Near Taylor, TX 76574
Andy
Job Details: 04/02/2019
DRYER GE GTD75ECPLDG Arrived on site for dryer not heating. Tested and inspected unit and found failed heater assembly. Removed failed part and replaced with new. All operations are normal.
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator encased in frost and hard ice. This is due to a communication failure between thermistors and controls causing unit not to defrost. Dispenser control, main control, and RC evaporator thermistor will need to be replaced to complete repairs. Return date is set for 4/8/19. Homeowner is going to thaw the unit out to eliminate ice build up so we can access evaporator section, and has signed Defrost waiver.; ordrng 1 W10822640 (cntrl-elec) and 1 W11172798 (CNTRL-ELEC)"
Near Georgetown, TX 78628
Steve C.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for the unit dispenser is not working. Found the dispenser lid and the spring completely came off. Replace the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78748
Joseph C.
Job Details: 04/02/2019
OVEN AMANA AGR5330BAS3 "Arrived on site for “unit not running at proper temperature” complaint. Inspected unit and performed approved “three count” method of temperature retrieval. Unit temperatures averaged out to 342 degrees Fahrenheit, while target was 350 degrees Fahrenheit. This is very close to desired set point temperatures and is well within +/-25 degrees Fahrenheit allowed variance. Adjusted temperatures up, by 10 degrees Fahrenheit. No leaks detected, at time of service."
Near Dripping Springs, TX 78620
Robert
Job Details: 04/02/2019
WASHER AMANA NTW4516FW3 Arrived on job for complaints of long wash cycle time. Ran diagnostics and all functions working properly. Called tech line SR-7724518507 said wash time could take long depending on soil level and amount of clothes in unit.instructed customer of what techline said. No leaks detected at time of service.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR KENMORE 596.7238341 "Arrived on site for inverter imstalle, removed back and found lines and RF EVAP complete frozen found switch valve stuck in RF position. Advised customer to call kenmores for possible SS coverage . No leaks on site"
Near Austin, TX 78738
Paul
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW8900BC0 "Arrived onsite for the washer leaking what looks like a lubricant. I found the bleach valve overfilling the dispenser cup causing rust colored water to get on the floor. The valve needs to be replaced to complete service. Ordering W10853723 VALVE. RS for Fri 4/5, per Mr RS for Mon 4/8.; ordrng 1 W10853723 (VALVE)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived onsite for customer complaint of wall oven to coming on. Removed console and found fuse blown. Removed and replace fuse. Reassembled. Powered up unit. Unit now comes on and heats as intended. No other issues found."
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for builder complaint of RR burner in gas cooktop shut off on low setting. Tested all burners and found all work as intended. Good gas flame coming from all burners. Found also RR burner works on low as intended. No other issues found. No gas leaks detected at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 Arrived on site to replace the freezer door due to the unit not making ice. Replace the freezer door and tested unit. Unit works properly and all water connections were dry at the time of service. Advise customer to wait 24 hours for the unit to start making ice.
Near Austin, TX 78739
Leonardo
Job Details: 04/02/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to test unit for unit leaking gas. Found left front and left rear burner leaking gas due to valves not closing all the way and leaking from tubing as well. Will need to order left front tubing W10566305 and left rear tubing W10566306. Rescheduled for Friday ; ordrng 1 W10566305 (TUBING LF) and 1 W10566306 (TUBING LR)
Near Johnson City, TX 78636
Robert
Job Details: 04/02/2019
COOKTOP JENN-AIR JGC9536ADB Arrived on job to replace electrode and switch. Upon inspection found rusted screws and other parts that need to be ordered but are no longer manufactured. Customer declined any additional repairs needed.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/02/2019
RANGE WHIRLPOOL MER8700DS Arrived on site. Checked for tripping breaker issues. When turning on elements or oven breaker trips. Check amperage at terminal and staying around 15 amps with a 50 amp breaker. Instructed customer there is something going on with electrical causing it to trip.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/02/2019
RANGE WHIRLPOOL MER8700DS Arrived on site. Checked for tripping breaker issues. When turning on elements or oven breaker trips. Check amperage at terminal and staying around 15 amps with a 50 amp breaker. Instructed customer there is something going on with electrical causing it to trip.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/02/2019
RANGE WHIRLPOOL MER8700DS Arrived on site. Checked for tripping breaker issues. When turning on elements or oven breaker trips. Check amperage at terminal and staying around 15 amps with a 50 amp breaker. Instructed customer there is something going on with electrical causing it to trip.
Near Austin, TX 78717
Lou
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW8500DC5 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control, UI console, and inlet valve and tested the unit. Unit operated as designed, no error codes showing. No water leaks observed during service, job completed."
Near Austin, TX 78757
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived back on site and found ice maker double filling spoke Cust would prefer early pm apt if possible ; ordrng 1 WPW10764668 (icemaker)
Near Round Rock, TX 78664
Wesley
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Arrived onnsite and found no heat complaint and also F3e3 error and f3e1 found yellow owi sensor harness not connected. Connected harness and corrected harness position out from under sump. Unit is now operating as designed after calibrating. No leaks.
Near Austin, TX 78704
Wesley
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and found right side freezer bracket teeth worn in rear causing easy misalignment. Ordering right side bracket to repair. ; ordrng 1 WPW10284693 (bracket)
Near Austin, TX 78745
Scott
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dispenser door not opening . Found spring bent . Replaced dispenser . Ran diagnostics cycle all checked normal with unit . No water leaks detected at time of service . Job complete .
Near Austin, TX 78731
Luis
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no ice. Ran diagnostics icemaker passed all diagnostics test. Checked temp reading,temp inside freezer 28° checked fresh food section found fresh food evaporator incased in ice. Called tech support for ongoing issue in fresh food. Per tech support need to added sealer around waterlines entering fresh food and evaporator thermistor needs to be located on copper liner before weld joint. Return date set for wed. 4/3 to allow evaporator to defrost; schdld next appmnt for 4/3 WED !"
Near Georgetown, TX 78628
Cliff
Job Details: 04/02/2019
OVEN KENMORE 790.488031 Arrived on site to replace the turntable motor for microwave oven combo. Remove the unit from wall and replace turntable motor with second techs assistance. Reinstalled unit and tested all functions. Found all is functioning properly at this time.
Near Austin, TX 78735
Luis
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for cooling issue. Found unit not defrosting. Called tech support for ongoing issue. Ran diagnostics unit will defrost during diagnostics per tech support need to replace evaporator fan motor. Defrosted evaporator replaced fan motor File#7724517849
Near Cedar Park, TX 78613
Lou
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to inspect refrigerator ice maker not working. I checked temps in the FC=2 degrees and RC=41 degrees. I tested the IM in diagnostics and it harvested but at the end of harvest the tray did not finish level. When I removed the IM I found that y was loose and would not hold steady at the level position. I removed and replaced the ice maker and tested and it operated as designed. I tested ohms to the ice bin switch and the ice maker switch and both were good. I verified the wiring at the bottom hinge of the FC door ad all were good. When I took the unit out of diagnostics, I could hear the diffuser motor making a loud chatter noise. I am ordering the diffuser and scheduled return service for 04/03/19. No water leaks observed during service.; ordrng 1 W11164593 (DIFFUSER)"
Near Pflugerville, TX 78660
Andy
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator not dispensing water or ice. Inspected and tested unit and found failed water filter housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/02/2019
WASHER WHIRLPOOL LSQ9010LG0 Arrived on site for unit that had a broken inlet water valve. Replaced valve and tested. Operations are normal and all water connections are dry
Near Austin, TX 78747
Luis
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for no ice. Found frozen fill tube. Defrosted fill tube ran icemaker through a cycle water filled icemaker no leaks unit working as as designed.
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on sote for unit not drying, found control only sending 8v to heater, replaced control and tested good, no leaks on site"
Near Horseshoe Bay, TX 78611
Thomas L.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for unit with multiple concerns. Found it the right fresh fruit door gasket was not sealing properly. Replaced right upper door gasket. Other concerns were normal operation. All water connections were dried.
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite. Customer no longer needs services. Found left door open. No further work performed.
Near Leander, TX 78641
Lou
Job Details: 04/02/2019
WASHER MAYTAG MVWB765FC3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the water inlet valve, gearcase and clutch and calibrated the unit. Placed in diagnostics and tested and then manually tested high speed spin and the unit operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Replaced gear case, stater, rotor and clutch. Calibrated and ran cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Replaced gear case, stater, rotor and clutch. Calibrated and ran cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Replaced gear case, stater, rotor and clutch. Calibrated and ran cycle, all functions tested OK. No leaks present. Job complete"
Near Buda, TX 78610
Kevin
Job Details: 04/02/2019
WASHER MAYTAG MVWB835DC3 "F3e2 water temp fault , f6e3, communication error, f0e3 overload, f6e2 communication error. Replaced control board and control panel and ran test 51 and 52 and both completed properly. No water leaks detected at time of service, job complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 #7724511710 arrived on site and replaced control and UI with no change. Called techline twice and to David and Kevin second call yielded that the door switch on left side was not being fully closed and prevented operation. Ordering door due to mismolding and switch due to structural failure. Temporarily closed left switch for water and ice. Office to reschedule.; ordrng 1 W10847849 (ROCKER SWITCH) and 1 W11104477 (dor-fip)
Near Burnet, TX 78611
Thomas L.
Job Details: 04/02/2019
DRYER WHIRLPOOL WED4616FW0 Arrived on site for no heat condition. Found that the unit was not heating due to an open element and fuses. Replaced and tested. Unit now heats properly. Reminded customer to have house venting checked. Dryer airflow is correct.
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
MICROWAVE KITCHENAID KBHS109SSS06 Arrived on site. Checked for no heat issues. Found correct voltage going to unit. Called tech-support and they are recommending to swap out inverter and magnetron at the same time. Will need to re-order inverter and bring back magnetron to repair unit. Office to reschedule; ordrng 1 W10217711 (inverter)
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
MICROWAVE KITCHENAID KBHS109SSS06 Arrived on site. Checked for no heat issues. Found correct voltage going to unit. Called tech-support and they are recommending to swap out inverter and magnetron at the same time. Will need to re-order inverter and bring back magnetron to repair unit. Office to reschedule; ordrng 1 W10217711 (inverter)
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
MICROWAVE KITCHENAID KBHS109SSS06 Arrived on site. Checked for no heat issues. Found correct voltage going to unit. Called tech-support and they are recommending to swap out inverter and magnetron at the same time. Will need to re-order inverter and bring back magnetron to repair unit. Office to reschedule; ordrng 1 W10217711 (inverter)
Near Leander, TX 78641
James
Job Details: 04/02/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and installed new gearcase and control. Ran auto diagnostics and calibration. Unit tests good. Job complete
Near Austin, TX 78705
Wesley
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived onsite and found kink in connector hose and corrected. Now unit is leak free.
Near Austin, TX 78746
Scott
Job Details: 04/02/2019
DRYER MAYTAG MED5500FW1 "Arrived on site , replaced valve . All water connections dry . Tested unit ,unit will steam and then shut off with no leaks . Job complete ."
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2019
OVEN WHIRLPOOL WFG530S0ES1 "arrived on site to inspect range oven temps. Upon further inspection, I tested the oven on Bake at 350 degrees using my multimeter and placing my thermal lead in the middle of the center rack. While my multimeter was reading 180 degrees, the control display was still showing 100 degrees. I tested the sensor and found it open. Removed and replaced the sensor and tested and the display still showed 100. I removed and replaced the control and tested again and began to register the temps. At preheat, the temps were 490 degrees. My next three readings were 307, 410, 331 for an average of 349 degrees. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78745
Luis
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no ice. Diagnosed frozen fill tube,defrosted fill tube. Ran diagnostics on icemaker harvest tested passed ran fill test passed. Unit working as designed."
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
DRYER KENMORE 110.868701 Arrived onsite for customer complaint of dryer just humming and not starting. Spun drum and found motor seized. Advised customer that unit will need new motor. Customer advised repair and will purchase new unit due to age. Unit disconnected to power at this time.
Near Leander, TX 78641
James
Job Details: 04/02/2019
WASHER GE GTWN5650F1WS Arrived on site and tested operation. Customer had unit disconnected from wall and pulled away. Tested valve and found valve is not leaking and supply lines sealed properly. Tested outlet and found to have proper polarity. I found the board visibly shorted and may have been due to the leak. I was unable to duplicate unit leaking but I recommend installing a new valve and control to repair. Water is off to unit and unplugged as well; ordrng 1 WH12X10613 (board asm mounted)
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Found air damper not operating properly causing colder than normal temperatures. Replaced damper assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Wesley
Job Details: 04/02/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and found unit f3e0 error indicating failed sensor. Found test with extra sensor did not correct. Ordering correct sensor and returning with control. ; ordrng 1 W10833885 (sensor)
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for unit not draining water causing unit to leak from door, removed unit and found drain hose pinched from lots of slack, was able to correct and hide slack under sink for no obstructing, and tested good with no leaks on site"
Near Leander, TX 78641
James
Job Details: 04/02/2019
RANGE JENN-AIR JDRP548WP02 Arrived on site and installed new harness. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
Lou
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found the temps in the RC=62 degrees and FC=16 degrees. When I tested the FC & RC fans, the RC fan did not come on and there was no airflow in the RC section. I removed the RC Evap cover and found the thermistor in the wrong position and no frost pattern on the evaporator. I replaced the Evap cover and positioned the thermistor on the straight section of suction line, just above the connection with evaporator and used a zip tie and foil tape to secure it. Also pushed the suction line and cap tube back into the projection of the back wall so it did not come into contact with the Evap cover. I put the unit back together and placed in diagnostics. I tested both the RC and FC fans and the ice maker and all operated as designed. Once I took the unit out of diagnostics, i could hear the compressor kick on and the condenser fan and FC fan came on and the unit began to cool. I advi
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2019
DISHWASHER KITCHENAID KDFE104DSS4 "Arrived back on site for unit spray arm replacement, replaced ar,s and tested good, no leaks on site"
Near Austin, TX 78738
Leonardo
Job Details: 04/02/2019
RANGE WHIRLPOOL WFE530C0ES0 Arrived on site to test unit for unit not getting hot enough. Test unit and found units average temp at 356 when set at 350. Unit with in range no problem found at this time. Showed customer how to do a calibration.
Near Austin, TX 78738
Leonardo
Job Details: 04/02/2019
OVEN WHIRLPOOL WFE530C0ES0 Arrived on site to test unit for unit not cooking correctly. Test uni by putting oven in test mode and board reading oven at 110 degrees at room temp. Unit needs new board and new sensor. Spoke with manager and she will see if they can just replace it.
Near Austin, TX 78717
Lou
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WOC54EC0AS05 "arrived on site to inspect oven/microwave combo error code. Upon further inspection, the customer advised that when using the microwave, the door doesn’t always close securely to allow the unit to operate. I found that the inner door plastic is warped and will require replacement. I advised the customer of my findings and am ordering the inner ad out door assemblies, along with a CNOTE-LSO. I scheduled return service for 04/04/19.; ordrng 1 W10577914 (glass-door) and 1 W10687342 (door/mw)"
Near Austin, TX 78753
Wesley
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site and instructed customer on use and care and assured them of prior repair. Unit is functioning as designed.
Near Pflugerville, TX 78660
Andy
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for microwave with melted support. On arrival customer also informed me that he has burn marks on inside of unit and that light underneath does not turn off. Removed and replaced failed support and ring. Will need to order control for light not turning off and touch up paint for burn marks. Harness is an expart, Office to schedule.; ordrng 1 8206232A (BULB ) and 1 8212473 (PAINT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10134625 (PAINT ) and 1 W10543253 (HARNESS ) and 1 W10890785 (PANEL ) and 1 W10899090 (HARNESS ) and 1 WP4396174 (PAINT ) and 1 WPW10210878 (LAMP HOUSING )"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for washer displaying error codes indicating that the pressure switch is not sensing properly. However as soon as I touch the main control the failure code appeared. The control board has an internal issue with water filling. Removed and replaced the control. The unit has been operating properly for multiple days now. All water connections were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 04/02/2019
COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site and tested operation. I found the reader left burner knob has broken and not allowing burner to be turned on or off. Inspected all knobs and found cracks in them as well. Installed new knobs and tested. Unit working properly. Job complete
Near Austin, TX 78730
Paul
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived onsite for the refrigerator with a no ice condition. I ran test 44 and the icemaker went thru the harvest properly. I ran test 45 and could not hear the valve energize. I disconnected the tubing at the bottom of the door and ran test 45 again and found the icemaker fill valve working as designed. The freezer temp was at 0 degrees. The water line in the door is frozen causing the icemaker not to fill. The insulation in the door is broken down and the door will need to be replaced. I explained to the customer doors take 6-8 weeks. Ordering c-notes & LW10726007 DOR-FIP.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION.) and 1 LW10726007 (DOR-FIP)
Near Austin, TX 78747
Scott
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for door keeps locking . Ran diagnostics code . Got lock error code .replaced latch/ lock .ran diagnostics test . All checked normal. No water Leaks detected at time of service Job complete .
Near Austin, TX 78748
Luis
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Removed evaporator cover found ice ball on inlet to evaporator in fresh food compartment. Diagnosed leak at evaporator, removed evaporator assembly installed new evaporator and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; used 1 WPW10143759 (DRIER UV) from stock"
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
WASHER MAYTAG MVWB750W00 arrived on site to diagnose a washing machine that will not cycle. Tested unit and found all is working properly at this time. No leaks were found after services were performed.
Near Killeen, TX 76542
Arthur B.
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for customer complaint of top load washer getting error code “LF” error. Confirmed issue. Found hot water solenoid not opening. Removed and replaced water inlet valve housing. Reassembled and tested. Both valves open and close as intended. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 04/02/2019
ICE MACHINE WHIRLPOOL KUIC15PHZS0 Arrived onsite for the ice machine making to much ice. I found a failed bin thermistor only registering 3.334 ohms at 32 degrees. I replaced the bin thermistor and tested the machine. The unit is working as designed. Call complete.
Near Austin, TX 78738
Paul
Job Details: 04/02/2019
DISHWASHER KITCHENAID KDTM404ESS1 Arrived onsite for the dishwasher that’s leaking water from underneath. I found the diverter leaking on the sump and motor assembly. I replaced the sump and motor. I tested the unit and it is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Austin, TX 78739
Leonardo
Job Details: 04/02/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit still over heating. Test unit and found unit going over 45 degrees from set temp. Replaced sensor test unit and unit test good. Advised customer to check unit with food job complete.
Near Austin, TX 78733
Scott
Job Details: 04/02/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived on site replaced thermistor . Checked dryer all fuctioning as designed . Job complete .
Near Austin, TX 78745
Scott
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site found control is defective . Ordering control .also recomend to have plumber look at cold water supply . No water leaks detected at time of service . Please call to set return visit . Tech line closed at time of visit .; ordrng 1 W11170319 (CONTROL)
Near Austin, TX 78704
Luis
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived on site for loud noise found damper making loud noise diagnosed unit will need damper assembly. Unit out of warranty called partner team AUTHO KJM6DJMAPL1Installed new damper powered unit on unit working as designed. ; ordrng 1 CNOTE (AUTHO KJM6DJMAPL1)
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2019
DRYER FRIGIDAIRE FFLE3900UW "Arrived on site and found after dryer runs for a few minutes and then shuts off, dryer has an air flow error code. Spoke with Frigidaire tech line to report an issue 82498795. Exhaust exit on apartment building is 20 feet off the ground and not accessible. Apartment maintenance cannot confirm that vent is clear, but will need before parts are replaced if issue persists"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to inspect refrigerator water dispenser not operating. Upon further inspection, I found that the water dispenser was working ad dispensing properly. The customer provided a video of the dispenser not working. From a previous experience of the same issue with the same model numbered unit, I removed and replaced the water line with an apex line and a pressure regulator. I tested the water dispenser and it operated as designed. Also, I found that the dispenser shield is broken and will need to be replaced. I am ordering the shield and scheduled return service for 04/05/19. No water leaks observed during service.; ordrng 1 W11227946 (SHIELD)"
Near Driftwood, TX 78619
Robert
Job Details: 04/02/2019
RANGE JENN-AIR JDRP548WP03 "Arrived on job for complaints of left burners not working. Upon inspection found blockage in oriface. Adjusted gas flow,ran test and all functions working properly."
Near Austin, TX 78728
Cliff
Job Details: 04/02/2019
WASHER WHIRLPOOL MVWB865GW0 Arrived on site to diagnose a washer that is not responding to controls. Tested unit and found consul shorted out. Replaced consul and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Cliff
Job Details: 04/02/2019
WASHER KENMORE 110.2985299 Arrived on site to diagnose A washer that will not spin. Tested unit found failed lid switch assembly. Replaced lid switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Taylor, TX 76574
Andy
Job Details: 04/02/2019
DRYER GE GTD45EASJWS "Arrived on site for dryer not heating. Tested and inspected unit and found failed thermostat and temperature selector. Removed and replaced thermostat. Could not locate part number for temperature selector. Talked to SR ordering parts research, office to schedule return trip.; ordrng 1 SEENOTE (PART RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Pflugerville, TX 78660
Andy
Job Details: 04/02/2019
WASHER AMANA NTW4516FW2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found unit not cycling properly. Called tech line and spoke with Rick (SR # 7724513606) Made aware of issues and found unit not getting proper voltage. Tested unit on different outlet and all operations are normal. Spoke with customer on voltage issues as well as use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78744
Scott
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for water in tub .ran diagnostics and found drain pump had failed .replaced drain pump .ran diagnostics . All checked normal unit is now draining properly . Nonwater leaks detected at time of service . Job complete .
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2019
OVEN WHIRLPOOL WOD77EC0HS01 "arrived on site to inspect oven error codes. Upon further inspection, I placed the unit in diagnostics and checked the error history and found error codes F6E0, F6E4 & F8E0. I cleared the codes and tested operations. The unit began to operate, but after approximately 30 seconds, the unit stopped and showed error code F8E0. I advised the customer that due to the F6E4 and F6E0 error codes, I will order a UI console ad replace it along with the main control ad possibly the blower fan. I advised that the office will need to schedule return service. ; ordrng 1 W11351648 (CONSOLE)"
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
OVEN JENN-AIR JJW9527DDS Arrived on site to diagnose an oven that is not heating. Tested unit and found control board unresponsive and stating feature not available. Hard reset unit at breaker and tested unit. Found all is functioning properly at this time. No charges to homeowner today as heating functions were not checked on previous visit.
Near Leander, TX 78641
James
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and found 2 of the replaced doors have began to show rust colored spots. Called tech line and spoke to Jk #7724514051. Recommended ordering and using W10282479 cleaner to clean the stainless to clear the discoloring under service pointer W10657156. Installed new door, chute and mullion and found to be good. I will need to return with the cleaner to clean discolored doors; ordrng 1 CNOTE (AUTHO) and 1 W10282479 (cleaner)"
Near Georgetown, TX 78633
Steve C.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS0 Five on site for the units will not dispense ice. Test of the units and found the auger motor will turn. Also found the left door insulation caved in and his warped. Also found rust buildup at the bottom of the left door drain hole. Also found the icebox fan is weak. The unit will need a new left door black stainless W10815694 and a new ice box fan W10846539 . Customer is going to call KitchenAid to get a concession for parts and labor. Collected the service fee only and the customer will contact the office to reschedule.
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2019
WASHER WHIRLPOOL MVWB765FW2 "Arrived on site unit not completely starting a cycle, ran unit and found vales closing forcefully. Ran diag and found f3 e2 error for valves, replaced valves and tested good, no leaks on site"
Near Spicewood, TX 78669
Paul
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 Arrived onsite for the refrigerator leaking water into the ice tray. I found the icemaker mold leaking. I replaced the icemaker and tested it. The unit is working as designed. Call complete.
Near Austin, TX 78732
Paul
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived onsite for the refrigerator frosting up in the rear of the RC. I found the coils iced up in the drain pan and up the left side. I found a sheet of ice in the bottom of the RC. I removed the ice and defrosted the coil. I pulled the unit out and removed the drain line. I found a red grape in the drain tube restricting the tube and causing the water to back up in defrost and freeze. I removed the red grape. The unit is working as designed. The customer refuses to pay the labor because she said she couldn’t have gotten a grape in the tube. There were no water leaks present at the time of service. Call complete.
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2019
RANGE JENN-AIR JGRP430WP02 "Arrived on site and found latch home position keeps door locked, replaced latch and door will now open and close properly. Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for clumping ice and rust colored water dripping from bottom of dispenser door. Spoke with techline 7724518458 and the recommended replacing ice chute plate, will also order bin and motor to ensure repair on the next visit. No water leaks detected at time of service, job complete ; ordrng 1 W10215646 (motor,dispenser) and 1 W10347093 (ice-contnr) and 1 W10347114 (shaft) and 1 W10710619 (plate)"
Near Round Rock, TX 78681
Andy
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW8540BW1 Arrived on site washer leaking water. Tested and inspected unit and found Recirculating pump not fully attached and water leaking between tub and tub ring. Removed and reseated tub ring and tighten pump in place. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Steve C.
Job Details: 04/02/2019
OVEN GE ZDP48L6RH5SS Live on site for the unit fan is extremely loud. Tested the units and found the blower fan is rattling. The unit will need a new blower fan. Office will need to contact GE for the blower fan. Office will need to reschedule the customer. ; ordrng 1 WB27X10812 (blower motor)
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/02/2019
WASHER GE GFW450SSM1WW Arrived on site for Noisey operation. Found noise was coming from two places. The left front shock was not properly secured so I secured the left front shock. The rest of the noise is coming from the pedestal. Customer to report noisy pedestal. Operations were all normal and water connections were all dry
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Arrived onsite to install LH RC door from prior tech’s diagnosis. Upon arrival, found no cool issue on both RC/RF sections. Found compressor not coming on. Called Whirlpool Techline Andrew SR#7724517438 and advise to run test 38-100 to turn compressor on. Compressor not coming on. Advised to replaced compressor and Orion Board. Advised customer of what needs to be done. R/S for 4/10. All water connections were dry at time of service.; ordrng 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (PROC"
Near Wimberley, TX 78676
Robert
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on job for complaints of not washing. Found water not going through spray arm,confirmed 120 volts to motor. Replaced pump and motor,ran test cycle and all functions working properly."
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on site for unit ice maker getting stuck in off position. Tested and found arm sticking, replaced ice maker and. Tested good no leaks on site"