"Arrived on site for dryer making a squealing noise when used. Upon arrival confirmed noise issue and traced it to back right roller support. Used repair kit and replaced rollers, belt, and pully. Found noise no longer present and unit heating as designed call complete"

"Arrived on site to test unit for left oven not heating, tested unit found left oven clicking but no spark, recommend replacing igniter and DSI board, ordering parts rescheduled for 11/30 but customer wants it done sooner if possible ; ordrng 1 WPW10511278 (DSI board) and 1 W11355922 (Left oven bake igniter)"

"Arrived on site for washer not agitating . Ran diagnostics,no error codes . Found bolt in agitator loose . Tighten bolt down . Unit passed test wash . Instructed on proper loading methods . No water leaks detected at time of service . Job complete"

"Arrived on site for ice build up in freezer section. Found bottom of mullion bowed preventing even seal from gasket placed light at bottom light showing through took multiple pictures of issue. Called tech support,sent pictures to tech support tech support sending information and pictures to product review team SR#773774478"

Arrived onsite for a refrigerator to replace the previous diagnosed parts. Upon trying to get the refrigerator out of the cabinet and off the concrete floor up onto the wood floor in front of it we found the right side trim hitting the cabinet above the unit before the wheel was high enough to set on the wood floor. The customer wants to cut the back of the trim off for it to clear. I called the office and was instructed to let the customer know we were not allowed to alter the refrigerator and we cannot do anything with the floor or cabinets. I explained everything to the customer and he stated he was going to cut it and call the warranty company to get us back out. Call complete.

Arrived onsite for washer with a leak. On inspection found water marks coming out of the over sud vent and you can see the water marks on the bottom of the washer. Informed the customer on how not to over sud the unit. Customer said it only happens when you do multiple loads in one day. Could not duplicate the leaking on the unit. No water leaks detected during service.F5E2 F0E2

"Arrived on site to inspect top load washer noise. I found the cam pulley nut has gotten loose causing the pulley to drop and rub on the motor cover. I removed and replaced the cam, actuator, and belt. I reassembled and tested. The unit now operates as designed. No leaks observed during service."

Arrived on site to diagnose range throwing F8E0 error for fan speed too low. Ran unit and found fan never came on. Checked fan and found it was never plugged in from factory. Connected fan and verified proper function and full preheat. Repair completed.

Arrived onsite for sub optimal ignition and replaced the burner head to improve performance. Unit is now operating as designed. Advised customer on the difference between power burner and normal burner function.

"Arrived on site to diagnose dryer that is not powering on. Tested unit and found good power to unit and control, but dead console. Replaced console and tested unit. Verified unit working as designed and heating. Repair completed."

"Arrived on site to test unit for not dispensing water, customer stated it is dispensing but at times to valve starts to pulsate loudly, was able to mimic issue, replaced valve and advised customer to monitor, if issue persists then a pressure regulator will need to get installed, at this time job complete"

"Arrived on site for door seal issues. Found gasket falling out of door liner channel,added adhesive to liner channel reinstalled gasket checked door operation good."

Arrived onsite to install properly ordered parts. Upon arrival I pulled the unit apart and found the missing screws on the inside of the unit and I was able to straighten out the base of the unit and the leveling feet where still in useable condition so I reused them The in up the unit back together and tested and found that the rattling was gone.

Arrived onsite for previously diagnosed parts. Went to install the transformer and the part in the box was a fan. Right box wrong part from the factory. ; ordrng 1 WP4375079 (Thrmst fix)

"KCGS550ESS05 arrived on site to inspect a cooktop not sparking. Upon arrival the customer stated that the unit works but when it stopped, the circuit breaker was tripped. I tested the unit and found that all burners were operating as designed. Upon further inspection of the unit I found that one of the wires in the harness was pinched and stripped exposing the wire to potential arcing. Replaced the harness and verified that all wires are secure and clear of any potential damage. Adjusted the flame height per customer request. No gas leaks detected during service."

Arrived onsite for a dishwasher not starting. The customer stated it would keep beeping at them so they unplugged it. I powered the dishwasher up and it went into standby mode with no issues. I checked stored error codes and found an F8E4 and F9E1. I found water in the overflow pan. I found the drain pump working as deigned. I emptied the pan and ran the diagnostics cycle finding the machine working as designed with no leaks or issues. I found the fill valve shutting off and not weeping. I went over detergent use with the customer and explained how to look for sudsing and steps to take if this is happening. Call complete.

"On arrival verified complaint of incorrect temps. Current temps on arrival are 0 and 36. Per customer unit will run correctly for a few days and then Randomly fail. Will be warm 24 hrs and then cool again, installed a data logger and rescheduled for 11/16.; schdld next appmnt for 11/16 THU !"

"Arrived on site for burners having a different color flame. Center burner not working. Customer says it happens in morning. Arrived on site and was unable to duplicate. Found all flames blue. Advised customer a dehumidifier, paint or anything that changes the oxygen in air may cause failure. It is more likely that there are impurities in gas. Removed center burner. Cleaned and cleared orifice and build up under cap. Verified operation. Call complete."

Arrived on site for not making ice. Upon arrival. Unit does not have an icemaker. Advised customer that icemaker is an accessory and will need to contact the manufacturer. Job complete

"Arrived onsite for dryer making noise. On inspection I could hear debris in the blower wheel. I gain access to the back on the unit. I found the debris in the blower wheel, removed it and reassembled the unit. Tested the unit and the noise is gone. Apt #4308"

Arrived on site for previously diagnosed parts. Installed the light switch and the light is working as designed and no water leaks detected during service.

Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor test unit and unit test good job complete

"1338Arrived on site for no ice. Found obstruction in fill line,removed obstruction ran harvest test passed icemaker filled with water. Noticed water line kinked due to shut off valve placement if issue occurs with no ice again adjustment to shit off valve will be needed so water line doesnt kink when unit is pushed back into placement"

"Arrived onsite to install provided ice maker. Upon inspection I found that the ice maker was not the correct one, the APT COMPLEX. Will obtain the correct ice maker and have us come back for installation apt to call when they have part"

Arrived onsite for intermittent control function and ui panel responsiveness. Found some evidence of a debris short on the control. Cleaned control and reassembled. Unit is now operating as designed. Advised customer on findings. All checks good.

"Arrived on site for multiple issues. Found defective fresh food door gasket,loud noise from damper control and rust on all 3 doors ordering new doors,damper control and gaskets; ordrng 1 WPW10594329 (Damper control) and 1 13094747SQ (L ff door) and 1 13094739SQ (R ff door) and 1 13094917SQ (Fzr door) and 1 WPW10214168 (Nameplate)"

Arrived on site to diagnose refrigerator not making ice in the freezer. Tested unit in test 121 and found a message for bin full. Watched unit cycle and didn't see bail arm move at all. Replaced icemaker and retested. Verified unit working as designed. Repair completed.

Arrived onsite for a refrigerator with temps rising is both compartments and not making ice but can hear the water noise but still no ice. I tested temps on arrival and found the RC at 37 degrees and the FC at -2 degrees. I found the ice bucket about 3/4 full and the ice in the bucket looked evaporated. I found no error codes for the icemaker. I found the ice fan working. I ran a harvest test and small slivers came out. I ran the fill test and found no water to the icemaker. I tested the valve using a 1/4 hose and the valve worked as designed. I ran service test 19 and had 12VDC to the fill tube heater and found it drawing amperage and working. After running it a minute I tried the fill test again and the icemaker filled properly. I called techline and spoke with TJ SR# 7737751519. TJ advised coming back with a new fill tube heater and making sure it is in contact correctly at the fill tube and icebox housing and to bring a valve if the heater is good. Ordering W11482383 valve and W11226501 heater. Office to RS.; ordrng 1 W11226501 (Heater) and 1 W11482383 (Valve)

Arrived on site to test unit for right rear burner not igniting. Cant see any spark from igniter. Replaced module and unit still not working. Will need to replace igniter office to reschedule ; O-emld tckt

Arrived on site to inspect refrigerator RC lights not working. I found the RC module flickering. I am ordering the RC module to resolve. No leaks observed during service. ; ordrng 1 W11527432 (RC module)

"Arrived on site for not powering on. Upon arrival, test polarity and is good. Reset control and is responding correctly. Ran diagnostics and got error code F7-E5 shifter fault. Used actuator W11481722 from Truck stock. Test unit and is operating as designed. No leaks present at this time. Job complete contacted Kurt from techline. Let him know findings. SR# 7737751456"

Arrived on site to inspect single wall oven error code. The code being displayed is F3E0. I removed the unit from the wall and found a bad connection on the temperature sensor connector. I removed and replaced the sensor and adjusted the connection. I reinstalled the unit and tested. The unit now operates as designed.

Arrived on site to test unit for unit leaking from vent. Removed front panel saw water on vent. Replaced vent test unit and unit test good job complete.

Arrived onsite for unit not receiving enough water. Tested and found supply line kinked. Secured supply line. Tested and now unit is functioning properly. Job complete

KOCE500ESS11 arrived on site to inspect broken support. Verified customer concerns. Part was damaged in the box. Reordering the supports. Unit has not been serviced. SVC fee to be collected upon return. Returning tech to inspect part prior to arrival. ; ordrng 1 W10909479 (Supports)

WDT750SAKZ1 arrived on site to inspect a dishwasher with an F8E4 error code. The customer stated that even with very little soap the unit makes a lot of foam. Inspected and found the float switch sitting in soapy water. Learned that the customer is using dishwashing liquid made for hand washing dishes. Informed the customer about the proper products to use in the unit and gave advice about care of the unit. Poured the water out of the drip tray and reassembled the unit. Tested and the unit operated as designed with no water leaks observed during service.

Arrived on site for fc light not operating. Upon arrival inspected unit and found thin piece of frost causing door switch to stick. Cleared frost. Unit is operating as des. Job complete

WGD4850HW2 arrived on site to inspect a dryer not heating. Inspected all sensors and connections in the back of the unit and found everything secure and within operating range. Tested the Ignitor and found it to be good. Tested the valve and found that pins 1-3 were showing open but the rest of the connectors were within operating range. Also found damage to the pulley. Ordering the pulley and gas valve for R/S. No gas leaks detected during service.; ordrng 1 WP8318277 (Gas valve) and 1 WP691366 (Pulley)

Arrived on site for a refrigerator. That is not making ice. Inspected unit and work area. The customer explained that the unit does make ice often on but that they are having more and more issues with the icemaker consistently making ice. Did confirm only two batches of ice in the ice container. The customer advised that is all the ice that it has made in the last 12 hours. When ahead and replace the icemaker and tested the unit. The unit is now working an operating as designed. Call complete.

Arrived onsite to complete repair. Replaced cord. Tested unit and unit is functioning properly. Job complete

Arrived on site to test unit for unit not working. Test unit and found console not connected correctly. Secured connection test unit and unit test good job complete.

"Arrived on site for dishwasher leaking and not starting. Upon arrival found dishwasher leanin* heavily forward from not being installed correctly. Found water was pouring out of front of door and falling down into drip pan under unit triggering leak switch. Correctly leveled and installed 7nit and cleared water. Found dishwasher fully working as designed with no leaks, call complete"

"Arrived on site to test unit for not draining, tested unit found failed drain pump, replaced and tested, unit is now running as designed, no leaks detected job complete"

Arrived on site to inspect double wall oven. The customer showed me damage on the bottom of the unit that was there when they recieved it. I called Whirlpool techline and spoke with Butch 7737751685. I documented the damage with Butch and sent him photos. Butch instructed the customer call customer care for further information.

"Arrived on site for a washing machine that wont go past the filling portion of the cycle. Inspected unit and work area. Ran unit through diagnostics and found an F8 E1 (long Ill) error code. I tested both valves and found the cold water valve, barely pulling in any water. Went to check the water supply at the wall, and even in the off position at the wall, I found full water pressure through the water hose. The customer attempted to turn off the water at the main, but was unable to do so. Ordering the water valve, but the customer will need to be able to turn off the water prior to the return trip. Rescheduled the customer to 11/16.; ordrng 1 W11210463 (Valve) and 1 W11170317 (Valve)"

"Arrived on site to inspect dishwasher door seal. Upon further inspection, I found the door seal good, but the control panel fascia was peeling away from the panel (photo). I placed the unit in diagnostics showing no error codes and tested and unit is operating as designed. I am ordering the control panel (console) and UI and scheduled return service for 11/15/23. No water leaks observed during service.; ordrng 1 W11460908 (Control panel) and 1 W11460962 (UI)"

Arrived on site to perform sealed system repair. Tapped system and found pressure present. Evacuated system. When I removed the compressor I found excessive amount of oil in the compressor. I replaced the compressor and drier and vacuumed down. Fixed a leak on the condenser line and charged unit. Verified good pressures. Replaced main control as well. Powered on unit ane verified cooling return. Repair completed.

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised the leaking has stopped, but that her icemaker has not worked since the previous visit. Tested the temperature in the ice box and found the ice box temperature at 4?F. Ran through all tests on the icebox fan, thermistors, icemaker, motor, and icemaker fill. Found all tests run as designed, except for the icemaker fill. I found that the fill tube was frozen. Ran service test 19 on the fill tube heater and fascia. Found 115 V going to the fill tube heater. Im ordering a fill tube heater and icemaker for repair. The office will need to contact the customer about her return date due to an out of stock and PSP item.; ordrng 1 W11658802 (Icemaker) and 1 W11087201 (Fill tube heater)"

Arrived on site for no ice. Ran diagnostics weak to no water flow removed filter good water flow continued diagnostic test all other test passed unit will need another water filter.

"Arrived on site found upper drawer falling of tracks due to glides,removed drawer adjusted slides reinstalled drawer tested drawer operation good."

Arrived on site to install new control to resolve unit tripping breaker during a preheat. Replaced main control and ran preheat to 350. Verified full preheat and temp held. Advised that the area in general has experienced intermittent electrical issues with 240v appliances. Unit working as designed at time of repair. Call completed.

Tried speaking to customer over the phone. Number listed on ticket wasnt the correct number according to person spoken to over the phone. Will need office to reschedule once correct contact info is known.

Arrived on site to inspect cooktop. The customer informed me the LF element does not heat. I tested and found the element heating and cycling properly. I tested the element numerous times and did not find any failures. I instructed the customer to keep using the element and to let us know if the issue reoccurs. The unit is operating as designed at this time. W

"Arrived on site for water leaking,found frozen drain cleared drain flushed obstruction from drain checked water flow good."

WDF330PAHS5 arrived on site to inspect a dishwasher not draining. Customer stated that when they moved in there was water inside of the dishwasher. They attempted to run the unit but the water would not drain. Placed the unit into service diagnostic mode and found no error codes. Attempted to drain the existing water but the water remained inside the unit. I could hear the drain pump running so I checked the garbage disposal inlet and found that the knockout plate was still in place. I removed the knockout plate and tested the unit again. The dishwasher drained as designed. No water leaks observed during service.

KDTM404KPS1 Arrived to inspect no water. I found the issue was the circulation pump would not operate. The motor showed Mohms and was variable. I removed and replaced the Pump assembly and tested. The unit regained full function. No leaks observed during service.

Arrived on site for dishwasher not washing dishes. Ran diagnostics and got 6-4 error code . Found no water was entering unit . Checked float switch and found utensil under float . Removed item and re ran diagnostics. All checked normal no water leaks detected at this time. Job complete. Charged 162.36 collected 178.60 AUTHO FTL394

"Arrived on site for a left front burner not igniting consistently. Found burner warped, causing inconsistent ignition. Replace burner head assembly. Tested and unit is now functioning properly. Job complete."

Arrived on site to test unit for unit making taping sound found upper spray arm hitting dishes on the bottom rack. Lifted upper rack to the high position test unit and unit test good job complete.

Arrived on site for a dryer that is making abnormal squeaking sounds intermittently. Inspected unit and work area. The customer had a load of sheets inside the dryer upon entry and I could immediately hear the squeaking coming from what sounded like the rollers. Disassembled the dryer and did confirm that the lower left-hand roller was causing the squeak. Went ahead and replaced both rollers and idler pulley and tested the unit. The unit begin to work and operate as designed. Call complete.

"Arrived on site to inspect refrigerator temps. Upon further inspection, I found the unit turned off. Turned the unit on at the control and pulled unit out to check compressor. I found the compressor is operating and while testing, I used my black light to look for any dye leaks. I found no leaks. I placed my guards on the sealed system high and low ports and found the unit was low in refrigerant. I inspected the welds at the compressor and drier and found the heat loop tubing coming out of the compressor had a small leak as it was producing a small air bubble (photo). I advised the customer of my findings and advised that I would have to order parts and our office will schedule return service due to the difficulty of the repair. I am ordering the compressor, UV dye drier, access valve, R600 kit, LOKRING kit, NITROGEN, and CNOTE-PLACE ON CANCELATION LIST WITH ANY SEALED SYSTEM TECH, CNOTE-2 HIR JOB. The unit was left unplugged for safety.; ordrng 1 CNOTE (PLACE ON CANCELLATION LIST) and 1 R600KIT (R600 KIT) and 1 LOKRINGKIT (LOKRING KIT) and 1 CNOTE (2 HOUR JOB) and 1 NITROGEN (NITROGEN) and 1 W11370574 (Compressor kit) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 3 W11504448 (Lokring cap tube to drier)s"

"Arrived on site for unit not making ice . Found unit not cooling at all . Both sections room temp. Compressor making buzzing noise . Replaced start relay and cap. Unit still buzzing and compressor pulling 3.9 amps . Ordering compressor , evap, service port ,uv drier ,r600 kit ,nitrogen weigh 3 hrs . No water leaks detected at this time. Call to set return ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evap) and 1 Serviceport and 1 Uvdrier and 1 Nitrogen and 1 R600kit and 1 Weight3HRS"

"Arrived on site for refrigerator needing previously diagnosed ice maker. Upon arrival reconfirmed issue and installed ice maker. Ran test harvest and found unit fill and functioning as designed with no leaks, call complete."

Arrived on site for center burner not lighting . Found burner cap had warped slightly . Replaced burner head . Center burner is igniting properly now . No gas leaks detected at this time. Job complete

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638"

WRT318FZDM10 arrived on site to inspect an ice maker not working. Examined the unit and found that the ice maker fill tube was not properly inserted into the ice maker. Adjusted and tested and the ice maker harvested and filled as designed. No water leaks observed during service. Unit 1213

Arrived on site to test unit for center burner not igniting. Test unit and found clogged burner head. Cleaned burner head test unit and unit y test good. Job complete

"Arrived onsite for previously diagnosed parts. Installed pump and motor on the unit. Running unit in diagnostics cycle, the dishwasher completed the cycle with no water leaks detected during service."

Arrived on site to inspect dishwasher not drying. I put the unit into diagnostics and found no stored error codes. I ran a test cycle and took an amp draw of the heater at 8 amps. The unit is operating as designed at this time. I instructed the customer on detergent use and rinse agent. No leaks observed during service.

"Arrived on site to test unit for F1E4 error, tested unit found unit displaying error every time unit is started, removed panel and found multiple brackets holding panel in place broken, replaced panel and control per service manual, tested unit, unit is now running as designed, if this issue returns, upper and lower switch assembly will need to be replaced, at this time job complete"

Arrived onsite to unit 408 and corrected fill tube extension that had come loose and was leaking. Corrected by adjusting the extension for a better fit.

On arrival verified broken Fc switch. Found FC switch was broken physically. Replaced Fc switch and all lights and functions came back online. Job complete. No leaks detected during service. Operational test is good.

"F7-E1 tachometer missing or wrong signal . Raised unit to inspect lower components. Actuator, and motor are good. Found capacitor is out of capacitance. Need to replace capacitor. Replaced capacitor W11395618. Cleared error code. Test unit and is now operating as designed. No leaks present at this time. Job complete"

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from owi sensor. Found sensor not sitting correctly allowing water to leak. Secured sensor correctly ran 2 test and no leaks present job complete.

"WRT518SZFM02 Arrived to inspect noise. The issue was the evap fan blades contacting ice. I found the evaporator fully encased in frost, with no indication of defrost system heat. Testing revealed the thermal safety fuse within the defrost harness had failed. I removed frost fro the evaporator to get the customer by and returning tech will need to replace the harness and defrost if required. No water connections to unit.; ordrng 1 W11609822 (Harness W/Thermal Fuse)"

"Arrived on site for unit not cooling in either section. Upon arrival, tested unit and found compressor. Not running. Disassembled and inspected and found wiring harness to start device and compressor was detached. Secured harness and tested. Compressor now kicked on and unit is cooling. Customer will monitor temperature over 24 hours. Job complete."

"Arrived on site to inspect OTR microwave not heating. I verified supply voltage. I ran the unit and verified the issue. I found no stored error codes. I can not hear the magnetron run. I am ordering the transformer, magnetron, capacitor, and diode to resolve. Office to order parts and schedule service. App#7307; ordrng 1 W11391712 (Magnetron) and 1 W10832024 (Mag thermostat) and 1 WPW10574736 (Capacitor) and 1 W11224856 (Cavity thermostat) and 1 W11545871 (Transformer) and 1 W11256462 (Diode) and 1 W11551761 (Interlock) and 1 W11551558 (Interlock)"

"Arrived on site for dishwasher leaking water. Upon arrival found F8E4 in diagnostics. Found extremely soapy water left over under drain tray/float switch. Ran unit with just water for 45 minutes and found no signs of leaking. Did find customer wasnt using dishwasher soap and instead unsung dish/sink soap, instructed customer on using dishwasher safe soap and rinse aid for better drying. Documented issue with techline Austin sr#7737736240. Call complete"

WDP540HAMZ0 arrived on site for a dishwasher not draining. Customer stated that she has to drain the unit twice in order for it to fully drain. Checked the resistance of the drain pump and found it outside of operating range. Ordering a drain pump for return service. R/S for Tuesday 11/14. No water leaks observed during service.; ordrng 1 W10876537 (Drain pump)

Arrived onsite for airflow issue and found dryer lint trap housing clogged with lint. Disassembled and Repaired by removing the internal clog from the lint trip. Advised customer on repair. All checks good.

Arrived onsite for a wall oven with the control not responding correctly. The customer showed me a video of the screen selections working but the selections on each side of the screen would not respond. The customer reset the power and everything started working and has worked now for two weeks. I found the oven not connected to WiFi. I connected the oven to WiFi and explained to the customer about the updates and what can happen if it is not connected. The customer tested the oven from his smart phone and the oven responds and works as designed. At this time the oven is working as designed. Call complete.

Arrived onsite and completed compressor replacement and gave full 30 minute vacuum of system. Held properly. Charged with 4.5 oz of r134a. Unit is now operating as designed.

"Arrived on site to replace faulty start switch. Replace start relay switch and tested and unit was still having intermittent issues. Unit will run for seven minutes at a time and then shut off, but will easily restart without issue by pressing start button. Appears unit has breakdown in the wiring harness. Ordering Harness , door switch, motor and timer. Office to reschedule ; ordrng 1 W10186129 (Harness) and 1 WP3406107 (Door switch)"

"Arrived on site to inspect top load washer. The customer informed me the unit is running wildly out of balance even on small loads. I found the basket is not within manufacturer specifications due to service pointer W11684122. I found the cabinet damaged due to this. I am ordering the basket, cabinet, and suspension to resolve. Office to order parts and schedule service. No leaks observed during service. ; ordrng 1 W10596395 (Cabinet) and 1 W11172199 (Basket)"

WFE975H0HZ2 arrived on site to replace previously diagnosed and ordered part. Removed and replaced the LF heating element and tested the unit. The heating element cycled as designed. Rand diagnostic test on the unit and the unit is operating as designed. Informed the customer on the operation of the unit.

Arrived on site for washer not turning on. Entered unit in diagnostics. Found f8e1. Customer advised she has the hot water off due to plumbing. Confirmed no hot water to system. Found unit was noisy during spinning. Found back panel was not secured. Center was banging the cabinet. Removed back panel and corrected panel. secured drain line to water line. Advised customer of fault and that plumbing caused fault. Unit is now operating as designed. Call complete.

"JGRP548HL05 Arrived to inspect beeping and blinking. The unit would blink three amber blinks on the left UI. I reseated all harness connections between the main control area and UIs and then entered service test mode. The unit began to function and I then found both bake ignition systems malfunctioning. Upon inspection, I discovered the ignition wires were not connected and after correcting, the unit operated as designed. No gas leaks detected during service."

"Arrived on site to test unit for door not sealing properly, tested unit found RC gasket has multiple gaps, leveled doors and molded gasket into place with heat gun, doors are now sealing properly job completed"

"Arrived on site to replace previously diagnosed basket, belt, wash plate, suspension, gear case, shift actuator and cam, replaced parts and tested, unit is now running as designed, no leaks detected job complete"

Arrived onsite for a refrigerator with a DISPESNER TUBE THAT IS RATTLING AROUN. Upon inspection I found that the screw that holds the tube in place were left loose. I tightened it up and tested it and found that the tube now stays in place

Arrived on site for unit not spinning the clothes out properly and making a loud noise. Upon arrival inspected unit. Found actuator arm not engaging. Fully causing cam to stick and grind. Unit would not go fully into spin mode. Replace cam assembly and actuator. Tested and unit is now operating with no noise . Job completely.

WRS325SDHZ08 arrived on site to inspect a refrigerator ice maker not making ice. Customer stated that temps are fine. RC=37 FC=9(and dropping). Upon inspection I found that there was ice in the ice maker. Attempted to run the ice maker test and the unit did not perform. Removed power from the ice maker and restored it and the ice maker did not cycle to the home position. Removed the ice maker and tested the voltage and found 123VAC going to the ice maker. Replaced the ice maker and applied power and the unit found the home position. Ran the ice maker test and the unit performed as designed. No water leaks observed during service.

Arrived on site for dryer needing thermistor. Upon arrival found thermistor working within specs. Inspected heating hardware and found no failures. Found L2 connection on terminal block was fried. Replaced terminal connection and reassembled and tested unit. Found dryer working as designed. Call complete ; ordrng 1 279318 (Terminal kit Truck stock)

"Arrived on site to replace dispenser board, per tech line and previous diagnosis. Replaced dispenser board, tested unit, unit is running as intended. Job complete."

"Arrived on site with new basket and suspension. Removed top panel. Replaced basket and suspension, verified operation. Call complete."

Unit needed to be reset following repeat oversudsing error. Unit is now operating as designed. Unit suds are worked out of the unit. All checks good.

"Arrived on site to diagnose oven heating past set point. On recent inspection the inspector noted the temp moved past 25 degrees and noted this as out of spec. Advised that per whirlpool there is no documented limit to temperature swings, as long as average temp matches set point. Customer has been using the oven with no issues. Unit working as designed. Advised on proper use and care of unit. Call completed."

"F0-E3 overload , F7-E6 motor circuit open. Raised unit to inspect lower components. Test capacitor and is good. Test motor and is good. Found failed cam has caused actuator shifter arm to fracture. Need to replace cam and actuator. During replacement of cam found some plastic shavings cleaned shaft with brush. Installed new cam and actuator. Cleared error codes and test unit by running an automatic test cycle. At end of test, cam is not sliding up and down gear case shaft correctly causing actuator to make non stop loud clicking. Need to order gearcase , agitator and come back with another actuator and cam in case they were damaged during testing. Office to reschedule ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11550891 (Agitator)"

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I found the outer door panel I was sent with was black instead of SS. Ordering W11416371 SS outer door panel. RS for Wed 11/15.; ordrng 1 W11416371 (SS outer door panel)

Arrived on site to test unit for no power. Test unit and found correct voltage. Tallest fuse and fuse was open. Replaced fuse test unit by heating water for 1 minute and unit test good job complete.