Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite and found fridge still freezing ff Evap drain pan and leaking into cabinet liner. Suspected frozen drain line. Returning with drip pan and drain extension. ; ordrng 1 W11084807 (extension) and 1 W11457241 (DRIP PAN)

Near Avenue F, Austin, TX 78751
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS3 Arrived on site for refrigerator that is not dispensing water or ice. Inspected unit and work area. Tested unit and found unit initially making a buzz but stopping almost immediately. Removed water filter and shook it out placed it back in and water read through the filter for one second before shutting off again. I asked the customer if she had an extra filter.

Near Stonehaven Dr, Temple, TX 76502
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS18NNZB0 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir with filter removed,diagnosed a defective water valve. Replaced water valve,ran diagnostics all test passed.

Near Long Champ Dr, Austin, TX 78746
Al R.

Al R.

DRYER MAYTAG PYE2300AYW Arrived to install previously ordered parts.Removed and replaced the thermal kit.Reassembled and unit worked properly..Job complete

Near Oakview Pl, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range broken hinge. Tested and inspected unit and found failed right side door hinge. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Eli Whitney Way, Hutto, TX 78634
Jacob S.

Jacob S.

DRYER ELECTROLUX EFDE317TIW1 Arrived onsite to replace parts ordered by previous tech. Upon taking apart the unit. Found that blower wheel was broken. Replaced wheel. Tested unit. No issues at this time. Job complete

Near E 3rd St, Austin, TX 78702
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH31017HW3 "Arrived on site to diagnose microwave throwing F1E4 error. Called tech line and spoke to Dave, since tech sheet checks checked good, but unit is back feeding. Dave recommended replacing all interlocks and switches. Replaced upper and lower and retested. Unit still throwing error. Called tech line and spoke with Ed who said the issue is usually in the secondary interlock switch. Ed has me jump the switch. Unit ran with switch jumped, which seems to indicate the switch isn’t contacting or failing. Ordering another switch and also wiring* harness. SR7728315866. ; ordrng 1 W10269460 (switch) and 1 W11300385 (WIRING HARNESS)"

Near Swearingen Dr, Austin, TX 78758
Kevin B.

Kevin B.

FREEZER WHIRLPOOL WZF34X20DW01

Near Manassas Dr, Austin, TX 78745
Al R.

Al R.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived to inspect gas range center burned not working.Removed and replaced the center knob and unit turned more than before, but didn’t ignite.Unit will need a manifold to complete repair.Advised customer I’d order the manifold and left the residence.

Near Rockport St, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4709AWB1 "Arrived on site to inspect dishwasher not cleaning good. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed, but it felt like the element was not getting hot enough. It’s showing 7-9amps as designed. Looking at the element, there are two spots that look as if they’re about to burnt out and break and a few other spots where it’s beginning to rust/wear out. All other components are functioning properly. I am ordering the element and scheduled return service No water leaks observed during service.; ordrng 1 W10518394 (heater)"

Near Katherine Way, Leander, TX 78641
Richard P.

Richard P.

MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived onsite for the microwave not working. During testing found that the vent fan does not work causing the microwave to overheat and shut down. Ordering parts and office to schedule.; ordrng 1 W10849846 (cntrl-elec) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11252443 (motor-fan) and 1 W11459357 (HARNESS)

Near Thorpe Ln, San Marcos, TX 78666
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS04 Arrived onsite for the oven making a noise during baking. Took convection fan off and inspected it for any signs of rubbing marks. During inspection found that the fan blade did have some shining marks on the blades indicating that it was rubbing on the screws holding the fan motor. Replaced fan and motor and convection fan motor tested fine and no noise. Advised customer to monitor while baking . Complete

Near Skipping Cedar St, San Marcos, TX 78666
Al R.

Al R.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived to inspect dishwasher door gasket.Found the customer caught something on the door gasket causing it to hang off the top of the unit.I reinstalled it and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Powder Creek Cove, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found defrost failure in RC evaporator due to communication issue with controls. Replaced user interface and main control and tested unit. Found all is functioning properly at this time. Homeowner will defrost unit for 24 hours to restore airflow and has signed defrost waiver.

Near Seaholm Ln, Hutto, TX 78634
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW1 Arrived on site for washer not advancing cycles. Performed diagnostics mode and checked fault codes. Found error F7-E5 shifter fault and F8-E1 long fill. Performed automatic test cycle and found cold water not activating. Tested in manual test mode and switch back and forth to heavy agitation and spin cycle. Found shifter responsive each time. Activated cold water inlet valve and found very little water entering unit. ; ordrng 1 W11127357 (INLET HOUSING )

Near Indian Creek Dr, Georgetown, TX 78626
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE GLHS36EESB5 Arrived onsite and replaced gasket all checks good.

Near Alguno Rd, Austin, TX 78757
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL GB2FHDXWS06 On site for refrigerator leaking water out of freezer. Upon further inspection found that the freezer had a clogged defrost drain line. I was able to replace the drain line with an updated part

Near Twin Ridge Ct, Belton, TX 76513
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KDTM354DSS4 "Arrived on site to,install previous diagnosed part. Gained access to sump assembly. Removed failed sump and installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."

Near Westfield Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of fan speed error code, found fan would work on high speed but not low speed in diagnostic mode, ordering control and blower motor. ; ordrng 1 W11261167 (CONTROL BOARD)"

Near Flowing Brook Dr, , TX 78738
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures or error code saved in unit. Advised homeowner about best cycles and options to run for best performance as well as necessity of using rinse agent for proper drying. No leaks were found at time of service.

Near Tordesillas Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0AS00 Arrived on site to replace inverter and magnetron and microwave control and fuse and interlock switches. Replaced all parts test unit and unit still giving error code. Called techline and they said waveguide must be damaged if we have replaced the parts and unit still not working. Sr#7728326439.

Near Rocky Bluff Dr, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Arrived on site for no ice. Icemaker not running through forced cycle diagnosed a defective icemaker,installed a new icemaker powered unit on icemaker ran through a cycle water filled icemaker unit working as designed.; used 1 W10882923 (ICEMAKER ) from stock"

Near Webberville Rd, Austin, TX 78702
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for proper ventilation. Found weak motor. Replaced motor. Tested unit unit performed good job complete.

Near Eves Necklace Dr, Buda, TX 78610
Scott  M.

Scott M.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for condensation building up in dryer . Found outside warm air is mixing with cold ac air inside dryer . Talking to customer ,no drying issues . Moisture builds up even when dryer is not used , only started when temps outside starting to get hot . Advised customer to contact builder and see if exterior flap is stuck open . No lint build up at time of service. Job complete ."

Near Giordano Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48FTS02 "Arrived on site for refrigerator not cooling in FC and RC. Tested and inspected unit and found compressor pulling 1.6 amps, checked evaporator and found snow ball up top and not frost pattern elsewhere (See SD-QuickPic) S Ordering needed parts. SS repair. Office to schedule. 3 hour job. No water leaks present at time of service. .; ordrng 1 212643 (sealer-gum) and 1 876765 (mtg kit) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (3 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10143759 (dryer)"

Near Lorax Ln, Taylor, TX 76574
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered part(s). Due to the water not dispensing, I removed and replaced the inlet valve at the back and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Co Rd 258, Liberty Hill, TX 78642
Robert J.

Robert J.

MICROWAVE BOSCH HMB5051/01 "Arrived onsite to test unit not starting. Microwave will need to be removed to complete repairs. Previous repair company stripped the screws. Customer requests research for stainless kit, 4 screws one on each corner.; ordrng 1 PARTRESEARCH (INSTALLATION KIT -STAINLESS, 4 SCREWS ONE ON EACH CORNER )"

Near Saddle Blanket Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR GE GTS22KSNBRSS "Arrived on site for customer complaint of unit using to much energy, called techline to report issue, using 2.150 kWh per day. Techline said the kWh usage is just an estimate, customers unit was half full if that of product, and a temperature probe running into freezer breaking gasket seal, 83 degrees ambient temperature, unit was cooling just fine,

Near Haynie Flat Rd, Spicewood, TX 78669
Noah D.

Noah D.

WASHER MAYTAG MHW5630HC0 "Arrived on site to inspect washer for leaking, upon inspection found the dispenser filled with water indicating a leaking valve, ordering dispenser and valves to fix issues, instructed customer to keep bellow clean. Office to reschedule ; ordrng 1 W10918521 (DISPENSER ) and 1 W11036928 (VALVE) and 1 W11036930 (VALVE )"

Near Acquedotto, New Braunfels, TX 78132
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived in site for oven combo smelling like burnt wiring. After speaking to the customer I found out the microwave has stopped heating. I inspected the unit and work area. I found no signs of burning or smoke damage by the wiring and controls I could see. I found the unit wired in, in a way that I can only pull the unit half way out. See so quick pic. With the microwave not heating I will need to replace the magnetron and the inverter board, but I cannot access those, with the unit only pulled half way out. The customer will have to have someone I wire the unit from the wall so it can be pulled out completely. I am ordering a inverter W10217711 to complete the repair. The office will schedule once the customer has the oven ready for us to pull all the way out.; ordrng 1 W10217711 (inverter)"

Near Brenham Ln, Volente, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite for unit not making ice. Looked at ice maker. Saw that ice maker had ice stuck in ice maker. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Black Forest Rd, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Arrived onsite to test unit not making ice. Tested unit and found that ice-maker needs replacement. The prescreened ice maker was incorrect. Need to order correct ice maker for unit.; ordrng 1 W10882923 (icemaker)

Near Saddle Blanket Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Arrived on site for no cool in fresh food. Found evaporator incased in ice,diagnosed a defective main control not sending unit into defrost. Defrosted evaporator,replaced main control,powered unit on checked air flow good.

Near S MoPac Expy, Austin, TX 78746
Jonathan M.

Jonathan M.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for refrigerator that’s not making ice or cooling. Inspected unit and work area. Customer advised that the unit was not making ice prior to it not cooling. Checked unit and found refrigerator sitting at 78°F. Removed back cover and took pressures. Found the low side sitting at -15 psi. The high side was sitting at 210 psi. This would indicate that there’s an issue with a restriction. Ordering sealed system parts including compressor, evaporator‘s, three-way valves, dryer, and coupler. Office will need to schedule return visit due to out of stock compressor. ; ordrng 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 W11036448 (solenoid) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Madison Cir, Hewitt, TX 76643
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH31017HS Arrived onsite for microwave with F1E4 error code. Upon inspection I found that the error code will flash when you try to use the microwave and will not do anything past that error. The error is for the MW relay. I replaced the control that houses that relay and still got the same error code. I inspected the door switches and found the lower switch had a burnt connector. I tested the switch and it is bad. I replaced the switch and the unit is now working and heating as designed. Job complete.

Near Angelo Loop, Round Rock, TX 78665
Jonathan M.

Jonathan M.

OVEN MAYTAG MEW7630DS02 "Arrived on site for double wall oven that has a broken outer glass on the bottom door. Inspected unit and work area. Found outer glass broken but inner glass not broken. Replaced outer glass door and nameplate and tested unit. Unit is working as designed.

Near N 49th St, Waco, TX 76710
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher not operating. Performed diagnostics mode, found error F6-E4 float switch error.

Near S Elm St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS03 Arrived on site to test unit and buttons on left side not responding. Verified control panel and display board not operating correctly. Replaced display board and control panel. Tested unit unit worked good. Job complete.

Near Vicenza Dr, Austin, TX 78739
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 (JJ) Arrived on site for dishwasher top rack stopper broken. Inspected work area unit. Removed failed stopper and installed new. Performed diagnostics and no error codes. Spoke with customer about user guide. All tested good. No water leaks detected.

Near Quarry Rock Loop, Liberty Hill, TX 78642
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher not heating. I ran diagnostics as well as tested the continuity of the heater and thermostat. Both parts tested perfectly and during diagnostics the main control was sending a full 120volts to heater as needed. Upon further inspection I found a lot of left over soap in the pump assembly that was causing the unit not to fill with water properly which in turn caused the unit not to heat back of the lack of water which would trigger the heater to never kick on. I removed all soap and suds from unit and retested dishwasher. Heater and rest of unit working as designed. Call complete

Near Harper Ranch Rd, Georgetown, TX 78626
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range panel dented. Upon further inspection, I inspected the control panel and it was good. Questioned customer of what was damaged and they advised the drawer panel. I found a small dent just under the handle to the right. Customer provided copy of closing documents to verify the cosmetic warranty. I am ordering the broiler drawer outer door panel and scheduled return service No gas leaks detected during service.; ordrng 1 W10482110 (panel-drwr)"

Near Scenic Valley Dr, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for toe kick falling off . Found left side not screwing in . Found screw clip on ground . Reinstalled clip and attached toe kick back on . No other issues ,no water leaks detected at time of service. Job complete ."

Near Clare Island Bend, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect washer for not starting, upon inspection found the washer wired badly, rewired and checked voltages to all parts. No problems found. Rewired and tested. Complete"

Near Ilka Rd, Seguin, TX 78155
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area.

Near Connell Dr, Killeen, TX 76543
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to diagnose a refrigerator that is making unusual noise. Found wiring for center mullion pinched preventing mullion from receiving power. Left side RC door will need to be replaced to complete repairs as wiring is molded into door. .; ordrng 1 W11254957 (LEFT DOOR SS)

Near Aria Cove, Round Rock, TX 78681
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for underneath light not shutting off . Found control would respond to touch command . Relay stuck on control .replaced control, light is responding and turning off . Job complete ."

Near Arcata Ave, Pflugerville, TX 78660
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived onsite for MW door issue. There is a scratch on the handle. I went to replace the door and found that the door I had was black stainless and the unit is stainless steel so I will need to re order the correct door and return. (W11117588) door ; ordrng 1 W11117588 (door/mw)

Near Great Sand Dunes Ave, Pflugerville, TX 78660
Eman J.

Eman J.

MICROWAVE WHIRLPOOL WML55011HS3 Arrived onsite for previous diagnosed parts. Replaced cooling fan. Tested system. Noise isn’t present and everything else works as designed. Job complete.

Near Vorwerk Rd, Manor, TX 78653
Scott  M.

Scott M.

VENTHOOD UNKNOWN WVW53UC6FS2 Arrived on site for right back corner hanging down . Found back trim piece wasn’t inserted properly in slot . Took trim out and reinstalled it properly . Job complete .

Near Fruit Dove Cove, Pflugerville, TX 78660
Luis M.

Luis M.

FREEZER WHIRLPOOL WRT108FZDM07 "Arrived on site for middle divider extremely hot. Mullion divider extremely hot to the touch,removed compressor cover,found harness not connected to motor,installed harness correctly to condenser,condenser fan powered on."

Near Foremost Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER WHIRLPOOL WDF550SAHS0 "Arrived on site and inspected dishwasher and found no function from user interface, found no power showing at control board and after correcting connections at terminal block and ensuring power cord is correct user interface is operating again. Started a normal cycle and it is progressing properly, no water leaks from connections at time of service, job complete"

Near Staggerbrush Rd, Austin, TX 78749
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found no power at terminal block. Inspected breaker and found it is tripped. After resetting breaker ran dryer for several minutes and confirmed airflow is good. Dryer is now operating normally,

Near Parker Ranch Cir, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR AMANA ASI2575GRB01 "Arrived onsite to test unit door not opening. Tested unit and found drawer glass insert offset from hinge. Adjusted glass and drawer, tested unit and unit drawer functions properly. No leaks detected at this time. Job complete."

Near Lance Trail, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR GE GNS23GSHBFSS "Arrived on site ,replaced main control . Heater and evap fan are working . No water leaks detected at time of service . Job complete ."

Near Byrne St, Smithville, TX 78957
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of unit not heating up, I did a factory reset and tested unit, oven heated up to 450 degrees with no issues, I tested blower fan motor on low and high speeds, unit tested good."

Near Llano Stage Trl, Austin, TX 78738
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCES550HBL00 Arrived on site for burner sitting correct under glass. Performed diagnostics and disassembled unit and found burner not clipped in correctly. Corrected burner and assembled unit. Powered unit on and tested operation of all burners. All tested good.

Near Cavalier Ln, Liberty Hill, TX 78642
Eman J.

Eman J.

RANGE WHIRLPOOL WFG505M0BS Arrive domsite for previous diagnosed parts. Replaced evening feet. Tested system. Everything works as designed. Job complete.

Near Ambler Dr, Austin, TX 78753
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for the refrigerator doors not sealing. During inspection found no issues with the door gaskets on the freezer door and refrigerator door. Both are sealing properly and there are no signs of frost build in either compartment. All functions tested good and refrigerator is cooling properly. Complete.

Near N Shore Trail, New Braunfels, TX 78130
Lou S.

Lou S.

REFRIGERATOR GE PFSS9PKYASS Arrived to install previously diagnosed and ordered part. Removed and replaced the ice dispenser door assembly. Tested unit and it operated as designed with no water leaks observed during service. Job completed

Near Rockbrook Farms Ln, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for fridge not dispensing . Found dispenser motor very weak . If ice bucket was present with ice , dispenser would just click once . Replaced motor . Unit is now dispensing . No water leaks detected at time of service. Job complete ."

Near Cromarty Ln, Austin, TX 78754
Tyler  G.

Tyler G.

RANGE JENN-AIR JES9800BAS Arrived on site for range that would not turn on properly before the oven. Upon further inspection I found that parts of the user interface control we’re not responding whenever they were being touched the control panel was not in child safety lock mode or anything like that. Certain parts of the user interface are just starting to short out and not responding when the buns are being pushed therefore the oven will not function as such because you cannot set any features on the control panel. We will need to order the new user interface panel control in a stainless steel color. . ; ordrng 1 WPW10206087 (panl-cntrl)

Near FM2484, Salado, TX 76571
Kayman B.

Kayman B.

VENTHOOD KITCHENAID KVUB606DSS3 Arrived onsite for vent hood lights not working. Upon inspection I found a loose plastic wire connection that wasn’t seating correctly to make the connection for the lights to turn on. I manipulated the connectors so they seat better and taped them together so the plastic doesn’t move around. Unit is working as designed. Job complete.

Near Tate Ln, Round Rock, TX 78665
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BB0 Arrived to install previously ordered failed parts.Removed and replaced the gasket and bake igniter.Reassembled and unit tested as designed..Tenant satisfied with repair.

Near Bowline Dr, Georgetown, TX 78633
David  Z.

David Z.

DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site to diagnose disposal that was not draining. Performed diagnostic and found chopper blade locked up with food obstructing the drain. Was able to free and adjust chopper blades to free spin again. Unit is now draining properly. All is working as designed. Call complete.

Near Ridgeline Blvd, Cedar Park, TX 78613
Tyler  G.

Tyler G.

UNKNOWN UNKNOWN NAGJFDHJ/

Near Williams Dr, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ED5LTAXVL00 Arrived on site for refrigerator that wasn’t cooling properly and the edges of the liner were really hot. Inspected unit and work area. Found condenser fan not running. Replace condenser fan motor and tested unit. Condenser fan kicked on and started running the compressor would not. Advise customer that the compressor and refrigerant was too hot and under too much pressure to start up right away. Advised her to keep unit unplugged for 12 hours to allow that refrigerant to cool down and decrease in pressure. Unit should be working as designed wants temperatures cool down. Call complete.

Near Ravenwood Ct, Temple, TX 76502
Eman J.

Eman J.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for previous diagnosed parts. Installed parts. Tested system. Everything works as designed. Job complete.

Near Hubert R Humphrey Rd, Manor, TX 78653
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for toe plate unsecured on dishwasher in home about to close. Builder advised official tabs missing. Secured toeplate. All checks good. Unit is now operating as designed. Advised builder.

Near Maysillee St, Austin, TX 78728
Lou S.

Lou S.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on site to inspect washer with no water coming in. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1. Cleared the code and continued with testing. I found that the cold water valve is bad as no water was coming in. Hot water is dispensing as designed. I removed and replaced the valve and found the cold water valve clogged with debris. Calibrated the unit and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near Honeycomb Hollow, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site and replaced all bumpers on refrigerator so they all match white on white. Job complete

Near Goldenrod St, Kyle, TX 78640
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW3 "Arrived onsite for the washer not working properly. Ran diagnostics and found that the washer will not go into a spin cycle or agitate. Console was also not responding correctly as well. Looked under washer and found that the stator and rotor were covered in oil from the gear case leaking. Console ,main control, clutch, gear case will need to be replaced.

Near Highmeadow Rd, Lockhart, TX 78644
Richard P.

Richard P.

WASHER MAYTAG MVWC565FW0 "Arrived onsite for the washer not spinning. During testing found that the agitator was the only thing spinning replaced GEARCASE, cam, belt, control. Did not resolve issue. Did some further testing and found that the spin basket is very wobbling. Took spin basket out and tried to reset and basket is still wobbly. Will need to replace spin basket. Ordering parts and office to schedule ; ordrng 1 W10752719 (basket) and 1 W11385424 (LOCK RING )"

Near Prairie Lea Rd, Kingsbury, TX 78638
Noah D.

Noah D.

RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site to inspect oven for not heating, upon inspection found the oven not heating whatsoever, checked all elements, no problems found with elements, will need to order control. ; ordrng 1 W10887899 (CONTROL )"

Near S Academy Ave, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR GE GSS25WGTABB Arrived to install defrost heater and thermostat. No leaks detected.

Near Miss Donna Ln, Dripping Springs, TX 78620
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KSCS25INSS02 "Arrived on site and found icemaker will not cycle, after replacing icemaker it filled with water and cycled immediately. Also replaced shaft adjusted on previous visit to ensure it will continue to work properly. No water leaks from connections at time of service, job complete."

Near Elliott Ranch Rd, Buda, TX 78610
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to inspect dishwasher for not opening dispenser, checked dispenser and found it damaged, replaced dispenser and retested, no problems found. Complete"

Near Twirling Pecan Cove, San Marcos, TX 78666
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFF507HPS00 on site for refrigerator that won’t turn on in the refrigerator or freezer section. Inspected unit and work area. Found upper lights dim and freezer light out. Replaced freezer light with truck stock light and tested unit. All lights came on and are working as designed.

Near Hemlock Blvd, Temple, TX 76502
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JS48SEDUDW15 Arrived onsite and found split in hose from valve to filter housing. Corrected with sealant. Advised customer that if slow leak is ongoing we will return and replace hose.

Near Robbins Rd, Austin, TX 78730
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48QVS10 "Arrived on site for customer complaint of high temp error code every once and a while, found return air duct was partially blocked with ice, I used steamer to melt ice and unit tested good. Customer had an extreme amount of product in both sections pushed up against the back wall, I instructed customer to leave gaps between back of shelving and back wall. Unit tested good."

Near De Fortuna Dr, Bee Cave, TX 78738
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to replaced broiler door panel ,and clean glass from previous repair . Apon arrival customer complained about hinges being scratched up and left trim on door being scratched . Ordering hinges and left trim . Will clean glass and panel on return to replace trim and hinges . No gas leaks detected at time of service . Please call to set return .; ordrng 1 W11209792 (trim-door) and 2 W11240518 (hinge-door)s"

Near Lansdale Cove, Austin, TX 78753
David S.

David S.

WASHER WHIRLPOOL WTW7300XW2 "Arrived on site for washer not advancing through the cycle. I entered diagnostics mode and found lid lock fault codes. I entered manual test mode and found the lid lock intermittently responding to commands. I gained access to the control and found the control is intermittently sending signal to the lid lock. I unplugged the unit to power cycle it. I tested the lid lock again and it worked a couple of times and than started to fail again, indicating the control is failing. The main control W10372181 will need to be replaced to complete the repair.ob complete. No water leaks detected."

Near Justin Leonard Dr, Round Rock, TX 78664
Lou S.

Lou S.

DRYER WHIRLPOOL WED8620HC1 "Arrived on site to inspect dryer console not working. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested the console and it failed; not all of the buttons were responding. I tested ohms to the harness and it was good. I am ordering the console in chrome shadow and the main control-just in case. No lint observed during service, office to schedule return service due to OOS parts.; ordrng 1 W11367342 (CONSOLE CHROME SHADOW) and 1 W11387574 (CONTROL)"

Near High Lonesome, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and found freezer is -10 degrees, fresh food is 65 degrees, spoke with tech line and they asked whether power was cycled on the refrigerator when the thermistor was replaced on previous visit. If not they requested that the refrigerator be left off for one minute to reset control board. Also found damper had frost buildup around the edges and replaced damper control, customer will monitor refrigerator for correct operation, job complete."

Near Summer Vista Dr, Buda, TX 78610
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not dissolving pods. Upon putting unit into diagnostics I found that no water was entering the unit. I went to the valve under the sink and the hot water valve was turned off. I turned on the valve and retested. The unit is working as designed and no leaks detected during time of service. The resident is on a water softener so I explained to them the importance of liquid detergent and rinse aid when on a softener. Job complete.

Near Fresno Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to test unit for unit not getting to temp and unit making loud noise. Found cooling fan making extremely loud noise. Ordering new cooling fan W11245567 . ; ordrng 1 W11245567 (COOLING FAN )

Near Honeybee Ln, Austin, TX 78737
Tyler  G.

Tyler G.

WASHER GE GTW460ASJ8WW "Arrived on site for washer not spinning and ui display flashing. Upon further inspection, found that the main control (which houses the display led’s) and other selection switch’s were flashing randomly when trying to interact with machine. On all prior diagnostic/repair visits the machine at no point leaked or showed any signs of leaking any fluids. During this trip I inspected the gear case, motor, and other related hardware and found that the gear casing is leaking lubricant slowly but steadily when used. Customers stated it is now making a whining noise more prominently the closer it gets to the rinse and finale spin cycles. There is an internal short some where in the wiring of the unit that is the likely to be why the main control has now defected once again. This would also lead to improper electric transference between main control and gear case hardware causing it to over work itself and then leading to it overheating and leaking.

Near Red Rock Dr, Belton, TX 76513
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived onsite for dishwasher not washing. Tested system. Got error code 4,3 before diagnostics begin. Cleared error code. Diagnostics began and pump and motor is washing as it should. Started system out of diagnostics. Everything works as designed. Job complete. No water leaks at time of service"

Near Kaeleku Ln, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFI2570FEW01 "Arrived on site and inspected the refrigerator and found icemaker has failed, after replacing icemaker it cycled properly and filled with water, no further repair is required at this time, job complete"

Near Fergus, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Temp in fresh food reading 50° installed correct thermistor powered unit on good air flow entering fresh food compartment

Near Twin Creek Dr, Manchaca, TX 78652
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15POZP0 "Arrived o site for no ice. Unit of powering on,diagnosed a defective external drain pump. Removed unit from enclosure,replaced drain pump,installed all hoses and drain hose,ran water through unit to pump no leaks entering drain pump,drain pump removed water,no leaks at tubing. Reinstalled unit ran diagnostics all test passed.

Near Hartford Rd, Austin, TX 78703
Richard P.

Richard P.

DRYER WHIRLPOOL WED4616FW0 Arrived onsite for the dryer not heating. During testing found that the terminal block was burnt and the cord. Replaced terminal block and cord. Could not test because the apt maintenance guy turn the breaker off to the dryer and the back terminal cover was missing.

Near Windsor Blvd, Lockhart, TX 78644
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for refrigerator making loud noise. Upon inspection I found a small amount of ice formed on the evap cover. I checked the ice and found that there is ice stuck to the inside of the evap cover so I did not remove the cover to prevent any damage to the evaporator. I put the unit into defrost mode via diagnostics and the heater cycled as designed. I also found some ice at the bottom of the freezer door indicating a air leak at some time I could not locate any air gaps in the gaskets. It’s possible the freezer was left open at some point and ice formed intermittently. I replaced the UI control (W11203289) just Incase. Unit is working as designed at this time. I advised customer to keep an eye on it and let us know if the ice returns without the door being left open. Job complete

Near Collins St, Round Rock, TX 78681
Richard P.

Richard P.

OVEN WHIRLPOOL WFC150M0EB3 Arrived onsite for the oven not heating. During testing found that the control board was no good. Replaced control and oven started to heat just fine.

Near Windsor Blvd, Lockhart, TX 78644
Luis M.

Luis M.

REFRIGERATOR IKEA IX7DDEXDSM01 "Arrived on site for a defective main control. Installed a new main control,powered unit on compressor and fans powered on."

Near Skyline Dr, West Lake Hills, TX 78746
Noah D.

Noah D.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer for not drying upon inspection found the L2 switched with neutral, wall outlet must be rewired. Instructed customer to have electrician fix outlet. Complete"

Near Mallow Dr, New Braunfels, TX 78130
Eman J.

Eman J.

RANGE GE JB645RK4SS Arrived onsite for range burner light not turning off. Tested system. Forcing switch faulty. Replaced switches. Tested system. Everything works as designed. Job complete.

Near Co Rd 130, Paige, TX 78659
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site for refrigerator that was not cooling properly upon further inspection I found that the thermistor in the fresh side as well as the main control we’re not communicating properly with one another and it was causing issues with the entire fridge overall such as the compressor running for too long and not cooling the freezer down as well as tripping the compressor

Near Azul Ct, Georgetown, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to inspect wall oven display not working. Upon further inspection, I cycled the power to the unit and the display came back on. I reset the time and date and when I went to test the unit, the date jumped back to January 1. Due to the console failure and the control not being updated, I removed and replaced the main control and console and tested. Unit is operating as designed and keeping time/date. Job completed."

Near Lambert St, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS0 "Arrived on site to test unit start button. Buttons 2,5, and 8 were also not working. Control panel was bad. Replaced control panel, tested unit and unit functions correctly.

Near West Ave, Austin, TX 78701
David S.

David S.

REFRIGERATOR LG LFX25960ST "Arrived on site for fridge making a noise. the customer had the unit unplug, but they had a recording of the sound and it sounded Like the evaporator fan. I have pulled the freezer evap cover off and I don’t see any signs of a sealed system issue, there is a good frost pattern. I am replacing the evap fan motor to correct the sound issue. I reassembled the unit and it is operating as designed. No water leaks detected. Job complete."

Near Hamlet Cir, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FFSS2615TS3 Arrived for a noisy refrigerator. Couldn’t mimic sound. Based on customers description added sound dampener to compressor. No leaks detected.

Near Twain St, , TX 78619
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WOC54EC0HS02 "Arrived onsite for oven that has a broken door. Inspected unit and work area. Found left side hinge locked and jammed into the glass door housing. Attempted to remove hinge but was unable to. I called Techline and spoke to Dustin SR# 7728301488. He advised to replace the outer glass door that holds the hinges, the name plate, and bring both hinges for full repair. Ordering parts but parts are out of stock and a PSP item. Therefore, the office will need to contact customer about the reschedule date once parts become available. ; ordrng 1 W11110281 (glass-door) and 1 W11178521 (nameplate)"

Near Glenview Cir, Woodway, TX 76712
Jacob S.

Jacob S.

WASHER MAYTAG MVWB835DW0 Arrived onsite for F6E2 communication error. Tested unit. Got error code F6E2. Got authorization to replace both UI console and panel. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Schriber Rd, Buda, TX 78610
Richard P.

Richard P.

REFRIGERATOR GE GFE28GYNBFS Arrived onsite for the refrigerator not cooling. Installed new start device and compressor stated running and is cooling. Complete

Near Porter Ln, Lockhart, TX 78644
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWC360AW0 "Arrived on site for washing machine that is not spinning up close or starting the cycle. Inspected unit and work area. Placed unit and service diagnostics and found an F7E6 (motor fault) error code. Tested resistance to the motor circuit and found proper resistance. Checked connections to the shifter and found proper connections when looking underneath, found two wire motor connections stripped from the connector. Reattached wires to the connector heading to the motor. Tested unit. Unit is working as designed. If customer calls back, customer will need wire harness. Call complete."

Near Las Moras Dr, Temple, TX 76502
Tyler  G.

Tyler G.

WASHER MAYTAG MVWX655DW1 Arrived on site for a washer that was not spinning pulls out all the way.

Near S Walnut Rd, Belton, TX 76513
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL ED5LHAXWB00 Arrived onsite for unit not cooling on both sides of the unit. Tested unit. Found that start device was bad. Replaced start device. Compressor kicked on. Unit started cooling after 10min. No issues at this time. Job complete

Near Breezy Pass Cove, Austin, TX 78749
Wesley P.

Wesley P.

REFRIGERATOR KENMORE 40141003010 Arrived onsite and found dispenser pad to be sticking. Advised customer that pad could be replaced.

Near N Quinlan Park Rd, Austin, TX 78732
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW1 "Arrived on site for a washing machine that is making a sound while spinning. Inspected unit and work area. Placing it in service diagnostics and found an F0E5 (unbalanced load) error code. Placed unit in an auto test and when unit came to the spin, the agitator started spinning and the basket started skipping and not catching on the agitator. Spun agitator and found the basket completely detached from the Cupler bolt inside. Attempted to remove agitator and found burnt black oil around top of agitator. Tried to pull off agitator and found the agitator completely seized up on the gear case. Unit will need outer tub, inner basket, hub kit, wash plate, and gearcase for full repair. Will need two techs for two hours. Ordering parts and office will need to contact customer when parts are available due to out of stock parts. ; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (2 HOURS) and 1 W10752719 (basket) and 1 W11219115 (OUTER TUB) and 1 WP8533928 (screw) and 5 WP8533953 (

Near Campbelton St, Waco, TX 76705
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5300SQ0 "Arrived on site for long dry times . Found air flow restriction . Ran temp checks, getting up 255. Found out side vent full of lint . Recommended cleaning exterior venting . Job complete"

Near Bantom Woods Bend, Austin, TX 78724
Jonathan  S.

Jonathan S.

OVEN JENN-AIR JJW8330DDS "Arrived on site for oven not responding. Performed diagnostics and attempted to perform encoder test. Tested voltage to control and found correct. Will need to replace UI to repair. Inform customer that UI only comes in the color black. Removed failed UI and installed new. Tested all operations. All tested good.

Near Sunset Ridge, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to replace freezer door due to broken wires, I replaced door, unit tested good."

Near Madriena Way, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to replace freezer door due to broken wires, I replaced door, unit tested good."

Near Madriena Way, Spicewood, TX 78669
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW3 "Arrived onsite for unit not finishing cycle. Tested unit. Was getting error codes F8E1 long fill, F2E stuck key. Replaced valve and control. Tested unit. Unit test good. No issues at this time. Job complete"

Near Saville Loop, Austin, TX 78741
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher customer says is not drying dishes. Ran through diagnostic cycle and confirmed all functions working. Advised customer they need to run hot water first, use rinse aid since none was seen being used, and use the high temp options. Advised that as the plastic tub cured water would run off and it would dry better. All is working as designed with no water leaks, and customer advised on proper use and care. Call complete."

Near Horse Trap Ln, Austin, TX 78717
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE500ESS02 Arrived on site to test unit for unit giving shorted keypad error. Replaced console test unit and unit test good job complete.

Near Chamois Way, Austin, TX 78736
David S.

David S.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to install previous diagnosed parts. I gained access to the heating element and replaced new. I turned the breaker back on and plugged the unit in. As soon as I put it into diagnostics and the motor came on the breaker tripped. I swapped the plug into the disposals outlet and tested the unit the operated as designed. I swapped back in the old heating element and tested it using the disposals outlet, the breaker tripped when calling for heat. I put the new heating element back in and tested again. Unit is operating as designed no water leaks detected. I spoke with the customer about having an electrician out to inspected the dishwasher outlet and the arc breaker.

Near Nautical Cir, Round Rock, TX 78681
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for UI panel damaged. Found also inner door cracked . Ordering inner door and bolt latch if needed . Marconi recommendation is to also replace vent gasket . No water leaks detected at time of service . Call to set return . ; ordrng 1 W10254545 (gasket,vent) and 1 W10274884 (latch asm) and 1 W10274908 (door-inner)"

Near Pond Springs Rd, Austin, TX 78729
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for fridge having ice build up in freezer. I spoke with the customer er and they already put the unit through a defrost. I inspected the unit and work area. I found no signs of an air leak anywhere. I replaced the control UI and spoke with the customer about how the UI is what control the defrost for the fridge. No water leaks detected job complete.

Near Pleasanton Pkwy, Pflugerville, TX 78660
Robert J.

Robert J.

DISHWASHER GE GDF530PSM0SS Arrived for dishwasher not draining. 120 volts supplies to drain pump. Drain pump not draining. Replaced pump. No leaks detected.

Near Fort Sumner St, Dripping Springs, TX 78620
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for unit giving error code. Tested unit. Found that lid is not closing correctly for latch to work. Ordered part. Rescheduled with customer. ; ordrng 1 W11101059 (lid)

Near E Ben White Blvd, Austin, TX 78741
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site and inspected refrigerator and found it is unplugged, after connecting to power compressor is getting voltage but not running. Replaced start device and compressor began running but start device began tripping. Either new start device is faulty or compressor is. Replace start device again before performing sealed system repair.; ordrng 1 8201786 (start device,combo) and 1 W10143759 (drier (service)) and 1 W10913906 (coupler) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAPORATOR )"

Near Clovis R Barker Rd, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for cooling complaint. Found evaporator incased in ice,ran diagnostics bimetal reading open, replaced fan motor assembly that includes bimetal diagnostics still reading open replaced main control,ran diagnostics unit ran through a defrost cycle."

Near Wampton Way, Austin, TX 78749
Richard P.

Richard P.

DRYER GE GTD72EBSNWS Arrived onsite for the dryer making a noise. During testing could not duplicate the noise. Advised customer to monitor and to take a Video recording of the noise if it comes back. Complete

Near N Cesar Chavez Pkwy, Lockhart, TX 78644
Al R.

Al R.

DRYER ROPER RED4516FW0 "Arrived to inspect dryer not heating.Confirmed the complaint and tested voltage at the outlet and got L1/L2 =36 L1/N=18, L2/N=18.Issues were with the outlet, not the dryer.Customer will contact an electrician for repairs.Job complete"

Near Leader Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for oven turning on by its self. Customer stated that breaker is tied in with garage door and lights. Inspected unit and work area. Performed diagnostics mode and checked error codes. Found several F6-E0 errors. Callled Whirlpool tech support and spoke with Austin. He stated unit should be on it’s own circuit breaker. Spoke with customer on issue. (SR# 7728300830). At time service all tested good.

Near Landmark Inn, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL Wrx735sdbm00 Arrived on site and tested operation. Found unit not cooling and compressor not running. Accessed compressor and found no voltage to compressor. Tested voltage at control and found control not outputting voltage to compressor. ; ordrng 1 AUTHO (AUTHO ) and 1 W11035835 (cntrl-elec)

Near Meadowlakes Dr, Meadowlakes, TX 78654
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for refrigerated it’s not cooling in either freezer or refrigerator sections. Inspected unit and work area. Found unit in no cooling mode. Turn the cooling on and checked amperage at the compressor. Customer asked what the sound was that it was making. I advised him that that was his compressor. He advised that it had not made that noise since the no cooling situation started. I checked amperage at the compressor and found proper amperage. Checked the refrigerator for cooling and found the unit cooling. Unit is working as designed. Call complete.

Near Old Farm Rd, Waco, TX 76712
David  Z.

David Z.

WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose washer that had made some noise and dropped cam pulley. Performed diagnostic. Customer said bolt came off the gearcase shaft, and the cam pulley and belt wore a hole in the shield. Replaced cam assembly, and new belt. Retested and unit is now working as designed. Customer requested we direct ship the, a new shield and they will self install. All is now working as designed, shipping customer new shield. Call complete.; ordrng 1 W11409708D2C (SHIELD D2C)"

Near Ellen Ct, Austin, TX 78750
Jonathan M.

Jonathan M.

WASHER MAYTAG MHWE400WW01 "Arrived on site for washer that is flashing an F 21 code. Inspected unit and work area. Please do not in service diagnostics with an F21 (long drain) error code. Placed unit in auto test and found the drain pump not pumping out all the water. Replaced drain pump and found excessive build up going into the filter causing the drain pump motor to fail. Tested unit again in an auto test and unit worked as designed.

Near Wedgwood Dr, Temple, TX 76502
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13

Near White Water Cove, Pflugerville, TX 78660
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW7040DW0 Arrived onsite for washer making loud noise in spin. Upon inspection I found gear case oil on the underside of the unit on the drive system and inner walls. Will need a new gear case and drive system. I could not get authorization for the repair so the residents extended warranty provider will be reaching out to discuss options. Job complete.

Near Shiloh Rd, Bastrop, TX 78602
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, once water was entering reservoir the recirculating pump also failed, I replaced pump unit tested good. There was a leak coming from water filter/housing, instructed customer to replace filter.

Near Challenger, Lakeway, TX 78734
David S.

David S.

REFRIGERATOR WHIRLPOOL W8TXEWFYB03 "Arrived on site for fridge not cooling properly. I inspected the unit and work area. I spoke to the customer about the fridge and they stated it cools properly every other day. I put the unit into a forced defrost and found the heater working, the bimetal is working and thermistor and motor evap are working as designed.

Near Bedstraw Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found unit completely empty. Customer stated she lost power earlier in the week and placed all items in different unit. Measured temperature in ice container and found at 40°. Measured in FC at 4.5° and RC at 38°. Performed diagnostics mode and tested ice fan and found activating. Removed ice box and disassembled. Found wrong ice maker was installed. No charge to customer (CS). Office to schedule appointment when ETA is available. Customer requested JS for return.; ordrng 1 SEENOTE (SCH APT & REQ JS) and 1 W11294907 (ICE MAKER)

Near Gabriel Woods Dr, Georgetown, TX 78633
David  Z.

David Z.

REFRIGERATOR GE GSS22KGPCCC "Arrived on site to diagnose refrigerator that was not making ice and leaked. Performs diagnostic on unit. Tested a harvest cycle in icemaker. Icemaker was clunking and grinding and moving exceptionally slow. Found valve was still filling during harvest. Unit likely got stuck in harvest and kept going, constantly filling the bucket. Had ice in mold, with excessive water fill. Recommended new icemaker.Replaced icemaker and turned valve back on. Unit is no longer leaking. When temp is normalized the unit will work as normal. Call complete."

Near Lockleven Loop, Austin, TX 78750
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite and was advised that icemaker would not keep up with demand. Found water and pumps and condenser fan operating as designed. Dropped thin sheet of ice while onsite. Tested again from power off. Also a thin sheet. Found is set on thick setting. Replaced bin. Thermistor. In event of repeat symptoms order the control. Isolated functions are operating as designed.

Near Smoky Ridge, Austin, TX 78730
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW4 Arrived for washer tub off balance and making loud noise. Found spin basket off balance causing machine to shake with no clothes in it. Need spin basket replaced. Send RJ only. No leaks detected. ; ordrng 1 W10811960 (spin basket)

Near Fox Run Dr, Austin, TX 78737
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer not agitating clothes and clothes being dirty at the end of the wash. I found the washer pushed up against the corner of the restroom next to the toilet on a very tight space. I tried to maneuver the dryer out to access underneath the washer but was unsuccessful. I advised that the washer would need to be pulled out in the open for us to do the repair. From the sound of the washer in high spin it will need a new gear case and drive system. Office to RS. ; O-emld tckt

Near FM1209, Bastrop, TX 78602
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for refrigerator that still having lighting issues. Inspected unit and work area. Customer said that the issue now is completely different than the one prior. They said that the issue now is that their side lights and deli drawer lights are flickering. Tested all lights and found the left deli drawer light causing the lights to flicker. Replaced deli drawer light and tested unit. Unit is working as designed. Call complete.

Near Gladedale Dr, Waco, TX 76712
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of not cooling. Customer said evaporator frosting again. Removed shelf and drawers to get access to cover. Found cover not sealed properly per tech sheet figure #4. Ordering cover. Screw still in place. Will need to replace harness and cover on return. ; ordrng 1 W11211387 (COVER)

Near Austral Cove, Austin, TX 78739
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived on site and installed new hinges. Added shims to rear right and leveled unit. Unit tests good. Job complete

Near Bridgepoint Dr, Kingsland, TX 78639
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found thermal fuse has failed, after replacing thermal fuse also found one leg of 120 V is missing. Confirmed that plug is good. And electrician will be needed to correct power, job complete"

Near Quail Run, Buda, TX 78610
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHWE450WW01 "Arrived on site for washer not starting all the time. Customer stated that sometimes when pressing start key unit would not start. Performed diagnostics and tested start operation. Found key responsive. Tested several times and found key responsive. Issue would be with UI.

Near Capote Peak Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDE500VW1

Near Capote Peak Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for refrigerator RC door pin popping up. Inspected unit and work area. Found RC door rubbing door hinge. Inspected bottom hinge and found door raised to far up (see SD-Pic). Found top hing and pin will need to be replaced and unit will need to be leveled. ; ordrng 2 4387828a (shim)s and 1 W11409290 (HINGE) and 1 WP2182181 (PIN) and 2 wp2177331 (SHIM)s"

Near Venus Ln, Georgetown, TX 78633
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for unit not drying dishes. Put unit in diagnostics. Got F5E1 error code. Tested unit. Unit working as designed. Called Techline to report findings. Suggested to give customer instruct on the unit. Also says no issues to fix on unit. Got Sr#7728300409. No leaks at this time. Job complete

Near Currin Ln, Austin, TX 78748
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced door lock and drained unit. Replaced drain pump and reassembled. Tested unit in service diagnostics and unit is working as designed. Call complete.

Near Orchard Hill Dr, Belton, TX 76513
Jacob S.

Jacob S.

DRYER WHIRLPOOL MEDC465HW0 Arrived onsite for unit not drying clothes correctly. Tested unit. Unit test good. The air duct tube was really long. Possibly that it was too long for air to escape the unit to dry. Let customer know of issue. No issues at this time. Job complete

Near Minturn Ln, Austin, TX 78748
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for ice maker working from time to time and ice clumping together and finding some water leaking on the side of the ice maker door. Looked at unit. Found that unit is making full bucket of ice with no problem. Let customer know that the ice needs to used to allow the auger to break up the ice inside the bucket. No leaks at this time. Job complete

Near Holz Rd, Niederwald, TX 78640
Wesley P.

Wesley P.

WASHER MAYTAG WFW94HEXW2 Arrived onsite and found unit f6e2 error and no function.

Near Planters Woods Dr, Austin, TX 78730
Jonathan M.

Jonathan M.

ICE MACHINE WHIRLPOOL KUID308ESS0 "Arrived on site for ice machine that is not making ice. Inspected unit and work area. Placed unit in service diagnostics and water valve would not actuate or bring in water when in the fill test. Ran unit through the field test again and checked voltage going to the valve. I found 120.4 V going to the valve. Please connect her back on the valve and tested the field test again. Valve would not bring in water.. ; ordrng 1 W10897719 (valve) and 1 WPW10489122 (pump RECIRCULATING ) and 1 WPW10489125 (pump RESERVOIR DRAIN) and 1 WPW10511923 (thermistor)"

Near Hartrick Bluff Rd, Temple, TX 76502
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB8959SKW0 Arrived onsite to install previously diagnosed parts. As I was inspecting the unit I found a wire in the junction box was very loose and not secured to the terminal block correctly. I reconnected the wire in the correct secure position and tested the unit. Drain pump is draining but I found that there is still some water left in the tub once the 2 min drain cycle is complete. I found that the drain line goes from the DW straight down in a hole in the floor under and back up into the under cabinet to the kitchen sink. At some point the drain line connects to a 2 in diameter black hose that connects to the sinks P trap. The pump is not rated to pass water through that extra 2 inch diameter line. I explained my findings to the customer and what needs to be done to to the hoses to optimize the function of the drain pump. Job complete.

Near Cedar St, Bastrop, TX 78602
Jonathan M.

Jonathan M.

ICE MACHINE GE ZDIS150WSSD "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced external drain pump and tested unit. Unit began to fill, recirculate, and drain out as designed. Unit went through a clean and ice making cycle and was beginning to form ice. No water leaks detected at water lines. Unit is working as designed. Call complete."

Near Canyon Springs Dr, Belton, TX 76513
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of low ice production. Ran diagnostics and found no error code fan working but container blockage door not closing properly. ; ordrng 1 W10919724 (door-ice)

Near Golden Top Dr, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Removed evaporator cover,found traces of oil where thermistor clips to evaporator. Replaced evaporator found thermistor heavily discolored ran diagnostics found fan motor was pulsating and powering on and off,removed connection found broken pin between brown and red wire.

Near E 2nd St, Austin, TX 78702
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS244GL0 Arrived onsite to test unit for kick plate missing. Test unit and found k isolate was on but it was high and you couldn’t see it. Secured kickplate correctly test unit and unit test good job complete.

Near Lipan Trail, Austin, TX 78733
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site to inspect fridge for not cooling, upon inspection found the evap restricted

Near Sundance Parkway, New Braunfels, TX 78130
David  Z.

David Z.

DRYER WHIRLPOOL WED9290FW0 "Arrived on site to install previously diagnosed parts to resolve broken door on lint trap cover. Replaced cover, and lint screen housing, as well as screen. Cleaned inside of unit and removed lint per use and care guide. Reassembled and retested. ALl is working as designed at this time. Call complete."

Near Creek Meadow Cove, Leander, TX 78641
Scott  M.

Scott M.

RANGE AMANA AGR5330BAB Arrived on site and replaced switch harness . Unit is now lighting on all 4 burners . No gas leaks detected at time of service. Job complete.

Near Austin, TX 78724
Al R.

Al R.

WASHER MAYTAG MHW6630HW0 Arrived to inspect front load washer F8E1 Valve Failure.Confirmed the complaint through diagnostics test mode.Removed and replaced the both valves.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete.

Near Thunder Creek Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site for customer complaint of noise issue, found ice build up around fan motor due to something that leaked onto fan motor, no leak coming from ice maker or valve, no defrost issue, I removed ice build up, unit tested good.

Near Laguna Cliff Ln, Austin, TX 78734
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW5100HW0 "Arrived on site for washer tub shaking. Upon further inspection I found that all 4 support dampening rods are bad causing machine to dance around laundry room. Unit also isn’t allowing lid to shut all the way because of 2 bad lid hinges. Office to reschedule once we have confirmation of when support dampener rods will be in; ordrng 1 W11128305 (HINGE (LEFT)) and 1 W11128306 (HINGE (RIGHT)) and 1 W11396716 (DAMPER ASSEMBLY, TUB SUSPENSION SET OF 4-)"

Near Trinity Dr, Belton, TX 76513
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBFO42FTX05 Arrived on job for complaints of frost in freezer. Found no errors with gasket but rails for bottom drawer not allowing door to close tightly. Will need to research part ; saved tckt

Near Waterfall Dr, The Hills, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect side by side refrigerator freezing food in the refrigerator compartment.Confirmed the complaint and found the previous company A&E recently serviced this unit and left the temperatures @ -4 degrees in the refrigerator and 32 degrees in the refrigerator compartment.I set the temperatures to recommended on both sections and diagnostics tested the unit and all functions were fully operational.Customer told to wait approximately 24 hours for unit temperatures to change.All water lines were dry at the time of service.Job complete

Near Nix Rd, Lampasas, TX 76550
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS571CIDW00 Arrived on site for ice maker not working. I inspected the unit and work area. I found the ice make tray stuck. I trie to un and ice maker harvest and I kept getting error code 23. I checked both the switches and both are working as designed. I checked the wiring at the door hinge and found everything intact. The ice maker will need to be replaced. I am ordering the ice maker W10873791. ; ordrng 1 W10873791 (icemaker)

Near Ardisia Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site to test unit for display not working. Tested unit and found bad control display. Replaced display, tested unit and unit functions correctly. Job complete."

Near Goldilocks Ln, Manchaca, TX 78652
Eman J.

Eman J.

REFRIGERATOR GE GZS22IMNBHES "Arrived onsite for refrigerator not making ice. Tested system. Found ice maker, valve and control faulty. Ordering valve WR57X30891, main control WR55X31697 and ice maker WR30X10093. ; ordrng 1 WR30X10093 (icemaker asm) and 1 WR55X31697 (BOARD T MAIN SXS SS) and 1 WR57X30891 (VALVE ISOLATION ASM)"

Near Oak Shadows Dr, Bastrop, TX 78602
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site to install previous diagnose parts. I removed the failed UI and replaced with new. I tested the fans and thermistors and all are operating as designed. No water leaks detected. Job complete.

Near Castellano Way, Cedar Park, TX 78613
Jacob S.

Jacob S.

DRYER ROPER RGD4516FW0 Unit not heating in certain control position on timer. Tested unit. Found that timer isn’t working for heat timer position. Ordered new timer. Rescheduled with customer. ; ordrng 1 W10857611 (timer)

Near FM 967, Buda, TX 78610
James C.

James C.

RANGE JENN-AIR JGRP548HL00 Arrived on site and tested operation. Found right oven door locked closed. Unlocked and reset lock motor. Door opens and closes properly. Found bake burners and broil burner have not been converted. Installed correct orifices and tested operation. Unit tests good. Job complete

Near Paintbrush, Horseshoe Bay, TX 78657
James C.

James C.

DISHWASHER BOSCH SHP65T55UC/07 Arrived on site and tested operation. Found no error codes in memory. Customer stated they got an e15 error a few weeks back. Unit would randomly come on and make a strange sound. Unable to duplicate failure but found some debris around flood float. Cleared away and did not observe any leaks while tested. Job complete

Near Lakeview, Sunrise Beach Village, TX 78643
James C.

James C.

ICE MACHINE KITCHENAID KUIX505ESS Arrived on site and tested operation. Found reservoir not filling full enough to make proper ice. Tested water sensor and found sensor has failed.

Near Lakeview, Sunrise Beach Village, TX 78643
David S.

David S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previous diagnosed parts. I gained access to th fresh food evaporator and installed a new evap motor harness, I secured the thermistor to the evap with foil tape and a zip tie. I gained access to the freezer evaporator and installed a new motor evap harness and secured the thermistor to the customer evap with foil tape and zip tie. I replaced the control UI with a new one. I powered the unit back on and made sure everything was activating. I changed the defrost mode from Adaptive to basic defrost, so the unit will defrost every 8 hours instead of 96. Unit is operating as designed, no water leaks detected.

Near Karolyn Dr, Round Rock, TX 78664
David  Z.

David Z.

WASHER MAYTAG MVWB835DW1 "Arrived on site to diagnose leak coming from washer. Performs diagnostic cycle and found off balance load error, and inlet temp thermistor error. Ran unit and found water in the back left corner. Found valves and housing leaking. Replaced valves and housing and retested. Unit is no longer leaking.

Near Grand Oaks Loop, Cedar Park, TX 78613
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL MDB4949SDZ0 Arrived on site for not filling dishwasher .No water leaks detected at time of service. Job complete .

Near Sara Dr, Austin, TX 78721
Leonardo C.

Leonardo C.

RANGE GE CGY366P2M1S1 "Arrived on site to test unit not igniting. Tested unit and found bad glow bake ignitor. Replaced bake ignitor, tested unit and unit heating correctly.

Near Sweetbrush Dr, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM804ESS1 Arrived on site to test unit for leaks. Tested unit and found leak coming from diverter. Need to replace pump and motor. Also found that heating element is warped and has calcium buildup. Ned to replace heating element. Ordering heating element W10703867. .; ordrng 1 W10703867 (HEATING ELEMENT )

Near Cresthaven Dr, Austin, TX 78704
David S.

David S.

DISHWASHER GE GDT655SSJ4SS Arrived on site for dishwasher not washing dishes and melting plastic cups. I inspected the unit and work area. I put the unit through diagnostics and found no fault codes. I ran a diagnostics cycle and found the washer pump not working properly. I replaced the failed wash pump and replaced with new. I tested the unit and it works as designed. No water leaks detected.

Near Great Oaks Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite and replaced outer due to glass breaks. Unit is now correct.

Near Maysillee St, Austin, TX 78728
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived on site and installed new harness and sump assembly. Ran diagnostics to test operation. Unit tests good and all water connections dry at time of service. Job complete

Near River Lake Dr, Kingsland, TX 78639
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KFCS22EVMS7 Arrived on job for complaints of low water pressure. Found no water flowing through the filter head. After replacement test operation water flow good. No leaks detected at time of service.

Near Cinca Terra Dr, Bee Cave, TX 78738
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Around on site to finish job. Inspected unit and work area. Soldered on Tube line to evaporator and charged unit. Unit ran as designed for 10 to 12 seconds before hearing what sounds to be a restriction in the line. Tested pressures and found the low side in a vacuum at -25 psi and the high side sitting at 125 psi. Unsoldered evaporator Tube and found oil mixed in with the refrigerant. I vacuumed out the lines, recharged unit and vacuumed out the lines again. Charged unit and unit flowed normally again this time for 6 seconds before restricting. Let out charge and still found oil in the refrigerant. At this point, we have vacuumed out the system seven times and recharged it and are still getting oil in the refrigerant causing a restriction.

Near Avondale Ave, Waco, TX 76707
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and installed new mag, cap, diode, blower and interlock kit. Tested operation and found unit working properly. Job complete"

Near Ridgeview Dr, Kingsland, TX 78639
Robert J.

Robert J.

MICROWAVE GE PEM31SM2SS Arrived for microwave staying on. Found bad control board. Ordered control board and tray roller. ; ordrng 1 WB06X10304 (microwave tray rolle) and 1 WB07X11090 (control panel asm bk)

Near Piper Glen Dr, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW3 Arrived to inspect washer tripping the breaker. Ran diagnostics test mode and unit had no errors.Customer has unit on GFCI which has been an issue since his previous washer.Customer will have breaker replaced.All water lines were dry at the time of service.Job complete

Near Chaucer Ln, Harker Heights, TX 76548
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15NLTS1 "Arrived on site for customer complaint of unit over producing ice, found failed thermistor.

Near Grama Cove, Austin, TX 78738
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for microwave not responding to commands . Found door not closing properly . Had to push door to get light off and start . Ordering hinges , and inner door if needed . Call to set return ; ordrng 1 W10687342 (door/mw) and 2 W10874474 (hinge-door)s"

Near Big Wind Way, Austin, TX 78724
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived to install previously ordered part.Removed and replaced the UI.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near County Rd 1255, Lampasas, TX 76550
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for oven not operating. Inspected unit and work area. Attempted to put in diagnostics and UI would not respond. Turned circuit breaker off and on. Performed diagnostics mode and checked fault codes. Found fault F6-E0. Checked UI connection and found good. Found UI will need to be replaced.; ordrng 1 SEENOTE (SCH APT) and 1 W11296171 (UI)

Near Canyon View Rd, Georgetown, TX 78628
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for microwave not running. I entered diagnostics and Found error code f6e4. According tech sheet both control W11261167 and possibly the UI W11297726. When I try and run the units microwave, it shuts right off. Customer stated they have to push the door in hard to get it to work. I tried to do the same and the unit wouldn’t work for me. I am ordering the control and UI to complete the repair. I also found the unit not connected to WiFi, I spoke to the customer about getting the unit connected to WiFi and the whirlpool app. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11297726 (console)"

Near Fresno Ave, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GS6SHEXNL00 Arrived to ice maker not producing ice. Found Ice maker gear module was broken due to normal wear and tear. Replaced ice maker. No leaks detected.

Near Huck Finn Trail, Dripping Springs, TX 78620
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for fridge leaking. When I arrived the customer had the water shut off. I pulled the fridge out and inspected the water valve, when I turned the water back on the after flame started leaking. I replaced the water valve with a new one. I turned the water back in and there was no more leak. I tested the water dispenser and it is working as designed. No water leaks detected. Job complete."

Near Cordillera Dr, Round Rock, TX 78681
Lou S.

Lou S.

DRYER MAYTAG MEDB835DW4 "Arrived on site to inspect dryer not heating. Upon further inspection, I opened the door to the unit and pressed the door switch closed and tested the unit. The element never illuminated in the back right vent area. I disassembled the unit key the element and cutoffs and found the element is bad.No lint observed during service.; ordrng 1 WP3387747 (element)"

Near Venezia View, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site and inspected washing machine and found bellow drain holes are blocked/clogged. Showed customer how to properly clean them, also ran a diagnostic cycle to confirm all other functions are operating normally.

Near Hogan, Kyle, TX 78640
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for customer complaint of unit not producing ice or water dispensing, and also over temp error in RC. Found no water pressure from house supply. I tested evaporator fan motor, damper motor, condenser motor, compressor, and return air duct, and bi metal, all tested good. I switched unit into basic defrost mode and instructed customer to keep door closed for a few hours, if problem continues, will need controls."

Near VLG O THE HLS, TX 78738
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWB835DW0 "Arrived on site for washer that is not completing a wash cycle. Inspect unit and work area. Customer showed me the unit spinning the agitator but not the basket and no water coming into the unit. Placed in in-service diagnostics and found an F7 E5 (shifter failure) error code. Tested unit in an auto cycle and found unit making a grinding sound during agitation and the basket moving partially with the agitator. Stop the cycle and spun the basket by hand. Found what sounded like an airplane sun indicating the bearings in the drive motor had gone bad. I asked the customer how long is it been like that and he’s had mentioned it had been like that for quite a long time. Advised customer he would need to replace his drive motor and shifter

Near Luther Curtis Rd, Troy, TX 76579
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Arrived to inspect side by side refrigerator freezing food on the top shelf of the refrigerator compartment.Checked diffuser and diffuser was fully operational.Adjusted temperature in refrigerator section to the required.Found Lowe’s installers left the shipping skates on the bottom of the refrigerator.Customer will contact Lowe’s for further service

Near Cactus Flower Ln, Killeen, TX 76549
Lou S.

Lou S.

OVEN JENN-AIR JJW2830IL00 "Arrived on site to install previously diagnosed and ordered parts. Due to the outer door glass trim being damaged, I removed and replaced the upper oven door outer door glass and tested. Unit is operating as designed. Job completed."

Near Deep Pocket Dr, Leander, TX 78641
Brandon C.

Brandon C.

COOKTOP JENN-AIR CVGX2423B "Arrived on site for customer complaint of top left burner sparking on low, front right burner not very high, and other burners uneven. Found all burner heads needed cleaning and tightening, and orifices needed cleaning out due to debris inside of orifices. Once I cleaned out orifices and burner heads, unit tested good.

Near Ladin Ln, Lakeway, TX 78734

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