Service History 671

Near Pflugerville, TX 78660
Scott
Job Details: 10/24/2019
WASHER MAYTAG MHW5100DW0 "Arrived on site for door locked and water in tub . Found drain pump completely failed . Ordering pump .; ordrng 1 WPW10605427 (pump-water)"
Near Austin, TX 78739
Brandon
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for customer complaint of ice not working and freezer compartment not cooling properly. Found fan motors working, found test 16 showing open thermistor on ice maker. I informed customer of issue
Near Austin, TX 78746
Luis
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for no cool. Cut tubing found no refrigerant in system diagnosed leak in system. Replaced all system system components,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on found oil plugging up inlet to evaporator,removed filter drier,installed 2 driers in series to prevent oil blocking cap tube. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/24/2019
REFRIGERATOR GE GTS16DTHMRWW "Arrived on site for customer complaint of unit not cooling, found multiple issues, found unit was not draining properly during defrost, I found drip pan bent and not in place, I adjusted drip pan, also found fan blade hitting evap cover causing fan not to turn, adjusted evap cover, unit tested good."
Near Round Rock, TX 78681
Cliff
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found freezer at 4° and fresh food section at 36°. Also noted full bucket of ice indicating proper ice production. No failures were found at this time and all is working properly. No leaks were found at time of service.
Near Austin, TX 78731
Cliff
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found refrigerator not leveled causing abnormal vibration on lines. Re-leveled unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Richard
Job Details: 10/24/2019
DRYER WHIRLPOOL NED4655EW1 Arrived onsite for the dryer not heating property taking too long to dry clothes. Ran diagnostics and the dryer is working good. Has good heat. But notice that there is a bit of blow back. Took dryer vent hose off from home vent duct and turn dryer on and there is no blow back airflow is good. Put vent hose back on and advised customer that is a clog in the vent duct in the home. Customer to call builder to fix the vent duct in the home. Complete
Near San Marcos, TX 78666
Kevin
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and inspected refrigerator and found no new condensation on door interior. Customer states that droplets are still forming but they were cleaned off recently before technician arrived. Customer is unhappy with the appearance of correction suggested by techline on the previous visit.
Near Hutto, TX 78634
Tyler B.
Job Details: 10/24/2019
REFRIGERATOR GE PGCS1NFZSS "Arrived on site for control and inverter replacement. Removed and replaced inverter, unit compressor didn’t kick on, replaced control and tested good. Cust also stated the door gaskets are damaged, also found rust on rail , and rust in basket posited out by customer, put parts on order for approval ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (PART AUTHO ) and 2 WR14X10305 (refrigerator french)s and 1 WR17X12759 (mullion asm) and 1 WR21X10200 (basket upper fz 21)"
Near Austin, TX 78748
Leonardo
Job Details: 10/24/2019
RANGE KITCHENAID KEHU309SSS03 "Arrived on site to test unit for F2E0 error code. Tested unit, found that the switch membrane was bad. Replaced switch membrane. Tested unit, unit test good. Job complete"
Near Marble Falls, TX 78654
James
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Arrived on site and tested operation. I found freezer drain not draining. Cleared ice and cleared drain. Tested for proper flow and unit tests good. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 10/24/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found actuator had failed, after replacing all function has returned to washer. Ran a calibration cycle and everything passed. No water leaks detected at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 10/24/2019
WASHER MAYTAG MVWB880BW0 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed. I tested the spin cycle in manual test mode and the unit began to make a loud rumbling noise. I advised the customer of my findingsNo water leaks observed during service, job completed."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/24/2019
WASHER MAYTAG MVWB835DW4 "Arrived onsite for customer complaint of top load washer not washing. Found gear case locked up. Removed gear case. Installed new gearcase,clutch,rotor and stator. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Dripping Springs, TX 78620
Luis
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for weak and water ice. Found bin almost empty,removed deli drawer found evaporator cover incased in ice per service pointer W11376817A need to replace cover and install updated control. ordrng 1 W10889841 (COVER) and 1 W11389713 (CONTROL)"
Near San Marcos, TX 78666
Richard
Job Details: 10/24/2019
DISHWASHER AMANA ADB1400AGS1 Arrived onsite to install new filter ordered. Installed new filter and dishwasher tested good. Complete
Near Manor, TX 78653
Scott
Job Details: 10/24/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site forLF Eric code for washer. Ran diagnostics manually, no water whatsoever out of either water valve hot or cold. Replaced inlet valve . Ran diagnostics. All checked normal . No water leaks detected at time of service . Job complete ."
Near Lampasas, TX 76550
Arthur B.
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found sump motor not moving water. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now works as designed. All water connections were dry at time of service.
Near Austin, TX 78750
Lou
Job Details: 10/24/2019
REFRIGERATOR FRIGIDAIRE FPHS2699PF4A "arrived on site to inspect refrigerator UI not working. Upon further inspection, I found that some of the numbers on the UI were not functioning. I contacted the office and got authorization (CS) to install the UI. When I removed the new UI from the package, I found that it was the wrong part due to the office having the wrong model number. I am ordering the UI and main control. No water leaks observed during service.; ordrng 1 242058234 (user interface) and 1 5304498818 (board-main power)"
Near Austin, TX 78730
Cliff
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to diagnose a refrigerator that is making unusual noise. Tested parts and components and found no mechanical failures at this time. Advised customer freezer door may have been left cracked overnight causing ice to build up around fan motor, but as unit Was turned off ice is now melted and all is working properly. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78744
Leonardo
Job Details: 10/24/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site to test unit for sparking. Found that the rack was sparking from the corner of the rack. Customer using rack while cooking. Advised customer to not leave rack inside if not using to cook food on top and bottom of the rack. Left out the rack, tested unit. Unit test good. Job complete"
Near Austin, TX 78724
Joseph C.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for “left door not closing correctly” complaint. Inspected unit and found mullion to be broken, at top. Removed and replaced mullion. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78737
Luis
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Called tech support for on going issue gave tech support all info on issue per tech support need to replace Orion controlFile#7726198028; ordrng 1 W11336586 (ORION CONTROL)
Near Georgetown, TX 78628
Lou
Job Details: 10/24/2019
FREEZER FRIGIDAIRE FFFH20F2QWC "arrived on site to install previously diagnosed and ordered part. Using my heat gun, I shaped the new gasket. I removed and replaced the door gasket and shaped the gasket to the door/chassis with the door closed. The gasket created a good seal. I advised the customer to not open the door for at least i hours to allow the gasket to mold to the unit. No water leaks observed during service, job completed"
Near Hutto, TX 78634
Al
Job Details: 10/24/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived to inspect F1E4 errorCalled Whirlpool Tech line and spoke with LEON.Advised Leon about the damage to unit.Photographed the damage.Whirlpool SR# 7726196670.Spoke with trade partners as part of Techline protocol.Job complete
Near Austin, TX 78703
Wesley
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL JDB8910AWS "Arrived onnsite Ordering handle to repair.; ordrng 1 WP99002839 (handle- la)"
Near New Braunfels, TX 78130
Richard
Job Details: 10/24/2019
DRYER MAYTAG MEDC215EW1 Arrived onsite for the dryer not working properly. Ran diagnostics and all functions tested good. Dryer was out of level causing noise. Leveled dryer and tested good. Complete
Near Salado, TX 76571
Chase
Job Details: 10/24/2019
COOKTOP WHIRLPOOL KICU569XBL Complaint was glass top was broken need to order the glass; ordrng 1 W10396829 (cooktop)
Near Marble Falls, TX 78654
James
Job Details: 10/24/2019
WASHER MAYTAG MHW5630HC0 "Arrived on site and tested operation. I found fault for door lock. Inspected lock and found to not be properly aligned with mounting location. Corrected door lock and tested for level. Leveled unit properly. I found a load in unit consisting of shorts, shirts small towels and a large towel. Instructed customer on best practices for loading and wash performance. Job complete"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found sump not moving water. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as designed. No other issues found. All water connection were dry at time of service."
Near Austin, TX 78701
Luis
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL KUBL204ESB "Arrived on site for no cool. Found oil on service port of compressor,unable to find oil on other weld joints,removed service port installed a new service valve and a uv drier Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Temple, TX 76501
Chase
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site customer complaint was making noise ran unit several times can’t find anything wrong at this time all lines are dry
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/24/2019
WASHER LG WM2688HNM "Arrived on site for unit with stuck dispenser, leaving stains on clothes and loud, found dispenser stick and was not able to get out with out having to break it. Ran unit and found the inner basket to be swaying found spindle to be bent, advised customer of findings that unit would be new inner and outer tubs and dispenser to make repai
Near Austin, TX 78738
Andy
Job Details: 10/24/2019
RANGE KITCHENAID KDRS483VBK01 Arrived on site for burner knob loose. Found burner knob improperly installed. Reinstalled properly. Tested and inspected unit unit and all operations are normal. No gas leaks present at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not filling or agitating. Performed diagnostics mode and checked fault codes. Found fault F7-E6 motor fault. Checked for friction between basket and tub, found spinning freely. Performed automatic test and monitored, found all valve function working properly. Performed agitation manual test with switching back and forth to high spin. Tested motor windings and found 5 to 10 ohms. Tested capacitor and found at 49 UF. Ran unit on normal cycle. All tested good, no water leaks detected. Spoke with customer on user care guide."
Near Round Mountain, TX 78663
Robert
Job Details: 10/24/2019
DRYER WHIRLPOOL WED8620HW0 Arrived on job for complaints of no power. Check voltage to dryer and found no 120v for L1.
Near Austin, TX 78726
Lou
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL ED5SHAXNQ01 "arrived on site to inspect refrigerator water dispenser leaking. Upon further inspection, I found the water fitting assembly sitting on the counter. I found that the tubing had broke again and the fitting mount broke off from the dispenser housing. I contacted the customer and advised of my findings and advised that in order to repair the issue, the door would have to be replaced. No water leaks observed during service, job completed."
Near Austin, TX 78705
Wesley
Job Details: 10/24/2019
MICROWAVE AMANA AMV2307PFS Arrived onnsite and found unit operating as designed. Found failed light bulb. All else checks good. Advised maintenance on failure.
Near Austin, TX 78758
David
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to install previously diagnosed parts. Installed new rails for freezer compartment. Reinstalled storage bin and slides. Tested function and all is working as designed. Call complete.
Near Austin, TX 78737
Brandon
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit not cooling properly in fresh food section, found fresh food evaporator covered in ice. I explained to customer it would take a couple of hours to defrost he opted to defrost the unit on his own, and for us to come back. Unit needs wire harness/evap fan motor
Near Austin, TX 78725
Joseph C.
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “unit will not come on” complaint. Inspected unit and found console start button not responding. Ordering new console. No leaks detected, at time of service.; ordrng 1 W11095590 (console)"
Near San Marcos, TX 78666
Kevin
Job Details: 10/24/2019
FREEZER GE GSS25LSLJCSS "Arrived on site and found freezer temp is 0 degrees, customer is concerned about ice production. Took one picture of current price production. spoke with GE tech assist and they said he production should be eight cubes every two hours they recommended that ice bin be emptied and it allowed to run for 24 hours if production is somewhere between 80 and 104 cubes then production is normal. No water leaks from connections at time of service call my job complete."
Near Leander, TX 78641
Lou
Job Details: 10/24/2019
RANGE WHIRLPOOL WFE510S0HS1 "arrived on site to install previously diagnosed and ordered part. Due to the door gasket fraying, I removed and replaced the door gasket and tested the unit. Unit operated as designed, job completed.
Near Kyle, TX 78640
Robert
Job Details: 10/24/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on job for complaints of broken latch. Confirmed damaged switch. Replaced switch and test.
Near Horseshoe Bay, TX 78657
James
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KBFS20EVMS8 Arrived on site and tested operation. I found ice maker has failed during fill cycle of harvest. Unit will need new ice maker to repair. Installed new ice maker and found no operation. I found origin ice maker heater stuck on and caused thermal fuse in harness to fail. Unit will also need new harness to complete repair. Removed new ice maker and will install with new harness on return visit. ordrng 1 WPD7813010 (harns-wire)
Near Lakeway, TX 78738
Leonardo
Job Details: 10/24/2019
DISHWASHER KITCHENAID KUDE70FXSS6 "Arrived on site to replace Fan Assembly. Replaced fan assembly, tested unit. Unit test good, no leaks present at this time.
Near Troy, TX 76579
Chase
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW5000DW3 Arrived on site customer complaint was washing machine wasn’t adding enough water filled the washing machine with clothes started it found that washing machine needs a cleaning because there’s too many suds in the washing machine told customer to do a cleaning
Near Austin, TX 78717
Lou
Job Details: 10/24/2019
OVEN WHIRLPOOL GBD307PRS03 arrived on site to install previously diagnosed and ordered part. I removed and replaced keypad and tested the unit. Unit operated as designed.
Near Pflugerville, TX 78660
Scott
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site for no cooling and leaking . Found fresh food room temp and freezer above temp , evap covered in frost . Leaking was from melting ice cubes . Ran diagnostics . Unit not going into defrost . Replaced controls and re ran diagnostics . Heater is coming on , can hear sizzling and ice melting . Instructed customer to turn off unit when ready to take food out of freezer ( all fresh food is in freezer with frozen ) . Place towels in and around unit to catch any excess water from defrosting . Wait 24-48 hours before turning on . No other leaks detected . Job complete ."
Near Salado, TX 76571
Chase
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site customer complaint was fridge lights will not come on replace all the lights still cannot find any Short replace the light control board all the lights came on customer was happy all lines are dry
Near Round Rock, TX 78681
Paul
Job Details: 10/24/2019
DRYER MAYTAG MGDB835DW4 Arrived onsite for the dryer not getting the clothes dry. I tested the dryer and found the temps cycling between 128-168 at the dryer vent outlet. The temps cycled up and down fast with the flex vent disconnected and with it connected indicating the house venting is clear. I found the dryer leaning down in the rear. I adjusted the leveling legs so the clothing would hit the sensor rods correctly. The unit is working as designed. Call completely.
Near Round Rock, TX 78665
Al
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived to inspect unit not draining.Confirmed the complaint and ran diagnostics test mode and unit didn’t drain.Drain pump worked.Removed and replaced the control, tested unit and unit drained properly on its own.All water lines were dry at the time of service.Job complete."
Near Lago Vista, TX 78645
Paul
Job Details: 10/24/2019
REFRIGERATOR KENMORE 253.443924 Arrived onsite for the refrigerator that’s not cooling in either compartment. I found the compressor running but nothing cooling. I removed power from the unit and plugged the unit back in and the compressor came on immediately meaning there is either a refrigerant leak or the compressor is not pumping. The customer stated they had just moved the refrigerator from another location and it was working prior to the move. I explained to the customer that the issue was probably from a leak due to the move. I explained to the customer that the compressor would need to be replaced and possibly the evaporator.Call complete.
Near Manor, TX 78653
Scott
Job Details: 10/24/2019
OVEN WHIRLPOOL WOS92EC0AB00 Arrived on site for fan not turning off after cooking cycles . Ran diagnostics no error codes .Ran preheat and shut oven off . Fan kept running . Service pointer W10538829-A. Did find unit in energy saving mode . Job complete .
Near Killeen, TX 76549
Arthur B.
Job Details: 10/24/2019
RANGE WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range oven portion not working properly. Ran diagnostics and found F6E0 (Runaway Temperature). Found sensor shorted. Removed and replaced sensor. Tested unit by preheating to 350F. Unit preheated as designed. No other issues found.
Near Leander, TX 78641
Paul
Job Details: 10/24/2019
REFRIGERATOR GE GNE29GMKFES Arrived onsite for the refrigerator with a no ice condition. Mr stated he can hear the fill valve open and the ice maker try to fill but no water enters the mold. Mr stated another company replaced the filter housing because it cracked. I found no filter installed in the filter head and the customer didn’t have the bypass. I explained to the customer that without a filter we can’t continue to trouble shoot the issue and from what mr described there is a good possibility that the only thing needed would be the filter. The customer is going to replace the filter and will call if the icemaker doesn’t work. I explained they had 30 days to call back and waive the service call fee.
Near Austin, TX 78739
Brandon
Job Details: 10/24/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for customer complaint of unit leaking, found installers did not tighten hoses on water valve, after tightened, unit tested good."
Near Killeen, TX 76549
Arthur B.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY02 Arrived onsite for customer complaint of French door refrigerator leaking water from rear. Customer had refrigerator pulled out. Found unit leaking from inlet water valve. Removed water supply hose and found o-ring dry rotted on hose. Advised to install new water supply line. Turned water off to prevent further leaking. No further work performed.
Near Nolanville, TX 76559
Chase
Job Details: 10/24/2019
WASHER MAYTAG MVWB765FW2 Arrived on site customer’s point when it was still making the noise need extra time in ordering a few more parts ; ordrng 1 NEED3HOURS and 1 W10821990 (agitator)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAW11 "Arrived onsite for customer complaint of French door refrigerator not making ice. Ran test 057 and found error code E2. Found ice maker motor faulty. Removed and replaced ice maker, reassembled and observed ice maker calling for water. No other issues found. All water connections were dry at time of service."
Near Kyle, TX 78640
Robert
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job to replace control. After replacement test operation. No leaks detected at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for unit not making ice, found ice a,key on, empty bucket, jumped ice maker and ice maker was not moving, replaced ice maker and tested good"
Near Austin, TX 78737
Brandon
Job Details: 10/24/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for customer complaint of unit walking during spin cycle, found unit needed to be leveled, unit tested good."
Near Leander, TX 78641
Paul
Job Details: 10/24/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for the oven with no or partial display. I found the oven screen blank with lines running across the display. I found out that the customer has not connected the unit to WiFi. I did a 5 minute power cycle on the oven. I had the customer download the Whirlpool App to their smart phone. I connected the phone and the oven to WiFi. The oven is working as designed and is connected to the router. I explained to the customer that it could take up to 30 days to get all of the updates. Call complete.
Near Austin, TX 78731
Cliff
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water properly. Tested unit and found main control and dispenser control both need to be replaced to complete repairs. ordrng 1 W10789107 (cntrl-elec)
Near Round Rock, TX 78665
Al
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived to inspect ice maker dispensing issues.Confirmed the complaint and discovered the dispenser motor was not working.Removed and replaced the motor.Due to the fact the switch isn’t closing the circuit, the ice dispensing is sporadic.
Near Austin, TX 78731
Cliff
Job Details: 10/24/2019
OVEN WHIRLPOOL WFE540H0ES1 Arrived on site to diagnose a range that is not heating properly. Tested unit and found failed bake element in unit. Replaced element and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/24/2019
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on site for unit with damaged hinges, removed door and replaced hinges and tested good"
Near New Braunfels, TX 78132
Richard
Job Details: 10/24/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for the range LF burner not working properly. During testing found that the turning knob switch was no good. Replaced with new and range tested good. Complete
Near Blanco, TX 78606
Robert
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on job to replace controls, fan, icemaker and patch kit. After replacement test operation all functions working. No leaks detected at time of service."
Near San Marcos, TX 78666
Kevin
Job Details: 10/24/2019
RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site and replaced igniter diagnosed on previous visit, after replacement oven will ignite and reach preheat temp correctly. No further repair is needed at this time, job complete"
Near Round Rock, TX 78665
Al
Job Details: 10/24/2019
WASHER MAYTAG MVWB765FC1 Arrive to inspect washer now working.Attempted service test mode and unit wouldn’t start.Got following errors F6E2 Communication errorF2E1 Stuck ButtonUnit will not respond to any touch commands.Unit will need a console, lid lock and will return with the control to complete the repair.Office to reschedule with customer.Needs more work ; ordrng 1 W10861642 (LATCH) and 1 W11162441 (CONSOLE STAINLESS )"
Near Taylor, TX 76574
Tyler B.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived onsite for with no cooling, found rc temp @39, fc at 0 ran diagnostics and got no faults or shorted thermistors. Evaps were clear of ice build up, normal frost pattern. Advised customer to add thermometer in both compartments
Near Austin, TX 78748
Leonardo
Job Details: 10/24/2019
OVEN WHIRLPOOL KSIB900ESS2 Arrived on site to test unit for drawer not closing correctly. Tested unit. Found right hand slide track was bent. Replaced right hand slide track. Tested unit. Unit test good at this time. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 10/24/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to install previous diagnosed parts. Removed tracks and found left adjuster broken. Installed new tracks and dispenser. Will need to replace both rack adjuster. Office to schedule appointment when ETA is available. ; ordrng 1 ADJUSTER (LEFT AND RIGHT ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Lago Vista, TX 78645
Paul
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for the washer not advancing thru the cycle. I found the control stuck in the wash cycle when I arrived. I checked stored error codes and found an F8E1. I found the machine wash temp selector on hot when I arrived. I found the hot water wall valve turned off causing the issue. I opened the wall valve and tested the unit in auto diagnostics. The unit completed the cycle and worked as designed. Call complete.
Near Austin, TX 78758
David
Job Details: 10/24/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived on site to install previously diagnosed parts. Gained access to apartment and talked with resident who said he was having no issues with his dryer. Put unit in diagnostics mode and was able to run tests and cycles fine. Unit may have been swapped at some point, but maintenance has no non functioning dryers needing a control panel. No issue found, call complete."
Near Taylor, TX 76574
Tyler B.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for unit not cooling. Found all lights on and fans running, found compressor not running, found 120v at compressor, replaced start dev and compressor now running and cooling as designed"
Near Austin, TX 78739
Leonardo
Job Details: 10/24/2019
OVEN WHIRLPOOL WOS92EC0AS01 "Arrived on site to test unit for no power. Tested unit. Found the front fuse was burned out. Replaced fuse. Tested unit, unit test good at this time. Job complete"
Near Andice, TX 78628
Al
Job Details: 10/24/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Builder wanted me to explain the reasons for the ticking noise.I explained the unit ticking is a natural sound with gas ranges or cooktops.He was satisfied Unit works as designed.Job complete
Near Leander, TX 78641
Lou
Job Details: 10/24/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven temps. Upon further inspection, I removed the oven bottom panel and tested on Bake at 350 degrees. It took a while before the Ignitor ignited the burner. I adjusted the Ignitor and moved it closer to the burner and retested. Unit operated as designed. I tested temps in the oven and it is heating as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/24/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for noisy operation and no heat. Tested unit to find that the unit was generating 1200 watts of work but creating no heat. Unit will take two men to remove from wall to replace magnetron, capacitor, and diode.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher not drying dishes. Observed a full cycle. When cycle complete found unit warm but a lot of water remaining. Called WPL Techline Kevin SR#7726200429 and advised to test rinse aid actuator. Actuator did not move. Removed and replaced dispenser assembly. Reassembled. Techline advised at least 40 loads for rinse aid to coat tub. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
David
Job Details: 10/24/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new control panel cover and tested. and all is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of dents in front panel, I replaced panel, unit tested good."
Near Lago Vista, TX 78645
Paul
Job Details: 10/24/2019
DISHWASHER LG LDT5678ST Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the door latch and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78703
Joseph C.
Job Details: 10/24/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for “washer bouncing all over the place, during spin cycle” complaint. Inspected unit and found gear case shaft bent and had warped basket. Ordering new basket and hub. Will need to remove and replace basket hub, gear case and suspensions. Office will need to get authorization, before return visit. Hot and cold had been reversed. Corrected water supply routing. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W10528947 (drive hub kit) and 1 W10752719 (basket)"
Near Georgetown, TX 78626
Al
Job Details: 10/24/2019
DRYER WHIRLPOOL WED4850HW0 Arrived to install previously ordered part.After checking continuity of the thermal fuse I verified it was defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator intermittently tripping circuit breaker. Inspected unit and found circuit breaker tripped. Powered unit on and found on GFCI breaker. Tested outlet polarity. Performed diagnostics mode. Tested both thermistor and performed test 4 and monitored. Inspected deli control and found sealed tight, no moisture or corrosion. Found test 4 completed. Forced defrost cycle and found circuit breaker tripped. Called tech support and spoke with TJ. Checked defrost circuit resistance and found within range. Will need to remove GFCI breaker and replace with normal circuit breaker. File# 7726192234."
Near San Marcos, TX 78666
Kevin
Job Details: 10/24/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site and inspected refrigerator and found fresh food temp is 45, freezer temp is 0 degrees. Customer has been clearing damper of frost, found moisture entry point is an air gap where the freezer door gasket makes contact with the upper cabinet. Used silicone to completely line the space between outer cabinet and interior liner. Insured damper is clear with steamer and removed all frost buildup with steamer. Recommended that customer monitor refrigerator for correct operation, no water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 10/24/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found neither valve is working. Also found several saved error codes. F3E2, F8E1, F0E4. After replacing valve water pressure is good. Recommended to customer that less so be used then currently. No water leaks from connections at time of service, job complete."
Near Austin, TX 78749
Leonardo
Job Details: 10/24/2019
OVEN KITCHENAID KOCE507ESS07 Arrived on site to test unit for error code F1E0 and F6E0. Tested unit by turning oven on to 350 and 550 could not duplicate error codes. Reset unit by turning power off to unit for 5 minutes. Advised customer to get electrician to check power connection to the unit. No error codes at this time. Job complete
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "Arrived on site for frost in FC. Found frost buildup around front of door. Inspected door gasket and door. Gained access to evaporator and found blockage on air funnel. Removed blockage and assembled unit. All tested good, no water leaks detected."
Near Johnson City, TX 78636
Robert
Job Details: 10/24/2019
REFRIGERATOR MAYTAG MFT2776DEM00 Arrived on job to replace freezer door and module in freezer. After replacement test operation. No leaks detected at time of service
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/24/2019
WASHER LG WT1701CV "Arrived on site to install previous diagnosed parts. Gained access to gearcase , removed failed gearcase. Gain access to suspension rods, removed rods and installed new. Installed new gearcase and assembled unit. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/24/2019
REFRIGERATOR GE ZISS480DMASS Arrived on site for no cool condition. Check unit to find that the compressor was not running. Found no power coming out of the control board to the compressor. Replaced control board and compressor now runs with all of the other components. Customer will allow 24 hours for unit to reach normal operating temperatures. All water connections are dry.
Near Belton, TX 76513
Chase
Job Details: 10/24/2019
RANGE WHIRLPOOL WGE745C0FS00
Near Taylor, TX 76574
Tyler B.
Job Details: 10/24/2019
DRYER AMANA NED4655EW1 "Arrived on site for unit not heating, found cut off open, and found lint packed in vent, advised to have maintenance clear dryer vent"
Near Austin, TX 78725
Joseph C.
Job Details: 10/24/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “noisy operation and poor performance” complaint. Per my previous diagnosis, removed and replaced sump/motor assembly and upper/lower spraybars. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Lou
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. I removed the toeplate to inspect for leaks. I found where water has been running over the reservoir at the bottom of the door. During testing, I could not get the unit to duplicate the issue. Also during testing, the motor began to make a rumbling noise and the spray arms failed to rotate. I removed and replaced the sump/motor assembly and replaced the the door asked that was previously replaced and was installed incorrectly. Tested the unit and it operated as designed with no error codes and no water leaks. Job completed."