We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78626
Paul
Job Details: 10/20/2022
Arrived onsite for a dishwasher that is leaking water at the front right corner. I found the float switch loose and causing the leak. I removed the housing and made sure the gasket was good and clean. I tightened the float switch assembly and stopped the leak. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 10/20/2022
"arrived on site to test unit for not draining. Found Allen wrench stuck in drain pump. Replaced pump, unit working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS1
Near Austin, TX 78738
Leonardo
Job Details: 10/20/2022
Arrived on site to replace control board and found broken control board and they would need to get installation back out to remove unit to work on it. Customer will get them out but shes going to try to get it replaced. Job complete at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78744
Matthew
Job Details: 10/20/2022
"Arrived onsite for dishwasher with error code H20 error. Upon arrival inspected unit. Ran diagnostics and found error codes 8/2: 8/1, ran auto test and passed. Did notice that when calling for water the unit was struggling with water flow through inlet. Also noticed when fill cycle was complete the amount of water was not to a satisfactory level. Called tech line for assistance. Tech recommended replacing fill valve. Provided SR#7734868078. Replace valve. While replacing valve found debris in supply line. Tried flushing line and found very little pressure from supply line. Notified customer that the builder will need to be contacted to restore the supply line pressure. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Bastrop, TX 78602
Joe Z
Job Details: 10/20/2022
Arrived onsite for not draining. Upon arrival inspected unit and found disposal knock out plug was still intact. Removed plug and test unit. Unit operates correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Round Rock, TX 78665
Kimo
Job Details: 10/20/2022
"Arrived onsite to install previously diagnosed parts. Upon inspection I found that the control and filter where all getting proper voltage. Upon further inspection I found that the ui was unresponsive though the unit had power. I check the connector at the ui to the control and found it good. I then replaced the ui and pushed the power button to test and found that the ui showed signs of life but the console lock was on, I got it out of that setting and ran diagnostics test 12 and let the unit run through all its service mode checks and found that the unit operated as no leaks. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bastrop, TX 78602
Joe Z
Job Details: 10/20/2022
Arrived onsite for Washer just goes from sensing to done. Upon arrival ran diagnostics and there were no saved error codes. Ran automatic test and agitator and spin are not operating. Found capacitor with no capacitance. Need to replace capacitor. Replaced capacitor and retest agitation and spin. Both now operate correctly. Started a normal cycle and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Taylor, TX 76574
Maurice R
Job Details: 10/20/2022
Arrived onsite for MW vent not working. On inspection found that the fan connector pin 5 blue wire was not seated all the way push the pin in and reconnect the connector. Tested unit and it is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 10/20/2022
"Arrived on site to test unit for loose FC handle and stuck water filter. Tightened handle and removed filter, unit working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA00
Near Bastrop, TX 78602
Joe Z
Job Details: 10/20/2022
Arrived onsite for Special Project S84638 - PRE-ID W11632139 x4?LED . . Replaced all 12 LEDs. Unit is operas designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near Harker Heights, TX 76548
Tyler
Job Details: 10/20/2022
Arrived on site for refrigerator freezing all items in the rc. Upon arrival confirmed issue and upon further testing found cause of failure was rc thermistor reading 50 degrees when actual temps was 33on arrival. Replaced thermistor and control and informed customer to allow 24 hrs to stabilize temps. Call complete
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78731
David S
Job Details: 10/20/2022
"Arrived on site to install previous diagnose parts. I gained access to the hub and replaced it with new. I gained access to the belt and actuator and replaced the, with new. I tested the unit and found it working as designed. It is now spinning and agitating properly. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Maurice R
Job Details: 10/20/2022
Arrived onsite for oven not heating. On inspection found sensor was 1K ignitor was 8M. Replaced the ignitor tested unit to 350?. Unit working as designed.no gas leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Buda, TX 78610
Leonardo
Job Details: 10/20/2022
Arrived on site to test unit for unit leaking. Test unit and found unit not draining. Found disposal had knock out still on. Removed knock out drained unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Austin, TX 78735
Luis
Job Details: 10/20/2022
"Arrived on site diagnosed a defective Led moduel,per service pointer removed all led modules,installed new updated led modules all leds working as designed. Autho S84638"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Austin, TX 78721
Wesley
Job Details: 10/20/2022
"Arrived onsite and captured the coolant and replaced the compressor and installed a new access valve and dye drier. Tested for blockages, then pulled vacuum for 20 minutes. Charged system with 5.3 oz of r134a. Unit is now operating as designed. All checks good. Advised customer on repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Waco, TX 76705
Jonathan M
Job Details: 10/20/2022
"Arrived on site for the washing machine that is not completing cycles. Inspected unit and work area. Ran the unit through diagnostics and found an F7 E6 (motor circuit open) and F0 E7 (clothes detected during the clean washer cycle) error codes. I ran the unit through a diagnostic test and when it got to the spin portion of the unit, the unit began to spend button showed an F7 E1 ( tachometer missing or wrong signal) error code. I attempted to place the unit back in the service diagnostics and found the unit booting out and would not re-enter diagnostics until I unplugged it. Replaced the control and capacitor tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEP01
Near Austin, TX 78750
Vincent
Job Details: 10/20/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was rattling noises. Found the evap fan cover rattling with the evap cover. Used some sound pad to help with noises leveled unit again. Units operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kyle, TX 78640
Kevin
Job Details: 10/20/2022
"Arrived on site exposed evaporator and found no frost buildup, ran test 6 and defrost heater is working properly. Customer manually defrosted freezer 4 days ago and it has been fine since. Experience may have been due to an air gap caused by a food item that the customer already corrected. No further repair is needed at this time, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78754
Wesley
Job Details: 10/20/2022
Arrived onsite and found valve causing wash failure because the cold water will not fill. Replaced valve to repair function. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Temple, TX 76501
Tyler
Job Details: 10/20/2022
"Arrived on site for washer needing previously diagnosed ui control. Upon arrival reconfirmed issue and installed required part. Reassembled, tested, and insured unit had fully functionality restored with no leaks during tests. Unit functioning as designed call complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Coupland, TX 78615
Cliff
Job Details: 10/20/2022
Arrived on site to replace previously ordered parts for freezer. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Austin, TX 78734
Vincent
Job Details: 10/20/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint was the dishwasher not turning on and leaking water. Found the switch tuned off, I flip it on. Entered diagnostics and found no stored error codes, tested unit and is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, TX 78737
Luis
Job Details: 10/20/2022
"Arrived on site for no ice. Ran diagnostics E5 error code on icemaker diagnosed a defective thermistor on icemaker. Replaced icemaker,power cycled unit ran harvest test passed no errors ran fill test passed."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Kyle, TX 78640
Leonardo
Job Details: 10/20/2022
Arrived on site to test unit for hot light staying on and unit tripping the breaker. Test unit and when I was testing for voltage the breaker tripped on its own with nothing on. Advised customer to get electrician out to get the breaker fix and then we could come back and take care of the unit hot light on customer will call back.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Taylor, TX 76574
Maurice R
Job Details: 10/20/2022
"Arrived onsite for previously diagnosed parts. Removed the old pump, installed the new pump and tested unit in diagnostics mode. The unit is working as designed.no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Elgin, TX 78621
Cliff
Job Details: 10/20/2022
Arrived on site to replace previously ordered parts for washer. Replaced water valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Belton, TX 76513
Tyler
Job Details: 10/20/2022
Arrived on site for washer Not complaining cycles and doing nothing but filling. Upon arrival confirmed issue but found no error codes in diagnostics. I did however find that the pressure to was loose on the control and not staying attach properly. I was able to repair hose and ensure that it was clamping down onto the control properly and not sleeping off allowing unit to fill and then continue through all cycles as designed with no leaks found during test. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Andice, TX 78628
Kimo
Job Details: 10/20/2022
Arrived onsite for dishwasher that is not drying. Upon inspection I found that the element showed open when tested with my meter upon further inspection I found that the element had separated. I replaced element and tested unit and found unit operating as designed job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Round Rock, TX 78681
Paul
Job Details: 10/20/2022
Arrived onsite for a dishwasher to replace the heating element for Special Project S17304. I replaced the heater and ran the diagnostics cycle to check for proper operation and leaks. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Taylor, TX 76574
Maurice R
Job Details: 10/20/2022
Arrived onsite for dishwasher holding water. On inspection found water at the bottom of the unit. Drain the unit in then went into diagnostics mode. The unit did not pump water. Replaced pump and motor. Ran diagnostics mode again and the unit is operating as designed. No water leaks detected during service.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Austin, TX 78732
Vincent
Job Details: 10/20/2022
"Arrived on site for range, inspected unit and work area. CX complaint was convection fan not turning on. I tested unit and found convection fan operating as designed. CX also explained the front two burners with simmer would not ignite properly. I filed down the ports from burner head to igniter to help ignite better. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Killeen, TX 76542
Tyler
Job Details: 10/20/2022
"Arrived on site for dryer not turning on. Upon arrival confirmed issue and verified unit had stable power supply and polarity. Found all fuses, stats, and element functioning within designed specs. Found door switch failing leading to unit not turning on. Replaced switch, tested unit, and found dryer working as designed call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78681
Paul
Job Details: 10/20/2022
"Arrived onsite for a washer that was making a clicking/clacking sound. The CX had a mixed load of laundry washing when I arrived. I watched the unit finish the wash cycle, rinse, and spin. The unit completed the cycle and worked as designed with all sounds normal. I found no stored error codes. I inspected the drive system and found a lighter under the unit and saw where the pulley guard had set down on it at one time. I removed the debris under the washer and lowered the feet. The feet were screwed all the way into the chassis. The unit is working as designed. There were no water leaks present at the time of service. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Waco, TX 76710
Jonathan M
Job Details: 10/20/2022
Arrived on site for a wall oven that wont heat. Inspected unit and work area. Ran unit to diagnostics and did confirm neither elements were turning on or working. I remove the oven from the wall and checked the heating components. Found the TOD and bake and broil elements showing continuity. Powered on the unit and trace voltage at the High limit TOD and traced voltage back to the control. Found 9 V coming from the line two to ground at all connectors. Advise the customer there an issue is with power supply and they will need an electrician to come out to resolve their power supply issues. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Kyle, TX 78640
Andrew
Job Details: 10/20/2022
"Arrived on site to test unit for loud grinding noise. Found cam gears were worn out preventing spin and agitate. Replaced cam, belt and cover. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Briarcliff, TX 78669
Luis
Job Details: 10/20/2022
"Arrived on site. Fresh food section still freezing items and water lines,installed plate,removed damper cover,disconnected damper harness with damper door closed found cold air migrating around damper housing with damper door closed. Added sealer between gaps till air no longer migrating through."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Liberty Hill, TX 78642
Gerry C
Job Details: 10/20/2022
Arrived to correct wall issue. I applied paint provided to the CX to repair the prior damage from working on the wall oven WOS31ES0JS01. The repair corrected the issue.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Taylor, TX 76574
Maurice R
Job Details: 10/20/2022
"Arrived onsite for washer that flooded the utility room. On inspection found no errors, ran the unit in diagnostics mode and no leaks detected during diagnostics mode. Gain access to the back of the unit took back cover off put the unit in diagnostics mode and I looked for leaks none found. I took the hose to the water inlet off looked for leaks none found. I took the drain hose off from the wall to the unit no holes found. Took the hose from the unit to the drain pump found no holes. Took the hose from the bottom of the tub off looking for garments and leaks in the hose none found. Filled the tub up with water half way to see if I could cause to leak. Informed the CX to notate what setting they are using so if this happens again we can try to replicate it when we come back. I ohm out the inlet valve and they tested good. No water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Hutto, TX 78634
Cliff
Job Details: 10/20/2022
Arrived on site to diagnose a Whirlpool dishwasher WDT970SAHZ0 with a rack not staying in position and door gasket falling out. Found upper rack adjuster broken and door gasket not grabbing tub. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near San Marcos, TX 78666
Andrew
Job Details: 10/20/2022
"Arrived on site to test unit for tripping breaker. Preheated unit and found a couple minutes into preheat unit would trip breaker. Pulled unit out and found about 1/4 of wire strands on L1 were actually making contact with solid wiring on power supply line(hard wires in). Fixed wiring, unit working as designed at 350 and 20 mins after preheat, no issues. Found highest amp draw from both L1 and L2 was 15.8amps. Unit is connected to gfci breaker. Advised customer if issue persists have electrician correct gfci breaker issue per service pointer W11525530. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near West, TX 76691
Jonathan M
Job Details: 10/20/2022
Arrived on site for a washing machine that overfilled and leaked over the floor. Inspected unit and weak area. Ran into diagnostics and did not find any stored air codes. The customer advised that she tried a second wash after that and it was doing the same thing. She also mentioned that the unit sometimes would not ask right when she was going to activate the washer. Checked the pressure hose for any signs of tearing or improper connections. Found the pressure hose was good and was able to hold pressure. Replaced the main control and tested the unit. The unit begin working operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Buda, TX 78610
Kevin
Job Details: 10/20/2022
"Arrived on site and inspected dryer and found cut off has failed, W10900067 after replacing it from truck stock dryer is now running and heating properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lakeway, TX 78734
Vincent
Job Details: 10/20/2022
"Arrived on site for washer, inspected unit and work area. CX complaint was unit not spinning out towels all the way. I asked CX to see what settings she was using and for towels she is using it on a normal cycle, I explained to CX that towels mode must be used to towels because they absorb a lot of water. I checked the drain pump filter and found nothing stuck. Ran a diagnostics cycle and everything checked good. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bastrop, TX 78602
Joe Z
Job Details: 10/20/2022
"Arrived onsite to install previously ordered parts. Replaced gearcase, basket , cam, and hub. Calibrated unit. Test unit on automatic test. Unit is operating as designed. No leaks present at this time.Job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Waco, TX 76704
Jonathan M
Job Details: 10/20/2022
Arrived on site for a washing machine that will not spin. Inspected unit and work area. Ran into diagnostics and found an F7 E1 (basket speed fault) error code. Test of the unit and manual diagnostics and tried to agitate and spin. Found the unit would do neither and would buzz. Replaced the capacitor and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Georgetown, TX 78633
Lou
Job Details: 10/20/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the dual valve and tested. Unit continues to fail and not dispense water. I removed the filter and placed my filter bypass in the filter head and retested and got the same results. Once I removed the bypass, I found the gaskets on the filter head were badly worn/damaged (photo). I advised the customer of my findings and advised I would have to order the filter head. I am ordering the filter head and ice chute gasket (per customer request) and CNOTE-LSO PER CUSTOMER REQUEST. Water to the unit left turned off for safety. No water leaks observed during service.; ordrng 1 W11346622 (Filter head/reservoir) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 WPW10287601 (Ice chute gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Austin, TX 78756
Wesley
Job Details: 10/20/2022
"Arrived onsite for door alarm chiming in the middle of the night, most nights. Read switches and door operation consistent and showing correct in diagnostics 73 74 and 75. Adjusted left side cover position. Sr#7734865821 Chris. spoke to techline. Unable to determine any definitive failure. Offering read switches and Orion board replacement, and possibly not install or charge for either cover. ; ordrng 1 W11336586 (Orion)"
We serviced a
ELECTROLUX REFRIGERATOR
Model FFRU17B2QWD
Near Austin, TX 78735
Luis
Job Details: 10/20/2022
"Arrived on site for no cool removed evaporator cover found frost formation only on inlet to evaporator diagnosed a leak in the system. Unit will need a new evaporator,compressor,heat exchanger and drier estimate for repair
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78733
David S
Job Details: 10/20/2022
"Arrived on site for whirlpool dryer not stoping on auto sense. I inspected the unit and work area. I tested the moisture sensor at the control, I showed the unit closed when the sensor is wet. I am ordering the control to complete the repair. ordrng 1 W10476828 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near New Braunfels, TX 78132
Andrew
Job Details: 10/20/2022
"Arrived on site to test unit for no lights, water not dispensing and not cooling properly. Disconnected pantry UI and lights were restored, compressor kicked on and unit immediately was attempting to cool. Found dispenser UI not recognizing water paddle switch state. Read disclaimer and advised customer of potential issues with certain unit. Recommend replacing main control, pantry UI, dispenser UI and pantry harness. ordrng 1 W11387384 (UI)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Leander, TX 78641
Kimo
Job Details: 10/20/2022
"Arrived on site for a washer that is not draining properly even after the first, on the first visit Tech found the code stored F5E2 Lock failure. Upon arrival I ran unit in diagnostics mode and found no codes stored and the unit ran find in diag cycle. I the ran unit several time in quick wash and drain and spin until at the final drain and spin cycle the unit stopped and displayed DR, i checked the stored codes and found F5e4 error Unlock failure. I am ordering 1x door lock due to the Intermittent/ongoing nature of failure and returning with the control; ordrng 1 W11316250 (Door lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Kimo
Job Details: 10/19/2022
Arrived onsite for dishwasher that is not drying properly. Upon inspection I found that the unit had no codes stored no water leaks and the wash motor ran and the the heater came on. Upon further inspection I found that the dispenser was leaking Which can cause an over sudsing issue Which in turn could causes a drying issue I advised customer on proper detergent use and Rinse agent use And also to run the hot water at the Fossett before running the dishwasher. I am ordering 1x Dispenser. ; ordrng 1 W10861000 (DISPENSER)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Austin, TX 78744
Matthew
Job Details: 10/19/2022
"Arrived onsite for washer making noise during the spin cycle. Upon arrival inspected unit. Put in diagnostics and found no stored error codes. Ran auto test and passed. Found no issues. Ran a load of towels and had no issues . Customer has video. Called tech line for assistance. TJ SR# 7734851459. Tech has known issue . Could be intermittent noise from triak on control. Recommended replacing the control, gearcase, belt and cam at the same time. Also bringing spanner. ordrng 1 W11551646 (Spanner) and 1 W10902814 (Washplate) and 1 W11556725 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Buda, TX 78610
Andrew
Job Details: 10/19/2022
Arrived on site to test unit for no water. Found when plugged in unit was going into automatic drain. Pressure hose not clogged or restricted. Also found unit leaning excessively to the left. Recommend replacing control and leveling unit. Ordering suspension as a precautionary. Office to reschedule. ; ordrng 1 W11498796 (Control) and 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78723
Joe Z
Job Details: 10/19/2022
"Arrived onsite for not dispensing water. Upon arrival test unit could hear valve energize, just not dispense. Found water reservoir was slightly frozen. RC temp was set to coldest with no food product. Reset temperature to recommended setting and thawed out reservoir. Unit now dispenses correctly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78723
Wesley
Job Details: 10/19/2022
Arrived onsite and found unit operating with glitch that would not proceed past fill. Reset and calibrated unit. Now unit is operating as designed. Advised customer on findings and repair. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Andrey
Job Details: 10/19/2022
"Arrived on site to test unit for no heat,customer stated that cleaning cycle was preformed for lower oven and it stopped heating after, tested unit found upper oven is working properly, found lower oven TOD reading open, need TOD to fix issue, ordering part office to reschedule ; ordrng 1 WP4449751 (TOD)"
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDM01
Near Temple, TX 76502
David Z
Job Details: 10/19/2022
"Arrived on site to diagnose refrigerator not cooling in either compartment. On arrival found no frost pattern, and room temp in both compartments. Compressor is clicking and not starting due to lockup. Ordering new compressor and sealed system parts for R600. Office to schedule when all parts present with SS tech.; ordrng 1 R600SSKit (R600 Kit) and 1 W11370574 (Compressor Kit) and 1 W11578004 (Evap) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Austin, TX 78747
Andrew
Job Details: 10/19/2022
Arrived on site to test unit for leaking from underneath. Customer stated it only happens when running cleaning cycle. Found softener dispenser was backing up. Recommend replacing softener dispenser.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78704
Luis
Job Details: 10/19/2022
"Arrived on site for no cool. Powered unit on compressor and fans powered on removed fresh food evaporator cover found traces of uv dye on evaporator diagnosed a leak at the evaporator ordering a new evaporator,compressor and tubing. Job will need 3 hrs; ordrng 1 W11553229 (Evaporator) and 1 W10545670 (3 way valve) and 1 W10832994 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier uv)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Cedar Creek, TX 78612
Joe Z
Job Details: 10/19/2022
"Arrived onsite for THE DRYER IS NOT DRAINING AND THE PLASTIC HOLDING THE DOOR FELL OFF. Upon arrival. Customer stated that unit is not drying and the door seal has fallen off. Test unit and there is no heat. Did vent test and passed. Found fractured element. Need to order door seal, element, thermostat, and adhesive. Office to reschedule ; ordrng 1 W10861521 (Door seal) and 1 8201711 (Adhesive) and 1 W10724237 (Element) and 1 3387134 (Thermostat)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Austin, TX 78734
Leonardo
Job Details: 10/19/2022
Arrived on site to test unit for display turning on on off when not in use. Found microwave door not closing correctly. Will need new hinges to complete the job. Will also need new arms for door and oven rack in damage making food go to one side. Ordering new hinges and arms and rack office to reschedule 2 hour job ; ordrng 1 WPW10128850 (Arm) and 1 W11214480 (Arm) and 1 461967570351 (Spring) and 2 W11256757 (Hinge)s and 2 8304588BL (Screw cap)s and 1 W11242906 (Rack) and 1 2hour (2 hour) and 1 Lconly (Lc only)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near San Marcos, TX 78666
Andrey
Job Details: 10/19/2022
"Arrived on site to test unit for not cooling, tested unit found unit has a defrost system failure, evap completely frozen over and evap cover is covered is 2 inches of frost, will need control box, evap harness,thermistor for FC and one for RC, advised customer to have unit unplugged for 24-48 hours before our next visit, customer has insulin that he keeps in refrigerator and it is the only one he has, advised customer to call whirlpool customer service and see what they can do for him, ordering parts, office to reschedule ; ordrng 1 W11546690 (Control box) and 1 W11546681 (Evaporator harness) and 2 WPW10384183 (Thermistor)s"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Canyon Lake, TX 78133
Andrey
Job Details: 10/19/2022
"Arrived on site to test unit for not cooling, tested unit found FC cooling properly but evaporator fan for RC evaporator not working, looked behind drawer and found frost accumulation on evap cover, will need to replace evaporator cover assembly and control kit, ordering evap cover office to reschedule ; ordrng 1 W11395641 (Evaporator cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Pflugerville, TX 78660
Scott
Job Details: 10/19/2022
Arrived on site for washer leaking . Found large hole in outer tub causing leak . Ordering tub . Call to set return ; ordrng 1 W10238320 (Tub)
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Austin, TX 78750
David S
Job Details: 10/19/2022
Arrived on site for KitchenAid Induction cooktop showing error code f47. I gained access to the power module and found one of the relays broken. The module and display board are still covered. I ///ed the customer for /// ///264.50. The customer agreed. I installed a new module and display board. I programmed the unit and tested it. It is now working as designed. Job complete. Customer /// in full with /// autho 93MXH9 total ///286.32
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Liberty Hill, TX 78642
Kimo
Job Details: 10/19/2022
Arrived onsite for dishwasher with a top rack that is falling off. Upon arrival I found that the adjusters where broken. I ///ed customerParts///78.49/// ///174.75Total ///253.24+/// to replace them cx agreed and I replace the adjusters and tested unit and found unit operating as designed cx /// in full with card ///274.13 CC Auth# X4JN3N. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near Spicewood, TX 78669
Kevin
Job Details: 10/19/2022
Arrived on site and inspected refrigerator and found icemaker will not fill on test 97. Fill tube is frozen. After clearing ice confirmed heater is working properly. Ran test 120 And icemaker cycled correctly. and then test 97 Again and it filled with water properly. ///ed /// ///23/// plus /// ///298.76 CC Auth# 4A4AYJ
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Belton, TX 76513
David Z
Job Details: 10/19/2022
"Arrived on site to diagnose dryer making screeching noise when running. Disassembled unit and found the tensioner pulley was sticking as well as 2 rollers. Advised we can repair with a repair kit with new rollers and pulley, estimate of ///20/// ///, ///52 Parts + ///. Customer approved. Replaced all rollers, pulley, new belt. Vacuumed unit to remove excess lint. Tested with customer present and verified all working as designed. Collected ///283.60 CK Auth# 9443XE. Call complete."
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/19/2022
Arrived on site for dryer making a loud screeching noise. Upon arrival confirm complaint. After disassembling unit I found cause of failure was the idler pulley as well as the roller wheel supports. I called the customer for the full repair kit to replace all parts 50.28(parts)+17///(///)+///=249.27 Getting customer authorization I made repair reassembled and tested unit and found Louise no longer present and unit functioning as designed. Collected amount from ///e given 249.27 CC Auth# 99R3EF. Call complete
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Austin, TX 78749
Leonardo
Job Details: 10/19/2022
Arrived on site to test unit for burning smell from heating element. Test unit and found something melted on element from unit. Plastic is on the element and wash motor and feed tubes. Customer declined estimate collected ////// for ///. ///174.27 CC Auth# 4MA434
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS0
Near Austin, TX 78701
Wesley
Job Details: 10/19/2022
Arrived onsite and tested unit for not heating up properly. Found possible cause of pans in storage interrupting the spark. Adjusted pans. Tested unit and found unit preheating properly consistently on 4 ignition tests. Temp is correct. Advised customer on findings. Charged /// plus ///. ///174.27 CC Auth# RUCAHL 279524 no parts needed for repair at this time.
We serviced a
GE DISHWASHER
Model GDF520PSJ5SS
Near Austin, TX 78752
David S
Job Details: 10/19/2022
Arrived on site for GE dishwasher not draining. I inspected the unit and work area. I found standing water in the dishwasher. I put the unit into service mode and activated the drain pump. It started humming but never drained. I gained access to the drain hose and found it severely restricted and the drain pump seized. I ///ed the customer for the drain hose and drain pump. Parts ///132.05 service and /// ///194.75. Home owner approved the ///e. I installed a new drain hose and pump. I tested the unit and found it working properly. Job complete. Please charge card on file for total of ///353.76
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW
Near Austin, TX 78734
Vincent
Job Details: 10/19/2022
"Arrived on site for washer not locking. Inspected unit and work area. Entered diagnostics and found stored codes F1E2 F0E5 F0E7 F0E3. Tested lid lock and ohm it and was out of range. ///ed CX on parts ///128.41 and ///205.75+/// ///////, CX agreed. Replaced latch and tested. Unit is operating as designed. No leaks where observed during service. Job completed. ///415.99 CC Auth# 4J93KT"
We serviced a
WHIRLPOOL OVEN
Model MES5870AAW
Near Canyon Lake, TX 78133
Andrey
Job Details: 10/19/2022
"Arrived on site to test unit for F1 and F3 error, tested unit found sensor that was already replaced reading properly, customer stated that control is acting erratic and displaying a F1 code, explained to customer that control is needed to fix issue but is no longer available, customer will /// a new unit , job complete"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Cedar Park, TX 78613
Paul
Job Details: 10/19/2022
Arrived onsite for a dryer not responding or turning on. I found the thermal fuse open. I ///ed the CX parts ///25.25 /// ///17/// total ///205.24 + ///. I replaced the thermal fuse and tested the unit and the vent air flow. The unit is working as designed and the vent has good air flow at this time. I did show the CX that the vent hose is getting restricted just a little because of the installation but it has to set where it is for the CX to get the back door open to the garage. Call complete. ///222.17 CC Auth# 9R4RT9.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM804ESS2
Near Austin, TX 78732
Vincent
Job Details: 10/19/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint was the rails where broken. Inspected unit and found the middle rack rails broken. ///ed CX ///122.25 parts and ///225.75+/// ///////, CX agreed. Had CX sign waiver for damages when moving appliance. Carefully removed dishwasher from cavity to gain access to bolts and replace rails. Reassembled unit and tested unit is now operating as designed. No leaks where observed during service. ///433.22 CC Auth# 3EV39V"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Spicewood, TX 78669
Kevin
Job Details: 10/19/2022
"Arrived on site and inspected washer and found it will not lock on test 000 but will lock on test 51. On test 51 sound wash plate is no longer connected to your case and is loose and moves freely. Gearcase ///223.70, washplate ///124.90, /// ///255.75, ////// CC Auth# CJMYAA"
We serviced a
KITCHENAID ICE MACHINE
Model KUIO18NNZS0
Near Kingsland, TX 78639
Lou
Job Details: 10/19/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I disassembled the unit and removed and replaced the compressor, access valve, non UV drier, and evaporator and vacuumed the system for approximately 35mins and reassembled the unit. Pressures held good and I installed 5.5oz of R134a refrigerant and tested the unit in diagnostics. Unit is operating designed and pressures were good. Recommended that the customer not use the unit until they perform a cleaning cycle. Customer /// the remaining balance of ///1829.02 with CC (///1,829.02 CC Auth# 44M3PJ). No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Killeen, TX 76549
David Z
Job Details: 10/19/2022
"Arrived on site to diagnose cooktop that had smoked and turned a burner on. Disassembled unit and found the front right burner switch has shorted, causing the burner to turn on. Provided estimate to customer for a new infinite switch of ///98.25 ///, ///159.10 Parts + ///, with safety covering diagnosis. Customer approved. Replaced infinite switch and tested unit. Verified all elements working as designed. Called findings into safety, SR 7734827781 /// of ///278.58 CK Auth# 443X4M via CC. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78701
Wesley
Job Details: 10/19/2022
Arrived onsite for secondary issue of sump and motor assembly leaking during wash cycle. Verified problem. Customer supplied part. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
KENMORE REFRIGERATOR
Model 596.755234
Near Austin, TX 78759
Joe Z
Job Details: 10/19/2022
Arrived onsite to install previously ordered part. Replaced water tank. Test unit. Unit operates as designed. No leaks present at this time. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS0
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/19/2022
"Arrived on site to inspect ice machine powering off. Upon further inspection, the customer advised the tenant they went to get ice and found the unit turned off (unit, lights, everything). Pressed the power button on the UI and the unit turned on.p and began to operate. I tested the unit several times and it operated as designed every time. I found a service pointer discussing the possibilities of the water level sensor shorting out and causing the unit to go into sleep mode and nothing will function. I tested the unit with the sensor plugged in and with it unplugged and the unit operated as designed each time. With the unit door open, I closed and opened the door switch several times attempting to get the unit to duplicate the issue and nothing changed. I advised the customer that I cannot get it to duplicate the issue and recommended monitoring the unit and if it fails again to contact our office and dont turn it on until we can get back to service it. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Leander, TX 78641
Kimo
Job Details: 10/19/2022
Arrived onsite for a washer that is not draining. Upon arrival I found that the unit was flashing f9e1. Slow drain. Upon further inspection I found that the drain pump was clogged preventing the impeller/pump motor from turning over heating the pump causing high Resistance. Normal Resistance reading 18.5-21.5 . Current reading 25.5 .I cleared the Obstruction and found that the pump was working as designed but due to the Resistance reading. H job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Salado, TX 76571
Tyler
Job Details: 10/19/2022
"Arrived on site for washer needing previously diagnosed valve. Upon arrival reconfirmed issue. Upon installing new valve I then reassembled and tested unit and found no leaks, unit filling on all settings as designed. Call complete"
We serviced a
LG DRYER
Model DLE5977S
Near Lakeway, TX 78734
Vincent
Job Details: 10/19/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not heating. Inspected unit and found the element open, also found one of the rollers worn from getting stuck and not rotating. Replaced element and 1 roller and cleaned all lint build up inside the dryer. Tested unit and its now operating as designed. Advised CX to get vents cleaned and not to use dryer until vents were cleaned out
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Del Valle, TX 78617
Joe Z
Job Details: 10/19/2022
"Arrived onsite for IN MIDDLE OF DRYING IT STOPPED,. Upon arrival checked polarity and is correct. Test unit and unit will not start when pressing button. Found thermal fuse bad. Bi passed thermal fuse to test all components. Heater cycles correctly. When checking vent test found 2 dryer sheets stuck in basket vent. Had to peel off dryer sheets. Test vent and vent passed. Replaced thermal fuse and test unit . Unit operates correctly. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 10/19/2022
Arrived on site to diagnose a dryer that was taking multiple cycles too dry loads. Customer had vent cleaned yesterday and just wanted dyer inspected. Tested unit and found all is functioning properly at this time. No repairs needed at this time.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Austin, TX 78726
Paul
Job Details: 10/19/2022
Arrived onsite for an ice machine that needs cleaning. I replaced the tube and cleaned the inside of the machine. I tested the ice maker and it is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Austin, TX 78758
David S
Job Details: 10/19/2022
"Arrived on site for whirlpool fridge not cooling. I inspected the unit and work area. I found both compartments not cooling. I found the pantry UI not responsive. I opened the pantry UI and found the harness and control corroded. I gained access to the compressor and found it running but the condenser is room temperature, indicating the unit needs a sealed system repair. I spoke to the customer about what is needed to repair the unit. He decided to replace the fridge.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Belton, TX 76528
David Z
Job Details: 10/19/2022
"Arrived on site to diagnose dishwasher not draining. Inspected unit and found standing water. Ran unit and could hear drain pump stop. Removed drain pump and found a piece of a dish in the pump. Removed all debris and tested unit. Verified proper function. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Round Rock, TX 78665
Cliff
Job Details: 10/19/2022
Arrived on site to diagnose a range with an oven not heating. Found items in lower drawer contacting wiring for ignitor and preventing oven ignition. Removed nuisance items and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Wimberley, TX 78676
Andrey
Job Details: 10/19/2022
"Arrived on site to test unit for not cooling properly, tested unit found FC and 0 degrees and RC at 38, it is cooling good, customer stated that item in FC started to get soft
We serviced a
KITCHENAID OVEN
Model KOCE500ESS04
Near Lakeway, TX 78734
Leonardo
Job Details: 10/19/2022
Arrived on site to test unit for unit not heating when oven is on. Test unit by heating cook time and heating up water for 2 minutes and unit worked correctly. Customer was hitting Start for 1 minute when oven is in use so it wont heat up. Normal operation when theres something in progress like the oven on. You have to hit cook time to work correctly.
We serviced a
KITCHENAID ICE MACHINE
Model KUIA15NRHS11
Near Lakeway, TX 78734
Vincent
Job Details: 10/19/2022
"Arrived on site for ice machine, inspected unit and work area. CX complaint not making ice. Tested unit in diagnostics an found no error codes stored. Tested all component and found the reservoir drain pump not operating and found grit cutter open. I ran unit for about 15 min and was not making any ice. Compressor was running a bit hot and condenser fan was operating. Unit will need a grit cutter, reservoir drain pump and sealed system repair. I gave CX a verbal estimate and he declined. No leaks where observed during service. Job completed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78717
Paul
Job Details: 10/19/2022
Arrived onsite for a washer not rinsing well. The CX stated the water did not fill correctly when using the delicate setting and it was not spinning the clothes out correctly in the normal setting. I checked stored error codes and there were no codes stored in the control. I activated all loads and everything was working properly. I ran the service diagnostics test and the machine completed the cycle and worked as designed. I went over what the extra power function does with the CX and showed the customer that the extra power light was on when delicate was selected and when the normal cycle was selected the spin was turned off. I showed the customer that the machine would remember and keep the settings selected for any cycle after it was started. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waco, TX 76712
Jonathan M
Job Details: 10/19/2022
Arrived on site for a washer that is not completing cycles. Inspected unit and work area. And the unit through diagnostics and found an F1 E2 (motor control fault) error code. When the units are diagnostic testing in Old components are working as designed. Went ahead and replaced the control due to the error code message and checked my loads. All components showed within range. Test of the unit in the unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78753
Scott
Job Details: 10/19/2022
Arrived on site for range tripping breaker . Unplugged range and breaker/outlet is tripping with nothin plugged in . Nothing else is plumbed in to any outlet on that wall. Took extension cord and ran range from living room outlet . All checked normal. Recommend customer have builder get electrician to check outlet and breaker for faults . No gas leak detected at time of service . Job complete .
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78732
Vincent
Job Details: 10/19/2022
"Arrived on site for washer, inspected unit and work area. CX complaint would be unit not starting a wash. Entered diagnostics and found error codes stored F5E3 F5E2 for lock failure. Replaced the lid latch and tested unit is operating as designed at this time. No leaks where observed during service."