Near Austin, TX 78734
Luis
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM03
"Arrived on site for no cool in fresh food section. Ran diagnostics found fresh food fan not running,removed cover adjusted harness found fan would power on but running weak. Replaced harness and fan motor,secured thermistor correctly to suction line ran diagnostics fan powered on good and strongly.
Near Austin, TX 78717
Justin
Job Details:
03/04/2021
OVEN KITCHENAID KODE300ESS04
"Arrived on site for wall oven not reaching temps in lower oven. I checked temps in the unit and found them considerably low. I ohmd out the sensor and found it incorrect. I replaced sensor and retested (only replaced lower sensor, returning second part). Unit now working as designed. Call complete."
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
DRYER AMANA NED4655EW1
"Arrived onsite for previously diagnosed parts. Upon replacing timer also found element wasnt fastened correctly. Got unit corrected, tested unit 5 times and preformed heat test found unit operating as designed. Job Completed."
Near Austin, TX 78735
Leonardo
Job Details:
03/04/2021
OVEN WHIRLPOOL KOSE500ESS04
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Austin, TX 78748
Robert
Job Details:
03/04/2021
WASHER LG wt7200cw
Arrived on job to replace previously diagnosed part. After replacement test operation
Near West Lake Hills, TX 78746
Leonardo
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL KDTE254ESS
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good.
Near Austin, TX 78738
Brandon
Job Details:
03/04/2021
COMPACTOR [UIS FAILED] n/a
"Arrived on site for customer complaint of unit not sliding in and out properly, found container damaged, ordering container assembly. (Office to reschedule) and 1 WPW10451276 (Container assembly)"
Near Leander, TX 78641
Lou
Job Details:
03/04/2021
WASHER WHIRLPOOL NTW4516FW3
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and inlet valve failures, I removed and replaced the both parts and calibrated the unit. Placed in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WMH78019HZ1
"Arrived onsite for unit microwave sparking. Upon arrival found unit operating as designed, tested multiple signs and looking inside could not find any signs of damage. Job Completed."
Near Waco, TX 76708
Chase
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Arrived on site and check refrigerator for loud noise. Found the noise coming from evaporator fan in the freezer. Exposed evaporator and made adjustment to the fan housing mount. Removed the ice buildup from the top of the drain and ensured all product on freezer shelves allows doors and baskets to close properly. Customer does not have the handle on the freezer so instructed on the proper way to open the door so that it closes and seals correctly. Job complete
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived onsite for unit not receiving water, found unit uI and control operating and calling for water during tests. But found out of tests pantry UI miscommunicating causing water to not operate. Ordering pantry UI, office to reschedule.; ordrng 1 W10807593 (UI pantry)"
Near Austin, TX 78731
Kevin
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRFC704FPS00
"Arrived on site and replaced icemaker diagnosed on previous visit and it started cycling immediately. job complete"
Near Liberty Hill, TX 78642
Lou
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL KMBP100ESS03
"Arrived on site to install previously diagnosed and ordered part. Due to the front trim above the door being damaged during the installation, I removed and replaced the trim and tested the unit and it operated as designed. Job completed."
Near Austin, TX 78735
Luis
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived on site for damaged door.installed new freezer door checked door seal good.
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
WASHER WHIRLPOOL WFW5620HW2
"Arrived on site for washer not spinning out load . Ran diagnostics got over suds and load in washer during clean cycle . Found someone had used a lot of baking soap in dispenser . Flushed out washer couple times , ran diagnostics all checked normal. Recommended customer use cleaner . Also instructed on proper soap usage . Pressure hose is in good shape . No water leaks detected at time of service. Job complete CNOTE sticky ."
Near Austin, TX 78717
Justin
Job Details:
03/04/2021
WASHER AMANA NTW4516FW3
"Arrived on site for washing machine not turning on. Upon further inspection I found unit unresponsive and after about a minute of plugging in it would hum loudly. I found 120V at wall and control, but control not responding. I found a bad control and replaced. I put unit into diagnostics mode and calibrated unit. I the. Ran a test cycle to verify repair. Unit is now working as designed. Call complete."
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to diagnose a dishwasher that is not turning on. Tested unit and found GFCI on plug behind unit was tripped. Reset GFCI and all is now working properly. No leaks were found at time of service
Near Liberty Hill, TX 78642
Cliff
Job Details:
03/04/2021
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW03
Arrived on site today nos a freezer that is not cooling properly. Tested unit and found control not activating defrost cycle properly. Control will need to be replaced a complete repairs. Office to set return appointment. Advised homeowner unit would need to be thawed out 24 hours prior to return appointment.; ordrng 1 W11253128 (Control)
Near Austin, TX 78746
Jacob
Job Details:
03/04/2021
DISHWASHER KITCHENAID KUDP01FLSS6
"Arrived onsite for unit filling water into the dishwasher when not in use. When unit was filling and holding water. Looked at the water valve to the unit. Turned off the water from under the sink, when removing the water valve to the unit. The water would not stop spill from the valve underneath the sink. Let customer know that a plumber will need to be called to look at the valve underneath the sink. No other issues at this time. Job complete"
Near Austin, TX 78739
Leonardo
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WML75011HZ8
Arrived on site to test unit for door not closing correctly. Test unit and found switch holder spring had come off switch holder. Removed panel to get to switch holder. Installed spring test unit and unit test good job complete.
Near Austin, TX 78735
Luis
Job Details:
03/04/2021
ICE MACHINE KITCHENAID KUID308ESS1
"Arrived on sote for no ice. Ran diagnostics no water to reservoir no power to valve,diagnosed defective pump,installed new pump ran diagnostics good voltage to valve 120vac no water out of valve replaced valve ran diagnostics all test passed. ; used 1 W11325175 (Pump), and 1 W10897719 (Valve) from stock"
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
RANGE WHIRLPOOL WEG750H0HZ0
Arrived on site for unit sparking . Found wire to ring element on convection fan had been sliced bye fan blade . Fixed wiring and zip tied out of way . Ran convection preheat & normal preheat no other issues found . No gas leaks detected at time of service. Job complete.
Near Del Valle, TX 78617
Jacob
Job Details:
03/04/2021
RANGE WHIRLPOOL WFC315S0JS0
"Arrived onsite for unit not heating in oven. Upon inspection, found that the red wire on the terminal block had burned up because it was not tied down properly. Ordered part. Office to reschedule ; ordrng 1 W11188494 (harns-wire)"
Near Andice, TX 78628
Lou
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site to inspect wall oven temps. Upon further inspection, I tested the unit using my multimeter. I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 422 degrees. This is normal as high temps are needed to help heat the entire metal surface to give a better more even cook. The next 5 readings were 332, 396, 334, 373, 341 for an average of 355.2. When testing temps, average temp reading should be with 10 degrees above and below temp testing which was 350 degrees. Unit temps are within range and no repairs are needed at this time. Home is a vacant new build. Job completed."
Near Cedar Park, TX 78613
Justin
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0AS03
Arrived on site to install previously diagnosed parts. I installed the bulbs and unit is now working as designed. Call complete.
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
03/04/2021
RANGE WHIRLPOOL WFC150M0EB4
"Arrived on site for Indicator light stays on after burner is turned off. Also, the burner will turn off automatically while cooking even when the display panel isn't hot. Found large front left side element infinite switch is faulty. Switch was already ordered. Will return with switch once it drives. Will also return with element kit JIC. ; O-emld tckt"
Near Austin, TX 78717
Justin
Job Details:
03/04/2021
WASHER MAYTAG MVWB835DW3
"Arrived on site for a washing machine no turning on. Upon further inspection I found the UI unresponsive. I tested voltage at the wall and found correct 120V. Customer stated unit died after snow storm and several power outages. I tested voltage at control and found proper voltage. The LED status light was flashing and I found correct voltage to the UI. I found good continuity at harness as well, indicating a failed UI.
Near Georgetown, TX 78626
Kayman
Job Details:
03/04/2021
DRYER MAYTAG MED6200KW0
Arrived onsite to install previously diagnosed parts. I installed the correct 3 prong switch. I tested the unit and it is working as designed at this time. Job complete.
Near Georgetown, TX 78626
Tommy
Job Details:
03/04/2021
WASHER WHIRLPOOL WFW7590FW0
"Arrived onsite for washer not receiving power. Upon arrival found unit was stacked. Found unit breaker was off. Flipped on and unit is now operating as designed. Job Completed."
Near Round Rock, TX 78665
Jimmy J.
Job Details:
03/04/2021
DRYER MAYTAG MEDC465HW0
"Arrived on site for COMPLAINTNOTE:DRYER THE DRUMM IS SKIPING OUT OF BALANCE IS A MAYTAG, Removed drum and found a nut stuck in the felt. Removed nut and dryer is no longer making the noise. Had customers husband confirm the noise was gone. Dryer heating as designed. Job completed."
Near Jarrell, TX 76537
Kayman
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDF330PAHW2
Arrived onsite for a dishwasher not washing dishes. Upon inspection I found F4E3 and F7E1. stored in the unit during diagnostics. I could not get the motor to respond but all other functions passed including the heater. I am ordering a sump and motor (W11025157) and main control( W11087226 ) just Incase. Office to R/S due to part availability. ; ordrng 1 W11025157 (Sump and motor) and 1 W11087226 (Control)
Near Cedar Creek, TX 78612
Andy
Job Details:
03/04/2021
WASHER MAYTAG MVWC565FW1
Arrived on site to install previously diagnosed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02
"Arrived on site for Humming Noise - Refrigerator. Placed in diagnostics and opened and closed dampener with customer present. She confirmed that this was the noise but much quieter than before. Customer stated the noise actually stopped recently, but that she still preferred we stop by to inspect. Explained to customer that the noise associated with the dampener opening and closing is normal, but if it got loud again in the future to reach out to us. Job completed."
Near Georgetown, TX 78628
Lou
Job Details:
03/04/2021
COOKTOP JENN-AIR JGCP548HL00
Arrived on site to install previously diagnosed and ordered parts. Due to the rear center burner not igniting I removed and replaced the burner head. When removing the burner head I found a screw missing from the burner head and evidence of liquid residue and inspected the burner head and found the inner gasket deteriorated. Tested the new burner head and unit is operating as designed. I am ordering replacement screws and CNOTE-LSO FOR TRAINING and will return with all pre-screened parts. Scheduled return No gas leaks detected during service.; ordrng 4 W11447718 (Screw)s and 1 CNOTE (LSO FOR TRAINING)
Near Austin, TX 78703
Matthew
Job Details:
03/04/2021
DISHWASHER KITCHENAID KDTE334GPS0
"Arrived onsite for dishwasher leaking after pump and motor replacement. Customer stated after repair the unit would leak from the bottom left corner. Upon inspection found elbow connector from manifold to sump slightly loose. Secured connection. Tested unit and did not have a leak. No stored error codes and 35 minutes of testing in pro wash, Could not duplicate issue."
Near Austin, TX 78717
David S
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for dishwasher not draining. I inspected the unit and work area I found the drain pump getting power, but not spinning the impellers. . I replaced the drain pump and tested the unit. I found everything working as designed. Job complete no water leaks detected.
Near Austin, TX 78731
Luis
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Arrived on site for noise complaint and door handle issues. Ran diagnostics noise due to damper control opening and closing damper door normal operating sound at time of visit,found set screw loose behind handle assembly,removed handle repaired set screw tested door handle operation good."
Near Cedar Park, TX 78613
Paul
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW5000DW1
Arrived onsite for a washer not draining. I found the washer empty with water when I arrived after the customer just washed a load. I found the clothes completely soaked. I checked stored codes and found an F8E1 long fill error. I ran manual diagnostics and found the cold valve only dripping. I cleaned out the back of the cold valve and tested. I had some water flow but it still was not what it should be. The hot valve had good flow. The valve assembly needs to be replaced. Ordering W11210459 VALVE. Office to RS.; ordrng 1 W11210459 (VALVE)
Near Kingsland, TX 78639
Cliff
Job Details:
03/04/2021
REFRIGERATOR FRIGIDAIRE FGSC2335TFA
Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found alignment issue preventing proper contact with door switches. Realigned unit and found all is now functioning properly and no leaks were found at time of service.
Near Round Rock, TX 78665
Jimmy J.
Job Details:
03/04/2021
DISHWASHER KITCHENAID KDFE104HPS0
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
REFRIGERATOR GE GSH25JSTASS
"Arrived on site ,replaced mother board ,dampener ( sensor comes with ) . All checked normal . Unit is in garage . No water leaks detected at time of service. Job complete."
Near Austin, TX 78702
Jacob
Job Details:
03/04/2021
RANGE WHIRLPOOL WFE505W0JS0
"Arrived onsite to replace control board. Replaced part. Did not solve the issue. Called tech line. Suggested to possibly check wiring to unit if wires are not wired correctly need to order a new wiring harness. Got sr#7730158885. Upon further inspection, found that the yellow jumper wire was not making contact on the control. Took pic in quick pics ordered part. Office to reschedule. ; ordrng 1 W11416047 (HARNESS )"
Near Austin, TX 78731
Kevin
Job Details:
03/04/2021
DRYER WHIRLPOOL WED4815EW1
"Arrived on site and inspected dryer and found connection at cut off is loose, after resetting it Also found airflow is restricted on airflow meter. Removing vent hose allows airflow to return. Recommended to homeowner that vent to the exterior needs to be cleaned before dryer is used again. Left vent hose disconnected on purpose. Job complete"
Near Lago Vista, TX 78645
Jonathan S
Job Details:
03/04/2021
REFRIGERATOR GE GYE22KSHHSS
"Arrived on site to install previous diagnosed part. Inspected unit and work area. Found ice container full of ice. Tested ice maker cycle and found working. Inspected inlet valve water connection and found correct. All tested good, no water leaks detected."
Near Austin, TX 78704
Matthew
Job Details:
03/04/2021
WASHER WHIRLPOOL MVW18PDBWW0
Arrived onsite for washer not functioning. Called tech line for assistance. Ran diagnostics and all passed except for the cold fill. Ran individual fill and failed. Valve is supplied with 123vac abut resistance is high. Fill valve will need replacement. Office to schedule when parts arrive.; ordrng 1 WPW10486031 (valve)
Near Leander, TX 78641
David S
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WMH31017HS2
Arrived on site for microwave not heating. I inspected the unit and work area. I tested the unit and found it heating. I found no problem with the connections. I found the turn table spinning as designed. I tested the unit for 30. Inlets and could not get it to fail. Job complete.
Near Cedar Park, TX 78613
Paul
Job Details:
03/04/2021
OVEN KITCHENAID KEMC308KSS04
"Arrived onsite for a microwave/oven wall unit with the oven not heating after a self clean and the power went out. The microwave door with no tension, just falling, and the microwave cavity lamp not working. I found the oven TOD open. All elements tested good. I found the tensioning rods in the microwave door broken and the bulb in the cavity burned out. I replaced the TOD, rods, and bulb. I tested the unit and all functions are working as designed. I replaced the screw in the lower door at the hinge with a screw from my truck stock. Call complete."
Near Kyle, TX 78640
Kevin
Job Details:
03/04/2021
DRYER WHIRLPOOL WED6120HC1
"Arrived on site and inspected dryer and found power is correct and dryer will start a cycle but drum is not tumbling. Found belt is broken and it will need to be replaced, will also bring back cut off and fuse to ensure repair on the next visit.; ordrng 1 4392067 (Belt kit)"
Near Round Rock, TX 78664
Jimmy J.
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Arrived on site to install previously diagnosed part. Removed control and I installed new control. Initially the fridge did not start cooling and the control would not advance. Reached out to tech support and was informed the fridge control will need to be programmed if a new control is installed. Entered Fridge Code (12) and completed programming. Fridge cooling as designed. Job completed.
Near Dripping Springs, TX 78620
Brandon
Job Details:
03/04/2021
MICROWAVE GE JEB1860SM2SS
"Arrived on site for customer complaint of unit not heating but counting down, found failed door switches, I replaced switches unit tested good."
Near Austin, TX 78732
Robert
Job Details:
03/04/2021
COOKTOP KITCHENAID KGCP463KSS03
Arrived on job for complaints of burner not working. Found igniter weak.. ; ordrng 4 WP3368921 (screw-torx)s and 1 WP9782447 (holder-orf) and 1 WPW10155786 (holder-orf)
Near Austin, TX 78746
Kevin
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03
"Arrived on site and replaced water valve diagnosed on previous visit. job complete"
Near Georgetown, TX 78633
Paul
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS00
"Arrived onsite for a refrigerator with possible failed sealed system components. I found the FC at 37 degrees and the RC at 57 degrees. I found the compressor extremely hot. I checked pressures and found the low side at 0 and the high side at 275 psi. I ran service test 4 and found in step RC section pressures were 12 psi on the low side and 275 psi on the high side. When it went to step 5 it was 0 psi on the low and 275 psi on the high. There was hardly any refrigerant flow in either evaporator. I checked line temps and found the drier extremely cold indicating a possible restriction at the drier. I replaced the drier and compressor. I installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.5 ozs of R134A. I tested the unit and found correct pressures. RC 12 low 150 high, FC 0 low 150 high. Call complete."
Near Round Rock, TX 78665
Jimmy J.
Job Details:
03/04/2021
DRYER WHIRLPOOL MEDC465HW0
Arrived on site for COMPLAINTNOTE:WILL NOT DRY THE CLOTHES. Tested voltage at the wall and got proper voltage. Ran temps inside dryer and wouldnt get above room temperature. Tested thermal cutoff for continuity and it failed. Removed faulty thermal cutoff and installed new thermal cutoff. Dryer heating as designed. Job completed.
Near Austin, TX 78745
Jacob
Job Details:
03/04/2021
WASHER WHIRLPOOL WFW9550WW00
Arrived onsite for unit making noise during spin cycle. Put unit into spin cycle. Heard scrapping noises. As it got up to speed.
Near Manor, TX 78653
Andy
Job Details:
03/04/2021
WASHER WHIRLPOOL MVWC565FW2
"Arrived on site for washer shaking, walking and loud. Tested and inspected unit and found failed gearcase. Attempted to remove bolt from agitator and was unable to do so. Bolt is stripped and will not remove. Will also need to replace tub and basket and associated parts. Ordering needed parts. Office to schedule return trip. 2 hour job. No water leaks present at time of service.; ordrng 1 W11219115 (Outer tub) and 1 W10752719 (Basket) and 1 W10528947 (Hub) and 8 WP8533953 (Screw)s and 1 W10752187 (Screw) and 1 W11089264 (Filter) and 1 WP8533928 (Screw) and 1 W11255099 (Harness) and 1 W11428524 (Capacitor) and 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 Seenote (Office to schedule) and 1 Seenote (2 hour job) and 1 W11399437 (Pump)"
Near Austin, TX 78738
Leonardo
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDF540PADM3
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
Near Austin, TX 78753
Matthew
Job Details:
03/04/2021
DRYER WHIRLPOOL WGD5100HW0
"Arrived onsite to replace previously diagnosed parts. Replaced blower wheel and motor, electrodes and wire harness. Tested unit and unit is functioning properly. Job complete"
Near Leander, TX 78641
David S
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW5000DW3
Arrived on site for washer continually draining. I inspected the unit and work area. I inspected the water pressure line and found it in good condition with no kinks. I blew through the line and found it clear. I tried to put the unit into diagnostics and it would go. The unit needs a new control to complete the repair. I am ordering a control. The office will reschedule when we have an eta on the part. No water leaks detected. ; ordrng 1 W11417466 (Control)
Near Austin, TX 78748
Kevin
Job Details:
03/04/2021
DRYER WHIRLPOOL MEDX655DW1
"Arrived on site and inspected dryer and found no power to heating element from motor. Replaced motor and dryer is now heating properly. Also found airflow is restricted, took one picture. Recommended to homeowner that the vent to the exterior be cleaned before the dryer is used again, job complete"
Near Austin, TX 78731
Kevin
Job Details:
03/04/2021
OVEN WHIRLPOOL MGRH752CDS
"Arrived on site and replaced igniter diagnosed on previous visit, after replacement oven is now heating properly. Took one picture of bake burner lit. job complete"
Near Kyle, TX 78640
Noah D
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDF330PAHS5
"Arrived on site to inspect dishwasher for not starting, upon inspection found the wire nuts disconnected IÂ’m junction box, reconnected wires and tested. Complete"
Near Austin, TX 78702
Luis
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRFC604FSS00
"Arrived n site for a defective valve. Replaced defective valve,tunred water source on checked connections no leaks,tested dispenser no leaks."
Near Austin, TX 78737
Luis
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM01
Arrived on site for cooling complaint. Changed temp setting from lowest setting to ideal setting
Near Killeen, TX 76542
Wesley
Job Details:
03/04/2021
RANGE GE JB650ST1SS
Arrived onsite and found unit left front burner closing hot surface light circuit even while cool. Ordering left front burner to repair. ; ordrng 1 WB30T10133 (Left front burner)
Near Austin, TX 78704
Matthew
Job Details:
03/04/2021
RANGE WHIRLPOOL GW397LXUS06
Arrived onsite for oven taking long time preheat. Upon inspection found weak bake igniter. Igniter would glow but not reach desired temperature range. Tested sensor and recorded 1081 ohms . Needs bake igniter replaced. Office to reschedule
Near Austin, TX 78738
Robert
Job Details:
03/04/2021
OVEN JENN-AIR JJW3830DS02
Arrived on job to replace previously diagnosed part. (panl-cntrl)
Near Austin, TX 78731
Kevin
Job Details:
03/04/2021
WASHER WHIRLPOOL MVWB855DC3
"Arrived on site and replaced control board and control panel diagnosed on previous visit. After replacement washer will now complete calibration 52 and test cycle 51., job complete"
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
03/04/2021
ICE MACHINE GE ZdiS150WSSd
Arrived on site to replace grid for ice machine. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Cedar Park, TX 78613
Paul
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0HS02
Arrived onsite for a oven thats not responding to selections. I found the cancel button on the control panel not responding. I changed the control panel and tested the unit. All is working as designed. Call complete.
Near Waco, TX 76708
Jonathan M
Job Details:
03/04/2021
OVEN JENN-AIR JJW2830DS01
Arrived on site for an oven that is flashing an F2 E1 (UI stuck key) error code. Inspected unit and work area. Attempted to place unit and service diagnostics and the F2 E1 code repeatedly popped up on the screen. Unit will do nothing besides keep flashing that F2 E1 code indicating that the User interface is not working properly. Ordering parts and office will need to contact customer about return date due to an out of stock item.. ; ordrng 1 W11236888 (console)
Near Austin, TX 78732
Robert
Job Details:
03/04/2021
DRYER WHIRLPOOL GEQ9800PW2
Arrived on job to replace previously diagnosed part. After replacement test operation.
Near Lorena, TX 76655
Chase
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
"Arrived on site to check refrigerator for leak. Found fill tube elbow on top of unit cracked causing leak. Attempted to turn ice maker off by lifting arm and found no voltage going to ice maker. Turned ice maker off at UI. Ordering fill tube, HV control and ice maker. Office to reschedule once there is an eta on parts. Water turned off at wall as well; ordrng 1 W11043763 (HV control) and 1 W11415785 (Fill tube) and 1 WPW10300024 (Ice maker)"
Near Manor, TX 78653
Andy
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2
Arrived on site to install previously diagnosed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. no water leaks present at time of service.
Near Whitney, TX 76692
Jonathan M
Job Details:
03/04/2021
WASHER ROPER RTW4516FW2
Arrived on site for a washing machine that would not fill and was going off balance. Inspected unit and work area. Tested water valves and found the cold water valve not dry and water in. Replaced valve and tested unit. Unit began working as designed. Ask customer about off-balance load issues and customer did advise that they were running mixed loads with towels and jeans and shirts. I advised that the unit will go off balance due to mixing loads and it advised against running towels with normal clothes. The customer advised that that was really only when the unit does go off balance. Unit is working as designed. Call complete.
Near Austin, TX 78732
Paul
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL GU2455XTSS3
Arrived onsite for a dishwasher not filling. I ran the diagnostics cycle 3 times and found everything working as designed. I ran a normal wash with the hi temp wash selected and monitored the unit until it heated the water in the tub to temp and the unit worked as designed. From what the customer had described I suspect the unit hadnt filled but I explained to them that all is working as designed. Call complete.
Near The Hills, TX 78738
Brandon
Job Details:
03/04/2021
RANGE WHIRLPOOL GY397LXUB03
"Arrived on site to replace UI membrane after replacing, unit tested good.
Near Austin, TX 78746
Leonardo
Job Details:
03/04/2021
MICROWAVE KITCHENAID KCMS2055SSS1
Arrived on site to test unit for door not opening. Test unit and found broken latch. Replaced latch test unit and unit test good job complete.
Near Killeen, TX 76549
Wesley
Job Details:
03/04/2021
WASHER GE GFW430SSM1WW
Arrived onsite for unit that would not start. Was able to reset to repair. Also advised customer on how to manage mildew and other smell related to normal use.
Near Killeen, TX 76549
Wesley
Job Details:
03/04/2021
WASHER MAYTAG GHW9100LW
Arrived onsite and found ui start button not making contact at ui. Ordering ui to repair. Office to reschedule. All else appears to be working. ; ordrng 1 8181905 (Ui)
Near Bastrop, TX 78602
Andy
Job Details:
03/04/2021
DRYER MAYTAG MEDB835DW4
Arrived on site for dryer not operating. Tested and inspected unit and found issues with door switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Copperas Cove, TX 76522
Al
Job Details:
03/04/2021
DISHWASHER GE GSD4130Y70WW
Arrived on site and inspected dishwasher draining and washing issues.Ordering needed parts .See attention note.Needs more work ; ordrng 1 WD13X0069 and 1 WD31X0303
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04
Arrived on site replaced UI console . Tested unit . All checked normal. Preheat and microwave test good . Job complete .
Near Kyle, TX 78640
Noah D
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03
"Arrived on site to inspect fridge for leaking and condensation, upon Inspection found the door very misaligned, adjusted doors and found no gaps in gasket. Complete"
Near Killeen, TX 76543
Al
Job Details:
03/04/2021
REFRIGERATOR FRIGIDAIRE FRS26H5ASB8
Arrived on site and inspected ice maker not working.Confirmed the complaint and the ice maker to be defective and wasnt cycling.R&R it and unit not working properly.Customer will replace filter for better water flow.Job complete
Near Killeen, TX 76542
Al
Job Details:
03/04/2021
REFRIGERATOR GE GSH25JSXBSS
Arrived on site to install previously ordered parts.Removed and replaced the start device and the capacitor.Reassembled and compressor stayed on.Customer told to wait approximately 24 hours for unit to reach optimal temperatures.Job complete
Near Harker Heights, TX 76548
Tyler
Job Details:
03/04/2021
MICROWAVE GE JVM1540DP1BB
Arrived on site for microwave not functioning correctly or turning on. Upon arrival I found power supplied from outlet. I was able to pinpoint the issue to a burnt wire around cavity thermostat. I repair damaged wiring and was able to reassemble the unit and test unit to verify that its now heating as designed with no power failures or errors. Call complete
Near Spicewood, TX 78669
Brandon
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0AS04
"Arrived on site for customer complaint of unit not powering on, found failed control fuse, I replaced fuse, unit tested good.
Near Killeen, TX 76542
Wesley
Job Details:
03/04/2021
DISHWASHER KITCHENAID KDFE104HPS0
Arrived onsite and found motor wont run error code and found motor not running. Ordering sump and motor to repair and returning with control JIC. Office to reschedule as part is OOS. ; ordrng 1 W11085683 (Sump and motor)
Near Leander, TX 78641
Lou
Job Details:
03/04/2021
WASHER MAYTAG MHW5500FC1
"Arrived on site to install previously diagnosed and ordered parts. Due to the bellow being damaged/torn, I removed and replaced the bellow and tested the unit for leaks. Unit operated as designed no water leaks observed during service, job completed."
Near Killeen, TX 76549
Tyler
Job Details:
03/04/2021
RANGE WHIRLPOOL WFE515S0ES0
Arrived on site for range needing a previously diagnosed door trim as well the screws for the oven door. Upon installing the necessary parts I found that one of the trim brackets on the sides of the door had snapped since our initial trip and will need to be replaced in order for the door to function properly on both sides was able to reschedule customer. Other then new trim breaking the over all functionality of the door is much better ; ordrng 1 W10761018 (Trim black left) and 1 W10761014 (Trim black right)
Near Whitney, TX 76692
Jonathan M
Job Details:
03/04/2021
WASHER WHIRLPOOL MVW6200KW0
"Arrived on site for a washing machine that has no power and will not unlock delay. Inspected unit and work area. Power cycled the unit and attempted to place unit and service diagnostics. The first try did not allow me to get into diagnostics but the second one did. Found an F1B1 indicating a main control fault. Tested the unit in an auto test and found the unit filling but the drain pump not draining out water. Tested voltage going to the drain pump and found proper voltage. Attempted to move to the next step of the cycle and found the unit unresponsive.
Near Woodway, TX 76712
Jonathan M
Job Details:
03/04/2021
DRYER MAYTAG MEDC465HW0
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced timer and knob and tested unit. Unit is now heating, spinning, and working as designed. Call complete."
Near Austin, TX 78701
Matthew
Job Details:
03/04/2021
COMPACTOR WHIRLPOOL KTTS505ESS0
"Arrived onsite for compactor not closing properly. Upon inspection found debris jammed in upper cabinet parts. Removed debris, tested unit and unit is functioning properly. Job complete"
Near Killeen, TX 76542
Tyler
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site for refrigerator not cooling after previous sealed system repair. Upon arrival after disassembly of both evap coil compartments as well as compressor area I did found some odd rust coming from mullion at bottom right side under the crisper drawer but could not pinpoint a leak accurately at that spot. I did find a leak within high side connection on the compressor itself. After speaking with SW in-house I installed a new compressor and dryer after recovering refrigerant in system. After verifying no leaks after new compressor was installed with dryer I charged the system with 6oz and let unit run to verify cooling. After 10 minutes I noticed the compressor acting up. Upon further investigation I found compressor starting to fail no could not run smoothly as needed. Unit was not over drawing amperage but compressor showed signs of locking up. Will need in-house help to determine if anything can be done either due to circumstances of fa
Near Belton, TX 76513
Kayman
Job Details:
03/04/2021
DRYER GE GTD42EASJ2WW
Arrived onsite to install parts that were diagnosed via stream call. I installed the timer and knob. The unit is working as designed at this time. Job complete.
Near Temple, TX 76502
Kayman
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW5000DW3
Arrived onsite for washer that is non operational. Upon inspection I found that when the unit is plugged in the drain pump will automatically engage but it sounds weak and is not draining he water. I accessed and replaced the drain pump. I re tested the unit in auto diagnostics the unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Waco, TX 76708
Jonathan M
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW5000DW3
Arrived on site for a washing machine that would not fill. Inspected unit and work area. Customer advised that she is still under manufacturer warranty and provide a proof of purchase receipt for the unit. Inspected unit and tested water valves in diagnostics. Found the cold water valve not pulling in water. Removed cold water hose and tested the water running to it and found proper pressure. Checked voltage going to the cold water valve and found proper voltage. Replaced water valve with truck stock water valve. Tested unit and unit is now working as designed. Call complete.
Near Seguin, TX 78155
Noah D
Job Details:
03/04/2021
MICROWAVE KITCHENAID KEMS308SSS0
"Arrived on site to inspect microwave for not starting, upon inspection found the switches in wrong position, fixed switches and no change, will need mag and inverter to fix. Office to reschedule ; ordrng 1 W10120113 (MAG)"
Near Canyon Lake, TX 78133
Andrew
Job Details:
03/04/2021
WASHER MAYTAG MHW6630HW1
"Arrived on site to test unit for error code F8E1 valve fail. Found valves working as designed. Also found error codes F3E1(pressure sensor signal) and F0E2(over suds). Pressure switch was sending off readings. Replaced switch, tested unit, unit works good. No leaks detected. Job complete."