Near San Marcos, TX 78666
Noah D
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site to inspect dishwasher for not draining, upon inspection found the dishwasher full of water, checked disposal and found it blocked, pushed out cap. No problems found. Complete"
Near Leander, TX 78641
Tommy
Job Details: 11/04/2020
WASHER MAYTAG MVWB855DC3 Arrived onsite for washer not spinning. Upon arrival found unit issues was lid lock and issues with UI customer had video. Tested found lid lock worked and uI operating but control misreading. Replaced control and tested. Unit tested good. Job completed. No signs of leaks during service.
Near Leander, TX 78641
Tommy
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for previously diagnosed parts. Installed new lower rack and tested lower rack. Rack tested good. Job Completed.
Near Austin, TX 78735
Kevin
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF530PLYB2 "Arrived on site and inspected dishwasher and started it in a diagnostic cycle and found saved error 7/1, After diagnostic cycle ended it is not heating. Found heating element has failed and replaced it. Top racks are operating properly, Washing cycle is operating properly, sent videos to KB/AHS.Saint overflows while dishwasher is draining, also sent a video to KB/AHS. Discussed running hot water before starting dishwasher cycle to preserve element. No water leaks from connections at time of service, job complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Customer not available in time frame. Ordering freezer door to repair as someone in warehouse stripped the upper peg and tried to retrofit with different hardware. Office to reach out and confirm model and serial. Office to reschedule ; ordrng 1 CONFIRMMODELANDSERIALWITHCUSTOMER and 1 W11104476 (dor-fip) and 1 W11449276 (PEG)
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite and found freezer switch broken. Found ice had jammed. But all else looks good. Cleared ice. Ordering switch and drawer to repair. Drawer is functionally broken. ; ordrng 1 W11162443 (CRISPER PAN) and 1 WP2321285 (switch)
Near Austin, TX 78726
David Z
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to diagnose one refrigerator with lights out. Found dim lights in the ceiling, and light out in freezer. Unit needs the freezer module replaced. Unit needs new freezer module. ;
Near New Braunfels, TX 78132
Noah D
Job Details: 11/04/2020
WASHER MAYTAG MHW6630HC0 "Arrived on site to inspect washer and install parts diagnosed by technician. Replaced ACU and moved over all hardware, all functions checked out correctly during service test. Complete"
Near Austin, TX 78726
David Z
Job Details: 11/04/2020
WASHER MAYTAG MVWX655DW0 "Arrived on site to diagnose washer that was making noise and leaving an oil residue. Found gearcase had leaked oil and needs to be replaced, gearcase also isn’t able to lock onto the tub to spin. Unit will need gearcase, cam and hub, and shifter on hand. .; ordrng 1 W11454734 (GEARCASE) and 1 W11481722 (SHIFTER)"
Near Leander, TX 78641
Lou
Job Details: 11/04/2020
RANGE WHIRLPOOL WFE320M0JS0 "Arrived on site to inspect range with rust on Sid spaniels. Upon further inspection, I found rust on the inside of both side panels. I removed and replaced the the panels and tested the unit. Unit is operating as designed. Job completed."
Near Leander, TX 78641
Lou
Job Details: 11/04/2020
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to install previously diagnosed and ordered parts. Due to the inside of the side panels having rust, I removed and replaced the Sid spaniels and tested the unit. Unit is operating as designed. Job completed."
Near Georgetown, TX 78628
Cliff
Job Details: 11/04/2020
WASHER MAYTAG MVWB750WQ0 Arrived on site to diagnose a washer that is giving long drain error code. Homeowner informed me that already cleaned debris from drain pump. Tested all parts and components and found no other failures at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Noah D
Job Details: 11/04/2020
WASHER WHIRLPOOL MVW7232HW0 "Arrived on site to inspect washer for not cleaning itself, found tablet in washer, tested on all functions, only cleaning did not work, error code was present. Ordering control. Office for reschedule ; ordrng 1 W11266006 (CONTROL )"
Near Temple, TX 76504
Tyler
Job Details: 11/04/2020
DISHWASHER MAYTAG MDB8959SKZ0 Arrived on site for dishwasher with f9e1 error code and not draining. Upon arrival I ran a diagnostics check and verified the pump was internally broken and the bearing weren’t running smoothly. I replaced the pump and retest unit. Unit not drains as needed and there were no leaks before during or after call. Call complete
Near New Braunfels, TX 78132
Noah D
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not illuminating upper cabinet, found the module provided had not been correct. Ordering correct modules. Office to reschedule ; ordrng 1 W10695459 (MODULE )"
Near New Braunfels, TX 78132
Noah D
Job Details: 11/04/2020
WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for not operating correctly, upon inspection found the drain running and pressure switch failing, was not provided control. Ordering control board. Complete ; ordrng 1 W11399433 (CONTROL )"
Near Hutto, TX 78634
Andy
Job Details: 11/04/2020
WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer making noise in use. Tested and inspected unit and found oil from gear case. Will need to replace gearcase as well as possibly rotor and stator. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10909670 (nut-spaner) and 1 W10915700 (stator) and 1 W11455453 (GEARCASE )
Near Temple, TX 76502
Tyler
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY08 Arrived on site for refrigerator needing previously diagnosed freezer door parts. Upon arrival I was able to put in the approved parts and retest the unit and verified everything is functioning as designed and that the freezer door no longer sticks open or shut. Call complete
Near Georgetown, TX 78626
Cliff
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested unit and found neutral wire not wired in junction box under the dishwasher. Wired neutral wire properly but found no breakers installed to test unit. Informed builder of findings. Documented power issue with quikpics.
Near Austin, TX 78704
Jacob
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for unit sometimes staying in drain mode. And not finishing cycles. Put unit in diagnostics, got F3E1 water level system. Replaced level switch. Tested unit. Unit test good. No leaks at this time. Job complete"
Near Georgetown, TX 78626
Cliff
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF130PAHB1 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found circulation pump locked up. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78704
Jacob
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for unit not making ice. Looked at unit. Found that unit was making ice. Customer said they are using a lot ice at the moment. Let customer know it takes 3 days to make a full bin of ice. But unit is working at this time. No leaks at this time. Job complete
Near Georgetown, TX 78628
Cliff
Job Details: 11/04/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven That is not responding to user input. Tested unit and found control panel not consistently registering button press. Panel will need to be replaced to complete repairs. Office will need to set a return appointment due to part availability.; ordrng 1 W11296171 (PANEL)
Near Belton, TX 76513
Al
Job Details: 11/04/2020
DISHWASHER KITCHENAID KDTE204EWH3 Arrived on site and inspected dishwasher not heating. Found 7-1 heating error.Ran diagnostics test mode to reset the heater.Unit completed all aspects of test mode and control reset the heater.Job complete
Near Austin, TX 78717
David S
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID WRS311SDHM05 "Arrived in site for fridge not cooling properly. I inspected the unit and work area. I gained access to the evaporator and found only half a frost pattern. I gained access to the compressor and punctured the dryer. I found the system low on refrigerant. I installed a UV dryer and an access valve into the compressor. I did a push pull test, I pulled a 30 inch vacuum and found it holding. I put a measured charge of 5.3 oz r134a. I monitored the pressure and found them holding and building properly. The unit is operating as designed. Job complete."
Near Temple, TX 76504
Tyler
Job Details: 11/04/2020
WASHER MAYTAG MVWC565FW0 Arrived on site for wash machine I would not advance through cycles. Upon arrival I ran a diagnostic check and found that the washer is giving off a few different area code indicating a stock motor issue. After looking underneath the unit I found that the problem was due to a leaking gear case the gear case at least oil all over the belt and it caused a belt to slip off of its idler pulley assembly I was able to reattach the bell and verify the unit is working
Near Temple, TX 76502
Tyler
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for washer not completing cycles. Upon arrival I found the following error codes in diagnostics, F7e5, F2e1, f0e5. I ran a test cycle and found the water inlet valve and main control not functioning properly. I also found the entire rotor /stator assembly ruined with leaking oil from gear case. The gear case is also grinding internally. I attempted to remove the washplate but could get the unit to release from gear case assembly. Unit will need a full rebuild to complete repairs. Office to reschedule due to parts being out of stock. Need scheduled for 2 man labor, tgo call, weigh for 2 hrs but one tech. ; ordrng 1 W10597575 (DRAIN FILTER) and 1 W10734521 (SLIDER) and 1 W10734521 (CLUTCH) and 1 W10752187 (SCREW) and 1 W10752189 (SCREW) and 1 W10752283 (WASHPLATE) and 1 W10754158 (STATOR) and 1 W10754161 (ROTOR) and 1 W10811960 (INNER TUB) and 1 W10909670 (SPANNER) and 1 W11027980 (SCREW) and 1 W11455453 (GEARCASE) and 1 WP8533928 (SCREW)"
Near Leander, TX 78641
David S
Job Details: 11/04/2020
VENTHOOD WHIRLPOOL UXT4130ADS2 Arrived in site for vent hood light not working. I inspected the unit and work area. I found the light not coming on. I gained access to the wiring and I found the neutral for the light not installed correctly. I corrected the wiring and replaced the socket. I tested the unit and it is now working as designed. Job complete.
Near Austin, TX 78703
Jacob
Job Details: 11/04/2020
WASHER MAYTAG MHW8200FW0 "Arrived onsite for unit for unit giving off error codes. Put unit in diagnostics. Got F9E1 long drain, F3E1 water system error, F5E2 door lock error, F6E3 communication error. Erased codes. Re tested unit. Found that the drain motor needed to be replaced. Replaced drain motor. Re tested unit. Unit test good. No leaks at this time. Job complete.
Near Salado, TX 76571
Tyler
Job Details: 11/04/2020
OVEN JENN-AIR JDS9860AAP Arrived on site for range that would not turn on the bake or the broil. Upon arrival I had a very hard time trying to get the range into a diagnostic mode because the UI control with Bon called buttons being pressed. After numerous attempts I was able to verify that the UI control is not always functioning as designed some of the buttons are responsive while others do not want to function at all and in some cases some of the buttons will reset the ui. We will need to return with a new ui control to resolve issue. Part authorization needed. Office to reschedule to parts being unavailable; ordrng 1 UNKNOWN (AHS PART AUTHO NEEDED) and 1 WP5760M302-60 (CONTRL)
Near Leander, TX 78641
David S
Job Details: 11/04/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for vent hood light not working. I inspected the unit and work area. I found the bulb broken in the socket. I replaced the socket. The customer wanted to buy two bulbs.
Near Temple, TX 76502
Jonathan M
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for a washer that is still not draining or spinning out correctly. Inspected unit and work area. Tested unit and found unit would not drain. Lifted up unit and found the blue wire disconnected from its connector. Attempted to fasten the wire to another spare connector and drain out the tub. Unit still would not drain. Tested resistance through the drain pump and found 19.7 ohms. Tested resistance from the control through the drain pump circuit and found an open line. Unit will need a lower harness for repair. ; ordrng 1 W11255099 (LOWER HARNESS)
Near West Lake Hills, TX 78746
Jacob
Job Details: 11/04/2020
DISHWASHER KITCHENAID KDTE204ESS0 Arrived onsite for unit not washing. Tested unit. Found that the sump and motor was not working. Replaced sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Round Rock, TX 78681
David S
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site for fresh food section building ice. I inspected the unit and work area. I found the thermistor showing good in diagnostics. I did a resistance check on the thermistor and found it at 2.3k ohms. I turned the unit on and tested the thermistor I found with the evaporator cold, the thermistor still showing 2.3k ohms. The thermistor is not changing resistance based on temperature. I replaced the thermistor and retested it, it is now changing with temperature change. I changed the defrost mode from adaptive to basic defrost. The unit is now operating as designed. Job complete. No water leaks detected."
Near Round Rock, TX 78681
David S
Job Details: 11/04/2020
WASHER WHIRLPOOL MVW6230HW0 "Arrived on site for washer showing error code F8e1 long fill. I inspected the unit and work area, I activated the hot and cold water valve and found them slowly filling. I replaced the water valve and tested the unit again. I found it working as designed. I ran the unit through a diagnostics cycle and found it operating as designed. Job complete. No water leaks detected."
Near Killeen, TX 76549
Al
Job Details: 11/04/2020
WASHER MAYTAG MHW5630HC2 Arrived on site and inspected front load washer shaking uncontrollably.Confirmed the complaint through customer video.Found the customers husband picked up the units and did not remove the 4 shipping bolts.I removed all 4 and unit tested as designed.Customer satisfied.Job complete
Near Austin, TX 78717
David S
Job Details: 11/04/2020
COOKTOP WHIRLPOOL WFE505W0JZ0 Arrived on site for cooktop not working. I inspected the unit and work area. I gained access to the main harness and the terminal block. I found the harness shorted out. I went to remove the terminal block to install a new connector and the block started to fall apart. I am ordering a new main harness W11416047. The office will reschedule when we have an eta on the part. ; ordrng 1 W11416047 (MAIN HARNESS)
Near Copperas Cove, TX 76522
Al
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site and inspected washer not advancing.Service tested the unit and unit showed no error codes.Calibrated the unit and even sat through a quick wash cycle.Unit not works to customers satisfaction.No leaks detected at time of service.Job complete
Near Temple, TX 76501
Jonathan M
Job Details: 11/04/2020
WASHER MAYTAG MHW5500FW1 "Arrived on site for a washer that would not stop spinning. Inspected unit and work area. Customer plugged in the unit to show exactly what it was doing and found the unit not spinning but continuing to try to drain. Removed pressure hose from pressure switch and unit still continue to drain. Unplugged pressure switch and found unit still trying to drain and flashing the F3 E1 (pressure system fault) error code. Went into service diagnostics and found no stored error codes, despite getting one a few seconds earlier. Replaced main control and tested unit. Unit ran as designed. Call complete."
Near Austin, TX 78701
Jacob
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW560CHW0
Near Lorena, TX 76655
Jonathan M
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator that’s making a squeaking sound when the door opens. Inspected unit in the work area. Confirmed customers complaint and removed the door from hinges. Applied grease to both hinges and reseated the door on both hinges. Tested unit and unit is working as designed. Call complete.
Near Waco, TX 76712
Jonathan M
Job Details: 11/04/2020
MICROWAVE GE SCA1001KSS 02 "Arrived onsite for a microwave that is not heating. Inspected unit and work area. Found wave guide cover completely burnt up. Removed cover and found arc marks inside the wave guide. I called GE techline and spoke to Chuck SR# 04720754. He advised with the arc marks, the unit would create sparks and repairs would not fix the unit for any extended period of time. He advised there is no repair that can be made to fix the unit. Call complete."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/04/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 (JO) Arrived on site to install previously diagnosed parts. Turned breaker off and installed new control. Cycled power again and installed new UI. Powered unit back on and went into diagnostics to check configuration. Unit working as designed. Call complete.
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/04/2020
DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived on site to replace parts from previous diagnosis. Replaced pump and motor assembly, OWI sensor, drain motor and filter. Tested unit, unit works good. No leaks detected. Noticed there was not a high drain loop, installed high drain loop for customer.
Near Austin, TX 78737
Leonardo
Job Details: 11/04/2020
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to test unit for burner not turning on. Test unit and found all knobs broken not allowing to turn burner on can’t use the unit with the broken knobs. Replaced all knobs test unit and unit test good job complete.
Near Austin, TX 78737
Leonardo
Job Details: 11/04/2020
OVEN FRIGIDAIRE LGGF3043KFK Arrived on site to test unit for self cleaning not working. Test unit and found unit working as designed. Customer was looking for the start button but no start button needed job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 Arrive on site to install previously diagnosed parts. Took off door and switched gasket and cam to new door. Inspected new door which had bottom and top magnet and found no damage. Installed new door and handle onto fridge. Call complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for refrigerator not making ice. Inspected unit and work area. Measured temperature in FC 8° and was continuing to drop. Measured temperature in ice housing at 15°. Inspected ice maker and found dry. Performed fill cycle and found inlet valve getting voltage and ice maker not getting water. Found failed inlet valve. Replaced inlet valve and tested in diagnostics cycle. Unit working as designed. Call complete.
Near Robinson, TX 76706
Jonathan M
Job Details: 11/04/2020
DISHWASHER GE GDF540HGD0BB Arrived on site for a dishwasher that’s not drying. Inspected unit and work area. Placed in service diagnostics and tested the heating circuit. Found heater not kicking on. Found a sensor covered electrical tape sitting on top of the drain pump. Attempted to reposition it onto the tub and found unit would not come out. Attempted to remove power cord from the terminal block area due to power cord causing unit to not come out. Could not get power does loose from terminal block to test. Office will need to contact customer about reschedule date when the Appliance can be made accessible for diagnostics.; saved tckt
Near Bertram, TX 78605
Jonathan S
Job Details: 11/04/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site for washing machine that was not powering on. Checked outlet and found power. Checked control and found indicator light not on. Installed new control and ran unit through diagnostic cycle, unit functioning as designed. Call complete."
Near Bertram, TX 78605
Jonathan S
Job Details: 11/04/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer making noise on right side. Found sound pad fallen down by heater and moved it up to mid drum. Unit working as designed. Call complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/04/2020
FREEZER WHIRLPOOL WZF34X18DW03 Arrived on site to install previously diagnosed parts. Removed old control assembly and installed new one. Performed diagnostics and tested operation. Unit working as designed. Call complete.
Near Austin, TX 78737
Leonardo
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to test unit for loud noise when unit washing. Test unit and can hear something stuck in the wash motor. Needs new wash motor
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for dishes not drying. Found customer not using rinse aid and not purging cold water from sink before starting unit. Advised customer to use rinse aid and purge cold water from sink before operating unit. Also advised customer to leave door slightly open when wash cycle is done to assist in drying. Unit is working as designed. No leaks detected. Job complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/04/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop to replace grates for grates not being level. Customer stated that her pots were not sitting evenly on the grates. Upon opening parts we found the middle grate broken. Installed left and right grates and found same issue occurring with pots. Advised customer that it is the design of the grates causing this. Ordering new grate kit and having office reschedule to install. ; ordrng 1 CNOTE (PLEASE INSPECT GRATES) and 1 W11204377 (GRATE KIT)
Near , TX 78619
Andrew
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to test unit for leak. Found drain pump was not engaging upon further inspection I found a wire cut. Put a butt connector on wire, tested unit, unit works good. Also found garbage disposal plug was not removed preventing dishwasher from draining. Removed plug, tested unit, unit works good. No leaks detected. Job complete."
Near Bertram, TX 78605
Jonathan S
Job Details: 11/04/2020
DISHWASHER GE GSD1900G00WH Arrived on site for dishwasher making a grinding sound. Performed diagnostics mode and found sound normal for unit. Found leaking water at drain solenoid. Could not remove unit due to being floored in (see SD QuickPic). Advised customer they need to uninstall unit before being able to access and service unit and to contact us when unit is uninstalled. Also advised customer we turned water off to dishwasher and not to use.
Near Driftwood, TX 78619
Andrew
Job Details: 11/04/2020
COOKTOP KITCHENAID WCG97US6HS00 "Arrived on site to test unit for low flames. Found flames were low. Set flames higher, tested unit, unit works good. Customer was satisfied with improvement. No leaks detected. Job complete."
Near Buda, TX 78610
Andrew
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW3090JW "Arrived on site to replace control board from previous diagnosis. Replaced board, tested unit, unit works good. Unit was not hooked up to water and was already dismounted from wall. Job complete."
Near Austin, TX 78741
Jacob
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for unit giving a F0E5 error code. Off balance load. looked at unit, saw that there was a bathroom rug with the rubber backing thrown in the unit. No other issues at this time. Job complete"
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/04/2020
REFRIGERATOR GE GNE25JSKCFSS Arrived on site for no power to refrigerator. Found refrigerator is getting proper voltage to the control board but not putting power out.
Near Austin, TX 78733
Luis
Job Details: 11/04/2020
REFRIGERATOR GE GSL25JFPABS "Arrived on site for burned out heater and damaged water lines. Replaced defective heater assembly,repaired water lines by compressor compartment,powered unit on tested water dispenser good no leaks by compressor"
Near Bee Cave, TX 78738
Luis
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL MFI2568AES "Arrived on site to install parts previously diagnosed. Removed compressor,discharge tube and filter drier,installed a new discharge line,compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Belterra, TX 78737
Luis
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "Arrived on site for door issues. Found freezer and fresh food door not flushed,adjusted freezer door checked door seal good,doors aligned"
Near Leander, TX 78641
Lou
Job Details: 11/04/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect wall oven not turning off and clock not setting. Upon further inspection, I found the display showing the incorrect time/date and customer advised that the unit is connected to WiFi. Customer advised they have a difficult time setting the time/date and they woke up one morning and found the lower oven on. I placed the unit in diagnostics showing no error codes. I tested the unit on Bake at 350 degrees and it operated as designed. I showed the customer how to set the time/date and how to turn the upper and lower units on/off. Demonstrated use of other options as well. Recommended customer wait 15-20 mins after preheat to place food in the oven to allow the unit to fully heat up. No repairs needed at this time. Job completed."
Near Austin, TX 78734
David Z
Job Details: 11/04/2020
DISHWASHER KITCHENAID KUDK03FTSS2 "Arrived on site to diagnose dishwasher that was not draining and had a door that dropped straight down. Performed diagnostic and found the door link on the right side broken. Replaced link. Found the unit is draining, but it has a leaking fill valve. So unit is actually filling with water every night. Ordering a new valve to resolve the leak. .; ordrng 1 WPW10158389 (valve-inlt)"
Near Austin, TX 78734
David Z
Job Details: 11/04/2020
WASHER WHIRLPOOL GHW9400PL0 "Arrived on site to diagnose washer making noise. Found catastrophic failure of bearing / gearcase. Basket is drooping forward and bearing had failed. Unit needs a complete tub, basket, bearing assembly as well as a new bellow and inlet valve. Inlet valve is seeping water when unit is off. Need AUTHO from AHS. ; ordrng 1 285976 (baffle) and 1 8182247 (basket) and 1 AUTHO (AUTHO) and 1 W10772607 (tub-outer) and 1 W10772618 (tub-outer) and 1 WP8181673 (gasket) and 1 WP8181694 (valve) and 1 WP8182119 (bellow)"
Near Cedar Park, TX 78613
Lou
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the pantry drawer control failure and water being in the reservoir under the control, I removed and replaced the left pantry door and pantry ui. Tested unit and it is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78734
David Z
Job Details: 11/04/2020
REFRIGERATOR FRIGIDAIRE PLRU1778ES2 "Arrived on site to diagnose refrigerator that is not cooling properly. On arrival found compressor is not coming on at all, likely due to a failed defrost timer. I can’t access the timer due to the unit being installed in a cabinet a foot above the ground. Talked to CS in office. Unit has to be uninstalled by customer so we can access what we need and not remove from cabinet. Customer will contact us back when unit is in a spot we can work on it. ; saved tckt"
Near Austin, TX 78738
Kevin
Job Details: 11/04/2020
DRYER WHIRLPOOL WED8620HC1 "Arrived on site and replaced control panel and drum diagnosed on previous visit, dryer is operating normally, job complete"
Near Austin, TX 78727
David Z
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose refrigerator that had ice melting in bucket. Performed diagnostic on unit. Found thermistors are passing In diag, ice box fan blows as well. However ice box fan is not coming on during normal usage. Ice is runny, but fan does blow hard when it’s turned on. Ordering thermistor and returning with ice box fan. Found a good amount of hair and fur on the condenser that could also reside temps enough to keep fan from turning on. Ordering parts if the condenser cleaning does not resolve issue.; ordrng 1 12002355 (thermistor kit) and 1 W10316760 (thermistor)"
Near Austin, TX 78745
Leonardo
Job Details: 11/04/2020
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to replace board. Replaced board test unit and unit test good job complete.
Near Austin, TX 78727
David Z
Job Details: 11/04/2020
REFRIGERATOR MAYTAG MFI2570FEZ06
Near Buchanan Dam, TX 78609
James
Job Details: 11/04/2020
RANGE UNKNOWN ZDP366NP7SS Arrived on site and tested operation. Found all burners have same flame size. Burners are supposed to be 15k on propane. Could not find correct orifice size for burners. Installed a 99 inner and 50 outer sized orifice on front right and left burners. Tested operation and found burners now burning hot enough for customer. Instructed customer that those should be the only 2 changed that way due to loosing the ability to simmer on low setting. Customer ok with burners operating this way now. Unit tests good. Job complete
Near Austin, TX 78727
David Z
Job Details: 11/04/2020
OVEN KITCHENAID KODE500ESS00 "Arrived on site to diagnose an oven that was showing an F1E0 error. Found error is for display / control panel. Power cycled unit since error comes back if you hit cancel. Power cycled at breaker box. On retest was able to complete a preheat cycle and all other functions. Issue is resolved at this time. Advised that if it returns we need To replace the console, which is under parts warranty.
Near Austin, TX 78756
Matthew
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite to assess diagnostics. Re tested unit and found control relays were clicking when trying to start a cycle. Replaced control, tested unit and unit is functioning properly properly. No issues starting and unit will now go into spin cycle. No leaks present at this time. Job complete."
Near Buda, TX 78610
Andrew
Job Details: 11/04/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived on site to test unit for lid lock issues.
Near Cedar Park, TX 78613
Lou
Job Details: 11/04/2020
REFRIGERATOR HOTPOINT HSS25GFPAWW "Arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=36 degrees & RC=51 degrees. I find ice buildup on the evaporator cover in the FC section. Removed the ice/frost and removed the cover to find the evaporator engulfed in ice/frost. I attempted to jump the defrost at the main control and checked voltage at the element and found 0V. I tested ohms to the element and found it open. Tested the bimetal and found it open as well. No water leaks observed during service, job completed."
Near Kingsland, TX 78639
James
Job Details: 11/04/2020
ICE MACHINE WHIRLPOOL JUIFX15HX00 Arrived on site and tested operation. Found unit full of water and not draining. Found external pump has failed. Drained water and installed new pump. Found water supply line had a slow drip at unit and spigot. Unable to get drip to stop and recommended customer have supply line changed before using to correct water leak. Cleaned up water from leaking supply line and left water off after testing unit. Unit tests good. Job complete
Near Kingsland, TX 78639
James
Job Details: 11/04/2020
RANGE AMANA AER5830VAB1 Arrived on site and tested operation. Found both front burners will not come on until turned to at least 3 and then make a crackling sound and the burner will be on constantly until turned off. Both switches have shorted. Installed new switches and tested operation. Unit tests good. Job complete
Near Austin, TX 78724
Matthew
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRSC703HBS00 "Arrived onsite for refrigerator making loud noise. Upon arrival could hear noise coming from RC. Put unit in diagnostics and ran thermistor tests which passed. Ran test 38 for RC evaporator fan and noise was apparent. Either the fan is faulty, or unit has defrost issues. Removed evaporator cover but could not remove styrofoam cover from evaporator, it was frozen stuck. I managed to defrost the lower section of the evaporator but still could not remove the cover. Unit will need to be manually defrosted to remove cover and take a closer look. Must allow 24-48 hrs to defrost. Office to reschedule to allow defrost time.; saved tckt"
Near Horseshoe Bay, TX 78657
James
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and tested operation. Found compressor will run in diagnostics then cut off under normal,operation after about 10 minutes of running. Found ui and main control not communicating properly. Installed new control and ui. Tested operation and found unit working properly. Job complete"
Near Round Rock, TX 78681
David S
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer not changing settings or starting. I inspected the unit and work area. I put the unit into diagnostics and found error code f5e1, lid latch fault. I tried to manually activate the lid latch and found it not locking. I am ordering the Latch W10861642 and control W11209420 just in case. The office will reschedule when we have an eta on the part.; ordrng 1 W10861642 (latch)"
Near Jarrell, TX 76537
Tyler
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04 Arrived on site for refrigerator making a loud noise. Upon arrival the noise customers had been hearing was present. I checked within the freezer and ff compartments and after disassembly I found evap fan motor and interior parts in both sections functioning as designed. I then inspected the compressor area and found the compressor wasn’t mounted in well enough by the four screws holding it down. The compressor had been vibrating loosely within its compartment section. After tightening the mounting screws the noise immediately went away and unit is now functioning as designed. If unit continues or sound reoccurs then we will need to return with some sound dampening pads. Call complete
Near Burnet, TX 78611
James
Job Details: 11/04/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found communication errors in memory. Found lower oven power button not responding. Found lower components would activate during testing but the console would not alway select lower oven when attempting to cook in lower oven. Customer also not able to connect oven to WiFi. Unit will need new console to repair. Office to schedule return services due to part availability. ; ordrng 1 W11297709 (console)
Near , TX 78611
James
Job Details: 11/04/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived on site and tested operation. Found off balanced load and over load error codes. Tested drive system and found gear case noisy. Found gear case visibly failed with oil beginning to leak out. Also found rear right leg damaged. Unit will need new gear case and leveling foot replaced to repair. Office to schedule return services due to part availability. ; ordrng 1 W11423759 (GEAR CASE ) and 1 WPW10687506 (leveling leg)
Near Georgetown, TX 78626
Tommy
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer not spinning or draining. Upon arrival found unit operating as designed during testing. Ran multiple test passed all. Checked back of control found several loose connections. Tightened all connections. Unit tested good no signs of leaks during service. Job Completed.
Near Georgetown, TX 78626
Tommy
Job Details: 11/04/2020
REFRIGERATOR GE PSHF9PGZBCBB Arrived onsite for previously diagnosed parts. Upon arrival installed new inverter and tested unit tested good. Job Completed.
Near Horseshoe Bay, TX 78657
James
Job Details: 11/04/2020
RANGE JENN-AIR JDS9860AAP Arrived on site and tested operation. Found that the harness to blower was routed over the top of the blower and against the bottom of the oven which has melted the harness. Unit will need new harness to repair. Office to schedule return services due to part availability ; ordrng 1 WP7402P104-60 (cord-power)
Near Austin, TX 78745
Leonardo
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not draining. Test unit and found drain pump was disconnected. Secured connection test unit and unit test good job complete no leaks present at this time.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 11/04/2020
ICE MACHINE KITCHENAID KUIS18PNZB1 "Arrived on site to install previously diagnosed parts. Installed valve and drain line. After water was turned on the previously installed new tube was leaking from the valve. Ordering W10897719 valve, W11162040 tube-water & W11256498 tube-water. Office to RS.; ordrng 1 W10897719 (valve) and 1 W11162040 (tube-water) and 1 W11256498 (tube-water)"
Near Del Valle, TX 78617
Matthew
Job Details: 11/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived onsite to replace previously diagnosed parts. Upon inspection found motor not to be damaged. Support however did need replacement. Replaced support, tested unit and unit is functioning properly. Job complete"
Near Del Valle, TX 78617
Matthew
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF560SAFM0 Arrived onsite to replace dishwasher wheels that had broken off. Replaced set of four. Tested unit and unit is functioning properly. Job complete
Near Marble Falls, TX 78654
James
Job Details: 11/04/2020
ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site and found door springs very noise and door popping when opening and closing. Also found leveling leg on front right missing as well as the nut for the leg. Stainless toe kick panel bent outwards at the bottom. When inspecting springs for noise I found the vinyl tubes missing from both springs and left side door bracket had insert mounted incorrectly causing inner panel to protrude outward causing popping sound. Unit will need new bracket, leveling foot, foot nut, stainless toe kick panel and spring dampers to repair. Office to research spring dampers; ordrng 2 2208530 (DAMPER)s and 1 2217466 (bracket LEFT ) and 1 3400240 (nut) and 1 W11296659 (TOE KICK)"
Near New Braunfels, TX 78130
Noah D
Job Details: 11/04/2020
DRYER ROPER RED4516FW0 "Arrived on site to inspect dryer for loud grinding noise, upon inspection found the front door shifting and causing noise, replaced wheel due to loud noise. realigned all pieces and tested dryer. No problems found. Complete"
Near Georgetown, TX 78626
Tommy
Job Details: 11/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for previously diagnosed parts. Upon arrival found home without power, unplugged and replaced control. Couldn’t test unit due to no power. Job Completed."
Near Austin, TX 78730
Jimmy J.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to install previously diagnosed parts. Installed new fridge door. No air gaps in gasket. Opens and closes as designed. Job completed.
Near Austin, TX 78730
Jimmy J.
Job Details: 11/04/2020
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for a microwave with an F6E8 error. I found the control fuse blown due to a loose fuse block. I tightened the fuse block and replaced the fuse
Near Austin, TX 78756
Matthew
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KBFC42FTS08 "Arrived onsite for refrigerator leaking water. Upon inspection found drain pan frozen over. Every time the unit would go into defrost, the pan would overfill and leak onto the floor. Disassembled freezer compartment to access drain pan. Removed layers of ice on freezer liner base and drain pan. Tested drain to be sure blockage was removed. No leaks present at this time. Job complete.
Near Austin, TX 78750
Jimmy J.
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site to replace previous diagnosed parts. Installed new ice maker. Ran diagnostics and no error codes came up. Job completed.