Near Pflugerville, TX 78660
Andy
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for microwave with melted support. On arrival customer also informed me that he has burn marks on inside of unit and that light underneath does not turn off. Removed and replaced failed support and ring. Will need to order control for light not turning off and touch up paint for burn marks. Harness is an expart, Office to schedule.; ordrng 1 8206232A (BULB ) and 1 8212473 (PAINT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10134625 (PAINT ) and 1 W10543253 (HARNESS ) and 1 W10890785 (PANEL ) and 1 W10899090 (HARNESS ) and 1 WP4396174 (PAINT ) and 1 WPW10210878 (LAMP HOUSING )"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for washer displaying error codes indicating that the pressure switch is not sensing properly. However as soon as I touch the main control the failure code appeared. The control board has an internal issue with water filling. Removed and replaced the control. The unit has been operating properly for multiple days now. All water connections were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 04/02/2019
COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site and tested operation. I found the reader left burner knob has broken and not allowing burner to be turned on or off. Inspected all knobs and found cracks in them as well. Installed new knobs and tested. Unit working properly. Job complete
Near Austin, TX 78730
Paul
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived onsite for the refrigerator with a no ice condition. I ran test 44 and the icemaker went thru the harvest properly. I ran test 45 and could not hear the valve energize. I disconnected the tubing at the bottom of the door and ran test 45 again and found the icemaker fill valve working as designed. The freezer temp was at 0 degrees. The water line in the door is frozen causing the icemaker not to fill. The insulation in the door is broken down and the door will need to be replaced. I explained to the customer doors take 6-8 weeks. Ordering c-notes & LW10726007 DOR-FIP.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION.) and 1 LW10726007 (DOR-FIP)
Near Austin, TX 78747
Scott
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for door keeps locking . Ran diagnostics code . Got lock error code .replaced latch/ lock .ran diagnostics test . All checked normal. No water Leaks detected at time of service Job complete .
Near Austin, TX 78748
Luis
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Removed evaporator cover found ice ball on inlet to evaporator in fresh food compartment. Diagnosed leak at evaporator, removed evaporator assembly installed new evaporator and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; used 1 WPW10143759 (DRIER UV) from stock"
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
WASHER MAYTAG MVWB750W00 arrived on site to diagnose a washing machine that will not cycle. Tested unit and found all is working properly at this time. No leaks were found after services were performed.
Near Killeen, TX 76542
Arthur B.
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for customer complaint of top load washer getting error code “LF” error. Confirmed issue. Found hot water solenoid not opening. Removed and replaced water inlet valve housing. Reassembled and tested. Both valves open and close as intended. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 04/02/2019
ICE MACHINE WHIRLPOOL KUIC15PHZS0 Arrived onsite for the ice machine making to much ice. I found a failed bin thermistor only registering 3.334 ohms at 32 degrees. I replaced the bin thermistor and tested the machine. The unit is working as designed. Call complete.
Near Austin, TX 78738
Paul
Job Details: 04/02/2019
DISHWASHER KITCHENAID KDTM404ESS1 Arrived onsite for the dishwasher that’s leaking water from underneath. I found the diverter leaking on the sump and motor assembly. I replaced the sump and motor. I tested the unit and it is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Austin, TX 78739
Leonardo
Job Details: 04/02/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit still over heating. Test unit and found unit going over 45 degrees from set temp. Replaced sensor test unit and unit test good. Advised customer to check unit with food job complete.
Near Austin, TX 78733
Scott
Job Details: 04/02/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived on site replaced thermistor . Checked dryer all fuctioning as designed . Job complete .
Near Austin, TX 78745
Scott
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site found control is defective . Ordering control .also recomend to have plumber look at cold water supply . No water leaks detected at time of service . Please call to set return visit . Tech line closed at time of visit .; ordrng 1 W11170319 (CONTROL)
Near Austin, TX 78704
Luis
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived on site for loud noise found damper making loud noise diagnosed unit will need damper assembly. Unit out of warranty called partner team AUTHO KJM6DJMAPL1Installed new damper powered unit on unit working as designed. ; ordrng 1 CNOTE (AUTHO KJM6DJMAPL1)
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2019
DRYER FRIGIDAIRE FFLE3900UW "Arrived on site and found after dryer runs for a few minutes and then shuts off, dryer has an air flow error code. Spoke with Frigidaire tech line to report an issue 82498795. Exhaust exit on apartment building is 20 feet off the ground and not accessible. Apartment maintenance cannot confirm that vent is clear, but will need before parts are replaced if issue persists"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to inspect refrigerator water dispenser not operating. Upon further inspection, I found that the water dispenser was working ad dispensing properly. The customer provided a video of the dispenser not working. From a previous experience of the same issue with the same model numbered unit, I removed and replaced the water line with an apex line and a pressure regulator. I tested the water dispenser and it operated as designed. Also, I found that the dispenser shield is broken and will need to be replaced. I am ordering the shield and scheduled return service for 04/05/19. No water leaks observed during service.; ordrng 1 W11227946 (SHIELD)"
Near Driftwood, TX 78619
Robert
Job Details: 04/02/2019
RANGE JENN-AIR JDRP548WP03 "Arrived on job for complaints of left burners not working. Upon inspection found blockage in oriface. Adjusted gas flow,ran test and all functions working properly."
Near Austin, TX 78728
Cliff
Job Details: 04/02/2019
WASHER WHIRLPOOL MVWB865GW0 Arrived on site to diagnose a washer that is not responding to controls. Tested unit and found consul shorted out. Replaced consul and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Cliff
Job Details: 04/02/2019
WASHER KENMORE 110.2985299 Arrived on site to diagnose A washer that will not spin. Tested unit found failed lid switch assembly. Replaced lid switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Taylor, TX 76574
Andy
Job Details: 04/02/2019
DRYER GE GTD45EASJWS "Arrived on site for dryer not heating. Tested and inspected unit and found failed thermostat and temperature selector. Removed and replaced thermostat. Could not locate part number for temperature selector. Talked to SR ordering parts research, office to schedule return trip.; ordrng 1 SEENOTE (PART RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Pflugerville, TX 78660
Andy
Job Details: 04/02/2019
WASHER AMANA NTW4516FW2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found unit not cycling properly. Called tech line and spoke with Rick (SR # 7724513606) Made aware of issues and found unit not getting proper voltage. Tested unit on different outlet and all operations are normal. Spoke with customer on voltage issues as well as use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78744
Scott
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for water in tub .ran diagnostics and found drain pump had failed .replaced drain pump .ran diagnostics . All checked normal unit is now draining properly . Nonwater leaks detected at time of service . Job complete .
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2019
OVEN WHIRLPOOL WOD77EC0HS01 "arrived on site to inspect oven error codes. Upon further inspection, I placed the unit in diagnostics and checked the error history and found error codes F6E0, F6E4 & F8E0. I cleared the codes and tested operations. The unit began to operate, but after approximately 30 seconds, the unit stopped and showed error code F8E0. I advised the customer that due to the F6E4 and F6E0 error codes, I will order a UI console ad replace it along with the main control ad possibly the blower fan. I advised that the office will need to schedule return service. ; ordrng 1 W11351648 (CONSOLE)"
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
OVEN JENN-AIR JJW9527DDS Arrived on site to diagnose an oven that is not heating. Tested unit and found control board unresponsive and stating feature not available. Hard reset unit at breaker and tested unit. Found all is functioning properly at this time. No charges to homeowner today as heating functions were not checked on previous visit.
Near Leander, TX 78641
James
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and found 2 of the replaced doors have began to show rust colored spots. Called tech line and spoke to Jk #7724514051. Recommended ordering and using W10282479 cleaner to clean the stainless to clear the discoloring under service pointer W10657156. Installed new door, chute and mullion and found to be good. I will need to return with the cleaner to clean discolored doors; ordrng 1 CNOTE (AUTHO) and 1 W10282479 (cleaner)"
Near Georgetown, TX 78633
Steve C.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS0 Five on site for the units will not dispense ice. Test of the units and found the auger motor will turn. Also found the left door insulation caved in and his warped. Also found rust buildup at the bottom of the left door drain hole. Also found the icebox fan is weak. The unit will need a new left door black stainless W10815694 and a new ice box fan W10846539 . Customer is going to call KitchenAid to get a concession for parts and labor. Collected the service fee only and the customer will contact the office to reschedule.
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2019
WASHER WHIRLPOOL MVWB765FW2 "Arrived on site unit not completely starting a cycle, ran unit and found vales closing forcefully. Ran diag and found f3 e2 error for valves, replaced valves and tested good, no leaks on site"
Near Spicewood, TX 78669
Paul
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 Arrived onsite for the refrigerator leaking water into the ice tray. I found the icemaker mold leaking. I replaced the icemaker and tested it. The unit is working as designed. Call complete.
Near Austin, TX 78732
Paul
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived onsite for the refrigerator frosting up in the rear of the RC. I found the coils iced up in the drain pan and up the left side. I found a sheet of ice in the bottom of the RC. I removed the ice and defrosted the coil. I pulled the unit out and removed the drain line. I found a red grape in the drain tube restricting the tube and causing the water to back up in defrost and freeze. I removed the red grape. The unit is working as designed. The customer refuses to pay the labor because she said she couldn’t have gotten a grape in the tube. There were no water leaks present at the time of service. Call complete.
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2019
RANGE JENN-AIR JGRP430WP02 "Arrived on site and found latch home position keeps door locked, replaced latch and door will now open and close properly. Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for clumping ice and rust colored water dripping from bottom of dispenser door. Spoke with techline 7724518458 and the recommended replacing ice chute plate, will also order bin and motor to ensure repair on the next visit. No water leaks detected at time of service, job complete ; ordrng 1 W10215646 (motor,dispenser) and 1 W10347093 (ice-contnr) and 1 W10347114 (shaft) and 1 W10710619 (plate)"
Near Round Rock, TX 78681
Andy
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW8540BW1 Arrived on site washer leaking water. Tested and inspected unit and found Recirculating pump not fully attached and water leaking between tub and tub ring. Removed and reseated tub ring and tighten pump in place. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Steve C.
Job Details: 04/02/2019
OVEN GE ZDP48L6RH5SS Live on site for the unit fan is extremely loud. Tested the units and found the blower fan is rattling. The unit will need a new blower fan. Office will need to contact GE for the blower fan. Office will need to reschedule the customer. ; ordrng 1 WB27X10812 (blower motor)
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/02/2019
WASHER GE GFW450SSM1WW Arrived on site for Noisey operation. Found noise was coming from two places. The left front shock was not properly secured so I secured the left front shock. The rest of the noise is coming from the pedestal. Customer to report noisy pedestal. Operations were all normal and water connections were all dry
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Arrived onsite to install LH RC door from prior tech’s diagnosis. Upon arrival, found no cool issue on both RC/RF sections. Found compressor not coming on. Called Whirlpool Techline Andrew SR#7724517438 and advise to run test 38-100 to turn compressor on. Compressor not coming on. Advised to replaced compressor and Orion Board. Advised customer of what needs to be done. R/S for 4/10. All water connections were dry at time of service.; ordrng 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (PROC"
Near Wimberley, TX 78676
Robert
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on job for complaints of not washing. Found water not going through spray arm,confirmed 120 volts to motor. Replaced pump and motor,ran test cycle and all functions working properly."
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on site for unit ice maker getting stuck in off position. Tested and found arm sticking, replaced ice maker and. Tested good no leaks on site"
Near Georgetown, TX 78633
Steve C.
Job Details: 04/02/2019
REFRIGERATOR GE PWE23KGDEBB Arrived on site to replace the ff fan motor due to noise rattling. Replaced the motor wr60x29099 and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for “unit not cleaning dishes” complaint. Inspected unit and found inlet valve faulty. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER WHIRLPOOL WETLV27HW0 arrived on site. Check for no Spin issues. Found error code for bad latch. Will need latch assembly to repair unit. Rescheduled for 4/3/19. ; ordrng 1 W11176112 (LATCH )
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER WHIRLPOOL WETLV27HW0 arrived on site. Check for no Spin issues. Found error code for bad latch. Will need latch assembly to repair unit. Rescheduled for 4/3/19. ; ordrng 1 W11176112 (LATCH )
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER WHIRLPOOL WETLV27HW0 arrived on site. Check for no Spin issues. Found error code for bad latch. Will need latch assembly to repair unit. Rescheduled for 4/3/19. ; ordrng 1 W11176112 (LATCH )
Near Austin, TX 78734
Paul
Job Details: 04/02/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven that is completely dead. I found the control panel thermal fuse blown. I replaced the fuse and tested the unit. The unit is working as designed. I found the door gasket clean but flattened out causing an air leak at the top of the door. I showed the customer how to reshape the gasket and advised doing this periodically. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 04/02/2019
DRYER WHIRLPOOL MED8200FC2 Arrived on job for complaints of lose and water leaking from door. Called tech line SR-7724516418 said the mist sprays straight at door and we cannot alter path of which it sprays. For noise will need tensioner bracket to stop noise.; ordrng 1 W10837240 (bracket)
Near Manor, TX 78653
Joseph C.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “dispenser door broken off” complaint. Inspected unit and found dispenser door broken off. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Granger, TX 76530
Andy
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Arrived on site for refrigerator not cooling. Tested and inspected unit and found unit not going into defrost. Found failed control and thermistors. Defrosted unit. Removed failed parts and replaced with new. Tested and all operations are normal. No water leaks present at time of service.
Near Manchaca, TX 78652
Scott
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site found mag has failed also will need control . Ordering control .please call to set return visit . ; ordrng 1 W11342846 (CONTROL )
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for no cool condition. Found and repaired leak at filter dryer. Unit is in warehouse and not hooked up to water. Customer will need to allow ample time for unit to reach proper cooling temperature.
Near Georgetown, TX 78626
James
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found evaporator frozen over and unit not cooling properly. Cleared ice from evaporator and found thermistor has failed and evaporator motor making a loud vibration noise while running. Installed new evaporator fan motor and thermistor. Instructed customer that the unit will take up to 24 hours to reach proper temp. Job complete
Near Austin, TX 78724
Joseph C.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL MFF2558VEM10 "Arrived on site for “not making ice” complaint. Inspected unit and found unit to be continuously cycling. Was receiving water, when manually requested. Ordering new icemaker. Return for repairs on 04/03. No leaks detected, at time of service.; ordrng 1 D7824706Q (ice maker)"
Near Georgetown, TX 78628
Steve C.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for the unit is leaking water. Tested the unit and found the water leak is coming from the sump and motor near the diverter. Unit caused damaged to the cabinets and base boards. Took pictures of the damaged cabinets and damaged part. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service. Also left the damaged part with the customer.
Near Austin, TX 78752
Joseph C.
Job Details: 04/02/2019
DRYER AMANA NED4655EW1 Arrived on site for “no power” complaint. Inspected unit and found high limit fuse and thermal fuse blown. Removed and replaced thermal fuse and high limit thermostat. Unit tests good. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78735
Luis
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for faulty heater in freezer door. Removed failed door installed new freezer door checked door seal good checked water dispenser good
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for customer complaint of SxS Dual evaporator refrigerator not cooling both section. Ram diagnostics and found compressor barely moving Freon to section. Could feel some cold air thru cooper lines but not enough to cool section. Confirmed 3 way valve switching as well. Unit will need new compressor. Compressor is covered by 120 month part warranty. Customer responsible for labor. R/S for Wednesday 12p-5p. No water connected to unit.; ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10309988 (compressor) and 1 WPW10143759 (DYE DRIER)
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for rusted doors , took pics of rusted spots on deli and freezer door, replaced and tested good, also found bin on RF door missing, unit will need to complete. ; ordrng 1 CNOTE (OFFICE RS) and 1 WPW10212139 (bin-cntlvr)"
Near Leander, TX 78641
Lou
Job Details: 04/02/2019
RANGE WHIRLPOOL WOS51EC0HS00 arrived on site to install previously diagnosed and ordered part. I removed and replaced the UI console and tested the unit. It operated as designed. Job completed.
Near Austin, TX 78704
Wesley
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and repaired cosmetic issue with washer with slight adjustment and cleaning. Unit is properly set up.
Near Cedar Creek, TX 78612
Kevin
Job Details: 04/02/2019
OVEN KITCHENAID KODE500ESS04 "arrived on site and replaced dented upper oven door, job complete"
Near Leander, TX 78641
Tyler B.
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTM384ESS3 "Arrived on site for unit flashing start and washing early in cycle, found vent blower to be the issue, unplugged fan and ran through cycle, will need to return with vent blower, no leaks on site ; ordrng 1 W11228135 (VENT BLOWER )"
Near Austin, TX 78727
Thomas L.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no production. Tested unit and found freezer at 20°. Fresh food section was at 42°. All components were running. Found partial frost pattern in freezer evaporator. The top section was frosted enough that it was on the evaporator cover as well. Will order compressor and freezer evaporator. Office will reschedule service with customer.; ordrng 1 3HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Pflugerville, TX 78660
Andy
Job Details: 04/01/2019
VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site to install previously diagnosed part. Removed part from box and removed protective wrap and found small dent on new part. Will have to reorder. Schedule return for Wednesday 4/3/19; ordrng 1 WPW10350864 (CHIMNEY )
Near Austin, TX 78726
Thomas L.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no ice production. Customer is informing me the icemaker was like oh maybe one time every 24 hours. Found that the freezer temperature was 17°. All of the needed components are running properly except the compressor. It was running it very high speed and it was running very loud. Will order and replace compressor.; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
Near Lakeway, TX 78738
Scott
Job Details: 04/01/2019
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site for buzzing . Ran diagnostics and found buzzing when cooling fan is fuctioning . Ordering control and blower . Please call to set return . ; ordrng 1 W10741603 (cntrl-elec) and 1 WPW10260254 (blower)
Near Round Rock, TX 78664
Andy
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on site refrigerator lights not working. Arrived on site and inspected unit and found very dim lights in fresh food section and no light in freezer. Called tech line and spoke with JK was informed that lights are in series and one bad light could create issue. Found light in freezer to have failed. Ordering light and will return Wednesday 4/3/19 no water leaks present at time of service.; ordrng 1 WPW10515057 (FREEZER LIGHT )
Near Leander, TX 78641
Tyler B.
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL UMV1160CS "Arrived on site for dead unit, found fuse blown do to door switches, replaced switches and fuse and tested good"
Near Round Rock, TX 78664
Andy
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on site refrigerator lights not working. Arrived on site and inspected unit and found very dim lights in fresh food section and no light in freezer. Called tech line and spoke with JK was informed that lights are in series and one bad light could create issue. Found light in freezer to have failed. Ordering light and will return Wednesday 4/3/19 no water leaks present at time of service.; ordrng 1 WPW10515057 (FREEZER LIGHT )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. Checked for no cool issues. Found temperature refrigerator at 37° and 0° in freezer. Customer states freezer got up to 30° and icemaker stopped working. Unit is cooling in both compartments now but icemaker is still not working. Called tech-support and verified ice bin thermistor out of range. Will need thermistor, icemaker and ice box fan motor to repair unit. Office to resch File#7724502954 ; ordrng 1 W10646867 (THERMISTOR IN ICEBIN COMPARTMENT ) and 1 W10764668 (ICEMAKER ) and 1 W10833801 (ICE BOX FAN MOTOR )"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. Checked for no cool issues. Found temperature refrigerator at 37° and 0° in freezer. Customer states freezer got up to 30° and icemaker stopped working. Unit is cooling in both compartments now but icemaker is still not working. Called tech-support and verified ice bin thermistor out of range. Will need thermistor, icemaker and ice box fan motor to repair unit. Office to resch File#7724502954 ; ordrng 1 W10646867 (THERMISTOR IN ICEBIN COMPARTMENT ) and 1 W10764668 (ICEMAKER ) and 1 W10833801 (ICE BOX FAN MOTOR )"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. Checked for no cool issues. Found temperature refrigerator at 37° and 0° in freezer. Customer states freezer got up to 30° and icemaker stopped working. Unit is cooling in both compartments now but icemaker is still not working. Called tech-support and verified ice bin thermistor out of range. Will need thermistor, icemaker and ice box fan motor to repair unit. Office to resch File#7724502954 ; ordrng 1 W10646867 (THERMISTOR IN ICEBIN COMPARTMENT ) and 1 W10764668 (ICEMAKER ) and 1 W10833801 (ICE BOX FAN MOTOR )"
Near Kyle, TX 78640
Robert
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4900XW0 Arrived on job for complaints of no heat. Upon inspection found element open. Replaced element ran test cycle and all operation functioning properly.
Near Wimberley, TX 78676
Kevin
Job Details: 04/01/2019
REFRIGERATOR GE CWE23SP3MBD1 "Arrived on site and inspected refrigerator and found doors were not leveled by the installation team. Also found right fresh food door has an inch long scratch on the outside corner closest to the gasket. A new door will be needed to correct finish, inspected water tube in the back that arrived kinked and it is not leaking. No water leaks from connections at time of service.; ordrng 1 WR14X10377 (gasket ff dgy) and 1 WR78X30550 (RH DOOR)"
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/01/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to test unit for touchpad coming on when they touch it. Test unit and unit working as designed. Advised customer that this unit is a touch pad not a push panel. Panel will come on when you just touch it. Advised customer to use the panel lock job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher noises. The customer advised that while the unit was washing, they could hear a clicking or clanking noise. The customer found a rack wheel in the tub. I placed the unit in diagnostics and tested with error code F8E2 showing. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end. I found that all four lower rack wheels will need to be replaced as they are all falling off. I am ordering four (4) lower rack wheels and a drain pump. Scheduled return service for 04/08/19 per customer request/availability. No water leaks observed during service.; ordrng 4 WPW10195417 (wheel)s and 1 WPW10348269 (drain pump)"
Near Cedar Park, TX 78613
Lou
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM00 "arrived on site to inspect refrigerator temps. Upon further inspection, I found that the RC=50 and FC=25. I found frost built up on the Evap cover. Remedy the cover and found frost built up all over the evaporator. Placed unit in defrost mode and the heater came on as began defrosting. I am ordering the UI control and will return with the bimetal and thermistor. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11188039 (CNTRL-ELEC)"
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
MICROWAVE KITCHENAID KMHC319ESS4 "Arrived onsite for the microwave that is completely dead and not functioning. I found everything on the microwave working except not heating. The high voltage system is not turning on. Need to order the HV system parts and return to drop the unit. Ordering C-NOTES, W11197766 INTERLOCK, W11230995 MAGNETRON, W10591803 THRMST-FIX, W10561770 CAPACTR-MG, & W11256462 DIODE.; ordrng 1 C-NOTES (OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT. ) and 1 W10561770 (CAPACTR-MG) and 1 W10591803 (THRMST-FIX) and 1 W11197766 (INTERLOCK) and 1 W11230995 (MAGNETRON) and 1 W11256462 (DIODE)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER MAYTAG MEDB765FW0 "arrived on site. Check for no operation issues. Found start button on overlay not reacting at times. Replaced overlay and main control, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER MAYTAG MEDB765FW0 "arrived on site. Check for no operation issues. Found start button on overlay not reacting at times. Replaced overlay and main control, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER MAYTAG MEDB765FW0 "arrived on site. Check for no operation issues. Found start button on overlay not reacting at times. Replaced overlay and main control, all functions tested OK. No leaks present. Job complete"
Near Driftwood, TX 78619
Kevin
Job Details: 04/01/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site and found ordered door UI is not correct, spoke with DW and we will order every part on door to have it assembled before arriving in customers home. Bins and connections will be attached and handle transplanted should be the only parts transferred. No water leaks detected at time of service; ordrng 1 W10696713 (gasket) and 1 W10757499 (bracket) and 1 W10757499 (bracket) and 1 W10792144 (shield) and 1 W10882291 (gasket) and 1 W10917313 (gasket-dor) and 1 W11048097 (ICE DOOR) and 1 W11086558 (panel-ui) and 1 W11087492 (switch) and 1 W11099342 (cntrl-elec) and 1 WPW10298244 (handle)"
Near Leander, TX 78641
James
Job Details: 04/01/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. I found both upper and lower oven do not heat. Tested voltage and found L1 has 120v and L2 has 50v. Instructed customer that the electrical will need to be corrected by electrician. Job complete
Near Austin, TX 78703
Wesley
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRFF305EBS Arrived on site and found icemaker not cycling. Replaced icemaker and tested. All checks good. Unit is now operating as designed.
Near Austin, TX 78759
Cliff
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site to diagnose a refrigerator that is leaking. Found fresh food evaporator drain tube clogged causing drain water to back up an overflow from evaporator drain pan. Cleared clog and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed
Near New Braunfels, TX 78132
Leonardo
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived on site to test unit for heating element turning off. Test unit and unit giving F3E1 owi sensor opened. Unit also giving F7e! No heat, found owi sensor turning heat off. Will need to replace owi sensor . Rescheduled for 4/10 per customer request and will need morning appointment if possible. ; ordrng 1 WPW10705575 (SENSOR )"
Near Austin, TX 78728
Tyler B.
Job Details: 04/01/2019
WASHER WHIRLPOOL WFW88HEAC0 "Arrived on sote for unit fillin when not in use. Found valves failed, while removing valves found dispenser fitting cracked and would need replaced to complete repair will need valves on return. No leaks on sote shut off water supply's ; ordrng 1 CNOTE (PART AUTH) and 1 CNOTEOFFICERS and 1 W10575334 (dispenser)"
Near Georgetown, TX 78628
Steve C.
Job Details: 04/01/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for the unit is not working properly. Customer advised the unit is extremely noisy and clothes are coming out wet after the cycle. Tested the unit in diagnostics and received error codes F0e3 high temp water, f0e5 off balance , and f7e7 motor unable to reach rpm. Found the bearings on the gearcase are extremely loud. Also found the units for the need a gear case, new actuator, valve per the tech sheet and a capacitor. Also found the suspension rods are weak. Office will need to get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 W11158831 (CAPACITOR )"
Near Austin, TX 78726
Thomas L.
Job Details: 04/01/2019
COOKTOP WHIRLPOOL W5CE3024XB00 Arrived on site for unit having problems with the right front burner switch. Open unit to find that The right front burner switch shows premature signs of failure. Replaced right front burner switch and tested. Burners now operate properly.
Near Austin, TX 78748
Luis
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit not freezing. Removed evaporator cover found weak frost pattern,found oil on fresh food evaporator weld joint. Unit will need compressor and evaporator. Job will need 2HRS for repairs; ordrng 1 2HRSFORREPAIRS (2HRS FOR REPAIRS ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (COMPRESSOR) and 1 W11116006 (EVAPORATOR )"
Near Pflugerville, TX 78660
Wesley
Job Details: 04/01/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived onnsite for not drying and found unit vent to be crushed behind dryer. Advised that vent must be kept free and clear for drying to take place. All checks good. Unit is now operating as designed.
Near Austin, TX 78759
Cliff
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL KUDS30IXBL8 Arrived on site to diagnose a dishwasher if it is leaking. Tested unit and found door gasket worn out and sprayer clogged. Cleaned blower sprayer and replaced door gasket. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed
Near New Braunfels, TX 78132
Leonardo
Job Details: 04/01/2019
DISHWASHER JENN-AIR JDB8700AWP3 Arrived on site to test unit for upper rack tracks broken. Replaced tracks test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78753
Joseph C.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site for “still making noise” complaint. Inspected unit and adjusted rollers and shimmed panel from condenser line. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78734
Paul
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL JS48SEDUDW15 Arrived onsite to replace the previous diagnosed parts. I removed the gasket from the door and when I opened the box for the new gasket I found it twisted badly on both sides and the plastic out of shape. I also found one corner partially torn and another corner with the magnetic strip coming out. I heated the gasket and got it installed good enough to keep the customer from loosing product but will need to order another gasket and RS the call. Ordering c-notes & WP2266901 GASKET-FIP.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO RS THE RETURN VISIT.) and 1 WP2266901 (GASKET-FIP)
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site. Check for no ice issues. Found temperature in our freezer at 0° and 37 and refrigerator compartment. Found fill tube not mounted correctly allowing it to freeze over. Re-positioned filled tube and thought out line. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site. Check for no ice issues. Found temperature in our freezer at 0° and 37 and refrigerator compartment. Found fill tube not mounted correctly allowing it to freeze over. Re-positioned filled tube and thought out line. Cycled icemaker all functions tested OK. No leaks present. Job complete