Near Leander, TX 78641
Jonathan
Job Details: 08/28/2019
REFRIGERATOR MAYTAG MSF25C2EXW00 "Arrived on site for refrigerator not dispensing ice. Inspected unit and work area, found spring hanging from dispenser. Performed diagnostics and found pin had slipped from housing and causing ice door to stay open. Inspected housing. Found still attached at time of service. Assembled ice door and tested. Found dispenser arm worn. Inspected compressor and condenser fan. Recommend to replace ice door kit arm and cover bracket. ; ordrng 1 BRACKET (WP2180226) and 1 W10823377 (ICE DOOR KIT) and 1 WP2203562W (DISPENSER ARM)"
Near Little River-Academy, TX 76554
Joel G.
Job Details: 08/28/2019
DRYER WHIRLPOOL WED49STBW1 Arrived on site to diagnose dryer handle broke. Per S.C. handle is covered. Replaced and verified operations. Informed customer of regular venting cleaning and fire hazards.
Near Austin, TX 78732
Paul
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived onsite for the dishwasher that is still leaking. Ms stated the unit was leaking from the front left side of the unit. I ran the diagnostics cycle and the unit completed the cycle and worked as designed never leaking water anywhere. Ms stated it had been dripping from the cabinet seal. I found some moisture under the cabinet seal that appears to be getting caused by steam but ms stated it leaked enough to soak a paper towel. Need to replace the door gasket again to complete service. Ordering C-notes & W10300924V GASKET..; ordrng 1 C-NOTES (WEIGH THIS CALL FOR 2 HOURS.) and 1 W10300924V (GASKET)
Near Austin, TX 78744
Luis
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for door handle issues. Found faulty screw hole in handle,crew hole stripped not allowing handle to tight net against set screw. Installed new handle assembly,y tested door operation good."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/28/2019
RANGE WHIRLPOOL GW399LXUS06 Arrived on site for unit who’s number six and nine would not operate. Found that the six and the nine did not work on the touch panel. Replaced failed touch panel
Near Bastrop, TX 78602
Scott
Job Details: 08/28/2019
DISHWASHER JENN-AIR JDB8200AWS0 Arrived on site for washer not starting . Ran diagnostics cycle . Cleared out old error codes ran test wash all checked normal . Unit heater is coming on . Couldn’t duplicate error . No water leaks detected at time of service . Job complete .
Near Buda, TX 78610
Leonardo
Job Details: 08/28/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for handle broken. Found handle hanging with one screw. Tried so secured handle and handle was stripped. Replaced handle test unit and unit test good job complete.
Near Austin, TX 78750
Tyler B.
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF520PADM "Arrived onsite for unit not drying dishes.found unit holding water on door. Ran unit and tested good. Ran diagnostics and got no error, heater is functioning. Found unit was running with no rise aide. And mostly plastic being washing advised on rinse aid and with washing plastics
Near Leander, TX 78641
Jonathan
Job Details: 08/28/2019
WASHER MAYTAG MVWB835DC3 "Arrived on site for washer making a intermittent squeaking noises durning agitation cycles. Inspected unit and work area. Checked wash basket and found spinning freely. Performed diagnostics mode and checked error codes. Found error F2-E1 stuck key. Performed encoder test and keys are working. Performed manual test mode and ran valve function. Ran spin and agitation back and forth. Filled with water and ran agitation function. Gained access to gear-case and clutch. Removed stator and clutch. Inspected gear case and found no abnormal wear and tear. Ran in normal wash mode and monitored agitation cycle. All tested good, no water leaks present."
Near New Braunfels, TX 78130
Joel G.
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05
Near Fort Hood, TX 76544
Al
Job Details: 08/28/2019
DRYER AMANA NED4655EW1 "Arrived to unit not powering on.Confirmed the complaint and checked and replaced all listed parts.Timer, element rollers, cutoff door switch fuse and pts.Dryer now operates as designed."
Near Seguin, TX 78155
Brandon
Job Details: 08/28/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site for customer complaint of basket being cracked, I replaced the basket, unit tested good"
Near Kyle, TX 78640
Leonardo
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL GH7155XHS1 Arrived on site to test unit for unit not heating. Heated up a cup of cold water for 1 minute and water got hot. Could not duplicate the problem at this time.
Near Lakeway, TX 78734
Paul
Job Details: 08/28/2019
OVEN WHIRLPOOL WFE550S0HZ0 Arrived onsite for the oven with door hinge issues. I found the weld had broken on the keeper for the spring on the right hinge causing the door to fall and also bend the left hinge. I replaced the both door hinges and tested the door. The door open and closes as designed. Call complete.
Near Austin, TX 78728
Lou
Job Details: 08/28/2019
WASHER AMANA NTW4516FW1 "arrived on site to inspect washer making loud noises. Upon further , I placed the unit in diagnostics showing no error codes. The unit operated as designed; however, when it began to spin, the gearcase was very loud as if it were grinding on something. No water leaks observed during service, job completed."
Near Austin, TX 78744
Robert
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW7000DW0 Arrived on job to install new spaner nut. Installed new part and washer tested fine and no leaks detected. Complete.
Near Leander, TX 78641
Jonathan
Job Details: 08/28/2019
RANGE WHIRLPOOL WFG505M0BS Arrived on site for range oven light broken and caused to spark. Inspected socket and wiring. Tested voltage to light and found within range. Removed socket and installed wife. Tested operation. All tested good.
Near Round Rock, TX 78664
Arthur B.
Job Details: 08/28/2019
WASHER MAYTAG MVWB765FW0 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error codes; F0E3,F0E5,F5E1,F5E2. Tested and found latch will not lock. Removed and replaced both latch and control. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Kyle, TX 78640
Kevin
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found icemaker is leaking and spilling over, used steamer to remove icemaker assembly and after replacing the icemaker it cycled properly and filled with water. No water leaks from connections at time of service, job complete"
Near Belton, TX 76513
Al
Job Details: 08/28/2019
RANGE WHIRLPOOL WEE745H0FS2 Arrived to install previously ordered parts.Removed and replaced the control and membrane.Reassembled and unit tested as designed
Near Belton, TX 76513
Joel G.
Job Details: 08/28/2019
WASHER WHIRLPOOL MVWB765FW3 Arrived on site to diagnose washer F6E3 error. Found main board not responding with UI. Drain secure. No leaks detected.; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Austin, TX 78739
Leonardo
Job Details: 08/28/2019
OVEN WHIRLPOOL WOS97EC0HZ01 Arrived on site to test unit for display not showing up. Test unit and found bad display. Replaced console test unit and unit test good job complete.
Near Florence, TX 76527
Joel G.
Job Details: 08/28/2019
WASHER AMANA NTW4516FW1 Arrived on site to diagnose washer making grinding noise and shaking. Found bearing inside gearcase grinding and shocks need replaced. Tub ring is also broken and dispenser is broken. All needs replaced. No leaks detected.; ordrng 1 WPW10192089 (bleach disp assy) and 1 WPW10531289 (tub ring)
Near Austin, TX 78717
Lou
Job Details: 08/28/2019
WASHER GE GHWS3600F0WW "arrived on site to inspect washer not spinning/agitating. Upon further inspection, I placed the unit in diagnostics showing error code E5-inverter machine board. I recently replaced the water valve and inverter machine board due to same issue as today. I cleared the code and tested the unit. The unit dispensed water but would not agitate or spin. I reprogrammed the control and still the same results. I removed and replaced the inverter machine board and programmed it to the unit. Tested the unit on Rinse/Spin and the unit operated as designed. I tested in diagnostics and again it operated as designed. I checked for error codes and it was blank. I advised the customer that the previous control board that they provided was bad. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Scott
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived on site for LF error code . Ran diagnostics , valves are not allowing any water into unit . Replaced valve . Ran diagnostics all checked good . no water leaks detected at time of service . Job complete"
Near Austin, TX 78747
Kevin
Job Details: 08/28/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site and found door catch is failing , Will need to bring back a new catch and strike to ensure repair on next visit. Also found very little airflow through lint trap. Removed vent hose and found airflow has returned. Recommended to customer that vent to the exterior of the home be serviced to prevent any more damage to dryer. No lint found in cabinet at time of service, job complete ; ordrng 1 WP3403431 (strike) and 2 WPW10610880 (catch)s"
Near Leander, TX 78641
Jonathan
Job Details: 08/28/2019
MICROWAVE JENN-AIR JMC3415ES01 Arrived on site to for microwave leaking condensation between door and door pooping when opening. Per diagnostics and tested door operation. Found door hitting trim cover. Found microwave will need to be moved 1/16 to 1/8 of inch to right. Found condensation in door to be normal operation. Found condensation led markings inside door. Taken picture and attached to SD-QUICKPIC but stain was not visible in pictures. Will need authorization to replace door and office to schedule appointment when ETA is available on door. ; ordrng 1 SEENOTE (NEEDS AUTH AND SCH APT) and 1 W10872726 (DOOR) and 1 W10872727 (OUTER DOOR)
Near Austin, TX 78744
Leonardo
Job Details: 08/28/2019
RANGE GE JGBC15GER3AD Arrived on site to test unit for oven not working. Turned oven on to 350 and unit working correctly. Gas smell normal when igniting upper burners job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Arrived on site to repair unit with a broken dispenser arm. Found that the dispenser pad clips had broken and the dispenser pad was no longer attached to the dispenser housing. Replaced pad and all operations are now normal. Water connections are all dry.
Near Austin, TX 78727
Lou
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT780SAEM0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly due to it leaking from the diverter and removed and replaced the the the back left tub wheels. Tested unit in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived on site for customer complaint of icemaker leaking in French door refrigerator. Removed icemaker and found icemaker leaking from front mold. Remove and replace icemaker assembly. Reassembled. Icemaker now works as designed. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Al
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived to inspect refrigerator noises.Removed and reinstalled the front lower kick plate and noise didn’t make the strange noises.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Arthur B.
Job Details: 08/28/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived onsite to install new valve and manifold to freestanding gas range from prior tech’s diagnosis. Removed and replaced both parts,reassembled and tested. Found still symptom remains. When one burner is lit and attempting to light others, pressure seems to go down and hard to light. Advised to have gas pressure checked at home. Customer agreed. No gas leaks detected at time of service."
Near Austin, TX 78727
Lou
Job Details: 08/28/2019
WASHER MAYTAG MAH5500BWW "arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that the unit filled up completely with water and then the unit door blew open causing the water to go all over the home. I found the unit unplugged with the water turned off. I removed the front panel and inspected the motor control and found where the sensor/valve connector had corrosion on the wiring and the control had oxidation that caused the control to short and caused the valve and sensor to short. In doing this, the valve remained opened and water continuously flowed through the valve into the tub and the sensor being shorted as well, did not sense that there was too much water in the drum to engage the drain pump to pump the water and out and the pressure from the water caused the door to break the lock and spill into the home. I advised the customer of my findings and advised that to complete the repair, the unit will need the motor control, sensor, valve,
Near New Braunfels, TX 78132
Brandon
Job Details: 08/28/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not spinning clothes dry, I found hub was stripped, I replaced hub, unit tested good.
Near Georgetown, TX 78626
Arthur B.
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for customer complaint of 4 door refrigerator not making ice. When arrived, found bin 1/2 full. Ran test 056 and found no error codes. Ran test 036 and found icebox fan not responding. Removed and replaced icebox fan, reassembled. Icebox fan now runs as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78733
Tyler B.
Job Details: 08/28/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site noisy unit and a dent. Fixed dent. And ran unit found a roller seized. Replaced all with repair kit and tested good,"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Arrived on site to diagnose a refrigerator that is over cooling. Found fan motor is not running through diagnostic. Replaced user interface in main control due to internal short. Tested unit and found all is now functioning properly at this time.
Near Kyle, TX 78640
Kevin
Job Details: 08/28/2019
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site and inspected range and found terminal block has failed, replaced terminal block and one failed connector. A new four prong cord will be needed, tenant will discuss the replacement of cord with homeowner. No further repair is required at this time, job complete."
Near Austin, TX 78717
Lou
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WOC54EC0HS00 "arrived on site to inspect wall oven/microwave operations. Upon further inspection, I found the UI display blacked out and no functions, but the microwave light and oven light would come on when the doors opened. I powered the unit down at the breaker and powered it back on and the UI display came back on. I checked error codes in diagnostics and it showed F6E4. I followed service matters tech sheet and I removed and replaced the main control and tested. Unit did not respond; therefore, I removed ad replaced the UI control panel and rested. Unit operated as designed. I advised the customer of my findings and repairs. Job completed."
Near San Marcos, TX 78666
Brandon
Job Details: 08/28/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to replace control, after replacing, unit tested good."
Near Austin, TX 78750
Tyler B.
Job Details: 08/28/2019
DISHWASHER GE GDF570SSF4SS "Arrived back on site for unit not washing. Ran unit found not filling with water, checked float found debris casing it to stick. Cleaned and tested good. Now washing .no leaks on site"
Near Austin, TX 78724
Andy
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for microwave not heating. Contacted office and found unit is under warranty. Tested and inspected unit and found failed magnetron, diode and capacitor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Austin, TX 78731
Tyler B.
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KSSC42QVS01 Arrived on site for unit with ice door no closing all the time causing ice and frostbuild up.and water dispenser working intermittently. Found unit to need updated control board kit. .; ordrng 1 W10789107 (cntrl-elec)
Near Dripping Springs, TX 78620
Robert
Job Details: 08/28/2019
VENTHOOD KITCHENAID KVUB606DSS2 Arrived on job for complaints of noise in vent hood. During testing found that the blower motor blade was broke. Replaced motor with new and tested good.
Near Fort Hood, TX 76544
Al
Job Details: 08/28/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived to inspect washer not powering on.Called Whirlpool Tech line and spoke with ED SR# 7725723310.Unit was in DEMO mode and customer couldn’t access any options.Cleared the demo mode and unit now operates as designed.Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site to install previously diagnosed and ordered parts. Due to a large amount of gearcase oil spraying onto the cam pulley, belt, and motor and an attempt to clean the parts, I am removing and replacing the motor, cam/pulley and belt. Calibrated the unit and tested and unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78749
Leonardo
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site to test unit for unit filling with water. Test unit and found fill valve not closing all the way allowing water to go in to unit.
Near Spicewood, TX 78669
Luis
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for frost build up in freezer. Found light leaking out from corner of freezer gasket. Added sealer around liner cabinet adjusted corners of gasket checked door seal good no light escaping from freezer.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/28/2019
COOKTOP KITCHENAID DJCJCJDJDDK Arrived on site for middle burner not working. Tested unit and all burners are working at this time.
Near Austin, TX 78704
Leonardo
Job Details: 08/28/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to test unit for unit tripping breaker. Oven getting to 350 and breaker turnig off. Will order new panel w11339755 and new ignitor module W10860916. will need 2 hours. ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 W10860916 (IGNITOR MODULE ) and 1 W11339755 (CONTROL PANEL )
Near Austin, TX 78737
Leonardo
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site to install positioners. Installed parts test unit and unit test good job complete.
Near Spicewood, TX 78669
Paul
Job Details: 08/28/2019
DRYER GE GTD65EBSJ4WS Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the main control and programmed it. I tested the unit and the beeping sound the customer was hearing was gone. I tested the unit and it is working as designed. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of food freezing in refrigerator. During testing found that the damper door is not closing causing the issue. Ordered parts. ; ordrng 1 WPW10248595 (control)
Near Lakeway, TX 78738
Paul
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT710PAYM3 Arrived onsite for the dishwasher that the lights only blink when start is pressed and the unit will not fill. I found the control panel locked causing the issue. I showed ms how the control panel lock works and how to use it. I unlocked the panel and ran diagnostics. I found no stored error codes in the machine and the machine is working as designed. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose the refrigerator with a freezer that will not close. Tested unit and found item in the freezer sticking through wire basket obstructing freezer door from closing properly. Removed obstruction and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 08/28/2019
DRYER GE GTD45EASJ1WS Arrived onsite to install new dryer timer to dryer from my prior visit’s diagnosis. Removed and replaced timer. Reassembled and tested. Dryer now works as designed. No other issues found.
Near Austin, TX 78750
Tyler B.
Job Details: 08/28/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for unit with sheet stuck under agitator. Found sheet under wash plate, removed and found agitator base uneven, replaced and found washplate was crooked. Found top of spindle bent from pressure of sheet wadding up under neath. Replaced gearcase and tested unit all tested good. Agitator now sitting flush . No leaks on site"
Near Dripping Springs, TX 78620
Luis
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Arrived on site for unit not defrosting. Replaced main control and defrost thermistor. Powered unit on checked air flow good.
Near Austin, TX 78754
Andy
Job Details: 08/28/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer making knocking noise when in spin cycle. Ran automatic test cycle and light knocking noise when agitating and no abnormal noise in spin. Inspected under unit for oil and found none. Found wear to cam assembly. Removed failed part and replaced with new. Ran automatic test cycle again and found all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site to diagnose a washing machine that is giving error codes. Found long fill error saved in control. Error was caused by faulty wall valve for hot water. Homeowner will need plumber to change wall valve to complete repairs. No leaks were found at time of service.
Near Austin, TX 78735
Tyler B.
Job Details: 08/28/2019
WINE COOLER KITCHENAID KUWA244PBS0 "Arrived on site for unit not cooling, found unit not running. Removed and jumped thermostat and unit than turned on a Belgian cooling. Unit will need thermostat to complete repair
Near Spicewood, TX 78669
Luis
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for damaged door. Removed damaged right side door,installed new fresh foo door and nameplate. Checked door seal good."
Near Austin, TX 78723
Andy
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site for refrigerator with rust. Inspected unit and found some rust like discoloration on unit as well as gaps in RC gasket. Informed customer that discoloration is cosmetic and will not be covered under warranty. Adjusted gasket and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78729
Tyler B.
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for unit not making ice, also for mis shaped door liner. Took pics. Found ice maker motor not responsive. Replaced ice maker and tested good. Unit will need freezer door to complete repair. No leaks on site; ordrng 1 CNOTE (OFFICE RS ) and 1 LW10913113 (dor-fip)"
Near Elgin, TX 78621
Scott
Job Details: 08/28/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for door not closing properly on right side . Removed door and reset in hinge receivers. Door is now closing properly . Job complete .
Near San Marcos, TX 78666
Brandon
Job Details: 08/28/2019
FREEZER WHIRLPOOL WRS325SDHW01 "Arrived on site to replace UI, control, and thermistor ordered by previous tech, after replacing all parts, unit tested good."
Near Austin, TX 78748
Luis
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Near Cedar Park, TX 78613
Lou
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL MDB8959SBB2 "arrived on site to inspect dishwasher control not responding. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no error codes at the end of testing. I tested the unit on a Normal wash cycle and water dispensed into the tub and the motor came on as designed. I advised the customer of my findings and tested it on Normal wash again to demonstrate that the unit is operating properly. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 08/28/2019
WASHER ROPER RTW4516FW2 Arrived to inspect washer not washing.Ran diagnostics test mode and unit never agitated or spun.Removed and replaced the cam and actuator.Tested the unit and unit still never agitated on or spun.Unit will need a motor to complete the repair.Will return with capacitor and gear case.Office to reschedule with customer.; ordrng 1 W10885487 (MOTOR DRIVE)
Near Austin, TX 78758
Cliff
Job Details: 08/28/2019
DRYER WHIRLPOOL WED560LHW0 Arrived on site to diagnose a dryer that is making unusual noise. Found rollers out of balance on unit. Replaced all four rollers and tested unit. Found all is functioning properly at this time.
Near Driftwood, TX 78619
Robert
Job Details: 08/28/2019
COOKTOP KITCHENAID KGCU463VSS01 Arrived on job for complaints of burner still making clicking noise. Whirlpool has a bulletin on the burner head not grounding properly causing the igniter to click. Replaced both front burner heads and oven tested fine. Complete.
Near Austin, TX 78754
Andy
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Arrived on site for refrigerator leaking water. Tested and inspected unit and found failed drain tube.
Near Austin, TX 78754
Andy
Job Details: 08/28/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range with damaged panel. Ordering correct part and will return Tuesday 9/3/19 ; ordrng 1 W11165140 (PANEL )
Near Manor, TX 78653
Cliff
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB02 "Arrived on site to replace previously order parts for the refrigerator. Replaced compressor, evaporator, and filter dryer. Put unit into deep vacuum and held for extended period of time. Charged unit with manufacturers recommended amount of refrigerant. Tested unit and found all is functioning properly at this time and frost pattern is correct in the freezer. No leaks were found at time of service."
Near Austin, TX 78745
Kevin
Job Details: 08/28/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and found saved error codes for F8E3 Overflow, flood condition, F0E3 overload, Ran all functions in manual diagnostics And couldn’t duplicate noise. Centered tub in basket by adjusting feet, noise may be due to tub making contact with cabinet wall. If issue continues requested that customer take a video to further diagnosis. No water leaks from connections at time of service, job complete"
Near Driftwood, TX 78619
Luis
Job Details: 08/28/2019
REFRIGERATOR LG LFXS29766S01 "Arrived on site for cooling issue. Checked freezer temp reading 15° removed cover decent frost pattern not fully but is present,fan motor working. Checked evaporators for dye no dye found. Removed compressor cover found no dye on connections or in compressor compartment. Checked low side pressure slightly low,added refrigerant to system"
Near Salado, TX 76571
Joel G.
Job Details: 08/28/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site to install parts I previously ordered. All is working fine now. No leaks detected.
Near Georgetown, TX 78626
Thomas L.
Job Details: 08/28/2019
DISHWASHER KITCHENAID KUDE20IXSS8 Arrived on site for heat dry cycle not working. Tested unit and found that the unit had a failed control panel. Replaced control panel. Tested unit. All selections are now available to be made. All water connections are dry.
Near Killeen, TX 76549
Joel G.
Job Details: 08/28/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose washer making noise. Repaired and verified all is fine. Recalibrated unit. No leaks detected. Drain is secure.
Near Bastrop, TX 78602
Scott
Job Details: 08/28/2019
WASHER MAYTAG MVWB725BW0 "Arrived on site , replaced both latch and control w/ new power cord . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Leander, TX 78641
Jonathan
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID WRV986FDEM "Arrived on site for refrigerator leaking water out of fresh food section. Inspected unit and work area. Found drain line frozen. Gained access to drain pan and removed ice. Inspected evaporator and drain pan. Tested defrost cycle and found operating. Tested all all operations. All tested good, no water leaks present."
Near Austin, TX 78751
Steve C.
Job Details: 08/27/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on site for the unit will not fill up with water. Tested the unit and found the harness to the valve is disconnected. Reconnect the harness and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near McGregor, TX 76657
Arthur B.
Job Details: 08/27/2019
WASHER MAYTAG MVWB765FW1 Arrived onsite for customer complaint of top load washer not starting cycles. Ran diagnostics and found error code F2E1 (Stuck Key). Cleared error codes and calibrated unit. Unit completed successfully. Tested unit. Unit now works as designed. No other issues found. All water connections were dry at time of service.
Near Canyon Lake, TX 78132
Kevin
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRFF305ESS02 "Arrived on site and inspected refrigerator and found valve has failed, after replacing valve also found dispenser switch was not engaging. Inspected switch and found it was not installed properly during manufacturing. After resetting it is now dispensing water correctly. No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
James
Job Details: 08/27/2019
VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site and tested operation. I found a vibration noise when fan on high and fan not running at full speed. Inspected housing and found to be clear of debris and all mounts are secure. I found unit wired with reverse polarity and corrected. Tested operation and found unit still vibrating. Installed new fan and unit now tests good. Job complete
Near Canyon Lake, TX 78132
Kevin
Job Details: 08/27/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site and inspected cooktop and found two burners are uneven. Disassembled both both and reseated all components and they are now normal and operating correctly. No further repair is needed at this time, job complete"
Near Temple, TX 76502
Arthur B.
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran test 056 and found error E5 (Timed Ice). Removed ice maker assembly and found ice blocking feed tube. Cleared and cleaned fill tube. Reassembled and ran 045. Unit now filled as intended.No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Steve C.
Job Details: 08/27/2019
DRYER MAYTAG MEDB765FC0 Arrived on site to replace the door and both springs due to door not closing. Replaced all parts and tested the unit. Unit works properly and vents clears.
Near Nolanville, TX 76559
Al
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived to inspect leaking water dispenser.Noticed the water pressure from the wall was turned all the way up.I lowered the pressure, leveled the unit.Unit doesn’t leak.All water lines were dry at the time of service.Customer satisfied.Job complete."
Near Austin, TX 78728
Andy
Job Details: 08/27/2019
DISHWASHER KITCHENAID KDTE704DBL0 "Arrived on site for dishwasher lower rack and tracks broken. Tested and inspected unit and found failed lower tracks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78723
Tyler B.
Job Details: 08/27/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for unit door falling down. Found unit missing springs and pads. Installed springs bushings and pads and tested good no leaks on site
Near Georgetown, TX 78633
Joel G.
Job Details: 08/27/2019
REFRIGERATOR GE DSHF6VGBCCBB Arrived on site to diagnose ice maker not working. Found 3 degs in frz. Faulty ice maker.Replaced ice maker and verified operations. No leaks detected.
Near Liberty Hill, TX 78642
James
Job Details: 08/27/2019
REFRIGERATOR MAYTAG MFF2558FEZ01 Arrived on site and installed new fresh food door gaskets. Warmed gaskets to ensure proper seal. Unit tests good. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and installed new fan harness, ice maker and control. Tested operation and found unit working properly. Instructed customer that the unit may take up to 24 hours to cool and 48 hours for ice production. Job complete"
Near Austin, TX 78703
Scott
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for not harvesting ice . Found heater in mold is failing . Replaced IM ,ran harvest test all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78753
Steve C.
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for the unit is not freezing or cooling. Tested the unit and found the evaporator cover is frosted over and it’s thick of ice. The unit will need a new fan motor due to not turning on. Will use the control board, thermistor,bi metal and will need to order the heater just in case if needed on the next visit. The customer is going to manually defrost the unit.; ordrng 1 WPW10316428 (heater)"
Near Lakeway, TX 78734
Andy
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL KBBR306ESS01 Arrived on site for refrigerator no lights in freezer. Tested and inspected unit and found multiple light modules out. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Canyon Lake, TX 78132
Kevin
Job Details: 08/27/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found display is not working, replaced console and function has returned to oven. No further repair is required at this time, job complete."
Near Austin, TX 78741
Brandon
Job Details: 08/27/2019
WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of unit not working, found unit was getting out of balance with no clothes, found gearcase shaft to be bent, causing spin basket to wobble, also found during calibration, actuator shifting rough and spin taking long time to engage. Ordering gearcase, drive pulley, actuator, and capacitor. ; ordrng 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866238 (CAPACITOR ) and 1 W11255272 (GEARCASE )"