Service History 692

Near Austin, TX 78737
Luis
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no ice and ice build up in freezer. Called tech support due to ongoing issues,gave history of all parts replaced
Near Buda, TX 78610
Kevin
Job Details: 03/16/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and found it is in a commercial environment. Found that dispenser drawer is cracked/broken. Washer is not approved for commercial use, customer will order the replacement parts and contact the office when they arrive. We are only changing out the ordered parts, there will be no warranty on the parts or the labor provided by Appliance Express.
Near Austin, TX 78750
David Z
Job Details: 03/16/2020
DRYER MAYTAG MED5500FW0 "Arrived on site to diagnose dryer that was not starting. Performed diagnostic and found good voltage at control, and unit does power on. Checked thermal fuse and found thermal fuse open. Replaced thermal fuse and retested. Unit now powers on and is working as designed. Strongly advised customer to have vents cleaned, as that is the usual cause of thermal fuses going bad.Call complete."
Near Austin, TX 78747
Luis
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for no cool in fresh food and not able to open fresh food door. Found no air flow to fresh food,removed evaporator cover,good voltage to fan motor diagnosed faulty fan motor. Replaced fan motor powered unit on fan working correctly. Found door handle warped and stripped set screws preventing proper operation of door ordering a new handle ; ordrng 1 W11172792 (HANDLE)"
Near Belton, TX 76513
Jonathan M
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both wire harness and deli drawer control and tested unit. Unit is working as designed. Unit is dispensing water lighting in all cabinets, and the door ajar light is off. Call complete."
Near Austin, TX 78745
Kevin
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and didn’t find any saved error codes, found the rotor is loose and making noise, after resetting it is operating normally no water leaks from connections at time of service, job complete"
Near Killeen, TX 76542
Al
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to inspect crisper drawers. Right side seemed to be warped, not allowing drawers to close properly.Ordering left and right side plates to complete repair; ordrng 1 W11225684 (SIDE PLATE RIGHT) and 1 WPW10498906 (SIDE PLATE LEFT)"
Near Belton, TX 76513
Jonathan M
Job Details: 03/16/2020
COOKTOP JENN-AIR JED3430WB01 "Arrived on site for cooktop that would not like the back right burner. Inspected unit and work area. Removed cooktop from counter and disassembled. Tested continuity on the element and found it within range. Replaced the burner control switch and tested unit. Unit is working as designed. Call complete."
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator filter door access cover not staying closed. Inspected unit and work area. Found latch missing. Removed top and found latch laying on top cover and broken. Will need to replace latch, returning with cover to have on hand if needed. ; and 1 W10754145 (COVER) and 1 WP2223877 (LATCH)"
Near Austin, TX 78722
Jacob
Job Details: 03/16/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite to replace cooktop. Replaced cook top. Tested unit. Unit test good. No leaks at this time. Job complete
Near Waco, TX 76708
Jonathan M
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Arrived on site for refrigerator that was not making ice. Inspected unit. Found ice maker not cycling when trying to jump the unit. Replaced icemaker and tested unit unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher rack falling. Upon further inspection, I found the upper rack wheels broken on the left adjuster. I removed and replaced both adjusters ad tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near West Lake Hills, TX 78746
Robert
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of washer leaking. Removed top and found tub damaged. Causing leak. Will need two man and two hours; ordrng 1 W11287251 (TUB)
Near Horseshoe Bay, TX 78657
James
Job Details: 03/16/2020
ICE MACHINE KITCHENAID KUIS18PNZB1 Arrived on site and tested operation. Found very little water flow to reservoir. Verified water pressure to unit and found to be good. Installed new valve and tested operation. Unit tests good. Job complete
Near Austin, TX 78703
Richard
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator ice maker not dispensing ice. During testing found that the customer uses crushed ice a lot and the residue from the crushed ice build up in the dispenser chute. Causing a clog. Removed clog and advise customer if using crushed ice to be sure to clean the chute once a week to prevent ice build up. Refrigerator and ice maker tested good. Complete
Near Leander, TX 78641
Lou
Job Details: 03/16/2020
REFRIGERATOR LG LTC20380SW/01 "arrived on site to install previously diagnosed and ordered part. Due to the valve assembly failing, I removed and replaced the valve/fill tube assembly and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Luling, TX 78648
Jacob
Job Details: 03/16/2020
DRYER MAYTAG MEDB725BW0 Arrived onsite for unit banging around. No issues at the time. Job complete
Near Killeen, TX 76542
Al
Job Details: 03/16/2020
DRYER WHIRLPOOL WED86HEBW0 "Arrived to inspect dryer not powering on.Disassembled and found one plug at the thermal fuse was not connected properly.Fixed the issue, reassembled and unit tested as designed.Job complete"
Near Austin, TX 78717
Paul
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the defective silverware rack. I ran the diagnostics cycle and found the control had locked out the heater again and there was an F7E1 error displaying. I replaced the control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Red Rock, TX 78662
Jacob
Job Details: 03/16/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite to replace freezer door ordered by previous tech. Replaced freezer door and seal. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78759
David Z
Job Details: 03/16/2020
RANGE KITCHENAID KSIB900ESS2 "Arrived on site to diagnose socket that keeps blowing light bulbs. Found socket open and surging, every time a bulb is in it instantly shorts. Replaced socket with updated model and retested. Light now operates as designed. Call complete."
Near Luling, TX 78648
Jacob
Job Details: 03/16/2020
DRYER MAYTAG MEDB725BW0 Arrived onsite for unit not heating. Tested unit. No issues at this time. Job complete
Near Manchaca, TX 78652
Robert
Job Details: 03/16/2020
OVEN KITCHENAID KDRS505XSS03 Arrived on job for glass broken. Confirmed glass broken. ; ordrng 1 WP9757706 (glass-door)
Near Cedar Park, TX 78613
Paul
Job Details: 03/16/2020
DRYER SAMSUNG DV520AEP/XAA Arrived onsite for a dryer making a loud squealing noise. I found the idler pulley making the noise. The idler would need to be replaced I replaced the idler pulley. I found the rollers and belt in good shape. I tested the unit and it sounds normal and is working as designed. Call complete.
Near Austin, TX 78729
Tyler B.
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE510S0HS1 "Arrived to inspect unit with not light, found failed housing, replaced socket and test good"
Near Killeen, TX 76542
Al
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to inspect dishwasher leaking.Confirmed the complaint and removed the pump and motor due to leaks.Reassembled, tested and unit tested as designed without leaking.All water lines were dry at the end of service.Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF518SAHB0 Arrived on site to replace vent and gasket. Installed part test unit for leaks no leaks present at this time job complete.
Near Austin, TX 78745
Leonardo
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF518SAHB0 Arrived on site to replace wire harness. Replace harness test unit and unit test good no leaks present at this time.
Near San Marcos, TX 78666
Noah D
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to inspect washer for stuck agitator, upon inspection found a laundry bag tied up inside, pulled laundry bag and checked agitators, no problems found. Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF518SAHB Arrived on site to replace harness replaced harness no error codes found no leaks found job complete.
Near Killeen, TX 76542
Al
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MFI2569YEB0 Arrived to inspect water dripping from freezer cabinet.Confirmed the complaint and found a sheet of ice on the cabinet floor due to a clogged drain.Used my steamer to defrost the drain.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78759
David Z
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose range that oven was not working on. Tested both elements and are showing good. Found 240V at unit. Found control is not sending voltage to bake element. Need to replace control. Ordering correct part # W11122560 control. Return visit ; ordrng 1 W11122560 (cntrl-elec)
Near Austin, TX 78750
David Z
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to install previously diagnosed drain pump to resolve a no drain issue. Installed new drain pump and retested. Unit is now draining as designed with no further issues.No water leaks found at time of service. Call complete.
Near Austin, TX 78732
Luis
Job Details: 03/16/2020
REFRIGERATOR LG LMX28987ST "Arrived on site for water leaking. Tested dispenser,found water leaking from water line valve to filter. Replaced water line tested water dispenser u it working as designed with no leaks.
Near Georgetown, TX 78628
Cliff
Job Details: 03/16/2020
WASHER KENMORE 796.4158341 Arrived on site to diagnose a washing machine that is not draining. Tested unit and found drain pump clogged. Removed all debris from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78733
Robert
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE104EBL1 Arrived on job for complaints of not cleaning. Found the wash motor not working. Replaced sump and motor. No leaks detected at time of service
Near New Braunfels, TX 78130
Noah D
Job Details: 03/16/2020
OVEN WHIRLPOOL WOD51EC0HB01 "Arrived on site to install appliance manager, installed cpu and retested got f9E0 and F1E1 still, called Techline and ran through voltage breakdowns and found the outlet had been wired wrong, instructed customer to get electrician out to replace outlet and retest, job complete sr# 7727376064"
Near Canyon Lake, TX 78132
Noah D
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site to nonspecific dishwasher for not starting, upon inspection found the dishwasher was draining automatically upon starting, found control was not working correctly causing issues, replaced control and retested. No problems found. Complete"
Near Austin, TX 78727
Tyler B.
Job Details: 03/16/2020
DRYER WHIRLPOOL NED4655EW1 "Arrived to install previously ordered parts, replaced black wire and block and tested good"
Near Temple, TX 76502
Jonathan M
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator that was freezing items in the refrigerator as well as frosting up in the freezer. Inspected unit and work area. Customer advised that the issue had ceased but was concerned for the unit. I found several items pushed against the back of the fridge and advised her of her airflow issue. I explained how the unit cools and explained she needed to leave room for air to vent throughout the unit. She explained she had bottles of water pushed against the back for the refrigerator last week and they froze so it made sense. I inspected her freezer gasket and found a small leak at the bottom. I silicones the edges around the frame and used a heat gun to re-seal the gasket and told her to leave the freezer door alone for 3-4 hours the gasket reseals. Call complete.
Near Austin, TX 78703
Richard
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator door not closing. Found that the Mullen was stuck. Re adjusted Mullen and door is closing fine. Complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/16/2020
REFRIGERATOR GE GSL25JGDBLS "Arrived on site for refrigerator not dispensing water or making ice. Customer Informed me that unit was connected to the reverse osmosis. Inspected unit and found ice cubes hollow. Found fill tube frozen and possible water splatter hitting fan. Tested water pressure and found low pressure Removed water filter and added bypass cap. Thawed ice from fill tube and away from fan. Found auger motor locked up due to ice. Removed motor and thawed ice away from motor. Turned motor manually. Installed motor and tested. Found working. Attempted several times to force ice maker and no response from ice maker. Tested voltage to ice maker and getting voltage. Found water pressure better with bypass. Since ice maker has been making ice , does not need to replaced at this time.
Near Leander, TX 78628
Lou
Job Details: 03/16/2020
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven not preheating. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. Following the tech sheet, removed and replaced the main control (ACU) and checked ohms to the TOD and both elements and all three were good. Tested the unit on Bake at 350 degrees and the unit preheated as designed. Job completed."
Near Georgetown, TX 78626
Cliff
Job Details: 03/16/2020
DISHWASHER GE GDF570SSF6SS Arrived on site to diagnose a dishwasher that is not cleaning properly. Reset parts and components back to original position after homeowner serviced the unit. Removed clog from upper spray arm caused by calcium deposits. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
Tyler B.
Job Details: 03/16/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect unit with heating issues. Found sensor failure. Replaced and tested good
Near Cedar Park, TX 78613
Paul
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite for a dishwasher not cleaning well. I checked stored error codes and found an F7E1. I found the rinse aid dispenser leaking rinse aid causing an extreme amount of sudsing causing the control to lock the heating out. I changed the dispenser out and ran the diagnostics cycle to clear the no heat code. The unit completed the cycle, heated properly, and worked as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78745
Kevin
Job Details: 03/16/2020
FREEZER KITCHENAID KRFC300EBS00 "Arrived on site and replaced damper control diagnosed by previous technician. No water leaks from connections at time of service, job complete"
Near Austin, TX 78749
Luis
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for broken wires at door hinge. Replaced freezer door checked door seal good,ran diagnostics icemaker passed ran fill test passed.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 03/16/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect unit with no power, found console to be dead. Removed and replaced and tested properly"
Near , TX 78641
Paul
Job Details: 03/16/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for an oven that the time is changing on and the display fading. I found the control panel failing. I replaced the control panel and tried to reconnect the unit to WiFi. The oven said it was connected thru the control panel and it said it was loaded into the app but it wasn’t showing up in the app. I called the connect team and spoke with Chad. We were able to get the unit connected and it is working as designed. Call complete.
Near Georgetown, TX 78626
Cliff
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF750SAYM3 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found failed pump and motor assembly and shorted control. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78717
Paul
Job Details: 03/16/2020
WASHER WHIRLPOOL MVWX655DW2 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the control. I manually unlocked the lid lock. I calibrated the control and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. Call complete.
Near Meadowlakes, TX 78654
James
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and tested operation. Found no response from ui. Tested voltage and found to be good. Found loose connections in junction box. Removed soldered ends of harness to expose clean copper. Secured connection and tested operation. Found no function from control or ui. Disconnected ui and drain pump did not come on. Installed new control and found drain pump now running but no power to ui. Installed new ui and found unit now working properly. Ran diagnostics to test all functions. Unit tests good. Job complete
Near Austin, TX 78738
Kevin
Job Details: 03/16/2020
REFRIGERATOR LG LMXS30796S/00 "Arrived on site and replaced power board diagnosed on previous visit, this had no positive effect on how sensitive right hand side door is to noise. Spoke with LG tech line and they recommended removing gasket and finding microphone responsible for turning light on when the door is knocked on, they recommended adding a single layer of electrical tape to the face of the microphone. After this was done noise Sensitivity has been reduced enough that only knocking on the glass appears to turn on the light. Job complete"
Near Holland, TX 76534
Cliff
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE371LVS1 Arrived on site to diagnose a range with a burner that is not regulating temperature. Found right front Internet switch failed. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Lampasas, TX 76550
Al
Job Details: 03/16/2020
RANGE GE JB480DM1WW Arrived to install previously ordered parts.Removed and replaced the oven thermostat and control.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78750
David Z
Job Details: 03/13/2020
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site to install previously diagnosed parts to resolve ice machine with no power. Installed new wiring harness and retested. All is working as designed at this time, no water leaks present. Call complete."
Near Austin, TX 78704
Luis
Job Details: 03/13/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for too much ice. Diagnosed a defective icemaker,shut off arm not triggering motor. Installed a new icemaker assembly"
Near Austin, TX 78753
Andy
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to install previously diagnosed drain tube. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
James
Job Details: 03/13/2020
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site and found console locked up and not accepting input. Bypassed with diagnostics but screen would not accept input. Installed new console and tested operation. Unit tests good. Job complete
Near Paige, TX 78659
Cliff
Job Details: 03/13/2020
DRYER WHIRLPOOL MEDX655DW1 Arrived on site to diagnose a dryer with a timer that is not advancing. Found failed timer motor. Replace timer and tested unit. Found all is functioning properly at this time.
Near Waco, TX 76710
Jonathan M
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator with a broken ice container. Inspected unit and work area. Found ice container broken at the bottom causing ice to fall out from the container. Replaced container and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78731
David Z
Job Details: 03/13/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to diagnose a dishwasher that was leaking from underneath. Performed diagnostic and found F9E1 code for diverter error, and visibly saw water dripping from the diverter. Replaced sump assembly. Unit is no longer leaking and working as designed. No leaks found at time of service. Call complete."
Near Austin, TX 78753
Jacob
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite to replace the part ordered. Replaced lock. The new lock was already faulty. And did not work. Ordering 2 replacements. Office to reschedule. ; ordrng 2 W11307244 (latch)s
Near Round Rock, TX 78665
Al
Job Details: 03/13/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived to inspect microwave not heating.Confirmed the complaint and removed and replaced the magnetron, capacitor and diode.Reassembled and unit tested as designed with minute water cup test.Job complete"
Near Pflugerville, TX 78660
Andy
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not drying properly. Checked for error codes and found none. Ran automatic test cycle and all operations are normal. Called tech line and spoke with JK (SR# 7727367750) made aware of stated issues and what was found. Was instructed that unit is operating as designed. Was Instructed to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.
Near Killeen, TX 76549
Al
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect refrigerator ice maker not dispensing ice.Confirmed the complaint and found the Impeller stripped.Unit will need spacer washer and all other parts will use on return service call.; ordrng 1 W11378860 (SPACER WASHER)
Near Austin, TX 78717
Paul
Job Details: 03/13/2020
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for a cooktop with a gas leak. I found the outside burner valves weeping gas to the orifices. The manifold needs to be replaced. I replaced the manifold and tested the unit. The unit is working as designed and there were no gas leaks present at the time of service. Call complete.
Near San Marcos, TX 78666
Richard
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher insulation missing. Installed new insulation that was provided by the customer and dishwasher tested fine. Complete
Near Austin, TX 78752
Jacob
Job Details: 03/13/2020
RANGE MAYTAG UXT4230ADS2 Arrived onsite for unit in fan not working. Tested unit. Found that fan switch was burned out. Replaced fan switch. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 03/13/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for display turning on and off. Test unit and found bad console. Replaced console test unit and unit test good job complete.
Near Georgetown, TX 78633
James
Job Details: 03/13/2020
REFRIGERATOR GE GSH25JSXNSS "Arrived on site and tested operation. Found no water at dispenser but ice maker is working. Found proper Olathe to valve. Tested flow at bottom of door connector and found to be good. Water line has frozen in the door and is not a replaceable part. Checked temp,setting and found fresh food set at coldest which has dropped the freezer temp and frozen the water line in the door. Adjusted temps to recommended and instructed customer that the line should thaw over the next couple of days but if it does not the unit will need to be off and freezer door open for an hour or 2 to thaw the line. Job complete"
Near Austin, TX 78738
Kevin
Job Details: 03/13/2020
WASHER WHIRLPOOL WFW95HEXW1 "Arrived on site and inspected washer and found customer is experiencing communication failure between control board and motor control, replace motor control board and washer will now begin a normal cycle and is progressing correctly. No water leaks from connections at time of service.
Near Austin, TX 78735
Kevin
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and replaced power cord diagnosed on previous visit, after replacement refrigerator is operating normally.job complete"
Near Austin, TX 78705
Luis
Job Details: 03/13/2020
REFRIGERATOR LG LMXS30776S Arrived on site for loud noise. Noise due to ice hitting fan motor. Customer is going to contact lg due to ongoing issues
Near Kyle, TX 78640
Leonardo
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Found unit getting water but wash motor not coming on. Replaced sump and motor test unit and unit test good no leaks present job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 03/13/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on job for complaints of parts missing. The glass shelf of second from bottom drawer missing. Gave customer part number as instructed for missing part.
Near San Marcos, TX 78666
Leonardo
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for broken basket. Found basket broken not closing. Replaced basket test unit and unit test good job complete
Near San Marcos, TX 78666
Leonardo
Job Details: 03/13/2020
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site to test unit for igniter continue to spark after ignition. Found igniter harness off knob making unit ignite. Knobs do need to be turned past the ignition cycle to stop clicking. Job complete.
Near Georgetown, TX 78628
James
Job Details: 03/13/2020
DRYER WHIRLPOOL WED75HEFW0 Arrived on site and tested operation. Found no heat from heater. Inspected heater and fuses and found to be good. When tested for incoming voltage I found that the power supply L2 terminal has separated due to loose connection that over heated terminal. Unit will need new power cord and terminal block to repair. ; ordrng 1 279318 (terminal) and 1 WP3397659 (block-term)
Near Lakeway, TX 78734
Brandon
Job Details: 03/13/2020
DISHWASHER IKEA IDT930SAGX0 "Arrived on site for customer complaint of user interface not responding, found faulty UI control, I replaced UI control, unit worked for a split second and then failed again. Ordering main control and UI control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10894669 (panel-cntl) and 1 W11250495 (CONTROL)"
Near Briarcliff, TX 78669
Brandon
Job Details: 03/13/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not working, found faulty thermostat, I replaced thermostat, unit tested good."
Near Leander, TX 78641
Lou
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL JSC24C8EAM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC&RC ad both compartments were 50+ degrees. Checked both evaporators and neither had a frost pattern. The RC evaporator had a large amount of corrosion on the lines. Pulled the unit from the wall and found a large rust spot at the bottom center of the back panel and was leaking water. All water connections dry, job completed."
Near Canyon Lake, TX 78133
Robert
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of not working. Dishwasher working properly could not duplicate. No leaks detected at time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 03/13/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer having long dry times. Performed temperature test with vent on and found temperatures reaching up to 280° and having long temperature drop time. Removed vent and tested unit found temperature reaching 202° and faster temperature drop. Called Whirlpool tech support and spoke with Cathy. Confirmed temperature readings. She stated issue was with air flow though home venting. (Sr# 7727365829). Found abnormal noise coming from ring bearing. Inspected bearing and found left side popped out. Removed bearing and inspected for damages. Found none reinstalled bearing and tested operation. All tested good
Near Cedar Park, TX 78613
Paul
Job Details: 03/13/2020
DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for a dishwasher not drying correctly. The customer stated dishes were dirty also. I checked stored error codes and found an F5E1 error. I ran the diagnostics cycle and the unit completed the cycle and worked as designed with the machine drawing 8.2 amps when the heater energized. I went over detergent/rinse aid types and use with the customer and went over cleaning the filter. Call complete.
Near Austin, TX 78749
Kevin
Job Details: 03/13/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site and found during the spin cycle washer makes a squealing noise for a few seconds. Inspected gear case assembly and did not find any visible issues. Motor is hot to the touch after only running for a minute, will need to bring back motor and belt to correct issue will also bring back all other prescreen parts. No water leaks from connections at time of service.; ordrng 1 W10832724 (drive motor) and 1 W11239857 (BELT)"
Near Pflugerville, TX 78660
Andy
Job Details: 03/13/2020
DRYER WHIRLPOOL WED6620HW1 Arrived on site for dryer not operating. Tested and inspected unit and found failed UI. Removed failed part and replaced with new and tested unit and all operations are normal. Called tech line and spoke with Rick (SR# 7727364459) made aware of issue and what was done was instructed that UI and UI harness is what is needed. Informed that UI that was replaced has UI Harness and was replaced with UI. Was instructed that should be what is needed and to also inform customer on use and care and practice for best performance as well as venting. Did as instructed. No other repairs are needed at this time.
Near Leander, TX 78641
Lou
Job Details: 03/13/2020
DISHWASHER KITCHENAID KDTE204GPS0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and after the dispenser opened in test mode, water began to leak out from the bottom left corner of the unit at the door. I inspected all spray arms and could not find any damage to them. I found that the tub right leg is badly bent causing the door to be off centered. I advised the customer of my findings and am ordering the tub, door gasket, both spray arms, feed tube, upper rack manifold, bottle manifold, both hinges and will return with all prescreened parts. Also ordering a CNOTE-LSO PER CUSTOMER REQUEST AND CNOTE-2HR JOB. Unit continues to leak after lowering the back wheels and I advised the customer that if he uses the unit it will leak. He advised he would put a bowl at the bottom left corner of the door to catch the water. Office to schedule return service.; ordrng 1 CNOTE (LSO PER CUST
Near Round Rock, TX 78664
Al
Job Details: 03/13/2020
WASHER WHIRLPOOL WFW8620HW1 Arrived to inspect washer issues.Ran diagnostics test mode and discovered the latch was defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78753
Luis
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRT106TFDW01 Arrived on site for no cool. Powered unit on compressor trying to power on,installed a new starter same issue. Diagnosed a faulty compressor,ordering a new compressor and mounting kit. Complex opens at 9; ordrng 1 482801 (MOUNTING KIT) and 1 ACCESSVALVE (ACCESS VALVE) and 1 OPENS@9 and 1 WPW10143759 (DRIER UV) and 1 WPW10507886 (COMPRESSOR)"
Near Manchaca, TX 78652
Luis
Job Details: 03/13/2020
REFRIGERATOR MAYTAG MFI2266AEB "Arrived on site for dispensing ice issue. Per customer ice gets clogged in ice chute in door,tested ice dispenser at time of visit working. Lowered the fill cycle on icemaker to create smaller cubes so they don’t get stuck in ice chute."
Near Austin, TX 78728
Tyler B.
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived to inspect unit not dispensing water intermittently, found the housing to be jamming, removed and replaced and tested good"
Near Austin, TX 78750
Tyler B.
Job Details: 03/13/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived to inspect unit not washing, found pump to be failed, replaced and tested properly"
Near San Marcos, TX 78666
Richard
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer agitator broken. Replaced agitator and washer tested good. Complete
Near Round Rock, TX 78665
Al
Job Details: 03/13/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived to inspect microwave rattling issues.Confirmed the complaint from a video customer had.Disassembled and found the noises coming from the switches.Order both top and bottom interlocks with switches.; ordrng 1 W11252186 (TOP INTERLOCK WITH SWITCHES ) and 1 W11252187 (BOTTOM INTERLOCK WITH SWITCHES )
Near Austin, TX 78703
Luis
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling in freezer and PO display. Diagnosed main control resetting itself causing “power outage” on display. Diagnosed ui not running defrost cycle,ran diagnostics thermistor passed fan powering on,ran defrost cycle heater powered on. Unit will need a new main control and ui. Defrosted evaporator,replaced main control and ui control.
Near Georgetown, TX 78626
Al
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived to inspect dishwasher issues.Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78753
Jacob
Job Details: 03/13/2020
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for unit not heating. Tested unit. Found that fuse was burned out. Replaced fuse. Tested unit. Unit test good. No issues at this time.
Near Austin, TX 78754
Luis
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool in freezer. Found freezer evaporator cover in ice,ran diagnostics fan powered on,ran thermistor test passed,ran heater test passed,heater powered don and started defrosting. Called tech support per tech support need to replace ui logic control.; ordrng 1 SOONERTHENPOSSIBLE and 1 W11387384 (UI)"