We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near New Braunfels, TX 78132
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for error code f3e1(water level system error). Air trap was clean and not clogged. Drain screen was clean and clear. Replaced control and water level switch. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78681
Justin
Job Details:
11/17/2021
"Arrived on site for a dishwasher that had no water coming out of the spray arms. Upon arrival the customer stated they had an additional issue. They found the top rack wheels were breaking off and no longer holding the basket up. I put the unit into diagnostics mode and found stored error codes F4E3 for motor not running and F7E1 for no heat. I then ran a diagnostics cycle and found the motor not energizing at all. I gained access to the control and found good voltage coming into the unit, but no voltage going to the motor. Upon further inspection I found spiders living in the control, which may have damaged the control. I informed the customers on my findings.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected refrigerator and found fresh food evaporator thermistor is frosted over, took one picture. Removed all frost with steamer, took one picture. Replaced evaporator cover ensuring new thermistor is in the correct location. Recommended that homeowner allow refrigerator to cool for at least 12 to 24 hours, job complete if it continues will need high-voltage control board and door front user interface, not the interior door one."
We serviced a
ELECTROLUX MICROWAVE
Model EW30MC65JS3
Near Dale, TX 78616
Jacob
Job Details:
11/17/2021
Arrived onsite for unit giving and F44 error code. Looked at the unit and pushed the microwave button. The F44 error cam on instantly. Tried to pull the unit out but had an issue with getting the unit fully out. Let customer know that a 2 man will be needed or if they can have the unit pulled before out arrival then a 2 man will not be required. . Office to reschedule ; ordrng 1 5304461119 (Fan motor)
We serviced a
JENN-AIR COOKTOP
Model JEC4430BS00
Near Austin, TX 78705
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for cooktop giving f1e0 replace ui.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Round Rock, TX 78681
Jimmy J.
Job Details:
11/17/2021
"Arrived on site for unit is very noisy. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and dishwasher is not making any abnormal noises but the kitchen, breakfast area and living room are all one room and they are all on tile. This makes the dishwasher sound loud. I also found the sound barrier blanket was not seated over the left side evenly. I removed the dishwasher and secured the sound barrier blanket properly. I ran the dishwasher and it sounds quieter to me. No leaks detected. Job completed."
We serviced a
GE DISHWASHER
Model GLD4450N00CS
Near Smithville, TX 78957
Matthew
Job Details:
11/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced wash motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model KEBC208KSS02
Near Smithville, TX 78957
Matthew
Job Details:
11/17/2021
Arrived onsite for wall oven with F3E2 error code and high temperature. Upon arrival found that customer did replace oven sensor due to error code. Did correct error however did not resolve runaway temperature issue. Checked sensor and was good. Tested unit at 350 and found that after unit reached target temperature it would continue to heat and not cycle down. Control has stuck relay.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, TX 78744
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for lower oven light staying on. Found door latch not hitting door. Removed door latch and secured door latch correctly test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Belton, TX 76513
Tyler
Job Details:
11/17/2021
Arrived on site for refrigerator dimming lights during start up. Upon arrival I isolated all active components I think wiring system and couldnt find any shorts or failures. Called techline Sr# 7732216969. After running all tests recommend techline determined that the fraction of a second lights dim then get bright are a normal operation of the unit. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78633
Wesley
Job Details:
11/17/2021
Arrived onsite for f2e2. Reset unit at breaker and error persisted.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25CQXFB02
Near Kyle, TX 78640
Jacob
Job Details:
11/17/2021
"Arrived onsite for unit not staying consistently freezing or cold in the refrigerator. Customer said that the unit is working properly at the moment p. Looked at the unit and temperatures seemed good. Looked at the back of the freezer to see if any ice buildup was present. Did not see any issues, did notice that 2 cubes of ice was stuck in the chute keeping the door open. Customer said they would see the cubes just melt out of there fro time to time. Let customer know if the door does stay open it allows warm are to get in and may cause the unit temperature to not stay consistent. Asked customer to keep an eye on the cubes getting stuck and keeping the door open. No issues at this time. Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Bee Cave, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected ice machine and found production is good, found install location has a gravity drain but installers connected drain pump and have entire drain hose length behind ice machine. Showed homeowner how icemaker would work better without drain pump. This would require a hole cut in the cabinet immediately to the right of the icemaker to direct drain hose into gravity floor drain, access hole should be a 9 to 12 in. Square Toward the rear of the cabinet with the bottom of the square 6 to 9 inches off the floor. Drawers would be removed to access this area. to install drain hose properly into PVC floor drain. Builder will need to be contacted to make this adjustment, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW
Near Austin, TX 78702
Scott
Job Details:
11/17/2021
Arrived on site for dryer not heating. Found unit is heating . Taking customer multiple times to dry load . Ran temp an air flow with meter . Found air flow restriction. Recommended to have exterior vents cleaned . No lint build up in unit at time of service. Job complete .
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC2
Near Austin, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected dryer and found tension pulley is rattling. After replacement dryer is running properly, job complete"
We serviced a
GE DRYER
Model GTX42GASJW
Near Austin, TX 78727
Justin
Job Details:
11/17/2021
"Arrived on site for a dryer leaking gas. Upon arrival the customer had the gas turned off. As soon as I turned the gas on I began to smell a leak. I used my leak detector and used it on all gas components. I could not detect any leak via the leak detector. However, I could hear a whistle coming from the valve at the wall. I also found this is where the strongest gas smell was. This indicates the gas smell is coming from the wall, and not the unit. I informed the customer on my findings and shut the gas back off. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Austin, TX 78750
David Z
Job Details:
11/17/2021
Arrived on site to install heating element due to missing grommets. Installed new element and retested. Verified unit working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, TX 78617
Matthew
Job Details:
11/17/2021
Arrived onsite for washer going out of balance. Upon arrival inspected unit. Found suspension rods shot and agitator loose. Tub is bouncing with nothing in it. Will need to order and replace suspension rods and agitator. Office to reschedule.; ordrng 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Manor, TX 78653
Scott
Job Details:
11/17/2021
"Arrived on site and replaced UI touch panel control that customer had on site . Replaced UI , checked button functions all checked normal. No gas leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kyle, TX 78640
Jacob
Job Details:
11/17/2021
Arrived onsite for unit not passing the wash cycle. Tested the unit in automatic diagnostics and unit barely put in any cold water. Checked the water line going to the cold water and found that it clogged with what appears to be rock chips. Remove clog. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details:
11/17/2021
"Arrived on site for dishwasher top rack falling down. Inspected unit and work area. Found adjuster broken. Found tracks intact. . Removed failed adjuster and installed new. Assembled unit and tested rack operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected refrigerator and found water dispenser is not running, reset all connections find valve end it is now working properly. Took a short video, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSQ01
Near Manchaca, TX 78652
Kevin
Job Details:
11/17/2021
We serviced a
WHIRLPOOL MICROWAVE
Model MH1160XSB3
Near Georgetown, TX 78628
Jonathan S
Job Details:
11/17/2021
"Arrived on site for microwave not heating. Inspected unit and work area. Performed diagnostics and tested operation. Measured amp draw and found magnetron drawing amps indicating a failed magnetron. Measured capacitor and found within range. Will need to replace magnetron and diode.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMW03
Near Round Rock, TX 78681
David S
Job Details:
11/17/2021
Arrived on site for fridge door gasket being torn up. I installed the new gasket. The unit is now shutting properly with no air leaks.
We serviced a
WHIRLPOOL WASHER
Model MEDB955FW1
Near Austin, TX 78737
Kevin
Job Details:
11/17/2021
"Arrived on site and Replaced steam valve in dryer, customer spoke with office and added that they also wanted door swap to the other side. No prescreened door swap kit was ordered for a return service call.; ordrng 1 W10895133 (Door reversal kit)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS2
Near Lakeway, TX 78734
David Z
Job Details:
11/17/2021
"Arrived on site to diagnose dishwasher that is not running cycles. Unit isnt responding to start / cancel button presses. Checked control and ribbon cable and found no issues or discoloration on the control. Unit needs a new console.Advised we will order part and attempt to have AHS locate console. Office to schedule when a new console can be found. ; ordrng 1 WPW10084136 (Console)"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03STSS0
Near The Hills, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected dishwasher and found wash motor is noisy while running. after replacement dishwasher is operating normally, job complete."
We serviced a
GE REFRIGERATOR
Model ZISS420DRHSS
Near Austin, TX 78730
Taylor M
Job Details:
11/17/2021
"Arrived on site to diagnose built in refrigerator with cooling issues in the rc and sub zero temperatures in the fc, upon arriving I gained access to the rc and fc and found that the unit is cooling correctly but the door seal on the rc is bad and letting moisture and air build up in the top of the rc. I am ordering a new gasket for the refrigerator compartment and authorization due to the part being over pre auth. Office to reschedule when the part arrives.; ordrng 1 WR24X10145 (Rc gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Dripping Springs, TX 78620
Robert
Job Details:
11/17/2021
Arrived on call to replace previous diagnosed. After replacing panel customer inspected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Manor, TX 78653
Matthew
Job Details:
11/17/2021
Arrived onsite for dishwasher flipping breaker. Upon arrival put unit in diagnostics and found F6E4 overfill switch stuck open. Ran diagnostics test and passed without error. Checked components and recorded amp draw. Customer stated breaker trips on any cycle. Ran 1 hr wash and monitored for entire cycle. Amp draw never exceeded 7 amps. Could not duplicate issue. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5SHAXMQ10
Near Austin, TX 78731
Luis
Job Details:
11/17/2021
"Arrived on site for not dispensing ice. Tested ice dispenser found paddle not engaging switch,removed cover found broken pins on bracket. Installed a new bracket reassembled dispenser compartment tested water and ice dispenser unit working as designed.; used 1 WP2180226 (Bracket) from stock"
We serviced a
WHIRLPOOL WASHER
Model wfw70hebw0
Near Austin, TX 78731
Taylor M
Job Details:
11/17/2021
"Arrived on site to diagnose washer with a weeping valve, upon arrival I found the water was shut off at the wall and the customer explained that the unit leaks through the valves I gained access and removed the inlet valve and replaced it, the unit is now operating properly as designed with no leaks observed.Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Georgetown, TX 78628
Lou
Job Details:
11/17/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found a small amount of ice in the bin. Placed my gauges on the unit and checked pressures and they were good. The unit was in harvest mode so I continued watching the formation on the evaporator and found no ice forming on the left or right side and when the sheet slid off the evap onto the grid cutter, it broke into pieces. I found the water dispenser corroded and not sending water to the far right edge. I removed the dispenser and attempted to clean it but was unable to get he debris out of it.I replaced the dispenser and retested and water flow was much better. A sheet of ice formed and the left and right sides were forming better. I recommended that the customer monitor the unit and contact our office if needed. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 110.267525
Near Marble Falls, TX 78654
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a washer that is not spinning properly. Found basket drive worn out and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/17/2021
. Placed in diagnostics and got F8E4. Found water inside float pan. Dumped water and ran diagnostics cycle and found water dripping from left side tube extension. Pulled out dishwasher and couldnt find source. Pulled down overfill protection funnel and found small crack in tub directly ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/17/2021
was clicking a week ago while two others were using even when this was on was off --all the other burners are working. Removed burner head and plate and inspected orifice for anything blocking port. Looked good. Reinstalled burner head and plate and tested top right burner. Lit on second click. Allowed flame to remain on for close to a minute. Turned off and relit on first click. Continued testing and burner is lighting as designed. All other burners lighting on first or second click as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78744
Luis
Job Details:
11/17/2021
"Arrived on site for no cool. Removed cover found ice ball on inlet of evaporator,replaced the compressor and evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78726
David Z
Job Details:
11/17/2021
Arrived on site to diagnose dishwasher that was throwing F8E4 error. Checked float switch and found float switch is showing flood state even with no water in the tray. Removed and replaced float. Retested and unit is working as designed. Advised customer on proper use and cleaning of unit. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78749
Luis
Job Details:
11/17/2021
Arrived on site for no ice. During fill cycle icemaker not sending power to valve diagnosed a defective icemaker. Replaced icemaker ran a cycle water filled icemaker. ; used 1 W10884390 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Kyle, TX 78640
Jacob
Job Details:
11/17/2021
"Arrived onsite for unit making noise at the beginning of the unit sensing. Customer turned the unit on and when it started sensing. It made a lot of noise at the start, put unit in automatic diagnostics and saw F7E5 shifter issue. When trying to take off the bolt that holds the stator in place, the bolt was seized on to the stator. Let customer know that the unit will need a to be rebuilt with a new gear case, slider, clutch, stator and rotor and screws.
We serviced a
KITCHENAID WASHER
Model KAWE570BWH1
Near Austin, TX 78725
Matthew
Job Details:
11/17/2021
Arrived onsite for washer not draining. Upon arrival tested unit. Found switch activated and basket does spin however pump does not energize.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Manor, TX 78653
Scott
Job Details:
11/17/2021
"Arrived on site , replaced both upper front stoppers . Stopped are firmly sitting in rails . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID RANGE
Model KDRP467KSS09
Near Austin, TX 78731
Taylor M
Job Details:
11/17/2021
"Arrived on site to install previously diagnosed control for improper voltage to the convection motor, upon arriving I gained access to the zodiac control at the front panel and found that the zodiac control that I have is only utilized for oven cycle selection and is operating properly,
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Austin, TX 78702
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEM4
Near Jarrell, TX 76537
Wesley
Job Details:
11/17/2021
Arrived onsite for ice not producing. Found trickle leak causing back up in fill spout. Replaced valve and reinstalled ice chute gasket and cleared all ice. Unit is now operating as designed. Advised customer on the repair.
We serviced a
WHIRLPOOL OVEN
Model MGT8775XS00
Near Georgetown, TX 78626
Lou
Job Details:
11/17/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the center burner valve stem leaking gas, I removed and replaced the valve and checked all gas line connections for leaks with my liquid leak detector. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
GE REFRIGERATOR
Model CSB42WP2NCs1
Near Georgetown, TX 78628
Lou
Job Details:
11/17/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised that the unit stopped cooling in the freezer section and after cycling power, the unit has been cooling since. I tested temps in the FC=3 degrees & RC=38 degrees. Placed unit in diagnostics and tested the components and all passed. No error codes showing. Inspected the main control and it looks good as well. I advised the customer that the control might have glitched and normally after cycling power, it will reset the controls and the unit will continue to operate as designed.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Kingsland, TX 78639
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found unit has no refrigerant in it and is r600a. Ordering nitrogen to locate leak and components to correct issue. Office to set return appointment for 3 hours. ; ordrng 1 Nitrogen (Nitrogen) and 1 W11370574 (Compressor) and 1 W11512410 (Condenser) and 1 W11394622 (Evap) and 1 W11506635 (Coupling) and 1 W10843121 (Nonuv drier) and 1 WPW10143759 (Uv drier)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Austin, TX 78745
Scott
Job Details:
11/17/2021
"Arrived on site for washer leaking . Found valve dripping into tub . Replaced valve . Ran calibration and diagnostics wash. All checked normal .
We serviced a
KENMORE OVEN
Model 790.4200361
Near Georgetown, TX 78626
Wesley
Job Details:
11/17/2021
"Arrived onsite for oven issue and was able to explain concern about beeping sound coming from oven. Advised customer that upper oven temp thermostat is preheating more than the initial time. Part is no longer available, however apart from the annoyance of repeat tones, the unit is holding temperature properly. Advised customer on status.
We serviced a
KENMORE OVEN
Model 790.488329
Near Liberty Hill, TX 78642
Lou
Job Details:
11/17/2021
"Arrived on site to inspect wall oven not heating in Bake mode. Upon further inspection, I removed the bottom panel and found the Bale element shorted out.I am ordering the bake element and scheduled return service ; ordrng 1 318254906 (Bale element)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bastrop, TX 78602
Matthew
Job Details:
11/17/2021
Arrived onsite for washer lid falling down and not staying open. Upon arrival tested unit. Found hinges felt loose. Removed console to access hinges. Found failed hinges. Replaced right and left hinge. Tested unit and unit is functioning properly. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Austin, TX 78733
Luis
Job Details:
11/17/2021
"Arrived on site. Ran diagnostics all test passed,adjusted settings unit working as designed"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Waco, TX 76708
Al
Job Details:
11/17/2021
"Arrived on site to inspect a wall oven burning customers food. Ran diagnostics and unit had no stored error codes. I calibrated the unit and unit tested properly. Also provided the customer with the WiFi team number, so she can set up WiFi on her wall oven. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cedar Park, TX 78613
David S
Job Details:
11/17/2021
"Arrived on site for ice maker not working. I inspected the unit and work area. I jumped the ice maker and found it cycling. It did not fill. I tested voltage to the ice maker and found 125 vac. I tested voltage to the fill valve and found it only getting 4vac. I swapped in a new ice maker and found the same outcome. I che led the fill tube and found it clear. I called techline and spoke tj sr#7732263092. I advised him of my findings and he recommended replacing the ice maker and valve at the same time. I found the valve ohming out at 8 Mohms, which is out of range. The office will reschedule. ; ordrng 1 W11524655 (Valve) and 1 W11556926 (Ice maker)"
We serviced a
GE REFRIGERATOR
Model GSH25GGCBWW
Near Waco, TX 76708
Jonathan M
Job Details:
11/17/2021
Arrived on site for refrigerator thats freezing the bottom but its not cooling on the top of the freezer or refrigerator. Inspected unit and work area. Confirmed customers complain and found the math operator fan not running. .; ordrng 1 WR23X10476 (Evaporator fan assembly)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Marble Falls, TX 78654
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a dishwasher that is not draining. Found drain pump impeller broken and replaced pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Bee Cave, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected range and found right front burner cap and right rear burner cap are swapped positions. After setting them properly all burners are operating normally, job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/17/2021
"Arrived on site for Not Cleaning Dishes Properly - Dishwasher. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and water filled, spray arms spun, diverter turned, drain pump drained, and heating element came on. Customer showed me pictures and one plate looked like it still had something on it but not food, more like marks were soiled items on the plate didnt wash completely off. Customer stated she pre rinses items. Customer stated most items are clean but is concerned about other items that dont seem to be completely clean. Recommended using normal cycle plus high temp and heated dry going forward. Customer is using pods with rinse aid already inside. Customer has a water softener so I turned down rinse aid dial to 2. No leaks detected. Dishwasher running as designed. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Lakeway, TX 78734
David Z
Job Details:
11/17/2021
"Arrived on site to diagnose ice machine not making ice. Talked to customer who said the unit has not been run in over a month, but wasnt making ice. I ran the unit through diagnostic tests. Foundwhen the unit tried to drain, the water was backing up into the drain pump tube due to a drain obstruction. Found a piece of plastic lodged in the drain keeping from draining. Removed plastic and retested. Found unit still is draining super slow. Found the drain line behind the unit is folding and kinking, not allowing water to drain and keeping some in the reservoir. Advised customer to replace the drain hose and this should resolve all issues.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Austin, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected wall microwave and found F2 E1 showing on control panel. Took pictures. Call will need to be rescheduled When control panel arrives.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dripping Springs, TX 78620
Robert
Job Details:
11/17/2021
Arrived on call for complaint of F2E2 code. Code is for communication error. Checked the connection and found to be good. Ordered both parts. ; ordrng 1 W11368911 (Control UI) and 1 W11305308 (Control)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Georgetown, TX 78626
Wesley
Job Details:
11/17/2021
Arrived onsite and found mount screw shorting the filter board. Corrected short problem and replaced blown fuse. Unit is now operating as designed. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MGDX655DW2
Near Cedar Park, TX 78613
David S
Job Details:
11/17/2021
Arrived on site for dryer intermittently starting and stoping. I inspected the unit and work area. I tested the unit and found the flame igniting. I gained access to the thermistors and found them in good condition. I spoke to the customer and they stated it would stop half way through and then randomly start again. I tested the door switch and found it working. I spoke to the customer about replacing the timer. I installed a new timer and retested the unit. It is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Killeen, TX 76542
Tyler
Job Details:
11/17/2021
"Are on site for refrigerator not making ice since last repair. Upon arrival confirmed temps in FC were under 5degrees, and also ran tests 56&57 and found no faults or issues with ice maker. I then ran test 45 and found inlet valve not opening when 120v was applied causing unit not to fill ice maker. Replaced valve then reassembled and tested unit. Found ice marker fully functioning as designed. With no leaks during repairs. Informed customer to give unit 24hrs to fill bucket with ice. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Wesley
Job Details:
11/17/2021
Arrived onsite and replaced freezer evap harness and replaced freezer module but found a different module is causing the circuit to dim. Ordering triple module harness and additional module for icebox. All else checks good. ; ordrng 1 W11462342 (Module) and 1 W11205082 (Triple module)
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS0
Near Kingsland, TX 78639
Cliff
Job Details:
11/17/2021
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a freezer that is not sealing properly. Found door gasket misshapen and reshaped it using applied heat. All is working properly at this time and no water is hooked up to unit.
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW1
Near Marble Falls, TX 78654
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a dryer with damage to cabinet. Found back left corner crushed. Cabinet and leg will need to be replaced to complete repairs. Also ordering bulkhead in case needed. Office to set return appointment. ; ordrng 1 W11299301 (Bulkhead) and 1 W11417441 (Cabinet) and 1 W11444912 (Leg)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Round Rock, TX 78665
Jimmy J.
Job Details:
11/17/2021
Arrived on site for F8 E4 flashing. Customer stated they found water on the floor. When they opened the dishwasher it was full of suds. Placed in diagnostics and got F8E4. No other error codes came on. Cleared error code. Removed float pan and found soapy water inside float pan. Emptied float pan. Ran diagnostics cycle and couldnt identify any leaks while diagnostics cycles ran. At the end of diagnostics there were no suds present. Customer has a water softener and has the rinse aid dispenser full. Customer is using pods with rinse aid already in the pod. Expressed the importance of only using pod with rinse aid already in pod and no rinse aid in the rinse aid dispenser to avoid oversudsing. Having a water softener cuts half of the rinse aids job out so too much rinse aid and dishwashing detergent can cause oversudsing which leads to the door leaking and filling the float pan full of water stopping the dishwasher and reflecting the F8E4 error code. No leaks detected. Dishwasher running as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS01
Near Blanco, TX 78606
Robert
Job Details:
11/17/2021
Arrived on call for complaint of temperature warm. Found the evaporator cover covered in ice. Customer will defrost refrigerator to gain access.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104EBS1
Near New Braunfels, TX 78132
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for not starting properly. Found door latch was stuck in the closed position. Found piece of plastic in latch preventing it from opening. Removed plastic and opened latch. Tested unit, unit now working as designed. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Austin, TX 78745
Luis
Job Details:
11/17/2021
"Arrived on site for cooling complaint. Removed cover found lower section of evaporator incased in ice due to clogged drain,cleared drain checked water flow through drain good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78732
David Z
Job Details:
11/17/2021
"Arrived on site to follow up on refrigerator that was still making a ticking noise when running at times. On arrival I found the noise present again, coming from the left side of the unit by the dryer. Confirmed the noise is refrigerant moving through the refrigerant lines, and is not any form of damage. Called and spoke with tech line, SR 7732270865. Tech line confirms that the noise is refrigerant moving through the lines, and there is not much that can be done to remove the noise. The angle on the dryer is already adjusted to slow flow. Unit is working as designed, and no repair is needed, does not affect function. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KRFC302EBS00
Near Temple, TX 76502
Tyler
Job Details:
11/17/2021
Arrived on site for refrigerator filling ice maker continuously. AUpon arrival confirmed complaint and after further inspection I found the inlet valve silo lid to ice maker stuck open. Replaced inlet valve reassembled and tested unit. Found unit now functioning as designed and shutting off valve when needed. No leaks during repairs call complete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Leander, TX 78641
Lou
Job Details:
11/17/2021
"Arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics showing error code F3E2 & F5E1. Cleared the codes and continued with testing. Unit operated as designed. I inspected the valve for any leaks and found none. Tested the valves and it is getting voltage and functioning properly. Tested the lid lock assembly and it is operating as designed. I tilted the unit back and found gearcase oil on the rotor, drain pump and all four panels (photo).(MS). No water leaks observed during service.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Austin, TX 78730
Luis
Job Details:
11/17/2021
"Arrived on site for no ice. Ran diagnostics ice dumped from tray,icemaker passed harvest ran fill test passed. Found some items in freezer not frozen checked temp in freezer reading 23? removed cover found evaporator incased in ice. Ran defrost heater,heater not powering on diagnosed a defective harness and sensor ordering harness and cover assembly. ; ordrng 1 W11394920 (Cover) and 1 W11396530 (Harness) and 1 Lmonly (Lm only)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS0
Near Round Rock, TX 78665
Justin
Job Details:
11/17/2021
"Arrived on site for a vent hood with the lights not working. Upon arrival I found the light switch in the off position, but the lights were on and very dim. When I pressed the light on switch, the lights would be slightly brighter. However, they were still extremely dim. I found you could only turn the lights off if you unplug the unit. I gained access to inside the unit. I found the harness in good shape. This indicates a faulty LED driver. I replaced the driver and then tested the unit. The lights were now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78704
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for damaged front panel. Replaced panel test unit and unit test good job complete
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24HZ01
Near Austin, TX 78704
Scott
Job Details:
11/17/2021
"Arrived on site , replaced control box . . Lights are functioning normally. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Jarrell, TX 76537
Wesley
Job Details:
11/17/2021
.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
David S
Job Details:
11/17/2021
"Arrived on site for fridge no cool. I inspected the unit and work area. I hooked my gauges up to the unit found the low side at -20 and the high side at 80. I evacuated the system and found burnt oil coming out of the system. I attempted to use nitrogen to clean the system but found the cap tube restricted. I
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near New Braunfels, TX 78132
Andrew
Job Details:
11/17/2021
Arrived on site to test unit for error code f0e9(off balance). Also error code f2e2(contact service). All connections secure and all functions appear to be operating as designed. Advised customer to download app and connect unit to WiFi for software update. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Bastrop, TX 78602
Matthew
Job Details:
11/17/2021
"Arrived onsite for washer not functioning. Customer stated that unit turned on in the middle of the night and the door was open. Upon arrival tested unit. Found difficult to access service mode. Finally did and found F24 overflow , F11 unknown error. Tried calling tech line but call dropped 3 times. Unit would automatically trigger drain pump to activate even with no water present in tub. Due to unknown error ordering main control and pressure sensor and returning with drain pump. Unit is in RV and must be made accessible for service. Office to reschedule ; ordrng 1 W11044866 (Pressure sensor) and 1 W11334605 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, TX 78130
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for clicking noise. Found actuator not engaging and splutch was broken. Replaced splutch and actuator(from truck stock W10913953). Tested unit, unit working as designed. Job complete."
We serviced a
GE COOKTOP
Model JP676
Near Copperas Cove, TX 76522
James
Job Details:
11/17/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Canyon Lake, TX 78132
Andrew
Job Details:
11/17/2021
Arrived on site to replace inner door and dispenser. Customer denied panel for slight blemishes. Needing new inner door. Please inspect part. Returning tech see attached. Office to reschedule.; ordrng 1 W11559689 (Inner door)
We serviced a
MAYTAG DRYER
Model MVWC555DW0
Near San Marcos, TX 78666
Jacob
Job Details:
11/17/2021
Arrived onsite for unit making noise and was not able to get the unit stop or do anything else. Heard the drain kept going. Put a new control in it. Was able to get into diagnostics and unit started with no problem. Upon getting to the spin cycle the unit made a loud noise when trying to spin. Upon further inspection found that the gear case was not working to get into spin. Ordered parts. Needs authorization before returning. Also was trying to let the home owner now that the unit needs to be pulled out of the wash room because there hardly any room to work on the unit. Said to let the owner of the unit know for them to get it out before our return. Office to reschedule ; ordrng 1 WPW10006384 (Belt) and 1 W11454734 (Gear case) and 1 W10721967 (Cam kit) and 1 W10902814 (Wash plate)
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near New Braunfels, TX 78130
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for console resetting mid cook cycle. Unit is connected to WiFi. Replaced console, tested uni, u it working as designed. Advised customer to reconnect unit with new console to WiFi. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near New Braunfels, TX 78132
Andrew
Job Details:
11/17/2021
"Arrived on site to replace previously diagnosed sump assembly. Replaced sump, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Kingsbury, TX 78638
Jacob
Job Details:
11/17/2021
Arrived onsite for unit stuck with the drain mode coming on when plugged in. Customer plugged the unit and it went to drain mode really quick. ordered new control. Office to reschedule.; ordrng 1 W11458145 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Blanco, TX 78606
Robert
Job Details:
11/17/2021
"Arrived on call to replace previous diagnosed parts. Replaced both hinges , belt , motor and cam. After installation test operation. No leaks detected at time of service."
We serviced a
GE DISHWASHER
Model ZDT975SPJ0SS
Near Blanco, TX 78606
Robert
Job Details:
11/17/2021
Arrived on call for complaint of display not working. Found that power is being supplied to UI. Will need UIti complete. ; ordrng 1 WD21X23556 (I control)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78628
Jonathan S
Job Details:
11/16/2021
"Arrived on site for dryer knob broken. Inspected unit and work area. Found timer stem broken off in dryer knob. Contacted claims department for authorization to repair (MS), was approved to continue with repair. Removed broken timer and installed new. Installed new timer knob and tested operation. All tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Marcos, TX 78666
Robert
Job Details:
11/16/2021
Arrived on call to replace previous diagnosed part. After installation test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near New Braunfels, TX 78130
Andrew
Job Details:
11/16/2021
Arrived on site to test unit for not cooling. Customer stated unit has been working great since last repair. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Seguin, TX 78155
Andrew
Job Details:
11/16/2021
"Arrived on site to replace auger motor and yoke from previous diagnosis. Replaced motor and yoke. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS5
Near San Marcos, TX 78666
Jacob
Job Details:
11/16/2021
"Arrived onsite for the light not working. Tried to replace the control, however, was sent with the control. Re ordered control. Office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Buchanan Dam, TX 78609
Cliff
Job Details:
11/16/2021
Arrived on site to diagnose a washer that is not cycling properly. Found main control shorted and break in the wiring harness. Replaced control and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.