Service History 681 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Austin, TX 78717

David Z

Job Details: 10/06/2021

Arrived on site to install previously diagnosed parts to resolve defrost issue in RC. Removed evap cover and secured evap to rear of liner. Sealed rear cover with silicon. Replaced evap cover and added extra screws to bunny ears. Reassembled unit and verified all is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78746

Luis

Job Details: 10/06/2021

"Arrived on site for loud noise. Ran diagnostics no odd noise from evaporator fan motor or condenser fan,ran compressor tilted cabinet loud vibration noise,adjusted condenser coil behind front kickplate noise no longer present"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Austin, TX 78746

Kevin

Job Details: 10/06/2021

"Arrived on site and inspected dishwasher and found it is leaking from left heater grommet. Per Service pointer W11540964, replaced heating element. Ran cycle again and leaking has stopped, job complete"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, TX 78723

Jacob

Job Details: 10/06/2021

"Arrived onsite for unit making clicking noise during agitation. Looked at the unit and put the unit in rinse and spin. When unit started to agitate, you can hear clicking but not water being moved around. Went ahead and replaced cam, actuator and capacitor. Tested the unit and unit tested good. No leaks at this time. Job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near San Marcos, TX 78666

Andrew

Job Details: 10/06/2021

"Arrived on site to test unit for not spinning or washing properly. Found failed actuator. Installed new shift actuator. Tested unit, unit tested good. No leaks detected, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ

Near Kyle, TX 78640

Noah D

Job Details: 10/06/2021

"Arrived on site to inspect unit for ice buildup around door, upon inspection found the icemaker shooting water out of the tray causing buildup, found crack in tray causing issues. Replaced icemaker and tested. No problems found. Complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cedar Park, TX 78613

Justin

Job Details: 10/06/2021

Arrived on site to install previously diagnosed parts. I installed the track wheels and now the unit is working as designed. I checked the drain tubes and drain and found no ball bearings. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Kyle, TX 78640

Jacob

Job Details: 10/06/2021

Arrived onsite to replace the terminal block. Replaced terms block. Tested the unit. Unit tested good. No issues at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Austin, TX 78729

David Z

Job Details: 10/06/2021

"Arrived on site to follow up on dishwasher not draining and erroring out. On arrival ran unit and could hear drain pump trying to pump. Checked disposal and found disposal knockout is still in. Broke out knockout and verified unit does drain now. Unit working as designed, just could not drain due to knockout. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Round Rock, TX 78665

David S

Job Details: 10/06/2021

"Arrived on site for refrigerator not cooling in freezer and fresh food section. And to install previous diagnose parts. Gained access to the back of unit and access to the freezer evaporator to watch for frost pattern after repairs. Installed new compressor, dye drier, and access valve after evacuating system. Charged system with 150pis of nitrogen to test for leak at any point in the system and found none. Vacuumed system out for 15-20 minutes. System held a good vacuum. Then charged system with measured refrigerant charge. And monitored evaporator and found a good frost pattern forming and refrigerator beginning to cool. Operating pressures 1 low and 135 high side. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Buda, TX 78610

Kevin

Job Details: 10/06/2021

"Arrived on site and inspected refrigerator and found evaporator drain hose is clogged, cleared it and remove ice blocking drain.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Cedar Park, TX 78613

Justin

Job Details: 10/06/2021

"Arrived on site to install previously diagnosed parts. I installed the harness, control, and housing. I then tested the light and found it working as designed. Call complete."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Smithville, TX 78957

Matthew

Job Details: 10/06/2021

"Arrived onsite for dryer not turning on. Upon inspection found fuse had OL again. Customer now had ventilation cleaned. Replaced fuse. Inspected unit further and found without pressing start the heating element will automatically kick on. Unit having issues with centrifugal switch on motor or timer switches fused.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Kyle, TX 78640

Noah D

Job Details: 10/06/2021

"Arrived on site to inspect unit for not cooling, upon inspection found the compressor running at .8 amps, indicating leak in sealed system

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Pflugerville, TX 78660

Scott

Job Details: 10/06/2021

"Arrived on site ,replaced UI console. Ran diagnostics and preheat . No error codes , unit headed and responded to touch commands . Did instruct on having WiFi . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Austin, TX 78726

David Z

Job Details: 10/06/2021

"Arrived on site to diagnose refrigerator with several lights out. Found FC module has failed, causing other lights to dim. Unit now working as designed. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Niederwald, TX 78640

Leonardo

Job Details: 10/06/2021

"Arrived on site to replace capacitor,magnetron and diode, replaced parts tested unit, heated water to 1 minute, unit working as designed, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Round Rock, TX 78665

Jimmy J.

Job Details: 10/06/2021

Arrived on site for NOISE -- UNBALANCED/VIBRATE/SHAKE NOISE-UNBALANCED/VIBRATE/SHAKE. Placed in diagnostics and no error codes came on. Checked basket by pressing down on wash plate and basket is bouncing and sitting crooked. Found one of the suspension rods was bent. Took picture of bent rod for quick pics. Removed all four suspension rods and installed new suspension rods. Tested basket again and basket no longer bounces. Ran high speed spin and washer is running as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Hutto, TX 78634

Jimmy J.

Job Details: 10/06/2021

"Arrived on site for NOT COOLING PROPERLY-VENTS DOWN AT BOTTOM OF FRIDGE IS FROZEN/HUGE BLOCK OF ICE FROZEN UP >>. Took temps. Freezer cooling as designed. Fridge cooling at 47. Took reading at thermistor from main control and it is out of range. Tested voltage from UI to thermistor and it was not sending proper voltage. Based on these two failed components we recommend replacing the fan scroll along with the UI and thermistor to ensure the issue is properly repaired. Removed UI, Thermistor, and Fan scroll and installed new UI, Thermistor, and Fan scroll. Made sure to wrap new thermistor with foil tape then secure it with a zip tie. Powered on fridge and all new components are working as designed. New fan scroll has a nice sealed placement to prevent air from coming in.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Leander, TX 78641

Tommy

Job Details: 10/06/2021

Arrived onsite for rc not freezing upon arrival tested unit found voltage was good found unit however completely frozen on upper right hand side remove evap cover found evap motor had voltage but would not turn also found damper would not open and close.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78723

Jacob

Job Details: 10/06/2021

Arrived onsite to replace part ordered by previous tech. Replaced evap harness. Unit stayed on and is running as designed. No issues at this time. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS02

Near Austin, TX 78703

Luis

Job Details: 10/06/2021

"Arrived on site for damaged door,replaced damaged freezer door checked door seal good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Austin, TX 78728

David Z

Job Details: 10/06/2021

"Arrived on site to diagnose refrigerator that lost cooling in both compartments. On arrival I found the unit was unplugged with doors open. Spoke with customer who said temps got high fairly quickly. No ice was found on evaporator, and compressor was said to be hot to the touch. Plugged unit in and verified compressor is kicking on, so power is good. Ordering sealed system parts to resolve, covered under 5 year SS warranty. Customer was advised that the unit needs to stay running so that we can confirm sealed system is needed on return visit. ; ordrng 1 W11256565 (Evaporator) and 1 W10485433 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL WASHER

Model WTW7600XW0

Near Austin, TX 78758

David Z

Job Details: 10/06/2021

"Arrived on site to diagnose washer throwing SD error. Found S71 saved in diagnostic. Ran cycle and found no friction in drive system. Basket spins freely and lifts up and down on the shaft with no issues. Unit got stuck in a drain loop and just kept agitating while empty and running drain. Could not bypass this, unit has a failed pressure sensor on the control, or bad logic. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Austin, TX 78749

Kevin

Job Details: 10/06/2021

"Arrived on site and inspected dishwasher and found wash motor is not running. after replacement confirmed dishwasher is operating normally by running a diagnostic cycle. No water leaks from connections at time of service, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB01

Near Cedar Creek, TX 78612

Matthew

Job Details: 10/06/2021

"Arrived onsite for refrigerator brackets non compatible. Upon arrival inspected brackets, casters and hardware. Found additional hardware needed removal before mounting brackets. Secured brackets and prepared for castors. Secured castors and unit is functioning properly properly. Advised customer to give minimum 48 hrs before plugging unit in. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW2

Near Austin, TX 78703

Jacob

Job Details: 10/06/2021

Arrived onsite for the belt to the unit busted. Looked at the. Unit and unit was taken apart. Replaced the belt. Tested the unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW1

Near Georgetown, TX 78626

David S

Job Details: 10/06/2021

Arrived on site for dryer not drying cloths properly. Inspected unit and work area. Perform a air flow test and the unit passed. Gained access to heating element and the thermistors turn unit in and found that the heating element comes on and heating. replaced the thermal cut off and out thermostat. Unit working as designed at this time. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS92EC0AB

Near Austin, TX 78717

Wesley

Job Details: 10/06/2021

"Arrived onsite and found unit operating with failed TOD, Advised customer on repair. All checks good. Advised customer on repair."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Marble Falls, TX 78654

Cliff

Job Details: 10/06/2021

Arrived on site to diagnose an oven that is not heating properly. Found failed bake element and it will need to be replaced to complete repairs. ; ordrng 1 W10779716 (Bake element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, TX 78751

Luis

Job Details: 10/06/2021

"Arrived on site for for loud noise. Found loud vibration noise from condenser coil,adjusted front section of condenser to prevent vibration noise,after adjustment noise no longer present with compressor running."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Bastrop, TX 78602

Matthew

Job Details: 10/06/2021

Arrived onsite for refrigerator not cooling in both sections. Upon arrival unit was unplugged. Plugged unit in and monitored. Noticed compressor did not kick on and could heat a click sound from compressor compartment. Took amp draw and found 8 amps at startup then would click off. Inspected compressor and was not running. Found burned relay. Replaced relay and tested. Starting at 1.3 amps and settling at .75 amps. Unit began to cool and was not shutting off. If symptoms persist will need compressor replacement and sealed system technician scheduled for 2 hrs. Called customer late evening and stated bottle of water left in freezer was freezing. Told customer to allow 24 hrs for temperature to stabilize. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Dripping Springs, TX 78620

Brandon

Job Details: 10/06/2021

"Arrived on site to repair unit for defrost issues, found heater tested good, found failed bi metal and control, I replaced control and harness with bi metal, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Georgetown, TX 78628

Lou

Job Details: 10/06/2021

"Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer devised that the unit is cooling and making ice again. I tested temps in the FC=8 degrees and RC=40 degrees. When I went to check the temp settings, I found the UI missing digits on the display. The customer pointed out that there is ice build up at the back of the ice maker housing along the back wall and the ice bin button is broken and the bin is stuck. I attempted to remove the ice bin, but due to there being ice formed at the bottom the bin and inside where the button was, I cant get it loose. I inspected the RC evaporator and found the drip pan badly warped and ice built up on the evaporator. Also found water in the bottom the RC section. I am ordering the UI, RC evap motor/harness, ice bin and sealant and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service.

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pflugerville, TX 78660

Scott

Job Details: 10/06/2021

"Arrived on site for for control UI not responding . Found only button working was safety lock out . Replaced console UI . Unit is now responding. Ran diagnostics, no error codes . Unit passed wash test. Ran quick cycle all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Round Rock, TX 78681

Wesley

Job Details: 10/06/2021

Arrived onsite and used tubing and connectors to repair water leak from crack in original tubing.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Austin, TX 78731

Kevin

Job Details: 10/06/2021

"Arrived on site and inspected washer and Found saved error codes F8E1, F0E3, ran all functions in manual diagnostic, water pressure is good and everything passed. Ran test 51 and it passed and ran test 52 and it passed. Could not find a reason for a customers experience water pressure is good at this time. No recommended repair, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM01

Near Austin, TX 78750

Luis

Job Details: 10/06/2021

"Arrived on site. Removed evaporator cover found no frost pattern on evaporator diagnosed a leak in the system. Replaced the evaporator,compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good,checked both compartments no traces of dye unit cooling down correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Austin, TX 78717

David Z

Job Details: 10/06/2021

"Arrived on site to diagnose refrigerator not dispensing water. On arrival customer told me the unit has not been able to dispense water since arrival. Filter is currently removed. I tried to put in my bypass cap and found the pressure is too high to even install cap. Shut off water supply and reduced pressure. Installed cap and ran dispenser. Found water coming out, however pressure is too high and valve cant fully close. Ordering pressure reducing kit to resolve. ; ordrng 1 8212547RP (Inlet line) and 1 W10786952 (Pressure Reducer)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78744

Jacob

Job Details: 10/06/2021

Arrived onsite for unit not turning. Looked at the unit and saw that the belt was frayed and the coupler that holds the belt on the motor had broken off. Replaced motor and repair kit. Tested the unit. No issues at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Austin, TX 78754

Scott

Job Details: 10/06/2021

Arrived on site . Replaced drain pump and actuator. Ran calibration and diagnostics wash. All checked normal with unit . No water leaks detected at time of service. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS0

Near Austin, TX 78724

Jacob

Job Details: 10/06/2021

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Leander, TX 78641

Tommy

Job Details: 10/06/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and console. Tested unit and found it now operating as designed. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Leander, TX 78641

Tommy

Job Details: 10/06/2021

Arrived onsite for refrigerator freezing on rc and thawing fc. Upon arrival found unit to be operating as designed spoke with customer on loading habits and design. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78754

Scott

Job Details: 10/06/2021

"Arrived on site for poor water flow , found filter head not dispensing correctly . Replaced head and filter, unit is now dispensingcorrectly . No water leaks detected at time of service. Job complete."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Buda, TX 78610

Kevin

Job Details: 10/06/2021

Arrived on site and inspected washer and found stagnant water in tub. Drain pump is making noise but not removing water. Used vacuum to remove water and inspected drain pump but theres no obstruction. A new one will be needed to correct issue ; ordrng 2 W10876600 (Drain pump)s

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Austin, TX 78731

Wesley

Job Details: 10/06/2021

Arrived onsite for water level concerns and found unit operating as designed. Advised customer on design and use and care principles.

We serviced a

KENMORE DRYER

Model 110.6800201

Near Georgetown, TX 78626

David S

Job Details: 10/06/2021

"Arrived onsite for dryer tumbling bout not heating. Inspected unit and work area. Gained access to the bottom front inside of unit. Tested thermal fuse, thermistor and heating element. Found fuse and thermistor all good. Heating element was found to have a brake in in it. Installed new heating element and clean lent from cabinet. Tested unit found it heat at this time. Unit operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Cedar Creek, TX 78612

Matthew

Job Details: 10/06/2021

"Arrived onsite for range issues. Customer has video of control issues. Control has intermittent electronic issues. Removed rear panel for inspection. Checked wire harness and connections, all looked good. Replaced control and tested. Tested at 350 degrees and is functioning. Tested all cooktop burners and unit is functioning properly."

We serviced a

KITCHENAID COOKTOP

Model KCES556HBL00

Near Belton, TX 76513

Tyler

Job Details: 10/06/2021

Arrived on site for cooktop with crooked front right burner knob. Upon arrival confirmed complaint. I found infinite switch knob stem defective and bent. . ; ordrng 3 W11259362 (Front right inf. Switch)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Marble Falls, TX 78654

Cliff

Job Details: 10/06/2021

Arrived on site to diagnose a refrigerator with door not closing properly. Found unit not leveled at time of installation and leveled unit properly. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Leander, TX 78645

Justin

Job Details: 10/06/2021

"Arrived on site for a refrigerator that was not dispensing water well. Upon arrival the customer showed me how the water was trickling out of the dispenser, and informed me they were also getting low ice production. I found the ice being produced was thin, most likely due to lack of water. I also found that the water flow went back to normal with the filter out. The customer stated they just recently changed the filter. Due to this I replaced the filter head housing. The unit still had low water pressure after. This indicates a faulty valve. Returning with the dual valve already on order to install. Office to reschedule.; O-emld tckt"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near New Braunfels, TX 78132

Andrew

Job Details: 10/06/2021

"Arrived on site to test unit for not heating. Found blower control was not sending voltage to blower, oven sensor was open. Replaced control and oven sensor. Now found blower not engaging. Replaced blower, tested unit, unit now working as designed. Job complete."

We serviced a

LG DRYER

Model DLE1101W

Near Georgetown, TX 78633

Lou

Job Details: 10/06/2021

"Arrived on site to inspect dryer not heating. Upon further inspection, I found the customer had solar panels installed since last repair. I tested voltage at the outlet and git 60V. Tested each terminal and got 120V on one and 40V on the other. I advised the customer that there is not enough voltage at the outlet to power the dryer heating element, but there is enough to power the unit. I inspected the breaker box and found the new box not labeled. The old box still had the dryer breaker in it and it was on. I recommended that the customer contact the company that installed the panels and have them take a look at the dryer wiring. No lint observed during service and unit left unplugged for safety. Job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Georgetown, TX 78628

Lou

Job Details: 10/06/2021

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I inspected the drain filter and found it dirty. Cleaned the filter and placed it back in its space and placed the unit in diagnostics showing no error codes. Continued with testing and when the motor came on, it began to make a loud moaning noise as if it were struggling to pump the water through the sump. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS03

Near Pflugerville, TX 78660

David S

Job Details: 10/06/2021

Arrived on site to install previous diagnose parts. Replaced the drip pan and thermistor as per service pointer. Found rc evap fan incased in ice and found 14vdc at &an but it wouldnt come on. Replaced fan and tested it and if worked. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78745

Leonardo

Job Details: 10/06/2021

"Arrived on site to test for not working, tested unit found drain hose kinked on back of unit, also F7E2 error code, after water fill the sump and motor did not engage, need sump and drain hose to fix issue, office to reschedule ; ordrng 1 W11460946 (Sump and motor) and 1 W11414944 (Drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Spicewood, TX 78669

Brandon

Job Details: 10/06/2021

"Arrived on site for customer complaint of not enough ice and low water flow, I removed filter and inserted bypass plug, water flow tested good, instructed customer to get a new filter."

We serviced a

GE WASHER

Model GTW685BPL0DG

Near Austin, TX 78744

Kevin

Job Details: 10/06/2021

"Arrived on site and replaced lid lock kit diagnosed on previous visit and after replacement started a drain and spin cycle to confirm operation and lid lock is working properly, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near New Braunfels, TX 78132

Andrew

Job Details: 10/06/2021

"Arrived on site to install previously diagnosed parts. Installed new damper control. Tested unit, unit tested good. No leaks detected, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QTS02

Near The Hills, TX 78738

Luis

Job Details: 10/06/2021

"Arrived on site. Tested dispenser found dispenser compartment losing power diagnosed a defective main control,installed updated control kit tested unit all test passed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Pflugerville, TX 78660

Scott

Job Details: 10/06/2021

Arrived on site for microwave making a tick sound when used . Found tick noise was dampener closing after fan shuts off . No other issues found . Instructed customer thats their dampener closing and its normal. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Kyle, TX 78640

Noah D

Job Details: 10/06/2021

"Arrived on site to inspect unit for not starting. Upon inspection found the unit was not starting due to a broken latch, was not sent with door switch. ordering latch. Office to reschedule ; ordrng 1 WPW10237959 (DOOR SWITCH)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Georgetown, TX 78628

Lou

Job Details: 10/06/2021

"Arrived on site to inspect dishwasher issues. Upon further inspection, I found the upper rack adjuster wheels on the left side were broken. I removed and replaced the adjuster with an adjuster kit and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Bastrop, TX 78602

Matthew

Job Details: 10/06/2021

Arrived onsite for washer tripping breaker. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Ran normal 30 min load and competed without issue. Customer loaded washer and unit seems to be functioning properly. Could not duplicate any issues. Could be potential breaker issues. Recommended that if symptoms persist to try connecting washer to separate outlet and running another load. Customer will monitor. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Round Rock, TX 78665

Jimmy J.

Job Details: 10/06/2021

"Arrived on site for Leaking from Underneath - Dishwasher. Placed in diagnostics and no error codes came on. Found kick plate missing from the front base of the dishwasher. Ran diagnostics cycle and couldnt locate any leaks. Pulled dishwasher from cabinet to remove slack in the drain hose and water line and ran diagnostics again. Still no leaks detected with hoses exposed. The tenant stated they also have a leak whenever they use the sink. With this, I inspected the rear of the dishwasher while it was pulled out and couldnt see any water beneath the dishwasher. I did find water standing in the back right corner underneath the cabinet. I ran the sink faucet for ten minutes and found water coming from underneath the cabinet. Explained to landlord there was no leaks from water line, drain hose, or dishwasher itself. The cause of the leak was coming from the faucet pvc piping underneath the sink or something else located underneath the interior of the cabinet. They will need a plumber to remove the baseboard underneath the sink cabinet to find the leak. Job completed."

We serviced a

GE WASHER

Model GTW460ASJ5WW

Near Buda, TX 78610

Noah D

Job Details: 10/06/2021

"Arrived on site to inspect unit for not draining, upon inspection found the unit was not starting pump when selected.replaced pump and tested. Complete"

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS6

Near Georgetown, TX 78628

Jonathan S

Job Details: 10/06/2021

"Arrived n site for dishwasher leaking water. Inspected unit and work area. Found rust on wash motor. Removed sump and installed new (under manufacturer warranty). Tested operation and found leaking at heater. Office to schedule appointment when ETA is available on part. No funds collected today. Left unplugged due to possible safety concerns. ; ordrng 1 W10703867 (heater)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, TX 78745

Leonardo

Job Details: 10/06/2021

"Arrived on site to test unit for error code flashing, tested unit found F1E0 internal board fail, need control board to fix issue, will need to return with board

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Killeen, TX 76543

Tali W

Job Details: 10/06/2021

"On site for range front right burner not working on low and display not working. Found display had something internally blocking front clock. Also, front right infinite switch defective not allowing element to turn on on low. Replaced control and front right infinite switch. Unit now functioning as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Killeen, TX 76549

Tyler

Job Details: 10/06/2021

Arrived on site for washer not functioning. Upon arrival customer stated unit completed 3 full cycles before the forth cycle wouldnt continue after it reached rinse cycle. Found f7e5 error in diag. Confirmed all prior repairs still intact. Found actuator/shifter motor was grinding when activated between spin/agitation and had completed shift. Replaced actuator reassembled and tested washer. Found it functioning as designed call complete

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, TX 78748

Leonardo

Job Details: 10/06/2021

"Arrived on site to test unit for oven not heating, tested unit found bad glow igniter, replaced igniter, tested unit,unit now working as designed no leaks detected job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KMCS1016GSS0

Near New Braunfels, TX 78132

Andrew

Job Details: 10/06/2021

Arrived on site to test unit for not heating. Found console key pad not responding and wave guide has food splattered on it.Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Whitney, TX 76692

Jonathan M

Job Details: 10/06/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested the unit. The unit began to work as designed. The customer asked about one of her racks not opening and closing properly. She advised of the upper rack was falling. Confirmed the customers complaint and found that the upper left hand adjuster was broken. Spoke to claims and was advised to add it to the existing ticket. ; ordrng 1 W10712395 (adjuster)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Kyle, TX 78640

Noah D

Job Details: 10/06/2021

"Arrived on site to inspect unit for not closing normally due to a broken lid, upon inspection found the left side broken causing issues, repair covered under special project. replaced lid and tested. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 10/06/2021

Arrived on site to diagnose a refrigerator that is making unusual noise. Found condenser lines rattling causing noise. Repositioned lines and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model MTF19681651

Near Austin, TX 78717

Wesley

Job Details: 10/06/2021

Arrived onsite and found unit issue had cracked door hinge support in the door. Only the door will be needed to repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502EBS02

Near Meadowlakes, TX 78654

Cliff

Job Details: 10/06/2021

"Arrived on site to diagnose a refrigerator that has a door not closing properly. Found right side upper hinge and extension arm rounded out causing extension to hit stop prematurely. Replaced extension, hinge, and stop and tested unit. Found all is functioning properly at this time and no leaks were found at time of service."

We serviced a

GE REFRIGERATOR

Model PGCS1PJZBSS

Near Canyon Lake, TX 78132

Andrew

Job Details: 10/06/2021

"Arrived on site to test unit for no ice. Found icemaker not calling for water. Installed new icemaker and new valve. Tested unit, unit tested good. job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 10/06/2021

Arrived on site to diagnose a dishwasher that is not turning on. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Bastrop, TX 78602

Matthew

Job Details: 10/06/2021

Arrived onsite to replace damaged glass door. Took pic in SD. Replaced door and tested. Unit is functioning properly. Job complete

We serviced a

KITCHENAID OVEN

Model KOSE500ESS00

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 10/06/2021

Arrived on site to replace previously ordered parts for oven. Replaced thermal fuse and tod and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Austin, TX 78723

Jacob

Job Details: 10/06/2021

Arrived onsite for unit not turning on. Looked at the unit and saw there was no power. Upon further inspection. Found that the thermal fuse was bad and the control panel was no longer functioning. Replaced fuse and control. Tested the unit up to 350 degrees. Unit got up to temperature. No issues at this time. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Bastrop, TX 78602

Matthew

Job Details: 10/06/2021

Arrived onsite for refrigerator icemaker not making ice. Upon arrival inspected unit. Checked wiring harness near hinge and was good. Check ice maker harness and was good. Ran harvest test and passed. Ran fill test and did not fill. Made second attempt to fill and did not. Pulled unit forward for inspection of valve. Found cord and supply line kinked. Ran test with unit pulled out and ice maker filled properly. Unit is now functioning properly. Notified customer to watch cord and line when moving unit. Job complete

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Georgetown, TX 78633

Jonathan S

Job Details: 10/06/2021

"Arrived on site for washer making loud noises and unit being off balanced. Inspected unit and work area, found major rust buildup around dispenser and lid hinge. Performed diagnostics mode and monitored test operation. Verified bearing failure. Found tub leaning towards back side. Found failed suspension rods. Gained access to bearing and found stator cover gears worn. Found failed bearing.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Temple, TX 76502

Tali W

Job Details: 10/06/2021

"On site for dishwasher displaying F9E1. In diagnostics, found F9E1 not draining, FAE2 vent wax motor electrical issue. Customer stated that water would be left standing inside of unit and if he would push the cancel button, the unit would drain. Ran diagnostics cycle. Found unit turning completely off mid cycle. I was then able to press cancel and unit did complete drain cycle. Found vent fan shorting out control board. Ordering vent fan assy and control. Office to reschedule. ; ordrng 1 W11410062 (Control) and 1 W11414073 (Vent)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Leander, TX 78641

Wesley

Job Details: 10/06/2021

Arrived onsite and repaired dishwasher by replacing the dispenser and the screw. Tested unit in diagnostics and found all operating as designed. Advised customer on repair. All checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model WRB322DMBM02

Near Austin, TX 78717

Wesley

Job Details: 10/06/2021

Arrived onsite and found failed start device. Replaced start device and tested unit and found all is operating as designed. all checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Kyle, TX 78640

Noah D

Job Details: 10/06/2021

"Arrived on site to inspect unit for not closing normally, upon inspection found the wheels are very uneven, leveled unit and door fixed itself. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Belton, TX 76513

Tyler

Job Details: 10/06/2021

"Arrived on site for refrigerator not making ice. Upon arrival customer stated unit quot making ice one week after last repair. And during time they found FC not as cold as it should be. On arrival unit in defrost, temp in FC is 6/set at 0. Amp drawer to compressor when it turned on is 1.04amps. I found no evidence of refrigerant leaks. After exposing evap coils I found signs of unit going into defrost to early indicating hv control that goofed on last repair was no having a timing issue with defrosting. .; ordrng 1 W11334745 (Evap fan) and 1 W11399844 (Hv control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Georgetown, TX 78633

Jonathan S

Job Details: 10/06/2021

"Arrived on site for refrigerator water filter not staying in place. Inspected unit and work area. Attempted to install water filter and found door not staying shut. Will need to replace water filter housing.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Temple, TX 76502

Tali W

Job Details: 10/06/2021

"On site for dryer not powering on. Found wall outlet receiving 120VAC on L2, no voltage to L1 causing dryer to not power on. Informed customer to have electrician fix the outlet issue. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Austin, TX 78744

Leonardo

Job Details: 10/06/2021

"Arrived on site to test unit for rack falling off, tested unit found track stops missing, installed stops tested unit, unit working properly no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS04

Near Leander, TX 78641

Tommy

Job Details: 10/06/2021

Arrived onsite for refrigerator not making ice. Upon arrival found water would dispense after customer replaced unit filter. Found unit ice maker having voltage and water but motor turning weakly and heater not turning on. Ordering ice maker office to reschedule upon receiving.; ordrng 1 W11483245 (Ice maker)

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNXS0

Near Austin, TX 78746

Luis

Job Details: 10/06/2021

"Arrived on site for thin too no ice. Ran diagnostics weak water flow entering reservoir diagnosed a defective water valve,replaced water valve ran diagnostics good water flow and unit passed all diagnostic test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV02

Near Pflugerville, TX 78660

Scott

Job Details: 10/06/2021

Arrived on site for freezer ice maker leaking . Found fill cup full of ice and ice bin solid ice from leak . Replaced triple valve and ice maker . Ran harvest all checked normal. All connections dry . No water leaks detected at time of service. Job complete .

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Leander, TX 78641

Justin

Job Details: 10/06/2021

Arrived on site for a washing machine throwing a F8E4 error code. The customer stated that the unit will flash different lights and beep continuously. I gained access to the float switch and found the tray full of water. I then put the unit into diagnostics mode and found stored error codes F9E2 for drain issue and F8E4 for overfill. I put the unit into diagnostics mode and it ran through as designed with no leaks. I found the customer recently installed a water softener and was still using pods as detergent. I informed the customer on how this can cause over sudsing resulting in a leak. I found this was most likely the cause of the float tray with water in it. I advised the customer on proper soap usage via the user care guide. Call complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78758

Scott

Job Details: 10/06/2021

"Arrived on site for dryer not heating but tumbling . Checked element ,thermostats and fuse . All checked normal. Checked and found no voltage coming from timer . Replaced timer . Also found outlet failing . Dropping a leg of power . Could twist power cord slightly and get correct voltage , but once let go it would drop. Informed customer outlet will need to be replaced . Job complete"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near New Braunfels, TX 78132

Andrew

Job Details: 10/06/2021

Arrived on site to test unit for leak. Found no evidence of leak. Found hot and cold water lines were crossed. Fixed lines. Ran multiple diagnostics and quick wash cycle with out a single drop. Advised customer no evidence of water leak apparent. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Georgetown, TX 78633

Lou

Job Details: 10/06/2021

"Arrived on site to deliver previous part ordered. I left the ice bin, in the box, on the front porch and rang doorbell. Did not see the unit. Job completed."