Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 3917 customer reviews

Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived on site for all fridge freezing stuff . Unit is defrosting . Replaced control and thermistor . All checked normal . No water leaks detected . Job complete.

Near Mueller Blvd, Austin, TX 78723
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for no heat dryer . Found high limit thermostat was blown .replaced thermostat . Unit is heating . All fuses and heater are checking good . No lint build up at time of service . Job complete . Did recommend to clean vent and replace hose .

Near Crownover St, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT519SZDM00 Arrived on site for freezing in fresh food. Removed control cover found updated control for freezing issue not installed. Unit will need updated control assembly. Return appt set for Tuesday 11/20 collected service call fee; ordrng 1 W11223731 (CONTROL)

Near Davis Ln, Austin, TX 78749
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and found latch has released from dishwasher cabinet, I didn’t install dishwasher and corrected latch and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Mint Julep Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for lights issue. Found upper leds in fresh food dim and no led in freezer. Customer reset break no change in leds diagnosed failed freezer led causing issue. Ordering freezer led and Incase need upper leds.; ordrng 2 W11126053 (LED MODULE)s and 1 W11228131 (LED MODULE )

Near Purnima Cove, Austin, TX 78739
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the oven door outer glass and nameplate. The original outer glass was warped causing the stainless trim to pop/peal off. Tested the unit and it operated as designed. No gas leaks detected during service, job completed"

Near Lyndhurst St, Austin, TX 78717
Diego G.

Diego G.

VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Found blower assembly damaged once again. Will need new blower assembly to repair unit. Factory order part. Office to reschedule; ordrng 1 W10894839 (BLOWER ASSY )

Near Pioneer Drive, New Braunfels, TX 78132
Al R.

Al R.

MICROWAVE GE JVM1950SR1SS Arrive to inspect microwave not heating. Tested all switches and determined all 3 needed to be changed. Removed and replaced all switches. Unit tested as designed. Job complete.

Near Broken Arrow Dr, Harker Heights, TX 76548
James C.

James C.

COOKTOP KITCHENAID KGCU482VSS01 "Arrived on site and installed new harness, ignition module, one reignited and indicator light. Tested for proper operation and found unit working properly. Job complete"

Near Buckhorn Dr, Lago Vista, TX 78645
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE760H0DH0 "Arrived on site for oven not working . Found cooling fan issue . Unit is out of warranty, no one in leasing office to auth repair . Will need to replace blower .

Near N Plaza, Austin, TX 78753
Al R.

Al R.

OVEN MAYTAG CWG3100AAB25 "Arrive to inspect ( THERE IS POWER TO THE CONTROL PANEL--WHEN THEY GO TO BAKE IT WILL IGNITE BUT NO GAS--WONT TURN ON) verified complaint and removed and replaced the igniter that when tested showed infinite ohms. After installing the new igniter, unit tested as designed. Gas supply shot offs and supply lines were good. JOB COMPLETE"

Near N Wall St, Belton, TX 76513
Steve C.

Steve C.

REFRIGERATOR GE GSH25JFXNBB Arrived on site to replace the manifold and valve per prior tech due to not dispensing water. Replace the both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Costa Dr, Waco, TX 76712
Joseph C.

Joseph C.

DRYER WHIRLPOOL GEW9200LW0 Arrive on site for”no heat”complaint. Inspected unit and found element shorted. Removed and replaced element. Tested unit. Unit is performing as designed.

Near McDonald Ln E, Cedar Creek, TX 78612
Joseph C.

Joseph C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for “squealing noises, during operation” complaint. Per previous diagnosis, removed and replaced motor bracket. Found heater chute mount(lower)loose and causing majority of noises. Adjusted mounting area. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Stoney Brook Dr, Cedar Creek, TX 78612
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and tested operation. Found fill tube frozen in freezer. Found air leak at the fill tube on rear wall of unit. Used factory approved silicone to seal the air leak. Thawed the fill tube line and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Cross Timbers Bend, Lago Vista, TX 78645
Al R.

Al R.

DISHWASHER WHIRLPOOL GU1200XTMLB2 "Arrived to inspect (IVR-WILL NOT CYCLE, WATER WAS HOLDING IN IT, WENT TO TO MANUALLY DRAIN THEN STOPPED) Customer went over to the unit and manually drained the unit by pressing the drain selector on the user interface. I open the dishwasher and observed what looked to be Black mold inside the interior compartment of the entire unit. The float (dome shaped) valve was also caked with detergent from continued pods use. There was an older pod still in the dispenser. I shut off the water from underneath the kitchen sink to eliminate the chance of any leaks from the unit. I then took off the kick plate from underneath the dishwasher and I observed a leak from the copper pipes that lead from the wall to the dishwasher. During my time underneath the dishwasher the leak became bigger and bigger as I watched it. I can inform the customer of the water damage waiver liability form that the is contained in the SD mobile forms page. I advise the customer that they

Near Moccasin Dr, Harker Heights, TX 76548
Al R.

Al R.

WASHER MAYTAG MHWE900VJ00 "Arrived to inspect (BASKET IS VERY LOOSE/OUTER DRUM IS WEARING OFF PAINT- MAKING BURNING SMELL DURING USE- loud on spin) put unit in diagnostic test mode and confirmed the complaint. Office to order following parts. Outer tub 208238, Tub kit W10243941, W10822583 shocks, WP8182119 Bellow, WPW10159904. CNOTE AND AUTHORIZATION NEEDED. Office to order and schedule new appointment upon authorization.; ordrng 1 280238 (TUB OUTER ) and 1 AUTHORIZATIONNEEDED (AUTHO NEEDED) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (2HOURS) and 1 W10243941 (TUB KIT) and 4 W10822583 (SHOCKS)s and 1 WP8182119 (BELLOW) and 1 WPW10159904 (DRUM ASSEMBLY )"

Near Lincoln Court, Belton, TX 76513
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and tested operation. Found frost build up on ice maker facia as well as ice door gasket. Found that the ice maker has a lost motor position error. After removing the ice maker housing I found the rear adapter seal deformed and the seal on the rear wall of the liner damaged as well. Installed new adapter and seals and installed new ice maker. Ran test on ice maker and found to be working properly. All water connections dry at time of service. Job complete

Near Rio Verde Dr, Leander, TX 78641
James C.

James C.

RANGE WHIRLPOOL AGR5330BAS3 Arrived on site and removed outer glass to clean dust from inside. Cleaned glass on outer panel and reassembled door. Reinstalled door and tested function. Unit working properly. Job complete

Near Ray Vista St, Volente, TX 78641
James C.

James C.

RANGE AMANA AGR5330BAS3 Arrived on site and tested operation. Found igniter for oven not working. Found proper voltage to igniter and safety valve. Installed new igniter but and found unit will not ignite. Installed new safety valve and tested operation. Found unit now working properly. Job complete

Near Ray Vista St, Volente, TX 78641
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "Arrived on site for”broken toe plate” complaint. Per previous diagnosis, removed and replaced toe plate. Due to how part was damaged, no fees collected. No leaks detected, at time of service."

Near Powder Horn Rd, Bastrop, TX 78602
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for “ice buildup on floor of freezer” complaint. Inspected unit and found drain line connection folded over and blocking flow of defrost drain water. Straightened connection. Tested for drain speed. Unit is performing as designed. No leaks detected, at time of service."

Near Eland Ave, Bastrop, TX 78602
James C.

James C.

REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and tested operation. Found that the shaft and coupler have stripped causing no ice to dispense. Unit will need new shaft and coupler to repair; ordrng 1 WP2188917 (shaft) and 1 WP2188918 (coupling)

Near N Rim Dr, Leander, TX 78641
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Arrived on site for “no ice production and leaking water” complaint. Inspected unit and found spigot, above icemaker funnel, to be clogged. Cleaned icemaker and spigot. Removed and replaced water valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Jefferson Cove, Elgin, TX 78621
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL GX5SHDXVD03 "Arrived on site for “flakes in icemaker and back of freezer frosted up” complaint. Inspected unit and found flaking ice tray, in icemaker and frost buildup on evaporator. Unit would not allow for forced defrost. Bimetal and heater check good. Will need jazz board and new icemaker. Customer declined parts and repair. No leaks detected, at time of service."

Near Antietam Trail, Elgin, TX 78621
Arthur B.

Arthur B.

DRYER MAYTAG MEDC465HW Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit and found housing venting is clogged. Advised customer that house venting will need to be clean out for proper air circulation. Customer will have house venting cleaned out. Customer did not have receipt for proof of purchase with 90days.

Near Woodlake Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706EBS00 "Arrived on site for cooling issue. Per customer unit would not power on and clicking noise diagnosed clicking noise is 3 way valve. Powered cycled unit compressor not powering on diagnosed faulty main control. Installed updated main control,powered unit on ran diagnostics all test passed ran compressor test unit working."

Near Kiev Cove, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Gate code 1985 arrived on site for no ice. Power going to icemaker,icemaker stuck in mid cycle and not cycling through diagnosed failed icemaker. Installed new icemaker ran through a harvest water filled new icemaker unit working as designed.

Near Southwest Pkwy, Austin, TX 78735
Clif L.

Clif L.

OVEN KITCHENAID GBD307PDB7 Arrived on site to diagnose an oven that is not turning on and not operating properly. Tested unit and found control thermal fuse open and upper oven thermal fuse open as well. I’m on her also stated unit would turn on and off by itself. Tested all other components and found control panel most likely cause of random oven events. Control panel along with both thermal fuses will need to be replaced to complete repairs.

Near Sunfish St, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived on site to install parts from prev. Diagnosis. Replaced icemaker,ice box fan and main control. Powered unit on,icemaker ran through a harvest filled with water,ran diagnostics all test passed. unit working as designed."

Near Sugarloaf Dr, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBSD608EBS01 "Arrived on site to replace icemaker and water valve for refrigerator. Re-tested unit prior to replacing parts and issue appears to be more with electron it controls as a post to mechanical icemaker. Main control board, infrared control, icemaker, and water valve will all need to be replaced at the same time to prevent further issues. Also ordering secondary control to ensure no failures. Return date is set for 11/21/18. ; ordrng 1 W10757851 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 WPW10200659 (cntrl-elec)"

Near E Summit Dr, Briarcliff, TX 78669
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived onsite for the refrigerator not dispensing water. I found the refrigerator set at 34 degrees. I tested the RC temp and it was at 32 degrees. When I tested the dispenser it did work but the water pressure was very low at first and the more I dispensed, the higher the pressure got indicating the lines had ice in them. I set the temps at the factory recommended settings of 37 & 0 degrees. I explained the temp settings to ms. Ms stated the drip tray is discolored and will not clean up. I explained to ms that this would not be covered under the extended warranty because it’s cosmetic and not a functional part. Ms stated AIG said it would be covered. I called the office and spoke with Jen. Jen verified it was not covered. I let ms know. Call complete."

Near Sun Tree Cove, Austin, TX 78730
Thomas L.

Thomas L.

DRYER MAYTAG DE410 arrived on site for no tumble condition. Found broken belt and front door seal. Customer is going to look at new units before deciding what to do because this unit is 20 plus years old.

Near Jarrell, TX
Arthur B.

Arthur B.

WASHER MAYTAG MVWB855DC3 Arrived onsite for customer complaint of top load washer leaking water from dispenser area. Found water inlet valve solenoids not closing all the way allowing water to drip from dispenser. Unit will need new water inlet valve. R/S for 11/20. Shut off water supply at house to prevent water leaks.; ordrng 1 W11165546 (VALVE)

Near Viewcrest Dr, Killeen, TX 76549
Thomas L.

Thomas L.

WASHER GE GTW460ASJ9WW Arrived on site or no Fill condition. Removed and replaced parts recommended by the manufacturer to correct the problem. After repairs water tested good and allconnections were dry

Near Sullivan Ave, Florence, TX 76527
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site for freezing in fresh food and freezer door not sealing. Found bracket not fully inserted to glide. Removed freezer door added silicone around liner gaps. Installed bracket to glide reinstalled door checked door seal good. Diagnosed air entering around damper enclosure when damper door is closed. Added sealer around damper housing.

Near Cloverbrook Ct, The Hills, TX 78738
Al R.

Al R.

DRYER AMANA NED4655EW "Arrived to inspect( HEAT/DRY NOT HEATING / NOT DRYING NOISE NOISE DURING OPERATION). Voltage tested and unit tested 240/120/120. Noticed there was a ventilation issue with the dryer and the vent tube. Tested all interior cutoff, heating element and thermal cutoff, all ohm tested good. No lint observed at the time of service, customer to go buy new vent tube. JOB COMPLETE."

Near W Adams Ave, Temple, TX 76504
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14

Near Midwood Pkwy, Austin, TX 78736
Arthur B.

Arthur B.

DISHWASHER HOTPOINT HDA3400G02BB Arrived onsite for customer complaint of mounting screws not installed to mounting brackets. Used 2 wood safe screws and installed to under counter. Dishwasher now does not sag. All water connections were dry at time of service.

Near Lloyd Dr, Killeen, TX 76549
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of no light in freezer and low light in refrigerator. Found bulb in freezer open replaced light freezer good and refrigerator light returned to normal.

Near Bluff Springs Rd, Austin, TX 78744
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and found thermal cutoff with no continuity. Removed and replaced thermal cutoff. Also found dryer tube fully extended. Shortened dryer tube. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near W Cardinal Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived onsite to install new sump and adjuster kit to dishwasher from prior tech’s diagnosis. Removed both sump and adjuster kit on upper rack. Reassembled. Tested. Unit now fills,washes,drain and heats as intended. No other issues found. Upper rack adjust easy as well. All water connections were dry at time of service."

Near Phyllis Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer PTS switch came off console. Removed console and found installed PTS switch back to console. Adjust holding tab out further so that switch does not move. Reassembled and tested. Switch now secured to console. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Farhills Dr, Killeen, TX 76549
Arthur B.

Arthur B.

OVEN WHIRLPOOL GMC305PDB07 Arrived onsite to install new bake element to wall oven from my prior visit’s diagnosis. Powered off unit and removed faulty element coil. Installed new replacement. Reassembled and powered unit up. Tested unit. Unit now heats as intended. TOD not needed. No other issues found.

Near Cross Bend Dr, Killeen, TX 76543
Arthur B.

Arthur B.

DISHWASHER GE GDT580SMF7ES "Arrived onsite to install parts to dishwasher from my prior visit’s diagnosis. When arrived, trim was uninstalled to all me to remove dishwasher safely. Tilted unit up. After inspection, found wash pump motor has shorted out causing poor washing. Removed and replaced pump motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. Good water circulation coming from spray arms. All water connections were dry at time of service."

Near Meagan Ct, Harker Heights, TX 76548
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found the tub full of water. The customer advised that the6 used it one time before and it operated fine and when she used it a second time, it would not drain. I pressed the cancel button to engage the drain pump and when I closed the door, I found that the door latch strike was not catching properly and not allowing the door to close securely. I adjusted the latch and tested the unit with no error codes. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."

Near Morgan Creek Ct, Austin, TX 78717
Wesley P.

Wesley P.

MICROWAVE AMANA AMV2307PFB0 Arrived on site and found burnt diode. Replaced hi voltage parts. Also found blown fuse. Return tech to verify diode placed on correct cap side. Ordering fuse to repair. ; ordrng 2 W10138793 (fuse)s

Near Adriana Ln, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I found that the tracks were badly twisted and bound causing the rack wheels to jump off the tracks and the rack falling. Also found that the rack wheels were broken. I removed and replaced both tracks and all four wheels and the two rack stops. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Iveans Way, Austin, TX 78717
Lou S.

Lou S.

DRYER WHIRLPOOL MEDB765FW0 "arrived on site to inspect dryer not drying on “normal” mode. Upon further inspection, the customer advised that when she dries on normal mode with a medium sized load, the dryer will run for a few minutes and then turn off. I removed the bottom panel to expose the element, fuse, thermistor, and cutoff/thermostat. Using my thermalcouple, I verified ohms or the components including the sensors. I removed the console to expose the control and removed J14 connector and using my thermalcouple I checked resistance at J14-3 and J14-6 and got 10.6 k ohms when I should have gotten between 11.5-13.5 k ohms. I removed and replaced the thermistor and tested the unit and it operated as designed. I advised the customer to dry larger loads in order for the unit to sense that there are clothes inside the drum. No lint observed during service, job completed."

Near Estefania Ln, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL WFW87HEDW0 Arrived on site to replace door bell Lowe’s for water. Replaced fellows and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Briarview Dr, Briarcliff, TX 78669
Robert J.

Robert J.

DRYER AMANA NED4655EW1 Arrived on job for complaints of not drying. Found fuse open and not starting. Replaced fuse and test dryer. Also noticed vent flow low. Recommend vent cleaned befor problem starts.

Near W William Cannon Dr, Austin, TX 78745
Lou S.

Lou S.

RANGE WHIRLPOOL WEG730H0DS0 "arrived on site to inspect range showing error code F8E0-low fan speed. Upon further inspection, I attempted to turn the oven on and the unit would not respond. I placed the unit in diagnostics to check faulty codes ad found F8E0. I attempted to clear the code, but it would not clear. I unplugged the unit and I removed the control console and removed the burner heads and raised the cooktop to expose the main control. Using my multimeter, I verified ohms to the blower motor at the P5-1 and P6-3 and got 105.7 ohms. I then checked voltage DC at the P7-7 and P7-1 connections and should have gotten 5VDC but only got 1VDC. I quoted the customer CO180 $189.99 for diagnosis/labor and $113.60 for the blower and a 10% military discount for a total including tax of $293.07. The customer agreed to the repair and I removed and replaced the blower and using my liquid gas detector, I checked the three left side gas valves ad they were good. Once I had the unit back toget

Near Donato Pl, Round Rock, TX 78665
Robert J.

Robert J.

DRYER WHIRLPOOL WED7800XW0 Arrived on job for complaints of drum not turning. Found belt slip off tension pulley. Corrected belt location and test . Drum rotation good and air flow good

Near Crown Colony Dr, Austin, TX 78747
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7500GW0 Arrived on job for complaints of washer shaking and not completing spin cycle. Ran diagnostics and and checked spin operation good ran calibration. Test washer in spin cycle. No movement of washer operation normal. No leaks detected

Near Martha Drive, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on to replace brackets for freezer door. After replacement of parts customer test door and approved work. No leaks detected

Near Orion Cove, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR MAYTAG MSD2650KEU "Arrived on site. Replaced compressor, start device, disc tube, UV dryer and valve. Vacuumed and charge unit, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"

Near Enchanted Oak, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017AS2 Arrived on site. Replaced main control board on unit. All functions tested OK. Job complete

Near Decanter Dr, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Replaced both tracks for third rack. All functions tested OK. No leaks present. Job complete

Near Copper Valley, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job to replace harness. After replacement test air flow and cooling.

Near Purgatory Rd, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived on job for complaints of wet mullion. Ran diagnostics and got 12v to mullion. Ordered new mullion. Availability of part not showing office to schedule. ; ordrng 1 W11084813 (rail-mulln)

Near Buda, TX 78610
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIS18NNTB0 "Arrived on site to perform general maintenance for ice cream. Clean condenser coil, removed the ice, and initiated cleaning psycho. Fully inspected unit and found all is functioning properly and inform homeowner on finishing procedures for cycle. No further repairs were needed and all is working properly.Cleaner

Near Cloudland Ct, Spicewood, TX 78669
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW3 Arrived on site for the unit goes off balance. Tested the unit and found in spin unit shakes a lot. Removed the top lid and gain access to the suspension. Found the suspension rod right front is not in place. Secured the suspension rod and assembled the unit. Unit works properly and all water connections were dry at the time of service

Near Dayton Dr, Robinson, TX 76706
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS321SDHV02 Arrived on site for the unit is leaking water. Tested unit and found the drain is clogged. Found excessive insulation Stuck in the drain. Went to the back and remove the drain tube and found it also has excessive foam build up and is blocking the water flow. Remove the insulation build up and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Quail Run Dr, Troy, TX 76579
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site and inspected refrigerator and found customer is having difficulty with doors staying open for no reason. Raised front feet to lean refrigerator back slightly per customer request. At this time the doors closed correctly and do not pop back open. Customer will continue to monitor fresh food and doors for correct operation, job complete"

Near Reveille Rd, West Lake Hills, TX 78746
Robert J.

Robert J.

DRYER WHIRLPOOL LTE6234DQ2 Arrived on job for complaints of no heat found thermal fuse open. Will need fuse to complete.; ordrng 1 WP3403607 (cutoff-tml)

Near W San Antonio St, San Marcos, TX 78666
Paul R.

Paul R.

WASHER WHIRLPOOL MVWB980BW0 Arrived onsite for the washer that became unbalanced and is leaking water during the rinse cycle. I found the suspension weak and the bleach dispenser overflowing due to a defective fill valve. Ordering the valve and marking the prescreened suspension as UORV. RS for Mon 11/26.; ordrng 1 W10853723 (VALVE)

Near Treasure Island Dr, Austin, TX 78730
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KFIS20XVMS2 "Arrived onsite for the refrigerator that is completely dead. I found part of the UI out. The UI has 12VDC to it but only the display functions. Nothing else on the unit functions. The main control has 120VAC to it but none of the AC circuit is leaving it, only the 12VDC circuit to the UI is working. I could smell a electrical burning smell coming from the main control. The low voltage control is discontinued. . I called the office and spoke with MS to see if the control could be rebuilt. MS to get with Shana about the control. Ordering C-NOTES & WPW10312695 CNTRL-ELEC.; ordrng 1 C-NOTES (SEE IF 13053103SP CAN BE REBUILT. OFFICE NEEDS TO SCHEDULE THE RV.) and 1 WPW10312695 (CNTRL-ELEC)"

Near Alguno Rd, Austin, TX 78757
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for customer complaint of RC section and deli drawer not maintaining temperatures on french door dual evaporator refrigerator. Checked temperatures and found RC @39F,Deli Drawer @39F. Called WPL Techline Kathy SR#7723457520 and advised to order temp logger to verify if temperatures are rising. Ordering temp logger. OF to R/S. All water connections were dry at time of service.; ordrng 1 PARTS (TEMP LOGGER)"

Near High Oak Dr, Belton, TX 76513
Steve C.

Steve C.

DRYER WHIRLPOOL WED8540FW2 "Arrived on site for the unit is making vibration noise when unit is on. Tested the unit and found the left side of the unit is making a loud vibration and it’s coming from the motor. The unit is stacked and will need a second man. Will need two hours to complete the repair due to small utility room. Will use the motor, wheel, repair kit and the pads. Office will need to reschedule customer.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2HRS)"

Near Indian Trail, Salado, TX 76571
Paul R.

Paul R.

WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for the washer that is leaking. I found a tare in the bellow causing a leak down the door. I replaced the bellow and ran the auto test. I found the dispenser over filling when the dual cold water valve was energized and water dripping from the front under the dispenser. 1 WPW10212596 (VALVE)

Near Paragon Ct, Lakeway, TX 78734
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Checked for door issues. Found freezer door not opening at all. Found ice build up not allowing freezer door to slide out. Made an attempt to open freezer door but wasn’t able to.Instructed customer they will need to thaw out unit in order for us to finish repair. Reschedule for 11/20/18 per cust ; schdld next appmnt for 11/20 TUE !

Near Cherry Hill, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise squeak. Removed tub and found motor pulley source of noise . Order motor and belt; ordrng 1 W11026785 (motor-drve) and 1 W11239857 (BELT)

Near I-35, Denton, TX 76210
James C.

James C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and tested operation. Customer stated that none of the dishes are drying in the unit. Ran diagnostics and found heat circuit fault in memory. Tested heat circuit and found heater to be good and working during diagnostics but is not coming on during normal wash cycles. Unit will need new control to repair. ; ordrng 1 W11087225 (cntrl-elec)

Near Hopen Cove, Leander, TX 78641
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL MH1150XMB1 "Arrived on site for customer complaint of unit not heating, found cavity thermostat to be bad and control had burn marks. Ordering thermostat and control. ; ordrng 1 8183703 (thermostat) and 1 8204740 (CONTROL) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Bella Vista Cir, Kyle, TX 78640
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker due to stalled motor. Replaced control as it would not put power to the icemaker. Replaced both parts and icemaker now cycles properly. All water connections were dry.

Near Elm Wood Dr, Elgin, TX 78621
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for the dishwasher not heating properly. I found a stored F7E1 error. I tested the unit and the element showed 8.8 ohms and I had no voltage to the element at the control. I changed the control out and tested the unit. The unit displayed an F2E1. The UI harness was connected in the control correctly. I reinstalled the old control and the UI worked properly. Ordering another W11131683 CNTRL-ELEC & W11116422 PANEL-CNTL JIC. RS for Mon 11/19, per Mr RS for Mon 11/26.; ordrng 1 W11116422 (PANEL-CNTL) and 1 W11131683 (CNTRL-ELEC)"

Near McKnight Loop, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS970CIDH00 Arrived onsite to replace the previous diagnosed parts. I replaced the left rail but found out that the new rail came without a roller or a place to have a roller. There’s not a hole in the new rail for a roller to protrude. I Skyped Shana and she advised putting the part in research. Without the roller the bin drags the rail badly on the left side. Ordering C-NOTES.; ordrng 1 C-NOTES (NEED PARTS RESEARCH ON W10805083 RAIL. SEE PICS IN SDQP.)

Near Malaga Dr, Austin, TX 78759
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFC604FSS00 KRFC604FSS00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the fill tube assembly and tested the unit. I installed the top left hinge cover. All functions appeared present and normal. No leaks observed during service.

Near Canyon Rd, Georgetown, TX 78628
Lou S.

Lou S.

UNKNOWN UNKNOWN GT4175SPS4 arrived on site to install previously diagnosed and ordered parts. I removed ad replaced the main control and the main switch (bottom of interlock) ad tested. The unit operated as designed and heated as designed. Job completed.

Near Oldenburg Ln, Cedar Park, TX 78613
Diego G.

Diego G.

DISHWASHER MAYTAG MDB8959SBS3 "Arrived on site. Checked for panel issues. Found panel bad LEDs not kicking on. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"

Near Cherry Hill, New Braunfels, TX 78130
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “noisy operation” complaint. Inspected and calibrated unit. Could find no issues with unit. Unit is performing as designed. No leaks detected, at time of service."

Near Dessau Rd, Austin, TX 78754
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Spoke with customer prior to arrival and was advised of ff frozen Evap. Customer has elected to defrost prior to service. No arrival. No quotes or service rendered. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)

Near Marcello Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for “no power to unit” complaint. Per my previous diagnosis, removed and replaced control. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Patton Ln, Austin, TX 78723
Clif L.

Clif L.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site to diagnose a washing machine that is not cleaning properly. Tested unit and found non-HE soap has been put in a load and go to dispenser causing excessive sudsing. This is causing clothes not to rinse and wash properly due to mis-register on water level. Advised homeowner on proper soap usage and cleaning products for monthly cleaning service.

Near Woodside Terrace, Austin, TX 78738
Diego G.

Diego G.

OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for temperature issues. Found bake element not kicking on. Found loose connection at main board not sending power out correctly. Repositioned connector and connected to main board. Ran oven, all functions tested OK. Job complete"

Near Canyon Lake, TX 78130
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8500DC3 "Arrived on site for Noisey operation. Customer informed me the unit makes a squeaking noise at the beginning of operation regardless of clothes, no clothes, or cycle selected. Tested unit and found that the right front upper suspension ball was out of place. Re-inserted rod into ball in the proper position. All operations are now quiet and all water connections are dry.Dxc"

Near Balch Rd, Elgin, TX 78621
Clif L.

Clif L.

OVEN WHIRLPOOL RBS305PDB16 Arrived on site to diagnose an oven that is not heating. Tested unit and found thermal fuse shorted out. Replaced thermal fuse and tested unit. Found all is working properly at this time.

Near Rose Grass Ln, Spicewood, TX 78669
Tyler B.

Tyler B.

WASHER MAYTAG MVWB765FW0 Arrived on site for complaints of low water and wet clothes after cycle. Found gear case bent causing unbalance. R&R GEARCASE and clutch and tested good no leaks on site

Near Cole Valley Ln, Round Rock, TX 78681
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site for “unit does not wash” complaint. Inspected unit and found loose connection, at inlet valve. Reconnected. Tested unit. Unit is performing as designed. No leaks detected at time of service."

Near Werner Ave, Austin, TX 78722
Paul R.

Paul R.

DISHWASHER WHIRLPOOL DU1145XTPBA Arrived onsite for the dishwasher to replace the previous diagnosed parts. I found the customers wall water valve not shutting the water off to the dishwasher. I advised the customer to call a plumber out and have both hot and cold valves changed out to 1/4” turn valves. I also advised the customer to have the plumber install a stainless steel flex line to the dishwasher long enough to be able to pull the machine out without having to disconnect it. Ms will need to call the office to RS when the plumber is complete. Ordering C-NOTES.; saved tckt

Near Rustic Manor Ln, Austin, TX 78750
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRFC302EBS Arrived on site for unit off balance and rocking . Found right side leveling foot treads are stripped . Ordering roller/ foot . No water leaks detected at time of service . Return 11/20.; ordrng 1 WPW10515762 (roller-cab)

Near W 5th St, Austin, TX 78703
Thomas L.

Thomas L.

WASHER ROPER RTW4516FW2 Arrived on site for no operation. Found unit totally inoperable. Control would not conduct diagnostics and lid latch would not move. Replaced and tested. All operations were normal. All water connections were dry.

Near Sandy Loam Dr, Paige, TX 78659
Tyler B.

Tyler B.

DRYER AMANA NED4655EW1 "Arrived on sote for no heat, found cut off open, R&R cutoff and tests good advised customer to get vent cleaned"

Near Greenhill Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER KENMORE 110.878726 "Arrived on site for dryer not starting. Performed diagnostics mode and found error code F-01. Gained access to machine control and checked voltage to control and out. Found failed control not sending voltage out. Will need to replace control to complete repair. . Customer approved estimate. Schedule return for Monday the 19th. Quoted customer on washer pump service and cleaning of door bellow. ; ordrng 1 SEENOTE (ADD ON 2ND APPLIANCE ON RETURN.) and 1 WPW10174745 (MACHINE CONTROL )"

Near Tascate St, Georgetown, TX 78628
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrive on site for the freezer has frost buildup. Found the frost buildup is on the right side of the freezer. Found the slides on the unit will not close properly. Also the unit will need a new gasket for the freezer door due to the corners are warped. unit needs both brackets slides. Customer advised he will be out for the week of Thanksgiving. All water connections were dry at the time of service.; ordrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket RIGHT) and 1 W11129907 (bracket LEFT)

Near Gleneagles, Lorena, TX 76655
Paul R.

Paul R.

COOKTOP KITCHENAID KCGS550ESS01 Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the LF burner valve. I tested the unit and it is working as designed. There were no gas leaks present at the time of service. Call complete.

Near Perry Ln, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Service pointer W10772228D techline freezer is 16 degrees ice box is 25 degrees. Per service pointer need to replace the control board, will also bring back heater bimetal has been replaced by previous technician; ordrng 1 W10628737 (heater) and 1 W10864261 (cntrl-elec) and 1 WPW10514110 (motor evaporator)"

Near Prairie Dawn, Kyle, TX 78640
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW7590FW0 Arrived on site and repaired washer with Scott using valve. All checks is good. Also reseated hose at wall with proper gasket to repair leak.

Near Sugaree Ave, Austin, TX 78757
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Advised that customer cannot keep produce on top shelf by air inlet and raised temperature. Advised on use and care. All checks good. Temps are within range.

Near Picket Rope Ln, Austin, TX 78727
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF320PADS1 Arrived on site and found light out on control. Advised customer that control would be needed to restore light. Customer elected to not repair at this time.

Near Hines Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF550CDHZ Arrived on site and found good chute seal and no leaking. Tested functionality all checks good. Advised unit is operating as designed. Possible packaging debris stuck causing gap initially.

Near Pearl Kite Drive, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of ice coming out crushed all the time, found ice bucket was damaged causing unit not to dispense cubed ice. I replaced ice bucket, unit tested good."

Near Coral Berry Drive, , TX 78610
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW7590FW0 "Arrived on site , replaced valve . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."

Near Sugaree Ave, Austin, TX 78757
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8900BC0 Arrived on site and replaced hinge on left due to spring had rusted out. Otherwise unit has beginning bearing failure symptom. Advised customer that unit can be safely run for a time with bearing failure.

Near E Pfluger St, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR GE GSS25WGTMBB "GSS25WGTMBB Arrived to instal previously ordered part. I removed and replaced the ice maker assembly and tested. The unit filled as designed and started harvest function. Operational test good, no leaks observed during service."

Near Pathfinder Way, Round Rock, TX 78665
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "KFIV29PCMS03 Arrived to inspect ice issues. I found the ice maker housing badly sagging and I removed and corrected the issue, along with misrouted wiring. I sealed a leaking drain tube assembly in the rear lower unit area and squared and leveled the chassis and doors. Operational test good, no leaks observed during service."

Near St Paul Rivera, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven cooling fan not coming on. Customer had breaker turn off to unit, stated that display screen flickering and got extremely hot. Gained access to control and checked all terminal connectors. Turned breaker on and performed diagnostics mode. Tested fan speed. Tested on regular bake mode. All tested good. Will need to replace grommet washer. Schedule return for Monday the 19th. Customer requested afternoon for return. ; ordrng 1 SEENOTE (REQ AFTERNOON ) and 4 W10759525 (grommet)s"

Near San Michelle Ln, Georgetown, TX 78628
Jerry C.

Jerry C.

COOKTOP WHIRLPOOL WCG97US0DS00 "WCG97US0DS00 Arrived to inspect knob issue. I found the knob failed and required replacement. I removed and replaced the knob and tested. Operational test good, no gas leaks detected during service."

Near Naranjo Dr, Georgetown, TX 78628
Paul R.

Paul R.

WASHER MAYTAG MVWC360AW0 "Arrived onsite for the washer that is not spinning properly and leaves the clothes wet. Mr stated it wouldn’t go into a spin. I checked stored error codes and found F7E1 & F7E7. I found the basket not moving because it had gotten stuck between gears. I unstuck the basket and it spun freely. I ran a calibration, the auto test, and manual agitate then manual spin and the unit worked as designed. I advised the customer to run a clean washer cycle. . Call complete."

Near Mystic Oaks Trail, Austin, TX 78750
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "WDT750SAHZ0 4-3, 7-1, 5-1 codes stored. I tested the unit in service test mode and found no circulation pump operation. The control supplied approximately 50VAC anytime the pilot relay activated. The dispenser was likely over-dispensing and will require replacement. Office to order control and returning test will need to instal control, sump and dispenser. No leaks observed during service. ; ordrng 1 W11087207 (cntrl-elec)"

Near Naranjo Dr, Georgetown, TX 78628
Scott  M.

Scott M.

FREEZER WHIRLPOOL KFIS20XVMS2 "Arrived on site for frost build up. Found the rails are not closing properly . Replaced both rail slides . Cleaned out frost and door is closing properly . No water leaks detected at time of service . Job complete ."

Near Alguno Rd, Austin, TX 78757
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site , replaced control and UI interface . Unit is now tumbling and heating . No lint build up at time of service . Job complete ."

Near W 23rd St, Austin, TX 78705
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Arrive on site for the unit makes small ice cubes and freezing the ice bin over. Remove the ice bin and found the ice cubes are extremely small. Found the filtrate on the ice maker is clogged with ice and not allowing water to flow into the icemaker. Remove the ice and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Oak Stone Dr, Jarrell, TX 76537
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to install previous diagnosed part. Went to remove microwave and was not able to remove, due to tight fit. Had maintenance assistance to remove unit. Gained access to fan motor capacitor, removed failed capacitor and installed new. Tested unit and found same results. Checked motor resistance and found all within range at fan motor. Traced to capacitor and board and found unit is loosing neutral. Called tech support and Tebow. Will need to replace complete wire harness. When installing unit found power cord had to almost fold over to install. Will have power cord on hand if needed. Return schedule for the 28th. ; ordrng 1 W10539840 (harns-wire) and 1 W10708076 (cord-power) and 1 W11219761 (MAIN HARNESS )"

Near Westinghouse Rd, Georgetown, TX 78626
Steve C.

Steve C.

MICROWAVE KITCHENAID KBHS179BSS00 Arrived on site to replace the transformer per previous tech. Replaced the part and unit panel is not on. Was able to press the keypad but no display. Unit needs a new control panel. Will also order the control just in case if needed. Customer will pay the remaining balance on next visit.; ordrng 1 W10915648 (cntrl-elec) and 1 WPW10420955 (panl-cntrl)

Near Treeline Dr, Woodway, TX 76712
Steve C.

Steve C.

DISHWASHER GE PDWT480R10SS Arrived on site for the unit is not draining. Tested unit and found the drain pump will turn on him also found the drain hose is excessively filled with gunk. Unit will need a new drain hose and will use the drain pump on the next visit.; ordrng 1 WD24X10045 (drain tube a)

Near Riverview Dr, Waco, TX 76712
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for ice build up in freezer. Found large gap at middle of door seal. Replaced freezer door gasket,remolded gasket checked seal to cabinet good."

Near Hub Cove, Austin, TX 78759
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. Found that the ice maker has lost position fault causing no ice production. Unit will need new ice maker to repair. Installed new ice maker and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Oak Ridge Trail, Leander, TX 78641
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the evaporator cover is frosted over. Found the control and defrost bi metal is shorted and allowing the unit to defrost. Will need AUTHO and reschedule customer.; ordrng 1 CNOTE (TECH2VERIFY ) and 1 CNOTE (AUTHO) and 1 W10292242 (harns-wire) and 1 WPW10428901 (cntrl-elec)

Near Wooded Crest Dr, Woodway, TX 76712
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for customer complaints of no water entering washer. I put unit into diagnostic mode found F3e2 f8e1 f0e4 f0e3 error codes, found water valve to be faulty, I replaced water valve, unit tested good."

Near Buda, TX 78610
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4915EW2 "Arrived on site for customer complaint of washer lid not locking, found faulty lid lock in diagnostic mode. I replaced lid lock, unit tested good."

Near Brezza Lane, Austin, TX 78748
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and inspected unit for condensation. Found condensation and ice around air damper in rc compartment. Inspected unit for air leaks and found none. Found gap in seal of air channel in fc compartment and sealed with perma gum. Unit working properly. Job complete

Near Plano Ln, Leander, TX 78641
James C.

James C.

OVEN WHIRLPOOL WOD93EC0AS03 Arrived on site to test unit temperatures. Customer requested temps to be tested at 400. Found upper oven average of 394 and lower oven average of 410. Calibrated lower over down 10 degrees and upper oven up 5. Unit working properly. Job complete

Near Rolling Hills Road, , TX
James C.

James C.

WASHER MAYTAG MVWB855DC3 Arrived on site and tested operation. Found long fill faults. Tested in diagnostics and found hot valve has failed. Installed new valve assembly and tested. Unit working properly and all water connections dry at time of service. Job complete

Near High Dr, Lago Vista, TX 78645
Kevin B.

Kevin B.

WASHER ROPER RTW4516FW2 "Arrived on site and inspected washer and found retail installation has attached the hot and cold water improperly. After swapping houses washer is now operating properly, run the calibration psycho and all functions are good. No water leaks from connections at time of service, job complete"

Near Thunderhead Rd, Kyle, TX 78640
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site found customer concern is dryer turns off after a few minutes. set dryer to run with no clothes And it ran till moisture sensor shortened time and turned dryer off. Used a wet towel to bridge moisture sensor and this time it ran for nine minutes and then increased time. Moisture sensor is working properly. Dryer is heating properly but has a saved error code for restricted airflow. Builder has recently corrected outlet to dryer That was not providing enough power. Request the customer monitor dryer for correct operation, builder may need to address airflow concern, job complete."

Near Buda, TX 78610
Clif L.

Clif L.

RANGE KITCHENAID KDRU783VSS03 "Arrived on site to replace appliance manager for range. Replaced appliance manager due to shortage control and found unit still not operational. Replaced main control and control panel and unit still not operational due to cross electronic shorting. Ran through diagnostics to verify all failures and unit and found unit not registering door open and close, meat probe Jack plugged in when it is not and no temperature range for oven sensor, and no lights operation. Main control board in panel, both appliance managers, meat probe Jack, and door latch for 30” oven Will all need to be replaced at the exact same time prior to turning on power to prevent cross electronics shorting in unit. Office will need to set return appointment for two hours once parts availability has been received. Latch covered under one year AEX warranty, all controls are covered under manufacturer warranty. Only additional charges to homeowner besides labor quoted is for the meat probe j

Near De Fortuna Dr, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for refrigerator FC door having moisture appear on top of FC door gasket. Inspected door seal. Added whirlpool food grade silicone between cavity and cabinet all around and bottom of RC. Removed previous install gasket insulation and added new. Checked door opening and closing. All checks good at time of service, no water leaks present."

Near Red Poppy Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for range panel damaged. Inspected panel and found dent on left side. Removed damaged panel and installed new. Tested cooking operation. All tested good.

Near Mauldin Street, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site to install previous diagnosed parts. Removed microwave to gain access to high voltage side. Removed magnetron, capacitor and diode. Installed new high voltage side. Mounted microwave and tested heating operations. All tested good."

Near Naranjo Dr, Georgetown, TX 78628
Scott  M.

Scott M.

OVEN KITCHENAID KODE500ESS03 Arrived on site for oven making vibration/ humming noise . Found unit was not completely installed properly . Tightened down mounting screws and humming stopped . Job complete.

Near Robins Nest Ln, Austin, TX 78729
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for left front burner not igniting . Found clip to igniter had come off causing igniter to bend away from burner . Reinstalled clip unit is lighting each and every time .no gas leaks detected at time of service . Job complete .

Near Nightshade St, Austin, TX 78728
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS335SDHB00 "Arrived on site and found freezer evaporator is frosted over, will need to bring back defrost control her to correct issue and had heater and thermistor on hand. Customer is aware to turn off refrigerator 24 hours before next appointment so that crossed will be clear. No water leaks from connections at time of service.; ordrng 1 W11174836 (CONTROL BOARD) and 1 WP2323198 (heater) and 1 WPW10384183 (thermistor)"

Near Martha Drive, Buda, TX 78610
Diego G.

Diego G.

DISHWASHER MAYTAG MDB7749SBM3 "Arrived on site. Replaced Console assembly and ran diagnostic tests, all functions tested OK. No leaks present. Job complete"

Near Whitetail Hollow, Seguin, TX 78155
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE540H0ES2 "Arrived on site to install previous diagnosed parts. RemoveD door. Removed damaged door front and installed new. Installed door and tested all operations, all tested good."

Near Westinghouse Rd, Georgetown, TX 78626
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site. Checked for control issues. Found control intermittently shutting down in between cycles. Replaced main control and cycle, all functions tested OK. No leaks present. Job complete"

Near Burns Rd, Luling, TX 78648
Tyler B.

Tyler B.

RANGE KITCHENAID KGRT607HBS6 Arrived on sote for ingiter install. Customer complained that the unit still has error codes. Confirmed the unit has 3 errors f2-e0 and f2 e3 and f1 e9 stating control/touch failure unit needs main and sub control. Cuts asked for Tyler to return will use igniter on return need CNOTE part AUTHO ; ordrng 1 8184718 (cntrl-elec) and 1 9754341CB (panl-cntrl)

Near Barilla Mountain Trail, Round Rock, TX 78664
James C.

James C.

RANGE FRIGIDAIRE LFEF3011LWD "Arrived on site and inspected unit. Found the bake element has failed. Aldo found right rear surface element not staying attached and will need to be replaced as well. Upon further inspection I found the oven door gasket has 3 clips on the left side that are not holding the gasket in place properly. Unit will need new bake element, right rear 8” burner and door gasket to repair; ordrng 1 316239700 (seal,oven door) and 1 316442300 (element)"

Near Coyote Trail, Lago Vista, TX 78645
Steve C.

Steve C.

RANGE WHIRLPOOL RBS275PRB00 Arrived on site for the unit bake element will not turn on. Tested the unit and found the wires to the bake element fell off. Remove the oven out of the wall and re-connected the wires. Tested the unit and unit is working properly.

Near Mt Carmel Dr, Waco, TX 76710
Steve C.

Steve C.

REFRIGERATOR GE GTE18GTHGRWW Arrived on site to replace the ff gasket due to being warped. Replaced the gasket and used a heat gun to reshape. Unit works properly and all water connections were dry at the time of service.

Near Beverly Dr, Waco, TX 76711
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT549SZDM00 Arrived on site. Found restriction in filter drier. Replaced filter drier and added service support. Vacuum system and charged. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWC7ESWW0 "Arrived on site. Replaced sensor switch and cycle, all functions tested OK. No leaks present. Job complete"

Near Lakeview Dr, Lockhart, TX 78644
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site to diagnose a washing machine that is filling when not in use. Tested unit and found failed water valve assembly. Valve assembly is not closing properly causing filling up with water when not in use. Replaced valve assembly and tested unit. No leaks were found at time of service.

Near Pace Bend Rd S, Spicewood, TX 78669
Diego G.

Diego G.

REFRIGERATOR MAYTAG MFD2562VEW2 "Arrived on site. Check for icemaker issues. Found module on ice maker bad not allowing icemaker to cycle. Replaced icemaker assembly and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours to fill up Icebin. No leaks present. Job complete"

Near Huber Rd, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose the refrigerator with doors that are not operating properly. Found lower hinge screws backing out causing hinge to sag. Reinstalled screws and tightened properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Running Brook Trail, Spicewood, TX 78669
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for the unit has frost buildup in the freezer. Customer advised intermittently the unit will have frost buildup. Tess of the unit and found the freezer door at the bottom is warped and causing a air leak. Will need to order the freezer door black and advise customer it will take 6 to 8 weeks. All water connections were dry at the time of service. Unit is freezing and cooling properly. ; ordrng 1 W10862407 (dor-fip BLK)

Near Stallion Dr, Robinson, TX 76706
Arthur B.

Arthur B.

DRYER GE DCL333EA0WW Arrived onsite for tenant complaint of dryer not drying and start knob broken. Tested unit and found no air flow coming from outside venting. Also found start knob broken as well. Unit will need new knob to complete repair. OF to R/S. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WH1X2721 (knob&clip assy start)

Near Edgefield St, Killeen, TX 76549
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site to diagnose an ice machine using ice. Tested unit and found bin thermistor out of operating range. Replaced been thermistor and tested unit. Found all other parts and components fully functional. No leaks were found at time of service.Thermistor (52.42+tax)Svc/Lbr (149.99+tax)

Near Spanish Oaks Club Blvd, Austin, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR AMANA ASD2575BRS01 "Arrived onsite for customer complaint of SxS refrigerator getting ice build up near ice chute area. After inspection, it’s found that door seal is all twisted allowing warm air to enter causing frost. Unit will need new RF door gasket. OF to R/S once availability of part is available. All water connections were dry at time of service.; ordrng 1 2159082 (gasket,door fzr (blk) and 1 CNOTE (ABO)"

Near Viewcrest Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WASHER WHIRLPOOL LSR5233AN0 "Arrived onsite for customer complaint of top load washer leaking and not spinning on normal setting. Tested unit and confirmed unit is leaking. Removed wrapper and found leak is coming from bottom of was tub. Also found base all corroded from use. Unit will need new bottom base,was basket to complete repair. Customer would like to if AHS can replace unit due to age. Advised customer will have claims submit for options. Advised customer not to use unit due to the leaking. Reassembled and unplugged unit at this time."

Near Sun Meadows Dr, Harker Heights, TX 76548
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUID308ESS1 Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found short coil water valve open and no water passing into the machine. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mango Ct, Lakeway, TX 78734
Al R.

Al R.

DRYER MAYTAG MEDB755DW0 "Arrived to inspect unit not drying. Customer advised the dryer takes longer to dry. I preformed a temperature probe test with the vent on and with the vent off the dryer. The cycle temperatures with the hose off dropped faster, indicating some sort of restriction in the exterior vents. The cycle temps were correct with vent hose off indicating proper function of dryer. No lint buildup was found in the exhaust or vent hose. The customer to get the outside vent checked for possible restrictions."

Near Bowles Ranch, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for customer complaint of RC section of french door refrigerator freezing up and ice not dispensing ice on front. Found dispenser motor just hums. Customer already defrosted unit and now cooling as intended. Ordering dispenser motor and return with RC harness. R/S for Friday 11/16. All water connections were dry at time of service.; ordrng 1 W10822606 (motor)

Near Blueberry Rd, Killeen, TX 76542
Brandon C.

Brandon C.

RANGE WHIRLPOOL SF330PEWN5 "Arrived on site for customer complaint of gas leak and oven temperature issues, found oven knob does not have temperature settings and needs to be replaced. Also found timer will randomly beep, needs control, but does not effect function of oven or cooktop. ; ordrng 1 4320593 (knob,t-stat) and 1 4363091 (timer-clock) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (OFFICE TO SEND GAS LEAK DETECTOR ON NEXT VISIT)"

Near San Simeon Dr, Austin, TX 78749
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site ,replaced gasket right side fresh food . All seals normal . No water leaks detected at time of service . Job complete"

Near Circuit Lane, Austin, TX 78728
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and found unit bake element shorted quoted element as 76.14 and labor as 279.99Scheduled to return on Monday 19th; ordrng 1 WPW10546517 (elmnt-bake)

Near Weeping Beech Lane, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived on site to diagnose a refrigerator that is leaking and not cooling properly. Tested unit and found icemaker fill line split on top of the unit due to seeping water valve. Also noted unit reset and constantly due to damaged freezer of operator fan motor which has damaged main control. Homeowner also mentioned decreasing the flow through water valve when using water dispenser. This is most likely due to failed filter housing and housing may need to be replaced as well. Due to amount of repairs needed homeowner is going to replace the unit. Turn unit off to prevent water damage prior to leaving home.

Near Mansfield Dam Ct, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFS25EVMS0 "Arrived on site for cooling issue. Removed evaporator cover found weak frost pattern and ice ball on inlet to evaporator diagnosed refrigerant leak. Will need to replace compressor,evaporator and filter drier. Ordering compressor,evaporator and access stub job will need 2 hrs; ordrng 1 12002041 (EVAPORATOR ) and 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10160407 (COMPRESSOR )"

Near Yaupon Dr, Austin, TX 78759
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and replaced Slater and clutch recommended by tech line on previous visit, confirm the washer is agitating in spinning properly. No water leaks from connections at time of service."

Near Spirea Cove, Austin, TX 78749
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW48008Q1 "Arrived on site and found drain pump has failed, after replacing pump run the calibration cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"

Near Galapagos Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR GE ZISB420DMA "Arrived on site for no water. Tested dispenser no,water removed connection under door no water,removed tube from valve tested valve very weak water flow from valve. Diagnosed unit will need water valve and water reservoir is frozen advised customer on defrosting unit 24 hrs before return appt to allow tank to defrost. Ordering water valve return date set for 11/20; ordrng 1 WR57X10032 (WATER VALVE)"

Near Big View Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR GE GSS23WSTASS "Arrived on site for no water or ice. Tested dispenser no water,removed connection under door no water,removed line from filter head to valve no water. Disconnected water source line good water flow. Diagnosed faulty water filter head,ordering new filter head. Return appt set for 11/19 Monday ; ordrng 1 WR17X20860 (FILTER HEAD)"

Near Rainey St, Austin, TX 78701
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site for f2e1 for control failure, also stated unit not getting as hot, found sensor faulty .R&R control and sensor and tested good"

Near Hat Bender Loop, Round Rock, TX 78664
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH75021HZ0 "Arrived on site for nosiey vent, found damper stuck shut causing whistle R&R dampener and tested good"

Near Othello Pl, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for damaged door gasket R&R gasket and tests good. Part covered

Near Meandering Way, Round Rock, TX 78664
Al R.

Al R.

COOKTOP KITCHENAID KICU569XBL "Arrived on site. Found cooktop with F47 error on right side and center burners. Uninstalled cooktop and found failed fuse on control module. Replaced fuse and module, programmed unit. Now F47 showing for Rr burner. Removed unit verified all electrical connections and tested fuses. Replaced internal harnesses. Put unit back together and found F47 on left hand burners. Verified all connections again and re programmed. Error persists on LH burners. Will need to replace LH module and UI at same time to correct issues. Return visit will need 2 techs and 2 hours for repair. Office to reschedule.; ordrng 1 CNOTE (CNOTE) and 1 W10885135 (LH MODULE) and 1 WPW10396615 (UI)"

Near E Hopi Ln, Belton, TX 76513
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site for harness and control replacement, R&R harness and control and tests good."

Near Cyril Dr, Hutto, TX 78634
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. Powered down unit and gained access to emitter and receiver control. Removed controls and installed new. Performed diagnostics mode and checked emitter with empty bin and receiver interrupted. Tested ice maker harvest and fill cycle. All tested good, no water leaks present."

Near Briar Park Dr, Georgetown, TX 78626
James C.

James C.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site and tested operation. Found all burners had too large of flame but front right was very large and yellow. Also found bake and broiler burners to,be the same. Checked all orifices and found that the left rear and right rear orifices to be correct and all others were not. Also found regulator still set for natural gas. Installed all new orifices for propane and set the regulator to propane. Tested all burners and adjusted cooktop burners to correct flame size. Unit working properly. Job complete"

Near Cannon Court, Marble Falls, TX 78654
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE361LVB0 Arrived onsite for customer complaint of freestanding range “COOKTOP ON” light stays on. Removed back panel and found RF infinite switch burnt. Removed and replaced RF infinite switch and reassembled. “COOKTOP ON” light now off. Tested all elements. All elements work as intended.

Near Moose Hide Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW9050XW00 Arrived onsite for customer complaint of front load washer leaking from bottom. Removed access panel found unit leaking from tub to drain hose. Removed faulty hose and installed new replacement. Upon testing found unit also leaking from outer tub as well where hose drain housing on outer tub. Unit will also need new outer tub front and rear to complete repair. Advised customer AHS will be in contact with customer regarding options. Unit unplugged at this time.

Near Quail Hollow Rd, Harker Heights, TX 76548
Lou S.

Lou S.

VENTHOOD KITCHENAID KXU8036YSS1 "arrived on site to inspect venthood fan running loud. Upon further inspection, I found lots of grease debris on the fan and fan wheel. I turned the unit on and could hear the motor running but no air flow. I pulled the fan from the venthood leaving it plugged in and turned it on and found that the fan wheel was not turning on the shaft. I attempted to tighten the nut but the axle continued to turn without the wheel. I am ordering a fan assembly and the office will need to schedule return service due to this part being PSP and out of stock. The customer not available to sign receipt. I left a brochure behind ad advised the customers niece of my findings and if the customer had any questions to call the office.; ordrng 1 WPW10293966 (blower-fan)"

Near Piana Place, Leander, TX 78641
Robert J.

Robert J.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on job for complaints of no display. Unable to locate power supply to test customer to call back for reschedule.; saved tckt

Near Sundance Parkway, New Braunfels, TX 78130
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL MH1170XSS2 "Arrived onsite to install new control panel and grille from prior visit’s diagnosis. Removed control panel,transferred control and installed new replacement. Installed grille vent. Reassembled. Tested unit. Unit now heats as intended and all buttons work as well. No other issues found."

Near Cattail Cir, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM0 Arrived onsite. Customer advised he was able to fix problem. No work performed.

Near Claymore St, Killeen, TX 76542
Robert J.

Robert J.

RANGE MAYTAG MGS5770ADB Arrived on job for complaints of gas leaks front burner in use only. Will need to replace ORIFFS pans and gasket. Parts show as not available office to schedule if parts found. ; ordrng 1 74004304 (ORIFFS PAN) and 1 74004413 (ORIFFS PAN) and 2 74006056 (GASKET )s

Near Bending Oak, New Braunfels, TX 78132
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel and checked thermal cut off. Found no continuity. Removed and replaced cutoff. Reassembled and tested. Dryer now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near County Rd 1154, , TX 76550
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice. Ran diagnostics weak water flow entering reservoir removed filter good water flow,found tube disconnected from recirculating pump,installed tube to pump,installed new water filter customer provided. Ran diagnostics all test passed"

Near Big View Dr, Austin, TX 78730
Al R.

Al R.

WASHER ROPER RTW4516FW2 Arrived to inspect ( Washer is not filling up on several of the cycles). Attempted to verify the complaint with the customer. I ran the unit through a deep water and delicate wash cycle and noticed the filled up as designed. Ran the unit through auto test and all functions of washer checked good. Advised the customer on proper loading and balancing methods of the clothes. No water leaks present.

Near Avalon Rd, Temple, TX 76502
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site or frosting in the freezer section. Inspected the gasket and found it along the bottom of the freezer door gasket was Not sealing properly. Remove door and treated gasket with heat. Gasket now seals properly. I’ll water connections were drunk.

Near Fallow Way, Bastrop, TX 78602
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found that the harness ordered was the incorrect part number plus the part inside the package was incorrect. Once I began to install the UI, I found that the UI was the incorrect part, as well. I notified my service manager CS. Also, I notified the parts department of the wrong part in the wrong package. I advised the customer of the situation ad advised two I would order the correct parts and return to repair the unit. I am ordering the UI and Evap motor harness assembly and scheduled the return service for 11/17/18. No water leaks observed during service.; ordrng 1 W11284720 (PANEL-UI) and 1 WPW10276647 (motor-evap)"

Near Dove Song Dr, Leander, TX 78641
Al R.

Al R.

DRYER WHIRLPOOL LER8648LG0 Arrived to inspect a dryer taking too long to dry. Took temperatures of unit and found dryer cycling too hot with vent hose on indicating a restriction in the exterior ventilation system of the residence. All functions of the dryer checked good. Cleared all lint from the interior of the dryer and advised the customer not to use the dryer until venting issue is resolved.

Near Quarry Dr, Killeen, TX 76543
Al R.

Al R.

RANGE WHIRLPOOL WEG745H0FS0 Arrived to inspect oven not cleaning. Temperature probe tested the unit. The unit actually reached 190 degrees. I call Whirlpools tech line and spoke with Dustin. I discussed the customers concerns with Self clean. Was advised that oven temperature will get to at least 170 degrees during clean. Oven temperature read 180 with temp probe. Reference # 7723435138. Unit tested as designed. Customer to contact Aqualift’s consumer hotline @ 1-877-258-0808. Customer clean kit (W10423113RP) was provided to customer.Job Complete.

Near E Avenue Q, Belton, TX 76513
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I found the unit door open and cold smell a strong odor of vinegar. Before closing the door, I checked the rinse aid dispenser and found a clear liquid inside the rinse aid dispenser reservoir. I opened the rinse aid dispenser cap and using my finger I touched the clear liquid ad smelled it and it was vinegar inside the rinse aid reservoir. I placed the unit in diagnostics to test and it showed no error codes at the beginning (pictures taken). I checked the kitchen faucet hot water and it was hot to the touch (approximately 100 degrees). At the end of diagnostics, using s cup of water, I poured the water onto the heating element and it sizzled as designed telling me it’s working as designed (pictures taken). I contacted Techline and spoke to Leon and gave all of y information to him. Leon advised that he had documented the information and provided File #7723433574. No water le

Near Cypress Creek Road, Cedar Park, TX 78613
James C.

James C.

OVEN WHIRLPOOL RBD305PDB11 Arrived on site and found unit on with f2 e6 error. Found left side of display dim. Customer stated that the display was out and the unit would not work other than the light. Inspected control and found that there is a loose resistor that is causing the intermittent failure. Instructed customer that office will have to quote they price of the rebuild of the control as it is not longer available. Pulled the main control for office to have rebuilt. Office will quote the customer before having the board sent off for rebuild.

Near Travis Peak Trail, Marble Falls, TX 78654
Robert J.

Robert J.

RANGE WHIRLPOOL WFC150M0EW1 "Arrived on job for complaints of burner not working. Found receptacle damaged not getting full voltage to Burner. ; ordrng 1 814399 (receptical,surf.unit)"

Near Sageleaf Willow, San Marcos, TX 78666
Lou S.

Lou S.

MICROWAVE GE JVM1750DM1BB "arrived on site to install previously diagnosed and ordered part. I removed and replaced the control panel and tested the unit ad it operated as designed. Using a cup of cold water, I placed it in the unit and turned it on for 30 secs and at the end of the cooking time, the water was hot as expected. Job completed."

Near Willowbrook Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE234GWH0 Arrived on site to test unit for bottom panel not on. Customer said it didn’t come with it. Replaced panel test unit and unit test good. Found unit working correctly found unit getting cold water. Advised customer to run water at sink to let the hot water get to dishwasher. Job complete

Near Mallet Ct, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on job for complaints of no water dispensing. Found loose connection at valve. No leaks detected

Near Bridlewood, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job to replace hub. After replacement of part ran calibration. Operation normal and no leaks detected

Near Oakmont Cir, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WET4024HW0 Arrived on job for complaints of not running. Found motor working heater working door switch good will need push to start switch. ; ordrng 1 WP3977456 (switch-pts)

Near Post Rd, San Marcos, TX 78666
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on job for complaints of smell in dishwasher. Ran diagnostics and test heater. Operation normal. No leaks detected

Near Canyon Lake, TX 78130
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHB0 "Called, to let customer know that I was on my way. He stated that unit was working and that my services were not needed."

Near Theodore Roosevelt St, Manor, TX 78653
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on job for complaints of smell in dishwasher. Ran diagnostics and test heater. Operation normal. No leaks detected

Near Canyon Lake, TX 78130
Joseph C.

Joseph C.

OVEN WHIRLPOOL WEG515S0FS0 "Arrived on site for “oven not achieving temps” complaint. Inspected unit and found oven not reigniting, after preheat temperature was reached. Removed and replaced spark module. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Clary Way, Austin, TX 78723
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on site to replaced sensor and me control and panel. Replaced all parts test unit and unit giving a magnetron error code. Went to replace magnetron and found no screws holding magnetron. Will need to order new screws 461967825971 x4 unit got moved to 167 Everglades in buda Tx will need to install screws at that address. Rescheduled for 11/20 ; ordrng 4 461967825971 (SCREWS)s

Near Firethorn Dr, Buda, TX 78610
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for “ice buildup on fresh foods evaporator” complaint. Inspected unit and found thermistor slid off mount position. Removed and replaced thermistor. Unit is performing as designed. No leaks detected, at time of service."

Near Per Lange Pass, Manor, TX 78653
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 "Arrived on site for “no heat” complaint. Inspected unit and found wall plug receptacle worn out and not always allowing plug pins to make contact. This allows drum to turn, but does not supply the other 120 VAC needed to power heater. Also, vent line has restrictions. This is a potential fire hazard and can lead to blown fuses and higher electric bills. Recommend customer have certified electrician change plug and to have vent line cleaned out, every six months."

Near Vida Nueva Ave, Del Valle, TX 78617
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to inspect ice production issue. I found the condenser very plugged with debris and I removed it. I inspected the sealed system and after clearing the debris, found temperatures in the high and low side parts of the sealed system appeared normal. At some prior point, a servicer had installed a dye drier with no low side port. I corrected an ice maker housing issue and flipped the ice bin door gasket. The customer will contact us if there are further"

Near W Esparada Dr, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to diagnose a dishwasher that is leaking. Found circulation pump leaking through diverter. Circulation pump will need to be replaced to complete repairs. Return date is set for 11/20/18.Pump ordrng 1 W10902372 (pump&motor)

Near Travis View Loop, Austin, TX 78732

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