Arrived onsite and found unit operating with failed console. Replaced console. Unit is now operating as designed. All checks good.

"Arrived on site ,replaced slides left hand and left support upper and both right hand supports on bottom draw . Doors are closing properly . Job complete"

"KRFC704FPS04 GP arrived on site to perform a sealed system repair. Removed and replaced the compressor, condenser, non uv drier and service port. Pulled vacuum down to 380 microns and watched the gauges to verify the vacuum held. Charged the unit with 4.5 oz of R134. Reconnected power to the unit and it began cooling. Seated the drain tube properly and leveled the unit. No water leaks observed during service"

Arrived on site for refrigerator not cooling and door not sealing. Upon arrival confirmed failure and inspected unit. Found uit not lvl and top right corner of outter liner starting to bow outward. Releveled unit and found gasket could seal better. Spoke with techline to document liner bowing and techline said no further repairs could be made to it (Sr# 7737319600) call complete

Arrived on site to test unit for HMI acting erratic. Replaced control per service pointer W11682433. Replaced with correct recommended control W11410065. Unit now working as designed. No leaks detected. Job complete.

Arrived on site for refrigerator needing previously diagnosed ice door seperator. Upon arrival reconfirmed issue and installed seperator. Found air leak gone and unit working as designed. Call complete

Arrived onsite and replaced the pump and motor. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived onsite for ongoing rattling concerns and determined that the cause of the noise was rattling from the ridged vent. Advised customer on findings and provided instruct on instillation and findings. All checks good.

Arrived on site to diagnose refrigerator with no working icemaker. Checked and found icemaker unresponsive. I checked the door harness and found broken wires in the harness resulting in lack of power to icemaker. Ordering autho and a new door. Office to schedule when new door arrives.; ordrng 1 LW11037733 (Freezer Door)

"Arrived onsite for previously diagnosed parts. Installed the inlet thermistor and tested dryer. The dryer heated up, let the unit for 5 minutes. The test will be when the customer use the normal setting with wet clothes. No gas leaks detected during service."

ADB1400AMS0 GP arrived on site to inspect dishwasher not operating. Upon inspection I found that there was no junction box connected to the unit. Checked to make sure there was voltage at the outlet. Ran service test mode and unit operating as designed. No water leaks observed during service. Informed builder of my findings

Arrived on site to test unit for not cooling properly. Found condenser was extremely clogged preventing compressor from getting proper air flow causing compressor to overheat and kick off on thermal. Cleared condenser and cooled compressor down with wet rag. Found compressor was pulling 1.2 amps and working as designed. Condenser and evap motor working properly. Advised customer to allow unit at least 24hrs to reach set temps. No leaks detected. Job complete.

"Arrived onsite for dishwasher not working. On inspection there was power, I found 2 errors on the unit. Water was working and drain was working.nit would not spray water. Installed new pump assembly and it is operating as designed and no water leaks detected during service.F4E3 F7e1"

Arrived onsite for previously diagnosed parts. I tried to use the spacer that were sent to help level the door. They were to small to go on the hinge. I used a washer from my truck to lift the door. You can only use 1 washer or the sleeve for the hinge does not fit back on the hinge correctly. I got the door pretty close by using the 1 washer and adjusting the feet. No water leaks detected during service.

"WTW8127LW1 GP arrived on site to inspect washer making loud noise. Customer stated that in certain cycles it sounds like rocks in a blender and the basket would not stop spinning unless they cut power to the unit. Upon inspection I found that the gearcase oil had leaked out and there was an excessive amount of debris on the upper shaft. Replaced the gearcase, rotor and slider. Reassembled and calibrated the unit. Ran diagnostic cycle and the unit completed it with no errors. Informed customer of my findings and advised them on use and care of the unit. No water leaks observed during service. Also found that the pan underneath the unit was not properly installed."

"Arrived on site ,replaced cooling fan , appliance mang control, mag ,and inverter . Ran heating test and 30 seconds in microwave was smoking . Shut unit off and killed power at breaker . Called tech line , recommended harness and new cooling motor . Also ordering parts research on harness . Also ordering 2 wave guide covers . Wave cover , fan , appliance manger Sr 7737319997 Call to set return ; ordrng 1 Partsresearch and 2 W10915651 (Wave guide)s"

"Arrived on site for range needing previously diagnosed back right inf switch, upon arrival reconfirmed failure and installed part. Found inf. Switch could send 240 on low/high dual setting but only inner element would turn on. Replaced front right element and found the same results indicating element sent was defective. Will need office to get autho to replace WB30X24111 front right element.; ordrng 1 WB30X24111 (Element(fr))"

Arrived on site to test unit for no ice production. Temps are correct in both compartments. Found ice maker feeler arm was broken. Replaced damaged ice maker. Unit completed harvest with no issues. No leaks detected. Job complete.

"Arrived on site for washer leaking . Checked and found no issues with bellow ,supply hoses , drain hose . Ran diagnostics with back off , no leaks detected. Fill tub half way up. No leaks found. Drained unit and filled couple times . All connections are dry. Couldnt duplicate any leakage . Job complete"

"Arrived on site to diagnose washer not spinning. Customer said unit does spin, but it's not fully spinning items out and noisy. When I examined the unit i found it falls within service pointer W11684122, and basket does not have holes fully punched causing the banging. Ordering new basket to resolve. ; ordrng 1 W11172199 (Basket)"

Arrived on site to test unit for loud grinding noise. Found right side cabinet bent causing rubbing on tub. Bent cabinet back out and unit now working as designed. Job complete.

"Arrived on site to diagnose dryer with damaged control panel. On arrival found dryer was in a very tight fit spot directly under/touching some shelves in the room. I found the right end cap was broken due to the dryer having to be shoved into this spit that is too small for it. However, with the panel being broken the unit is actually usable and can sit angled to get the door open, so repairing this will actually render the unit unusable/or will likely re-break due to the panel being forced against a wooden shelf. I am not making a repair since the unit works properly, the panel is just too wide for the spot the unit is in, so if we resecured that panel customer could not use. Pictures added. Call complete."

Arrived onsite and replaced the outer door glass. All checks good. Advised customer on repair.

"Arrived on site to test unit for long drain error, tested unit found drain pump engaging but not eliminating water, inspected and did not find any restrictions, replaced pump and tested, unit is now running as designed, no leaks detected job complete"

Arrived onsite for a washer the is showing and of balance cod and and slow drain code. Upon arrival I found F0e5. F9E1 stored. Upon inspection I found that the rotor bolt loose I inspected the rotor and found no damage I then tightened down the bolt. The removed the drain pump and found that it was not clogged I tested it with my meter and found that it tested within spec. I tested the unit and found unit operating as designed.

"Arrived onsite for a washer that shacks when in spin. Upon arrival I ran the unit in spin and with the unit empty it shuck, upon further inspection I found that the basket was not balanced. I am ordering a new basket and retuning with the gearcase, cam, and hub. Office to reschedule ; ordrng 1 W11172199 (BASKET)"

Arrived on site to test unit for F2E0 and F2E1 error codes. Bad or shorted control panel. Replaced panel test unit and unit test good job complete

Arrived onsite for damaged refrigerator door. Upon arrival inspected unit. Found RC door dented. Replaced door. Unit is functioning properly. Job complete

"Arrived onsite to #2430 for unit overcooling the fridge. Verified. Ordering diffuser assembly to repair, all else checks good. ; ordrng 1 W11645127 (Diffuser)"

Arrived onsite and replaced the broken fan blade. Unit had been unplugged. Replaced fan blade observed temperature drop from 78f to 68f in less than 10 minutes unit is now operating as designed. All checks good.

Arrived on site to test unit for un it not drying. Test unit and element coming on. Found customer not using rinse aid. Advised customer to try using rinse aid to help with dryin cycle. Job complete

Arrived on site to test unit for vent not working correctly. Ran test on vent and blower and all test good job complete unit working as designed.

"Arrived on site for dishwasher showing F8E4. Upon arrival confirmed error and also found F9E2 drain issue, FAE1 dispenser, FAE2 vent. Tested and found drain motor, valve and wash motor all working within specs without any leaks in drip pan. Found main control failing to send any voltage to dispenser to open it. Ordering W11660283 main control. Office to reschedule once availability of parts is known."

"Arrived on site to test unit for long dry times, removed dry lint screen and found air is blowing out and no suction, back vent is blowing up like a bubble, vent is completely restricted, customer stated that vent was cleaned by them 3 weeks ago but they did not clean it all the way, advised customer to hire a professional to clear restriction before using unit again, at this time job complete"

Arrived on site for for loud dryer . Found blower wheel cracked and rubbing on housing . Replaced blower wheel . Double checked placement of wheel . No signs of rubbing . Unit tested normally . Job complete . Dryer in maintenance room.

"(SV) Found ice maker temp is 12, E5 error test 56, 6.37 ohms on old icemaker incorrect resistance. Replaced ice maker verified 2.8k thermistor at room temp(new ice maker) verified harness to cabinet was correct, checked at main board checked correct at pink to tan p7. Ran test 56 again and verified E0. Fill and harvest test passed. Documented with TL Robert sr# 7737310099. Call complete"

"Arrived on site for poor washing performance ,soap and floor are still present at end of cycle . Ran diagnostics and no error codes . Unit is not filling at all . Found float switch had been pulled out off switch arm . Reinstalled float and arm . Re ran diagnostics, unit is filling and washing . Advised customer to run a clean cycle to remove excessive soap. No water leaks detected at this time. Job complete"

Arrived on site to follow up on washer that was not draining. Examined bottom of unit after confirming no activity from drain pump. I found the black wires for the drain pump harness came out of their spade terminal. I was able to repair the damaged connection and secured it. Tested unit and verified good drain. If issue returns please send DZO and a new wiring harness.

"Arrived on site to inspect dishwasher not getting any water. Upon further inspection, I placed the unit in diagnostics showing error code F7E2-variable speed motor failure. I cleared the code and continued with testing. Once t(e unit dispensed water into the tub, the motor was to come on and the unit shut down and drained the water. I pulled the unit out and removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to install previously ordered parts. Replaced harness W11591637 and control W11556727. Test unit with load of towels. Unit no longer Tripps breaker. Unit is operating as designed. No leaks present at this time. Job complete

WRS325SDHB08 GP is arrived on site for to install previously diagnosed and ordered part. Removed and replaced FC door. Verified water and electrical connections. Adjusted door height and leveled the unit. No water leaks observed during service.

"Arrived on site for low ice production. Upon arrival, inspected unit and found container completely filled with ice. Uploaded picture on SD. Test ice maker and harvested current ice in tray and refilled once went back to home position. Unit is operating as designed. Explained to customer that this unit is not designed for consumption of large amounts of ice for coolers or other large containers. It will take hours to refill container. No leaks present at this time. Job complete"

Arrived onsite for upper rack not working properly. On inspection one stop was missing and the other was broken. Replaced both stops and the upper rack and now the upper rack does not want to fall out. No water leaks detected during service.

"Arrived on site to test unit for shaking, customer stated that unit was delivered and not leveled, tested unit found unit slightly uneven, leveled unit , ran calibration cycle and off balance detection, and unit did not detect anything unusual, advised customer on proper loading techniques at this time unit is running as designed, job complete"

Arrived onsite for refrigerator now cooling. Took the temperature in the RC was 42? the FC was 14?. Took the toe plate off and found the coils clogged up. Removed the debris from the coils. Now the FC is 1? the RC is now 36?. Ran the icemaker test and it passed the harvest and fill test. No errors on the icemaker. The ice bin was out of the unit I went to reinstall and I had a hard time inserting it into the icemaker.customer said he has had issue with it for awhile. Ordering a new ice bin to drop off.; ordrng 1 WPW10347093 (Ice bin)

"Arrived on site for freezer not cooling. Upon arrival confirmed failure. Found compressor to hot to touch but was able to verify amp draw at 0.9amps. Found evap fan running as well as small ice block built up around evap cap tube but rest of coil was dry and warm. Found unit has sealed system failure and will need compressor and possible evap coil replacement. Office to reschedule once availability of parts is known. Ordering W11507067 evap, WPW10750849 compressor, WPW10143759 uv drier, W10913906 access valve, nitrogen. ; ordrng 1 WPW10750849 (Compressor) and 1 W11507067 (Evap) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Nitrogen (Nitrogen)"

"Arrived on site to follow up on refrigerator leaking some water and building frost consistently. Checked door gasket and found previois repair and seal held and gasket is good. Called tech line and spoke with Chris, SR 7737311542. Was informed that this issue is known to engineering and they will follow up with me with a proper repair. Also found icemaker leaking some water. When engineering contacts me with repair we need to follow up with customer and order proper parts and icemaker as well. ; O-emld tckt"

Arrived onsite to replace faulty console. Replaced console. Found that console is incorrect. Console for double oven. Need to re order console W11600370. Left power off at breaker. Office to reschedule. Customer will try to reach out to Whirlpool to expedite the console as they have not had a functioning oven for a while. ; ordrng 1 W11600370 (Console)

"Arrived onsite and serviced refrigerator in 2327 for over cooling and freezing food in fridge, replaced the diffuser. Unit seems to be operating as designed all checks good. Advised customer on repair."

Arrived on site to install a door and refrigerator. But upon arrival the customer informed me that the unit had already been replaced and no longer need the door.

WTW4955HW3 GP arrived on site to inspect washer making noise. Placed the unit into service mode and attempted to recreate the sound but was unsuccessful. Customer showed video verifying concern. I checked the cam and found quite a bit of plastic fouling inside indicative of grinding. Removed and replaced the cam and shifter and calibrated the unit. Ran automatic test and the unit passed with no water leaks observed during service.

"GP arrived on site to inspect refrigerator not cooling. Customer stated that the machine never shuts off, I assume its attempting defrost mode. Upon further inspection I found the compressor only pulling .7amps. Thermography showed 138 degrees into condenser but return only 94 degrees. Sealed system required. Office to contact customer for scheduling. No water leaks observed during service.; ordrng 1 2HRS (2HRS) and 1 W11580057 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Dye drier)"

"Arrived on site to test unit for door handle loose. Found screws loose, secured screws to door handle test unit and unit test good job complete."

Arrived onsite for unit not cooling after previous repair. Upon arrival inspected unit. Found unit low on charge and not cooling properly. Inspected and found leak at evaporator. Took pic. Disassembled and replaced evaporator and dryer. Pulled vacuum and held. Charged per spec and tested. Frost pattern looks good and compressor is running. Customer will monitor temperature over 24 hrs. Job complete

"WDF331PAHS1 GP arrived on site to inspect dishwasher not drying dishes. Placed the unit in service mode to check for error codes and found none. Ran service test and checked for amp draw on the heater and it is within operating range. Advised the customer on detergent use including type and the recommended amount, informed them about the use of rinse aid. The unit is operating as designed with no water leaks observed during service."

"Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the control and turn power back on to the unit. Found 120 V at the terminal block but no voltage at the control. Checked continuity on the wire harness and found continuity, and as soon as checking, continuity, found the control come on and illuminate, indicating an issue with the thermal fuse turned the power back off and checked all my loads. Found all loads checking good except for the drain pump which was shorted out. Ordering the drain pump and in-line thermal fuse and will return with the control as well just in case. Rescheduled the customer to 9/19. ; ordrng 1 W11397505 (In line fuse) and 1 W11462456 (Drain pump) and 1 W11572097 (Control)"

"Arrived on site for a washing machine that is not starting any cycles and has water inside of the drum. Inspected unit and work area. Confirmed the customers complaint and found the whole basket full of water and clothes. The customer use the shop vac to vacuum out the water out of the tub. Checked underneath the unit and found, the drain pump cover had dropped causing one of the wires to be separated from the drain pump connector. Spliced on a spade with some shrink wrap to repair the wire connector. Tested the unit and the unit began to work and operate as designed. Call complete."

"Arrived on site ,installed left roller ,axel, screw . No water leaks detected at this time. Job complete"

Arrived on site for a dryer that has no power. Inspected unit and work area. Went to check voltage at the terminal block and found the terminal block blown on the line one side and the power cord completely detached on the line one side from the terminal block. Went ahead and replaced the terminal block and fixed the wiring but I did advise the customer that their power cord is no longer able to be used and they will need a new power cord to complete the full repair. Call complete.

(SV)Arrived on site for ITS MAKING TOO MUCH ICE complaint. Found IM was completely full to the top. Cutting grid had multiple layers of ice stuck due to amount of ice beneath it. Checked resistance of original bin thermistor found 4k ohms while buried in ice. Out of specs. Replaced and verified main reads bin thermistor in diag test mode. Cleared tub of all ice as it was severely degraded. Unit then began to make ice correctly. Advised 24hrs for full ice production.

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over, customer stated that unit worked good for 2 months and stopped cooling, auto defrost is not engaging, activated heater is diagnostics, heater at 280 degrees pulling 1.2 amps, will need to replace control,UI, thermistor and heater harness assembly as Precautionary, ordering parts office to reschedule ; ordrng 1 W11650660 (Heater harness assembly) and 1 W11518204 (UI) and 1 WPW10384183 (Thermistor)"

"Arrived on site to install previously diagnosed and ordered parts. I installed the front two screws that were missing and tested. Unit is operating as designed. No lint observed during service, job completed."

Arrived on site for upper spray arm falling off . Reinstalled sprayer to supply tube . No water leaks detected at this time. Job complete

"Arrived on site to test unit for leaking water, tested unit found evaporator drain tube clogged causing water to buildup in FC leaking into RC, defrosted evaporator and cleared drain, water is now flowing freely, unit is now running as designed, job complete"

Arrived on site to diagnose refrigerator not dispensing ice. Tested unit and heard bucket just popping when auger turned. Found bucket wasn't seated and locked into the auger motor coupler. Aligned couplers and retested. Verified proper dispensing and bucket fitment. No damage to dispensing components. Repair completed.

"Arrived on site for not cooling . Customer said it had started coole prior to visit . Ran diagnostics all fans,dampener , compressor working . No frost or condensation build up in either section. . Ran temps FZ at 1 , fresh @39. Unit is making ice . Instructed customer on keeping thing off rear wall . Told her to monitor next couple days . No water leaks detected at this time. Job complete"

Arrived onsite for a refrigerator that is developing ice and is failing to cool. Upon arrival I performed a temp test fc0*. RC36*. I found no Ice buildup on the Evap. Tested the defrost heater and found it good. I found that the doors where sealing properly. Unit operating as designed

"Arrived onsite for a washer with broken or missing parts - lid strike. I found nothing physically broken on the washer. The customer stated it will not start because the lid is not locking. I ran the service diagnostics cycle and found the washer completing the cycle with the lid locking and working as designed. I tried running a wash cycle and when start is depressed and the lights scroll across the screen the lid will not lock. I ran a factory calibration cycle and had the same results in a wash cycle. I did find an F2E3 control mismatch error. Im ordering the controls and returning with the other prescreened parts. Ordering W11481116 encoder control, W11665945 harness, and W11513246 main control. RS for Tue 9/19.; ordrng 1 W11481116 (Encoder control) and 1 W11665945 (Harness) and 1 W11513246 (Main control)"

"Arrived on site to inspect refrigerator door issues. Upon further inspection, I found the right RC door slightly sitting out further than the left RC door. I leveled the unit and was able to get the right door within 1/8 inch of being flush with the left RC door. I demonstrated to the customer how the door closes and the right door is closer than before being seated even with the left RC door. Customer was good with the adjustment. No water leaks observed during service, job completed."

"Arrived on site to diagnose dishwasher with FA E4 error. Examined unit and was clarified its F8E4, and unit has water in the float switch. I ran the unit and saw water dripping out the front right corner of the unit. I noticed the level of the unit has a forward dive, so water is running over the tub lip. When I raised the front of the unit by pulling it on the tile, the leaking stopped. Leak is likely being caused by tidal waving at the front of the unit due to the downward slope. Repositioned unit with a rear slope and verified leak stopped. Repair completed"

"Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the control, pump, and lower wire harness. I ran the DLMS calibration and the service diagnostics cycle. The unit completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete."

"Arrived onsite for previously diagnosed parts. Installed the new ui due to,time loss on the unit. Currently said that the updated ui was keeping up with the time then it would lockup and lose time. The unit is operating as designed."

"WMH53521HZ06 GP arrived on site to inspect microwave with an electrical problem. Customer stated that when in use, the led stopped working and at one point the light bulb went out but came back on. Tested the light bulb and the light would not turn on. Inspected and found a loose filament and recommended replacing. Removed the display and inspected and found the ribbon not properly connected. Replaced the display and tested and the display is operating as designed."

WTW4816FW3 GP arrived on site to inspect washing machine not working. Upon arrival I placed the unit into service mode and found that the lid would not lock. I tested the unit with a new latch and found that the control board would not actuate the latch. Ordering the control board for return service. No water leaks observed during service.; ordrng 1 W11603810 (Control)

Arrived onsite for deli drawer lighting issues. Upon arrival inspected unit. Found right side deli drawer module failed. Replaced module (1). Tested and unit is functioning properly. Job complete

Arrived onsite on cooktop burner not sparking. On inspection the only burner not sparking was the right back burner. Gain access to the burner and found the spark wire was pinched and created a ground. Moved the wire to a safe area and tested the burner. The burner is igniting now and no gas leaks detected during service.

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

"Arrived on site for no ice. Ice in bin,ran diagnostics no errors,ran harvest test ice dumped into bin,ran fill test passed."

Arrived on site to test unit for no lights. Replaced modules per service pointer. Unit now working as designed. Job complete.

Arrived onsite for filter housing not working. On inspection I found that he by pass cap was on the filter head and would not come off by hand. Removed the by pass with a pair of pliers and installed a filter for the customer. I reset the filter setting on the unit for the customer. No water leaks detected during service.

"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the unit seems to leak several cups of water where they are having to mop up their floor in the kitchen when it does leak. I ran the unit through an auto test and was unable to replicate the issue through the entire diagnostic testing. I ran the unit through a normal wash cycle and sat and watched it for 30 minutes, it finally started leaking from the corner of the door but when I opened up the door and paused it, I could not find any water on the inside where the detergent was sitting. Attempted to replicate the issue again for another 20 minutes, and was unable to. Due to the issue leaking from the door in the door, hinge area, replaced the door gasket and tested the unit. The unit was working and operating as designed with no leaks present during operation. I told the customer to call us back if any other issues persist. Call complete."

"Arrived onsite for heat coming out of oven. On inspection the area where the heat is coming out of on the wall mount oven is the vent. The issue is that it is right below the cooktop. If you have the oven on and try to cook on the cooktop the hot air from the oven is right on top of your feet. This setup is a safety issue caused by a bad location of the oven. The unit was not secured to the cabinets because the cooktop regulator will not allow the oven to be pushed all the way back so you can mount the oven to the cabinets with screws. Informed the customer to contact the builder to get this resolved before somebody get burn from the hot air coming out of the oven while they cook. Took pics of the regulator and the wires that are exposed in the wall, no wall plate."

"Arrived on site ,replaced motor and capacitor. Ran calibration and wash test . All checked normal. No water leaks detected at this time. Job complete"

"Arrived on site to follow up on refrigerator not maintaining proper temp on the RC lower shelf. I found some items on the back wall and moved them. I verified the damper is working properly, and removed the evap cover and verified the return vent is not obstructed. Temps on arrival were 3 degrees freezer, 38 degrees upper RC section. I installed a temp logger to record temps for 2 days and set a return visit for 9/14 to pick up the logger and call tech line. Customer unavailable before 1:30 pm Thurs. ; schdld next appmnt for 9/14 THU !"

"Arrived on site for dishwasher leaking from the front. Customer said there was a puddle of water in th3 front of the door and the insulation in the door was wet. I pulled the lower spray arm out and found that there was a section that was separating. The arm was causing a wave of water to go over tub lip,and spill on to,the floor. Ordering a new sprayer arm for customer. Office to reschedule when part arrives.; ordrng 1 WPW10320512 (Spray arm)"

Arrived on site for a washer that is not agitated brilliant. Upon inspection I found that the actuator had failed again I replace the it and ran the unit in bulky washer with some towels and the. In drain and spin and found the unit operating as designed. No leaks

Arrived onsite and found unit light cover needed to be installed better. Installed better. Unit is also noisy from damper control noise. Ordering damper to repair. ; ordrng 1 W11236851 (Diffuser)

"Arrived onsite for a refrigerator to replace a locked up compressor. I confirmed the compressor was tripping the overload due to locked rotor. I replaced the compressor, drier, and added an access valve on the new compressor. I vacuumed the system and charged it with 68 grams of R600A. I tested the unit and found it cooling down and working as designed. Call complete."

"Arrived on site for not dispensing ice. Diagnosed stripped shaft on auger motor,transferred parts from old divider to new divider,motor and impeller,reassembled unit installed ice bin tested ice dispenser unit working as designed."

Arrived on site to test unit for error f7e2(motor not engaging). Verified error code and cleared. Replaced motor and unit now working as designed. No leaks detected. Job complete.

Arrived on site for a washing machine that wont drain and has no power. Inspected unit and work area. Did confirm the customers complaint and found standing water inside the unit. Unplugged the unit and checked resistance to the drain pump. Found an open line to the drain pump. Checked resistance at the drain pump itself and found power resistance registering 19.6 ohms resistance. Replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete.

(Sv)Upon arrival found water filter housing was not ejecting the filter. Filter removed easily with pick. Replaced filter housing. Unit now has good water flow and no leaks.

"Arrived on site to inspect washer not getting water. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested the unit and it is operating as designed. Customer advised that, even on the deep fill selection, the unit is not filling enough and their clothing is coming out of the wash not clean and dry in spots. I calibrated the unit and tested in a Normal wash with Deep Water Fill and the unit operated as designed. I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the water reservoir and couplers and test of the unit. The unit began to work and operate as designed with no leaks present. Call complete.

"Arrived on site to inspect dishwasher spray arms not working. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-motor failure. I continued with testing and the unit filled with water and the motor failed to come on. I advanced through testing and the dispenser, drain pump and element all operated as designed. I removed the outer door panel and inspected the control and it was good. I removed and replaced the sump/motor assembly and retested and unit is operating as des. No water leaks observed during service, job completed."

Arrived on site to test unit for no power. Found external pump is malfunctioning. Recommend external pump replacement. Left unit unplugged. Office to reschedule. ; ordrng 1 W11539855 (External pump)

"Arrived on site for a dryer that keeps showing a Check vent screen when the customer is running a load. Inspected unit and work area. Check the vent hose off the back of the dryer and found no issues with the dryer vent going into the wall. I asked the customer to see where their dryer vent goes, and when I got up to the attic entrance, we found the vent making multiple 90? turns to get around a wall and up out of the corner of the roof. The venting system that they have beyond the multiple 90? turns is also very long and its probably over 65-75 feet between the dryer and where it vents out to. I explain to the customer that their venting is too long and with the multiple 90? turns, the machine cant push the air out because it was not strong enough to vent that far. I called whirlpool Tech line and spoke to Austin SR# 7737303995. He advised that based on the venting situation, there would be no way that this dryer could ever vent out with the vent the way that it stands right now. He advised that they will need to update their venting to allow for proper airflow. He advised to make no repairs at this time and the unit is working as designed. Call complete."

Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared clogged test unit and unit test good job complete.

Arrived onsite for a dishwasher leaking water on the floor. The customer stated it leaks water at the front left corner and the door doesnt stay down like it use to. I found both pads broken causing the door issue. I found the dispenser leaking water when running diagnostics and I showed the customer. I replaced the dispenser. Ordering 2EA friction pad. RS for Tue 9/19.; ordrng 2 WP8268961 (Friction pad)s

"Arrived on site to test unit for water remaining at the end of cycle, tested unit found unit is not installed correctly and is missing a high drain loop, water from disposal back filling into dishwasher, installed loop and tested, unit is now running as designed, no leaks detected job complete"