We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Austin, Texas 78737
Brandon
Job Details: 07/17/2025
"Arrived on site for customer complaint of unit leaking, found cracked outer tub. Ordering outer tub, 2 man job and 2 hours. ; ordrng 1 Cnote (2 man job) and 1 Cnote (2 hour job) and 1 Cnote (Office to reschedule) and 1 W10371566 (Outer tub) and 1 WP389140 (Block)"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Austin, Texas 78745
Brandon
Job Details: 07/17/2025
"Arrived on site for customer complaint of unit not locking, not finishing cycles, and not draining. Found multiple issues. Looks like someone used a dolly to move the unit and pinched the drain pump wires and broke part of the drain pump. Also found lid not locking. I replaced control and latch, ordering pump, lower harness and control. Parts used w11740022 and w11670519 pump, control and harness to be changed at the same time. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Pump) and 1 W11740022 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78744
Scott
Job Details: 07/17/2025
"Arrived on site , replaced ice bucket . Ran dispensing tests. All checked normal. Nomwater leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, Texas 78741
Scott
Job Details: 07/17/2025
Arrived on site for washer not spinning load out and bouncing around .ran diagnostics. No error codes found .mFound tub bouncing alot when pushed down . Replaced suspension rods W11130362. Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, Texas 78724
Wesley
Job Details: 07/17/2025
Arrived onsite and repaired unit with f3e1 continuous drain failure. Replaced control to repair. Unit is now operating as designed. W11607637; used 1 W11607637 ( Control) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Austin, Texas 78721
Joe Z
Job Details: 07/17/2025
Arrived on site for missing a clip. Upon arrival maintenance team stated that they do not recall calling in for this issue and that unit is operating correctly per previous repair
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78721
Joe Z
Job Details: 07/17/2025
"Arrived on site for door not locking. Upon arrival ran, test unit and found start button is not responding. Will need to order console and 2 man. Uploaded picture of install ; ordrng 1 2man (2 man) and 1 W11325580 (Console)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Hutto, Texas 78634
Daniel A
Job Details: 07/17/2025
"Arrived on site to inspect dishwasher not washing properly. Upon further inspection, placed the unit into diagnostics and observed error code F7E1 motor issue. I visually inspected the spray arms and found that both spray arms were very clogged. I cleared the spray arms and replaced the pump and motor. I reassembled and tested the dishwasher and it is operating as designed now. No water leaks observed during service. I instructed the customer that it is important to scrape all solid food off dishes before being placed into the dishwasher. W11680075"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Austin, Texas 78745
Brandon
Job Details: 07/17/2025
"Arrived on site for customer complaint of unit not draining out clothes properly. I ran a spin calibration, and diagnostic test, all functions passed diagnostic tests. I instructed customer to wash like items with like items. Also, the dryer vent is clogged, I let maintenance know. Unit tested good."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Austin, Texas 78744
Brandon
Job Details: 07/17/2025
"Arrived on site for customer complaint of unit not cooling properly. Found defrost thermistor not reading at control box. I replaced control box and thermistor, unit tested good. Parts used w11546609 and wpw10384183"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Mustang Ridge, Texas 78610
Brandon
Job Details: 07/17/2025
"Arrived on site to replace previously diagnosed parts. I replaced control and harness, unit tested good. Parts used w11665967 and w11607637"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78724
Joe Z
Job Details: 07/17/2025
"Arrived on site for not drying correctly. Upon arrival, ran vent test and test failed. Test unit and is heating correctly. Maintenance found that vent is sealed shut and will fix issue. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Elgin, Texas 78621
Joe Z
Job Details: 07/17/2025
"Arrived on site to install previously ordered parts. Replaced control W11594224, bake element W11182108, and broil element W10856603. Set bake to 500 for 40 minutes to allow burnoff. Unit is operating as designed . Job complete . Contacted customer by phone."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Elgin, Texas 78621
Joe Z
Job Details: 07/17/2025
"Arrived on site for not draining. Upon arrival, unit is unplugged . inspected unit and tub is filled to the very top with water. Restored power to unit and ran a drain cycle and will not drain. Removed most water manually. Found failed drain pump harness. Replaced harness W11590868. Test unit and unit begins to fill and does not stop filling . Replaced control W11590868. Unit now fills correctly. During test finding some screeching under unit. Found cam and belt are worn. Also found tub bouncier than normal. Need to replace cam, belt and suspension. Ordering cam, belt and suspension. Office to reschedule ; ordrng 1 W11396716 (Suspension) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Daniel A
Job Details: 07/17/2025
"Arrived on site to inspect washer continuously draining. Upon arrival, I discovered that I did not have control that is need to fix the issue. Need to return with presented part. Office to schedule return service.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Pflugerville, Texas 78660
Daniel A
Job Details: 07/17/2025
Arrived on site to inspect washer displaying error F9E1. Upon further inspection I found that the washer was not draining and displaying error code. I gained access to to the underside of the washer and found that the wire to the drain pump was severed. I also found that the bottom cover assembly was for the drain pump was broken. The broken cover on the drain pump allowed the harness to touch the floor and break. I replaced the drain pump cover and repair the broken wire with new connectors. The strike and latch will need to be replaced due to being broken as well. I am order the latch and strike. W11457841 W11700916. Office to schedule return service with customer ; ordrng 1 W11457841 (Strike) and 1 W11700916 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Hutto, Texas 78634
Daniel A
Job Details: 07/17/2025
"Arrived on site to install RC and FC doors. Upon installation, I found that the FC door had a scratch underneath the plastic. I installed the RC door and will need to order another FC door. LW10648583 LW10648584. Office to schedule return service. No water leaks observed during service. No one on site to sign ; ordrng 1 LW10648583 (Fc door)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Elgin, Texas 78621
Joe Z
Job Details: 07/17/2025
"Arrived on site for not spinning and not filling. Upon arrival ran, ran diagnostics and there are no saved error codes. Test unit and found actuator is not shifting from agitation to spin. Inspected actuator and has failed . Replaced actuator W11481722. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model wDT730PAHZ0
Near Georgetown, Texas 78628
Daniel A
Job Details: 07/17/2025
"Arrived on site to inspect dishwasher not starting a cycle. Upon further inspection, I placed the unit into diagnostics and observed error code F4E3. I verified proper voltage to the pump and found that it had seized. I replaced the pump and motor assembly and reassembled and tested the unit. It is now operating as designed. No water leaks observed during service. W11665769"
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Killeen, Texas 76549
Robert
Job Details: 07/17/2025
MEDP575GW1 Arrived on site from previous visit to install part. I installed drum tested product is working as its designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near San Marcos, Texas 78666
Brandon
Job Details: 07/16/2025
"Arrived on site for customer of unit making a loud noise on occasion, frost and big ice clumps. I found ice clumping together in ice bin, a sign of the ice maker not releasing the ice all the way or valve leaking, or thermistor/control issues. Temperature tested good at time of service and customer has never felt like food is deforsted in freezer. I replaced ice maker and tested, unit filled properly with no leaks, customer does have hard water which affects this style ice maker. Unit tested good. Part used w11700250"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wimberley, Texas 78676
Andrey
Job Details: 07/16/2025
"Arrived on site to test unit for not working properly, customer stated that it it stopped during rinse and would not start, tested unit found broken harness, repaired harness and tested unit is now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LB01
Near Cedar Park, Texas 78613
Miguel
Job Details: 07/16/2025
"1775 new hope is the actual address. Arrived on site for oven tripping breaker. Voltage coming in at plug is 210, 122 each side tomground. G-c=0. Trips as soon as it is plugged in. Gfci breaker. Replaced control and both elements. Still the same issue. Disconnected all wires from control and the ground wire off cabinet. Still trips. Called tech support. Went theough test. Loose ground wire has continuity to cabinet. Removed plug of clip and short is gone. Needs new plug. Sr#7741995411. Office will call to schedule ; ordrng 1 W11464639 (Main harness, power cord)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manor, Texas 78653
James K
Job Details: 07/16/2025
"Arrived on site for unit taking long time to dry. Upon arrival, checked air flow with tester and found it passed test. Found no kinks at the vent hose. Checked temperatures and found normal temperature swings on low, medium and high. Showed customer good airflow and temperature swings. Advised customer on trying to use Automatic setting instead of Timed Dry. Customer agreed. Unit is functioning as designed. No parts needed"
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Liberty Hill, Texas 78642
David Z
Job Details: 07/16/2025
"Arrived on site to install new console to resolve communication error. Found supplied console was not the correct part. Reordering console, parts to inspect and verify console is correct when received. ; ordrng 1 W11598138 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Burnet, Texas 78611
David Z
Job Details: 07/16/2025
"Arrived on site to follow up on dryer not starting. Customer clarified that they ran the unit pretty hard, and later on it didnt want to power on. They also had some moisture in the door / had run into the pedestal drawer. I tested the unit and had it come on normally. I ran the unit and found temps were cycling properly as well. I advised the customer to double check all settings, since they may not save and the next load will possibly run on lower heat. I could not duplicate a failure at this time, and everything was acting normal. Call completed."
We serviced a
WHIRLPOOL OVEN
Model WFES3330RS0
Near Round Rock, Texas 78665
Scott
Job Details: 07/16/2025
"Arrived on site for range tripping breaker . Outlet is getting correct voltage and polarity . Wire harness is in good shape . Removed ground wire . Replaced both elemnts and control W11182108, W10856603, W11707155. Elemnts are the updated hard plastic . T. Ran bake cycle on high for 25-30 mins . Leg one 14.5, Led 2 14.4. Ran bake at 480 for hour 30 mins . Leg 1@10.5,leg two @10.5.. replaced ground wire . Ran oven for 30 mins while waiting on tech line . Shut range off . Called tech line and documented repair and readings . Sr # 7741995147.Tech line recommended replacing breaker if tripping occurrence happens again. Job complete. Construction not on hand to sign ticket."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, Texas 78665
Andrew R
Job Details: 07/16/2025
Arrived onsite for unit not drying but is heating. I checked the rear and found the blower wheel off and the threads stripped. I found no airflow present due to the blowerwheel being stripped off. I replaced the blowerwheel and tested the unit. Unit now operates as designed and has good airflow. Call complete. Installed WP694089 BLOWER WHEEL.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Georgetown, Texas 78626
Brandon B
Job Details: 07/16/2025
Arrived on-site for a refrigerator making noises. I tested both fans and the compressor and couldn't replicate the noise. I installed noise pads at the compressor for good measure. Used w11113654 nobody is available to sign
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fischer, Texas 78623
Andrey
Job Details: 07/16/2025
"Arrived on site to replace previously diagnosed control, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11608056"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Georgetown, Texas 78633
Brandon B
Job Details: 07/16/2025
"Arrived on-site for racks not rolling. Found the complaint was for the middle rack. I explained that when the rack is pushed all the way in, it seats tight where the water is dispersed. No parts used. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Canyon Lake, Texas 78133
Luis
Job Details: 07/16/2025
"Arrived on site for moisture on top of freezer gasket,no moisture on fresh food gaskets or mullion,installed foam strips under freezer gasket adjusted freezer door,remolded gasket checked door seal good. Used 2 w11159742"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Canyon Lake, Texas 78133
Luis
Job Details: 07/16/2025
"Arrived on site. Ran diagnostic water filled pan at low setting,ran recirculating pump passed,ran drain failed,removed cover found pump not connected to harness uploaded pic. reconnected pump water drained,ran compressor test passed frost forming,found ice thickness set to thin changed thickness setting. Ran a normal cycle water fully filled pan,recirculated water then drained. Unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near San Marcos, Texas 78666
Luis
Job Details: 07/16/2025
Arrived on site for unit not freezing correctly. Removed evaporator cover weak to no frost pattern on evaporator ordering a new compressor and evaporator. Unit in located in a garage. ; ordrng 1 W11547313 (Compressor) and 1 W11572047 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS07
Near San Marcos, Texas 78666
Luis
Job Details: 07/16/2025
"Arrived on site for water leaking in fresh food compartment. Removed deli drawer assembly, cleared ice from fresh food lorry compartment, removed cover found leak at water valve connections uploaded pic. Replaced defective valve,powered unit on ran dispenser test passed no leaks ran icemaker fill passed no leaks. W11567408"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Buda, Texas 78610
Luis
Job Details: 07/16/2025
"Arrived on site for no ice. Ran diagnostic fans passed cold air entering ice compartment, ran optic test passed E2 error code. Replaced icemaker power cycled unit ran harvest test passed ran fill test passed. W11658802"
We serviced a
GE REFRIGERATOR
Model ED2JHGXRQ
Near Killeen, Texas 76542
Robert
Job Details: 07/16/2025
ED2JHGXRQ Arrived on site for a top mount GE refrigerator not cooling . On arrival I found FC was cooling but not freezing further inspection I found evaporator motor has failed also the frost pattern was only the top two levels of the evaporator. To repair issue it will need a sealed system repair and a evaporator motor. No parts used no water leaks visible from main water supply. No repair will be done due to product being GE
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Lago Vista, Texas 78645
Daniel A
Job Details: 07/16/2025
"Arrived on site to inspect dryer display not working. Upon further inpsection, I verified proper incoming voltage. I gained access to the UI measured proper voltage 13VDC to the UI. I inspected for signs of failure. No visual signs of failure. The ui failed internally. I replaced the console and tested the dryer. The dryer is now operating as designed. W11583883. No one on site to sign."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Killeen, Texas 76542
Robert
Job Details: 07/16/2025
DU1055XTVS0 Arrived on site for a dishwasher not draining. On arrival I seen water buildup at the bottom of the product. I inspected the garbage disposal to see if they punched out the cap to it . The cap to the garbage disposal was still on not allowing dishwasher to drain. I removed cap then tested product is working as its designed no water leaks visible from main water supply no parts used.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS2
Near Lago Vista, Texas 78645
Daniel A
Job Details: 07/16/2025
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I tested the drain pump, by hitting cancel and the drain pump was running and relieving proper voltage however no water was being drained out. I gajned access to the disposal and found that the disposal still had the knockout plug. I removed the plug and tested the dishwasher and is now operating as designed. No water leaks observed during service. No one on site to sign"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Georgetown, Texas 78633
Brandon B
Job Details: 07/16/2025
Arrived on-site for icemaker not working. Found ice bin full. Cx said it started working 2 days ago. Fc temp was 8 degrees. Rc temp was 37. Everything tested good on this unit. J explained that by opening the fc door checking for ice will stop it from harvesting. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Austin, Texas 78748
Luis
Job Details: 07/16/2025
"Arrived on site. Found a defective fresh food door,replaced defective door checked seal and operation good. Lw10803941"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, Texas 78633
Brandon B
Job Details: 07/16/2025
Arrived on-site for unit not heating. Unit was getting error codes for the mag. Was getting 120v to the inverter. I replaced the mag and still not getting heat. Replaced the inverter and now the unit is heating as designed. Used w11578579 and w11578959.
We serviced a
WHIRLPOOL DRYER
Model LET7646AQ2
Near Spicewood, Texas 78669
Brandon
Job Details: 07/16/2025
"Arrived on site for customer complaint of dryer not heating. Found they switched out dryers with a Frigidaire dryer, I informed them I don't have parts for their model, they would have to set up service for that model."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jarrell, Texas 76537
Tyler
Job Details: 07/16/2025
"Arrived on-site for washer, not completing cycles on arrival, confirmed issue and found F 7E one in. Diagnostics, and upon further inspection, I found the actuator I had come loose from the gear case and had shorted out the control board in normal operation But would allow it to run in diagnostic mode. I replaced w 11654023 control and w 10913953 actuator and found washer working is designed with no leaks call complete"
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near Austin, Texas 78735
Leonardo
Job Details: 07/16/2025
"Arrived on site to diagnose unit for loud banging sounds.Tested unit and found noise coming from the idler pulley and belt. Replaced both the idler pulley and belt. Retested unit banging noise is resolved, but a slight squeaking sound remains. Customer stated she is okay with the minor squeak as long as the unit is heating and operating properly.Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Temple, Texas 76502
Jonathan M
Job Details: 07/16/2025
"Arrived on site for a range that has a torn gasket. Inspect the unit and work area. The customer advised that the clips that hold in her gasket keep coming off, and they can not attach it anymore. I did confirm the customer's complaint and replaced the door gasket. The unit began to work and operate as designed. Call complete. W11542153."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Manor, Texas 78653
Matthew
Job Details: 07/16/2025
"Tested unit and it was buzzing and not heating. Removed unit and replacedfauktymag, diode and cap. Reinstalled unit and tested. Unit heats good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
Justin
Job Details: 07/16/2025
Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Austin, Texas 78738
Brandon
Job Details: 07/16/2025
"Arrived on site for customer complaint of unit not draining. I found no water getting to unit. Error codes found were F10E3 and F8E1, dryer fan and water inlet valve. I informed customer of the water supply issue, he will call us back if problem continues. This is a new build, builder not on site to sign."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Austin, Texas 78746
Brandon
Job Details: 07/16/2025
"Arrived on site for customer complaint of unit not making ice, found failed recirculating pump. I replaced pump, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, Texas 78633
Brandon B
Job Details: 07/16/2025
Arrived on-site for unit leaking. Cx said it leaked once 2 weeks ago when she cleaned it. Found no error codes. Ran in diagnostics and found no leaks. Hot water valve was weak so I replaced it. Used w11688994. No leaks while on-site site. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Jarrell, Texas 76537
Tyler
Job Details: 07/16/2025
"Arrived on site for a refrigerator making an odd noise intermittently. On arrival, confirmed issue and found small amount of ice built up from ice maker from the Fill line down around evaporator fan and repaired line and found unit working as designed and ice removed, call, complete."
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Austin, Texas 78746
Leonardo
Job Details: 07/16/2025
Arrived on site to test unit for heat spot while cooking. Some areas are hotter then others. Test unit by preheating the oven to 350? and unit pre heated correctly. Moved my thermocouple around and temp was with in range. Job complete.
We serviced a
KITCHENAID MICROWAVE
Model kbhs179sss03
Near Austin, Texas 78746
Leonardo
Job Details: 07/16/2025
Arrived on site to diagnose unit for not heating. Tested unit and found multiple issues. Unit was not heating and the control board would not enter diagnostics. Found the control board was not sending the correct voltage. Bypassed the door switches and found both the inverter and magnetron were also faulty. Will order necessary parts. Office to reschedule.; ordrng 1 W10120227 (Control board)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Austin, Texas 78746
Leonardo
Job Details: 07/16/2025
Arrived on site to diagnose unit for unit thumping while in use. Test unit be removed the front cover to get access to blower wheel and found blower wheel had stripped from motor shaft. Replaced wheel and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near New Braunfels, Texas 78132
Andrey
Job Details: 07/16/2025
"Arrived on site to test unit for not working properly tested unit found unit acting erratic, error for failed motor but motor not getting any voltage, replaced control and tested unit is now running as designed no leaks detected job complete installed W11683133"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, Texas 78724
Justin
Job Details: 07/16/2025
Arrived on site for unit not dispensing ice. Inspected unit found turn motor seized up. Was able to unseize motor and tested. Unit is now functioning properly and as designed to. Took pictures of ice dispensed and uploaded to sd. No leaks present at this time job completed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Buda, Texas 78610
Leonardo
Job Details: 07/16/2025
Arrived on site to test unit for no heat. Tested unit and found the heating element was brokenvisible damage confirmed. Replaced the heating element and tested the unit. Unit is now heating properly. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Gatesville, Texas 76528
Jonathan M
Job Details: 07/16/2025
"Arrived on site for a broken lid lock. Inspected unit and work area. The customer advised that the piece that drops down from the lid broke and he can't get the unit to start a cycle. He also explained that he's also having a noise issue with the machine, and that it sounds like something is grinding. I replaced the strike and ran the unit through diagnostics. I found everything running properly until it went into spin. I found it sounded like an airplane taking off indicating dry bearings within the gear case. I checked underneath and found oil leaking underneath onto the belt and drive pulley. Ordering the gear case, belt, and splutch assembly and rescheduled the customer to 7/23. W11457841.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Jarrell, Texas 76537
Tyler
Job Details: 07/16/2025
"Arrived on site for refrigerated kneading, valve and gasket. On arrival install w10830274, w 11548535. Found unit working as designed with no leaks and informed customers to allow twenty four hours for the ice bucket to fill. call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78724
Matthew
Job Details: 07/16/2025
Found washer in drain mode ran diagnostics and verified pressure fault. Replaced control board. Recalibrated and ran automtested. Unit functioning normally
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS4
Near Jarrell, Texas 76537
Tyler
Job Details: 07/16/2025
"Arrived on site for range tripping breaker. On arrival confirmed collect voltage and polarity and no voltage from ground to neutral. Reported findings to both tech line and safety team under the following sr#'s: Sr#7741998628, Sr#7741739881. Tech Kline stated at this time, no further repairs can be done and to have customer contact Whirlpool, and their safety team for further instructions. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78724
Matthew
Job Details: 07/16/2025
Used control from 451558. Verified drain pump activation. Could not get i to diagnostics. Replaced control and control defective. Used part from job 451558. Installed and tested unit and working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, Texas 78754
Matthew
Job Details: 07/16/2025
Truck stock WPW10496649. Fill tube extension was crushed causing water to leak into ice bucket and floor if freezer. Removed ice from bucket and freezer floor. Removed and replaced with new extension. Ice maker cycled and filled properly
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Marion, Texas 78124
Andrey
Job Details: 07/16/2025
"Arrived on site to replace previously diagnosed handle, replaced and tested unit is now functioning as designed job complete installed W10861225"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Seguin, Texas 78155
Andrey
Job Details: 07/16/2025
"Arrived on site to test unit for not working properly, tested unit found hub nut stripped out, replaced and tested unit is now running as designed, advised customer to run loads not more then 50% capacity, at this time job complete installed W10528947"
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near New Braunfels, Texas 78130
Andrey
Job Details: 07/16/2025
"Arrived on site to test unit for F5E3 and F8E1, tested unit found all components engaging properly and unit is getting through the entire diagnostic cycle, customer does not have the unit connected to WI-FI that could be causing this issue per service pointer W11758510, provided customer with WI-FI team number and in this issue persists after update then for any further repairs a 2 man will be required, unit is located in a very tight closet, at this time job complete no parts installed"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near New Braunfels, Texas 78130
Andrey
Job Details: 07/16/2025
"Arrived on site to test unit for not working properly, tested unit found failed control pressure switch, replaced control per service pointer and tested unit is now running as designed no leaks detected job complete installed W11607637"
We serviced a
KITCHENAID OVEN
Model KOST100ESS20
Near Georgetown, Texas 78626
Lou
Job Details: 07/16/2025
"Arrived on site to inspect wall oven error codes. Upon further inspection, I found the unit with power as the display was showing the correct time. I placed the unit in diagnostics and checked for error codes and found F1E0-UI failure, F1E1-UI failure, F2E1-stuck key, and F5E1-door lock failure. Following the tech sheet, I cleared the codes and tested the unit on Bake at 350 degrees and the unit began to heat properly. The customer advised they were baking chicken, and they could see steam coming from under the control panel and going up into the panel, and then the unit stopped baking. I found the unit reached temps in preheat. I recommended to the customer that when they are cooking items that create a lot of steam to place it in a cooking/steam bag or use foil to cover it. The customer advised that the error codes are intermittently re-occurring, and they will cycle the breaker and let the unit sit unused, and then they can use it again. Based on this information and my findings, I'm ordering the control panel, door lock, and CNOTE-LSO PER CUSTOMER REQUEST and will return with the prescreened main control. Due to the unit being out of stock, the office will schedule return service. ; ordrng 1 W11600658 (Control panel) and 1 W11686858 (Door lock)"
We serviced a
WHIRLPOOL FREEZER
Model WRS331SDHM08
Near Georgetown, Texas 78628
Lou
Job Details: 07/16/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and UV dye drier. I evacuated the system and then cleared it with nitrogen. Removed and replaced the mentioned parts and vacuumed the system down to -30/0psi. Installed 64g of R600 refrigerant and allowed the unit to equalize. Tested the unit, and it is operating as designed and beginning to cool. No water leaks observed during service, job completed. WPW10143759, W11506635, W11557671"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78727
Justin
Job Details: 07/16/2025
Arrived on site for unit making noise. Upon arrival customer stated unit no l9nger making noises but takes along time to dry. Inspected unit ran unit with vent on and off confirmed unit has a airflow restriction. Customer will need to have external exhaust cleaned to fix drying issue job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Georgetown, Texas 78628
Lou
Job Details: 07/16/2025
"Arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, I found the ice bin full of ice but also found a block of ice in the shelving below the ice maker and found ice at the bottom of the ice bin. I attempted to dispense ice and found the dispenser motor functioning, but no ice was dispensed, and the auger sounded as if it were jammed. I was able to get the ice bin removed and found the cubes clumped together, and some were in the form of a complete slab straight from the ice tray (photo). When I removed the ice maker container cover, I found the area around the fill tube appeared to have had too much insulation and the fill tube had molded into the cabinet incorrectly and when the water flowed from the tube, it missed the tray. Also, it appears that the insulation has been removed from around the tube (photo). I advised the customer of my findings and attempted to correct the tube, but I was unable to do so. I contacted techline and spoke to Garrett and advised of my findings to get documented. Garrett documented and sent a text to my phone, and I provided photos of my findings. Garrett provided SR#7742000188. I provided the file number to my customer as they want to speak with customer service. I am ordering the left FC door, ice bin, and dispenser coupler and office to schedule return service once the door arrives. Ice maker was left turned off, and no water leaks were observed at the end of service. ; ordrng 1 W11551458 (Left FC door) and 1 W11244434 (Ice bin) and 1 WP2220458 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Justin
Job Details: 07/16/2025
Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, Texas 78628
Lou
Job Details: 07/16/2025
"Arrived on site to inspect washer drain pump constantly on. Upon further inspection, I plugged the unit in, and immediately, the drain pump came on. I was able to get the unit into diagnostics showing error code F3E1-pressure sensor fault. I removed and replaced the main control and plugged the unit in, and the drain pump made a sound as if it were about to turn on and stopped. I checked the main control and found the diagnostics LED was not flashing or turning on. I verified 120V at the main control and at the outlet. New control is defective. I am ordering another control and office to schedule return service once the part arrives. No water leaks observed during service, and the unit left unplugged for safety. W11607637; ordrng 1 W11607637 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, Texas 78754
Justin
Job Details: 07/16/2025
Arrived on site to replace dented fridge door. Replaced door and took picture of new door installed. Unit is functioning properly and as designed to job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RW00
Near Austin, Texas 78759
Wesley
Job Details: 07/16/2025
Arrived onsite and found a bad valve from the factory causing no water dispensing. Repaired by replacing the water valve W11548535. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Hutto, Texas 78634
Andrew R
Job Details: 07/16/2025
Arrived onsite for RC DOOR damaged. I confirmed unit had damaged door. I replaced the RC DOOR and unit now looks as designed. Call complete. No leaks. Installed LW10648584 RC DOOR. Customer not onsite for signature.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Pflugerville, Texas 78660
Scott
Job Details: 07/16/2025
Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor and control errors. Replaced control W11607637. Ran calibration and diagnostics test wash. All checked normal. Nomwater leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cedar Park, Texas 78613
Miguel
Job Details: 07/16/2025
Arrived on site for washer banging around. Ran diagnsotics and found no codes. Automatic test provided squeaking noose during spin. Tub bounces back as normal. Inspected underneath and found belt was rub ing against capacitor causes noise and also found the drain pump was half hanging off. Inspected gearcase and found black oil coming through. Agitator was stuck on there. Broke off agitator but could not remove agitator bolt. Spent 1 hour trying to break it off but was unsuccessful. Office will call to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EW4
Near Bastrop, Texas 78602
Joe Z
Job Details: 07/16/2025
"Arrived on site to install previously ordered parts. During disassembly, found that the harness is also burnt, brittle and falling apart at terminal block. Need to order harness. Customer has new cord on hand. Job complete ; ordrng 1 W11134593 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, Texas 78759
Wesley
Job Details: 07/16/2025
"Arrived onsite and informed customer of OOW warranty status. Cuwtomer canceled, sighting an improperly dispatched extended warranty service request. No parts used. So signer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, Texas 78757
Wesley
Job Details: 07/16/2025
Arrived onsite for n9t cooling well and found low charge or inefficient compressor. Frost present on first loop only. No full frost pattern. Ordering sealed system compressor replacement to repair. Office to reschedule. No parts used. Office to reschedule ; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78757
Wesley
Job Details: 07/16/2025
Arrived onsite and delivered door to maintenance due to tenant special request. Lw10912075
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Copperas Cove, Texas 76522
Robert
Job Details: 07/16/2025
WED5620HW2 This order was duplicate of the first call client made control board has been replaced on first order product works as it's designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Marble Falls, Texas 78654
David Z
Job Details: 07/16/2025
Arrived on site to diagnose dryer with door seal issue. Found door seal is unraveling/fraying and needs to be changed. Ordering proper door seal and adhesive. Set return for 6/23. ; schdld next appmnt for 7/23 WED !
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Andrew R
Job Details: 07/16/2025
Arrived onsite for washer pump running. I found the unit to have a F3E1 pressure sensor error. I confirmed unit will drain even with the pressure line off and canceling cycle. I grabbed a photo on lease date as the unit doesn't fall in service pointer. Replaced the control via warranty and tested. Unit now operates as designed and doesn't constant drain. Call complete. Installed W1167637 cntrl elec.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78754
Scott
Job Details: 07/16/2025
Arrived on. Site for loud rattling from dryer . Found back panel bent and left foot broken . Straightened panel and replaced foot with truck stock ( W11025920 ). No lint build up at time of service . Construction not on hand to sign ticket. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE500M4HS
Near Austin, Texas 78731
Wesley
Job Details: 07/16/2025
"Arrived onsite and repaired by replacing the oven, bottom unit is now in Working order. W11223962"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, Texas 78732
Wesley
Job Details: 07/16/2025
Arrived onsite and repaired unit with f3e1 error continuousndrain. Replaced th3 control to repair. Unit is now operating as designed. W11608056
We serviced a
MAYTAG OVEN
Model CWG3600AAB
Near Austin, Texas 78727
Scott
Job Details: 07/16/2025
"Arrived on site for oven not heating over 150. Ran diagnostics and found igniter has failed . Bar is glowing but not pulling enough amps to open valve . Replaced igniter 12400035 , only one igniter .Reran oven . Unit is now heating . No gas leaks detected at time of service. Oven is missing model tag . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, Texas 78628
Lou
Job Details: 07/16/2025
"Arrived on site to inspect refrigerator door not sealing. Upon further inspection, I found the unit cooling properly and found the center mullion, at the top of the RC door, is not sitting flush with the top of the cabinet. Also found the RC door bottom trivet is not snapping on properly and corrected it. I adjusted the center mullion and the top of the cabinet and sealed it to where the mullion sits flush and the gasket seals properly. Unit is operating as designed, and no water leaks observed during service, job completed."
We serviced a
KITCHENAID RANGE
Model KDRS467VSs01
Near Austin, Texas 78732
Wesley
Job Details: 07/16/2025
Arrived onsite and found orifices clogged after a deep cleaning. Cleared orifices. Unit is now operating as designed. Advised customer on repair. All checks good. No parts.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Georgetown, Texas 78628
Lou
Job Details: 07/16/2025
"Arrived on site to inspect range center burner not igniting fully. Upon further inspection, I tested all of the burners and found all but the center burner operating as designed. When I inspected the center burner, I found the burner head cracked. I replaced the burner head assembly and retested, and the unit is operating as designed. No gas leaks detected during service, job completed. W11435660"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Georgetown, Texas 78628
Lou
Job Details: 07/16/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the gearcase, slider, and clutch. Also found the suspension rods needed to be replaced and did such. Also found the unit was not level and re-leveled the unit. I calibrated the unit and found the unit is not agitating. Once calibration was completed, I manually tested agitation and found the entire basket was moving and not just the washplate. I retraced my work/repairs and following the tech sheet, I ohmed the lower main harness and found it good. I found voltage to the unit is good and replaced the main control per the tech sheet. Re-calibrated and again found that agitation has failed. I re-inspected the slider, clutch, and stator and found all parts good. I removed and replaced the clutch with the old part and retested and got the same results. Per the tech sheet, after my testings, I am ordering the stator, clutch, slider, lower main harness, and gearcase and scheduled return service for 07/19/25. Unit was left unplugged for safety, and I explained the situation to the customer. No water leaks observed during service. W10734521, W10754448, W11400156, W11687817, W11449841; ordrng 1 W11568984 (Lower main harness) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11449841 (Gearcase) and 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Andrew R
Job Details: 07/16/2025
Arrived onsite for unit with constant drain. I found a F3E1 sensor error stored. I found the unit to drain even with the pressure line off and canceling cycle. Water pressure sensor has failed. I replaced the control and tested unit. Unit now operates as designed. call complete. Installed W11607637 CONTROL.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
James K
Job Details: 07/16/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Copperas Cove, Texas 76522
Robert
Job Details: 07/16/2025
"MED4500MW0 Arrived on site for a dryer with a broken leg. On arrival I verified that the front leg was defective. I replaced front right and right back leg, tightened all four, and tested the product is working as its designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Georgetown, Texas 78633
Brandon B
Job Details: 07/16/2025
Arrived on-site for water dispensing very slow. Found very small ice cubes also. Found water line to the valve completely kinked. I taped the line to the back of the refrigerator and the water is dispensing as it should. No parts used.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Copperas Cove, Texas 76522
Robert
Job Details: 07/16/2025
"WTW5057LW0 Arrived on site for a washer not completing cycles going straight to done. On arrival I verified issues the control board has failed, lid lock had incorrect readings and lower wireharness had a broken wire to pump. I replaced control board, lid lock, and lower wireharness. I calibrated then tested on customer mode product is working as its designed no water leaks visible from main water supply."