Near Kyle, TX 78640
Leonardo
Job Details: 04/23/2019
UNKNOWN UNKNOWN 1.23E+12 Oil change
Near New Braunfels, TX 78130
Robert
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW5620HW Samsung washer in home
Near New Braunfels, TX 78132
Robert
Job Details: 04/23/2019
OVEN KITCHENAID KOSE500ESS02 Arrived on job for complaints of no heat. Found the TOD open. ; ordrng 1 WP4449751 (thrmst-fix)
Near Austin, TX 78735
Brandon
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of agitator being loose, found bolt had come loose, I added locktite to bolt and tightened, unit tested good."
Near Georgetown, TX 78626
Jonathan
Job Details: 04/23/2019
RANGE FRIGIDAIRE FFGH3054US "Arrived on site for oven mounting bracket not installed and making noise when cooling fan turns on. Found cooling making humming noise. (Gained access to cooling fan and found not mounted correctly, not allowing fan to turn freely. Corrected fan and tested unit). From vibration sound from frame. Adjusted back panel and tested. Leveled unit. All tested good."
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for the unit is making a vibration noise. Customer has a video where the unit is making a vibration noise. Tested the unit and found the vibration noise will go away if you push on the door. Found the copper lines are hitting the bottom panel near the compressor. Use the sealer pads to put around the copper. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 04/23/2019
RANGE FRIGIDAIRE FFEF3016TSC Arrived onsite for customer complaint of door oven door handle broken. Confirmed issues. Ordering handle and screws. ordrng 2 316433303 (screw)s and 1 5304520635 (HANDLE BLK)
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/23/2019
RANGE WHIRLPOOL AGR5330BAB3 Arrived on site for the unit oven will not ignite. Remove the back panel and found unit is infested with roaches and it damaged the control board. Advise the customer that work or will not cover any parts or labor. Customer advised that they will be contacting the supplier. No gas leak present.
Near Taylor, TX 76574
Andy
Job Details: 04/23/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making loud noise. Tested and inspected unit and found failed blower wheel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near , TX 78738
Luis
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for damaged parts found damaged Left side door,freezer door,nameplate,right side deli glide and middle freezer drawer wheel. Ordering all parts to correct damaged issues. ; ordrng 1 W10248555 (ROLLER) and 1 W10643690 (AXEL) and 2 W10737605 (SCREW)s and 3 W10737730 (RIVET)s and 1 W10815695 (DOOR L SS) and 1 W10815701 (FREEZER DOOR) and 1 W10847525 (SLIDE) and 1 W10847589 (CNOTE GREY ADAPTER) and 1 W10909682 (NAMEPLATE)"
Near Taylor, TX 76574
Andy
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for washer not completing cycles. Tested and inspected unit and found failed control, capacitor and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service."
Near Buda, TX 78610
Kevin
Job Details: 04/23/2019
WASHER MAYTAG MHW3505FW0 "Arrived on site and found door is sagging, will need to replace hinge and bracket will bring back any plastic that might break during repair. No water leaks detected at time of service ; ordrng 1 W10626041 (handle) and 1 W10839743 (bracket) and 1 W11316776 (DOOR INNER) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge) and 1 WPW10424239 (door-outer)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2019
RANGE GE PT7050SF8SS "Arrived on site for customer complaint of oven being to hot, found unit was off by 10 degrees, I calibrated oven, instructed customer on how to calibrate, unit tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "arrived on site to inspect ice maker not working. Upon further inspection, I found the ice bin full of ice. Iced that it was making ice just fine, they just couldn’t get any out of it. I checked the ice dispenser motor and found it not operating. Also, the FC LED was not working. I checked the fc door switch and found it not completely connected. Once I reconnected it, the motor came on. The customer agreed to the repair and I notified the office of the agreement and quote. No water leaks observed during serviceOrdering the FC LED, CNOTE-LSO, ; ordrng 1 CNOTE (LSO) and 1 CNOTE (OFFICE TO CHARGE CC ON FILE) and 1 WPW10515057 (light)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/23/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE "Arrived on site for noisy unit, found ic maker jammed making knocking noise, replaced ice maker and tested good, no leaks on site"
Near Elgin, TX 78621
Steve C.
Job Details: 04/23/2019
WASHER MAYTAG MLG2000AWW Arrived on site for the unit cuts off when the selector switch is on hot in the wash cycle. Tested the unit and found the water temperature switch is defective. Also found the shocks on the unit are weak. Found the parts are discontinued and no longer available. Customer only paid for the service fee.
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for unit door French flap not closing, when door opened, was able to removed and reset back on to mounts and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/23/2019
WASHER MAYTAG MVWC565FW2 Arrived on site for unit not started my found latch faulty replaced latch and supplied latch was defective or used. Unit will need latch to complete. No leaks on site; ordrng 1 W11307244 (LATCH)
Near Elgin, TX 78621
Steve C.
Job Details: 04/23/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit will not turn on. Found the thermal fuse has no continuity. Replace the thermal fuse and tested unit. Unit is still not working. Replace the timer and the push to start button and the unit is working properly. Advice password to clean air vents every six months.
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/23/2019
WASHER WHIRLPOOL MVWB755DW0 Arrived on site for the unit is making noise. Customer advised the noise will happen right away. Customer also advise that the unit is making a bird chirping noise. Found the unit will need a new gear case and a new inner basket due to noise. Advise customer that the parts are covered under the extended warranty manufacture and quoted the customer for labor $269.99 plus tax. Customer only paid for the service fee on the first visit. Advise customer the office will be contacting them to reschedule.; ordrng 1 W10811957 (spin basket)
Near Temple, TX 76502
Al
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived to inspect refrigerator not cooling. Confirmed the complaint and and removed the drawers in the FF section and observed a huge block of ice behind the drawers. I ordered the UI, High voltage control and will return with the harness.Customer signed the refrigerator defrost waiver on this appointment.Customer rescheduled for Friday 4/26/19 . OFFICE TO CALL 24 hours beforehand so customer can began defrosting the unit.W11089931 UI panelW10843055 Control ; ordrng 1 CNOTE (PLEASE CALL 24-48 HOURS B4 APPOINTMENT SO SHE CAN DEFROST ) and 1 W10843055 (CONTROL HIGH VOLTAGE ) and 1 W11089931 (UI PANEL)"
Near Georgetown, TX 78628
Joel G.
Job Details: 04/23/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to diagnose washer not spinning or agitating. Ran diags and error motor failure. Found a broken capacitor. Replaced, verified operation. Recalibrated. Verified no water leaks at time of svc call. Drain is secure. Customer had no email."
Near Lakeway, TX 78734
Brandon
Job Details: 04/23/2019
OVEN WHIRLPOOL WOD77EC7HS01 "Arrived on site to replace control and panel, after replacing, unit tested good."
Near Kyle, TX 78640
Robert
Job Details: 04/23/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on job to replace gearcase , cam, actuator and wash plate. After replacement ran calibration and diagnostics."
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/23/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for the unit is not freezing or cooling. Tested unit and found the control board is defective. Replace the control board and tested the unit. Also found the door latch to the filter housing will not close. Will need to order the filter housing, door, and latch. Office will need to reschedule customer with the second appliance.; and 1 W10794369 (housing) and 1 W10895921 (cover-filt) and 1 WP2223877 (latch)"
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/23/2019
COOKTOP JENN-AIR JED4430WB02 "Arrived on site for the unit fan will not work. Tested the unit and the fan only works on medium and with the unit is set to low and will make a pop noise. Found the blower has shorted. Unit will need a new control, control tch, And a blower. Office will need to reschedule the customer.; ordrng 1 CNOTE (2ND APPLIANCE ) and 1 WPW10190396 (cntrl-elec) and 1 WPW10190398 (cntrl-tch ) and 1 WPW10338537 (blower)"
Near Leander, TX 78641
James
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Arrived on site and tested operation. I found that the dispenser makes a hammering noise when dispensing but ice maker fills normal with no sound. Unit has failed valve causing issue. Installed new valve and tested operation. U it tests good and all water connections dry at time of service. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 04/23/2019
WASHER MAYTAG MVWB835DW2 "arrived on site to install previously diagnosed and ordered parts. At the previous service call I found the drain pump not operating properly and the gearcase made a loud grinding whining noise. I removed the drain pump, gearcase and clutch and tested the unit and it operated as designed. Customer advised that she noticed the warm water function was not working and was not reported at the last service call. When I tested the unit, the warm water was operating, but when I removed the water hose from the valve, I found they had a good amount of debris in the screens. I am ordering the valve and CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W11165546 (VALVE )"
Near Austin, TX 78753
Luis
Job Details: 04/23/2019
REFRIGERATOR AMANA ASD2620HRW Arrived on site for cooling issue. Diagnosed failed compressor. Compressor . Customer will call back if they approve repair.
Near The Hills, TX 78738
Brandon
Job Details: 04/23/2019
RANGE FRIGIDAIRE FPGC3077RSB "Arrived on site for customer complaint of front left burner not working, found faulty valve, ordering valve. ; ordrng 1 5304505690 (valve)"
Near Round Rock, TX 78681
Lou
Job Details: 04/23/2019
RANGE GE JGBS30DEK2WW "arrived on site to inspect range oven not working. Upon further inspection, I found that one of t(e wire connections to the regulator was melted ad not connected good. I removed the connector and removed the melted plastic from the connector and reconnected and tested. Unit operated as designed. No gas leaks detected during service, job completed."
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for the unit is not draining. Tested the unit and found the unit will not drain. Found the garbage disposal still has the drain cap. Remove the drain cap and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78731
Leonardo
Job Details: 04/23/2019
M/W OTR WHIRLPOOL WMH32519HZ2 Arrived on site to test unit for no display. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete.
Near Austin, TX 78738
Brandon
Job Details: 04/23/2019
WINE COOLER JENN-AIR JUW24FRARS00 "Arrived on site for customer complaint of unit not cooling, found defrost timer had failed, I replaced defrost timer, unit tested good.
Near Cedar Park, TX 78613
James
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL MBF1953DEE00 Arrived on site and tested operation. I found all functions working except for compressor. I found loose connection at start device. Corrected connection and found unit now cooling. Instructed customer of water supply line leaking at connections and recommended replacing water supply hose tuned shut off valve off due to leak. Job complete
Near Austin, TX 78744
Kevin
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site and found evaporator frost pattern is not complete, adjusted thermistor location, sent pic to CS and will need to have sealed system replaced. No water leaks detected at time of service ; ordrng 1 SF8404 (STUB) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Near , TX 78666
Robert
Job Details: 04/23/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on job for complaints of leaks from freezer door. Found the packing tape on top left corner keeping the door gasket from seal properly.
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/23/2019
MICROWAVE GE JVM3160EF1ES "Arrived on site for u it to working after door switch replacement, replaced switches and found switch lever missing causing one switch to no engage, tech must have left on old int lock, Cust not home till after3pm; ordrng 1 WB03X10348 (lever switch)"
Near Austin, TX 78703
Wesley
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and replaced failed capacitor. Unit is now operating as designed. Unable to due full test due to no hookups in receiving.
Near Georgetown, TX 78633
Joel G.
Job Details: 04/23/2019
DRYER WHIRLPOOL MEDB200VQ0 "Arrived on site to diagnose dryer not heating. Verified no heat. Found heating element open. Replaced and verified operations and temps. Informed customer of regular venting cleaning and fire hazard. Vibration sounds are completely normal.
Near Austin, TX 78750
Lou
Job Details: 04/23/2019
COOKTOP WHIRLPOOL ACR4303MFB3 "arrived on site to inspect range cooktop coils. Upon further inspection, I turned the burners on and they operated as designed. Using a pot of water, tested the boiling of the front left and right rear burners and the water boiled like it should. I found service pointer #W11354284 which states that for the left front and right rear burner coils will show the inner or outer coils turning red. I advised the customer of my findings and took photo of the burners. I did not find anything mechanically wrong with this unit. Job completed."
Near Austin, TX 78746
Luis
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for door handle issue. Found damaged set screw behind door handle. Installed new set screw,reinstalled door handle checked door operation good ; used 1 WPW10661886 (SCREW) from stock"
Near Austin, TX 78736
Leonardo
Job Details: 04/23/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for unit tripping breaker. Test unit heated water for 3 minutes. Then heated water for 4 minutes and could not duplicate problem. Tenant said it happens when she put a steam bottle cleaner in unit. Found cleaner creating a lot of steam. Called tech line and they advised to cover the steam cleaner to file#7724673988
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 04/23/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of of dryer shutting off mid cycle and not drying clothes. Tested unit and found no dryer venting goes up to roof. Found lint build up on roof causing drying issues. Removed dryer tube from dryer and tested. Found dryer heats as intended. Customer will need to have roof venting looked at. No other issues found.
Near Austin, TX 78745
Luis
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit shutting itself off. During opening of doors u it would power off. Diagnosed faulty main control, installed new main control tested all door operations good unit no longer shutting itself off"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 04/23/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of of dryer shutting off mid cycle and not drying clothes. Tested unit and found no dryer venting goes up to roof. Found lint build up on roof causing drying issues. Removed dryer tube from dryer and tested. Found dryer heats as intended. Customer will need to have roof venting looked at. No other issues found.
Near Austin, TX 78758
Tyler B.
Job Details: 04/23/2019
RANGE GE JGRS21HED3WW "Arrived on site for unit not baking. Found igniter failed, replaced igniter and tested good, no gas leaks on siteIgniter
Near Round Rock, TX 78681
Lou
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested from points T to H and the unit began to harvest; however, it stopped during harvest and would not continue. I removed and replaced the ice maker and tested ad the unit operated as designed. No water leaks observed during, job completed."
Near Austin, TX 78754
Scott
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 Arrived on site for freezer leaking . Found duck bill clogged closed . Replaced old drain with new drain kit .steamed drain tube . Removed ice . From bottom of freezer . Nomwater leaks detected at time of service .job complete
Near Austin, TX 78748
Kevin
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW4950XW "Arrived on site and inspected washer and found drain pump connection on control board is not attached properly. After re-seating ran all functions in manual diagnostic cycle and everything is operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Leonardo
Job Details: 04/23/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for damaged panel. Found scratched on panel replaced panel test unit and unit test good job complete.
Near Temple, TX 76502
Al
Job Details: 04/23/2019
DRYER AMANA NED4655EW1 Arrived to inspect dryer not working. Tested the unit and unit tested as designed. Customer advised the dryer now works.The dryer wasn’t powering on when she placed the call. No lint buildup observed at the time of service.Job complete.
Near Georgetown, TX 78633
James
Job Details: 04/23/2019
WASHER MAYTAG MVWB765FW1 Arrived on site and installed new gear case and rotor. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Temple, TX 76502
Al
Job Details: 04/23/2019
WASHER WHIRLPOOL NTW4516FW3 Arrived to inspect washer not fill with enough water. Service tested the unit and unit tested as designed.There were no error codes at the ent of diagnostics test.Washer works as designed.JOB COMPLETE
Near Austin, TX 78735
Luis
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for cooling issue. Found large gap on fresh food door seal causing moisture build up in fresh food compartment. Remolded fresh food door seal checked door seal good.
Near , TX 78738
Paul
Job Details: 04/23/2019
OVEN KITCHENAID KODE500ESS04 Arrived onsite for the door that open/closes loosely. Ms stated the upper oven cavity light stays on unless you push hard on the door. I found the door rubbing and hanging up on the wood door jamb trim to the right of the oven (see pics). I was with ms when she called the contractor and he stated he would get someone to plane the trim down. Ms stated the oven wouldn’t heat and I told the contractor it wasn’t getting L2 and he was calling the electrician. Call complete.
Near Austin, TX 78758
Wesley
Job Details: 04/23/2019
OVEN IKEA IGS505DS1 Arrived on site and replaced control. Unit is now operating as designed.
Near , TX 78738
Paul
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTM804ESS2 Arrived onsite for the dishwasher with water remaining in the unit at the end of a cycle. Ms stated the unit was not drying and water was puddling in the bottom after a cycle finished. I found that the machine was working as designed but there had never been any rinse aid put in the dispenser. I explained to ms that rinse aid needed to be used for the machine to function properly. Call complete. Call was added by CS after I left so it didn’t get signed.
Near Austin, TX 78738
Brandon
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not heating, found heating circuit to test good in diagnostic mode, instructed customer to use sani rinse and extended dry. Unit tested good."
Near Killeen, TX 76542
Arthur B.
Job Details: 04/23/2019
WASHER MAYTAG MVWB855DC3 "Arrived onsite for customer complaint of top load washer not cleaning properly. Ran diagnostics and found no error F0E3 (Off Balance). Manually filled unit and found unit agitates,drain and spins as intended. Customer also concerned about OXY settings as well. Removed an replaced water valve. Reassembled and tested. Valve now works as intended. Customer is unhappy with unit’s performance. Call WPL Techline David SR#774678118 and advised of findings. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78758
Wesley
Job Details: 04/23/2019
WASHER MAYTAG MHW3505FW1 Arrived on site and found no drain symptom. Found drain filter clogged. Removed debris and lint. Unit is now draining as designed. All checks good. Advised customer on repair.
Near Killeen, TX 76542
Al
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived to inspect leaking refrigerator.Confirmed the complaint and and disassembled the unit and found the unit needs an ice maker, dual valve and tube from valve to ice maker.Office to assist me in ordering and reschedule the appointment with customer.; ordrng 2 WPW10764668 (ICE MAKER )s"
Near Leander, TX 78641
James
Job Details: 04/23/2019
COOKTOP WHIRLPOOL GLS3665RS01 Arrived on site and found left front burner barely igniting. I found orifice clogged with bubble solution missed while cleaning up from leak testing on previous visit. Removed orifice and cleaned. Tested operation and found unit working properly. Job complete
Near Lakeway, TX 78734
Paul
Job Details: 04/23/2019
RANGE KITCHENAID KEBC101KSS06 Arrived onsite for the oven that the door gasket needs to be replaced. I replaced the door gasket. Customer paid over the phone and was not available to sign the ticket. Call complete.
Near Austin, TX 78758
Wesley
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit not filling. No leaks when water entered manually. Replaced valve and found unit control will also be needed. Tested wire continuity harness not needed. ; ordrng 1 W11305308 (CONTROL)
Near Austin, TX 78757
Tyler B.
Job Details: 04/23/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not starting, found latch faulty replaced latch and tested good. No leaks on site"
Near Georgetown, TX 78628
James
Job Details: 04/23/2019
RANGE ELECTROLUX EI30EW38TSA Arrived on site and tested operation. I found that the convection fans are making a loud rattling noise when running and stop when door has opened. Inspected fans and found both have abnormal play in the drive shafts. Unit will require both motors and fan blades to repair; ordrng 1 139008504 (MOTOR CONVECT ) and 2 139009100 (blade)s
Near Manor, TX 78653
Joseph C.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for “leaking water from icemaker” complaint. Inspected unit and found crack in icemaker. Removed and replaced icemaker. Tested unit. Unit is performing as designed. No leaks detected, at time of service. If flooding occurs, again, please shut off water, but leave unit on. This allows tech to have better idea of where other water is coming from."
Near Manor, TX 78653
Joseph C.
Job Details: 04/23/2019
WASHER AMANA NTW4516FW2 "Arrived on site for “making loud thumping sounds while in operation” complaint. Inspected unit and found bent gearshaft and damaged basket. Ordering new basket. No leaks detected, at time of service.. ; ordrng 1 W10554251 (spin basket)"
Near Austin, TX 78727
Tyler B.
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDFE304DBL0 "Arrived on site for unit not turning on,found 120v, found plug for control panel in to control board corroded , unit will need control panel and return with control board to complete repair, both covered under k-aid 5yr warranty. No leaks on site; ordrng 1 WPW10537349 (panel-cntl)"
Near Bastrop, TX 78602
Steve C.
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE254ESS2 "And on site to replace the lower spray arm, upper spray arm and the sump and motor due to the unit not washing dishes properly. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Georgetown, TX 78626
Jonathan
Job Details: 04/23/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site. Found front door locked and no answer on phone. Contacted office, waited 10 minutes. ; ordrng 1 SEENOTE"
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW6620HC "Arrived on site for fl error, found water valve not fully opening, replaced valve and tested good, no leaks on site. Advised Cust bigger loads better for balancing."
Near Florence, TX 76527
Joel G.
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "arrived on site for the dishwasher not cleaning. Ran diags and verified motor fault error. Replaced motor, ran diags and verified operations., unit still under warranty, see pics. Verified no water leaks at time of svc call."
Near Georgetown, TX 78628
James
Job Details: 04/23/2019
WASHER GE GTW460ASJ9WW "Arrived on site and tested operation. I found the gear case making a loud noise during agitation and a rattling noise while in spin. Inspected gear case and found oil leaking from seal onto cam and belt. Unit will need new gear case, belt and washer hub to repair; ordrng 1 WH01X27538 (BELT) and 1 WH02X10364 (washer hub) and 1 WH38X27335 (GEAR CASE)"
Near Austin, TX 78738
Paul
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE104ESS4 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced all three spray arms and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Granger, TX 76530
Andy
Job Details: 04/23/2019
REFRIGERATOR MAYTAG MRT118FFFE00 Arrived on site for refrigerator not keeping temperature in freezer and freezing food in refrigerator. Tested and inspected unit and found temperature issues in freezer and refrigerator. Found ice ball on upper right side of evaporator and very little frost pattern elsewhere. Called tech line and spoke with Ed and was informed it is likely a sealed system issue. Spoke with CS and was instructed to order compressor and evaporator. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (COMPRESSOR ) and 1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRIER )
Near Cedar Park, TX 78613
Lou
Job Details: 04/23/2019
WASHER MAYTAG MVWC415EW1 "arrived on site to inspect washer not operating. Upon further inspection, I tested in diagnostics and it showed error code F8E1-long fill. Cleared the codes and tested. No cold water came out again, same as last service. Removed the hoses from the valve and found a sandy substance in the cold valve screen. Advised customer that I would replace the valve this time, but they would need to contact someone to service the soft water system/water heater as if this issue continues, the customer would have to pay for parts/labor. Also found that the cold water valve at the wall is leaking so I advised the customer of my findings. Tested the unit after valve replacement and it operated as designed. No water leaks on the unit during service, job completed."
Near Georgetown, TX 78628
Joel G.
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying and not heating water. Ran diags, no error codes. Hester came on and all functions check out fine. Found no rinse aid is being used. Informed customer that rinse aid needs to be used, heat dry and high temp wash needs to be selected. Verified no water leaks at time of svc call."
Near Spring Branch, TX 78070
Robert
Job Details: 04/23/2019
REFRIGERATOR FRIGIDAIRE FPRU19F8RFE Arrived on job for complaints of boor noise. Made adjustments to door. Door bearing not seated correctly.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW8800YW0 "Arrived on site for washer top rusted and causing rust stain on clothes. Performed diagnostics mode and ran automatic test cycle. Monitored operation, found all work properly. Found lid with major rust buildup. Service and labor $189.99 top frame $162.36 hinge $62.69 plus tax $34.24 total of $449.28. Disassembled top and installed new with hinge. Found lid separating. Contacted service manger on lid failure (CS). Will replace lid to no charge to customer. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10842924 (GLASS LID)"
Near Austin, TX 78723
Joseph C.
Job Details: 04/23/2019
DRYER AMANA NED4655EW1 "Arrived on site for “broken door switch” complaint. Per my previous diagnosis, removed and replaced door switch. Unit would not come back on. Checked voltages and found ground to have power running to it. Recommend customer contact certified election for repairs. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Georgetown, TX 78628
Joel G.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL AFD2535DEW6 Arrived on site to diagnose fridge not cooling in ff section. Verified a defrost issue. Ohmed out heater circuit from board between Bn-Wh and got 30 ohms. Faulty main board. Replaced and verified operations. Verified no water leaks at time of svc call. Customer also know thT having fridge hooked up to hot water may damage fridge and cause issues.
Near Kempner, TX 76539
Arthur B.
Job Details: 04/23/2019
RANGE FRIGIDAIRE FFEF3054TSH Arrived onsite to remove and replace cooktop from prior tech’s diagnosis. Removed an replaced damaged cooktop. Reassembled. Customer satisfied with new replacement. No other issues found.
Near Cedar Park, TX 78613
Lou
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 "arrived on site to inspect refrigerator with frost buildup. Upon further inspection, I tested temps in the FC=6 degrees and RC=41 degrees. I found ice buildup at the back of the ice maker housing, on the ice maker facia and under the ice bin door gasket. Also, the ice bin door gasket was badly creased and will need to be replaced. The customer advised that the ice cream was not hard. I found that the customer set the temps in the RC=33 degrees and the FC=-5 degrees. I set them back to factory settings 37/0 degrees. I found in service pointer #W10545061D that due to the icing issue with the ice maker housing and facia, I need to order the complete facia heater kit with ice maker housing adaptor (W10648070). Therefore, I am ordering the kit, UI with control and the ice bin door, along with CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10648070 (heater) and 1 W10
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2019
DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for customer complaint of door not closing, I replaced door, panel, hinges, and strike, unit tested good."
Near Austin, TX 78736
Leonardo
Job Details: 04/23/2019
MICROWAVE MAYTAG MMV5208WS0 Arrived on site to test unit for unit not heating. Test unit and found bad magnetron and bad cap and diode.
Near Austin, TX 78750
Lou
Job Details: 04/23/2019
OVEN KITCHENAID KEBC177KSS05 "arrived on site to inspect wall oven not heating. Upon further inspection, the customer advised that they used the self clean feature for the first time since moving into the home and it stopped heating. I removed the unit from the wall and tested the TOD and found it open. I checked all other components and all were good. I removed and replaced the TOD and tested the unit and it heated/operated as designed. Job completed"
Near Georgetown, TX 78633
Joel G.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNT00 Arrived on site to diagnose fridge having a hot mullion and slightly high temps. Found condenser fan not working. 0 vac to the fan mtr. Control board needs replaced and fan motor winding also registering open. Customer to get AUTHO and reschedule with customer. Waiver signed before pulling fridge out. ; ordrng 1 W10124096(AUTHO) (FAN MTR ) and 1 W10823804(AUTHO) (control electronic)
Near Austin, TX 78759
Wesley
Job Details: 04/23/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onnsite and adjusted the strike to repair door not closing symptom. Unit is now operating as designed.
Near Killeen, TX 76541
Arthur B.
Job Details: 04/23/2019
RANGE AMANA AER6303MFS2 Arrived onsite for customer complaint of freestanding range getting error code F1E1 (Internal Board Error). Verified proper voltage coming to unit. Advised customer unit will need new control. No other issues found.; ordrng 1 W11297545 (cntrl-elec BLK)
Near Austin, TX 78746
Scott
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site for unit staying locked . Found dispenser is leaking and getting more soap in unit then called for causing sudsing issues . Ordering dispenser assembly . Part 172.44, labor 259.99. Total 432.43. Collected 109.99 cc w/ tax . No other leaks detected at time of service ; ordrng 1 W10862190 (dispenser)"
Near Austin, TX 78746
Scott
Job Details: 04/23/2019
DRYER WHIRLPOOL WED92HEFU0 "No issues with dryer , was washer leaking . No charge"
Near Lakeway, TX 78734
Paul
Job Details: 04/23/2019
OVEN KITCHENAID KEBS207BSS00 "Arrived onsite for the oven not reaching temp or maintaining temp. I checked all of the elements in the upper convection oven and the lower conventional oven. All elements homed out correctly. I tested both ovens when set at 350 degrees and found all of the elements cycling in preheat and working as designed. Both ovens reached set point, cycled, and worked as designed. The customer was using tin foil on the lower rack covering it completely and I explained how this will affect the performance of the ovens.
Near Taylor, TX 76574
Andy
Job Details: 04/23/2019
WASHER MAYTAG MVWB835DW0 Arrived on site washer leaking from dispenser. Tested and inspected unit and found failed inlet valve as well as issues with drawer. Removed failed parts and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care of unit. No water leaks present at time of service.
Near Austin, TX 78746
Luis
Job Details: 04/23/2019
ICE MACHINE WHIRLPOOL GI15NDXZB2 Customer canceled service unit started working
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2019
REFRIGERATOR UNKNOWN HA10TG21SS "Arrived on site for customer complaint of unit leaking water into refrigerator section. Found air leak coming from freezer door not sealing, I adjusted the hinge of freezer door, unit tested good."
Near Taylor, TX 76574
Andy
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator with slow ice production. Tested and inspected unit and found issues with water valve and freezer temperature tested at 21° Removed failed valve and replaced with new. Called tech line and spoke with Dustin Was instructed to check frost pattern and air flow, frost pattern checked good and evaporator fan checked good as well. Noticed that freezer was very full, asked if that would effect air flow and temperature. Was made aware that is likely an issue and was instructed that have customer clean freezer out and not to have it overloaded. All operations are normal. No water leaks present at time of service."
Near Austin, TX 78731
Luis
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for loud noise and not dispensing ice. Found ice jammed in bucket gears,removed ice tested ice dispenser working. Found vibration noise from condenser coil. Adjusted condenser coil away from rubbing against cabinet enclosure"
Near Austin, TX 78724
Joseph C.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “not spinning or washing” complaint. Inspected unit and found capacitor unplugged and damaged. Removed and replaced capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."