Service History 663

Near Austin, TX 78703
Wesley
Job Details: 01/09/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and replaced control panel. Unit is now operating as designed.
Near Austin, TX 78704
Wesley
Job Details: 01/09/2020
OVEN KITCHENAID KSGG700ESS1 Arrived onnsite and tested oven and found unit UI had loose wiring connection. Secured wiring. All checks good. No parts needed.
Near New Braunfels, TX 78130
Robert
Job Details: 01/09/2020
COOKTOP WHIRLPOOL WFC150M0EW3 "Arrived on job for the oven being uneven, upon inspection we found the burners were bent upward, regent and placed burner correctly in holder. Complete"
Near Austin, TX 78749
Leonardo
Job Details: 01/09/2020
RANGE WHIRLPOOL WFG520S0FS0 Arrived on site to test unit for left front burner not turning off. Test unit and found broken knob not allowing valve to turn to the off position so unit is releasing gas due to the knob. Replaced knob test unit and unit test good job complete. Left rear burne knob has small crack but still working as designed
Near Austin, TX 78704
Wesley
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived onnsite and was advised of same issue concerns with intermittent cooling failure. Verified unit is in proper environment. Proper voltage. Real time temp is -3fc and 38rc. Called techline. Was advised that diagnosis not possible without more data. Advised customer monitoring must occur with thermometers and data must be available in event further service.
Near Round Rock, TX 78681
Andy
Job Details: 01/09/2020
REFRIGERATOR IKEA ISC21CNEDS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Tyler B.
Job Details: 01/09/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site for unit with LF error, attempted diagnostics and was able to get in after several attempts, found water flow error and UI communication error, removed and replaced valves and console and tested good"
Near Austin, TX 78735
Leonardo
Job Details: 01/09/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for unit turning off. Found faulty console replaced console test unit and unit test good oven heated to 350 job complete
Near Austin, TX 78723
Wesley
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onnsite and found failed control. Replaced control. Unit function is now restored. Arrived and found no lights and no cooling. But display controls worked.
Near Liberty Hill, TX 78642
Paul
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer not filling with water properly. I found the machine filling very slowly giving the customer an LF message. I disconnected the hoses from the valve and ran water into a hand sink and there is good pressure. I cleaned a little debris out of the cold valve strainer and retested the machine with the same results. The valve needs to be replaced. Ordering the valve.; saved tckt
Near Lago Vista, TX 78645
Lou
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "arrived on site to inspect refrigerator ice maker arm broken. Upon further inspection, I reattached the IM arm and Estes and it did not harvest. Using my jumper wire, I tested the IM from points T-H and it failed. I removed and replaced the ice maker and tested and it is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David
Job Details: 01/09/2020
MICROWAVE AMANA AMV2307PFB "Arrived on site to diagnose microwave that will click and shut off. Customer showed me video of unit acting up. Solenoids can be heard clicking on the control likely from bad interlocks. Door can be open closed and retried and it will work. Recommend replacement of interlocks and possibly control.
Near Holland, TX 76534
Dylan T.
Job Details: 01/09/2020
WASHER GE GFW450SPM1DG Arrived on site customer complaint was washer wouldn’t finish cycle or do anything need the UI board and the motor board; ordrng 1 WH12X27293 (ui board)
Near Austin, TX 78724
Scott
Job Details: 01/08/2020
WASHER LG WM3370HWA Arrived on site for unit not spinning clothes out . Found poor drain motor . Replaced pump . Tested unit all checked normal . Nonwater leaks detected at time of service . Job complete .
Near , TX 78738
Robert
Job Details: 01/08/2020
OVEN WHIRLPOOL WOS51EC0HSO1 "Arrived on job for oven wobbling, re-leveled oven and checked. Passed all tests. Complete"
Near Austin, TX 78704
Wesley
Job Details: 01/08/2020
DRYER KITCHENAID UNKNOWN Arrived onsite and found unit operating not operating at all. Began to test components and unit began to operate properly again.
Near Austin, TX 78726
David
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose refrigerator not producing ice. Ran diagnostic and could hear grinding in icemaker. Checked icemaker and found it had frozen ice but would not harvest. Replaced icemaker and retested. Unit is cycling properly. Al is working as designed. Call complete.
Near Austin, TX 78734
Leonardo
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT920SADM3 Arrived on site to test unit for lower spray arms issues. Test unit and found spray coming off sump. Secured spray arms test unit and both spray arms turning correctly.
Near Austin, TX 78734
Leonardo
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not washing correctly. Test unit and found bottom and top spray arms clogged with food not allowing water to come out the spray arms. Cleared spray arms test unit and unit test good job complete.
Near Austin, TX 78741
Leonardo
Job Details: 01/08/2020
RANGE WHIRLPOOL WFG525S0HV0 Arrived on site to test unit for front door panel coming apart again. Will need to order new door panel W11247684 and will replace new control board on return visit. ; ordrng 1 W11247684 (FRONT DOOR PANEL )
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
WASHER MAYTAG MVWX655DW1 Arrived on site and found drain pump is running constantly when power is connected. Attempted to enter diagnostics and control board is unresponsive. Replaced control board and ensured pressure hose was clear and it will now complete all diagnostic cycle. Discussed with customer soap usage and found they are using one pod for a small load two pods for a medium load and three pods for a large load. Explained that a single pod is all that is needed for any load. Reported to tech line 7726837491
Near Austin, TX 78754
Luis
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no cool. Ran dual cooling test no frost on freezer evaporator,added solution around weld joints found small bubbles forming,removed evaporator installed new evaporator,while installed harness thermistors found cap tube broken
Near Temple, TX 76502
Arthur B.
Job Details: 01/08/2020
REFRIGERATOR MAYTAG MCD2257HES "Arrived onsite for customer complaint of ice not dispensing on SxS refrigerator. Found helix cap broken. Removed and replaced helix cap, reassembled and tested. Unit now dispenses ice as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78750
David
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site to diagnose dishwasher that is not fully breaking down soap. Customer complaint was that the dishes are coming out still dirty with some soap on them. Asked customer if they are running hot water first and using high temp options. Customer is not running the hot water or using any high temp options. Advised them that by not doing this the dishwasher is filling with cold water and not hot, and water is not hot enough to break down the soap. Tried to show them the difference by filling with and without the water run. They told me when they tried a rinse cycle only the unit powered off. Tested a full rinse only cycle and everything worked as it should. No repair needs to be made and the customer can resolve this issue by using high temp options and running hot water, since the unit is sucking in all cold water for washes. All is working as designed, and customer has been advised of use and care.
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
FREEZER WHIRLPOOL WZF34X16DW01 Arrived onsite for the freezer not cooling. Upon inspection found that the unit is working to manufacture specs. Advised customer if problem occurs again to leave the unit alone and call us immediately. No issues found at this time. Complete.
Near Killeen, TX 76543
Al
Job Details: 01/08/2020
WASHER MAYTAG MVWX655DW Arrived to inspect washer leaking oil.Confirmed the complaint and removed and replaced gear case.Reassembled and unit tested as designed.Job complete
Near Killeen, TX 76543
Al
Job Details: 01/08/2020
OVEN FRIGIDAIRE FCRE3052ABA Arrived to inspect Oven STEAM issues.I connected the unit and unit heated as designed.Smoke is the oils from both bake and broil elements burning off .Unit certified for resale.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived to inspect unit flashing light. Found panel shorted and control shorted, replaced both and tested good; ordrng 1 CNOTE
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite for the dishwasher filling with water when turned off. Upon inspection found water damage to the kitchen drywall and cabinets around dishwasher. Ran diagnostics and found error code float switch overfill. Per tech sheet need to replace fill valve, control board and float switch. Ordering parts. Office to reschedule. ; ordrng 1 W10327249 (water inlet valve) and 1 W10734532 (float switch) and 1 W10904714 (cntrl-elec)"
Near Austin, TX 78758
Andy
Job Details: 01/08/2020
DRYER WHIRLPOOL WED560LHW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new with little improvement. Adjusted venting and had a little more improvement but still making abnormal noise. Ordering needed parts. Ordering 2 man job to get good access as unit is stacked in closet and difficult to get around. 2 hour job. Office to schedule return trip.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11104018 (duct-air) and 1 W11234001 (motor-drve) and 1 WPW10342188 (pipe-exhst) and 1 WPW10344699 (collar)
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site and inspected dishwasher and found dispenser gasket has separated from door, corrected gasket and showed customer how it is not needed when detergent pods are used. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Temple, TX 76502
Al
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not heating.Ran diagnostics test mode and unit tested as designed.All water lines were dry at the time of service Job complete Customer satisfied
Near Round Rock, TX 78665
Dylan T.
Job Details: 01/08/2020
DRYER MAYTAG MED5500FC0 Arrived on site customer complaint was dryer wouldn’t heat found the terminal block was broken replaced a part ran the unit everything else work great
Near Austin, TX 78738
Leonardo
Job Details: 01/08/2020
COOKTOP WHIRLPOOL KCGS956ESS02 Arrived on site to test unit for burner not igniting. Test unit and found burner caps not on the right burner heads. Put burner caps on correct burner heads test unit and unit test good job complete.
Near Austin, TX 78723
Scott
Job Details: 01/08/2020
DRYER WHIRLPOOL WGD49STBW2 "Arrived on site ,replaced timer and rollers,belt,pulley . Cleaned out a bunch of hair and lint . Unit is now sounding quite and timer is working . . No more lint build up at time of service . Job complete .Did recommend highly on getting vents checked ."
Near Killeen, TX 76542
Al
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH32519HV1 "Arrived to install previously ordered parts Removed and replaced the door, and interlocks.Reassembled and unit tested as designed.Job complete"
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Arrived on site and inspected refrigerator and found icemaker tray is overfilled, icemaker motor has failed and is not cycling. Replaced ice maker ran test 96 and 97 and it filled properly. Cycled icemaker and it is now operating correctly
Near Bastrop, TX 78602
Cliff
Job Details: 01/08/2020
ICE MACHINE JENN-AIR JIM158XYRS0 Arrived on site to diagnose an icemaker that is not cycling properly. Tested unit and found reservoir cracked and water level sensor not registering. Both parts will need to be replaced to complete repairs. Return date is set for 1/14/20.Parts (143.89+tax)Svc/Lbr (239.9+tax); ordrng 1 W10837384 (pan-water)
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for the ventahood not working well enough to move steam. Upon inspection found that the vent fan is working to manufacture specs. Might be a possible blockage in the house venting. Advised customer of situation. Complete.
Near Leander, TX 78641
Lou
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW7300DW0 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase, clutch, main control and lid lock assembly failing, I removed and replaced all parts mentioned and calibrated the unit. Unit operated as designed with no water leaks observed during service. Job completed."
Near Austin, TX 78729
David
Job Details: 01/08/2020
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site to diagnose washer not filling again. Went into diagnostics and found error codes F6E1(slow / no fill), F6E2(fill valve electrical issue),F8E1(slow drain), F3E3 (OWI failed calibration). When the unit went into the cycle it filled and ran as normal, with no failures during diag cycle. Advised the customers that there is an electrical issue somewhere, either in the wiring or control considering all these error are intermittent.
Near Austin, TX 78703
Wesley
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW5090JW0 "Arrived onnsite and found unit operating with f19 and f20 errors. Would not run a diagnostic cycle, replaced timer. Unit will now run diagnostics. All checks good."
Near Austin, TX 78723
Scott
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site ,replaced extension . Removed a couple small pieces of foam insulation still up in drain . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78734
Robert
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW7000DW1 "Arrived on job for the gearcase not working, per last tech we changed out the rotor, stator and gearcase and retested which worked and passed all tests. Calibrated. Complete"
Near Round Rock, TX 78681
Andy
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site for refrigerator still freezing and not making ice. Inspected unit and found VERY full (See SD-QuickPic) and blocking air flow performed temperature test and found 39° on top right of unit and found 31° on bottom of RC Ice maker is not making ice and no water at dispenser due to frozen lines. Called tech line and spoke with Austin (SR7726554770) made aware of issues and what was found and what was done prior. Was instructed no repairs to be done and to instruct customer on unit loading and product placement. Did as instructed. Customer feels that this in not the issue and that it happened with unit was empty and was asked to call techline again. Did so (Same SR#) and made aware of everything including that customer stated that it did so when empty as well. Was instructed not to make repairs and to instruct customer on loading unit and product placement. Did as instructed. No water leaks present at time of service.
Near Austin, TX 78739
Luis
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Arrived on site for no cool. Found no frost formation on evaporator,removed cover found fresh food exchanger lines heavily corroded,called tech support for possible break of cap tube due to heavy corrosion,per tech support information action being sent to product review team.
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
MICROWAVE KITCHENAID KMHP519ESS0 arrived on site and found new door is dead on arrival again, this is the second time a new part has been bad out of the box. Reported issue to tech line. SR7726828683"
Near Paige, TX 78659
Cliff
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMB00 Arrived on site to diagnose a refrigerator that is not producing ice. Found failed icemaker assembly and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78733
Paul
Job Details: 01/08/2020
REFRIGERATOR JENN-AIR JFI2089AEP0 Arrived onsite for the refrigerator still not cooling properly. I found the FC at 42 degrees. I found the start device failing and the compressor hot. I replaced the start device with one from truck stock and tested the unit. The unit is working as designed and was at 10 degrees in the FC when I was ready to leave. I explained to the customer that I was a little concerned about the compressor because it had been hot but it is working. I vacuumed the condenser coil and found the fan working as designed.
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for customer complaint of OTR microwave not coming on. Removed grille and control and found fuse blown. Removed an replaced fuse, reassembled and tested. Microwave now works as designed. No other issues found."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/08/2020
REFRIGERATOR MAYTAG MRT711SMFW00 Arrived on site. Called tech line due to long history of repeated frosting issues. Explained to tech line the large gapping from cabinet to liner at the bottom left side of refrigerator section. Light can be seen between the cabinet and liner as it has a 1/2' X 3' gap that has previously been sealed. Due the size of the gapping and repeat issue tech line has deemed the unit non repairable SR# 7726494201. Customer will need to contact Whirlpool for resolution. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 01/08/2020
RANGE WHIRLPOOL WFG540H0EB0 Arrived on site to test unit for oven taking to long to heat to 400. Calibrated oven to +30° turned oven on to 400° and it took 13 minutes and 42 seconds to get to 400.
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for customer complaint of dishwasher not getting dishes clean. Tested incoming water temperature and found 95F. Advised customer to raise temperature to at least 120F. Tested unit. Found unit fills,washes,drain and heats as designed. No other issues found. All water connections we’re dry at time of service."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site customer complaint was broil element had broke remove the old one installed a new one turn the breaker back on ran the unit everything else work great as designed
Near Killeen, TX 76542
Al
Job Details: 01/08/2020
MICROWAVE FRIGIDAIRE LFMV164QFA Arrived to inspect microwave with No power.Confirmed the complaint and checked the fuse.The fuse was blown.Changed fuse and unit passed the water cup test.Job complete.Customer satisfied
Near Temple, TX 76502
Arthur B.
Job Details: 01/08/2020
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and check house venting. Found house venting flap on roof is closed not allowing air to circulate. Advised customer of findings. Dryer work as designed. No other issues found. Dryer lint trap was clean of lint at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to install previous diagnosed parts. Pulled unit and gained access to magnetron. Removed failed magnetron and installed new. Tested unit and found heating. Removed failed control panel and installed new. Tested all operations, all tested good."
Near Canyon Lake, TX 78132
Richard
Job Details: 01/08/2020
RANGE JENN-AIR JDRP436WP02 Arrived onsite for the Jenn air range User interface being stuck. Upon inspection found that the UI is stuck reading Jenn Air and will not function at all.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
WASHER LG WM2250CW "Arrived onsite for unit shaking while use. Found shocked to be loose and blown, cust also found hole in gasket, will need to return with both shocks and gasket to repair; ordrng 1 4986ER0004F (GASKET ) and 1 CNOTE (CONTACT CUST THURSDAY 01-9)"
Near Driftwood, TX 78619
Kevin
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site and inspected refrigerator and found freezer fan is making noise while running, disassembled freezer and did not find any excessive frost but motor and fan blade are off centered and making contact with shroud. After correcting noise has stopped. Found no ice production ran test 56 and E0 no codes, ran test 57 and icemaker cycle properly, 45 and it filled properly, ran test 36 and fan is running normally, Test 15 passed. Icemaker should be working normally. No water leaks from connections at time of service, job complete"
Near Bastrop, TX 78602
Cliff
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site to diagnose a refrigerator that is making a rattling noise. Found condenser lines touching and vibrating with compressor. Reset lines to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Arrived on site customer complaint was late in the fridge and the freezer we’re not working need to order the correct part; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Hutto, TX 78634
Andy
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for ice maker not working. Performed temperature test and found 18 in FC and 40 in RC removed evaporator cover partial frost pattern. Checked amp draw and found within range but compressor running very warm. Did sealed system pre Check. Will need SS to complete repairs.
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/08/2020
RANGE FRIGIDAIRE FEFLZ87GCA
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site customer complaint was we’re not dispense ice replace auger motor coupling ran the unit everything else work as designed
Near Round Rock, TX 78681
Dylan T.
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site customer complaint was washer wouldn’t do anything found display board was bad replaced the part ran unit in test mode everything else work great all lines are dry
Near Austin, TX 78723
Scott
Job Details: 01/08/2020
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for oven not keeping temp . Ran temp unit heated to 350 but never came back on to keep heat . Found valve on restart making thinking noise ,but oven never lit . Ordering valve and spark mod if needed . Nongas leaks detected .; ordrng 1 W10860916 (module-spk) and 1 W10861656 (regulator)"
Near Austin, TX 78754
Luis
Job Details: 01/08/2020
ICE MACHINE WHIRLPOOL WUI75X15HB "Arrived on site for water leaking. Ran diagnostics found slight leak at tube entering g valve,installed tube correctly no leaks. Found water not draining correctly into main drain due to gravity and long hose,customer has an external pump ordered,unit will need external pump installed to have ice machine function correctly."
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/08/2020
OVEN IKEA IBS350DS00 "Arrived onsite for customer complaint of wall oven not coming on. Removed console and found thermal fuse with no continuity. Removed and replaced thermal fuse, reassembled and tested unit. Unit preheated as designed. No other issues found."
Near Liberty Hill, TX 78642
James
Job Details: 01/08/2020
REFRIGERATOR LG LFXS29766S/01 Arrived on site and tested operation. Ice in door bin partially melted in shape and customer stated that the freezer ice maker had dumped an entire tray of ice that would not break apart. Tested temps and found freezer at -2 degrees and set to 1 degree. Found ice maker housing in door at 0 degrees. Inspected for air leaks and found when removing ice bin that it is frozen to the door. Thawed and removed ice bin. Removed ice maker assembly and found that all connections were frozen in ice as well and had to be thawed to remove assemble. Inspected fill tube and found to be good in door. Unit will need full ice maker assembly to repair. Installed new assembly and tested operation. Unit tests good. Job complete
Near Austin, TX 78717
David
Job Details: 01/08/2020
DRYER WHIRLPOOL WED4616FW0 Arrived on site for dryer not drying complaint. Checked unit and unit is drying as intended. Checked airflow and there is almost no airflow coming through unit. Complex was informed in previous visits that vents were in need of cleaning. Found vents have not yet been cleaned and causing issue.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for unit with no freezer light. Found switch to flicker when touched, replaced switch and tested good"
Near Round Rock, TX 78681
Andy
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KBRC36FTS03 Arrived on site for refrigerator not not cooling. Tested and inspected unit and found compressor not running and fan’s not running. Found RC lights flashing off and on. Found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site customer complaint was dishwasher was leaking from the vent need to order the vent part; ordrng 1 8269259 (gasket,vent) and 1 W10329609 (vent)"
Near Austin, TX 78735
Robert
Job Details: 01/08/2020
WASHER LG WM3885HCCA "Arrived on job for the of errror code, upon inspection and per last tech the control board was not starting the spin cycle, tested ohms on the control board and found the control board tested bad. Office to reschedule ; ordrng 1 EBR64144901 (CONTROL )"
Near Liberty Hill, TX 78642
James
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and installed new switch. Tested operation and found unit cycles but will not fill with water. When replacing the fill valve I found the the molex connection was not seated and the neutral was no making contact. Corrected connection and installed valve. Tested operation and found unit working properly and ice maker fills with water. Job complete
Near Leander, TX 78641
Tyler B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL MFX2876DRM00 "Arrived to inspect unit with water dispenser issues, and deli UI issues, and fan noise issues, found deli UI shorted out due to moisture in deli door, wires are corroded. Door and UI would need replacement. Found UI on door snorting out as well, enter diagnostics unit would exit diagnostics it’s self, turned cooling off, unit turned off than back on. When telling unit to dispense water unit would change back to ice, UI would need replacement as well as freezer evaporator motor and main control to repair defrost failure in freezer section. Advised customer of all issues and what need to be done. and 1 LW10666165 (dor-fip ss) and 1 W10849418 (cntrl-elec) and 1 W11321476 (UI)"
Near Austin, TX 78730
Paul
Job Details: 01/08/2020
COOKTOP KITCHENAID KECD867XBL02 "Arrived onsite for the cooktop with the LF burner outer ring not heating. I cut the silicone from the cook top. On removing the unit, a previous company had siliconed the cooktop to the chassis. I showed the customer and cut the silicone to remove the glass top. I found the switch not passing voltage on L2. I replaced the switch and tested the unit. The unit works as designed. Call complete."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site customer complaint was making a noise ran the unit through diagnostics both fans are running perfectly fine as design cannot find anything else wrong
Near Del Valle, TX 78617
Scott
Job Details: 01/08/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBA "Arrived on site for fresh food section . Found filter had frozen and busted leaving nipples of filter in filter head . Will need filter head ,dampener ,control and both thermistor . Also found large cracks in freezer walls .will need also liner repairQuick pics of damage . No water leaks at time of service ,customer has water shut off . Autho .; ordrng 1 241600906 (damper assy) and 1 241608401 (thermistor/ref) and 1 241608501 (thermistor/frz) and 1 241739712 (control) and 1 242009602 (FILTER ) and 1 8201700 (repair kit) and 1 AUTHO"
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to install previously diagnosed and ordered part. Due to the switch harness failure, I removed and replaced the switch harness and tested and the unit operated as designed. All four burners are operating/igniting as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78729
David
Job Details: 01/08/2020
MICROWAVE JENN-AIR JMW2327WS01 "Arrived on site to diagnose an oven throwing an F8E0 code for fan speed. Performed diagnostic and found code leading to low speed underspeed. Coil is on the blower on this unit, recommend replacement of the blower. Other speeds work fine, and control is making the adjustments. Replaced blower and retested. Unit is working as designed, and now preheating. Call complete."
Near Leander, TX 78641
Tyler B.
Job Details: 01/08/2020
RANGE GE CGS980SEM5SS Arrived back on site for control and touch replacement. Removed and replaced control and touch panel and tested bakes and functions tested good
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/08/2020
COOKTOP WHIRLPOOL G7CE3034XB00 Arrived on site customer complaint was cooktop was smoking pull the unit out took the glass off found the wires where melted to the switch need to order the wire harness; ordrng 1 W10257163 (harns-wire) and 1 W10291385 (conduit) and 1 W10291387 (harns-wire)
Near Kyle, TX 78640
Leonardo
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for under light not coming on. Test unit and found bad board. Replaced control board test unit and unit Turing on job complete.
Near Leander, TX 78641
Lou
Job Details: 01/08/2020
RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to install previously diagnosed and ordered part. Upon arrival, when I opened the box for the switch membrane, I found that the ribbon was not attached to the membrane. Notified the office of my findings and advised the customer that I would have to reorder the part due to the ribbon missing. Advised the customer the office would reschedule return service when the part arrived. ; ordrng 1 W10726866 (harns-wire)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 01/08/2020
MICROWAVE FRIGIDAIRE FFMV1645TS "Arrived onsite for customer complaint of OTR microwave not closing. Upon inspection, found latch on microwave door broken. Ordering new door to complete repair ; ordrng 1 5304509423 (MW DOOR SS)"
Near Cedar Creek, TX 78612
Cliff
Job Details: 01/08/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on noises do it to new design. All is working properly and no leaks were found at time of service.
Near Austin, TX 78750
David
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to,diagnose washer that was not starting starting at times or not unlocking. Ran unit and control felt like button presses were not being recognized and unit took an extended amount of tome to lock / unlock. Replaced main control, retested unit and responses are now instant and locking as it should. Ran diagnostic cycle and all is working as designed."
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 , test 56 E0, test 57 passed, test 45 didn’t fill ice tray. Removed roof panel and found icemaker heater there’s not connected to harness. Took A picture. Cleared fill tube and it will now fill normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78750
Paul
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for the washer that’s flashing DEN and the door is locked. I called techline and spoke with ED SR# 7726835199. I took the unit out of demo mode and ran the service cycle. There were no error codes present and the unit completed the cycle and worked as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
MICROWAVE BOSCH HMV3053U/01 "arrived on site to install previously diagnosed and ordered part. With the unit already down from the wall and in the garage, I disassembled the unit and removed and replaced the lower middle door switch and tested. The unit operated as designed. I reassembled the unit and reinstalled it and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78702
Wesley
Job Details: 01/08/2020
WASHER WHIRLPOOL WFC8090GX0 ordrng 1 W11261091 (LATCH)
Near Austin, TX 78724
Scott
Job Details: 01/08/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site for off balance load . Found customer had a very large king size knitted blanket of comforter . Removed item , ran diagnostics . Got off balance load and suds errors . Unit is checking normal on auto test and high spin tests. Did instruct customer on loading and soap usage . Could not duplicate error . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78739
Robert
Job Details: 01/08/2020
MICROWAVE KITCHENAID KCMS1555SSS2 Arrived on job for complaints of not heating correctly. Found that one of the door switches not working. After replacement test operation all functions working correctly.
Near Austin, TX 78726
David
Job Details: 01/08/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to diagnose dryer that was not heating. Performed diagnostics and found unit producing no heat. Checked voltage at wall and found 120 volts out of right prong, 30v out of left. Without 120V out of L1 and L2 unit will not heat. Apartment complex will need to perform repair or adjustment on socket. No repair needed, install related issue.mCall complete."
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/08/2020
DRYER MAYTAG MEDX655DW1 Arrived on site customer complaint was dryer was making a small vibrating noise readjusted the dryer took the whole unit apart everything seems to be working as designed
Near Liberty Hill, TX 78642
James
Job Details: 01/08/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found fault for communication with ui. Customer stated when the door is opened the control panel begins selecting inputs on its own as soon as the door opens and stops once shut. Unit has a failed ui. Installed new ui and tested operation. Found unit working properly. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 01/08/2020
OVEN KITCHENAID KEBS107SSS04 Arrived on site for oven not maintaining temperature. Performed diagnostics mode and checked fault codes and found none. Performed temperature test on bake at 350°. Found unit would not reach preheat temperature. Turned circuit breaker off and removed unit. Measured temperature sensor at 1.4 K ohms. Measured bake element and found opened. Will need to replace bake element to repair. ; ordrng 1 WPW10207398 (BAKE ELEMENT )
Near Georgetown, TX 78633
Jonathan
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH73521CS1 "Arrived on site for microwave having door fault. Performed diagnostics and tested door switches and found all tested good when removing. Found inter locks at fault. Will need to replace all switches and upper and lower interlock. Removed failed switches and interlocks, installed new. Tested microwave operation, all tested good."