Service History 682 - Appliance Express

Near Del Valle, TX 78617

Jacob

Job Details: 03/02/2021

REFRIGERATOR FRIGIDAIRE FFSS2314QS7A "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit, unit tested good. Let customer know to allow unit some time before it gets to optimum temperature inside the refrigerator section. No issues at this time. . Job complete"

Near Austin, TX 78738

Brandon

Job Details: 03/02/2021

DISHWASHER GE GDT590SSJ7SS "Arrived on site for customer complaint of unit not starting cycle, found failed wash motor

Near Bastrop, TX 78602

Andy

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on site for refrigerator Light issues and UI issues. Tested and inspected unit and found failed RC light and defective UI. Removed failed RC light and replaced with new. Will need FC light and UI to complete repairs. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 WPW10397957 (UI) and 1 Seenote (Office to schedule) and 1 Seenote (Authorization needed)

Near Austin, TX 78749

Leonardo

Job Details: 03/02/2021

OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for door falling. Test unit and found broken hinges. Replaced hinges test unit and unit test good job complete.

Near , TX 78619

Robert

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL WDTA50SAKZ Arrived on job for complaints of leaks. Found gasket damage and spray arm damage. ; ordrng 1 W11043437 (SPRAY ARM ) and 1 W11043452 (SPRAY ARM ) and 1 W11483553 (GASKET )

Near Marble Falls, TX 78654

Cliff

Job Details: 03/02/2021

REFRIGERATOR MAYTAG MFI2269DRH00 Arrived on site to diagnosed a refrigerator that is not producing ice. Tested United found icemaker cycling constantly and not calling for water. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Killeen, TX 76549

Job Details: 03/02/2021

WASHER MAYTAG MVWB850YW0 Arrived on site and inspected unit leaking and a defective bearing.Due to the age of the unit Im ordering the tub assembly with bearing and will return with previously ordered parts.Called customer and left message with diagnosis.Tub is a PSP part .Needs more work; ordrng 1 W10381078 (Shaft assembly tub and bearing)

Near Dripping Springs, TX 78620

Robert

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRF555SDHB01 Arrived on job for complaints of no ice. Ran diagnostics and found no water going to ice maker. Checked valve and found loose connection at valve not getting full 120v. Corrected voltage issue with valve and test.

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL ED5FHEXSQ02 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found start really failed. Replaced relay and tested unit. Found all is functioning properly at this time NO leaks were found at time of service.

Near New Braunfels, TX 78130

Noah D

Job Details: 03/02/2021

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site to inspect dishwasher for not starting. Upon inspection found the UI support cracked, will need UI to fix issues, ordering UI. Office to reschedule ; ordrng 1 W10910626 (UI )"

Near Austin, TX 78738

Brandon

Job Details: 03/02/2021

OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for customer complaint of unit not powering on after they had left the door open after use one day. I found failed control fuse, I replaced control fuse, unit tested good.

Near Spicewood, TX 78669

Luis

Job Details: 03/02/2021

REFRIGERATOR MAYTAG MSS25N4MKZ01 "Arrived on site for cooling complaint. Pierced low side pressure reading -7 installed a a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

Near Austin, TX 78754

Matthew

Job Details: 03/02/2021

WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for washer not filling. Upon inspection found the pressure hose kinked where it exits the tub causing the washer to not fill to normal levels. Removed it from the tub blew through it and cleared it. Reattached hose and moved the plastic clip down to allow hose to not bend when attached. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

Near Spicewood, TX 78669

Luis

Job Details: 03/02/2021

REFRIGERATOR MAYTAG MSS25N4MKZ00 "Arrived on site for cooling complaint. Pierced low side pressure reading +20 diagnosed a defective compressor,replaced compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"

Near Leander, TX 78641

David S

Job Details: 03/02/2021

RANGE WHIRLPOOL KODE500ESS04 "Arrived on site for oven display not working. I inspected the unit and work area. I found the display off but power to the unit. The thermal fuse has blow not allowing power to the display. I am ordering the thermal fuse, tod and returning with the console just Incase. Customer stated they were running a self clean when this happened. ; ordrng 1 W10782120 (Thermal fuse) and 1 WP4449751 (Tod)"

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site to diagnose a refrigerator though is not cooling. Tested unit and found failed compressor.

Near , TX 78642

David S

Job Details: 03/02/2021

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop flames being too high. I inspected the unit and work area. I found the regulator set right and the proper orfices installed. I adjusted the valve stems lower. I tested the burner heads and found them irking as designed after adjustment. Job complete.

Near Round Rock, TX 78664

Jimmy J.

Job Details: 03/02/2021

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for No Power - Not Operating - Top Load Washer. Found valve (hot side) cracked. Washer would not power up. Tried entering diagnostics and still no power. Getting 120v at the wall and 120v at the control. Ordering new valve and control to complete the repair. ; ordrng 1 W11038689 (Inlet Valve) and 1 W11386637 (Control)

Near Bastrop, TX 78602

Andy

Job Details: 03/02/2021

WASHER MAYTAG MVWB855DC3 Arrived on site to install previously diagnosed gearcase and gearcase parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Kyle, TX 78640

Noah D

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for not drying dishes, upon inspection found the customer was drying primarily plastic dishes. Instructed customer on rinse aid and use. Complete"

Near Austin, TX 78748

Leonardo

Job Details: 03/02/2021

MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to install interlock kit. Replaced interlock test unit and unit test good job complete.

Near Lago Vista, TX 78645

Jonathan S

Job Details: 03/02/2021

WASHER MAYTAG MVWX655DW2 Arrived on site for washer not completing cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault F8-E1 long fill and F7-E5 shifter fault. Ran automatic test cycle and found no cold water from inlet valve. Inspected gearcase and found major oil leak. Will need to replace gearcase and inlet valve. Office to schedule return when ETA is available on parts. ; ordrng 1 W11168740 (COLD INLET) and 1 W11168743 (HOT INLET VALVE) and 1 W11454734 (GEAR CASE)

Near Fort Hood, TX 76544

Job Details: 03/02/2021

WASHER MAYTAG MVWC565FW1 "Arrived on site to install previously ordered part.Spoke with previous technician TG who advised when the control was installed on the previous visit, he checked the gear case and unit didnt make the unusual clicking noises.I tested the unit in front of the customer and didnt find and issues with the gear case.Customer also advised they havent heard the noises nor have they had any issues with the unit.No parts needed.Job complete"

Near Georgetown, TX 78628

Kayman

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL WDF520PADM8 Arrived onsite for dishwasher with no power and no operation. Upon inspection I found the unit dead. I found correct voltage at the outlet. I accessed the junction box and found the wire nuts were not screwed on and just resting on the wires. Not making a connection. I properly secured the wire nuts and was able to put the unit into diagnostics and test operation. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Near Hays, TX 78610

Noah D

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site to inspect icemaker for not producing ice, upon inspection found the arm out of socket. Replaced arm in socket and tested. No problems found. Complete"

Near Austin, TX 78725

Jacob

Job Details: 03/02/2021

RANGE AMANA AGR5330BAS3 Arrived onsite to check for leaks once again. Looked at unit. The gas line to the regulator needed to be tightened a little bit more. Tested unit. Left gas on . Tested for leaks and gas smell. No leaks at this time. Job complete

Near Cedar Park, TX 78613

Wesley

Job Details: 03/02/2021

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite and found the thermal fuse blown. Ordering thermal fuse and returning to repair.

Near New Braunfels, TX 78130

Noah D

Job Details: 03/02/2021

WASHER MAYTAG MVWB765FW3 "Arrived on site to inspect washer for sheets stuck in agitator. Upon inspection found the sheet wrapped in main drive, took off agitator and removed, tightened down bolts and tested. No problems found. Complete"

Near Austin, TX 78733

Kevin

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL KDFE104DSS5 "Arrived on site and inspected dishwasher and found drain hose is leaking at the halfway connection. Replaced first half of drain hose. After correcting ran a diagnostic cycle and found diverter on wash motor is also leaking. A new wash motor will be needed to correct issue.; ordrng 1 WPW10605057 (Sump and motor)

Near Jarrell, TX 76537

Kayman

Job Details: 03/02/2021

DRYER MAYTAG MED6200KW0 Arrived onsite for dryer with scratched overlay. The overlay I received came with a scratch on it so I will need to re order and return for the repair. Office to R/S due to part availability. Ordering overlay (W11406484) ; ordrng 1 W11406484 (Overlay)

Near New Braunfels, TX 78130

Noah D

Job Details: 03/02/2021

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to inspect oven for a broken door hinge, upon inspection found the hinge broken on right side, replaced both sides and moved over all hardware, tested and found no issues. Complete"

Near Jonestown, TX 78645

Jonathan S

Job Details: 03/02/2021

DRYER LG DLE3170W Arrived on site for dryer door not reading thats its closed. Inspected unit and work area. Found door hinge loose. Tightened door hinge and tested door operation. All tested good. Customer asked to check out dishwasher thats not powering on. Did a quick power test to junction box and found no power going to unit.

Near Georgetown, TX 78633

Lou

Job Details: 03/02/2021

OVEN KITCHENAID KEMC377KBL05 "Arrived on site to inspect wall oven not working. Upon further inspection, the customer had the power turned off to the unit and turned it on. Once t(e unit had power, the display showed Id-27 and PF for power failure. The oven door was locked and I used a piece of cardboard to open it. Once I pressed cancel, the unit display cleared and showed the time. I tested the unit on Bake at 350 degrees and it operated as designed. Job completed.

Near Leander, TX 78641

Wesley

Job Details: 03/02/2021

OVEN KITCHENAID KFDC558JSS00 Arrived onsite and found hinge wobble in left 18 door. Ordering hinges to repair. Advised builder. Office to reschedule. PSP items. ; ordrng 1 W11390106 (Left door hinge) and 1 W11390125 (Right door hinge)

Near Leander, TX 78645

Jonathan S

Job Details: 03/02/2021

OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site for oven not working. Inspected unit and work area. Found paint on console. Removed paint with cloth. Tested in normal operation and found unit heating. Performed diagnostics mode and checked fault codes, none found. Performed component activation. Found components responding. Performed temperature test on bake mode at 350°. Measured 3 cycle and found average temperature at 351.3. Attempted to contact builder and verify failure, left voicemail. Unit tested good and no failures found."

Near Round Rock, TX 78681

David S

Job Details: 03/02/2021

MICROWAVE WHIRLPOOL WML55011HS0 Arrived on site for microwave not heating. I inspected the unit and work area. I found the not heating. I inspected the capacitor and diode no found them good. I checked the magnetron and found it shorted out.

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 03/02/2021

ICE MACHINE KITCHENAID KUIC15POZP0 Arrived on site to diagnose an ice machine that is making thin ice. Found water level sensor misregerstering. Replaced sensor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Austin, TX 78733

Kevin

Job Details: 03/02/2021

RANGE WHIRLPOOL WFE524CLBS0 "Arrived on site and inspected range and found cord connection on terminal block has failed/burnt out. After replacing terminal block and cord confirmed range is operating properly, job complete"

Near Dripping Springs, TX 78620

Robert

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on job for complaints of door no closing properly. Found the mullion cracked. Replaced mullion.

Near West Lake Hills, TX 78746

Luis

Job Details: 03/02/2021

REFRIGERATOR KENMORE 253.7041342 "Arrived on site for unit not powering on. Found no power to unit,checked outlet no power at outlet,found breaker tripped at house circuit panel,reset breaker checked outlet good power. Plugged unit to outlet all lights and fans powered,compressor powered on u it cooling down

Near Austin, TX 78704

Matthew

Job Details: 03/02/2021

DRYER WHIRLPOOL WED72HEDW0 Arrived onsite for dryer not functioning. Upon arrival found unit had been moved to storage area. Unit did not have a power cord or access to an outlet to test.

Near Austin, TX 78725

Jacob

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL ED5FHEXTS00 Arrived onsite for unit not making ice and not dispensing ice. Looked at unit. Saw that the shut off arm was missing from the ice maker. Checked ice chute and saw that paddle was broken as well as the door not closing. Ordered parts. Office to reschedule. Need authorization before returning.; ordrng 1 REQUESTED (2HR) and 1 W10823377 (mechanism delay) and 1 W11342242 (ARM SHUT OFF) and 1 WP2180224 (guide-ice) and 1 WP2255431B (arm-dispsr)

Near Leander, TX 78641

Tommy

Job Details: 03/02/2021

COOKTOP WHIRLPOOL WCE55US0HS01 Arrived onsite for unit knob broken. Upon arrival found unit LR knob was broken test LR burner with another knob unit is operating as designed. Unit will need new knob. Office to reschedule due to part availability.; ordrng 1 W11222048 (Knob)

Near Austin, TX 78749

Leonardo

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL MDB8959SKZ0 Arrived on site to replace sump and motor. Replaced sump and motor test unit no leaks present job complete.

Near Austin, TX 78748

Leonardo

Job Details: 03/02/2021

RANGE WHIRLPOOL WEG730H0DS0 Arrived on site to test unit for gas smell test unit and couldnt find gas leak at this time all burners and valves and tubing test good. Customer said the had told her the flex line was the one leaking. Advised customer if flex line needed to be replace to call a Plummer job complete.

Near Wimberley, TX 78676

Andrew

Job Details: 03/02/2021

WASHER MAYTAG MVW7230HW0 Arrived on site to test unit for not agitating. With basket empty unit runs fine but when filled agitator was struggling. Office to reschedule.; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)

Near Kyle, TX 78640

Jacob

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL WDF520PADM9 "Arrived onsite for unit not putting in water to the unit. Looked at unit. Upon further inspection, found that the water line was pinched. Un pinched the water. Tested unit. Unit was filling properly with water. No leaks at this time. Job complete"

Near Round Rock, TX 78665

Jimmy J.

Job Details: 03/02/2021

DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer runs continuously non stop. Door switch working as designed. Customer stated they only use timed dry. Set to cool down and dryer would not turn off after ten minutes. Timer faulty. Removed timer and installed new timer. Set to cool down once again and after five minutes it shut off. Leveled dryer front feet to prevent dryer from rocking. Dryer heating as designed. Job completed.

Near Copperas Cove, TX 76522

Job Details: 03/02/2021

MICROWAVE GE JVM3160DF3WW "Arrived on site and inspected microwave not working.Home just sold and had no electricity, so unit couldnt be tested.I did notice and photograph the broken door on the unit.Realtor didnt have a date or time the electricity would be working so unit can be tested.Ordering the door.Realtor to coordinate with office if they wish to continue with repair or have the seller simply replaced the current one.Office to schedule return services due to part availability and selling of the home.Needs more work ; ordrng 1 WB56X32791 (DOOR)"

Near Smithville, TX 78957

Andy

Job Details: 03/02/2021

DISHWASHER GE GDF520PGJ2WW Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control.

Near Austin, TX 78731

Kevin

Job Details: 03/02/2021

RANGE WHIRLPOOL KGRS807SBL00 "Arrived on site to discuss situation with customer about availability of part, bake ignitor Wp9760229.; ordrng 1 WP9760229 (Igniter)"

Near Jarrell, TX 76537

Kayman

Job Details: 03/02/2021

RANGE WHIRLPOOL WFE320M0EB0 Arrived onsite to install previously diagnosed parts. I installed the RF switch and tested the unit. The unit is working as designed at this time. Job complete. Job complete.

Near Austin, TX 78729

Wesley

Job Details: 03/02/2021

DRYER KENMORE 110.6513241 Arrived onsite and found blown cutoff from poor airflow. Customer had vent cleaned. Ordering cutoff to repair.

Near Round Rock, TX 78681

Jimmy J.

Job Details: 03/02/2021

RANGE WHIRLPOOL SF315PEKQ0 Arrived on site for OVEN NOT HEATING--BURNERS ARE WORKING. Found igniter lighting as it should but no gas coming in. Tested amperage at igniter and showed faulty. Removed igniter and installed new igniter. Oven lighting as designed. No gas leaks detected. Job completed.

Near Austin, TX 78729

Wesley

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite and found unit stuck and unable to be removed from wall to access water shutoff. Made repair to the adjusters in the front to allow normal operation. No parts needed. Unit is now unstuck. Advised customer on repair.

Near Leander, TX 78641

Tommy

Job Details: 03/02/2021

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for previously diagnosed parts. Installed new door gasket. Job Completed.

Near Lago Vista, TX 78645

Jonathan S

Job Details: 03/02/2021

WASHER MAYTAG MVWB880BW0 "Arrived on site for washer leaking water. Inspected unit and work area. Found drain line to far down standpipe. Corrected drain line and added zip tie. Found rust on hose clamp to recirculating pump. Performed diagnostics mode and found no faults. Ran automatic test and verified leak is from recirculating pump. .; ordrng 1 WPW10403803 (PUMP ASSEMBLY )"

Near Lago Vista, TX 78645

Jonathan S

Job Details: 03/02/2021

DRYER WHIRLPOOL MEDB880BW0 Arrived on site for dryer not heating. Inspected unit and work area. Verified no heat failure. Disassembled unit to check blower wheel belt. Measured all fuses and element. Found heating element opened/ failed. ; ordrng 1 WP8544771 (ELEMENT )

Near Austin, TX 78734

Brandon

Job Details: 03/02/2021

RANGE GE JGP333SET2SS "Arrived on site for customer complaint of back right burner no working at all, front right burner no simmering and flame going out on low, and all knobs not working properly. Found all knobs broken, replaced knobs, Found right rear burner head clogged with grease, I removed grease and that burner tested good, found front right simmer orifice clogged, I cleaned that orifice, unit tested good."

Near Wimberley, TX 78676

Andrew

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL ED5LVAXW002 "Arrived on site to replace start device per previous tech. Verified start device was needed. Tested unit, unit instantly started to cool. All thermistors tested good. RC damper tested good. Ice maker was in off position, asked customer if he wanted ice maker on. Advised put a glass of water in FC and once frozen solid to go ahead and start using unit again. Job complete."

Near Lakeway, TX 78734

Brandon

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of top rack falling down, found failed adjusters, I replaced adjuster kit, unit tested good."

Near Dripping Springs, TX 78620

Robert

Job Details: 03/02/2021

WASHER MAYTAG MHW5630HW0 Arrived on job for complaints of error code and not finishing cycle. Ran diagnostics and found error code for draining but working properly. Cleared code and collected basic service fee.

Near Wimberley, TX 78676

Andrew

Job Details: 03/02/2021

WASHER MAYTAG MVWB835DW0 Arrived on site to test unit for DRN code and not starting. Found water level hose not fully seated into control board. Drain pump is operating as designed. No stored error codes. Ran diagnostics and unit is operating as designed. Not able to replicate issue. Advised customer to run unit as no issues were currently found. Now unit is operating good. No leaks detected. Job complete.

Near Meadowlakes, TX 78654

Cliff

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is making unusual noise. Found debris in drain pump causing pump to be unbalanced. Removed debris and tested unit. Found all is working properly at this time and no leaks were found at time of service.

Near Georgetown, TX 78628

Lou

Job Details: 03/02/2021

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer not working. Upon further inspection, I found the unit unplugged. Plugged it in and placed it in diagnostics showing no error codes. Continued with testing and test3d all components through steps 1-11 and then automatic diagnostics in step 12. Unit is operating as designed. I advised the customer that the unit control reset while they had it unplugged. No water leaks observed during service, job completed."

Near Georgetown, TX 78633

Lou

Job Details: 03/02/2021

RANGE WHIRLPOOL WOS51EC0AS04 "Arrived on site to inspect wall oven with no power. Upon further inspection, I found the display blank and customer said they were using the unit and once they were done, the unit lost power. I removed the console and tested the thermal fuse and found it bad. Removed and replaced the fuse and retested and unit is operating as designed. Job completed."

Near Austin, TX 78735

Kevin

Job Details: 03/02/2021

WASHER WHIRLPOOL MHW5500FW0 "Arrived on site and found control panel control lock is active again, ; ordrng 1 W10911044 (Control panel)"

Near Lago Vista, TX 78645

Jonathan S

Job Details: 03/02/2021

MICROWAVE GE HVM1750DP1WW Arrived on site for microwave showing sensor 1-6 randomly . Inspected unit and work area. Tested microwave while messing amp draw. Found unit working. Called GE tech support and spoke with Mark. He stated that was not an error and is sensor cooktop and might stuck key. With issue not happening at time of service. He recommended to change control and UI. Will need authorization to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 NEEDSAUTHORIZATION (SCH APT) and 1 WB07X11292/WHITE (UI) and 1 WB27X11080 (CONTROL)

Near Manor, TX 78653

Matthew

Job Details: 03/02/2021

WASHER MAYTAG WTW7500GW0 Arrived onsite for washer error code. Upon arrival put unit in diagnostics and found F5E1 lid lock error. Ran auto test 51 and all except lid lock passed. Ran individual lid test and failed. Customer explained after power outages unit was malfunctioning. Will need new latch assembly.Ordering control and console just in case. Office to reschedule when parts are available. ; ordrng 1 W10810403 (lid lock assy) and 1 W11130238 (cntrl-elec) and 1 W11130341 (console)

Near Georgetown, TX 78628

Kayman

Job Details: 03/02/2021

WASHER MAYTAG MVWB835DC4 Arrived onsite for washer that stops mid cycle or wont start a cycle at all. Upon inspection I found a F7E5 error code stored in the unit. I lifted the unit to inspect the drive system. I found gear case oil sprayed around the inner walls of the unit. I ran a spin test and found it to be very scratchy at the start of spin and scratchy in agitation. The unit will need a new gear case(W11455453) for repair. Returning with the rest of the drive system just in case. I called techline to report SR#7730128845. Ordering stator (W10915700) rotor (W10915701) slider(W10734521) (Office to R/S due to part availability. ; ordrng 1 W11455453 (Gear case) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10734521 (Slider)

Near Canyon Lake, TX 78133

Andrew

Job Details: 03/02/2021

WASHER WHIRLPOOL MVWB765FC4 "Arrived on site to test replace gearcase and stator per last visit. Replaced gearcase and stator. Tested unit, unit works good. No ears detected. Job complete."

Near Austin, TX 78749

Luis

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for not dispensing water. Found left side door not fully engaging switch,added spacer to liner tested water dispenser unit working as designed. ; used 1 Wpw10221048 (Spacer) from stock"

Near Austin, TX 78752

Matthew

Job Details: 03/02/2021

WASHER MAYTAG MHW5630HW0 Arrived onsite for washer leaking. Upon arrival unit was disconnected from water line and wall. Spoke to customer and said water was leaking on the floor. Reconnected unit to test. Noticed the hot water inlet valve was leaking significantly. Shut off water for safety. Will need valve replaced. Ordering hot and cold valves and bringing back control. Office to reschedule.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)

Near Leander, TX 78641

David S

Job Details: 03/02/2021

WASHER WHIRLPOOL WFW5620HW2 Arrived on site for asking machine door not closing. I inspected the unit and work area. I found the bellow off and the clamp spring broken. I replaced the clamp spring with on I had on hand. I reinstalled the bellow and the clamp. I tested the bellow and found it holding in place. The door no shuts and the unit comes on. Job complete.

Near Leander, TX 78641

David S

Job Details: 03/02/2021

WASHER LG WM8100HVA Arrived on site to replaced the bellow on the washer. I replaced the bellow and cleaned out any hair and soap scum I could get. I ran a service cycle and found the unit working as designed. No water leaks detected.Job complete.

Near Austin, TX 78737

Robert

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on job for complaints of leaks. Found leak at valve reconnected hose for better fit.

Near Austin, TX 78725

Jacob

Job Details: 03/02/2021

RANGE AMANA AGR5330BAB3 Arrived onsite for bottom pan had warped. Looked at pan. Saw it had warped. Replaced bottom pan. No issues at this time. Job complete

Near Georgetown, TX 78628

Lou

Job Details: 03/02/2021

WASHER WHIRLPOOL MVWC565FW2 "Arrived on site to install previously diagnosed and ordered parts. Due to the suspension failure and previous techs diagnosis, I removed and replaced the suspension rods and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Cedar Creek, TX 78612

Andy

Job Details: 03/02/2021

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer not operating. Tested and inspected unit and found issues with fuse along with incoming voltage issues. Removed failed part and replaced with new and instructed customer on incoming voltage issues. No other repairs are needed at this time.

Near Leander, TX 78645

Tommy

Job Details: 03/02/2021

WASHER WHIRLPOOL CET9000GQ2 "Arrived onsite for unit F27 error code upon arrival found unit also had D9 ran unit into diagnostics, found unit is operating as designed, unit had problem due to storm, however unit is a stacked unit if washer needs further repair unit will be a 2 man."

Near Hutto, TX 78634

Jimmy J.

Job Details: 03/02/2021

WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to install previously diagnosed parts. Removed motor, cam, and actuator. Installed new motor, cam, actuator, and belt. Ran calibration cycle. Ran through diagnostics cycles. No error codes. No leaks detected. Washer operating as designed. Job completed."

Near Austin, TX 78735

Leonardo

Job Details: 03/02/2021

OVEN JENN-AIR JJW2430IL00 Arrived on site to test unit for unit not heating. Test unit and found bad tod. Replaced tod test unit and unit test good unit heating to 350job complete. ; ordrng 1 W11449117 (Console)

Near Austin, TX 78744

Luis

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRS315SDHM05 "Arrived on site for door issues found damaged fresh food door,ordering a new fresh food door and nameplate ; ordrng 1 LW11258450 (Fresh food door) and 1 W11223753 (Nameplate)"

Near Austin, TX 78702

Jacob

Job Details: 03/02/2021

OVEN WHIRLPOOL WFG550S0HZ2 Arrived onsite for back right burner not turning on as fast. Tested unit. Found that burner took a while to turn on. Burner cap may have been miss aligned. Checked both burner and burner cap. Re adjusted both pieces. Tested unit. Burner turned on instantly. No leaks at this time. Job complete

Near Georgetown, TX 78628

Lou

Job Details: 03/02/2021

REFRIGERATOR KITCHENAID KSSS42QHX00 "Arrived on site to inspect refrigerator making noise. Upon further inspection, I removed the evap cover and turned the unit off to allow it to defrost then begin to cool again. In the process of removing the cover, I heard the noise which sounded like a fan motor but once I had the cover off, I found it was refrigerant moving in the lines. I found that there was no mastic around the cap tube. I placed a piece of mastic around the cap tube and evaporator tube and waited for the unit to start cooling. After approximately 15 mins of refrigerant flowing through the evaporator I did not hear the noise. No water leaks observed during service, job completed."

Near Jarrell, TX 76537

Kayman

Job Details: 03/02/2021

MICROWAVE GE JVM1540SM5SS Arrived onsite for microwave with no heat and other issues. Upon inspection I found the grill broke and melted on the right side. I found the touch panel non responsive but lit. I found excessive grease build up within the unit and on the electrical which would cause the electronics to fail. I found the door hinge sagging and not catching easily on the interlocks. The unit will need a magnetron capacitor diode touch panel both interlocks Door hinge main control fan stirrer cover. I found burning or charring in the wave guide as well. Due to the issues on the unit we will need to submit to AHS for approval. Office to R/S if approval Is given. ; O-emld tckt

Near Austin, TX 78729

Wesley

Job Details: 03/02/2021

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite and found failed control. Unable to enter diagnostics. Replaced control and calibrated. All checks good.

Near Austin, TX 78745

Kevin

Job Details: 03/02/2021

WASHER WHIRLPOOL NTW4516FW3 "Arrived on site and inspected washer and found hot water valve is leaking. After replacing valve ran all functions in manual diagnostic and everything is operating normally, job complete"

Near Austin, TX 78753

Matthew

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite to replace previously diagnosed parts. Replaced bin and front panels. Tested unit and unit is functioning properly. Job complete

Near Cedar Park, TX 78613

Wesley

Job Details: 03/02/2021

WASHER WHIRLPOOL MHWE301YW00 Arrived onsite and tested throughly to recreate a leak. Unable to replicate a leak. Tested standpipe for back up also. All connections are secure gained access to all water connections for real time visual inspection. No leaks at time of service.

Near San Marcos, TX 78666

Noah D

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived on site to inspect dishwasher for not spinning main motor, upon inspection found the dishwasher not pumping water.replaced pump and motor, customer had uninstalled and had a dishwasher in its place. Customer will install and test. Complete"

Near Waco, TX 76712

Jonathan M

Job Details: 03/02/2021

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site for a refrigerator that wont dispense ice for except commands at the user interface. Inspected unit and work area., icemaker section, and UI compartment. . All parts sent with me were from the original first generation model.. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)"

Near Austin, TX 78749

Leonardo

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived on site to test unit for unit not working. Test unit and found wire loose at junction. Secured connection test unit and unit test good job complete.

Near Georgetown, TX 78626

Lou

Job Details: 03/02/2021

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher element broken. Upon further inspection, I found the element broken on the right side of the unit. Placed unit in diagnostics and tested and the remaining components are operating as designed. I am ordering the element and office to schedule return service due to availability of the part. No water leaks observed during service.; ordrng 1 W10518394 (Element)"

Near Austin, TX 78739

Robert

Job Details: 03/02/2021

WASHER WHIRLPOOL WTW7000DW3 Arrived on job for complaints of lid not latch. Found latch not working properly. After replacement test operation and cleared codes. No leaks detected at time of service

Near Austin, TX 78717

Wesley

Job Details: 03/02/2021

RANGE WHIRLPOOL KXU4236YSS2 Arrived onsite for no display operation and no power. Found power at outlet.

Near Georgetown, TX 78628

Lou

Job Details: 03/02/2021

WASHER LG WT7700HVA "Arrived on site to install previously diagnosed and ordered part. Due to the valve failure, I removed and replaced the valve and tested in diagnostics. Unit is filling and operating as designed.

Near Driftwood, TX 78619

Robert

Job Details: 03/02/2021

REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived on job for complaints of not cooling. Found the UI board not responding. Will need board and keyboard to complete. ; ordrng 1 13053103SP (board lv) and 1 W10180050 (dispenser keyboard)

Near Copperas Cove, TX 76522

Job Details: 03/02/2021

WASHER WHIRLPOOL WFW9400SW01 Arrived on site and inspected F11 error code.Called office and spoke with SW who walked me through diagnosing the unit.Found the 8183259 main control will be required to complete the repair.Will return with all previously ordered parts.Office to schedule return services due to part availability.Needs more work ; ordrng 1 8183259 (MAIN CONTROL BOARD)

Near Jarrell, TX 76537

Kayman

Job Details: 03/02/2021

DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer that is heating but not spinning. Upon inspection I confirmed the complaint. I accessed the motor and found the belt shredded. I also found the pulley nut on the motor had twisted and broken off the motor shaft. I replaced the drive motor, belt and blower wheel. The unit is now working as designed. Job complete."