"MVW5035MW1 Arrived on site for a washer stopping mid cycle. On arrival, I ran diagnostic and found error code F9E1 long drain a failed control board. After replacing and calibrating the error code F7E1 appeared. A failed actuator and I found a failed splutch that was making loud noises. I replaced the actuator, and the splutch, calibrated, then tested product is working as its designed no water leaks visible from main water supply."

Arrived on site for ice machine making making noise and not making ice . Ran diagnostics and not getting any water . Removed filter and getting proper flow . Customer had new filter on hand . Getting correct flow with new filter . Ran unit thru normal. Start up and ice is starting to form on chill plate . No water leaks detected at time of service. Collected 162.36. Autho JV3H3A. Job complete

Arrived on site for a MEDC465HW0 dryer not heating. Found unit is heating and tumbling. Thermal fuse and Hi-Limit test good. Unit has good airflow. Element 279838 had low resistance so I replaced it. Tested unit again and it's heating as designed.

Arrived on site for lid broken . Found right side of lid cracked and hinge had fallen out . Replaced hinge and lid . Also found suspension rods failed failed . Ordering suspension rods. Set return 10/10 . Nomwater leaks detected at time of service. ; ordrng 1 W11130359 (Suspension rods)

Arrived on site for a MDB7749SBB3 dishwasher not washing. Found the unit wasn't getting water and that someone of the buttons weren't responding. I can hear the motor humming and the drain pump also. I replaced the control w10595568 and the valve but it's still not working. I'm ordering the console w10811164 for the return visit. Office will need to reschedule. ; ordrng 1 W10811164 (Console)

"Arrived on for washer, needing w 11307244 latch. On arrival, confirm an issue and insult part and found washer, working as designed with no leaks call, complete"

"Arrived on site for SAFETY Oven WOES5030LZ01 with complaint of tripping breaker when not in use. Upon arrival, inspected unit is in idle mode. Customer states that from time to time, unit trips breaker when in idle mode. Customer states that is able to cook without tripping breaker. I inspected breaker and oven is connected to a 30amp Eaton breaker. I preheated oven to 500 and allowed to stay in cook mode. Contacted Techline and spoke with Boyd. I explained the voltage test and breaker used. Tech explained that this model has minimum Rating for 20 amp breaker and since breaker is not tripping during use he is not suspicious of 30 amp breaker being the issue but believes the breaker is too sensitive for some type of feedback in the home. Tech said to give breaker tripping nuisance information Case# 21040219. Contacted SAFTEY and spoke with Jay. Notes were documented. Case # 21017731. Unit is operating as designed. Job complete"

Arrived on site for unit WRS331SDHM making noises on freezer side. Upon arrival customer showed video captured of noise. Inspected unit removed evaporator cover and found ice built up at evaporator fan motor causing the noise during defrost took picture. Found water leaking at ice maker installed fill extension tube and removed ice at evap fan. Customer will monitor job completed

"Arrived on site to test unit WTW8127LW3 for reported water leak. Upon arrival customer stated that water accumulated in the catch pan during the first cycle and has not used the unit since. Entered service mode and found no stored error codes. Conducted individual valve testing, cold valve operated properly with no leaks. When testing the hot valve, observed excessive inlet pressure causing the water stream to redirect upward, splashing onto the tub ring, lid and subsequently dripping into the catch pan. Adjusted household hot water supply valve to reduce pressure by 50%. Retested and verified proper fill pattern with no water overspray. Per customer request, hot water supply left in the off position, as she will only be using tap cold cycles. Unit is now operating as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site (Unit 1219) to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Maintenance unavailable for signature. Unit is now running as designed, no leaks detected, job complete."

Arrived on site to apartment 1310 for refrigerator WRS321SDHZ13 with complaint of compressor making noise. Upon arrival customer stated that unit has been fine the issue went away when the unit was pulled out and reinstalled. I ran diagnostics to force all components and unit is operating as designed. Job complete

Arrived on site for washer NTW4516FW4 control board burned out. Upon arrival found unit unplugged full of water and lid locked. Plucked unit back in and unit control arched immediately. Removed control and replaced installed new control and tested when unit drain pump engaged arched new control and burnt out new control. Drain pump is the cause of control board arching. Took picture of board uploaded to SD. Ordering drain pump w10919003 control w11603811 and lower harness w11448788 office to reschedule ; ordrng 1 W11603811 and 1 W11448788 (Lower harness) and 1 W10919003 (Drain pump)

Arrived on site for washer not operating properly. Upon arrival tenant answered and advised me unit is working just fine and does not need our services today. Job Completed

Arrived on site for unit not making ice. Inspected unit and found ice maker not harvesting or calling for water. Replaced ice maker and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site (Unit 1466) to replace previous diagnosed part. Upon arrival replaced console (W11325580) and applied power to the unit. Unit is now unlocked and all functions have returned. No one on site for signature. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for washer model number WTW4855HW3 with pump running continuously. Ran diagnostics and observed F3/E1 error code, replaced control board W116076 via service pointer S153EB. Unit is now functioning properly. Job complete. No water leaks observed during service."

"Arrived on site for no cool. Powered unit on compressor attempts to power on loud grinding noise then shuts off. Diagnosed a defective compressor, replaced the compressor and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Wpw10143759,w11547313"

WRX735SDHZ07. Customer stated that the doors are not sealing properly and food is freezing in the refrigerator. Checked all refrigerator door seals and they seal fine. Issue with freezing in the refrigerator due to thermistor out of range. Ordering the proper thermistor kit 12002355 for this refrigerator. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 12002355 (Thermistor)

"Arrived on site for washer model number WTW4855HW3 with pump running continuously. Ran diagnostics and observed F3/E1 error code, replaced control board W116076 via service pointer S153EB. Unit is now functioning properly. Job complete. No water leaks observed during service."

"Arrived on site for apartment 3209 for range WEE515S0LS3 with complaint of not heating. Upon arrival, ran diagnostics and get error code FE-E6 bake element wiring issue. Pulled unit from cabinet and found harness to bake element is not connected. I secured connection and test unit by preheating to 350. Unit preheated correctly. Job complete"

Arrived on site for not dispensing water or ice. Found door liner caved in prevent liner from engaging switch fully ordering a new freezer door. ; ordrng 1 LW11258441 (Freezer door ss)

"Arrived on site. Customer concerned of unit running all the time. At time of visit compressor not running,evap fan running to circulate air,ran diagnostic all test passed checked door seals good,checked air flow good unit working as designed."

"Arrived on site for draining issues. Diagnosed per service pointer replaced main control ran rinse cycle,ran drain cycle. Used w11607637"

"Arrived on site for no cool. Removed evaporator cover frost only on bottom section,pierced low side pressure in the positive diagnosed a defective compressor. Replaced the compressor and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. W11580057,wpw10143759"

"Arrived on site to apartment 2302 for disposal GC1000PE4 with complaint of runs very loud. Upon arrival, test unit and motor is making a loud noise. Need to replace disposal. Replaced using disposal 8421160 . Test unit and is operating as designed. No leaks present. Job complete"

"Removed and replaced front, left front right elements and front left and front.Right infinite switches, as well as cooktop.Tested all of the elements and they all heat fine cooked off.It's working as intended"

Arrived on site for a MHW5630HC3 washer. Customer said that it's not spinning the clothes out. It's not throwing any codes. This is a stacked unit so I'm ordering a 2 man for the return visit. Office will need to reschedule. ; O-emld tckt

WDF341PAPM2 verified. Dishwasher was not washing dishes. Turned on unit and it filled with water but would not wash. Drained out unit and tested. Wash motor had open windings. Removed and replaced wash motor W11613479. Tested the dishwasher and it filled and washed no leaks detected.

"Arrived on site to replace previously ordered parts. Upon arrival, inspected original heater and found 32.5 ohms. Thermistor was read correctly based off temperature. Confirmed 1.4DCV to the thermistor and 120V to the heater. Refrigerant flow was good and evaporator fan motor is running. Proceeded to replace W11752962 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to test unit KMBS104ESS03 for not heating. Upon arrival customer stated they ran one cycle successfully, but during the next cycle the unit stopped heating. Verified issue by heating a cup of water, unit did not heat and magnetron failed to engage during the cook cycle. Gained access to internal components and found magnetron has failed due to internal arcing and heat stress. Replaced magnetron (W11409822) and as precautionary replaced capacitor (W10850446) and diode (W11256462) to ensure proper high-voltage circuit operation. Reassembled unit and tested, magnetron now engages and water heats properly. Unit is now running as designed, job complete."

Arrived on site to inspect refrigerator ice door broken. Upon further inspection. I verified that the ice door was broken. I removed and replaced the ice door and the unit is now operating as designed. No water leaks observed during service. W11452421

Arrived on site to inspect oven shutting off when using the no preheat option. Upon further inspection I placed the unit into diagnostics and observed no error codes. I ran a cycle in no preheat mode and I could not replicate the issue. It appears the customer had experienced nuisance tripping. I advised the customer was proper cycle selection and usage. No parts replaced.

"Arrived on site to test unit MVW5435PW1 for flashing lights. Upon arrival customer stated the unit stopped mid-cycle, would not drain, and began flashing lights. Verified complaint, basket was full of water and control lights were flashing. Drained residual water and inspected the drain pump circuit. Found both terminal spades at the pump over-crimped, causing wire breakage and loss of electrical continuity. Replaced female spade connectors and secured wiring to prevent future strain. Tested unit, drain pump energized properly and evacuated water as designed. Ran a full diagnostic cycle with all components properly engaging. Advised customer on proper loading procedures and cycle operation. Unit is now operating as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for dishwasher WDTA50SAHZ0 with complaint of leaking from underneath. Upon arrival, inspected unit and entire floor underneath is wet. I ran unit to find leak. Found leaking from diverter. Need to replace disposal sump and motor. During disassembly found heater is warped and needs to be replaced. Replaced heater W10703867 and sump and motor W11087376. Test unit and is operating as designed. No leaks present. Job complete"

Arrived on site for dishwasher not draining. Found tub full of water. Diagnostics shows F6e4. Drain pump runs when activated but it not pushing water. Found new disposal with drain plug still in place causing a blocked drain. Removed plug. Cleared drain. Verified operation. No leaks. Call complete.

Arrived on site for dishwasher not working. No errors stored. Ran automatic test cycle. All components working. No leaks. Unit is working as designed. Call complete.

"Arrived on site to diagnose a built-in oven and microwave combo unit for error code F1E6. Attempted to place the unit into diagnostic mode, but the console was not responding properly several buttons were unresponsive or intermittently working. After multiple attempts, successfully entered diagnostics and found stored error codes F2E1 (stuck or shorted key) and F1E6 (communication error between control and appliance manager The console is determined to be faulty and not consistently communicating with the control board.Will order a new console. Once the replacement part arrives, the office will contact the customer to reschedule and return to install the new console, then retest for the F1E6 error.; ordrng 1 W11449431 (Console)"

Arrived on site to replace console and sump and motor. Replaced parts test unit and unit test good job complete no leaks present at this time.

"Arrived on site to replace previously diagnosed parts. I replaced ice chute and ice container, unit tested good. Parts used w11347840 and w1157376"

"Arrived on site for customer complaint of washer giving LF error code. Found debris in valve filter, I removed debris in filter. Unit still did not fill properly, unit needs valve and console. There was some bubbling on console as well but not effecting functioning. ; ordrng 1 W10853723 (Valve) and 1 W10211352 (Console)"

"Arrived on site to test unit for damaged tub, tested unit found damaged on the top of dishwasher, replaced tub, was not able to test unit do to unit was not installed, at this time job complete installed W11409866"

"ED5PHAXSL00 Arrived on site for refrigerator making nosies. On arrival, the client showed me a video of the nosies. Further inspection I found the evaporator and the cond motor are failing I replaced and tested product. The refrigerator is working as its designed with no water connections to the product."

"Arrived on site to install previously diagnosed part. Replaced control (W11603811) and restored power to the unit. Performed calibration cycle successfully and verified all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace control under S153EB. I replaced control, calibrated and tested, unit tested good. Part used w11607637"

Arrived on site for customer complaint of ice container not releasing and frozen ice chute. Found delay mechanism not closing the ice door and ice container broken. Ordering delay mechanism and ice container. ; ordrng 1 W10204465 (Ice container) and 1 2205686 (Delay mechanism)

"Arrived on site to diagnose dishwasher not draining.Upon inspection, found standing water inside the tub. Cleared the water from the unit and activated the drain cycle. Noted unusual noise coming from the drain motor, indicating a possible obstruction. Removed the drain motor for further inspection and discovered a piece of broken glass lodged inside the impeller area, likely from a cup or dish. Carefully removed the glass, reinstalled the drain motor, and verified all connections were secure. Tested the unit through a complete drain cycle. Unit drained properly with no unusual noises or leaks detected. Unit is now operating as designed. Job complete."

"Arrived on site to test unit MVW4505MW1 for not draining. Upon arrival customer stated the unit stopped mid-cycle and would not drain or unlock the lid. Verified issue, found lid locked. Inspected harness and discovered drain pump wire broken. Repaired harness by splicing the broken wire and securing it to prevent future stress or abrasion. Tested unit, verified drain pump energizes. Ran diagnostic cycle confirming all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site. Removed clips under gasket to allow a tighter seal on gasket to caibinet,checked temp in chest freezer reading 0 door sealing properly."

"Arrived on. Site for display not lighting up. Found display blank . All buttons are functioning, unit is heating but display stays blank . Did breaker reset . Display came back on . Ran diagnostics, no error codes . Unit is operating normally. Job complete"

Arrived onsite for unit WRF555SDFZ11 with seized icebin. Freed the bin and found cause to be frozen fill cup. Cleared all ice and restored production and dispenser function. No parts needed. Advised customer on repair. Did not detect any parts failures fill spout was not frozen indicating not caused by weeping valve. Adjuated chute gasket which was incorrectly aligned and may have aggravated the symtpom. No signer available

"Arrived on site to diagnose dishwasher not washing properly. Tested the unit and confirmed that it was filling with water however, the wash motor was not circulating water through the spray arms. Verified proper voltage was being sent to the motor, confirming a failed wash motor. Removed the old sump and motor assembly and installed a new one. Ensured all hoses and electrical connections were properly secured. Ran a complete diagnostic cycle to verify operation. Unit filled, washed, and drained correctly with no leaks present. Unit is now operating as designed. Job complete."

"Arrived on site to diagnose dishwasher for upper rack wobbling. Tested the unit and inspected the upper rack assembly. Found the rack moving freely with slight side-to-side motion, which is normal operation. Verified that the wheels are properly seated in the tracks and that the rack slides smoothly in and out. Explained to the customer that a small amount of movement is expected due to the rack design and the weight distribution when loading dishes. No mechanical issues or damage found. Unit operating as designed. Job complete."

"Arrived on site for no cool. Powered unit on compressor attempts to start then shuts off diagnosed a defective compressor. Replaced the compressor and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Repair covered by manufacturer sealed system warranty. Used wpw1013759,w1172750"

"Arrived on site WTW4955HW3 and replaced the electronic control W11608056 to repair the f3e1 error code, continuous drain symptom. calibrated and tested unit. Unit is now operating as designed advised customer on repair. no signer available."

Washer WET4027HW2. Ran diagnostics on unit. Found basket speed fault. Verified basket spins freely. Checked belt and pulley; both fine. Replaced actuator PART NUMBER. Same issue persisted: unit hummed during agitate but did not spin. Ordering drive motor w10623547 and capacitor w10843770. No leaks detected during service; ordrng 1 W10623547 (Motor) and 1 W10843770 (Capacitor)

"Arrived on site for unit not cooling properly. Upon arrival, found evaporator cover was covered in frost. Proceeded to defrost all ice buildup and checked thermistor and found 0.7 K ohms. New thermistor reads 3.2 K ohms. The unit did perform defrost. Proceeded to replace WPW10384183 thermistor. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for a dishwasher model WDT540HAMZ0 that is leaking and not washing dishes. Inspected unit and work area. The customer stated that the issue started with a leak, and then it stopped running the dishwasher. I checked underneath and found water residue on the actual wash motor. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I went ahead and replaced the wash motor W11613479 and tested the unit. I found the dishwasher working and operating as designed without any leaks present during operation for 10 minutes. Call complete."

"FC 1 z z WRX735SDHZ04 Arrived on site for a refrigerator not making ice. On arrival, I verified a failed icemaker. I tested temperature in the FC it was 0 degrees, and the RC was 38 .I tested the icemaker, and part has failed. I replaced and tested icemaker. The product is working as its designed no water leaks visible from the main water supply."

Arrived on site for refrigerator needing w 11681455 door and w 10876598 nameplate. On arrival installed parts and found unit working as design call complete.

Arrived on NTW4516FW4 washer constantly draining. I found a F3E1 pressure sensor failure present. Per service pointer S153EB I replaced the control and tested unit. Unit now operates as designed and drains when called for. Call complete. No leaks. Installed W11603811 CNTRL-ELEC.

"Arrived on site for a refrigerator that is not cooling and is leaking from the icemaker. Inspected unit and work area. The customer advised that the unit just completely stopped cooling altogether and that before it stopped cooling, the ice maker was creating slabs of ice. I took a look at the user interface and found that the cooling had been turned off on the user interface. I showed the customer that the cooling had been turned off. I showed the customer how to turn the cooling back on and immediately heard the compressor and fans begin to cool the unit. The customer advised that they were unaware that they could turn the cooling off or how to do that. They stated that they have a bunch of kids who are constantly in and out of the refrigerator so they were not surprised. The customer stated that the the slabs of ice that he was getting seemed to be due to a constant drip from the ice maker phil tube. He stated that it will cause the ice container to freeze up and he accidentally broke the front of his ice container. I spoke with claims and was advised that the ice container would not be covered. Ordering a dual valve and rescheduled the customer to 10/9. ; ordrng 1 WPW10270395 (Dual valve)"

Arrived on site for dishwasher tripping breaker . Getting correct voltage and polarity at outlet . Power cord in good shape . Removed outer door and found water has leaked thru gasket on dispenser motor causing leak . Ordering dispenser. Return 10/8. Leasing office doesn't open till 10 . No other leaks detected at time of service. ; ordrng 1 W10861000 (Dispenser)

Arrived on site to replace harness. Found ice maker harness not fulley inserted in ice maker . Inserter harnnnes and ran harvest and fill test . All checked normal. Light switch functioning properly as well . No water leaks detected at time of service job complete. Maintenance not on hand to sign ticket. Job complete

"Arrived on site for customer complaint of unit not cleaning properly, found oversudsing and broken heating element. I replaced heating element and instructed customer to use less soap."

"Arrived on site for washer, showing f2e1 &f2e2. On arrival confirmed the issue but found no loose connections on the ui panel. I'm ordering w 11419171 control, & W11793907 ui panel. Office to reschedule once availability of parts is known; ordrng 1 W11793907 (Ui) and 1 W11793907 (Ui)"

Arrived on site for a dryer model MED5630HC2 to install previously diagnosed parts. Inspected unit and work area. I gained access to the interior of the machine and did not find the blower wheel cracked or broken. I checked the rollers and idler pulley and found all were in good condition. I checked the motor and found it in good condition. I did find some play in the motor mount and found it was not inserted properly onto the frame. I added a sound pad to the motor mount and reassembled the unit. I tested the unit for 10 minutes and found the machine working and operating as designed with no abnormal sounds present. Call complete. No parts were installed.

Arrived on site for washer not completing cycles. Ran diagnostics for fa2 error code . Unit passed diagnostics wash test. Ordering vent assembly. Return 10/8. Nomwater leaks detected at time of service. Land lord not on hand to sign ticket ; ordrng 1 W11649995 (Vent)

Arrived on WTW4855HW3 for washer pump running. I found a F3E1 pressure sensor failure present. I replaced the control W11607637 per s code S153EB and tested unit. Unit now operates as designed and no leaks have occurred. Call complete.

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for refrigerator model KRMF536RPS01 not making ice. Inspected unit and work area. Checked temperatures and found proper levels in refrigerator and freezer sections. Ran diagnostics and tested ice-making functions; all passed except E2 error code on icemaker indicating motor lost position. Tested fill tube and confirmed icemaker filled properly. Replaced icemaker W11658802 and verified unit operating as designed. Call complete. NO WATER LEAKS OBSERVED DURING SERVICE.

Arrived on site for a dishwasher model WDT730HAMZ1 that has a broken dispenser. Inspected unit and work area. I confirmed the customer's complaint and found that the spring on the dispenser door was broken and would not open fully to dispense soap. I replaced the dispenser W10861000 and tested the unit. I found the unit working and operating as designed with no leaks present during the service. Call complete.

"Arrived on-site for a gas dryer model WGD4950HW2 that is taking multiple cycles to dry clothes. Inspected unit and work area. The customer advised that the unit does tumble and heat, but she has to run the machine for over 2 hours to dry clothes. She stated that she took the event hose off the backside of the dryer and did not find any lint buildup. I tested the dryer and found the igniter igniting the gas and heat. I found the basket tumbling and found the dryer cycle temperatures but seemed to take a longer than usual to cycle temperatures. I checked outside and found the vent cover completely clogged with lint buildup. I removed the vent hose off the back of the dryer and found temperatures fluctuate properly, indicating the vent cover outside was causing the issue. The unit is working and operating as designed with no gas leaks detected during service, and the customer advised she would get her son to remove it and clean the cover out. Call complete. No parts were installed."

Arrived on site to inspect Jenn-Air refrigerator model JBZFL30IGX20 not producing ice. Checked temperatures:0?F FC and 37?F RC. Placed unit into diagnostics and ran test #120 (ice maker self-diagnostic). Test failed with 'bin full' result; lever arm seized due to internal gears. Replaced ice maker W11646196 and applied small amount of grease WP542638 to slide-in clips for proper installation. Reran test; ice maker passed with no issues. Unit now operating as designed. No water leaks observed during service.

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site to inspect washer WTW4955HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control W11608056 and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service."

Arrived on site for special project S153EB on a washer WTW4816FW3. I verified the serial number and replaced the control w11603810. I calibrated and tested in factory mode. Unit is operating as designed. No leaks detected while on site.

Arrived on site to inspect ice machine model KUIX535HPS01 no producing any ice. Upon further inspection I placed the unit into diagnostics and ran component testing. I found that that all components are operating as designed. I tested the bin thermistor and found it to be out of spec. I also found that the water flow was weakened by the filter. I replaced the bin thermistor WPW10511923 and advised the customer that the filter will need to be changed so that the water flow will be restored. No water leaks observed during service.

"Arrived onsite for WDF332PAMS0 and tested for not drying. Found best practices for drying not in use. No rinsed for example. No error codes. Tested heater function in diagnostics and found heater is operating and heating properly. Advised customer on running hot water to prime supply, use of rinse aid and correct amount of detergent. No parts. Unit is operating as designed."

"Arrived on site for a WDP540HAMZ4 dishwasher not draining. I found the drain hose wasn't situated right and was getting kinked. I used a zip tie to fix the issue and tested in factory mode. Unit is heating, washing and draining as designed. No leaks detected while on site"

"Arrived on site to inspect washerWTW4855HW3 continuously draining unless unplugged. Placed unit into service mode and observed error codeF3E1. Checked pressure hose; no obstructions or damage found. Control has failed pressure sensor causing continuous drain. Replaced control W11607637 per S153EB, calibrated, and tested machine. Now operating as designed. No water leaks observed during service."

Arrived on site for dryer WED6720RR0 for complaint of not operating/ not drying. Upon arrival test polarity and is correct. Ran vent test and failed with zero air flow. Disconnected vent hose and now passes vent test. Unit is operating as designed. Advised customer to have ventilation checked.

"Washer WFW5605MW1. Customer stated that during a normal cycle, clothes were left soaking wet, but drain and spin function worked fine. Ran diagnostics and found no fault codes. Attempted to run drain and spin cycle several times; washer tumbled once then shut off. Checked drain pump and it was clear. Ordering control console WFW5605MW1. No leaks detected at time of service.; ordrng 1 W11591400 (Control console)"

"Arrived on site to replace previously diagnosed parts. I replaced motor, and spring. Unit tested good. Parts used wpw10446781 and w11209428"

"WDP540HAMZ4 Arrived on site a dishwasher not performing cycles. On arrival, I verified that the control board had failed . Start button not responding, I replaced the control board then tested product is working as its designed no water leaks visible from main water supply."

"Arrived on site at apartment 2313 for customer complaint of unit not washing properly, found issue with the wash motor assembly. I replaced washer motor assembly, unitntested good. Part used w11613570"

"Arrived on site to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit MVWB865GW0 for noise during agitation. Upon arrival customer stated unit produces a clicking noise during agitation cycles.Entered service mode and initiated automatic test cycle. Verified clicking noise present during agitation and observed basket movement unstable. Removed wash plate and found spanner nut loose allowing basket wobble. Tightened spanner nut; basket stability restored. Inspected underside components, found no wear or obvious damage. Determined the clicking noise originates from normal interaction between slider and rotor engagement surfaces; condition is normal operational noise. Advised customer to monitor operation and record any abnormal sounds for further evaluation. Unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived onsite for tripping occasionally and tested unit to preheat at 500f and observed for over 20 minutes and unit did not trip. Customer description consistent with nuissance tripping related to the afci smart breaker compatibility issue. Power supply is correct and unit operating as designed at time of service. Advised customer on findings and on nuissance tripping solutions. Customer to allow burnoff for 2 hrs following service. No parts.

"Arrived onsite and repaired microwave, replaced control W11552018, main harness w11685583, fuse w11707984 and halogen bulb which had been ruined by bad socket W11520384. Unit is now operating as designed and underside light is working again."

"Arrived on site to test unit for ice forming on the bottom of RC, tested unit found sheet of ice and drain frozen over and clogged, cleared ice and drain, watter is now flowing properly, adjusted the heater and got it lower to the drain so the water can get defrosted better, unit is now running as designed no leaks detected job complete no parts installed"

Arrived on WTW4855HW3 for washer pump running. I found a F3E1 pressure sensor failure present. I replaced the control W11607637 per s code S153EB and tested unit. Unit now operates as designed and no leaks have occurred. Call complete.

Arrived on WTW4855HW3 for washer pump running. I found a F3E1 pressure sensor failure present. I replaced the control W11607637 per s code S153EB and tested unit. Unit now operates as designed and no leaks have occurred. Call complete.

Arrived on WTW4850HW3 Washer shaking during use. Upon arrival customer stated it would bang and can hear it from downstairs. I ran a diagnostic cycle and found it to run as designed. I ran a high speed spin and no unusual noises or banging occurred. I advised the customer on loading and care due to there being no issue with the unit itself. Customer stated she fills about half the basket with clothes and I advised her that it is too much and a small hamper full is all you should be putting in. Customer stated she will try it. No leaks. Call complete. No parts installed.

"PSEUDO-0002990 Arrived on site for an icemaker not making ice . On arrival, the client stated someone had already fixed the icemaker and didn't need any services. Case closed, not work done"

Arrived on site for customer complaint of ice maker not producing ice. I found ice build up on ice maker motor preventing it from cycling properly. I called techline case number 21032418 they instructed me to remove the filter. Engineering knows of the issue but there is not a fix in place. Instructed customer to call whirlpool customer service if she is not happy with techlines decision of removing the filter until there is a solution.

Arrived on site for small oven not heating .ran preheat heat on both large and small. Large oven is heating properly . Found loose wire on molex connection at expansion control board . Reinserted wire on control. Ran preheat . Small oven now heating properly. No gas leaks detected at time of service. Construction not on hand to sign ticket. Job complete

"Arrived on site to test unit for no ice production, customer stated that its making ice but really thin, tested unit found recirculating pump engaging, but barely pushing any water through, water is just dripping at the top of the evaporator plate, removed tubing from pump and pump is push water properly, the drip channel is clogged and needs to be replaced, Ordering part rescheduled for 10/13; ordrng 1 W10863947 (Distribution tube)"

AER6303MFW2 Arrived on site from previous visit to install wireharness. I installed the wireharness power cord was in good shape . I wasn't able to test range due to the outlet not being replaced from the previous visit. The client is going to notify the rental company.

"Arrived on site for customer complaint of door not closing. Found upper rack right side was in up position and left side in down position. I showed customer how to use adjusters, unit tested good."