We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78744
Scott
Job Details:
11/17/2021
"Arrived on site for washer not agitating . Found actuator had failed , followed service pointer . Replaced actuator. Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near New Braunfels, TX 78132
Andrew
Job Details:
11/17/2021
"Arrived on site to replace left side RC door. Replaced door and transferred all components. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lockhart, TX 78644
Jacob
Job Details:
11/17/2021
"Arrived onsite for unit making noise during cycle. Tested the unit in automatic diagnostics and heard loud grinding noise when it got to the spin cycle. Upon further inspection, found that the cam gear was grinded down with barely any teeth to grab and do the cycle correctly. Replaced the cam, tested the unit. Unit tested good. No leaks at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Gatesville, TX 76528
Al
Job Details:
11/17/2021
"Arrived on site and to inspect dryer turning on, but turning off 1.5 seconds after starting. I called Whirlpool Tech Line and spoke ANDREW 7732264422. Andrew assisted me in testing possible reasons for the failure. It was determined the ACU control and door switch is causing the malfunctions. Office to schedule return services ; ordrng 1 W11441687 (ACU)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, TX 76502
Al
Job Details:
11/17/2021
Arrived on site to inspect washer the previous tech recently installed suspension rods. Confirmed the install and found the unit needs absorbing pads to prevent it from touching the cabinet. Office to schedule return services.; ordrng 4 W10688364 (Absorbing pads)s
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78737
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for unit leaking from left side. Test unit and ping vent leaking. Replaced vent test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78746
Taylor M
Job Details:
11/17/2021
"Arrived on site to diagnose dishwasher not washing dishes, upon arrival I gained access to the unit and found that the sump and motor assembly is bad and has also shorted the control, I replaced the control and the sump and motor and now the unit is operating properly as designed, no leaks observed. Job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Clifton, TX 76634
Jonathan M
Job Details:
11/17/2021
Arrived on site for a washing machine that is making a banging sound when in use. Inspected unit and work area. The customer had the unit loaded and it was completely full of clothes. I did advise the customer that they did have the unit overloaded. Ran the unit through a test cycle with no clothes in it in the unit ran as designed. Found no stored error codes on the unit. I ran some clothes through a normal wash cycle to get the unit saturated with water and then ran the unit through a drain and spin. Did find the slight banging noise coming from the washer when it was going off balance. The unit did center and stop making the noise. I did advise that that is normal operation with this unit especially with mixed loads as the customer was using towels with normal clothes. Went over user care guide and the unit is working as designed. Call complete.
We serviced a
FRIGIDAIRE FREEZER
Model LFFU14F5HWC
Near Georgetown, TX 78626
Wesley
Job Details:
11/17/2021
Arrived onsite for stand alone freezer that stopped cooling completely arrived on site and found freezer temp running at 80f unit is operating and compressor is running. Ad
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cedar Park, TX 78613
David S
Job Details:
11/17/2021
Arrived on site for washer making a clanging noise. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found the tub and basket banging off the left side. I measured the distance from the floor to the bottom of the cabinet and I found the left hand side was 1 1/2 from the floor and the right hand side was 1 off the ground. The unit isnt properly leveled. I leveled the unit and ran it back through a diagnostics cycle. The unit worked as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC4
Near Austin, TX 78734
David Z
Job Details:
11/17/2021
"Arrived on site to diagnose dryer making noise when running. Ran u it and confirmed squeaking coming from inside the unit. Disassembled unit and found the idler pulley stuck, and making the squeak. Replaced idler and ran unit. Verified noise is gone. Advised customer to have vents cleaned due to AF error and lint in the unit.
We serviced a
HOTPOINT DISHWASHER
Model HDA2000G02WW
Near Harker Heights, TX 76548
Tyler
Job Details:
11/17/2021
Arrived on site for dishwasher not draining correctly or finishing cycle. Upon arrival confirmed complaint. Upon further testing I found amp draw to motor was 1.5 during wash cycle and the silo opioid was .7amp during drain cycle. After further inspection I found bearing in motor were failing and causing motor to vibrate violently. Also found timer not stopping the wash cycle when it got to the end of the timer selection. ; ordrng 1 WD26X10013 (Motor asm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Justin
Job Details:
11/17/2021
"Arrived on site for a dishwasher with the soap dispenser not working. Upon arrival the customer stated that the real issue is that the soap will dispense, but never dissolve. I put the unit into diagnostics mode and found stored error codes F4E3 for motor not running and F3E3 for OWI failed calibration. I ran a diagnostics cycle and the motor never energized. I found no voltage going to the motor, and good voltage going into the unit. This indicates a faulty control. Due to this I am ordering the control. I am also ordering the sump and motor to install and verify functionality after installation. Office to reschedule. ; ordrng 1 W11087226 (Control) and 1 W11025157 (Sump and Motor) and 1 W11084121 (OWI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB00
Near Salado, TX 76571
Tyler
Job Details:
11/17/2021
Arrived on site for refrigerator needing previous diagnosis due compressor. Upon arrival recovered charge and installed needed parts. Pulled vacuum on unit then recharged system with 5oz of refrigerant per manuf. specs. Found no evidence of leaks. Restored power and after 10 minutes found psi lvls stable at 0/150. Informed cust9mer to give unit 24 hrs to cool. Call complete
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB1
Near Robinson, TX 76706
Al
Job Details:
11/17/2021
"Arrived on site to inspect unit not cooling in the refrigerator compartment. Customers grandson called him and he advised the unit began operating properly the previous day. I checked the evaporator motor, harness and confirmed the temperatures 39/2 in both sections. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near San Marcos, TX 78666
Jacob
Job Details:
11/17/2021
Arrived onsite for unit not starting. Tested the unit. While trying to test the unit. Noticed that the unit was locked. Unlocked the unit. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model GT1195SHB1
Near Hillsboro, TX 76645
Jonathan M
Job Details:
11/17/2021
"Arrived on site for a microwave that is strobing when the unit is being used. The customer advised that it does not happen every single cycle but it seems to happen more often than it doesnt. The customer ran a quick psycho and I found the Magnatron arcing inside the waveguide. Remove the waveguide cover and found arc marks and numerous spots around the waveguide.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS
Near Austin, TX 78747
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for vent making noise. Vent working correctly builder advised that he removed a screw that was hitting blades. Unit working as designed
We serviced a
GE ICE MACHINE
Model ZDIS150WSSC
Near Crawford, TX 76638
Al
Job Details:
11/17/2021
We serviced a
JENN-AIR RANGE
Model JDRP648HL01
Near Lorena, TX 76655
Jonathan M
Job Details:
11/17/2021
"Arrived onsite for a Range that is still burning the tops of items in her oven when in use. The customer advised that the issue has gotten better since the last visit but that it does still happen. Ran the unit through a 375 Fahrenheit bake cycle and found the unit finished preheat at 407 degrees and slowly dropped to 350 degrees and cycled back up slowly. I found the unit cycling between 399 and 252 degrees Fahrenheit. I called Whirlpool Techline and spoke to Leon SR# 7732262668. He advised that on this unit, the broil element does come on when the unit begins to cheat again. He advised that on the bake cycle both bake and broil elements come on when the unit needs to heat and he also advised that broil, bake, and convection elements come on during the convection bake cycle. He advised that on these units, you need to use some aluminum foil to deflect heat away from the tops of items while in use for baking until you are ready to brown the tops. Advise customer of Whirlpools findings and the unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Waco, TX 76712
Al
Job Details:
11/17/2021
Arrived on site for leaking washer. Confirmed the complaint and found the leaking was coming from the defective valve. Removed and replaced it and unit tested as designed without any leaks. Job complete
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Dripping Springs, TX 78620
Robert
Job Details:
11/17/2021
Arrived on call for complaint of noise. Found the gearcase leaks oil. Replaced the gearcase and agitator. After installation test operation. The washer working properly and no leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Austin, TX 78759
Taylor M
Job Details:
11/17/2021
"Arrived on site to diagnose washer with no power and the door locked, I gained access to the unit and found that the unit was without power, I gained access to the outlet and found proper polarity and voltage, I gained access to the inner cabinet and found no control light on at the control. .; ordrng 1 W11031829 (Control) and 1 WPW10605427 (Drain pump) and 1 W11114674 (Console) and 1 WPW10443885 (Door latch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Lakeway, TX 78738
David Z
Job Details:
11/17/2021
"Arrived on site to follow up on dishwasher that did not dissolve soap pod. Customer said after I left and they ran a cycle, the pod was stuck in the dispenser. Customer had to force door closed with pod to close that dispenser door. After they were able to run a cleaning cycle successfully. I tested the unit in diagnostic mode and verified the dispenser door is opening when its supposed to. Could not find any faults. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Cedar Park, TX 78613
David S
Job Details:
11/17/2021
Arrived on site for wall ovens being off temperature. I spoke to the customer and they stated they had the one year inspection and the home inspector stated they were off. I preformed a temp test on both the upper and lower oven. I found them preheating too 400 when set to 350. I let the both cycle and found the average temp for both ovens with in 5 degrees of the 350 set temperature. The ovens are working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/17/2021
"Arrived on site and confirmed TOD has failed, replaced it and confirmed operation by running a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Georgetown, TX 78628
Lou
Job Details:
11/17/2021
"Arrived on site to inspect washer not draining and showing error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. I advanced the testing to the drain and found the drain pump making a loud grinding noise and not draining the water. I removed and replaced the drain pump and retested and unit is operating as designed. No,water leaks observed during service, job completed."
We serviced a
GE REFRIGERATOR
Model GIE18CTHBRBB
Near Jarrell, TX 76537
Wesley
Job Details:
11/17/2021
Arrived onsite and performed hose replacement and control replacement and tested unit. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Justin
Job Details:
11/17/2021
"Arrived on site for a dishwasher that was making a loud noise. Upon arrival the customer stated that they also found the unit will randomly shut off, and the water would sometimes scratch their glassware. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle while monitoring amp draw and the bottom of the unit. I found the unit and heater working as designed. I observed no leaks at the time of service. During the cycle I heard no abnormal noises. I found no failure on the unit at the time of service.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78724
Matthew
Job Details:
11/17/2021
Arrived onsite for washer not receiving hot water on wash cycle. Upon arrival tested unit and found when valve energizing very little water was entering tub. Disconnected supply lines and tested water pressure. Cold supply was good but the hot side has very little pressure. Will need to have plumber correct issue. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVQ07
Near Marble Falls, TX 78654
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker turned off and reset bale arm to on position. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near New Braunfels, TX 78130
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for broken cooktop. Spoke with MS and repair is covered. Replaced cooktop, tested unit, unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78633
Wesley
Job Details:
11/17/2021
Arrived onsite for concerns about frosting freezer and clumping ice. Advised customer on design and parameters. Tested unit temperatures and inspected seal. Unit is running good temperatures with no seal problems. Advised customer on findings and instructed customer on regularly dumping resetting ice bin for best results.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Jimmy J.
Job Details:
11/17/2021
"Arrived on site for NOT PRODUCING ANY ICE, CAN HEAR WATER TRYING TO GO IN BUT NOTHING HAPPENS--WATER DISPENSER WORKS AND THE UNIT ITSELF IS COOLING AND FREEZING OK. Removed ice maker cover and found fill tube frozen over. Used steamer to remove ice built up in tube. Placed in diagnostics and ran harvest then water fill test. Mold filled with water as designed. Removed hair and dust from condenser coils while inspecting door harness for my breaks in wires. All looked good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78702
Luis
Job Details:
11/17/2021
"Arrived on site for no ice. Removed icemaker found broken wires to fill tube heater,diagnosed unit will need a new fill tube heater assembly,installed new fill tube,ran diagnostics icemaker passed,ran fill test passed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS0
Near Kingsland, TX 78639
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose an ice machine that is not producing. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near New Braunfels, TX 78132
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for error code f3e1(water level system error). Air trap was clean and not clogged. Drain screen was clean and clear. Replaced control and water level switch. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78681
Justin
Job Details:
11/17/2021
"Arrived on site for a dishwasher that had no water coming out of the spray arms. Upon arrival the customer stated they had an additional issue. They found the top rack wheels were breaking off and no longer holding the basket up. I put the unit into diagnostics mode and found stored error codes F4E3 for motor not running and F7E1 for no heat. I then ran a diagnostics cycle and found the motor not energizing at all. I gained access to the control and found good voltage coming into the unit, but no voltage going to the motor. Upon further inspection I found spiders living in the control, which may have damaged the control. I informed the customers on my findings.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected refrigerator and found fresh food evaporator thermistor is frosted over, took one picture. Removed all frost with steamer, took one picture. Replaced evaporator cover ensuring new thermistor is in the correct location. Recommended that homeowner allow refrigerator to cool for at least 12 to 24 hours, job complete if it continues will need high-voltage control board and door front user interface, not the interior door one."
We serviced a
ELECTROLUX MICROWAVE
Model EW30MC65JS3
Near Dale, TX 78616
Jacob
Job Details:
11/17/2021
Arrived onsite for unit giving and F44 error code. Looked at the unit and pushed the microwave button. The F44 error cam on instantly. Tried to pull the unit out but had an issue with getting the unit fully out. Let customer know that a 2 man will be needed or if they can have the unit pulled before out arrival then a 2 man will not be required. . Office to reschedule ; ordrng 1 5304461119 (Fan motor)
We serviced a
JENN-AIR COOKTOP
Model JEC4430BS00
Near Austin, TX 78705
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for cooktop giving f1e0 replace ui.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Round Rock, TX 78681
Jimmy J.
Job Details:
11/17/2021
"Arrived on site for unit is very noisy. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and dishwasher is not making any abnormal noises but the kitchen, breakfast area and living room are all one room and they are all on tile. This makes the dishwasher sound loud. I also found the sound barrier blanket was not seated over the left side evenly. I removed the dishwasher and secured the sound barrier blanket properly. I ran the dishwasher and it sounds quieter to me. No leaks detected. Job completed."
We serviced a
GE DISHWASHER
Model GLD4450N00CS
Near Smithville, TX 78957
Matthew
Job Details:
11/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced wash motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model KEBC208KSS02
Near Smithville, TX 78957
Matthew
Job Details:
11/17/2021
Arrived onsite for wall oven with F3E2 error code and high temperature. Upon arrival found that customer did replace oven sensor due to error code. Did correct error however did not resolve runaway temperature issue. Checked sensor and was good. Tested unit at 350 and found that after unit reached target temperature it would continue to heat and not cycle down. Control has stuck relay.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, TX 78744
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for lower oven light staying on. Found door latch not hitting door. Removed door latch and secured door latch correctly test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Belton, TX 76513
Tyler
Job Details:
11/17/2021
Arrived on site for refrigerator dimming lights during start up. Upon arrival I isolated all active components I think wiring system and couldnt find any shorts or failures. Called techline Sr# 7732216969. After running all tests recommend techline determined that the fraction of a second lights dim then get bright are a normal operation of the unit. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78633
Wesley
Job Details:
11/17/2021
Arrived onsite for f2e2. Reset unit at breaker and error persisted.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25CQXFB02
Near Kyle, TX 78640
Jacob
Job Details:
11/17/2021
"Arrived onsite for unit not staying consistently freezing or cold in the refrigerator. Customer said that the unit is working properly at the moment p. Looked at the unit and temperatures seemed good. Looked at the back of the freezer to see if any ice buildup was present. Did not see any issues, did notice that 2 cubes of ice was stuck in the chute keeping the door open. Customer said they would see the cubes just melt out of there fro time to time. Let customer know if the door does stay open it allows warm are to get in and may cause the unit temperature to not stay consistent. Asked customer to keep an eye on the cubes getting stuck and keeping the door open. No issues at this time. Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Bee Cave, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected ice machine and found production is good, found install location has a gravity drain but installers connected drain pump and have entire drain hose length behind ice machine. Showed homeowner how icemaker would work better without drain pump. This would require a hole cut in the cabinet immediately to the right of the icemaker to direct drain hose into gravity floor drain, access hole should be a 9 to 12 in. Square Toward the rear of the cabinet with the bottom of the square 6 to 9 inches off the floor. Drawers would be removed to access this area. to install drain hose properly into PVC floor drain. Builder will need to be contacted to make this adjustment, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW
Near Austin, TX 78702
Scott
Job Details:
11/17/2021
Arrived on site for dryer not heating. Found unit is heating . Taking customer multiple times to dry load . Ran temp an air flow with meter . Found air flow restriction. Recommended to have exterior vents cleaned . No lint build up in unit at time of service. Job complete .
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC2
Near Austin, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected dryer and found tension pulley is rattling. After replacement dryer is running properly, job complete"
We serviced a
GE DRYER
Model GTX42GASJW
Near Austin, TX 78727
Justin
Job Details:
11/17/2021
"Arrived on site for a dryer leaking gas. Upon arrival the customer had the gas turned off. As soon as I turned the gas on I began to smell a leak. I used my leak detector and used it on all gas components. I could not detect any leak via the leak detector. However, I could hear a whistle coming from the valve at the wall. I also found this is where the strongest gas smell was. This indicates the gas smell is coming from the wall, and not the unit. I informed the customer on my findings and shut the gas back off. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Austin, TX 78750
David Z
Job Details:
11/17/2021
Arrived on site to install heating element due to missing grommets. Installed new element and retested. Verified unit working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, TX 78617
Matthew
Job Details:
11/17/2021
Arrived onsite for washer going out of balance. Upon arrival inspected unit. Found suspension rods shot and agitator loose. Tub is bouncing with nothing in it. Will need to order and replace suspension rods and agitator. Office to reschedule.; ordrng 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Manor, TX 78653
Scott
Job Details:
11/17/2021
"Arrived on site and replaced UI touch panel control that customer had on site . Replaced UI , checked button functions all checked normal. No gas leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kyle, TX 78640
Jacob
Job Details:
11/17/2021
Arrived onsite for unit not passing the wash cycle. Tested the unit in automatic diagnostics and unit barely put in any cold water. Checked the water line going to the cold water and found that it clogged with what appears to be rock chips. Remove clog. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details:
11/17/2021
"Arrived on site for dishwasher top rack falling down. Inspected unit and work area. Found adjuster broken. Found tracks intact. . Removed failed adjuster and installed new. Assembled unit and tested rack operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected refrigerator and found water dispenser is not running, reset all connections find valve end it is now working properly. Took a short video, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSQ01
Near Manchaca, TX 78652
Kevin
Job Details:
11/17/2021
We serviced a
WHIRLPOOL MICROWAVE
Model MH1160XSB3
Near Georgetown, TX 78628
Jonathan S
Job Details:
11/17/2021
"Arrived on site for microwave not heating. Inspected unit and work area. Performed diagnostics and tested operation. Measured amp draw and found magnetron drawing amps indicating a failed magnetron. Measured capacitor and found within range. Will need to replace magnetron and diode.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMW03
Near Round Rock, TX 78681
David S
Job Details:
11/17/2021
Arrived on site for fridge door gasket being torn up. I installed the new gasket. The unit is now shutting properly with no air leaks.
We serviced a
WHIRLPOOL WASHER
Model MEDB955FW1
Near Austin, TX 78737
Kevin
Job Details:
11/17/2021
"Arrived on site and Replaced steam valve in dryer, customer spoke with office and added that they also wanted door swap to the other side. No prescreened door swap kit was ordered for a return service call.; ordrng 1 W10895133 (Door reversal kit)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS2
Near Lakeway, TX 78734
David Z
Job Details:
11/17/2021
"Arrived on site to diagnose dishwasher that is not running cycles. Unit isnt responding to start / cancel button presses. Checked control and ribbon cable and found no issues or discoloration on the control. Unit needs a new console.Advised we will order part and attempt to have AHS locate console. Office to schedule when a new console can be found. ; ordrng 1 WPW10084136 (Console)"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03STSS0
Near The Hills, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected dishwasher and found wash motor is noisy while running. after replacement dishwasher is operating normally, job complete."
We serviced a
GE REFRIGERATOR
Model ZISS420DRHSS
Near Austin, TX 78730
Taylor M
Job Details:
11/17/2021
"Arrived on site to diagnose built in refrigerator with cooling issues in the rc and sub zero temperatures in the fc, upon arriving I gained access to the rc and fc and found that the unit is cooling correctly but the door seal on the rc is bad and letting moisture and air build up in the top of the rc. I am ordering a new gasket for the refrigerator compartment and authorization due to the part being over pre auth. Office to reschedule when the part arrives.; ordrng 1 WR24X10145 (Rc gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Dripping Springs, TX 78620
Robert
Job Details:
11/17/2021
Arrived on call to replace previous diagnosed. After replacing panel customer inspected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Manor, TX 78653
Matthew
Job Details:
11/17/2021
Arrived onsite for dishwasher flipping breaker. Upon arrival put unit in diagnostics and found F6E4 overfill switch stuck open. Ran diagnostics test and passed without error. Checked components and recorded amp draw. Customer stated breaker trips on any cycle. Ran 1 hr wash and monitored for entire cycle. Amp draw never exceeded 7 amps. Could not duplicate issue. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5SHAXMQ10
Near Austin, TX 78731
Luis
Job Details:
11/17/2021
"Arrived on site for not dispensing ice. Tested ice dispenser found paddle not engaging switch,removed cover found broken pins on bracket. Installed a new bracket reassembled dispenser compartment tested water and ice dispenser unit working as designed.; used 1 WP2180226 (Bracket) from stock"
We serviced a
WHIRLPOOL WASHER
Model wfw70hebw0
Near Austin, TX 78731
Taylor M
Job Details:
11/17/2021
"Arrived on site to diagnose washer with a weeping valve, upon arrival I found the water was shut off at the wall and the customer explained that the unit leaks through the valves I gained access and removed the inlet valve and replaced it, the unit is now operating properly as designed with no leaks observed.Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Georgetown, TX 78628
Lou
Job Details:
11/17/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found a small amount of ice in the bin. Placed my gauges on the unit and checked pressures and they were good. The unit was in harvest mode so I continued watching the formation on the evaporator and found no ice forming on the left or right side and when the sheet slid off the evap onto the grid cutter, it broke into pieces. I found the water dispenser corroded and not sending water to the far right edge. I removed the dispenser and attempted to clean it but was unable to get he debris out of it.I replaced the dispenser and retested and water flow was much better. A sheet of ice formed and the left and right sides were forming better. I recommended that the customer monitor the unit and contact our office if needed. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 110.267525
Near Marble Falls, TX 78654
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a washer that is not spinning properly. Found basket drive worn out and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/17/2021
. Placed in diagnostics and got F8E4. Found water inside float pan. Dumped water and ran diagnostics cycle and found water dripping from left side tube extension. Pulled out dishwasher and couldnt find source. Pulled down overfill protection funnel and found small crack in tub directly ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/17/2021
was clicking a week ago while two others were using even when this was on was off --all the other burners are working. Removed burner head and plate and inspected orifice for anything blocking port. Looked good. Reinstalled burner head and plate and tested top right burner. Lit on second click. Allowed flame to remain on for close to a minute. Turned off and relit on first click. Continued testing and burner is lighting as designed. All other burners lighting on first or second click as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78744
Luis
Job Details:
11/17/2021
"Arrived on site for no cool. Removed cover found ice ball on inlet of evaporator,replaced the compressor and evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78726
David Z
Job Details:
11/17/2021
Arrived on site to diagnose dishwasher that was throwing F8E4 error. Checked float switch and found float switch is showing flood state even with no water in the tray. Removed and replaced float. Retested and unit is working as designed. Advised customer on proper use and cleaning of unit. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78749
Luis
Job Details:
11/17/2021
Arrived on site for no ice. During fill cycle icemaker not sending power to valve diagnosed a defective icemaker. Replaced icemaker ran a cycle water filled icemaker. ; used 1 W10884390 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Kyle, TX 78640
Jacob
Job Details:
11/17/2021
"Arrived onsite for unit making noise at the beginning of the unit sensing. Customer turned the unit on and when it started sensing. It made a lot of noise at the start, put unit in automatic diagnostics and saw F7E5 shifter issue. When trying to take off the bolt that holds the stator in place, the bolt was seized on to the stator. Let customer know that the unit will need a to be rebuilt with a new gear case, slider, clutch, stator and rotor and screws.
We serviced a
KITCHENAID WASHER
Model KAWE570BWH1
Near Austin, TX 78725
Matthew
Job Details:
11/17/2021
Arrived onsite for washer not draining. Upon arrival tested unit. Found switch activated and basket does spin however pump does not energize.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Manor, TX 78653
Scott
Job Details:
11/17/2021
"Arrived on site , replaced both upper front stoppers . Stopped are firmly sitting in rails . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID RANGE
Model KDRP467KSS09
Near Austin, TX 78731
Taylor M
Job Details:
11/17/2021
"Arrived on site to install previously diagnosed control for improper voltage to the convection motor, upon arriving I gained access to the zodiac control at the front panel and found that the zodiac control that I have is only utilized for oven cycle selection and is operating properly,
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Austin, TX 78702
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEM4
Near Jarrell, TX 76537
Wesley
Job Details:
11/17/2021
Arrived onsite for ice not producing. Found trickle leak causing back up in fill spout. Replaced valve and reinstalled ice chute gasket and cleared all ice. Unit is now operating as designed. Advised customer on the repair.
We serviced a
WHIRLPOOL OVEN
Model MGT8775XS00
Near Georgetown, TX 78626
Lou
Job Details:
11/17/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the center burner valve stem leaking gas, I removed and replaced the valve and checked all gas line connections for leaks with my liquid leak detector. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
GE REFRIGERATOR
Model CSB42WP2NCs1
Near Georgetown, TX 78628
Lou
Job Details:
11/17/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised that the unit stopped cooling in the freezer section and after cycling power, the unit has been cooling since. I tested temps in the FC=3 degrees & RC=38 degrees. Placed unit in diagnostics and tested the components and all passed. No error codes showing. Inspected the main control and it looks good as well. I advised the customer that the control might have glitched and normally after cycling power, it will reset the controls and the unit will continue to operate as designed.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Kingsland, TX 78639
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found unit has no refrigerant in it and is r600a. Ordering nitrogen to locate leak and components to correct issue. Office to set return appointment for 3 hours. ; ordrng 1 Nitrogen (Nitrogen) and 1 W11370574 (Compressor) and 1 W11512410 (Condenser) and 1 W11394622 (Evap) and 1 W11506635 (Coupling) and 1 W10843121 (Nonuv drier) and 1 WPW10143759 (Uv drier)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Austin, TX 78745
Scott
Job Details:
11/17/2021
"Arrived on site for washer leaking . Found valve dripping into tub . Replaced valve . Ran calibration and diagnostics wash. All checked normal .
We serviced a
KENMORE OVEN
Model 790.4200361
Near Georgetown, TX 78626
Wesley
Job Details:
11/17/2021
"Arrived onsite for oven issue and was able to explain concern about beeping sound coming from oven. Advised customer that upper oven temp thermostat is preheating more than the initial time. Part is no longer available, however apart from the annoyance of repeat tones, the unit is holding temperature properly. Advised customer on status.
We serviced a
KENMORE OVEN
Model 790.488329
Near Liberty Hill, TX 78642
Lou
Job Details:
11/17/2021
"Arrived on site to inspect wall oven not heating in Bake mode. Upon further inspection, I removed the bottom panel and found the Bale element shorted out.I am ordering the bake element and scheduled return service ; ordrng 1 318254906 (Bale element)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bastrop, TX 78602
Matthew
Job Details:
11/17/2021
Arrived onsite for washer lid falling down and not staying open. Upon arrival tested unit. Found hinges felt loose. Removed console to access hinges. Found failed hinges. Replaced right and left hinge. Tested unit and unit is functioning properly. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Austin, TX 78733
Luis
Job Details:
11/17/2021
"Arrived on site. Ran diagnostics all test passed,adjusted settings unit working as designed"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Waco, TX 76708
Al
Job Details:
11/17/2021
"Arrived on site to inspect a wall oven burning customers food. Ran diagnostics and unit had no stored error codes. I calibrated the unit and unit tested properly. Also provided the customer with the WiFi team number, so she can set up WiFi on her wall oven. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cedar Park, TX 78613
David S
Job Details:
11/17/2021
"Arrived on site for ice maker not working. I inspected the unit and work area. I jumped the ice maker and found it cycling. It did not fill. I tested voltage to the ice maker and found 125 vac. I tested voltage to the fill valve and found it only getting 4vac. I swapped in a new ice maker and found the same outcome. I che led the fill tube and found it clear. I called techline and spoke tj sr#7732263092. I advised him of my findings and he recommended replacing the ice maker and valve at the same time. I found the valve ohming out at 8 Mohms, which is out of range. The office will reschedule. ; ordrng 1 W11524655 (Valve) and 1 W11556926 (Ice maker)"
We serviced a
GE REFRIGERATOR
Model GSH25GGCBWW
Near Waco, TX 76708
Jonathan M
Job Details:
11/17/2021
Arrived on site for refrigerator thats freezing the bottom but its not cooling on the top of the freezer or refrigerator. Inspected unit and work area. Confirmed customers complain and found the math operator fan not running. .; ordrng 1 WR23X10476 (Evaporator fan assembly)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Marble Falls, TX 78654
Cliff
Job Details:
11/17/2021
Arrived on site to diagnose a dishwasher that is not draining. Found drain pump impeller broken and replaced pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Bee Cave, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected range and found right front burner cap and right rear burner cap are swapped positions. After setting them properly all burners are operating normally, job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/17/2021
"Arrived on site for Not Cleaning Dishes Properly - Dishwasher. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and water filled, spray arms spun, diverter turned, drain pump drained, and heating element came on. Customer showed me pictures and one plate looked like it still had something on it but not food, more like marks were soiled items on the plate didnt wash completely off. Customer stated she pre rinses items. Customer stated most items are clean but is concerned about other items that dont seem to be completely clean. Recommended using normal cycle plus high temp and heated dry going forward. Customer is using pods with rinse aid already inside. Customer has a water softener so I turned down rinse aid dial to 2. No leaks detected. Dishwasher running as designed. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Lakeway, TX 78734
David Z
Job Details:
11/17/2021
"Arrived on site to diagnose ice machine not making ice. Talked to customer who said the unit has not been run in over a month, but wasnt making ice. I ran the unit through diagnostic tests. Foundwhen the unit tried to drain, the water was backing up into the drain pump tube due to a drain obstruction. Found a piece of plastic lodged in the drain keeping from draining. Removed plastic and retested. Found unit still is draining super slow. Found the drain line behind the unit is folding and kinking, not allowing water to drain and keeping some in the reservoir. Advised customer to replace the drain hose and this should resolve all issues.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Austin, TX 78738
Kevin
Job Details:
11/17/2021
"Arrived on site and inspected wall microwave and found F2 E1 showing on control panel. Took pictures. Call will need to be rescheduled When control panel arrives.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dripping Springs, TX 78620
Robert
Job Details:
11/17/2021
Arrived on call for complaint of F2E2 code. Code is for communication error. Checked the connection and found to be good. Ordered both parts. ; ordrng 1 W11368911 (Control UI) and 1 W11305308 (Control)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Georgetown, TX 78626
Wesley
Job Details:
11/17/2021
Arrived onsite and found mount screw shorting the filter board. Corrected short problem and replaced blown fuse. Unit is now operating as designed. Unit is now operating as designed.