Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Wesley P.

Wesley P.

FREEZER GE GFE26JEMAFDS Arrived onsite and installed handle to repair. All checks good.

Near S General Bruce Dr, Temple, TX 76504
Robert J.

Robert J.

WASHER GE GTW335ASN0WW Arrived on job for complaints of shaking. Found the cold valve line no water. Checked hose found the hose clogged no water will even flow through hose. Valve will need to be replaced and customer will call back after plumbing is repaired. ; ordrng 1 WH13X26534 (VALVE)

Near Yacht Harbor Dr, Spicewood, TX 78669
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived onsite for an ice machine that needs to be cleaned. Ms had already cleaned the unit and the problem is it’s not making ice. I tested the unit and found it not filling with water and the recirculating pump running dry. The fill valve and the recirculating pump need to be replacedOrdering the pump and valve. ; ordrng 1 2313702 (PUMP ASSY-RECIRCULATING) and 1 WPW10340983 (VALVE)

Near Bella Montagna Cir, Austin, TX 78734
James C.

James C.

WASHER MAYTAG MHW6630HC0 "Arrived on site and tested operation. Found power, start and options button on right side of ui not responding intermittently. Also found unit jumping steps in diagnostics and not completing properly. Upon further inspection I found the drain pump is draining slowly and cutting off. Unit will need new control panel, Acu and drain pump to repair. ; ordrng 1 W11325573 (cntrl-elec)"

Near Starview St, Temple, TX 76502
Robert J.

Robert J.

RANGE GE CGS700P2M2S1 Arrived on job for complaints of burner not working properly. Found the back left side of burner not lighting. Not enough as flowing to maintain a flame and too much gas to center. Switch orifice and the burner now working properly. Also the control display not working. Will need control ; ordrng 1 CONTROL (ITEM 136)

Near Briarview Dr, Spicewood, TX 78669
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GS6NBEXRL01

Near Graphite Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise compliant. Compressor powered on loud vibration noise from condenser coil,raised unit,adjusted condenser coil to prevent vibration against cabinet,noise no longer present."

Near Parkdale Dr, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER GE ZDT870SPF5SS Arrived on job for complaints of not drying. Ran diagnostics and found the heater in pump not working. ; ordrng 1 WD35X20599 (variable speed pump)

Near Lakehurst Rd, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for customer complaint of knocking noise and leaking out of dispenser, found bad connection at water valve from fitting water line and air baffle faulty. I replaced water valve and air baffle, also need the fitting/water line due to dripping out of dispenser water line. Ordering water line/fitting. ; ordrng 1 8201537 (fitting) and 1 CNOTE (2 HOUR JOB)"

Near La Ventana Pkwy, Driftwood, TX 78619
Jacob S.

Jacob S.

WASHER LG WM2487HWM Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Indian Canyon Dr, Austin, TX 78746
Andy  B.

Andy B.

WASHER WHIRLPOOL NFW7200TW

Near Manish Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived to inspect unit with no light. Replaced and tested properly

Near High Lonesome, Leander, TX 78641
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on job for complaints of buttons not working.

Near Cabrillo Way, Bee Cave, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE PHS68EJSB0 Arrived onsite and tested unit and found it to be operating properly with temps of -5 in freezer and 36 in the fresh food empty. Advised customer on best practice for ventilation.

Near Oak Hollow Dr, Waco, TX 76712
Robert J.

Robert J.

DRYER MAYTAG MEDB765FC0 Arrived on job to replace belt and motor. After replacement test operation. Vent clear.

Near Masters Pkwy, Spicewood, TX 78669
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived onsite and found unit had not been reassembled quite right. Correct misalignment of lower drawer to correct upper drawer track.

Near Canyon Point Cir, Waco, TX 76712
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not starting. Found the start button not responding. Replaced overlay and test operation. Dryer working properly.

Near Briarview Dr, Spicewood, TX 78669
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect unit with ice melting together, and water in RF. Found drip, pan is warped and needs replaced, found chute not sealing causing ice to dump, Also found del door control corroded and wires broke inside. Will need deli drawer with UI as well. and 1 W10815668 (dor-fip bl) and 1 W10836964 (pan-drip) and 1 W10919724 (door-ice)"

Near San Michelle Ln, Georgetown, TX 78628
Clif L.

Clif L.

RANGE JENN-AIR JED8430BDB18 Arrived on site to replace infinite switch for cooktop. Replace right front infinite switch and tested unit. Found all is functioning properly at this time.

Near Co Rd 233, Florence, TX 76527
James C.

James C.

ICE MACHINE WHIRLPOOL KUIC18PNXS3 Arrived on site and inspected unit for leaks. Found supply line has cracked at valve and water line is stuck in valve due to corrosion. Unit will need new supply tube and valve to repair. Installed new valve and tube. Tested operation and found unit working properly. Job complete

Near Inverness Rd, Belton, TX 76513
Brandon C.

Brandon C.

VENTHOOD THERMADOR HMCB36WS/01 "Arrived on site for customer complaint of unit making loud noise, I replaced fan motor, unit sounded better, but still louder then customer would have liked."

Near Copperleaf Rd, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for cooling complaint. No ice build up on evaporator,checked temp reading 60 ran diagnostics thermistors reading 48 average temp 41 called tech support ran diagnostics,replaced main control and cover that includes both thermistors."

Near Bestride Bend, Austin, TX 78744
Robert J.

Robert J.

RANGE KITCHENAID KFDC558JSS00 Arrived on job for complaints of oven turning on by it’s self. Called tech 7727756066 after making attempts to put it in diagnostics failed they asked me to turn off breaker and wait for further

Near Vista Cir, , TX 78263
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to install drain tube and test dishwasher p, replaced drain tube and ran test cycle and drain with no issue, fully drained out to bottom of filter. Complete"

Near Oldenburg, TX 78940
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect refrigerator ice maker not working and wires exposed at the bottom.

Near Lockett Rd, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for unit not defrosting. Called tech support per tech support replaced harness assemblyFile# 7727656398

Near Golden Leaf Dr, Austin, TX 78748
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite for RF burner not lighting fast enough. Tested unit. Found that right front burner takes a few seconds longer to ignite. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10183368 (cap-burner) and 1 WPW10515455 (burnr-head)

Near Wellington Dr, Austin, TX 78723
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site to replace water valve for refrigerator. Replaced valve and found all is functioning properly at this time. No leaks were found after services were performed.

Near County Rd 323, Bartlett, TX 76511
Kevin B.

Kevin B.

FREEZER AMANA AQC0902GRW arrived on site and inspected freezer and found currently it is at -7° found all connections on thermostat and compressor to be secure. Could not find a reason customer experienced a loss of cooling for several days. Noted that freezer shares a GFI with another smaller upright refrigerator. Documented with tech line 7727754183"

Near Haggans Ln, Austin, TX 78739
Lou S.

Lou S.

DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to inspect disposal not working. Upon further inspection, I found the unit not plugged in. I plugged the unit in and turned the switch on and it operated as designed. Job completed."

Near Ridgeline Blvd, Cedar Park, TX 78613
Andy  B.

Andy B.

DRYER WHIRLPOOL WED9500TW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Daufuskie Island Rd, Round Rock, TX 78664
Lou S.

Lou S.

DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to inspect disposal not working. Upon further inspection, I found the unit not plugged in. Once plugged in, I turned the unit on and it operated but was extremely loud. I found a screw he blades. I was unable to remove the screw; therefore, I removed and replaced the disposal and retested. Unit is operating as designed. I notified the builder by telephone of my findings and repairs. Job completed. I used Part #84211600 from job 256068 to complete the repair."

Near Ridgeline Blvd, Cedar Park, TX 78613
Wesley P.

Wesley P.

COOKTOP JENN-AIR CVE4370B "Arrived onsite and found unit module to work perfectly, the unit has 2 more shorted burners in the additional 2 burner modules. Ordering 2 more to repair. Autho required. Office to reschedule. ; ordrng 2 A122BA (module)s"

Near Post Oak Ln, Riesel, TX 76682
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML55011HS3 "Arrived on site to test unit for unit not responding. Found bad control board, replaced control board test unit and unit test good job complete."

Near Shiloh Dr, Austin, TX 78745
Wesley P.

Wesley P.

WASHER GE GTW465ASN1WW Arrived onsite for clogged valve and found unit hot water line needed to be cleared. Cleared line and reset control to deal with reported glitch in wash cycle. All checks good. Unit is now operating as designed.

Near Canyon Heights Rd, Belton, TX 76513
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW0 "Arrived on site and smashed off seized agitator, attempted to separate basket from gear case and it would not remove. Will need to bring back tub and basket to correct issue, will also need a second technician. Screws were left inside of fabric softener cap ; ordrng 1 2TECHNICIANS and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WPW10215093 (clean out filter)"

Near Rowlands Sayle Rd, Austin, TX 78744
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site to test unit for no power found bad thermal fuse. Test unit both ovens heating correctly job complete

Near Dawn Flower Cove, Austin, TX 78738
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer leaking . Installed new drawer that was ordered. Washer tested fine and no leaks. Complete

Near Academy Oaks Dr, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR LG LFXC24726D/01 "Arrived on site for noise complaint and water issues. Tested dispenser water working small water tank,won’t give more then a cup of cold water due to design,tested fans adjusted temp to unit to prevent ice from hitting fan blade"

Near Winding View, New Braunfels, TX 78132
Scott  M.

Scott M.

DRYER GE GTD42EASJ2WW Arrived on site for no heat dyer . Will need thermal fuse ( ordering parts research ) fuse is numbered 418 one cabinet front parts . Call to set return ; ordrng 1 PARTSRESEARCH (20 AMP FUSE ) and 1 WE04X25194 (dryer thermostat) and 1 WE04X25195 (dryer thermostat) and 1 WE04X25196 (dryer thermostat)

Near Hardeman St, Smithville, TX 78957
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onsite for a dishwasher will failed or broken parts. I found where the lower wash arm came off the pump housing and fell on the heating element melting the arm and putting holes in it. I replaced the lower wash arm and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Blue Jay Ln, Austin, TX 78732
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FDB2310LCC1 Arrived on site to test unit for unit not shutting off found bad control board. Opened bag and found control board broken. Ordering new board 154470603 office to reschedule. ; ordrng 1 154470603 (CONTROL BOARD)

Near Tiombe Bend, Austin, TX 78749
Tyler B.

Tyler B.

FREEZER KITCHENAID KRMF706ESS01 Arrived to inspect unit with constant power outage message. Re over control and found loose black wire to power supply board . Was able to correct and tested properly

Near Zoysia Dr, Leander, TX 78641
David S.

David S.

OVEN KENMORE 790.7060901 Arrived on site to install previous diagnosed parts. I gained access to the failed control panel and replaced new along with the overlay. I tested the unit and the bake and broil both came on. Unit is operating as designed. Job complete.

Near Spring Canyon Trail, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER LG LDF7551ST "Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failing, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed and much quieter as well. No water leaks observed during service, job completed."

Near Zambia Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR GE GFSL6KKXALS Arrived on site for refrigerator not making ice or dispensing water. Tested and inspected unit and found failed water reservoir and heating element.

Near Alexandrite Way, Round Rock, TX 78681
Lou S.

Lou S.

WASHER MAYTAG MHW5630HW0 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit being improperly installed and damaged was caused to the rear panel, all four leveling feet and the drain hose that connects the drain pump to the hose going to the drain pipe, I removed the panel, all four feet, and the drain hose and tested. Unit is operating as designed with no error codes and no leaks. Leveled unit and advised the customer of my repairs. No water leaks observed during service, job completed."

Near Magdalene Way Liberty Hill, , TX 78628
Kevin B.

Kevin B.

REFRIGERATOR LG LFXS29766S/01 "Arrived on site and found display is not working and icemaker will not dispense, ice production is good.After reattaching original display it has started working again and will dispense ice. No further repair is required at this time, job complete"

Near Chamois Way, Austin, TX 78736
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Tested unit and found temperatures were set to cold causing water reservoir to freeze over. Adjusted temperature settings and advised homeowner on findings. No leaks were found at time of service.

Near South Dr, Nolanville, TX 76559
Tyler B.

Tyler B.

DISHWASHER LG LDF7774ST "Arrived to inspect unit with draining issues, found drain hose to be cracked , u it will need drip hose replaced. And may need pump from glass being in it; ordrng 1 AEM69493808 (DRAIN HOSE ) and 1 CNOTE

Near Gabriel View Dr, Georgetown, TX 78628
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE234GBS0 Arrived onsite for the dishwasher not working properly. During installation of water valve found a lot of salt settlement inside the water line going to the dishwasher. Advised customer to call a plumber to flush out water lines . Was not able to test dishwasher because I left the water line disconnected to prevent the new water valve from being clogged. Customer is aware of water line being disconnected. Complete

Near Kerlick Ln, New Braunfels, TX 78130
Scott  M.

Scott M.

REFRIGERATOR GE UNC15NJBII "Arrived on site for unit full of water and not draining . Found one of the pins in power cord molex had worked out . Reinstalled pin , unit is now functioning properly . No water leaks detected at time of service.job complete ."

Near Nink Rd, , TX 78659
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed evaporator motor with harness. Removed failed part and replaced with new. Tested unit and all operations are normal.No water leaks present at time of service.

Near Kirkhill St, Hutto, TX 78634
Jacob S.

Jacob S.

RANGE THERMADOR PRG366US/01 Arrived onsite for front left burner not expelling gas. Tested unit. Found no gas coming from burner. Ordered parts. Office to reschedule.; ordrng 1 00415499 (VALVE) and 1 00422748 (POTENTIOMETER ) and 1 00422882 (SIMMER CONTROL )

Near Ravey St, Austin, TX 78704
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW3 "Arrived on site to inspect washer valve leaking and oil underneath. Upon further inspection, I found water in the bottom of the basket and when I tilted the unit back, I found a large amount of gearcase oil on all four panels, the drain pump, & the rotor. After getting authorization from the office (SC), I removed and replaced the valve/housing, gearcase & clutch and calibrated the unit. Placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near S Ridge Cir, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for inner glass broken. Found glass broken replaced glass test unit and unit test good job complete.

Near Sabio Dr, Austin, TX 78749
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for customer complaint of unit making noise in freezer compartment. Unit was not making noise at time of service, instructed customer to try and get video of noise and slightly open freezer to see if that is in fact where the noise is coming from. Checked return air, looked good, unit is cooling properly."

Near Heron Bay Cove, Austin, TX 78738
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH76719CS1 Arrived onsite for a microwave that is completely dead. I found the filter board fuse open. I tested the door switches and found them working properly and wired correctly. I replaced the filter board and tested the unit. The unit is working as designed. Call complete.

Near Hudson Bend Rd, Austin, TX 78734
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator freezer not cooling properly. Ran diagnostics and found that the UI control and main board were causing the freezer to intermittently stop cooling. All thermistors and fans checked out good. Defrost heater checked out good. Replaced both boards and put defrost setting to basic and refrigerator tested fine. Complete

Near Montgomery Ct, Buda, TX 78610
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for a refrigerator not cooling correctly in either compartment. I found a failed compressor and found it extremely hot. I explained this to the customer and turned power off to the unit. The sealed system needs to be replaced. Ordering the compressor, access coupling, UV drier, evaporator, drain pan heater, & heat exchanger. ; ordrng 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WP2306094 (EVAPORATOR) and 1 WP2316878 (HEATER, PAN) and 1 WPW10143759 (DRIER-UV)"

Near Dawn River Cove, Austin, TX 78732
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to inspect ice maker for not making ice, installed tubing due to freezing issues. Replaced tubing and retested. Fill worked correctly. Complete"

Near Zion Hill Rd, Seguin, TX 78155
Richard P.

Richard P.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer making a noise while running. During testing found that the drum is out of round causing the issue. Ordering drum and roller shafts. Repair kit may need to be used on next visit. Office to reschedule.; ordrng 1 W10899578 (drum) and 1 WPW10359269 (shaft) and 1 WPW10359270 (roller shaft,support)"

Near Cordoniz Cir, Dale, TX 78616
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW3 "Arrived onsite for unit making noise. Put unit in diagnostics test mode. Found error code F9E1, F0E3, F3E2. Erased codes. Tested unit in diagnostics. Got drain issues. ;

Near Foster Pl, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW87HEDC0 Arrived on site and inspected washer and found a small set of keys in between basket and drum. After removing noise has stopped.

Near Orba Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to test unit for unit exploded. Found left front valve rusted. Will need new valve and new manifold office to reschedule will need 2 hours. ; ordrng 1 W10286652 (MANIFOLD )

Near Anchusa Trail, Austin, TX 78736
Al R.

Al R.

MICROWAVE GE JNM7196SF1SS Arrived to inspect microwave door closing issues.Found the customer has to hold the door closed with a magnet for unit to work.Found the spring in the door is defective causing the malfunction.Ordering authorization and door.Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB56X20717 (DOOR ASSEMBLY STAINLESS STEEL )

Near Mustang Creek Rd, Killeen, TX 76549
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site to diagnose a refrigerator with damage door gaskets. Found both RC door gaskets torn. Replaced right side gasket but as left side gasket was mispackaged I will need to re-order it to complete repair..; ordrng 1 W10830274 (gasket-fip)

Near Yosemite Rd, Georgetown, TX 78633
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSC48FKS00 "Arrived on site to diagnose refrigerator with higher temps.

Near Palladio Dr, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator freezer light not working. During testing found that that led module was no good. Replaced the freezer led module and light tested good. Used one led module for repair. Complete

Near Thomas Dr, Martindale, TX 78655
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived to inspect unit with low cooling, water in deli, evap iced over. No ice. Found feeezer to be at proper temp. Found evap iced over and can not access sensor, found unit to fall under service bulletin W11329116C S Code: S? 27311 for these issues. Ran diagnostics and confirmed incorrect control . Will need to return with control, evap cover, advised customer to unplugg 24hrs before arrival.

Near Cheyenne Ln, Cedar Park, TX 78613
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM704EBS1 "Arrived on site to diagnose dishwasher not draining water and leaking eventually. Performed diagnostics and found 2 codes. F8E1 for slow drain and F6E4 for float switch open. Ran unit and attempted to put directly to drain. Could hear unit draining, but fairly slowly. Filled sink to watch it drain, and found even the sink is draining slow. Drain pump is good, but customer seems to have a restriction in the plumbing / or dirty disposal that needs a thorough cleaning. Advised to contact a plumber to further identify where the slowing and stoppage is occurring. Issue need to be resolved by plumber.

Near Mt Barker Dr, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite and found basic functions to be working properly in diagnostics. Reset unit and inspected wiring. All checks good. Advised customer to call back if unit does not produce some ice in 48 hrs.

Near Samson Dr, Lorena, TX 76655
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED9550WW1 "Arrived on site and inspected dryer and found user interface is failing. Right hand side of it could possibly be changed out but there’s no guarantee this will correct the issue.

Near Campfield Pkwy, Austin, TX 78745
Al R.

Al R.

MICROWAVE MAYTAG MMV1174FB2 Arrived to inspect microwave door closing issues.Found door was defective and had broken plastic inside unit.Also found the bulb was broken off inside the socket.Removed the broken bulb.Ordering black door with black handle W11037845.Item is PSP.Office to reschedule with customer for return service.Needs more work ; ordrng 1 W11037845 (DOOR COMPLETE BLACK WITH HANDLE)

Near Diana Dr, Killeen, TX 76542
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HC0 "Arrived on site and confirmed Bellow is not worn or torn. Ran washer through a diagnostic cycle several times and found water seeping out of vent hose on top of washer. Took one picture. Added vent diverter to correct issue. No water leaks from connections at time of service, job complete."

Near Crystal Water Dr, Austin, TX 78735
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop burners not working. Upon further inspection, I tested all five burners and they all came on. Attempted to contact the builder, but he was unavailable and left message to return my call. Adjusted the flames and retested burners. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Positano Pass, Leander, TX 78641
Al R.

Al R.

WASHER LG WT5001CW/00 Arrived to inspect top load washer not operating.Checked power at the outlet and outlet checked good.Found unit has NO power at all.Unit will need a control board to complete repairs.Ordering authorization and control board and all parts associated with control.Needs more work Will return with lid lock switchOffice to reschedule with customer ; ordrng 1 CNOTE (RESEARCH ON DISPLAY MANUFACTURER NO LONGER MAKES) and 1 EBR62198104 (PUB ASSEMBLY MAIN) and 1 MCK65833301 (PROTECT COVER)

Near Thoroughbred Dr, Killeen, TX 76549
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MTB2156FEW "Arrived to inspect unit not cooling, found fans running but compressor not. Found voltage to compressor found start relay clicking, unit will need start relay and run cap .; ordrng 1 CNOTE (AUTHO /SOONER SERVICE IF POS) and 1 WP10097202 (start-dev) and 1 WP65889-4 (capacitor)"

Near Carriage Hills Cove, Cedar Park, TX 78613
David  Z.

David Z.

DRYER MAYTAG MED5500FW0 "Arrived on site to diagnose dryer that was spinning and not heating at all. Performs diagnostic and voltage checks. Found thermal fuse good. Found heating element open. Replaced heating element and retested. Unit is now heating as designed.

Near Aloe Vera Trail, Austin, TX 78750
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 Arrived onsite for a refrigerator to install the casters an foot pedal. After opening all the components I found the customer wasn’t shipped the caster brackets. Ordering 2EA W11316673 BRACKET.; ordrng 2 W11316673 (BRACKET)s

Near Hare Trail, Austin, TX 78726
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WFG505M0BS3 Checked parts and parts came in damaged. Got with Susan and we will re order parts. Ordering new pane W11097777 and new panel drawer W10482110. Office to reschedule ; ordrng 1 W10482110 (PANEL DRAWER ) and 1 W11097777 (PANEL )

Near Ray Charles Dr, Austin, TX 78745
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived to inspect unit with long preheat. Found block had burnt, and will need new block and ring terminal for bake wire ; ordrng 1 CNOTE (RING TERMINAL FOR WIRE) and 1 WPW10245259 (block-term)"

Near Independence Ave, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFCS22EVMS8 "Arrived on site for loud noise. Powered unit off,loud noise from gears inside damper control,found missing cover insert. Replaced damper control and installed a new insert, powered unit on noise no longer present.

Near W 37th St, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Felsmere Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR LG LFX21971ST Arrived on site for no cool fridge . Found all fans working but compressor not running found relay burned .ordering parts research for compressor start relay . Please call to set return .; ordrng 1 PARTSRESEARCH and 1 STARTRELAY

Near Caliber Cove, Bastrop, TX 78602
Noah D.

Noah D.

DISHWASHER JENN-AIR JDB1100AWS "Arrived on site to inspect dishwasher for not washing and loud screeching sound, upon inspection found the motor was not working and making said sounds, replaced washer motor assembly and retested, no problems found, ordering top rack due to corrosion’s issues, AHS was spoken to by office and customer. Office to schedule; ordrng 1 WPL99003098 (RACK )"

Near Las Hadas, Seguin, TX 78155
James C.

James C.

REFRIGERATOR AMANA ART308FFDM06 "Arrived on site and found sealed stem has no refrigerant in system and low side at 25” vacuum. Installed new compressor, drier and stub. Vacuumed system to clear and test for leak. System held vacuum. Charged with 3.7oz 134a and tested operation. Unit tests good. Job complete ; ordrng 1 W10896677 (coupler kit5 )"

Near Waters Dairy Rd, Temple, TX 76502
Richard P.

Richard P.

DRYER MAYTAG MEDE300VF0 Arrived onsite for the dryer not working properly. Installed new thermal fuse and control board that was ordered. Dryer tested fine. Complete

Near Lone Star Dr, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MFW9800TK0 Arrived to inspect leaking water from unit.Customer had video of leak.Disassembled and found the water supply wasn’t pushed through the door boot.Corrected the issue and unit now operates as designed without any leaks.Job complete.

Near Leo Ln, Killeen, TX 76542
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the RC evaporator cover and tested the RC thermistor. The thermistor is registering the correct temp and is working as designed. Call complete.

Near Explorer, Lakeway, TX 78734
Jacob S.

Jacob S.

WASHER AMANA NFW7200TW Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near Amy Francis St, Austin, TX 78725
David S.

David S.

REFRIGERATOR GE GSS25SGPASS "Arrived on site for freezer having ice build up. I called GE techline spoke with mike, advised them about the situation. Techline said that when you jump the heater you are by passing the thermistor and that the thermistor is bad. I will have to order the thermistor WR55X10025 to complete repair.; ordrng 1 WR55X10025 (EVAP THERMISTOR )"

Near Luminoso Ln W, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of unit not powering on, found control board issues, ordering controls. ; ordrng 1 W11319991 (CONTROL) and 1 W11322905 (CONTROL)"

Near Hacienda Ridge, Austin, TX 78738
Andy  B.

Andy B.

DISHWASHER IKEA IUD8555DX2 Arrived on site dishwasher not operating properly. .; ordrng 1 SEENOTE (OFFICE TO CONTACT )

Near Phillips St, Hutto, TX 78634
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect customer concerns with water level when washing comforter.I Ran diagnostics test mode and unit had no error codes stored.Called Whirlpool Tech line and spoke RICK SR# 7727752866I was directed to calibrate the unit in test 52.I calibrated the unit and advised the customer if she had any further concerns to call customer care.All water lines were dry at the time of service.Job complete

Near Winchester Dr, Copperas Cove, TX 76522
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed control to resolve microwave being non functional. Found part to be incorrect and need to order WPW10250238control board in addition. Return visit to be set by office when this can be forced in my schedule as a last call. ; ordrng 1 WPW10250238 (cntrl-elec)

Near Wood Hollow Dr, Austin, TX 78731
Clif L.

Clif L.

DRYER LG DLE3733W Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed heating element assembly. Replaced element assembly and tested unit. Found all is functioning properly at this time.

Near Preswick Cir, Harker Heights, TX 76548
David  Z.

David Z.

DISHWASHER MAYTAG MDBH968AWB0 "Arrived on site to diagnose dishwasher that had some water remaining in the bottom. Performed diagnostic and function tests. Found unit is draining, but slowly. Drain pump sounds healthy, but unit has lots of food particle buildup in about the disposal, drain lines and interior of unit. Disassembled unit and cleaned out as much as I could, and advised the customer to run cleaner through places I could not get to. Checked and cleared drain line. Unit is draining better now, but still needs remaining buildup cleaned out. Call complete, no water leaks found."

Near Gemini Dr, Austin, TX 78758
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found open winding in motor fault and target speed not reached fault. Tested motor and found motor has failed. Unit will need new motor and capacitor to repair. ; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR)

Near Morning Dove Cove, Temple, TX 76502
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to install previous diagnosed parts. Gained access to the damper assembly and replaced new.

Near Vanner Path, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site for shelf issues. Found damaged shelf’s due to manufacture defect installed new shelf’s

Near Bastrop Hwy, Austin, TX 78741
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRJ25CNST00 "Arrived on site to diagnose refrigerator that was not cooling in either compartment. Performed diagnostic and checks. Found Evap was dry with no frost pattern. When unit is plugged in you could hear the compressor kick on for 5-7 seconds and then immediately shut off, indicating a bad start device not switching to run. All is now working as designed, with cooling in the FC confirmed. Call complete."

Near River Park Ln, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Arrived to inspect freezer frosting issues.Confirmed the complaint and found the gasket was sticky in several spots due to heavy buildup of possible sodas that have exploded in the freezer compartment.I found the gasket defective and ripped, so I removed and replaced it.Reassembled and told customer to limit opening and closing the freezer door to give it time to form to cabinet.All water lines were dry at the time of service.Job complete"

Near Trotwood Trail, Killeen, TX 76543
Clif L.

Clif L.

WASHER LG WT7600HKA Arrived on site to diagnose a washing machine with a broken screw. Tested unit and found top of clutch assembly snapped off. Also noted wash plate warped. Replaced clutch housing and wash plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Timber Line Rd, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Sealed gaps . No water leaks detected at time of service .job complete .

Near Vista W Ct, Bastrop, TX 78602
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on job for complaints of not cooling. Found the plug not all the way in pushing plug in and unit powered on.

Near Spanish Oaks Club Blvd, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE KITCHENAID KMHC319ESS5 Arrived on site to test unit for unit sparking. Found customer had gotten a crisp pate from website to and put unit to close to cavity making it spark. Techline said it was normal if it’s touching the cavity job complete. Sr#7727752262

Near Nubian Ln, Austin, TX 78739
James C.

James C.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Unit held vacuum and charged with 5.75oz 134a. Tested operation and found unit working properly. Job complete"

Near Wedel Cemetery Rd, Rogers, TX 76569
Clif L.

Clif L.

WASHER LG WM2301HR Arrived on site to replace door boot for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Broken Arrow Dr, Harker Heights, TX 76548
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site to inspect fridge for not producing ice, upon inspection found the E2 and E5 error, replaced icemaker and retested. Ice harvest and fill successful. No problems or leaks detected. Complete"

Near Hartfield Rd, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to replace previously ordered parts for refrigerator. Found evaporator thermistor corroded and previous technician assumed thermistor came with fan motor but it is actually a separate harness. Also noted right side fresh food door gasket torn. RC fan motor operating properly and evaporator cover is not broken. Thermistor wiring harness, door gasket, and front crisper panel Will need to be replaced to complete repairs. ; ordrng 1 W10407212 (gasket-fip) and 1 WPW10277799 (harns-wire)"

Near Cherokee Rose Cir, Georgetown, TX 78626
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH53520CS1 Arrived onsite to replace parts on unit. Replaced parts on unit. Tested unit. Unit test good. No issues at this time.

Near Bess Ln, Austin, TX 78748
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site for no heat microwave . Found mag has failed . Recommend changing mag ,cap, dioed . Job complete ."

Near County Rd, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR GE TFX25JR "Arrived on site and inspected refrigerator and found ice buildup on the bottom of the freezer, evaporator drain is clogged and use the steamer to clear it. There is no replacement of parts that could correct issue if this happens again. Removed all ice from the bottom of the freezer, job complete"

Near Quail Rd, Manchaca, TX 78652
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01 A over on site to install previous diagnosed parts. I gained access to the ice box thermistor and replaced new. I also replaced the control board. Ran unit through a harvest/fill test. Unit operated as designed. No water leaks detected.

Near Fruit Dove Cove, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER MAYTAG MVWC465HW2 "Arrived on site for broken agitator . Found agitator bent . Replaced wash plate ,agitator,screw . Ran diagnostics ,all checked normal. No water leaks detected at time of service. Job complete."

Near Hoffman Rd, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit having ice build on in rear of fresh food section. Found bulge in cavity of fresh food section underneath the drip pan causing unit not to drain properly during defrost and ice accumulating on left side of evaporator.

Near Heather Hills Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

MICROWAVE AMANA AMV2307PFS0 Arrived on site for microwave lights blinking and clicking sound. Upon arrival customer informed that unit is now completely dead. Tested and inspected unit and found failed switches and fuse. Ordering fuse. Office to schedule return trip. Left unit unplugged.; ordrng 2 W10138793 (fuse)s

Near Soft Shore Ln, Pflugerville, TX 78660
James C.

James C.

RANGE WHIRLPOOL WFE540H0ES2 Arrived on site and found door not closing completely. Found both hinges have failed and will need to be replaced. Also found gasket hard due to heat escaping from unit while heating. ; ordrng 2 WPW10440013 (hinge-door)s

Near Turtle Creek Dr, Belton, TX 76513
David S.

David S.

REFRIGERATOR HOTPOINT HTH17CBT2RWW "Arrived on site for fridge making a noise. I inspected the unit and work area. I found the evaporator fan was rattling around, I tightened the screws securing the evap fan, it is no longer rattling around. I inspected the compressor and condenser fan, I found the compressor replaced extremely hot to the touch. I also found that the condenser fan is not spinning, I manually spun the fan and it started working. With the fan not or king it is causing the compressor to heat up and make a noise. The fan will need to be replacedI am ordering the condenser motor WR60X10348. ; ordrng 1 WR60X10348 (CONDENSER FAN)"

Near Scenic Dr, Georgetown, TX 78626
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRSA71CIHN00 "Arrived on site to inspect fridge for leaking out of front of fridge, replaced fitting and retested all fittings and areas. No leaks detected. Job complete"

Near Entre Rios Blvd, New Braunfels, TX 78132
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for customer complaint of unit leaking water into freezer. Found defrost drain line in fresh food section was clogged. I removed clog from drain extension and defrosted drain line, unit tested good.

Near Cross Creek Dr, Dripping Springs, TX 78620
Richard P.

Richard P.

DRYER SAMSUNG DV42H5000EW/A3 Arrived onsite for the dryer not heating. Installed new heating element that was ordered. Dryer heated up good. During installation of new parts also found that the idler pulley and belt were going bad. ; ordrng 1 6602-001655 (BELT) and 1 DC93-00634A (IDLER PULLEY)

Near Otono Loop, Kyle, TX 78640
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site for customer complaint of noise issue, found intermittent noise coming from convection fan area. Called techline and they want me to add a washer between motor shaft and fan blade, as well as bend the tabs on the fan cover to maker a tighter fit. Ordering washer kit. SR#7727751503; ordrng 1 W10850808 (washer)"

Near Crosswater Ln, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for upper rack making loud noise. Found wheel broken on adjusters. Replaced adjusters test unit and unit test good job complete.

Near Belgrave Falls Ln, Austin, TX 78748
Andy  B.

Andy B.

DISHWASHER BOSCH SHEM3AY55N01 Arrived on site to install previously diagnosed panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Santa Cruz St, Round Rock, TX 78665
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect unit not igniting, found igniter not light small burner, replaced module now lights but low. Removed and replaced the holder and tested properly"

Near Whittington Way, Andice, TX 78628
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE500ESS03 Arrived on site to test unit for unit not working test unit and found bad relay board. Replaced board and still not working ordering new control board W10801665. ; ordrng 1 W10801665 (CONTROL )

Near Woodside Terrace, Lakeway, TX 78738
Clif L.

Clif L.

DISHWASHER GE GDF620HGJ5BB Arrived on site to replace control board for dishwasher. Replace board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near County Rd 375, Jarrell, TX 76537
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to diagnose refrigerator making a humming noise. Performed diagnostic and fan tests on unit. Found all fans making normal noise with nothing abnormal. Found unit is running an oil-less compressor which makes a very different noise then the usual basic compressor type. Advised builder that I heard and found nothing abnormal and ant compressor is working as designed. Call complete.

Near La Conterra Blvd, Georgetown, TX 78626
Noah D.

Noah D.

DRYER WHIRLPOOL WED49STBW1 "Arrived on site to inspect dryer and install new interior door and seal, installed new door and instructed customer to wait till adhesive cures to use. Complete"

Near Pecan Ridge, New Braunfels, TX 78130
David S.

David S.

MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site for damaged power cable. I gained access and removed the damaged power cable and replaced new. Customer had the unit out of the cabinet already.

Near Grand Jct Trail, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Arrived to inspect ice dispensing issues.Found the dispenser motor was defective.Also the UI was flickering when trying to put unit into diagnostics test mode.Ordering the Inverter box, UI and Motor.Office to reschedule with customer.All water lines were dry at the time of service Customer doesn’t have water hooked up to unit.Needs more work; ordrng 1 W11087200 (INVERTER BOX) and 1 W11130216 (UI) and 1 W11202789 (DISPENSER MOTOR)"

Near Veterans Ave, Copperas Cove, TX 76522
David S.

David S.

REFRIGERATOR KITCHENAID KSCS25FTBL02 "Arrived on site for fridge leaking. I inspected the unit and work area. I found the drain pan frozen over again. I steamed out the drain pan and found a restriction at the drain pain. I cleared the restrictions and steamed through the drain pan to the drain tube. I gained access to the drain tube and inspected for any restrictions, no restrictions found. I found the grommet the drain tube goes into isn’t sealing properly. I used the silicone WP482338 to seal the drain tube properly. I cleared out the ice build on the bottom of the freezer. Unit is defrosting properly. Job complete. No water leaks detected."

Near Arrowhead Cir, Round Rock, TX 78681
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave arking when rack is in, fan not working and light staying on. Found that customer is leaving rack in when only cooking one item, instructed customer that rack can only be in when cooking 2 items, one on turn table and one on rack and that rack needs to be removed when cooking only 1 item. Instructed customer that I would need to paint burn marks to keep from spreading and that paint will not match will and customer stated they are ok with that. Added paint to burn marks. Tested unit and found failed control. Removed failed part and replaced with new. Tested fan operations and all fan operations tested normal. Customer has lack of air flow due to venting. Instructed customer on this. All operations are normal. No other repairs are needed at this time."

Near Fort William St, Hutto, TX 78634
Al R.

Al R.

WASHER WHIRLPOOL ATW4675YQ1 Arrived to inspect washer balancing issues.Ran diagnostics test mode and discovered the suspension is defective causing the unit to shake tremendously during spin cycle.Unit will need suspension rods.Needs more work.Office to reschedule with customer.; ordrng 1 W10780048 (SUSPENSION )

Near Colonial Ln, Killeen, TX 76543
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for not filling with water, upon inspection found error codes for motor errors after replacing switch and returning water to the unit, ordering motor due to non washing. ; ordrng 1 W10917110 (PUMP )"

Near Rolling Oaks Dr, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to test unit for unit not heating all the time. Test unit and found fan not coming on making magnetron over heat. Pulled unit down and found fan disconnected, secured connection test unit and fan coming on job complete."

Near E Parmer Ln, Manor, TX 78653
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for unit not getting cool in refrigerator section. Tested unit. Found that control damper was not responding. Replaced control damper and main control. Tested unit. Unit test good. No issues at this time. Job complete

Near E Parmer Ln, Manor, TX 78653
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED5VHEXVB06 Cleaned coils on unit

Near Cliffbrake Way, Georgetown, TX 78626
Brandon C.

Brandon C.

DRYER MAYTAG MED6230HW0 "Arrived on site for customer complaint of unit not supposed to quick dry on console, called techline, they don’t know anything about this. Instructed Home Depot remove from show floor and to test unit on quick dry and call us if there is a problem. SR#7727742962"

Near Ranch Rd 620 S, Bee Cave, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL ED5FHEXNQ00 Arrived on site and tested operation. Found ice maker leaking from front and mold has rust on it. Unit will need new ice maker to repair. Ice maker is not covered by extended warranty.; ordrng 1 4317943 (icemaker)

Near Belaire Way, Granite Shoals, TX 78654
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for damaged panel. Found control panel damaged not front panel. Will need to order new panel W11095590 unit is in 2223 ; ordrng 1 W11095590 (CONSOLE )

Near N Lamar Blvd, Austin, TX 78752
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to test unit for oven not working. Found red wires melted and Termianl block melted as well. Will need to order new main harness W11416047 office to reschedule. Left unit unplugged due to melted wires advised customer not to use and to buy new power cord ; ordrng 1 W11416047 (MAIN HARNESS )

Near Bach Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived onsite and found ff Evap covered in froste and ice preventing cooling. Returning with control and Evap cover. Ordered a defrost for safe access. ; saved tckt

Near Gleneagles, Lorena, TX 76655
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making squeaking noise. Tested and inspected unit and found failed gearcase. Removed failed part and replaced with new. Tested unit and found new gearcase is bad out of box, squeaking noise is gone but new gearcase has scrapping noise. Ordering needed. Part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11035751 (gearcase)"

Near Emerald Hill Dr, Round Rock, TX 78681
Eman J.

Eman J.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for dishwasher not washing. Tested the system found that the motor and pump wasn’t working. Ordering motor and pump W10805015. ordrng 1 W10805015 (pump&motor)

Near Meadowside Ln, Round Rock, TX 78665
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived to inspect cooktop range not heating in the oven.Verified the complaint and discovered the harness was burned at the terminal block and lower harness.Unit will need the lower harness to complete the repair.Needs more work.Office to reschedule with customer.; ordrng 1 W11416047 (HARNESS)

Near Kim Dr, Killeen, TX 76543
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for loud noise. Ran unit through diagnostics, during compressor run time loud noise from condenser coils,diagnosed loud vibration from coils. Adjusted condenser coils,raised unit from condenser noise no longer present."

Near Reese Dr, Sunset Valley, TX 78745
David S.

David S.

REFRIGERATOR WHIRLPOOL ET1CHMXKB06 "Arrived on site to install previous diagnosed part. Removed the damaged gasket and replaced with new. Inspected the seal along all side, and is sealing properly. Job complete."

Near Sweet Leaf Ln, Pflugerville, TX 78660
Al R.

Al R.

DRYER WHIRLPOOL MEDB835DW4 Arrived to inspect dryer Airflow issues.Confirmed the complaint and found unit is operating as designed.AF issues are due to ventilation system being obstructed..Job complete

Near Tourmaline Dr, Killeen, TX 76542
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site to inspect fridge for not cooling, upon inspection found the evap completely frozen over, thermistor tested good, ordering UI and harness due to defrost issue. Office to reschedule ; ordrng 1 W10911770 (HARNESS AND THERM) and 1 W11214887 (UI)"

Near Walnut Crest, Schertz, TX 78154
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for customer complaint of unit not cooling and leaking from fresh food section, I found fresh food evaporator covered in ice, found faulty thermistor on evap cover. I replaced evap cover after defrosting unit, tested good."

Near Lost Meadow Trail, The Hills, TX 78738
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived to inspect unit with not table turning and discoloring on wave guide cover, found touch panel errors causing unit to turn off table. Replaced console and corrected. Unit will need cover to complete ; ordrng 1 CNOTE (RS) and 1 W10915651 (cover-plt)"

Near Davis Mountain Cir, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site and inspected washer and found is disconnected from power. After reconnecting to power found drain pump is humming constantly. Inspected drain pump and found it is hot to the touch after only a few minutes. Uninstalled drain pump I did not find any obstructions. A new drain pump will be needed to correct the issue.; ordrng 1 W11399437 (DRAIN PUMP )

Near Ridgewood Rd, Austin, TX 78746
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site to inspect fridge for not cooling, upon inspection found it defrosted and off, turned on cooling and checked frost pattern, somewhat intermittent pattern with noticeable dent in evap, checked with CS, replaced diffuser and UI su to apparent defrost issue. Instructed customer to give the fridge 24 hours to get to temp , job complete"

Near Ridge Heights, New Braunfels, TX 78130
Andy  B.

Andy B.

MICROWAVE GE JVM1631CJ01 Arrived on site for microwave not operating. Upon arrival customer informed that unit comes on but has burning smell. Tested and inspected unit and found failed diode and transformer. ; ordrng 1 SEENOTE (OFFICE TO CONTACT )

Near Lenora Dr, Taylor, TX 76574
Al R.

Al R.

WASHER ROPER RAS7133PQ0 "Arrived to inspect roper washer leaking water.Confirmed the complaint and found the unit to be approximately 20 years old.Unit had massive amounts of water leaking due to cracked tub, Damaged and cracked transmission and busted drain pump.Office to get authorization for any additional repairs.Unit casing is rusted and damaged.; ordrng 1 CNOTE (AUTHORIZATION )"

Near Griffin Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5JHEXTB00 Arrived to inspect ice maker issues.Found the ice container overflowing and ice blockage was preventing the ice container from being removed.Customer will need to defrost and dump the ice once or twice weekly to prevent the failure from occurring again.Ice maker works was designed.No parts installed

Near Griffin Dr, Copperas Cove, TX 76522
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7800XW0 "Arrived on site and inspected dryer and found it is not heating. Disassembled dryer and found heating element shroud was not properly reassembled at some point in the past and has fallen off of riser and shorted out element. Replaced all heating components and removed all lit from the dryer interior. Dryer is now operating normally, job complete"

Near El Rey Blvd, Austin, TX 78737
Al R.

Al R.

DRYER WHIRLPOOL LER5636EQ1

Near Timberline Dr, Killeen, TX 76543
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived to inspect unit with intermittent ice and noise while filling, found wire for tube heater pinched and need replacement also found ice try titled, replaced ice maker, and also found water pressure was too high but was able to correct at tap; ordrng 1 W11366500 (TUBE WATER ICE)"

Near Mexican Olive Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no cool. Compressor powering off on its own,ran diagnostics found at times ui unresponsive and not all leds functioning correctly,during compressor test compressor powering on and staying on. Diagnosed defective main control and ui control. Installed new ui and main control,powered unit on compressor powered on all fans working."

Near Aylford Ct, Austin, TX 78739
Leonardo C.

Leonardo C.

OVEN ELECTROLUX E30GF74HPS3 Arrived on site to test unit for ovens taking to long to ignite. Found bad ignitor replaced ignitor Test unit and oven igniting right away job complete.

Near E 5th St, Austin, TX 78701
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found the ice maker making ice, but there was condensation on the ice bin gasket and ice maker fascia. I found that the ice bin gasket, where it meets the fascia, is grabbing the fascia and rolling causing it to crimp and allowing warmer air from refrigerator into the ice bin/ice maker area and melting the ice. I am ordering the ice bin door No water leaks observed during service.; ordrng 1 W11171728 (door-ice)"

Near Shane Dr, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site to install previously diagnosed part. Customer informed me that control turns down the temperature at by itself. Found failed main control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Fawn Hollow, , TX 78621
Paul R.

Paul R.

REFRIGERATOR LG LSXS26326S/00 Arrived onsite for a refrigerator not cooling. I confirmed the compressor was not pumping. I replaced the compressor and installed a low side service tap. I installed a UV drier. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 6.17 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Chestnut Ridge Rd, Austin, TX 78726
Al R.

Al R.

RANGE LG LRE3023ST/00 Arrived to inspect LG range not powering on.Customer powered unit on and all burners working properly.I used my temperature sensor and set unit to 350 degrees and the unit heated as designed.No parts installed.Unit works as designed.Job complete

Near Margaret Lee St, Copperas Cove, TX 76522
James C.

James C.

ICE MACHINE KITCHENAID GI15PDXZS1 "Arrived on site and found unit is different model. Tested operation and found large amount of hard water build up on evaporator and tubing causing slab of ice to get stuck on evaporator. Installed new filter and used cleaner to clear out all hard water build up from tubes and to clear the hard water build up on the evaporator. Once clean cycle had finished the unit made proper ice and ice was able to slide off evaporator properly. Job complete"

Near Lazy Oaks, Kingsland, TX 78639
Clif L.

Clif L.

DISHWASHER GE GSD5360F02SS Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested all parts and components and found no mechanical failures with dishwasher at this time. Advised homeowner on cleaning procedures for dishwasher and best cycles and options to use for best performance. No leaks were found at time of service.

Near Red Rock Dr, Belton, TX 76513
Noah D.

Noah D.

DRYER WHIRLPOOL MEDB835DC4 "Arrived on site to inspect dryer for air flow issues, upon inspection found no air flow to outlet venting, checked flow with vent off and found full airflow, instructed customer to have so,done come out and clear vents. Complete"

Near Sydney Cir, New Braunfels, TX 78130
Clif L.

Clif L.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to diagnose a freezer that is not sealing properly. Found upper center of door warped causing seal not to mount properly. Door will need to be replaced along with gasket and name badge to complete repair. .; ordrng 1 W10746789 (dor-fmd) and 1 W11178521 (NAMEPLATE)

Near Ridgeoak Dr, Belton, TX 76513
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for fridge not cooling. I inspected the unit and work area. I found the evaporator covered in ice. I ran diagnostics and turned the defrost heater on, unit started to defrost. I checked the thermistor resistance and it was showing out of range. I replaced the thermistor. I checked the control board and was not getting proper voltage from the control. I am ordering a control W11212392 to complete the repair.; ordrng 1 W11212392 (CONTROL)"

Near Pleasanton Pkwy, Pflugerville, TX 78660
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW3 "Arrived on site for unit getting long fill error code. Put unit in diagnostics. Got F8E1, F3E2, F7E9, F2E1 error codes. Replaced housing and control electric. Tested unit in diagnostics mode. Tested unit. Unit test good. No leaks at this time. Job complete"

Near Sorghum Hill Cove, Austin, TX 78754
James C.

James C.

REFRIGERATOR KITCHENAID KRSC700HPS00 Arrived on site and found freezer evaporator cover and back wall with ice build up. Found evaporator fan not running properly. Upon further inspection I found a piece of paper 3/4” wide and 18” long wrapped up in blades of fan. Removed and tested. Unit tests good. Job complete

Near Three Creeks Dr, , TX 78611
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site to inspect dishwasher for not draining correctly and not drying, upon inspection found the customer washer a lot of plastic dishes in a plastic tub, instructed customer on proper use, found drain line kinked and not draining, replaced drain line and retested. All functions returned. Job complete"

Near Elderberry, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site to diagnose a refrigerator that is building excessive ice on freezer evaporator. Found defrost system operating properly but door may have been left open or cracked for a short period of time causing ice accumulation around evaporator fan motor and preventing it from running. Builder will manually thaw unit and there are no other repairs needed at this time. No leaks were found at time of service.

Near Yearwood Ln, Jarrell, TX 76537
Robert J.

Robert J.

OVEN WHIRLPOOL KEBS109BSS00 Arrived on job for complaints of no power. Found loose connection at fuse. Corrected wiring issue and test oven.

Near Jester Wild Dr, Austin, TX 78750
Lou S.

Lou S.

REFRIGERATOR LG LFX31945ST/02 "Arrived on site to install previously diagnosed and ordered parts. Due to the main PCB failure, the ice fan failure and the upper drawer rails failing, I removed and replaced the main PCB, ice fan, and the rails to the upper drawer. The connector rails did not arrive with me; therefore, I am ordering the connector rails and the office will need to schedule return service. No water leaks observed during service.; ordrng 1 4932JA1010A (CONNECTOR RAIL) and 1 4932JA1010B (CONNECTOR RAIL) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE )"

Near Faith and Trust Cove, Austin, TX 78717
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher tripping breaker. Ran diagnostics and found no issues with the dishwasher. Found that the dishwasher has a gfci breaker which is causing the issue of the breaker tripping. Advise customer to call an electrician to change out gfci breaker to a standard breaker.

Near Yaupon Loop, New Braunfels, TX 78132
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not spinnning, upon inspection found the new valve compliantly filled with sediment Nd not allowing water inside, instructed customer to get water pipe looked at as well as wall spout before we can replace another valve. Complete"

Near Pantermuehl Rd, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE LGUB2642LE3 "Arrived on site for water leaking and no ice in fresh food compartment. Found Evap not defrosting in icemaker compartment,called tech support checked resistance at harness for defrost heater,no reading from harness. Defrosted evaporator gained access to evaporator,checked resistance at heater reading open,damaged housing unit will need a new evaporator housing,heater and thermo; ordrng 1 242094802 (HEATER) and 1 5303918568 (DEFROST THERMO) and 1 5303918784 (HOUSING) and 1 NEEDAUTHO, states that autho needed"

Near Zyle Rd, Austin, TX 78737
Paul R.

Paul R.

WASHER MAYTAG MAV408DAWW "Arrived onsite for a leaking washer that is leaking water from the bottom. I found the bearings in the drive bad and the seal leaking. I found the tub seal out causing the leak, the bearing is bad, and the transmission is leaking oil. A transmission service kit will need to be installed.Call complete."

Near Wide Antler Cove, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR GE GFE29HMEIES Arrived onsite and found fresh food fan not operating at all and hi temps of 50f. Freezer is working fine. Ordering fan and returning with control. Office to reschedule. ; ordrng 1 WR60X29099 (FF EVAP FAN)

Near Rogers Hill Rd, Waco, TX 76705
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for humming vibration noise . Found condenser brakes loose . Tightened bracket and uses truck stock peragum to block and vibration. No water leaks detected at time of service . Job complete .

Near Portland Trail, Austin, TX 78729
Brandon C.

Brandon C.

RANGE GE JKD5000SN1SS "Arrived on site for customer complaint of double oven not connecting to WiFi app, the WiFi module kit needs to be sent from GE directly to customer."

Near S Canyonwood Dr, Dripping Springs, TX 78620
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for a dishwasher not heating correctly and drying dishes. I tested the dishwasher and found no stored error codes. The unit completed the cycle and worked as designed. The customer is using jet dry rinse aid and the dispenser is dispensing properly. I explained to the customer that it takes about 90 cycles for the rinse aid to cure the plastic tubs and racks then they will see a difference in the units drying ability. There were no water leaks present at the time of service. Call complete.

Near Napoli Shore Dr, , TX 78641
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for icemaker and having low production. I tested the icemaker and found it not completing a harvest cycle. I manual had the icemaker heater turn on and it worked. I had the icemaker motor manually turn and it dropped ice. Ran a fill test on the icemaker and it filled. Found th icemaker is in a stealth UI. I will have to replace the icemaker and the UI control W11330971 to complete the repair. I am ordering the UI control W11330971, and returning with the icemaker just Incase. .; ordrng 1 W11330971 (UI CONTROL)"

Near Moving Water Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect unit not drying, found sensor shorted and found dispenser not releasing. Replaced sensor and dispenser and tested properly"

Near Rapid Springs Cove, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and found upper section of fresh food at 47 and lower section at 32. Installed new evaporator cover per tech line. Reassembled and verified operation. Job complete

Near Highland Dr, Marble Falls, TX 78654
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that there is no water going into the dishwasher. Checked water hose and found that it was turned off. Turned water back on and washer tested fine. No leaks detected complete.

Near Moore St, San Marcos, TX 78666
Richard P.

Richard P.

WASHER WHIRLPOOL WTW7040DW0 Arrived onsite for the washer console not working properly. Replaced console and washer tested fine. Complete

Near Spruce St, San Marcos, TX 78666
Jacob S.

Jacob S.

WASHER WHIRLPOOL WET4027HW0 Arrived onsite for unit still not draining properly. Called Techline. Suggested to change out control board again and drain pump. Possibly short in the wireing. Got SR#7727743927. Replaced parts as per Techline. Got the same results. Ordered part. Office to reschedule ; ordrng 1 W11028053 (harns-wire)

Near W St Johns Ave, Austin, TX 78752
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SDE3 Arrived on site to diagnose a dishwasher that is leaking.

Near Glenoak Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for oven door seal broken. Found broken seal, replaced seal test unit and unit test good job complete."

Near Pleasanton Pkwy, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will order new su,p and motor Wpw10455261 rescheduled ; ordrng 1 Wpw10455261 (SUMP AND MOTOR )"

Near Windsor Rd, Austin, TX 78703
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for a refrigerator not cooling correctly. I found the RC evaporator completely frozen over and the FC at 18 degrees causing the icemaker to not harvest correctly. I found all thermistors passing. I found the RC fan working as designed. The customer stated the bottom of the RC has never had water in it so the drain should be clear. I found the defrost working correctly in the FC. I recommended to the customer that the unit needed to be defrosted and the RC fan harness replaced along with the UI. We also need to check the drain tube for warm air leaks. The customer stated they would defrost the unit since they had in the past. I reminded the customer to pull the unit out and put towels down. ; ordrng 1 W10848301 (CNTRL-ELEC)

Near Follett Ct, Leander, TX 78641
Clif L.

Clif L.

COOKTOP JENN-AIR JED3430WB01 Arrived on site to diagnose a cooktop with a electrical short. Found left front Internet switch shorted out. Replaced switch and tested unit. Found all is functioning properly at this time.

Near Indian Trail, Salado, TX 76571
Richard P.

Richard P.

WASHER MAYTAG MVWC565FW2

Near Screech Owl Dr, Kyle, TX 78640
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for lights out . Found freezer light out and a couple lights out in fresh food . Replaced fz light module. Lights came back on . No water leaks detected at time of service.job complete.

Near Clarence Bohl, Pflugerville, TX 78660

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