We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF5
Near Dripping Springs, TX 78620
Robert
Job Details: 08/10/2021
"Arrived on job for complaints of ice not making ice. Found that water pressure too low, not filling up ice tray and causing it to freeze over. Recommend replacing filter housing and water filter. Customer to provide water filter. .; ordrng 1 5304522623 (MANIFOLD )"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Dripping Springs, TX 78620
Robert
Job Details: 08/10/2021
"Arrived on job for complaints of dryer making noise. Found loose component and tightened it. Tested unit, no noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Burnet, TX 78611
Jonathan S
Job Details: 08/10/2021
"Arrived on site for refrigerator making abnormal noises. Customer stated failure sound like freezer fan is hitting something and happens intermittently. Inspected unit and work area. Performed diagnostics mode and tested all moving components. Was not able to get fault to occur. Attempted to let unit run in normal mode and unit went in to defrost mode. Gained access to evaporator and found no ice ball buildup. Removed evaporator fan motor and installed new. Tested operation. All tested good, no water leaks detected. Spoke with customer on user care guide and operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/10/2021
"Arrived on site for refrigerator RC top and FC lights not working. Inspected unit and work. Gained access to FC module and jump circuit. Found failed FC module Removed module and installed new. Tested light operation. All tested good, no water leaks detected during service."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS0
Near Georgetown, TX 78628
Lou
Job Details: 08/10/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the failure of the sump/motor assembly and control panel, I removed and replaced both and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Georgetown, TX 78628
Lou
Job Details: 08/10/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and shaped it with my heat gun. Tested the door/gasket and unit is operating as designed. I recommended that the customer keep the right door closed for a few hours to allow the gasket to form with the door and chassis. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ7
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/10/2021
Arrived on site for Noise when it starts every time. Used a cup with water to test microwave for noise. When microwave blower turns on when the start button is pressed you can hear the damper opening and making contact with the metal vent box in the cabinet above the microwave. This is the metal box that vents air out of the microwave to the exterior of the home. Customer was relieved to know there wasnt anything wrong with the microwave itself. No repair needed. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kayman
Job Details: 08/10/2021
Arrived onsite for dryer tripping breaker. Upon inspection I found the power cord at the terminal block had a thermal event and burned some of the wires in half. The terminal block was damaged from this so I replaced the terminal block with the provided kit. The customer provided me with a new power cord that I installed for them. I tested the unit and it is working as designed at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Taylor M
Job Details: 08/10/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78750
David Z
Job Details: 08/10/2021
"Arrived on site to install previously diagnosed dispenser and drain pump to resolve dishwasher not running. Installed new drain pump and dispenser, then retested unit. Verified all is working as designed. Ran through diag cycle.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Tommy
Job Details: 08/10/2021
Arrived onsite for oven not operating correctly. Upon arrival found unit issue was unit door. Glass scratches and handle falling off. Third time to tighten handle. Ordering new handle bracket screws and glass. Office to reschedule upon receiving.; ordrng 1 W11389703 (Bracket) and 2 W11428245 (Screws)s and 1 W11176456 (Glass)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Spicewood, TX 78669
Brandon
Job Details: 08/10/2021
"Arrived on site for customer complaint of broken caster and noise issue, I replaced left side front caster, and added shims to right rear so unit would set level. Unit tested good."
We serviced a
GE REFRIGERATOR
Model PZS22MSKEHSS
Near Bee Cave, TX 78738
Luis
Job Details: 08/10/2021
"Arrived on site for water issues. Tested dispenser with filter and bypass installed loud hammering noise diagnosed after not passing through filter head correctly,replaced filter head checked water connections no leaks,tested water dispenser unit working as designed.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Georgetown, TX 78633
Lou
Job Details: 08/10/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the control panel failure and the interior bulb being burnt out, I removed and replaced both parts and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Pflugerville, TX 78660
Tommy
Job Details: 08/10/2021
Arrived onsite for refrigerator not cooling. Upon arrival found unit starting device give unit 0.43 amps and found starting device damaged and warm to touch. Turning unit compressor off and on. Replaced starting device and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB
Near Kyle, TX 78640
Leonardo
Job Details: 08/10/2021
Arrived on site to test unit for gas smell. Ran oven and oven heated to 350 no gas smell job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Andice, TX 78628
Kayman
Job Details: 08/10/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Austin, TX 78721
Luis
Job Details: 08/10/2021
Replaced door checked door seal good.
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Austin, TX 78745
Kevin
Job Details: 08/10/2021
"Arrived on site and inspected dryer and found incoming power is good but dryer will not start. Spoke with SW and checked outgoing power from control board from light blue wire to neutral and there is no voltage. Relay on control board has failed
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Dripping Springs, TX 78620
Robert
Job Details: 08/10/2021
"Arrived on job for complaints of dryer not working.found that outside breaker had been tripped. Turned breaker back on and power restored. Tested unit, working properly."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Lou
Job Details: 08/10/2021
"Arrived on site to inspect cooktop damage. Upon further inspection, I found several scratches on the back left corner, scratches near the front left and right burners and back right corner. I removed and replaced the cooktop and tested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kyle, TX 78640
Robert
Job Details: 08/10/2021
Arrived on job for complaints of icemaker not working properly. Found that everything was working properly. Harvested and filled properly. Adjusted cube size. If problem continues recommend replacement of ice bin.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78664
Cliff
Job Details: 08/10/2021
"Arrived on site to diagnose a washer that is not turning on. Found gfci breaker tripped and reset breaker. Tested all parts and components and found no failures to washer at this time. Advised homeowner that appliances are not intended to be on gfci circuits, as there are parts that are intentionally not grounded. When these parts run there is a possibility that gfci circuits will trip."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Round Rock, TX 78665
Jimmy J.
Job Details: 08/10/2021
Arrived on site for Cooktop or Vent Light Not Working - Over-the-Range Microwave. Used truck stock bulb to test housing. Light remains on whether light button is turned on or off. Removed control and installed new control. Tested again and light turns off and on as designed. Customer had purchased their own bulb prior to our arrival. Installed their bulb. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Briarcliff, TX 78669
Brandon
Job Details: 08/10/2021
"Arrived on site for customer complaint of upper spray arm falling off, found broken spray arm, I replaced spray arm, unit tested good."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Lakeway, TX 78734
Luis
Job Details: 08/10/2021
"Arrived on site. Pulled unit out found waterline leaking at connection,attempted tighten line still leaking replaced waterline,replaced compressor,evaporator,filter drier and pump,ran diagnostics good frost formation on evaporator plate. Reassembled unit checked water drainage good ran diagnostics all test passed.ealed system parts covered by manufacture ; used 1 8212547RP (Waterline) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Georgetown, TX 78628
Kayman
Job Details: 08/10/2021
Arrived onsite for refrigerator with broken parts related to the ice maker. Upon inspection I found the FC ice maker was not screwed in and was hanging down into the bin. I secured the ice maker and it filled while onsite. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Georgetown, TX 78628
Justin
Job Details: 08/10/2021
"Arrived on site for a dishwasher not draining. Upon arrival the tub was full of water. I pressed the drain button on the unit and it instantly started leaking from the bottom. I stopped the drain and then vacuumed up all of the water. I gained access to the unit and put it into diagnostics mode. I found stored error codes F6E4 for float switch open, F2E1 for stuck key, and F8E2 for drain motor electrical problem. I then ran a test cycle and found the unit did not drain. I checked voltage to the drain pump and found the correct 120VAC. This indicates a faulty drain pump. I replaced the drain pump and then tested the unit again. The drain was now functioning as designed. I gained access to the float switch and ohmd it out. The switch is working as designed. However, I found a leak coming from the float switch assembly. Upon further inspection I found the dispenser physically broken, the sump screen melted, and the right hand upper track assembly broken (the stopper is not staying on and can only be replaced by ordering entire track, you can take the stopper off of the new track to just replace that). Due to this I am ordering the float assembly, upper track, dispenser, and screen to replace. Office to reschedule. ; ordrng 1 W10861000 (Dispenser) and 1 WPW10195036 (Float) and 1 WPW10195038 (Float Nut) and 1 WP8531743 (Float Gasket) and 1 W10873429 (Float Switch Housing) and 1 WPW10463906 (Sump Screen) and 1 W10914507 (Upper Right Track)"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Spicewood, TX 78669
Brandon
Job Details: 08/10/2021
"Arrived on site for customer complaint of UI panel not responding on all buttons, and display missing digits. Found failed auI panel and display missing digits, Ordering UI panel and display. ; ordrng 1 W10696354 (UI panel black) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL DISHWASHER
Model GMC305PRY01
Near New Braunfels, TX 78132
Andrew
Job Details: 08/10/2021
"Arrived on site to test unit for constant PF displaying on console and oven latch staying locked. Found control is faulty and oven sensor was reading 1925ohms causing latch to stay locked.
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PRY01
Near New Braunfels, TX 78132
Andrew
Job Details: 08/10/2021
"Arrived on site to test unit for constant PF displaying on console and oven latch staying locked. Found control is faulty and oven sensor was reading 1925ohms causing latch to stay locked. Was able to unlock latch.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/10/2021
Arrived on site to test unit for glass trim separating. Will need to order new front glass office to reschedule. ; ordrng 1 W11176456 (Door glass) and 1 W11178521 (Name plate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78754
Tommy
Job Details: 08/10/2021
Arrived onsite for dishwasher not heating. Upon arrival found unit operating as designed spoke with customer on using rinse aid and settings. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78754
Tommy
Job Details: 08/10/2021
Arrived onsite for microwave no power. Upon arrival found unit had power fuses and thermostat was good. Found unit control to be at fault as relay 4903 was damaged. Ordering control. Office to reschedule upon receiving.; ordrng 1 W10892389 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2570AEM3
Near Leander, TX 78641
Taylor M
Job Details: 08/10/2021
"I arrived on site to diagnose refrigerator not making ice and a broken housing to the filter, I gained access to the fridge and took temperatures and found it to be good and within normal operation. I gained access to the ice maker and tested it and verified it goes through a cycle, I could not get water to fill, I checked the fill tube and found it is not frozen, I gained access to the inlet valve and reservoir and found that the reservoir is not frozen and the valve is intermittently operating.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78626
Cliff
Job Details: 08/10/2021
Arrived on site to diagnose a dryer that is not even with washer placement. Due to vent location on wall dryer cannot be pushed further back without damaging vent and causing airflow issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78745
Kevin
Job Details: 08/10/2021
"Arrived on site and replaced parts diagnosed by previous technician, freezer was not defrosted and informed customer it will still need to be done to complete repair. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Taylor, TX 76574
Jimmy J.
Job Details: 08/10/2021
Arrived on site for Dishes Not Drying - Dishwasher. Placed in diagnostics and no error codes came on. Ran through full diagnostics and completed all cycles. Heating element heated and water sizzled on element when door was opened. Noticed customer did not have any rinse aid inside the dishwasher. Went through the owners manual and read the section where it explains the dishwasher must have rinse aid used along with heated dry to get good drying performance. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/10/2021
Arrived on site to secure loose toe kick. Found unit framing extremely bent on both left and right sides. Unit leaning forward excessively. Cabinet/tub needs replaced.
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/10/2021
"Arrived on site to test unit for error code f2e1(shorted key pad). Replaced control, tested unit to 350, unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW
Near Seguin, TX 78155
Jacob
Job Details: 08/10/2021
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Burnet, TX 78611
Jonathan S
Job Details: 08/10/2021
"Arrived on site refrigerator not producing ice. Inspected unit and work area. Performed diagnostics mode and cycled ice maker. Found ice maker not flexing to drop ice. Removed failed ice maker and installed new. Tested operation. Found fill tube operation and found calcium buildup. Cleared fill tube and tested fill operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Seguin, TX 78155
Jacob
Job Details: 08/10/2021
Arrived onsite for the water paddle looking like it?s delaminating. Looked at the water paddle and noticed that it was the sticker peel that was never taken off the paddle. Removed the sticker. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM00
Near New Braunfels, TX 78132
Andrew
Job Details: 08/10/2021
Arrived on site to test unit for no ice production. Found door harness was damaged upon further inspection found door harness has broken wires. Needing FC door in stainless to fix issue. Need autho. Office to reschedule.; ordrng 1 LW10651576 (Door)
We serviced a
KITCHENAID VENTHOOD
Model UXT5236BDS
Near Liberty Hill, TX 78642
Kayman
Job Details: 08/10/2021
Arrived onsite for vent hood with light out and hanging grease filter. Upon arrival I confirmed the complaint. I found the filter damaged and hanging down.I replaced the bulb and the unit lit as designed. I am ordering the filter to be shipped direct to customer. ; ordrng 1 W11177751D2C (Filter)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78744
Kevin
Job Details: 08/10/2021
"Arrived on site and inspected washer and did not find any saved error codes, customer is experiencing unbalanced loads and discussed correct loading procedure, and detergent usage to prevent this. Replaced actuator, Washer is operating as intended, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Leander, TX 78641
Lou
Job Details: 08/10/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I opened the door and closed the door switch and turned the unit on. I did not see the heating element illuminate in the back left vent area. Using the vent test kit provided for today, I tested the airflow in the unit and it failed (photo). Removed the back panel and tested the element, cutoffs and fuse and found the element was bad. I removed and replaced the element and vacuumed the lint from the back of the unit and tested. Unit is operating as designed. I recommended that the customer have the dryer vent checked/cleaned. No lint observed in the unit at the end of service, job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Austin, TX 78704
Scott
Job Details: 08/10/2021
Arrived on site for washer not spinning cloths out at end of cycle . Ran diagnostics and got suds and off balance load . Ran washe tests all checked normal. Unit drained and spun properly . Did advise customer to run a cleaning agent and to cut back on soaps and not to wash large blankets . No water leaks detected at time of service
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Austin, TX 78732
Robert
Job Details: 08/10/2021
Arrived on job for complaints of grinding noise in washer. Found that gear case was leaking oil. ; ordrng 1 W10902814 (washplate) and 1 W11239857 (belt) and 1 W11423758 (GEARCASE )
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78751
Luis
Job Details: 08/10/2021
Arrived on site for loud noise. Ran diagnostics loud noise from compressor and damper assembly ordering a new compressor ; ordrng 1 W10507884 (Compressor) and 1 Wpe10143759 (Drier uv) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Elgin, TX 78621
Matthew
Job Details: 08/10/2021
"Arrived onsite for washer making grinding noise. Upon arrival put unit in diagnostics and found stored error code for F7E4 basket rearrangement failure, F7E9 locked rotor, F0E3 overload. Inspected underneath unit and found rotor had fallen off. Bolt came loose. Secured bolt and tested. Unit is not functioning correctly. Will need gearcase, rotor, stator and clutch assembly replace. Office to reschedule ; ordrng 1 W11195971 (stator)"
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Woodway, TX 76712
Jacob
Job Details: 08/10/2021
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested the unit and unit did not stay on. Checked voltage at the terminal block and the unit was getting 240v and correct 120v a side. Ordered part. Rescheduled with customer ; ordrng 1 W11536794 (CONTROL)
We serviced a
KITCHENAID MICROWAVE
Model KHHC2090SSS4
Near Killeen, TX 76549
Tali W
Job Details: 08/10/2021
Onsite to install previously diagnosed parts. Replaced door assy with control. Unit now functioning as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDX03FTSS2
Near Georgetown, TX 78628
Lou
Job Details: 08/10/2021
"Arrived on site to inspect dishwasher not turning on. Upon further inspection, I attempted to test the unit in diagnostics and it failed. Only 3 buttons worked on the control panel. Test3d the control and it is getting voltage. Removed the control panel ribbon from the main control and cleaned the prongs on the main control and plugged the control panel back in and attempted to place in diagnostics again and it continued to fail. I advised the customer of my findings and that the control panel needed to be replaced
We serviced a
SAMSUNG WASHER
Model WF56H9100AV/A2
Near Bertram, TX 78605
Tyler
Job Details: 08/10/2021
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Killeen, TX 76541
Al
Job Details: 08/10/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Elgin, TX 78621
Matthew
Job Details: 08/10/2021
"Arrived onsite for refrigerator not producing ice. Upon arrival put unit in diagnostics and checked for ice maker error codes, found none. Checked harvest cycle and fill cycle, completed both. Check ice fan and is functioning. Ran evaporator fan test and found freezer fan not energizing. Will need to order and replace freezer evaporator motor. Bringing prescreened parts just in case. Office to reschedule ; ordrng 1 W11032800 (motor-evap)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Buchanan Dam, TX 78609
Jonathan S
Job Details: 08/10/2021
"Arrived on site for dryer making abnormal noise. Tested operation to verify sound , no abnormal sound while unit was empty. Disassembled unit and found back right guide roller had failed bearing. Found front right guide roller not turning. Will need to replace 2 of the 4 guide rollers.Removed failed rollers and installed new. Assembled unit and tested operation. All tested good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Spicewood, TX 78669
Brandon
Job Details: 08/10/2021
"Arrived on site for customer complaint of loud noise issues, ran test harvest cycle, found failed drain pump, I replaced pump, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near San Marcos, TX 78666
Leonardo
Job Details: 08/10/2021
Arrived on site to test unit for unit it sparking. Test unit and found unit sparking from high voltage. Will need new cap mag and diode.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near San Marcos, TX 78666
Leonardo
Job Details: 08/10/2021
Arrived on site to test unit for light not turning off and not heating. Replaced board and still not working correctly. Will order new console and door latch. Office to reschedule. ; ordrng 1 W11093241 (Console stainless) and 1 W10883049 (Door latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Niederwald, TX 78640
Kevin
Job Details: 08/10/2021
"Arrived on site and inspected refrigerator and could not duplicate homeowners concern of shelf drawers and the fresh food section jamming in place. Inspected All roller wheels and blades and everything is in good shape. No repair or adjustment is available,
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pflugerville, TX 78660
David Z
Job Details: 08/10/2021
Arrived on site to diagnose washer that is not properLy cleaning or spinning out clothes. Found no errors present. Ran unit and found the shift actuator disconnected from the cam. Ordering updated shifter to resolve. Office to schedule when part arrives. ; ordrng 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Leander, TX 78641
Kayman
Job Details: 08/10/2021
Arrived onsite for dryer with door not closing all the way or sagging. Upon inspection I found 2 of the hinge screws were stripped and not secure to hood the door. I replaced the screws. The unit is now closing as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JS0
Near Austin, TX 78717
Justin
Job Details: 08/10/2021
Arrived on site to install previously diagnosed parts. I installed the new control and counter weight. I then tested the unit in bake and found it working as designed. The customer had also found that on one occasion the burner temporarily stopped working. They stated it almost immediately kicked back on though. I found the burner as designed. Call complete.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS00
Near Leander, TX 78641
Taylor M
Job Details: 08/10/2021
"Arrived on site to diagnose range not igniting on any of the burners. Upon arrival customer informed me that they are using a lighter to ignite any of the burners at the moment, I tested each burner and none of them are sparking, I found that the spark module is bad, I am ordering a spark module to complete the repair. The office will reschedule when the part arrives. ; ordrng 1 W11319687 (Spark module)"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near New Braunfels, TX 78130
Jacob
Job Details: 08/10/2021
"Arrived onsite for unit not drying completely. Tested unit with the vent tester and all showed good. Replaced the fuse in unit just incase. However told the customer that the vent through the wall may need to also be checked if they are having issues with the clothes not drying all the way, the hot air may not be venting properly because of a clog in the wall side and may need a vent cleaning company to fix the issue. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430IM00
Near Austin, TX 78731
Kevin
Job Details: 08/10/2021
"Arrived on site and replaced control panel diagnosed by previous technician, after replacement control panel is operating properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Austin, TX 78749
Kevin
Job Details: 08/10/2021
"Arrived on site and inspected washer and found saved error codes F8E1, F3E1, F5E4, ran a diagnostic cycle and found no incoming water on C01, C02, or C03. Inspected water valves at source and found they are off. Apartment resident said floor was recently replaced by apartment management and they must have forgot to turn it back on. Ran diagnostic cycle again and incoming water is good now. Washer completed diagnostic cycle, job complete"
We serviced a
GE REFRIGERATOR
Model DFE28JMKIES
Near San Marcos, TX 78666
Jacob
Job Details: 08/10/2021
"Arrived onsite for unit not cooling correctly in the refrigerator, and freezing food at the bottom shelves and not staying cool near the top of the unit. Upon further inspection, found that the fan in the refrigerator was not spinning. Evaporator cover part is still on order. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakeway, TX 78734
Luis
Job Details: 08/10/2021
"Arrived on site for no cool. Removed damaged cover,housing,pan and evaporator cleaned oil due to leak,flushed system,replaced evaporator,compressor,cover,housing and drip pan. Vacuumed system down powered unit on found excessive oil still in system replaced drier again and attempted to flush system same issue excessive oil in system
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Andice, TX 78628
Justin
Job Details: 08/10/2021
"Arrived on site for a refrigerator with visibly broken parts. Upon arrival the customer stated a bin on the door had some cosmetic damage, and one of the pull out drawers kept falling out. Upon further inspection I found one of the rails on the shelf were not steady. One of the rivets on the shelf connecting the rail was loose and was allowing the rail to dip. This was allowing the bin to fall off and be unusable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78754
Matthew
Job Details: 08/10/2021
Arrived onsite for refrigerator making noise when running. Upon inspection found debris hitting when condenser fan was running. Removed debris. Tested unit and unit is functioning properly. No noise at this time.
We serviced a
WHIRLPOOL RANGE
Model AER6303MFS2
Near Del Valle, TX 78617
Scott
Job Details: 08/10/2021
"Arrived on site for broiler not cycling on during bake . Ran temp checks all is checking normal. Preheat is good . Element checked normal . Call tech , confirmed this model broil will strob on to assist bake element , but will not get cherry hot . Sr #7731466535. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Killeen, TX 76549
Tali W
Job Details: 08/10/2021
Onsite to install previou diagnosed parts. Replaced front right roller assy. Unit functioning as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Temple, TX 76502
Tali W
Job Details: 08/10/2021
"Onsite for washer making noises when filling with water. In diag, no errors. Found cold valve barely opening, not allowing proper fill and causing unit to be noisy when filling.Ordering valve assy. .; ordrng 1 W11127357 (Valve assy)"
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW1
Near Woodway, TX 76712
Jonathan M
Job Details: 08/10/2021
Arrived on site for a dryer that?s not heating. Inspected unit and work area. Confirmed the customers complaint and disassembled the unit. Found proper voltage at the terminal block and checked all heating components. Found the element had no continuity. Replaced the element and tested the unit. The unit begin working as designed. Call complete.
We serviced a
MAYTAG OVEN
Model MEW6630DDB
Near Harker Heights, TX 76548
Tali W
Job Details: 08/10/2021
"Onsite to install previously diagnosed parts. Replaced control. Adjusted and installed lower door using pins for the hinges Tested unit, bake and broil both turn on both upper and lower units, now functioning as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MHWE500VP00
Near Copperas Cove, TX 76522
Al
Job Details: 08/10/2021
Arrived on site and inspected front load washer leaking. Confirmed the complaint and found the bellow is damaged in the front causing the leaks. Ordering the bellow. Office to schedule return services. Needs more work ; ordrng 1 WP8182119 (BELLOW)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Harker Heights, TX 76548
Tali W
Job Details: 08/10/2021
"Onsite for fridge not dispensing water or ice. When dispensing, rear ISO valve only receiving 70v, no voltage from valve to ground. Found diode in harness needs replacing. Ordering harness w/inline diodes. Office to reschedule.; ordrng 1 W11229025 (Rear valve harness)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Woodway, TX 76712
Jonathan M
Job Details: 08/10/2021
"Arrived on site for a dryer that?s tripping the breaker every time the unit is turned on. Inspected unit and work area. Confirmed the customers complaint and check voltage. Found the correct voltage coming from the wall. The customer advised that the unit started messing up when he tied the neutral line to the line one side by accident and that ever since he corrected the wire connectors, the unit still has not been working. Checked continuity through the power cord and found the neutral and ground showed continuity together on both sides. Found the issue with the neutral line wire being screwed down onto the ground screw and connector. Remove the neutral line from the ground and placed it back on the neutral say connector. Plug the unit in and now the unit is working as designed.
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Belton, TX 76513
Tali W
Job Details: 08/10/2021
Onsite to install previously diagnosed parts. Replaced UI console. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jarrell, TX 76537
Tyler
Job Details: 08/10/2021
Arrived on site for washer not turning on. Upon arrival I confirmed unit was receiving stable 120v connection. Tried entering diagnostics but unit failed to entere on multiple attempts. After inspection of ACU I found diagnostics low on ACU was randomly turning on then failing and turning off. Ohmed drain pump and found it within spec at 20 ohms. I replaced ACU and reassembled and tested unit. Found washer could run through all cycles as designed with no further issues or leaks during repairs. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Robinson, TX 76706
Jonathan M
Job Details: 08/10/2021
Arrived onsite for a dryer that is not powering on. Inspected unit and work area. Plugged in the unit and found the unit not powering on. Tested voltage at the terminal block and found proper voltage. Tested voltage to the user interface and found proper voltage but the UI not turning on. Opened the door and closed it and found the UI turn on but the power button and start button not working properly. Ordering UI for repair. Office will need to contact the customer to reschedule service due to an out of stock and PSP item. ; ordrng 1 W11378949 (CONSOLE )
We serviced a
MAYTAG WASHER
Model MHW6630HC
Near Copperas Cove, TX 76522
Al
Job Details: 08/10/2021
Arrived on site and inspected front load washer leaking. Confirmed the complaint and found the bellow is ripped causing the leaking. Ordering the bellow. Office to schedule return services. ; ordrng 1 W11314648 (BELLOW)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Canyon Lake, TX 78132
Andrew
Job Details: 08/10/2021
Arrived on-site to test unit for lower spray arm melting. Found lower spray arm sitting on top on heater melting. Replaced lower spray arm and heater still had a lot of plastic on it. Needing new heater to fix issue. Office to reschedule. ; ordrng 1 W10518394 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASD2523WRB00
Near Killeen, TX 76549
Al
Job Details: 08/10/2021
"Arrived on site and inspected side by side refrigerator not cooling properly. Took temperatures and got 41 in freezer and 64 degrees in the ff section. Amp draw on compressor was .8 both condenser and evaporator fans were functioning. Called SW and verified this is a sealed system repair. Order parts needed and will return with all previously ordered parts. Order authorization, sealed system technician and 2 hours. Office to schedule return services.; ordrng 1 WPW10662129 (CAPACITOR) and 1 W10139462 (Compressor Kit) and 1 WPW10189190 (START-DEV) and 1 WP978025 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Waco, TX 76712
Jonathan M
Job Details: 08/10/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced detergent dispenser and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waco, TX 76704
Jonathan M
Job Details: 08/10/2021
Arrived on site for a washing machine that?s not agitating and it?s making a clicking sound. Inspected unit and work area. Found a cam disengaged from the shifter causing the issue. Replaced shifter with updated part and tested the unit. Unit is now working as designed. Call complete. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Killeen, TX 76542
Al
Job Details: 08/10/2021
Arrived on site and inspected washer not starting. Customer pressed the power button and the unit turned on as designed. Entered diagnostics and found there was an F2E1 stuck button error. I preformed the encoder test to unstick any keys that were causing the malfunctions. Unit works as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, TX 78724
Scott
Job Details: 08/10/2021
"Arrived on site , replaced gearcase and slider . Ran load calibration and test wash all checked normal. No water leaks detected at time of service"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Round Rock, TX 78665
Cliff
Job Details: 08/10/2021
"Arrived on site to diagnose an oven/microwave combo that is not keeping time. Found no errors in diagnostics and performed factory reset on controls. Advised customer that depending on incoming frequency of electricity, time may run slow or fast depending on any hertz rating other than 60hz. No further repairs needed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Austin, TX 78717
David Z
Job Details: 08/10/2021
"Arrived on site to diagnose cooktop that is not lighting 2 of the burners. On arrival customer showed me that 2 of the burners would spark, but never ignite. Tried moving cap and head, and LF and RR burners still wouldnt ignite. Called tech line and talked with STEVE, SR7731469609. Tech line advised replacing the affected burners from the orifice holder upwards completely to resolve. Ordering all parts for the 2 affected burners. Office to schedule. ; ordrng 1 W11246765 (Front Electrode) and 1 W11220380 (Rear Electrode) and 1 WPW10597129 (Burner caps) and 1 W10594399 (LF Orifice Holder) and 1 W10597159 (RR Orifice Holder) and 1 WP8286813 (LF Burner Head) and 1 8286815 (RR Burner Head)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Tommy
Job Details: 08/10/2021
"Arrived onsite for found hinge rubber removed and tested unit is operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Leander, TX 78641
Justin
Job Details: 08/10/2021
"Arrived on site for a refrigerator with water not dispensing properly. Upon arrival the customer stated they had additional issues. They found that the unit was also not cooling properly in the RC and FC. I checked temps and found the FC at 18?F and the RC at 58?F. I then put the unit into diagnostics mode and tested all airflow components. The FC fan never turned on, and you could hear the air baffle struggling to move back and forth. I then gained access to the evap and found a good frost pattern. While gaining access I found the evap fan intermittently turning on for a second and then back off over and over again. I checked voltage to the fan motor and found fluctuating voltage going to it. I tested a short defrost and found it working as designed. This indicates a bad control. I tested the water dispenser and found it spitting out water. I gained access to the back of the unit and found the plastic water line kinked. I adjusted this and then tested the water again. The water was dispensing as designed. I found a bad control on the unit. I advised the customer that until we replace the control we cannot truly test the baffle and fan motor. The customer accepted. Ordering all parts. The office to reschedule.; ordrng 2 W10316760 (Thermistor Kit)s and 1 W11089236 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 08/10/2021
Arrived on site to test unit for RC not cooling. Found FC thermistor is open. LL RC light module out and bin broken.Office to reschedule. ; ordrng 1 WP2306010 (Thermistor) and 1 W11348580 (Bin) and 1 W11462342 (Module)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS10
Near Austin, TX 78738
Luis
Job Details: 08/10/2021
Arrived on site for ice issues. Diagnosed optics not shutting off icemaker replaced optics icemaker ran through a cycle and filled with water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB02
Near Spicewood, TX 78669
Brandon
Job Details: 08/10/2021
"Arrived on site to replace switch, ice container, and harness, after replacing, unit filled and harvested, but there is a short in the wiring so the light is not coming on.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78703
Luis
Job Details: 08/10/2021
"Arrived on site for no cool. Powered unit on from main power switch,compressor and fans not running,controls unresponsive found unit Stuck in showroom mode,exited showroom mode ran diagnostics passed exited diagnostics exited showroom mode and entered standard cooling compressor and fans powered on."
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Jarrell, TX 76537
Tyler
Job Details: 08/10/2021
Arrived on site for washer needing previously diagnosed tub skirt. Upon arrival I installed needed part then reassembled and tested u it. Found unit is no longer leaking from skirt and is functioning as designed call complete.