Near Austin, TX 78747
Kevin
Job Details: 11/16/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and inspected washer and found it is noisy during the spin cycle, found belt pulley nut is not attached. Took a picture. After reseating pulley washer is now operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78750
David Z
Job Details: 11/16/2020
COOKTOP JENN-AIR JED4430GS01 "Arrived on site to diagnose cooktop throwing an error. Found error code F1E1, which is for a bad appliance manager / extension board. Ordering appliance manager to resolve.
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making noises. Inspected unit and work. Performed diagnostics mode and tested each moving components. Re-leveled door and door handles. Unit stopped making noise. Unit working as designed. Call complete.
Near Round Rock, TX 78681
Kayman
Job Details: 11/16/2020
RANGE WHIRLPOOL WGG555S0BS06 Arrived onsite to install previously diagnosed parts. I installed the bake ignitor in the upper oven. I tested the broil and bake functions in the upper and lower oven. All burners ignited as designed and the unit is operating normally now. No gas leaks detected during time of service.
Near Austin, TX 78749
Jacob
Job Details: 11/16/2020
WASHER WHIRLPOOL LSQ9010KQ0 Arrived onsite to replace part ordered by previous tech. Replaced lid switch. Tested unit. Unit test good. No leaks at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM "Arrived on site to install previously diagnosed and ordered part. Due to the FC door switch failure, I removed and replaced the switch and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Jacob
Job Details: 11/16/2020
DRYER WHIRLPOOL WED4800XQ1 Arrived onsite for unit not starting. Tested unit. Unit did not start. Upon further inspection. Found that the thermal fuse was bad. Replaced thermal fuse. Tested unit. Unit test good. No issues at this time. Job complete
Near Cedar Park, TX 78613
Kayman
Job Details: 11/16/2020
DISHWASHER MAYTAG MDB8959SFH4 Arrived onsite for dishwasher that had something get caught on the door and it now won’t close. Upon inspection I found the door had come out of its groove on the hinge and bent the groove mostly shut. I attempted to pull the door out of the wrong groove and get it back into the correct one but I was not able to bend it enough to fall in place. I recommended replacing the hinges for the door to close properly.
Near Austin, TX 78741
Leonardo
Job Details: 11/16/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Replaced hose test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78756
Luis
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for water leaking. Found drain in fresh food frozen over,defrosted drain,defrosted drain tube in compressor compartment found water not draining to compressor compartment correctly,attempted to snake line found restriction in liner,called tech support
Near Austin, TX 78746
Jacob
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KSCS25INSS01 Arrived onsite for power cycling to the unit. Looked at unit saw that the control was blinking and unit would not keep cooling. Found that the power control board was bad. Let customer know. No other issues at this time. Job complete
Near Manor, TX 78653
Matthew
Job Details: 11/16/2020
RANGE AMANA AER6303MFB2 "Arrived onsite for range not working. Cooktop and bake function not operational. Checked for loose connections, all look good. Took voltage at terminal block. Found L1 with 16.8 vac, L2 with 121 vac and 101 vac across L1/L2. Unit not receiving proper voltage. Customer must seek electrician for incoming power. Job complete."
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making noises. Inspected unit and work. Performed diagnostics mode and tested each moving components. Re-leveled door and door handles. Unit stopped making noise. Unit working as designed. Call complete.
Near Georgetown, TX 78628
Paul
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for a refrigerator not making ice and possibly needing sealed system components. I found the FC not getting below 18 degrees. I tested the pressures and found it at 30 psi when equalized indicating a possible leak. I found a leak in the center of the RC evaporator. I replaced the evaporator and dye drier. I ran a long vacuum and the system held a 30 psi vacuum. I charged the system with 5.50 ozs of R134A. I tested the unit and had good pressures and frost patterns on both coils. Call complete.
Near Kyle, TX 78640
Jacob
Job Details: 11/16/2020
FREEZER FRIGIDAIRE FFFH17F2QWB Arrived onsite for unit having a leaking issue on the floor. Looked at unit. Found that the cooling line was leaking but of condensation through the routing hole were the cooling line goes into. Filled the hole with silicone. Did not see any more water dripping. No issues at this time. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 11/16/2020
DISHWASHER KITCHENAID KDTM404ESS1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Also found leak but can’t diagnose the leak because there no water spraying.
Near Georgetown, TX 78628
Lou
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator frosting over and the thermistor going bad, I removed and replaced the RC evap motor/harness, placed the thermistor on the suction line next to the weld and secured it with foil tape and ziptie. Using a clamp, I secured the evaporator to the back the unit on the left and right side. Placed two shims in between the evap cover and drip pan near the center to level the drip pan. Removed and replaced the hv control and tested the unit. Unit is beginning to cool and operate as designed. I recommended that the customer allow the unit 12 hours to cool and approximately 24 hours to begin to make ice. No water leaks observed during service.
Near Lockhart, TX 78644
Richard
Job Details: 11/16/2020
WASHER GE GUD27ESSJ1WW Arrived onsite for the washer not advancing to the next cycle. Removed front panel and found that the belt was broken causing the issue. Will need to replace belt . Ordering parts and office to schedule. ; ordrng 1 WH01X20436 (drive 3l)
Near Austin, TX 78737
Leonardo
Job Details: 11/16/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no power. Test unit and found bad thermal fuse. Replaced fuse , Test unit and unit test good blower coming on and unit heating.
Near Pflugerville, TX 78660
David S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site to install previous diagnosed parts. I gained access to the evaporator. I removed the damaged evap cover and drip pan. I replaced the drip pan. I secured the evaporator with the mounting tabs and zip ties. I replaced the motor evap harness and secured the thermistor to the evaporator with foil tape and zip tie. I replaced the damaged evap cover and I stalled no mounting screws.
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for ice maker not leaking. Ran diagnostics mode and found no error codes, ran harvest cycle and found unit working as designed. Found ice-maker gasket indented causing slight air leak melting ice and reshaped it. Installed customers water filter upon request. Tightened customers freezer door handle upon customers request. Unit is working as designed. Call complete."
Near San Marcos, TX 78666
Andrew
Job Details: 11/16/2020
WASHER WHIRLPOOL WETLV27HW1
Near Georgetown, TX 78628
James
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found buttons not always responding to touch and clock is running fast. Found ui status error code in memory and customer stating the panel will turn the lights on randomly and will restart baking cycles after being turned off. Unit will need new console and control to repair. Office to schedule return services due to part availability. ; ordrng 1 W11297709 (console)
Near Austin, TX 78746
Leonardo
Job Details: 11/16/2020
OVEN JENN-AIR JMW2427DS01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Austin, TX 78703
Leonardo
Job Details: 11/16/2020
MICROWAVE KITCHENAID KHMS2040WSS0 Arrived on site to test unit for unit not heating. Test unit and found and high voltage. Replaced magnetron capacitor and diode, test unit and unit heating correctly job complete.
Near Buda, TX 78610
Leonardo
Job Details: 11/16/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for oven not igniting. Test unit and found igniter not connected. Secured connection test unit and unit test good job complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 11/16/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for refrigerator at 70 degrees. Upon inspection I found the RC at a complete no cool and the FC at 42 degrees. I spoke to techline and they said we would need a SS tech here to test pressures.. SR#7729284631.; O-emld tckt
Near Austin, TX 78726
Paul
Job Details: 11/16/2020
WINE COOLER KITCHENAID KUWR204ESB00 Arrived onsite for a wine cooler to replace the previous diagnosed parts. I replaced the compressor and installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.5 ozs of R134A. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78747
Luis
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for filter issues. Found housing to filter head not fully installed during manufacturing process causing filter to get stuck in housing. Reinstalled housing correctly tested filter operation unit working as designed
Near Jarrell, TX 76537
Cliff
Job Details: 11/16/2020
DRYER WHIRLPOOL WED6620HW1 Arrived on site to diagnose a dryer that is not running. Tested unit and found clogged external venting caused excessive moisture to build up inside the unit and short control and panel. Control and panel will need to be replaced to complete repairs. Advised homeowner on venting issue. Office will need to set return date due to part availability.; ordrng 1 W11370450 (CONSOLE) and 1 W11388022 (CONTROL)
Near Round Rock, TX 78681
Kayman
Job Details: 11/16/2020
DISHWASHER KITCHENAID KUDS30IXBL4 Arrived onsite to install previously diagnosed parts. I installed the main control and console. I tested the unit through diagnostics. The unit is working as designed at this time and no leaks detected during time of service. Job complete.
Near Driftwood, TX 78619
Andrew
Job Details: 11/16/2020
REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site to test unit for refrigerator not cooling found RC thermistor temps fluctuating drastically. Also found damper control not responding during diagnostics. Replaced damper control and RC thermistor, tested unit, unit tests good.
Near Austin, TX 78703
Matthew
Job Details: 11/16/2020
DISHWASHER KITCHENAID KDTM354ESS2 "Arrived onsite to replace previously diagnosed parts. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Austin, TX 78702
Leonardo
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for dishwasher not washing. Test unit and found bad wash motor. Ordering new sump and motor office to reschedule. ; ordrng 1 W11085683 (SUMP AND MOTOR )
Near San Marcos, TX 78666
Noah D
Job Details: 11/16/2020
WASHER WHIRLPOOL MAH3000AWW "Arrived on site to inspect washer for not Spinning correctly, upon inspection found the motor seized and main control needed to be replaced, Replaced both control and motor in kit, tested for function, All functions returned. Complete"
Near Leander, TX 78641
Kayman
Job Details: 11/16/2020
DRYER WHIRLPOOL WED95HEDC1 Arrived onsite for dryer not heating but spinning. Upon inspection I found the dryer not heating. I verified voltage at the term block under a load and it passed. I accessed and tested the heating element and it tested OL or open indicating a short or break in the element. Unit is working as designed at this time I found a crack in the old element.
Near Austin, TX 78746
Kevin
Job Details: 11/16/2020
WASHER WHIRLPOOL 110.499726 "Arrived on site and inspected washer and found F28 showing on the control panel, this is a communication error between control board and motor control. Replaced motor control and ran a diagnostic cycle to confirm washer will now spin.
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not cooling in RC and slow ice production. Customer stated prior company that was out replace ice maker. Inspected unit and work area. Found RC evaporator frozen over. Performed diagnostics mode and tested operation and found defrost sensor opened. Removed ice buildup from evaporator and test sensor and found opened. Installed new thermistor assembly and placed in correct position. Found ice maker unleveled. Corrected ice maker. Assembled unit and found ice housing adapter clips were broken. Per diagnostics mode and tested all operations, all tested good. No water leaks detected."
Near Austin, TX 78731
Luis
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for defective control. Installed a new main control,powered unit on,ran diagnostics fan and all other tests passed."
Near Pflugerville, TX 78660
David S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived on site for freezer cool on the bottom and hot on top. I inspected the unit and work area. I put the unit into diagnostics and activated the evap motor. I found the fan not coming on. I gained access to the motor and found it only coming on when hit. I replaced the evap motor with a new one. And tested it again. The motor comes on every time without help. job complete. No water leaks detected.
Near Austin, TX 78704
Matthew
Job Details: 11/16/2020
OVEN WHIRLPOOL KSDG950ESS1 "Arrived onsite to replace previously diagnosed parts. Replaced convection fan, tested unit and unit is functioning properly. Heated to 325, tested convection bake, all had no issues. Job complete"
Near Killeen, TX 76541
Al
Job Details: 11/16/2020
WASHER WHIRLPOOL MVWC565FW Arrived onsite to inspect a washer not spinning clothes out. Found the issue happened when the customer was washing a load of approximately 12 towels. I advised the customer to wash half the size of towels due to the weight of towels when wet. I calibrated and service tested the unit and unit had NO error codes.Unit now operating to customers satisfaction.No leaks observed.Job complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/16/2020
COOKTOP KITCHENAID KCGS956ESS02 Arrived on site for a cooktop with the front left burner not igniting. Upon further inspection found that the front left burner was not sparking at all. Gained access to spark module and harness. Found harness burnt out at front left valve. Ordering harness and ordering spark module in case it shorted out. Advised customer against using faulty burner until repair is complete. Office to reschedule. ; ordrng 1 W10619020 (WIRE HARNESS) and 1 WPW10475150 (SPARK MODULE)
Near Austin, TX 78747
Leonardo
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for door falling. Test unit and found broken pads. Replaced odd test unit and unit test good job complete.
Near Georgetown, TX 78628
James
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site and tested operation. Found monitor interlock not registering when door is closed. Found cam is not properly contacting switch. Moved switch to opposite side of interlock and tested. Cam is now engaging switch properly and unit is operating properly. Job complete
Near Austin, TX 78739
Luis
Job Details: 11/16/2020
ICE MACHINE KITCHENAID KUIC15PRXS3 "Arrived on site for no ice. Diagnosed a leak in the system,condenser fan running weak also. Replaced evaporator,compressor and fan motor,vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics good frost pattern on evaporator. Reassembled unit,ran diagnostics all test passed no leaks at water connections."
Near Killeen, TX 76549
Al
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 "Arrived onsite to inspect side by side refrigerator not making ice. Found the ice make motor quit working. Called office and SR is ordering an ice maker for this call, due to my system network errors. Office to reschedule the customer when parts arrive. Needs more ; O-emld tckt"
Near Austin, TX 78759
Luis
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for leak at condenser coil. Replaced condenser coil,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Liberty Hill, TX 78642
Lou
Job Details: 11/16/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to inspect washer timer issues. Upon further inspection, the customer advised that when washing on normal, the timer display used to read 47 mins and now it reads 1 hour. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. After further inspection, I found the customer had pressed the extra rinse button which added time to the normal wash. I demonstrated to the customer of my findings. I noticed a lot of suds in the washer during testing and the customer advised that they have a water softener. I showed the customer how to calculate the detergent for their mini bulk cartridge and set the settings for the cartridge use. I made recommendations for use and care as well as detergent use. No water leaks observed during service job completed."
Near Killeen, TX 76549
Al
Job Details: 11/16/2020
RANGE WHIRLPOOL RF265LXTB3 Arrived onsite to inspect range not heating on large burner front right big burner. SR in parts Office is ordering the infinite switch. Office to reschedule the return appointment.Needs more work; O-emld tckt
Near Mustang Ridge, TX 78610
Kevin
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 "Arrived on site and found icemaker is off, turn the icemaker back on and it immediately cycled dispensed what ice was in the tray and filled with water. Replaced icemaker diagnosed by previous technician. This icemaker also cycled immediately and filled with water, job complete"
Near Georgetown, TX 78628
Paul
Job Details: 11/16/2020
REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the FC door handle.
Near Austin, TX 78724
Leonardo
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site to install new screws and stud for handle. Installed parts test unit and unit test good job complete.
Near San Marcos, TX 78666
Leonardo
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit tripping breaker. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
Near San Marcos, TX 78666
Noah D
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site to inspect fridge for frost and light issues, upon inspection found modules not illuminated, replaced control board for LEDs, will need module to fix light issue. Frost issue caused by uneven door, Aligned doors and found no issues. Office to reschedule.; ordrng 1 W10843339 (MOD)"
Near Austin, TX 78727
David Z
Job Details: 11/16/2020
RANGE KENMORE 790.7403331 "Arrived on site to diagnose range with no function from control panel. Performed diagnostic. Found good voltage at controller. Found burnt out controller. Replaced controller and retested. Unit is now working as designed with all functions good.
Near Kingsbury, TX 78638
Richard
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived onsite for the refrigerator ice maker not working properly. During testing found that the freezer evaporator is frozen solid and will need to be defrosted. Evap fan and thermistors will need to be replaced and the UI, hv control board will need to be replaced. Ice maker is making ice and passed its test the ice build up in the freezer is causing the issue. ordered parts and office to schedule. ; ordrng 1 W11109595 (motor-evap) and 1 W11387384 (UI)"
Near Georgetown, TX 78628
James
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site and tested operation. Found monitor interlock not registering when door is closed. Found cam is not properly contacting switch. Moved switch to opposite side of interlock and tested. Cam is now engaging switch properly and unit is operating properly. Job complete
Near Lakeway, TX 78734
Brandon
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for customer complaint of ice maker leaking, found ice maker failed to rotate all the way 2 out of 3 times in diagnostics.
Near Round Rock, TX 78664
David S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to install new ice maker. I removed the failed ice maker and installed a new one. I ran a harvest cycle and fill test, both worked as designed. Job complete."
Near Buda, TX 78610
Kevin
Job Details: 11/16/2020
REFRIGERATOR GE GYE22KMHCES Arrived on site and inspected refrigerator and found evaporator drain is frozen. Used steamer to remove all ice from freezer compartment and clear evaporator drain.
Near Kyle, TX 78640
Andrew
Job Details: 11/16/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to test unit for not heating. Found terminal block melted. Replaced terminal block and found unit is not receiving proper voltage one black to white is 70v, red to white is 122v, and black to red is 190v. Outlet also has strong burnt smell. When wiggling plug in outlet it intermittently gets proper voltage. Held plug in position for unit to receive proper voltage so I can verify unit is working good. Unit works as designed. Advised customer to have electrician correct issue. Job complete."
Near Austin, TX 78723
Scott
Job Details: 11/16/2020
MICROWAVE IKEA IBMS1455DS00 Arrived on site for microwave not starting . Found switch bracket on button broken off . Replaced button holder part w11116990 from truck stock . Tested and microwave is functioning normal . Job complete.
Near Copperas Cove, TX 76522
Al
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite to inspect dishwasher wash arm that fell off and burned at the element. Ran diagnostics test and unit is working as designed. Replaced the top wash arm. Customer satisfied. Job complete
Near Temple, TX 76502
Cliff
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose a refrigerator that is not dispensing ice or water. Homeowner informed me unit has started working since claim was placed. Tested all parts and components and found no mechanical or electrical issues with unit at this time. No further repairs are needed and no leaks were found at time of service.
Near Kempner, TX 76539
Al
Job Details: 11/16/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to inspect standup freezer making rattling noises. Use the sealer’s to minimize the noise. Job complete.
Near Dripping Springs, TX 78620
Jacob
Job Details: 11/16/2020
DRYER FRIGIDAIRE FEX831FS0 Arrived onsite for unit making a squeaking noise. Tested unit. Heard squeaking noise. Found that the bearing was no good. Replaced bearing. Tested unit. Unit test good. No issues at this time. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven console not working right. I inspected the unit and work area. I found no fault codes. I did find the console not responding all the time. I replaced the console. I tested both the microwave and the oven and both are working as designed. Job complete.
Near Austin, TX 78757
David Z
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to follow up on refrigerator that was building ice and frost in FC. On arrival saw a good amount of ice and frost in FC. Unsure if this was due to previous FC is it not fully defrosting unit. Melted down ice and cleaned out freezer compartment. Previous tech sealed liner already. Molded door gasket with heat gun to attempt to get a better seal. After molding I could not see or feel any gaps from the gasket. Unit is now working as designed. Call complete.
Near Austin, TX 78747
Kevin
Job Details: 11/16/2020
WASHER WHIRLPOOL MVWX655DW2 "Arrived on site and inspected washer and found hot water was left off by installers, after correcting ran a diagnostic cycle and confirmed everything is operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78752
Wesley
Job Details: 11/12/2020
DRYER WHIRLPOOL WET4027HW0 "Arrived onsite and found belt switch good, replaced motor. Unit is now operating as designed. Advised main office on repair."
Near Austin, TX 78704
Jacob
Job Details: 11/12/2020
REFRIGERATOR JENN-AIR JB36NXFXLE01 Arrived onsite for top and freezer lights have gone out. Looked at unit. Found that the left side light in freezer was no good. Replaced led with truck stock. No issues at this time. Job complete
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for refrigerator not making ice. Upon inspection I found the ice maker would not complete the cycle when I jumped the motor to engage. I also found water in the IM. He resident stated that she had turned the cooling up to try and make ice then turned it to the minimum because they thought the lines might be frozen. I replaced the ice maker and asked the customer to monitor the unit to see if the ice production returns. I noticed the panel In the FC was turned to minimum so I changed it to recommended I also noticed there were items pressed up against the vents in the FC I advised about the importance of airflow for ice production. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 11/12/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found wire disconnected from bake igniter. Rewired igniter properly and tested unit. Found all is functioning properly at this time.
Near The Hills, TX 78738
Robert
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on job for complaints of no ice. Found icemaker gear broken. After replacement test operation. No leaks detected at time of service.
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site to replace drip pan from previous diagnosis. Replaced pan, cleared frozen drain line. Tested unit, unit works good. No leaks detected. Job complete."
Near Georgetown, TX 78628
Kayman
Job Details: 11/12/2020
WASHER LG WM4270HVA Arrived onsite for washer showing LE error. Upon inspection and while in diagnostics on spin cycle I found the rotor stator or rear of the unit making a scratchy noise. I accessed the rotor and stator and found that when in set to spin it would wobble badly then show the LE error. The rotor and stator need to be replaced I am also recommending replacing the bearing as well. Since there a 10 year warranty on the drive system I advised the customer to contact LG about the warranty information on the unit to get it scheduled for repair.
Near Georgetown, TX 78626
David S
Job Details: 11/12/2020
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived on site for microwave sparking and not heating. I inspected the unit and work area. I tested the unit and I could hear sparking coming from behind the control panel. I removed the panel and I found the diode damaged and failed. I replaced the diode. I retested the unit and it is now working as designed. Job complete.
Near Austin, TX 78701
Wesley
Job Details: 11/12/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Sr7729266555 arrived onsite and discovered leak from tub running down back left leg. All water connections are not leaking unable to determine exact origin of leak as it is coming from a part of the tub that has adhesive insulation but location rules out water parts and indicates tub leak. Documented as non repairable with Robert at tech line.
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher with visibly failed or broken dispenser upon inspection I found the top of the dispenser chipped off. As I was replacing the dispenser I found the vent gasket was torn I also noticed the upper dishrack was rusting badly I replaced the dispenser but will order the rack and gasket. Returning tech please get pics of rust for records. vent gasket (WPW10254545) dishrack (W10909088) wheel (W10888592) x 4 just Incase. Office to R/S due to part availability. ; ordrng 4 W10888592 (wheel)s and 1 W10909088 (dishrack upper) and 1 WPW10254545 (gasket)
Near Austin, TX 78757
Matthew
Job Details: 11/12/2020
FREEZER KENMORE 253.230821 Arrived onsite for freezer allowing air to enter causing frost to buildup. Upon inspection found that it was not the door seal but was the door panel. The door was had multiple cracks allowing air to pass.
Near Marble Falls, TX 78654
James
Job Details: 11/12/2020
DISHWASHER KENMORE 665.17383N710 Arrived on site and tested operation. Found rain line clogged. Removed obstruction and tested. Unit tests good. Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 11/12/2020
DISHWASHER WHIRLPOOL KDPM604KBS0 "Arrived on site to inspect washer dishwasher for not cleaning, upon inspection found the dishwasher working to specs, all functions worked, pump and drain worked, heating element worked. Instructed customer on proper use. Complete"
Near Lakeway, TX 78734
Richard
Job Details: 11/12/2020
DISHWASHER MAYTAG MDBD820AWB Arrived onsite for the dishwasher leaking water. During testing found that the water is leaking from the door. Replaced door gasket and it did not resolve the issue. Further testing and found that the door was off its hinge causing the leak. Put door back on its hinge and leak is gone. Dishwasher tested good and no leaks detected complete
Near , TX 78669
Robert
Job Details: 11/12/2020
OVEN WHIRLPOOL WOS51EC0HS02 Arrived on job for complaints of damaged vent. Confirmed damage and ordered replacement parts. ; saved tckt
Near Temple, TX 76502
Tyler
Job Details: 11/12/2020
WASHER MAYTAG MVWB855DC3 Arrived on site for washer that was leaking water when in use. Upon arrival I ran a diagnostic check but could not get any error codes indicating a software or hardware issue and after running test one through 14 in the test cycle I could not find a leak coming from anywhere on the washer including but not limited to the washer inlet valve drain pump circulation pump hoses etc. At this point I was noticing that the cold water shut off behind the washer had a split in it and fed one cold water line to the dryer and upon further inspection the dryer I found that the Water steam inlet valve for the dryer was leaking from the plastic nozzle inside of the drum and had been steadily working this entire time causing water to pull up under the dryer and then go to the washer which is why the customer saw the washer itself is leaking. We will need to return with a new steam and leave valve as well as brass nozzle etc. for the dryer in order to prevent leaking from gett
Near Austin, TX 78727
David S
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for sealed system repair. I inspected the unit and work area. I hooked my gauges up and found the unit low on refrigerant. I found no UV dye in the back of the unit. I put a measured charge into the unit and found the compressor building pressures as designed. I left the unit on. I am ordering the freezer evaporator to complete the repair. The office will schedule for a sealed system.; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10836706 (EVAPORATOR )
Near Manor, TX 78653
Scott
Job Details: 11/12/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site ,replaced control . Oven is not igniting and preheating . No gas leaks detected at time of service. Job complete"
Near Georgetown, TX 78628
Tommy
Job Details: 11/12/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for oven not operating stopping on bake. Upon arrival found unit was not reading console correctly and control was not operating correctly in random with console. Ordering console and control.; ordrng 1 CNOTE (TO REQUESTED ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11297709 (CONSOLE)
Near Austin, TX 78747
Robert
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived on job to replace previously diagnosed parts. After replacement test operation and no air from damper. No leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the left door liner being badly warped, I removed and replaced the door and transferred parts from the old door to the new and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator with water leaking from the top of the unit. Upon inspection I found the ice maker full of water and every time it would dispense into the ice maker it would pour water out of the front. I also found a good amount of frost build up inside the FC bins and FC roof. I ran a diagnostics test on the IM and it showed a E5 error indicating a failed IM thermistor. I accessed the drain tube in the back and found it separating from the frame allowing air to seep in. I corrected the gap. I am ordering a ice maker and adapter kit via service pointer to remedy the ice maker issues.Adapter (W10864519) ice maker (W11294907) ; ordrng 1 W10864519 (adapter) and 1 W11294907 (icemaker)
Near Austin, TX 78731
Kevin
Job Details: 11/12/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site and inspected dishwasher and found saved error code F8E4, ran through all diagnostics and everything checks good, started a normal cycle and it is progressing correctly. After clearing error code dishwasher is operating normally, reported customers experience to tech line 7729261683"
Near Georgetown, TX 78633
Cliff
Job Details: 11/12/2020
DRYER LG DLE3733S Arrived on site to diagnose a dryer that is not heating properly. Tested unit and found coil and heating element failed. Replaced heater assembly and tested unit. Found all is functioning properly at this time
Near Andice, TX 78628
Cliff
Job Details: 11/12/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose an oven that has a panel not responding to use your input. Tested unit and found lights not operational yet panel registering press. Reset panel at breaker and performed factory reset through diagnostics. Tested all parts and components and found all is working properly at this time.
Near Austin, TX 78748
Kevin
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and inspected refrigerator and found gasket is still closing properly, there is no condensation buildup at this time. Removed evaporator cover in freezer and did not find any excessive frost buildup, evaporator drain is clear, ice production is good, there is no frost buildup inside the return airs. Evaporator fan is running normally. took pictures. apartment resident is fixated on the spacing at the bottom of right hand side of door where gasket was reheated/corrected on previous visit. Took pictures of gasket spacing but it is still closed. Explained this is not a problem as long as gasket is seating. No further repair is needed at this time, there is nothing wrong with this refrigerator it is operating normally."
Near New Braunfels, TX 78132
Noah D
Job Details: 11/12/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for demo mode, upon inspection found the the oven was in demo mode, reset all settings and tested. All functions returned. Complete"
Near Austin, TX 78748
Leonardo
Job Details: 11/12/2020
DISHWASHER GE GDF620HSJ5SS Arrived on site to replace manifold and motor and clamp an replaced all parts test unit and unit test good no leaks present at this time job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 11/12/2020
COOKTOP WHIRLPOOL JGC3536GS01 Arrived on site to diagnose a cooktop with burners that will not ignite. Tested unit and found breaker tripped. Reset breaker and tested unit. Found all is functioning properly at this time. Advised homeowner that appliance manufacturers do not recommend GFCI or AFCI circuits as they may trip when using appliances.
Near Bastrop, TX 78602
Andy
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for refrigerator not dispensing water. Removed water filter and tested water dispenser and water dispenser worked properly, Found water filter is not one recommended by whirlpool. Instructed customer on this and on use and care and practice for best performance. No water leaks present at time of service."