We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78744
Kevin
Job Details: 08/26/2022
"Arrived on site and found right hand side handle is loose, left hand is fine. Removed top trim on door and tighten quarter inch screw into handles and after resetting top trim door is secure again. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Georgetown, TX 78633
Paul
Job Details: 08/26/2022
"JM: Arrived onsite to inspect dishwasher not draining water. I found that the CX new garbage disposal did not have the knockout removed so that the dishwasher could drain. I knocked it out and the dishwasher began draining as designed. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Cliff
Job Details: 08/26/2022
"Arrived on site to diagnose a range with an oven not heating. Found ignitor receiving 120V but not glowing. Replaced ignitor with no change in operation. Ordering new ignitor, control, and safety valve. Return date set for 9/1; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor) and 1 W11126814 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Georgetown, TX 78633
Paul
Job Details: 08/26/2022
"JM: Arrived onsite to inspect drawer not opening properly. I found that the left deli drawer catches at the back rail and that it locks closed when it catches. Drawer will need to be replaced. Ordering W11243759 (shelf & roller), WPW10346891 (left roller runner), WPW10346890 (right roller runner), W11257202 (deli pan), WPW10396909 (deli pan front), W11226546 (channel runner) X2. Office to schedule return.; ordrng 1 W11243759 (Shelf & roller) and 1 WPW10346891 (Left roller runner) and 1 WPW10346890 (Right roller runner) and 1 W11257202 (Deli pan) and 1 WPW10396909 (Deli pan front) and 2 W11226546 (Channel runner)s"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78737
Kevin
Job Details: 08/25/2022
"Arrived outside and inspected cooktop and found middle burner does not have propane exiting small orifice. Removed orifice and found it is clogged. Used a small wire to clean out orifice and after reinstalling burner will ignite properly, job complete"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/25/2022
"Arrived. On site and found saved error codes F3E1, F6E3. Cleared errors and washer will complete a diagnostic cycle. Ensured pressure hose and air trap are clear. Started washer on a rapid wash cycle and it is progressing correctly, observed it until completion and no new error codes generated. Air trap, pressure hose, pressure switch
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78739
Luis
Job Details: 08/25/2022
"Arrived on site for cooling complaint. Settings set to 34 and -2 temp readings 33? and 1? no ice build up on evaporator covers,ran diagnostics all thermistors passed,ran fan test passed,ran icemaker test passed. Unit working as designed at time of visit. Informed customer possible control issue.
We serviced a
KENMORE REFRIGERATOR
Model 106.589727
Near Georgetown, TX 78633
David Z
Job Details: 08/25/2022
"Arrived on site to diagnose refrigerator that had items spoiling in the RC quicker than normal. Checked Temps in freezer and found freezer at 20 degrees. I pulled the evaporator cover and found 40% of a frost pattern present, with no defrost issues. Compressor running on high all the time. Unit has a sealed system failure. Advised customer on sealed system repair. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AB02
Near Georgetown, TX 78633
David Z
Job Details: 08/25/2022
"Arrived on site to diagnose oven that is not reaching over 240 degrees. Ran unit and confirmed it would not heat past 240. Customer says they replaced thermal fuse recently. Checked safety devices and found them good. Found bake element is not energizing. Checked voltages at control and found the bake relay is not closing, so element isn't energizing. Replaced control and tested. Found voltage going to element, but still not heating. Replaced hidden bake element and retested. Found element good, but still not staying energized. Checked junction points on harness and tightened almost connections. Retried and found unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Georgetown, TX 78633
David Z
Job Details: 08/25/2022
Arrived on site to diagnose refrigerator with water leak on left side of unit. Examined unit and found the drain tube was frozen and obstructed due to air leak on left side of freezer door. Removed ice from unit and cleaned out drain. Heated and molded gasket. Verified good seal and unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Kyle, TX 78640
Andrey
Job Details: 08/25/2022
"Arrived on site to test unit for no ice production and filter will not come out, tested ice maker, IM completed diagnostics cycle and filled with water, not finding any issue with it, and found broken filter head would not retract to filter, replaced housing, demonstrated to customer how to properly install filter and remove, advised customer to monitor ice maker to see if production starts, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB02
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/25/2022
"Arrived on site to test unit for not cooling properly. Unit was working as designed upon arrival. Noticed voltage was fluctuating to compressor and condenser motor. When placed in service test 4 compressor not condenser were engaging. Wiggled red and white wire on P1 and condenser was pulsating. Replaced control, unit now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78628
Gerry C
Job Details: 08/25/2022
MR Arrived on site for light not working. On inspection the fridge light was strobing. Removed the old module and replaced it with the new one. Unit working as designed. No leaks observed during service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS1
Near Leander, TX 78641
Lou
Job Details: 08/25/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the transformer and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Cedar Park, TX 78613
Vincent
Job Details: 08/25/2022
"Arrived on site to inspect dishwasher. Tested dishwasher but unit was unresponsive. I found a corroded UI. No leaks found during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Cedar Park, TX 78613
Vincent
Job Details: 08/25/2022
"vArrived on site to inspect refrigerator. I found that the water filter was not inserted all the way. After proper installation I tested the dispenser, and ice maker and found both to be working properly. No leaks found during service. Job completed.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430WS02
Near Austin, TX 78750
Vincent
Job Details: 08/25/2022
"Arrived on site for built in oven, inspected unit and work area. Tested unit and the screen was blurry. Cycled the power and the screen came back to normal. I then tested microwave to make sure it was heating and oven to make it was also heating. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Lakeway, TX 78734
Matthew
Job Details: 08/25/2022
"Arrived onsite for refrigerator not cooling properly. Upon arrival found freezer warm and fridge only slightly cool. Freezer evaporator has no frost pattern and fridge evaporator has only partial frost pattern. Noticed the lines to fresh food evaporator are severely corroded. Inspected compressor compartment and found insulation. Unit was rusting inside out. Called tech line for assistance. Spoke to TJ , provided SR#7734439634. Unit is rusting inside out. Whirlpool will be reaching out to the customer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details: 08/25/2022
"Arrived on site for unit not self defrosting. Replaced ui assembly.ran diagnostics bimetal reading closed,heater powered on changed defrost setting to basic.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near San Marcos, TX 78666
Andrey
Job Details: 08/25/2022
"Arrived on site to replace previously diagnosed RC/FC thermistors and control box, replaced parts, tested unit unit now functioning properly, advised customer monitor for improvement, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Wesley
Job Details: 08/25/2022
"Arrived onsite and found dishwasher not cleaning optimally and leaving film on the top rack. Tested and found unit operating as designed. Provided customer with use and care and advice of running water hot at sink, using an appropriate amount of detergent for the amount food left on the dishes and also using rinse aid. Finally advised using vinegar or other maintenance agent to deal with stink and build up in unit. All else checks good. Advised customer on findings."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Wesley
Job Details: 08/25/2022
Arrived onsite and found unit with drain obstruction preventing proper draining. Repaired by removing obstruction. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78723
Wesley
Job Details: 08/25/2022
Arrived onsite and found unit loose and catching slider. Replaced the slider. All else checks good. Advised customer after testing with clothes on quick wash that all functions are normal. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78753
Wesley
Job Details: 08/25/2022
Arrived onsite and found seized control function. Replaced control and tested. Unit is now operating as designed. Advised customer on repair. All else checks good.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Austin, TX 78704
Wesley
Job Details: 08/25/2022
Arrived onsite and repaired washer which had a piece of glass lodged in the drain impeller. Removed glass and restored function. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78701
Wesley
Job Details: 08/25/2022
Arrived onsite for refrigerator with heavy door swing hitting wall. Provided customer instruct on design and installation and advised that the door would no be able to be adjusted for a different swing speed or pattern and because there is an angled wall to the right of fridge the wall meets the doors path before its design stopping point. All else checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Round Rock, TX 78665
Vincent
Job Details: 08/25/2022
Arrived on site to install previously diagnosed parts. Installed transformer and tested unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Round Rock, TX 78665
Vincent
Job Details: 08/25/2022
Arrived on site to inspect the oven. I found a loose connection on the igniter wire that connects to the UI. Fixed the loose connection and tested the unit. The unit is now working as designed. No leaks were found during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Cedar Park, TX 78613
Kimo
Job Details: 08/25/2022
Arrived onsite for a washer that is making noise when in use. Upon arrival I ran unit in diagnostics mode and found that the was a noise. I then spun the gearcase by hand with the cam still attached and found the noise coming from the cam. I replaced that cam and spun it by had again and found that the noise was gone. I then tested unit in diagnostics mode and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Leander, TX 78641
Kimo
Job Details: 08/25/2022
Arrived onsite for refrigerator that is not cooling in both Sections. Upon inspection I found that the Evap had no frost pattern. And the compressor would kick on and the off immediately same with a known good start device. I am ordering 1x r600 ss office to order r600 parts. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Kimo
Job Details: 08/25/2022
Arrived onsite for dishwasher not complete cycle. Upon arrival I contacted techline after confirming that the unit was operating as designed and had no stored codes. Techline advised me after I told them that the customer is using tabs that they should not pre rinse the dishes if they want to use the tabs and to also run the hot water at the tap before running the DW. I relayed this to the customer they agreed to forward the Robs Advicesr#7734442691. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Kimo
Job Details: 08/25/2022
Arrived onsite for dishwasher that is not drying dishes. Upon arrival I checked that the inspection/ blanket was in place it was I ran unit in diagnostics mode and found unit operating as designed. I checked the heating element and found it good. I check that the control was sending voltage to the heating element and found that it was. Through conversation with the customer I found out that the customer was not using rinse aid also they have a water softener and they are using the detergent pods. I advised customer to use rinse aide and to switch to liquid detergent and do not go past the soft watermark in the dispenser. I also explain to the customer that Due to government regulations on water and energy usage for appliances the drying function of dishwashers has changed quite a bit over the years. Older dishwashers would get so hot that the dishes almost had to have time to cool down after the cycle was done. Every year regulations on energy consumption get more strict Which affects the drawing of the dishes. SR # 7734404342 job complete
We serviced a
WHIRLPOOL VENTHOOD
Model WVW73UC6LS0
Near Leander, TX 78641
Kimo
Job Details: 08/25/2022
Arrived onsite for vent hood that is making a noise when in use. Upon arrival I tested the unit and found the noise was coming from the blower. I removed and installed the blower and found a foreign object in it I removed it and installed the blower for any damage found none I reinstalled the blower and tested it and found that the noise was gone. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Elgin, TX 78621
Joe Z
Job Details: 08/25/2022
Arrived onsite for Ice Cubes are Off Colored or Debris. Upon arrival inspected unit. The ice bin was completely empty. Customer explained that the color was cloudy. She noted that they had not used the unit in about a year. Also that they have very hard water. I test the unit and icemaker an water dispenser operate as designed. Recommend that water filter be changed and to be sure to purge the water dispenser up to 5 quarts and dispose of the first couple of batches of ice. There is no repair to be done. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Paige, TX 78659
Joe Z
Job Details: 08/25/2022
Arrived onsite for display screen not responding. Upon arrival inspected unit and found ui not responding. Need to replace control. Replaced control and test unit by preheating oven to 350. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78735
Luis
Job Details: 08/25/2022
"Arrived on site for no ice. Found icemaker not powering on,found weak connection at harness secured harness to icemaker,powered on icemaker,icemaker ran through a cycle and filled with water. If issue Continues will need a new icemaker"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78738
Matthew
Job Details: 08/25/2022
"Arrived onsite for dishwasher not dying and not able to cancel. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran components tested and found all functioning. Instructed customer on consistent use of rinse aid, importance of water temperature and properly loading. All will assist in drying"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Briarcliff, TX 78669
Matthew
Job Details: 08/25/2022
Arrived onsite for washer not starting a cycle and hasnt spun the cloths out on a normal cycle. Upon arrival inspected unit. Found settings turned off for spin on normal load. Also found strike failed not allowing unit to proceed with cycle. Replaced strike and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78738
Matthew
Job Details: 08/25/2022
"Arrived onsite for dryer making noise. Upon arrival tested unit and noise was apparent. Disassembled unit and found blower stripped onto the motor shaft. Nut was seized on shaft. Also found pulley noisy. Used drive assembly, sound pads and replace blower and motor. Tested unit and unit is functioning properly and no noise at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bastrop, TX 78602
Joe Z
Job Details: 08/25/2022
Arrived onsite for Not Draining. Upon arrival inspected unit and found some standing water at base of unit. Select drain on UI and could hear some water at sink. Inspected water draining into sink and was not correct. Found a kink in the drain hose. Installed drain hose correctly. Test unit and unit now drains correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW07
Near New Braunfels, TX 78130
Andrew
Job Details: 08/25/2022
Arrived on site to test unit for door not closing properly. Found no issues with door but replaced gasket as a precautionary. Noticed unit is leaning forward and with the weight of food in door is pulling away from cabinet. Unit is sitting on plastic rails. Advised customer unit should be leveled to allow door to sit as designed and not pull away from cabinet. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Killeen, TX 76549
Tyler
Job Details: 08/25/2022
Arrived on site for dishwasher with element needing replacement under SP W11540964 - Special Project S17304. Upon arrival confirmed issue. Found element with gold colored bushings. Replaced element and tested unit. Found no leaks and unit working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Killeen, TX 76543
Tyler
Job Details: 08/25/2022
Arrived on site to install previously diagnosed glass top. Upon arrival Instapad part reassembled and tested cooktop and found it functioning as designed with no damages. Call complete
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Leander, TX 78641
Lou
Job Details: 08/25/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the sensor tube being kinked and beginning to crack, I removed and replaced the lower harness and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS0
Near Austin, TX 78702
Wesley
Job Details: 08/25/2022
Arrived onsite and found unit with bad ignitor. Replaced ignitor to repair. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Austin, TX 78737
Kevin
Job Details: 08/25/2022
"Arrived on site and inspected microwave and found door will not open properly. Send a video to KV/service management of hinge operation SES pointed out that installation did not add riser kit into cabinet to provide enough clearance for microwave. Spoke with customer later in the day to relay that information and they had already found the riser kit left in the box by the installation team. Builder is going to come back and correctly install it, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/25/2022
"Arrived on site and Customers experiences that freezer will freeze but then defrosts/thaws food completely. They are not experiencing any issue with the fresh food section. inspected refrigerator and found temperature in fresh food section is 36 when set at 35, freezer temperature does not have any food in it but it is 4? when set at 0. No visible frost buildup on either evaporator cover. Entered diagnostic cycle and ran all average temperature checks and found Test 28 is 35, 29 is 18, 30 is 33, 33 is 31, 34 is -20, 35 is 27, 36 is -11, attempted to call techline but after 15 minutes on hold spoke with CS instead, will set refrigerator to eight hour defrost on test 126. if this fixes customers experience then issue is resolved. Requested the customer Contact office if issue continues and control boards will need to be ordered. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Elgin, TX 78621
Cliff
Job Details: 08/25/2022
Arrived on site to diagnose a range that is not heating properly. Found unit not fully plugged in causing disconnects to one leg of power. Reset plug to proper position and all is working properly at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Round Rock, TX 78665
Cliff
Job Details: 08/25/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak in evaporator and failed compressor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near New Braunfels, TX 78130
Andrew
Job Details: 08/25/2022
Arrived on site to test unit for damaged FC rails. Found no issues with rails/slides. Issues is door is rubbing against tile on right side wall and catching at certain points. Advised customer to have brick tiles filed down a bit to prevent issue as unit is so tight in compartment unable to tweak to prevent rubbing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Andrew
Job Details: 08/25/2022
"Arrived on site to test unit for not washing properly. Found actuator was plastic and popped out of shifter. Also found latch struggling to engage. Replaced actuator and latch, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Paul
Job Details: 08/25/2022
JM: Arrived onsite to install previously diagnosed and ordered parts. Tested UI and it was very quiet indicating noises. UI needs to be replaced. R/R UI control and tested. UI interface now has a loud audible. Operational test good. Set up WiFi for CX. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Georgetown, TX 78626
Paul
Job Details: 08/25/2022
Arrived onsite to install previously diagnosed and ordered parts. R/R manifold assembly and cooktop. Tested unit. Operational test good. No gas leaks present at time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Andice, TX 78628
Paul
Job Details: 08/25/2022
JM: Arrived onsite to inspect washer not dispensing detergent. I ran a service test and the unit was not pumping detergent. I found that the dispenser nozzle was plugged and that the obstruction needed to be removed. After removing the obstruction the unit began pumping detergent as designed. Tested unit. Operational test good. No leaks observed during service. Instructed CX on how to clean nozzle when detergent dispenser needs refill. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Paul
Job Details: 08/25/2022
"JM: Arrived onsite to inspect dishwasher not draining. I found that the cap on the garbage disposal was not removed restricting the water flow. I removed the cap and tested the unit. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78628
Paul
Job Details: 08/25/2022
"JM: Arrived onsite to inspect refrigerator not closing properly. I found that the door gaskets had tears in them and that the mullion was sticking when closing. CX also reports that the freezer door handle was loose. The door gaskets and mullion need to be replaced and the freezer door handle needs to be tightened. R/R gaskets, mullion, and tightened handle. Tested unit for gaps. Operational test good, no leaks observed during service. Call complete."
We serviced a
JENN-AIR RANGE
Model JDRP548WP03
Near Georgetown, TX 78628
Paul
Job Details: 08/25/2022
"JM: Arrived to install previously diagnosed and ordered parts. I voltage tested the UI and got 14VDC. UI is being powered properly, but the display is still not powering on. UI needs to be replaced. R/R UI and tested. Operational test good. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78633
David Z
Job Details: 08/25/2022
"Arrived on site to diagnose dishwasher that was not starting or running. Examined unit and found good voltage to unit, no loose connections. Found no error codes. Ran unit and verified it completed a service test cycle. No failures found at this time. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
David Z
Job Details: 08/25/2022
Arrived on site to install deflector kit to resolve oven vent causing warping and damage to lower shelf. Installed deflector per directions. Call complete.
We serviced a
UNKNOWN VENTHOOD
Model UXT5230BDS2
Near Georgetown, TX 78633
David Z
Job Details: 08/25/2022
"Arrived on site to diagnose vent hood that's leaking air on top of the unit. Ran unit and found the metal cover over the top of the front section of the hood was leaking a lot of air and warped causing grease to splatter. Taped over the panel to seal, since panel can not be replaced. Tested function and found good suction with no operation issues. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Bastrop, TX 78602
Joe Z
Job Details: 08/25/2022
Arrived onsite to install previously diagnosed parts . Replaced center burner valve and all 5 knobs. Test unit and unit operates as designed. No gas leaks present at this time.. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Smithville, TX 78957
Joe Z
Job Details: 08/25/2022
"Arrived onsite to install previously diagnosed parts. Installed both right and left trim, oven door handle, and screws"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bastrop, TX 78602
Joe Z
Job Details: 08/25/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced heater. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS
Near Austin, TX 78754
Scott
Job Details: 08/25/2022
"Arrived on site ,replaced gear motor and power control. Tested unit . Door is opening and closing with touch buttons . Unit is heating to whirlpool specs. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Round Rock, TX 78681
Gerry C
Job Details: 08/25/2022
"Arrived to inspect auto dry stalling. The CX Advised me the unit would not shut off during automatic mode attempts and ran continuously until manually shut off. I tested the circuit for the sensor assembly and found it electrically correct, per MFG documentation. I elected to remove and replace the timer and then tested for airflow. The unit failed the test and I advised the CX of my findings and they will correct the venting issue. CX will contact us if there are further issues."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HSC0
Near Georgetown, TX 78626
Gerry C
Job Details: 08/25/2022
"MR Arrived to inspect burner not igniting.on inspection found the switch igniter assembly not fully seated. Reseated the igniter assembly, tested unit working as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEM00
Near Georgetown, TX 78626
Gerry C
Job Details: 08/25/2022
"MR Arrived on site to install previously diagnosed parts. Install door on RC, moved handles and shelfs to new door. Found freezer was making a squeal noise. Found lower pull out drawer was insert correctly, fixed the issue. Working as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78739
Luis
Job Details: 08/25/2022
"Arrived on site. Found obstruction in ice chute,removed obstruction tested ice dispenser working"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Andrey
Job Details: 08/25/2022
"Arrived on site to test unit for door not sealing, customer stated that the door is sealing but the light will not turn off, someone tried replacing the switch and but wires are broken in cavity, unit is none repairable called tech line and documented, SR#7734444237, customer to contact customer service job complete"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Taylor, TX 76574
Cliff
Job Details: 08/25/2022
Arrived on site to diagnose a range with burners not operating properly. Found no failures to unit at this time and advised customer on new style coil burners and changes due to safety regulations.
We serviced a
KENMORE DISHWASHER
Model 66514759N510
Near Georgetown, TX 78628
Gerry C
Job Details: 08/25/2022
"MR Arrived to inspect washer not starting found it keyboard locked, went into diagnostic mode and the unit operated as designed with all functions present. No leaks observed during service. Warranty applied to service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Killeen, TX 76542
Tyler
Job Details: 08/25/2022
Arrived on site for refrigerator . No response at door. Call customer. They stated they werent home and didnt want to reschedule. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Andrey
Job Details: 08/25/2022
"Arrived on site to test unit for missing parts, tested unit found that the part that was missing was in the bag with water hose, tested unit , unit is functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Austin, TX 78724
Joe Z
Job Details: 08/25/2022
"Arrived onsite for not drying. Upon arrival,test unit and unit is heating correctly. The gas valve is cycling correctly. Customer stated that the unit heats ,it just takes too long to dry. The unit failed a vent test. Removed vent hose from unit and unit passed vent test. Recommend to customer to have vent in wall and exterior vent checked for airflow blockage. No gas leaks present at this time. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Temple, TX 76502
Tyler
Job Details: 08/25/2022
Arrived on site for dishwasher with heating element having gold-style bushings needing to be replaced under service partner. On arrival confirmed issue and found service pointer element in unit and replaced it. Reassembled and tested unit and found no signs of leaking and unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near San Marcos, TX 78666
Andrey
Job Details: 08/25/2022
"Arrived on site to test unit for not drying clothes, tested unit found unit is heating, ran vent test and failed, vent is restricted, provided customer with dryer vent wizard number, advised customer not to run unit until restriction has been removed, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 08/25/2022
"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Fischer, TX 78623
Andrew
Job Details: 08/25/2022
"Arrived on site to test unit for broil element not cycling properly and RF burner not getting hot. Found broil relay was not closing properly. Also found burnt connection to element. Replaced control, cooktop element and infinite switch. Unit working as designed. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near New Braunfels, TX 78132
Andrew
Job Details: 08/25/2022
"Arrived on site to test unit for left light not working. Found L1 on moles light connection was popped out. Secured connection, unit working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near New Braunfels, TX 78132
Andrew
Job Details: 08/25/2022
"Arrived on site to test unit for large sheets of ice being made instead of cubes. Found valve opening and closing properly. Found ice maker not responding to diagnostics. Replaced icemaker, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Leander, TX 78641
Lou
Job Details: 08/25/2022
"Arrived on site to inspect range ovens not working. Upon further inspection, I found the unit pulled out from the wall and plugged in but no power. I tested voltage at the outlet and got zero volts. Checked the breaker and found it to be a GFCI breaker and was tripped. I attempted to reset the breaker and it would not reset. I advised the customer that they would need an electrician to check the breaker and replace due to it not resetting. I advised the customer that once the breaker is repaired and the unit continues to fail to call it in for service. Unit left unplugged and put back in its space. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Leander, TX 78641
Lou
Job Details: 08/25/2022
"Arrived on site to inspect microwave control panel display issues. Upon further inspection, the customer advised that the display will show 4 zeros then all of the display lights will come on and go off and they cant use the unit. I found the display flashing all zeros. I set the time and then tested the unit with my microwave tester and the unit is operating as designed. I cycled power to the unit and allowed the display to flash the zeros for approximately 5 minutes and then removed the control panel and inspected the control/connections and all were good. When I checked the display, all lights were on. I removed and replaced the control panel and retested and unit is operating as designed. I recommended that the customer monitor the unit and if the issue continues to call it in for service at which time the main control will need to be replaced. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cedar Park, TX 78613
Vincent
Job Details: 08/25/2022
"Arrived on site for washer inspected unit and work area. CX complaint was burn smell. Entered diagnostics and found stored error codeF1E2 motor control fault, ran a diagnostics cycle and found everything working to specs. I then tested voltage coming in and had good voltage. Replaced belt as it looked stretched. Unit is operating as designed at this time. If issue continues will have to order main control. No leaks where observed during service. Job completed."
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Austin, TX 78750
Vincent
Job Details: 08/25/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint was still losing power or no power. Found water leaking out from the heater and causing the control go into a GFCI safety fault. Inspected for any stored codes and none where available. Tested unit after tightened up the heater and no leaks where observed. Unit is now operating as designed. Nothing to collected since problem was the same from last visit. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Hutto, TX 78634
Cliff
Job Details: 08/25/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced inverter and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hutto, TX 78634
Cliff
Job Details: 08/25/2022
Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Hutto, TX 78634
Cliff
Job Details: 08/25/2022
Arrived on site to replace previously ordered parts for microwave. Replaced diode and tested unit. Found all is functioning properly at this time and no other parts were needed.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Hutto, TX 78634
Cliff
Job Details: 08/25/2022
Arrived on site to diagnose a washer that is making unusual noise. Found slider collar hitting rotor and replaced slider assembly. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Austin, TX 78747
Scott
Job Details: 08/25/2022
Arrived on site for dryer door opening during use . Found catch and strike failing . Replaced both parts . Door is staying in place when shut . No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL OVEN
Model KEBC107KSS04
Near Austin, TX 78734
Matthew
Job Details: 08/25/2022
Arrived onsite to replace previously diagnosed parts. Replaced TOD. Tested unit at 350 degrees and notified customer of potential issues with self clean cycle. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Manchaca, TX 78652
Luis
Job Details: 08/25/2022
"Arrived on site. Replaced defective icemaker and fill tube heater,power cycled unit ran icemaker harvest test passed,ran fill test passed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78739
Luis
Job Details: 08/25/2022
"Arrived on site for water leaking. Found water leaking from valve in compressor compartment,replaced defective valve,no leaks from valve,ran diagnostics no errors on icemaker ran harvest test passed,ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78703
Luis
Job Details: 08/25/2022
"Arrived on site for noise complaint. Customer played recording of noise,noise from bubbles from cap tube entering evaporator. Per service pointer W11610345 adjusted filter drier tubing and adjusted lines."
We serviced a
UNKNOWN FREEZER
Model GAFZ30FDGB04
Near Driftwood, TX 78619
Kevin
Job Details: 08/25/2022
"Arrived on site and inspected freezer and customer is experiencing chattering/rattling noise. At this time there is no excessive noise happening. Removed rear panel and inspected compressor and did not find any issues, this model does not have a condenser fan. Removed evaporator cover and also did not find any issues evaporator fan is running smoothly. Sent a short video to KB/service management requested that customer try to take a video of noise to help and diagnosis and reported their experience to techline. 7734445477"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Driftwood, TX 78619
Kevin
Job Details: 08/25/2022
"Arrived on site and inspected cooktop, Cooktop was converted to propane by builder. customer requested adjustment to several burners. Disassembled left front and right front burners and examined all parts and swapped them. Right front burner flame height is a bit taller even though it is using the same orifices and valves are adjusted the same. To make them match left burner would need to be turned up and customer prefers it the way it is. Job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Pflugerville, TX 78660
Cliff
Job Details: 08/25/2022
Arrived on site to diagnose a venthood that is not turning on. Found neutral wire not installed in wiring junction and rewired unit properly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Austin, TX 78739
Kevin
Job Details: 08/25/2022
"Arrived on site and inspected refrigerator and found gasket on freezer door is torn on the bottom, took pictures. Filter needing to be replaced light is constantly displayed on user interface. There is a filter in place and switch is actuated but it will not reset, there is no manual reset.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS01
Near Round Rock, TX 78681
Gerry C
Job Details: 08/25/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the door and found it was able to be reassembled without any parts and remained intact throughout testing. Removing the unit from the cabinet and disassembling revealed the forward switch of the right side assembly had a faulty plunger and after replacing, the door closing issue was corrected. I reassembled the unit and tested and it operated as designed. ordrng 1 W10211972 (Door Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kyle, TX 78640
Andrey
Job Details: 08/25/2022
"Arrived on site to test unit for no cool, tested unit found RC evaporator frozen over and a bowed drip pan, customer stated that ever couple of days the evaporator freezes over and she as to defrost unit, evaporator fan with thermistor, drip pan, support and control UI, ordering parts office to reschedule ; ordrng 1 W11033168 (RC evaporator harness) and 1 W11457241 (Drip pan) and 1 W11089931 (UI) and 1 WPW10389152 (Support)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/25/2022
"Arrived on site and inspected refrigerator and found no ice production. Removed icemaker and found fill tube and funnel are frozen. Customer experienced water spraying out the top of the refrigerator where the fill tube enters insulation, Customer prefers to have fill tube replaced. After removing ice found icemaker will cycle properly and fill with water. Water also dispenses slowly on door, removed water filter and found filter head is spraying/leaking; ordrng 1 W11346622 (Filter head/ reservoir) and 1 W11415785 (Water tube)"