Near Georgetown, TX 78633
Cliff
Job Details: 09/01/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on site to diagnose a dryer with a broken control panel. Found control panel cracked on left side. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Paul
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL WDF520PADM5 Arrived onsite for a dishwasher not draining. I found 121VAC to the drain pump and it wasn’t powering up. I replaced the drain pump and ran the diagnostics cycle. The unit completed the cycle and worked as designed. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 09/01/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 "Arrived on site to inspect fridge for noise during operation, unable to replicate noise through diagnostics or normal cycling, ordering all fans and instructing customer to video tape noise during operation so we can narrow down prognosis. Office to reschedule. ; ordrng 1 W10685479 (ICE BOX FAN ) and 1 W10772353 (FAN ) and 1 W11318887 (EVAP COVER )"
Near Austin, TX 78725
Scott
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for both sections not cooling . Found compressor not running. Start relay would click . Replaced relay unit would still click , compressor never started . Amps were 20 when first click the would drop to 9 amps . Ordering compressor, Uv drier , service port ,weigh 2HRS evap if needed . Please put on cancellation list .no water leaks detected at time of service.; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10507884 (compressor) and 1 WEIGH2HRS and 1 WP2188823 (evaporator)"
Near Austin, TX 78739
Leonardo
Job Details: 09/01/2020
DISHWASHER KITCHENAID KDFE104DSS "Arrived on site to test unit for unit not washing. Test unit and Found bad motor, replaced motor. Test unit and unit test good no leaks present at this time. Job complete"
Near Manor, TX 78653
Robert
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite to replace previously diagnosed parts. Replaced freezer bin but when seeking to replace water valve, needed to shut off water supply under sink and discovered a water leak. Water looks to have been slow but steady leaking from pipes causing cabinet floor to saturate and seeping onto outside floor. See pic leak pic 1and 2 in SD. Instructed customer to have plumbing issues resolved before we can come back out to fix it. Office to reschedule after repairs. Called tech line to document issues SR#7728697066. ; saved tckt"
Near Round Rock, TX 78664
Kayman
Job Details: 09/01/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite to install previously diagnosed parts. I installed the main control and the blower fan. Unit is now heating as designed and no current error codes present. Job complete.
Near Manor, TX 78653
Robert
Job Details: 09/01/2020
REFRIGERATOR MAYTAG PSD262LHEZ "Arrived onsite for unit not freezing, cooling or making ice. Found that large amount of ice had accumulated on the back panel of the freezer. Removed the ice but found that ice had also accumulated behind the evaporator cover and would need to thaw at least over 48 hrs. Looking through the cover slots you could see the lower evaporator coils with a heavy frost pattern.
Near Bastrop, TX 78602
Andy
Job Details: 09/01/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave door issues. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time
Near Martindale, TX 78655
Richard
Job Details: 09/01/2020
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 Arrived onsite for the refrigerator not cooling. During testing found that there is no issues with refrigerator. Customer stated that they unplugged refrigerator and plugged it back in and refrigerator started to work. Could not find any issues at this time. Complete
Near Austin, TX 78738
Jacob
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04 Arrived onsite for unit not making ice. Tested unit. Found that ice maker was working properly but could not get water. Dual water valve may need to be replaced also ordering new ice maker. Ordered parts. Rescheduled with customer ; ordrng 1 W11115534 (icemaker) and 1 W11194380 (valve)
Near New Braunfels, TX 78132
Noah D
Job Details: 09/01/2020
ICE MACHINE WHIRLPOOL KUIX305ESS2 "Arrived on site to inspect icemaker for not producing correctly, upon inspection found the water overflowing but ice being produced, replaced pump with sensor and retested, no problems found. Changed filters and leaking stopped. Complete"
Near Canyon Lake, TX 78130
Noah D
Job Details: 09/01/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect microwave for fan issues, upon inspection found the fan only worked on low setting, replaced fan and tested for issues, no issues found. Job complete"
Near , TX 78669
Jacob
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04 Arrived onsite for unit making noise. Listens to unit for 20min. Could not hear noise or find issue with unit. Unit working as designed. Let customer know that a little noise ok’ing from the back of the unit is normal. Let customer know to record noise on phone before next potential visit. No issues at this time. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 09/01/2020
WASHER WHIRLPOOL MVWB855DC3 "Arrived on site to inspect washer and install parts per last visit, installed console and tested after reinstalling washer, no leaks or issues detected. Job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 09/01/2020
COOKTOP WHIRLPOOL KCGS356ESS00 Arrived on site to replace previously ordered parts for cooktop. Found burner valves were not adjusted after installation causing no lo flames. Made adjustments for LP gas and tested unit. Found all is functioning properly at this time and no parts were needed.
Near Temple, TX 76502
Tyler
Job Details: 09/01/2020
WASHER MAYTAG MVWB835DW1 Arrived on site to repair washer the head of the diagnosis support Rod issue. After replacing the suspension rods and retesting the unit for proper functionality I found that it was filling agitating and draining just fine unit is not working as designed call complete
Near Austin, TX 78730
David Z
Job Details: 09/01/2020
MICROWAVE KITCHENAID kbms1454sss3 "Arrived on site To diagnose microwave that was not heating intermittently. Customer advised me that the unit would stop heating after it was in use for short periods of time. Ran the unit and found that after about 1-2 mins LF continuous usage the mag would shut off. After unit cooled down you would hear a relay click, and unit would run again and repeat the cycle. Found this to be related to a bad control, with a relay overheating and sticking / failing.
Near Austin, TX 78731
David Z
Job Details: 09/01/2020
COOKTOP KITCHENAID KGCS166GSS07 "Arrived on site to diagnose cooktop that had reports of a fire from underneath. On removal of cooktop advised customer that screws were rusted into orifice holders and I may need to drill them out, or they could break. Customer,er said to move forward. Got 1 screw out, 9 other screws broke off. To repair will need new switch harness and also new orifice holders and screws. Ordering screws and orifice holders. Office to reschedule when shipping for parts is available. Repair will be switch harness as well as all orifice holders and screws. ; ordrng 10 WP3368921 (screw-torx)s and 2 WPW10128448 (holder-orf)s and 1 WPW10128450 (holder-orf) and 1 WPW10128451 (holder-orf) and 1 WPW10155786 (holder-orf)"
Near Round Rock, TX 78681
Paul
Job Details: 09/01/2020
DRYER WHIRLPOOL WED75HEFW0 Arrived onsite for a dryer making a loud squeaking noise. I found the idler pulley defective. A rebuild kit needs to be installed.I installed a rebuild kit and tested the unit. The dryer is working as designed. Call complete.
Near Harker Heights, TX 76548
Tyler
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL DU915PWPS2 Arrived on site for dishwasher that need a new thermal fuse installed on the main control. After installing new part the unit kicked right on and I tested the units filling agitating and draining cycles. Unit is now functioning as designed with no leaks before during or after repair call complete
Near Leander, TX 78641
Lou
Job Details: 09/01/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the broiler panel being damaged, I removed and replaced the the panel and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78731
Wesley
Job Details: 09/01/2020
WASHER WHIRLPOOL WFW560CHW1 Arrived onsite for shorted control and reset existing control to repair. All checks good. Unit is now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 09/01/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to inspect range not working. Upon further inspection, I found the display blank and non-responsive. I pulled the unit out and tested the outlet and it was good. Pushed the unit back in its place and began to remove the console, at which time, the display came on. Once I had the console removed, I found a screw sitting on the main control. The power had gone off again and when I removed the screw, the power came back on. I placed the unit in diagnostics and checked error codes and found F6E0. Cleared the code and tested. Unit is operating as designed. I reinstalled the console and retested. Unit continues to operate as designed. Customer advised that they admit connected to WiFi before the unit began to malfunction. I advised the customer of my findings and recommended they contact our office if the unit display goes blank again. No gas leaks detected during service, job completed."
Near Austin, TX 78731
Wesley
Job Details: 09/01/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite and replaced damaged control panel. Alll checks good. Unit is now operating as designed.
Near Austin, TX 78730
David Z
Job Details: 09/01/2020
WASHER WHIRLPOOL MVWB865GW0 "Arrived on site to diagnose washer that is not filling with water at all. Customer told me that the hot cut out a bit ago, now cold does not work either. Checked errors and had several errors all relating to valves.Replaced valve and retested. All is now working as designed. Call complete."
Near Lago Vista, TX 78645
Paul
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for a refrigerator that the RC door is hard to open. I found the unit doing the same thing it was doing on the previous visit. I showered mr that when the FC door was opened the RC door was easy to open. I checked the drain and made sure it was clear. I showed mr that when the drain tube was empty the door opened easy but I explained that when the unit goes thru a defrost and the trap is holding water again the RC door will be harder to open especially if the RC dampener is closed and the FC is cooling. I called techline and spoke with Chris SR# 7728700797 and gave him my findings for documentation. Call complete.
Near Austin, TX 78701
Robert
Job Details: 09/01/2020
WASHER WHIRLPOOL WFW560CHW0 "Spoke to maintenance and service call was for noisy dryer. Tested unit and the noise was normal use noise, non excessive. Job complete"
Near The Hills, TX 78738
Brandon
Job Details: 09/01/2020
DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site for customer complaint of unit not washing, found diverter motor not finding home position, ordering sump assembly ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10875442 (cntrl-elec) and 1 W10891912 (panel-cntl) and 1 WPW10605057 (pump and motor assy)"
Near Leander, TX 78641
Lou
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site to inspect refrigerator door open light blinking and no lights on in the unit. Upon further inspection, I found the open door light blinking, no lights on in the unit with door open still cooling. I removed the top panel and tested the door switch and it is good. While placing the door switch back into its housing, sparks shot out from the control area. I inspected the controls and found the F1 connector on the filter/power board was burnt. I tested voltage to the F1 and it read 122V but there was no voltage coming out. I advised the customer of my findings and that the unit would need the control kit.I am ordering the control kit and UI panel and office to schedule return service. Power was left off to the unit, no water leaks observed during service.; ordrng 1 W10468945 (contrl-box) and 1 W10801767 (cntrl-elec)"
Near Austin, TX 78703
Robert
Job Details: 09/01/2020
WASHER MAYTAG MHW8200FW0 "Arrived onsite to replace previously diagnosed parts. Replaced control panel, tested unit and unit functions correctly. Also inspected bellow and bellow did not show signs of excessive water retention. Bellow has normal water left during wash cycle. Left over water would need to be removed by the customer to prevent potential mold growth. Job complete."
Near Austin, TX 78704
Luis
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for no water. Found harness not making good contact to valve,reinstalled harness fully to valve,tested water dispenser,water dispenser working,adjusted filter housing tested filter removal good."
Near Austin, TX 78745
Luis
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for led issues. Diagnosed a defective freezer led,removed defective led module installed a new freezer led module powered unit on all leds working as designed"
Near Austin, TX 78746
Luis
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KBLC36FMS01 "Arrived on site for ice build up. Found fill tube not inserted to icemaker correctly. Installed fill tube correctly to icemaker,ran harvest test passed no leaks"
Near Austin, TX 78738
Brandon
Job Details: 09/01/2020
DISHWASHER JENN-AIR JDTSS244GL0 "Arrived on site for customer complaint of unit making noise during dry cycle, found no error codes in diagnostic cycle, found noise coming from blower vent motor. Ordering blower motor. ; ordrng 1 W11228135 (VENT MOTOR)"
Near Round Rock, TX 78665
David S
Job Details: 09/01/2020
OVEN WHIRLPOOL WOD51EC0AS01 "Arrived on site for wall oven having no power after a self clean. I gained access to the thermal fuse and control. I found the thermal fuse broken, I also found the thermal limiter for the lower oven broken as well. I replaced both fuses. I reassembled the unit and tested its operations. All tested good.
Near Meadowlakes, TX 78654
James
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found fresh food evaporator frozen solid. Steamed away ice and found thermistor damaged. Installed new harness and ui to correct defrost issue. Tested operation and found unit working properly. Job complete
Near Austin, TX 78704
Wesley
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and was able to clear obstruction without getting burins fridge. Thawed all ice and verified drain function. All checks good. Advised customer on repair all checks good.
Near Georgetown, TX 78626
Cliff
Job Details: 09/01/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace previously ordered parts for dishwasher. Found hinges were bent and panel shorted out. Replaced both hinges and control panel and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78731
Luis
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KFCO22EVBL1 "Arrived n site for noise complaint. Power cycled unit diagnosed noise from damper control,removed defective damper installed a new damper powered unit on,noise no longer present. .; used 1 WPW10594329 (DAMPER CONTROL) from stock"
Near Austin, TX 78730
David Z
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KSCS25FVMS03 "Arrived on site to diagnose dispenser not dispensing ice. Found auger motor was not turning. Could hear relays clicking, but motor was not running. Removed and replaced motor. Retested and unit is now dispensing properly. Cleaned some corrosion off the motor connector as well. Call complete."
Near Driftwood, TX 78619
Leonardo
Job Details: 09/01/2020
DISHWASHER KITCHENAID KUDS01DLSS2 "Arrived on site to replace vent and gasket, replaced both parts test unit and found unit still clicking, found shorted control board, removed new vent and gasket. Installed old vent and gasket. Job complete"
Near Austin, TX 78744
Kevin
Job Details: 09/01/2020
WASHER MAYTAG MVWX655DW2 "Arrived on site to test unit for not washing. Tested unit found error code f7e1 basket feed fault. Found drive belt had fallen off tub pulley. Reattached belt onto pulley. Recalibrated and explained to customer recommended loading procedures. Tested unit, unit works great. No leaks detected. Job complete."
Near Austin, TX 78759
Wesley
Job Details: 09/01/2020
WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite and found unit leaking from door gasket due to obstruction. Cleared obstruction. Also found unit may be experiencing some complications due to air trap issue. No error codes saved. Reset unit and cleared airtrap. All checks good.
Near Austin, TX 78701
Robert
Job Details: 09/01/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for washer leaking. Tested unit and evidence showed cause of leaks we’re coming from dispenser. Also, bulletin on faulty dispenser validated cause. Need 2 man for repair. ; ordrng 1 W11465532 (DISPENSER ASSEMBLY )"
Near Georgetown, TX 78633
Cliff
Job Details: 09/01/2020
VENTHOOD MAYTAG UXT5430ADS
Near Austin, TX 78722
Scott
Job Details: 09/01/2020
WASHER WHIRLPOOL MHW8630HW0 "Arrived on site ,replaced dispenser housing . Ran diagnostics valve tests and full diagnostics wash test with top off . No water leaks detected at time of service. Job complete"
Near Buda, TX 78610
Richard
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived onsite for the refrigerator not dispensing ice properly. During testing found that the there is cube and crushed ice coming out at the same time. Found that the ice container arm is not working properly. Will need to replace ice container and solenoid. Customer also had a complaint about a noise coming from ice box area sounding like metal tapping on metal. Tested damper control but could not duplicate the issue. Advised customer to video record noise. Ordering damper control and ice container and office to schedule ; ordrng 1 W11185686 (ice-contnr) and 1 WPW10196393 (damper control assy)
Near Georgetown, TX 78628
Cliff
Job Details: 09/01/2020
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found bad door gasket. Replace door gasket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Round Rock, TX 78681
David S
Job Details: 09/01/2020
OVEN WHIRLPOOL WOS51EC0HS02 Arrived on site to install previous diagnosed parts. I removed the hinges and replaced with new. I reinstalled the door. The customer inspected the door and said it looks good to him. Job complete.
Near Austin, TX 78739
Kevin
Job Details: 09/01/2020
DRYER WHIRLPOOL GEW9200LW1 "Arrived on site and found a four prong cord needs to be added and then suppose needs to be added. After correcting used airflow tester and found airflow is bad. Recommended to customer that a service be used to clear the vent to the exterior of the building, job complete"
Near Austin, TX 78730
Luis
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KSSS36QDX05 "Arrived on site for cooling complaint. Temp reading 20° in freezer,excessive amount of heat from compressor compartment,removed cover found weka to no air flow from condenser fan. Diagnosed unit will need a new condenser fan. Condenser fan motor assembly is
Near Austin, TX 78725
Scott
Job Details: 09/01/2020
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for washer not getting water .ran diagnostics valve would just hummm . Replaced valve, unit is now getting water. Ran full diagnostics test all checked normal . No water leaks detected at time of service. Job complete."
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 09/01/2020
DISHWASHER KITCHENAID KDTE234GPS1 "Arrived on site to test unit for damage from front left bottom panel. Replaced front panel, new panel inspected no damage found. Job complete"
Near Leander, TX 78641
Lou
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to inspect refrigerator noises. Upon further inspection, I could hear the unit making a loud vibrating noise and when a door on the unit is opened, the noise stops. I opened the FC door and found a block of ice/frost on the evap cover. I removed the cover and found that the evaporator is not defrosting. Using my steamer, I removed the ice/frost and found the defrost heater was not plugged in. Plugged the heater in and placed unit in diagnostics and tested defrost. The uni"
Near Lakeway, TX 78734
David Z
Job Details: 09/01/2020
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site to diagnose ice machine that customer says had lost power twice. Last time he opened and closed door and unit powered on and has been working ever since. I removed the front panel and checked all visible connections and found harness wire going to main external drain pump loose. Secured that connection. All other connections were good. Attempted to tap the unit and move it around a bit to recreate failure and could not get it to duplicate. If issue persists will need to return with a control / UI / harness / transformer. All is working as designed at this time. Call complete.
Near Austin, TX 78703
Wesley
Job Details: 09/01/2020
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite and installed new bin thermistor. All checks good.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/01/2020
OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site to replace damaged frame glass, replaced frame glass tested door close, door closes properly. Job complete"
Near Kyle, TX 78640
Richard
Job Details: 09/01/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave making a noise. Replaced blower motor assembly that was ordered and noise is gone. Microwave tested good. Complete
Near Austin, TX 78737
Kevin
Job Details: 09/01/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found no save error codes, ran test cycle everything passed properly. Inspected suspension and everything is good. Customer heard a noise while doing laundry and other than the possibility of an unbalanced load all components on washer are not making any excessive noise no water leaks from connection, Job complete"
Near Austin, TX 78744
Kevin
Job Details: 09/01/2020
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site and inspected microwave and heard rattling noise when vent fan is running, dropped microwave and found construction debris causing noise after clearing microwave is running properly, job complete."
Near Austin, TX 78703
Wesley
Job Details: 09/01/2020
DISHWASHER MAYTAG MDB4949SHB1 Arrived onsite and found broken control panel. Repaired by replacing control panel. Unit is now operating as designed.
Near Austin, TX 78746
Kevin
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL ET1FHMXLQ00 Arrived on site to test unit for freezing in upper shelve of refrigerator. Tested unit and no freezing was present. Instructed customer if desired return air could partially be blocked of cold air in fresh food section. Refrigerator is operating as designed. Job complete.
Near Austin, TX 78744
Kevin
Job Details: 09/01/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to test unit for no heat. Tested unit found proper voltage to unit, proper air flow, and heat is good. Job complete."
Near Austin, TX 78733
Kevin
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found fresh food light is flickering and freezer light is completely out. Replaced both LED modules and all interior lights are operating properly now. Took 1 picture. No water leaks from connections at time of service, job complete."
Near Marble Falls, TX 78654
James
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. Found hinge pin in upper hinge has broken off of hinge. Unit will need new hinge to repair. Office to schedule return services ; ordrng 1 W11409290 (HINGE)
Near Round Rock, TX 78664
Kayman
Job Details: 09/01/2020
REFRIGERATOR MAYTAG MFI2665XEW7 Arrived onsite for refrigerator with ice build up in freezer. Upon inspection I found a sheet of ice on the bottom and a lot of condensation on the roof and sides of the FC. I inspected the drain tube duck bill and it was clogged so I cleaned it out. The unit still has a sealing issue with the FC door gasket. I removed the sheet of ice at the bottom of the unit and the door closed and sealed as designed.
Near Hutto, TX 78634
Kayman
Job Details: 09/01/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for washer not spinning or advancing into wash cycle. Upon inspection I found no error codes. I inspected the bottom of the unit and found the belt had come off the cake and was sitting in the pully shield. I re attached the belt and retested the unit. Unit is working as designed at this time and no leaks detected during time of repair. Job complete.
Near Mustang Ridge, TX 78610
Richard
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher leaking. During testing found that the vent gasket was the cause of the leak. It was out of alignment. Adjusted vent housing gasket and dishwasher tested fine and no leaks detected. Was able to fix the dispenser door. No parts were required. Complete
Near Round Rock, TX 78665
Kayman
Job Details: 09/01/2020
RANGE KITCHENAID KFGD500ESS04 Arrived onsite for range with un even cooking. I began the AVG temperature testing process and gave techline a call. He advised me to use the weighted coupler technique to take the average. In the top oven the average was about 20 degrees below set temp and in the bottom the average is about 20 degrees above the manufacturer allows a 30 degree difference in temps high or low. I noticed the flame spreader was slightly warped on one side so I manipulated it back into correct position. I explained to the customer the different cooking results with different pan material. Techline also advised me that the airflow slightly favors one side so rotating your cooking tray can help with the issue. SR#7728693625. Job complete.
Near Pflugerville, TX 78660
Kayman
Job Details: 09/01/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for range with center burner that won’t ignite. Upon inspection I found the center burner ignitor not sparking. I accessed the spark module and all connectors were seated and secure. I pulled the ignitor wire and found a small cut in the wire. I reassembled the unit and retested. I found the center ignitor now intermittently igniting. Will need a new ignitor wire. I’m ordering a ignitor the ignitor wire and spark module just Incase for repair. Ignitor (WPW10515459) spark module (WPW10110523) ignitor wire (W10623833). ; ordrng 1 W10623833 (harns-wire) and 1 WPW10110523 (module-spk) and 1 WPW10515459 (igntr-surf)
Near Lago Vista, TX 78645
Paul
Job Details: 09/01/2020
RANGE WHIRLPOOL WFE320M0EB2 Arrived onsite for a range to replace the previous diagnosed parts. I replaced the main harness that came with a new terminal block. I tested all functions of the range and the unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect fridge for loud noise during operation, upon inspection found no noise but large quantities of food blocking air flow, moved food and tested all moving parts in fridge, no noise found, instructed customer to video the noise if it returned. Job complete"
Near Kingsland, TX 78639
James
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and found ice bucket stuck. Found ice bucket release not letting go of locks in door. Removed ice bucket and cleared build up that has gotten under ice bucket. Installed new bucket and tested. Unit tests good. Job complete
Near West Lake Hills, TX 78746
Luis
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for water leaking. Diagnosed a clogged drain,removed ice build up in freezer,removed compressor cover,found obstruction in drain tube,cleaned drain tube.
Near Austin, TX 78739
Luis
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRFC302EBL00 "Arrived on site for cooling complaint. Pierced low side pressure reading -20 diagnosed a leak in the system. Replaced compressor,evaporator and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Round Rock, TX 78681
Kayman
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KSRS25RSBL01 Arrived onsite for refrigerator not dispensing ice but it is producing ice. Upon inspection I found the ice dispenser motor had failed. I replaced the motor and tested the unit. The unit is now dispensing as designed. Job complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site to replace regulator valve and water line, after replacing, found water pressure out of rear single valve was no good, ordering water valves. ; ordrng 2 W11312191 (VALVE)s"
Near Cedar Park, TX 78613
David S
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for ice maker not dispensing ice. When I arrived in site the ice container was stuck in the ice maker. I removed the ice container and found cubed ice lever bent out of shape, and the container misshapen. I inspected the solenoid and the impeller, both are in good working order. I replaced the container with a new one. I tested both the cubed and crushed ice function. Both are working as designed. Job complete. No water leaks detected."
Near Austin, TX 78750
David Z
Job Details: 09/01/2020
DRYER MAYTAG MEDX655DW1 Arrived on site to install timer due to timer not advancing. Replaced timer and verified it was advancing and triggering the end. All is working as designed. Call complete.
Near Lakeway, TX 78738
Jacob
Job Details: 09/01/2020
OVEN KITCHENAID KOSE500ESS Arrived onsite for unit not powering on after using self cleaning operation. Looked at unit. Found that fuse behind the UI panel and and thermal fuse were both bad. Replaced both fuses. Tested unit. Unit test good. No issues at this time.
Near Manor, TX 78653
Robert
Job Details: 09/01/2020
DRYER MAYTAG MEDB850YW0 "Arrived onsite to replace previously diagnosed parts. Replaced heating element, tested unit and unit functions correctly.job complete."
Near Harker Heights, TX 76548
Tyler
Job Details: 09/01/2020
DRYER MAYTAG MEDX655DW1 "I was on site for dryer not turning on and according to residents, not receiving power. Upon arrival first check power to the outlet to ensure that it was getting the proper 240 V. I am mediately found that the 4 prong dryer outlet itself was in fact only receiving between 40 and 65 V. After inspecting the breaker I found that the Double breaker to the dryer was stuck in the tripped position and when attempting to turn the breaker on or off the breaker it would not move. Instructed the tenants of the home that we would contact the owners and inform them that they do need an electrician to repair the breaker box and after that the dryer should function as designed call complete."
Near Bee Cave, TX 78738
Jacob
Job Details: 09/01/2020
OVEN KITCHENAID KEBS109BSS01 "Arrived onsite for broiler element not turning on. Tested unit. Found that broiler element is working. Replaced thermal fuse. Tested unit up to 350 degrees. Unit test good, also tested broiler. Broiler is working as designed. No issues at this time. Job complete"
Near Salado, TX 76571
Tyler
Job Details: 09/01/2020
WINE COOLER KITCHENAID KUWR304ESS00 "Arrived on site for wine cooler that was not cooling after being plugged in for a few days. Upon further inspection of the unit I found that the two evaporator fans on the inside of the unit were running as designed the condenser fan motor is also functioning and the compressor was currently on and receiving the proper 120 V. After removing all of the shelving from the inside of the white cooler and removing the back cover I checked the evaporator coil and found that it was completely dry and warm even with the compressor active. We will need to return. With a new compressor, up dryer, and access valves. Office to reschedule due psp parts/ needs 2 hrs plus SS tech.; ordrng 1 8201787 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Wimberley, TX 78676
Richard
Job Details: 09/01/2020
WASHER MAYTAG MVWB855DC3 "Arrived onsite for the washer not working properly. Replaced gearcase , water valve, clutch, slider and calibrated washer and washer tested fine and no leaks detected complete."
Near Dripping Springs, TX 78620
Jacob
Job Details: 09/01/2020
REFRIGERATOR GE CFSP5RKBDSS Arrived onsite for unit not making ice. looked at ice maker. Noticed the ice maker was not working. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Job complete
Near Harker Heights, TX 76548
Tyler
Job Details: 09/01/2020
DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer creating a burning smell when used. After further inspection of the dryer I found the after about 10 to 15 minutes running you could smell a faint hint of burning plastic from behind the dryer. I disassembled the back panel of the dryer and found that one of the wires going to the heating element was gently rubbing up against the heating element shroud due to how much slack was in the wire and Would start occasionally creating a burning smell because of how close design for short distance it was to the heat I repaired burnt wiring and repositioned the wire out of place of the heating element to allow prevention of further damage.
Near Austin, TX 78737
Kevin
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to test unit for lights not working. Tested unit found bad light modules. Replaced two modules. Tested unit, unit works good. Job complete."
Near Pflugerville, TX 78660
David S
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for sealed system repair. I gained access to the compressor and dryer. I found full pressure when I pierced the dryer. I removed the dryer and compressor. I installed a new dryer, compressor, and access port. I charged the system with 4.65oz of refrigerant. I found the low and high side equalizing at 65psi. I powered on the unit and monitored for pressures in the low and high side. Pressure looks good. Unit is cooling down. Please allow 24 to 48 hours for the unit to completely cool down. Job complete. No water leaks detected."
Near Kingsland, TX 78639
James
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL MDB4949SDM2 Arrived on site and tested operation. Found sump assembly making a loud grinding sound while running and making very little pressure. Verified wash arms as not being clogged. Unit will need new sump assembly to repair. Installed new sump assembly and tested operation. Unit tests good and all water connections dry at time of service. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 09/01/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site to inspect freezer For noise and defrost, upon inspection found the over temp on, reset temp and replace thermistor, all problems solved. Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 09/01/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect microwave noises. Upon further inspection, I placed a cup of water in the unit and tested for 30 seconds. The unit made no unusual noises. Customer advised that it happens within the first 2-3 seconds. I tested several times and the unit operated as designed. I recommended that the customer try to get a video of the noise and call for service. Job completed."
Near Austin, TX 78747
Leonardo
Job Details: 09/01/2020
RANGE WHIRLPOOL WFG515S0JS0 "Arrived on site to test unit for gas smell. Tested unit, unit works correctly, informed customer smell is due to oven igniting. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 09/01/2020
DRYER MAYTAG MED7230HC0 "Arrived on site to inspect dryer for loud noises, upon inspection found the housing rattling, tried to readjust and couldn’t fix issues. Ordering housing and duct. Office to reschedule ; ordrng 1 W10888146 (HOUSING) and 1 WPW10128606 (DUCT)"
Near Driftwood, TX 78619
Leonardo
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL KDTE304GPS "Arrived on site to test unit for unit not draining, tested unit for glass stuck in drain motor, removed glass test unit, unit test good, no leaks present at this time. Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 09/01/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to install previously diagnosed and ordered part. Due to the main harness shorting out at the terminal block, I removed and replaced the main harness/block and tested. Unit is operating as designed. Job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/01/2020
VENTHOOD KITCHENAID KVUB606DSS3 "Arrived on site for customer complaint of loud noise and light not working, and not shutting off. Found noise coming from fan motor, failed lights and transformer. I replaced transformer, lights and motor, unit tested good."
Near Smithville, TX 78957
Andy
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL KRFF300ESS01 Arrived on site for refrigerator making too much ice and to check door gaskets. Tested and inspected unit and found failed ice bail are not installed properly and all door gaskets are good. Re installed ice bail arm properly and tested unit. All operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 09/01/2020
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site to inspect washer for not spinning, upon Inspection found the clutch error, replaced clutch and stator per last tech. No problems found. Complete"