Service History 693

Near Austin, TX 78727
David Z
Job Details: 03/04/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose dishwasher that was not drying. Ran through diagnostic cycle and onLy found an F2E1 code present. Unit was fine through diag cycle. Saw that customer was not using a rinse agent. Advised customer they need to run hot water first, use their rinse agent, and utilize high temp options. Unit is working as designed, customer advised on use and care. No water leaks found at time of service. Call complete."
Near Austin, TX 78730
David Z
Job Details: 03/04/2020
OVEN WHIRLPOOL KEBS177SSS04 Arrived on site to continue troubleshooting oven losing heat. Performed additional checks per Steve at tech line and found bake element was testing bad. Removed hidden bake element and installed new. Retested and unit is now holding and cycling properly.
Near Bastrop, TX 78602
Scott
Job Details: 03/04/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for unit leaking . Found knock out in disposal still present . Removed knock out , unit is now able to drain . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."
Near Del Valle, TX 78617
Richard
Job Details: 03/04/2020
WASHER MAYTAG MVWB765FW0 Arrived onsite for the washer not spinning. Ran diagnostics and found that the clutch is not disengaging properly causing a noise during the spin cycle. Gear case will need to be changed out as well. Ordering clutch assembly schedule customer . ; ordrng 1 W10754448 (clutch)
Near The Hills, TX 78738
Robert
Job Details: 03/04/2020
MICROWAVE KITCHENAID KMHS120ESS1 Arrived onsite for microwave not heating. Ran diagnostics and found that the magnetron was not working. new magnetron capacitor and diode was installed. Tested unit and everything is working properly. Complete.
Near Austin, TX 78702
Leonardo
Job Details: 03/04/2020
RANGE FRIGIDAIRE FGIF3061NFF Arrived on site to test unit for f11 error. Found shorted key pad. Will need new control board 5304495522. ; ordrng 1 5304495522 (CONTROL BOARD )
Near Liberty Hill, TX 78642
James
Job Details: 03/04/2020
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site and tested operation. Found magnetron not heating. Tested components and found magnetron has failed. Unit will need new magnetron capacitor and diode to repair. Installed new magnetron, capacitor and diode. Tested operation and found unit working properly. Job complete"
Near Georgetown, TX 78628
James
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for unit not dispensing water. Found water line had kinked when unit was pushed back into opening. Straightened water line and tested. Unit tests good. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 03/04/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site to diagnose washer for not turning on, upon inspection found the long fill error code and the hot water valve off, changed settings to cold instead of warm and replaced control board for intermittent starting issue. All cycles worked. Job complete"
Near Austin, TX 78728
Wesley
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived onsite and corrected issue with slurping sound when freezer pressurizes due to air being sucked in through the p trap. Modified trap to correct issue. All checks good.
Near Manor, TX 78653
Wesley
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite and found unit handle scuffed and that one had been sent already. Installed handle onsite. Unit is now cosmetically correct. All checks good.
Near Del Valle, TX 78617
Richard
Job Details: 03/04/2020
WASHER WHIRLPOOL WTW8040DW2 Arrived onsite for the washer with an error code. Ran diagnostics and found error code for lid latch. Tested lid latch and it’s not working properly. Replaced lid latch and tested good. Upon inspection found that the washer is in a shed and it’s leaning back causing the tub to hit the back of the washer. Advised customer to replace the broken boards causing the issue and level the washer. Complete
Near Liberty Hill, TX 78642
James
Job Details: 03/04/2020
WASHER MAYTAG MVWB765FW3 Arrived on site and tested operation. Found gear case has failed and leaked oil out and damaged rotor. Installed new gear case and rotor and found new gear case defective due to the drive shaft is not long enough to go through basket. New gear case will have to be ordered to complete repair. ; ordrng 1 W11393685 (GEAR CASE)
Near Del Valle, TX 78617
Richard
Job Details: 03/04/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for the washer making a noise. Ran diagnostics and found that the drain pump was causing the noise and not draining properly. Replaced pump and washer tested fine and no leaks detected. Complete
Near Austin, TX 78759
Luis
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for no cool. Per customer unit worked for 2 days then stopped cooling. Removed evaporator cover,exposed all weld joints found no traces of dye,removed compressor cover,found no traces of dye. Called tech support,checked pressures,low side reading -18 high side @+90,ran video chat with Andy from tech support showed all weld joints,per tech support information being sent to product review team. SR#7727241328"
Near San Marcos, TX 78666
Noah D
Job Details: 03/04/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to diagnose dishwasher, upon inspection found the pump not working, replaced pump and res tested. All functions returned, no leaks detected. Complete"
Near , TX 78610
Jacob
Job Details: 03/04/2020
RANGE WHIRLPOOL WFG525S0JS0 Arrived onsite for front left burner taking a little long to ignite. Tested unit. Found that burner did take longer than usual to ignite. Ordered parts. Rescheduled with customer. Customer has LBH. Customer would like AM time.; ordrng 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head) and 1 WPW10515459 (igntr-surf)
Near Austin, TX 78748
Jacob
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS0
Near Fort Hood, TX 76544
Al
Job Details: 03/04/2020
DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer not working. Confirmed the complaint and removed and replaced the thermal fuse.Reassembled and unit tested as designed.Job complete
Near Round Rock, TX 78665
Andy
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed door and attempted to replace with new. New door does not fit properly. Will have to order new door. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W10815695 (dor-fip ss)
Near Austin, TX 78735
Luis
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Arrived on site for loud noise. Found loud noise from evaporator fan,replaced evaporator fan,added sealer around cover to prevent loud vibration noise. AUTHO
Near Buda, TX 78610
Robert
Job Details: 03/04/2020
WASHER ADMIRAL AAV7000AWW Arrived onsite to replace parts previously ordered. Installed new drain pump. Tested unit and everything is working properly. No leaks detected.Complete
Near Georgetown, TX 78633
Lou
Job Details: 03/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave turning off and on. Upon further inspection, the customer advised that the unit is working fine, but the venthood light burnt out and the base broke off inside the socket. I removed the base from the socket then inspected the main control and found the light relay had shorted. I removed and replaced the main control and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78737
Luis
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for no ice. Found frozen fill tube,removed icemaker found styrofoam stuck in fill cup on icemaker from manufacturing process. Cleared obstruction,cleared fill tube,ran icemaker through a harvest,water filled icemaker."
Near Austin, TX 78730
David Z
Job Details: 03/04/2020
DISHWASHER BOSCH SHXM63W55N "arrived on site to diagnose dishwasher leaking from the front door corner on the left side. Found door gasket felt a little pressed and flat, and was allowing a tiny bit of water to drip past. Installed new food sealing, and raised unit. Used leveling feet to lift the unit 1/4 inch. All is now working as designed, no water leaks found. Call complete."
Near Briarcliff, TX 78669
Brandon
Job Details: 03/04/2020
MICROWAVE WHIRLPOOL WOC75EC7HS01 "Arrived on site to replace faulty console, I replaced console, unit tested good."
Near Temple, TX 76502
Jonathan M
Job Details: 03/04/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite to install previously diagnosed parts. Replaced door liner and retainer and tested unit in a 400 degree bake. Unit is working as designed. Call complete.
Near Spicewood, TX 78669
Brandon
Job Details: 03/04/2020
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for customer complaint of unit popping after lit, found faulty spark module, I replaced spark module, unit tested good."
Near Manchaca, TX 78652
Jacob
Job Details: 03/04/2020
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived onsite to replace parts. Replaced parts. Microwave worked for a small amount of time of time. Called Techline. Got SR#7727201858 suggestion was service pointer W11245251. ordered part. Rescheduled ; ordrng 1 w11244490 (interlock)
Near Hutto, TX 78634
Andy
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WZF56R16DW00 "Arrived on site for freezer not cooling at all. Upon arrival found unit unplugged. Plugged unit in and found compressor running, evaporator fan running and all operations seems normal. Removed evaporator cover and found good frost pattern. Checked amp draw at compressor and found 0.91 all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
Al
Job Details: 03/04/2020
WASHER LG 501PNWK0A689 Arrived to inspect front load washer leaking.Confirmed the complaint and and found the unit was leaking from the hose assembly in the back left portion of the machine.
Near Kyle, TX 78640
Robert
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived onsite for refrigerator icemaker leaking. Ran diagnostics and found that the ice door seal is not working properly. Ordering parts. Office to reschedule. ; ordrng 1 WPW10577864 (door-ice) and 1 W11171728 (DOOR ICE TUB) and 1 WPW10347093 (ice container)
Near Austin, TX 78759
Wesley
Job Details: 03/04/2020
MICROWAVE KITCHENAID KOCE500ESS06 Arrived onsite and found unit housing cabinet has never been corrected. And the door issues have resulted from un level install. Advised customer on findings and directed that improvements could be made on function if cabinetry was corrected. Advised that cabinet should be corrected prior to any alignment adjustments be attempted.
Near Austin, TX 78734
Luis
Job Details: 03/04/2020
REFRIGERATOR LG LFXC24796S/00 "Arrived on site for cooling issue and no ice. Checked temperature freezer reading 20° and slowly dropping. Removed cover found good frost pattern on evaporator, both fans running,reassembled,unit air flow entering icemaker housing,reset unit icemaker not harvesting,checked water connections good water flow from valve while bypassing icemaker. Diagnosed unit will need a new icemaker.
Near Austin, TX 78705
Richard
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the valve was not working properly. Installed new valve and tested good. Complete
Near Austin, TX 78731
David Z
Job Details: 03/04/2020
DISHWASHER WHIRLPOOL KUDL03IVWH3 "Arrived on site to diagnose dishwasher that was blinking control lights and would not run. On arrival tested the unit and it started and ran just fine with no issues at all. No problems are presenting themselves requiring a fix, all is working as designed.
Near Leander, TX 78641
James
Job Details: 03/04/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested unit for leaking at bottom of door. Ran diagnostics to test all functions and found no errors in memory. Unit ran full diagnostics with no leaks. Unable to duplicate failure at this time. Job complete
Near Austin, TX 78754
Leonardo
Job Details: 03/04/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to replace front glass. Replaced front glass test unit and unit test good.
Near Austin, TX 78717
Cliff
Job Details: 03/04/2020
WASHER WHIRLPOOL MVWX655DW2 Arrived on site today no say washing machine that will not turn on. Found main control shorted. Office will need to set return date for control replacement due to part availability.; ordrng 1 W11419215 (CONTROL )
Near Georgetown, TX 78628
Lou
Job Details: 03/04/2020
OVEN WHIRLPOOL JKP70WM2WW "arrived on site to inspect oven fan noises. Upon further inspection, I turned the unit on and the fan came on but never made any unusual noises. Also found that the convection fan doesn’t work. I tested voltage at the convect fan and found no incoming voltage. I removed and replaced the blower fan and tested. Unit is operating as designed. I am ordering the main control CNOTE-LSO and office to schedule return service. ; ordrng 1 CNOTE (LSO) and 1 WB27T10921 (control oven)"
Near Georgetown, TX 78628
David Z
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site to diagnose refrigerator with no ice produced since last visit. On arrival inspected the ice bucket and found it was full. Customer said there was nothing there this morning, but it has since been making ice nonstop. Cycled unit and verified proper fill and cycle from icemaker. All is working as designed at this time. Line may have just had ice in it that melted with the warm temps, unit is in the garage. Call complete."
Near Austin, TX 78734
Brandon
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of doors being damaged, I replaced fresh food section door ordered by previous tech and 1 LW10728959 (dor-fip)"
Near Austin, TX 78741
Kevin
Job Details: 03/04/2020
DRYER WHIRLPOOL WGD8620HC0 "Arrived on site and inspected dryer and did not find any saved error codes. The rear of the dryer is now inaccessible a shelf has been installed that blocks access. Took picture. Exit temperatures on rear of dryer were recorded in December. Builder has replaced vent exit on the exterior of the building, homeowner could not confirm that they cleaned the vent run in the wall though. Spoke with tech line without current dryer exit temperatures they would not discuss the call further. Two technicians will be needed to diagnose dryer further."
Near Georgetown, TX 78633
Al
Job Details: 03/04/2020
DRYER WHIRLPOOL WED9750WW0 Arrived to inspect front load dryer not completing cycles.Discovered the user interface was also intermittent and would need to be replaced. The error was for the control and thermistor.
Near Liberty Hill, TX 78642
James
Job Details: 03/04/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and found no operation from unit and ui display blank. Turned breaker off and tested fuses. Found control thermal fuse has failed. Installed new and tested operation. Unit tests good. Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 03/04/2020
ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site for customer complaint of unit shutting itself off, found faulty drain pump, I replaced drain pump, unit tested good."
Near Georgetown, TX 78628
Lou
Job Details: 03/04/2020
DRYER WHIRLPOOL WED9400SU0 "arrived on site to inspect dryer not heating and time advancing. Upon further inspection, customer advised that they haven’t had the vents cleaned in a while. Using my vent test kit, I tested the airflow in the unit and it failed 3 times. I removed the vent hose from the back of the unit and it passed. I disassembled the unit and found a large amount of lint inside the unit. I tested the element, fuse, thermal cutoffs and sensors and only the element failed. I found the right front roller does not roll, the other 3 rollers and the tension pulley rollers barely move and the belt is beginning to fray. I removed and replaced the element, (4) rollers, tension pulley roller and drive belt. Cleaned lint out of unit and reassembled and tested. Unit is operating as designed. No lint at the end of service, job completed. Advised parts (replaced today) & labor have a one year warranty."
Near Cedar Creek, TX 78612
Scott
Job Details: 03/04/2020
RANGE FRIGIDAIRE FPGC3677RSB "Arrived on site ,replaced valve stem . Checked connections for any gas leaks . Tested burners all checked normal . No gas leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Cliff
Job Details: 03/04/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher that will not turn on. Found loose power connection at control. Rewired control properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 03/04/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and tested operation. Found leak coming from vent. Inspected vent and found vent opening on console has dip in it causing poor seal. Unit will need new console and seal. ; ordrng 1 W11095590 (console) and 1 WPW10254545 (gasket)
Near Bastrop, TX 78602
Scott
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for no cool fridge . Found uv die on evap and drain pan in freezer . Will need evap . Also ordering compressor ,service port , uv dryer , and weigh 3HRS . Please call to set return .; ordrng 1 SERVICEPORT and 1 WEIGH3HRS"
Near Georgetown, TX 78633
James
Job Details: 03/04/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and found door gasket tearing apart just left of lower center seam. Called tech line and spoke to Joel #7727286330. Found lower plate in oven not seated properly causing hot spot on gasket. Corrected lower plate and installed new gasket. U it tests good. Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 03/04/2020
DISHWASHER KITCHENAID KUDS30FXSS9 "Arrived on site for customer complaint of unit not working, I put unit into diagnostic mode and ran a test cycle, unit tested good at time of service, instructed customer to clean unit using dishwasher magic.
Near Liberty Hill, TX 78642
James
Job Details: 03/04/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and tested operation. Customer concerned with heat of door while unit in use. Inspected gasket and found gasket sagging and not making good contact. Installed new gasket. Also instructed customer that the door glass will get hot during use and is normal operation for this model. Called tech line and spoke to J.K. #7727288514
Near Briarcliff, TX 78669
Brandon
Job Details: 03/04/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LF2 "Arrived on site for customer complaint of unit not cooling in fresh food section, found evaporator fan motor to be faulty, ordering evaporator fan motor.ordrng 1 241509402 (motor)"
Near Belton, TX 76513
Al
Job Details: 03/04/2020
OVEN WHIRLPOOL WOS11EM4EW01 Arrived to inspect heating issues.Confirmed the complaint and checked and verified the issue with my temperature sensor.I recalibrate the unit due to a recent power outage.Unit now works as designed.Job complete
Near Austin, TX 78746
Luis
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Arrived on site for cooling complaint. Tested freezer temperature,temperature reading 4° in freezer,fresh food at 40° with setting at recommended. Adjusted thermistor location,added adhesive to large gaps between liner and cabinet."
Near Georgetown, TX 78626
Al
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL ET18NKXAN01 "Arrived to inspect refrigerator light issuesConfirmed the complaint and confirmed the 2 bulbs were working properly, but the switch was defective causing the lighting issue.
Near Waco, TX 76704
Jonathan M
Job Details: 03/04/2020
FREEZER MAYTAG MZF34X16DW01 "Arrived on site for freezer that is not cooling. Inspected unit and work area. Found unit sitting at 79°F. Removed evaporator cover and found no frost pattern. Unit evaporator fan was running and compressor is running but no cool. Found unit hissing at the evaporator but could not find leak. Removed back cover at compressor and found the unit running hot. Took amp draw and found .414 amps being drawn from the compressor.
Near Austin, TX 78759
Paul
Job Details: 03/04/2020
WASHER MAYTAG MHW6630HW0 Arrived onsite for a washer to replace the previous diagnosed parts. I installed a vent deflector to stop the water leak. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 03/04/2020
RANGE WHIRLPOOL WFC150M0EW3 Arrived onsite for oven door not working properly. Upon inspection we found that the right hinge was broken. Replaced hinge and tested unit. Everything is working properly. Complete
Near Belton, TX 76513
Jonathan M
Job Details: 03/04/2020
OVEN KITCHENAID KOSE500ESS04 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. I called Techline and spoke to Brian about this issue and asked what he wanted me to do (SR # 7727241807). He advised to replace the console as a one time courtesy. However, if the problem comes back, they will readdress the issue and cannot promise Whirlpool will cover the unit due to warranty requirements. Replaced console and tested unit. Unit is working as designed. Call complete"
Near Lockhart, TX 78644
Leonardo
Job Details: 03/04/2020
RANGE JENN-AIR JGRP536HL00 Arrived on site to test unit for oven not working. Test unit and found bad buttons. Spoke with Nathan from whirpool and test unit and found same thing bad buttons. Will order new buttons W11090650 and W11090651 office to reschedule ; ordrng 1 LCONLY (LC ONLY ) and 1 W11090650 (BUTTON ) and 1 W11090651 (BUTTON )
Near Leander, TX 78641
Cliff
Job Details: 03/04/2020
OVEN JENN-AIR JJW2830DP00 Arrived on site to diagnose an oven that is giving stuck key error code. Found faulty control panel. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78746
Luis
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for unit registering door open. Tested all switches good,found broken screw holding right side glide to deli drawer causing glide to hang low and preventing bin from engaging switch. Added a new screw to glide assembly, tested door operation good. Ran diagnostics for no ice,weak air flow from ice box,frozen fill tube during fill and no errors on icemaker. Ran harvest test passed,ice dumped into bin,ran fill tube heater passed,water line defrosted,ran fill test passed."
Near Paige, TX 78659
Scott
Job Details: 03/04/2020
RANGE GE JGB720SEJ4SS Arrived on site for left front burner clicking when knob is in off position . Replaced switch HARNES . Unit is functioning normaly . No gas leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Noah D
Job Details: 03/04/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to install latch for failure opening and closing, installed latch and retested, lint screen light turned off. Dryer started. Job complete"
Near Seguin, TX 78155
Noah D
Job Details: 03/04/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for problems of freezing veggies, upon inspection found the baffle open and the fridge too cold, replaced baffle and thermistor. Retested all functions, baffle opened and closed, therm tested good. Complete"
Near Georgetown, TX 78628
Cliff
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to diagnose a refrigerator that is not defrosting properly. Found freezer door not fully mounted after first repair causing an air leak in the unit. Tested defrost system at control and found all checks good. Reset door to proper position and insured proper seal. No further repairs are needed at this time and no leaks were found at time of service.
Near Austin, TX 78701
Jacob
Job Details: 03/04/2020
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived onsite for unit making high pitch noise from time to time. Put unit in diagnostic mode. Tested unit. Couldn’t find issue or high pitch wine from unit
Near Austin, TX 78731
David Z
Job Details: 03/04/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to install previously ordered parts to resolve intermittent dispensing issue. On install found a little ice building around the gaskets in the rear of the icemaker allowing cold air to leak and freeze the reservoir. Instead of replacing heater sealed the gasket air leak with some adhesive / tape. This should resolve the air leak. All is now working as designed.
Near Lakeway, TX 78734
Robert
Job Details: 03/04/2020
WASHER WHIRLPOOL MHW8200FW0 Arrived onsite to replace parts previously ordered. Installed new tub and rotor stator. Tested unit and everything is working properly. No leaks detected. Complete.
Near Spicewood, TX 78669
Brandon
Job Details: 03/04/2020
WASHER WHIRLPOOL WTW5000DW0 "Arrived on site to replace faulty gearcase and basket for unit getting off balance with no clothes inside basket, after replacing both parts, unit tested good. No leaks at time of service."
Near Austin, TX 78737
Kevin
Job Details: 03/04/2020
VENTHOOD WHIRLPOOL KVWC956JSS0 "Arrived on site, new owners complaint to builder is that left light flickers on the lower setting. Disassembled light fixture and reset connection, job complete"
Near Austin, TX 78728
Andy
Job Details: 03/04/2020
WASHER GE WCSR4170G3WW Arrived on site to install previously diagnosed timer control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bastrop, TX 78602
Scott
Job Details: 03/04/2020
REFRIGERATOR GE GSE25HMHEHES Arrived on site replaced freezer door . Also had to replace quick fit on water line connection on door from truck stock.Unit is not hooked up to water . Job complete .
Near Round Rock, TX 78665
Andy
Job Details: 03/04/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave still running after counting down to 0:00 called tech line and spoke Leon (SR# 7727287404) Made aware of issue and what was done. Was instructed to have customer hook unit up to WiFi and that updates sent by whirlpool should fix issue. Was instructed that if customer hooks up to WiFi and after about a week of being hooked up to WiFi problem continues to then replaced control. Instructed customer on this. No repairs are needed at this time.
Near Austin, TX 78746
Kevin
Job Details: 03/03/2020
WASHER MAYTAG MVWB835DW3 "Arrived on site and inspected washer and found it is not draining, found harness connection to drain pump isn’t secure and after correcting it is now operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78703
Leonardo
Job Details: 03/03/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not draining and leaking. Test unit and found unit not draining making unit leak. Replaced drain motor test unit and unit test good job complete no leaks present at this time. Job complete
Near Austin, TX 78758
Wesley
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on site and installed UI panel with DZ which restored function. All checks good. Unit is now operating as designed. Advised Jorge on repair.
Near Waco, TX 76710
Jonathan M
Job Details: 03/03/2020
COOKTOP FRIGIDAIRE FGEC3068US Arrived on site for cooktop that was broken. Inspected unit and work area. Found glass broken on the top left-hand corner. Replace cooktop and unit is working as designed. Call complete
Near Austin, TX 78748
Richard
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB05 Arrived onsite for the refrigerator not cooling. During the sealed system repair the new filter dryer had a restriction. During installation of another filter dryer the lock ring repair was unsuccessful and the aluminum line coming out from the liner had bent and the coupler is stuck onto the aluminum line.
Near Austin, TX 78734
Brandon
Job Details: 03/03/2020
DISHWASHER JENN-AIR JDB8200AWP1 Dropped off insulation to customer.
Near The Hills, TX 78738
Brandon
Job Details: 03/03/2020
ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for customer complaint of unit having water stream down back, found tube needed replacing, I replaced tube, unit tested good."
Near Waco, TX 76708
Jonathan M
Job Details: 03/03/2020
RANGE JENN-AIR W241 Arrived on site for oven that would not heat. Inspected unit and work area. Tested unit in a bag cycle and unit would not heat. Customer advised to the broiling element would kick on but not the heating element. Found heating element broken on the right side. Replaced heating element and tested unit. Unit is working as designed. Call complete.
Near Kyle, TX 78640
Kevin
Job Details: 03/03/2020
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site and inspected ice machine and found water is cycling over evaporator plate but there is very little cooling, not enough to start ice production. No frost pattern is being formed. There is likely a refrigerant leak in the system. A new compressor and evaporator, Process stub and dryer would be needed to correct the issue.
Near Austin, TX 78735
Robert
Job Details: 03/03/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived onsite for refrigerator leaking from the front. Ran diagnostics and found a leaking fitting when the water is dispensing from door. Reseated hoses and fitting. Tested and no leaks are detected at this time. Complete
Near Austin, TX 78753
Scott
Job Details: 03/03/2020
WASHER WHIRLPOOL MVWC465HW2 Arrived on site for knocking noise . Found small amount of oil on spluch . Replaced gearcase . Ran diagnostics and test wash all checked normal . Nonwater leaks detected at time of service . Job complete .
Near San Marcos, TX 78666
Noah D
Job Details: 03/03/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to diagnose dishes washer for not closing correctly. Upon inspection found the door didn’t have the resistance the customer would like, replaced springs and adjusted to make more resistance. Job complete"
Near Manor, TX 78653
Jacob
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit giving a low flow code. Tested unit. Got F8E1 error code. Found that inlet valve is not working. Ordered parts. Rescheduled with customer. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11322879 (cntrl-elec)
Near Georgetown, TX 78633
James
Job Details: 03/03/2020
OVEN WHIRLPOOL RBS305PVS03 Arrived on site and for F3E2 error. Customer stated the unit will pre heat then the bake element turns off but the broil element stays on. Tested control and found no visual failures. Ohmed harness and elements for shorts and found none. Unit has failed control causing broil relay to stick closed. Installed new control and tested operation. Unit tests good. Job complete
Near Hutto, TX 78634
Andy
Job Details: 03/03/2020
WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer making noise. Checked for error codes and found F7-E9 locked rotor. Checked rotor and rotor is operating but is loose creating noise. Tighten rotor and tested unit. All operations are normal. No water leaks present at time of service.
Near , TX 78610
Jacob
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for UI control panel not working. Tested unit. Found that UI control was not working or displaying. Ordered parts. Rescheduled with customer. ; ordrng 1 W11239666 (cntrl-elec) and 1 W11293378 (cntrl-elec)
Near Austin, TX 78704
Luis
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived on site for water leaking. Found extension not fully inserted to fill cup on icemaker,installed extension to fill cup ran icemaker water filled icemaker with no leaks unit working as designed."
Near Cedar Park, TX 78613
Paul
Job Details: 03/03/2020
WASHER KENMORE 796.4147321 Arrived onsite for a washer making a loud noise during the operation mostly during spin. Ms stated the noise happens when the drain pump is running. I tested the unit and found the drain pump making the noise when under a load. The pump screen was cleaned and there was nothing in the impeller. The pump is working but is noisy. The pump would need to be replaced to solve the noise issue. The customer wants to keep using the machine for now and live with the noise.
Near Manor, TX 78653
Jacob
Job Details: 03/03/2020
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived onsite to replace part ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
James
Job Details: 03/03/2020
DISHWASHER FRIGIDAIRE FGID2466QW6A Arrived on site and tested operation. Found unit full of water and no power to dishwasher. Checked breakers and found to be on. Found light switch on wall off that turns power on and off to dishwasher. Turned switch on and tested operation. Unit tests good. Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site to diagnose fridge, upon inspection found the freezer lights out, replaced module and led board, lights returned. All functions tested and passed. Complete"
Near Austin, TX 78748
Luis
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for no cool. Found unit not defrosting,defrosted evaporator,ohmed heater,heater ohmed out good. Replaced the main control and defrost I’m bimetal,powered unit on checked air flow good. ; used 1 WPW10165425 (BIMETAL) from stock"
Near Kyle, TX 78640
Richard
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator freezer door has dents. Upon inspection found that the freezer has dents. Replaced freezer and door tested good. Complete