Service History 661

Near Georgetown, TX 78633
Cliff
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerator evaporator fully frosted but no cooling in the freezer section. This is due to failed user interface control not cycling the unit. Replaced user interface and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Maxwell, TX 78656
Noah D
Job Details: 04/20/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TB "Arrived on site to inspect fridge for not cooling fridge, upon inspection found the chute for air to fridge was filled with ice due to frost buildup from air gap, instructed customer to unload freezer a bit to close gap, retested all part, no problems found. Complete"
Near Horseshoe Bay, TX 78657
James
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW8200YW0 "Arrived on site and tested operation. Found popping sound when unit agitates and grinding sound when in spin. Attempted to remove wash plate to replace bearing and found wash plate bolt is seized in drive shaft. Used penetrating oil and impact to attempt to remove and the bolt will not budge and is rusted. Unit will require new outer tub, filter, screw, basket, wash plate and bolt to repair. Office to get AUTHO for repair; ordrng 1 AUTHO (AUTHO) and 1 W10222008 (filter) and 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 WP8533928 (screw) and 1 WPW10076270 (screw) and 1 WPW10380698 (washplate)"
Near Pflugerville, TX 78660
David S
Job Details: 04/20/2020
MICROWAVE IKEA IMBS104GSS00 Arrived on site to install previous diagnosed parts. Gained access to the cavity thermostat and replaced thermostats and wiring harness for the thermostat. Reassembled the unit and tested for heating. Unit heated up a cup of water. Reinstalled unit into the cabinet. Fixed the clock on the microwave. Job complete.
Near Lockhart, TX 78644
Robert
Job Details: 04/20/2020
WASHER MAYTAG MVWC465HW2 Arrived on job for noise complaints. Found the gearcase and drive pulley cause of noise. Will need to bring washplate just in case. ; ordrng 1 W10721967 (drive pulley) and 1 W10919191 (washplate)
Near Round Rock, TX 78665
David S
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes. Out unit into diagnostics and found fault code F4E3 wash motor fault. I checked the connections, all looked good. I also checked voltage from the control board to the motor, and was showing good voltage. I called techline and spoke with Chris SR# 7727618640 advised of the situation. Replaced with new pump and motor. Tested the unit and the motor wouldn’t engage. I replaced the control and tested the unit. Unit still didn’t active. Checked voltage from the control to the motor and it is getting good voltage. I will have to return with a new pump and motor W11085683 and wiring harness W10834761 to complete the repair.; ordrng 1 W10834761 (WIRING HARNESS) and 1 W11085683 (PUMP AND MOTOR)"
Near Briggs, TX 78608
Cliff
Job Details: 04/20/2020
REFRIGERATOR GE GFE28GELDDS Arrived on site today with no say refrigerator that is not cooling. Tested unit and found failed start relay on compressor. Replaced relay and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 04/20/2020
OVEN WHIRLPOOL WOD51EC0HS01 "I placed unit in diagnostics and checked error codes and there were none. I tested the Bake and broil functions and could hear the control relays clicking, but the unit did not heat. I pulled the unit from the wall and inspected the controls and retested and found the relays were bad. I removed and replaced the main ACU and retested the unit and it is operating as designed. Job completed."
Near Austin, TX 78730
David Z
Job Details: 04/20/2020
MICROWAVE JENN-AIR JMW2430DS01 "Arrived on site to diagnose MW oven combo with F2E1 error for stuck key. Performed diagnostic and was not able to get any buttons to barely work before message would pop and lock out. Customer tried power cycling several times and no change. Replaced panel and retested. Set clock and date, and tested all functions. All working as designed at this time. Call complete.
Near North Rim, TX 78641
Lou
Job Details: 04/20/2020
DRYER MAYTAG MEDB855DC4 "arrived on site to inspect its something stuck in the lint trap. Upon further inspection, I removed the lint trap and found a clothing item stuck in the blower wheel. I attempted to remove it through the lint trap door, but it was wedged in between the blower wheel and housing. I disassembled the unit and removed the clothing time and reassembled the unit and tested it. Unit is operating as designed. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
MICROWAVE WHIRLPOOL WMH31017HZ2 "arrived on site to inspect microwave not heating. Upon further inspection, I tested the microwave by placing a cup of water inside and turning on for 30 secs. At the end of time, the water remained cold. I will need to replace the magnetron, capacitor & diode to complete repairs. I am ordering the magnetron and will return with prescreened parts. Also will order a CNOTE-AUTHORIZATION & OFFICE TO SCHEDULE RETURN SERVICE. Unit left unplugged for safety.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10754299 (magnetron)"
Near Hillsboro, TX 76645
Jonathan M
Job Details: 04/20/2020
RANGE FRIGIDAIRE FGEW3066UF Arrived on site for oven that was flashing an F 45 code. Inspected unit and work area. Place unit in a normal big cycle and the code popped up within 30 seconds of the bake. Tested fan and fan and fan not running. Replaced fan motor assembly and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78757
Luis
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Weak air flow from ice box fan,installed a new ice box fan. Ran diagnostics fan would power on and off,disconnected deli control,deli control lights up and works,after disconnecting deli control fan would stay powered on. Tapped into sealed system to check pressures for possibly not cooling correctly,pressure reading 0 for freezer. CNOTE!!;
Near , TX 78634
David S
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for oven not heating properly. Spoke with customer about what’s going on with the oven. She stated that sometimes it works and sometimes it isn’t, the issue seems to be intermittent. They have had an electrician come out and check the breaker and plug, because of other power issues in the home. I am replacing the control board due to it being an intermittent issue, and the sensor because when I did a temp check it my air probe was showing 450 when the oven sensor was showing 250. Job complete."
Near Georgetown, TX 78633
Chase
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site and replaced fresh food drain pan. Reassembled unit and informed customer that shelves were actually not in correct position and could fall. Customer wanted to leave current setup. Job complete
Near Round Rock, TX 78664
Andy
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for refrigerator not cooling. Upon arrival customer informed that issue is RC door sealing issues and some condensation in RC. Tested and inspected unit and found warped RC door ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW10599404 (dor-fip) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Taylor, TX 76574
Andy
Job Details: 04/20/2020
COOKTOP JENN-AIR JIC4536XS00 Arrived on site for cooktop error codes and some burners not operating. Tested and inspected unit and found failed module. Will need to replace and program. Due to oven placement under unit will need 2 man. Authorization needed. Office to schedule return trip.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED )
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
WASHER MAYTAG MVWB855DC0 Arrived to inspect washer not powering on.Customer advised the issues happened last week during a bad storm.Ran diagnostics test mode and unit tested as designed.Calibrated and even ran a normal wash cycle.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Kempner, TX 76539
Al
Job Details: 04/20/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect range not heating.Confirmed the complaint and checked the terminal block and voltage at the outlet.Found the control was defective not allowing the unit to heat.Removed and replaced it.Reassembled and unit tested as designed and began heating.Customer satisfied Job complete
Near Pflugerville, TX 78660
Chase
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Replaced faulty compressor, SUV driver and access valve. Vacuumed system, charred with 5.5 oz R134A. Ending pressures 125 high and 3 low side. All checksvgood, job complete"
Near Lorena, TX 76655
Jonathan M
Job Details: 04/20/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for refrigerator that won’t make ice again. Inspected unit and work area. Found that icemaker has been making ice but customer showed me a video of water pouring out of the ice chute. I tried to jumper the ice maker and was unable to do so. I called Techline spoke to Adrian SR# 7727561820. He had me run several tests but had me fasten the fill tube with permagum and had me run a harvest. Found ice maker stuck on several pieces of ice and ice maker over filled with water. He advised to replace the icemaker again and to call back if further issues persist. Replaced ice maker and tested unit. Unit is working as designed. Call complete.
Near Red Rock, TX 78662
Robert
Job Details: 04/20/2020
WASHER WHIRLPOOL CET9100GQ0 Arrived on job for complaints of washer not starting. Door switch not working. Replaced button switch no change. ; ordrng 1 WASHERDOORSWITCH
Near Austin, TX 78745
Kevin
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW4800BQ1 "Arrived on site and inspected washer and found saved error codes for Shifter fault, motor fault. Set washer into a diagnostic cycle and it completed all manual functions properly. Ran an automatic test cycle and it completed properly. Ran a calibration cycle and it completed properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78749
Leonardo
Job Details: 04/20/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to replace main harness. Replaced harness could not test unit because unit needs new power cord. Maintenance will replaced power cord.
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
WASHER MAYTAG MVWB855DC3 "customer advised that the cold water doesn’t dispense from the valve. Placed the unit in diagnostics showing error codes F3E2, F0E4, F8E1, & F0E3. Cleared the codes and continued with failed to dispense water in the warm water mode. I removed and replaced the inlet valve and calibrated and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Briggs, TX 78608
Cliff
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG505M0BS Arrived on site to diagnose a range with a loose panel. Found screws for front panel not fully tightened during manufacturing. Tightened screws and tested unit. Found all is working properly at this time.
Near Riesel, TX 76682
Jonathan M
Job Details: 04/20/2020
COOKTOP JENN-AIR CVE4370B "Arrived on site for cooktop that is not heating. Inspected unit and work area. Tested unit and found metal cooktop burners wire harness singed and burned at terminal block for middle burner pan. Also found larger cooking element on top right burner broken and not heating. Unit will need wire harness, terminal block, and large heating element for full repair.. ; saved tckt"
Near Austin, TX 78727
Wesley
Job Details: 04/20/2020
OVEN WHIRLPOOL GBS277PDS7 Arrived onsite and offered rebuild board to correct unit from auto locking and cleaning during a regular bake. for overheating issue.
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 Arrived to inspect French door refrigerator issues.Customer advised the failure no longer exists
Near Austin, TX 78704
Leonardo
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not starting. Test unit and found bad door latch. Replaced latch test unit and unit working as designed job complete.
Near Georgetown, TX 78633
Lou
Job Details: 04/20/2020
OVEN WHIRLPOOL WOC54EC0AS03 "I found streaks from food that had been spilled, on the glass inside the door. I removed the door and disassembled it and cleaned the inner door glass. Reassembled the door and placed it back on the unit. Job completed."
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS325FMNAM01 Arrived to inspect side by side refrigerator not cooling.Confirmed the complaint and found the compressor powered on for approximately seven seconds then cut off.I removed and replaced the start device and unit continued to do the same ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2 HOURS ) and 1 WP2188823 (EVAPORATOR ) and 1 WPW10463858 (COMPRESSOR )
Near Austin, TX 78732
Brandon
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of unit leaking at water line fitting under freezer door. I replaced fitting from truck stock, unit tested good."
Near Georgetown, TX 78633
Cliff
Job Details: 04/20/2020
DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that will not start. Tested unit and found failed door switch. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78749
Leonardo
Job Details: 04/20/2020
RANGE JENN-AIR JGS8750BDS Arrived on site to test unit for panel not working. Found bad panel and advised customer can’t test oven to see if starts or not.
Near Austin, TX 78754
Scott
Job Details: 04/20/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site for unit still making knocking noise . Customer had Vidio of noise . Ran diagnostics all checked normal , found some oil on gear case . Replaced gearcase . Ran calibration and test wash . All checked normal . No water leaks detected at time of service. Job complete."
Near Austin, TX 78733
Kevin
Job Details: 04/20/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found dryer is squealing during operation. Disassembled dryer and used repair kit to replace all interior parts. After replacement dryer is now quiet again, removed all lit from interior, job complete"
Near Belton, TX 76513
Jonathan M
Job Details: 04/20/2020
ICE MACHINE KITCHENAID KUIS18PNZB0 "Arrived onsite for ice machine that won’t make ice. Inspected unit and work area. Tested unit in service diagnostics and found recirculation pump grinding and low water flow with a loud buzz coming from the fill valve. Replaced recirculating pump and valve and tested unit. Unit is working as designed. Call complete."
Near Round Rock, TX 78664
Wesley
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite and replaced wiring harness. No change in symptom of powerless pantry ui board. Based on prior diagnosis motioning to designate the wiring issue to be in the foamed in cabinet
Near Kingsland, TX 78639
James
Job Details: 04/20/2020
OVEN JENN-AIR JJW3830DP02 Arrived on site and tested operation found upper oven lights not working. Found upper sockets shorted. Installed new lights and tested operation found unit working properly. Job complete
Near Uhland, TX 78640
Robert
Job Details: 04/20/2020
RANGE FRIGIDAIRE FFEF3012UBC Arrived on job for complaints of f10 code. Confirmed code and replaced control and sensor. Sensor wire damaged but measured in range. So I replaced both.
Near Kingsland, TX 78639
James
Job Details: 04/20/2020
REFRIGERATOR ELECTROLUX EI32AF80QSE Arrived on site and tested operation found ice maker failed. Installed new ice maker and tested operation found unit working properly. Job complete.
Near Buda, TX 78610
Brandon
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for customer complaint of unit leaking, found drip pan and drain extension need replacing. Ordering parts.; ordrng 1 W10836964 (pan-drip) and 1 W11084807 (extension)"
Near Austin, TX 78750
David Z
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to follow up on refrigerator that was not cooling in RC. Performs diagnostic and checked damper as well as thermistors. Found damper works fine in diag mode. Tested thermistors and they are also ready the same temps I verified via thermocouple. FC at -22, RC at 58. Called and spoke to Austin at tech line. Verified main PcB is the brain, and they recommended we replace it again. In addition replacing the UI board as well. Thermistors are good and reading fine, so there has to be an error in the controls. Office to reschedule since I can only schedule them,.; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10746274 (cntrl-elec)"
Near Dale, TX 78616
Leonardo
Job Details: 04/20/2020
RANGE GE JS645SL3SS Arrived on site to replace board. Replaced board test u it and unit still not working. Found error code to be cooling fan problem. Found cooling fan stuck with fan wire. Removed the wire from fan test unit and unit test good job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 04/20/2020
DISHWASHER KITCHENAID KDTE234GBS0 "Arrived on site to inspect dishwasher for not filling, Upon inspection found the dishwasher was not filling with water, pressure switch is open always, ordering parts. Rescheduled for Wednesday. ; ordrng 1 WPW10195039 (SWITCH)"
Near Kyle, TX 78640
Robert
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived on job for complaints of no ice. Found wires for heater broken. Will need to replace door. ; ordrng 1 LW11034290 (dor-fip)
Near Austin, TX 78748
Kevin
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and inspected washer and found it is in a preschool, this washer is not approved non residential and does not have a warranty. Ran a diagnostic cycle and found no errors and no leaking water. There is a large commercial water heater to the left of the washer and found it is leaking and water pooling in front of washer is due to this. Job complete"
Near Round Rock, TX 78665
Andy
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site for refrigerator dispenser issues. Tested and inspected unit and found failed ice maker container. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 04/20/2020
WASHER WHIRLPOOL CAW35114GW1 Arrived to install previously ordered part.Removed and replaced the right end cap.Reassembled and unit now operates as designed.Job complete
Near Hutto, TX 78634
Andy
Job Details: 04/20/2020
DRYER MAYTAG MEDX655DW1 Arrived on site for dryer getting hot when not in use and not starting. Tested and inspected unit and found failed switches and timer. Removed failed push to start switch and timer with little improvement. Ordering needed parts. Left unit unplugged and advised customer not to plug in as it is a hazard. Office to schedule.; ordrng 1 279827 (motor!dryer) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10562712 (swtch-temp) and 1 W10563094 (switch) and 1 WPW10476828 (cntrl-elec) and 1 WPW10627711 (relay-pts)
Near Granite Shoals, TX 78654
James
Job Details: 04/20/2020
RANGE GE JTD3000SN1SS Arrived on site and installed new control. Tested operation and found unit working properly.
Near Austin, TX 78739
Leonardo
Job Details: 04/20/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to replace all parts. Replaced all part test unit and back burner still the same job complete.
Near Austin, TX 78759
David Z
Job Details: 04/20/2020
WASHER SAMSUNG WF405ATPASU/A2 "Arrived on site to diagnose washer that customer said was making some banging noises and loooping in spin cycle at random. Performed diagnostic and cycle checks. Tested unit with high speed spin and could not find any excess vibration or noise, basket is tight and suspension is still rigid and not Sloppy. Customer did inform me that they do see a SUDS message, which does indicate oversuds, and the unit will attempt to clear them out, which can result in prolonged cycles. No error codes were present at all. Advised customer to clean the unit using Affresh, and to run some additional hot water cycles to break up any buildup. Call complete."
Near Dale, TX 78616
Robert
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for noise complaints. Found the gearcase cause of noise will also need agitator and bolt. ; ordrng 1 W10772621 (screw) and 1 WP3951744 (agitator)
Near Austin, TX 78727
Wesley
Job Details: 04/20/2020
WASHER WHIRLPOOL WFW92HEFW "Arrived site and found unit to have f5e2 error only. Reset and found loose connection at lock. Secured connection. All checks good, advised customer of use and care."
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Arrived to inspect ice maker issues on side by side refrigerator.Jumped the ice maker and motor cycled properly.Found the water filter is old and was causing the water filling and dispensing issues.Found the water was frozen in the freezer compartment.Used my steamer to defrost the blockage.Cycled the ice maker again and ice maker filed and was harvesting at the completion of call.Job complete
Near Georgetown, TX 78628
Lou
Job Details: 04/20/2020
DRYER MAYTAG MEDB765FC0 "customer advised that the unit door won’t stay closed during drying cycle. I opened and closed the door and found the latch/strike loose and not holding together. I removed and replaced the strike/latch and tested and the door is operating as designed. No lint observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/20/2020
WASHER LG WM3270CW "Arrived on site for customer complaint of leak, found drain hose disconnected from tub, I reconnected and ran test cycle, unit tested good."
Near Harker Heights, TX 76548
Cliff
Job Details: 04/20/2020
WASHER MAYTAG MHW5100DC0 "Documented all damage with washer in quick pics. Full failure of unit during high speed spin.Spoke with,Tech line, Steve7727619130Safety, tashia"
Near Georgetown, TX 78628
Wesley
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site and provided customer instruct on dishwasher upper rack.
Near Kempner, TX 76539
Al
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect French door refrigerator not cooling.Verified the operation of compressor and fans.Customer advised before the failure she heard a loud hissing and the unit totally loss power.Called Whirlpool Tech line and spoke with RICK SR# 7727615867.No frost pattern observed Advised Rick of complaint.Compressor is running but not cooling.Compressor dye drier access valve Ordering research for needed parts.Office to reschedule with customer ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS.) and 1 CNOTE (RESEARCH ACCESS VALVE ) and 1 W10832994 (COMPRESSOR ) and 1 WPW10608485 (EVAPORATOR )
Near Austin, TX 78724
Leonardo
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site to replace parts. Replaced parts test unit and u it test good job complete.
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived to inspect French door refrigerator not cooling.Immediately discovered the cooling off light was on, causing the refrigerator to remain in the standby mode.Turned unit on and unit powered on.Through diagnostics found the ice maker is defective and will need to be replaced.Ordering ice maker.Needs more work.; ordrng 1 WPW10764668 (ICE MAKER)"
Near Georgetown, TX 78626
Tyler B.
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to inspect unit leaking, found pump broke off. Replaced sump assy and tested properly"
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/20/2020
MICROWAVE ADMIRAL WMH32519FS0 Arrived to inspect unit with no display. Found screen failed. Replaced display and tested properly
Near Lakeway, TX 78734
Brandon
Job Details: 04/20/2020
COOKTOP GE JGP933SEK2SS "Arrived on site to replace burner head and cap, after replacing parts, unit tested good"
Near Austin, TX 78754
Scott
Job Details: 04/20/2020
FREEZER KENMORE 106.827558 "Arrived on site for not cooling properly . Found defrost timer not advancing to defrost . Evap was solid block of ice . Steamed out partial evap . Replaced timer .job complete"
Near Georgetown, TX 78633
Lou
Job Details: 04/20/2020
DRYER LG DLE3777W "I opened the unit door and pressed the door switch closed and tuned the unit on and it never got hot and I couldn’t see the element illuminating in the back vent area. I disassembled the unit and tested the element assembly and found the cutoff was bad. I removed and replaced the element assembly and retested. Unit is operating as designed. I cleaned the lint from the unit as well. No lint observed at the end of service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop flames. Upon further inspection, I tested all of the flames and all are functioning properly. The customer advised that they have a humidifier in the home as well, which would explain the red/yellow/orange tips of the flames. I advised the customer that the flames are common with a humidifier in the home and are normal. Customer advised that when cooking in a pot and boiling water, the liquid will go to one side of the pot. I found that the grates are warped and the cooking items don’t sit flat on the grates. I am ordering the grates and scheduled return service No gas leaks detected during service. Return service will need to be scheduled along with job #254409.; ordrng 1 W11204377 (grate-kit)"
Near Austin, TX 78731
David Z
Job Details: 04/20/2020
COOKTOP JENN-AIR CVGX2423B18 Arrived on site to install previously diagnosed parts to resolve the constant ignition function when burners were in use. Replaced all 4 burner switches and retested. All is now working as intended and it lights and functions as designed.Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/20/2020
DRYER WHIRLPOOL WED75HEFW0 "Arrived on site for customer complaint of unit not heating, found broken element, I replaced element, unit tested good."
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/20/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to install previously ordered parts, replaced panel and tested properly"
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDT920SADM2 "I placed the unit in diagnostics showing no error codes. Continued with testing and as soon as the motor came on, I could hear a loud clicking noise. Customer identified the noise as the one they reported. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed.
Near Marble Falls, TX 78654
James
Job Details: 04/20/2020
WASHER WHIRLPOOL MAH8700AWW Arrived on site and tested operation found unit making a clicking sound coming from drain pump. Removed drain pump and found a quarter stuck inside and it had broke 1 of the propellers off. Unit will need new drain pump. Installed new drain pump. Tested operation and found unit working properly. Job complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/20/2020
REFRIGERATOR BOSCH B26FT70SNS/01 Arrived to install previously ordered parts. Replace housing and filter and tested properly no leaks o siteFilter -
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
WASHER LG WT5070CW "I removed and replaced the drain pump and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Andy
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Also found failed knobs ordering parts to be shipped to customer. Unit was disconnected from gas so could not test unit. Instructed builder that unit will need to be hooked up to gas by licensed plumber and will need to be checked for gas leaks by licensed plumber and gas company to be safe. Job complete.; ordrng 1 SEENOTE (SHIP TO CUSTOMER ) and 4 WPW10339442 (knob DTC)s
Near Cedar Park, TX 78613
Lou
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDTA50SAHB0 "I removed and replaced the adjuster kit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78748
Luis
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01
Near Dripping Springs, TX 78620
Luis
Job Details: 04/20/2020
REFRIGERATOR MAYTAG MBR2258XES6 "Arrived on site for no cool. Starter clicking on and off diagnosed a faulty starter,installed a new starter powered unit on compressor powered on unit cooling down ; used 1 8201786 (STARTER) from stock"
Near Lockhart, TX 78644
Robert
Job Details: 04/20/2020
WASHER MAYTAG NTW4516FW1 Arrived on job for complaints of not finning cycle. Ran diagnostics and found all functions working properly. Checked codes and got a out of balance code.
Near Austin, TX 78719
Kevin
Job Details: 04/20/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site and added a side vent kit to dryer per customer request. job complete"
Near Austin, TX 78738
Brandon
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for customer complaint of fresh food section not cooling properly, found return air blocked with ice build up.
Near Austin, TX 78748
Luis
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for no ice. Ran diagnostics E2 error,power cycled unit ran harvest test failed after power cycle. Installed a new icemaker,power cycled unit with a new icemaker installed. Ran diagnostics icemaker passed harvest test,ran fill test passed."
Near Austin, TX 78739
Luis
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for no ice. Ran diagnostics test 15 read 02 no ice in bin optics passed,ran 36 good air flow from ice box fan,ran 56 no errors,ran 57 icemaker passed harvest,ran 45 icemaker filled with water. At time of visit unit passed all diagnostics for ice production."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on site to inspect fridge for not making ice, upon inspection found fill tube to icemaker clogged with ice, cleared out clog with steamer and retested, all functions returned. Complete"
Near San Marcos, TX 78666
Robert
Job Details: 04/20/2020
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on to replace cabinet and other parts. Replaced cabinet and suspension but discovered tub , adapter and tub ring damaged. Will need two man and two hours. ; ordrng 1 W10371566 (tub) and 1 W11222084 (ADAPTER) and 1 WPW10461196 (ring-tub)"
Near Round Rock, TX 78665
Andy
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near , TX 78619
Brandon
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling, and unit powering off. I replaced UI control, hv control, and power supply control, I also replaced evap cover and fan motor with thermistor and wrapped foil tape and tie around evap thermistor. Unit tested good."
Near Lockhart, TX 78644
Robert
Job Details: 04/20/2020
FREEZER AMANA C15B3W Arrived on job for not cooling. Found the compressor good and running but leak.
Near Austin, TX 78756
Leonardo
Job Details: 04/20/2020
DISHWASHER MAYTAG MDB8959SFH4 Arrived on site to test unit for upper rack falling. Found broken track replaced tracks test unit and unit test good job complete.
Near Granite Shoals, TX 78654
James
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KUDR204ESB00 Arrived on site and found unit wedged in opening and unable to remove. Tested fans and found to be working properly. Found drain line clogged and could not clear from inside unit. Unit will need to be removed to clear obstructed drain. Customer will have contractor remove unit from opening and schedule service if needed.
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
OVEN WHIRLPOOL RBD305PRS00 "arrived on site to install previously diagnosed and ordered part. Due to the main control failure and having it rebuilt, I reinstalled the main control and tested the unit and it operated as designed Job completed."
Near Round Rock, TX 78665
Wesley
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Sr# 7727620255 was advised after extensive testing that the p8 components were responsible for the power cycling problem and those being the Freezer Evap fan motorIce box thermistor and the fill tube heater. Ordering components and returning to repair. ; ordrng 1 FILLTUBEHEATER (RECOMMENDED NOT LISTED ) and 1 ICEBOXTHERMISTOR (RECOMMENDED UKNOWN ) and 1 W111387387 (CONTROL) and 1 W11224256 (CONTROL)
Near Austin, TX 78754
Luis
Job Details: 04/20/2020
REFRIGERATOR LG LFXS24566S/00 "Arrived on site for door popping open and damaged bin. Found screw loose on closure pin,installed pin correctly to bottom of door tightened screw tested door operation good. Diagnosed defective ice bin causing bin not to sit properly and dispense ice. Replaced bin tested ice dispenser unit working as designed"
Near Pflugerville, TX 78660
David S
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM "Arrived on site for fridge not sealing and water accumulating. Inspected unit and work area. Found freezer over full, do won’t seal on it’s on you have to push in to close it. Spoke with customer about having to much in the freezer causing the door not to close properly will cause there issue. Customer stated it was doing this before the freezer was full. I am ordering the freezer gasket W10136733, just to be sure the gasket is sealing properly. Office to reschedule.; ordrng 1 W10136733 (FREEZER GASKET)"
Near Georgetown, TX 78633
Lou
Job Details: 04/20/2020
WASHER LG WM3470HWA "arrived on site to install previously diagnosed and ordered parts. Due to the water inlet hoses having rust debris inside, I removed and replaced both hoses and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed.
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS2 Arrived to install previously ordered parts.Removed and replaced the the valve and water tube.Reassembled and advised customer to wait approximately 24 hours for healthy ice production.All water lines were dry at the end of service.Job complete
Near Round Rock, TX 78681
Chase
Job Details: 04/20/2020
REFRIGERATOR BOSCH B22CT80SNS/01 Arrived on site to check refrigerator for leak. Found ice maker fill tube had separated from fill tube housing. Secured with a worm clamp. Cycled ice maker and checked for leaks. Ice maker filled properly and no leaks were present from fill tube. The refrigerator is not currently installed due to water damage to the flooring.