Near Round Rock, TX 78665
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for ice maker not making ic. I inspected the unit and work area. I put the unit into diagnostics mode and activated the ice maker fan, the fan did not activate. I replaced the ice maker and the fan. I tested the unit. The fan is now operating. No water leaks detected. Job complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 06/08/2020
COOKTOP THERMADOR PCG366G "Arrived on site to inspect cooktop for not igniting. Tried to get into cooktop but was unable unless cooktop was removed, which gas line prevented, ordering help due to issues. Office to reschedule ; ordrng 1 2MAN (2MAN)"
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL MFX2876DRM00 Arrived onsite for a refrigerator with ice build up around the FC door. I found the door not sealing correctly because it wasn’t connected to the T bracket at the bottom. I hung the door correctly and the door closes and seals correctly. I removed the ice from the door. I explained to the customer that any remaining ice would evaporate. Call complete.
Near Austin, TX 78735
Kevin
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW8600YW1 "Arrived on site and inspected washer and found bearing has failed during spin cyclejob complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
ICE MACHINE WHIRLPOOL KUIX335HPS "Arrived on site to inspect icemaker for not producting ice, upon inspection found the water sensor not stopping fill action, replaced pump and sensor. Tested on all settings. No problems found. Complete"
Near Leander, TX 78641
David Z
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site to diagnose oven that had a report of shattered glass after self clean. Examined unit and found the inner panel glass had shattered, and caused numerous scrapes and scratches on the interior glass section as well. Replaced inner panel glass and center glass section, and vacuumed remaining glass. All is now working as designed. Call complete."
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge making noises . Ran all diagnostics , harvested IM . Couldn’t duplicate . Did notice small vibration on condenser but no voice . Used pads to stop vibration . Told customer if noise comes back what to look for . No water leaks detected at time of service. Job complete ."
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect microwave/wall oven combo time indicator not sounding. Upon further inspection, I placed the unit in diagnostics and while pressing the buttons, there was no sound. I found the unit showing error code F6E4. Cleared the code and tested the components and all operated properly. I went into settings mode and checked the sound setting and it was on. I cycled power to the unit and retested and the sound came back on. Due to the error code, I am ordering the console and CNOTE-LSO PER CUSTOMER REQUEST and will return with the main ACU. ; ordrng 1 W11297728 (console)"
Near San Marcos, TX 78666
Robert
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on job for complaints of leaks and rack not sliding. Found the sump is leaking and bearings in rails coming out. After replacement test operation. No leaks detected.
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site for icemaker not making ice. I inspected the work area and unit. I found the icemaker missing. I spoke with customer and she stated another company had been out and broke something on the ice maker and left with the parts. All I found left was the piece from the divider back. I found the divider broken where the air baffle clips in. This unit will need an icemaker, air baffle WPW10312691, divider WPW10309864, gasket WP67006341, 3 screws for the air baffle 67006425, and Authorization from Lowe’s. I will return with the valve just in case. ; ordrng 3 67006425 (screw)s and 1 AUTHORIZATION (AUTHORIZATION ) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider) and 1 WPW10312691 (air-baffle)"
Near Austin, TX 78754
Wesley
Job Details: 06/08/2020
DRYER WHIRLPOOL MGD6630HW0 Arrived onsite for vibration. Used truck stock parts and dampened vibration. Unit is now operating as designed. Advised customer on repair. All checks good.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for not draining, upon inspection found the tubing still not installed correctly due to coil and placement,replaced pump and retested. No problems found. Complete"
Near Lakeway, TX 78738
Brandon
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit turning on by itself. Found stuck key error code, I replaced UI panel, unit tested good."
Near New Braunfels, TX 78132
Robert
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on job for complaints of not dispensing ice. Was not aware of this from previous call . Confirmed the auger motor not working power supply good. Will need auger motor also main control ; ordrng 1 KRMF606ESS00 (CONTROL ) and 1 W10822606 (motor)
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/08/2020
OVEN KITCHENAID KEBK171SBL02 "Arrived on site for customer complaint of unit not heating, found open hi limit thermostat, I reset thermostat, unit tested good."
Near Manor, TX 78653
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for frosting in fridge . Found freezer cover covered in ice . Tried to put into diagnostics, UI was hard to respond . Replaced UI . Ran diagnostics , heater is working . Going to order control , diffuser , fan harness , silicone . No water leaks detected at time of service. Please call to set return ; ordrng 2 RTVADHESIVEWHITEs and 1 W11405276 and 1 W11449482"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for burning smell and sounds, during operation found no sounds, checked entire vent casing and heating element and found no lint or obstruction, no burnt areas on unit, checked heating on all settings and drying types, no smell or sound. Complete"
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS965CIAM00 "Arrived on site to inspect refrigerator ice maker and dispenser not working. Upon further inspection, I tested the ice maker by using my jumper wire and jumping terminals T-H and the IM harvested but failed to dispense water. I jumped the IM to test the water fill tube and it failed. I tested the dispenser motor and it was good. I checked the wiring harness at the bottom left corner of the left door and found it broken (photos). I advised the customer that in order to repair the issue, No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site for fridge not cooling past 50 degrees. I did a temp check in the fridge and found it at all 55 degrees. I gained access to the evaporator and found the evaporator left side Covered in UV dye. I found a pin hole in the evaporator. I checked the compressor and dryer and found no dye there. I evacuated the system and removed the damaged evaporator. I installed a new evaporator, and did a push pull test, everything operated as designed. I pulled a 30 inch vacuum and found no leaks. I put a 4.8 oz charge of refrigerant into the system and monitored the pressures. Pressure showed good and the evaporator has a nice frost pattern on it. I reassembled the unit and reinstalled into the cabinet. Job complete. No water leaks detected at this time."
Near Round Rock, TX 78681
Cliff
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace freezer door for refrigerator. Replaced door and installed new name badge. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78705
Jacob
Job Details: 06/08/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit shutting off after 15 min into cycle. Wouldn’t start back up until unit cooled down. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site to inspect washer lid locked and unit stopped working. Upon further inspection, the customer advised that the unit is doing the same as before when it was repaired, which was, it’s not completing the cycle and is draining and shutting down and the lid won’t unlock until the drain pump shuts off. I placed the unit in diagnostics showing error code F0E3-overload. Cleared the code and continued with testing. Unit operated as designed. Following the procedures for the error code, I removed the tub ring and checked for anything in between the tub and basket that could cause friction when spinning and found nothing. I tilted the unit back and checked the gearcase and components and all checked good. I spun the basket by hand and it rotated as designed. I ran the unit through one more diagnostics test and it operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Canyon Lake, TX 78133
Robert
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not cleaning. Found the wash motor not working. Will need sump & motor to complete. ; saved tckt
Near Austin, TX 78757
Wesley
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 W11460554 service pointer for modules with extreme foamed in condition. arrived onsite and found unit operating with failed freezer light module. In attempting to repair discovered unrepairable foam and wiring condition. Video chat with Chris at techline to report condition.
Near Austin, TX 78758
Jonathan S
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site for range cooktop having defect on glass. Found new cooktop on hand damaged. Inspected defect, used flat blade and removed defect. Customer was happy with the results. Tested unit, all tested good."
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to install previously diagnosed and ordered parts. Due to the main harness shorting out at the terminal block, I removed and replaced the main harness that included the block and tested the unit. Unit operated as designed. Job completed."
Near Manor, TX 78653
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for fridge tripping breaker every once in awhile . Didn’t trip when in diagnostics defrost . Did trip once while compressor kicke in . Tried several time at start up to trip . Couple time relay would click real loud and trie to start couple times . Ordering start relay . Please call to set return ; saved tckt
Near Meadowlakes, TX 78654
James
Job Details: 06/08/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and inspected door gasket. Found bottom of door bowed up causing gasket to not meet with cabinet. Unit will need new door and nameplate to repair. Instructed customer that the door will take 6-8 weeks to arrive. Office to schedule return services. ; ordrng 1 W10746780 (dor-fmd) and 1 WPW10481434 (nameplate)
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for dead oven . Checked and found both thermal fuse and tod thermostat had failed . Replaced both and preheated oven . All checked good . job complete ."
Near Austin, TX 78759
Eman J.
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for refrigerator not cooling. Tested system found the all 3 controls faulty. Replaced controls tested system unit works as designed. Job complete.
Near Austin, TX 78748
Luis
Job Details: 06/08/2020
REFRIGERATOR FRIGIDAIRE FGSS233FTF3
Near Killeen, TX 76542
Jonathan M
Job Details: 06/08/2020
WASHER WHIRLPOOL rtw4516fw2 Arrived on site for washer that was just buzzing and would not turn on. Inspected unit and work area. Plugged unit on and immediately found the drain pump kicking on and trying to bring out water with no water in the basket. Removed pressure hose and unit still was draining. Replaced control and tested unit in an auto cycle. Unit is working as designed.
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for refrigerator water dispenser having slow drip. Performed diagnostics and tested water dispenser. Pulled unit out and inspected water line. Checked connector at door hinge. Replaced single valve and removed water filter. Found unit continues to drip. Will need to replace dual valve and water reservoir.; ordrng 1 W11168758 (WATER RESERVOIR ) and 1 WPW10341329 (DUAL VALVE)
Near Pflugerville, TX 78660
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for ice maker not making ice. I inspected the unit and work area. I found the fill tube clogged with ice. I undid the line at the bottom of the door and steamed out the clogged tube until the line has been cleared. The ice maker is working as designed. No water leaks detected. Job complete.
Near Austin, TX 78745
Luis
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for no lights in freezer and fresh food. Diagnosed a defective freezer led,replaced freezer led powered unit on all leds working as designed."
Near Round Rock, TX 78664
David S
Job Details: 06/08/2020
WASHER LG WT1101CW Arrived on site to install previous diagnosed. I found the nut on the bottom of the the rotor/stator was seized on.
Near Buda, TX 78610
Kevin
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found no ice production, test 56 shows no error codes, test 57 passed icemaker cycled properly and dispensed ice in tray, Test 45 filled, test 15 passed. Test 59 passed. Spoke with techline 7728007312, They recommended replacing icemaker. Requested that customer discard the first batch of ice. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site for bottom ice maker leaking water, and the lights not working. Immoved the light around and it came back on. I found the fill tube clogged with ice and the heating element not coming on. I cleared the fill tube of the ic and had the icemaker run a harvest cycle, the ice maker operated as designed. I will need the fill tube W11238340 to complete the repair I am also returning with the freezer light just Incase. ; ordrng 1 W11238340 (tube-water)"
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site for range having plastic smell when attempting to use and temp would reach above 100°. Found customer had unplugged unit and pulled out. Gained has to terminal block and found cord and harness burnt. Will need to replace main harness, cord and terminal block. Informed customer would be responsible for providing cord. Office to schedule appointment when ETA is available. Office to schedule appointment for return, main harness does not have ETA. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE RETURN ) and 1 W11416047 (MAIN HARNESS ) and 1 WPW10245259 (TERMINAL BLOCK)"
Near Kempner, TX 76539
Al
Job Details: 06/08/2020
OVEN ELECTROLUX E30EW75ESS3 Arrived to inspect Electrolux wall oven with F23 error code.Confirmed the complaint and found the unit will need both the control and UIJob complete
Near Buda, TX 78610
Leonardo
Job Details: 06/08/2020
OVEN WHIRLPOOL MGT8820DS00 Arrived on site to replace board. Replaced board test unit and found igniter getting power but not getting to 2.5 amps. Replaced igniter test unit and unit heating to 350 job complete.
Near Austin, TX 78748
Luis
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Removed deli drawer found fresh food evaporator incased in ice diagnosed a defective defrost thermistor. Defrosted evaporator replaced fan motor that includes thermistor, secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Changed defrost setting to basic"
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for customer complaint of frost build up in freezer. When I arrived I noticed the freezer gasket was not sealed, I removed some ice build up and tested the gasket, unit tested good but will need to be completely defrosted to removed frost.
Near Lockhart, TX 78644
Leonardo
Job Details: 06/08/2020
RANGE MAYTAG MER6600FZ2 Arrived on site to test unit for f1e0 error code. Found bad control board replaced board test unit and unit test good job complete.
Near Round Rock, TX 78681
Cliff
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and filter dryer. Pulled vacuum and charged unit with proper amount of refrigerant. All is working properly at this time and the water was hooked up to unit at time of service.
Near Austin, TX 78751
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on fresh food is not cooling at all room temp . Freezer is cooling but temps are above normal . Ran diagnostics all fans are running . Test number four . Fresh food evap is no frost pattern at all . Will need sealed system . Ordering compressor ,both evaps , gas valve, evap cover , UI drier ,service port . Weigh 3 hrs . No water leaks detected .; ordrng 1 3HRS and 1 8201675 (compressor) and 1 SERVICEPORT and 1 UVDRIER and 1 W11094466 (valve) and 1 W11116006 (evaporator) and 1 W11188493 (cover-evap) and 1 WPW10608485 (evaporator)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previous diagnosed part. Removed damaged door and installed new. Tested door operation. All tested good, no water leaks detected."
Near Round Rock, TX 78665
David S
Job Details: 06/08/2020
RANGE JENN-AIR JGS8850BDB "Arrived on site for oven temp not correct, loose knobs, and front right burner lighting slow. I found the left 2 knobs loose and the far right knob handle broken. I cleaned off the front right burner and the ingniter. I tested the burner and the unit operated as designed. I tested the oven and found the temperature sensor working properly. I found the oven heating on average 25 degrees hotter than it should, I adjusted the oven bake down by 25 degrees. I tried calling the number on file and I received no answer. If you would like the replacement knobs please contact the office.; ordrng 1 WP74011665 (knob- burn FL) and 2 WP74011666 (knob- burn LR)s"
Near Austin, TX 78746
Eman J.
Job Details: 06/08/2020
DISHWASHER KITCHENAID KDTE334GPS "Arrived onsite for dishwasher not dispensing. Tested system found dispenser faulty. Replaced dispenser. Ran diagnostics, everything works as designed designed. Job complete."
Near Austin, TX 78759
Wesley
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived onsite and determined unit L.V. Board to be failing and no cool. Advised customer on repair options and risks and unavailability of board.
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for cook top light staying on found both left switches with burn marks on them ,changed switches . Light still on . Change small switch on right side . Light is off now . All burners working correct. Job complete ."
Near Copperas Cove, TX 76522
Al
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived for the same leaking issues.Called Whirlpool Tech line and spoke with KEVINSR# 7727762483Advised KEVIN of issues and he documented the issues.Provided customer with the file numb
Near Copperas Cove, TX 76522
Al
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived for the same leaking issues.Called Whirlpool Tech line and spoke with KEVINSR# 7727762483Advised KEVIN of issues and he documented the issues.Provided customer with the file numb
Near Georgetown, TX 78628
Cliff
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to user input properly. Found console malfunctioning. Replaced console and tested unit? Found all is working properly at this time.
Near New Braunfels, TX 78132
Noah D
Job Details: 06/08/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for wrong configuration, upon inspection found the model number wrong for the oven. Changed oven configuration and tested. No problems found. Complete"
Near Lakeway, TX 78738
Luis
Job Details: 06/08/2020
REFRIGERATOR GE CFCP1NIXASS "Arrived on site for cooling complaint. Found large gap at freezer get causing air to escape,powered unit off can see excessive amount of cold air escaping from gap. Replaced gaskets prev tech ordered,repaired freezer gasket which is the cause of cooling compliant"
Near Lakeway, TX 78734
Luis
Job Details: 06/08/2020
REFRIGERATOR GE PSS26MSTDSS Arrived on site to install parts previous tech diagnosed replaced main control and burned out defrost heater. Powered unit on compressor and fans powered on.
Near Austin, TX 78723
Jacob
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for unit not dispensing water fully when filter is in place. Replaced housing. Tested unit without filter and was getting good pressure. Put filter back in and low pressure once again. Called Techline.
Near Austin, TX 78721
Wesley
Job Details: 06/08/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite and found customer running drain hose into clean out which is too low. Found slow water from cold valve and found noise from change in tub. Ordering valve. Advised customer on other issues. ; ordrng 1 W11210459 (VALVE)
Near Austin, TX 78745
Leonardo
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL MDB8959SKW0 Arrived on site to install lower spray arm. Installed spray arm test unit and unit test good job complete no leaks present at this time.
Near Leander, TX 78641
Kayman
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not cleaning properly. I ran a diagnostics cycle and everything checks good. The customer is on a water softener system and using pods. I advised customer that using the pods with the water softener can create a overload of soap suds causing the OWI to malfunction and affecting dish wash quality. I recommended using liquid detergent at a smaller amount and to use rinse aid because the customer had concerns about water collecting around the tub of the DW. No leaks detected during service. Job complete.
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I defrosted the coil. I replaced the thermistor and mounted it using foil tape and a zip tie. I replaced the main control and the UI. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78746
Eman J.
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived onsite for dishwasher missing kick panel. Replaced kick panel. Tested system. Everything works as designed. Job complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 06/08/2020
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for dryer safety issue shocking just from touching dryer. Upon inspection of the power chord I found that the L2 to ground was showing 125v on a 240v chord. I tested the outlet and the output was 125v when it should be around 220v indicating faulty wiring in that outlet. I advised the customer to reach out to their builder or preferred electrician and to let us know if they still have issues with the dryer once the outlet issue is corrected. Job complete.
Near Harker Heights, TX 76548
Al
Job Details: 06/08/2020
REFRIGERATOR GE GSL25JGCBLS Arrived to install previously ordered part.Installed the water line heater.Reassembled and informed the customers daughter to wait to dispense water.Job complete
Near Hays, TX 78610
Kevin
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and replaced freezer door, took another picture of large amount of condensation on old freezer door. If condensation returns tech line will need to be contacted, after door replacement there is no other repair that can fix the issue."
Near Harker Heights, TX 76548
Jonathan M
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator that is making a smell. Inspected unit and work area. Customer advised that there was a little bit of a musky smell in the unit and she had already tried to use baking soda and a cleaner to get it out. She said that the smell persisted and is intermittent. Tested several components and removed back panel around the compressor due to customer stating she could smell it from the top of the refrigerator. Was unable to locate the smell. And advise the customer that if it was not coming from with in the refrigerator and was not an electrical smell, the unit was not making the smell. The unit is working as designed with no abnormalities.Call complete."
Near Killeen, TX 76549
Al
Job Details: 06/08/2020
DRYER WHIRLPOOL WED6620HC0 "Arrived to inspect front load dryer not starting.Checked voltage at the outlet and outlet checked good.Issue was with the console.Removed and replaced it, reassembled and unit now works as designed.Customer advised she noticed condensation on the display before the unit went dead.I advised her to have the rental company get the ventilation system cleaned or the issues will continue.Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 06/08/2020
WASHER MAYTAG MVWB765FC3 "Arrived on site and found another repair company has been at the customers home and already replaced drain pump. No further repair is needed at this time, job complete"
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 Arrived on site for left bulb being out. I inspected the unit and work area. I found the build was out and no additional damage to any of the wiring. The unit only needs one bulb to repair. I gained access to the dead bulb and replaced new. I reassembled the unit and tested the lights. Both come on. Job complete.
Near Temple, TX 76502
Jonathan M
Job Details: 06/08/2020
RANGE WHIRLPOOL WMH78019HB3 Arrived on site for microwave door that is shattered. Inspected unit and work area. Found microwave door shattered from the inside. Replaced microwave door and tested unit and a mini cycle. Unit is working as designed. Call complete.
Near Kingsland, TX 78639
James
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW8500DC4 Arrived on site and tested operation. Found long fill error and over fill error. Found cold water valve in off position. Turned water on and found cold water solenoid is not sealing and unit is constantly filling. Installed new valve and tested operation. Unit tests good. Job complete
Near Austin, TX 78701
Jacob
Job Details: 06/08/2020
WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for unit not unlocking and giving F5E3 error code. Turned on unit. Lock will not disengage and is giving F5E3 error code.
Near Austin, TX 78731
Wesley
Job Details: 06/08/2020
COOKTOP KITCHENAID KCES556HSS00 Arrived onsite and replaced cracked cooktop. Unit is now operating as designed.
Near Leander, TX 78641
Kayman
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for microwave vent light not coming on. I inspected the light and found the filament in the light bulb had disconnected and was dead. I replaced the bulb and unit is working as designed. Job complete
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for a refrigerator not making ice. I found the ice box temp at 0 degrees and the ice maker never went thru a harvest since the previous visit. I replaced the ice maker. Call complete.
Near Taylor, TX 76574
Andy
Job Details: 06/05/2020
DISHWASHER AMANA ADB1400AGW1 "Arrived on site for dishwasher filling with water when not in use. Tested and inspected unit and found proper drain hose loop and no RO or any kind of water filter system hooked up to it or at sink. Found control and valve will need to be replaced. Ordering needed parts. Office to schedule return trip. Advised customer to keep close eye on unit to be safe.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10906422 (elect,control board) and 1 WPW10195039 (float switch)"
Near Austin, TX 78752
Wesley
Job Details: 06/05/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite and replaced dented door. Wrap is not damaged. All checks good.
Near Austin, TX 78757
Wesley
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and repaired cosmetic issue without replacing handle. All checks good.
Near Wimberley, TX 78676
Robert
Job Details: 06/05/2020
MICROWAVE GE DVM1850MM2BG Arrived on job to replace thermostat. After replacement test operation still no power. Test voltage from power cord to filter and found damaged wire harness. Will need to replace harness. ; saved tckt
Near Austin, TX 78701
Eman J.
Job Details: 06/05/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dryer making noise. Tested system. Dryer is making rattling noise. Requesting a two man. Office will reschedule. ; saved tckt
Near Georgetown, TX 78628
Al
Job Details: 06/05/2020
DISHWASHER KITCHENAID KUDT03FTSS0 Arrived to inspect dishwasher noise issues.Ran diagnostics test mode and found the unit pump and motor were barley spinning and cleaning the dishes.
Near Austin, TX 78735
Brandon
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor evaporator and drier. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Near Kyle, TX 78640
Jacob
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived onsite for controls not responding well or showing the - sign from time to time, making the unit lose temperature. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete"
Near Temple, TX 76504
Jonathan M
Job Details: 06/05/2020
WASHER WHIRLPOOL WTW5100HC0 "Arrived on site for washer that’s showing code that water is not detected out for a spin cycle. Inspected unit and work area. Placed in an in-service diagnostics and found an F8 E1 (long/no fill) error code. Ran unit through a manual valve test on cold, hot water, Oxsee, and fabric softener valves. Unit ran as designed. Checked drain hose and found extended drain hose going into the bottom of the drain pipe at the wall. Drain hose had water residue going 8 inches above the end of the drain hose. Issues with a safe in condition where water is flowing back into the unit after it drains. Customer advised that this issue doesn’t happen on every cycle but on the heavier cycles. Advised customer of her issues. Fixed drain hose and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78728
Kayman
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for refrigerator for door/screw issue. I found that a plastic plug screw was broken off inside the the hole where the handle screws are meant to go. I can not drill or unscrew the screw without damaging the door. I am ordering a new door. (13107554SQ) office to schedule RS. ; ordrng 1 13107554SQ (dor-fip ss)
Near Pflugerville, TX 78660
David S
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the drain pump not activating. I replaced the drain pump and control. I tested the unit and it started to drain. No water leaks detected. Job complete.
Near Volente, TX 78641
Lou
Job Details: 06/05/2020
OVEN WHIRLPOOL WOC75EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave/wall oven combo doors and console having rust on them, I removed ad replaced the microwave outer door panel, the oven door outer panel and the console. In the process, I found the vent assembly had rust on it as well. I am ordering the vent and scheduled return service.; ordrng 1 WPW10351279 (vent-oven)"
Near Round Rock, TX 78664
Cliff
Job Details: 06/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to ohm out wiring on refrigerator due to broken wire. Ohmed all wiring for pantry control and found no broken wires. Replaced pantry control as previous replacement board was defective. All is working properly at this time and no leaks were found at time of service.
Near San Marcos, TX 78666
Richard
Job Details: 06/05/2020
COOKTOP KITCHENAID KICU509XBL00 Arrived onsite for the cooktop not working. During inspection found that the module had gone bad . Replaced module and display and programmed the model number and cooktop tested good. Complete
Near Austin, TX 78748
Leonardo
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor
Near Windsor Hills, TX 78753
Lou
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit unresponsive. Unit was plugged in and breaker was on. Checked junction box wiring and found the black wires were not fully intact. Re-wired the junction box and tested with no error codes showing and the unit operated until halfway through diagnostics and the breaker tripped. I found the unit is plugged into a GFCI outlet and the breaker is a GFCI breaker. I contacted techline and spoke to Scott and advised of my findings. Scott advises that the unit should not be plugged into a GFCI outlet or GFCI breaker. Scott advised that due to the unit showing no error codes and it be plugged into a GFCI outlet/breaker and the breaker is tripping, then most likely, the breaker is weak. Advised to not make any repairs on the unit ad provided file #7727997764. I advised the customer of techlines recommendations and provided the file number on a brochure. No water leaks obse
Near Austin, TX 78730
David Z
Job Details: 06/05/2020
OVEN KITCHENAID KODE307ESS01 "Arrived on site to diagnose one oven that customer said was taking an extended amount of time to cook items intermittently. Performed diagnostic and checked temps. Ran lower oven and measured temp cycles. Temp cycles were showing average of about 460 - 465 degrees. Unit is working as designed, but does have fairly long cycle times. Testing is showing proper cycles and nothing is testing bad. All is working as designed.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Arrived on job for complaints of not cooling. Found compressor running and both fans. Took pictures of evaporator with no frost. Will need SS TEC ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)
Near Leander, TX 78641
Lou
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect refrigerator noises. Upon further inspection, I pulled the unit out and lowered the left leveling foot and the unit began to make a loud vibrating noise. I found that the noise was coming from the right corner of the condenser coils when looking at the back of the unit. Using the pads sent with me today, I placed some pads in between the coil and the bottom of the chassis and using permagum from my bag, I placed some in between the coil and the chassis and the noise stopped. Advised customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78717
Paul
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite for a refrigerator that after a lightening strike when the doors are opened the lights are not coming on. Ms stated the unit also starts making a knocking noise when this happens and when she opens the doors the lights are out. Ms also stated that it stopped making ice properly. Ms had a recording of the noise the unit makes when the lights are not working. The noise was the 3 way valve and it would continue to knock and not find position. I explained to the customer that something is shorting out to the communication circuit causing the issue. The unit has not had any frosting issues or dispensing issues. I tested the ice maker and found no error codes. I ran the harvest and fill test and the unit worked as designed. I ran test 36 and found the ice box fan not running correctly. I advised ms to change the main control, power supply, LED control, 3 way valve solenoid, and the ice box fan. ordrng 1 W10846539 (FAN) and 1 W11036448 (SOL
Near Austin, TX 78701
Eman J.
Job Details: 06/05/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for dryer making noise. Tested system. No noise present, instructed customer on how to use her appliances. Job complete."
Near Austin, TX 78701
Eman J.
Job Details: 06/05/2020
WASHER WHIRLPOOL WFW560CHW0 Installed previous diagnosed parts. Job complete.
Near Austin, TX 78701
Eman J.
Job Details: 06/05/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for previous diagnosed parts. Installed dispenser draw, tested system. No leaks present, everything works as designed"
Near Smithville, TX 78957
Scott
Job Details: 06/05/2020
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not going into wash cycle . Found latch had failed . Replaced latch and ran calibration and diagnostics. All checked normal . No water leaks detected at time of service.job complete .