We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Austin, Texas 78746
Luis
Job Details:
11/01/2022
"Arrived on site for no,cool. Removed fresh food evaporator cover,found oil on foam insulation and hard bend on cap tube,slightly adjusted cap tube and found leak inside of liner cabinet took pictures called tech support sent pictures to tech support per tech support
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, Texas 78738
Vincent
Job Details:
11/01/2022
"Arrived on site for washer, inspected unit and work area. CX complaint after power outage unit stoped working. I tested unit and was not responding. I tried to enter diagnostics and it worked, no stored error codes. I tested all feedback buttons from console and pass. Ran a diagnostics cycle and passed. Unit is operating as designed at this time. I explained to CX if it happens again we will have to replace the console. No leaks where observed during service. Job completed.
We serviced a
GE WASHER
Model WSSH300G1WW
Near Austin, Texas 78723
Joe Z
Job Details:
11/01/2022
Arrived onsite to install previously ordered parts. Replaced fill valve. Test unit and unit is operating as designed. No leaks present at this time. Job complete .
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSP
Near Austin, Texas 78757
Wesley
Job Details:
11/01/2022
Arrived onsite and found mullion would need to be replaced to repair failed closing mechanism. Repaired unit
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, Texas 78754
Joe Z
Job Details:
11/01/2022
Arrived onsite to install previously ordered parts. When removing rear panel found control
We serviced a
KENMORE DRYER
Model 110.7783279
Near Austin, Texas 78704
Wesley
Job Details:
11/01/2022
Arrived onsite for dryer running and heating but not tumbling. Found belt had torn. Repaired by replacing the belt and pulley using the repair kit.
We serviced a
MAYTAG DRYER
Model MGDC415EW0
Near Austin, Texas 78731
David S
Job Details:
11/01/2022
"Arrived on site for Maytag dryer making a screeching noise. I inspected the unit and work area. I gained access to the interior cabinet and found one of the guide wheels seized. I installed the kit and reassembled the unit. I let the unit run for several minuets and found it working as designed with no abnormal noise.
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABRS
Near Austin, Texas 78750
Vincent
Job Details:
11/01/2022
Arrived on site to install previously diagnosed parts. Installed new handle caps and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, Texas 78759
David S
Job Details:
11/01/2022
Arrived on site for the fridge icemaker not cycling. I inspected the unit and work area. I found the harness at the freezer door starting to separate. I talked to the customer about the harness.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Marcos, Texas 78666
Andrey
Job Details:
11/01/2022
"Arrived on site to replace previously diagnosed auger and ice maker, found that the parts are not needed and issue is that the FC door harness is broken, will need to replace door to fix issue,
We serviced a
WHIRLPOOL OVEN
Model WFC150MLAB0
Near Taylor, Texas 76574
Cliff
Job Details:
11/01/2022
Arrived on site to diagnose a range that is not baking properly. Found main control shorted and repairs were approved by warranty. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID OVEN
Model WOS51EC0AS01
Near Georgetown, Texas 78633
Lou
Job Details:
11/01/2022
"Arrived on site to inspect wall oven not working. Upon further inspection, I found the display blank and the breaker turned on. Customer advised they had recently had a surge and later the unit stopped working. Cycled power and tested the thermal fuse and found it bad. Removed and replaced the fuse and placed the unit in diagnostics and mound error code F1E0. Cleared the code and tested and unit is operating as designed. The sound indicator on the control panel is not functioning and customer advised that they dont recall it ever working. I recommended using the unit a few times and monitor operation and if it failed to contact our office and schedule service as the unit might possibly need the control. Unit is operating as designed at this time. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Leander, Texas 78641
Kimo
Job Details:
11/01/2022
Arrived on site for dishwasher with no power upon arrival I checked the circuit breaker and found that it was not tripped and then checked for power at the junction box found good power there then I gained access to the control And tested for power there I found 120vac
We serviced a
KITCHENAID DISHWASHER
Model KUDP01DLBT3
Near Austin, Texas 78749
Leonardo
Job Details:
10/31/2022
Arrived on site to replace fill valve and water line. Couldnt take water line under sink advised customer to get a Plummer and call back when its off to replace water line and fill valve. ;
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Austin, Texas 78735
Scott
Job Details:
10/31/2022
Arrived on site for dented door . Found door in good shape but front panel is dented right underneath door . Ordering front panel and badge . No gas leaks detected. Call to set return ; ordrng 1 W11491471 (Front panel) and 1 W10908007 (Badge)
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, Texas 78744
Matthew
Job Details:
10/31/2022
Arrived onsite for range panel warped. Upon arrival inspected unit. Found heat caused panel to warp affecting keypad functionality. Console panel W10879587 will need replacement. .; ordrng 1 W10879587 (UI)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, Texas 78736
Kevin
Job Details:
10/31/2022
"Take picture of model and serial on return trip, Arrived on site and found no power showing on display, power to control board is correct from source. Control and control panel will need to be replaced, inspected lower assembly and found gear case is also leaking oil. Gear case and drive assembly will need to be replaced.; ordrng 1 W11478526 (Control) and 1 W11419171 (Control) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10902814 (Wash plate)"
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24HM01
Near Austin, Texas 78704
Wesley
Job Details:
10/31/2022
Arrived onsite and verified repeat symptoms of door opening from jolt upon closing triggering the manual open. Called whirlpool techline. Spoke with kirt. Suggested installing a dampener piston. Sr# 7734942698 ordering piston and returning with other parts to repair. ; ordrng 1 W11201804 (Piston)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pflugerville, Texas 78660
Cliff
Job Details:
10/31/2022
"Arrived on site to replace previously ordered parts for washer. Replaced control and found drive system binding and grinding. Motor, belt, and cam will need to be replaced to complete repair ordrng 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Driftwood, Texas 78619
Luis
Job Details:
10/31/2022
"Arrived on site. Arrived tested dispenser no operation and no lights ,removed deli ui found defective ui and harness disconnected harness to deli door tested water and ice passed all lights on. Diagnosed unit will need new deli ui and door; ordrng 1 W10815669 (Deli door) and 1 WPW10769076 (Deli ui)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Round Rock, Texas 78681
Paul
Job Details:
10/31/2022
Arrived onsite for a dishwasher leaking water from underneath. I ran the diagnostics cycle and found F9E4 & F9E1 stored codes. I found the diverter leaking water. The sump and motor need to be replaced. Ordering W10861526 sump and motor. ordrng 1 W10861526 (PUMP&MOTOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78737
Leonardo
Job Details:
10/31/2022
Arrived on site to test unit for upper and lower rack rusting. Found rust on both racks. Ordering both racks also found door falling ordering new pads ; ordrng 1 W10909088 (Upper rack) and 1 W10161215 (Lower rack) and 2 WP8268961 (Pads)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, Texas 78733
David S
Job Details:
10/31/2022
Arrived on site to replace both fridge doors. I replaced the doors and found the right door gasket was torn and the door itself had a scratch on it. I am ordering both to complete the repair. ordrng 1 13107887SQ (Right door) and 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Elgin, Texas 78621
Joe Z
Job Details:
10/31/2022
"Arrived onsite for Stove trips GFCI outlet. When any button is pressed the stove arc flashes. Igniters do not work. Upon arrival inspected unit and found harness is pinched between top panel and chasis. Uploaded pic to SD. Ordering harness W10914403, also front left burner only sparks intermittently. Ordering electrode WPW10515459. ; ordrng 1 WPW10515459 (Electrode) and 1 W10914403 (Wiring harness)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, Texas 78746
David S
Job Details:
10/31/2022
"Arrived on site for dryer not drying. I spoke to the customer and found out the unit wont dry on regular. Itll run for a few minuets and then shut off. I found service pointer W11485218 which clarified lf1 means the unit is in diagnostics service mode. I tested the moisture sensor through diagnostics and found no change. I am ordering the filter housing, it comes with the moisture strips and harnes. We will replace the control and filter housing at the same time. The office will reschedule when we have eta on the parts.; ordrng 1 W11211470 (Filter housing) and 1 W11109746 (Main harness)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Buda, Texas 78610
Kevin
Job Details:
10/31/2022
"Arrived on site and attempted to replace blower wheel found original blower wheel will not separate from motor. It spins in place, Send video to KB/service management. blower housing will need to be ordered and motor, blower wheel housing, and Blower wheel can all be replaced at the same time.; ordrng 1 W10888146 (Blower housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wimberley, Texas 78676
Matthew
Job Details:
10/31/2022
Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found unit lights and fans running but not cooling. Inspected compressor compartment and found compressor was just warm to the touch. Pulled .3 amps. Checked suction and discharge lines and no heat from discharge tube. Both lines room temperature. No frost pattern developing. Unit has inefficient compressor. Ordering sealed system repair 2 hrs. ; ordrng 1 2hrs (2hrs) and 1 W11580057 (Compressor) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer) and 1 R600kit (R600 kit) and 1 Lokringkit (Lokring kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJW00
Near Austin, Texas 78704
Wesley
Job Details:
10/31/2022
Arrived onsite for no cool symptom. Found failed sealed system inefficient compressor. R600a unit. Ordering sealed system parts and front left foot assembly which is damaged and will not support the weight of the refrigerator. Will require a second man to access and install new leveling foot. ; ordrng 1 W11183254 (Hinge pin) and 1 W11370574 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 R600akit
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Round Mountain, Texas 78663
Andrew
Job Details:
10/31/2022
Arrived on site to replace parts for dispenser motor. Found harness was good from control to bottom of unit where harness exits cabinet. Recommend replacing replay board as voltage was 35vac and slowly dropping ; ordrng 1 WP2318054 (Control(relay board))
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, Texas 78628
Kimo
Job Details:
10/31/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new glass door but then realized that there was some Residue on the inside of the glass that I could not remove. Upon further inspection I found that the upper door trim was damaged along with the door seal I am ordering gasket WPW10535778, bracket W11105139 , door trim W11232008. Outer door W11176456 and nameplate W10481433. ; ordrng 1 WPW10535778 (GASKT-DOOR) and 1 W11105139 (BRKT-GLASS) and 1 W11105139 (BRKT-GLASS) and 1 W11232008 (TRIM-DOOR) and 1 W11176456 (Outer door) and 1 W10481433 (Nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, Texas 78739
Scott
Job Details:
10/31/2022
"Arrived on site for washer making loud noise while in spin cycle . Ran diagnostics but no noise . Ran a wash cycle with about 7 wet towels . Unit is making loud noise . Bearing is starting to fail. Ordering Tub ,stator , rotor , 2MAN ,2hrs AUTHO . No water leaks detected at time of service. Call to set return ; ordrng 1 2hrs and 1 2ndman and 1 Autho and 1 W10754108 (Tub)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, Texas 78626
Maurice R
Job Details:
10/31/2022
"Arrived onsite for burnt smell in the MW. On inspection ran the MW and could smell a electrical smell while the MW was operating. Took the unit apart found diode was bad. The white wire from the transformer was burnt. Replaced the transformer,diode and capacitor. Tested unit for 2 minutes and it operated as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Wimberley, Texas 78676
Matthew
Job Details:
10/31/2022
"Arrived onsite to replace damaged freezer door. Took pics. Replaced door, tested unit and unit is functioning properly. Customer also had issue with front grill that was also damaged with the freezer door. Need to order grill ; ordrng 1 WPW10534155 (Grill)"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS16JS6
Near Killeen, Texas 76549
Gerry C
Job Details:
10/31/2022
"EI27BS16JS6 Arrived to inspect cooling issue within the RC. During inspection I found the retractor for the right side of the FC door assembly had failed and would not retract the door fully, unless assisted. I found no other issues and the evaporator fan shroud still had remnants of ice from a previous freeze event. Office to order retractor and I am applying our warranty to this service. No leaks observed during service. Office to contact the CX to arrange return service.; ordrng 1 5304474656 (Self-close Assy)"
We serviced a
GE REFRIGERATOR
Model GSL25JGDBLS
Near Round Rock, Texas 78665
Cliff
Job Details:
10/31/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice. Found dispenser door solenoid rusted and it will need to be replaced to complete repairs. ordrng 1 WR62X10055 (Solenoid)
We serviced a
GE MICROWAVE
Model PEB7227SL1SS
Near Georgetown, Texas 78628
Maurice R
Job Details:
10/31/2022
Arrived onsite for MW door would not open. On inspection we had to force the door open to get model #. Got access to the unit and found the switch board was broken. Ordered switch board and the switch. ; ordrng 1 WB10X27080 (Switch) and 1 WB14X10049 (Switch board)
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Round Rock, Texas 78665
Cliff
Job Details:
10/31/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater failed and it will need to be replaced to complete repairs. ordrng 1 WR51X10055 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Temple, Texas 76504
Tyler
Job Details:
10/31/2022
"Arrived on site for refrigerator not cooling, or allowin* light functionality. Upon arrival confirmed issue and upon further inspection found cooling failure caused by evap fan motor not running(ven with stable 120v). Also found rc led failing leading to dc voltage issue. Found unit had full functionality restored and instructed customer to give unit 24 hrs to stabilize temps.
We serviced a
KENMORE REFRIGERATOR
Model 106.565364
Near Austin, Texas 78731
Luis
Job Details:
10/31/2022
"Arrived on site for no dispensing ice. Tested ice dispenser switch not being engaged,removed front cover found broken pins on bracket,ordering new bracket assembly. ordrng 1 WP2180226 (Bracket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, Texas 78641
Kimo
Job Details:
10/31/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new icemaker and realized that the door gasket was not sent with me. ordrng 1 W10917313 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, Texas 78628
Maurice R
Job Details:
10/31/2022
"Arrived onsite for washer stopping in mid cycle. On inspection heard a gridding noise during agitation cycle. Flip the unit up in found oil on the gear case. Oder gear case , no water leaks detected during service. ordrng 1 W11393685 (Gear case)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cedar Park, Texas 78613
David Z
Job Details:
10/31/2022
Arrived on site to follow up on washer that was not progressing loads and had a bad switch. Replaced door latch and retested. Unit still will not spin or run water. Per tech Line recommendation we should replace control on next visit. ordrng 1 W11616491 (Control) and 1 W11132207 (Main Harness) and 1 W11035628 (Latch) and 1 W11367297 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Sunset Valley, Texas 78745
Scott
Job Details:
10/31/2022
"Arrived on site for unit turning its self off and displays PO but not tripping breaker . All low voltage components checked normal. Called tech line Also FZ light and upper lights out . Ran diagnostics IM ,fan and heater all checked good . Called tech . Reported findings, and ran couple other checked . Recommended following service pointer ,Sr 7734940114, S191AQ Parts & Sp W11460554Ordering LEDs . Call to set return. No water leaks detected at time of service. ; ordrng 12 W11601310 (Led)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, Texas 78731
Luis
Job Details:
10/31/2022
"Arrived on site. Diagnosed a defective fill tube heater found wires disconnected from aluminum tape,replaced fill tube heater,ran diagnostics all test passed no errors ran fill test passed. No charge heater covered by company 1 year warranty"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Austin, Texas 78735
Scott
Job Details:
10/31/2022
"Arrived on site ,replaced dishwasher door . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Hutto, Texas 78634
Cliff
Job Details:
10/31/2022
Arrived on site to diagnose a Whirlpool refrigerator WRX735SDHZ07 with a filter stuck in housing. Found filter not fully installed preventing it from dropping when filter door is released. Reinstalled filter properly and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, Texas 78634
Cliff
Job Details:
10/31/2022
Arrived on site to diagnose a refrigerator that was not cooling. Found temps in rc @ 37 and freezer @ 0. All is working properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Leander, Texas 78641
David Z
Job Details:
10/31/2022
Arrived on site to diagnose washer that was not able to run high speed spin. Tested unit and heard scraping coming from bottom of unit and basket barely spun. Checked slider and found the slider ring was separated and slid 3/4 off the central piece. Replaced slider and retested. Verified unit working as designed. Tested in high speed spin. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, Texas 78745
Scott
Job Details:
10/31/2022
Arrived on site for washer not draining . Found wires cut off at pump motor . Replaced terminal spades . Ran diagnostics all checked normal . Unit drained . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, Texas 78681
David Z
Job Details:
10/31/2022
Arrived on site to follow up on dishwasher that customer could not adjust the racks on. Repaired damaged adjuztor boxes and retested. Verified proper operation. Call complete.
We serviced a
GE WASHER
Model GFWR2705H1MC
Near Buda, Texas 78610
Kevin
Job Details:
10/31/2022
"Arrived on site and inspected washer and found as soon as cold water starts in diagnostic cycle it leaks out the bottom of the washer. There is also several loose ball bearings on the floor of the washer. Broke with SW washer tub would need a complete rebuild and replacement. Repair is not cost-effective And should not be attempted.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near New Braunfels, Texas 78132
Andrey
Job Details:
10/31/2022
"Arrived on site to test unit for not draining water, customer stated that clothes is wet at the end of cycle, tested unit found old style shift actuator has slipped out, causing unit not to function properly, replaced shift actuator, ran full diagnostics cycle, all components are running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Lakeway, Texas 78734
Leonardo
Job Details:
10/31/2022
Arrived on site to test unit for no power. Test unit and found bad console. Replaced console test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Round Mountain, Texas 78663
Andrew
Job Details:
10/31/2022
Arrived on site to test unit for dryer not drying properly. No stored error codes and completed diagnostic cycle with no issues. Ran vent test and unit failed while connected to vent hose and passed when disconnected. Upon further inspection found vent hose was kinked restricting air flow. Advised customer to have venting corrected to prevent further issues. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Round Rock, Texas 78681
Paul
Job Details:
10/31/2022
Arrived onsite for a laundry center with the dryer not drying clothes. I found the heater open causing the issue. I replaced the heater and tested the unit. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78745
Scott
Job Details:
10/31/2022
"Arrived on site for washer not finishing cycle . Ran diagnostics and got 7-3,7-5,7-6,7-7 codes . Ran test wash all checked normal. Ran tach test and unit didnt detect tub spin. Replaced actuator . Unit checked normal. On tach test . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Wimberley, Texas 78676
Matthew
Job Details:
10/31/2022
"Arrived onsite for dryer not turning on. Upon arrival inspected unit. Found unit non responsive. Would not power on or go into diagnostics. Checked supply voltage at block and found unit lost L2, only receiving 125 vac from L1. Will need an electrician to correct the issue. Notified customer. Job complete"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Austin, Texas 78734
Leonardo
Job Details:
10/31/2022
Arrived on site to replace switch harness and rack and screw covers and spring. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model JGRP536HL01
Near Austin, Texas 78731
Wesley
Job Details:
10/31/2022
Arrived onsite for unit not sealing on the left side. Documented findings with Andrew at techline. Unit designated non repairable for evident damaged to the frame on the left side. Sr#7734935223
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Harker Heights, Texas 76548
Tyler
Job Details:
10/31/2022
Arrived on site for washer not allowing lead to lock or advanced through cycles. Upon arrival confirmed issue and found F52 in diagnostics. Upon further testing found that lid lock had failed and after installing new lid lock I reassembled and tested washer and found it fully functioning as designed with no failures. Call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, Texas 78734
Luis
Job Details:
10/31/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all leds working as designed. Repair covered under autho S84638"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Austin, Texas 78703
Wesley
Job Details:
10/31/2022
Arrived onsite and replaced the external drain pump W11539855. Unit is now operating as designed. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS00
Near Austin, Texas 78749
Luis
Job Details:
10/31/2022
1945Arrived on site. Diagnosed a defective icemaker replaced icemaker ran harvest test passed icemaker filled with water
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Horseshoe Bay, Texas 78657
Lou
Job Details:
10/31/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the bin thermistor being bad, I removed and replaced the bin thermistor and tested. Unit is full of ice (photo). Bin thermistor is reading within range. No water leaks observed during service, job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Lakeway, Texas 78734
Luis
Job Details:
10/31/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all leds working as designed. Repair covered under autho S84638"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Austin, Texas 78730
Wesley
Job Details:
10/31/2022
Arrived onsite and found weak ice production due to failing inlet valve W10897719. Repaired unit by replacing inlet valve. All checks good. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Del Valle, Texas 78617
Joe Z
Job Details:
10/31/2022
"Arrived onsite for Squealing or Hooting Noise. Upon arrival,ran diagnostics and got no stored error codes. Ran automatic test cycle and unit is operating correctly. After series of questions with customer. She stated that unit would make squeaking sound while draining with any size load. Customer states that unit will make squeaky sound every single time. Ran another cycle with clothes. During spin found that the lid makes a clicking and squeaking sound. Noise stops when touching the lid. Removed lid and reattached being sure it is securely mounted. Test unit and no longer hearing squeak. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, Texas 78653
Joe Z
Job Details:
10/31/2022
Arrived onsite to install previously ordered parts. Replaced cord W10831279 and harness W10832781. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Johnson City, Texas 78636
Andrew
Job Details:
10/31/2022
Arrived on site to test unit for over temp prompting. Found UI not responsive on arrival. Verified proper voltage and o UI. Replaced UI and unit started to instantly cool. Advised customer to monitor and allow unit to cool down properly as door was open for above average time so it may chime over temp again till temp satisfied. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Wimberley, Texas 78676
Matthew
Job Details:
10/31/2022
Arrived onsite for dishwasher rack fallen down. Upon arrival inspected unit. Found upper rack hanging down from rails. Found adjuster needed replacement. Also found failed right stop. Replaced adjuster with kit and right stop (1). Tested unit and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS00
Near Horseshoe Bay, Texas 78657
Lou
Job Details:
10/31/2022
"Arrived on site to inspect ice machine noises. Upon further inspection, I placed the unit in diagnostics and tested. I found when the water dispenses, there is a loud whining noise. I removed and replaced the water inlet valve and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Leander, Texas 78641
Kimo
Job Details:
10/31/2022
"Arrived onsite for a dryer that is not drying cloths properly needs to run a few cycle to get cloths completely dry. Upon arrival I performed an airflow tested and the unit pasted, the unit is also heat as normal. I contacted techline and spoke with cliff and advised of my findings and it was suggested the the unit may be overloaded causing the unit to turn off prematurely because the wet cloths at the back of the dorm are not getting a chance to tumble to the front and touch the moisture sensor. And that the cx should try running smaller loads or time dry. Sr#7734938987. Job complete."
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Horseshoe Bay, Texas 78657
Lou
Job Details:
10/31/2022
"Arrived on site to inspect range cooktop burners not igniting. Upon further inspection, I tested the cooktop burners and found the front right burner doesnt ignite properly. I removed and replaced the front right burner (W11344539) and retested and it is igniting properly. I adjusted the flames on all burners and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Austin, Texas 78738
Leonardo
Job Details:
10/31/2022
Arrived on site to test unit for unit making noise. Test unit and found drain motor making noise. Removed drain motor nothing stuck in there. Test unit and unit test good after just removing drain pump.
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, Texas 78745
Scott
Job Details:
10/31/2022
"Arrived on site , replaced acu control. Ran diagnostics and all checked normal. No lint build up . Job complete"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Austin, Texas 78736
Kevin
Job Details:
10/31/2022
"Arrived on site and inspected washer and found F9 E1 error code showing, inspected drain pump and found catch is clogged with pocket debris. After clearing drain catch washer is draining properly and will complete a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kyle, Texas 78640
Leonardo
Job Details:
10/31/2022
Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit and unit test good job complete unit washing and draining correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Bastrop, Texas 78602
Joe Z
Job Details:
10/31/2022
Arrived onsite for WATER NOT DISPENSING AND ALL LIGHTS TURN OFF INTERMITTENTLY- NOW THERES NO POWER OR LIGHTS. Upon arrival inspected and test unit. Found that main control and UI are intermittently not responding to each other. Need to replace control and UI. Contacted claims for AUTHO. AUTHO was made. Replaced control and UI. Test unit and unit now is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Blanco, Texas 78606
Andrew
Job Details:
10/31/2022
"Arrived on site to test unit for loud noise when spinning/agitating. Found cam retention nut was loose causing belt to rub against cover. Also found run capacitor was leaking. Replaced cam assembly, belt and run capacitor. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Leander, Texas 78641
Kimo
Job Details:
10/31/2022
"Arrived on site for the washer with code stored, for water level, slow drain. Upon inspection I found that none of the Conditions that would suck to be his coat off Werepresent. I replaced the control and tested the unit and found unit operating as designed no leaks job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near New Braunfels, Texas 78132
Andrey
Job Details:
10/31/2022
"Arrived on site to test unit for UI chiming and losing power for a few seconds, customer stated that it only happened once since the repair, attempted to mimic issue but no success, found no loose connections or any Corrosion on wires, unit is making ice and cooling properly, ice maker and FC fans are running properly, heater is heating, all functions of the unit are running properly, called tech line and presented all my test and diagnostics that was done, tech line cant recommend any repair at this time but wait and see if problem returns, advised customer site it only happened once, monitor the unit and if it happens again call us back, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Georgetown, Texas 78626
Maurice R
Job Details:
10/31/2022
"Arrived onsite for previously diagnosed parts. Installed the control board and drain pump. Tested unit. In. Diagnostics mode, the unit operating as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, Texas 78660
Cliff
Job Details:
10/31/2022
Arrived on site to diagnose a washer that is leaking. Found evidence of leaking from fabric softener dispenser and replaced dispenser. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Marble Falls, Texas 78654
Lou
Job Details:
10/31/2022
"Arrived on site to inspect ice machine noises. Upon further inspection, I found the unit full of ice and the ice bin thermistor functioning properly. I placed the unit in diagnostics and tested and found the recirculating pump making the groaning noise. I removed and replaced the pump and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bastrop, Texas 78602
Joe Z
Job Details:
10/31/2022
Arrived onsite to install previously ordered parts. Replaced water fill valve W11210459. Test unit and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near Austin, Texas 78751
Wesley
Job Details:
10/31/2022
Sr#7734940302 arrived onsite and confirmed complaint of frozen water line. Determined water line is not serviceable and is freezing in the conduit over the icebox indicating insufficient liner insulation. Documented with techline rep Andy. Designated for review as non repairable. Customer to follow up with whirlpool customer care on non repair solution.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Salado, Texas 76571
Gerry C
Job Details:
10/31/2022
"Arrived to inspect heating issue. I found the unit averaged 14 degrees above the set temperature in the upper chamber and induced a -15? offset and instructed the CX how to change it if needed. I also advised the CX how to utilize a baking sheet in the lower rack level, below other baking pans, to facilitate a more even temperature within the chassis. Operational test good. Warranty applied to this service."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, Texas 78626
Maurice R
Job Details:
10/31/2022
"Arrived onsite for previously diagnosed parts. Installed the door, tested the door and working as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, Texas 78665
Vincent
Job Details:
10/31/2022
Arrived on site for LED modules. Replaced modules out and tested unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Round Rock, Texas 78681
David Z
Job Details:
10/31/2022
"Arrived on site to follow up on refrigerator that was not cooling. On arrival unit was off and unplugged. Ran unit and checked pressures. Unit felt a little low, only 50 psi high side. Compressor turned off 5 Seconds after coming on and wouldn't stay on. Ran compressor from diagnostic. Compressor does run, but seems low on charge. Checked for leaks with black light and didn't find any. Evacuated system and vacuumed out. Pressurized with nitrogen and found no leaks, and confirmed nitrogen was moving through system fully. Charged to mfr specs. Retested and found pressures up. Advised to follow up if cooling does not return to normal, or unit stays off abnormally long. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near San Marcos, Texas 78666
Andrey
Job Details:
10/31/2022
"Arrived on site to test unit for no light and no heat in oven, tested unit found console flickering, light is not activating and igniters not sparking, customer stated that they had a lighting strike in back yard and after it did not work, replaced control igniters are now sparking and lights are working but console still flickering, replaced console, tested unit, u it now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, Texas 78746
David S
Job Details:
10/31/2022
"Arrived on site for whirlpool front load washing machine taking too long to fill. I inspected the unit and work area. I found fault code F8e1 long fil in diagnostics. I found the cold water valve not opening all the way. I checked the water pressure from the wall on both hot and cold, I found it good. I made sure the water lines internally were clear. I replaced the cold water valve and tested the unit it is now working as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Braunfels, Texas 78130
Andrey
Job Details:
10/31/2022
"Arrived on site to replace previously diagnosed cabinet wrap and console, replaced parts, unit is now functioning as designed, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIO18NNZS2
Near Killeen, Texas 76549
Tyler
Job Details:
10/31/2022
Arrived on site for ice machine needing previously diagnose compressor evaporator and other related sealed system parts. Upon arrival installed required parts. Pulled vacuum and Ensured there are no leaks in the system and then recharged unit with 5 1/2 ounces of refrigerant. Allowed units run one harvest cycle and found ice been created on evaporator plate. Inform customer to give you a 24 hours to fill been. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Cedar Creek, Texas 78612
Joe Z
Job Details:
10/31/2022
"Arrived onsite for Surface Burner Flames Too High. Upon arrival,inspected unit and found that conversion from natural gas to propane needs to be done. Advised customer that a plumber needs to be called to install conversion kit to all 5 cooktop burners as well as oven and also regulator screw needs to be adjusted. No leaks present at this time. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Buda, Texas 78610
Leonardo
Job Details:
10/31/2022
Arrived on site to replace console. Replaced console test unit and unit test good.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, Texas 78757
Wesley
Job Details:
10/31/2022
Arrived onsite for washer not spinning. Tested unit and was unable to enter diagnostics through repeated attempts. Unit drains and the door locks and did observe a quarter turn during sensing at the beginning of a cycle. After resetting was able to run a spin calibration and automatic diagnostics. No apparent failure beyond a logic glitch that required a reset to repair.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ00
Near Austin, Texas 78759
Wesley
Job Details:
10/31/2022
Arrived onsite and found the freezer door had become out of alignment. Removed ice and realigned by timing the gears. Advised the customer on preventing timeline failure and correcting alignment before ice obstructs the Unit is now operating as designed. Serviced covered under the call back period for same issue.
We serviced a
GE REFRIGERATOR
Model ZISB480DRJ
Near Dripping Springs, Texas 78620
Luis
Job Details:
10/31/2022
Arrived on site. Replaced defective inverter powered unit on compressor powered on
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062DEM00
Near Austin, Texas 78750
Vincent
Job Details:
10/31/2022
"Arrived on site for refrigerator, inspected unit and work area. Installed all parts ordered my previous tech. Recovered the refrigerant and unbraced all connections and removed the old evap and compressor. Installed athe new compressor and new evap and ohm the heater and was good. Braced the connections and new access valve and new dryer. Vacuumed the system for 15 min and then charged it with 5.00oz of R134. Inspected the frost pattern and was good. Reassembled unit and asked CX to allow 24hrs to cool. No leaks where observed during service job completed.