Near Austin, TX 78731
Scott
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for leaking fridge . All was dry when arrived did find drain tube not in dripmtray bracket . And not sitting flush to bottom of cabinet . Reattached drain . No water leaks detected at time of service .job complet
Near Killeen, TX 76542
Arthur B.
Job Details: 03/21/2019
COOKTOP WHIRLPOOL G7CE3034XS00 Arrived onsite for customer complaint of knob broken on cooktop. Confirmed that 2 knobs were cracked causing knobs not to turn on. Removed and replaced knobs. Tested unit. All elements now work as intended. No other issues found.
Near Austin, TX 78744
Leonardo
Job Details: 03/21/2019
RANGE WHIRLPOOL WFE530C0EB0 Arrived on site to testa unit for unit tripping breaker. Test unit and found melted terminal block. Replaced terminal block test unit and unit test good. Turned all burners on and all got to high. Turned oven on and oven test good. Advised customer that if the breaker Trips to get an electrician to check the breaker job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 03/21/2019
FREEZER KITCHENAID KRFF707ESS01 "Arrived on site for over freezing in freezer and defrosting in freezer at time of visit unit cooling. Ran diagnostics thermistors passed,ran bimetal test and read open,exited diagnostics and ran test again and read closed. Powered breaker off to reset controls,powered unit back on and ran diagnostics all test passed,changed defrost setting to basic. If problem continues will need to order Evap fan that comes with thermistors and bimetal(W11032800)"
Near New Braunfels, TX 78130
Robert
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW8000DW5 Arrived on job for complaints of start button not working. Ran diagnostics and got stuck button code. Replaced console and test.
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for the unit will not dispense water or ice. Tested the unit and found no water will dispense. Used a bypass and still no water. Gain access to the valve and there is no voltage to the valve when pressing the paddle. Unit will need a new control but will need a UI , valve, and reservoir for next visit just Incase. Customer will be out of town and will be back on April 1 and wants a PM appointment.; ordrng 1 CNOTE (CNOTE) and 1 W11043763 (cntrl-elec) and 1 W11265135 (UI)"
Near Waco, TX 76708
Al
Job Details: 03/21/2019
WASHER GE GTW460ASJ8WW Arrived to inspect washer not draining. Confirmed the complaint and removed and replaced the pump. Reassembled the unit and unit still wouldn’t drain. OFFICE TO GET AUTHORIZATION FOR NEW CONTROL BOARD FOR UNIT.Control board ordered. Will return on 3/21/19 if authorization goes through.NEEDS MORE WORK.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WH18X28176 (CONTROL BOARD)
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site. Check for too much ice issues. Found Thermistor on ice maker allowing ice to overflow. Replaced Ice bin thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site. Check for too much ice issues. Found Thermistor on ice maker allowing ice to overflow. Replaced Ice bin thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site. Check for too much ice issues. Found Thermistor on ice maker allowing ice to overflow. Replaced Ice bin thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near Burnet, TX 78611
Cliff
Job Details: 03/21/2019
DRYER GE GFDR480EFWW1 Arrived on site to replace grill for dryer. Replaced grill and as grill came with a new sensors did not have to replace with new sensors. Tested unit and found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/21/2019
DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site To replace door panel for dishwasher. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found Time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site. Check for no water issues. Found bad filter base. After replacing filter base also found bad single water valve behind unit. It will need single water valve to repair unit. Office to reschedule; ordrng 1 W10865826 (WATER VALVE )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site. Check for no water issues. Found bad filter base. After replacing filter base also found bad single water valve behind unit. It will need single water valve to repair unit. Office to reschedule; ordrng 1 W10865826 (WATER VALVE )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site. Check for no water issues. Found bad filter base. After replacing filter base also found bad single water valve behind unit. It will need single water valve to repair unit. Office to reschedule; ordrng 1 W10865826 (WATER VALVE )
Near Round Rock, TX 78664
Wesley
Job Details: 03/21/2019
REFRIGERATOR ADMIRAL HMG211470 Arrived on site and addressed all concerns. Temp and knocking I was able to advise were normal and could be adjusted. Tested icemaker and found unit able to be cycled manually. Advised that in event of no production icemaker would need to be replaced. All else checks good.
Near Killeen, TX 76549
Al
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer with broken inlet valve in UNIT 518. Confirmed the complaint and removed and replaced the valve. Tested unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Florence, TX 76527
Jonathan
Job Details: 03/21/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not running. Performed diagnostics and tested voltage at outlet and found lose of neutral. Tested at dryer and found same results. Flipped breaker to dryer a couple of times and was able to get unit to operate. Recommend customer to contact an electrician. Unit checks good.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Checked for no water issues. Found error code for long fill. Ran diagnostic test and found water valves opening up all the way with good pressure. Will need main control and will bring water valves for back up. Office to reschedule; ordrng 1 W11322883 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Checked for no water issues. Found error code for long fill. Ran diagnostic test and found water valves opening up all the way with good pressure. Will need main control and will bring water valves for back up. Office to reschedule; ordrng 1 W11322883 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Checked for no water issues. Found error code for long fill. Ran diagnostic test and found water valves opening up all the way with good pressure. Will need main control and will bring water valves for back up. Office to reschedule; ordrng 1 W11322883 (CONTROL )
Near Austin, TX 78729
Tyler B.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on sote for unit not dispensing Ice, found motor not engaging, removed motor and replaced and tested good no leaks on site"
Near Austin, TX 78731
Scott
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice , ran all associated test related to IM and dispenser . All passed except IM valve can hear valve but no water is getting to IM. Ordering valve ; ordrng 1 W10873098 (valve)"
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site and tested operation. I found leak coming from reservoir connector at filter head due to a crack in the elbow. I also found ice has gotten on the fan motor causing a high pitched noise. Cleared ice from fan and tested. Upon further inspection I found ice has built up all around the ice maker air inlet and return vent. Installed perma gum around ports to seal air leak. Installed new reservoir and tested for leaks. All water connections dry after repair. Job complete
Near Killeen, TX 76549
Al
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect top rack rust. Confirmed the complaint and removed and replaced the rack, wheels and stop. JOB COMPLETE"
Near Round Rock, TX 78681
Lou
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect screws in dishwasher tub. Upon further inspection, the customer handed me two screws and said that she found one in the tub of the dishwasher and one on the floor. I advised that they were mounting screws. I took t(e screws and remounted the unit to the cabinet and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and found warm temps in fresh food as well as the freezer above normal range. I found the fresh food evaporator completely frozen over and will require time to defrost. Customer also concerned about hammering pipes with dispenser. Unit will need new control, harness and pressure regulator for water issue. Call to be weighed for 2 hours to defrost evaporator and make repairs due to wood floor. ; ordrng 1 CNOTE (2 HOURS) and 1 W10786952 (valve)"
Near Leander, TX 78641
Lou
Job Details: 03/21/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, the customer advised that the two front burners don’t always ignite. I tested all burners and the two front were intermittent. I attempted the adjust the caps and nothing changed. I am ordering the caps and a burner and will return with all prescreened parts except the control and valve. I scheduled return service for 03/21/19. No gas leaks detected during service.; ordrng 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head)"
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/21/2019
OVEN WHIRLPOOL RBS305PRS00 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found broiling element will not shut off unless cooking selection is completely cancelled. This is due to a shorted main control board. Replaced main control board and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Lou
Job Details: 03/21/2019
OVEN WHIRLPOOL WEE760H0DS0 "arrived on site to inspect range error code. Upon further inspection, I placed the unit in diagnostics and checked error codes. F8E0 appeared. I continued in diagnostics and tested the cooling fan and it did not operate. I unplugged the unit and removed and replaced the cooling fan and tested again. Unit operated as designed. Customer provided a copy of his closing documents for warranty verification. Job completed."
Near Austin, TX 78739
Leonardo
Job Details: 03/21/2019
VENTHOOD KITCHENAID KVWB606DSS1 "Arrived on site to test unit for touchpad not always responding. Test unit, not all buttons responding. Replaced control board test unit all operation functional."
Near Austin, TX 78704
Wesley
Job Details: 03/21/2019
WASHER MAYTAG MHWC7500YW0 Arrived on site and found unit able to spin and lock operating properly but not ever reaching hi speed spin. Unit will require to men to repair. MCU needed to repair spin speed error. Office to reschedule 2 man; ordrng 1 2MAN
Near New Braunfels, TX 78132
Kevin
Job Details: 03/21/2019
WASHER WHIRLPOOL MVWX655DW0 "Arrived on site and inspected washing machine and found during spin cycle basket is not moving but wash plate spins as expected. Attempted to remove wash plate to inspect gear case and hub and found wash plate is seized. Customer doe not want to continue repair, collected service fee, job complete"
Near Austin, TX 78717
Lou
Job Details: 03/21/2019
DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect dishwasher not heating. I placed the unit in diagnostics and it showed error code F7E1. I cleared the code and continued with testing. I placed my multimeter clamp around the black wire at the junction box and checked for Amps when the element came on; however, the element never came on. Upon further inspection, I found that the left side connection to the element was not connected. I reconnected the connector and tested the unit and it operated as designed. No water leaks observed during service, job completed. Due to SD-Mobile being down, I was unable to get a signature from the customer."
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for F3E1 failure code. Checked hoses traps and connections. Removed and replaced faulty pressure switch. Cleared codes in diagnostics. All water connections are dried.
Near Austin, TX 78724
Wesley
Job Details: 03/21/2019
RANGE WHIRLPOOL RF362LXTB2 Arrived onnsite and found unit block l1 melted damaging both adjoining harnesses and the block.
Near Austin, TX 78702
Wesley
Job Details: 03/21/2019
DRYER WHIRLPOOL MGD6000AG1 Arrived on site and found hinge base metal failure. Ordering hingebase and bolts. As bolts have been removed and misplaced. All else checks good. Quoted a total of 298.75 plus tax nothing collected today due to salon bustle. ; ordrng 1 WPW10208415 (door hinge) and 8 WPW10288126 (screw)s
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/21/2019
COOKTOP KITCHENAID KGCU462VSS02 Arrived onsite for customer complaint of cooktop flames too high on burners. Tested all burners and found all work as intended. Did find igniters spark when on low. Removed center section and found metal touching igniters. Adjust wiring and reassembled. Unit now works as intended. No other issues found. No gas leaks detected at time of service.
Near Del Valle, TX 78617
Wesley
Job Details: 03/21/2019
DRYER MAYTAG MGDX655DW2 Arrived on site and found thermostat blown. Replaced with kit. Now unit heats as designed. All checks good.
Near Copperas Cove, TX 76522
Al
Job Details: 03/21/2019
REFRIGERATOR FRIGIDAIRE FFSS2625TS Arrived to inspect refrigerator leaking water from the freezer side dispenser area. Confirmed the complaint and removed and replaced the valve. Reassembled the unit and unit tested as designed with no leaks.All water lines were dry at the time of service.JOB COMPLETE.
Near Kingsland, TX 78639
Thomas L.
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for unit leaking. Tested unit and found inlet water line swollen. Replaced line as a preventative measure. Customer also requested that I clean her unit for her. All water connections are dry. Builder had to leave before work was completed. Left at 4:14
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 03/21/2019
RANGE GE JGB700EEJ4ES "Arrived on site for “stove regulator has leak” complaint. Inspected unit and found gas line, to regulator nipple covered in dope AND tape. Hose fittings should NEVER receive tape or dope. Removed dope and tape from hose end, turned on gas, bled air and tested for leaks. Could find no leaks. Unit is performing as designed."
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/21/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for unit give drain error and f3e1 error . Couldn't find any issue in drain or hose, ordering hose and control to be safe. No leaks on site ; ordrng 1 W11170706 (CONTROL ) and 1 WP353244 (hose)"
Near Austin, TX 78723
Wesley
Job Details: 03/21/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site and replaced control and console to repair repeat power failure problem. Verified power at control.
Near Cedar Creek, TX 78612
Scott
Job Details: 03/21/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site replaced clutch ,gearcase , suspension . Ran diagnostics test all checked good . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Lou
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "arrived on site to inspect refrigerator noises. Up. Further inspection, the customer advised that the unit gets very loud when the compressor comes on. I tested the unit in diagnostics and when I tested the diffuser, the customer advised that is the noise she is hearing. The diffuser motor was whining loudly. I removed and replaced the diffuser ad tested ad it operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
DISHWASHER KITCHENAID KDTM404ESS0 Arrived on site and tested operation. I found the unit has a fault for low water and heater stuck on. Ran diagnostics and found unit fills properly but wash motor is not starting. Instructed customer that the unit will need new sump assembly and control to repair. Control is covered under warranty. Installed new sump assembly and control. Tested operation and for leaks. I found unit working properly and all water connections dry at time of service. Job complete
Near Driftwood, TX 78619
Brandon
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for to replace door and control, after replacing unit tested good.
Near Austin, TX 78731
Paul
Job Details: 03/21/2019
MICROWAVE WHIRLPOOL KEMC308KSS04 Arrived onsite for the microwave with the door not closing properly. I found the springs broken on the door causing the issue.
Near Austin, TX 78746
Luis
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KBFC42FTS04 Arrived on site for water leaking. Diagnosed obstruction in drain causing drain to freezer over. Removed ice removed obstruction in drain flushed drain tube checked water flow through drain good unit working as designed.
Near Austin, TX 78753
Scott
Job Details: 03/21/2019
DISPOSAL WHIRLPOOL GC1000XE "Arrived on site for failed disposer . Unit would just hum . Tried the chuck and reset button . Neither fixed issue . Replaced disposal , tested and works normal . No water leaks detected at time of service . Job complete . Pic on new mid &ser"
Near Smithville, TX 78957
Scott
Job Details: 03/21/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Arrived on site , replaced blade , motor , and grommet .all checked good . No water leaks detected at timeof service . Job complete ."
Near Manor, TX 78653
Joseph C.
Job Details: 03/21/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for “temperature not right” complaint. Inspected unit and found control faulty. Ordering new control. Return for repairs on 03/21.; ordrng 1 W11122543 (cntrl-elec STAINLESS)
Near Spicewood, TX 78669
Leonardo
Job Details: 03/21/2019
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site to test unit for buttons stuck. Removed control and found loose screw making control go to far back making buttons get stuck. Secure control correctly test unit and unit test good job complete.
Near Temple, TX 76502
Steve C.
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW75HEFW0 Right on site for the unit has a error code on display. Tested the unit in diagnostics and receive error code F9E1 long drain. Found the drain ports on the rubber seal are clogged. Unclog the drain ports and tested the unit. Unit works properly and all water connections were dry at the time of service. Only charge the customer for the service fee.
Near Marble Falls, TX 78654
Cliff
Job Details: 03/21/2019
WASHER GE GTW460ASJ6WW Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found when control board was replaced initially it was not programmed for the correct model. Reprogrammed control through diagnostics and tested unit. Found all is functioning properly at this time.
Near Wimberley, TX 78676
Robert
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KUIC15PRXS2 Arrived on to replace pump and harness. After replacement test operation.
Near Austin, TX 78731
Cliff
Job Details: 03/21/2019
COOKTOP KITCHENAID KFGS366VSS02 "Arrived on site to diagnose a cooktop that is leaking gas. Tested unit and found left front and center burner valves are slowly seeping gas. Both valves will need to be replaced and flex line and regulator will need to be resealed to ensure no leaks under unit. Return date is set for 3/19/19; ordrng 1 8286919 (valve,burner (lf,rr)) and 1 WP8286917 (valve-brnr CENTER)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL ED5PHAXSL00 "Arrived onsite to install new heater to SxS refrigerator from prior visit’s diagnosis. Steamed all ice from drain tube, removed and replaced heater. Reassembled and tested unit. Unit now defrosts as intended. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76543
Arthur B.
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found sump not moving water. Removed an replaced sump and motor assembly. Tested unit. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Lakeway, TX 78738
Cliff
Job Details: 03/21/2019
MICROWAVE WHIRLPOOL KMHS120ESS2 "Arrived on site to diagnose a microwave that had caught fire. Upon initial inspection found homeowner had a baked potato catch fire inside the unit. As homeowner did not want to pay for any parts and only wants to replace the unit due to odor. I was not able to run any test or perform any repairs as it appears the unit has burned out the cavity thermostat due to heat, and it is non-operational at this time. No further repairs to be done at this time as homeowner is replacing the unit."
Near Kyle, TX 78640
Scott
Job Details: 03/21/2019
DRYER MAYTAG PYE2300AYW Arrived on site for unit not starting . Found no voltage leaving timer . Also found thermostat had failed again . Replaced timer and thermostat . Unit is now running and heating . No lint build up at time of service . Job complet.
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new ice door and ice bin. Verified proper seal from ice door to liner. Unit tests good. Job complete
Near Kyle, TX 78640
Brandon
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of no ice production, found faulty ice maker, ice maker on truck was damaged, ordering ice maker. Did not have service to collect payment; ordrng 1 W10882923 (icemaker)"
Near Waco, TX 76706
Al
Job Details: 03/21/2019
DRYER AMANA NED4655EW1 Arrived to inspect dryer not powering on. Confirmed the complaint and removed and replaced the fuse. Reassembled and tested the unit and noticed the customer wasn’t getting the 240 volts from the outlet. Advised customer about the issue and she will contact her landlord for repairs to the outlet.JOB COMPLETE
Near Georgetown, TX 78633
Jonathan
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for refrigerator not dispensing water or making ice. Performed diagnostics and tested water dispenser. Removed filter and tested. Found filter housing not engaging filter. Removed failed filter housing and installed new. Tested water dispenser and ice maker. All tested good, no water leaks present. Found customer had shelf liners on shelves and possible air blockage created (see SD-QuickPic). Spoke with customer on liners. Paid in full on check # 4905."
Near Austin, TX 78731
Luis
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for door not closing correctly,found mullion shifted down on door,adjusted mullion raised mullion checked door operation good door sealing correctly. Installed filter customer provided,cleaned condenser coil."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/21/2019
DISHWASHER KITCHENAID KDFE104DSS1 "Arrived on site for unit leakin found unit installed crooked causing door to not close proper. Leved and corrected and tested good, ran two cycles with no leaks office to collect labor"
Near Lakeway, TX 78734
Cliff
Job Details: 03/21/2019
OVEN WHIRLPOOL KEHU309SSS03 Arrived on site to diagnose and microwave that is throwing error codes. Tested unit and found F6E0 error code saved in control at time of arrival. Called tech line and spoke with Bruce. After running power checks he advised to change appliance manager for microwave. Ordering part and set return date for 3/21/19.File# 7724421747; ordrng 1 WPW10398151 (cntrl-elec)
Near Manor, TX 78653
Tyler B.
Job Details: 03/21/2019
RANGE WHIRLPOOL WFG540H0ES0 "Arrived on site for prior diag install, replaced burner head, orfice and knobs and valve and tested good with no gas leaks on site"
Near Austin, TX 78731
Leonardo
Job Details: 03/21/2019
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to replace orifice holder and screw. Found wrong screws took pictures of screws will need to order new screws. Will need to research ; ordrng 1 RESEARCH (SCREWS SEE PICS )
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW85HEFC1 Arrived on site for water valve failure code. Replaced valve and tested for leaks. All water connections were dry. All operations are now correct.
Near Round Rock, TX 78665
Lou
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher no water fill. Upon further inspection, the customer advised that they attempted to run the unit, but nothing happened. When I opened the unit, I found it to be completely dry and the unit was not level as the door was rubbing on the left side. I checked the water valve under the sink and found that it was turned off so I turned it on. I leveled the unit so the door didn’t rub anymore and found that when it was installed, it was not properly installed and the mounting screw was ruddying against the door on the left side due to it being the wrong screw. I removed t(e screw and advised the customer of the installation issue and they advised that the installer was coming back soon to fix the issue. I placed the unit in diagnostics with no error codes showing. Unit operated as designed. No water leaks observed during service. I made some recommendations on detergent & rinse aid use and use and care for the unit. Job c
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
OVEN WHIRLPOOL RBS305PVS02 Arrived on site and found control dead and no functions working. Removed control and verified proper voltage to control and tested fuse. Unit has failed control. Installed new control and tested operation. Unit working properly. Job complete
Near Manor, TX 78653
Joseph C.
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “water leaking from door” complaint. Inspected unit and found ice box fan not working. Ordering new ice box fan and icemaker. Return for repairs on Friday 03/22. Shut off icemaker, until repair can be made. No leaks detected, at time of service.; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11294907 (ICEMAKER)"
Near Austin, TX 78737
Brandon
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRT779REYW00 "Arrived on site for customer complaint of no water or ice, found cracked and frozen water reservoir, ordering part. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10300426 (reservoir)"
Near Hutto, TX 78634
Lou
Job Details: 03/21/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, I found that the front and rear left burners would ignite intermittently as does the front right burner. I attempted to adjust the caps and nothing changed. I removed and replaced both left side burner heads and tested and they both ignited as deigned. I removed and replaced the right front burner head using one from my van stock (WPW10515455) and tested it and it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78746
Cliff
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW8040DW0 Arrived on site to diagnose a washing machine is not completing cycles. Tested unit and found loose bolt on rotor assembly causing unit to misregister motor speed. Tightened bolt properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site customer complaint of unit not powering on, found faulty control, after control was replaced, unit tested good."
Near Austin, TX 78724
Wesley
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ Arrived on site and charged $8 to replace dead bulb. Also replaced board for faulty light relay keeping light on. All else checks good.
Near Austin, TX 78704
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL KSSC42FTS18 Arrived on site for no cool in fresh food diagnosed unit not defrosting removed cover found shorted defrost bimetal. Defrosted ice replaced defrost bimetal ran diagnostics all test passed unit working as designed; used 1 WPW2182381 (BIMETAL) from stock
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KSSC42QVS06 "Arrived on site for filter cap broken, replaced cap and cust supplied filter and tested good, no leaks on site Filter cap-
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
WASHER ELECTROLUX EIFLW55HIW0 Arrived on site and found customer has slid unit away from wall. I found with the water on the cold water flows freely through valve with unit off. Tested solenoids on valve and found the cold water inlet has failed in the open position. Installed new valve and tested operation. I found new valve functions properly and all water connections dry at time of service. Job complete
Near Austin, TX 78733
Scott
Job Details: 03/20/2019
COOKTOP KITCHENAID KGCU463VSS02 Arrived on site for one size flame med- small don’t change . Will need new regulator and second man. 2nd man due to unit in counter top and cabinets below . No gas leaks detected at time of service . Please call to set return visit . ; ordrng 1 2MAN
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/20/2019
OVEN JENN-AIR JJW2430DS01 arrived on site for F2 E1 failure code. Removed power and returned power. Failure code did not clear. Replaced control panel and unit now operates properly.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed new gasket on right rc door. Warmed gasket to relax and ensure proper seal. Recommended for customer to leave door closed for 30 minutes minimum for gasket to cool and set to proper seal. Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 03/20/2019
OVEN WHIRLPOOL WOD51EC0AB01 "Arrived on site and found customer is experiencing varying temperatures and lower oven. Replaced temperature sensor to correct issue, no further repair is required at this time, job complete"
Near Austin, TX 78705
Joseph C.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for “LF error code” complaint. Inspected unit and found pressure switch lying beside tub, with hole in hose and loose wire. Trimmed hole portion away from hose and reconnected. Reattached wire to harness. Tested unit four times. Restacked unit. Unit is performing as designed. No leaks detected, at time of service
Near Austin, TX 78717
James
Job Details: 03/20/2019
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and tested unit for not heating properly. Tested sensor and found to be out of range. Installed new sensor and tested operation. Unit heating properly and all functions test good. Job complete
Near Austin, TX 78746
Scott
Job Details: 03/20/2019
DRYER MAYTAG MED8200FW0 "Arrived on site for dryer running but not heating . Found element burned out . Clean a bunch of lint out of unit , would recommend getting vent cleaned . ; ordrng 1 WP8544771 (element)"
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not defrosting. Performed diagnostics and gained access to heater and defrost sensor . Measured defrost sensor resistance at 27 k ohms at room temperature. Measured heater resistance at 25 ohms. Per diagnostics mode and tested defrost cycle. Found main control sending voltage to element. Called tech support and spoke with Ed (SR# 7724402983). Went over test results. He stated to replace UI. Removed failed UI and installed new. Tested cooling operation. All tested good, no water leaks present."
Near Round Rock, TX 78665
Cliff
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated he did not need service at this time as problems created when dish soap was used instead of dishwasher detergent.
Near Austin, TX 78702
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on air for damaged plug found broken pin on power plug replaced harness assembly powered unit on unit powered on and started cooling. Brand new complex under construction
Near Georgetown, TX 78626
Cliff
Job Details: 03/20/2019
DRYER WHIRLPOOL WED5000DW2 Rived on site to diagnose a dryer that is making unusual noise. Found a belt slips from idler pulley causing abnormal noise when running. Remounted belt and tested unit. Found all is working properly at this time.
Near Austin, TX 78758
Joseph C.
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “will not drain” complaint. Inspected unit and found debris in drain pump. Removed debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near San Marcos, TX 78666
Leonardo
Job Details: 03/20/2019
COOKTOP JENN-AIR JED4430GS01 Arrived on site to test unit for f1e1 loose communication. Turned breaker off checked all connection on appliance manager and all connection test good. Put unit back together turned breaker on and unit working as designed job complete.
Near Austin, TX 78730
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite for the dishwasher leaking I found the float switch housing nut loose causing the leak. I tightened the nut and tested the unit. There were no water leaks present.
Near The Hills, TX 78738
Leonardo
Job Details: 03/20/2019
DOWNDRAFT KITCHENAID KIRD861VSS1 Arrived on site to test unit for unit not going down. Test unit and found bad motor for blower and motor to make it go up and down and bad board.
Near Austin, TX 78756
Cliff
Job Details: 03/20/2019
OVEN JENN-AIR JJW2430DS02 Arrived on site to diagnose an oven that has a light that will turn on by it self. Tested unit and found console with incorrect software revision. Replaced console and tested unit. Found all is functioning properly at this time and new console has correct software.
Near Cedar Park, TX 78613
Cliff
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found temperatures were set in such away it would cause the unit to freeze crispers. Readjust the temperature settings and found all is now working properly. No leaks were found at time of service.