We serviced a
JENN-AIR OVEN
Model JJW2427DS00
Near Austin, Texas 78734
Justin
Job Details: 09/12/2022
"Arrived on site for a wall oven that got and F2E1 error code for stuck key. On arrival the customer stated they typically are not here in this home, but once it threw the error and they havent used it since. I test the unit and could not replicate the error code. I put it into diagnostics mode and found the F2E1 was thrown once. I informed the customer if it occurs again we would replace the console.Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM01
Near The Hills, Texas 78738
Justin
Job Details: 09/12/2022
"Arrived on site for a refrigerator frosting up in the freezer compartment and with the temp on the UI being to high. Upon further inspection I found the right side of the FC gasket with a large gap. I found that the FC basket was not seated correctly and preventing the door from closing. The customer stated they had just taken it out to clean. I found the UIs temp reflecting the accurate temp in the unit, and informed the customer the temps were high because the actual temp in the FC was high. The customer also requested a filter
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48FTS02
Near Lakeway, Texas 78738
Justin
Job Details: 09/12/2022
Arrived on site for a refrigerator that was making an abnormal knocking noise. On arrival the customer stated it is very intermittent and when it occurs it is only one loud knock. The customer also stated that he was uncertain if it was actually the refrigerator. I test the unit and was not able to replicate the sound. I gained access to the evap and found no ice build up. I found the unit running as designed at the time of service. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model GI0FSAXVY08
Near Cedar Park, Texas 78613
Gerry C
Job Details: 09/12/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the HV control after seeing the issue.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, Texas 78745
Joe Z
Job Details: 09/12/2022
"Arrived onsite for We have two concerns with our washer. 1) Our washer is leaking water from the bottom of the unit. 2) The top loading door is broken. It still closes/locks but is broken on the left side. Upon arrival ran diagnostics and only got error code for F5-E3 lid lock. Was able to hold lid down to fill unit with water to check for leak. Inspected drain hose, suspension, drain pump, and all are good. Found water overflowing from stand pipe. Recommend that customer calls plumber and has stand pipe cleared. The unit itself is not leaking. Need to replace lid. Replaced lid. Test unit and lid now locks correctly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Austin, Texas 78701
Joe Z
Job Details: 09/12/2022
"Arrived onsite for Knob wont latch on properly. Upon arrival found fractured knob. Inspected valve steam and is good. Replaced knob on right front burner. Unit operates as designed. No gas leaks present at this time. Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15PDXZS1
Near Cedar Creek, Texas 78612
Joe Z
Job Details: 09/12/2022
"Arrived onsite for not making ice. . Upon arrival inspected unit and is off. Restored power and test unit. Unit calls for water, begins to fill. Unit then cycles, Pump energizes. Water stops filling and circulation pump turns on. Water flows over evaporator. After a couple cycles Unit drains. Then water begins circulation over evaporator. Compressor and condenser fan then energize and operate. Compressor pulling 2.67 amps. Contacted SW for assistance. Sw recommended the unit Needs sealed system repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Dripping Springs, Texas 78620
Andrey
Job Details: 09/12/2022
"Arrived on site to replace previously diagnosed door hinges, ice box fan and cam, replaced parts tested unit, doors are now closing properly ice maker gasket is now sealing properly, unit is now running as designed no leaks detected
We serviced a
KENMORE REFRIGERATOR
Model 106.5113221
Near West Lake Hills, Texas 78746
Luis
Job Details: 09/12/2022
"Arrived on site for no ice. Removed kickplate found hard bends on multiple locations of harness,removed fill tube connection diagnosed a frozen line,ohmed heater failed diagnosed unit will need a new heater
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Austin, Texas 78735
Andrey
Job Details: 09/12/2022
"Arrived on site to test unit for making too much ice, tested unit found thermistor out of range causing ice machine over produce. replaced thermistor, no leaks detected job complete"
We serviced a
KENMORE DRYER
Model 110.7120201
Near Austin, Texas 78745
Andrey
Job Details: 09/12/2022
"Arrived on site to replace previously diagnosed flame sensor, tested unit found flame sensor is working properly and is not needed, found timer not sending voltage to igniter, replaced part, tested unit, gas is igniting and cycling properly, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUIC18NNZS0
Near Austin, Texas 78746
Luis
Job Details: 09/12/2022
"Arrived on site. Ran diagnostics diagnosed a defective valve,water not filling pan,replaced defective valve ran diagnostics all test passed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AB04
Near Georgetown, Texas 78626
Cliff
Job Details: 09/12/2022
Arrived on site to diagnose an oven that is not turning on. Found breaker tripped and reset it. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and if issue reoccurs customer will need an electrician
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW0
Near Austin, Texas 78745
Andrey
Job Details: 09/12/2022
"Arrived on site to test unit for not getting to temp, tested unit found sensor reading 96 and room temperature, replaced sensor, showed customer how to calibrate unit if needed, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS00
Near Austin, Texas 78746
Luis
Job Details: 09/12/2022
"Arrived on site for water leaking. Found frozen drain in freezer compartment,removed ice defrosted drain checked water flow through drain good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, Texas 78745
Andrey
Job Details: 09/12/2022
"Arrived on site to test unit for no cool , customer stated that she has extended through best buy, advised customer to call warranty and schedule service from there but she wanted me to diagnose it, tested unit found compressor and all fans not running, tried activating in diagnostics none of the components would engaged, inverter box not getting voltage from control, to diagnose unit further will need control board and control H
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEP01
Near Austin, Texas 78750
Wesley
Job Details: 09/12/2022
"Arrived onsite for hi temp in fresh food section and freezer. Tested in diagnostics. Thermistors and fan and defrost functions working as designed. Temps at time of service were 44 in fresh food and 20 in freezer. Just following a defrost cycle, adjusted and calibrated set temps to offset disparity and turned mullion operation to 100% and defrost function to timed. Advised customer to use thermometers to monitor improvement and that if temp issues persist and frost pattern is partial, sealed system repair may be needed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Austin, Texas 78750
Wesley
Job Details: 09/12/2022
Arrived onsite and found unit with weak ignitor not working. All else checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Leander, Texas 78641
Vincent
Job Details: 09/12/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint water would ACU late at the bottom of the refrigerator section and the leak out. Found the drain tube for RC camber clogged. I used my steamer to clean out the drain tube. Reassembled and CX asked not to level the refrigerator. Unit is now operating as designed. No leaks where observed during service.
We serviced a
KITCHENAID RANGE
Model KERS807SSS00
Near Temple, Texas 76502
Jonathan M
Job Details: 09/12/2022
Arrived on site for a range that is not calibrated properly and has temperature questions on the left front burner. Inspected unit and work area. The customer advised that they had an inspector walk-through and advised that there were issues with their arrange. They advised they hadnt necessarily experienced the issues noted in the report but just wanted to have it checked out to close the sale of the home. Tested the unit on the cooktop and found the left front burner cycling and operating as designed. Ran the unit through the temperature calibration and found that the unit was 20? south of the original setting. Readjusted the setting back to the original settings and Remi unit through a 350?F bake cycle. Found the unit cycling between 375?F and 331?F with an average temperature of 352?F. If I had the customer that everything seem to be working and operating as designed.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X24DS02
Near Horseshoe Bay, Texas 78657
Kimo
Job Details: 09/12/2022
Arrived onsite to install previously diagnosed part. Up arrived I found that unit was beeping. I replaced the console and found that the noise went away.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSA3
Near Horseshoe Bay, Texas 78657
Kimo
Job Details: 09/12/2022
Arrived onsite for dishwasher that is leaving water at the bottom. Upon inspection I around that there was water left in the dishwasher. I removed the water and gained access to the chopper/drain pump assembly and found that there was broken glass caught in it carefully removed the glass and other Debris that was in there. And ran a cycle and found that unit operated as designed
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PLXS1
Near Austin, Texas 78746
Luis
Job Details: 09/12/2022
"Arrived on site. Replaced pump assembly,ran diagnostics pump powered on unit passed all other diagnostic test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, Texas 78728
Wesley
Job Details: 09/12/2022
Arrived onsite for lighting issue and found customer was working with square trade through Costco and had the module in hand. Used customer module to replace the freezer LED.
We serviced a
MAYTAG WASHER
Model SAV405DEWW
Near Austin, Texas 78728
Wesley
Job Details: 09/12/2022
Arrived onsite for hi water pressure causing issues after a valve replacement. Was able to choke off pressure at house valves for better customer experience.
We serviced a
WHIRLPOOL ICE MACHINE
Model MIM1554XRS1
Near Austin, Texas 78746
Luis
Job Details: 09/12/2022
"Arrived on site, cleaning indicator on,removed all ice from bin,cleaned accessible parts,added cleaner and ran a clean cycle.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, Texas 78747
Andrey
Job Details: 09/12/2022
"Arrived on site to replace previously diagnosed diode, replaced diode, tested unit, unit now running as designed
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB8
Near Marble Falls, Texas 78654
Lou
Job Details: 09/12/2022
"Arrived on site to inspect refrigerator not making ice. Upon further inspection, I spoke with the previous tech on repairs that the customer was going to make. Customer advised they replaced the divider assembly, solenoid and hv control and the unit continued to fail. I removed the ice maker assembly and found the harness to the solenoid has shorted again and was unplugged. I plugged the harness back into the solenoid and placed the ice maker assembly back in place. When I tested the ice maker, I pressed the door switch closed and the solenoid popped and became energized. I pressed the water selector on the UI and pressed the door switch closed again and the solenoid popped and became energized again when it shouldnt have. After finding the UI is not switching the ice/water selectors, I checked the wiring diagram and found the UI switch would need to be replaced which is found in the UI . I advised the customer of my finding. At this point, the unit is not repairable unless the customer can locate a control which would not be warrantied. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Round Rock, Texas 78664
Cliff
Job Details: 09/12/2022
Arrived on site to diagnose a refrigerator that is making unusual noise. Found compressor lines vibrating causing noise. Repositioned lines and tested unit. Found all is functioning properly at this time and noise is no longer present. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near New Braunfels, Texas 78132
Andrew
Job Details: 09/08/2022
Arrived on site to test unit for RC door squeaking and crisper drawer warped. Applied grease to door and noise was significantly better but customer currently has construction going on and unable to properly hear. Needing new crisper drawer and trim piece. Will further assess door squeak on return visit. Office to reschedule. ; ordrng 1 WPW10292504 (Crisper pan) and 1 W11214890 (Handle trim)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, Texas 78759
David S
Job Details: 09/08/2022
"Arrived on site for washing machine rattling around. I inspected the unit and work area. I found the inner basket wobbling around inside the out basket, indicating a bent gear case. I am ordering the gearcase, cam, and belt to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, Texas 78759
David S
Job Details: 09/08/2022
Arrived on site to install a new pantry harness. I got the harness connected and found the leds not working. I found the control sending voltage to the led board but no power being distributed. I am ordering the led control. The office will reschedule when we have eta on the parts. ; ordrng 1 W10804160 (Led control) and 1 Autho (Autho)
We serviced a
JENN-AIR COOKTOP
Model JIC4736HS00
Near Canyon Lake, Texas 78132
Andrew
Job Details: 09/08/2022
Arrived on site to test unit for squiggly line showing up on center control when using cooktop. Spoke with Techline and recommend. Replacing center control. Office to reschedule. SR#7734542499; ordrng 1 W11333463 (Center control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Del Valle, Texas 78617
Joe Z
Job Details: 09/08/2022
"Arrived onsite for Not Cooling . Upon arrival inspected unit and was hot in both boxes. Found compressor powering on and rattling, then shutting off every couple of minutes. Compressor is pulling 9 amps. Need to replace compressor. This is a r600 unit. Ordering compressor, UV drier, access valve, nitrogen, and r600 kit. Office to reschedule ; ordrng 1 W11370574 (Compressor) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Round Rock, Texas 78664
Wesley
Job Details: 09/08/2022
Arrived onsite and found unit not cooling well. Determined that the unit is having compressor failure based on partial frost pattern. R600a unit. Office to reschedule and management to verify needed parts are in order. ; ordrng 1 R600a (R600a)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, Texas 78717
Paul
Job Details: 09/08/2022
"Arrived onsite to inspect refrigerator having water pooling and turning to ice under the drip pan, it is also making a noise. I found that the pan is still partially warped, but the main issue is that the drip pan is not sealed to the drain hole in the liner and that the drip pan with the smaller nozzle was installed, but it needs the drip pan with the larger noses installed and it needs to be sealed to the liner with Permagum. Ordering W11457241(drip pan kit) and/shims. Office to RS.; ordrng 1 W11457241 (Drain pan) and 2 Shims (Shims)s"
We serviced a
UNKNOWN REFRIGERATOR
Model WRS555SIHZ06
Near Pflugerville, Texas 78660
Wesley
Job Details: 09/08/2022
Arrived onsite and found no cool. Compressor seized and overloading the start device. ordrng 1 R600a (R600a)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Bertram, Texas 78605
Vincent
Job Details: 09/08/2022
Arrived on site to install previously diagnosed parts. I inspected the part and it was badly dented. I informed the CX we would have to order a new cover. Parts department to please inspect item. ; ordrng 1 W11446916 (Cover)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cedar Park, Texas 78613
Paul
Job Details: 09/08/2022
"JM: Arrived onsite to install previously diagnosed and ordered parts. Upon arrival I found Error codes 8-4 and 10-5. Tested the float switch since the previous tech ordered it and found nothing wrong with the float switch. Inspected harness and found the harness corroded were it connects to the board at the water inlet assembly from a previous leak. I R/R the wire harness for unit and tested. Operational test good, no leaks observed during service.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, Texas 78754
Matthew
Job Details: 09/08/2022
"Arrived onsite for panel not functioning. Upon arrival inspected unit. Put unit in diagnostics and found control could not detect basket speed. Inspected underneath unit and found belt shredded. Found cam nut loose and dropped. Need to order and replace Belt, cam, motor, shield and potential gearcase. Office to reschedule. ; ordrng 1 WPW10427633 (Shield) and 1 W11611297 (Belt) and 1 W10721967 (Cam) and 1 W11497303 (Motor) and 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Round Rock, Texas 78665
Cliff
Job Details: 09/08/2022
Arrived on site to diagnose a range with a damaged gasket. Found door gasket damaged in lower portion. Gasket will need to be replaced to complete repairs. Return date set for 9/13.; ordrng 1 WPW10535778 (Gasket)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Hutto, Texas 78634
Cliff
Job Details: 09/08/2022
Arrived on site to diagnose a washer that is not cycling properly. Found spin not engaging dye to failed shifter system. Ordering needed parts and return date set for 9/13.; ordrng 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
JENN-AIR MICROWAVE
Model JMC2427DS01
Near Spicewood, Texas 78669
Leonardo
Job Details: 09/08/2022
Arrived on site to replace harness and console. Replace harness and replace console and console completely black. Console not working. Re ordering new console office to reschedule ; ordrng 1 W11232035 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Round Rock, Texas 78681
Paul
Job Details: 09/08/2022
"Arrived onsite to inspect refrigerator not cooling. Upon arrival I plugged in the unit and it began making a loud noise from the compressor. Ohm tested compressor and the windings are good. Used the test start devise and the compressor is still tripping the overload something mechanically in the compressor has failed. Ordering WPW10466675 (compressor assembly), WPW10143759 (UV drier), W11506635 (access valve). Office to RS. ; ordrng 1 WPW10466675 (Compressor assembly) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Driftwood, Texas 78619
Kevin
Job Details: 09/08/2022
"Arrived on site and inspected dishwasher and found right hand side lower rack plastic is broken, replaced rear slider support, but will need front one to complete repair. Will also bring back door seal customer experienced water dripping from corners of door. Could not duplicate experience but will replace door seal.; ordrng 1 W11193827 (Support right side) and 1 W10864081 (Door seal)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, Texas 78704
Scott
Job Details: 09/08/2022
"Arrived on site , opened box for sump and motor . Found part defective . Reorder sump and motor .Did check voltage . Nothing unusual found . 122v steady . ; O-emld tckt"
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Austin, Texas 78746
Scott
Job Details: 09/08/2022
Arrived on site replaced both models and display UI. Unit is now powering up. Got temp sensor error on left burners . Replaced burner coils . Now get same error on rear & center coil . Replaced coils . Now getting f56 code . Left 2 burners are working . Ordering power mod and UI. Call to set return ; ordrng 1 W10857233 (Power mod) and 1 WPW10396615 (Ui)
We serviced a
WHIRLPOOL FREEZER
Model KRSC703HPS00
Near Leander, Texas 78641
Kimo
Job Details: 09/08/2022
"Arrived onsite for refrigerator that has condensation issues. On previous visit I sealed up any air gaps I could find with silicone and adjusted the chassis to create a better seal. The issue still persists, on this trip I attempted to replace the right hand side door gasket and tore the new one I reinstalled the old one temporary, it will not create a good seal because I tore that one taking it out will return with left and right door gasket. Office to reschedule.; ordrng 1 W10355588 (Gasket) and 1 W10355591 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Dripping Springs, Texas 78620
Luis
Job Details: 09/08/2022
"Arrived on site. Ice in bin,found defective end cap ordering a new end cap; ordrng 1 W10874836 (End cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Round Rock, Texas 78681
Paul
Job Details: 09/08/2022
JM: Arrived onsite to inspect refrigerator freezer freezing up. I found that a layer of frost had built up on the left freezer rail. I checked on how the freezer door was closing and found a quarter inch gap on the left side of the door. I defrosted the freezer compartment and found that the lower freezer bin was not seated correctly. I tested the defrost heater on the unit and it was operating as designed. Frost build up was due to freezer door not closing all the way because the lower bin was not seated properly. Adjusted bin and tested door. The lower freezer bin is warped and will need to be replaced. Ordering WPW10293682 (lower freezer bin). Office to RS.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hubbard, Texas 76648
Jonathan M
Job Details: 09/08/2022
Arrived on site for a washing machine that is not working. Inspected unit and work area. The customer advised that the issue is not that the units not working but that he has a broken agitator. Confirm the customers complaint and Im ordering an agitator; ordrng 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Georgetown, Texas 78633
Lou
Job Details: 09/08/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC section and found temps to be 8 degrees. Tested the ice maker and it operated as designed. I found frost built up at the bottom of the FC door and on the liner at the bottom of the door opening. I found some bearings in the bracket of the right rail. They agreed to the repair and I am ordering the rails. No water leaks observed during service.; ordrng 2 WPW10120018 (Rails)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, Texas 78641
Vincent
Job Details: 09/08/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was refrigerator and freezer not cooling well. Tested temps RC 51? FC45?. I then inspected for any defrost issues and no frost was present in the evaporators. I then removed the kick plate and found the condenser packed with dust. I instructed CX that a sealed system repair would be needed, compressor evaporators, dryer and access valve. Sealed system Parts are covered under the 10 year warranty.ordrng 1 W11492867 (RC Evaporator) and 1 WPW10608485 (FC Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (UV Dryer) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVB2
Near Cedar Park, Texas 78613
Paul
Job Details: 09/08/2022
"JM: Arrived onsite to inspect microwave with hood lamp not turning on. I found that the bulb the CX has in the unit is bad and will need to be replaced. R/R bulb and light is still not powering on. Volt tested hood lamp from control and I got 124volts, which is good. I took a closer look at the new bulb we were sent with and the filament was broken. Ordering 8206232A (40W light bulb, MW). office RS; ordrng 1 8206232A (40W light bulb, MW)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Manor, Texas 78653
Matthew
Job Details: 09/08/2022
"Arrived onsite for washer giving error code. Upon arrival inspected unit. Found console not responding. All keys are not responding, cant put in diagnostics. Unit later errors out, F2E2. Will need console replaced. Unit is just outside 1yr. Customer will reach out to Whirlpool for possible concession.
We serviced a
GE RANGE
Model CGS990SET8SS
Near Hutto, Texas 78634
Cliff
Job Details: 09/08/2022
Arrived on site to diagnose a range with an oven not heating. Found lower oven ignitor broken due to faulty flame deflector contacting ignitor. Ignitor to be replaced under 1yr warranty and deflector cost of replacement due upon completion. ordrng 1 WB35X37972 (Deflector)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Leander, Texas 78641
Kimo
Job Details: 09/08/2022
Arrived onsite for refrigerator that is freezing item. Upon arrival I gained access to the evaporator found an ice ball in the upper right corner covering the thermostat and tested thermistor founded reading in spaces. I left unit running for about 30 minutes and defrost pattern did not go past the suction line and then get access to the compressor running pulling .76 Amps. I unplug the unit and plugged it in again and on start up the compressor pulled 10 A and then shut off I did this about three times and then eventually the compressor started running again pulling the same .76amps. I Suspect sealed system failure I am ordering ss 2hrs. ordrng 1 W11092625 (COMPRESSOR) and 1 W10836706 (EVAPORATOR) and 1 Accessvalve (Access valve) and 1 Uvdryer (Uv dryer) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, Texas 78745
Kevin
Job Details: 09/08/2022
"I have gone sites and replaced heating element for service bulletin, job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, Texas 78724
Joe Z
Job Details: 09/08/2022
Arrived onsite for Not Drying. Upon arrival inspected and test unit. Polarity to block is correct. Element and fuse are good found cutoff is open. Replaced cutoff and test unit. Watched heater cycle on and off. Unit now heats and operates correctly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, Texas 78738
Leonardo
Job Details: 09/08/2022
Arrived on site to replace heating element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78717
Kimo
Job Details: 09/08/2022
Arrived onsite for dishwasher with a loose door handle. Upon arrival I found that the handle was loose I used the set screws to tighten the door handle back down and tested unit and found unit operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, Texas 78132
Andrew
Job Details: 09/08/2022
"Arrived on site to test unit for not cooling. Found pin hole on UV drier. Replaced dryer and vacuumed system. Charged system to specs, unit working as designed. No signs of any leaks at the moment. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cedar Park, Texas 78613
Kimo
Job Details: 09/08/2022
Arrived onsite for washer that is squeaking when in use. This issue is continuing from the first visit. I gained access to the bottom of the agitator and found some rust in the splines and some wear as well I replaced the agitator and tested the unit in rapid wash with clothes in the unit and found that the noise was gone. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cedar Park, Texas 78613
Kimo
Job Details: 09/08/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new rh door gasket fc door, ss. And ice bin. Unit operating as designed. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near New Braunfels, Texas 78132
Andrew
Job Details: 09/08/2022
"Arrived on site to test unit for right RC gasket torn. Verified gasket needs replaced. Replaced gasket and formed with heat gun, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Niederwald, Texas 78640
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for no power, tested unit found no power in outlet, checked breaker and found it tripped, reset breaker, powered on unit , ran diagnostics cycle, all components are functioning properly, job complete"
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Buda, Texas 78610
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for no heat, customer stated that it takes to long to dry, ran vent test and it failed, unplugged vent from wall and test passed, unit is heating and functioning properly, provided customer with dryer vent wizard number, advised not to use until the restriction has been removed, at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, Texas 78610
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for no drain, tested unit found no power to pump, inspected wiring and did not see a visible wire break, but when pulling on wire, the wire stretched and broke, secured with butt connection and applied heat shrink to prevent this issue from happening again , inspected wiring harness for any other issues, water drained, ran diagnostics cycle, all components are running properly, no leaks detected leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kyle, Texas 78640
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for no cycling properly, tested unit for wash motor not engaging, inspected motor and found power connection popped out, secured connection, tested unit unit now cycling as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Temple, Texas 76501
Tyler
Job Details: 09/08/2022
Arrived on site for freezer tripping breaker. Upon arrival confirmed issue. On arrival found unit running but found system over charged and causing ice build up to make it back to compressor and when it would melt it would sweat into the compressor inverter connector and trip circuit. Recovered small amount of refrigerant to insure u it would frost over again near compressor. Verified coil still frosting up evenly as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Temple, Texas 76501
Tyler
Job Details: 09/08/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Upon further testing found ice maker would harvest but not fill. Traced issue back to the harness connector not being securely seated into valve properly on ice maker fill side. Secured connection and retested ice maker. Found unit filling as design with no leaks. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Bertram, Texas 78605
Vincent
Job Details: 09/08/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer burnt smell and not drying. Tested unit and found poor air flow. I advised CX to get vents checked. Unit is operating as designed at this time. Job completed."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Burnet, Texas 78611
Vincent
Job Details: 09/08/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint taking to long to dry. Tested unit and found poor airflow. CX would have to get vents professionally cleaned. Advised CX not to use till the vents are cleaned. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near Andice, Texas 78628
Lou
Job Details: 09/08/2022
"Arrived on site to inspect wall oven error code. Upon further inspection, I found the unit with power and the display showing error code F9E0. I cleared the code and another error code appeared; F1E1. I removed and replaced the main control, per the tech sheet and placed in diagnostics and cleared all codes. Tested on Bake at 350 degrees and the unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, Texas 78640
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for load noise, customer stated its happening between agitating and spin, ran diagnostics cycle, could not replicate, removed motor cover and found capacitor pressing against cam causing it not to disengage properly white shavings on cam from grinding noise, replaced cam tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near Georgetown, Texas 78628
Lou
Job Details: 09/08/2022
"Arrived on site to inspect microwave shutting down during cooking cycle. Upon further inspection, I found the display blank and the unit plugged in. I tested the outlet and found no power at the outlet. Customer advised their cooktop would not ignite either. I tested the outlet under the cooktop and found no power to it either. Customer advised that they didnt know there wasnt power to the unit. The customer advised that the microwave outlet is connected to a GFCI outlet on another wall where the small toaster was plugged in and the outlet green light was on as was the toaster. I advised that the microwave must be on a dedicated breaker and the customer advised that their electrician advised them that due to the age of the home, the unit did not need to be on a dedicated circuit. I recommended that the customer have an electrician check the outlets and once the issue is corrected and they continue to have issues with the microwave, to call in for service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Pflugerville, Texas 78660
Wesley
Job Details: 09/08/2022
Arrived onsite for dishes not drying well. Found heater wiring disconnected. Connected wiring to repair. Tested thoroughly. All checks good. Also provided customer with best use and care practices.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Leander, Texas 78641
Lou
Job Details: 09/08/2022
"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, the customer advised that the ice wont dispenser and when they removed the ice bin, they found the coupling and brackets were damaged (photo). Using parts from my van stock, I removed and replaced the coupling (WP2220458) and the brackets that hold it in place and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Bertram, Texas 78605
Vincent
Job Details: 09/08/2022
"Arrived on site for range, inspected unit and work area. Installed new burner head one its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Georgetown, Texas 78633
Maurice R
Job Details: 09/08/2022
"Arrived on site to to install previous ordered parts. Installed circulating pump and tested unit in diagnostic mode. Then ran unit in customer mode. Freeze plate was getting cold, told customer to call if no ice is produced in next 24 hrs.Unit working as designed. No leaks observed during service."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Austin, Texas 78717
Paul
Job Details: 09/08/2022
JM: Arrived onsite to inspect microwave not powering on. I found that the top receptacle in the double wall outlet for the microwave was damaged and when I pressed the microwave cable to the right the microwave came back on. I switched the power cable to the lower receptacle in the outlet and the microwave came back on and began operating as designed. I tested this new receptacle multiple times to confirm that this new receptacle was good. Advised CX that she needed to have the outlet fixed or she could just use this other receptacle. Operational test good. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Austin, Texas 78702
Scott
Job Details: 09/08/2022
"Arrived on site for range putting off too much carbon monoxide . Checked bot oven and top burners , both have proper coming on flame . Unit is smoking as with new units will. Allowed range to burn off . Ran co2 detector as well as contractor having a meter as well . Both meters were not detecting any carbon monoxide levels . No gas leaks detected at time of service. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorena, Texas 76655
Jonathan M
Job Details: 09/08/2022
"Arrived on site for a washing machine that wont start a cycle. Inspected unit and work area. Just advised that the unit will not spend and will just flash the cycle has ended. Tested the unit and diagnostics and found the agitator being the only thing that spun in a high speed spin. Ran the unit through diagnostic error codes and found an F7 E4 (basket re-engagement failure). Checked in at the unit and found the slider broken. Replaced the slider and tested the unit. The unit began to have problems testing individual components. Once I was finally able to test individual components, found the unit having a hard time shifting again. Power cycled the unit and ran the unit through a normal water cycle and found the unit working as designed. Test of the unit several other times and the unit was working as designed. I advised the customer to keep an eye on the unit and call back if further issues persist. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lorena, Texas 76655
Jonathan M
Job Details: 09/08/2022
Arrived on site for a dishwasher that has a broken dispenser. Inspected unit and work area. Did confirm the customers complaint and replaced the dispenser. Tested the unit and then the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Hewitt, Texas 76643
Jonathan M
Job Details: 09/08/2022
Arrived on site for a washing machine that is making a screeching sound when the unit starts to spin. Inspected unit and work area. I ran the unit through a high-speed spin and did verify the complaint. Checked underneath the unit and found the cam worn. Did not find the belt worn so replaced the cam. Tested the unit and the unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Riesel, Texas 76682
Jonathan M
Job Details: 09/08/2022
Arrived on site for a refrigerator that is developing condensation in the refrigerator section. Inspected unit and work area. Found the refrigerator door gasket not sealing properly due to a gap in the gasket. Replaced the gasket and used a heat gun to mold the gasket to the cabinet. Advised the customer to give the unit a couple hours to seal properly and shape to the mold. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, Texas 78724
Matthew
Job Details: 09/08/2022
Arrived onsite to replace previously diagnosed parts per Whirlpool tech line. Replaced control console and UI. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Manor, Texas 78653
Matthew
Job Details: 09/08/2022
"Arrived onsite to replace previously diagnosed parts. Replaced compressor, UV dryer, access valve and lokring 6/2 due to aluminum cap tube. Tested unit and unit is functioning properly. Job complete"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Elgin, Texas 78621
Matthew
Job Details: 09/08/2022
"Arrived onsite for dryer buzzing. Upon arrival inspected unit. Tested and unit would only hum when started. Turned drum by had and unit tried starting up. Disassembled unit and found blower wheel off of shaft, binding motor. Replaced motor and secured wheel. Tested unit and unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elgin, Texas 78621
Matthew
Job Details: 09/08/2022
Arrived onsite for dryer not heating. Upon arrival inspected unit. Tested unit and found unit would power on and tumble but not heat. Found failed cutoff. Replaced cutoff. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID OVEN
Model KODE300ESS05
Near Elgin, Texas 78621
Matthew
Job Details: 09/08/2022
Arrived onsite for double oven giving error code. Upon arrival inspected unit. Found error for unit misswired. Unit has been working for several months without issue. Power cycled unit to clear any potential glitches. Power unit and tested. Ran bake cycle on upper and lower ovens. Both preheated and cycled without issues. Unit is functioning properly. Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near Temple, Texas 76501
David Z
Job Details: 09/08/2022
"Arrived on site to follow up on refrigerator not fully cooling. Found freezer is close to temp, RC about 10 degrees warm. Checked sealed system repair and found the weld on tue compressor to the condenser had cracked and had a small leak. Repaired weld and replaced drier. Vacuumed and verified no pressure drop after 10 mins. Charged and tested. Verified good pressures and cooling. Call complete. M"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, Texas 78665
Cliff
Job Details: 09/08/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pflugerville, Texas 78660
Cliff
Job Details: 09/08/2022
Arrived on site to replace previously ordered parts for washer. Replaced control and pressure tube and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, Texas 78634
Cliff
Job Details: 09/08/2022
Arrived on site to diagnose a refrigerator that was not cooling properly. Found evidence fc door was not fully closed at some point causing fc to freeze over. Advised customer on findings and unit is operating properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, Texas 78634
Cliff
Job Details: 09/08/2022
Arrived on site to replace previously ordered parts for microwave. Replaced cavity t-stat and tested unit. Found all is functioning properly at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Taylor, Texas 76574
Cliff
Job Details: 09/08/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR COOKTOP
Model JED3536GB01
Near Lakeway, Texas 78734
Leonardo
Job Details: 09/08/2022
Arrived on site to test unit for cracked cooktop. Found cracks on top right corner not affecting the use of the unit. Customer said they could of set a pot on top and broken. The glass not covered job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Canyon Lake, Texas 78133
Andrew
Job Details: 09/08/2022
Arrived on site and replaced previously diagnosed compressor. Vacuumed system and charged to specs. No signs of any refrigerant leaks. Ideal frost pattern developing. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 09/08/2022
Arrived on site to test unit for no power. Test unit and found unit getting 120v but not responding. Replaced control board and console unit working as designed. Job complete.