Near Georgetown, TX 78628
James
Job Details: 04/01/2019
OVEN MAYTAG MER8800FZ1 Arrived on site and tested operation. I found not operation from bake and broil elements. Tested voltage and found the double line break relay on the control has failed. Installed new control and tested operation. Unit working properly. Job complete
Near Austin, TX 78758
Cliff
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ "Arrived on site to repair capillary tube for refrigerator. Repaired capillary tube, installed filter drier, and service port. Tested unit and found all is working properly at this time. No leaks were found at time of service."
Near Lakeway, TX 78734
Paul
Job Details: 04/01/2019
DISHWASHER KITCHENAID KUDU03FTPA0 Arrived onsite to replace the previous diagnosed parts. I replaced the missing thermal fuse clip and replaced the broken vent. I installed the customers rebuilt controls and tested the machine.
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KSSC48QTS03 Arrived onsite to replace the previous diagnosed parts. I replaced the motor and the niagra control again at the same time as advised by techline. I tested the auger motor and it wouldn’t run. I did voltage checks at the control and had the same results as the previous visit. Ordering c-notes.; ordrng 1 C-NOTES (CS NEEDS TO CALL PR ABOUT THIS CALL.)
Near Del Valle, TX 78617
Luis
Job Details: 04/01/2019
FREEZER MAYTAG MZF34X16DW04 "Arrived on site for cooling issue. Customer powered unit on 24hrs before visit. Unit freezing correctly removed evaporator cover good frost pattern across evaporator per customer when unit shut off nothing was running. Replaced evaporator and wall thermistor powered unit on compressor and fans powered on unit working as designed.; used 1 WPW10383615 (THERMISTOR), and 1 WPW10384183 (THERMISTOR) from stock"
Near Pflugerville, TX 78660
Andy
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE Arrived on site refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 04/01/2019
WASHER WHIRLPOOL WTW8500DC5 "arrived on site to inspect washer making noises. Upon further inspection, placed the unit in diagnostics and tested wit h no error codes showing. Customer advised test the unit walk approximately one foot from its original place and is making a loud metal noise. The unit operated as designed with no abnormal noises. I checked the components underneath the unit ad all were good. I found that the tub was leaning to the right side so I lowered the feet on the left side and leveled the unit. Retested in manual test mode on high spin and the unit began to squeak. I adjusted the unit by setting further back on the floor and the unit stopped squeaking and operated as designed. I found that the floor is not level and advised the customer that should the unit make the noises again, the unit would need to be shifted according to the level on the floor. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/01/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to replace board and sensor and burner caps. Replaced all parts test unit and nit temp at 356 when set at 350 job complete top burners igniting correctly.
Near Austin, TX 78754
Joseph C.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXB01 "Arrived on site for low ice production” complaint. Spoke with Robert, at techline. Made suggestion to drop temps a few degrees(was at 8 degrees). Lowered freezer temps by 3 degrees. Unit seems to be performing as designed. No leaks detected, at time of service."
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Part did not arrive, will need to reschedule when part does arrive.; saved tckt"
Near Georgetown, TX 78633
Lou
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "3/29/19 16:20: LS rspndd 3/29 FRI, Arrived on site and replaced evap drain pan with SK. No water leaks after repair"
Near Austin, TX 78717
Lou
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. I continued with testing and the unit operated as designed. When the element came on at the end of testing, I placed my multimeter on the black wire at the junction box and my amp draw reading was 7-9amps. I found that the customer is not using rinse aid. I advised the customer her it would be best if rinse aid was used as it assists in drying. I made recommendations for detergent and rinse aid products/use and also tips for use/care. No water leaks observed during service, job completed."
Near Austin, TX 78738
Scott
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL GT4175SPS4 "Arrived on site MW not starting . Found primary switch had failed completely as we as monitor switch starting to fail. Replaced both switches . Unit is now functioning properly .
Near Georgetown, TX 78628
Steve C.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 On site for the unit is not making ice. Tested the unit in diagnostics and received error code for the icemaker E2 lost position. Went to test number 57 And the icemaker was on able to find the home position. Call the whirlpool Sr#7724502228 And advise to check connections. All connections truck good. Found the icemaker is defective. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Wimberley, TX 78676
Kevin
Job Details: 04/01/2019
REFRIGERATOR GE GIE18HSHHRSS "Arrived on site and found ice buildup along the top of the evaporator, sent pictures to DW. Evaporator and compressor will need to be replaced. Parts cost of these two items exceeds the cost of the refrigerator without involving labor for a sealed system repair. Customer will look to purchase a new refrigerator
Near Pflugerville, TX 78660
Wesley
Job Details: 04/01/2019
WASHER WHIRLPOOL MVWB835DW3 Arrived onsite and found unit operating as designed. Advised customer on use and care. Advised customer on balancing loads. All checks good.
Near Austin, TX 78724
Joseph C.
Job Details: 04/01/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site for “vibration/out of balance loads” complaint. Per previous diagnostics, removed and replaced clutch. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Hutto, TX 78634
Andy
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator kicking breaker. Inspected unit and found all operations normal. Spoke with customer and found that unit kicked breaker one time. Checked breaker panel and found unit is on AFCI breaker. Called tech line and spoke with Kathy (SR# 772450452) Made aware of issue. Was informed that it is not recommended that unit be on AFCI or GFCI breaker. Recommend standard breaker if allowed by code. Also stated that if code dictates unit be on GFCI or AFCI that GFCI would be best. Also stated possible bad breaker. Unit is operating as designed. No water leaks present at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4815EW1 Cust not available for appointment. Reschedule with customer for 4/2/19; schdld next appmnt for 4/2 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4815EW1 Cust not available for appointment. Reschedule with customer for 4/2/19; schdld next appmnt for 4/2 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4815EW1 Cust not available for appointment. Reschedule with customer for 4/2/19; schdld next appmnt for 4/2 TUE !
Near , TX 78666
Leonardo
Job Details: 04/01/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for display stuck in the whirlpool screen. Test unit and found display not responding. Replaced console test unit and unit test good job complete
Near Austin, TX 78750
Cliff
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Arrived on site to diagnose a refrigerator with water that is coming out of the dispenser abnormally. Tested unit and found no mechanical failures or abnormalities to water at this time. Advised homeowner unit is very new and the system has not been properly flushed out at this point. Advised homeowner to run at least 3 gallons of water through the system to flush reservoir. No other repairs are needed and no leaks were found at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and could not duplicate leak at this time. Advised customer to be careful on loading the dishwasher because it can make the spray arms get stuck and cause a leak. Job complete no leaks present at this time.
Near Austin, TX 78746
Scott
Job Details: 04/01/2019
WARMING DRAWER WHIRLPOOL KOWT100ESS "Arrived on site ,replaced door panel and badge . Job complete"
Near Austin, TX 78753
Joseph C.
Job Details: 04/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “lid not locking” complaint. Inspected unit and found capacitor plug hanging out. Inserted capacitor plug. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Al
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect freezer gasket and refrigerator gaskets.Confirmed, removed and replaced the gaskets.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near New Braunfels, TX 78132
Robert
Job Details: 04/01/2019
DRYER MAYTAG MEDX655DW1 "Arrived on job for complaints of timer never stoping. Found timer motor not working causing dryer to work continuously . Replaced timer and ran test,all operation functioning properly."
Near Austin, TX 78726
Thomas L.
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL KEMC378KSS04 "Removed and replaced failed magnetron, diode, and capacitor. Unit will also need magnetron thermostat. Will need a second person to assist me as this is a wall oven and I’m having trouble getting it back in place.; ordrng 1 2MANJOB and 1 NEED2X’SLABORAUTHO and 1 TOMMYLEADTECH and 1 WP4375079 (thrmst-fix)"
Near New Braunfels, TX 78132
Robert
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on job for complaints of ice sickles in freezer and freezing foods. Found FC door gasket damaged and not sealing properly. Attempted to correct issue with heat gun but could not correct issue. Gasket sent was wrong color. Will need FC black gasket to complete.; ordrng 1 2159082 (gasket,door fzr (blk)"
Near Austin, TX 78748
Luis
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site for loud noise. Diagnosed loud vibration noise from compressor support brackets. Adjusted support brackets from compressor to cabinet vibration noise no longer present
Near Temple, TX 76502
Al
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived to install previously ordered part. After installing the UI the unit still did not power on. I called Whirlpool Tech line and spoke with David. After checking voltage at the control and at the door switch,. The voltage was not steady at the control. Readings went from 120, to 94, to 49 and then to 120volts. Due to this, David advised the customer isGoing to need an electrician to check this out with a load on it to figure out why the voltage is not steady. SAME SR# from Original call.Problem is not with the unit, but with the incoming voltage."
Near Round Rock, TX 78681
Thomas L.
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL WMH76719CH0 Arrived on site to replace broken vent Grill. Replaced broken vent Grill.
Near Austin, TX 78759
Tyler B.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Arrived on site for diffuser replacement, replaced and tested good. No leaks on site"
Near Austin, TX 78757
Wesley
Job Details: 04/01/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and moved appliance in 10 minutes and then left home due to customer leaving and requesting appliance stay ajar. For turning water on. Will call back if cannot turn on.
Near Leander, TX 78641
Lou
Job Details: 04/01/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to make normal vibration noises. After a few minutes, the noises got louder. I shifted the unit on the floor and the noise stopped. I checked the back rollers ad found that the shafts had debris built up on them causing the roller to not roll smoothly and caused vibration. I removed and replaced the dryer kit including the belt and cleaned the roller shafts. Tested the unit and it operated as designed with no abnormal vibrating noises. Advised the customer of my findings/repairs. No lint observed during service, job completed."
Near Georgetown, TX 78628
Steve C.
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit is not working properly. Customer advise when an opening of the door the upper rack slides out. Un able to raise the adjustment feet due to a cabinet trim above the unit. Advise customer to contact the builder to raise the adjustment feet without the trim. Unit works properly and all water connections are dry at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 04/01/2019
DISHWASHER KENMORE 665.13962K015 Arrived on site for the unit is leaking water. Tested two units and found the water leak is coming from the sump and motor.
Near Austin, TX 78759
Tyler B.
Job Details: 04/01/2019
WASHER WHIRLPOOL WFW9400SW00 Arrived on sote for motor replace. Replaced motor and tested good no leaks.
Near San Marcos, TX 78666
Robert
Job Details: 04/01/2019
WASHER MAYTAG MVWX655DW1 Customer canceled at door.
Near Austin, TX 78738
Scott
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for ice building up in freezer and now ice . Found fridge door hadn’t properly sealed on left upper corner . Ice maker has started production after customer had call-in for service . Door is sealing properly and frost build up is almost gone . Instructed customer to make sure door is closed properly . No water leaks detected at time of service . Job complete .
Near Leander, TX 78641
James
Job Details: 04/01/2019
WASHER MAYTAG MVWB865GC0 Arrived on site and found glass separating from trim ring on lid. Installed new lid to repair and tested proper function. Unit working properly and all water connections dry at time of service. Job complete
Near Hutto, TX 78634
Andy
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher leaking. Checked for error codes and found none. Tested and inspected unit and found unit leaking due to unit not being able to drain. Found unit not being able to drain due to debris stuck in check valve on drain line not allowing water to flow. Removed debris and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78737
Luis
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for faulty icemaker and unit need updated control kit. Replaced icemaker and installed control kit. Powered unit on ran diagnostics on icemaker passed ran fill testpassed unit working as designed.
Near Austin, TX 78753
Joseph C.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for “ice all over freezer” complaint. Inspected unit and found door warped. Removed and replaced freezer door. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78748
Luis
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to install parts from prev diagnosis. Per tech support installed new harness assembly and evaporator cover. Secured thermistor to correct location on suction line using foil tape and a zip tie.
Near Austin, TX 78745
Scott
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site for washer leaking and water staying in tub . Found drain plug was not removed from disposal . Removed plug and ran diagnostics test . All checked out normal , no leaks and DW is now draining at time of service . Job complete ."
Near Austin, TX 78734
Scott
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Arrived on site for no cool unit . Freezer room temp and fresh around 48 . Ran diagnostics compressor and valve ate working . No frost pattern ..; ordrng 1 SERVICEPORT and 1 UVDRYER and 1 W10276644 (compressor) and 1 W11116006 (FRESH EVAP) and 1 WPW10608485 (evaporator)"
Near Austin, TX 78758
Cliff
Job Details: 04/01/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washer that is not starting cycles. Tested unit and found faulty lid latch assembly. Replaced latch assembly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
OVEN KITCHENAID KEBS208SSS04 Arrived onsite for the upper oven not reaching set point temp. I found the bake element not working. I replaced the bake element and tested the oven. The oven is reaching set point and is working as designed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 04/01/2019
DRYER AMANA NED4655EW1 "Arrived to inspect dryer not heating. Confirmed, removed and replaced the fuse and cutoff.Reassembled the unit and unit tested as designed.No lint observed at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near Austin, TX 78731
Tyler B.
Job Details: 04/01/2019
OVEN JENN-AIR JJW2427DB00 Arrived on sote for console replace. Replaced and tested all functions good.
Near Fischer, TX 78623
Kevin
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and inspected dishwasher and found right rail stop has come off and upper rack is not inside of track. Replaced rack and reconnected stop and made sure they cannot come off again. Dishwasher rack is now operating properly, no water leaks from connections at time of service."
Near Fischer, TX 78623
Kevin
Job Details: 04/01/2019
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site and found cooktop surface has failed, replaced it and range is now corrected and operating properly. Job complete"
Near , TX 78610
Leonardo
Job Details: 04/01/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced glass door. Replaced door test unit and unit test good. Customers complained was that the glass bracket had a gap. Advised customer gap is there to let glass vent. Job complete.
Near Leander, TX 78641
James
Job Details: 04/01/2019
OVEN KITCHENAID KOCE500ESS06 "Arrived on site and installed new interlocks, lamp, control, control panel, and oven door latch. Tested operation and found unit working properly. Job complete"
Near , TX 78666
Leonardo
Job Details: 04/01/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for unit smelling like gas. Spoke with customer and he said gas smell was coming when oven was used. Turned oven on and checked for leaks no leaks present at this time. Advised customer unit will throw some gas smell when oven ignites. Job complete
Near Georgetown, TX 78633
Steve C.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to replace the evap tray due to leaking water. Replace the tray and tested unit. Unit works properly and all water connections with dry at the time of service.
Near Georgetown, TX 78626
Steve C.
Job Details: 04/01/2019
REFRIGERATOR JENN-AIR JFC2089BEM03 Arrived on site to replace the left door and freezer door due to being dented. Replace the freezer door and then replace the left door. Found the new left door is also dented. Will need to re-order the left door and reschedule the customer.; ordrng 1 13107881SQ (dor-fip ss)
Near Round Rock, TX 78665
Andy
Job Details: 04/01/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for oven not heating properly. Performed temperature test at 350° watched high and low swing cycles and found unit temperature to be at an average of 354° All operations are normal. No repairs are needed at this time.
Near Temple, TX 76504
Al
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KSF26C4XYB03 Arrived to inspect refrigerator door not closing properly. Confirmed the complaint and removed and replaced the hinge.Door now closes as designed.CUSTOMER SATISFIED JOB COMPLETE.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived back on site for tube replacement, replaced tube and tested good, no leaks in site"
Near Austin, TX 78728
Thomas L.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on site for unit not cooling properly and not making ice. The temperatures are above normal causing the icemaker not to cycle. The temperatures are above normal due to a lack of refrigerant because of the leak in the evaporator and a contaminated compressor. Replaced and tested. All water connections are dry.
Near Kyle, TX 78640
Robert
Job Details: 04/01/2019
DRYER WHIRLPOOL MED6630HC0 "Arrived on job to replace panel. After taking dryer apart found panel is not damaged. Made adjustments to seating of drum. Ran test with a big load and with no load,all operation functioning properly.if noise comes back order drum."
Near Austin, TX 78737
Luis
Job Details: 04/01/2019
FREEZER WHIRLPOOL EV188NYWS02 Arrived on site for upper portion in freezer not cooling. Removed cover found fan motor not running removed harness checked voltage good 120vac at harness diagnosed faulty fan motor removed failed fan motor installed new fan motor powered unit on fan powered on unit working as designed.
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
DRYER GE GTDX200GM1WW Arrived onsite to replace the defective timer on the dryer. I replaced the timer and tested the unit. I found the unit working as designed. Call complete.
Near Austin, TX 78744
Luis
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for cooling issue. Per customer unit powered off no lights and loss cooling then unit powered itself back on. Diagnosed faulty main control. Called DW “S” coding part to have manufacture cover part customer responsible for labor. Installed main control powered unit on fans powered on.
Near Austin, TX 78704
Wesley
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and repaired failed gasket with new gasket right door. Also replaced dispenser switch due to occasionally sticking. Advised customer on repair. All checks good.
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/01/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TW Arrived on site and found frost inside of freezer and along top sill of door. Also found ice buildup on evaporator from airleak. Took pictures. Spoke with Frigidaire techline 82496294 and the recommended following service flash rf1405 to correct issue. Will order sealant and corners per service flash. After correcting refrigerator will need to be completely defrosted to remove ice. No water leaks detected at time of service. ; ordrng 4 242161201 (trim-cabinet corne)s and 1 5304469950 (sealant)
Near Spicewood, TX 78669
Scott
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Arrived on site , replaced door UI . Nothing had changed . Talked to CS . Will send tech on Monday with remaining parts I didn’t have today .; saved tckt"
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/01/2019
RANGE MAYTAG MER8700DS1 "Arrived on site and found panel is dented, disassembled range and replaced it and it is now correct. Job complete"
Near Leander, TX 78641
James
Job Details: 04/01/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new blowers and one control. Cycled power and installed second control with power supply. Cycled power and installed UI. Ran through set up and unit tests good. Installed new oven racks. Job complete
Near Austin, TX 78729
Cliff
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found diffuser door out of alignment causing odd noise from fresh food section. Re-mounted and realigned diffuser door properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Paul
Job Details: 04/01/2019
ICE MACHINE WHIRLPOOL KUIS18PNZB1 Arrived onsite for the ice machine with a no ice condition making a loud noise. I found the recirculating pump running with no water in the reservoir. I found the replace filter light on and the customer was not sure how long the light had been on. I power cycled the unit and found water only dripping into the reservoir. I removed the filter and tested the unit. I found the reservoir filling but the recirculating pump not pumping. I replaced the pump and advised the customer to replace the filter. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78731
Tyler B.
Job Details: 04/01/2019
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on sote for sump replacement, replaced and tested good with no leaks on site"
Near Lakeway, TX 78734
Paul
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived onsite for the refrigerator leaking water from the dispenser. Mr stated the unit was no longer making ice correctly. I found the evaporator cover vent holes partially iced over preventing the FC from cooling properly. I found the FC at 9 degrees and explained to the customer this would cause ice maker harvest issues. I ran a manual defrost and found the defrost circuit working. I broke the ice off of the vents and the unit is working as designed.
Near Austin, TX 78703
Wesley
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site and replaced mullion and closer. Instructed customer on best door op wing/closing practice. All checks good.
Near Harker Heights, TX 76548
Al
Job Details: 04/01/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site spoke with customer customer advised that they canceled the call through whirlpool. No work performed
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
DISHWASHER KITCHENAID KUDE40FXSS5 Arrived onsite for the dishwasher with broken rack parts. I found the adjusters with broken wheels. I found the rails in good condition. I installed an adjuster kit and the upper rack works as designed. I also checked the lower rack wheels and they were in good condition. Call complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/01/2019
RANGE FRIGIDAIRE FFGF3051TB "Arrived on sote for unit not baking , found igniter has failed , replaced igniter and Testd good no gas leaks on site"
Near Austin, TX 78759
Cliff
Job Details: 04/01/2019
DRYER MAYTAG MEDC465HW Arrived on site to diagnose a dryer that is running loudly. Tested unit and found no mechanical failures at this time. Replaced rollers and idler pulley from repair kit to ensure no misshapped or failed parts. Did not note much of a change after part replacement. No further repairs are needed at this time and unit is working as manufacturer intended.
Near Austin, TX 78759
Cliff
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KSRG25FVMS02 arrived on site to diagnose a refrigerator that is leaking and not producing ice. Tested unit and found infrared control for ice level failed and evaporator drain clogged. Unclogged and thawed drain and replaced infrared control. Tested unit found all is functioning properly at this time. No leaks were found after services were performed.
Near Seguin, TX 78155
Diego G.
Job Details: 04/01/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 04/01/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 04/01/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Kevin
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site and inspected refrigerator and found freezer door is open on the left-hand side roughly a quarter of an inch, took multiple pictures. Temperature in freezer is 37° Inspected freezer and found lower plastic bin was not properly reinstalled after sealed system repair. After correcting door It will now close completely. recommended that refrigerator be observed for the next 24 hours to ensure it is cooling properly after sealed system repair. If it isn’t sealed system will need to be re-done. No water leaks from connections at time of service."
Near Belton, TX 76513
Al
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived to inspect refrigerator not cooling. Verified complaint and removed and replaced the control that controls the fresh food section.Reassembled unit and unit tested as designed.Customer told to limit access to unit for the next 24 hours.JOB COMPLETE.
Near Austin, TX 78759
Paul
Job Details: 03/29/2019
OVEN JENN-AIR JJW2430DS02 "Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the console, programmed it, and tested the oven. The unit is working as designed. Call complete."
Near Kingsland, TX 78639
Cliff
Job Details: 03/29/2019
WASHER MAYTAG MVWC415EW0 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found no hot water coming from wall. Advised homeowner unit needs hot and cold water to function properly as the washer uses both no matter which setting is selected. Homeowner will need to have plumbing issue corrected to complete repair. No further repairs are needed from Appliance Express at this time. No leaks were found at time of service.
Near Austin, TX 78759
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for noisy unit, found EVAP fan running loud, removed fan and replaced and tested good, no leaks on site"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
DRYER MAYTAG MGDB766FW0 Arrived on site. Customer stated that she found more scratches and wanted it to be replaced as well. Ordered top and cabinet. Allow 2HRS for repair. ; ordrng 1 8533643 (cabinet) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W11222514 (TOP)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
DRYER MAYTAG MGDB766FW0 Arrived on site. Customer stated that she found more scratches and wanted it to be replaced as well. Ordered top and cabinet. Allow 2HRS for repair. ; ordrng 1 8533643 (cabinet) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W11222514 (TOP)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
DRYER MAYTAG MGDB766FW0 Arrived on site. Customer stated that she found more scratches and wanted it to be replaced as well. Ordered top and cabinet. Allow 2HRS for repair. ; ordrng 1 8533643 (cabinet) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W11222514 (TOP)
Near Kingsland, TX 78639
Cliff
Job Details: 03/29/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that will not stop running when the door is opened. Pandora switch failed and unit causing malfunction. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78736
Brandon
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site for customer complaint of loud noise during spin cycle, found gearcase, stator, and rotor need replacing. Ordering starts and rotor. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)"
Near Austin, TX 78704
Wesley
Job Details: 03/29/2019
REFRIGERATOR AMANA ASI2575GRW01 "Arrived onsite and found unit operating as designed, removed some insulation pad that was hitting condenser fan. Checked seals and all is operating properly."
Near Austin, TX 78705
Wesley
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRSC503ESS Arrived on site and found fresh food temp too cold and freezing water line. Adjusted temp. All checks good. Unit is operating properly.
Near Marble Falls, TX 78654
Cliff
Job Details: 03/29/2019
COOKTOP KITCHENAID KCED606GBL01 Arrived on site to diagnose a cooktop with a damaged glass assembly. Found discoloration on side of glass top. Had glass and insulation tape on for repair today but glass did not come with a new knob bezels. Bezels also need to be replaced at same time as glass assembly. Return date is set for 3/29/19 to complete repair.; ordrng 6 W10853046 (bezel-knob)s
Near Cedar Park, TX 78613
James
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and installed new control and console. Tested operation and found unit working properly. Job complete
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of icemaker not making ice on dual evaporator refrigerator. Ran diagnostics and found error code E2 (Lost Home Position). Removed and replaced both ice box fan and icemaker. Reassembled. Unit call for water immediately. No other issues found. All water connections were dry at time of service.