We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78737
Noah D
Job Details:
02/18/2022
Arrived on site to inspect unit for not spinning normally and leaking water. Upon inspection found the units gear case leaking from main seal. Ordering gear-case and hub nut. Office to reschedule. ; ordrng 1 W10915701 (ROTOR) and 1 W10909670 (Nut)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Georgetown, TX 78633
Lou
Job Details:
02/18/2022
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit is making a grinding noise during spin cycle. I placed the unit in diagnostics showing no error codes and continued with testing. I manually tested the spin mode and the unit operated as designed. Tested in automatic test mode and the unit continues to operate as designed. I tilted the unit back and removed the pulley shield, pulley and cam and found no signs of gearcase oil or any damage to the components. I explained to my customer what I found and recommended taking a video of the sound if the unit malfunctions again. I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Round Rock, TX 78664
Cliff
Job Details:
02/18/2022
Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found only error saved in diagnostics was for pressure system. Tested all parts and components and found no mechanical failures to unit. Ran pressure test through diagnostics and unit passed. Home has a water softener and I advised customer that soft water will cause oversudsing and prevent the unit from registering proper waterless. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78737
Luis
Job Details:
02/18/2022
"Arrived on site for no lights in freezer section. Diagnosed a defective led module,replaced upper right side led module"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Round Rock, TX 78665
Wesley
Job Details:
02/18/2022
Arrived onsite and tested a circuit issue that seemed to be tripping the fridge. Was able to determine that the fridge was. It on a dedicated circuit. Also determine that the fridge circuit was being tripped by a different load on the circuit.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Austin, TX 78749
Noah D
Job Details:
02/18/2022
"Arrived on site to inspect unit for a large dent in the cab of the unit. Upon inspection found the large dent in the middle of the main cab, took pictures. Ordering cab. Office to reschedule ; ordrng 1 W10676681 (Cab)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC
Near Austin, TX 78749
Noah D
Job Details:
02/18/2022
"Arrived on site to inspect unit for a large dent in the top of the unit, upon inspection found the dent on top right of the lid. Ordering the correct part to fix issue. Office to reschedule ; ordrng 1 WPW10458665 (Top)"
We serviced a
WHIRLPOOL DRYER
Model WED4915EW1
Near Austin, TX 78753
Noah D
Job Details:
02/18/2022
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Leander, TX 78641
David S
Job Details:
02/18/2022
Arrived on site to install previous diagnose part. I gained access to the control and replaced it with the new one. I tested the oven and found the unit displaying feature not available. I checked the part number on the old control and found it crossing to a different control. I am order control W10839510 to complete the repair. ; ordrng 1 W10839510 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5600SQ0
Near Kyle, TX 78640
Andrey
Job Details:
02/18/2022
"Arrived on site to test unit for broken switch, found door switch broken, adjusted housing for door switch to ensure it would not break again, replaced switch, tested unit unit now running as designed designed,job complete"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Austin, TX 78756
Tyler L
Job Details:
02/18/2022
"Arrived on site for complaints of not washing. Found F8e3 over flow, f7e5 shifter fault, F8e1 no fill long fill error codes. Spoke to PR to help diagnose. Found actuator would not shift. Installed new actuator and tested. Found actuator arm moving back and forth and not settling into position. Installed new control board and tested. Unit is now producing a loud screeching noise. Will need new Gearcase and splutch kit to complete repair, office to reschedule.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details:
02/18/2022
"Arrived on site for too cold in upper section. Checked temperature,temperature reading 30? with ui set to 41,called tech support per tech support power cycled unit,if issue continues will need he main control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS0
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
02/18/2022
"Arrived on site for refrigerator leaking water and not making ice. Customer stated that unit has not made ice in sometime and leaking water in bottom of RC. Inspected unit and work area. Informed customer that when removing evaporator cover it will break seal and may freeze over. Gained access to drain pan and found frozen over in drain pan. Thawed ice out and found object interfering with draining. Removed all ice from bottom of RC. Tested drain operation and now found draining. Found ice maker not in home position and causing ice ball. Will need to replace ice maker and recommend to replace evaporator cover. Tested resistance on ice maker fill tube heater and found correct. Assembled evaporator and installed new ice maker. Performed diagnostics mode and tested evaporator fans and ice maker operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near San Marcos, TX 78666
Andrey
Job Details:
02/18/2022
"Arrived on site to test unit for no ice production
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Georgetown, TX 78633
Lou
Job Details:
02/18/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=6 degrees. I found frost built up on the left side rawer rails/slides and on the evap cover. Disassembled the FC section and found an ice cube wedged in the tines of the ice maker. Removed the cube and the tines began to harvest. While harvesting, another cube got wedged in the same place as the tines were warped causing the ice to get wedged. I removed and replaced the ice maker and rested and it is operating as designed. Using my steamer, I removed the ice/frost from the evap cover and slides and tested the FC door. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Round Rock, TX 78681
Kimo
Job Details:
02/18/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new sump & motor and water supply filling and tested unit and found unit operating as designed no leaks found. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78747
Jacob
Job Details:
02/18/2022
"Arrived onsite for unit not spinning out the clothes correctly. Put unit to do an automatic diagnostics and got error codes F6E3 ACU cannot hear MCU, F0E5 off balance, F7E4 basket re engagement failure. Tested the unit to do a spin and drain and you can hear really loud clicking noise from underneath the unit from where the slider and clutch are, when it tries to keep it self in spin and would not get up to speed. Ordered parts. Office to reschedule ; ordrng 1 W11130429 (Console) and 1 W10905022 (Clutch) and 1 W10905025 (Slider)"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS0
Near Austin, TX 78731
Scott
Job Details:
02/18/2022
"Arrived on site ,installed door latch customer provided . Ran preheat and all functions are normal.
We serviced a
SAMSUNG DRYER
Model DV48J7770EP/A2
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
02/18/2022
"Arrived on site for dryer not operating. Inspected unit and work area. Verified failure. Disassembled unit and found broken idler pulley. Tested guide wheels and found back right guide wheel has a failed bearing. Will need to replace idler pulley and guide wheel. Removed failed idler pulley and guide wheel, installed new. Assembled unit and tested operation. All tested good.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2 02
Near Austin, TX 78750
Justin
Job Details:
02/18/2022
Arrived on site for a dryer not heating. I tested the unit and found no heat at all. I checked voltage at the wall and terminal block. I found both good. I gained access to the element and ohmd it out. I found it open. This indicates a faulty element.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78702
Luis
Job Details:
02/18/2022
"Arrived on site for no ice. Ran diagnostics optics passed,ran fan test weak air flow,ran icemaker errors reading E5 timed ice making,ran harvest test passed. Checked low voltage to harness diagnosed unit will need the main control. ; ordrng 1 WPW10675033 (Control)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78731
Matthew
Job Details:
02/18/2022
"Arrived onsite to replace previously diagnosed parts. Found that unit needed complete sealed system replacement, not just compressor. Replaced sealed system. Tested unit and found condenser fan not running, did verify 120 vac.Compressor is running however the spade connector needs to be changed to fit terminal. Ordering condenser motor and tech to have spade connector. Office to reschedule. ; ordrng 1 W10124096 (Condenser motor) and 1 Spadeconnector (Spade connector)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Georgetown, TX 78633
Lou
Job Details:
02/18/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found the unit pulled out form the wall. Customer advised that they had recently replaced the inlet valve at the back of the unit and ever since, it leaks water and the ice maker isnt making ice. I inspected the valve and found the ice maker fill tube wasnt connected securely into the valve and was leaking when the IM called for water. I secured the tube and tested the ice maker and the unit is operating as designed with no further water leaks. No water leaks observed at the end of service, job completed."
We serviced a
GE DRYER
Model GTD75ECPL0DG
Near Manor, TX 78653
Joe Z
Job Details:
02/18/2022
Arrived on site for unit not starting. Upon arrival found drum belt was busted. Need to replace belt. Replaced belt and tested unit. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Leander, TX 78641
Jonathan S
Job Details:
02/18/2022
"Arrived on site for washer not filling with water. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault F8-E1 long fill. Performed automatic cycle and found no cold water to unit. Tested voltage to inlet valve and found 120 volts. Found failed valve. Removed failed valve and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MHW8630HC
Near Austin, TX 78734
Kevin
Job Details:
02/18/2022
"Arrived on site and inspected washer and found F7E8 saved error code. Remove rear panel And found all windings are measuring 14.5 ohms. Checked against new stater which is 13.6. Control board will need to be replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Marcos, TX 78666
Noah D
Job Details:
02/17/2022
Arrived on site to inspect unit for a crack in the liner.
We serviced a
KENMORE DRYER
Model 110.868738
Near Leander, TX 78641
Kimo
Job Details:
02/17/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new resistor and tested unit and found unit operating as designed.Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDB755DW2
Near Georgetown, TX 78633
Jonathan S
Job Details:
02/17/2022
Arrived on site for dryer making abnormal noise. Inspected unit and work area. Tested operation to verify failure. Disassembled unit and found object stuck key n felt on front bearing. Continued to disassemble unit and inspected all moving parts. Found no other issues. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18PKXAN00
Near Cedar Park, TX 78613
David S
Job Details:
02/17/2022
Arrived on site fridge getting loud. I inspected the unit and work area. I found the fridge running. I found the condenser clean and the condenser fan running. I found as the compressor heated up it was getting louder.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canyon Lake, TX 78133
Andrew
Job Details:
02/17/2022
Arrived on site to test unit for no cold water dispensing. Advised customer of operation and unit is not designed to dispense cold water. No leaks detected. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Georgetown, TX 78628
Jonathan S
Job Details:
02/17/2022
Arrived on site to install previous diagnosed part. Found wrong part on hand. Need to replace right front orifice holder..; ordrng 1 W10594399 (Orifice holder)
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Austin, TX 78750
Wesley
Job Details:
02/17/2022
Arrived onsite and found unit unresponsive. Found proper voltage to control. During testing used the ui and harness and control to establish a baseline and ui remained unresponsive throughout. Verified proper jumper positioning and attempted to isolate a shorting load by removing each of the 3 control harness one at a time. The ui remained unresponsive. O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Wimberley, TX 78676
Andrew
Job Details:
02/17/2022
"Arrived on site to perform sealed system from previous diagnosis. Unable to locate previously claimed leak. Tapped into drier and unit was full of refrigerant. Verified compressor needed to be replaced as was only pulling .2amps while running. Replaced compressor, system held vacuum for 20mins. Charged system to specs, frost pattern started to develop ideally on entire evap. Applied bubble solution to all possible exposed leak points. No refrigerant leaks at this time. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Leander, TX 78641
Kimo
Job Details:
02/17/2022
"Arrived onsite for refrigerator with dim leds in fc. Upon arrival I checked all leds in fc and the on in rc that is on the same Circuit and found the all good, which leads me to the led board be bad .; ordrng 1 W10830288 (Led board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Lou
Job Details:
02/17/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the unit leaks water with every wash at the bottom right corner of the door. I removed the outer door panel and found where water is leaking from the vent gasket. Removed the vent and found the gasket crimped and torn.; ordrng 1 WPW10329609 (Vent) and 1 WP8269259 (Vent gasket)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Austin, TX 78750
Wesley
Job Details:
02/17/2022
"Arrived onsite and found new problem of start relay shorting, however was able to determine that the amp draw of the compressor is at 1.6 amps which indicates the compressor is healthy. All else checks good. ; ordrng 1 WP2217224 (Start relay)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Killeen, TX 76549
Al
Job Details:
02/17/2022
Arrived to inspect washer lid damaged. Confirmed the complaint and found the left corner of the lid at the plastic was cracked causing the malfunction. Removed and replaced it and unit tested properly. Job complete SPACER IS WITH TG PARTS
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Georgetown, TX 78628
Jonathan S
Job Details:
02/17/2022
"Arrived on site for ice machine front access panel sticking out. Inspected unit and work area. Removed access panel and door. Reinstalled door and access panel. Tested door operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Mustang Ridge, TX 78610
Leonardo
Job Details:
02/17/2022
Arrived on site to test unit for blank screen. Tried resetting console and still blank. Replaced console test unit and unit test good unit heating correctly job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Pflugerville, TX 78660
Wesley
Job Details:
02/17/2022
Arrived onsite and determined that the evap fan cabinet wiring is shorting under load and tripping the breaker. The cabinet wiring is not serviceable and there is not a repair option for the refrigerator at this time. Advised customer on findings. No further charge to be made.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78724
Tyler L
Job Details:
02/17/2022
"Arrived on site for install of previously diagnosed parts. Installed new capacitor and motor. Tested unit and is now spinning properly. Ran drain and spin cycle and monitored. Unit functioning as designed, no water leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, TX 78757
Matthew
Job Details:
02/17/2022
Arrived onsite for dishwasher damaged. Took pics. Will order outer door stainless panel and panel cap. Office to reschedule ; ordrng 1 W11461688 (Outer door panel) and 1 W11412695 (Console cap)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Round Rock, TX 78665
Gerry C
Job Details:
02/17/2022
"Arrived to inspect water fill issue. I entered service test mode and the unit had F0E3 stored. I tested within manual and automatic test modes and detected excessive noise from the gear case. I removed the rotor and discovered gear case fluid that had pooled. The unit will require a replacement gear case and due to excessive vibration in spin, the basket will require replacement as well. No leaks observed during service. ; ordrng 1 W11178227 (Basket Assy) and 1 W11423759 (Gear Case) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Georgetown, TX 78626
Lou
Job Details:
02/17/2022
"Arrived on site to inspect washer tripping the breaker. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed and did not trip the breaker. Retested in diagnostics again and the unit continued to operate as designed. Tilted the unit back and inspected for gearcase oil underneath and found all parts are good and no gearcase oil. Tested voltage and got 123V. Found unit is plugged into a GFCI outlet and has a GFCI breaker. I contacted techline and spoke to Scoot and advised of the complaint and my findings. Scott had me test amp draw during spin cycle and I got 3.6amps when the unit operates on no more than 6amps. Scott recommended that the customer have an electrician check the outlet and breaker and provided SR#7732996894. I advised the customer of my testing and findings and my conversation with the manufacturer. Made recommendations for use and care as they have a water softener system, as well as, detergent use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Park, TX 78613
David S
Job Details:
02/17/2022
Arrived on site to replace the heating element. I inspected the unit and work area. I found the model and serial number falling in the service pointer range. I inspected the heating pad lament and found it has the brass rings on It. I replaced the heating element. I ran a diagnostic cycle and found the unit working as designed. Not water leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Bertram, TX 78605
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose a refrigerator that doesn't register door position. Found inner liner for left hand rc door bowed preventing proper contact with door switch. Installed spacer on liner to compensate and all is working properly at this time. No water hooked up to unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78757
Luis
Job Details:
02/17/2022
"Arrived on site for no ice and door complaint. Found left door sticks slightly further out then right door,checked door seal good informed customer that the door is sealing and its a cosmetic issue and out of the cosmetic warranty. Ran diagnostics on icemaker,icemaker harvested ran fill test no water entering icemaker,removed housing found frozen fill tube and fill tube heater to fully secured around fill tube. Secured heater fully around tube,ran fill test passed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cedar Park, TX 78613
David S
Job Details:
02/17/2022
Arrived on site for washing machine stopping mid cycle. I inspected the unit and work area. I found the lid locked and the drain pump not coming on. I tested the drain pump from the control and found it open. I gained access to the drain pump and found the harness clip damaged. I repaired the harness clip. I powered the unit on and the lid unlocked and the drain pump came on. The unit is working as designed no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78731
Matthew
Job Details:
02/17/2022
Arrived onsite for failed refrigerator handle. Upon inspection found right refrigerator door handle was hanging from only having top screw secured. Found that the screws that hold handle in had failed. Replaced handle. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Austin, TX 78759
Scott
Job Details:
02/17/2022
"Arrived on site for oven not heating properly . Ran preheat . Oven ran 3 cycles then stopped heating . Ordering ui , control . Call to set return ; ordrng 1 W10890568 (Ui)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PLXS1
Near Bertram, TX 78605
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose an ice machine that is not cycling. Found external drain pump failed and it will need to be replaced to complete repairs. ; ordrng 1 1901a (Pump kit)
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS3
Near Johnson City, TX 78636
Jacob
Job Details:
02/17/2022
"Arrived onsite for the 369 buttons not working. Tested the buttons and they wouldnt respond. Replaced the console and tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Austin, TX 78746
Scott
Job Details:
02/17/2022
Arrived on site for burner not igniting . Found left rear not sparking when knob is turned . Would spark if any other knob is used . Replaced harness . All burners are operating normally .no gas leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78741
Tyler L
Job Details:
02/17/2022
"Arrived on site for complaints of no power. Found power to the unit, and with the lock button on. Held button for 3 seconds and turned it off. Now able to use UI as designed. Tested unit and everything passed except for the soap dispenser. It never opened. Will need new dispenser to complete repair. No water leaks detected, office to reschedule.; ordrng 1 WPW10671905 (Dispenser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Leander, TX 78641
David S
Job Details:
02/17/2022
"Arrived on site to install previous diagnose part. I swapped I. The 3 way valve coil and still found the unit constantly moving the valve. I power cycled the unit and found it stopped. I tested all the fans, thermistors, ice maker and fill tube heater I found them all working. I put the unit through a forced defrost to test the defrost circuit. I found defrost coming on. In the middle of defrost the valve started moving on its own again. I called techline and spoke to ED sr7732922398, I advised Ed of my findings and he advised to replace the hv control.The office will reschedule when we have eta on the part.; ordrng 1 WPW10675033 (Hv control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Pflugerville, TX 78660
Wesley
Job Details:
02/17/2022
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Gerry C
Job Details:
02/17/2022
"Arrived to instal previously diagnosed and ordered parts. I inspected the unit and found the noise was coming from the sump assy, especially when the diverter was moving within automatic test mode. The unit will require the sump assy. Office to order the part and contact the CX to arrange return service. No leaks observed during service. Please schedule with CXs other service on their oven, SO 331655. No leaks observed during service. ; ordrng 1 W11416362 (Sump assy) and 1 Schedulewith (SO 331655)"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS04
Near Austin, TX 78738
Kevin
Job Details:
02/17/2022
"Arrived on site and set oven to preheat and it reached temperature in 12 minutes heating turned off and then coasted to 365 temperature dropped to 347 before turning back on again. Customer then requested oven temperature changed to 420 degrees. When oven reached 420? Internal temperature was then 433 on thermocouple. Customer then said that when they set the oven timer the temperature shows a lower temperature. could not duplicate customers experience for this complaint, job complete 7732995303"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AB4
Near Austin, TX 78725
Tyler L
Job Details:
02/17/2022
"Arrived on site for install of new part. Installed new main harness. Tested unit and microwave is now working. Tested with cup of water 3 times, and it is heating good. The clips for the screws on the grill and the control backer are broken. Will need new grill and control backer to complete repair. Office to reschedule.; ordrng 1 W10723871 (Backer, control) and 1 WPW10468666 (Grill)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
Kimo
Job Details:
02/17/2022
Arrived onsite to install previously diagnosed pat.upon arrival I installed new control and tested unit and found unit operating as designed.job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78628
Lou
Job Details:
02/17/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failure leaking water, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed with no further leaks No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78633
Jonathan S
Job Details:
02/17/2022
Arrived on site for refrigerator finish that does not feel right. Inspected unit and work area. Found door appeared as if soap residue was on unit. Used stainless steel cleaner and wiped both doors down and customer is happy with finishing results. No other issues with unit. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Round Rock, TX 78665
Wesley
Job Details:
02/17/2022
Arrived onsite and found fridge not cooling well. Found unit seeming to have a control/thermistor disparity of 30f. Not operating the fan in normal cooling cycle although all functions test properly in diagnostics. . ; ordrng 1 W11533213 (Control kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hutto, TX 78634
Wesley
Job Details:
02/17/2022
Arrived onsite and repaired seal issue by replacing the freezer door. All checks food. Unit is now operating as designed. Advised customer on repair. All other issues are resolved and operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, TX 78666
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for not igniting bake element, upon inspection found the units igniter not sparking, replaced ignitor and tested unit. All functions worked. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Pflugerville, TX 78660
Gerry C
Job Details:
02/17/2022
"Arrived to inspect no water. I found the unit would fill and the circulation pump could be heard running, but no water flow was occurring. The pump has internally failed and I suspect from debris of the bottom rack that is falling apart. The screen around the filter has warped and is allowing debris to fall into the sump area as well. The door gasket was torn on both sides and requires replacement. Office to authorize and order lower rack, gasket, screen and sump assy. No leaks observed during service. ; ordrng 1 W11498831 (Gasket) and 1 W10311986 (Lower rack) and 1 WPW10463906 (Screen) and 1 PartAutho"
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Killeen, TX 76543
Al
Job Details:
02/17/2022
"Arrived to inspect front load washer leaking. Confirmed and photographed the model and serial tag. Customer advised the front bellow ring came off and the landlord sent a maintenance man to put it back on. I removed it and reinstalled it, cleaned the drain weep holes and lifted the front leveling feet. Tested the unit and tested properly without any leaks. The CLAEN WASHER light was flashing, so I advised the customers son to relay the message about cleaning the unit with affresh tabs. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Andice, TX 78628
Lou
Job Details:
02/17/2022
"Arrived on site to inspect washer with no power. Upon further inspection, the customer attempted to turn the unit on at the power button and the unit failed to respond. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. After testing, I pressed the power button and the unit came on. Due to the intermittent issues with the unit powering on, I removed and replaced the control panel and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose a dishwasher that is not cleaning properly. Loose wiring connection on pump assembly causing intermittent operation. Reseated wiring and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78759
Scott
Job Details:
02/17/2022
"Arrived on site for water leaking from fresh side food side of fridge . Found drain tube clogged . Tried to move obstruction. Ordering tube .n ; ordrng 1 W11409190 (Fresh food drain tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details:
02/17/2022
"Arrived on site for noise complaint and ui unresponsive. At time of visit unit not making odd noise,found display unresponsive,checked harness appears a break in the wire harness ordering a new harness assembly,will also order the display incase needed. ; ordrng 1 W10789537 (Display) and 1 W10789534 (Harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Kimo
Job Details:
02/17/2022
Arrived onsite for microwave with vent not turning off when buttons is pressed. I replaced thermistor and tested but no change. I am ordering 1x control. Office to reschedule.; ordrng 1 W11552018 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Burnet, TX 78611
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and freed motor. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Nolanville, TX 76559
Al
Job Details:
02/17/2022
"Arrived to inspect clanking noises from dryer. Tested, disassembled and found all parts were fully operational. Reassembled and unit still tested as designed. Customer satisfied, Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Hutto, TX 78634
Gerry C
Job Details:
02/17/2022
"Arrived to inspect ice in bottom of freezer. I found there was a large ice mass within the bottom of the freezer and I removed the unit from its mounting and inspected the drain. There was a large blockage within the drain tube and it required manual action to remove, as it had been there for an extended amount of time. I reinstalled the tube and removed ice from the FC evaporator pan that had accumulated due to the blockage. I tested and the drain system resumed normal operation, along with all systems in the unit. Operational test good, no leaks observed during service."
We serviced a
KENMORE REFRIGERATOR
Model 106.574537
Near Spicewood, TX 78669
Kevin
Job Details:
02/17/2022
"Arrived on site and Homeowner says refrigerator never cooled since last repair, Removed rear panel and found a high side leak on the compressor. Sent a short video to KB/service management. Did not see any signs of leaking on the evaporator. Sealed system will need to be redone; ordrng 1 W10139460 (Compressor) and 1 WP2188823 (Evaporator) and 1 Tj90sf8404 (Access valve) and 1 Wpw10143759 (Dryer)"
We serviced a
WHIRLPOOL RANGE
Model MER4600LS
Near Seguin, TX 78155
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for the element being off center. Upon inspection found the front right element was off the bracket and causing the issue, attached element normally and tested. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Austin, TX 78730
Matthew
Job Details:
02/17/2022
Arrived onsite to replace previously diagnosed parts. Replaced UI and found UI not responding. Replaced control board and still no change. Called tech line for assistance. Tech suggested placing old UI back and running test. All test passed but when running a load the start button was intermittently functioning. Tried new board again and still no response. Need to order another UI. Returning UI as defected. Provided SR#7732991244. Office to reschedule ; ordrng 1 W11478519 (UI)
We serviced a
KENMORE WASHER
Model 110.2282101
Near Dripping Springs, TX 78620
Andrey
Job Details:
02/17/2022
"Arrived on site to test unit for humming noise, tested unit found fail transmission and broken drive shaft.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Blanco, TX 78606
Jacob
Job Details:
02/17/2022
Arrived onsite for the top door of the inner glass shattering during the 2nd time the unit was being used. Customer said they were scared of the unit because of the loud glass shattered and is not using it. Called tech line to report findings. Said that the glass may not have been tempered correctly to handle the heat but said to just replace the glass at this time got sr#7732990315. Transferred me to safety to report the issue and advised to do what tech line said that they will not replace the unit at this time and go with the initial repair gave different sr#7732990476. Replaced the glass and no issues with the glass anymore. Tested the unit but the unit had an issue where it seems to not turn off after canceling it to heat. Found service pointer W11525554 for the WiFi to fix the control issue. No other issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78130
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit was agitating but not spinning, it had a stored clutch error code and would be stuck draining, ordering correct parts to fix issues. Office to reschedule ; ordrng 1 W11419171 (CONTROL) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near New Braunfels, TX 78132
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for not heating due to a error code, upon inspection found the f1e1 error code keeping unit from being used. Replaced console per guide and tested unit. All functions worked. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Tyler L
Job Details:
02/17/2022
"Arrived on site for complaints of light not working. Found light over the range party disassembled, as the customer attempted to change the bulb. Found socket burnt out. Installed new socket and bulb. Light now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, TX 78130
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for not spinning out clothes, upon inspection found the units worked normally but the clothes had been loaded weird. Instructed customer on proper use. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Joe Z
Job Details:
02/17/2022
Arrived onsite for unit not draining. Upon arrival found bottom of tub filled with water. Found disposal knockout plug was still there. Removed knock out plug and unit drained correctly. No leaks present at this time. Job complete
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Killeen, TX 76543
Al
Job Details:
02/17/2022
Arrived to install previously ordered parts. After installing the parts the unit tested properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model JGRP536HL
Near Seguin, TX 78155
Noah D
Job Details:
02/17/2022
Arrived on site to inspect unit for not broiling. Upon inspection found the unit tried to broil but extinguished itself immediately. Tried to replace valve to fix issue but gas valve was broken in the box. Ordering new valve. Office to reschedule ; ordrng 1 W11239228 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78739
Andrey
Job Details:
02/17/2022
"Arrived on site to replace previously diagnosed door skin, replaced door skin , unit is now per manufacture specification, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYS00
Near Austin, TX 78757
Luis
Job Details:
02/17/2022
"Arrived on site for no cool. Clicking noise from compressor compartment,removed starter installed a new start found compressor not powering on diagnosed a defective compressor
We serviced a
GE DRYER
Model GTDP180ED2WW
Near Copperas Cove, TX 76522
Tyler
Job Details:
02/17/2022
Arrived on site for dryer stopping after 3 to 5 cycles back to back were performed. Upon arrival confirmed issue and after further testing found timer motorboat failing. Replace both parts and then reassembled and tested unit and found unit fully functioning as designed inform customer that dryers ready for use. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW0
Near Wimberley, TX 78676
Andrew
Job Details:
02/17/2022
Arrived on site to test unit for not advancing pass rinse cycle. Found cold valve not shutting off even when no voltage being supplied to valve. Recommend replacing cold valve. Ordering hot valve and control as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11168740 (Cold valve) and 1 W11168743 (Hot valve) and 1 W10393444 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Belton, TX 76513
David Z
Job Details:
02/17/2022
"Arrived on site to diagnose refrigerator that is sometimes not dispensing water. On arrival the unit was working as designed, but this happens at random. Advised customer that the reservoir in the RC is freezing up sometimes, which is why the issue is intermittent. Increased Temps 2 degrees, also advised to keep airflow gaps open. Removed evap cover and added permagum and foil tape to seals on fan scroll. Reservoir should no longer freeze. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW0
Near Wimberley, TX 78676
Andrew
Job Details:
02/17/2022
Arrived on site to test unit for not advancing pass rinse cycle. Found cold valve not shutting off even when no voltage being supplied to valve. Recommend replacing cold valve. Ordering hot valve and control as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11168740 (Cold valve) and 1 W11168743 (Hot valve) and 1 W10393444 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Copperas Cove, TX 76522
Tyler
Job Details:
02/17/2022
Arrived on site for a range not heating correctly. A Pona Rider confirmed this year and after throw the testing I found that the delays on the ACU with intermittently and randomly shutting on and off not allowing the oven to properly heat to the right temp. I replace the AC you in the oven so U2 oven since youre also being slightly out of specs. Reassembled and found unit functioning as designed and went over use and care with customer regarding how to preheat oven and how to calibrate if any other issues that arise. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Waco, TX 76712
Jonathan M
Job Details:
02/17/2022
"Arrived on site for a washing machine that is skipping cycles. Inspected unit and work area. Ran into diagnostics and found an F8 E1 (low/no water detected during fill) error code. Tested the unit in manual valve testing and found the hot water valve not allowing water into the unit. I pulled off he hose and found the valve caked with sand and sand in the hose. Replaced the water valve and tested the unit. The unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Waco, TX 76708
Leonardo
Job Details:
02/17/2022
Arrived on site to replace soap dispenser. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Briarcliff, TX 78669
Kevin
Job Details:
02/17/2022
"Arrived on site and inspected dishwasher and did not hear any excessive noise while water is filling, wash motor is running, or drain pump is running. Cannot duplicate customers experience dishwasher is operating as intended, job complete"
We serviced a
JENN-AIR OVEN
Model JJW8130DDB
Near Kempner, TX 76539
Tyler
Job Details:
02/17/2022
Arrived on site for wall oven not operating correctly. Upon arrival customer stated that broil function would work but the issue was the clean button and bake button functions were not responding when activated. Found that the inner control of the UI panel was broken not allowing the UI panel to send a signal to the main control that the bake option needed to be turned on. Will need office to reschedule with customer once authorization and part availability is known; ordrng 1 5765M451-60 (Panel ui+ribbon) and 1 Cnote (Needs ahs authorization before rescheduling)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harker Heights, TX 76548
Al
Job Details:
02/17/2022
"Arrived to inspect dishwasher not completing cycles. Accessed diagnostics and found F7E1 Single Speed wash motor Failure. Customers advised they can wash a short cycle, but the longer cycles dont complete. Order the sump and motor and main control. Office to schedule return services. Needs more work.; ordrng 1 W11416363 (SUMP & MOTOR) and 1 W11462459 (CNTRL-ELEC)"