Near Georgetown, TX 78633
Jonathan
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXEF01 Arrived on site for refrigerator doors not closing. Inspected door cams. Raised feet up and added grease to the door cams. Tested door operation. Working as designed. Verified inlet valve failure. Return appointment already scheduled. ; ordrng 1 SEENOTE
Near Hutto, TX 78634
Jonathan
Job Details: 03/29/2019
MICROWAVE GE JNM1541DN1WW "Arrived on site to install previous diagnosed parts. Gained access to magnetron and found wave guide burnt(see SD-QuickPic), due to normal wear and tear. Confirmed failure with service manger. Wave guide is not repairable. Assembled unit and mounted. Unit has sensor cooking with rack for heating multiple items at once. ; ordrng 1 SEENOTE (NOT REPAIRABLE )"
Near Austin, TX 78731
Cliff
Job Details: 03/29/2019
WASHER MAYTAG MHW8200FC0 Arrived on site to diagnose a washer with a damaged door. Found no damage to door but screws in door loose causing the door to separate. Re-mounted screws and re-assembled door properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator ice maker not working, upon further inspection, I checked temps in the FC section and my reading was 8 degrees. Using my jumper wire, I tested the bottom ice maker in the FC section. The IM harvested but did not dispense water into the tray. I never heard the valve come on. I tested ohms to the valve and it was open. I removed and replaced the valve and retested. Nothing happened. I removed and replaced the ice maker and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC23C8EYY03 Arrived on site and found fresh food evaporator frozen over. Inspected for air leaks and found that the waterlines to reservoir have pushed out and caused air leak from perma gum on back wall. Installed new perma gum to seal and defrosted evaporator. Unit working properly. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/29/2019
DISHWASHER KITCHENAID KUDS35FXSS9 "Arrived on site for customer complaint of unit not powering on, found loose connection at junction box, I tightened connection, unit tested good
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 03/29/2019
WASHER WHIRLPOOL LSQ9010LG0 Unit will need a new inlet water valve. Collected service fee on today’s visit.; ordrng 1 285805 (water valve)
Near Waco, TX 76708
Arthur B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for customer complaint of water leaking from dispenser. Tested unit and confirmed issues. Removed water reservoir cover and found water tube not fully secure to dual water valve. Secured tubing. Tested unit. Found dispenser no longer leaks. No other issues found. All water connections were dry at time of service
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDPE234GPS "Arrived onsite for customer complaint of dishwasher not starting unless flip breaker. Found UI not responsive. Also found door latch not engaging. Removed and replaced door latch,console. Reassembled. Unit now powers on and starts as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78748
Kevin
Job Details: 03/29/2019
WASHER MAYTAG MHW3505FW1 "Arrived on site and found F8E1 for low water flow, F3E1 water level system, halfway through diagnosis customer explained that they have a three-year warranty. Call did not come in under warranty, this place and that they would have to pay a service fee, they refused. Customer will have to call extended warranty company and correct coverage before we will come back"
Near Leander, TX 78641
James
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new freezer door hinge and cam. Tested operation and found freezer door is now sitting properly in opening. Used front leveling legs to square cabinet and adjusted fresh food door to level with freezer door. Unit tests good. Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect washer banging. Confirmed the complaint and through inspection of the unit, it was discovered the latch was not operating properly. Removed and replaced the latch.Reassembled and unit tested as designed.JOB COMPLETE"
Near Austin, TX 78726
Lou
Job Details: 03/29/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not drying clothes. Upon further inspection, customer advised that the drying times are too long. I opened the door and pressed the door switch to show it closed and turned the unit on. I could see that the element was functioning and illuminating. Using a dryer vent test kit (W11224254) from my service van, I tested airflow to the unit. The unit failed all three times. I disconnected the vent hose from the unit and tested again and the unit passed. I advised the my findings and suggested they have someone check the vents. No lint observed during service, job completed."
Near Austin, TX 78758
Cliff
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher that is not cleaning the dishes. Tested unit and found intermittent pump function due to failed control board. Control board and wash pump will need to be replaced to complete repairs. Return date is set for 4/2/19.; ordrng 1 W11087210 (CONTROL)
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/29/2019
MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site to replace controls, after replacing, controls and UI, unit tested good."
Near Cedar Park, TX 78613
Steve C.
Job Details: 03/29/2019
WASHER MAYTAG MHW7000XG2 Arrive on site for the unit is leaking water. Tested the unit multiple times and unable to duplicate the water leak. Did find the water on the drain pipe and is rising but not overflowing. Advise customer to clean the drain lines and the unit is working properly. If customer calls back to have a second man due to stack units.
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose a washing machine that is not filling with the appropriate amount of water. Tested unit and found no error codes or mechanical failures to machine at this time. I did note homeowner has water softer in the garage. Advised that water softeners create excess of suds and will make the machine misregister the water level, and too far lessen the amount of soap to use to prevent over Sudsing condition. also advised to ensure to run the clean washer cycle every 30 loads to prevent build up of excess soap in the machine. No repairs are needed at this time and all is working properly. No leaks were found at time of service."
Near Austin, TX 78735
Kevin
Job Details: 03/29/2019
REFRIGERATOR GE ZISS420NNSS "Arrived on site and inspected refrigerator and found current temperature in freezer section is 5 to 7°, fresh food section is 39° temperature is correct. Customer experienced a loss of cooling but after disconnecting power for several days they have had it plugged in for over 24 hours and it is working properly. Loss of cooling may have been due to a frosted evaporator, leaving it unplugged as corrected issue. Requested that customer continue to monitor refrigerator for any further signs of a problem. No water leaks from connections at time of service. Collected service fee, job complete"
Near Austin, TX 78745
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for unit no getting power. Test power at junction and found burned wire nut. Replaced wire nut and unit turning on, recommended customer to get electrician to check electrical outlet. Job complete no leaks present at this time."
Near Austin, TX 78705
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for faulty compressor. Removed failed compressor installed new compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site or customer concern of heat coming out of the oven. Inspected door gasket and hinges and they are installed and are working properly. Visited with customer about venting. Removed door and showed customer how the vet works. Customer does not want an oven that vents as this one does. Customer can contact the manufacturer at 1-800-253-1301
Near Kingsland, TX 78639
Thomas L.
Job Details: 03/29/2019
RANGE WHIRLPOOL WOS51EC0HS00 Arrived on site for unit that would not except commands. Found touch panel defective and not excepting commands. Replace touch panel and unit now works properly.
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWX655DW0 Arrived on job for complaints of wash cycle not working correctly. Found gearcase leaking oil. Will need gearcase and wash plate to complete.; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher making noises during wash cycles. Upon further inspection, I placed the unit in diagnostics and it showed error code F9E1 and F8E2. I cleared the codes and continued with testing. The unit began to wash and was making a rattling noise. It appeared the noise was coming from the diverter area (F9E1). When I went to remove the drain pump, I found a piece of glass in the drain area. I removed ad replaced the sump/motor assembly and tested the unit and it operated as designed with no error codes. I advised the customer of my findings and repairs and made recommendations for detergent and rinse aid use and operation and care tips. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Steve C.
Job Details: 03/29/2019
MICROWAVE MAYTAG MMV4205FZ3 Arrived on site for the unit is not heating. Tested the unit and found the magnetron is defective . Replace the magnetron and tested the unit. Unit works properly and drop complete
Near Killeen, TX 76549
Arthur B.
Job Details: 03/29/2019
WASHER AMANA NTW4516FW3 "Arrived onsite for customer complaint of top load washer leave no water in tub after use. Found water valve solenoid not closing all the way. Removed and replaced water valve. Secured water supply lines. Reassembled and tested unit. Unit’s valves now open and close as intended. Customer also concerned about lint build up. Advised it’s from the material that he is washing. Advised to use drop,water and extra rinse to remedy the problem. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG525S0HS0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the Bake/broil ignition wires and tested. Unit operated as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
Andy
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer making clicking noise. Tested and inspected unit and found no abnormal noise. Talked to customer and tested unit with customer and found customer is referring to clicking noise when unit is locking and unlocking. Instructed customer that this is normal operations. All operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Arrived on sore for unit freezing food in RF, found diffuser stuck open, replaced and tested good. Leveled unit and no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for vent not blowing air up, removed unit and found chimney above unit is hung too low causing dampen to crush when installed, advised cust to take pics and have builder trim chimney and call back if needed"
Near Austin, TX 78758
Scott
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for no cool fridge . Replaced start relay , compressor running but no frost pattern at all on evap. Ordering compressor and evap call to set return visit .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Near Georgetown, TX 78628
Jonathan
Job Details: 03/29/2019
WASHER GE GTWN2800D1WW "Arrived on site for washer banging side when spin and not spin speed water of clothes. Performed diagnostics mode and gained access to wash motor. Tested spin cycle and found failed bearing and mode shifter.
Near Georgetown, TX 78633
Tyler B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for unit making noise, found hose tapping wall, replaced and. Secured hose and tested good, no leaks on site"
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase and clutch to do finding gearcase oil on the rotor and the it making a loud grinding noise while in agitate and spin. Calibrated the unit then tested and it operated as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED75HEFW0 Arrived on site for “F6E2 error code” complaint. Inspected unit and found control panel to be faulty. Removed and replaced control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Canyon Lake, TX 78133
Brandon
Job Details: 03/29/2019
OVEN IKEA IBS550DS01 "Arrived on site for customer complaint of error message call for service, found faulty door latch, I replaced latch, unit tested good."
Near Austin, TX 78727
Tyler B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDFE304DBL0 "Arrived on site for unit not drying, found control has failed not sending volts to heater, replaced control and tested good, no leaks on site.
Near Bastrop, TX 78602
Thomas L.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for unit sparking. Found that the terminal block failed and was causing the spark. Replaced terminal block and open fuse. Unit works properly. Venting is all clean.
Near Kyle, TX 78640
Kevin
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found temperature in fresh food is 78, freezer is 75. There is no frost pattern on either evaporator. Took pictures of fresh food Evaporator and sent to LM. ; ordrng 1 COMPRESSOR (RESEARCH PER DW) and 1 SF8404 and 1 W10143759 (drier (service)) and 1 W11116006 (evaporator)"
Near Leander, TX 78641
James
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found the water flowing slowly and customer stated that the filter housing had frozen up. I found the inlet valves making a loud humming noise and replaced them. I also found the filter housing not allowing water to flow through properly and replaced as well. upon installation I found the filter defective as no water would flow through. Customer decided to just purchase a new filter from store. Unit working properly. Job complete
Near Austin, TX 78748
Leonardo
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replace light socket. Replaced socket test unit and unit test good job complete light working.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
DRYER WHIRLPOOL WED8540FW0 "Arrived on job for complaints of dryer taking multiple loads to dry. Called tech line SR:7724431127 Said to run install diagnostics and check exhaust temperature. Found exhaust temperature at 153 (within range). Ran installed diagnostics test mode and air flow test passed. Tech sheet said if all tests passed to replace control board. Replaced control board,test operation,all operation functioning properly."
Near Austin, TX 78731
Paul
Job Details: 03/29/2019
DRYER WHIRLPOOL WET3300SQ2 Arrived onsite for the dryer that won’t start. I found the actuator on the door switch had broken off. I replaced the door switch and tested the unit. The unit is working as designed. Call complete.
Near Burnet, TX 78611
Cliff
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found temperature is correct at this time but due to placement of items in the refrigerator airflow is being blocked causing over cooling in sections. Advised homeowner on shelf style and circulation needed three unit to ensure proper cooling. No further repairs are needed and no leaks were found at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 03/29/2019
WASHER MAYTAG MVWC6ESWW0 Arrived on site for washer starts agitating as soon as cycle is started. Performed diagnostics mode and tested unit. Found pressure switch faulty. Schedule return for Tuesday the 2nd. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 WPW10292584 (SENSOR SWITCH )
Near Austin, TX 78751
Scott
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for no drain dishwasher . Found new disposer with knock out still in .removed knock out and unit is now draining properly .
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for to do a touch up paint on the unit due to arcing. Use the Touch up paint and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78626
Jonathan
Job Details: 03/29/2019
OVEN WHIRLPOOL GBD307PDS4 "Arrived on site to install previous diagnosed parts. Turned breaker off to double oven. Found unit not mounted in. Removed unit and gained access to cooling fans. Removed failed fans and installed new. Tested operation. Installed unit and drilled holes in cabinet and added screws to mount unit, with customer permission. Tested unit, all tested good. Paid in full prior service."
Near Leander, TX 78641
Steve C.
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW4 Arrived on site for the unit is not washing properly. Customer has a video where it’s a small load and the wash plate is barely moving but not the clothes. Tested the unit in diagnostics and received error code F0E3 overload. There is no friction in between the tubs. Found the gear case is weak. Will need to order the gear case and use the control on the next visit.; ordrng 1 W10811956 (GEAR CASE)
Near Leander, TX 78641
James
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found unit has F0E3. Customer had video of error on the only load and unit was not overloaded. Check for resistance in basket and found none. Installed new clutch and tested operation after running calibration. Unit operating properly after repair. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
OVEN WHIRLPOOL WOD51EC0AS "arrived on site to inspect oven door hinges. Upon further inspection, I found that the door had been removed from the unit and the hinge clips were not set correctly causing the hinges to pop. Due to the clips being badly damaged, they will need to be replaced. After removing ad replacing the hinges and in an attempt to install the door, I found that the left hinge receiver was damaged and would not support the left hinge. Unit door was left off of the unit for safety. Scheduled return service for 04/02/19. I’m ordering the hinge receiver and CNOTE-LSO. There was no MS placard on the unit, but customer had a POP that had the Model number on it. Serial was marked as a pseudo.; ordrng 1 CNOTE (LSO) and 1 WPW10616802 (hinge-recv)"
Near Austin, TX 78745
Scott
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW8000DW5 Arrived on site for washer not starting . Found UI start button stuck or not receiving push commands . Replace console UI . Ran calibration and diagnostics . All checked Normal . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78733
Luis
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no water. Per tech support installed reducing valve and water line checked water connections no leaks,tested water dispenser unit working as designed. Good water flow from dispenser."
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KUDC10IXWH0 Customer finally answered the door. While I was waiting on her to open the door Mr. appliance drove up. She wanted him to do the repair because he charged her money 2 weeks ago and it’s a callback on them. So we’re going to cancel this call.
Near Austin, TX 78746
Robert
Job Details: 03/29/2019
DRYER MAYTAG MED5500FW1 "Arrived on job for complaints of mist never shutting off. Found valve stuck in open position,will need valve to complete,valve was not sent with me.; saved tckt"
Near Austin, TX 78736
Kevin
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSSC42FTS17 "Arrived on site and found no ice production, cycled icemaker manually and motor is moving but could not hear a valve energize. Replaced valve and cycled icemaker again twice and although valve energized water was not dispensed into ice tray. A new water filter housing will be needed to correct issue. Customer will need to purchase a new water filter. No water leaks detected at time of service, job complete ; ordrng 1 WPW10121140 (housing)"
Near Austin, TX 78705
Wesley
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived on site and found cracked ice fill tube under fridge. Unit is now operating as designed after replacing cracked fill tube.
Near Pflugerville, TX 78660
Andy
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site to install previously diagnosed parts. Gained access to capillary tube and installed sound damper pads. Reassembled unit and all operations are normal. No water leaks present at time of service.
Near Kempner, TX 76539
Al
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 Arrived to inspect washer not filling. Confirmed the complaint and removed and replaced the housing. Reassembled the unit and unit tested as designed. Calibrated the washer and zip tied the drain hose..CUSTOMER SATISFIED JOB COMPLETE
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFE515S0ES0 Arrived onsite. Customer can not locate closing document to validate warranty. Customer will need R/S; saved tckt
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
DISHWASHER IKEA IUD7070DS3 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found the unit with no power. I turned the unit en back on at the switch (hardwired) with no change. I checked the breaker ad it appeared to be good. I turned the breaker off and waited then turned it back on and still nothing. I tested voltage at the junction box and found only 1.7V. I tested voltage at the control and got the same results. I tripped the breaker one more time and still nothing. I advised the customer of my findings and advised that an electrician would need to take a look at the electrical aspects. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR GE GSE25HMHBHES "Arrived on site for “no water” complaint. Inspected unit and found manifold clogged. Removed and replaced manifold. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 03/29/2019
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and inspected unit. I found the discoloring due to the protective plastic residue still on the finish. After tested I found the fan blade not sitting properly on motor causing a rubbing noise. Removed blade and inspected. Reinstalled and tested operation. Unit tests good. Job complete
Near Austin, TX 78702
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB01 Arrived on site and determined lack of water was a result of blockage in water line to fridge
Near Belton, TX 76513
Al
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived to inspect dishwasher not working. Confirmed the complaint. Removed and replaced the panel. Reassembled the unit and unit tested as designed.
Near Bastrop, TX 78602
Thomas L.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site. Confirmed leak on freezer evaporator. Part packaged was incorrect. Informed customer and will need to reschedule 2hrs with SS tech. (by CS)
Near Austin, TX 78730
Tyler B.
Job Details: 03/29/2019
WASHER MAYTAG WFW9200SQ00 "Arrived on site for unit giving f 28. Opened top and found heavy rodent damaged advised customer, cust didn't want to attempt repair. No leaks on site"
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit that will not start. Found power in control but not out. Unit also has a fail door switch. Unit will also need the sea all trim at the control panel. Office will locate and reschedule call.; ordrng 1 W11213719 (SEAL) and 1 WPW10653840 (door latch)
Near Cedar Park, TX 78613
James
Job Details: 03/29/2019
WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. I found the bellow not sealing to door. Installed new bellow and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78748
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00 Arrived on site for unit consistently running. Found gap at air channel entering fresh food causing air flow to leak out. Added adhesive to gap checked air flow into fresh food good.
Near Austin, TX 78753
Andy
Job Details: 03/29/2019
DRYER WHIRLPOOL MED3500FW1 Arrived on site for dryer with bad smell and not drying properly. Tested and found no abnormal smell. Talked to customer and he said that is smelled like a dryer but in a bad way. Performed temperature test and found temperature reached 178° disassembled unit and inspected all areas of interior. Found nothing that would cause bad smell. Called tech line and spoke with JK ( SR# 7724490541) Made aware of issues and was informed that unit is operating as designed and that smell described is not abnormal. Spoke with on unit operations and on use and care and practice for best performance. No repairs are needed.
Near Austin, TX 78731
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for noise issue. Found noise from ice box fan. Checked freezer compartment found no ice build up in freezer,found rubber door gasket not sealing to liner causing air to enter to vents and causing ice build up unit will need both gaskets. Called partner team for issue,got autho for repair. AUTHO: KJIGJJIAPL1; ordrng 2 W10720073 (GASKETS)s and 1 W10865318 (ICE FAN)"
Near Austin, TX 78732
Paul
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite for the refrigerator with a no ice condition. I found the fill tube frozen in the door. I found one of the fill tube heater wires broken at the molex connector at the door. I stripped the wire and shoved it in the connector to get the unit to work temporarily and ran test 97 after running test 66 and defrosting the tube. The icemaker mold filled with water. While doing the repair the customer contacted Whirlpool and the gave her parts authorization KJIET00FP1 to cover the part. I replaced the fill tube and tested the unit. The unit works as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
James
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and for unit dispensing crushed ice only. I found the ice maker fill funnel has ice build up and ice running down front of door. Upon further inspection I found that ice has been falling behind the ice maker due to the ice bin being broken and obstructing ice from falling into the bin properly. Installed new bin and tested. Unit working properly. Job complete
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
OVEN GE CGS990SET5SS Arrived on site and repaired with Ignitor. All checks good during testing. Unit is operating as designed.
Near Austin, TX 78730
Tyler B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on sote for unit with Burt electronics. Found harness and controls burnt replaced harness and panel and control and Testd good,no leaks on site"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"
Near Leander, TX 78641
James
Job Details: 03/29/2019
RANGE JENN-AIR JDRP548WP02 Arrived on site and installed new control. Tested operation and found that the display is not lighting up. Upon further inspection I found the communication harness has melted together causing voltage loss. Separated wires and sealed with electrical tape for testing and found display now working. Unit will need new communication harness to complete repair; ordrng 1 W10344051 (harns-wire)
Near New Braunfels, TX 78132
Robert
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints of lights not working in freezer and dim in rc cabinet. Replaced 1 module in freezer, all lights came on and brightened rc cabinet. No leaks detected at time of service."
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived on site and repaired upper rack problem with new wheels and new stops. All checks good.
Near Hutto, TX 78634
Andy
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW7040DW1 Arrived on site for washer dripping water. Tested and inspected unit and found failed water valve housing. Part and labor still under warranty from prior repair. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)
Near Leander, TX 78641
Steve C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for the unit is not freezing or cooling properly. Tested the unit and found the unit will turn off and then turn back on and will display power outage. Found the relay on the Orion board would make a clicking noise and then power off the unit will need a new Orion board and a new control board for the next visit. Also advise customer not to use the surge protector. Found the fresh food temperature is at 59° and the freezer is at 15°.; ordrng 1 W11164517 (CONTROL)
Near Leander, TX 78641
James
Job Details: 03/29/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. I found that the tensioner has evidence of bearing failure as well as the drive belt damaged. Installed new belt and tensioner from repair kit and tested operation. U it working properly and no lint build up in unit. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 "arrived on site to inspect refrigerator temps. Upon further inspection, I checked temps in the RC=52 & FC=1 degree. Placed unit in diagnostics and when I tested the Evap fan nothing came on. I pulled the FC door and drawers and found the Evap cover had ice built up on it. I attempted to remove the cover, but it was frozen to the evaporator. I advised the customer that the unit would need to be defrosted before I could go any further with repairs due to possible damage to other parts of the unit. I had the customer sign a waiver of damages from defrosting refrigerator and advised to place towels around the unit to protect walls and baseboards. Unit is not connected to water so no leaks observed during service. I will return with all prescreened parts. Scheduled return service for 04/02/19.; schdld next appmnt for 4/2 TUE !"
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site for unit door not latching, found latch broken internally, R&R door latch and strike and tested good, no leaks on site cust also stated unit not washing very well, found spray arms clogged and un able to clear, unit will need new upper and lower spray arms to complete ; ordrng 1 WPW10448645 (arm-spray) and 1 WPW11101428 (SPRAY ARM )"
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Orion board and main control. Once the unit was plugged in, the compressor came on and I could hear the unit begin to operate. Both sections began to cool. No water leaks observed during service, job completed."
Near Austin, TX 78731
Luis
Job Details: 03/29/2019
REFRIGERATOR GE PSI23NGPABB Arrived on site for noise issue. Unit over cooling in fresh food compressor powered on loud noise from compressor piston hitting inner shell diagnosed faulty damper and compressor
Near Spring Branch, TX 78070
Robert
Job Details: 03/29/2019
DISHWASHER FRIGIDAIRE FFCD2413US "Arrived on job for complaints of water leaking. Found gasket damaged causing leak. Replaced gasket and ran test cycle,no water leaking."
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR GE GFE28HSHBSS "arrived on site to inspect refrigerator UI lighting up off and on. Upon further inspection, the customer advised that the “fridge” button would light up on and off on its own and sometimes the temps would change on their own. I found service bulletin REF04-15 which refers to the UI touch keys activating without being touched. It references using an Appliance Programmer WR99R10356 and reprogram the control and not to replace the UI. I attempted to contact GE Techline to get more info on the programmer and could not get I; touch with anyone. I notified the office CS and he advised to close the ticket as complete as he would contact GE Techline tomorrow morning 03/29/19 and find it about the programmer and then contact the customer to reschedule if needed. No water leaks observed during service, job completed."