We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS1
Near New Braunfels, TX 78130
Andrew
Job Details:
08/08/2024
"Arrived on site and replaced previously diagnosed compressor(W11735041), tube(W10863947), control(W11034363), transformer(WPW10485951), grid cutter(W10919199), harness(W11126268), thermistor(WPW10511923), access coupler(W11506635), and drier(W10843121). Unit is now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78738
Luis
Job Details:
08/08/2024
"Arrived on site. Replaced defective freezer drawer slides,reassembled unit tested door operation unit working as designed. Used w11650036"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Park, TX 78613
Miguel
Job Details:
08/08/2024
Arrived on site for dryer not heating. Not drying clothes. Found vent is clogged . Removed vent and confirmed vent is clear. Clog is in the wall. Reconnected and now unit doesnt heat. Removed back panel. Found heater and thermostats are good. Found 240 v outlet is loose. Jiggled cord and now getting proper voltage and unit is heating. Will need vent cleaned and outlet repaired. Dryer itself is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Killeen, TX 76543
Sterling
Job Details:
08/08/2024
On arrival verified complaint if unit not making ice. On first inspection found ice was stuck in ice maker arm. As well as ice bucket is stuck and needed to be forced open. Will need new ice bucket. Cleared ice and verified ice production is good. Unit harvested and filled. Ordering ice bucket w11185686 part can be installed or dropped off. ; ordrng 1 W11185686 (Ice bucket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Austin, TX 78737
Ryan B
Job Details:
08/08/2024
Arrived on site to inspect unit for leaking. Upon closer inspection found hose on pump and motor had a tear. While attempting to repair. People who worked for builder stopped me saying unit would be replaced by them. Job complete. NO PARTS USED.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78738
Luis
Job Details:
08/08/2024
"Arrived on site for no ice. Ran diagnostic found a defective cap on water pan,replaced defective cap,ran diagnostic all test passed. Used W11023835; used 1 W11023835 (Cap) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near San Marcos, TX 78666
Tim M
Job Details:
08/08/2024
"Arrived on site to test unit for not reaching set temperature. Placed thermocouple into the oven and ran a 350? bake cycle, temperature only reached 250? confirming the issue. Oven sensor is not reading correctly, part came damaged. Will need to order oven sensor for return visit. Ordering part, no parts installed, rescheduled for 08/13.; ordrng 1 W11598120 (Oven sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78723
Daniel A
Job Details:
08/08/2024
Arrived on site to inspect dishwasher door not staying closed. Upon further inspection I found that the friction pads had broke and come off. I installed new pads and now the unit is operating as designed. No water leaks observed during service. WP8268961
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Buda, TX 78610
Tim M
Job Details:
08/08/2024
"Arrived on site to test unit for RC evaporator freezing over. Customer stated it has happened a few times, he has defrosted it with a hairdryer but every 2 weeks it would freeze over and stop cooling. Unit has a defrost issue. Replaced evaporator fan with harness (W11087438) and support (WPW10389152). If issue returns recommend replacing main control. Unit is building ideal frost, unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Burnet, TX 78611
Gerry C
Job Details:
08/08/2024
"KRFC704FPS06 Arrived to inspect ice issues and noise. The customer advised ice production has also been intermittent and produce has been freezing within the RC. I found the unit within tolerances for the temperatures it was set at and inspected. I found the upper ear air divider was missing, causing large temperature swings and other unwanted system/heat issues. The ice maker was not fully ejecting all cubes and severely overfilling. Office to order air divider and ice maker and schedule return service for tech CGO. No leaks observed during service. ; ordrng 1 W11466308 (Air Divider) and 1 W11557001 (Ice Maker) and 1 GCO (GCO)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Waco, TX 76705
Jonathan M
Job Details:
08/08/2024
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the 4 lower rack wheel assemblies and tested the unit. I found the unit working and operating as designed. Call complete. WPW10082868.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elgin, TX 78621
Wesley
Job Details:
08/08/2024
Arrived onsite and found unit with frozen fill spout. Replaced valve and thawed spout. Unit is now operating as designed. All checks good. Advised customer on repair. W11645245
We serviced a
MAYTAG DISHWASHER
Model MDBTT60AWW
Near Waco, TX 76712
Jonathan M
Job Details:
08/08/2024
"Arrived on site for a dishwasher that has multiple problems. Inspected unit and work area. The customer advised that the unit doesnt seem to wash as well as it used to, dry as well as it used to, and is making it louder than normal sounds during operation and when they first bought it. Around the unit through diagnostic testing and found all portions of the machine turning on and working as designed. The customer stated that the unit does heat, but that they dont feel like it dries as it used to. At the end of the diagnostic cycle, I did find the heater coming on. I asked the customer if they have had any issues with any cycles, not completing. He advised they have not had any cycles not finish. I spoke with claims, and was advised that there would need to be a functional issue with the unit or their warranty to cover any repairs. I did explain to the customer that because the unit is working and operating, there would be nothing that I can recommend to make their dishwasher any better. The unit is working and operating as designed. Call complete."
We serviced a
JENN-AIR RANGE
Model PRG3610LP
Near Georgetown, TX 78633
Lou
Job Details:
08/08/2024
"Arrived on site to inspect range leaking gas. Upon further inspection, the customer advised that the gas odor is coming from the oven area. I removed the oven door and bottom trim and turned the gas on. Using my gas sniffer, I checked the gas line connections at the bottom front of the unit and found one of the connections was leaking gas as the sniffer detected the gas. Using my liquid leak detector, I checked all connections and found the leak. I disconnected the gas lines and cleaned the threads and placed Teflon tape on the connection threads and reconnected the gas lines and retested. Using the gas sniffer, I checked the connections and found another connection was leaking. Using my liquid gas leak detector I found where the gas was leaking from and repaired the connection and retested. Unit is operating as designed with no further gas leaks. No parts installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHw08
Near Temple, TX 76502
Tyler
Job Details:
08/08/2024
"Arrived on site for refrigerator making loud noises.Upon arrival per ,client said it was making loud sounds . Didnt hear anything further investigation found evaporator coils were bent on the left upper side. Unbent coils tested sounded better pulled fridge out and removed panel on the back found dryer and wires were touching back panel installed part #w11113654 pad. After all fridge is working as designed call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Jarrell, TX 76537
Sterling
Job Details:
08/07/2024
"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Replaced Bake and broil elements. Verified voltage and polarity are correct. Amp draw is under 15amps. Ran bake and broil elements in diag test then ran bake cycle at 450. Observed for 15 minutes. Advised customer to run for remaining 45 minutes and turn off cycle, unit is working as designed job complete installed w10856603 and w11182108"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ03
Near Cedar Creek, TX 78612
James K
Job Details:
08/07/2024
"WRF532SMHZ03 Arrived on site for ice low production. Upon arrival, found ice cubes to be well shaped and uniformed. Proceeded to inspect water pressure and found it was good. Proceeded to replace WPW10498976 water valve and W10884390 ice maker. Customer mentioned at times when shutting off the water before experiencing low ice production, when turning water to the unit back on, it starts making ice again in a normal manner. Unit is now functioning as designed. No water leaks detected at this time"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS11
Near Marion, TX 78124
Andrew
Job Details:
08/07/2024
Arrived on site to test unit for RF burner not igniting on its own. Replaced faulty burner head(WPW10406797). Unit now working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Briarcliff, TX 78669
Matthew
Job Details:
08/07/2024
"Arrived onsite to replace UI and control, clear drain pan and replace tube, shim bowed pan. Also replaced all internal light using kit. Unit is now functioning properly, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF79R20DW08
Near Gatesville, TX 76528
Jonathan M
Job Details:
08/07/2024
Arrived on site for a refrigerator. That is not cooling it. Inspected unit and work area. The customer stated that the unit ran just fine for about five days and then completely lost temperature. The customer had the cooling turned off. They gave access to the back and found a refrigerant leak on the Yoder loop where it meets the condenser line. I took pressures and found the unit only had five psi present on both sides. I removed the charge and pressurized the unit up with 250 psi of nitrogen. I did find would appear to be a small pinhole leak at the weld. I went ahead and replaced the dryer and re-welded that spot and pressurize the unit up again. I found pressures hold for 20 minutes I vacuumed down the unit to -31 psi for 20 minutes and charged the unit up with 45 g of R600 refrigerant. I tested the unit and found the unit cooling and operating as designed. Call complete. WPW10143759.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78721
Ryan B
Job Details:
08/07/2024
Arrived on site to install unit for dent on front panel. Upon closer inspection found unit stacked. Will need a second tech to finish job. Office to reschedule. NO PARTS USED ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Leander, TX 78641
David Z
Job Details:
08/07/2024
"Arrived on site to install refrigerator door in 3218 due to damage to RC compartment door. Spoke with maintenance and installed door and nameplate. Unit working as designed and sealing. Parts used - LE10912075, W11323753."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Round Rock, TX 78664
Wesley
Job Details:
08/07/2024
Arrived onsite for slipping basket and replaced cam assembly. Unit seems like it may have a stripped hub. Unable to remove the washplate. Ordering washplate and returning with other parts to complete. W10721967; ordrng 1 W10902814 (Washplate)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Austin, TX 78732
Joe Z
Job Details:
08/07/2024
"Arrived on site for door springs not operating. Upon arrival inspected unit and confirmed issue. Found both left and right hinges have failed. Replaced both hinges W11712996,W11712995. Door now operates correctly. Ran a diagnostic test and unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Marble Falls, TX 78654
Maurice R
Job Details:
08/07/2024
Arrived on site for refrigerator not producing ice. On inspection the fc was -2 and the rc was 36. The Fresh food ui was good. Tested the IM and had error 2E and it could not find home position. Gain access to the IM and the harvesting teeth were stuck up side down. Installed new IM and re ran test it completed with no issues and then called for water an the tray was filled up. The ice maker is operating as designed and no water leaks detected during service. W11658802
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Round Rock, TX 78664
Wesley
Job Details:
08/07/2024
Arrived onsite for unresolved concerns and found unit operating properly with no failure symptoms. Advised on findings to primary tenant who seemed unclear regarding reason for callback. Unable to replicate any failure symptoms and no recommendations for repair at this time. Dispenser is correct. Stop is in place and rack is secure. Heater is operating in diagnostics. No leaking. Office to charge customer instruct fee to CC on file for return service.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bastrop, TX 78602
James K
Job Details:
08/07/2024
"MVW7232HW1 Arrived on site for unit displaying F2E2. Upon arrival, entered diagnostics and found F0E3 overload and F2E2 HMI disconnect. Cleared codes. Proceeded to replace W11478526 panel UI and W11624943 control. Re entered diagnostics and ran overall checkup. Test passed and no stored errors. Unit is now functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78745
Ryan B
Job Details:
08/07/2024
"Arrived on site to inspect unit for not draining. Upon closer inspection found error codes, f1e1, f3e1, f8e1 control, fault, pressure fault and long fill. Replaced control due to failure. Tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11652038"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Horseshoe Bay, TX 78657
Maurice R
Job Details:
08/07/2024
Arrived on site for previous diagnosis parts. Installed the ice bin door and now the air gaps are gone. No water leaks detected during service. W11679939
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Hutto, TX 78634
Scott
Job Details:
08/07/2024
"Arrived on site for frost building in freezer . Found solid ice below ice maker . Fan is making loud noise . Customer also mentioned control has changed temps couple times bye itself . Informed customer food will have to be removed prior to next visit . Ordering valve ,white silicone . No parts installed return set for 8/14; ordrng 1 W11562214 (Harness evap) and 1 Whitesilicone and 1 WPW10279909 (Valve) and 1 WP542638 (White grease)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Tyler
Job Details:
08/07/2024
Arrived on site for a washer with f2e2. Further inspection found ui board was causing the issue. Washer was not moving forward with cycling stuck in drain mode. Check pump in ohms it was in range at 20.3ohms. Found ui had stuck buttons and replaced it Part#
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Manor, TX 78653
James K
Job Details:
08/07/2024
"WRS331SDHM08 Arrived on site for unit not cooling. Upon arrival, evaporator fan motor was not running. Proceeded to disassemble and found wire connector disconnected. Re seated and confirmed unit has full frost pattern. Unit is now functioning as designed. No water leaks present at this time. No parts replaced"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Georgetown, TX 78626
Lou
Job Details:
08/07/2024
"Arrived on site to inspect dishwasher error code. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-drain pump error. Being as this is a new home and customer recently moved in, I first checked the disposal and found the knockout plug had not been removed. I removed the plug and cleared the error code and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Fort Cavazos, TX 76544
Tyler
Job Details:
08/07/2024
Arrived on site for washer not starting. On arrival found no errors but found motor control wasnt sending voltage to motor and replaced control wpw10384849. Tested unit and found it working as designed with no leaks call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78732
Joe Z
Job Details:
08/07/2024
Arrived on site to install previously ordered parts. Replaced control W11637583 and latch WPW10653840. Test unit and is now operating as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78737
Tim M
Job Details:
08/07/2024
"Arrived on site to replace previously diagnosed parts. Replaced pump and motor assembly (W11416362) and console (W11416459). Tested unit, all components are properly engaging and unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Lago Vista, TX 78645
Miguel
Job Details:
08/07/2024
"THis model is located down stairs. Lock box 1997. Arrived on site for refrigerator not cooling, says since it came from store it has never worked. Confirmed unit has power from plug. Found control was off. Turned cooling on at control and fans started. Compressor started. Unit working as designed. Call complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pflugerville, TX 78660
Daniel A
Job Details:
08/07/2024
"Arrived on site to inspect dryer not working. Upon further inspection, found that that dryer is not receiving proper L1voltage. Unit will not power on. I have concluded that the outlet is bad/loose preventing the plug from making good contact while plugged in. The outlet will need to be fixed. I have left the dryer unplugged for safety reasons. No parts installed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78754
Daniel A
Job Details:
08/07/2024
"Arrived on site to inspect range with an error message. Upon further inspection , observed error code F1E0 indicating an internal control failure. I replaced the control and tested the unit. The unit is operating as designed. W11583303"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Kyle, TX 78640
Tim M
Job Details:
08/07/2024
"Arrived on site for element not working. Tested unit found front left dual element middle is not heating. Replaced surface element (W11517959) and infinite switch (W10857622) as precautionary. Tested unit, all elements are heating and unit is now running as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Round Rock, TX 78664
Scott
Job Details:
08/07/2024
"Arrived on site ,replaced stator ,clutch,slider . Installed gearcase as well and found its wrong gearcase ordering correct gearcase . Talked to KC will set up return first thing on 8/8 . ; ordrng 1 W11393685 (Gearcase)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78746
Luis
Job Details:
08/07/2024
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 ; used 4 W11632139 (Led module) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78746
Luis
Job Details:
08/07/2024
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 ; used 4 W11632139 (Led module) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Leander, TX 78641
Miguel
Job Details:
08/07/2024
"Arrived on site for dishwasher beeping. Customer had to turn off power at breaker cause it did not stop. Found f8e4, f9e2. Ran diagnostics and all components passed. Leak from right side hinge. Removed door and verified leak is not from door but from front right seam of the cabinet. Will need new tub. Office will call to schedule. ; ordrng 1 W11409866 (Tub) and 1 Exratime (Extra time)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, TX 78626
Lou
Job Details:
08/07/2024
"Arrived on site to inspect dryer not drying the clothing. Upon further inspection, I tested the unit and found it heating properly on timed dry. I inspected the vent tube at the back of the unit and found the tube crushed and not allowing good airflow. Maintenance provided a new vent tube and removed and replaced the tube and retested. Unit is operating as designed. No lint observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manor, TX 78653
James K
Job Details:
08/07/2024
"WTW5057LW0 Arrived on site to replace ordered parts. Upon arrival, proceeded to replace W11513246 control. Ran diagnostics and cleared errors. Unit is now functioning as designed. No water leaks detected at this time."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Belton, TX 76513
Jonathan M
Job Details:
08/07/2024
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the lower harness and tested the unit. I found the unit working and operating as designed. Call complete. W11643701.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near New Braunfels, TX 78130
Tim M
Job Details:
08/07/2024
"Arrived on site to test unit for not drying. Activated diagnostic cycle, during step 4 vent fan did not engage. All other components engaged properly. Took resistance reading of the fan motor and found it reading open. Unit will need a new fan to fix issue. Ordering part, no parts installed, rescheduled for 08/14 AM.; ordrng 1 W11649995 (Vent assembly) and 1 W11545539 (Vent gasket)"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near San Marcos, TX 78666
Tim M
Job Details:
08/07/2024
"Arrived on site to test unit for no water during delicate cycle. Upon arrival customer stated that during the cycle unit does not rinse enough. Water will pour in but miss the clothes entirely and not fill with enough water. Explained to customer how each cycle works and that each cycle gets at least 1 rinse, if more rinses are desired there is an option to do 2 rinses. You can also select a deeper fill if more water is desired. Customer will be contacting WP. At this time unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WFG525S0JS2
Near Leander, TX 78641
David Z
Job Details:
08/07/2024
"Arrived on site to install parts diagnosed by previous tech. Replaced 2 knobs to resolve cracking, and replaced the DSI igniter board. Found broil still wouldn't light, but spark was fine. Found buildup of some kind of food that had crusted into the orifice / elbow keeping gas from floating. Cleared out orifice and verified bake and broil light with no issues. Unit working as designed. Parts used - W11159630 x2, W11162730."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near New Braunfels, TX 78130
Andrew
Job Details:
08/07/2024
Arrived on site to test unit for weird noises. Found water to unit was turned off. Turned water on and unit working as designed. No parts replaced at this time. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Liberty Hill, TX 78642
David Z
Job Details:
08/07/2024
Arrived on site to install 4 tub wheels to resolve cracked wheels. Replaced all 4 middle rack guide wheels and verified unit working as designed. Parts used - W11614118 x4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Cedar Park, TX 78613
Paul
Job Details:
08/07/2024
Arrived onsite replace fc door. Replaced fc door. Call complete. No water leaks present at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Seguin, TX 78155
Andrew
Job Details:
08/07/2024
Arrived on site to test unit for oven and cooktop not heating. Found L2 at wall outlet only putting out 15vac. Advised contractor voltage needs to be corrected for oven to function. Unable to test due to voltage issue. No parts replaced at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Austin, TX 78702
Luis
Job Details:
08/07/2024
"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed. Used 212643; used 1 212643 (Sealer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Scott
Job Details:
08/07/2024
"Arrived on site for washer making knocking noise . Ran diagnostics got knocking noise when starting agitation and starting spin. Found cam teeth starting to grind down . Didnt find any leaking oil from gearcase . Replaced cam and actuator W10721967, W11481722. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, TX 78665
Scott
Job Details:
08/07/2024
Arrived on site for poor water dispensing . Found weak water stream . New filter installed 3 days ago . Replaced filter head W11482384. Still poor water flow . Ordering triple valve . Set return 8/12 . No water leaks detected at time of service ; ordrng 1 W11482025 (Valve) and 1 W11495416 (Triple valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Kyle, TX 78640
Ryan B
Job Details:
08/07/2024
"Arrived on site to replace in,sr valve, control, switch over fill and inlet nut diagnosed on previous trip. Replaced control, switch overfill inlet water and inlet nut, tested unit, unit is still raking at same location. Ordering f 2 gaskets and the inlet nut and inlet water again. Office to reschedule. USED wpw10195536 WPW10508676 W11683481 WPW10195039; ordrng 1 WPW10195536 (I let water) and 1 WPW10508676 (Nut) and 2 WP8531323 (Gasket)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Round Rock, TX 78665
Scott
Job Details:
08/07/2024
"Arrived on site ,replaced lower harness W11665967 . Ran calibration and diagnostic wash . All passed . No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Cottonwood Shores, TX 78657
Maurice R
Job Details:
08/07/2024
Arrived on site for refrigerator not cooling. On Inspection the fc was 43? the rc was 49?. I pulled the Evaporator cover off no build up of ice on the capillary tube. I gain access to the compressor and put a amp meter on the compressor. It started at 1.2amps and worked all the way up to 3.4 amps. Called talked with Lou and we came to the conclusion that it needs a new SS. Ordering a new SS. No parts installed during service. ; ordrng 1 W11736670 (Compressor) and 2 2 (2 hours)s and 1 W11566897 (Evap) and 1 W11109499 (Drier) and 1 W11685133 (Suction tube) and 1 W11685135 (Tube)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78758
Daniel A
Job Details:
08/07/2024
Arrived on site to install. Previously ordered and diagnosed parts. Installed motor and fuse and cleaned all connections however problems still persists. I called tech line and verified that the new control is defective. I am ordering another control (W11733951) per tech line. Office to schedule return visit. SR #7739658861; ordrng 1 W11733951 (Control)
We serviced a
WHIRLPOOL OVEN
Model WFE320M0ES1
Near Copperas Cove, TX 76522
Tyler
Job Details:
08/07/2024
Arrived on site for a range. Upon arrival front left burner switch was getting stuck on the on mode per client. Part #wpw10434452 was replaced part unit is working as designed. As able to tighten handle and trim on door. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Cedar Park, TX 78613
Paul
Job Details:
08/07/2024
Arrived onsite for microwave with no power. Found fuse on filter board open. Hooked up my 20amp mini breaker. Tested the unit on all loads and had no issues with running. Replaced filter board and unit is now operating as designed. Call complete. Installed WPW10531156 FILTER BOARD.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Smithville, TX 78957
James K
Job Details:
08/07/2024
"KDFE104KPS1 Arrived on site for unit not heating. Upon arrival, ran diagnostics while reading amp draw to L1. Wire was registering 6.6 amps however heater was not energized. Proceeded to check board and received 121V from the board. Ran diagnostics with heater connector unplugged and is receiving 121V. Possible thermostat stay stuck open when maneuvering unit back and forth. Ordering W11573758 thermostat. No water leaks detected at this time. Customer agreed to reschedule next available day on Aug 14th. No parts replaced ; ordrng 1 W11573758 (Thermostat)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Austin, TX 78744
Ryan B
Job Details:
08/07/2024
Arrived on site to inspect unit for not running through a cycle just filling with water and jumping to cycle complete. Upon closer inspection f7e7 f6e3. Will need to order parts and reschedule for AM. Office to reschedule ; O-emld tckt
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Austin, TX 78759
Daniel A
Job Details:
08/07/2024
Arrived on site to install previously ordered and diagnosed parts. Installed spring chokes and tested unit. Unit is operating as designed. No gas leaks observed during service. W11690598
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, TX 78132
Andrew
Job Details:
08/07/2024
"Arrived onsite to test unit for no water or ice. Customer stated she changed filter and unit has been working great since and no longer wishes to have refrigerator serviced. No service provided, no fee collected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MPS00
Near Leander, TX 78641
Miguel
Job Details:
08/07/2024
Arrived on site for icemaker leaking. Found ice ball and icicle coming from icemaker underneath. Replaced icemaker. Verified operation. Call complete. W11626124
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Marble Falls, TX 78654
Maurice R
Job Details:
08/07/2024
Arrived on site for range tripping breaker. On inspection the breaker tripped right away. Installed the new elements and tested and it tripped again. I installed a new control board and it heated to 180 and tripped. I removed the ground form the unit and now it heated to 500? the is going to hrat the broil element to 500?for 50 minutes. The range was operating as designed W11182108 W10856603 W11594224
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near Belton, TX 76513
Jonathan M
Job Details:
08/07/2024
"Arrived on site for a range that is tripping the breaker. Inspected unit and work area. The customer advised that the unit will never reach preheat when they try to bake and that it is tripping the breaker. They advised that they can use the cooktop, however. I went ahead and replaced both bake and broil elements. I detached the ground wire and activated both bake and broil elements. After both got red hot, I turned the unit onto a bake cycle at 450?F. I ran the cycle for 25 minutes and reattached the ground wire. I advise the customer to continue letting the unit bake for another two hours per management request. The unit is now working and operating as designed. Call complete. W10779716 and W11238400."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Leander, TX 78641
Miguel
Job Details:
08/07/2024
"Arrived on site for dryer making noise. Found unit turning but strange noise while it spins, removed panel.removed drum. Replaced wheels and pulley with dryer repair. Tested and still making noise. Found last company didnt install heater correctly. Its mount is bent and the bracket in the back is missing. Screws missing. Also found motor and wheel are overheating due to vent being clogged. This has caused motor to make noise. Wheel needs to be broken off. Now over authorized amount. Extra time to break off wheel. Needs motor, wheel, heater box, heater mount, screws. Also advised customer he must get his vent cleaned. Office will send for authorization. ; ordrng 1 W10802681 (Box) and 1 8066099 (Box) and 2 W11568617 (Screws)s and 1 Autho (Autho)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2B
Near Belton, TX 76513
Jonathan M
Job Details:
08/07/2024
"Arrived on site for a washing machine that is going off balance and its not completing cycles. Unit and work area. Customer advised that the unit goes massively off-balance and is walking across her floor. I tested the suspension and found the suspension was fine. I checked the basket and found it wobbling on the driveshaft, indicating the hub assembly had worn out again. I am ordering the hub assembly and will return with a gearcase for repair. I rescheduled the customer to 8/9.; ordrng 1 W10528947 (Hub) and 1 W11550891 (Agitator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS05
Near Highland Haven, TX 78654
Gerry C
Job Details:
08/07/2024
"KRFC704FBS05 Arrived to inspect loss of water and cooling issues. I found the filter head assembly had frozen and during disassembly, thawed in its own with water flow returning. I found the supply line heater in working order and verified via thermography. The heater was not fully wrapped around the supply tube at the base of the housing and I corrected. The customer advised the temperatures had remained the same as prior, having large swings up and then cooling off to normal after some time. I found elevated temperatures within the cabinet area, as prior. I removed and replaced the Orion, HV control and frontal UI. The customer has obtained a temperature logger and will report findings to me in the next several days. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cedar Creek, TX 78612
James K
Job Details:
08/07/2024
"WRF560SEHZ03 Arrived on site for unit not dispensing water. Upon arrival, verified supply water has good pressure. Proceeded to replace secondary water valve however still same issue. Ordering WPW10279866 dual inlet valve and WPW10238100 inlet valve. No water leaks detected at this time. Customer agreed to reschedule Aug 12th in afternoon anytime after 1pm. If not, Aug 14th all day. ; schdld next appmnt for 8/12 MON PM"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, TX 78665
David Z
Job Details:
08/07/2024
"Arrived on site to install cooktop to replace scraped cooktop for range. Removed and replaced the cooktop. I noticed discoloration / what looks like a spill of something that stained the front right burner head as well. Cooktop is working as designed at this time, all burners lighting. Repair completed. Parts used - W11620479."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Pflugerville, TX 78660
Daniel A
Job Details:
08/07/2024
Arrived on site to inspect washer not operating correctly on all cycles. Upon further inspection placed unit into diagnostics showing no error codes. I ran through a components test and checked all components. All components are operating as designed however I cannot pinpoint cause of cycles not running properly during cycles. The customer advised that he had experienced a few power outages which had directly caused issues with the washer in the past. I replaced the control and retested the unit. Unit is operating as designed. W11543994 no water leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Spring Branch, TX 78070
Andrey
Job Details:
08/07/2024
"Arrived on site to test unit for not washing dishes, tested unit found failed wash motor, replaced sump and tested, unit is now running as designed, no leaks detected job complete W11025157"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Liberty Hill, TX 78642
Gerry C
Job Details:
08/07/2024
"KRFF577KPS02 Arrived to inspect cooling issue. Upon entry to the home, I could hear the compressor grumbling and failing to start, with resultant start device interruption. A second, known operational start device, made no difference. The machine clearly had a locked rotor with all symptoms and will require a sealed system. Office to order compressor, service port, dye drier and evaporator. Power to unit shut off at circuit breaker. No leaks observed during service. Customer has requested tech GCO. I contacted the MFG tech assist to report findings and prior services, file# 7739658908; ordrng 1 SealedSystem2Hours (2 Hours) and 1 GCO (GCO) and 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 1 W11506635 (Service Port) and 1 WPW10143759 (Dye Drier)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Leander, TX 78641
Miguel
Job Details:
08/07/2024
"Arrived on site for washer leaking. Immediately started a cycle. Removed back cover. No evidence of water inside. Straka on wall from drain. Evidence of oversudsing from middle vent. Unable to duplicate any leaks, explained to customer. Called tech line. Sent pics.Agreed water seems to be coming from drain, file #7739658203. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Canyon Lake, TX 78132
Andrey
Job Details:
08/07/2024
"Arrived on site to test unit for tripping breaker, tested unit it found breaker trips 30-60 seconds into cycle, replaced bake and broil elements and heated them with ground removed, after cool down connected ground and tested unit is still tripping, called tech line to diagnose further,took amp draw at the time of trip and got 20.5 amp which within normal operating range, per whirlpool the issue is in the breaker and not further part replacement recommended until it is resolved SR#7739657214, at this time job complete installed W11182108, W10856603"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Killeen, TX 76542
Tyler
Job Details:
08/07/2024
Arrived on site for refrigerator not dispensing ice or water. On arrival found filter housing wouldnt seal to new filter(customer provided). Replaced filter housing w10862461 and tested ice maker and dispenser. Found no leaks and unit works as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Temple, TX 76502
Sterling
Job Details:
08/07/2024
On arrival verified complaint of lights not working. Attempted to replaced the LEDs. Was able to replace the RC ceiling lights but multiple of the side LEDS were foamed in causing damage to liner. Unable to remove. Spoke to TL 7739658324. Unit is NR at this time. Job complete installed w11683244
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Marble Falls, TX 78654
Maurice R
Job Details:
08/07/2024
Arrived on site for oven not reaching set temperature. Customer said that it takes 45 minutes to get to 375?. Went to pull unit out of cabinet and the pug tail is mount 3 1/2 ft above the oven. I could only pull it out about half. There was 248 going to the control board and 175vac coming out to the bake element. With the new control board it heated to 400? in 14 minutes. W11649350
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Leander, TX 78641
David Z
Job Details:
08/07/2024
Arrived on site to diagnose cooktop that has all burners clicking when any knob is turned. Confirmed this on arrival. I advised the customer this is an intended function and it should always ignite all burners due to being wired together. Unit is working as designed and no repair is needed. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Leander, TX 78641
Maurice R
Job Details:
08/07/2024
"Arrived on site for previous diagnosis parts. Installed tub,toe shield & panel. Ran the dishwasher in diagnostic mode and it completed with no issues and no water leaks. W11409866 W11579528 W11573704"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Canyon Lake, TX 78133
Andrey
Job Details:
08/07/2024
"Arrived on site to replace previously diagnosed tub, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11409866"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS06
Near Leander, TX 78641
Miguel
Job Details:
08/07/2024
Arrived on site for front right burner not lighting. Tested and found flame uneven. Found burner cap was not set correctly. Instructed customer on setting cap. Verified operation. Call complete.m
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Austin, TX 78758
Wesley
Job Details:
08/07/2024
Arrived onsite and found unit operating with failed diverter seal. Replaced the sump and motor. Unit is now operating as designed. All checks good. Advised customer on repair. W10805015
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Austin, TX 78724
James K
Job Details:
08/07/2024
"JFFCF72DKL05 Arrived on site for unit making grinding noise. Upon arrival, the scratching/grinding noise appears at the damper assembly. Called techline and spoke with Rob SR#7739656595 advised to apply grease around the damper housing and not over tighten mounting screw. Screw needed to be backed off about an 8th of a turn. Applied recommendation. Tested unit multiple occasions and now unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Cedar Park, TX 78613
Paul
Job Details:
08/07/2024
Arrived onsite for washer that would keep spinning. Tested washer in a diagnostic cycle and quick wash cycle. Unit tested as designed. I noticed the rotor bolt to be a little looser than usual and suspect that to be causing the issue. I tightened the rotor bolt and unit is operating as designed. I also lowered the feet and leveled the unit. Call complete. No water leaks present at time of service. No parts installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Killeen, TX 76549
Tyler
Job Details:
08/07/2024
"Arrived on site for both compartments over freezing. On arrival found a dc voltage failure in fc evap motor causing entire unit to flash ui, and inner leds, and found diagnostic cycles would engage properly. Also found unit could dispense ice. Found the following parts needed and ordering: W11399844 hv board, W11284720 ui control, w11671282 motor, wpw10309864 divider, w11378860 spacer, wp63052 impeller, W11334745 evap. Rescheduled customer for 08/12/24; ordrng 1 W11284720 (Ui control) and 1 W11399844 (Hv control) and 1 w11671282 (Motor) and 1 wpw10309864 (Divider) and 1 w11378860 (Spacer) and 1 wp63052 (Impeller) and 1 W11334745 (Evap)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78725
Ryan B
Job Details:
08/07/2024
Arrived on site to inspect unit for not filling with water. Upon closer inspection found error code f6e3. Also found gearcase and surrounding areas have failed unit is no longer spinning or agitating as well as gearcase is leaking oil. Ordering corresponding parts. Office to reschedule. NO PARTS USED; ordrng 1 W11449841 (Yearcase) and 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Georgetown, TX 78633
Lou
Job Details:
08/07/2024
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and it failed to harvest and appeared to have stopped mid-cycle. Temps are good in both compartments. I found the ice chute gasket turned and not sealing properly and corrected. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed. W11548540"
We serviced a
WHIRLPOOL FREEZER
Model WRT108FFDM04
Near Austin, TX 78753
Wesley
Job Details:
08/07/2024
"Arrived onsite unit 1319 found compressor overloading start device. No cool, Repeat compressor failure. Ordering sealed system parts. Office to reschedule. ; ordrng 1 Wpw10143759 (Uvndrier) and 1 W11582579 (Compressor) and 1 W11506635 (Access valve) and 1 R600a"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spicewood, TX 78669
Matthew
Job Details:
08/07/2024
Arrived onsite for unit not cooling properly in FC and making noise. Found noise is from fan assembly hitting ice. Unit evaporator covered in ice. Unit not defrosting properly. Ordering Defrost heater and fan harness assembly. Set to return The 14th. Homeowner will unplug and manually thaw. ; ordrng 1 WP12729128 (Defrost heater) and 1 WP67006337 (Fan blade)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Georgetown, TX 78626
Lou
Job Details:
08/07/2024
"Arrived on site to inspect dishwasher error codes. Upon further inspection, the customer advised the unit clean light will flash and make a chiming noise. I placed the unit in diagnostics showing error codes F9E1-drain failure and F7E1-motor failure. Cleared the codes and continued with testing and found the motor has failed. I also found the element/heater grommets are deteriorating and per service pointer W11540964, the element needs to be replaced. I removed and replaced the sump assembly and element and retested. Unit is operating as designed. No water leaks observed during service, job completed. W11416362, W11537778"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lago Vista, TX 78645
Miguel
Job Details:
08/07/2024
Arrived on site with sealed system parts. Unit did not have any pressure on arrival. Removed evaporator cover. Removed fans. Replaced freezer evaporator. Checked with 150 psi. Still not holding pressure. Unable to feel or hear any leaks. Possibly inside cabinet or refrigerator evaporator. office will reschedule. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Pflugerville, TX 78660
Daniel A
Job Details:
08/07/2024
"Arrived on site to install previously diagnosed and ordered parts per previous tech. Installed gearcase, motor and agitator. Hub is ok and splines look good, no need to replace hub. I placed the unit in diagnostics and ran an automatic test run. No issues observed and unit is operating as designed. No water leaks observed during service. W11026785 W11454734 W11550891"
We serviced a
WHIRLPOOL COOKTOP
Model GLS3665RS02
Near Wimberley, TX 78676
Tim M
Job Details:
08/07/2024
"Arrived on site to test unit for burning a high and orange flame. Confirmed issue, inspected burner heads and caps, noticed they were not in the proper position missing the alignment grooves. Readjusted burner heads and caps and tested unit, flame is now burning blue and even. Informed customer that flame may turn slightly orange due to humidity as well. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW35X24DS
Near Austin, TX 78749
Luis
Job Details:
08/07/2024
#1199Arrived on site for no cool. Compressor and fans running found oil drain diagnosed a refrigerant leak ordering sealed system parts. ; ordrng 1 W10782177 (Pan drain) and 1 W11377390 (Compressor) and 1 W10782196 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)