Near Austin, TX 78727
Dona
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site for refrigerator not cooling, replaced thermistor and evap motor and cover. Verified temps were dropping. Operations check good. Let customer know unit could take 24 to 48 hours to cool. all water connections dry."
Near Austin, TX 78705
Leonardo
Job Details: 09/20/2019
OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site to replace control board. Replaced control board. Tested oven, oven tested to 350 degrees. Job complete."
Near Austin, TX 78746
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for greasing railed and sealing drain. Sealed and greased railed and tetsed goo.s unit still have intermittent water dispenser issues. Removed and reinstalled filter and worked again, 20 mins later stoped, removed filter again and worked, unit will need housing and possible valve to complete repair ; ordrng 1 W10906054 (housing) and 1 W11194380 (valve)"
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived onnsite and found frozen fresh food Evap. Also found floor model misalignment to fresh food doors that could not be corrected. Attempted to alleviate customer will do 3 day defrost. No further service requested at this time.
Near Austin, TX 78749
Robert
Job Details: 09/20/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of not drying. Found vent to apartment blocked. Customer will hav maintenance clean vent.
Near Blanco, TX 78606
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of RC liner cracking, and slow ice production, found ice door was leaking warm air into ice compartment and RC liner cracked. Ordering ice door and liner repair kit. ; ordrng 1 8201700 (repair kit) and 1 W11176526 (ICE DOOR)"
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW5090JW0 arrived onnsite and found unit in demo mode. Called techline for assistance. Was helped by Ed. All checks good, unit is now operating as designed."
Near Buda, TX 78610
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,installed new fan motor assembly, secured thermistor to correct location on suction line using foil tape and a zip tie,secured original cover with 4 screws,2 on top and 2 in the middle section.used 1 W11087438 (FAN MOTORR) from stock"
Near Buda, TX 78610
Robert
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on job for complaints of no light underneath. Found no 120v to socket., replaced control and test. Operation normal."
Near Wimberley, TX 78676
Brandon
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for customer complaint of unit not cooling in both sections, found fans and compressor running, found no frost on either evaporator, found sealed system leak. Ordering compressor, evaporators, valve, access valve, filter drier, and condenser. ; ordrng 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10155907 (compressor) and 1 W10248589 (evaporator) and 1 W10627646 (condenser) and 1 W10630535 (evaporator) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78681
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to replace previously ordered parts. Replaced evaporator, filter dryer, process stub, RC wiring harness, door and control kit. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near Salado, TX 76571
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for customer complaint of FC section not cooling on French door dual evaporator refrigerator. Found RC section cooling but set at lowest setting of 33F on UI. Ran test 4 and found Freon not flowing on FC evaporator. Possibly from factory, unit was not charged with right amount of refrigerant. Advised customer that sealed system need to be evacuated, process stub and dye drier added to allow proper amount of Freon to be added and to find form leaks All water connections were dry at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site. Tested unit for oven light not coming on. Test unit found bad control board, replaced control board & tested for oven light turning off & on. Job complete"
Near Austin, TX 78747
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no ice. Found frozen fill tube,defrosted fill tube,replaced icemaker and valve tested icemaker unit working as designed."
Near Austin, TX 78758
Cliff
Job Details: 09/20/2019
DRYER WHIRLPOOL WED560LHW0 Arrived on site to diagnose a dryer that is making unusual noise. Found motor and blower assembly vibrating and sound insulator pads will need to be applied to unit to correct issue. ordrng 6 W11113654 (pad)s
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
FREEZER WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=40 degrees (setting of 34) & FC=22 degrees (setting of -1). I removed the FC Evap cover and found a large amount of ice built up across the top of the evaporator and the Evap fan was rubbing against the ice. Also, the evaporator frost pattern only covered the top front two coils. Also found that the FC door is shifted to the left approximately 1/4 inch. I attempted to adjust the rails/brackets but nothing changed. Also found that the FC light was bad. I am ordering the compressor, dryer, access valve, both FC door brackets/rails, FC evaporator, RC evaporator, FC light module, and CNOTE-3 HR JOB. Office to schedule return service. I used my steamer to clear the ice on the evaporator to hold the customer over until the unit could be repaired. No water leaks observed during service.; ordrng 1 8201675 (compressor) and 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (ACCESS
Near Gatesville, TX 76528
Al
Job Details: 09/20/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived to inspect refrigerator not dispensing water.Customer tested unit for ice but says unit doesn’t dispense water.Due to her visual impairment she couldn’t locate the water dispenser.I showed her the location of the dispenser and she thanked me for helping her locate the dispenser.All water lines were dry at the time of service.Job complete
Near Seguin, TX 78155
Luis
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for cooling issue. During removal of fresh food evaporator can heat fan motor shutting on and off, removed cover adjusted nearness fan motor would power off and then on,disconnected harness found brown wire pin from harness broken.
Near Austin, TX 78735
Robert
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on job for complaints of leaks. Found bellow damaged.Replaced bellow and test unit. No leaks detected at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site to replace gearcase and clutch, after replacing parts, unit tested good."
Near New Braunfels, TX 78132
Kevin
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site and inspected dishwasher and found standing water in tub, Found catch valve is stuck and after clearing dishwasher will now drain. Also found builder never removed knock out from garbage disposal and this is another reason it would not drain. After correcting dishwasher is draining normally, no water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Jonathan
Job Details: 09/20/2019
REFRIGERATOR LG LSXS26386S/00 Arrived on site for refrigerator not cooling. Inspected unit and work area. Found unit unplugged. Powered unit on and tested voltage to inverter control and found within range. Found failed compressor. Will need to replace with compressor kit. Office to schedule appointment when ETA is available on parts. ; ordrng 1 5851JA2008W (FILTER DRYER) and 1 SEENOTE (OFF TO SCH) and 1 TCA38091801 (COMPRESSOR ) and 1 TJAF120 (ACCESS VALVE )
Near Pflugerville, TX 78660
Paul
Job Details: 09/20/2019
WASHER MAYTAG MVWX700XW2 "(DZ) Arrived on site for washer not spinning or agitating. Performed diagnostics and found F7E6 and F7E5 codes stored. Performed capacitance test on cap and found good. Tested harness resistance for motor and shifter. All checked within spec. Tested shifter at control and found no DC voltage going to photo eye in shifter. Installed main control. Retested with main control and found unit was still not spinning. Replaced shifter assembly. While replacing shifter assembly found cam stuck in middle position. Unstuck cam and Retested unit. Unit worked on first test cycle after calibration. Tested again and cam got stuck. Ordering W10721967 CAM, W11035747 GEARCASE. 1 W10721967 (CAM) and 1 W11035747 (GEARCASE)"
Near Austin, TX 78704
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for defective ice door in dispenser compartment,faulty ui and gasket not sealing to ice compartment. Replaced dispenser ice door,ui and ice door to ice compartment. Checked both seals good checked ui operation good."
Near New Braunfels, TX 78132
Kevin
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC7HW00 "arrived on site and found multiple saved F6E4 error codes, customer experience is identical with original visit. Spoke with tech line again and they confirmed that this issue will not correct itself until software is updated. Control panels provided by parts suppliers do not have updated software. This user interface must be connected to Wi-Fi otherwise it will not function properly. Customer allowed me to connect oven to their Wi-Fi. No further possibility of repair is available at this time SR7725633269"
Near The Hills, TX 78738
Robert
Job Details: 09/20/2019
DRYER KENMORE 110.828221 "Arrived on job for complaints of not starting. Checked voltage, all good unit powered on normally."
Near Austin, TX 78749
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not fully sealing,installed new diffuser and thermistor. Advised customer on changing temp setting"
Near Austin, TX 78722
Joseph C.
Job Details: 09/20/2019
RANGE JENN-AIR SVD48600P "Arrived on site for “left burners won’t ignite and right burners have smell” complaint. Inspected unit and found no issues with unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to use vent fan, when using cooktop."
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/20/2019
COOKTOP WHIRLPOOL WFE320M0ES1
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived to install previously ordered parts.Removed and replaced the evaporator cover and main control.Reassembled and unit began operating properly.Customer told to wait 24 hours before adding groceries.All water lines were dry at the time of service.Job complete
Near Marble Falls, TX 78654
James
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE770H0FZ2 Arrived on site and found terminal block has melted and power supply cord was shorting to chassis. Installed new harness and found thermal fuse has failed as well. Installed new power cord provided by customer and will return with new thermal fuse. ; ordrng 1 WP3196548 (fuse-thrml)
Near Marble Falls, TX 78654
James
Job Details: 09/20/2019
REFRIGERATOR GE PSS26SGRDSS Arrived on site and installed new freezer fan motor. Tested operation and found unit working properly. Job complete
Near Austin, TX 78750
Paul
Job Details: 09/20/2019
COOKTOP KITCHENAID KCED600GSS00 "(DZ) Arrived on site to install previously diagnosed parts. Inspected cooktop unit and confirmed that it’s warping, likely due to food particles and grease expanding and causing it to bow. In order to properly complete repair some cooktop foam tape is needed to properly seal the unit to the counter, or issue will continue to occur. Ordering 2 WP8286642, foam tape. Tape will be needed to properly compete the repair and it was not ordered with the new cooktop. ordrng 2 WP8286642 (COOKTOP FOAM TAPE)s"
Near Austin, TX 78717
Lou
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range oven not heating and cooktop burners not igniting. Upon further inspection, the customer advised that recently they had their annual inspection and the inspector advised them the oven was not reaching temperature. Also, the cooktop burners aren’t igniting all the time. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake @350 degrees. At preheat, the temp was 509 degrees. My next five readings were 321, 404,325, 406, 329 for an average temp of 357 degrees. I advised the customer of my findings and advised there’s nothing wrong with the oven. I tested all of the burners on the cooktop and found that all four took too long to ignite causing gas to to flow into the kitchen area. I removed and replaced all four burners and was going to replace the caps, but had the incorrect caps and will have to order. I tested with the old caps and the front 2 burners still are taking too long
Near Bertram, TX 78605
Jonathan
Job Details: 09/20/2019
WASHER MAYTAG MVWC555DW0 "Arrived on site to install previous diagnosed part. Removed wash plate. Cleaned bolt threads and added lock tight to bolt. Installed wash plate and tested operation. All tested good, no water leaks detected."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/20/2019
VENTHOOD WHIRLPOOL WVW51UC6FS1 Arrived on site to test unit for buttons not staying on.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previous diagnosed parts. Turned circuit breaker off and removed unit. Gained access to magnetron and inverter and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78745
Robert
Job Details: 09/20/2019
DRYER MAYTAG MED5500FW2 Arrived on job to install new gasket. After replacement test operation all functions working properly.
Near Austin, TX 78738
Andy
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site for refrigerator not cooling. Tested and inspected unit and found sealed system issues.
Near Austin, TX 78741
Leonardo
Job Details: 09/20/2019
OVEN WHIRLPOOL WFE320M0ES1 Arrived at site. Test unit for f9 error code test unit found bad control board. Replaced control board. Test unit & found losing power. Advised customer to replace power cord. Job complete
Near Canyon Lake, TX 78133
Kevin
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site and inspected refrigerator and found blue wires on fill tube heater are broken, took picture. A new heater will need To be ordered, no water leaks from connections at time of service.; ordrng 1 W11366500 (FILL TUBE WITH HEATER)"
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived onsite to install evaporator fan bushing to French door refrigerator from prior tech’s diagnosis. Removed evaporator cover and evaporator motor housing. Installed missing bushing to motor. Reassembled and tested. Motor no longer scrapes on evaporator cover. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78721
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for “will not dispense ice” complaint. Inspected unit and found tape over drain hole. This backed up drain water and froze, damaging dispenser motor. Cleared tape and removed and replaced dispenser motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Johnson City, TX 78636
Brandon
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFT2776DEM00 "Arrived on site for customer complaint of frost in freezer, found door needs replacing. Ordering door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10708432 (dor-fip ss)"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived onsite for customer complaint of dishwasher DOA. Removed front panel and removed control and UI assembly. Installed new replacements and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78641
Jonathan
Job Details: 09/20/2019
VENTHOOD KITCHENAID KVUB600DSS3
Near Austin, TX 78750
Lou
Job Details: 09/20/2019
OVEN WHIRLPOOL WOD51EC0HS00
Near Austin, TX 78735
Luis
Job Details: 09/20/2019
ICE MACHINE WHIRLPOOL KUIC18NNZS0 "Arrived on site for faulty valve and external pump. Installed new pump and valve,ran new valve good water flow,ran water through pump,water entered and drained from pump no leaks unit working as designed.
Near Austin, TX 78701
Wesley
Job Details: 09/20/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived onnsite and after replacing washer lid, determined that mineor application of sound pads on exterior eliminated problem noise. All checks good."
Near , TX 78132
Kevin
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected oven and found clock is gaining 1 minute every week. Currently it is 10 minutes ahead of all wireless device currently in the home. Spoke with tech line and they said this is due to oven not being hooked up to wireless, customer connected to wireless during service call. Requested that they monitor it for correct operation."
Near Elgin, TX 78621
Cliff
Job Details: 09/20/2019
WASHER LG DLEX3470W Arrived on site to diagnose a dryer that will not start. Found contacts in door switch not operating properly. Freed contacts and tested unit. Found all is working properly at this time.
Near Austin, TX 78756
Joseph C.
Job Details: 09/20/2019
WASHER WHIRLPOOL MHW6630HW0 "Arrived on site for “running continuously, not completing cycles and multiple error codes” complaint. Inspected unit and found it to be experiencing all listed maladies. Removed and replaced control. Washer showed no sighs of previous issues. Performed test cycle, flawlessly. Customer has leaking supply valves, at wall hookup. Notified Louis and shut off valves. No leaks detected, at time of service."
Near Austin, TX 78753
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Arrived on site for no cool. Installed a new compressor and evaporator, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure sensor good checked frost pattern good unit cooling down correctly"
Near Cedar Creek, TX 78612
Scott
Job Details: 09/18/2019
DRYER WHIRLPOOL WED8200YW0 Arrived on site for burning smell. Found unit full of lint . Lint was building up around element . Shop vac lint out . All else’s checked normal . Recommend to have vents cleaned regularly . Job complete
Near Round Rock, TX 78664
Paul
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not fully drying dishes post wash. Found some condensation buildup on door. Ran diagnostics, no error codes present. Verified that dishwasher is heating, but not venting. Tested vent motor and got no response. Ordering WPW10469574, vent.; ordrng 1 WPW10469574 (vent asm)"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/18/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found builder has reset power to oven and control panel is operating. Took picture accessing WiFi options to confirm scrolling, display and selection. No further repair is needed at this time, job complete."
Near Austin, TX 78746
Andy
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00
Near Austin, TX 78729
Tyler B.
Job Details: 09/18/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site for cooktop replacement. Replaced cooktop and tested good
Near San Marcos, TX 78666
Robert
Job Details: 09/18/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of temperature too low. Confirmed temperature low by 20 degrees and offset at 20 below. Reset to factory and test. No gas leaks detected at time of service.
Near Austin, TX 78739
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for dispensing ice issue. Adjusted shaft from ice container,installed ice container tested crushed and cubed dispenser unit working as designed"
Near Georgetown, TX 78626
Jonathan
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for washer leaking hot water from valve. Per diagnostics mode and confirmed failure. Found hot solenoid valve not closing. Removed failed valve and installed new. Tested automatic cycle. All tested good, no water leaks detected."
Near Driftwood, TX 78619
Brandon
Job Details: 09/18/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of rattling noise, found convection fan making the noise. Customer was using the oven at time of service so I could perform repair. ;
Near Austin, TX 78731
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS00 "Arrived on site for cooling issue. Found freezer not defrosting,an diagnostics bimetal reading open,removed evaporator cover,checked continuity on bimetal reading open diagnosed unit will need fan motor that includes harness assembly. Defrosted evaporator assembly,installed new fan motor assembly,powered unit on checked air flow good.
Near Belton, TX 76513
Al
Job Details: 09/18/2019
OVEN WHIRLPOOL WOD77EC0HS01
Near Austin, TX 78717
Lou
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, the unit was on when I arrived and was not making any unusual noises. The customer provided a video of the noise ad it sounded like a loud chatter. The customer advised that the dispenser is leaking water as well. When I opened the FC door, I found a large amount of ice built up in the ice chute and there was a large block of ice in the ice bin. I removed the container cover and found ice/frost debris on the cover ad on the ice maker tray. Also found a large amount of ice/frost built up on the bottom of the ice bin. I tested the dispenser door and it’s closing/sealing properly. I advised the customer that the ice/frost build up is due to an air leak possibly from the FC door being left open or due to the abundance of food items in the FC section blocking the door from closing all the way. I placed the unit in diagnostics and tested the fans, thermistors and ice maker and all c
Near Austin, TX 78731
Luis
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for no cool. Removed fresh food evaporator cover,found uv dye on manufacture weld joint to evaporator. Removed evaporator,installed a new evaporator secured thermistor to suction line using foil tape and a zip tie,installed a new uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec. Powered unit on checked low side pressure good,checked frost pattern on evaporator good unit cooling down correctly"
Near Waco, TX 76707
Arthur B.
Job Details: 09/18/2019
RANGE WHIRLPOOL WEE510S0FS1 Arrived onside for customer complaint of range getting error code F6E1 (Sensor Over Temp). Removed and replaced control and sensor per tech sheet. Reassembled. Unit now works as designed. No other issues found.
Near Austin, TX 78729
Tyler B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for unit door not sealing, found door hanging down to left, found hinge loose. Found clip missing, found hinge assy has been updated, ordering coordinated parts to complete repair. ; ordrng 1 WP2325482 (hinge) and 1 WP2325483 (hinge-pin)"
Near Round Rock, TX 78681
Jonathan
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not heating. Inspected unit and work area, found rinse-aid container empty. Measured incoming water temperature to dishwasher at 118.5°. Performed diagnostics mode, no error codes. Monitored test cycle operation and measured amp draw to heater at 7.5 amps. Checked at end of test cycle for hot temperatures from element with temp gun. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Georgetown, TX 78628
Jonathan
Job Details: 09/18/2019
REFRIGERATOR KENMORE 106.5113221 "Arrived on site for refrigerator not cooling. Inspected unit and work area and found no frost pattern on evaporator. Gained access to compressor and found rodent nest next to compressor (see SD-QuickPic)Checked voltage going to compressor and found within range. Tested capacitor and tested good. Found starting device opened. Removed starting device and installed new. Tested amp draw to compressor and found at 1.5 amps. Inspected frost pattern and found developing. All tested good. No water to connected to refrigerator.
Near Austin, TX 78705
Wesley
Job Details: 09/18/2019
DRYER WHIRLPOOL WED4975EW1 Advised customer that unit is condensating from insufficient insulation from outside temps through venting.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/18/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site and inspected dishwasher and found control panel is not responding, replaced control panel and control board. Dishwasher will now complete A diagnostic cycle, no water leaks from connections at time of service, job complete."
Near Austin, TX 78737
Leonardo
Job Details: 09/18/2019
RANGE AMANA AER6303MFS1 "Arrived on site to test unit for control board not responding. Test unit and found short control board, replaced control board, test unit again and unit working as designed. Job complete"
Near Troy, TX 76579
Arthur B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived onsite to install new compressor and evaporator to stand alone refrigerator. Removed compressor. Installed new compressor,evaporator and drier using braising methods. Vacuumed units down to -25. Charged unit with 4.8oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found."
Near Austin, TX 78744
Wesley
Job Details: 09/18/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site and advised customer that moisture condensation during long standby is from open vent outside of dryer. Dryer is operating properly. All checks good.
Near Round Rock, TX 78681
Jonathan
Job Details: 09/18/2019
OVEN KITCHENAID KOSE500ESS04 "Arrived on site for oven door not flushed at top. I removed the door to ensure the unit was flushed. Checked the door for any issues. After placing the door back on, I found the door was only slightly protruding due to the oven gaskets. Ran diagnostics to ensure door seal and checked the lock switch to make sure it was in place. All tested good. Spoke with customer on user care guide."
Near Lakeway, TX 78734
Andy
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Arrived on site for refrigerator cycling off and on. Customer stated that this has not seemed to affect the cooling of unit. Pulled unit from wall and pulled back cover off. Found compressor over heating and running extremely hot. . No water leaks present at time of service."
Near Austin, TX 78701
Wesley
Job Details: 09/18/2019
OVEN KITCHENAID KSGG700ESS0 Arrived on site and found unit blower failed. . Repaired. Unit is now operating as designed.
Near Austin, TX 78741
Leonardo
Job Details: 09/18/2019
DISHWASHER MAYTAG MDB8969SDM3 Arrived on site to test unit for panel not responding. Found loose connection test unit and unit test good job complete.
Near Buda, TX 78610
Robert
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of not dispensing ice. Removed ice container and confirmed ice available. Test both crushed and cube ice working normal. No leaks detected at time of service.
Near Austin, TX 78753
Cliff
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by faulty control board. Replaced board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDF520PADM6 "(DZ) Arrived on site to diagnose a dishwasher that is not cleaning dishes. Performed diagnostics and found F7E1 stored code, not heating. Ran cycle and found element not heating. Replaced heating element and ran diagnostic cycle. Verified element is now heating. All is working as designed."
Near Cedar Park, TX 78613
Lou
Job Details: 09/18/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer not coming on. Upon further inspection, I opened the door and pressed the door switch closed then turned the unit on. I could see the element illuminating and feel the heat as well. Customer advised that the unit will be on for a few minutes then the timer will change to .02 and then shut off. While I was testing the unit, the timer got to 1:03 and then dropped to .02. I restarted the unit and rubbed on the sensors and the unit continued to drop in time. I removed the console to test the harness and found that the sensor wasn’t plugged into the control. I reconnected the sensor and retested and the unit operated as designed. I advised the customer of my findings. No lint observed during service, job completed."
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/18/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site for “leaking from front lower front of unit” complaint. Inspected unit and found what sounds like a wire, rubbing inner tub and lower front of unit to be leaking. Checked bellow' at door. Could find no leak. Ordering new tub assembly, drain bellows and bellows. Will need second tech and two hours, for call. Office will need to set return schedule.; ordrng 1 TWOHOURCALL (TWO HOUR CALL) and 1 TWOMANCALL (TWO MAN CALL) and 1 W11287253 (DRUM) and 1 W11314666 (hose) and 1 W11316662 (HOSE)"
Near Austin, TX 78739
Brandon
Job Details: 09/18/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of unit not stopping, found faulty timer motor, I replaced timer, unit tested good."
Near Hutto, TX 78634
Jonathan
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for panel damaged. Inspected panel and found scratches on front and defective bend (see SD-QuickPic). Removed damaged front of panel and installed new.
Near Pflugerville, TX 78660
Paul
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WMH31017HB2 (DZ) Arrived on site to diagnose a microwave tripping a breaker erratically. Performed diagnostics and heard loud humming coming from mag. Removed microwave and removed outer skin. Tested capacitor and diode and both were good. Found a loose magnet in the mag causing excessive vibration. Replaced mag and reinstalled. Tested unit and function was quiet and normal. All is working as designed. Call complete.
Near Santa Clara, TX 78124
Kevin
Job Details: 09/18/2019
DISHWASHER KITCHENAID KDPE334GPS0 "I’ve done site and inspected dishwasher and found customer is experiencing leaking from the left-hand side, disassembled the door and found insulation is wet directly below dispenser. Dispenser is leaking from the perimeter seal and will need to be replaced.; ordrng 1 W10861000 (detergent dispenser)"
Near Bastrop, TX 78602
Scott
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRMF606ESS01
Near Austin, TX 78751
Luis
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for broken wires to fill tube. Removed damaged fill tube assembly,installed new fill tube assembly ran diagnostic water filled icemaker."
Near Hubbard, TX 76648
Arthur B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran diagnostics and found error E2. Removed and replaced icemaker assembly. Reassembled and observed icemaker calling for water. No other issues found. All water connections were dry at time of service.
Near Florence, TX 76527
Thomas L.
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Austin, TX 78744
Leonardo
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to test unit for unit sparking. Test unit and found unit sparking from second rack. Advised customer rack needs to come out if they are not using it to double heat. Test unit with out rack and unit test good job complete.
Near Temple, TX 76502
Al
Job Details: 09/18/2019
MICROWAVE JENN-AIR JMW2430DS00 "Arrived to inspect F2E1 Stuck key.I removed and replaced the panel, programmed the unit and unit began operating as designed.
Near Kyle, TX 78640
Robert
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of washer not completing cycle. Found the cold water supply too low washer times out in rinse cycle. Unhooked hose and showed customer low water pressure. No leaks detected at time of service.
Near Austin, TX 78734
Andy
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW7000DW1 Arrived on site for washer lid lock issues. Tested and inspected unit and found failed lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service from unit. Did note slight drip from wall valve. Recommend plumber look at.
Near Driftwood, TX 78619
Brandon
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of no ice production, found E2 error code in diagnostic mode. I reset main control, tested ice maker in diagnostic mode, test 57, ice maker tested good, also ran test 45, unit tested good."
Near Bastrop, TX 78602
Scott
Job Details: 09/18/2019
DISHWASHER JENN-AIR JDB8200AWS0 "Arrived on site for unit stopping mid cycle . Found stuck key error . Replaced UI , ran diagnostics cycle . All checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78744
Wesley
Job Details: 09/18/2019
WASHER WHIRLPOOL MVWB835DC4 Arrived on site for water level issues. Tested. All checks good. Advised customer on use and care. Unit is operating as designed.
Near Austin, TX 78746
Tyler B.
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for harness and stop replacement. Removed all bins and left over frost and replaced harness and tested good. Installed pan stop. ; ordrng 1 CNOTE (OFFICE COLLECT ?)