Near Austin, TX 78737
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL ED25PWXBN00 "Arrived on site for water leaking,found water consistently dripping from valve causing icemaker to over fill. Replaced defective water valve,no leaks at water valve,tested dispenser no leaks in compressor compartment ran water to icemaker good.
Near Austin, TX 78748
Kevin
Job Details: 06/29/2020
DRYER WHIRLPOOL WED560LHW0 Motor and wheel parts did not return; ordrng 1 W11327190 (WHEEL) and 1 W11327190 (MOTOR)
Near Horseshoe Bay, TX 78657
James
Job Details: 06/29/2020
OVEN JENN-AIR JJW2430WP02 Arrived on site and tested operation. Found no faults in memory. Tested temps and found temps to be correct. Customer is experiencing the display will change temps on its own while baking. Unable to duplicate issue at time of service.
Near Round Rock, TX 78664
Andy
Job Details: 06/29/2020
COOKTOP KITCHENAID WCG97US0HS00 Arrived on site for cooktop burner not lighting properly. Tested and inspected unit and found failed burner heads. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service
Near Austin, TX 78750
David S
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on site for dishwasher not filling with water. I inspected the unit and work area. I found no fault codes in diagnostics, the unit would not fill. I replaced the inlet valve and tested the unit. The unit started to fill but would not wash. I inspected the unit and found good voltage going to the motor and the motor humming. I will have to order the pump and motor assembly o complete the repair. Ordering pump and motor W11025157. ; ordrng 1 W11025157 (pump&motor)"
Near Kyle, TX 78640
Leonardo
Job Details: 06/29/2020
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site to replace switch. Replaced switch test unit and then spring from actuator came off. Ordering new actuator WPW10451270. Office to reschedule. ; ordrng 1 WPW10451270 (ACTUATOR )
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site refrigerator having ice buildup in FC. Inspected unit and work area. Found ice buildup at front rail. Tested door operation and seal. Found gasket sealing. Will need to replace left and right door rails. Found no ETA available on part. Office to schedule for return. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site for oven heating issues. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance.
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
RANGE MAYTAG MGR5770ADB
Near Austin, TX 78754
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site for leaking fridge . Found ice build up at bottom of freezer , as well as ringing drain tube clogged with foam insulation . Removed obstructions in drain , water is flowing freely now to drip tray . No other leaks detected at time of service. Job complete ."
Near Georgetown, TX 78626
Cliff
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is not completing cycles. Tested all parts and components and found no mechanical failures at this time. Did note over suds error and long drain error saved in control. Advised homeowner as they were unaware of cleaning cycle. Also advised homeowner that with water softener and excessive suds building overtime cleaning cycle may need to be ran up to once every two weeks to correct issue and prevent it from reoccurring.
Near Austin, TX 78704
Leonardo
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WMH32519CS "Arrived on site to test unit noise and arc flash. Tested unit and found shorted diode, magnetron and capacitor.
Near Cedar Park, TX 78613
David S
Job Details: 06/29/2020
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for oven showing error code f9e0 and tripping the breaker. I inspected the unit and irk area. I found the function to be shorted out and the nuts welded onto the junction bolt. The main harness W11219898, and power cable pt400 with need to be replaced. .; ordrng 2 PARTSRESEARCH (JUNCTION BOLT NUTS )s and 1 PT400 (cord-power) and 1 W11219898 (harns-wire)"
Near Austin, TX 78756
David Z
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRT348FMEZ00 "Arrived on site to diagnose refrigerator that was freezing items in the RC compartment on the back of shelves. Checked unit and found that settings were set to colder, and items were on the back of the shelves and obstructing airflow. Showed the customer the adjustment point for the air channel in the freezer, and also explained to keep all items in the RC shelves pushed forward so that the airflow channel is unobstructed. All is working as designed at this time. Call complete."
Near Round Rock, TX 78681
David S
Job Details: 06/29/2020
OVEN KITCHENAID KODE500ESS04 "Arrived on site to install previous diagnosed parts. I removed the doors and replaced both outer panels and the handles due to rust spots. I removed the control panel and replaced new, due to rust spokes. I reassembled the unit and tested the units operation. Unit is operating as designed. Job complete"
Near Leander, TX 78641
Paul
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF540CWHB01 Arrived onsite for a refrigerator to replace previous diagnosed parts. I found a very low amount of refrigerant in the system. I replaced the compressor. I installed a dye drier and a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.00 oz’s of R134A. I tested the unit and found it working as designed. I inspected the evaporator and had a good frost pattern and found no refrigerant leaks on it. Call complete.
Near Austin, TX 78750
David S
Job Details: 06/29/2020
RANGE KITCHENAID KSIB900ESS0 "Arrived on site for range beeping and keys not working. I inspected the unit and work area. I entered diagnostics mode and found the unit showing 5 stuck key faults. I inspected the keypad of the unit, and the wiring for the controls. I will have to replace the keypad console to complete the repair. I am ordering the console W10547093(expart) to complete the repair. Office to reschedule due to availability.; ordrng 1 W10547093 (panl-cntrl)"
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is intermittently not operating properly. Tested all parts and components and was not able to find any failures with unit at this time.
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on job to replace refrigerator door. After replacement test operation all functions working properly. Customer said one shelf missing clip. Took pictures and ordered shelf; ordrng 1 W11300659 (GLASS SHELF)
Near Austin, TX 78749
Leonardo
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL KDTE104ESS0 Arrived on site to test unit for unit not washing correctly. Test unit and found unit working as designed at this time. Customer said the unit starts good but then stops spraying but it still continues through the cycle. Advised customer sump and motor could be getting hot and turning off. Will need to order new pump and motor WPW10605057 ; ordrng 1 WPW10605057 (PUMP AND MOTOR )
Near Cedar Park, TX 78613
Kayman
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived onsite for refrigerator / freezer gasket issue. Upon further inspection of the unit I found a small gap in the gasket. I applied heat to the gasket while I massaged that section in attempt to reform the seal. With success I advised customer to keep that freezer door shut for the rest of the day to give the rubber a chance to form in the correct position. Job complete.
Near Austin, TX 78726
David S
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site and installed customer ordered parts. I installed the left side upper track and a new adjuster assembly on the left side of the upper rack.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
WASHER ELECTROLUX EFLW427UIW0 Arrived on site for washer making noises when in high spin. Inspected unit and work area. Ran unit in normal spin cycle. Performed diagnostics mode and checked for fault codes. Activated spin cycle.
Near Austin, TX 78729
David S
Job Details: 06/29/2020
FREEZER WHIRLPOOL WRS973CIDM00 "Arrived on site to install previous diagnosed parts. I inspected the unit and work area. I found the fridge going through a defrost cycle when I arrived. I unplugged the fridge and removed and replaced the UI control. I powered the unit back on and tested the fans, thermistors, compressor, condenser fan, I metal defrost, and checked good and are operating as designed. I put the unit into test 38 and forced a short defrost. The unit started to defrost. I did a temp check in the freezer and fridge, I got 5 degrees in the freezer and 40 degrees in the fridge, temps are due to defrost. Unit is cooling properly. No water leaks detected.
Near Austin, TX 78750
David S
Job Details: 06/29/2020
RANGE KITCHENAID KFGG500ESS2 "Arrived on site for oven not hot enough. I inspected the unit and work area. I checked for any fault codes, and found none. I checked the thermostat and it show 75 degrees, the same as my air probe. I did a temp check on the bake setting and found preheat ended at 360 degrees when set to 350 which is normal. The oven went through 3 heat cycles which averaged 350 degrees. I explained how the unit operates to the customer. Unit is operating as designed."
Near Georgetown, TX 78626
Lou
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on site to inspect refrigerator ice maker operating intermittently and the right RC door gasket torn. Upon further inspection, I tested temps in the FC=8 degrees, RC=40 degrees, & icebox=7 degrees. I placed diagnostics and tested ice maker showing no error code, tested the IM thermistor and icebox fan and unit is operating as designed. I found the right RC door gasket top flap was torn.I removed and replaced the gasket and shaped it with my heat gun. Once installed, I recommended to the customer to leave the right door closed for 4-5 hours to allow the gasket to shape to the door/chassis. No water leaks observed during service, job completed."
Near Austin, TX 78750
David S
Job Details: 06/29/2020
WASHER KENMORE 110.298228 Arrived on site for washer not starting. I inspected the unit and work area. I found the unit getting proper voltage. I inspected the lid switch and found it had failed. I removed the failed switch and replaced it will be. I reassembled the unit and tested it. The unit filled and operated as designed.
Near Austin, TX 78739
Leonardo
Job Details: 06/29/2020
COOKTOP WHIRLPOOL CCGX2420B Arrived on site to test unit for spark and fire. Test unit and found bad switch. Ordering new switches WP71003385 ; ordrng 2 WP71003385 (SWITCH )s
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect wall oven control panel not working. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. Customer advised that the control panel display was jumping from date/time, the bake screen to the date screen, etc. I am ordering the console ad will return with the prescreened parts. Office to schedule return service, due to console being OOS, at which time I will replace the console and main control. ; ordrng 1 W11297709 (console)"
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
DRYER MAYTAG MEDB765FC0 Arrived on job for complaints of not heating. Tested electrical supply and found no L2 supply. Instructed customer to have electrician correct supply.
Near New Braunfels, TX 78130
Jacob
Job Details: 06/29/2020
DRYER WHIRLPOOL WED6620HC0 Arrived onsite for unit making noise. Tested unit. Could not find any noise issues with unit. Unit working as designed at this time. Job complete
Near Round Rock, TX 78664
Andy
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site for dishwasher issues and burning smell. Tested and inspected unit and found failed control and drain pump. Ordering needed parts. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10914557 (pump-drain) and 1 W11341628 (CONTROL )
Near Meadowlakes, TX 78654
James
Job Details: 06/29/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and installed new door and name badge. Verified proper fit and seal. Unit tests good. Job complete
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
FREEZER KITCHENAID KBSD608ESS01 Arrived onsite and used one module to repair lighting issue in freezer. All checks good. Unit is now operating as designed.
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived on job for complaints of noise and no ice. Found no water entering unit. Noise is from a dry pump. Replaced valve and test noise level normal with water in tub. No leaks detected at time of service
Near Austin, TX 78733
Wesley
Job Details: 06/29/2020
WASHER LG WM3360HVCA "Arrived onsite and after shutting main water to house, replaced water salves at washer. Unit is now operating as designed. All checks good. Tested thoroughly with Mr.Advised on repair."
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found defrost failure on RC evaporator due to miscommunication of controls and thermistors. RC evap harness, user interface, and main control will all need to be replaced to correct issue. Homeowner has signed defrost waiver and is aware to defrost unit 24 hours prior to service.; ordrng 1 W11087438 (motor-evap) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)"
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to inspect dishwasher door not closing. Upon further inspection , I found the door open ad I opened it all the way and could see that the door wasn’t right. I pulled the unit out to inspect springs and it appears that they have lost their tension and the lower corners of the inner panel are bent/warped. I am ordering the inner panel, springs, link kit and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 8194001 (LINK KIT) and 1 W10861000 (detergent dispenser) and 1 W10919271 (door-inner) and 2 WP8270020 (door spring)s"
Near Manor, TX 78653
Andy
Job Details: 06/29/2020
REFRIGERATOR LG LFX31925ST/00 Arrived on site for refrigerator ice buildup and leaking. Tested and inspected unit and found failed drain tube. Ordering needed part. Office to schedule return trip. Instructed customer to keep close eye on unit to prevent water damage risk. ; ordrng 1 5251JA3003D (DRAIN TUBE) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Lockhart, TX 78644
Richard
Job Details: 06/29/2020
WASHER MAYTAG MVWB725BW0 Arrived onsite for the washer leaking water. Installed new dispenser assembly and tub ring that was ordered. Tested washer and no leaks. Issue has been resolved.
Near Killeen, TX 76543
Al
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer leaking water.Ran diagnostics test mode and when unit drained the drain exit at the wall sounded like a cup filling with water, then overflowed.Customer was present and saw the issue.She will contact a plumber to fix the drain at the wall.Unit operates as designed.Job complete"
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
OVEN JENN-AIR JJW2430DP01 "Arrived on site to inspect wall oven error code. Upon further inspection, I found the unit non-responsive and showing the error code F2E1. Customer advised the unit light would come on by itself intermittently. I attempted to place in diagnostics and unit filled. I cycled power to unit and removed and replaced the console and cycled power and placed in diagnostics. No error codes showing and correct version installed (14.0.0). Service covered under warranty. Job completed."
Near Kyle, TX 78640
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site for loud noise diagnosed noise from gears in damper control. Replaced defective damper control powered unit on noise no longer present.
Near Belton, TX 76513
Tyler
Job Details: 06/29/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site for a dryer that was making a vibrating noise. Upon further inspection found that all of the dryers running there is a slight vibration to it that is not normal. Will need to come back with parts to make repairs. It looks as though the idle pulls and rollers are internally starting to have bad bearings. Parts ordered: 279640, W11126010, WPW10314173, & WPW10512946; ordrng 1 279640 (pulley,idler) and 1 W11126010 (motor-drve) and 4 WPW10314173 (support)s and 5 WPW10512946 (ring)s"
Near Austin, TX 78730
Wesley
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived onsite and replaced console to fix time and date acceleration. Advised customer on use and care. Al checks good.
Near Austin, TX 78757
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site ,replaced UI ,control and diffuser . All checked normal . Instructed customer to track temps . No water leaks detected at time of service . Job complete ."
Near New Braunfels, TX 78130
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site for water leaking. Customer defrosted unit installed updated drain tube kit per service pointer. Installed a uv drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. AUTHO for drain tube S38253; used 1 W10619951 (DRAIN TUBE) from stock
Near San Marcos, TX 78666
Richard
Job Details: 06/29/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer leaking. Ran diagnostics and found that the drain hose clamp had come loose. Adjust hose clamp and retested and leaks detected. All washer functions tested fine. Complete
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
OVEN JENN-AIR JJW2830IL00 "Arrived on site to inspect wall oven door issues. Upon further inspection, I found that the upper door had a small dent in the lower portion the outer door panel. I am ordering the utter assembly and due to the part being OOS, office will schedule return service. ; ordrng 1 W11346915 (GLASS DOOR-SS)"
Near Lampasas, TX 76550
Al
Job Details: 06/29/2020
WASHER GE WHDSR316G2WW "Arrived to inspect knob issues.Discovered the unit will also require a triple valve to repair the leaking issues.Due to no internet services this far out, I’m ordering the valve and the customer will purchase the stainless steel braided hoses and will have them on return visit..; ordrng 1 WH13X10027 (WATER VALVE)"
Near New Braunfels, TX 78132
Richard
Job Details: 06/29/2020
OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite for the oven console screen blinking. Replaced console and did the setup. Advised customer about the whirlpool app and the software updates. Complete
Near Lampasas, TX 76550
Al
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived to inspect and replaced a damaged right refrigerator door.Confirmed the damage, removed and replaced it.Customer satisfied.All water lines were dry at the time of service Job complete"
Near San Marcos, TX 78666
Jacob
Job Details: 06/29/2020
DRYER WHIRLPOOL WED8000DW4 Arrived onsite to replace part ordered by previous tech. Replaced drum. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78759
David Z
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site to diagnose dishwasher leaking water from the front left corner of the unit in the front. Performed diagnostic and test cycle. Found water and soap trails down inner door gasket. Customer informed me that this has happened most cycles but not all, and it’s aWays the front left corner. Gasket looks like it was installed backwards and is not properly sealing. Removed and replaced gasket with new and retested. Also raised front leveling feet to increase the tilt of the unit. Found no further evidence of leak. All is working as designed. Call complete."
Near Kyle, TX 78640
Jacob
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for unit having door dent. Looked at unit. Saw dent. Replaced door. Tested unit. No issues at this time. Job complete
Near New Braunfels, TX 78132
Jacob
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived onsite for unit making noise in lower oven when using convection bake. Tested unit. Found noise. Replaced fan motor. Tested unit. Unit test good. No issues at this time. Job complete
Near New Braunfels, TX 78130
Richard
Job Details: 06/29/2020
DISHWASHER JENN-AIR JDB8700AWP2 Arrived onsite for the dishwasher leaking water. Ran diagnostics and found no leaks and no issues with the dishwasher. Advised customer to monitor and I let them know that if there are dishes inside that are not in the correct position it can cause the water coming from the spray arms to deflect off the dishes and into the vent housing and cause a leak under the door. But at found no issues.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
COOKTOP GE JGP945SEK2SS "Arrived on site for cooktop back left burner still clicking when on high. Inspected unit and work. Removed top to gain access to switch harness. Found switch not connected to valve correctly. Made minor adjustment and assembled nit. Tested all burners, all tested good."
Near Liberty Hill, TX 78642
James
Job Details: 06/26/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and tested operation. Found fan operating properly but doors are leaking heat causing cabinet paint to peel. Also found user interface not responding properly and customer has had the interface change baking temps on its own. Found upper unit gasket flat and not sealing. Also found lower door hinges not closing door completely. Unit will need new upper door gasket, lower door hinges and user interface to repair ; ordrng 2 W10825778 (hinge-door)s and 1 W11297709 (console) and 1 WPW10282960 (gasket-ovn)"
Near Austin, TX 78752
Wesley
Job Details: 06/26/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite and found major grinding coming from misshapen blower housing. Returning with motor and wheel and ordering blower housing. All else checks good. ; ordrng 1 WPW10211911 (housing)
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/26/2020
DISHWASHER FRIGIDAIRE EI24ID50QS0B "Arrived on site to install previous diagnosed part. Removed unit to gain activating to upper bearing. Installed spray arm and bearing. Tested operation. All tested good, no water leaks detected.
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/26/2020
OVEN ELECTROLUX EI30EW45PSC "Arrived on site to install previous diagnosed part. Gained access to element, removed failed element and installed new. Found element did not go in as designed and had to separate side to get element in properly. Tested operation. All tested good.
Near The Hills, TX 78738
Brandon
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of unit not working, found incoming power good and connected properly. Found unit would not fill, or drain properly, also wash motor weak. I checked for broken or pinched wires inside of door, looked good to the naked eye, ordering drain pump, water valve, control board, and main wire harness. Returning tech to replace wire harness and main board first. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10673257 (pump&motor) and 1 W10834770 (harns-wire) and 1 W10913613 (cntrl-elec) and 1 W10914557 (pump-drain)"
Near Harker Heights, TX 76548
Jonathan M
Job Details: 06/26/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer that keeps draining and won’t select a cycle. Inspected unit and work area. Removed consul and plug-in end. Found unit starting to drain immediately once plugged in. I removed the pressure hose and blew through it. Found it empty but the unit continued to drain. . ; ordrng 1 W11116592 (cntrl-elec)
Near San Marcos, TX 78666
Richard
Job Details: 06/26/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer not turning on. During testing found that the start switch is causing the issue. Ordering parts. Office to reschedule. ; ordrng 1 W11216550 (knob) and 1 WPW10446920 (switch-pts)
Near Austin, TX 78705
Luis
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for damaged door replaced damaged doors checked door seal good.
Near Kyle, TX 78640
Jacob
Job Details: 06/26/2020
WASHER WHIRLPOOL MVWB765FW4 "Arrived onsite for unit giving F5E2 error code.put unit in diagnostics mode. Got F5E2, F2E1. Cleared codes. Tested unit. Unit shut off during diagnostics test cycle. Tested wall outlet, getting 120v. Ordered parts. Rescheduled with customer ; ordrng 1 W11135391 (console) and 1 W11429620 (CONTROL ELEC)"
Near Austin, TX 78701
Eman J.
Job Details: 06/26/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for washer front panel wiring not connected. Tested system. Found console faulty. Replaced console. Tested system. Everything works as designed. No water leaks at time of service.
Near Austin, TX 78734
Brandon
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for customer complaint of unit leaking, I put unit into diagnostic mode and ran a test cycle with door off, found leak coming from float assembly. . ; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut)"
Near Temple, TX 76504
Al
Job Details: 06/26/2020
WASHER AMANA NTW4516FW1 "Arrived to inspect unit overfilling.Confirmed the complaint and calibrated the IUnit and unit still kept filling even on auto sensing.Cleared out the pressure tube by blowing into the tube.I even checked the tube at the tub and poked a hole to clear any debris.Tested the unit on normal , auto sensing and unit continued to fill.Ordering another control.; ordrng 1 W11124710 (MAIN CONTROL )"
Near Georgetown, TX 78633
Lou
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the diffuser making a loud clicking noise when opening/closing, I removed and replaced the diffuser and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Cliff
Job Details: 06/26/2020
MICROWAVE KITCHENAID KMHC319ESS3 Was not able to fully Diagnose microwave today due to weight of unit and height of mounting. Office will need to reschedule appointment for two technicians.; ordrng 1 2TECHSNEEDED (2 TECHS NEEDED)
Near Canyon Lake, TX 78133
Richard
Job Details: 06/26/2020
DISHWASHER WHIRLPOOL MDB49449SHZ Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that the drain pump did not drain the water out causing the issue. Replaced drain pump and dishwasher tested fine and no leaks detected. Complete
Near Round Rock, TX 78665
Cliff
Job Details: 06/26/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Arrived on site to diagnose a refrigerator that is not cooling properly and building ice on the outside of the unit. Found all of ice on the rear of the refrigerator indicating failed insulation in unit. Insulation cannot be repaired and unit will need to be replaced.
Near Round Rock, TX 78665
Cliff
Job Details: 06/26/2020
DRYER WHIRLPOOL WED7500VW2 Arrived on site to install motor for dryer. Installed motor and tested unit. Found unit tumbling and blowing air but no heat. Heater will need to be replaced to complete repairs. ordrng 1 WP8182528 (element)
Near Austin, TX 78734
Brandon
Job Details: 06/26/2020
DRYER WHIRLPOOL MED8630HC "Arrived on site for customer complaint of dent in panel, found new panel was damaged, ordering new panel.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11203814 (PANEL)"
Near Manor, TX 78653
Scott
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer not starting . Units drain pump was running when plugged back in . Ran diagnostics no error codes . Did have latch click a couple times before finally latching . Replaced latch . Reran test wasn’t . All checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78759
Wesley
Job Details: 06/26/2020
DRYER MAYTAG MGD6630HC0 Arrived onsite for roller noise and repaired by using repair kit and correcting squeak. Unit is now operating as designed.
Near Canyon Lake, TX 78133
Richard
Job Details: 06/26/2020
REFRIGERATOR GE GSHS5KGXCCSS Arrived onsite for the refrigerator making a noise. Replaced water valve and tested. Noise is gone and no leaks detected. Complete
Near Temple, TX 76502
Al
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect door alignment issues.Checked leveling and confirmed the gasket met the cabinet on all 4 sides of the unit.Checked and corrected leveling.All water lines were dry at the time of service.Job complete
Near Austin, TX 78748
Jacob
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for unit not cooling in both compartments. Tested unit. Found that compressor is not staying on to keep unit cooling. Ordered parts. Rescheduled with customer. .; ordrng 1 W10873801 (start-dev) and 1 WPW10503278 (RF elect cont brd)
Near Leander, TX 78641
Lou
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW8040DW3 "Arrived on site to inspect washer not draining. Upon further inspection, I drained the water m the unit then removed the drain pump and found some staples inside the pump area. I removed the debris and placed the pump back on the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to diagnose a refrigerator that is not cooling properly. Found freezer temperature average around 20° and fresh food section close to 70.
Near Austin, TX 78737
Kevin
Job Details: 06/26/2020
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and replaced console diagnosed on previous visit, after replacement all function has returned to washer. No water leaks detected at time of service, job complete"
Near Austin, TX 78704
Leonardo
Job Details: 06/26/2020
OVEN KITCHENAID KOST100ESS03 Arrived on site to test unit for door lock. Found unit not installed and found the whole door missing. Builder doesn’t know where door is. Job complete at this time can’t test unit with no power and no door.
Near Austin, TX 78733
Wesley
Job Details: 06/26/2020
DRYER WHIRLPOOL WGD8620HC1 Arrived on site and advised customer on design and specifications with dryer. Advised customer on use and care and normal sound expectations. Advised customer that due to blemish with the dryer drum we could replace drum. Customer wishes to have unit swapped.
Near Austin, TX 78704
Eman J.
Job Details: 06/26/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived onsite for dishwasher not washing. Tested system. Found pump and motor faulty. Replaced pump and pump and motor. Tested system. Everything works as designed. No water leaks at time of service. Job complete.
Near Austin, TX 78750
Kayman
Job Details: 06/26/2020
OVEN WHIRLPOOL CWE5800ACB Arrived onsite for oven no heat in upper oven section. I found the lower oven heating element functioning correctly. I accessed the back of the oven and tested the high limit switch. I found that half of the switch is showing open and the other half showing resistance indicating a faulty switch.
Near Manor, TX 78653
Scott
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for unit not spinning and just sitting in wash cycle . Ran diagnostics got long fill error . Found cold water supply valve was turned off . Ran diagnostic with water turned back on . All checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78701
Eman J.
Job Details: 06/26/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for washer not working. Tested system. Found control and console faulty. Replaced control and console. Tested system. Everything works as designed. No water leaks at time of service. Job complete.
Near Temple, TX 76502
Al
Job Details: 06/26/2020
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer not heating.Confirmed the complaint and checked voltage at the outlet and outlet checked fine.Disassembled and checked the cutoff and element for continuity and element showed to be defective.Removed and replaced it.Reassembled and unit tested as designed and heated properly.Customer satisfied.Job complete
Near Austin, TX 78737
Leonardo
Job Details: 06/26/2020
COOKTOP KITCHENAID KGCS166GSS1 Arrived on site to test unit for left rear burner not coming on. Found bad valve
Near Leander, TX 78641
Lou
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to install previously diagnosed and ordered parts. Due to the UI, RC evap harness & FC harness failures, I removed and replaced all three and cycled the power to the unit. The unit began to cool as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
James
Job Details: 06/26/2020
WASHER MAYTAG MHW6630HW0 Arrived on site and tested operation. Found leak coming from dispenser when filling. Unit will need new dispenser assembly to repair. ; ordrng 1 W11316600 (drawer)
Near Austin, TX 78747
Jacob
Job Details: 06/26/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for unit not drying well. Tested unit. Unit working as designed. Gave customer instruct on the unit for better drying results. No leaks at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to inspect washer not agitating. Upon further inspection, I placed the unit in diagnostics show error code F7E5. Attempted to clear the code, but wouldn’t clear. I tested the unit and unit operated as designed except for agitate. I tilted the unit back and checked the previous replacement and found all work good. Following the tech sheet, I tested the main control at J4-1 & J4-7 and got no voltage output. I checked the unit for voltage and got 124V. When I went to replace the main control, I found that I had the wrong control, but in the right packaging. I advised the customer of the issue and am ordering another control and scheduled return service No water leaks observed during service. Returning tech will have all screened parts. ; ordrng 1 W11209420 (cntrl-elec)"
Near Leander, TX 78641
David S
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KSSC42QTS17 Arrived on site for ice dispenser not dispensing ice. I inspected the unit and work area. I found the motor attempting to turn and the handle broken on the ice bucket. After the ice melted a bit I was able to remove the ice bucket and found it full of a solid block of ice. I removed the ice and reattached the handle. I tested the impeller to make sure it spins freely. I reinstalled the ice bucket and tested the ice dispenser. It is now dispensing both cubed and crushed ice freely. I inspected the ice dispenser door to ensure it is closing properly and free of ice build up. The ice dispenser is no working and the handle is fixed on the ice bucket. Job complete now water leaks detected.
Near Leander, TX 78641
David S
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for icemaker not producing ice and the water being warm. I inspected the unit and work. I put the unit into diagnostics mode. I ran the ice maker through an ice harvest and it cycled. I ran a thermistor test and the unit passed. I ran a fill test and the unit filled with water. I did a temp check in the freezer and found it at2 degrees. I replaced the ice maker. I inspected the fresh food side Reservoir for water not being cold. I found the air flow restricted on the middle shelf. I corrected the air flow restriction, and explained how the fridge cools to the customer. Job complete. No water leaks detected."
Near Canyon Lake, TX 78133
Richard
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Arrived onsite for the refrigerator fresh food section freezing. During testing found that the freezer temp control knob is missing the deflector causing cold air to constantly enter the refrigerator. Ordering parts and office to schedule ; ordrng 1 W10465177 (knob-therm) and 1 W10486828 (cover-evap) and 1 W11299027 (deflector)
Near Austin, TX 78724
Scott
Job Details: 06/26/2020
RANGE WHIRLPOOL WFE505W0JS0 Add on . Arrived on site and found range flashing f9 error code . Checked terminal block and found neutral white wire was live and red wire had no power . Informed construction manager to have electrician fix outlet . No other issues found at time of service . Job complete .