Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4090 customer reviews

Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for no cool. Found EVAP completely frosted. Unit will need bi-metal 0 and harness . Advised customer on defrost procedures with towels. Signed waiver . No leaks on site ; ordrng 1 CNOTE (CANCELATION LIST )

Near E Howard Ln, Austin, TX 78753
Wesley P.

Wesley P.

RANGE GE JB655SKSS Arrived on site and installed handle shipped d2c All checks good.

Near Big Sur Trail, Taylor, TX 76574
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for the refrigerator not making ice and not cooling correctly. Frost build up behind veggie drawers. I found the RC evaporator completely incased in frost. Ms stated water was running out on the floor from inside the unit so I suspect the drain is plugged with debris. I went over defrost instructions with ms and had the waiver signed. I found no power to the emitter or receiver controls because of a defective UI and no power to the icemaker from the main control which could possibly be because of the UI or the main control could also be defective. I explained that there could still be a bad emitter, receiver, or icemaker and that we will not know until we establish power to them. Marking main control and icemaker as UORV. Also ordering Emitter, & Receiver JIC.; ordrng 1 W10870822 (CNTRL-ELEC) and 1 W10898445 (CNTRL-ELEC) and 1 WPW10623105 (CNTRL-ELEC)"

Near Valburn Dr, Austin, TX 78731
Wesley P.

Wesley P.

WASHER GE GTW330ASK3WW Arrived on site and tested unit and was unable to replicate any functionality problems. In event of repeat symptom order control due to complaint of simultaneous unresponsive control symptom.

Near N Main St, Taylor, TX 76574
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU463VSS02 "Arrived on site for customer complaint of burner not igniting, found faulty igniter and harness, I replaced igniter and harness, unit tested good."

Near Double L Drive, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to replace damaged door of upper oven. I replaced outer door panel, tested good."

Near Double L Drive, Dripping Springs, TX 78620
Steve C.

Steve C.

RANGE KITCHENAID KGSS907SSS03 "Arrived on site to replace the blower, UI control and valve due to unit not working properly. Replaced all parts and tested the unit. Unit works properly and no gas leak present."

Near County Rd 2200, Lampasas, TX 76550
Tyler B.

Tyler B.

WASHER WHIRLPOOL WET4024HW0 Arrived on site for door switch replacement R&R switch and tested good

Near Gray Blvd, Austin, TX 78758
Paul R.

Paul R.

ICE MACHINE WHIRLPOOL KUIC15PRXS2 "Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the pump and the harness. I tested the unit and watched it harvest a slab of ice. The unit is working as designed. There were no water leaks present at the time of service.

Near Cat Mountain Dr, Austin, TX 78731
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for “low ice production” complaint. Inspected unit and found ice in adapter assembly and ice fan inoperative . Removed and replaced ice fan. Was not sent with adapter. Will need adapter, on return visit. No leaks detected, at time of service. Return for repairs on 12/06.; ordrng 1 W10612142 (adapter)"

Near Fallsprings Way, Manor, TX 78653
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite to install new evaporator,compressor and bin thermistor to ice machine from prior tech’s diagnosis. Removed compressor, evaporator and installed new replacements using braising methods. Vacuumed system down to -25psi. Charged with 5.75oz of R134a refrigerant. Reassembled and installed new bin thermistor. Tested unit. Unit began making ice. Good slab forming on evaporator. No other issues found. All water connections were dry at time of service."

Near Matador Dr, Belton, TX 76513
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFI2589AEP Arrived onsite for the refrigerator to install the previous diagnosed parts. I installed the start device and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Lostridge Dr, Austin, TX 78731
Arthur B.

Arthur B.

OVEN WHIRLPOOL RBD305PRB00 Arrived onsite for customer complaint of wall oven getting F6E2 error. Tested unit and found lower oven element no coming on. Also found LED display very dim and flashing in and out. Unit will need new control board and lower bake element. Pulled control board from unit. AHS must approve rebuild. OF to R/S. Unit power turned off at breaker at this time.; ordrng 1 CNOTE (BOARD PULLED FOR REBUILD) and 1 CNOTE (NEEDS AUTHO) and 1 WPW10207397 (element bake)

Near Cattail Cir, Harker Heights, TX 76548
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MFI2269FRZ02 Arrived on site for knocking noise . Found condenser was rattling in Braker . Used sealer to prevent condenser from hitting bottom fridge . No water leaks detected at time of service . Job complete .

Near Oxford Ave, Austin, TX 78704
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived onsite for customer complaint of door strike broke on dishwasher. Found WPL did provide part. Removed door panel and replaced door latch and strike. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Stillhouse Dr, Belton, TX 76513
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not filling. Ran diagnostics and found F8E1 (Long Fill) error. Removed console and found connection to hot side of valve not secured. Secured connection and calibrated unit. Unit calibrated successfully. Unit now fills,agitates,drains and spins as intended."

Near Rabern Ct, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR AMANA AFI2539ERM00 Arrived onsite for customer complaint of no ice production and noise coming from french door refrigerator. Found icemaker faulty and also making the knocking noise. Removed and replaced icemaker with updated kit. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Auction Barn Rd, Belton, TX 76513
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onsite for the refrigerator not making any ice and you have to manually pull the paddle to stop the water flow when dispensing water. I found the refrigerator at room temp when I arrived and no response from the dispenser paddle. I turned power off to the unit for 4 minutes and re-powered it. All functions and sealed system components were working as designed. I found the dispenser paddle sticking every once in a while. I put an extra wined on the paddle spring and this stopped it from sticking. I suspect the RC evaporator had froze up but can prove this at this time. There was no water under the deli drawers in the RC. Ms is going to give the unit 24 hours to see if it starts making ice and will call back if it doesn’t. There were no water leaks present at the time of service. Call complete.

Near Paint Rock Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSIB900ESS2 Arrived on site to test unit for glass not set correctly. Test unit and found glass coming up will need to order new cooktop. Ordering new cooktop W10808299. Rescheduled for Monday 12/10 ; ordrng 1 W10808299 (COOKTOP )

Near Tello Path, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL UDT518SAFP Arrived on site to test unit for unit not washing. Test unit and unit completely missing water line to dishwasher. Advised customer to call Plummer to install water line to unit. Job complete

Near Nickerson St, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit leaking. Turned unit on for 25 minutes and no leaks present. Unit was running with no dishes. Checked gaskets and could not duplicate the problem at this time. Maintenance guy was there with me.

Near San Jacinto Blvd, Austin, TX 78701
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site to test unit for light under not turning off. Test unit and found bad board, relay not responding. Replaced board test unit and unit test good job complete light turning on and off."

Near Walsh Tarlton Ln, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site to replaced vent. Replaced vent test unit and unit test good job complete

Near Key West Cove, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADB1 Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on. He led power to motor and motor getting power but not responding. Replaced sump and motor test unit and unit test good no leaks present at this time. Collected $189.99 for labor before taxes.

Near Wheel Rim Cir, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit for upper rack falling. Test unit and found broken stoppers. Installed new stopper test unit and unit test good job complete no leaks present at this time.

Near Gunnison Way, Kyle, TX 78640
Scott  M.

Scott M.

WASHER WHIRLPOOL LNC6760B71 "Arrived on site for noisy spin cycle . Found bearing worn out in drain pump . Replaced pump , ran washer . All checked normal . No water leaks detected at time of service. Job complete ."

Near Highland Ave, Austin, TX 78703
Robert J.

Robert J.

MICROWAVE MAYTAG MMV4205DS1 Arrived on job for complaints of display said door when trying to cook. Need to replace switches. After replacement of parts test operation.

Near Skyline Summit Vista, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived on site for refrigerator leaking water and ice melting. Inspected dispenser housing and found gasket on ice chute not in correct position. Attempted to correct gasket and it started crumbling apart. Will need to replace ice chute and ice door. Schedule return Monday the 10th, due to customer availability. ; ordrng 1 W10765378 (BRACKET)"

Near Magnolia Ranch Cove, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for water spilling from fill tube . Replaced ice maker and valve . Ran harvest all checked good . No water leaks or drips detected at time of service . Job complete.

Near W 23rd St, Austin, TX 78705
Robert J.

Robert J.

REFRIGERATOR/TOP GE GFD28GMLEES Arrived on job for complaints of gasket not staying on and water dripping from ice chute. Replaced gasket it is holding good. Water from chute from freezer gasket not sealed.

Near Ranch Rd 12, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site for refrigerator not cooling. Performed diagnostics and found no response at UI. Found interior lights not working. Gained access to control and tested for voltage going to control and found 120 volts . Inspected all terminal connectors. Will need to replace main control and will have UI on hand if needed. Schedule return for Friday the 7th; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (UI)

Near Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for water spilling from fill tube . Replaced ice maker and valve . Ran harvest all checked good . No water leaks or drips detected at time of service . Job complete.

Near W 23rd St, Austin, TX 78705
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 WSF26C2EXY02 Arrived to instal parts. I recovered refrigerant from the system and then removed and replaced the damaged tubing area. I installed and dye drier and vacuumed the system and monitored. I charged with the mfg prescribed refrigerant charge and tested. I removed and replaced tubing and verified the leaks had been corrected. The right door closer had broke at some point and the doors cannot be correctly set without replacement if the cams. Office to order door cams. No leaks observed during service. ; ordrng 1 W10500004 (hinge-door) and 1 WPW10257203 (cam-door)

Near Spring Hollow Path, Round Rock, TX 78681
Scott  M.

Scott M.

COOKTOP JENN-AIR JGC7530BS00 "Arrived on site for burner not igniting . Burner wasn’t properly on burner head . Reset cap , burner is now lighting properly . All burners are functioning properly . Nongas leaks detected at time of service .job complete ."

Near Doe Valley Ln, Austin, TX 78759
Jerry C.

Jerry C.

COOKTOP KITCHENAID KCGS556ESS02 KCGS556ESS02 Arrived to inspect knob issue. I found the center burner control valve was bent down and required replacement. I removed and replaced and correctly positioned the valve and tested. Several of the bezels were loose and will require replacement. Screws had been stripped prior and one in the front right broke during installation and the front right orifice holder will require replacement. No gas leaks detected during serve. ; ordrng 1 W10674920 (holder-orf) and 5 W10853046 (bezel-knob)s and 2 W11226732 (SCREW)s

Near Ida Grove Lane, Austin, TX 78717
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0EB0 "Arrived on site for range, mouse had gotten into insulation. Removed top and inspected insulation and wire harness. Removed back panel and inspected wire harness. Gained access to bake burner and inspected. Found minor damage to back insulation. All wire harness checked good. Tested cooktop burners, baking and broil. (CO100)

Near Shinning Isle Run, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator making noises and doors are uneven. Leveled unit and corrected RC door. Performed diagnostics mode and ran compressor at maximum speed. Tested damper door. Tested evaporator fan motor. Added mastic pad by condenser area. All tested good, no water leaks present."

Near Hees Ln, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ02 Arrived to inspect noise. I found the chassis had a vibration that was coming from the lower unit area. I adjusted and secured wiring and tubing within the chassis and the issue appeared resolved. I sealed cabinet gapping and found there was damage to the fc door. Office to order door. I advised the customer it will take 6-10 weeks for the door to arrive and the office will contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 LW10913113 (FC DOOR, SS)"

Near Iveans Cove, Austin, TX 78717
Jerry C.

Jerry C.

DISHWASHER GE PDT855SSJ0SS "PDT855SSJ0SS Arrived to inspect no operation. The unit would power on, but it would not respond to the door being verified circuit position down to the control board connection and elected to replace it due to the manual not stating switch position and there was no change. I discussed the issue from prior with the customer and found they heard a frying or sizzling sound prior to the pump stopping. Office to order control, inverter and pump. No leaks observed during service. ; ordrng 1 CNOTES (PART AUTHORIZATION ) and 1 WD21X22876 (inverter pcba) and 1 WD21X22950 (CONTROL KIT) and 1 WD26X22789 (variable wash pump a)"

Near Pradera Cove, Leander, TX 78641
Jonathan  S.

Jonathan S.

DRYER MAYTAG MGDC465HW0 "Arrived on site to install previous diagnosed part. Gained access to timer, removed failed timer and installed new. Tested operation, all tested good."

Near Bluebell Bend Cove, Round Rock, TX 78665
Jerry C.

Jerry C.

OVEN WHIRLPOOL WOS51EC0AS04 WOS51EC0AS04 Arrived to inspect noise. The customer presented a video that I was able to hear a very loud rattle. I found the broiler element incorrectly seated within its mount and corrected. Further inspection showed the armored cable had been vibrating against the chassis and I corrected. Operational test good.

Near Iveans Way, Austin, TX 78717
James C.

James C.

VENTHOOD WHIRLPOOL UXT4030ADS2 Arrived on site and tested operation. Found that the fan running at a slow speed and will trip the breaker after running for about a minute. Tested incoming voltage and found to be correct. Inspected all wiring and found to be correct as well. Unit will need new fan to repair as the motor was hot after the breaker had tripped. ; ordrng 1 W10910693 (motor-fan)

Near Leander, TX 78641
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH31017AB0 WMH31017AB0 Arrived to instal part. I removed the faulty blower and installed the replacement. I tested the unit through multiple cycles and it heated consistently. Operational test good.

Near Sapphire Ln, Jarrell, TX 76537
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and replaced control board diagnosed on previous visit after replacement start button is now operating properly. No water leaks from connections at time of service, job complete"

Near Tecoma Circle, Austin, TX 78735
James C.

James C.

WASHER WHIRLPOOL WTW8500DC2 Arrived on site and tested operation. Found console not responding to input. I was able to get into diagnostics but unit has a stuck button error. Cleared error but unable to start a cycle. I also found that the speaker has failed as well and no audible tone is heard when turning unit on or attempting to start a cycle. Unit will need new console to repair. I will also bring the main control as well; ordrng 1 W10838672 (console)

Near Wire Rd, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on site and sound connector took a pastor is loose after correcting ran a diagnostic cycle and all functions are operating properly. No water leaks from connections at time of service, job complete."

Near Harper Park Dr, Austin, TX 78735
Al R.

Al R.

COOKTOP KITCHENAID KECC607BSS02 Arrived to inspect unit burners not working. I verified the complaint but ALL unit burners were operational. Customer did show me a crack on the right side of the unit. Will call kitchen Aid to get further assistance through kitchen Aid.Job complete NO PARTS USED

Near Serpentine Dr, Killeen, TX 76542
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM Arrived on site and installed new upper rack and stops. Tested for proper fit and function. Unit tests good. Job complete

Near Cinnamon Teal lane, Georgetown, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave light not working. Upon further inspection, I found that the unit is operating as designed. All lights are coming on ad turning off ad the display is on. I contacted the builder and when he arrived, he advised that the display was not working, but it came back on. I removed the control and found that the ribbon from the display to the control was not properly seated. I reseated the ribbon and tested and it operated as designed. Job completed. Builder left before signing receipt."

Near Georgetown, TX 78633
James C.

James C.

REFRIGERATOR MAYTAG MFT2574DEM01 Arrived on site and tested operation. Customer only experienced freezing in fresh food compartment when the ice maker is turned on. Ran diagnostics and found damper would not cycle. Tested for voltage and found none. When plugged back in the damper would run constantly but register open and closed. Turned unit on and damper stayed in half open state. Monitored and damper never closed or opened fully. Unit has a failed control causing failures.

Near Palo Alto, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and tested operation. Found temp at 65 degrees. Inspected evaporator for frost pattern and found ball of ice at top of evaporator. Unit has a failed compressor or sealed system leak. Unit will need new compressor, evaporator, heat exchanger, dye drier and process stub to repair. Office to weigh call for 3 hours; ordrng 1 CNOTE (3 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10858281 (evaporator) and 1 W10861955 (tube) and 1 W11125124 (COMPRESSOR ) and 1 WPW10143759 (dryer)"

Near Spotted Eagle Dr, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER MAYTAG MDBH989AWS2 Arrived on site to diagnose a dishwasher that will not start or cancel. Found start and cancel buttons shorted out on control panel. Control panel will need to be replaced to complete repairs. Panel sent today was wrong color and had too many buttons. Ordering correct panel and set return date for 12/11/18.; ordrng 1 W10811157 (panel-cntl)

Near Lomita Dr, Austin, TX 78738
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS02 Arrived on site and tested operation. Found no operation from deli control. Inspected harness and found 3 wires have broken. Installed new harness and tested. Unit working properly. Job complete

Near Terlingua Dr, Cedar Park, TX 78613
James C.

James C.

OVEN KITCHENAID KFDD500ESS02 Arrived on site and tested operation. Found convection fan running normal. Tested temps and found unit averaging 10 degrees colder than set temp. Calibrated up 10 degrees. Unit working properly. Job complete

Near Horizon Trail, Cedar Park, TX 78613
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Ran diagnostics and found no error codes. Unit fills and washes properly and the heater is cycling on properly. Instructed customer about the energy efficiency of the unit and best practices for optimal performance of dishwasher. Unit working as designed. Job complete

Near Black Kettle Dr, Leander, TX 78641
Clif L.

Clif L.

OVEN KITCHENAID KODE300ESS02 Arrived on site to diagnose and oven with the interior liner that has enamel chipping off. Found 4”x1/2” Section of enamel chipped off front center of lower oven. Contacted tech line and spoke with Adrian advised to paint chipped area. Homeowner did not wish to proceed with repairs at this time. SR number 7723594061.

Near Woodside Terrace, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC704FPS01 Arrived on site to diagnose the refrigerator that is not producing ice. Tested unit and found wiring for icemaker fill tube heater broken behind indoor ice maker. Replaced fill tube heater and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Grant Cannon Ln, Austin, TX 78738
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF510PAYSA Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found heating element shorted out causing failure. Replaced heating element and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.Element

Near Cinca Terra Dr, Austin, TX 78738
Lou S.

Lou S.

OVEN WHIRLPOOL WFG530S0ES0 "arrived on site to inspect oven door issue. Upon further inspection, the customer advised that when he is standing in front of the unit, he can feel lots of heat coming up from the door and has not felt this before. I opened the door to find that the door gasket is badly worn ad needs replacing. I removed the door and found that the hinges were slightly bent and the hinge with the spring (right side) is not closing all the way (not enough tension). I removed both hinges and tested and the door closes much better. I tested the temperature in the unit using my multimeter and placing my thermal lead in the middle of the center rack. When I start the unit on Bake at 350 degrees and my multimeter was reading 220 degrees, I noticed that the control was not moving past 100 degrees. I pulled the unit out and removed the back cover. I verified ohms to the sensor and it was good. Also, I found that the oven light was not working. I am ordering a gasket, control, and l

Near Sandy Brook Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

OVEN KITCHENAID KOSE500ESS01 "Arrived on site for customer complaint of inner glass broken. Found window pack glass broke, I replaced window pack glass, tested good."

Near Linden Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for customer complaint of ice maker being broken, found thermistor holder broken, I replaced ice maker unit tested good."

Near Talley Loop, Buda, TX 78610
Lou S.

Lou S.

OVEN WHIRLPOOL WFG550S0HZ0 "arrived on site to inspect oven temps too cold. Upon further inspection, using my thermalcouple, I placed my thermal lead in the middle of the center rack and tested the unit on Bake at 350 degrees. At the 350 preheat, my temperature reading was 351 but the control read 330. When the Ignitor kicked the burner back on my reading was 337. Once the unit peaked it was reading 368. The average reading was 352. I calibrated the control +20 degrees. I advised the customer of my findings. No gas leaks detected during service, job completed."

Near Holiday Creek Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit leaking, found loose hose connection at water filter housing. Repaired the loose connection unit tested good"

Near Guemal Road, , TX 78610
Chase S.

Chase S.

WASHER WHIRLPOOL WTW5500XW2 Arrived on site to check washer for leaking. Inspected unit completely and found hot water solenoid with water seeping from the baskets on valve. Also found hot water fill very loud. Removed hot water hose and I checked for debris buildup and found none. Ran manual test on hot/cold fill and valve is seeping water but not cracked or leaking profusely. Quoted for hot water solenoid. No additional labor with recent service history. Per customer request left back control cover off and washer pulled out so it can be used but watched and accessible. Customer is aware of electrical components being exposed. Return visit set for Thur end of day.; ordrng 1 W11168743 (HOT VALVE)

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site and inspected refrigerator and found fresh food evaporator is frozen/frosted over. Refrigerator Will need to be defrosted in order to correct issue it will need to be unplugged for 36 hours minimum for ice to melt. Customer read and signed refrigerator defrost disclaimer. Also need to bring back ice dispenser lever and switch, also when refrigerator is finished being repaired right hand foot will need to be lifted to level doors.; ordrng 1 WPW10616134 (door-ice)"

Near Springfield Dr, Austin, TX 78744
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KUIX305ESS2 Arrived on site for noisy operation. Found that unit was noisy because it was starving for water. The drain pump was not totally secured to the reservoir thus the reservoir was running dry of water. Corrected situation and unit now works properly with no water leaks.

Near Sandy Mountain Dr, Sunrise Beach Village, TX 78643
Joseph C.

Joseph C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for “not heating” complaint. Inspected unit and found high side of temp switch failing. Ordering new temp switch. Unit may be ran on medium heat, until return visit. Return for repairs on 12/06. Customer request last call of the day.; ordrng 1 WP8578354 (swtch-temp)"

Near Pinon Vista Dr, Austin, TX 78724
Al R.

Al R.

WASHER WHIRLPOOL NONE "Arrived to inspect washer not spinning. Customer turned unit, during Spin cycle, the unit made a high grinding noise during Spin cycle. THERE WAS NO MOD/ SERIAL TAG on the unit to allow me to order any parts for the unit. Unit Needs proper information for parts to be ordered and installed.NO PARTS ORDERED CUSTOMER will call back if MS is located from his paperwork from 2000."

Near Sparrow Rd, Killeen, TX 76542
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FB0 "arrived on site to inspect microwave not heating. Upon further inspection, using a cup of water, I placed it in the unit and turned it on for a quick 30 second heat. While operating, I could hear the magnetron making a loud humming noise and at the end of the time, the water was still room temp cold. I removed the unit from the wall and I removed and replaced the magnetron, capacitor and diode. Before placing the unit back on the wall, I tested it with a cup of water on the quick 30 second heat and it operated as designed as the water was hot to the touch. I advised the customer (tenant) of the repairs ad advised that I would email the receipt to the landlord. Job completed."

Near Bowline Dr, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER KITCHENAID KUDS24SEBS1 Arrived on job for complaints of leaks. Found the vent assembly and gasket leaks also bearing on lower spray arm. Availability of parts not showing office to schedule ; ordrng 1 9742770 (vent assy. w/motor) and 1 9742780 (VENT COVER) and 1 9742782 (gasket) and 1 WP3376846 (seal) and 1 WP9742946 (bearing)

Near N Rainbow Ranch Rd, Wimberley, TX 78676
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and replaced fresh food door and nameplate, fridge is not currently hooked up to power or water, job complete"

Near S Congress Ave, Austin, TX 78745
Thomas L.

Thomas L.

COOKTOP JENN-AIR JGCP536WP01 Right front burner isn’t working unless the shaft/knob are wiggled. It turns out that this model has the switch mounted on the valve itself and does not come as a harness like a lot of models. Please let customer know and reschedule. ; ordrng 1 WPW10371235 (valve-brnr RIGHT FRONT)

Near Sand Hills Cove, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFI2570FEB01 "arrived on site to inspect ice dispenser sticking. Upon further inspection, I tested the ice dispenser and the separator opened very slowly as if it were dragging and took a long time to close. The customer advised that there have been several times, randomly, when the separator would stay open ad they would have to manually close it. I tested the separator several times but could not get it to stay open for longer than 4-5 seconds before it would close. Due to the issue of it staying open and having to manually close it, I removed and replaced the separator and then tested it. The new part opened much faster and closed faster as designed. I advised the customer of the repair. No water leaks observed during service, job completed."

Near Pearson Way, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

WASHER KENMORE 110.229321 "Arrived on site for washer, when starting cycle with lid opened it will press timer and case unit to stop. Disassembled unit and checked if cabinet was installed correctly, no issues. Checked self leveling feet. Bent lid hinge to connect to frame before touching timer. Tested lid and all other operations. All tested good, no water leaks present. Customer stated they used the unit for 9 washes and has not leak."

Near Forest Meadow Cove, Round Rock, TX 78665
Joseph C.

Joseph C.

OVEN KITCHENAID KOSE500ESS02 "Arrived on site for “broken outer door glass” complaint. Inspected unit and found outer door glass to be broken. Removed and replaced outer door glass. Tested unit to preheat. Unit tests good

Near Camacho St, Austin, TX 78723
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site and found unit not heating due to reading as already as 350f at room temp. Ordering control and and sensor and harness to repair, Customer has exchange scheduled. ; ordrng 1 W10797420 (harns-wire) and 1 W10833885 (sensor) and 1 WPW10348712 (cntrl-elec)"

Near Nighthawk Dive Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on site for “dispenser door not operating” complaint. Inspected unit and found door spring broken. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service. This is not a callback. Previous call was for entirely different system issue."

Near Avenue D, Austin, TX 78752
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect the dishwasher rinse dispenser door not operational. I opened the door and noticed it was not making contact fully with the latch. I adjusted the latch and ran the unit through service test mode and unit tested as designed. LATCH ADJUSTMENT NO PARTS USED.JOB COMPLETED

Near Esta Lee Ave, Killeen, TX 76549
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived to inspect unit not making ice. I verified the complaint and ordered W10884390- ICE MAKER for customer. All water lines were dry at the time of service. Assign to me if possible AR; ordrng 1 W10884390 (ICE MAKER)

Near Esta Lee Ave, Killeen, TX 76549
Robert J.

Robert J.

DISHWASHER WHIRLPOOL GU1200XTLS2 Arrived on job for complaints of no power. Found the fuse open replaced and test.

Near Curva Bonita Rd, Wimberley, TX 78676
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived to inspect ( OOR WILL NOT CLOSE WILL NOT LATCH - THERE IS MOLD INSIDE - WILL NOT DRAIN). Confirmed the complaint and opened the dishwasher and saw mold buildup from the standing water. I removed the kick plate and saw the dishwasher was at its highest height setting and it was screwed to the counters on the right and left side of the unit, not allowing any adjustments. I readjusted the latch and the unit was able to close and operate as designed. NO WATER LEAKS OBSERVED WHILE ON SITE.. unit drained as designed. NO PARTS NEEDED JOB COMPLETE"

Near Dunblane Dr, Killeen, TX 76542
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC3 "F0E4 spin limited by water temperature, F3E2 inlet water temp fault, F9E2 water ring detected, ran all functions in manual diagnostic and all check good. Centered tub and basket by adjusting feet to prevent knocking thumping noise experienced by customer due to unbalanced loads. No water leaks from connections at time of service. If situation returns will need control, pressure hose and inlet valves"

Near Oak Forest Dr, Buda, TX 78610
Tyler B.

Tyler B.

DRYER MAYTAG MEDX6STBW1 Arrived on site for damage/ missing knob. Found time stub broke off. R&R timer and knob and tests good.

Near N Lamar Blvd, Austin, TX 78753
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC150M0EB1 "Arrive on site and installed switch and burners. All checks good, unit is now operating as designed."

Near Sawbuck Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER GE WCSR4170G1WW "Arrived on site for “not working” complaint. Inspected unit and found belt worn out. Removed and replaced belt. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kenswick Dr, Austin, TX 78753
Paul R.

Paul R.

COOKTOP JENN-AIR JGD3536GS00 Arrived onsite for the cooktop with the burners to high. I found the cooktop had been converted to LP but the low flame setting on the burner valves were not set for LP. I adjusted the valves and the unit is working as designed. Call complete.

Near Eagle, Lakeway, TX 78734
Paul R.

Paul R.

WASHER MAYTAG MVWB700VQ0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the lid hinges and tested the washer. The door lock is working as designed and the washer completed the auto cycle with no other issues. There were no water leaks present at the time of service. Call complete.

Near Jack Nicklaus Dr, Austin, TX 78738
James C.

James C.

DISHWASHER KITCHENAID KDFE104DSS3 Arrived on site and tested operation. Found sump motor not running in diagnostics. Found unit has failed motor. Installed new sump assembly and tested for proper operation and leaks. Found unit working properly and all water connections dry at time of service. Job complete

Near Pipe Creek Ln, Georgetown, TX 78633
James C.

James C.

WASHER WHIRLPOOL WTW4855HW0 Arrived on site and found agitator has come off again. Installed new agitator and tested for proper fit. Agitator tests good. Job complete

Near Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF510PAYS6 Arrived on site to test unit not heating. Test unit and found broken heater. Replaced heater test unit and unit test good job complete no leaks present at this time.

Near Winborne Way, Buda, TX 78610
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL ED5HHGXTQ00 "Arrived onsite for the refrigerator with neither side cooling properly. I turned the unit on when I arrived and checked the frost pattern on the evaporator. There was a poor frost pattern. I checked the compressor and found it drawing 1.6 amps in run. I found a hard start kit installed on the compressor. I unplugged the unit and waited a little while then plugged the unit back in. I found the compressor drawing 14 amps and not starting. There is something mechanically wrong with the compressor and it will need to be replaced. Ordering C-NOTES, W10309994 COMPRESSOR, WPW10143759 DRIER-UV, TJ90SF8404 ACCESS FITTING, & also ordering WP2188823 EVAPORATOR just in case. RS for Thu 12/6.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION AND THE OFFICE WILL NEED TO RS.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10309994 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV)"

Near Troon Dr, Lakeway, TX 78738
Scott  M.

Scott M.

DRYER MAYTAG MED5500FW0 Arrived on site for dead dryer . Found high limit had gone blown and also unit is dropping one of the legs . Replaced thermostat . Informed customer to have electrician to look at outlet and/or breaker . No lint build up at time of service . Job complete .

Near Miriam Ave, Austin, TX 78702
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KDFE104DSS2 "Arrived on site for dishwasher just stopping mid cycle . Ran diagnostics cycle . No error codes and ran wash completely . Checked float switch , drain motor , and wash motor all checked good . Ran normal wash and unit stopped working . Replaced control . Ran diagnostics all checked good . Ran a normal cycle and and unit performed as normal . No water leaks detected at time of service . Job complete ."

Near Halcyon Dr, Austin, TX 78702
Paul R.

Paul R.

MICROWAVE KITCHENAID KHMS155LBL0 "Arrived onsite for the microwave that will not turn on. I found the fuse blown. I found 2 of the door switches welded closed. I replaced the door switches and interlocks. I replaced the fuse and tested the unit. When the magnetron turned on it’s started humming very bad like it has a cracked magnet. Ordering the mag, cap, and diode. Also ordering the grille because it broke when trying to remove it because of the age of the plastic. Ordering 8184608 GRILL-VENT, WPW10492276 DIODE, W10850446 CAPACTR-MG, & W10245183 MAGNETRON. RS for Thu 12/6.; ordrng 1 8184608 (GRILL-VENT) and 1 W10138793 (FUSE) and 1 W10245183 (MAGNETRON) and 1 W10850446 (CAPACTR-MG) and 1 WPW10492276 (DIODE)"

Near Leafdale Point, The Hills, TX 78738
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for top shelf freezing . Ran diagnostics and found diffuser door stuck in open position. Replaced diffuser ,ran diagnostics and all checked good. No water leaks detected at time of service . Job complete ."

Near Poppy Seed Ln, Austin, TX 78741
James C.

James C.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site and tested operation. Found ice motor not running causing no ice to dispense. Found motor covered in ice. Thawed ice to inspect harness and found to be good. Installed new motor and tested. Unit now dispensing ice but seal of chute and the plastic retainer for the motor coupler have failed. Unit will need new chute to complete repair ; ordrng 1 WPW10293211 (chute)

Near E 15th St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to replaced tub. Removed sump and motor and found motor rusted out and in bad shape will need new one. Spoke with Dona so see if use replaced tub and then just order sump and motor and she said not replaced tub due to call being a asurion warranty. Ordering new sump and motor office to reschedule needs approval. ; ordrng 1 WPW10455260 (SUMP AND MOTOR )

Near Oak Grove Rd, Buda, TX 78610
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS0 "arrived on site to install previously diagnosed and ordered parts. I removed the unit from the wall and removed the cover. I removed and replaced the main wiring harness due to the wiring to the venthood light and turntable motor being melted together. The customer purchased a venthood light at the previous service call. I removed and replaced the light. Before putting the unit back on the wall, I tested it and the magnetron was making a loud humming noise and the venthood light did not come on. I removed and replaced the magnetron, diode, and capacitor and main control. Tested the unit and it operated as designed. Due to the venthood light burning out and the wires being melted, it shorted the control. I advised the customer of the repairs. Job completed."

Near Terisu Ln, Austin, TX 78728
Lou S.

Lou S.

WASHER WHIRLPOOL WFW75HEFW0 "arrived on site to inspect washer with F3E1 error code. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes F3E1 and F8E3. I cleared the codes and continued with testing. The unit operated as designed and at the end of testing the unit showed F3E1 error code again. I unplugged the unit and removed the back panel and top panel and inspected the connections from the tub to the air trap, air trap to sensor tube and sensor tube to the sensor. All connections were good. I removed the sensor tube from the sensor and air trap and checked for suds and they were clear. I reinstalled the parts and checked the J28 connector at the main control and it was good. Using my multimeter, I checked ohms from the main control J28 connector to the sensor and found the sensor to be open. I plugged the unit in and verified 5VDC at the J28 connector at the main control placing my black lead on J28-1 ad my red lead on J28-4 and I had 5VDC

Near Sage Grouse Dr, Austin, TX 78729
James C.

James C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and tested operation. Found both front burner hard to ignite. Installed new burner head on front right but burner still having issue lighting. Found that unit will need new caps as the igniters are not sparking correctly due to caps. Also tested oven temps for customer concern of being too hot. Found oven average temp of 347 when set to bake at 350. Oven is heating properly. ; ordrng 1 W10881749 (cap-burner) and 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head)

Near Archer lane, , TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFE515S0ES1 "arrived on site to inspect range right front burner not working. Upon further inspection, I turned the burners on and all four operated as designed, except the right front burner did not heat on low. I found that the switch was shorted out. I removed and replaced the switch and tested the unit and it began to operated as designed. The element heated when the switch was turned to the low setting. I advised the customer of my finding. Job completed."

Near E Whitestone Blvd, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not drying. Test heater and heater working correctly. Found customer not using rinse aid. Advised customer to use rinse aid to help unit dry better. Job complete no leaks present at this time.

Near Kyle, TX
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for unit not drying. Test unit and found heater working correctly. Advised customer that plastics and rubber will not dry. Customer is using rinse aid but plastic and Tupperware won’t dry job complete.

Near Gunnison Way, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF510PAYS9 Arrived on site to test unit for unit not drying. Test heater and heater was working correctly. Unit washing and drying correctly. Customer head said she had just notice it didn’t have rinse aid.

Near Wild Cat Roost, New Braunfels, TX 78132
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for leaking dishwasher . Found supply valve has been leaking for awhile . Valve , door spring , and tub are starting to rust up . Will need to order tub ,spring and water valve . No other leaks detected . Quick pics attached . Customer is aware of time frame ; ordrng 1 8270020 and 1 W10327250 (fill valve assy) and 1 W10866978 (TUB)"

Near El Paso St, Austin, TX 78704
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW8200FW0 "Arrived on site for not getting hot water . Ran diagnostics cycle , no error codes . All cycles are normal , filling during all stages normal . Found inconsistencies in omg reading on heater and sensor . Ordering heater , sensor and seal . Please call to set return . Nonwater leaks detected at time of service . ; ordrng 1 8181829 (SEAL) and 1 W10576399 (heater) and 1 WPW10467289 (sensor)"

Near Wood Trail, West Lake Hills, TX 78746
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE704DBL0 "arrived on site to install previously diagnosed and ordered part(s). Previous tech found that the main control was not sending voltage to the UI. I turned the power on to the unit at the switch on the wall and the unit powered up. I placed it in diagnostics and tested with no error codes. The unit operated as designed until the end when the fan was to come on and the unit shut down with no power at the UI. I removed and replaced the main control and tested again. I still had no power to the unit. I turned the power off at the wall and using my multimeter, I tested the junction box. With the power on, I was getting 122 volts. Plugged the connector to the fan and tested the unit and it came on but when the unit was to fill with water, the unit shut off completely again. I tested ohms to the motor at the connector at the control and it was good. I tested ohms to the water valve at the connection at the control and it was reading open. I removed the conne

Near Bescott Dr, Austin, TX 78728
James C.

James C.

DRYER WHIRLPOOL WED8500BW0 Arrived on site and tested operation. Found unit taking multiple cycles to dry clothes. Inspected blower housing and found large clumps of lint built up as well as lint built up in dryer cabinet. Vacuumed all lint from unit and tested operation. Found drying issue due to a bird nest built in exterior vent. Instructed customer of finding and recommended to have the vent cleaned before using the dryer due to fire danger. Job complete

Near Edson Ct, Leander, TX 78641
James C.

James C.

DISHWASHER KITCHENAID KUDS02FRSS1 Arrived on site and tested operation. Found unit drained when cancel/drain selected. Ran diagnostics to test for errors and found none in memory. Unit working properly and drain is clear. Job complete

Near Whispering Spring Ln, Georgetown, TX 78633
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIA18PNLS5 "arrived on site to inspect ice machine leaking. Upon further inspection, I found the unit pulled out from the wall and plugged. Also, the water line water disconnected and the unit was dry on the inside. The customer advised that they came home one day and there was water all on the floor. The customer found that the main water line was leaking as was the water line coming from the valve to the back of the unit. The customer advised that the main water line was leaking even with the water turned off. I opened the door to the unit and found a large amount of mold on the tubing and inner walls of the unit. There was mold on the door and door bin. The customer questioned whether or not the unit could be repaired. I advised that the unit could be repaired if the parts are available, but I did not know whether or not the unit could be cleaned good enough to be used again. I advised the customer that I would notify my service manager and explain the situat

Near Double Eagle Dr, Austin, TX 78717
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ1 "arrived on site to inspect microwave sparking. Upon further inspection, the customer advised that when they turned the unit on, it began to spark above the control panel inside the vent area. Using a cup of water, I turned the unit on for 30 seconds and could not duplicate the issue and found that the unit did not heat the water very well. I removed the unit from the wall and removed the cover. I found that the diode had arced on the capacitor wiring and also against the shield. I advised the customer of my findings. Due to the lack of heating and the arcing, I removed and replaced the magnetron, capacitor and diode ad tested the unit. The unit operated as designed. Job completed."

Near Callahan Ln, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for dishes coming out cloudy. Test u it and found unit over sudsing when no soap was put in unit for test. Cleared the suds test unit and unit test god. Unit leaving white film from unit over sudsing.

Near S Abbey Loop, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW3830DS01 Arrived on site to test unit for F2E1 error shorted keypad. Tried resetting unit and error code still there. Will need new panel W11232121. ordrng 1 W11232121 (PANE CONTROL )

Near Oak Tree Ln, New Braunfels, TX 78130
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for LF error code . Ran diagnostics no error codes found , during wash cycle no problems with filling . At end of cycle unit would siphon water back into the machine. Units are stacked . After a few mins water would be visible in tub . Customer had also mentioned loads still wet at end of cycle . Informed customer he will need a plumber to look into stand pipe issues . No water leaks detected at time of service . Job complete"

Near W 32nd St, Austin, TX 78705
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Found heater and all functions working properly. I did find the inner door beginning to rust. Unit will need new inner door to repair. Instructed customer that the inner door is factory only and the office will call to get on schedule once part eta given. Found all water connections dry at time of service. ; ordrng 1 W11174980 (INNER DOOR)

Near Peregrine Way, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for not finishing a cycle . In talking to customer , they had used the soak and wash cycle .Ran diagnostics cycle no error codes and unit performed normally but the dispenser door is sticking and sometimes will not stay closed . Ordering dispenser , return 12/7. No water leaks detected at time of service .; ordrng 1 WPW10671905 (dispenser)"

Near Terrace Mountain Dr, West Lake Hills, TX 78746
James C.

James C.

DRYER WHIRLPOOL MGD8200FC0 "Arrived on site and tested operation. Found dryer making a rattling noise that gets louder the longer it runs. Found that the blower wheel has a warble to it when it turns. Attempted to replace but found it is seized onto the motor. Unit will need new motor, blower, blower housing and motor base to repair; ordrng 1 W11123147 (motor-drve) and 1 WPW10211911 (housing) and 1 WPW10242878 (base)"

Near Skyflower Drive, Georgetown, TX 78628
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found fault for motor clockwise circuit. Ran diagnostics and found motor making a bogged down sound when running clockwise. Inspected connections and found capacitor has failed. Unit will need new capacitor and control to repair; ordrng 1 W11158831 (CAPACITOR )

Near Bonnet Blvd, Georgetown, TX 78628
Paul R.

Paul R.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for the washer with an F3E1 error again. I checked stored error codes and found an F3E2 & F8E3. I cleared the error codes and tried running diagnostics but the F3E2 reappeared as soon as the washer went to step C01. I checked the sensor from the ACU and my meter read 15.2K ohms. I replaced the ACU and tested the unit. I had the same results. Need to replace the lower harness and the sensor. Ordering WPW10467289 SENSOR & W10746378 HARNS-WIRE. RS for Thu 12/6.; ordrng 1 W10746378 (HARNS-WIRE) and 1 WPW10467289 (SENSOR)

Near W Beach Rd, Austin, TX 78734
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to test unit for damaged front door panel. Foud damaged went to open box and found wrong color was sent and wrong brand. Received a Kenmore front panel not a whirlpool. Ordering new panel W11219379 office to reschedule. ; ordrng 1 W11219379 (FRONT DOOR PANEL STAINLESS )

Near Canyon Lake, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to replace rollers and rivet. Found clip that holds rivet missing. ; ordrng 1 W11251741 (CLIP)

Near Haven Point Loop, New Braunfels, TX 78132
Steve C.

Steve C.

WASHER WHIRLPOOL WFW9400SW02 Arrived on site to replace all the parts per previous tech. Gain access to the control board and found the control is infested with roaches. There is also a roach droppings on other components on the unit. Office will need to contact AHS. ; saved tckt

Near Applegrove Cir, Waco, TX 76704
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site at a lower oven door is locked. I’m walking lower oven door and tested lower oven with the door open in my hand holding the door latch closed. Both ovens work but lower oven latch needs to be replaced.

Near Hogeye Rd, Manor, TX 78653
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDS30IXBT7 "arrived on site to inspect dishwasher top rack not pulling out all the way. Upon further inspection, I found that the top rack had jumped track on the left side and the left track stop is broken off. This is a completely different issue than before as the dispenser and back feed tube needed to be replaced. Both tracks need to be replaced due to them being twisted and bound and the stops are worn as are the tub wheels. I am ordering a track, 2 track rear stops, four (4) track tub wheels and will return with the prescreened track. I scheduled return service for 12/05/18. No water leaks observed during service.; ordrng 1 CNOTE (AUTHO PARTS) and 2 WPW10195622 (stop)s and 1 WPW10195623 (track) and 4 WPW10505748 (wheel-tub)s"

Near Guadalupe Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

RANGE MAYTAG MGR6875ADS "Arrived on site for unit not working. Found unit powered on, but no buttons functioning. Unit will need control to complete repair.; ordrng 1 WP5701M802-60 (controlsw)"

Near Montoro Dr, Austin, TX 78728
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for leaking . Found diverter seal is leaking out the bottom of sump . Will need autho . Ordering sump and motor . No other leaks detected at time of service .; ordrng 1 AUTHO and 1 W10805015 (pump&motor)

Near Westhill Dr, Austin, TX 78704
Arthur B.

Arthur B.

WASHER MAYTAG MVWB950YW1 Arrived onsite for customer complaint of water leaking from top load washer. Manually filled unit. Found a little water coming from rear of tub where tub ring sits on tub. Also found rear dispenser not updated with siphon hole. Ordering new tub ring and dispenser to complete repair. R/S for 12/5. All water connections were dry at time of service.; ordrng 1 WPW10187307 (dispenser) and 1 WPW10362224 (ring-tub)

Near Colorado River Rd, Georgetown, TX 78633
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site and found upper door has a shallow dent on the left hand side, will need to bring back a new door panel to correct issue. Took one picture of dent; ordrng 1 W10577911 (oven door glass)"

Near Double L Drive, Dripping Springs, TX 78620
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED9470WW1 "Arrived on site and found error code F 28 for moisture center open, also found control panel is not functioning properly will need to bring back both to correct issue.; ordrng 2 WP3387223 (electrode)s and 1 WP3406653 (harns-wire) and 1 WPW10255229 (console)"

Near Wester Ross Ln, Lakeway, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site and found compressor is running, condenser fan is running and both evaporator fans are running. There is no visible frost pattern on the evaporator and the over temperature alarm is chiming in blinking on the UI. Temperature in both sections is 70° spoke with tech line they recommended a sealed system repair. Also spoke with LM Will need to bring back compressor and evaporator to correct issue.; ordrng 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 WPW10772872 (compressor)"

Near Paraiso Pkwy, Austin, TX 78738
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is not operating at all. Tested unit and found control panel thermal fuse open cutting power to control board. Replaced control panel thermal fuse and tested unit. Found all is functioning properly at this time.

Near Cinca Terra Dr, Austin, TX 78738
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KSSC42FKS00 Arrived on site for the unit will not turn on. Tested the unit and found the lights will turn on when opening the door and found the unit UI was turned off. Turn the unit on and the compressor and all fans were working properly. Advise the customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.

Near Fairway Cir, Salado, TX 76571
Steve C.

Steve C.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for the unit will not turn on. Tested the unit and there’s 120 volts to the control but the unit will not light up. Found the control has shorted. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near E Amity Rd, Salado, TX 76571
Steve C.

Steve C.

WASHER ROPER RTW4516FW2 Arrived on site for the unit is not working properly. Tested the units and down the door latch will continuously make a clicking noise due to defective door latch. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near North Stallworth, Rosebud, TX 76570
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG505M0BB2 Arrived on site four unit tripping breaker. Found shorted control board. Replaced and tested. Unit no longer trips breaker. This is an inventory home and there was nobody to sign my ticket.

Near Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 arrived on site for no ice condition. Tested unit and found temperature is 0° in freezer and 38° in fresh food section. Water pressure to unit is good. Found a jammed cube in the icemaker injector blades. Removed jammed cube and icemaker completed cycle properly. Oh water connections or dry.Cnhalstead@gmail.com

Near Grover Cleveland Way, Manor, TX 78653
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher with brown spots/stains inside. Upon further inspection, the customer advised that the unit has not operated since it was installed on 11/16/18. I placed the unit in diagnostics and tested and error code F4E3 appeared (motor not running). I cleared the code and continued with testing. The unit dispensed water into the tub but the motor never came on. I could hear the diverter moving. The drain pump and element operated as designed. I removed and replaced the sump/motor assembly and tested the unit again. It operated as designed with no error codes at the end. No water leaks observed during service, job completed."

Near FM1105, Georgetown, TX 78626
Tyler B.

Tyler B.

WASHER MAYTAG MHWE900VJ00 Arrived on site for water level error. Found sensor failed. R&R sensor and tested good. No leaks on site Sensor

Near Plantation Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER WHIRLPOOL LSL9244EQ0 "Arrived on site for no drain, found coupler broken and pump seized. R&R coupler and pump and tested good.no leaks on site

Near Oak Park Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL KCGS356ESS Arrived on site for cooktop not working. Per diagnostics and disassembled unit. Inspected unit and found spark harness grounded to frame. Removed failed harness and tested. Found spark module failed when harness grounded out. Replaced module and assembly unit. Tested unit and found flame on back left burner to high. Found valve open all the away. Adjusted valve and tested. All tested good.

Near Francisco Way, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave venthood fan not operating. Performed diagnostics mode and tested fan. Found no response. Gained access to control and tested fan resistance and found opened. Removed microwave to test fan. Tested fan resistance and tested within range. Inspected wire harness and tested, no issues found within harness. Checked connector and found blue wire not setting in connector correctly and not making contact. Corrected connector and tested. Mounted unit and tested. All tested good."

Near Kolbo Drive, Round Rock, TX 78665
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on job for complaints of washer not starting. Attempted to run diagnostics but program wouldn’t run. When attempting to run cycle lock light flashing. Replaced latch and test no change. Need control to complete repairs, office to schedule because availability not showing for control. ; ordrng 1 W11256099 (CONTROL )"

Near Peach St, Luling, TX 78648
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH53520CB3 "Arrived on site and found symptom of interlock sticking

Near Peaceful Haven Way, Hutto, TX 78634
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site for burning smell . Ran diagnostics , dispenser not opening ,wax motor in dispenser is stuck and burned out . Will need to order dispenser . Unable to verify leasing info at time of visit . Please call lease office to verify info and set return date ."

Near S Lamar Blvd, Austin, TX 78704
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site replaced control ran diagnostics all features checked normal . Power cord is in good condition . No water leaks detected at time of service . Job complete .

Near Clawson Rd, Austin, TX 78704
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site ,replaced latch . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete"

Near Elton Ln, Austin, TX 78703
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site , replaced pivot tine . Racks are functioning as normal . Nonwater leaks detected at time of service . Job complete ."

Near Galacia Dr, Austin, TX 78759
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site for dishwasher not advancing . Ran diagnostics got conflicting error codes . Unit wouldn’t fill wash or drain . Replaced control board . Re-ran diagnostics . Unit would fill , wash motor came on for just a moment then died , unit would drain now .replaced sump and motor . Ran diagnostics again and unit completed cycle normally . No water leaks detected at time of service . Job complete ."

Near Bluegrass Dr, Austin, TX 78759
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for “not cooling in either section” complaint. Inspected unit and found no frost pattern on evaporator, with exception of ice over bimetal. Compressor is running. Ordering new compressor, drier, evaporator and access valve. Will need authorization, sealed system tech and two hours for call.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 WPW10507886 (compressor)"

Near E Rundberg Ln, Austin, TX 78753
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE515S0EB1 Arrived on site to test unit for door not closing correctly. Test unit and found broken hinge on right side. Replaced hinge test unit and unit test good job complete door closing correctly.

Near Cheryl Lynn Rd, Austin, TX 78747
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 Arrived to inspect unit Not agitating. Confirmed the complaint and service tested the unit. Unit would not go into agitation or spin mode. I removed and replaced the capacitor and tested the unit. The unit tested as designed. I also zip tied the drain hose. All water lines were dry at the time of service.JOB COMPLETE

Near Leon St, Belton, TX 76513
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site and inspected refrigerator and found water is dripping from where the waterlines terminate into the cabinet ceiling from the valve in the fresh food section. Took pictures. Will need to bring back both lines, icemaker to correct issue. No water leaks from connections at time of service; ordrng 1 67006317 (tube-water) and 1 WPW10444033 (tube-water)"

Near Meadow Woods Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE745H0FS2 Arrived on site to test unit for for oven not getting to temp. Test unit and found bake relay not closing to turn oven on. Reset board test unit and unit heated to 375 degrees. Job complete

Near Bluff Springs Rd, Austin, TX 78744
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site. Replaced control, switches, fuse and interlock. As soon as I plug it in fuse popped again. Found metal piece was making contact With lamp housing. Need new control, fuse and lamp holder. Office reschedule; ordrng 2 W10138793 (fuse)s and 1 W10210878 (housng-lmp) and 1 W10892389 (CONTROL )"

Near Val Verde Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "arrived on site and found customer is experiencing items freezing in the fresh food section. Spoke with tech line and due to temperature measurement of fresh food and freezer section they do not recommend replacing any parts, only adjusting humidity control on drawers SR7723560488 Also spoke with CS and agreed to replace user interface and damper.We quested that customer continue to monitor for correct operation. No water leaks from connections at time of service, job complete"

Near Iron Rail Road, Dripping Springs, TX 78620
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site to diagnose a dishwasher that is not washing. Found circulation pump locked up. Pump would need to be replaced to complete repairs. Return date is set for 12/7/18. Homeowner is calling KitchenAid to see if they will help with repair at all. Office to look for parts and or labor authorization prior to your return trip.Pump (310.16+tax)Svc/Lbr (204.99+tax); ordrng 1 W10805015 (pump&motor)

Near Grimes Ranch Rd, Austin, TX 78732
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site and customer is experiencing baking items cooking on the bottom but not browning on top. replaced Control board, ran both ovens on bake cycle and broil element is cycling on. Customer will monitor ovens for correct operation."

Near Avion Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site set washer into diagnostic cycle and found neither valve is working. After replacing valves water is now operating properly. No water leaks from connections at time of service, job complete."

Near Sunview Rd, The Hills, TX 78738
Kevin B.

Kevin B.

DRYER MAYTAG MEDB850WQ0 "Arrived on site and found door catch has broken inside of door, after replacing catch door is now operating properly.

Near Axtellon Ct, Austin, TX 78749
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes or drying. Inspected unit and found filter clogged. Performed diagnostics mode, found error F7-E1. Gained access to element and found clips missing for kick plate. Measured amp draw to element and found not within range. Gained access to control and tested resistance and found opened. Tested at element at found opened. Removed dishwasher to install element. Found wrong element. Will need to replace element to complete repair. Schedule for Wednesday the 5th. Advised customer not use unit until repair is complete. Left unit unplugged at outlet underneath sink. ; ordrng 1 W10518394 (heater)"

Near Galveston Island Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER MAYTAG MEDB765FW0 "Arrived on site and found start button response is intermittent, after replacing overlay it will now work properly. No further repair is required at this time no lent found in dryer at time of service, job complete"

Near Willow Walk Cove, Austin, TX 78737
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived onsite for customer complaint of freestanding gas range not heating properly in oven. Found drip mat on oven bottom. Removed mat and tested unit. Found oven now heats properly. Advised customer not to use mat on bottom base due to false temperature reading and heat flow. No other issues found. No gas leaks detected at time of service.

Near Hereford, TX 79045
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Checked for leveling issues. Found grates not leveled on cooktop. Will need new grates for cooktop. Please ship direct to customer if possible. No leaks present. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W11172168D2C (GRATE KIT)

Near Carriage Loop, New Braunfels, TX 78132
Thomas L.

Thomas L.

DRYER GE GTD42EASJ2WW Arrived on site for no operation. Found that the doors which is failing and will need to be replaced.; ordrng 1 WE10X23879 (DOOOR SWITCH)

Near 3 Oaks Ln, Bastrop, TX 78602
Arthur B.

Arthur B.

WASHER MAYTAG MVWC400XW0 "Arrived onsite for customer complaint of top load washer not spinning. Tested unit and found lid lock not activating. Also found motor had a loud hum and barely spinning the basket. Removed motor,capacitor and lid latch and installed new replacements. Reassembled and tested. Unit now spins as intended. Calibrated unit. Unit completed successfully. All water connections were dry at time of service."

Near Co Rd 225, Florence, TX 76527
Arthur B.

Arthur B.

WASHER WHIRLPOOL CAE2745FQ0 Arrived onsite to install new inner basket to top load washer from prior visit’s diagnosis. Removed defective inner wash basket. Installed new tub ring and balance ring. Reassembled. Tested unit. Unit now works as intended. All water connections were dry at time of service.

Near Adams Ave, Killeen, TX 76541
Clif L.

Clif L.

OVEN KITCHENAID KCMS2055SSS2 Arrived on site to diagnose a microwave that will not open. Tested unit and found latch actuator broken and not lifting release catch on microwave door. Replaced actuator and tested unit. Found all is functioning properly at this time.

Near Flowing Springs Trail, Spicewood, TX 78669
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site to diagnose a dishwasher with rocks that are not moving properly. Found left side of just her for upper rack broken and both right side rollers on lower rack broken. Replaced all three previously listed parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Austin Dr, Spicewood, TX 78669
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIS18PNZW2 gate code 05657. Arrived on site to diagnose a ice machine that has filter is failing too soon. Tested all components of unit and found no mechanical failures with ice machine at this time. Advised homeowner due to flooding and water quality in area filters will vary in lifespan. The homeowner could install pre-filter on incoming water line to minimize the amount of sediment getting into actual machine filter. No other repairs are needed at this time and no leaks were found at time of service.

Near Quail Run Ct, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on site for customer complaint of unit shutting down before cycle complete. I put unit into diagnostic mode, unit ran for 2 min and completely shut down. Found vent fan motor was faulty causing unit to shut down. ordrng 1 WPW10469574 (vent)"

Near Key West Cove, Austin, TX 78746
Brandon C.

Brandon C.

OVEN WHIRLPOOL RGS-366 "Arrived on site for customer complaint of burners not heating evenly. Found worn out burner heads and caps, parts have been discontinued, collected service fee on cc. Parts department to look for parts ; ordrng 4 210608P (d burner cap (1pk))s and 4 210610 (ring d port)s and 2 210654 (d base assy)s and 1 CNOTE (OFFICE TO LOCATE PARTS) and 1 CNOTE (OFFICE TO SCHEDULE IF PARTS ARE FOUND)"

Near Westlake Dr, West Lake Hills, TX 78746
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9200SQA12 gate code 4589. Arrived on site to diagnose a washing machine that is not starting properly. Tested unit and found no mechanical failures at this time and all parts and components are operating properly. Advised homeowner door may not have been closed completely causing issue. No leaks were found at time of service and no repairs are needed.

Near Fall Creek Estates Dr, Spicewood, TX 78669
Clif L.

Clif L.

WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washing machine that is causing heavy arcing when plugged in and throwing error codes. Found F6 into error code repeatedly occurring on control after reset. Called Whirlpool safety as requested and spoke with Christina. She advised not to do any repairs on the unit as they will contact the customer with options. Informed customer of their decision and no repairs were done at this time.Sr#7722766719.

Near Mockingbird Ln, Spicewood, TX 78669
James C.

James C.

REFRIGERATOR WHIRLPOOL GX5FHDXVB00 Arrived on site and tested operation. Found that the fans are running but the compressor will not start. Used a tester start device to check compressor and found compressor now running. Tested for cooling and found that the unit is beginning to cool down. Unit will need new start device to repair. ordrng 1 WPW10197428 (start relay)

Near Country Club Dr, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect noisy refrigerator. Upon further inspection, I found that the unit is very noisy and the noise appears to be coming from the Evap fan motor. I opened the fc section door and held the door switch in and when the Evap motor came on, the unit became noisy. When I let go of the switch, the noise stopped. I removed all the contents from the fc section and removed the Evap cover to find that the Evap tubing was rubbing or vibrating against the cover as was a portion of the evaporator. Using the sealer that was prescreened for today, I placed a piece on the edge of the fan motor bracket and the remaining sealer in the middle of the Evap cover so it would fit in between the evaporator and the cover. I put the cover back on and pressed the switch to engage the fan motor and the noise was greatly reduced to the customers liking. I put the contents back inside the fc section. No water leaks observed during service, job completed."

Near Bonnet Blvd, Georgetown, TX 78628
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of damage and door not closing properly. Found frame damage on bottom right corner of frame. Customer had “Geek Squad” out and she stated the tried to bang out the dent/frame damage with a rubber hammer. The door is closing properly, the bottom trim is scratched. Also found screw/frame stripped at upper oven trim. Called techline to document findings. SR# 7723563127"

Near Cedar Oak Dr, West Lake Hills, TX 78746
Lou S.

Lou S.

RANGE WHIRLPOOL WCG97US6HS00 "arrived on site to inspect burner on cooktop. Upon further inspection, I tested all of the burners by turning each one on. When I got to the middle burner it did not come on. I found that the burner cap was not the correct cap. The cap that was on the burner was the “Melt” burner cap that goes to the smallest burner (back right). I looked in the drawer to the right of the unit and found the correct cap for the middle burner. I placed it on the burner head and tested and it operated as designed. I left a brochure behind for the builder/owner and left a note with the burner cap advising that it only goes to the back right burner (smallest burner). No gas leaks detected during service, job completed."

Near Barlow Dr, Liberty Hill, TX 78642
Joseph C.

Joseph C.

RANGE KITCHENAID KSEG950ESS1 "Arrived on site for “rattling during heating” complaint. Spoke with Techline Ed Ref# 7723565353. Adjusted rear panel, due to buckling of metal, when heat rises. Baffle was bent. Removed and replaced baffle."

Near Brushy View Cove, Austin, TX 78754
Diego G.

Diego G.

RANGE AMANA AER6303MFS1 "Arrived on site. Replaced control and cycled oven to 350°, all functions tested OK. Job complete"

Near Parkcreek Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site. Check for no ice issues. Found bad module and icemaker. Replaced ice maker in cycled, all functions tested OK. Instructed customer to allow 24 to 36 hours for I spent to fill up all the way. No leaks present. Job complete"

Near FM 775, New Berlin, TX 78155
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site for no ice. Found broken wire on cutter grid ran diagnostics no water from smart valve unit passed all other diagnostics diagnosed unit will need cutter grid and smart valve; ordrng 1 W10585391 (WATER VALVE) and 1 WP2313637 (GRID CUTTER)

Near Oak Shores Dr, Austin, TX 78730
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Replaced evaporator harness with thermistor. Secured an added silver tape and positioned in correct spot on evaporator. No leaks present. Job complete

Near Pioneer Rd, Seguin, TX 78155
Robert J.

Robert J.

RANGE WHIRLPOOL WFE515S0ES0 Arrived on job for complaints of noise from switch. Found switch for front right burner burned and black. Replaced switch and test.

Near Copper Hill Dr, New Braunfels, TX 78130
Robert J.

Robert J.

COOKTOP JENN-AIR JGD3430BS00 "Arrived on job for complaints of fan not working. Checked for voltage to motor none found. Checked connector at switch found it was unplugged. Reconnect switch and test, operation normal. No gas leaks detected. Job complete."

Near Pecan Estate, New Braunfels, TX 78130
Robert J.

Robert J.

RANGE WHIRLPOOL WFE540H0ES1 Arrived on job to replace broil element. After replacement test operation.

Near Spruce St, San Marcos, TX 78666
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC3 Arrived on job to replace pump. After replacement of pump test washer cycle. Operation normal. No leaks detected

Near Skyline Rd, Dale, TX 78616
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for unit not dispensing ice and deli drawer unable to open. Found soft closure not inserted correct to glide. Checked ice dispenser issue found unit completely missing ice plate and motor shaft. Ordering new glide,shaft and ice plate; ordrng 1 W10793257 (ICE PLATE) and 1 W10866163 (GLIDE CRISPER) and 1 W11228132 ( MOTOR SHAFT)"

Near Veronese Drive, Austin, TX 78739
Robert J.

Robert J.

DRYER MAYTAG MEDB725BW0 Arrived on job for complaints of not heating. Found element open. Replaced element and test operation normal.

Near Red Oaks Cove, Dale, TX 78616
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found shorted icemaker. All else checks good. Installed new icemaker

Near Windmill Ranch Ave, Pflugerville, TX 78660
Clif L.

Clif L.

MICROWAVE GE JKP85B083BB Arrived on site to diagnose a microwave oven combination with a microwave that is not heating. Tested unit and found magnetron and diode shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Spellbrook Ln, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to diagnose a dishwasher that is not draining. Found the clog in drain line. Unclogged drain line and tested unit. Found all is functioning properly at this time.

Near End of the Trail, Austin, TX 78734
Joseph C.

Joseph C.

DRYER WHIRLPOOL MEDC215EW0 "Arrived on site for “unit still running with door” complaint. Inspected unit and found door switch broken, in closed position. Removed and replaced door switch. Parts are $37.93. Labor is $149.99-10.00(DR250/Repeat Customer). Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Dessau Rd, Austin, TX 78754
Joseph C.

Joseph C.

WASHER AMANA NTW4516FW2 "Arrived on site for “no power to unit” complaint. Inspected unit and found lid latch failure. Removed and replaced lid latch. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Taza Trail, Austin, TX 78724
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED8500DW4 Arrived on site for power concerns. Found unit working. But unit was not chiming when powered up or any other noises. Unit will need new panel and speaker to complete repair ; ordrng 1 W11158455 (PANL) and 1 W11158455 (SPEAKER )

Near Limerick Ave, Austin, TX 78758
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 "Arrived on site. Check for no cool issues. Found upper half of a evaporator frozen over created by incomplete defrost. Replaced thermistor and Cycle, all functions tested OK. Collected remaining total of 161.69 From previous quote. No leaks present. Job Play"

Near Magazine Ave, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG A8340 "Arrived on site and found washer will not start a cycle, found fuse behind the timer has failed, after replacing the fuse washer will now begin a cycle. No water leaks from connections at time of service, job complete."

Near Winter Cir, Kyle, TX 78640
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC0AS05 "Arrived on site. Checked for oven door issues. Found door not sealing correctly. Adjusted screws on the door frame, all functions tested ok. Job complete"

Near Carriage Loop, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

WASHER KENMORE 110.229321 "Arrived on site for washer leaking underneath when in rinse cycle. Customer stated that a fair amount water started leaking from unit when filled up on rinse cycle. Removed fame and jumped lid switch to test unit. Monitor rinse and spin cycle. Ran unit on medium load, watched unit fill, agitate. Ran on large cycle with hot water and monitor. was not able to recreate leak. Spoke with customer on failure.

Near Forest Meadow Cove, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher not heating or cleaning dishes. Per diagnostics mode, error 7-1 no heat and 8-1 slow drain. Found wash motor not activating. Tested voltage to wash motor and found with range. Found failed wash motor. Removed failed sump and installed new. Cleaned filter and screen. Performed diagnostics mode and monitor water connection. All tested good, no water leaks present.

Near E Piper Sonoma Ct, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for washer not draining. Customer stated that sometimes after spin cycle clothes are completely wet. Performed diagnostics mode and checked fault code history. Found error F8-E3 overflowing condition. Ran automatic test mode and monitor cycle . Found suds buildup durning test, all cycles did complete in test mode. Inspected drain line. Inspected analog pressure hose and found hose was being pinched. Inspected hose for damages, none found. Corrected hose and tested unit again. All tested good, no water leaks present."

Near Kenney Fort Crossing, Round Rock, TX 78665

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