Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. Found both fridge and freezer temperature is at 77?F. Checked the evaporator and found no frost pattern. Found the compressor running but it only pulling .127 A. Unit will need sealed system repair for repair. Ordering all parts in the office will need to contact the customer about a return date and please schedule for two hours.; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor) and 1 W11506635 (COUPLER)

Arrived on site for range causing oven to heat incorrectly. Upon arrival customer had unit running and trying to heat right side oven. After further testing I found after 10 minutes that unit was exceeding 400 degrees and not lowering even when set to 350. I found oven temp sensor had failed. Replaced sensor reassembled and tested unit and found it functioning as designed. Call complete

"Arrived on site for a while oven that is not completely preheating on either oven. Inspected unit and work area. The customer advised that the unit would not make it to the preset temperatures and would eventually error out and shut off in an idle state. Around the unit through diagnostics and found an F6 E1 (over temperature during cooking) error code. Tested all bake and broiling elements to make sure that none of them were running when the unit was idle as well as making sure they all turned on. I?ll bake and broil elements were working as designed. Round the unit through it up bake cycle on both ovens at 350?F. Both reach 350?F and stayed there for over seven minutes. The customer requested that I test her broiling functions as well to make sure the unit didn?t error out. Tested both broil elements at 5:50 for 10 minutes. The unit ran as designed with no error codes present. Spoke to SW and was advised that at this time since we could not replicate the issue do not proceed with the repair but that if other issues were present, the most likely scenario would be with the main board and/or sensors.

"On site for dryer not closing properly. Customer stated that door will pop open after starting cycle, so they have to prop it shut. Confirmed complaint. Replaced catch and strike. Unit was still popping open. Found door hinges slightly bent and door frame not aligned causing door to not close properly. Ordering hinges, springs, inner and outer door. Office to reschedule. AUTHO ; ordrng 1 W11376139 (Left hinge) and 1 W11371722 (Right hinge) and 2 WP3387565 (Springs)s and 1 W11376676 (Inner door) and 1 W11089309 (Outer door) and 1 AUTHO (AUTHO)"

"Arrived on site for a washing machine that?s not going properly it is tingling clothes. Inspected unit and work area. Ran the unit through diagnostics and found an F2 E1 (UI stuck key), F0 E5 (off balance load), and F0 E9 (off balance pause) error codes. I ran the unit through a manual high speed spin, tested all the valves, and around the unit through a diagnostic cycle. All tests ran as designed. I tested the unit in a normal wash cycle and noticed the customer using the extra power function of the unit. I did ask the customer if they consistently use that extra power function and she advised that she was not aware of whether she did or not. I did explain to her about the service pointer talking about low water levels of the beginning of the cycle when it agitates and that water is constantly being filled into the unit throughout the cycle. Whenever user guide in the unit is working as designed. Call Complete."

"On site for range not heating and display not lighting up. Found control not powering on and not sending power to bake or broil. Replaced control. Control board now functioning, bake and broil turning on. Unit functioning as designed. Call complete."

"Arrived on site for a refrigerator with the ice maker not working. I gained access to IM in the FC. Upon further inspection I found there was significant frost build up in the freezer. I found that the door had not been closing all the way due to how the IM scoop was set in the ice box. I advised the customer on this and how to properly put the scoop onto its holder. I jumped the IM and nothing happened. I checked voltage to the IM and found it good. I then jumped the fill and found it still not filling, and the fill tube was not frozen. This indicates a bad valve. I could not test the filter head due to the customer not having the filter bypass. Due to this I am ordering the valve and filter head for the repair. We will need to install the valve first and test the unit. The filter head was ordered to be sure we will not have to make another trip in case it was needed. We are also bringing back the IM to install, for the one installed on the last visit is bad. The customer kept the prior quote for the valve and no fee was collected today due to being a call back. Office to reschedule. ; ordrng 1 W11346623 (Filter Head) and 1 WP12544124 (Valve)"

"Arrived on site for customer complaint of unit not cooling in either section, found unit was at 70 plus degrees in both sections, found compressor running, unit not cooling, found sealed system leak, ordering evaporator, compressor, coupler, and filter drier. ; ordrng 1 W10317014 (Evaporator) and 1 W10445423 (Compressor) and 1 WPW10143759 (Filter drier) and 1 W11506635 (Coupler) and 1 Cnote (2 hour job SS tech) and 1 Cnote (Office to reschedule)"

"Arrived onsite to test unit for water leak, tested unit found leak from sump and motor gasket not sitting correctly, removed sump and motor, push motor down, made sure the gasket was sealing correctly, tested unit, unit now working as designed , no leaks detected job complete , office to reschedule; O-emld tckt"

"Arrived on site to inspect cooktop burner not heating. Upon further inspection, I tested all burners and found the right rear burner switch not functioning properly. I had the customer sign the waiver of damages from lifting glass cooktop. I removed the glass cooktop and inspected the switches and found the right rear switch housing broken and not allowing the switch to make good contact. I removed and replaced the switch and retested. Unit is operating as designed. Job completed."

"Arrived on site and inspected refrigerator and found operator fan is running but there is no power being sent to compressor for condenser fan. Confirmed with SW that control board is not sending power. A new control board will be needed to correct the issue. ordrng 1 WPW10589838 (Control)"

"Arrived on site for customer complaint of unit not heating found loose connection with plug and outlet, instructed customer to have outlet and plug replaced by an electrician.

Arrived on site to install previously diagnosed parts. Installed stopper where it was missing. Gained access to hinges and installed new friction sleeves. Job completed.

"Arrived on site to inspect unit for not closing without the door falling off, upon inspection found the hinges intact but the holder for the hinges on left side are missing causing issues. Ordering part. Office to reschedule ; ordrng 2 W10327222 (Hinge joint)s"

"Arrived on site and inspected dryer and found belt is broken, will also need tension pulley. ; ordrng 1 341241 (Belt) and 1 LA-1008 (Tension pulley)"

Arrived on call to replace previous diagnosed part. After installation test operation and found the hose from pump leaks. ; ordrng 1 W11097809 (Hose)

Arrived onsite for previously diagnosed parts. Replaced control and broil. Tested unit and cycled broil found unit to be operating as designed broil cycled through and kept temp. Job Completed.

Arrived on site to replace previously ordered parts for refrigerator. Replaced fc evap and drier. Verified unit held vacuum and charged unit with refrigerant. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for a microwave with the humidity sensor going off, and the lights intermittently not turning off. Upon arrival the customer stated when he made baked potatoes sometimes the unit would stop and the sensor light would flash. I put the unit into diagnostics mode and found no stored error codes, and the humidity sensor in range per the tech sheet. I advised the customer the unit is supposed to shut off when it senses to much moisture, and a baked potato cooking for several minutes is likely to do this. The customer also stated the units interior lights will sometimes not shut off after closing the door. I found that this typically happens after the customer slams the door. He found that jiggling the handle a bit fixes it. The customer also recently had the interlocks replaced by another company. I advised the customer that slamming the door can jam the interlocks and cause this issue. I gained access to the control and interlocks. I found both as designed. I found no mechanical failure on the unit.

"Arrived on site for Not Dispensing Water - Side by Side Refrigerator. Used glass to test water dispenser and no water came out of the dispenser. I could hear the valve humming when calling for water from dispenser. Ice maker is making ice. Removed filter and tried pressing the water dispenser again and still no water. Removed water line from the valve at the rear of the fridge to flush the water line. Tested dispenser and still no water. Read temps from UI and freezer was set to -4 degrees. Explained to customer this could be why the water isnt coming out due to the water line being frozen inside the door. Customer wasnt sure why it was set so cold. Set to recommended temp at 0 degrees. Removed kick plate to access water line connectors. Disconnected ice maker water line instead of water dispenser line on accident and pressed water dispenser and water came out of dispenser. Once I realized I didnt disconnect the water dispenser line, I concluded the water line for the water dispenser was either kinked at the bottom of the door or frozen inside the door. I must have unkinked it or the water line became unfrozen while I had the freezer door open trying to diagnose. Ordering filter head to return and complete the repair if the water stops dispensing again. Explained to customer they could cancel the return visit if the water continues to dispense between now and the time we call to reschedule. If it stops working again I will return with the filter head to be replaced. Returning with parts office had already ordered too. ; ordrng 1 W10394053 (Filter head)"

Arrived on call for complaint of some lights not working. Replace module in freezer. Now all lights working.

"I arrived on site to diagnose the refrigerator freezing food in the top section of the refrigerator compartment and for making a loud noise during operation. I gained access to the unit and called tech line and spoke with Adrian, he informed me that the fresh food section would only freeze at the top due to position of items stored in the unit, he also mentioned if leveling the unit and retaining the compressor properly doesnt stop the noise that the compressor would need to be replaced, he provided me with sr#7731863545. Leveling did not help alleviate the noise, I am ordering the compressor, evap, access valve and drier, office to schedule return service to complete the repair. ; ordrng 1 W11332037 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Filter drier) and 1 W11357920 (Evap) and 1 Two hour job"

Arrived onsite for the unit not washing. Tested the unit and unit would not start spraying around water. Replaced the sump and motor. Tested the unit. Unit tested good. No leaks at this time. Job complete

"Arrived on site and sound customer has temperature data showing high temperature peaks once a day of 54?. Based on this data replaced adaptive defrost control uploaded data graphs given by customer, and also sent them to CS, job complete

"Arrived on site. Ohmed new mullion heater good,installed new mullion heater checked door operation good."

Arrived on site for dispenser hard to push . Found key pad on UI is failing . Ordering UI. No water leaks detected at time of service. Call to set return ; O-emld tckt

Arrived on call for complaint of not dispensing water again. Found the wire to paddle pinched. Rerouted wire. And test .

"Arrived on call for complaint of not working. Now the refrigerator is working properly, check the control for visual damage none found. Could not duplicate error

"Arrived on site to follow up on refrigerator that was not making much ice. Customer said temps seem to feel good now, but only makes a little ice. On arrival checked temps. Found RC at 36, and FC at 9. Checked pressures and found pressures slightly low. Added a small amount of Freon to unit and measured temp. Found FC is within range at this time and unit is harvesting ice. Unit is working as designed. Call complete."

"Arrived on site for clicking noise coming from the bottom of dishwasher, tested unit found bad sump and motor

"Arrived on site to replace failed valve and pump, I also cleaned condenser coil, after replacing parts, unit tested good."

"Arrived on site for surface light out . Found old bulb burned out and socket blackened . Replaced socket and bulb light , light still out . Found control relay out . Ordering control. Call to set return ; O-emld tckt"

"Arrived on site to replace failed parts, after replacing parts, unit tested good."

"Arrived on site to test unit sparking, tested unit found shorted high voltage, needing to replace, capacitor,magnetron,and diode.

Arrived on site and inspected washer squealing noises. Lifted the unit and found the cam was rubbing on the shield via the cam and actuator. R&R both and unit tested as designed.

"On site or dryer not drying clothes. Confirmed complaint. Found thermistor out of spec. Ran vent tester, results came back poor for all dryers. Also, found water coming out of vent hose causing poor ventilation and build up of lint inside of ducting in wall. Found dryer didnt have any feet on unit. Customer stated that the unit didnt have feet on it when purchased. Since the unit has no feet causing unit to sit on the ground, and the vent hose leaking water when raining, this caused bottom frame of unit to rust.

"Arrived on site and replaced heating element diagnosed on previous visit. Dryer is now operating normally took one picture of it heating properly. Also found airflow is restricted on airflow meter and advised customer not to use dryer until vent to the exterior of the home has been cleared/cleaned by a service, job complete"

"Arrived on site for customer complaint of unit not draining, found failed drain pump, I replaced drain pump, unit tested good.

Arrived onsite and installed new icemaker. Unit is now operating properly. Advised customer on repair.

Arrived on site for Fridge is leaking Freon/ 10 years limited warranty. Customer informed use that they had another company come out and they replace the main control and then the same issue occurred. We the gained access to the the rc and found no ice build up. We then performed a temp test in the fc and found it at 0 degrees. We then gained access to the back of unit and checked the condenser for leaks found none also checked to see if the drain tube was clogged found no clog.we then performed a resistance test of the fc evap thermistor and the rc thermistor found then to be reading good. We then gained access to the rc evaporator and put unit into diagnostics and ran diag test for the compressor and that pasted. We the found service pointer for the control and rc evap cover. Service Pointer #:W11033419D. We attempted to perform this but found the evaporator cover defective. Ordering new evap cover w11167902. Office to reschedule.; ordrng 1 W11167902 (Rc evaporator cover.)

"Arrived on site to replace previous diagnosed, control,appliance manager, UI console,and switches, installed parts, tested unit, heated water for a minute, unit now working as designed, job complete"

Arrived on site to test unit for loud noise when in spin. Verified noise was failed gearcase. Attempted to removed agitator with no success. Did not want break agitator and leave customer with inoperable unit. Needing agitator to ensure completion. Office to reschedule. ; ordrng 1 W11161960 (Agitator)

Arrived on call for complaint of not draining. Found the drain hose installed incorrectly. Rerouted hose for proper drain.

"Arrived on site for loud noise. Ran diagnostics fan powered on,ran compressor loud vibration noise,adjusted condenser seer coils and front legs noise no longer present"

Arrived on site for washer giving f2e2 error ui disconnected failure. Upon arrival I co firmed error and found no other errors stored. I then found ACU had failed to recognize ui was plugged in. Replaced ACU and reassembled and tested unit. Found washer fully functioning as designed with no leaks or failures. Call complete

Arrived on site to install new inner door glass to resolve scraped glass. Replaced with new glass and verified new glass good. All is working as designed. Call complete.

"Arrived on site to install previously diagnosed parts. Ran dryer so I could hear the noise. Gained access to drum and removed damaged seal and installed new seal. Customer stated previous tech recommended not using the dryer for two days. According to the adhesive directions and repair clinic video it only takes twenty minutes for the adhesive to dry

Arrived on call for noise complaint. Found the inlet valve not secure in properly and causing additional noise. Re secure valve and test.

"Arrived on site to diagnose microwave with no heating issue, I gained access to the inner cabinet and removed the mag cap and diode, I found that the mag is bad and needs to be replaced, I replaced it and tested the unit, as soon as the unit was set to heat the fuse blew, I grabbed my fuse breaker and tested the unit again and the noise filter blew, upon inspection the mag that I have with me was shorted. Office to reschedule return service when the parts arrive. ; ordrng 1 WB02X21023 (Noise filter) and 1 WB27X10682 (Magnetron) and 3 WB27X10928 (Fuse)s"

"Arrived on site for no ice. Removed cover found broken wires at grid cutter,ran diagnostics all test passed,good water flow,pumps powered on frost formation across evaporator plate. Replaced grid cutter ran diagnostics again all passed.

Arrived on site to install previously diagnosed parts. Removed control and console and installed new control and console. Placed in diagnostics and all cycles completed without issue. Heater sizzled water at end and no leaks detected.

Arrived onsite for refrigerator not reading doors. Upon arrival found both covers damaged not aligned correctly to read. Replaced both and tested found unit to now be operating as designed. Job Completed.

Arrived onsite and replaced the drain pump. Unit is now operating as designed. All checks good.

"Arrived on site for customer complaint of unit making noise when dispensing water, and ice maker not making ice, found leak at water reservoir connection causing air in the line tested ice maker and ice fan in diagnostic mode, that tested good. Ordering reservoir, filter head, and valves.n; ordrng 1 W11482382 (Water reservoir)"

"Arrived on site for no lights. Diagnosed a defective upper freezer led module,replaced defective led module,found spring disengaged in ice bin,reinstalled spring correctly to bin,icemaker optics passed,water in icemaker. ; used 1 W11462342 (Led module) from stock"

Arrived on site to diagnose an ice machine that is not producing ice properly. Found during previous repair reservoir was not fully installed causing fill water to spill out preventing proper ice formation. Reinstalled reservoir properly and all is working properly at this time. No leaks were found at time of service.

Arrived on site to install pantry door and control to resolve damaged pantry Ui and wiring. Replaced door and control and power cycled unit. Verified on reset unit is now making and dispensing ice and water. Customer will follow up if icemaker doesnt work after 48 hours. Call complete.

"Arrived on site to install previously diagnosed and ordered parts. Due to the suspension failure, I removed and replaced the suspension rods and tested. Unit is operating as designed. I demonstrated to the customer as well. No water leaks observed during service, job completed."

"Arrived onsite for refrigerator section not cooling. Upon arrival found evaporator cover completely frozen over. Disassembled unit for access. Thawed ice on outside cover. Found evaporator cover broken in several spots. Was able to remove cover and found evaporator, dampener and fan completely frozen. Found drain pan completely frozen and broken in several places. Customer stated wife chipped away at ice with a knife. Also found liner broken and foam exposed near drain pan. Liner is saturated. Unit may need several parts and is also a possibility that the evaporator may be fractured due to ice buildup.

Arrived onsite to install previously diagnosed parts. I installed all parts listed in diagnosis. I tested the unit and it is working as designed at this time with no error codes present. No leaks detected during time of service. Job complete.

Arrived on site to diagnose a venthood that is making unusual noise. Found fan blade rubbing on damper screw as screw added at time of install. Removed unnecessary screw and all is working properly at this time.

"Arrived on site to inspect range oven temps and it smoking. Upon further inspection, customer advised they were baking at 300 degrees and the unit began to smoke and the temps felt too hot. Customer provided a photo of burnt food. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 300 degrees. At preheat, my temp reading was 307 degrees. The unit temps are correct as this is an older gas unit. The unit smoking was due to the food that was burnt/charred. I advised the customer that the unit is operating properly.No gas leaks detected during service, job completed.

Arrived on site and inspected washer and found clothing item in dream hub. After clearing clothing item Washer is operating normally. Detergent flap in drawer is broken and will send a new one direct to customer; ordrng 1 W11316374 (D2C lid) and 1 W11316373 (D2C dispenser cover)

Arrived onsite for range broil not operating. Found unit just needed adjustment for airflow. Adjusted and tested. Unit is now operating as designed job completed.

Arrived on site for AIG Dryer start button not responding/no start. Tried starting dryer but start button would only click. Gained access to thermal fuse and it didnt have continuity. Removed thermal fuse and installed new thermal fuse. Tested cut off and it too didnt have continuity. Removed cut off and installed new cut off. Tested dryer and it is heating as designed. Customer stated their vent in the wall is clogged so they run their vent hose out of the garage door. I gave them the number to dryer vent wizard to clean their wall vent. Explained how these fuses blowing could happen again if the dryer isnt getting proper air flow. Job completed.

"Arrived on site for water staying in bin. Diagnosed a kink drain tube,pulled unit out reinstalled drain tube fully into drainage pipe tested water drainage good no leaks.

Arrived on site for for ice maker not making not making ice. We gained access to the door Hanes to check for any broken wires. We found none. We gained access to the ice maker and attempted to force it in to a harvest but to no success.we check voltage at the ice maker harness on the cabinet side and found 120v there. We replaced ice maker and tested unit. Unit went thought harvest normally. Unit operating as designed. Job complete

Arrived on site for start button not working CONTROLS-POWER / START BUTTON NOT WORKING. Placed in diagnostics and got F5E1 twice and F7E9. Cleared error codes. Tested lid lock and it was working in diagnostics. Ran through diagnostics cycle and completed all cycles as designed. Rotor working. Removed lid latch and installed new lid latch. Ran through quick wash and washer was working as designed. Prior to my arrival the washer start button wasnt working as designed. Paused quick wash and started another quick wash. Washer started as designed. Job completed.

Arrived on site to install previously diagnosed parts. Removed damaged lid to install new lid. Found remaining right side hinge was bowed a bit so I used both left and right side hinges I ordered plus two new screws to mount new lid. Placed in diagnostics to test lid switch. Lid switch working as designed. Job completed.

Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed complaint and then recovered small amount of charge left. Installed new compressor and drier. After wards I tested for leaks using nitrogen and found evap coil leaking. After replacing coil I pulled vacuum on unit and recharged system with 41g of r600. Also found during repairs that drip pan was completely Rosen and un useable. Will need office to reschedule with customer once availability of part is known.; ordrng 1 W11559685 (Drip pan)

Arrived on site and inspected dryer and heard rattling noise. Removed vent hose and found pocket debris at vent hose attachment. After clearing debris dryer is now quiet send a short video to PR

"Arrived on site to replaced drain pump. Found wire to pump broken . Repaired wire , ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site to diagnose dishwasher not able to go into any cycle and the clean light flashing, upon arrival I gained access to the diagnostics cycle and found that the unit will progress through the cycle, I checked resistance and amperage at the heater and found it good. I gained access to the control and checked pin 1 and 3 on connector p15 to the owi sensor, I found that it is open; ordrng 1 WPW10705575 (OWI)"

"Arrived on site for poor washer performance and wet load at end of cycle . Found cap and lower harness hanging on floor ,wire to cap dangling and broken .Ordering Lower harness and cap. Asking for second man . No water leaks detected at time of service. Call to set return ; ordrng 1 W11249320 (Lower harnes) and 1 W10866249 (Cap) and 1 2ndman"

Arrived on call for complaint of no power. Found thermal fuse open. Will need fuse to complete. ; ordrng 1 WPW10545255 (Fuse)

Arrived on site to diagnose a washer that is not draining. Found wiring for pump broken and repaired it also latch is broken and will need to be replaced to complete repairs.

Arrived onsite for wall oven combo with microwave door error code coming up. Upon inspection I found the door switches testing good. I found the capacitor fuse was blown. I replaced the fuse and powered the unit on. The unit is working as designed at this time. I was not able to recreate a issue or trip the fuse at this time Job complete.

"Arrived on site to follow up on washer making squeaking sound when spinning. Called tech line and spoke with Chris who recommended checking the service pointer referencing the triac noise. Ran unit in diagnostic mode and found that unit will squeak on spin up every time, regardless of setting.

Arrived on site and inspected range with elements burning customers food. Inspected and found the 2 front infinite switches were both defective causing the malfunction. R&R both and unit tested properly. Job complete. Customer satisfied

On site for dishwasher not turning on. Confirmed complaint. Found unit is operated by a switch. Customer wasnt aware. Ran diag cycle. No errors found. Unit functioning as designed.

"On site for washer making a clicking noise and clothes still being wet at the end of a cycle. In diagnostics, found F7E6 motor fault. Cleared error. Found actuator shifter disconnected from splutch. Replaced actuator. Calibrated and ran diag cycle. Unit now functioning as designed. Call complete."

"Arrived on site and inspected downdraft and found voltage to motor is good. Motor is not running. Attached a new motor and downdraft is not working properly. After replacement downdraft is working normally, job complete"

Arrived on site to test unit for unit not starting found bad inverter. Replaced inverter test unit and unit test good job complete.

Arrived on site to test unit for fan not working intermittently. Test unit and found loose connection at fan after repair. Secured connection test unit and unit test good job complete

"Arrived on site to inspect unit for not pumping water around unit. Upon inspection found the units motor not operating, replaced motor and tested unit. No leaks found. Complete"

Arrived on site for Not Making Ice - Side by Side Refrigerator. Inspected harness under freezer door and it looked good. Gained access to ice maker and found tube frozen oven. Placed in diagnostics and ice maker harvested and working as designed. Used steamer to remove ice build up. Set to water fill test and water filled mold as designed. No leaks detected. Job completed.

Arrived onsite for microwave showing door error. I called techline SR#7731301866 we checked voltage at P2 and found only 93VAC he recommended inspecting the primary interlock switch. As I went to unplug the unit I realized I didnt plug it in all the way and you have to really push the plug for it to go all the way in. After doing this all functions restored to the unit. The cavity light came on and I was able to heat a glass of water. I tested function multiple times and it worked as designed every time. Job complete.

Arrived onsite for unit not washing the clothes correctly. Put unit in diagnostics and found no error codes on the unit. Let unit go through automatic diagnostics and unit passed with no issues. Called Techline. Tech line said that help clothes get better cleaned is to have bigger loads to put in the unit at about half way to help with the process of the unit to put in more water to help with cleaning. Spoke with drew and got sr#7731859900. No issues with the unit at this time. Job complete

Arrived on site for range leaking gas/smelling like gas. We gained access to the back to test gas connections with gas leak locator fluorescent dye. And found no leaks. Found main gas valve closed. We turned it on and tested the conditions again and found no leaks. We the lit all burners on top all worked as designed no smell there either. We tested the oven and it seems to be working properly. We put oven though a few cycles and still no smell.unit functioning as designed. Job complete.

"On site for range having long preheat times. Customer stated bake element wouldnt turn on, but broil would and that the light wouldnt turn on. Confirmed complaint. Bake element 26ohms. From P5-4 through harness to bake element had continuity. Found P4-3 from control to element had no continuity. Ordering main harness. Office to reschedule.; ordrng 1 W11416047 (Main harness) and 1 W11528177 (Control)"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that since the last visit, the unit has been working properly and all the issues have been resolved. She advised that since the unit was working, she said she didn?t see a need for the replacement parts. I went ahead and checked the unit anyway just to confirm that all of her issues have been resolved. All issues were seemingly resolved with whatever was done with the wire connections on the unit.I did help the customer re-calibrate her unit for her oven. The unit is working as designed. Call complete."

"Arrived back on site to install previously ordered control due to previous control not responding to any commands. After installing the new control and making sure it was receiving 120 volts from the outlet, I attempted service mode and unit had a green light on the control, but didnt respond. I Called Whirlpool Tech Line and spoke JR SR#7731856935. I was directed to test the ohms at the J2 connector at the control. I didnt register. Checked the connector at the drain pump and the black/ white wire was broken, which caused the drain pump to ruin the control. JR advised me to order the main harness, drain pump, main control and return with previously ordered parts. ; ordrng 1 W11417466 (CONTROL) and 1 W11255099 (HARNESS) and 1 W11545744 (Main Wire Harness)"

"Arrived on site to diagnose dryer that is not starting. Found that unit will start if you spin the drum clockwise, indicating a bad start winding on the motor. Will just buzz until you spin it.

Arrived onsite for range not heating. Upon arrival tested unit. Disassembled base for inspection. Found glow igniter weakened. Will order igniter and return. Office to reschedule ; ordrng 1 W11176454 (igntr-oven)

Arrived onsite for refrigerator ice maker not producing ice. Upon inspection found fill tube had frozen over again. Thawed fill tube and replaced valve for suspected weeping. Tested unit and unit is functioning properly. Job complete

Arrived on site to diagnose a microwave that is not responding to user input. Found ui malfunctioning and it will need to be replaced along with control to complete repairs. Office to set return appointment. ; ordrng 1 W11160285 (Ui)

"Arrived on site to inspect dishwasher for not closing normally, upon inspection found the units hinges bent as well as door, upon removal found the cabinet very off center. Replaced hinges and found no issues, if the customer has anymore issues they should have it reinstalled in cabinet. Complete"

"Arrived on site for customer complaint of power cord broken, ordering power cord. ; ordrng 1 Cnote (Office to reschedule)"

"Arrived on site for customer complaint of blower not working, found broken fan blade preventing blower from turning, I replaced blower, unit tested good."

Arrived onsite and found unit ignitor failed.. Advised customer on repair needed and found stock ignitor failure. ; ordrng 1 Wb13k21 (Ignitor)