Service History 686

Near Pflugerville, TX 78660
Wesley
Job Details: 11/25/2019
VENTHOOD WHIRLPOOL WVU37UC0FS Arrived onnsite and found unit operating as designed. Customer concerned about operation. Advised customer on use and care.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/25/2019
OVEN KITCHENAID KEBS207BSS00 Arrived on site and removed failing control board that is not regulating the lower oven temperature properly.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/25/2019
OVEN WHIRLPOOL WFG515S0ES1 "Arrived onsite for unit not heating properly. Ran diagnostics and found sensor at room temp, found igniter good, ran bake found over temp. Replaced sensor and tested good."
Near Austin, TX 78731
Andy
Job Details: 11/25/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer having wet clothes at end of cycle. Spoke with customer and he stated that it happens about 1 out of 4 wash’s. Inspected and found improper drain line (See SD-QuickPic) ran automatic test cycle and found all operations to be normal. Checked for error codes and found none. All operations are normal. Instructed customer on drain line and loading unit properly and on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78701
Chase
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site, unstacked washer and dryer. Replaced washer cabinet. All checks good and no water leaks present. Job complete"
Near Austin, TX 78717
Lou
Job Details: 11/25/2019
OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 408. My next six readings were 417, 319, 387, 324, 381, 349 for an average of 361 degrees. I calibrated the unit minus -5 degrees. Advised the customer of my findings. Job completed."
Near Austin, TX 78701
Scott
Job Details: 11/25/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived onsite for burners not working . Found switch HARNES not connected . Connected harness . Tested unit all checked normal . No gas leaks detected at time of service . Job complete .
Near Holland, TX 76534
Dylan T.
Job Details: 11/25/2019
WASHER GE GFW450SPMDG Arrived on site customer complaint was unit will not go through a cycle found The inside tub was extremely loose need the tub job and the motor what is not doing his job as turning the tub Need to technicians to down stack the washer; ordrng 1 2TECHS and 1 WH08X10054 (tub seal) and 1 WH20X27942 (drive motor asm) and 1 WH45X10096 (rear tub asm)
Near Austin, TX 78701
Scott
Job Details: 11/25/2019
DRYER WHIRLPOOL WED560LHW1 "Arrived on site ,replaced front panel and console . Job complete"
Near Temple, TX 76502
Dylan T.
Job Details: 11/25/2019
RANGE WHIRLPOOL WFE505W0HZ1 Arrived on site customer complaint was light was on that said surface burner was hot was and really wasn’t replace the switch light went out ran unit everything else worked great
Near Austin, TX 78748
Luis
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for water leaking. Diagnosed split on fill tube causing leaking during icemaker fill. Replaced fill tube ran icemaker through a cycle water filled icemaker no leaks ; used 1 SWPMB1AE7909-1W11415785 (FILL TUBE) from stock
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Inspected door and found a fairly deep gouge on the inner liner below the ice bin which could eventually cause a crack and air leakage. Will re-order the new door. I didn’t notify customer via phone this a.m.; ordrng 1 LW10691266 (dor-fip)
Near Manor, TX 78653
Wesley
Job Details: 11/25/2019
WASHER MAYTAG MVWB865GW0 Arrived onsite and found tripped breaker. Tested unit for failure. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Lou
Job Details: 11/25/2019
MICROWAVE WHIRLPOOL WOC54EC0HS03 "arrived on site to inspect microwave turntable not operating. Upon further inspection, I tested the unit with a cup of water inside and turned it on for 20 seconds. The turntable never moved. I checked the turntable status in settings/tools and found that the turntable had been turned off. Turned it back on and retested and it operated as designed. I demonstrated how to check this with the customer. Job completed."
Near Kempner, TX 76539
Arthur B.
Job Details: 11/25/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived onsite for customer complaint of thin ice production. Ran diagnostics and found ice set to thin. Reset to thick ice. Advised customer unit will make thick ice. All water connections were dry at time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW85HEFC "Arrived on site for unit leaking, ran diagnostics and found water level and door lock errors, found water level switch faulty. Replaced and tested good"
Near San Marcos, TX 78666
Richard
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and could not duplicate the noise. All functions worked fine. Advised customer to to video record the noise if it comes back and give us a call.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/25/2019
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived onsite customer complaint of dishwasher not starting. Tested unit and found drain pump not moving. Removed drain pump and found debris clumped in pump. Removed and obstruction,reassembled and tested. Unit now works as designed. All water connections were dry at time of service."
Near Austin, TX 78752
Kevin
Job Details: 11/25/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site for complaint of washer making noise, inspected gearcase and found it is beginning to leak oil. Replaced gear case and noise has stopped. No water leaks from connections at time of service, job complete"
Near Austin, TX 78741
Luis
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for water dispenser issues. Diagnosed frozen reservoir,flushed out reservoir changed setting to control,tested water dispenser unit working as designed."
Near Austin, TX 78737
Brandon
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for customer complaint of unit leaking and door popping open during use, found tub was warped and tracks were faulty, bearings not all there. Ordering tub, gasket, and upper tracks. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10681492 (tub-dishwr)"
Near Belton, TX 76513
Dylan T.
Job Details: 11/25/2019
WASHER AMANA NTW4605EW0 "Arrived on site customer complaint was making loud noise thought it was the transmission Call the bolt off the agitator cannot get the agitator off of the washing machine I need to order more parts to get the job complete due to several parts seized together all lines are dry; ordrng 1 21366 (nut,spanner) and 1 389140 (drive block) and 1 W10238320 (tub-outer) and 1 W10531289 (ring-tub) and 1 W10680205 (agitator)"
Near Austin, TX 78730
Paul
Job Details: 11/25/2019
WASHER LG WM2501HVA Arrived onsite to replace the previous diagnosed parts. I found the rotor bolt completely loose causing the noise. Added loc-tite the bolt and tested the unit in diagnostics running the high speed spin. The unit sounds normal and is working as designed.
Near Austin, TX 78745
Luis
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for ice build up in freezer. Found corner end cap preventing gasket from sealing across cabinet,removed end cap,added adhesive to corner section checked door seal good."
Near Georgetown, TX 78628
James
Job Details: 11/25/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site and tested operation. Customer stated the unit would making a googling noise when closing door and give open door message. Inspected interlocks and found discoloring on common terminals. Unit will need new interlocks to repair. ; ordrng 1 W11252186 (INTERLOCK UPR) and 1 W11252187 (INTERLOCK LOW)
Near Georgetown, TX 78628
James
Job Details: 11/25/2019
DRYER MAYTAG MEDB765FW0 Arrived on site and tested operation. I found no audible tone from console. Removed and inspected. I found the harness to the speaker has been pinched causing waited to break in harness. Installed new ui and tested. Unit tests good. Job complete
Near Round Rock, TX 78664
Al
Job Details: 11/25/2019
WASHER MAYTAG MVWC555DW0 "Arrived to inspect grinding noises from washer.Confirmed the complaint and free spun the wash plate and unit gear case was defective.Advised customer of defect, quoted the customer for repair, she called her husband to get approval for repair and he declined the repair and decided to purchase a new unitCS advised
Near Austin, TX 78732
Andy
Job Details: 11/25/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78731
Paul
Job Details: 11/25/2019
DRYER MAYTAG MED5500FC2 "Arrived onsite for the dryer with the check vent light coming on and not going off, taking multiple loads to dry, and ms stated it makes a noise when it has a load in it. I tested the venting and found the unit cycling between 136-165 degrees with the flex pipe removed but when the flex pipe is connected the unit will set idle at 165 degrees and slowly drop indicating there is a restriction in the house vent. I showed this to ms and advised to call a vent cleaning service. I found the noise being caused from the chassis due to the leveling feet not having equal load on them. I adjusted the feet and the dryer is quiet and working as designed. Call complete."
Near Liberty Hill, TX 78642
Lou
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit dispensed water into the tub and the motor never came on. I advanced through diagnostics and the drain pump came on the element heated up properly. I tested ohms to the motor and it showed to be open. I tested voltage from the control to the motor and got 124V.I am ordering the sump/motor assembly & CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 11/27/19. No water leaks observed during service.; ordrng 1 WPW10605057 (pump and motor assy)"
Near Cedar Park, TX 78613
Lou
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW85HEFW1 "arrived on site to inspect washer error codes. Upon further inspection, I found the unit unplugged. After plugging it in, the unit drain pump kicked on and would not turn off. I placed the unit in diagnostics showing error codes F9E1, F8E3, F3E1. I cleared the codes and unplugged the unit. I gained access to the drain pump and remove dryer filter to find a large amount of debris inside the filter causing the unit to not be able to drain. I cleared the debris and reinstalled the filter and placed the unit back into diagnostics and tested. The unit operated as designed and drained as designed. Customer advised that the unit is covered under Costco extended warranty but could not produce a receipt. Customer will contact Costco and get proof of warranty and send to the office to get refund. No water leaks observed during service, job completed."
Near Austin, TX 78726
Tyler B.
Job Details: 11/25/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for unit Turing off while in use, was able to duplicate issues after preheat. Replaced control and tested and tested good"
Near Pflugerville, TX 78660
Al
Job Details: 11/25/2019
WASHER LG WT5101HW "Arrived to inspect washer.Changed out pulsator.Repair made issue slightly better, but did not fix the issue.Ordered CNOT for research on possible parts needed for repair.; ordrng 1 CNOTE (RESEARCH CS HAS VIDEO VIA SKYPE)"
Near Buda, TX 78610
Robert
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on job for complaints unit not drying. Tested unit. Unit working as designed. Instructed customer on using jet dry. No leaks at this time. Job complete
Near Salado, TX 76571
Dylan T.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site customer complaint was frayed it stopped making ice a couple days ago but it was working fine now took temperature in the freezer temperature was 2° in the freezer fridge was at 35° icemaker was running no error codes all lines are dry
Near San Marcos, TX 78666
Robert
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW8500BW0
Near Lockhart, TX 78644
Joseph C.
Job Details: 11/25/2019
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for “broken vent trim” complaint. Per previous diagnosis, removed and replaced upper front door cover. Unit checks good."
Near Cedar Park, TX 78613
Lou
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDT790SAYM2 "arrived on site to inspect dishwasher dispenser not operating. Upon further inspection, the customer advised that the dispenser is opening and the pod is falling into the tub, but the dishes aren’t getting cleaned. I opened the door and found a pod in the bottom of the tub and the tub was dry. I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. The unit operated as designed until midway through, the motor stopped. At the end of testing, the element showed the appropriate amp reading of 7-9amps, but due to corrosion, it was not heating. I am ordering the sump/motor assembly, element & CNOTE-LSO PER CUSTOMER REQUEST. Scheduled return service for 11/27/19 and quested to be placed on the cancellation list. No water leaks observed during service.; ordrng 1 W10703867 (heater) and 1 WPW10482502 (pump&motor)"
Near Cedar Park, TX 78613
Lou
Job Details: 11/25/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "arrived on site to inspect cooktop not igniting. Upon further inspection, I found the unit unplugged. Customer advised that they heard a loud pop coming from the unit and the breaker tripped. I removed the cooktop top panel and found where the white wire from the switch harness had somehow grounded/shorted itself out from a liquid spillage. The wire was cut which caused the popping noise and breaker to trip. I removed and replaced the switch harness and the spark module as it was burnt where the white wire connects. Retested the unit and it operates as designed. Reassembled the unit and retested and again it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78748
Luis
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Powered unit on found loud vibration noise from condenser coil,removed compressor cover,adjusted all tubing in back compartment, removed frost kickplate adjusted condenser bracket noise no longer present"
Near Georgetown, TX 78628
Lou
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW5000DW0 "arrived on site to inspect washer noises. Upon further inspection, I raised the lid and turned the basket by hand and found the washplate loose. I removed the washplate and found it stripped out and also found that the gearcase spindle where the washplate attaches is beginning to strip out as well. I tilted the unit back and removed the pulley shield and found a small amount of gearcase oil on the pulley. I advised the customer of my findings and removed and replaced the the gearcase, cam/splotch, and washplate and then calibrated the unit. I placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed ."
Near Georgetown, TX 78626
Lou
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Using my multimeter, I tested amp draw on the components at the black wire at the junction box. All components were good except the element which showed no amp draw. I opened the unit door and found that the element was burnt/shorted out. I removed and replaced the element and retested and the unit is operating as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/25/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for unit not washing after pump was replaced, while inspecting unit. Removed door and checked voltage from control to pump, found 7v while removing found pump harness barley plugged in and was not clipped in. Clipped in harness and tested and unit now washing. Harness was pulled down when new pump and motor was installed causing harness to pull out of control board No leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details: 11/25/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the components. All fans are functions without unusual noises as was the damper. I checked error codes and only E27 appeared and that was due to me having the FF door open for a long period of time and it was getting warm in that section. I waited for several minutes to see if it would duplicate the noise and it did not. I removed the back cover and checked the condenser fan and it was operating as designed. I found that the ice maker was off, so I lowered the arm and watched the IM harvest then dispense water thinking that when the IM dispenses water there might be some valve chatter and nothing. Advised the customer to take a video of the noise if occurs again and call the office. No water leaks observed during service, job completed."
Near Manor, TX 78653
Wesley
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onnsite and repaired latch and strike. No parts needed. Unit is now operating as designed. All checks good.
Near Georgetown, TX 78633
Lou
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to inspect refrigerator water dispenser. Upon further inspection, I tested the dispenser and found that water was not flowing very well. I removed the filter and retested and got the same results. I removed the main water valve and found a small amount of debris inside. I replaced the valve and tested and the unit dispensed as designed with no leaks at the valve connections . I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Richard
Job Details: 11/25/2019
RANGE KITCHENAID KDRS463VSS03 "Arrived onsite for the range not working and tripping the breaker, per last inspection we installed a new block-therm, per previous technician, tested everything and it tested fine. Complete"
Near Liberty Hill, TX 78642
James
Job Details: 11/25/2019
REFRIGERATOR LG LFX28968ST/06 Arrived on site and installed new fan motor. Tested operation and found unit working properly. Job complete
Near Austin, TX 78702
Kevin
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found no power showing on display. Found breaker has tripped, after resetting breaker and resetting all connections to control board washer will now power up normally and is progressing through a cycle, no water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Brandon
Job Details: 11/25/2019
DRYER MAYTAG MEDB400VQ0 "Arrived on site for customer complaint of unit not starting, found faulty fuse, I replaced fuse, unit tested good.
Near Austin, TX 78753
Wesley
Job Details: 11/25/2019
WASHER MAYTAG MVWX655DW1 "Arrived onnsite and tested drain. Operating properly with a slightly altered motor noise. Attempted to unseize tub from drive shaft without success. Cleaned and reassembled unit. Unit is operating without failure symptoms. Due to language barrier, please inform customer that in event of continued symptoms, autho for tub and basket replacement must be acquired due to seizure. Spanish speaking."
Near Georgetown, TX 78633
Jonathan
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site dishwasher bottom rack tubing inlet nut and caused retainer to break. Inspected unit and found lower rack bent outward causing failure. Removed rack and installed new with wheels. Tested rack operation and found not rubbing. Found when closing door rubbing top left side. Leveled unit and tested door operation. Will need to replace retainer. Schedule return for Monday the 2nd. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 W10671902 (retainer)
Near Dale, TX 78616
Joseph C.
Job Details: 11/25/2019
WASHER GE GTW680BSJ4WS "Arrived on site for “will not drain or spin” complaint. Per previous diagnosis, removed and replaced control. Programmed board to proper setting (3) and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
James
Job Details: 11/25/2019
REFRIGERATOR LG LFX28968ST /06 "Arrived on site and recovered refrigerant from sealed system. Installed new compressor, drier and stub. Upgraded software and vacuumed system to test for leaks and clear of contamination. Charged with 5.11 oz 134 a and tested operation. Unit tests good. Job complete"
Near New Braunfels, TX 78130
Richard
Job Details: 11/25/2019
WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not unlocking after cycle is done. Ran diagnostics and found no error codes. All functions worked fine. Customer stated that the issue happens intermittently. Need to replace control board. The control board that we had was the wrong control due to wrong model number. Updated model number and ordering the correct control board. Schedule customer for Monday December 2nd 2019 customer prefers a morning time frame. ; ordrng 1 W11162438 (cntrl-elec)
Near New Braunfels, TX 78130
Richard
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KBFC42FTS08 "Arrived onsite for the refrigerator stripping not closing, upon inspection we found we needed a different seal then what we had, ordered gaskets for both sides, office to reschedule please call instead of email.; ordrng 2 8201809 (gasket-fip)s"
Near Austin, TX 78737
Brandon
Job Details: 11/25/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not heating, found hi limit had failed, I replaced hi limit, unit tested good."
Near Austin, TX 78746
Luis
Job Details: 11/25/2019
ICE MACHINE KITCHENAID KUIS15NRHS8 "Arrived on site for no ice. Powered unit on,water to reservoir,pump not powering on,good frost pattern on evaporator. Diagnosed faulty pump,installed a new pump powered unit on pump working correctly.
Near Georgetown, TX 78633
Lou
Job Details: 11/25/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not turning off at the end of cycle. Upon further inspection, I opened the door and pressed the door switch closed then turned the unit on. I found the element is illuminating and heating properly. When I released the switch the unit turned off and element turned off as well; however, I found that the timer didn’t advance. I removed the back panel of the console and found that the timer was not functioning. Tested voltage and found none. I removed and replaced the timer and retested and the unit operated as designed. I advised the customer of my findings and repairs. No lint observed during service, job completed."
Near Austin, TX 78757
Wesley
Job Details: 11/25/2019
MICROWAVE JENN-AIR JMC7000ADB "Arrived onnsite and quoted 187.50 for parts and 229.99 for labor. Unit not heating. Ordering mag, cap and diode to repair. Office to reschedule. ; ordrng 1 CAPACITOR (DISCONTINUED) and 1 WP56001239 (magnetron)"
Near Cedar Park, TX 78613
Lou
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator noises. Upon further inspection, when I entered the kitchen area, I immediately heard the noise the customer was complaining about which sounded like one of the Evap fans rubbing against ice/frost buildup. I tested temps in the FC=35 degrees & RC 43 degrees. I removed the fc door and found a large amount of ice/frost built up on the evaporator cover. I attempted to remove the cover, but due to the large amount of build up, I was unable to without damaging the cover or the evaporator. I advised the customer that they would need to defrost the unit 48 hours before I returned to repair the unit. I had the customer sign the waiver of damages from defrosting refrigerator and advised the customer to pull the unit out, unplug it and place towels around the unit to prevent any water spillage from damaging the baseboards. I am ordering the Evap cover and defrost heater and will return with prescreened parts. Also orde
Near Austin, TX 78732
Andy
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KBFS25EWMS4 Arrived on site for refrigerator still not cooling. Tested and inspected unit and found failed control. Removed failed part and replaced with new. No water leaks present at time of service.
Near Round Rock, TX 78664
Al
Job Details: 11/25/2019
DRYER KENMORE 110.7120201 "Arrived to inspect dryer heating issues.Disassembled the unit, tested the cutoff, timer, igniter, and all were good.Determined the issue is with the motors centrifugal switch.
Near Austin, TX 78758
David
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site to install previously diagnosed parts. Installed new power cable harness. Plugged unit in and checked. Unit is now cooling as designed. Call complete.
Near New Braunfels, TX 78130
Richard
Job Details: 11/25/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived onsite for the refrigerator leaking, upon inspection we found a leak in the water valve, we replaced the water valve and tested for leaks, cleaned up all water and tested drinking water, which passed. Complete"
Near Leander, TX 78645
Jonathan
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator not making ice and lights not working. Inspected unit and work area. Found deli control not responding. Removed deli control and found lights operating. Found ice maker cycled without advancing with deli control unplugged. Will need to replace deli control and continue to test. Removed deli control and installed new. Performed diagnostics mode and tested defrost circuit and thermistor. Tested dispenser operation and found water not dispensing. Gained access to control and tested voltage and found 115 volts at control. Found water filter not engaged. Found slow water pressure with filter engaged. Recommend to replace water filter. All tested good, no water leaks detected. Paid in full on credit card. raquelsantos59@yahoo.com"
Near Austin, TX 78726
Tyler B.
Job Details: 11/25/2019
DRYER ROPER RED4516FW0 Arrived on site for for unit not starting. Found doo switch tab had broke off. Replaced switch and tested good
Near Hutto, TX 78634
Al
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived to inspect freezer ice container issues.Confirmed the complaint and used my steamer to defrost the massive block of ice within the ice container.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Near Austin, TX 78759
Wesley
Job Details: 11/25/2019
MICROWAVE WHIRLPOOL WMH31017HB Arrived onsite and found cabinet severely damaged preventing door from latching. Unit cannot be repaired. Must be called in as a non repairable. ; ordrng 1 CS (CALL IN NON REPAIRABLE )
Near Belton, TX 76513
Dylan T.
Job Details: 11/25/2019
DRYER AMANA NED4655EW1 Arrived on site customer complaint was dry was not heating very good put my thermometer inside the dryer found that it was not heating up very fast pull the dryer vent hose off dryer started heating perfectly fine customer needs a vent cleaning
Near Austin, TX 78703
Scott
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site ,replaced clip and pressure hose . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78626
Jonathan
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for ice buildup on evaporator. Customer stated that he had taken blow dryer to evaporator this morning and since then it has been working. Inspected unit and work area. Found humidity control in off. Performed diagnostics mode and defrost circuit and defrost cycle. Found unit defrosting. Tested damper control and thermistor, all passed. Found unit in adapter defrost and not in fixed defrost cycle. Corrected defrost cycle. Spoke with customer on defrost and recommended to leave in state of failure for service if failure reappears. All tested good, no water leaks detected."
Near Leander, TX 78641
Jonathan
Job Details: 11/25/2019
WASHER ELECTROLUX EIFLS60LT0 "Arrived on site for washer having no water at the last 3 minutes of cycle. Inspected unit and work area. Found unit pushed to far back against wall and possibly causing water flow issue. Performed diagnostics mode and checked fault codes. Found fault code E-11. Tested each component in test mode and found all working. Called tech support and spoke Ray (file# 83163623). Was not able to locate any information on no water on display from tech info or user care guide. Went though test mode and performed factory reset. Ran rinse and spin cycle and no water did not occur. All tested good, no water leaks detected."
Near Austin, TX 78758
Chase
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site and found filter would not release from housing. Found lever on housing broken. Replaced filter housing and tested filter release and ran several cups of water through dispenser. All checks good, no water leaks present. Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 11/25/2019
DISHWASHER AMANA ADB1400AGB1 "Arrived on site and ran a diagnostic cycle and found all functions are operating normally. Diagnostic cycle has reset control board, Found incoming water is 105° Discussed drying expectations with customer how rinse aid affects performance and recommended raising incoming water temperature to 120° and running At kitchen sink before starting dishwasher. No water leaks from connections at time of service, job complete"
Near Austin, TX 78750
Paul
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KBFS22EWMS7 Arrived onsite for the refrigerator with a broken ice maker. I found 120VAC to the ice maker but the unit not responding when putting it into a manual harvest which means the motor is defective. The ice maker needs to be replaced; ordrng 1 W10884390 (ICEMAKER)
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/25/2019
OVEN WHIRLPOOL WFG525S0HS1 "Arrived onsite for damaged door hinge, removed damaged hinge and replaced and tested good"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived onsite to install new drain hoses to dishwasher from prior visit’s diagnosis. Removed and replaced all drain hoses. Tested unit and found fill hose line chewed as well. Unit shut off at this time. ; ordrng 1 W10878507 (inlet tubing)
Near Austin, TX 78732
Andy
Job Details: 11/25/2019
DISHWASHER GE GDT5805SSF4SS Arrived on site for dishwasher not spraying water. Tested and inspected unit and found water supply shut off at water supply valve. Turned on and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78702
Kevin
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found no power showing on display. Found breaker has tripped, after resetting breaker and resetting all connections to control board washer will now power up normally and is progressing through a cycle, no water leaks from connections at time of service, job complete"
Near Lockhart, TX 78644
Joseph C.
Job Details: 11/25/2019
MICROWAVE GE PK7800SK3SS Arrived on site for “steam in door” complaint. Removed and replaced door. Unit is performing as designed.
Near Austin, TX 78731
David
Job Details: 11/25/2019
DRYER WHIRLPOOL WED9470WW1 Arrived on site to diagnose a dryer that will sometimes throw an F70 error code. Followed tech sheet troubleshooting and verified all connections are good. Replaced main control. Retested unit and started / stopped / ran a couple cycles and got no errors. All is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser impeller being stripped and unable to remove it from the motor, I removed and replaced the motor, impeller, impeller spacer, the divider and divider gasket. Tested operations and the unit is dispensing ice as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 11/25/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace cap and burner head, after replacing, unit still did the same thing. I instructed customer to call gas company and check to see if gas pressure is within range. If problem continues will need regulator."
Near Kyle, TX 78640
Robert
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB02 Arrived on job for to replace fitting. Replaced fitting tested unit. Unit test good. No leaks at this time.
Near Austin, TX 78732
Andy
Job Details: 11/25/2019
WASHER LG WM3570HVA "Arrived on site for washer for LE error code. Tested and inspected unit and found failed bearings will need tub and basket, 2 man job, 2 hour job. Customer declined estimate due to high cost. No repairs are to be done at this time. No water leaks present at time of service."
Near Austin, TX 78726
Tyler B.
Job Details: 11/25/2019
OVEN KITCHENAID KEBS109BSS00 "Arrived on site for unit with no power. Found fuse was blown, replaced fuse and tested good Fuse
Near Austin, TX 78732
Andy
Job Details: 11/25/2019
DRYER LG DLEX3570V Arrived on site for dryer not operating. Tested voltage at outlet and found L1 to L2 120 volts. L1 to ground 120 volts. L2 to ground 8 volts. Instructed customer that they will need an electrician to fix voltage issues.
Near Kyle, TX 78640
Robert
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of unit leaking. Tested unit. Calibrated unit. Could not find any leaks at this time. Job complete
Near Killeen, TX 76543
Arthur B.
Job Details: 11/25/2019
DRYER MAYTAG MEDC215EW1 "Arrived onsite for customer complaint of dryer not getting hot or starting. Removed back panel and found thermal fuse blown. Removed and replaced thermal fuse,reassembled and tested. Dryer now heats and tumbles as designed."
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/25/2019
REFRIGERATOR GE PSHF6RGXCDWW Removed and replaced defective water filter housing. Water dispenser and icemaker now both work with no water leaks.
Near Elgin, TX 78621
Wesley
Job Details: 11/25/2019
DRYER WHIRLPOOL WED7000DW Arrived onnsite and found unit operating with L2 voltage error. Found stuck button error and f4e4. Repaired l2 wiring at block. Advised customer that unit is operating as designed and that in event of UI unresponsive unplug and reset. Advised that 4prong cord is ideal and complications can come from 3 prong use.
Near Austin, TX 78733
Chase
Job Details: 11/25/2019
DRYER WHIRLPOOL WED95HEXW0 WED95HEXW0 Arrived on site to check dryer for loud operation. Removed dryer from raised stand and disassembled. Found idler pulley badly worn. Dryer repair kit is needed which includes rollers and idler pulley. Vacuumed all lint from interior of dryer and replaced try a repair kit components. Reinstalled dryer and tested. All checks good.
Near Austin, TX 78731
David
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to diagnose a washer leaking out the door. Performed diagnostics and verified leak. Examined bellow and found a piece rubbed off in the center, causing water to leak down. Replaced door boot / bellow and retested. All is now working as designed. No water leaks found after boot replacement. Call complete."
Near Luling, TX 78648
Robert
Job Details: 11/25/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on job for complaints of unit not getting power. Appliance installed in July but not connected to power until November. Spoke to office. Talked to tech line, got SR#7726461283"
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/25/2019
WASHER MAYTAG MVWB765FC3 Arrived on site to replace gearcase and rotor to resolve a clacking sound during agitation. All sound levels are now normal. All water connections are dry.
Near Georgetown, TX 78626
James
Job Details: 11/25/2019
DRYER MAYTAG MEDB850YW2 Arrived on site and tested operation before repair. I found unit would not start at all. Found restricted air flow fault due to pinched vent hose. Accessed motor to test and to test belt switch. I found belt switch has failed causing no operation. Installed new switch and vacuumed lint from unit and blower housing. Tested operation and found unit working properly. Job complete
Near Austin, TX 78750
Paul
Job Details: 11/25/2019
COOKTOP JENN-AIR JED8430ADB Arrived onsite for the cooktop to replace the previous diagnosed part. I replaced the glass top and tested the unit. All functions of the cooktop are working as designed.
Near Austin, TX 78746
Luis
Job Details: 11/25/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for no ice and frost in freezer. Removed icemaker found broken heater wire to fill tube,found small gap at freezer door gasket. Installed a new fill tube assembly,ran diagnostics icemaker passed,ran fill test passed. Added adhesive to gaps between liner and cabinet,adjusted door and seal."
Near Lockhart, TX 78644
Joseph C.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for “noisy operation” complaint. Inspected unit and found to be out of level. Leveled unit and sound subsided. Unit is performing as designed. No leaks detected, at time of service."