Near Pflugerville, TX 78660
David S
Job Details: 11/19/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for sealed system repair. I gained access to the compressor. I found the system with a full charge in it. I removed the compressor, Orion board and non UV dryer. I replaced both the compressor and non uv dryer with new. I pulled a vacuum for 20 minuets. I found no leaks. I put a measured charge into the system. I plugged the unit in. And found pressures at the freezer 0 psi low and 150 psi high. The unit has started to cool. Job complete. No water leaks detected."
Near Buda, TX 78610
Andrew
Job Details: 11/19/2020
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for unit leaking under door. Found dispenser gasket was leaking. Replaced dispenser, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78723
Matthew
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite to replace previously diagnosed parts. Replaced cover. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78703
Jacob
Job Details: 11/19/2020
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for unit not heating. Tested unit. Got no heat. Customer also said that the timer wasn’t working. Upon further inspection. Found that the element was burnt out and the timer was not working. Replaced both element and timer. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78736
Luis
Job Details: 11/19/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for ice and moisture on mullion. Ice bucket full,per customer ice clumps,advised customer to keep bin half full so unit is consistently making ice and to leave max ice so ice box fan runs strong. Removed mullion
Near , TX 78640
Noah D
Job Details: 11/19/2020
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer for loud noises, upon inspection found the noise intermittently during a thrust, no noise during agitation, ordering motor and thrust washer. Office to reschedule ; ordrng 1 W10677723 (MOTOR ) and 1 W11218170 (WASHER)"
Near Round Rock, TX 78665
Andy
Job Details: 11/19/2020
WASHER WHIRLPOOL MVWX655DW2 Arrived on site for washer not spinning out sometimes and sometimes will not stop spinning. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care and practice for best performance and with loading properly. No water leaks present at time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 11/19/2020
RANGE WHIRLPOOL WFE535S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 11/19/2020
COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to inspect cooktop and program module, programmed module and found no change from first visit, reordering the given module. Office to reschedule ; ordrng 1 W10607546 (MODULE )"
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/19/2020
REFRIGERATOR GE GFE29HGDABB "Arrived on to site to install previous diagnosed part. Removed failed condenser fan motor and installed new. Powered unit up and found fan running. Put unit back in place and tested water dispenser. All tested good, no water leaks detected."
Near Georgetown, TX 78628
Paul
Job Details: 11/19/2020
DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for a dishwasher with the touchpad still not responding. I tested the unit and found the F2E1 had returned. I tested the console and found the selections not responding correctly especially the cancel selection. I replaced the console and tested the unit. All selections are functioning as designed. Call complete.
Near Austin, TX 78753
Luis
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Near Austin, TX 78704
Jacob
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL KUWR204EPA
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/19/2020
DRYER WHIRLPOOL WED6620HC1 Arrived on site to install previously diagnosed parts. Installed both controls and ran diagnostics. No leaks detected. Job completed.
Near San Marcos, TX 78666
Noah D
Job Details: 11/19/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for not draining, upon inspection found the lower harness cut to drain, tried to rewire with no change, ordering lower harness. Office to reschedule; ordrng 1 W11255099 (HARNESS)"
Near Meadowlakes, TX 78654
Lou
Job Details: 11/19/2020
RANGE WHIRLPOOL WCG55US0HS00 "Arrived on site to inspect cooktop flames too hot. Upon further inspection, I tested all burners and found the flames too high. Adjusted the flames and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near San Marcos, TX 78666
Noah D
Job Details: 11/19/2020
ICE MACHINE KITCHENAID KUIX305ESS00 "Arrived on site to inspect ice machine for not producing ice, upon inspection found the exterior vents blocked causing a overheat in the condenser. Ordering condenser. Office to reschedule ; ordrng 1 W10124096 (COND)"
Near Buda, TX 78610
Andrew
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL MDB4949SHZ1 "Arrived on site to test unit for not washing good. Found error code f6e1(low/no water). Found connection to inlet valve was not secured properly and barely sitting into connection housing. Secured connection, erased error code and found water valve under sink will not open or close. It was stuck and when unit is trying to fill with water there is obvious vibration and shaking in valve and line from being restricted. Recommended have a plumber look at valve for possible restriction. No leaks detected. Job complete."
Near Johnson City, TX 78636
Brandon
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL KUDS30FXSS3 "Arrived on site for customer complaint of unit leaking, found leak coming from vent, ordering vent. ; ordrng 1 WPW10469575 (vent asm)"
Near Johnson City, TX 78636
Brandon
Job Details: 11/19/2020
DISHWASHER KITCHENAID KUDS01FLBL6 "Arrived on site to replace UI control board, after replacing, unit tested good.
Near Austin, TX 78738
Robert
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Arrived on job for complaints of not cooling. Found the starter not switching to run. Replaced start device and now working properly.
Near Austin, TX 78702
Richard
Job Details: 11/19/2020
WASHER AMANA NFW5800HW0 "Arrived onsite for the washer leaking. Ran diagnostics and found that the leak is coming from the dispenser drawer. Will need to replace. This is a stacked unit. Will need a 2man, 2hrs for repair. Ordering parts and office to schedule ; ordrng 1 W11465532 (DISPENSER )"
Near Austin, TX 78745
Jacob
Job Details: 11/19/2020
WASHER WHIRLPOOL WFW9550WL00 "Arrived onsite for unit still having the same issues.put unit in diagnostics, got F01 miss communication F20 no water detection. Found that all controls are no longer available, AHS to research controls and if so need authorization before returning. ; ordrng 1 W10251767 (CONTROL ) and 1 W10282179 (USER INTERFACE CENTER AND RIGHT.)"
Near Austin, TX 78738
Leonardo
Job Details: 11/19/2020
DISHWASHER ELECTROLUX E124ID30QS0B Arrived on site to test unit for unit leaking. Test unit by pulling unit out and ran for short cycle and no leaks at all. Unit ran the whole cycle. Couldn’t duplicate the leak. Job complete.
Near Liberty Hill, TX 78642
Kayman
Job Details: 11/19/2020
WASHER WHIRLPOOL CAE2745FQ1 "Arrived onsite to install previously diagnosed parts. I installed the tub, gearcase and drain pump. While testing the new parts I found the unit leaking from the valve area. I found that during the parts install I adjusted the leveling feet down causing the basket to lean away from the inlet valve. I leveled unit and retested. I could not recreate a leak at this time and unit is working as designed. Job complete."
Near Austin, TX 78737
James
Job Details: 11/19/2020
MICROWAVE WHIRLPOOL KOCE500ESS08 Arrived on site to replaced microwave oven combo. Found chassis damaged on new unit which would prevent oven operation
Near Austin, TX 78759
Scott
Job Details: 11/19/2020
WASHER MAYTAG MHW5500FW1 Arrived on site for washer still having issues . Found unit continuously trying to drain itself. Drain pump will not go off. Got unit into diagnostics and seem to reset itself. Unplugged unit and blew pressure hose . Re ran diagnostics. No error codes and ran complete cycle . Did instruct customer on proper cleaning and instructed on soap use . Recommended not to use powdered soap and amounts. Ran and stopped couple cycles . All checked normal . No water leaks detected at time of service. Job complete .
Near New Braunfels, TX 78132
Noah D
Job Details: 11/19/2020
OVEN WHIRLPOOL WOS72EC0HS "Arrived on site to inspect oven for popping breaker, upon inspection found the convection fan grinding, replaced control and fan after Replaced both and tested. Complete"
Near Austin, TX 78749
Richard
Job Details: 11/19/2020
FREEZER WHIRLPOOL WZF79R20DW03 Arrived onsite for the refrigerator not cooling. Replaced compressor and dryer and added freon pressures checked good and frost pattern is forming. Freezer is cooling. Complete
Near Waco, TX 76712
Jonathan M
Job Details: 11/19/2020
DRYER WHIRLPOOL WED7500GW0 Arrived on site for a dryer that is not heating. Inspected unit and work area. Found the unit model was completely off. Placed an in-service diagnostics and found an F4 E4 (L2 line voltage error) error code. Ran unit through an auto test and found the heater receiving 120 V but still getting 0 V coming back to the ICU. Tested the heater and found the heater open and the thermal cut off open. I advise the customer that those two were definitely bad but I wouldn’t be able to tell about the centrifugal switch until those two parts were replaced.Call complete.
Near Austin, TX 78746
James
Job Details: 11/19/2020
REFRIGERATOR KITCHENAID KRFC704FPS01
Near Pflugerville, TX 78660
Andy
Job Details: 11/19/2020
WASHER MAYTAG MVWB955FC1 Spoke with office and was instructed that quote given by prior tech was incorrect as gearcase is not covered by warranty and was instructed No repairs are to be done at this time.
Near Georgetown, TX 78628
Paul
Job Details: 11/19/2020
WASHER WHIRLPOOL WTW4800XQ2 "Arrived onsite for a washer that is not working in some cycles but works in others. Ms stated that the casual cycle was the only cycle that was working correctly. I checked the unit for stored error codes and found an F7E5. I went into manual diagnostics and switched the shifter between agitate and spin multiple times and the unit never failed. I checked the harness connections and found them good. I ran the auto diagnostics test and the washer completed the cycle and worked as designed. From what ms described, the loads were taking to long and from her notes it sounded like the machine had been getting off balance when starting a spin and the machine would stop then agitate again to move the clothes around and try to spin again repeating this multiple times.
Near Austin, TX 78735
Luis
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for defective ice box fan. Installed a new ice box fan ran diagnostics fan powered on.
Near Lakeway, TX 78734
Robert
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on job to replace previously diagnosed parts. After replacement of couplers still leaking. Will need hose for door. ; ordrng 1 WPW10386778 (tube-water)
Near Leander, TX 78645
Lou
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees and RC=35 degrees. I found a small amount of frost built up in the bottom right corner of the FC section. I removed the door and found it badly warped at the bottom and the gasket is not sealing good (photo). I removed the ice bin and found the bin full of ice. I placed the ice bin back in and the ice maker harvested and filled with water. I advised the customer that due to the air leak in the FC section because of the warped door, will cause the temps in the freezer to get above 10-12 degrees. Due to the temp change, the ice maker won’t cycle. I also found the right door gasket torn at the top left corner nearest the mullion. I am ordering the FC door & gasket and right door gasket. Office to schedule return service due to the parts being OOS. No water leaks observed during service.; ordrng 2 W10830274 (gasket-fip)s and 1 W1130
Near Pflugerville, TX 78660
David S
Job Details: 11/19/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for fridge making a noise. I inspected the unit and work area. I tested the evap fan, the dampener. I turned the compressor on and off and the customer stated that’s what they are hearing. I inspected the compressor and found it mounted properly, and nothing is running against it. I spoke to the customer about how the compressor operates and they they will hear it ramp up for a few seconds on startup and than it I’ll quit back don. Job complete."
Near Jarrell, TX 76537
Wesley
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite and found unit cooling properly. Ice maker does not work. Found unit not filling ice maker. Ordering ice maker and valve.. ; ordrng 1 W11294907 (IM) and 1 WPW10341329 (VALVE)
Near Austin, TX 78748
Luis
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to install parts previously diagnosed installed ice maker installed a new ice container ran ice maker through a cycle water filled ice maker
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL MDBH979AWS4 "Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found start and cancel keys not responding. Performed diagnostics mode and found unit started cycle. Monitored test cycle and found all components operating. Gained access to control and UI, disconnected ribbon and reconnected. Found same response. Will need to replace UI. Contacted parts department and found no ETA on part (SR). Informed customer on part availability.
Near Austin, TX 78736
Kevin
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL WDF330PAHW1 "Arrived on site and replaced friction pads diagnosed on previous visit, after replacement dishwasher door is now operating properly, job complete"
Near Austin, TX 78753
Jimmy J.
Job Details: 11/19/2020
REFRIGERATOR AMANA ART318FFDS06
Near Round Rock, TX 78665
Andy
Job Details: 11/19/2020
WASHER WHIRLPOOL WTW8040DW2 Arrived on site for washer making noise. Tested and inspected unit and found failed gearcase. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10734521 (slider) and 1 W11455453 (GEARCASE )
Near Austin, TX 78704
Jacob
Job Details: 11/19/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit leaking. Tested unit. Unit was misdiagnosed. Found that the dispenser drawer was leaking. Ordered part. Request 2 man. Office to reschedule. ; ordrng 1 REQUEST (2MAN) and 1 W11465532 (DISPENSER DRAWER )
Near Austin, TX 78734
Robert
Job Details: 11/19/2020
ICE MACHINE KITCHENAID KUIC15NRTS3 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service
Near The Hills, TX 78738
Robert
Job Details: 11/19/2020
ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on job for complaints of no ice. Found the condenser blocked with pet hair and dust. Removed blockage and test. After cleaning condenser operation normal.
Near Austin, TX 78752
Scott
Job Details: 11/19/2020
RANGE WHIRLPOOL WFE320M0EW2 "Arrived on site , replaced control . Preheated oven ,all burners on top working . Look like outlet has been replaced as well . All checked normal . Job complete ."
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/19/2020
DRYER GE GTD72EBSN0WS "Arrived on site to test unit for not heating. Found bad high limit thermostat. Replaced thermostat, tested unit, unit is working good. Found venting leading to exterior is clogged preventing proper ventilation. Advised customer to have venting cleared prior to using unit to prevent further damage. Job complete."
Near Kingsland, TX 78639
Cliff
Job Details: 11/19/2020
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to replace previously ordered parts for ice machine. Replace circulation pump and found no change in water level during fill. Control is misregistering water level sensor and will need to be replaced along with external drain pump. .; ordrng 1 W11034363 (cntrl-elec)
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/19/2020
DRYER SAMSUNG dv42h5200ep/a3 "Arrived n site for dryer not tumbling. Inspected unit and work area. Found top already removed. Found belt still attached. Disassembled unit and found broken idler pulley. Removed broken pulley and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78731
Kevin
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL KUDS01IJBS0 "Arrived on site and inspected dishwasher and found tub spray arm has broken off. Sound prescreen part one of the attachments is broken. Used customers original and reattached it to upper spray arm and confirm it is operating properly. The water leaks from connections at time of service, job complete"
Near Manor, TX 78653
Matthew
Job Details: 11/19/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite to replace previously diagnosed parts. Replaced wave guide cover. Tested unit and unit is functioning properly. Job complete
Near Liberty Hill, TX 78642
Kayman
Job Details: 11/19/2020
OVEN WHIRLPOOL WOD51EC0HS00 Arrived onsite for oven showing upper cooling fan error and won’t cook. Upon inspection I found the upper cooling fan sounded abnormal or scratchy. I accessed and replaced the blower. I went to component activation and tested the upper cooling fan. The new fan sounded much better. I attempted to preheat he oven at 350 and after about 5 mins the same error appeared and the unit stopped preheating. I am ordering a main control (W11261167) for the upper oven. And (W11261169) lower oven just Incase.; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)
Near Marble Falls, TX 78654
Cliff
Job Details: 11/19/2020
DISHWASHER KITCHENAID KUDI02CRBS3 Arrived on site to replace overlay for dishwasher. Replaced overlay and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
David S
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived on site for fridge not having lights or dispensing water or ice. I inspected the unit and work area. I found the fridge with no lights, controls not responding. I power cycled the unit and found it still no operating. I checked the voltage to the unit and found 120v at the outlet. I am ordering the Orion board, gf2 board and the UI panel. The office will reschedule when we have an eta on parts. I left the unit unplugged so the compressor doesn’t burn out.; ordrng 1 W11330486 (UI PANEL) and 1 W11336586 (ORION BOARD) and 1 W11450890 (GF2)"
Near Austin, TX 78759
Scott
Job Details: 11/19/2020
WASHER MAYTAG MVWB765FW0 "Arrived on site for washer making a lot of noise . Found oil on rotor and on cabinet walls . Also found agitator not sitting properly on gear spindle . Quoted for gearcase , agitator , screw , clutch, slider ,spanned nut . No water leaks detected at time of service.; ordrng 1 W10752187 (SCREWE) and 1 W10909670 (SPANNER NUT ) and 1 W11161960 (AGITATOR )"
Near Austin, TX 78746
Kevin
Job Details: 11/19/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Ive done site and found customers experiencing condensation on vertical mullian. On test 85 in diagnostic cycle changed the vertical heater to always on to prevent this. Customer also heard a noise for several days and then it stopped. Discussed all possibilities including freezer door being slightly open and frost buildup on fan blades. Refrigerator is currently quiet, no water leaks from connections at time of service, job complete."
Near Killeen, TX 76549
Al
Job Details: 11/19/2020
OVEN WHIRLPOOL WFE550S0HZ1 Arrived onsite to install previously ordered part. Removed and replacer the control and discovered the main harness was severely damaged and burned. Unit will need a main harness to complete the repair. Ordering the main harness. ; ordrng 1 W11458883 (MAIN HARNESS)
Near Austin, TX 78731
Kevin
Job Details: 11/19/2020
DISHWASHER KITCHENAID KUDE70FXPA3 "Arrived on site and replaced inlet water valve diagnosed on previous visit, after replacement ran two diagnostic cycles to confirm all functions are operating properly. job complete"
Near Lago Vista, TX 78645
Lou
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit dispensed water into the tub and the motor failed to come on. Tested ohms to the motor and it was out of range. Tested voltage from the control and found none. Advanced through testing and the dispenser, drain pump, element all operated as designed. I am ordering the sump/motor assembly and element and CNOTE-AUTHORIZATION for the sump & control. Ordering element just in case. No water leaks observed during service. Office to schedule return service due to parts being OOS. ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10703867 (heater) and 1 WPW10482502 (pump&motor)"
Near Austin, TX 78749
Leonardo
Job Details: 11/19/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to replace tub and inner door and hinges. Opened new inner door and found part damaged. Ordering inner door W10908291 office to reschedule. ; ordrng 1 W10908291 (INNER DOOR )
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/19/2020
RANGE KITCHENAID KFGC506JSS00 Arrived on site to inspect range for oven door not operating properly and oven not heating. Tested all parts and components and found no failures with door and oven preheated to 350 within proper amount of time. Informed homeowner of findings. No further repairs are needed and all is working properly at this time.
Near Manor, TX 78653
Matthew
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived onsite for dishwasher not filling with water. Upon inspection found unit was filling with water however the motor was faulty and would not complete a was cycle. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Georgetown, TX 78626
Paul
Job Details: 11/19/2020
WASHER MAYTAG MHW3505FW1 Arrived onsite for a washer to replace the previous diagnosed parts. Ms stated the selector knob acts up and wont move to the selections sometimes. I checked the console and found the knob selector not responding correctly acting like a loose connection. The knob has been hit by the door that enters the garage. I replaced the drain pump and tested the unit in the diagnostics cycle. The unit completed the cycle and worked as designed. Call complete.
Near Austin, TX 78701
Jacob
Job Details: 11/19/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for water dripping from the dispenser drawer. Tested unit. Didn’t see water dripping from unit. But did find old water marks from the dispenser area. will need a 2MAN to comeback to replace the dispenser drawer. Unit is a double stacked unit. Office to reschedule ; ordrng 1 REQUEST (2MAN)
Near Austin, TX 78723
Matthew
Job Details: 11/19/2020
MICROWAVE MAYTAG MMV1153BAW Arrived onsite for microwave not working. Upon arrival could not duplicate issue. Microwave was working properly. Tested unit heating and was heating properly. Job complete
Near Jonestown, TX 78645
Paul
Job Details: 11/19/2020
OVEN WHIRLPOOL KFDC558JSS00 "Arrived onsite for a range with the large oven still not cooking correctly and the small oven making a loud fan noise when its turned on. I tested both ovens. I found the small oven cooling fan making a whining noise when its first turned on. The cooling fan needs to be replaced. I tested the temp in the large oven in convection bake at 350 degrees and found the temp within 5 degrees of set point. Ms stated she was having the issue cooking pizza at 425 degrees so I raised the set point to 425 degrees and tested. The temp cycled between 407-439 degrees on the 3rd cycle, 392-426 on the 4th cycle, and 410-443 degrees on the 5th cycle. The temps are all over the place at the higher settings and the control needs to be replaced. Ordering W11248652 blower & W11398684 cntrl-elec. Office to RS.; ordrng 1 W11248652 (Blower) and 1 W11398684 (Cntrl-elec)"
Near Austin, TX 78739
Jacob
Job Details: 11/19/2020
DRYER WHIRLPOOL GHW9300PW4 Arrived onsite to replace shocks to the unit. Replaced shocks. No issues at this time. Job complete
Near Buda, TX 78610
Andrew
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to replace ice maker from previous diagnosis. Icemaker I was sent with was an old used one. Customers initial complaint of ice build up around freezer door and bottom of fridge doors is caused by a bowed drip pan causing water to accumulate on bottom of refrigerator and dripping out freezing on doors. Needing ice maker and shims to fix issues. ; ordrng 1 DRIPPANSHIMS (SHIMS) and 1 WPW10764668 (ice maker)
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/19/2020
DRYER WHIRLPOOL MED6230HW0 "Arrived on site for customer complaint of broken feet, I installed new feet, tested good."
Near Lakeway, TX 78738
Leonardo
Job Details: 11/19/2020
MICROWAVE KITCHENAID KCMS1555RSS2 Arrived on site to test unit for not being able to open door. Test unit and found broken push button. Will need new push buttons stainless 8205817 ; ordrng 1 8205817 (STAINLESS BUTTON ) and 1 NEEDSRESEARCH (NEEDS RESEARCH )
Near Austin, TX 78734
Robert
Job Details: 11/19/2020
WASHER WHIRLPOOL MVW6230HW0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site to install previous diagnosed part. Gained access to ice maker. Removed failed ice maker and found installed new. Monitored ice maker Hagerstown cycle. All tested good, no water leaks detected.
Near Georgetown, TX 78626
Wesley
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite and found control loose against console. Tightened with additional screws. Unit is now able to be used. Advised on repair.
Near Austin, TX 78756
Scott
Job Details: 11/19/2020
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site ,replaced control and dispenser . Ran diagnostics wash and a quick wash cycle . All checked normal . No water leaks detected at time of service. Job complete ."
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY04 "Arrived n site for refrigerator leaking water underneath. Inspected unit and work. Found water from underneath and none in freezer. Removed access panel and found traces of water by valve. Cycled ice maker and found leaking from main inlet valve. Removed water line from valve and inspected, reinstalled line and tested again and found still leaking. Will need to replace inlet valve and test again. May need to replace water reservoir too, informed customer of failure . ; ordrng 1 W10502642 (WATER RESERVOIR ) and 1 WPW10498990 (NOTE VALVE)"
Near Mustang Ridge, TX 78610
Andrew
Job Details: 11/19/2020
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site to test unit for not heating properly. Temp was fluctuating on UI. Replaced sensor, tested unit to 350, unit works good. Job complete."
Near Austin, TX 78745
Kevin
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site and inspected refrigerator and found fresh food area is warmer than it should be. Set refrigerator into a diagnostic cycle and could not get damper to open. Did not have a prescreened damper but replace control board. Replacing control to not have any positive affect damper will still not open. Will need a new one to correct issue.; ordrng 1 WPW10594330 (Damper)
Near Austin, TX 78757
Scott
Job Details: 11/19/2020
DRYER WHIRLPOOL WHD5090GW0 "Arrived on site for no power to dryer . Turned unit it on right away with out touching anything but power button . Started a cycle with no issues . Ran diagnostics all checked normal , no error codes .
Near Austin, TX 78759
Scott
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 "Arrived on site for ice maker not producing ice and leaking a lot . Found valve has been dripping in icemaker . Ordering valve . . Call to set return ; ordrng 1 WPW10258562 (VALVE )"
Near Buda, TX 78610
Andrew
Job Details: 11/19/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to test unit for broken hinges. Found both left and right hinges were broken. Replaced hinges, tested unit, unit works good. Job complete."
Near Pflugerville, TX 78660
Andy
Job Details: 11/19/2020
RANGE WHIRLPOOL WFC315S0JS0 Arrived on site for range panel damaged. Tested and inspected unit and found damaged panel. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Driftwood, TX 78619
Brandon
Job Details: 11/19/2020
REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site for customer complaint of unit not cooling properly, unit was unable to be worked on, rescheduled
Near Austin, TX 78744
Kevin
Job Details: 11/19/2020
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site and inspected range and found oven will not ignite on bait cycle. Adjusted igniter end it is now heating properly. Also adjusted center burner, took one picture of oven operating normally, job complete"
Near Austin, TX 78758
David S
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for ice maker not making ice. I inspected the unit and work area. I tested the dispenser and found the water pressure low. I removed the water filter and found the filter housing failed and leaking. I inspected the ice maker and found the fill tube iced over. I cleared the ice and the ice maker harvested and filled. I am ordering the filter housing to complete the repair. ; ordrng 1 W11162042 (FILTER HEAD HOUSING )
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/19/2020
OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site for When baking cookies, half of them get burn. Yesterday, turn oven to preheat and smell like gas. Burners are having issue when starting. Ran three sets of temp on a preheat of 350. Average of 351. Oven heating as designed. Adjust three burners that were either set too open or too closed. No gas leaks detected during service. Job completed."
Near Cedar Park, TX 78613
David S
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL MDB9979SKZ "Arrived on site for dishwasher showing code f9e1. I found service pointer W11482561. I removed the failed drain pump, and found all of the chopper pieces. I installed a new drain pump and ran the unit through diagnostics cycle. The unit is operating as designed. No water leaks detected. Job complete."
Near Liberty Hill, TX 78642
Kayman
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for RC ice maker not producing ice. Upon inspection I found the ice maker tray full of ice needing to be dumped. I ran test 59 for ice maker harvest and it would not complete a harvest cycle. I ran test 56 and an error code of E5 came up on the display indicating a faulty IM thermistor. I tested the resistance of the ice maker thermistor and found the HV control was not reading the thermistor correctly . I replaced the IM and HV control and tested functions of the IM. All functions passed. No leaks detected during time of service. Job complete.
Near Austin, TX 78748
Luis
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL ED5PHAXSQ00 "Arrived on site for noise complaint. Powered unit on diagnosed noise from defective condenser fan motor,replaced motor assembly powered unit on noise no longer present
Near Leander, TX 78641
Paul
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for a refrigerator still not producing ice. I found the ice bucket empty and no ice in the icemaker mold. I tested the ice level sensor and it checked good. I tested the thermistor and it passed. I ran the harvest test and it worked as designed. I ran the fill test and the mold filled with water. I found no error codes stored. I ran the ice box fan test and found the fan surging and not running properly. I checked voltage to the fan and it was only getting 7VDC from the control. I replaced the main control again and tested the fan. All is working as designed. I called techline and explained what I had done to Richard SR# 7729322888.
Near Lakeway, TX 78734
Robert
Job Details: 11/19/2020
DRYER WHIRLPOOL LEQ9508PW0 Arrived on job for complaints of no heat. Found the element open. Replaced heater and test.
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/19/2020
MICROWAVE WHIRLPOOL KOCE500ESS09 "Arrived on site to test unit for error code f9e0(product miswire). Found appliance manager was just dangling and L1 connection was not properly connected(took pics). Secured appliance manager and properly inserted L1 connection(took pic). Cycled power to unit, erased error code. Tested unit to 350, unit tested good. Tested water in microwave for 1, 2, and 3 mins. Unit tested good. All functions are operating as designed. Job complete."
Near Cedar Creek, TX 78612
Matthew
Job Details: 11/19/2020
WASHER MAYTAG MVWX655DW2 "Arrived onsite washer leaving water in dispenser tray. Upon inspection found dispenser tray assembly incorrect. Reassembled tray, tested unit and had no issues. No leaks present at this time. Job complete"
Near Bastrop, TX 78602
Matthew
Job Details: 11/19/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for oven set to demo mode. Adjusted settings, set time and date. Instructed customer on proper connectivity and to activate the WiFi for proper functionality. Job complete"
Near Smithville, TX 78957
Matthew
Job Details: 11/19/2020
DISHWASHER KITCHENAID KDTM704EBS0 Arrived onsite for dishwasher leaking. Upon inspection found water being ejected from bottom compartment under door frame. Looks to be the spray arm getting caught up and allowing water escape the tray. Need to replace spray arm assembly. Notified customer that unit will continue to leak if use in current condition. Office to reschedule.; ordrng 1 W10860176 (arm-spray)
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/19/2020
WASHER WHIRLPOOL MVWB880BW0 "Arrived n site for washer not filling. Inspected unit and work area. Performed diagnostics mode and monitored operation. Found on step C2 through C4, found tub was not filling with water. Inspected stator and bearing. Ran unit th right a high spin. Found failed inlet valve. Removed failed inlet valve and installed new. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected.
Near Cedar Park, TX 78613
David S
Job Details: 11/19/2020
RANGE JENN-AIR JDRP548HL00 "Arrived on site for damage to the range. I inspected the unit and work area. I found the broiler glass shield broken, I found the door not closing properly and turning off the light, I found scratches all along the control panel, and I found chipping and breaks on the grates. I am ordering both hinges, both receivers, all 6 grates, glass shield, and a new control panel. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11193191 (BROIL SHIELD ) and 1 W11289593 (CONTROL PANEL) and 3 W11316722 (GRATES)s and 1 W11317948 (HINGE RECEIVER RIGHT) and 1 W11318331 (HINGE RECEIVER LEFT) and 1 W11390105 (LEFT HINGE ) and 1 W11390124 (HINGE RIGHT)"
Near Austin, TX 78717
David S
Job Details: 11/19/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for oven not heating properly. I inspected the unit and work area. I found fault code F3E0, I replaced the oven temp sensor. I preheated the oven and found it preheated to 380 degrees. I watched the oven cycle and found it averaging 350 degrees when set to 350. Job complete."
Near Round Rock, TX 78665
Andy
Job Details: 11/19/2020
MICROWAVE WHIRLPOOL WMH32519HW4 Arrived on site for microwave display not working. Tested and inspected unit and found failed display. Ordering needed part. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11333816 (DISPLAY )
Near Austin, TX 78733
Kevin
Job Details: 11/19/2020
DISHWASHER KITCHENAID KUDS30FXSS2 "Arrived on site and replace wash motor and water tube diagnosed on first visit. After replacement dishwasher is operating normally. No water leaks from connections at time of service job complete"