Near Austin, TX 78705
Richard
Job Details: 11/11/2020
DISPOSAL WHIRLPOOL GC1000PE4 Arrived onsite for the garage disposal leaking water. During testing found that the leak is coming from the bottom of disposal. Replaced disposal and it tested good. Leak is gone complete
Near Austin, TX 78705
Richard
Job Details: 11/11/2020
WASHER WHIRLPOOL WFW560CHW1 Arrived onsite for the washer leaking water. During testing found that the leak is coming from the dispenser. Will need to replace dispenser assembly. Ordering parts and office to schedule ; ordrng 1 W11465532 (DISPENSER )
Near New Braunfels, TX 78132
Noah D
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to inspect fridge for not illuminating cab. Replaced freezer module and all lights returned. No problems found. Complete
Near Kyle, TX 78640
Leonardo
Job Details: 11/11/2020
DISHWASHER FRIGIDAIRE FFID2426TD Arrived on site to test unit for not washing. Test unit and found unit not getting water. Found valve turned off under sink and open water on and test unit and unit working as designed job complete.
Near Austin, TX 78726
Wesley
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite and found gearcase leaking oil and basket not engaging during spin. Advised customer that gearcase Will be needed.
Near Waco, TX 76710
Jonathan M
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site for refrigerator still having defrost issues. Inspected unit and work area. Found unit completely frosted all over the evaporator again. Tested unit in test number six and found the defrost bimetal showing open. I called techline and spoke to Adrian SR# 7729254112. He had me run a couple checks from the main control board and found the bimetal closed but the control registering the bimetal open. He advised to replace the main control for repair. Replaced the control and tested unit. Unit is working as designed. Defrosted unit and call complete.
Near Austin, TX 78730
Wesley
Job Details: 11/11/2020
WASHER MAYTAG MHW5630HW0 "Arrived onsite for ongoing lo flo, found off balance and valve failure and pressure failure codes new since yesterday. Advised. Ustomer on smaller loads with towels. Also advised customer to use cleaning product like afresh regularly for a period to clear sudsing issue."
Near Georgetown, TX 78628
Kayman
Job Details: 11/11/2020
DRYER WHIRLPOOL LER4634PQ0 Arrived onsite for dryer that just buzzes and doesn’t start. Upon inspection I found the dryer would buzz and not stay on when start was pressed. I accessed the rear of the unit and removed the blower housing. I found a solid mass of lint build up inside preventing the blower wheel from Turning. After removing all the lint I found that when start was pressed I was able to kick start the blower by spinning with my foot.
Near Georgetown, TX 78626
Tommy
Job Details: 11/11/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for oven not heating properly. Found sensor needed to be replaced and oven needed to be calibrated. Calibrated oven and replaced sensor and tested. Job Completed.
Near Georgetown, TX 78633
Tommy
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for dishwasher making loud motor noise. Upon arrival found unit had no error codes ran through diagnostics. I found Sump and motor running loudly and struggling to push through test. Ordering sump and motor. Job Completed.
Near Leander, TX 78641
Kayman
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for icemaker ice melting the refereeing causing a block in the ice bin. Upon inspection I found the ice bin had a solid block of ice. I ran a diagnostics test and all functions passed. I inspected the IM and found the water tray had created a block of ice so the inlet valve would just pour over the block causing the ice the freeze solid. I removed the ice maker and cleared out all the ice. I re installed the IM and noticed the ice chute gasket was badly crooked which might have contributed to the ice block forming . I corrected the gasket. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Jarrell, TX 76537
Lou
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator dropping ice and noises. Upon further inspection, the customer advised that ice randomly falls from the dispenser and the unit makes knocking noises and the door “fly” open. I found the unit not level. I leveled the unit and tested the ice maker. I could not get the IM to make the noise the customer described. The separator is catching ice cubes and trapping them then as the ice melts, it drops from the dispenser. I am ordering an ice maker and separator and office to schedule return service due to parts being OOS. No water leaks observed during service.; ordrng 1 W11423781 (SEPARATOR ) and 1 WPW10300022 (icemaker)"
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site to test unit for leak. Found vent gasket not inserted properly causing leak. Replaced vent and gasket, tested unit, unit works good. No leaks detected. Job complete."
Near Jarrell, TX 76537
Lou
Job Details: 11/11/2020
DRYER MAYTAG MED5630HW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the drum being bent and rubbing against the bulkhead and causing metal to metal friction, I removed and replaced the drum and bulkhead and tested. Unit is operating as designed. No lint observed during service, job completed."
Near Austin, TX 78748
Luis
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for water leaking and ice issues. Found clip holding ice maker broken,which caused ice maker to break ice container. Will need ice maker and ice container,NEED DOP PROOF THAT UNIT IS STILL UNDER WARRANTY.; ordrng 1 NEEDD.O.P.TOCOVERREPAIR and 1 WPW10300022 (ICEMAKER) and 1 WPW10558424 (ICE CONTAINER)"
Near Austin, TX 78724
Matthew
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRSC703HBS00 Arrived onsite for refrigerator making loud noise. Upon inspection found thermistor out of range. Evaporator fan was making noise. Replaced thermistor and evaporator fan assembly. Tested unit and unit is functioning properly. Job complete
Near Round Rock, TX 78681
David S
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for counter top getting ho from the dishwasher. I inspected the unit and work area I found the insulation properly installed. I ran the unit through a diagnostics cycle and found it operating as designed. I spoke to the customer about how the unit operates and proper soap usage. Job complete. No water leaks detected.
Near Austin, TX 78733
Kevin
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site and Found all freezer lights are off and the fresh food top left light is off, spoke with tech line and they recommended replacing LED control board. replaced LED control board and four different modules and all lights are now working properly, job complete"
Near Elgin, TX 78621
Andy
Job Details: 11/11/2020
DISHWASHER MAYTAG MDB8959SKZ0 Arrived on site for dishwasher not draining. Tested and inspected unit and found failed drain pump. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE )
Near San Marcos, TX 78666
Andrew
Job Details: 11/11/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Arrived on site to test unit for long preheat. Found broil connection not connected on left side. Oven sensor ohm 1200 at room temp. Connected broil element. Tested unit to 350, unit tested good. Job complete."
Near Round Rock, TX 78665
Cliff
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on site to diagnose a refrigerator with an ice container freezing over. Tested unit and found water valve seeping in the icemaker fill line causing icemaker to leak. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78641
Paul
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW5105HW0 "Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the drive motor and tested the unit in the diagnostics cycle. The unit completed the cycle but the unit is still making a screeching noise when the motor ramps up in the spin cycle. I found the belt looser than normal and I suspect it could be causing the issue or the problem is in the gear case. Getting both JIC. Ordering W11423758 gear case & W11239857 belt.; ordrng 1 W11239857 (Belt), ordrd 1 W11423758 (Gear case)"
Near Hutto, TX 78634
David S
Job Details: 11/11/2020
DRYER WHIRLPOOL NED4655EW1 Arrived onsite for dryer not drying properly. I inspected the unit and work area. I found the dryer heating and tumbling. I found it had poor air flow. I removed the dry from the vent and found the air flow Improved. The exterior vent is clogged and needs to be cleaned out. Job complete.
Near Austin, TX 78729
Scott
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL ADB1400AGB "Arrived on site for no fill dishwasher . Found washer filling but wash motor not pumping .ran diagnostics 4-3error code . Wash pump didn’t come on . Replaced sump and motor . Ran diagnostics, all checked normal . No water leaks detected at time of service. Job complete."
Near Austin, TX 78731
Kevin
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL KDFM404KPS0 "Saved on site and replaced door gasket, after replacement started dishwasher on a normal cycle and did not find any leaking during operation, job complete"
Near Elgin, TX 78621
Andy
Job Details: 11/11/2020
RANGE WHIRLPOOL WFC310S0EB4 Arrived on site to install previously diagnosed wire harness. Removed failed part and replaced with new. Customer is responsible for new power cord. Gave customer old power cord to use to see what cord is needed and instructed not to use old cord and to have professional install. No other repairs are needed at this time.
Near Leander, TX 78641
Paul
Job Details: 11/11/2020
REFRIGERATOR AMANA SRD25S5E Arrive onsite for a refrigerator not cooling in either compartment. I found all sealed system components working except the evaporator fan. I found the molex connector at the fan wasnt snapped all the way in. I plugged the connector in and the fan motor started working as designed. I defrosted the coil. The unit is working as designed. Call complete.
Near San Marcos, TX 78666
Andrew
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Arrived on site to test unit for not cooling. Removed evap cover and evap had no frost and was not cold. Compressor was weak with .3 amp draw. Spoke with CS and confirmed a sealed system issue. Needing Comp-W10309988, Evap-WP2188823, Drier-W11179385 and access valves-TJ90SF8404. ; ordrng 1 TJ90SF8404 (ACCESS VALVES) and 1 W10309988 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)"
Near Belton, TX 76513
Tyler
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 I’ve done site for refrigerator that was digging into the floor per the customer. Upon arrival the customer was able to pinpoint that the ground wire underneath the front panel kickplate of the fridge was never mounted properly and whatever the unit was installed it was causing the wire to scrape along the floor causing some damaging scratches underneath the freezer door. I was able to rebound and probably connect the ground wire out of the way in order to keep it from rubbing along the floor further and I also had to raise the two front feet on the unit in order to ensure that the doors were leveled and not swinging too far open as the customer stated. At this point the unit is now functioning as designed and I took photos of the damaged areas of the floor. Call complete
Near Spicewood, TX 78669
David Z
Job Details: 11/11/2020
DRYER MAYTAG MEDX655DW1
Near Round Rock, TX 78681
James
Job Details: 11/11/2020
ICE MACHINE KITCHENAID KUIS18PNZB1 Arrived on site and installed new water line from supply hose to valve. Turned water on and tested for leaks. Found all water connections dry at time of service. Found water getting past o-rings on filter causing water to run out front of filter housing. Applied cooking oil to o-rings and reseated filter. Tested operation and found unit working properly. Job complete
Near Austin, TX 78730
Wesley
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL KUBR204ESB01 Arrived onsite and was able to determine all fans are running without noise. Made adjustments to eliminate possibility of intermittent noise. Advised customer. All checks good.
Near Burnet, TX 78611
James
Job Details: 11/11/2020
DISHWASHER GE GLD4160M15SS "Arrived on site and inspected unit. Found upper and lower racks rusted and falling apart. Unit will need both to repair. Tested motor and drain pump and found to operate properly. Office to,schedule return services due to part availability ; ordrng 1 AUTHO (AUTHO) and 1 WD28X10385 (rack lower roll asm) and 1 WD35X10381 (kit tiered dw upper)"
Near Spicewood, TX 78669
David Z
Job Details: 11/11/2020
DRYER GE DCSR473ET6WW Arrived on site to diagnose squeaking coming from dryer. Could hear Noise coming from back. Found bearing on rear of drum failed. Replaced bearing and used a small amount of lubrication on bearing and drum slides. All is now working as designed. Call complete.
Near Austin, TX 78746
Luis
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 "Arrived on site for residue on floor. Removed compressor cover,found water line to valve not fully inserted to valve in compressor compartment,inserted line fully to valve. Found some residue in fresh food compartment that appears to have leaked through the cracks on liner,customer will clean fresh food compartment."
Near Leander, TX 78641
David S
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM Arrived on site for freezer being to cold and the fresh food section being too warm. I inspected the unit and work area. I found the freezer frosting over. I inspected the gasket and tracks I found the tracks misaligned. I realigned the tracks. I also found the freezer switch not working. I found the damper door not operating as designed. I replaced the damper door and found it working as designed. I am ordering the freezer switch to complete the repair. ; ordrng 1 W11396033 (FREEZER SWITCH)
Near Cedar Park, TX 78613
David S
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for fridge not cooling in both sections. I inspected the unit and work area. I inspected the evaporator and found no frost pattern. I put the unit into test 4. I gained access to the compressor and I found it pulling .7 amps and hot to the touch. After test 4 running on the freezer for about 10 minuets I found no frost pattern forming. I could hear the three way valve go into home position. I am ordering a sealed system, compressor, UV dryer, access valve, rc evap and fc evap. The office will reschedule.; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10832994 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 W11116006 (RC EVAP) and 1 WPW10143759 (UV DRYER) and 1 WPW10608485 (FC EVAP)"
Near Spicewood, TX 78669
David Z
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to install previously diagnosed parts to resolve freezer air leak and icemaker. Installed both bottom brackets and retested. Door gasket is sealing and holding good. Icemaker is not cycling in test 121. Replaced icemaker and retested. Unit is cycling now and all is working as designed. No water leaks found. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2020
WASHER MAYTAG MVWB835DC4 "Arrived on site to inspect washer lid broken. Upon further inspection, I found the right side hinge area broken on the lid. I removed and replaced the the lid and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details: 11/11/2020
WASHER WHIRLPOOL MVWB765FW1 Arrived on site to diagnose a washer that will not start. Tested unit and found failed control panel.
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2020
DISHWASHER KITCHENAID KUDP02CRBS1 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics and once the water dispensed into the tub, I hit cancel on the control panel and the unit drained the water just fine. I placed it back in diagnostics and continued with testing. When the motor came on, the spray arms failed to operate. I found the unit with very little he tub/sump. I found the inlet valve not opening fully. I am ordering the valve and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 WPW10158389 (valve-inlt)"
Near Leander, TX 78641
Paul
Job Details: 11/11/2020
WASHER LG WT5170HV Arrived onsite for a washer that is still getting an FE error. I tested the unit and found the cold water valve reading above 10 in the diagnostics cycle. When powering the unit off I found the water not shutting off even with power removed. I explained to ms that the valve would need to be replaced and possibly the control. I replaced the valve and tested. The cold valve did shut but I was still getting the ring readings from the control. I replaced the control and tested the unit in a speed wash. The unit filled properly and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78701
Luis
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no ice. Found no water flow to ice maker,removed compressor cover found restriction in line to ice maker,repaired line and cleared obstruction. Ran ice maker through a cycle water filled ice maker"
Near Del Valle, TX 78617
Matthew
Job Details: 11/11/2020
RANGE KITCHENAID KSGG700ESS1 "Arrived onsite to replace previously diagnosed parts. Replaced igniter, burner head and cap. Tested unit and unit is functioning properly. Job complete"
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/11/2020
MICROWAVE WHIRLPOOL MVWP575GW0 "Arrived on site to test unit for making noise. Found when put into spin. Gear case was not engaging. Replaced actuator, tested unit, unit still doing the same. Recommend replacing gearcase and cam. Cam I was sent with had damage. Needing cam,
Near Austin, TX 78723
Matthew
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived onsite to replace previously diagnosed parts. Replaced right refrigerator door seal and evaporator thermistor kit. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 11/11/2020
DISHWASHER KITCHENAID KUDS01FLSS2 Arrived on site to test unit for not starting. Test unit and found unit blinking 7 control board turning element off. Test unit and found bad control board
Near Cedar Park, TX 78613
David S
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site for fridge not cooling. I inspected the unit and work area. I found the fresh food evaporator covered in frost. I found the housing had mounting tabs and the drain pan warped. I found service pointer w11092686f. I am ordering the mounting tabs, motor evap harness, and shims to fix the drain pan. I am also returning other the UI and HV control. I spoke to claims and this falls under the same no cool issue covered under their concession. .; ordrng 1 SHIMS (SHIMS) and 1 W11087438 (RC MOTOR EVAP) and 2 W11456069 (MOUNTING TAB)s"
Near Austin, TX 78734
Robert
Job Details: 11/11/2020
DRYER KENMORE 796.8107331 Arrived on job for complaints of motor running all the time. Found stuck relay on control.
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/11/2020
ICE MACHINE KITCHENAID KUIC15PLTS0 Arrived on site to test unit for not making ice. Found UI not responding to commands. Last visit was able to put into diagnostics and different functions. It’s not responding now. Would like to replace control board and switch assembly. ; ordrng 1 WP2304122 (switch) and 1 WPW10141364 (cntrl-elec)
Near Austin, TX 78758
Scott
Job Details: 11/11/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site ,replaced UI console and main conrtol. Tested unit, unit is responding to commands . Ran diagnostics, no errors and passed keypad test . Unit is heating normally. No lint build up at time of service . Job complete ."
Near Manor, TX 78653
Matthew
Job Details: 11/11/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for burn marks in microwave interior. Upon inspection found burn marks on top cavity and on wave guide cover. Will need to replace wave guide cover. Office to reschedule. ; ordrng 1 W11238817 (WAVE GUIDE COVER )
Near Georgetown, TX 78628
Lou
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the unit unplugged. The customer advised that the unit RC evaporator was frozen up with a block of ice so they unplugged it to defrost it. Customer also advised that there had been another company service the unit several times due to the same issue and had moved the RC evaporator sensor to several different spots on the evaporator. When I removed the evap cover, I found the thermistor placed on the coil to the left of the cap tube and was blackened. I advised the customer that the thermistor was in the wrong spot and was no good. Also found the damper motor rusted out. I am ordering the damper control and will return with the hv control and RC evap motor/harness. Upon return, I will replace the evap motor/harness, damper, hv control and seal off the drain tube at the back of the unit. Also set some shims at the evap drip pan to level it off. Unit left
Near Georgetown, TX 78626
Tommy
Job Details: 11/11/2020
DRYER WHIRLPOOL WED4985EW0 Arrived onsite for previously diagnosed parts. Installed new parts and tested unit tested good. Job Completed.
Near Cedar Park, TX 78613
Wesley
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite and used module to repair brightness. All checks good, advised customer on repair."
Near Georgetown, TX 78633
Tommy
Job Details: 11/11/2020
OVEN WHIRLPOOL WOS51EC0AS02 Arrived onsite for oven not heating properly. Upon arrival found unit operating as designed. Talked with customer about unit preheat being average temp. And too allow it to run to limit fluctuation. Job Completed.
Near Andice, TX 78628
Kayman
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not draining. Upon inspection I found the tab inside the disposal had not been punched out for the drain hose.i punched out the tab and tested the unit. The unit is working as designed and no leaks were detected during time of service. Job complete.
Near Hutto, TX 78634
Andy
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed LED control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Jonathan S
Job Details: 11/11/2020
DRYER WHIRLPOOL WED9550WW1 Arrived on site for dryer not heating properly. Upon arrival customer stated that the unit was taking several cycles to dry and that the door was not closing properly on the top. Let the customer know the door was having no mechanical failures. Ran heat test on dryer and found heat not cycling properly. Recommended customer to reach out to get vents cleaned.
Near Cedar Park, TX 78613
Paul
Job Details: 11/11/2020
COOKTOP KITCHENAID KCGS556ESS02 "Arrived onsite for a cooktop with a gas leak. I found the left screw in the center orifice holder broken off and the left screw in the RF orifice holder broken off. Both orifice holders will need to be replaced. I found one of the gas lines at the center orifice holder with the brass fitting cross threaded into the orifice holder causing the gas leak when the unit was in use. I was able to remove it and install it correctly so the customer could use the unit until we return. Ordering W10674920 HOLDER-ORF, & 5EA. W10758282 screw. Office to RS.; ordrng 1 W10674920 (HOLDER-ORF) and 5 W10758282 (Screw)s"
Near Austin, TX 78723
Matthew
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for dishes not drying. Ran diagnostics and unit had no stored error codes. Ran test cycle and all passed. Issues concerning drying can be assisted by insuring hot water is entering the unit, the consistent use of rinse aid and using the heat dry function. Made recommendations to customer and contacted tech line for additional support."
Near Austin, TX 78702
Wesley
Job Details: 11/11/2020
FREEZER WHIRLPOOL WRF535SWHV02 Arrived onsite and found symptom of clogged drain. Found drain foamed in.
Near Austin, TX 78759
Wesley
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and installed the deli control. Unit deli control still has no display. There are 12 v to deli control. Called tech line for technical help on next step. Sr#7729250600 ordering drawer harness as the communications yellow wire does not have continuity to the control. ; ordrng 1 W11170612 (WIRE HARNESS)
Near Georgetown, TX 78628
Kayman
Job Details: 11/11/2020
WASHER LG WM3470HWA Arrived onsite to install previously diagnosed parts. I installed the bellow. Unit is working as designed and no leaks detected during time of service. Job complete.
Near Austin, TX 78734
Robert
Job Details: 11/11/2020
COMPACTOR WHIRLPOOL GC900QPPB6 "Arrived on job for complaints of not starting. Tested all switches, good. Will need motor. ; ordrng 1 W10439651 (motor-drv)"
Near Austin, TX 78734
Robert
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on job for complaints of no ice. Found icemaker shorted will need to replace icemaker. . ; ordrng 1 W10882923 (icemaker)
Near Georgetown, TX 78626
Tommy
Job Details: 11/11/2020
DRYER MAYTAG MDE6200AYW Arrived onsite for dryer making noise and burning smell. Upon arrival found unit was not tightened right and had bellow disaligned. Aligned and tightened unit walls into place tested unit tested good and no longer make a scratching noise. Job Completed.
Near Austin, TX 78733
Kevin
Job Details: 11/11/2020
ICE MACHINE JENN-AIR JIM159XYRS0 Arrived on site and inspected ice machine and found a loose connection control board. After resetting observed ice machine and found all operations and noises are correct. Job complete
Near Austin, TX 78733
Kevin
Job Details: 11/11/2020
RANGE JENN-AIR JDRP548WP03 "Arrived on site and inspected range and found connector is off to bake element, after correcting it insured oven is heating properly, job complete"
Near Spicewood, TX 78669
David Z
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to install freezer door to resolve broken wires in harness and door. Installed new door and retested. Unit is dispensing and working as designed. Call complete.
Near Georgetown, TX 78626
Tommy
Job Details: 11/11/2020
DRYER WHIRLPOOL WED4985EW0 Arrived onsite for previously diagnosed parts. Replaced chute and tested. Unit tested good job completed.
Near Kyle, TX 78640
Jacob
Job Details: 11/11/2020
FREEZER WHIRLPOOL WZC3115DW01 "Arrived onsite for gasket having a tear. Looked at gasket, saw tear. Ordered part. Office to reschedule.; ordrng 1 WP4-35260-005 (gasket-dor)"
Near Leander, TX 78641
Kayman
Job Details: 11/11/2020
RANGE KITCHENAID KFEG500ESS3 Arrived onsite to install previously diagnosed parts. I installed the RF surface element. Tested the unit and all is working as designed at this time. Job complete.
Near Driftwood, TX 78619
Andrew
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW7000DW3 Arrived on site to test unit for noise and no water. Found noise was caused by loose rotor bolt prevent proper engagement. Cold water valve will not open when put into function test 001. Office to reschedule.; saved tckt
Near Austin, TX 78734
Robert
Job Details: 11/11/2020
WASHER WHIRLPOOL MAVT236AWW Arrived on job to replace previously diagnosed parts. After replacement test operation and no leaks detected at time of service
Near Austin, TX 78722
Matthew
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for ice maker not making ice. Upon inspection found ice maker stuck in place due to ice accumulation. Removed ice. Unit found home position and ran test. Unit filled adequately and completed cycle. No leaks present at this time. Job complete
Near Manor, TX 78653
Matthew
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRSC703HPS01 Arrived onsite for IU control not in position. Upon inspection found IU sticking out of place. Accessed UI and repositioned control correctly. Tested unit and unit is functioning properly. Job complete
Near Rollingwood, TX 78746
Luis
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for damaged door. Installed a new freezer door,checked auger operation good checked or seal to cabinet good."
Near Buda, TX 78610
Jacob
Job Details: 11/11/2020
DRYER WHIRLPOOL WED5100HW0 "Arrived onsite for unit making a faint thumping noise. Tested unit. Heard faint thumping noise. Let customer know that noise Is normal coming from the unit during use. Called Techline. Techline says that noise is normal and to not change any parts at this time, because it will not change the situation for the low noise being heard from the unit. Got sr#7729255483. No issues at this time. Job complete"
Near Austin, TX 78727
Scott
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for water leaking thru dispenser . Ran diagnostics all checked normal . Did get too warm error on ice maker . Temps are good in ice box . No frost on evaps . Customer has had IM off for couple days . Hard to determine source or cause of leak . Ordering IM,fan, valve ,and dispenser door . AUTHO . Please call to set return visit ; ordrng 1 AUTHO and 1 WPW10341329 (VALVE ) and 1 WPW10577864 (ICE DOOR ) and 1 WPW10764668 (IM)"
Near Buda, TX 78610
Jacob
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for unit for lights and dispenser not working. After inspection found that the control UI panel needed to be replaced and deli drawer control needed to be changed. Replaced UI panel. Ordered other deli control. Office to reschedule.; ordrng 1 WPW10677119 (cntrl-elec)
Near Austin, TX 78701
Leonardo
Job Details: 11/11/2020
RANGE KITCHENAID KSGG700ESS0 Arrived on site to test unit to unit giving shorted keypad error. Test unit and found bad console and control and membrane. Ordering new membrane W11025616 Office to reschedule. ; ordrng 1 W11025616 (MEMBRANE HARNESS )
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID WRX735SDBM02 "Arrived on site to inspect refrigerator ice maker not filling with water. Upon further inspection, using my jumper wire, I tested the ice maker from points T-H and the ice maker operated but was intermittent. Water dispensed into the tray. Also, I found the right RC door gasket torn at the top left corner. I removed and replaced the ice maker and tested. Unit is operating as designed. I am ordering the door gasket and CNOTE-LSO OER CUSTOMER REQUEST. Office to schedule return service due to part being OOS. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 2 W10830274 (gasket-fip)s"
Near Austin, TX 78717
Wesley
Job Details: 11/11/2020
MICROWAVE WHIRLPOOL WOC54EC0HS00 "Arrived onsite and found unit control console frozen and no function. Reset at breaker. Unit is now operating as designed. All checks good. Advised customer on fan noise, all checks good."
Near Pflugerville, TX 78660
Cliff
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on site to diagnose a washing machine that will not unlock. Found latch assembly not operating properly. Replaced latch and tested unit. Found unit squealing Due to motor bearings. Motor will need to be replaced to complete repairs. Also will bring belt and gear case if needed. Office to set return appointment due to part availability.; ordrng 1 W10832724 (drive motor) and 1 W11239857 (belt)
Near Kyle, TX 78640
Jacob
Job Details: 11/11/2020
RANGE WHIRLPOOL WFE770H0FZ2 Arrived onsite to replace part ordered by previous tech. Replaced harness. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78739
Jacob
Job Details: 11/11/2020
DRYER WHIRLPOOL GEW9250PW1 Arrived onsite for unit making a screeching noise after a while. Customer had unit running. Heard screeching noise. Upon inspection. Found that the belt roller was sticking a bit. Sprayed the roller with some WD40. Roller started running normal with no squeaking noise. No issues at this time. Job complete
Near Round Rock, TX 78664
Cliff
Job Details: 11/11/2020
DISHWASHER KITCHENAID KDTM604KPS0 Arrived on site to diagnose a dishwasher with a broken sprayer assembly. Found upper spray arm broken. Sprayer assembly will need to be replace the complete repairs. Office will need to set return appointment due to part availability.; ordrng 1 W11174340 (SPRAYER ASSEMBLY )
Near Austin, TX 78705
Wesley
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Arrived onsite and found unit having trouble cooling from being stuffed and having air flow blocked by storage on and around fridge. Tested ice maker function. All checks good. Advised customer on airflow importance.
Near Taylor, TX 76574
Andy
Job Details: 11/11/2020
WASHER WHIRLPOOL LSR8233EQ1 "Arrived on site for washer not agitating or spinning. Tested and Inspected and found failed gearcase. Attempted to remove basket and basket would not remove due to rust. Would need to replace gearcase, basket and tub to complete repairs. No water leaks present at time of service."
Near Austin, TX 78704
Luis
Job Details: 11/11/2020
REFRIGERATOR GE TBXY14SMERWH "Arrived on site for moisture and leaking. Found moisture and ice build up on liner,diagnosed void in insulation causing moisture to migrate in liner and cause leak
Near Austin, TX 78731
Kevin
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KSSC48QVS03 "Arrived on site and replaced shaft and control board kit customer supplied, after replacement refrigerator is now operating normally, job complete"
Near Austin, TX 78746
Kevin
Job Details: 11/11/2020
OVEN WHIRLPOOL WOD51EC7HS01 "Arrived on site and found saved error code F30, disconnected power at breaker and replaced temperature sensor. After replacement preheated oven and it is running properly, job complete"
Near Bertram, TX 78605
James
Job Details: 11/11/2020
DISHWASHER MAYTAG WDTA50SAHZ0 Arrived on site and inspected upper rack. Found right adjuster has failed. Found upper rack had fallen and cracked control panel as well. Unit will need new console and adjuster kit to repair. Office to schedule return services ; ordrng 1 W10712395 (adjuster) and 1 W11157079 (console)
Near Austin, TX 78736
Kevin
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived on site and found freezer temperature is 30 degrees, Inspected evaporator and sent pictures to CS & LM, did not find any dye in drain pan or compressor area. Also did not find any and fresh food section or freezer. Refrigerant leak may be in in accessible area of the refrigerator. CS recommended to redo sealed system repair from previous visit will re-order parts; ordrng 1 W10276644 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10501260 (cover-evap)"
Near Round Rock, TX 78681
David S
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to install previous diagnosed part. I gained access to the lid latch and replaced with new. I ran the unit through a diagnostics cycle and found the unit operating as designed, the lid is now locking. Job complete."
Near Pflugerville, TX 78660
Cliff
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL MDBH979AWS Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found open bi-metal on control. Replaced bi-metal and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to install previously diagnosed and ordered part. Due to ice maker intermittent failure, I removed and replaced the ice maker and cycled power and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near McGregor, TX 76657
Jonathan M
Job Details: 11/11/2020
RANGE WHIRLPOOL ACR4303MFW3
Near Austin, TX 78728
Wesley
Job Details: 11/11/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived onsite and replaced the cook tray and the MW door. Advised customer on repair. All checks good. Handle was falling off old door.