Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW2 "Arrived on site and inspected washer. And found wash tub is not centered and may be making contact with inner walls during the spin cycle. Used leveling feet to center tub and basket assembly. After correcting ran all functions in manual diagnostics and didn’t find any unusual or loud noise. Ran automatic test cycle and still didn’t hear any noises. Discussed correct loading procedure and detergent usage for customer, no water leaks detected at time of service, job complete."

Near Violet Ln, Kyle, TX 78640
David  Z.

David Z.

OVEN KITCHENAID KGRT607HBS9 "Arrived on site to diagnose range that had a burner that wasn’t staying lit, and would not heat or heat high on bake. On arrival I was able to see the right front orifice had debris in it and just needed to be cleaned out. Dislodged debris and tested and that works. Tested the bale and broil elements, found the broil element igniter wouldn’t glow at all. Bake would glow and stay glowing but gas would not trigger.Installed new power board. Unit felt like it took a little extra time, but the igniters for bake and broil both came on and ignited. Customer has me test convect, and that fan came on. Tested temp cycles and they did reach about 400 degrees on bake. Tested a couple times. Unit appears to be working as designed now. Only other possible needed component would be the UI board.

Near Balcones Woods Dr, Austin, TX 78759
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH73521CS0 Arrived on sit tested unit for door not closing again. Tested unit found wrap warped making unit hang on right hand side. Ordered part # WPW10571405. Office to reschedule. ; ordrng 1 WPW10571405 (WRAP BLACK)

Near Kilday Cove, Austin, TX 78744
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT730PAHW Arrived onsite for dishwasher turning off mid cycle and not starting sometimes. Upon inspection I found that the unit was installed too close to the counter causing the top to catch and intermittently not full engage the latch. I lowered he feet just enough for the door to latch correctly and could not recreate any power failures at this time. Job complete.

Near Mangan Way, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace door pads. Replaced door pads. Tested unit, unit operates good. No leaks detected. Job complete."

Near S Oak Dr, Austin, TX 78704
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5620HW2 Arrived onsite and cleared f9e1 error. Tested drain function and found unit to be clearing properly unobstructed. Installation of drain is proper. Tested on cycle 12 and quick test and all operating as designed except Unit drains quickly but runs drain longer than needed. bringing control and pressure switch. W11316246.; ordrng 1 W11316246 (PRESSURE SWITCH)

Near Maysillee St, Austin, TX 78728
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived onsite for lights in unit not lighting up. Also saw that the light for open on UI panel did not light up. Replaced switch in refrigerator and freezer. Also replaced control board. Test unit. Un8t test good. No leaks at this time. Job complete

Near Barton Springs Rd, Austin, TX 78704
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite to install previously diagnosed parts. I installed the washer/shim to the bottom door hinge. The unit is working as designed and is now leveled to the customers satisfaction. Job complete

Near Eire Dr, Pflugerville, TX 78660
Richard P.

Richard P.

RANGE GE ZGU385LSM2SS "Arrived onsite for the cooktop burners not igniting. Replaced spark module and it did not resolve the issue will need to replace switch harness, transformer, ignitors. Ordering parts and office to schedule ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 5 WB13T10077 (igniter)s and 1 WB18T10410 (range spark ignition) and 1 WB18T10411 (harness w/led asm) and 1 WB27T10856 (transformer)"

Near Puzzle Pass, Spring Branch, TX 78070
Richard P.

Richard P.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for the oven not working properly. Ran diagnostics and found error codes for the UI and upper fan motor. Put in diagnostics mode to test fan and the console was not responding properly. So took out of diagnostics and put oven into bake mode and found the upper blower fan motor did not come on and shut the oven off. Will need to replace upper blower and console. Ordering parts and office to schedule.; ordrng 1 W11297707 (console)

Near Moonlight Dr, Canyon Lake, TX 78133
Noah D.

Noah D.

WASHER WHIRLPOOL MVWB855DC3 "Arrived on site to inspect washer for grinding noise, upon inspection found the gearcase needed to be replaced, while replacing found the middle tub gear galled and stuck to gearcase, will need new tub to correct issues, BRING RUST DESTROYER SPRAY. ; ordrng 1 2HOURS (2HOURS) and 1 W10834917 (TUB)"

Near Arroyo Dorado, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

DISHWASHER FRIGIDAIRE FFID2426TS3A "Arrived on site for dishwasher that’s making a popping sound when it closes. Inspected unit and work area. Tested unit and found inner door gasket popping over the water guard that when weight is pushed on the plastic door. Upon further inspection, found inner tub bowed in the middle due to a wire harness staring into the tub and bowing it up. I called Electrolux tech line several times within the customers home and was disconnected due to in and out cell service. Waited for an additional 20 minutes outside and spoke to Ray. He advised that we needed to replace the inner tub and hinges due to the hinges being popriveted onto the tub. Ordering parts and office will need to contact customer due to oversized items. ; ordrng 1 5304502974 (tub assy) and 1 5304513274 (HINGES)"

Near Fenton Ln, Belton, TX 76513
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site o install previous diagnosed part. I removed the failed freezer door and replaced with new. I tested the ice dispenser and water dispenser, both are working as designed. Job complete."

Near Concho Creek Loop, Leander, TX 78641
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HZ3 "Arrived on site to inspect microwave for venting to often and for to long on a auto vent, checked thermistor and found bad ohm reading, replaced and checked again, functions returned and worked correctly. Complete"

Near Pinnacle Pkwy, New Braunfels, TX 78132
Al R.

Al R.

WASHER KENMORE 110.2713241 Arrived to inspect washer not completing the spin cycle.Ran diagnostics test mode and unit had F0E5 uneven load error code. Ran diagnostics test mode and all functions worked properly.Customer advised to start a load of clothes and call with the results of the wash.All water lines were dry at the time of service

Near Monument Hill Trail, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer not draining properly/Wet clothes at end of cycle. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance and loading unit properly. No water leaks present at time of service.

Near Texana Trail, Manor, TX 78653
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived onsite to test unit for loud noise. Tested unit in diagnostics to trigger compressor (test 39). When testing unit found that the noise was the normal compressor sound at its highest cycle. Was able to duplicate, Customer confirmed noise. Unit functions correctly. No leaks detected at this time. Job complete."

Near Lapin Cove, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR GE GNE25JSKGFSS "Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replace the main control and tested. Once unit came on, it immediately began to cool. No water leaks observed during service, job completed."

Near Main St, Bertram, TX 78605
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived to inspect sound issue with unit.Confirmed the complaint and discovered the customer had a recent power outage and problems began.I turned unit off at the breaker box.Powered it back on and unit now has sound again to customers satisfaction.Job complete

Near Hanging Star Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of unit not making ice, found ice maker E3 error code in test 120, called techline, unit needs new ice maker. SR#7728401061 ; ordrng 1 W11026494 (icemaker)"

Near Briarcliff Dr, Briarcliff, TX 78669
Kayman B.

Kayman B.

WASHER WHIRLPOOL MVWX655DW1 Arrived onsite to install previously diagnosed parts. I installed the control the gear case and drive system. No leaks detected during service. Job complete.

Near Kookaburra Path, Austin, TX 78728
David S.

David S.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site for dishwasher showing error code f6e1. I replaced the main control and ran a diagnostics test. I found none of the functions activating. I found no voltage coming out of the board for the inlet valve wash motor drain pump and heater. I am ordering a new control and a control panel to complete the repair. The plastic cover for the control panel is separating. The office will schedule as the parts are expart.; ordrng 1 W11410063 (CONTROL ) and 1 W11413965 (PANEL CONTROL)

Near Long Bow Dr, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite or a dishwasher with the dispense not opening during the cycles. I found the dispenser warped causing it to not open. I replaced the dispenser and ran diagnostics. The unit is working as designed. Call complete.

Near Columbia Falls Cove, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and inspected refrigerator and found left side fresh food door is lower than right and mullion is not closing properly, raised left-hand door by adjusting front feet and it is now closing properly. Freezer door is also closing properly. No water leaks from connections at time of service, job complete"

Near Faircrest Dr, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to install previously diagnosed door. Removed door from box and found damaged (see SD-QuickPic) ordering new door. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11307204 (dor-fip)

Near McCormick Cv, Hutto, TX 78634
David  Z.

David Z.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to further diagnose washer that was intermittently pooling water by the rear right corner. Customer showed me pictures of the area. Checked for service pointers and found W11457481, which references moisture and water in the vent tube. There was soap residue and water in the vent tube, also on back panel. Service pointer recommended replacing the stater. Ordering stater. These units also have a vent tube deflector that can be installed to reduce leaking. Ordering vent tube deflector as well. Also replacing rear drain hose going to pump since the leak is also in that area. These are all parts that can possibly cause leaks in that area.!; ordrng 1 RESEARCHEXTERNALDRAINHOSE (RESEARCH EXTERNAL DRAIN HOSE KIT. ) and 1 W11316671 (hose) and 1 W11354541 (STATOR) and 1 W11409996 (DEFLECTOR)"

Near Woodlake Cir, Austin, TX 78733
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site and inspected washer and found wash plate is wobbling, removed wash plate and attempted to replace the gearcase but spanner nut is seized. Two technicians will be needed to disassemble washer. Will bring back tub and basket if needed. Will also need washplate and dispenser door it is also broken; ordrng 1 W10512164 (tub-outer) and 1 W10597575 (filter) and 1 W10601876 (bezel) and 1 W10752283 (washplate) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 WP8533928 (screw) and 1 WPW10297450 (cover) and 1 WPW10325894 (heater)"

Near Eagle Nest Dr, Buda, TX 78610
David  Z.

David Z.

RANGE WHIRLPOOL WFE525S0JB0 Arrived on site to install previously diagnosed parts to resolve cooktop on and surface hot lights. Found right switch was the only failed switch. Replaced right switch and retested. ALl is now working as designed. Call complete.

Near Kulmbacher Dr, Austin, TX 78728
David  Z.

David Z.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site to diagnose washer that is locked and won’t start cycles. On arrival found control lock was enabled. Unlocked console and tested unit. Latch would not engage. Kept clicking and would not seat. Replaced latch. Retested and latch is now seating properly. Call complete, no water leaks found."

Near Vallecito Cove, Austin, TX 78759
Clif L.

Clif L.

DRYER WHIRLPOOL WED4950HW0 Arrived on site to diagnose a dryer that is intermittently tripping the breaker. Tested all unit components multiple times and found no mechanical failures with dryer at this time. Advised homeowner issue was electrical. No further repairs can be done with dryer to correct this issue.

Near Brook Crest Way, Leander, TX 78641
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not cycling and always draining, upon inspection found the drain always on, replaced pressure hose and control, tested unit for functions. Sr# 7728404023 ordering switches. ; ordrng 1 W10414398 (SWITCH) and 1 W10414411 (SWITCH ) and 1 W10694679 (HARNESS)"

Near E Kingsbury St, Seguin, TX 78155
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL GH7208XRS5 Arrived on site to test unit for light not working. Tested unit found bad housing. Replaced housing tested unit. Unit works good. Job complete

Near Vantage Point Dr, Austin, TX 78737
Paul R.

Paul R.

OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for a range that has intermittent heating and the light isn’t working. I tested the range and found the burner firing consistently but the light was broken at the base. I replaced the light bulb and tested. I found no voltage from the control to the bulb. The control needs to be replaced. Ordering W11126814 control ; ordrng 1 W11126814 (cntrl-elec)

Near Cleves St, Round Rock, TX 78681
Robert J.

Robert J.

WASHER WHIRLPOOL WFW9620HC1 "Arrived onsite to test unit for getting stuck in wash cycles. Unit would stay in was cycling for 3+hrs. Called tech line, and suggested we power down the unit for reset and if unsuccessful, replace the control (SR 7728403556). Reset was unsuccessful, so the control was replaced. Tested unit and unit functions correctly. No leaks at this time. Job complete"

Near Peakside Cir, Dripping Springs, TX 78620
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for the washer making a dryer during agitating cycle. Replaced agitator and screw and it did not resolve the issue. Called tech line and did a video chat and they stated to replace the spanner nut, drive block , spin basket. Ordering parts and office to schedule Sr# 7728349360 ; ordrng 1 W10554251 (spin basket) and 1 W11255272 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"

Near Fairway Dr, Canyon Lake, TX 78133
Jacob S.

Jacob S.

RANGE WHIRLPOOL RF262LXSQ1 Arrived onsite for unit showing loc statues on un8t when attempting to put it in bake. Tested unit. Saw the unit was showing loc when trying to bake. Replaced latch. Tested unit. No issues at this time. Job complete

Near Mark Adams Rd, Del Valle, TX 78617
David S.

David S.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for range display not working. I tested power to the unit and found good voltage.i replaced the control board and the unit powered up. I tested unit operations and it is operating as designed. Job complete.

Near Ridgeline Blvd, Cedar Park, TX 78613
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for frost and icemaker clumping, found doors completely skewed, realigned doors and checked for air gaps. No air gaps found.

Near White Water Rd, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived to inspect ice maker issues and was told the issue isn’t with the ice maker, the unit has the same ice buildup inside the refrigerator compartment at the evaporator. ; ordrng 1 W11033168 (WIRE HARNESS WITH THERMISTOR )"

Near Chadwick Drive, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 arrived onsite and replaced last 2 lights in circuit. Still the triple harness does not illuminate but all the other modules do. Ordering the triple harness. Ed advised to jump the bad lights to determine a specific failure. No illumination by jumping. Ordering triple harness to repair. ; ordrng 1 W11239944 (TRIPLE HARNESS)

Near Kistler Cove, Austin, TX 78759
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to test unit for oven door not closing. Tested unit found broken active hinge. Replaced hinge. Tested unit, unit works good. Job complete."

Near Cleese Dr, Austin, TX 78741
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL SF315PEKQ0 "Arrived on site to test unit for left burners front not igniting right front burner not receiving gas. Tested unit bad ignitors on left front and left rear, bad gas valve right front. Office to reschedule. ; saved tckt"

Near Bogey Ct, Austin, TX 78744
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 Arrived to inspect washer making loud clicking noises.Ran diagnostics test mode and unit displayed anF7E9 Locked rotor error code.When agitating unit made the louder than normal clicking noises.Ordering rotor and stator and will return with the clutch.Needs more work ; ordrng 1 W11195971 (STATOR ) and 1 W11260238 (ROTOR )

Near Oak Meadow Dr, Georgetown, TX 78628
Robert J.

Robert J.

VENTHOOD GE PVX7360SJ2SS Arrived onsite to test unit for loud noise. Tested unit and found that the fan was rubbing against the shroud. Need to order new fan. Office to reschedule.; ordrng 1 WB26X30786 (BLOWER ASM)

Near Starfire Rd, , TX 78620
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to replace manifold assembly for range. Replaced manifold and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.

Near Rockport St, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER WHIRLPOOL MVW7230HW0 Arrive on site for unit not starting cycle. Tested unit. Found that the latch is not engaging. Did not have with me to fix issue. Also ordered UI panel and control. UI panel feed back is slow. Need to come back with latch. Ordered parts. Rescheduled with customer; ordrng 1 W11394572 (LATCH) and 1 W11419171 (CONTROL ELEC) and 1 W11478526 (UI PANEL)

Near S 3rd St, Austin, TX 78704
Al R.

Al R.

WASHER MAYTAG MVW6230HW0 Arrived to inspect washer making unusual noises during agitating cycle.Ran diagnostics test mode and unit displayed a water hazard error.Completed diagnostics test mode with no issues.Allowed the customer to wash a quick wash load and unit preformed as designed.All water lines were dry at the time of service.Job complete

Near Myra Lou Ave, Copperas Cove, TX 76522
Clif L.

Clif L.

FREEZER WHIRLPOOL WZC3115DW01 "Arrived on site to perform sealed system repair for freezer. Replace compressor, filter dryer and add a process port. Vacuumed unit and charged with recommended amount of refrigerant. Tested unit and found all is fully functional at this time."

Near Estima Ct, Liberty Hill, TX 78642
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4850HW1 Arrived onsite for unit not getting the water out. Tested unit. Found that the drain motor was not working. Replaced drain pump. Tested unit. Unit test good. No leaks at this time. Job complete

Near Lucerne Dr, Del Valle, TX 78617
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived onsite and replaced housin and found melt hose to housing split at 90. Returning to install hose. Advised customer on repair. All checks good. ; ordrng 1 WPW10678299 (tube) and 1 WPW10678300 (tube)

Near Mesa Doble Ln, Austin, TX 78759
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for a oven displaying an F8E0 error message. I found the blower fan dragging and slowing down causing the error. The blower needs to be replaced. I replaced the blower, erased all the stored errors, and tested the oven. The unit is working as designed. Call complete."

Near Great Egret Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for customer complaint of unit not making ice, found multiple issues. Found water level sensor and harness were corroded and reservoir pump had failed. I replaced pump, and sensor, need harness to complete repair. Ordering harness and bringing back control just in case. ; ordrng 1 WPW10485955 (harns-pump)"

Near Cutlass, Lakeway, TX 78734
Noah D.

Noah D.

OVEN JENN-AIR JJW3430DS03 Arrived on site to inspect oven for “ghost light” replaced console per customer and Jen air. Job complete

Near Capitare, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER GE PDT715SYN2FS Arrived onsite to assess damage on front door. See SD pics. Need to order new SS door. ; ordrng 1 WD34X25756 (SS DOOR)

Near Red Granite Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site to inspect upright freezer no cool. Upon further inspection, I found the unit unplugged. I plugged the unit in and checked amp draw to the compressor. I found .57amps to the compressor. Tested voltage at the compressor and outlet and got 120V. Tested voltage at the control and got 120V. Removed evap cover and found no frost pattern on the evaporator. While checking the evaporator, the compressor continued to turn off and on and would not stay on for more than 4 minutes. I removed and replaced the start device and retested and the compressor stayed on for approximately 10 mins and during this time I inspected the evaporator and it never frosted up. I am ordering a sealed system repair consisting of the compressor, evaporator, drier, access valve, another start device and capacitor, along with a CNOTE-2HR JOB. Unit was left unplugged for safety...office to schedule return service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (ACCESS VALVE )

Near Harvest Trail, Tow, TX 78672
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to,diagnose refrigerator with warm RC compartment. Checked freezer and found a large a,out of ice all over the floor and Evap panel. Removed Evap panel and found drain was not draining, and water was just freezing on the Evap and floor. Used a steamer and melted down all ice, cleared the duck bill trap and verified unit is now draining. No parts needed since this was due to some obstruction in the drain. No water leaks found. Call complete."

Near Scofield Ridge Pkwy, Austin, TX 78727
Robert J.

Robert J.

VENTHOOD KITCHENAID KWCU360JSS0 "Arrived onsite to replace 3 light bulbs. Replaced bulbs, tested unit and unit functions correctly.

Near Hawthorne Loop, Driftwood, TX 78619
Lou S.

Lou S.

WASHER GE GSD3360K65SS "Arrived on site to inspect dishwasher leaking water. Tested the unit and found too many suds in the tub which were pushing the water over the reservoir onto the floor at the right front corner. I found that the door gasket was badly crimped in the bottom right corner of the door. I removed and replaced the gasket and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

Near Dove Trail, Bertram, TX 78605
Eman J.

Eman J.

DISHWASHER GE GDF510PSM4SS Arrived onsite for dishwasher not draining. Tested system. Found drain hose faulty. Replaced hose. Tested system. Everything works as designed. No water leaks at time of service.

Near Naalehu Ct, Bastrop, TX 78602
Richard P.

Richard P.

RANGE WHIRLPOOL WFC150M0EB4 "Arrived onsite for the for the LF, RF burners not working properly. During testing found that the burners needed to be adjusted was not making good contact. Adjusted burners and burners are working good. Advised customer to monitor. Complete"

Near Sir Winston Dr, Canyon Lake, TX 78133
Richard P.

Richard P.

FREEZER FRIGIDAIRE FFFH20F2QWC Arrived onsite for frost build up in the freezer. During testing found that the door is not closing properly causing a gap in the gasket. Will need to replace freezer door and gasket. Office to schedule ; ordrng 1 297316736 (panel-outer door) and 1 297382900 (panel) and 1 297387100 (gasket) and 1 297416200 (door stop) and 1 5304511026 (HINGE) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )

Near Rolling Creek Rd, Spring Branch, TX 78070
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48FTS02 Arrived onsite for a refrigerator to possibly replace sealed system parts. I confirmed the unit had sealed system issues but I also found the UI over temp reset not responding properly. I evacuated the refrigerant and replaced the compressor & evaporator. I installed a new heat exchanger. I installed a dye drier and a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.75 oz’s of R134A refrigerant. I tested the unit and found it working as designed. I explained to ms to give the unit 24 hours to make sure it was cooling correctly before loading it.. Call complete.

Near Lorax Ln, Taylor, TX 76574
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to diagnose a dishwasher that is leaking. Tested all parts and found no failures with unit at this time and was not able to duplicate any leaks. Advised homeowner on findings and no further repairs can be done at this time.

Near Milestone Rd, Liberty Hill, TX 78642
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site to install previous diagnosed parts. I replaced both controls, the control panel, the thermostats, interlocks, mag and inverter filter board. And the unit still would not work. I called Techline sr# 7728402676, advised them of the situation. We tracked the power to the bus fuse on the side of the unit being blow. Techline advised that the mag, inverter and interlocks can cause that fuse to blow. And with replacing the. Already the problem is likely fixed. I am ordering the fuse WPW10017410 and reschedule; ordrng 1 WPW10017410 (fuse)"

Near Brenham Ln, Volente, TX 78641
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived onsite for the refrigerator water dispenser not working properly. During testing found that the water dispenser is working fine the water pressure is a little high causing the water to be dispensed a little hard advise customer to adjust water pressure. Customer also had a complaint about the ice maker not working. Ran diagnostics and found error code E5 for ice maker time ice making. Tested ice box fan motor and Found that the ice box fan was not working properly. Did a harvest test on ice maker and it failed. Inspected freezer evaporator and found that it’s frozen over. Tested freezer evaporator fan and it did not come on. Will need to replace freezer evap fan, HV board, ice maker, ice box fan, UI on next visit. Office to schedule time frame. Please send RP. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11109595 (motor-evap) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec) and 1 WPW10764668 (ice maker)"

Near San Salvadore, Canyon Lake, TX 78133
Paul R.

Paul R.

RANGE MAYTAG MER6770AAC Arrived onsite for an oven with an F1 error popping up and neither oven will heat. I tested both one s and found neither one heating. I removed the control panel and the rear panel to test further and the relays on the clock started closing and working normal. All connections were good. T After putting the back panels on we tested the ovens and both ovens reached temp and worked as designed. Call complete.

Near Hilltop St, Round Rock, TX 78681
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FGHC2345LF2 Arrived on site for refrigerator that’s not dispensing ice properly. Inspected unit and work area. Tested dispenser and found solenoid assembly popping up for cubed ice but not stopping back down. It appears the spring inside IS bad. Ordering solenoid assembly and will return.; ordrng 1 241675704 (solenoid assy)

Near Willow Way, McGregor, TX 76657
Brandon C.

Brandon C.

DISHWASHER GE GDP645SYN2FS "Arrived on site for customer complaint of upper rack broken off from tub on right side.

Near Co Rd 404, Marble Falls, TX 78654
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived to inspect lighting issues.Found the unit will need both refrigerator and freezer led lights to complete the repair.No leaks discovered from unit on service call.All water lines were dry at the time of service.Needs more work ; ordrng 1 CNOTE (RESEARCH FOR FREEZER LED ILLUSTRATED IN SD PIC NEEDED) and 1 WPW10515058 (LED FLAT LIGHT FOR REFRIGERATOR )

Near Walter Way, Jarrell, TX 76537
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFSS2314QS5A "Arrived on site for refrigerator not operating properly. Tested and inspected unit and found failed control, damper. Housing and control label. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. .; ordrng 1 241604010 (label-control box) and 1 241608902 (box-control) and 1 241633512 (box-control) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (ASAP IF POSSIBLE )"

Near Whistling Way, Taylor, TX 76574
Brandon C.

Brandon C.

OVEN GE CES750P4M1W2 "Arrived on site for customer complaint of oven lights not shutting off and oven not heating. Called GE tech line, they want us to replace UI control, main control, and switch assembly. I replaced UI control, ordering main control and switch assembly. Also ordering light bulbs from burning out. Case #04191541 ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 2 WB08T10002 (range oven lamp asse)s and 1 WB24X31698 (SWITCH ASSEMBLY ) and 1 WB27X32101 (CONTROL)"

Near Cat Hollow Club Dr, Briarcliff, TX 78669
Jonathan M.

Jonathan M.

DISHWASHER JENN-AIR JDTSS246GM0 "Arrived on site for dishwasher that’s not drying dishes. Inspected unit and work area. Please do unit in service diagnostics and found no stored error codes. Customer had already ran the unit prior to my service and I could feel the heat from the heater. She advised that she was just trying to make sure that that was normal due to there being excess water at the end of the cycle. I asked her if she ran hot water to the sink before running a cycle. She did not. Advised her to run hot water at the sink and set the unit to high temp wash, sanitation rinse, and extended dry for optimal drying. Customer is using rinse aid. I advised her that per whirlpool, unit needs 90 washes to fully cure to the tub. Unit is working as designed. Call complete."

Near Flagstone Cir, McGregor, TX 76657
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite to install refrigerator handle. I installed handle unit is working as designed. Job complete.

Near N Lamar Blvd, Austin, TX 78752
Lou S.

Lou S.

VENTHOOD WHIRLPOOL UXT5530AAS3 "Arrived on site to inspect venthood light broken. Upon further inspection, I found the glass in the right light assembly had broken and pieces were falling onto the cooktop below. Using the glass from an assembly from a previous call in my van stock (WPW10562734 ), I removed and replaced the glass and tested the light. Unit is operating as designed. Job completed."

Near Sonny Dr, Leander, TX 78641
Tyler  G.

Tyler G.

REFRIGERATOR BOSCH B26FT80SNS/01 Arrived on site to repair Bosch refrigerator upon further inspection I refrained from installing the thermostat and air stack due to the fact of the ice formation I found around the drawers was caused from the reservoir water tank leaking into the fresh section which built up enough ice at the bottom of the fridge to layer around dampener motor and wiring inside of the air stack which is what caused it to short out in the first place. we will need to return with a new water tank assembly before installing other parts with it. ; ordrng 1 11021725 (WATER TANK ASSEMBLY )

Near Creekview Dr, Salado, TX 76571
Andy  B.

Andy B.

DRYER MAYTAG MEDB725BW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed thrust-fix and heating element.. Ordering needed parts. Office to schedule return trip.Left unit unplugged and advised customer not to use until repairs are done. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP8544771 (element) and 1 WP8557403 (thrmst-fix)

Near Drake Ln, Taylor, TX 76574
David S.

David S.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site for freezer not freezing. I inspected the unit and work area. I found the evaporator covered in ice. I defrosted the unit and replaced the thermistor. I am ordering the control box W10383615 to complete the repair. ; ordrng 1 W11253128 (contrl-box)

Near Little Elm Trail, Cedar Park, TX 78613
Tyler  G.

Tyler G.

OVEN KITCHENAID KODE500ESS04 Arrived on site for him in the head flickering lights after running diagnostics I cannot find any error codes but I did find that there was a short somewhere between and all 4 lights in the oven. We will need to return with the main control to lighten rot plus an additional two of them lights job customer was rescheduled ; ordrng 2 W11292252 (light-oven)s

Near Wildberry Cir, Salado, TX 76571
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site for customer complaint of unit overflowing, found failed thermistor, I replaced thermistor, also found external drain pump was not draining water properly, float switch internally was not registering water level to pump out water.

Near Cedar Ln, Spicewood, TX 78669
Andy  B.

Andy B.

MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site for microwave door handle issues and door not closing properly. Tested and inspected unit and found failed door assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Bachman Dr, Austin, TX 78754
Wesley P.

Wesley P.

DRYER WHIRLPOOL MED8630HW "Arrived onsite and found unit operating with severe rattle. Attempted to adjust existing parts and housing as during disassembled testing efforts seemed to correct issue, during reassembly however discovered issue ongoing and seemed related to slight frame damage. Returning with parts and ordering pipe and base plate. Still requires 2 techs. ; ordrng 1 W11215531 (BASE PLATE) and 1 WESLEYONLY (DAVID Z ONLY) and 1 WPW10342188 (pipe-exhst)"

Near Burnet Rd, Austin, TX 78757
Noah D.

Noah D.

RANGE THERMADOR PRD48JDSGU "Arrived on site to inspect oven for not heating burners and light always on, upon inspection found the light always on, checked settings and found sabbath mode on, changed settings and found all burners turned on. Job complete"

Near Summit Ridge Dr, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE304GPS0 Arrived onsite to test unit for spray arms not working. Tested unit and found result of spray arms not working was lack of water pressure from main water source. Customer having plumber come out to take a look. Job complete

Near Baldovino Skyway, VLG O THE HLS, TX 78738
Robert J.

Robert J.

REFRIGERATOR GE GTL18JBPDRBS "Arrived onsite to test unit not cooling or freezing. Tested unit and found bad start relay and overload. Replaced start relay and overload, tested unit and compressor functions correctly. Unit began the cooling process. Job complete"

Near Stratton Ct, Austin, TX 78737
Al R.

Al R.

DISHWASHER JENN-AIR JDTSS247HS0 "Arrived to inspect dishwasher not turning off.I attempted service test mode and unit didn’t turn on. Unable to test unit.The console was on, but went off and never powered on for testing.Ordering console and will return with previously ordered parts.Console is PSP item. Office to reschedule with customer.Needs more work ; ordrng 1 W11337647 (CONSOLE BLACK)"

Near Alexander St, Killeen, TX 76541
Eman J.

Eman J.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for previous diagnosed parts. Replaced part. Tested system. Everything works as designed. Job complete.

Near N Lamar Blvd, Austin, TX 78752
Eman J.

Eman J.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for previous diagnosed parts. Replaced part. Tested system. Everything works as designed. Job complete.

Near N Lamar Blvd, Austin, TX 78752
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5LTAXVL00 "Arrived to inspect refrigerator not cooling after recent service.Customer had unit turned off when I arrived.I plugged it in and turned it on and unit never formed any type of frost pattern.All fans were operational.Unit will require a sealed system repair, sealed system tech and authorization and 2 hours.Ordering compressor and all components required for repair..; ordrng 1 876764 (VALVE ) and 1 CNOTE (RESEARCH FOR ANY OTHER NEEDED PARTS FOR SS REPAIR ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2HOURS ) and 1 W10139462 (COMPRESSOR )"

Near Ravenwood Ct, Temple, TX 76502
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE320M0JS0 "Arrived on site and inspected range and found cooktop is damaged on the right hand corner, replaced cooktop and range is operating properly, job complete"

Near Foremost Dr, Austin, TX 78745
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on site for refrigerator FC frost. Tested and inspected unit and found failed washer on bottom hinge not allowing door to be high enough making gasket hit on hinge allowing air gap. Also found that cabinet has gabs between cabinet and liner. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 8201711 (adhesive) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP487576 (washer)

Near Forest Creek Dr, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR GE PYE22KYNFS Arrived on site to install door for refrigerator. Remove door and all necessary components and installed new door. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Florence, TX 76527
Kevin B.

Kevin B.

REFRIGERATOR GE PTS22SHSARSS Arrived on site and inspected refrigerator and found water line to icemaker is cracked. Used some spare waterline and two couplers from truck stock to correct the problem. No water leaks from connections at time of service sent pictures to KB/AHS.

Near Moonmont Dr, Austin, TX 78745
Al R.

Al R.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived to inspect KitchenAid French door refrigerator not dispensing water nor making ice.Found the single valve was defective.Removed and replaced it.Reassembled and unit tested as designed and now dispenses water.Ice to follow within 24 hours.All water lines were dry at the time of service.Job complete.

Near Jubilation Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit. Tested unit found broken wheel tubs. Do not have part on hand. Ordered part #WP8575897(wheel tubs) and part#Wpw10082861(stoppers).. ; ordrng 2 WP8575897 (WHEEL TUB )s and 2 Wpw10082861 (STOPPER)s

Near Amy Dr, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00

Near Rockport St, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect refrigerator section not cooling properly.Confirmed the complaint and found the fan blade was fighting an ice blockage.Used my steamer to defrost the unit.Removed and replaced the harness and found the golden thermistor was black.Removed and replaced the harness, reassembled and unit now works as designed.Customer told to wait approximately 24 hours for the unit to reach optimal temperatures.All water lines were dry at the time of service.Job complete"

Near Topeka Dr, Waco, TX 76712
Paul R.

Paul R.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for a washer not cleaning the dishes and leaving a film on them. A plastic piece broke off. Ms showed me the piece of plastic she found in the bottom of the tub. I checked the racks and all parts were in place. I suspect it was something that was missed when the unit was shipped. I tested the unit in diagnostics and found the dispenser not dispensing rinse aid properly. There were no stored error codes. I replaced the dispenser and tested the unit in diagnostics again. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Burnet, TX 78611
Al R.

Al R.

DISHWASHER FRIGIDAIRE FGBD2431KF0 Arrived to inspect dishwasher not draining.Confirmed the complaint and found the filter in the bottom of the unit was clogged with debris.Also created a drain loop.Reassembled and also cleared the drain hose with my flexible rods.Unit now operates as designed.All water lines were dry at the time of service.Job complete

Near Windwood Dr, Killeen, TX 76542
Paul R.

Paul R.

WASHER MAYTAG MHW5630HC0 Arrived onsite for a washer to replace the previous diagnosed parts. Arrived confirmed 12VDC to the console and no response. I replaced the console and tested the unit in service test 12. An F3E2 error showed up in the display before the unit would fill. I found the wash NTC connector plugged into J13 instead of J15. I found the resistance on the thermistor in range. I connected the harness to J15 and tested in test 12 again. The unit completed the cycle and worked as designed. Call complete.

Near Burnet, TX 78611
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator freezer light not coming on and FC door not closing all the way. Inspected unit and work area. Found freezer rails off track. Removed ice buildup and was able to correct track . Found failed light bulb. Light is not covered under manufacturer warranty. Tested all other operations. All tested good, no water leaks detected."

Near Bold Sundown, Liberty Hill, TX 78642
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSSO42FMX02 "Arrived onsite and only replaced inverter box. Fans and compressor running, advised customer on repair. Will call back in if temps do not normalize. All visible wire damage corrected with inverter replacement.

Near Bully Hill Cove, Austin, TX 78759
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFE525S0HS0 Arrived onsite to install previously diagnosed parts. I installed the control and the unit is working as designed. Job complete.

Near Gibbons Path, Round Rock, TX 78664
David S.

David S.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived on site for fridge water dispenser not working. I inspected the unit and work area. The customer stated the ice maker stopped working as well, and the compressor is running higher. I tested the ice dispenser, and found it working properly. Was placed the ice dispenser connector in for the water dispenser and the water dispenser was not coming on. I am ordering a new control W10878993, to replace the defective one previously installed.; ordrng 1 W10878993 (cntrl-elec)"

Near Jester Wild Dr, Austin, TX 78750
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived on site for refrigerator not cooling. Measured temperature in FC at 20°. Inspected unit and work area. Found no ice buildup of outer panel from evaporators. Performed diagnostics mode and tested both thermistors and found passed. Gained access to FC evaporator and found restriction in sealed system (see SD-Pic). Will need to replace sealed system components to repair. Office to schedule appointment when ETA is available on parts. .; ordrng 1 876764 (valve) and 1 W10276644 (compressor) and 1 W11116006 (EVAPORATOR ) and 1 WPW10143759 (UV DRIER) and 1 WPW10608485 (EVAPORATOR )"

Near Hacienda Heights Cove, Georgetown, TX 78633
David  Z.

David Z.

WASHER ELECTROLUX EFLS517STT "Arrived on site to install previously diagnosed parts to,resolve no power issue. Found replacement knob and control were bad and DOA. Replaced knob assy and harness and retested. Unit is now powering on and running as designed. Call complete."

Near Water Ln, Austin, TX 78732
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Arrived on site for noise complaint coming from refrigerator. Customer pointed out that there was a fairly noticeable buzzing sound fairly often. Could hear the Evap motor buzzing from the freezer compartment. Removed shelves and back cover and could hear motor buzzing. Replaced FC Evap motor and retested. Buzzing is now gone and unit is quiet. Call complete

Near Valley Oak Dr, Austin, TX 78731
Jacob S.

Jacob S.

FREEZER KITCHENAID KRMF706ESS01 "Arrived onsite to replace all parts. Replaced left and right brackets, freezer door and name plate. Tested unit. Unit test good. No issues at this time. Job complete"

Near Lafitte Ln, Austin, TX 78739
Scott  M.

Scott M.

RANGE GE JB645RK4SS Arrived on site replaced both right side burners and left front . Light still on and rear burner is getting hot . Also found short has occurred at connector on hot surface light . Call to set return .; ordrng 1 WB18X31193 (HARNES MAIN) and 2 WB24T10029 (inf sw control 1500w)s and 2 WB24X25013 (range infinite contr)s and 1 WB27T10668 (light indicator) and 1 WB30T10145 (radiant element)

Near Co Rd 130, Paige, TX 78659
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite to replace parts ordered. Found that UI panel was defective. And that rear control board was missing from package. Re ordered part. Rescheduled with customer.; ordrng 1 W10864261 (cntrl-elec)

Near Highland Haven Dr, Austin, TX 78725
Tyler  G.

Tyler G.

DRYER WHIRLPOOL WED5100HW0 Arrived on site to repair dryer that had error code F3E2. After installing a new main control board is an electrode assembly a retest of the dryer and everything is working as designed. Call complete

Near Connor Dr, Belton, TX 76513
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHB01 Arrived on site for refrigerator FC frosting. Tested and inspected unit and found gap in gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care and practice for best and making sure door is closed properly. No water leaks present at time of service.

Near Co Rd 432, Taylor, TX 76574
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for oven not heating. I spoke to the customer and found the display frozen. I power cycled the oven at the breaker. I inspected the unit and found UI errors codes, and it not connected to WiFi. Hike there the lights turned on and off random relays started clicking. I spoke with customer about the unit being connected to WiFi and the whirlpool app. We got the unit connected to WiFi and it worked as designed. I am ordering a panel UI W11297728 to complete the repair. The office will schedule due to it being an expart.; ordrng 1 W11297728 (console)"

Near Horse Trap Ln, Austin, TX 78717
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site for refrigerator humming noise. Tested and inspected unit and found noise is normal. Showed customer use and care guide on unit noise and instructed on use and care and practice for best performance. No water leaks present at time of service.

Near Flower Hill Dr, Round Rock, TX 78664
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived onsite for the refrigerator leaking water in the fresh food compartment. During testing found that the drain was clogged causing water to leak under the filter housing and drawers. Removed drain assembly from back compartment of refrigerator and cleaned it out and steamed out ice build up in drain pan and water drained out. Cleaned and removed all water. Inspected doors and found no issues with the the doors. They are closing just fine. Complete

Near Ranch House Loop, Kyle, TX 78640
Tyler  G.

Tyler G.

WASHER MAYTAG MHW5630HC0 Arrived on site to repair washer not turning on. After installing the main control as well as the power harness between the main control and the UI display I was able to turn the washer on and tested thoroughly for an error codes or other issues. No error codes are shown and washer is working as designed. Call complete

Near Circle Dr, Killeen, TX 76542
David S.

David S.

DISHWASHER KITCHENAID KDTM604KPS0 Arrived on site for dishwasher not powering on. I inspected the unit and work area. I found the outlet had power. I inspected the junction box and found the unit not wired properly. I wired the junction correctly and plugged the unit in. The unit powered on. Job complete no water leaks detected.

Near Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for for refrigerator being loud. Inspected unit and work area. Found unit having cabinet vibration. Adjusted leveling feet to square unit. Added sound pads user condenser. Tested operation. All tested good, no water leaks detected."

Near Liberty Hill, TX 78642
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site for dishwasher that is not draining all the water out. Inspected unit and work area. Placed in in-service diagnostics and found an F6 E4 (float switch open) error code. Inspected drain hose and found the hose going uphill into a garbage disposal. Ran unit through an auto test and found the unit working as designed. I ran the sink and found water flowing back into the drain hose from her garbage disposal when the water filled the sink and advised the customer that the issue was with her drain hose not looping up before it went into her garbage disposal. I advised her to buy an o-clamp so she can have the camp hold her drain hose to the wall with a screw. For the short term, I used metal tape to hold the drain hose up for her. Unit is working as designed. Call complete."

Near N 30th St, Waco, TX 76707
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFBD0 "Arrived on site and inspected washer and found error codes F3E1, F6E3, F8E2, F5E2, ran diagnostic cycle and valves are good, motor is good, drain pump is good. All functions on washer are operating properly

Near Toro Ring St, Austin, TX 78746
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and replaced inner door and console. Unit is now cosmetically correct.

Near Pond Springs Rd, Austin, TX 78729
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and found icemaker failed. Replaced icemaker. Unit is now operating as designed.

Near Bailey Lane, Austin, TX 78756
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KXD4636YSS5 Arrived on site to replace motor assembly. Replaced assembly test unit and unit going up but have to hold buttons down. Will need to order new motor assembly requestin 2 hours. ; ordrng 1 2HOURSJOB (2 HOUR JOB ) and 1 W11187731 (MOTOR ASSEMBLY )

Near Deer Shadow Pass, Austin, TX 78733
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE204GPS0 "I’ve done site and inspected dishwasher and found sump is leaking. After replacement dishwasher is no longer leaking, no leaks from connections, complete"

Near Albero Cove, Austin, TX 78739
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for customer complaint of unit not starting, found frame was bent just enough to cause door not to close.

Near Rogart Dr, Briarcliff, TX 78669
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose a oven that is giving fan speed error. Tested unit and found upper cooling fan bearings too tight causing it not to start consistently. Replaced upper fan motor and tested unit. Found all is functioning properly at this time.

Near River Vista Rd, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER GE GDF530PSM2SS Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Tested voltage to unit and found correct. Checked door switch and found found reading properly. Found boost button is work as start key and last 2 keys not responding. Called tech support and spoke with Don. He stated to replace UI and have main control. Found on parts lookup not matching unit. Contacted parts department (SR). Was able informed to order parts and will research. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT & Research parts) and 1 WD12X24415 (UI) and 1 WD21X26182 (UI HOUSING)

Near High Plains Pass, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site to install door gasket. I removed the old door gasket and replaced with new. Job complete.

Near White Water Cove, Pflugerville, TX 78660
Richard P.

Richard P.

DISHWASHER WHIRLPOOL KDTE104DSS0 Arrived onsite for the dishwasher not drying properly and washing properly. Ran diagnostics and found that rinse aid was not being used. And all functions tested good and heater came on. Unplug dishwasher and did a reset on the control. Advised customer to use rinse aid and monitor.

Near Rancho Encino Dr, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site to install previously diagnosed and ordered part. Due to the water/ice dispenser failing, I removed and replaced the left FC door ad tested. Unit is operating as designed. When I went to level the unit, I found the rollers were damaged and was unable to level the unit. I am ordering the front right/left rollers, both pins, both pin hitches and a CNOTE-LSO FOR TRAINING PURPOSES. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (LSO-TRAINING PURPOSES) and 2 W11251741 (pin-hitch)s and 2 WP2179826 (rivet)s and 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab)"

Near N Mays St, Georgetown, TX 78626
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and filter dryer. Verified unit held vacuum. Charged unit with refrigerant and tested unit. Found all is fully functional at this time and no leaks were found at time of service.

Near High Lonesome, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL Wdt720padb2 "Arrived on site and inspected dishwasher and found wash motor has failed. after replacement ran diagnostic cycle again and confirmed it is operating properly. No water leaks from connections at time of service, job complete."

Near Mt Vernon Dr, Austin, TX 78745
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose a dishwasher that is not drying. Tested all parts and components and found no mechanical failures with unit at this time. Advised customer on necessity of rinse agent and hot water for proper drying. No further repairs are needed at this time and no leaks were found at time of service.

Near N Mays St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID WDT920SADM2 Arrived on site to replaced brace. Spoke with Shana and she will have to research part. Office to reschedule. ; ordrng 1 PARTRESEARCH (PART RESEARCH )

Near Tanager Way, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for ice build in freezer. Checked freezer door seal good,gasket sealing correctly to cabinet,removed freezer door found large gaps between liner and cabinet. Added adhesive to liner gaps."

Near La Crosse Ave, Austin, TX 78739
Eman J.

Eman J.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived onsite for range oven not working. Tested system. Found. Main harness and power cable, burnt. Ordering harness W11449104, power cable pt400, block term WPW10245259. ; ordrng 1 PT400 (cord-power) and 1 W11449104 (MAIN HARNESS) and 1 WPW10245259 (block-term)"

Near Hubert R Humphrey Rd, Manor, TX 78653
Andy  B.

Andy B.

RANGE AMANA AGR5330BAS3 Arrived on site for range abnormal flames on cooktop and loose burner. Tested and inspected unit and found failed screw for burner head and abnormal flames. Removed failed part and replaced with new. Adjusted flames and tested unit. All operations are normal. No gas leaks present at time of service.

Near Roxburgh Pass, Austin, TX 78754
Tyler  G.

Tyler G.

DRYER MAYTAG MEDB765FW0 Arrived on site for a dryer that was still not drying. After running diagnostics I could not find any error codes are pulling up to indicate an issue I retested all hardware and heating element in all thermostat and fuses pass continuity voltage and on test power outlet is also receiving 240 V as it should main control is also working. I called whirlpool tech line and spoke with Chris Who stated: for customer to use hard pipe for venting Instead of the aluminum mesh. He also Instructed on howto add 15% additional heat time to auto dryer cycles. Call completeSr# 7728378772

Near Shawn Dr, Killeen, TX 76542
David  Z.

David Z.

WASHER WHIRLPOOL Ghw9250ml1 Arrived on site to install previously diagnosed latch and handle to resolve door being stuck open. Installed parts and retested. Door is now closing and latching as designed. Call complete.

Near Mosshead Cove, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for no ice. Ran diagnostics no air flow from ice box fan diagnosed a defective ice box fan. ; ordrng 1 SOONERIFPOSSIBLY and 1 W11407678 (ICE BOX)

Near Chamois Way, Austin, TX 78736
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer timer issues. Tested and inspected unit and found failed timer and knob. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Taylor Rd, Elgin, TX 78621
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDFE204ESS1 Arrived on site for no heat dishwasher . Ran diagnostics and got 7-1 error code . All checked normal on wash test . Heater came on . Ordering control. Please call to set return . No water leaks detected at time of service.; ordrng 1 W10703867 (heater) and 1 W10854229 (cntrl-elec)

Near River Oaks Dr, Cedar Creek, TX 78612
Robert J.

Robert J.

OVEN KITCHENAID KODE300ESS02 "Arrived onsite to test noise coming from oven. Tested unit and found that rear fan blade was the source of the noise. Replaced fan, tested unit to 350 degrees and unit was free of any noise. Job complete."

Near Dancing Oak Ln, San Marcos, TX 78666
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the main control and calibrated. Placed unit in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."

Near E Legend Oaks Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previous diagnosed part. Removed failed ice maker and installed new. Tested ice maker and monitored operation. All tested good, no water leaks detected."

Near Gabriel Woods Dr, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived onsite for unit building up ice in the back. Found that ice was over flowing at the bottom of the unit. Causing the door not to shut all the way, And causing buildup of frost. Found service pointer for new arm shut off for ice maker. Ordered part. Rescheduled with customer. ; ordrng 1 W11342242 (ARM-SHUTOFF)"

Near Meredith St, Austin, TX 78703
Paul R.

Paul R.

VENTHOOD KITCHENAID KVWB406DSS2 Arrived onsite for a vent hood that the motor runs but doesn’t pull enough air. I found the unit working properly but it only has a 650 CFM motor. The unit has approximately 13 to 15 feet of duct with two 90 degree elbows and two 45 degree elbows. The unit barely draws air on the high setting and does nothing on low or medium fan speed. There is a 1200 CFM motor available for the unit but it is sold as an accessory. I explained to the customer that the unit is working as designed with what it has in it. Call complete.

Near Liberty Hill, TX 78642
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS08 Arrived onsite for a microwave that the turntable turns but jerks sometimes and the fan is not running when in use. I tested the microwave and found the turn table drive very wobbly and loose. The drive needs to be replaced. I explained to the customer that the fan on the inside of the unit that he could see was the convection fan and it only worked in convection mode. I went over with the customer how the cooling fan works also. Ordering W11179756 shaft-turn. .; ordrng 1 W11179756 (shaft-turn)

Near Liberty Hill, TX 78642
Eman J.

Eman J.

OVEN WHIRLPOOL WFG505M0BS3 Arrive do site for oven light not working. Tested system. Found bulb broke inside socket. Replaced socket and bulb. Tested system. Everything works as designed. Job complete.

Near Coyote Call Way, Austin, TX 78725
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not drying. Tested system. Everything works as designed. Informed customer to use rinse aid to help her dishes dry.

Near Coyote Call Way, Austin, TX 78725
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for unit not cleaning clothes. Tested unit. Unit needed to be balanced. Balanced unit. Replaced actuator and control board. Tested unit. Unit test good. No leaks at this time. Job complete

Near Walnut Hills Dr, Austin, TX 78723
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for dishwasher not having a air gap installed on unit. Informed customer that it is not code to have drain gap. Inspected unit and work area. Found no drain loop in drain line. Was not able to find something to attach drain loop without drilling hole in cabinet. Sine there is a cabinet between dishwasher and sink recommend to add loop in cabinet between drain and dishwasher. Performed diagnostics mode and tested operation. Monitored test cycle and observed for possible leaks. All tested good, no water leaks detected."

Near Cypress Springs Way, Georgetown, TX 78633
Brandon C.

Brandon C.

WASHER MAYTAG MVW6230HW0 "Arrived on site for customer complaint of unit making loud noise, found noise coming from gearcase and agitator rubbing, ordering gearcase, agitator, motor, and drive pulley. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11093899 (AGITATOR) and 1 W11423758 (GEARCASE)"

Near Magenta Ln, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to replace switches for refrigerator. Found switches fully functional but inner door liner miss shaped causing it to not actuate door switch properly. Left side RC door will need to be replaced to complete repairs. ordrng 1 W11307224 (DOOR SS)

Near Granite Rock Ln, Georgetown, TX 78628
Jacob S.

Jacob S.

OVEN WHIRLPOOL AGR5330BAB3 Arrived onsite for light inside unit not turning off. Tested unit. Found that control was not responding to button push to turn off light. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete

Near Chappie Ln, Austin, TX 78725
Lou S.

Lou S.

WASHER MAYTAG WFW95HEDC0 "Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the main control and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Ranch Rd 2338, Georgetown, TX 78633
David  Z.

David Z.

WASHER MAYTAG MVWB725BW0 "Arrived on site to diagnose washer not draining. Out in diagnostic mode and got F32 error code for long or no drain. Ran in diagnostic mode. Found voltage at pump but not engaging.Replaced pump and retested. Still no engagement, but voltage went up. Replaced control as well. Unit is now draining properly. No water leaks found."

Near Trailridge Dr, Austin, TX 78731
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Found freezer door gasket not attached to the icemaker. Reattached gasket and jumped the icemaker. Found icemaker turning while making a clicking noise and not filling with water. Motor kept turning without being jumped and would not stop. Unit has a faulty icemaker. Ordering icemaker and office will need to contact customer about reschedule date due to out of stock part.; ordrng 1 W10882923 (icemaker)"

Near Elk Rd, Waco, TX 76705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Find on site and found icemaker tray is broken and hanging down into ice bin, after replacing icemaker ran test 44 to cycle it and test 45 to test fill. No further repair is required at this time nowater leaks from connections at time of service, job complete"

Near Ridge Oak Rd, Austin, TX 78749
Robert J.

Robert J.

OVEN KITCHENAID KOCE500ESS05 "Arrived onsite to test unit for error code F6E8. Tested unit and found bad communication with control board. Replaced micro control, tested unit and unit functions correctly.

Near La Plata Cove, Austin, TX 78737
Noah D.

Noah D.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to inspect washer for moving around, upon Inspection found the suspension bent, replaced part and leveled dryer. No problems found in high spin. Complete"

Near Ranger Pass, Seguin, TX 78155
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher not starting after running diagnostics I found that the drain pump was not draining out at the beginning of the cycle like it should because the propeller inside the drain pump had broken I installed new drain pump and re-tested the unit and everything is functioning as designed. Call complete

Near E 21st Ave, Belton, TX 76513
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for range issues. Inspected unit and found damaged cooktop, panels, failed control and gas pipes. Ordering needed parts. Office to schedule return trip. Unit is not hooked up to gas and gas is shut off. Unplugged unit and advised not to plug in or turn on gas until repairs are done. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10482110 (panel-drwr) and 1 W10512763 (pipe-mnfld) and 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf) and 2 W11230932 (brkt-mntg)s and 1 WPW10208653 (insulation) and 1 WPW10535710 (cooktop)"

Near Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR MAYTAG MSS26C6MFZ02 Arrived on site to diagnose a refrigerator with a door that is not fully closing. Tested unit and found right side hinge to low causing door to rub against liner. Adjusted door to proper height and found all is now working properly. No leaks were found at time of service

Near Ancellotta Way, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR GE GZS22IMNBHES "Arrived on site , replaced control,valve and ice maker . Did test valve harness per service pointer . Harness checked normal . O water leaks detected at time of service . Job complete."

Near Oak Shadows Dr, Bastrop, TX 78602
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KSSC42FMS00

Near Wathen Ave, Austin, TX 78703
Brandon C.

Brandon C.

OVEN KITCHENAID KOCE500ESS09 "Arrived on site to replace nameplate and inner door frame, after replacing unit tested good."

Near VLG O THE HLS, TX 78738
Noah D.

Noah D.

RANGE WHIRLPOOL WCG97US0HS00 "Arrived on site to install correct NG orifice on range, installed all parts and tested for functions no problems found. Complete"

Near Roaring Falls, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for lights not working . Found freezer led mod had gone out . Replaced led module. All checked normal . Customer is also having loud dispensing issues . Ordering filter head and valve . .; ordrng 1 2300868 (fitting) and 1 W11194438 (housing) and 1 WPW10341329 (water valve assy)

Near Cynthia Dr, Bastrop, TX 78602
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WOC54EC0HB03 "Arrived on site for microwave that’s intermittently still not counting down when in use. The customer advised that the unit is changing times on him when he’s selecting different cook times and will not count down. The unit does heat and will stop if the door opens but will not stop unless door is opened or microwave is turned off. I called Techline and spoke to Ed SR# 7728237022. He advised that with the time jumping, the issue was with a console programming. He advised to replace the console and make sure all connections were plugged in fully and not stretched. Replaced consul and checked wire connections. All connections were good. Tested unit and unit is working as designed. Call complete."

Near W Elm Mott Dr, Waco, TX 76705
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for customer complaint of unit not producing ice, found frozen water line, needs new door. Also found ice maker timed out in diagnostic mode, ordering ice maker as well. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11026425 (FREEZER DOOR)"

Near Windy Shores Loop, Spicewood, TX 78669
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for dishwasher. Inspected unit and work area. Placed in in-service diagnostics and found an F7 E1 (no heat) and F6 E1 (low/no water). Placing it in an auto test and found unit filling with water but water not recirculating and spraying. Replaced pump and motor and tested unit. Unit is working as designed. Call complete.

Near County Rd 2233, West, TX 76691
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to diagnose refrigerator making noise at times. On arrival unit was not making a ton of noise. Checked FC and found a chuck of ice on the back wall, likely indicating a defrost issue. Ordering control and freezer harness to resolve defrost issue.. ; ordrng 1 W11196400 (cntrl-elec) and 1 W11405276 (HARNESS)"

Near Robert I Walker Blvd, Austin, TX 78728
David S.

David S.

WINE COOLER KITCHENAID KBCS24RSSS "Arrived on site for gasket not sealing properly and trim piece damaged. I replaced the door gasket and ensured it is sealing properly. The front seal 4344871 that is need to complete the repair is no longer manufactured, has been discontinued. We are unable to repair or replace the front seal. Job complete."

Near Lone Mesa, Austin, TX 78759
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE FGUB2642LF8 Arrived on site for refrigerator not maintaining temperatures and ice developing on back of unit. Measured temperature in FC at 30°. Inspected unit and found major ice developing on back of unit (see SD-pic).

Near Jim Hogg Rd, Georgetown, TX 78633
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for microwave light that won’t turn on. Inspected unit and work area. Customer advised that after the light went out before, they had replaced it with an LED bulb. They advise that since replacing the bulb the light has not worked. I called Techline and spoke to Sterling SR# 7728381448. I asked him if LED bulbs are compatible with these units and he advised that they are not. He said that the LED bulbs can cause issues with the tracks and control of the unit due to the LED bulbs working differently and sending back improper voltage. He advised to try and replace the lightbulb and if that did not work, he advised that the LED bulb may have caused a shortage in the control.

Near Chaparral Dr, Waco, TX 76710
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE FFSC2323TS8 "Arrived on site to inspect refrigerator noises. Upon further inspection, I could hear a slight thump noise which appeared to be refrigerant going through the lines. Removed the back panel and could hear the inverter control vibrating. Attempted to correct and placed a piece of folded cardboard in between the inverter housing and compressor and the noise stopped. When the compressor came on, it made a loud banging noise as if the piston was crashing against the compressor liner. I contacted Electrolux techline and advised of my findings and they advised to replace the compressor. I am ordering the compressor, access valve, drier, inverter board and CNOTE-2HR JOB. No water leaks observed during service, office to schedule return service.; ordrng 1 5303305677 (drier/filter) and 1 5304502967 (tube-connector) and 1 5304512654 (COMPRESSOR) and 1 5304521262 (INVERTER ) and 1 CNOTE (2HR JOB)"

Near Meadowbrook Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for customer complaint of unit not cooling in fresh food section and not making ice, found evaporator covered in ice in fresh food section. Customer has AHS, but they will not cover ice maker issue, we need to fix the cooling issue first in order to determine weather or not there is in fact an ice maker issue.

Near Explorer, Lakeway, TX 78734
David  Z.

David Z.

RANGE JENN-AIR JDRP548WP03 "Arrived on site to diagnose range with control panel that has blacked out on customer twice. Checked for error codes and did not find any. Called tech line and spoke with Butch, SR7728385498. Butch recommended we replace the keypad and display board as well as the power supply for it behind. Ordering both parts and 2 man job, as this requires front panel to come off Office to reschedule 2 man job. ; ordrng 1 2MAN (2MAN JOB) and 1 WPW10145531 (cntrl-elec) and 1 WPW10464534 (cntrl-elec)"

Near Arcana Cove, Austin, TX 78730
Eman J.

Eman J.

REFRIGERATOR FRIGIDAIRE LFTR2032TF Arrived onsite for previous diagnosed parts. Replaced part. Tested system. Everything works as designed. Job complete.

Near Steger Ln, Manor, TX 78653
Noah D.

Noah D.

MICROWAVE WHIRLPOOL GT4175DPS-4 "Arrived on site to inspect microwave for not starting,u pin inspection found the switch not starting turntable or ,at, checked switches and tested but found the tabs soldered into the connector, will need full hv lines to fix issues. Offfice to reschedule ; ordrng 1 8171901 (MAG) and 1 8185272 (CAP) and 1 8205489 (DIODE) and 1 8205512 (TRANSFORMER ) and 1 AUTHO (AUTHO )"

Near Oak Valley, Schertz, TX 78154
Paul R.

Paul R.

DISHWASHER BOSCH SHX68T56UC/07 Arrived onsite for a dishwasher not turning on. I found 120VAC out of the wall outlet. I found no power at the main control. I found the terminal block in the Bosch power supply box burned up. The terminal block needs to be replaced.; ordrng 1 00628793 (TERMINAL)

Near FM 243, Bertram, TX 78605
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool. Freezer completely warm,removed fresh food evaporator cover,found heat exchanger lines heavily corroded,ran test 4 add small amount of soap to heat exchanger lines,small bubbles forming at heat exchanger lines called tech support

Near Prestonwood Cir, Lakeway, TX 78734
Eman J.

Eman J.

REFRIGERATOR JENN-AIR JS42NXFXDE01 Arrive do onsite for previous diagnosed parts. Found that door ordered was wrong door. Ordering door refrigerator W10800805( make sure it’s the refrigerator door)screws W10851443( screws need to be researched) and light W11462342. Office please reschedule customer. ; ordrng 1 W10800805 (dor-fip bl) and 5 W10851443 (screw)s and 1 W11462342 (LIGHT )

Near Silverhill Ln, Austin, TX 78759
Robert J.

Robert J.

DRYER WHIRLPOOL WED8900BW0 "Arrived onsite to replace motor, catch and switch. Replaced parts, tested unit and unit functions correctly. Job complete."

Near Avendale Dr, Bee Cave, TX 78738
Scott  M.

Scott M.

DISHWASHER BOSCH SHXM4AY55N/01 "Arrived on site for dishwasher not draining , found knock out in disposal was still in placed . Removed plug . All checking normal . No water leaks detected at time of service. Job complete ."

Near Kc Dr, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived on site for refrigerator not cooling. Inspected unit and work. Found unit at ambient temperature. Measured amp draw at compressor at .4 amps. Gained access to evaporator and found restriction in sealed system. . ; ordrng 1 W11459354 (EVAP) and 1 WP978025 (ACCESS VALVE ) and 1 WPW10143759 (DRIER) and 1 WPW10507886 (COMPRESSOR )

Near Oak Creek Rd, Leander, TX 78641
Wesley P.

Wesley P.

DISHWASHER GE GSD2100V50BB "Arrived onsite for burning and flame underneath. Found that unit may have had major damage and failure to the harness and motor and returning with parts pending autho. Unit will not drain and will not heat, but it fills and the wash motor runs. Ordering timer, harness and spray arm, and returning with full motor assembly and heater. Note: diagnosing technician concerned that damage may be extensive due to electrical short and report of flame at time of failure. ; ordrng 1 WD21X10474 (timer) and 1 MAINHARNESS (UNKNOWN ) and 1 WD22X10055 (spray arm weld)"

Near Burrell Dr, Austin, TX 78757
Richard P.

Richard P.

WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer leaking. Called the apt maintenance technician to meet me at customer home to discuss where they saw the leak on the washer. According to apt maintenance technician the leak was coming from the top right hand side of the washer. So I filled up washer with water and ran a agitating cycle and no leaks. Ran a drain and spin cycle and no leaks. Added a load of clothes and ran a quick cycle and again no leaks found. I could not duplicate the issue. Advised customer to use and monitor. Complete

Near S Interstate 35, San Marcos, TX 78666
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to inspect fridge for not making ice, upon inspection found ice in container, no motor during operation or diagnostics, found no voltage leaving triton UI, ordering UI and coming back with icemaker to completely fix issue. ; ordrng 1 W11112907 (UI)"

Near Vintage Way, New Braunfels, TX 78132
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site to inspect microwave for not heating, upon inspection found the mag making a loud noise and not heating, while trying to uninstall microwave from the cabinets found the drop screws mounted weirdly and unable to detach from cabinet. Instructed customer that we will need the microwave removed to fix it. Office to reschedule after customer has spoke with builder. ; saved tckt"

Near N Market Ave, New Braunfels, TX 78130
Wesley P.

Wesley P.

RANGE KITCHENAID KGRS505XSS03 Arrived onsite and found unit ignitor failed. Replaced with new ignitor. All checks good. Unit is now operating as designed.

Near Knollpark Dr, Austin, TX 78758
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived onsite to test unit for RR burner going out. Tested unit and found that unit needed valve to be adjusted to a higher setting. Adjusted setting and unit functions correctly. Job complete.

Near Burros Tail Cv, Austin, TX 78737
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG535S0JS0 Arrived on site to test unit for oven not igniting. Test unit and found unit clicking but not making contact with burner. Replaced ignitor test unit and unit test good job complete.

Near Toulouse Dr, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived to inspect ice maker leaking.Confirmed the complaint and found the ice box fan was defective and running on low speed causing the watery leaks into the ice container.Removed and replaced the the fan.Reassembled and unit tested as designed.Customer advised the lighting in the freezer, top of refrigerator and side walls were all out.Confirmed the only two light working were the two underneath the ice maker.Ordering the top, freezer and side wall lighting.Office to reschedule with customer for return service appointment.Needs more work ; ordrng 1 CNOTE (AUTHORIZATION ) and 3 W10758333 (MODULE FOR TOP OF FF SECTION )s and 1 W10758333 (MODULE FOR FREEZER SECTION )"

Near Rocking M Ln, Belton, TX 76513
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSRP25FNBL00 Arrived onsite and replaced failed icemaker. Unit is now operating as designed.

Near Dwyce Dr, Austin, TX 78757
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect refrigerator ice melting in the ice bin. Upon further inspection, I found the ice bin door gasket badly crimped. I removed the ice chute plate and found the plate gasket badly torn. Also found the unit not leveled. I placed some permagum around the plate gasket to help seal it. I am ordering the the ice bin door, ice chute plate and some grease. No water leaks observed during service.; ordrng 1 W10837274 (plate) and 1 W11171728 (door-ice) and 2 WP542638 (grease)s"

Near Rockport St, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDM07 "Arrived on site for no cool. Removed compressor cover,found oil in compressor compartment,traced oil to manufacture weld joint at process stub. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; used 1 W10896678 (COUPLER ), and 1 W10896689 (COUPLER) from stock"

Near Stonelake Blvd, Austin, TX 78759
Lou S.

Lou S.

REFRIGERATOR UNKNOWN KSSS42QHX00 "Arrived on site to inspect refrigerator water dispenser spraying water. Upon further inspection, I tested the water dispenser and water sprayed from the tube inside the door liner. I advised the customer that the door would have to be ordered and they provided a video from YouTube that showed an individual replacing the water tube by removing the liner. I advised the customer that removing the liner would damage the insulation inside the door and would create more problems with cooling. I contacted techline and spoke to Dave and advised of my findings and what the customer requested. Dave advised to not remove the liner duel to potential cooling issues after replacing the liner and recommended ordering a door I spoke to my Service Manager and explained the situation and he recommended to not remove the liner due to potential future cooling issues as well.

Near Sarazen Loop N, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site for no lights in freezer and in fresh food. Diagnosed a defective led module,replaced bottom right freezer led module,powered unit on all leds working as designed. ; used 1 W11462342 (LED MODULE) from stock"

Near Deleon Ct, Austin, TX 78733
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site for fridge making a noise. I spoke with maintenance and they played the video of the sound for me. I inspected the unit and work area. It sounded like the compressor ramping up to build pressure. I gained access to the compressor and tested the windings. I found the compressor good, and the start device working as designed. I found no ice build up on the evaporator. The noise they are hearing is the compressor ramping up to build pressure and once it reaches pressure it slows down to a dull hum. The unit is operating as designed. No water leaks detected."

Near Ridgeline Blvd, Cedar Park, TX 78613

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