Near New Braunfels, TX 78130
Kevin
Job Details: 08/26/2019
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site and found elements are all normal, they meet regulation for UL 858, operation is normal. No further repair is available for range at this time. There is possibility according to techline for an updated element set in the near future."
Near Leander, TX 78641
James
Job Details: 08/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and installed new retainers. Unit tests good. Job complete
Near Austin, TX 78759
Paul
Job Details: 08/26/2019
OVEN KITCHENAID KOST100ESS01 Arrived onsite for the oven with an F1E0 error message. Ms had a video of the oven trying to program the time and the temp using just the number 3. I entered diagnostics and found The F1E0 and an F2E1 error. I cleared the codes. I found the UI defective. I replaced the console and tested the unit. The unit is working as designed. Call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS02
Near Austin, TX 78726
Andy
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator leaking. Tested and inspected unit and found unit leaking from water tubes. Attempted to remove failed parts and replaced with new. Found that water tube going to water dispenser was not with me. Attempted to look up part on parts break down and could not locate it. Ordering parts research. Office to schedule. Water was turned off at unit.(See SD-QuickPic for photos of line); ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Removed and replaced failed icebox fan motor. Operations are now normal. Water connections are dry.
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/26/2019
DRYER LG DLEX3001W "Arrived on site to replace heating assembly after replacing part, unit tested good."
Near Austin, TX 78721
Leonardo
Job Details: 08/26/2019
OVEN WHIRLPOOL MGT8720DS02 Arrived on site to test unit for lower oven not igniting. Test unit and found bad igniting. Heated oven at 350 unit test good.
Near McQueeney, TX 78123
Kevin
Job Details: 08/26/2019
WASHER WHIRLPOOL WTW7300DW "Arrived on site and inspected washer and found customer has made enough space on washroom raised platform in order to tilt the washing machine forward, washer was not able to be moved on the previous visit. Replaced clutch and slider due to found error code on previous visit.
Near Taylor, TX 76574
Thomas L.
Job Details: 08/26/2019
DISHWASHER KITCHENAID KUDC10IXBL6 Arrived on site for no operation. Found that the high temperature wash button was illuminated but no other commands would be excepted. With new touch panel the unit was stuck in the drain. The unit will need a new control panel and a new control board.
Near Austin, TX 78703
Leonardo
Job Details: 08/26/2019
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site to test unit for bad switch. Found switch off bad ordering new switch WPW10242556 ; ordrng 1 WPW10242556 (SWITCH OFF )
Near Austin, TX 78759
Paul
Job Details: 08/26/2019
OVEN KITCHENAID RBD275PVB02 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the element and racks. I tested the oven to make sure the element was heating and the unit is working as designed. Call complete.
Near Kingsland, TX 78639
Cliff
Job Details: 08/26/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose the washing machine that is not the water. Tested unit and found water working through diagnostics just not normal cycling. Main control/timer assembly will need to be replaced to complete repairs. Office will need to set return date ; ordrng 1 W11334214 (CONTROL)
Near Austin, TX 78728
Tyler B.
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived onsite for u it with torn gasket, replaced right door gasket and tested good"
Near Austin, TX 78704
Wesley
Job Details: 08/26/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site and found dryer failing to complete cycle. Running non stop. Unable to enter diagnostics. Ordering console and returning with control. ; ordrng 1 W11351728 (CONSOLE)
Near Austin, TX 78726
Andy
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL ED5SHAXNQ01 "Arrived on site for refrigerator water and ice dispenser issues tested and inspected unit and found ice door issues and water leaks from water dispenser.No water leaks present at time of service.; ordrng 1 8201537 (WATER FITTING) and 1 8201756 (DOOR KIT)"
Near Georgetown, TX 78626
Joel G.
Job Details: 08/26/2019
WASHER MAYTAG MVWC300VW Arrived on site to diagnose washer leaking to the right and making banging noise when spinning. Inspected all spring and entire washer and all works fine and nothing is worn out. Found the floor is caving in and washer to be unbalanced. I tried installing shims but customer will need floor repaired and leveled to take care of issue. Washer itself is fine. No leaks detected. Drain is secure.
Near Kempner, TX 76539
Al
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived to inspect ff section not cooling.Observed a massive block of ice around the evaporator.Used my steamer to defrost the unit.Removed and replaced the harness.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/26/2019
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for unit that will not operate properly. Tested unit in diagnostics and found that the basket would not move in order to start the spin cycle. The basket and shaft are corroded together and the basket cannot float or drop. The unit will need a shaft bearing job and a new basket.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/26/2019
OVEN WHIRLPOOL WOD51EC0HS01 "(DZ) Arrived on site for double oven not working. Removed trim and moved oven out of cabinet to inspect power. Found power cable not plugged in, and unit not connected. Plugged unit in and verified function. All tested good. Unit reinstalled."
Near Georgetown, TX 78633
Lou
Job Details: 08/26/2019
RANGE KITCHENAID KGCC506RBL05 "arrived on site to inspect cooktop clicking. Upon further inspection, I found that the unit has a glass top; therefore, I had the customer sign a waiver of damages from lifting glass top. The customer advised that they heard a clicking noise coming from the unit, then when they checked it, the unit made a loud popping noise and hey could see a flash of light or fire under the glass top. I removed the cooktop and found where the back left valve Ignitor switch had shorted/arced and the switch was black. Also found that the spark module had arced as well and had burn marks. No gas leaks observed during service. Gas supply left turned off and power supply left unplugged for safety.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 WP4456817 (valve-brnr) and 1 WP4456905 (harns-wire) and 1 WPW10110491 (module-spk)"
Near Austin, TX 78759
Paul
Job Details: 08/26/2019
DISHWASHER KITCHENAID KDTE334GBS0 Arrived onsite for the dishwasher that had a straw get melted on the element. I removed the plastic from the element and the bracket. I tested the unit and the element is still good. I advised the customer to run a dishwasher cleaner thru the machine. The unit is working as designed. Call complete.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/26/2019
OVEN LG LRE3025ST/00 Arrived on site to diagnose loud range. Found convection fan motor going out and loud. Verified operation after replacing motor.
Near Austin, TX 78732
Luis
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site for no ice. Ran diagnostics icemaker not running through diagnostics removed kickplate found broken wires on harness at hinge diagnosed unit will need a new freezer door.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site for pad replacement and last tech diagnosed. Removed UI and found harness for pad was barley plugged in. Plugged in fully and now operating as designed no leaks on site. No parts needed
Near Austin, TX 78705
Wesley
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and installed control and Evap cover. All checks good. Advised customer on repair. Unit is now operating as designed.
Near Kyle, TX 78640
Kevin
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB02 "Arrived on site and found Evaporator drain is blocked by ice again, only drain is blocked. There is no defrost issue. Peeled metal pan backwards to line up with cabinet drain better. reset heater extension into correct position, requested that customer continue monitoring to see if this ultimately repairs issue. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Jonathan
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived on site for RC not cooling. Inspected unit and work area. Found door ajar light and WiFi light flashing. Measured temperature in RC at found high temperatures. Inspected RC evaporator frost pattern and found ice buildup on. Performed diagnostics mode and tested door switches and found all switches operating correctly. Tested RC thermistor and found out of range. Called tech support and spoke with J.K he stated that evaporator cover will need replace and that light is flashing due to connecting to WiFi then disconnecting. Customer can reconnect to unit and that will correct light issue. (SR# 7725694409). Will need authorization to complete repair. Office to schedule appointment return.
Near Dale, TX 78616
Leonardo
Job Details: 08/26/2019
OVEN WHIRLPOOL WEG730H0DS0 Arrived on site to replace sensor and found bad control board. Ordering board W11050551 office to reschedule. ; 1 W11050551 (CONTROL BOARD )
Near Georgetown, TX 78633
Joel G.
Job Details: 08/26/2019
OVEN GE JKP45B0W1BB Arrived on site to install part I previously ordered and was sent for repair. Replaced and verified operation.
Near New Braunfels, TX 78132
Kevin
Job Details: 08/26/2019
DRYER WHIRLPOOL WGD9200SQ0 "Arrived on site and inspected dryer and found valve is leaking through orifice, replaced gas valve and it is now operating properly. Job complete"
Near Austin, TX 78717
Lou
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "arrived on site to inspect refrigerator FC temps. Upon further inspection, I tested temps in the FC=5 degrees & RC=46 degrees. I removed the FC Evap cover and found a good frost pattern on the evaporator. Checked the RC evaporator and it too was good. I find the ice bin empty, but the customer had the ice maker turned off. I tested the ice maker in diagnostics and it operated as designed. I tested all fans in diagnostics and all three were operating as designed. I checked the coils and found a small amount of hair on it. I placed the unit back into diagnostics and went to test #7 and changed the defrost timer to 02 and then repositioned the FC thermistor. Advised the customer of my findings and changes and advised to notify the office if the unit acts out again. No water leaks observed during service, job completed."
Near Lakeway, TX 78738
Andy
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator leaking water. Tested and inspected unit and found drain line failed. Ordering new drain line and will return. Instructed customer to watch unit and customer signed waiver. No water leaks present at time of service. ; ordrng 1 W11084807 (DRAIN)
Near Georgetown, TX 78626
Joel G.
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRS975SIDM00 "Arrived on site to diagnose fridge not cooling. Found all operations working just fine at this time. Temps are fine and all tests check fine in diags. Condenser was clean. No leaks detected. Customer to monitor unit in case it fails again but at this point, I am unable to duplicate complaint."
Near New Braunfels, TX 78132
Kevin
Job Details: 08/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and couldn’t find any abnormal or excessive aroma from dishwasher interior. Recommended running a cleaner like dishwasher magic to possibly improve customer experience. No water leaks detected at time of service, job complete"
Near Austin, TX 78746
Wesley
Job Details: 08/26/2019
DRYER WHIRLPOOL GGW9250PT3 "Arrived on site and found unit operating as designed. Advised customer that exhaust needs to be cleaned out. No leaks detected, advised customer on use and care.
Near Austin, TX 78759
Paul
Job Details: 08/26/2019
WASHER GE GTW460ASJ0WW Arrived onsite for the washer leaking again. I tested the unit and I found the thermistor leaking water due to the seal is bad. The thermistor needs to be replaced. Ordering c-notes & WH01X24104 THERMISTOR ASSEMBLY.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT. ) and 1 WH01X24104 (THERMISTOR ASSEMBLY)
Near Austin, TX 78748
Leonardo
Job Details: 08/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need to replace wash motor and control board. Will need to order new control board W11305308. ordrng 1 W11305308 (CONTROL BOARD )
Near Kingsland, TX 78639
Cliff
Job Details: 08/26/2019
WASHER MAYTAG MHW5500FW1 Arrived on site to diagnose a washer that was leaking. Tested unit and found outer tub assembly seal properly. Entire drum and basket assembly will need to be replaced to complete repairs. Office will need to set return appointment for two technicians and two hours.; ordrng 1 CNOTES (2MAN JOB) and 1 CNOTES (2 HOUR JOB) and 1 W10901175 (tub-outer)
Near Austin, TX 78717
Lou
Job Details: 08/26/2019
MICROWAVE WHIRLPOOL WOC54EC0AS02 "arrived on site to inspect wall oven microwave combo. Upon arrival, customer advised that there had been a different tech to fix the microwave because it doesn’t heat. I placed the unit in diagnosis and found error codes F1E5 & F6E0. Cleared the codes and attempted to test the unit and after approximately 1 min, the unit stopped ad showed error code F1E5.
Near Austin, TX 78730
Luis
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KFIS25XVMS3 Arrived on site for broken end caps. Installed new end cap tested lid operation good.
Near Belton, TX 76513
Arthur B.
Job Details: 08/26/2019
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Arrived onsite for customer complaint of reverse is osmosis system back flowing into dishwasher. When arrived, confirmed issue that dishwasher only has a rubber flapper to block water. Water is feeding back to dishwasher and filling sump. Customer advised he is getting system removed.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/26/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 Arrived on site for refrigerator control panel not operating. Inspected unit and work area. Found failed circuit on UI and causing control to bubble. Removed UI and inspected wire harness and board. UI will need to be replaced to continue diagnostics. Will return with UI and main control on hand if needed. ; ordrng 1 SEENOTE (OFFICE TO SCH) and 1 W11086558 (UI)
Near Austin, TX 78733
Leonardo
Job Details: 08/26/2019
TRASH COMPACTOR KITCHENAID KUCS03FTPA1 Arrived on site to test unit for unit not working. Test unit and found broken gear case. Replaced gear case test unit and unit test good job complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KBFS20EVMS3 Arrived on site for refrigerator for refrigerator leaking water water when irrigation system is running. Inspected unit and work area. Found RC gasket torn. Performed diagnostics and tested water dispenser found minor air in system. Had customer turn irrigation system on and found dispenser rapidly dripping water. Tested water pressure to unit and found at 60 psi without irrigation system on. Had customer turn irrigation system on and found pressure dropped to 25 psi and level off at 50 psi. Called Whirlpool tech support and spoke with Joel. He stated that valve is pressure driven and when water pressure drops below 35 psi valve will open. Spoke with customer on failure.
Near Lakeway, TX 78734
Brandon
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Arrived on site for customer complaint of unit making noise, owner was not home, spoke with father, I could not get unit to make any kind of abnormal noise in defrost mode, tested all fan motors, air baffle, ice maker, unit tested good."
Near Austin, TX 78754
Paul
Job Details: 08/26/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the tub ring. Mr stated the washer was still shaking badly and showed me a video of it. I found the front left leg not touching the floor and the tub and basket not level in the chassis. I leveled the unit and ran the manual high speed spin. The unit is working as designed. Call complete.
Near Little River-Academy, TX 76554
Al
Job Details: 08/26/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived to inspect no cooling in the ff section.Verified the evaporator is working properly but the ff section is 50 degrees.Order the tower damper assembly and will return with the control.Office to reschedule with the customer.Needs more work. ; ordrng 1 5304510255 (DAMPER ASSEMBLY ) and 1 809069201 (EVAPORATOR MOTOR )
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/23/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site and inspected oven and found has been replaced by customer, light will still not turn on and found no voltage at control board connection, will need to order a new control board to correct issue ; ordrng 1 W11122560 (cntrl-elec)"
Near Austin, TX 78730
Tyler B.
Job Details: 08/23/2019
VENTHOOD KITCHENAID KIRD801HSS0 Arrived on for down draft top not popping up. Found loose connection in harness. Corrected all connections and tested good
Near West, TX 76691
Arthur B.
Job Details: 08/23/2019
DISHWASHER MAYTAG MDB4949SHB0 Arrived onsite for customer complaint of dishwasher coming on intermittently after cycle completed. Confirmed issue. Removed and replaced UI and control assembly. Reassembled and tested. Unit now works as designed. All water connections were dry at time of service.
Near Austin, TX 78734
Leonardo
Job Details: 08/23/2019
RANGE WHIRLPOOL KDRU783VSS03 Arrived on site to test unit for light coming on and off by it self. Test unit and found bad control board chortled keypad and user interface. Will order wpw10116105 keypad and wpw10533030 user interface and w10852103 ; ordrng 1 W10852103 (APPLIANCE MANAGER ) and 1 WPW10116105 (KEYPAD) and 1 WPW10533030 (USER INTERFACE)
Near Bastrop, TX 78602
Steve C.
Job Details: 08/23/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Ride on site for the unit is not cooling properly. Found the freezer is working properly but not the fresh food section. Also water is leaking from the separator. Found the unit will need a new control board, evaporator fan motor, and a separator.; ordrng 1 242270106 (SEPARATOR)"
Near Georgetown, TX 78626
Jonathan
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previous diagnosed part. Removed damaged dishwasher panel and handle, installed new. Tested operation door operation. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks present."
Near Round Rock, TX 78665
Jonathan
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator freezer light intermittently working. Tested door and found working at time of service. Found FC door light freezing in closed position when door does not get completely shut. Tested switch and found inner spring on switch operating correctly. Inspected door gasket and found door sealing. Added whirlpool approved lubricant to switch to help prevent freezing in closed position. Tested door operation and switch. Performed diagnostics mode and tested all operations. All tested good, no water leaks present."
Near Florence, TX 76527
Al
Job Details: 08/23/2019
WASHER WHIRLPOOL CHW9150GW0
Near Austin, TX 78759
Tyler B.
Job Details: 08/23/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for unit ,align creaking noise. Ran unit and found the noise to be coming from idler pulley that clips in base of unit. Added pad under pulley and reinstalled and tested good."
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/23/2019
WINE COOLER KITCHENAID KUBR204ESB00 Arrived on site for unit not maintaining proper temperatures. Found that each section approximately 4° too warm. Removed and replaced control and all operations have started out properly.
Near Smithville, TX 78957
Steve C.
Job Details: 08/23/2019
RANGE GE JGBS66REK3SS Arrived on site for the unit will constantly be making a ticking noise from the igniters. Tested unit and found the wire is kinked onto the back of the metal. Disassembled the back panel and readjusted the wire. The unit is working properly and no gas leaks present.
Near Round Rock, TX 78681
Joel G.
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW0 "Arrived on site to diagnose washer not working properly and was making loud noise. Found motor seized and when turning it by hand, it is grinding. Took off belt, motor still grinding but gearcase was also making noise. Will need to replace gearcase and drive motor. ordrng 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"
Near Salado, TX 76571
Al
Job Details: 08/23/2019
WASHER WHIRLPOOL MVWB850YG1
Near Waco, TX 76710
Arthur B.
Job Details: 08/23/2019
WASHER MAYTAG MVWC465HW2 "Arrived onsite complaint of top load washer not washing properly. Ran diagnostics and found error code F0E4 (High Temp Rinse). Found hot water valve not closing. Removed and replaced water valve. Reassembled,cleared error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near San Marcos, TX 78666
Kevin
Job Details: 08/23/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer and found error codes, F0E3 overload, F5E1 user presses start with lid open. Ran functions in manual diagnostic and found hot water flow is weak. No water leaks detected at time of service"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to diagnose a range with a burner that will not light. Found spark module failed him unit. Replaced spark module and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not registering Wi-Fi signals properly. Tested unit and found after installing control panel provided to homeowner from manufacturer issue still occurring due to malfunction in Wi-Fi antenna. Antenna will need to be replaced to complete repairs. Also will bring new main control and second panel on return visit in case needed.; ordrng 1 W11044576 (antenna)
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived to inspect unit that won’t stop filling as the dispenser is being used. Operations were normal at this time.
Near Austin, TX 78748
Luis
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for water leaking. Tested dispenser found water leaking from tube entering housing. Removed tube found tube damaged installed new water tube tested dispenser no leaks.
Near New Braunfels, TX 78132
Kevin
Job Details: 08/23/2019
OVEN WHIRLPOOL WOD77EC0HV01 "Arrived on site and inspected and found it is resetting the clock and date overnight, spoke with tech line and this is due to it not being connected to Wi-Fi. customer will correct Wi-Fi connection. Other functions are operating normally, job complete."
Near Austin, TX 78727
Andy
Job Details: 08/23/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site for dryer making loud noise. Tested and inspected unit and found blower wheel rubbing on housing. Ordering part and will need 2 man as this is a washer dryer unit and is in tight closet. Office to schedule return trip. ; ordrng 1 W10888146 (HOUSING )
Near Austin, TX 78737
Leonardo
Job Details: 08/23/2019
RANGE GE JT3000SF5SS Arrived on site to test unit for unit dead. Test u it and found bad control board will need to order new board. Ordering new board WB27X29607. Office to reschedule ; ordrng 1 WB27X29607 (BOARD )
Near The Hills, TX 78738
Paul
Job Details: 08/23/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived onsite for the refrigerator that is still freezing product in the RC. Ms had pics of all the food and products that had froze. I tested the dampener and it tested good. The fresh food thermistor tested good. I tested the temp and found it about 6 degrees colder than the setting of 38 degrees. I entered service test 211 and put an offset in the control. I let the unit cycle and the sealed system is shutting off when the shelf temp is 38 degrees now. The unit is working as designed. Call complete.
Near Elgin, TX 78621
Steve C.
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Right on site for the unit is freezing the food in the refrigerator section. Called Whirlpool Sr7724598742 And advice to replace thermistor, diffuser, valve and reservoir. The unit is also not make ice and the water reservoir is frozen.; ordrng 1 WPW10341320 (valve-inlt) and 1 WPW10366790 (reservoir)"
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/23/2019
RANGE JENN-AIR PRD3630NP "Arrived on site and assisted customer with opening locked oven door.
Near Spicewood, TX 78669
Paul
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the door latch and tested the unit. The washer is working as designed.
Near Austin, TX 78731
Andy
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on site for refrigerator not making ice. Found ice bin full of ice. Customer stated that refrigerator is not cooling properly. Tested and inspected unit and found ice buildup on RC evaporator cover. Found service pointer on issue and (W11092686D) No water leaks present at time of service. Instructed customer that unit will need to be defrost 48 hours before visit. Instructed customer on how to safely do so. Customer signed waiver.; ordrng 1 W11211387 (EVAPORATOR COVER )
Near Round Rock, TX 78681
Joel G.
Job Details: 08/23/2019
FREEZER FRIGIDAIRE FFH20F2QWC Arrived on site to diagnose frz not coming on. Only interior light was on. Bypassed thermostat and verified operations. ; ordrng 1 5304513033 (TEMP CONTROL)
Near Kyle, TX 78640
Leonardo
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for unit sparking. Test unit and found burned out cap and diode. Replaced both parts test unit and unit test good job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose a washing machine that is not turning on. Factory reset controls and found no stored error codes or failures with unit at this time. All is working properly and no further repairs are needed. No leaks were found at time of service.
Near Austin, TX 78726
Lou
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator doors not level. Upon further inspection, I found that the unit was not leveled and squared. Using the shims that were prescreened due to the floor not being level, I placed one at the back right wheel and one at each front leveling leg. Was able to get the unit leveled/squared and both RC door were level at the top. Customer advised that one of the shelves was damaged as the rail for the bin had a broken mount screw. After clearing it through the office, I am ordering a new shelf No water leaks observed during service, job completed.; ordrng 1 W11243759 (SHELF-GLASS)"
Near Seguin, TX 78155
Robert
Job Details: 08/23/2019
WASHER AMANA NTW4516FW2 Arrived on job for complaints of unbalanced. Found during testing that the suspension rods are no good. Replaced all 4 suspension rods and tested good and no leaks detected. Complete
Near Austin, TX 78717
Lou
Job Details: 08/23/2019
DRYER WHIRLPOOL WED7500GC0 "arrived on site to inspect dryer taking too long to dry. Upon further inspection, using my vent test kit, I tested airflow to the unit. Unit failed 2 times. I disconnected the vent tube from the back of the unit and retested and he unit passed. I removed the lower front panel and found a small amount of lint inside the unit and lint clumped inside the blower wheel. Also found the element not heating properly. I removed and replaced the element and vacuumed the lint out of the unit. Retested, and the unit is operating as designed. No lint observed at the end of service, job completed."
Near Gatesville, TX 76528
Arthur B.
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW6620HC0
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/23/2019
WINE COOLER KITCHENAID KUBR204ESB00 Arrived on site for unit not maintaining proper temperatures. Found that each section approximately 4° too warm. Removed and replaced control and all operations have started out properly.
Near Leander, TX 78641
James
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site and tested operation. I found ice maker not producing ice. When testing I found that the harness has broken at bottom hinge. Unit will need new door to repair. ; ordrng 1 LW10691266 (dor-fip)
Near Leander, TX 78641
James
Job Details: 08/23/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and found. No thread sealant on elbow coming out of cooktop going to regulator. I also found that the regulator is damaged. Unit will need new regulator to repair. I did not have proper gas thread sealant and will need to return with proper sealant to repair; ordrng 1 TOOL (GAS DETECTOR)
Near Spicewood, TX 78669
Paul
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived onsite for the the refrigerator to replace the previous diagnosed parts. I replace the icemaker tube, reservoir, and the fill valve for the second time due to leaking water. I tested the unit and there were no leaks around the valve or the tubes. Call complete."
Near Georgetown, TX 78626
Jonathan
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "(DZ) Arrived on site for refrigerator developing ice at bottom left corner. Inspected unit and work area. Tested door seal. Found frame indented on bottom left corner, see SD quick pic. Applied insulation underneath door gasket, also applied Whirlpool Approved food grade silicone to door indentation. rechecked and verified air leak was fixed. All tested good."
Near , TX 76539
Al
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to inspect ff section not cooling. Verified complaint and removed and replaced the ff harness.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Harker Heights, TX 76548
Al
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Arrived to inspect odd noises from the refrigerator.Customer advised the unit(compressor) turns on at odd times of the day.She said she wakes up early and has never heard any noises from the refrigerator.I checked the unit and all aspects of the unit checked ok.The noises and natural sounds the unit makes during operation.No parts installed.
Near Round Rock, TX 78681
Joel G.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KSRL25FRSS00 "Arrived on site to diagnose fridge not not cooling in ff side. Found return vent frozen put parts that customer took out back in place, defrosted ice eid good air flow now. Customer to give unit 24 for normal temps. If issue persists, return vent inside wall may be collapsing and will be not repairable from there. No leaks detected.
Near New Braunfels, TX 78130
Luis
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for no ice. Ran diagnostics E2 error code. Ran harvest failed diagnosed faulty icemaker. Installed a new icemaker ran harvest test passed ran fill test passed.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that was not cooling properly. Noted Towel in bottom of unit as it was recently defrosted by apartment maintenance. Checked heating system and found heater wire connection not fully wired from manufacturer causing defrost failure. Rewired unit properly and All is now working properly. No leaks were found after services were performed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/23/2019
REFRIGERATOR GE GE21GSHBSS Arrived on site for noisy operation. Found that the condenser fan motor blade had broken and was causing the noise. Replaced fan blade and unit now operates properly. All water connections were dry at the time of service.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose dishwasher not drying. Found loose wire at the element. Reconnected and ran diags. Verified all correct operations and heating element comes on fine. Informed customer about normal operations of the unit and ways to improve the dishwasher performance. No leaks detected. Called source, spoke w/ Scott, who confirms all is normal file#7725688599."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Arrived on site and found fresh food doors aren’t level, raised right hand side of refrigerator until customer accepted a happy medium between doors being level and refrigerator spacing on each side. All functions on refrigerator are operating properly, No water leaks from connections at time of service, job complete"
Near Marion, TX 78124
Robert
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of icemaker not dispensing properly. Found that solenoid was sticky. Adjusted solenoid and icemaker tested good. Complete
Near Harker Heights, TX 76548
Al
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW88HEAC0 Arrived to inspect fl washer with drain error code.Confirmed the complaint and removed the front panel to access the drain pump.Confirmed the pump was clogged and unclogged the unit at the customers request.She is selling the house and is including the washer/ dryer with the house and simply wanted it repaired..All water lines were dry at the time of service.Job complete
Near Austin, TX 78759
Andy
Job Details: 08/23/2019
DRYER MAYTAG MGDX655DW2 Arrived on site for dryer making loud noise. Tested and inspected unit and found blower wheel rubbing against housing. Attempted to adjust housing with minor improvement.; ordrng 1 W11117429 (LINT CHUTE) and 1 WP694089 (BLOWER WHEEL ) and 1 WP8577230 (BLOWER HOUSING )
Near Austin, TX 78701
Wesley
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for complications related to the ice bin fill arm falling out of place. Restored function and cleaned out ice. All checks good. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78750
Andy
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL MFF2558KEB Arrived on site for refrigerator needing coils cleaned. Cleaned coils and inspected unit. All operations are normal. No water leaks present at time of service.