Service History 694 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Buda, Texas 78610

Joe Z

Job Details: 10/24/2022

Arrived onsite to install previously ordered parts. Upon arrival ran diagnostics and got F8-E1 long fill. Test unit on automatic cycle and unit operates correctly. Customer explained that the issues seems to be intermittent. Replaced control W11498796 and water valve W11038689. Unit is operating as designed. No leaks present as this time Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Manchaca, Texas 78652

Kevin

Job Details: 10/24/2022

"Arrived on site and replaced gasket ordered by previous technician, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Smithville, Texas 78957

Joe Z

Job Details: 10/24/2022

"Arrived onsite for Dryer Stops Mid-Cycle. Upon arrival test unit and is operating correctly. Customer showed me a video she recorded. Video shows that after after a while unit stops heating and after restarting, the time starts counting down , but the basket is not turning and unit will not heat. After letting the unit sit for more than 10 minutes it will then operate. Need to replace control due to relay not sending voltage. Replaced control and thermistor. Test unit and unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Austin, Texas 78703

Wesley

Job Details: 10/24/2022

"Arrived onsite for door closure issue and temperature concerns with wilting produce. Found customer storing food at the warmest fridge setting. Which was leaning the true temperature in the 40-50 range. Advised that for refrigerated food to stay good it must be maintained at a dry, dark temp of 33-41f and that moisture on fleshy leafy vegetation or in produce bags will allow for faster food wilt. Along with freezing temperatures or temperatures warmer than 41f. Door is operating as designed. Instructed customer on door operation and design."

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ01

Near Bastrop, Texas 78602

Joe Z

Job Details: 10/24/2022

"Arrived onsite for Leaks water. Upon arrival inspected unit and is off. Restored power and ran unit. Found unit is leaking from drain pump. Found drain hose is not secure.Secured hose, And test unit. Watched unit cycle several times and then begin to make ice. Unit is operating as designed. No leaks present at this time."

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Kingsland, Texas 78639

Gerry C

Job Details: 10/24/2022

"Arrived to instal previously diagnosed and ordered parts JBZFL30IGX00. Upon arrival I found the ice bin completely full and the ice was properly sized with a good appearance. I suspect the prior issue was completely due to the supply line freezing and due to current operation and prior findings of all correct voltages and resistances, no further action should be taken. The unit was not set well within the chassis and I corrected and matched to the cabinet. Operational test good, no leaks observed during service. I contacted the MFG tech assist line and advised of my findings, SR# 7734387162, tech Bruce. The tech advised no further action and if future issues arise, W11515313 and W11234554 should be replaced at that point."

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS02

Near Austin, Texas 78736

Matthew

Job Details: 10/24/2022

Arrived onsite for oven error code and temperature discrepancies. Tested temperature sensors and both were good. Inspected gaskets are in good condition. No rips tears or stiffness. Issues are electronic. Replaced both controls and UI. Tested unit at 350 degrees and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Georgetown, Texas 78633

David Z

Job Details: 10/24/2022

Arrived on site to diagnose refrigerator with freezer light out. Examined unit and found some RC lights out as well. Replaced freezer module per SP W11460554F. Tested unit and found all lights working properly. Call complete.

We serviced a

WHIRLPOOL FREEZER

Model KSCS23FTSS02

Near West Lake Hills, Texas 78746

Wesley

Job Details: 10/24/2022

Arrived onsite and found unit leaking from drain tube clog. Found old debris and confirmed the tube had not been cleaned on first repair other than by use of hot water. For this reason the manual removal and cleaning of the drain tube is covered by the one year workmanship guarantee. All checks good.

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Austin, Texas 78738

Leonardo

Job Details: 10/24/2022

Arrived on site to test unit for unit not heating. Test unit and found door key not making contact with switches on right side. Adjusted the switch holder on right side closed door and unit heating and door closing correctly job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSG244LS1

Near Georgetown, Texas 78628

Kimo

Job Details: 10/24/2022

Arrived onsite for dishwasher what is flashing the f8e4. Upon inspection I found that the drip pan was full of water which can be cause by an over sudsing issue. I went over properly detergent use and I removed the water and tested unit several time checking for leaks and found none and unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Georgetown, Texas 78628

Kimo

Job Details: 10/24/2022

"Arrived onsite for to install properly diagnosed parts. Upon arrival I installed new tub,Sump&motor and tub shield. And tested unit and found unit operating as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Leander, Texas 78641

Kimo

Job Details: 10/24/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new Dispenser W10861000 and tested unit and found unit operating as designed no leaks job complete.

We serviced a

KITCHENAID OVEN

Model KOSE507ESS05

Near Andice, Texas 78628

Kimo

Job Details: 10/24/2022

Arrived onsite for and oven that is not cooking evenly. Up arrival I performed a temp test and found the the unit is heated as normal. Cx showed me a picture of bacon the they were cooking in the oven and it showed that One side was crispier than the other. I advised the cx that oven may have hotspots in them and what could help is if they turn the dish they are cooling halfway through the cooking process. As I could not find any sort of failure I contacted Butch at techline and advised of the findings and it was determined that the unit is operating as designed and was given the same advice that I gave to the cx. Sr#7734889534.

We serviced a

WHIRLPOOL WASHING MACHINE

Model WFW95HEXW2

Near Austin, Texas 78730

David S

Job Details: 10/24/2022

"Arrived on site for dryer making a noise, customer stated the washing machine was leaking after it had been removed from the cabinet. I inspected the unit and work area. I gained access to the interior of the washer and ran a diagnostics cycle. I found the drain hose not in the stand pipe properly causing water to over flow. I corrected the drain hose

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Austin, Texas 78735

Matthew

Job Details: 10/24/2022

Arrived onsite for dryer not heating. Upon arrival inspected unit. Pulled unit from wall and found supply voltage issues. Found L1 120vac and L2 80 volts. Notified customer that an electrician will needed to fix the issue and restore the full 240 vac.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Wimberley, Texas 78676

Andrey

Job Details: 10/24/2022

"Arrived on site to test unit for no power, tested unit found shorted console, replaced console ran unit through diagnostics cycle agitator was loose and it got tightened all other components tested good, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/24/2022

"Arrived on site and replaced previously diagnosed main control, UI, deli UI and deli UI harness. Unit working as designed. Water dispensing, lights working, compressor running cooling. No leaks detected.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Killeen, Texas 76542

Tyler

Job Details: 10/24/2022

Arrived on site for washer needing previously diagnosed control. Upon arrival reconfirm issue but found structural damage on control that indicated drain pump was still failing despite resistance being within range. Spoke with CS regarding additional part cost for repairs. Replaced drain pump and controlled and reassembled and tested unit fully and found no signs of leaking in unit now fully functioning as designed as well as being fully responsive. call complete

We serviced a

WHIRLPOOL WASHER

Model MVWB865GC0

Near Moody, Texas 76557

Jonathan M

Job Details: 10/24/2022

"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Customer advised that the unit doesnt seem to spin. Tested the unit and did confirm the customers complaint. Found the agitator would be the only one that spins. Checked underneath the unit and found the slider broken.Replaced the slider and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIS18NNTB0

Near Spicewood, Texas 78669

Luis

Job Details: 10/24/2022

"Arrived on site. Found excessive ice production defective bin thermistor,removed ice ran diagnostics all test passed besides defective thermistor. Removed all accessible tubing and parts,all removed parts,water bin and around pump assembly,reassembled unit replaced bin thermistor. Ran diagnostics all test passed,added cleaning solution and ran unit through a clean cycle. used 1 WPW10511923 (Thermistor) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW1

Near Austin, Texas 78730

David S

Job Details: 10/24/2022

"Arrived on site for dryer making a horrible noise. I inspected the unit and work area. I found the pulley and guide wheels seized. repair kit(pulley, guide wheels and belt. I installed the repair kit.

We serviced a

GE DISHWASHER

Model PDW7800N10BB

Near Georgetown, Texas 78628

Maurice R

Job Details: 10/24/2022

"Arrived onsite for dishwasher with no water. On inspection the water was turn off under the sink. Once the water was on the unit starting working. I noticed the upper arm was not spinning, I found that the rack was leaning to one side and it was not making connection in the back where the water is supplied to the arm. Fixed the rack so it was level and the upper arm started to spin. No water leaks detected during service.

We serviced a

GE REFRIGERATOR

Model GSL25JFPC BS

Near Wimberley, Texas 78676

Andrey

Job Details: 10/24/2022

"Arrived on site to replace previously diagnosed defrost heater, replaced heater advised customer to thaw out unit for 24-48 hours before turning it on, no leaks detected job complete"

We serviced a

WHIRLPOOL DRYER

Model WED8620HC0

Near Austin, Texas 78757

David S

Job Details: 10/24/2022

"Arrived on site to install previous diagnose parts. I replaced the control and the repair kit(guide wheels, pulley, belt). I reassembled the unit and tested it. It is now working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ02

Near Round Rock, Texas 78665

Cliff

Job Details: 10/24/2022

Arrived on site to diagnose a Whirlpool refrigerator WRF555SDFZ02 that is not dispensing ice. Found dispenser motor locked up and replaced motor. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL OVEN

Model JJW3430DP03

Near Lakeway, Texas 78734

Vincent

Job Details: 10/24/2022

"Arrived on site for oven, inspected unit and work area. CX complaint was ERROR code F2E1 us stuck key. Inspected unit and cycled power and still no feedback. Unit will need a new UI panel to fix the issue. CX said they would contact JENN Air to see what they can help them with.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Georgetown, Texas 78626

Maurice R

Job Details: 10/24/2022

Arrived onsite for previously diagnosed parts. Installed pump and latch. Unit is operating as designed. No water leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Bee Cave, Texas 78738

Luis

Job Details: 10/24/2022

"Arrived on site for no cool. Removed evaporator cover no traces of uv dye,removed compressor cover no traces of dye on tubing,weld joints or lock rings,checked pressures low side @ -25 high 40 called tech support per tech support pressurized system to 140psi checked all connections with bubble solution no visible bubbles called tech support found pressure slowly dropping while on hold with tech support gave tech support finding per tech support

We serviced a

GE REFRIGERATOR

Model PSB48YSXASS

Near Austin, Texas 78738

Luis

Job Details: 10/24/2022

"Arrived on site for water leaking. Found broken drain pan,found water dripping from liner diagnosed insulation

We serviced a

JENN-AIR RANGE

Model JGRP548HL00

Near Horseshoe Bay, Texas 78657

Gerry C

Job Details: 10/24/2022

"Arrived to inspect no operation of both ovens. I found the left oven could be set, but would not ignite. The right had no reaction to any inputs and appeared dead. I removed and replaced the right ui and the main control and all operations were restored to normal. No gas leaks detected during service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Austin, Texas 78704

Wesley

Job Details: 10/24/2022

Arrived onsite and found unit operating with glass in the drain pump. Preventing normal operation and draining. Cleared pump and tested for normal operation. All checks good. Advised customer on the repair.

We serviced a

WHIRLPOOL DRYER

Model MED6630HC2

Near Austin, Texas 78732

Vincent

Job Details: 10/24/2022

"Arrived on site for dryer, inspected unit and work area. CX complaint was not drying correctly only in quick dry. Tested unit and found poor airflow. Advised CX to get vents checked to make sure they are not clogged at all. Looks like the venting between the wall they have a flexible hose. Entered diagnostics and found no stored error codes. Called techline and spoke to Bruce SR#7734884724 and advised if theres no clothing touching the moisture sensors they will not operate properly and the unit after 5 min it will start to count down. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Marble Falls, Texas 78654

Lou

Job Details: 10/24/2022

"Arrived on site to install previously diagnosed and ordered part. Customer requested an ice maker be installed into their top mount refrigerator. I installed the ice maker and tested without water as there is no water hose connected to the unit. The ice maker operated as designed and called for water as the valve was energized. No water leaks observed during service, job completed."

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Austin, Texas 78757

Wesley

Job Details: 10/24/2022

Arrived onsite for detergent load and go dispenser diluting with water. Advised customer to clean tray with vinegar and hot water wash. Test unit for resumed Normal function. In event of ongoing failure. Prescreen dispenser housing and siphon pump and detergent level sensor

We serviced a

KENMORE DRYER

Model 110.7513241

Near Georgetown, Texas 78628

Lou

Job Details: 10/24/2022

"Arrived on site to inspect dryer not heating properly. Upon further inspection, I tested the dryer on high heat on timed dry. The ignitor illuminated and the burner came on, but for a brief period of time (approximately 20 secs). Using my vent test kit, I tested the airflow to the unit and both tests passed. I checked the vent as it vents directly outside and found a large amount of lint on the ground. Using my borescope, I checked the vent and it appeared to be clear. I disassembled the unit and tested the ignitor coils and found the coils bad I removed and replaced the coils and retested and unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Blanco, Texas 78606

Andrew

Job Details: 10/24/2022

"Arrived on site and replaced gaskets customer provided upon previous agreement. Replaced gaskets, unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS01

Near Austin, Texas 78735

Luis

Job Details: 10/24/2022

"Arrived on site. No lights in both compartments,door alarm led blinking,removed upper cover found arm not fully engaging switch,righted down screw to door hinge,arm fully engaging switch,hit reset button all lights powered on. Tested door operation good both doors engaging switchess,power cycled unit icemaker ran through a cycle and filled with water.

We serviced a

KENMORE DRYER

Model 110.796228

Near Jonesboro, Texas 76538

Jonathan M

Job Details: 10/24/2022

"Arrived on site for a dryer that is not spinning. Inspected unit and work area. Did confirm the customers complaint and check for thermal fuse. Found the thermal fuse closed indicating a good thermal fuse. Disassembled the unit and found that that motor shaft had broken that holds the belt. Found the belt stripped due to improper placement of the belts. Went to remove the blower wheel and found it seized on the drive motor shaft. The customer agreed to the repair. Replaced the blower wheel, motor, and belt and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Dripping Springs, Texas 78620

Kevin

Job Details: 10/24/2022

"Arrived on site and inspected dryer and found it is running properly. Disassembled it and remove all lint from interior. After reassembling started dryer again with airflow meter and found airflow to the exterior is good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS00

Near Austin, Texas 78746

David S

Job Details: 10/24/2022

"arrived on site for KitchenAid builtin fridge making a squealing noise during water dispensing. I inspected the unit and work area. I found the dispenser squealing with a water filter in and not when out. I attempted to remove the fridge from the cabinet to turn off the water so no water leaks on to the customers wood floor. I found the fridge stuck in the cabinet, pinched between the outer trim not allowing the fridge to move. I spoke to the customer and let them know because of how tight the fridge is in the cabinet, I cannot force the fridge out, without causing any damage to the cabinet. They would have to get the fridge removed and the cabinet trimmed properly.

We serviced a

GE REFRIGERATOR

Model GFE28GSKFSS

Near Cedar Park, Texas 78613

Paul

Job Details: 10/24/2022

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the icemaker. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Hutto, Texas 78634

Cliff

Job Details: 10/24/2022

Arrived on site to diagnose a Whirlpool refrigerator WRX735SDHZ03 that is clumping ice in the ice container. Found fill cup frozen over but no ice in fill tube. Thawed fill cup and advised customer on findings and air purge procedure after filter replacement. No repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIS18PNZB2

Near Horseshoe Bay, Texas 78657

Lou

Job Details: 10/24/2022

"Arrived on site to inspect ice machine leaking water. Upon further inspection, I found the floor damaged from the customer pulling the unit out of its space (photo). The customer advised that the unit leaked water and it came out from the bottom left corner. I removed the front grill and inspected the water valve and tubing and found no signs of a water leak. Using my floor protector, I pulled the unit out and removed the back cover to inspect the external drain pump. I placed the unit in diagnostics and tested and the unit is operating as designed with no leaks found. I turned the unit on and allowed it perform a normal cycle and the unit continued to operate as designed with no leaks. The external drain pump and hoses were all dry. I advised the customer of my findings. Customer advised that they would keep the unit turned on and if it began to leak again, they would call it in for service. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/24/2022

Arrived on site to diagnose a washer that is leaking during cycle. Found no leaks at time of service and advised customer if fabric softener is not used to turn off softener dispenser to prevent splashover. No repairs needed and no leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Kyle, Texas 78640

Kevin

Job Details: 10/21/2022

"Arrived on site and inspected refrigerator and found mullion has condensation on it. There is a small amount of frost buildup just inside the door gasket on the lower left-hand corner of the freezer. There is also a small amount of frozen water on the freezer floor and A trail to the Evap drain. Freezer gasket is very rigid and cold. Used heat gun to warm it up and this improved its flexibility. Changed mullion heater to always on using Test 85. Will bring back door gaskets, mullion, and drain tube.; ordrng 1 W11585972 (Freezer gasket) and 2 W10917313 (Fresh food gaskets)s and 1 W11084813 (Mullion) and 1 W11252097 (Drain tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78732

Vincent

Job Details: 10/21/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint unit not cooling correctly. Took temps and RC 55? FC 10?. Found frost build up in the evap cover. Tested the voltage from control to the heater and had 120VAC. I ohm out the heater from the control and found it open. I will order the heater and the control and the freezer harness. Office will contact CX when parts are available. I explained to CX to defrost refrigerator 2 days before so we can work on it. No leaks where present at time of service. CX sign the defrost waiver.; ordrng 1 W11546690 (Control) and 1 W11546681 (Harness) and 1 W11546610 (Heater)"

We serviced a

WHIRLPOOL MICROWAVE

Model KEMC308KSS04

Near Austin, Texas 78732

Vincent

Job Details: 10/21/2022

Arrived on site to install parts previously diagnosed. Installed all parts and tested still same message present of door open. Also found the door not closing properly or activating the switches correctly. Management will contact CX for any suggestions. No charge at this time per CS.; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Lakeway, Texas 78738

Luis

Job Details: 10/21/2022

"Arrived on site for frost on packages called tech support per tech support refrigerator is over freezing even when setting set high,ordering controls,harness and evap cover; ordrng 1 W11330486 (Side ui) and 1 W11533213 (Control kit) and 1 W11394920 (Cover evap)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Georgetown, Texas 78633

Lou

Job Details: 10/21/2022

"Arrived on site to inspect dishwasher noises. Upon further inspection, the customer provided a video of the noise which sounded like the valve struggling to dispense water into the tub. The noise occurred at 1:58 and 1:42 on the display. I placed the unit in diagnostics showing error code F8E2-valve electrical problem. Cleared the code and continued with testing. I never heard the valve make any unusual noises, but when the sump/motor began to force water to the spray arms, I could hear the noise but very faint. I tested two more times and could not duplicate the noise. I contacted techline and spoke to Cliff and advised the complaint and my findings. Cliff recommended replacing the valve and sump/motor assembly and provided SR#7734878023. I will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W11434044 (Inlet valve assembly) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

JENN-AIR OVEN

Model JJW2830IL01

Near Georgetown, Texas 78633

Gerry C

Job Details: 10/21/2022

"Arrived to inspect JJW2830IL01 temperatures. I monitored the upper and lower oven temperatures after a complete preheating and found them within the expected range for both chambers. I advised the CX that they will need to allow for an extended preheat and 20 minutes is usually sufficient. When using the timer, the unit will not shut off and the CX has to switch it off via the breaker. Office to order parts W11449303 W11448962 and contact the CX for return service. ; ordrng 1 W11449303 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100VQ0

Near Georgetown, Texas 78626

Gerry C

Job Details: 10/21/2022

"Arrived to inspect no spin. I found the clutch would not engage and after disassembling, determined there was oil within the friction material to clutch contact points. The upper seal of the gear case output shaft had failed and most of the oil had likely been flung out of the unit at a much earlier time. Further inspection revealed the prior drive tube issue was due to the drive block having its retaining lip worn away. I removed and replaced the block, but the gear case will require replacement. I did ind possible evidence of a pinhole leak in the tub, but it will need to be investigated during the gear case instal. No leaks of the water supply observed during service. Tech GC please.; ordrng 1 285785 (Clutch) and 1 3360629 (Gear Case) and 1 GCO (GCO)"

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDM

Near Jarrell, Texas 76537

David Z

Job Details: 10/21/2022

Arrived on site to diagnose refrigerator leaking water from icemaker. Examined unit and found fill tube wasn't seated in the bucket on the icemaker and was spraying straight down. Adjusted fill tube and tested. Verified working properly. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Austin, Texas 78717

Maurice R

Job Details: 10/21/2022

"Arrived onsite for refrigerator water leak. On inspection found water inside at the bottom of the cabinet. Used the UI to take measurement. The temp in the FC 14? RC temp 39?. The avg temp freezer 4 fridge 35, saw a slight frost in the FC but no ice on evap. Saw no ice in RC. Checked the the drain tube it was fine. Ordering UI W11574767, control board W11574770 wiring harness W11410826. I saw no water leaks detected during service. ; ordrng 1 W11574767 (UI) and 1 W11574770 (Control board) and 1 W11410826 (FC wire harness/thermistor)"

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW06

Near Cedar Park, Texas 78613

Vincent

Job Details: 10/21/2022

"Arrived on site for freezer, inspected unit and work area. CX complaint freezer not cooling. Tested temps and they where reading 03? they are in range. I also noticed the red blinking light for high temp. Tested the. Thermistors and they where in range. Called tech and spoke with Robert SR# 7734870964 suggested to replace the control board. No leaks observed during service. ; ordrng 1 W11579401 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062DEM00

Near Austin, Texas 78750

Kimo

Job Details: 10/21/2022

"Arrived onsite for and refrigerator that in not cooling upon inspection I found that a hard start was installed on the unit. Upon further inspection I found that the compressor was pulling .98 amps and the temps in the rc was at 80* and fc was at 73* I contacted Bruce at tech line and tolled him of my findings and it was determined that theres a leak in the sealed system and that the compressor would be covered but the harness and start device would have to be replaced with an oem one and cx would not be covered for those parts. Due to the nature of the seals system leak the evap access valve and uv dryer will have to be replaced, I also found that the right side rc door gasket was tipped causing a air leak. I am ordering a ss Sr#7734877483. ordrng 1 W10830162 (Gasket) and 1 WPW10466675 (Compressor) and 1 W11506635 (Access valve) and 1 W11224411 (Harness) and 1 W11256565 (EVAPORATOR) and 1 Uvdrier (Uv drier)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Harker Heights, Texas 76548

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose washer that is vibrating excessively when in use. Tested unit and found the unit is shaking and vibrating abnormally. Checked basket and found the hub is worn, and basket is wobbling on the gearcase shaft. Ordering new hub/suspension; ordrng 1 W10528947 (Hub) and 1 W11550891 (Agitator)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIA18PNLS4

Near Austin, Texas 78738

Luis

Job Details: 10/21/2022

"Arrived on site found loud noise and weak ice production,found water pan not filling correctly weak water flow to pan unit will need a new valve. ordrng 1 W10801996 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB03

Near Austin, Texas 78730

David S

Job Details: 10/21/2022

"Arrived on site for gladiator fridge door opening on its own. I inspected the unit and work area. I watched the door and after 30 seconds I found it would open on its own. I inspected the gasket and found it in good condition. I found the door slightly warped. Not allowing a good seal. I am ordering a new door. I recommend the customer place a 1/4 piece of wood under the wheels so the fridge leans slightly back, using the weight of the door to keep it closed. ordrng 1 W11233211 (Door)"

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for missing bottom oven, tested unit found missing bottom oven rack, ordering part, ordrng 1 WPW10550642 (Rack)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, Texas 78731

David S

Job Details: 10/21/2022

Arrived on site for KitchenAid dishwasher gasket being broken. I inspected the unit and work area. The customer showed me the piece they found. I opened up the dishwasher door and found the bottom door seal corner missing. I am ordering the door bottom seal W11606677 to complete the repair. ordrng 1 W11606677 (Bottom door seal)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for console not working properly, tested unit found unit has power but UI is unresponsive, cycled power with no change, attempted to get into diagnostics with no success, will need console to fix issue, ordering UI, ordrng 1 W11296171 (Console UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for not cooling, customer stated that unit Tripped breaker, after she turned it back on LED module in FC did not work, tested unit found shorted LED module and not receiving voltage to module ; ordrng 1 W11203924 (Control box) and 1 W11602886 (LED module) and 1 W11457217 (Door switch)"

We serviced a

UNKNOWN REFRIGERATOR

Model JB36NXFXLE01

Near Austin, Texas 78734

Luis

Job Details: 10/21/2022

Arrived on site for no lights. Diagnosed a defective led module ordering updated led kits follow service pointer. ordrng 4 W11632139 (Led 4 kits total of 12)s

We serviced a

JENN-AIR OVEN

Model JJW2830LL00

Near Austin, Texas 78734

Leonardo

Job Details: 10/21/2022

Arrived on site for error code and unit was pulled out but did not have part. ordrng 1 W11448962 (Control board)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JT0

Near Kyle, Texas 78640

Leonardo

Job Details: 10/21/2022

Arrived on site to test unit for unit giving F2E0 erro code. Control board problem. Will order new board ; ordrng 1 W11316357 (Control board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Del Valle, Texas 78617

Matthew

Job Details: 10/21/2022

"Arrived onsite for refrigerator not cooling in fresh food section. Upon arrival inspected unit. Found ice formed on evaporator . Ice blocked air flow and prevented unit from cooling properly. Customer has had to defrost multiple times. Ran diagnostics and thermistor passed . While running fan test, fresh food evaporator fan did not energize. Ordering Evaporator fan and service pointer kit W11457241. Customer to hav fridge completely defrosted 48 hrs before next appointment. ordrng 1 W11457241 (Drip pan) and 1 Shims (Shims) and 1 W10799016 (Evap fan)"

We serviced a

KENMORE MICROWAVE

Model 790.8033331

Near Georgetown, Texas 78633

Lou

Job Details: 10/21/2022

"Arrived on site to inspect microwave with no power. Upon further inspection, I found the unit plugged in and the display blank. I test3d the outlet and got 123V. I removed the control panel and found the thermal fuse blown. I tested the 120V & 70V thermostats that sit behind the panel and found the 70V thermostat bad. Using my jumper wire, I bypassed the thermostat connectors and used another jumper to bypass the fuse and plugged the unit in and it came on.I am ordering the thermostats, cutoffs, fuse (2) and CNOTE-LSO PER CUSTOMER REQUEST . Unit left unplugged for safety and duct cover with screw inside the unit. ; ordrng 1 5304509475 (Thermostat) and 2 5304509451 (Fuse)s and 1 5304509469 (Thermal cutoff) and 1 5304509449 (Thermostat) and 1 5304509474 (Thermostat) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

MAYTAG REFRIGERATOR

Model PSD2350DRW

Near Dale, Texas 78616

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for water leaking, tested unit found water dripping under unit from water dispenser tube connection, ordering 1/4 connector,ordrng 1 WP2198677 (1/4 connector)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS07

Near Austin, Texas 78746

David S

Job Details: 10/21/2022

"Arrived on site for condensation build up in a KitchenAid builtin fridge. I inspected the unit and work area. I found both door gaskets 8201809 torn. I am ordering the gaskets. ordrng 2 8201809 (Fresh food door gaskets)s"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW2

Near Kempner, Texas 76539

Tyler

Job Details: 10/21/2022

Arrived on site for washer not functioning. Upon arrival confirmed issue and found F8 E1 indicating a long or no fill error. Upon further inspection I found the cause of failure was the inlet valve not allowing enough water into the unit to continue a cycle. ordrng 1 W11220230 (Valve)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM6

Near Copperas Cove, Texas 76522

Tyler

Job Details: 10/21/2022

"Arrived on site for refrigerator with a broken door gasket as well as the icemaker not working. Upon arrival confirmed issue but found unit unplugged. Upon further inspection I found cause of the freezer door not shutting correctly had been due to a prior clogged drain line from the freezer evaporator and was able to clear the clog and ensure that the freezer door could open and shut properly. Also found that the left side RC door gasket at the bottom was torn and And the icemaker is only receiving 18 V due to the thermal fuse breaking in the wiring harness. replacement of the following two parts W11256689 harness, W10830048 LH gasket; ordrng 1 W11256689 (Im harness)"

We serviced a

JENN-AIR COOKTOP

Model n/a

Near Austin, Texas 78746

David S

Job Details: 10/21/2022

"Arrived on site for Jenn-Air induction cooktop top making a noise and the center burner heating unevenly. I gained access to the model and serial sticker and verified the model number JIC4536X00 . I spoke to the customer about the noises she is hearing, and how the unit operates. I am ordering the center hot plate WPW10396779, as it is no longer equally distributing heating along the pad. ordrng 1 WPW10396779 (Center hot plate)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Jarrell, Texas 76537

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose refrigerator that is not cooling in the refrigerator compartment. Examined unit and found freezer good, but RC has a large sheet of ice built up on the evaporator. Provided estimate to replace fan scroll + evap thermistor Also found service pointer W11612766 applies, which also recommends replacing UI / Control combo if other issues are not present. Ordering fan scroll, UI and control combo and thermistor to resolve. Office to schedule when parts arrive. ordrng 1 W11098695 (Fan Scroll) and 1 W11509095 (UI and Control Kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found gapping on bottom mullion causing air leak. Mullion will need to be shaped and sealed with food grade silicone; ordrng 1 WP482338 (Silicone)

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYY02

Near Georgetown, Texas 78626

Maurice R

Job Details: 10/21/2022

"Arrived onsite for refrigerator not making ice. On inspection found that then FC was 51? & the RC was 46?. Tested thermistor and found that the center FC thermistor 4.6k FC temp 51? RC 6.1K temp 48? evap thermistor 7.5M. The unit is not cooling as should, ordering the compressor. No water leaks detected during service. ; ordrng 1 W10309988 (Compressor) and 1 876765 (Pipe kit) and 1 WPW10143759 (Dryer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Pflugerville, Texas 78660

Gerry C

Job Details: 10/21/2022

"Arrived to inspect no cool. Upon initial inspection, I found the unit just slightly cooling and keeping both chambers just below room temperature. Further inspection revealed substantial gapping at the lower mullion-to-border area, in excess of .25. Both door gaskets wee unable to conform to the gapping and curvature of the mullion and light could be seen through both as well. Prior to further attempted repair of this unit, the mullion issue had to be addressed and I contacted the MFG tech assist line, tech Adrian. File# 7734871550. I advised the tech of my findings and the unit has been submitted for PEX. No leaks observed during service."

We serviced a

LG WASHER

Model WT1901CW

Near Georgetown, Texas 78626

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a washer with a washplate not staying on driveshaft. Found washplate spline stripped causing issue. Replaced washplate and tested unit. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for damaged door, tested unit found door bent, top left corner, replaced door unit is now functioning as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608ESS01

Near Canyon Lake, Texas 78132

Kevin

Job Details: 10/21/2022

Arrived on site and attempted to replace LED modules and found right middle LED module harness has broken off. Reported issue to tech line refrigerator cannot be repaired wiring inside of cabinet is not accessible. Explain situation to customer and gave them a customer service number provided by tech line. Job complete. 7734871050

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near New Braunfels, Texas 78132

Kevin

Job Details: 10/21/2022

"Arrived on site and replaced pressure regulator and waterline diagnose by previous technician. Refrigerator would not move all the way back with the addition of the pressure regulator behind it. Had to route the pressure regulator underneath the valve for more spacing. Took multiple pictures. Customer is aware of how the water Regulator had to be installed to gain space, job complete"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2022

"Arrived on site to replace previously diagnosed lid, replaced lid, ran diagnostics cycle, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near New Braunfels, Texas 78132

Kevin

Job Details: 10/21/2022

"Arrived on site and inspected refrigerator and found it is unplugged. Customer has defrosted refrigerator But I also cant diagnose. Customer says there was ice buildup on the rear of the freezer section and fresh food section was getting warmer. Replaced user interface, control board, bimetal harness, and thermistor, No other parts prescreened. Requested that customer continue to monitor refrigerator for correct operation, also to allow 12 to 24 hours to cool properly, job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near New Braunfels, Texas 78132

Kevin

Job Details: 10/21/2022

"Arrived on site and found saved error codes F6E3 acu cannot hear mcu , F7E7 motor unable to reach target rpm. Set washer to run a diagnostic cycle and everything works except motor is not moving in agitation or spin. Access to control board and found motor windings are good. Replaced control board, Inspected incoming power and found this outlet does not have a good ground. Took pictures. Used another outlet first confirming it does have a good ground and washer is working properly., Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBL306ESS01

Near Austin, Texas 78704

Luis

Job Details: 10/21/2022

"2115 bracken ridgeArrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds installed updated led modules all leds working as designed. Autho S84638"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Austin, Texas 78744

Matthew

Job Details: 10/21/2022

Arrived onsite for spray arms not functioning. Upon arrival inspected unit. Put unit in diagnostics and found stored error code 4/3- wash motor not energizing. Ran test and confirmed no motor operation. Replaced wash motor W11025157. Tested unit and unit is functioning properly. All other components are functioning. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Austin, Texas 78731

Kimo

Job Details: 10/21/2022

Arrived onsite for ice machine that is making too much ice. Upon arrival found that the ice in the bin was bunched up towards the frost of the unit I leveled the unit so that the ice would sit more evenly in the bin. Upon found inspection I found that the bin thermistor was getting 5vc to it. Which leads me to believe that the bin thermistor is going bad I replaced the thermistor WPW10511923. And tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL OVEN

Model JGRP536HL01

Near Austin, Texas 78731

Kimo

Job Details: 10/21/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new hinge and tested unit and found unit operating as designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Round Rock, Texas 78664

Maurice R

Job Details: 10/21/2022

Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Ran unit in diagnostics mode and no water leaks detected during service.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Hutto, Texas 78634

Maurice R

Job Details: 10/21/2022

"Arrived onsite for dryer making loud noise. On inspection the noise was coming from the left side of the dryer. Replaced wheels,tension pulley and motor. Tested the dryer for ten minutes and the sound was not there. The motor was making a noise when spun by hand."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Harker Heights, Texas 76548

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose washer that was banging around when spinning. Examined unit and found shocks and springs are good. Checked level of unit, and found it diving over 1/2 forward, causing excessive movement in the tub. Adjusted level on unit and tested with a wet towel. Found movement within spec. Unit working as designed. Call complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Temple, Texas 76502

Jonathan M

Job Details: 10/21/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the slider and test of the unit. The unit began to work and operate as designed. Call complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Austin, Texas 78746

Luis

Job Details: 10/21/2022

"Arrived on site. Installed inlet tube,customer is having installers connect water line to unit."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Kyle, Texas 78640

Kevin

Job Details: 10/21/2022

Arrived on site and found dryer will run but start button has to be held down for 5 to 10 seconds. During this time motor slowly build up speed until it runs. Checked incoming power and found when start button is pressed one leg jumps up to 190 votes from 120 while the other leg drops to 40 V from 120. This is an issue with the incoming power not the dryer. Customer will contact an electrician to correct the issue.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Kyle, Texas 78640

Kevin

Job Details: 10/21/2022

"Arrived on site and replaced control board and motor diagnosed on previous visit, washer will now complete a calibration cycle, and an automatic test cycle. Agitation and spin are working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Canyon Lake, Texas 78132

Andrew

Job Details: 10/21/2022

"Arrived on site to test unit for RC not cooling. Evap is not frosted over but random frost build up on walls of FC and air ports frozen over. Removed all frost and applied caulking between linear and cabinet in excessively open areas. Used heat gun again to form gaskets again. Unit is sealing, advised to monitor. If issue persists recommend replacing lower door hinge shim( WP2201567)x2. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC3

Near San Marcos, Texas 78666

Andrew

Job Details: 10/21/2022

Arrived on site to test unit for not spinning out clothes intermittently. Found spin speed on delicates cycle was at slowest speed. No stored error codes. Ran diagnostics cycle with no issues. Unit is connected to soft water system. Advised to run clean cycles periodically and minimize detergent use to prevent issues. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ00

Near San Marcos, Texas 78666

Andrew

Job Details: 10/21/2022

"Arrived on site to test unit for nothing but crushed ice dispensing no matter what setting. Found solenoid was not connected. Secured connection, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near San Marcos, Texas 78666

Andrew

Job Details: 10/21/2022

Arrived on site to test unit for not cooling found leak from solder at evap. Discharged system and fixed pinhole leak and replaced UV drier. Vacuumed system and held vacuum for 35mins. Charged to specs. Completely drenched exposed SS components with bubble solution and was unable to find any more leaks. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Dripping Springs, Texas 78620

Andrew

Job Details: 10/21/2022

"Arrived on site to replace control, filter and lower harness. Found no issues with continuity through harness. Found power filter working as designed. Unit would not spin, lid wouldnt lock, voltage to valves was fluctuating, unit was acting completely erratic. Cycled power to unit and found lid would lock but not unlock. Replaced control, unit working as designed. Advised customers to download Maytag app and connect unit to WiFi for software updates. I believe issue is with software. Resistance on motor and drain pump were good. If issue persists recommend control, console and lid lock. No leaks detected. Job complete."