Arrived on site and inspected washer not washing properly. Ran diagnostics and found the actuator W10913953 was not inserted into the cam causing the malfunction per service pointer W11531483. Ordering the actuator to complete the repair. Needs more work. This call was an add on on this date. ; ordrng 1 W10913953 (Actuator)

Arrived onsite for unit having lint and creating a burning smell. Opened up the unit and found that the unit had a lot of lint around inside and on the element causing the burning smell. Customer remove all the lint. Put unit back together. Tested the unit. Unit tested good. Customer also stated that it takes about 2 or 3 dry cycle to get the clothes dry. Let them know that there could be clogs inside the wall vent causing the unit to no dry correctly. No issues at this time. Job complete.

Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. Just at the icemaker and found the icemaker motor not turning. Checked voltage to the icemaker and found proper voltage. Replaced icemaker and tested the unit. The unit began to harvest and fill as designed. Call complete.

"On site for fridge leaking. Found ice maker fill tube rubber bushing had a hole in it causing water leaking from top of fridge. Replaced fill tube. Turned ice maker on, verified IM fill, and no leaks found after repair. Call complete."

On site for dishwasher not drying dishes properly. No error codes in diag. Ran diagnostics cycle. Found heater is coming on.

"On site to install previously diagnosed parts. Had to cut out agitator, but found the metal splined portion of agitator is fused onto gearcase shaft. Ordering basket and tub. Returning with previously ordered parts as well. Office to reschedule. AUTHO; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W10528947 (Hub) and 1 W10849477 (Tub ring) and 6 WP8533953 (Hub screws)s and 1 W11038689 (Valve) and 1 AUTHO (AUTHO)"

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised homeowner on findings and venting issue will need to be resolved prior to using unit.

On site for fridge crisper drawer rail broken. Replaced rail. Unit now functioning as designed. Call complete.

Arrived on site for arrange that has a broken door. Inspected unit and work area. Confirmed the customers complaint and found the outer glass door broken. The customer advised that the glass was broken during installation. Replaced outer glass door and nameplate and reattached unit. The unit is now working as designed. Call complete.

"Arrived on site for refrigerator that?s dispensing water and ice intermittently past when the dispenser paddle is done being pressed. Inspected unit and work area. The customer advised that this happens very intermittently and it?s only happened twice within the last month but she wants to make sure that the unit gets fixed prior to the end of her warranty. Could not replicate the issue but the customer states that she?s had several people out to her house while on the same issue and none of the repairs of fixed her problem. Ordering the dispenser paddle, user interface, and flash drive for the updated software. .; ordrng 1 RESEARCH (FLASH DRIVE FOR UPDATED SOFTWARE FOR CONTROL) and 1 WR17X13060 (cover paddle asm ss) and 1 WR17X25503 (display cap touch as)"

"Arrived on site to install previous diagnosed parts. Removed failed spray arm and installed new. Tested operation. All tested good, no water leaks detected during service."

"Arrived on site for a trash compactor that has a cracked face over the push the start button. Inspected unit and work area. Confirmed customers complaint but found that the plastic covering over the start switch had bubbled and started to peel it apart due to extended use.

Arrived on site for dishwasher needing continued diagnostics. Upon arrival confirmed all prior findings. Also found a lot of corrosion around sump assembly. Also confirmed a large hole in dented top right tub corner. Called new techline SR # 1640971392.

Arrived on site to install previously diagnosed forts. Inspected unit and work area. Replaced freezer door and reassembled unit. The unit began to dispense water as designed with no leaks present. Tested functionality of the freezer door and the freezer door was operating as designed. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced cooktop and knob grommets and tested the unit. The unit began to work and operate as designed. Call complete.

On site to install previously diagnosed part. Replaced control. Calibrated. Ran diagnostics cycle. Unit functioning as designed. Call complete.

Arrived on site for a refrigerator that was not cooling. I checked temps and found the FC at 68?F and the RC at 64?F. Upon further inspection I found no frost or ice build up on either evap cover. I could not see a frost pattern not either evap. I put the unit into diagnostics mode and found all airflow components running as designed. I gained access to the back of the unit and found the compressor running. I checked voltage from the black and white at the inverter and found the correct 120VAC and then at the red and black. I found the correct VDC there too. This indicates a failed sealed system. I am ordering a complete SS.Office to reschedule.; ordrng 1 WPW10143759 (UV Drier) and 1 W11506635 (Service Tap) and 1 8201675 (Compressor) and 1 W11094466 (Three Way Valve) and 1 WPW10608485 (FC Evap) and 1 W11492867 (RC Evap)

Arrived onsite for vent hood having grease pour out. Upon arrival cleaned and spoke with customer on unit design and cleaning habits. Job Completed.

Arrived on site to diagnose an ice machine that is over producing ice. Found bin thermistor out of range and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to diagnose refrigerator with ice issues and noise issues, I gained access to the evap cover in the freezer compartment and found that the fan is hitting ice, I found that moisture is getting into the unit from the gasket on the freezer compartment door, I found water pooling on the inside of the gasket where it is drooping. ; ordrng 1 W10407216 (Gasket)"

Arrived on site to test unit for unit not starting when closing door. Test unit and found switches not making contact with door key. Replaced interlock test unit and unit test good job complete.

Arrived on site for flap on lint trap broken off and down in blower . Replaced lint trap and removed broken part . No lint build up. All checked normal. Job complete

"Arrived on site for loud noise when fully opening both fresh food door. Diagnosed rounded out pin on door hinge assembly,replaced hinge,bushing and extension tested door operation noise no longer present"

"Arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit making a popping noise when the compressor is on. The customer identified the noise as what theyre complaint is about. I advised the customer that the noise is normal as the refrigerant is going through the system lines. I placed the unit in diagnostics and tested the thermistors, evap fan, compressor, condenser fan and ice maker. Unit is operating as designed. I advised the customer that the unit is operating as designed and the noises are normal. No water leaks observed during service, job completed."

"Arrived on site to inspect range error code. Upon further inspection, I found the display showing F1E0. Following the tech sheet, I removed and replaced the main control and tested the unit. Unit is operating as designed with no further error codes. Job completed."

"Arrived on site to inspect washer taking too long to wash and not getting enough water. Upon further inspection, I placed the unit in diagnostics showing error code F8E1. Cleared the code and continued with testing. During fill, the unit took too long to fill. The unit operated as designed after fill. I manually tested the valve and found the cold valve not opening fully. I removed and replaced the valve and calibrated. Retested the unit and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer tripping the breaker. Upon further inspection, I found the breaker tripped. Cycled power to the unit and tested voltage at the outlet and terminal block and got 240V. Removed the back panel and inspected the element and cutoffs and found one of the connectors to the element not fully connected. Tested the components and all are within ohms readings range. I disassembled the interior of the unit and inspected the motor and found it good. Reassembled the unit and tested the unit and it is operating as designed. I recommended that the customer have an electrician inspect the breaker and advised that Whirlpool does not approve of GFCI breakers on major appliances. No lint observed during service, job completed."

"Arrived on site to inspect cooktop burner not igniting. Upon further inspection, I tested all of the burners and found the back left burner ignitor does not arc when pressing the valve knob, but will arc when pressing other valve knobs. I removed the cooktop and found the back left burner valve ignitor harness was not fully seated. Reseated and confirmed the others were good and retested. Unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E1. Cleared the code and continued with testing. I manually tested the hot/cold valves and found the cold valve not opening fully. I removed and replaced the inlet valve assembly and calibrated. Retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=6 degrees. Customer advised that the ice maker wasnt working and not getting water. I tested the water dispenser and found no water coming out but I could hear the valve opening and humming. I pulled the unit out and found the water source at the wall was turned off. Also, I found the unit was not leveled properly. Once I placed the unit back in its space, I leveled the unit and provided recommendations for use and care. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a loud screeching noise. I disassembled the unit and found the tension pulley wheel badly gunked up as were the four rollers. Also found the belt beginning to fray.I vacuumed the lint from the unit and cleaned all axles. Reassembled the unit with the old belt and tested and unit is operating as designed. I am ordering the belt and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service ; ordrng 1 WP8547157 (Drive belt) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=17 degrees and RC=51 degrees. I found frost on the evap cover. Removed the cover and found the evaporator engulfed in frost/ice. Inspected the defrost element and found it shorted as was the thermistor. I removed and replaced the defrost element and thermistor and removed the frost/ice from the evaporator. Tested the unit and it is operating as designed. The evaporator began to make a good frost pattern. No water leaks observed during service, job completed."

Arrived onsite for dishwasher not functioning properly. Upon arrival put unit in diagnostics and found wash motor not energizing. Unit does fill and drain. Customer stated dishwasher would partially function if on normal mode and no other selections were made. Customer tried and again wash motor would not energize. Wash motor has total failure.

"Arrived on site for no water or ice. Tested dispenser no water,removed filter tested water dispenser water is dispensing,ran icemaker through a cycle water filled icemaker. Advised customer to replace water filter,if issue continues with new filter will need housing.

"Arrived on site to inspect unit for freezing items in fridge area, upon inspection found the unit at 47 in frudge and 0 in freezer, thermometer in unit was around 34-35, fixed the temps on ui and found the thermistors worked normally. 39 in fridge and 3 in freezer, customer will monitor. Complete"

"Arrived on site for range throwing error code for fan . Customer did a power reset at breaker before visit . Has used unit several times , no reoccurring error . Ran diagnostics,for fan code . Cleared code and did a control reset . Ran preheat to 350, and then 400. No error codes . All checking normal. Did mention if it happens again range would need new blower . No gas leaks detected at time of service.Job complete"

"Arrived n site for dishwasher not cleaning dishes. Performed diagnostics mode, no error codes. Monitored test cycle operation. Found all components operating as designed. Found customer on home water softener system and using to much soap. Spoke with on soap usage and to run cleaner through unit once a month. All tested good, no water leaks detected during service."

Arrived on site for unit not draining and flashing drain error code . Found blue wire on drain connection pulled out of molex . Repinned wire . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site and inspected dryer and found and 120 V on one leg but only 22 V on the other, took pictures. An electrician will be needed to correct the issue.

"Arrived on site for WILL NOT START WHEN BUTTON PUSHED--JUST THE LIGHT COMES ON WHEN YOU PRESS THE BUTTON--NO NOISE. Removed stackable dryers away from the wall and found too much lint and debris behind dryers. Explained to office staff that until all dryers have all been pulled away from the wall and debris and lint has been removed we wont be able to service the dryer. If fire hazard is not removed, most likely the issue will come back and cause the same failure. Returning with all parts and will start with thermal fuse. ; O-emld tckt"

"Arrived on site test unit for F8E0 error code, tested unit found blower fan not working replaced fan, tested unit, unit working as designed no leaks detected job complete"

Arrived on site and to install previously ordered parts. After installing above parts I advised the customer to place a bottle of water inside the freezer compartment and when it freezes its ok to add food to the unit. Job complete

"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics a showing no error codes. Continued with testing and found the unit makes a loud screeching noise during spin cycle. I removed and replaced the gearcase, cam assembly, drive belt and actuator and calibrated. Retested unit and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dishwasher not starting. Checked junction box and found the unit was receiving 120 volts. The unit door switch was operating, but the timer wasnt registering correctly, not allowing the unit to turn on. Ordering the timer to complete the repair. Needs more work; ordrng 1 3373590 (Timer)"

"Arrived on site and inspected ice machine not producing ice. After consulting with the customer, it was discovered a previous company was due to replace both the compressor and evaporator, but Covid protocol canceled the sealed system repair. Ordering the compressor, evaporator for the sealed system repair. Authorization . Unit doesnt produce any ice. All previously ordered parts marked for use on return services. ; ordrng 1 WPW10605286 (Compressor) and 1 W10843121 (Drier tube) and 1 Authorization (Sealed system tech 2 hours), states that autho needed"

"Arrived on site to inspect microwave damage. Upon further inspection, I found the paint peeling off on the bottom panel underneath the turntable.

"Arrived on site to replace previously diagnosed yoke and auger motor on refrigerator freezer compartment, I gained access and replaced both, the unit is now operating properly as designed. Job complete."

"Arrived on site for There is a grease stain inside the washing machine tub. Customer showed me brown areas inside washer. The stains were on the three baffles. Didnt look like gear grease, but placed in diagnostics and no error codes came on. Ran through full diagnostics cycle and when washer went into spin it sounded good. Bearings are not damaged and washer is running as designed. No repairs needed. Recommended affresh cycle with affresh tablets. Eraser should be rubbed gently onto stain to avoid damaging the baffle color. May need to rub hard to completely remove stains and warned customer it may discolor the gray on the baffle but at least the stain would be gone.

"Arrived on site to diagnose refrigerator dispenser not dispensing water properly, upon arrival the customer informed me that the unit is now operating properly as designed after she had changed the filter and ran the water for a few gallons, I verified functionality and checked for any issues at the inlet valve, filter and dispenser, all checked good. Job complete."

Arrived on site for dryer making noises. Inspected unit and work area. Tested operation to verify failure. Disassembled unit and tested each component individually. Found guide wheels at fault. Office to schedule appointment when ETA is available on parts.; ordrng 4 WPW10314173 (support)s

"Arrived on site to inspect unit for not cooling, upon inspection found the unit was having a restriction or leak in top left corner of Evap, spoke with AH and was told to order a full SS. Office to reschedule ; ordrng 1 WPW10143759 (Uv) and 1 W10769822 (Compressor) and 1 W10858281 (Evap) and 1 2hrs (2 hrs) and 1 Sealedsystemtech (Sealed system tech) and 1 W11506635 (Access)"

Arrived on site for ice machine making thin ice still. Upon arrival I found unit full of ice and confirmed that unit was set to thickest lvl but was producing very thin ice. After further testing I found cause of problem was the recirc. Pumps internall float sensor timing out to quickly when res. Tank filled. After replacing pump I reassembled and tested unit. Found ice machine made a full thick layer of ice as designed. Instructed customer to give unit 24hrs to replenish large ice in bin. Call complete

Arrived on site for Washing machine recently started making a ratcheting noise while agitating. Found agitator was loose and wobbled when it was jiggled by hand. Removed agitator to inspect teeth at bottom where it mounts to the gearcase stem. Teeth looked good. Reassembled the agitator and made sure the mounting bolt was tight. The agitator no longer wobbles or seems loose. Asked the customer if we could run a load of towels to test agitator. Once washer went to agitate the noise was gone. If it starts making the loud noise again they will know the agitator teeth are worn and it needs replacement. Customer was loading items by wrapping them around agitator instead of loose heaps. Showed them owners manual section where it covers loading items. This may have caused the agitator bolt to come loose and cause it to wobble and grind teeth.

Arrived on site for powers on but not starting. Captured picture of missing model and serial tag for quick pics. Tested dryer in diagnostics and no errors came on. Tested drum and could hear motor click but drum wouldnt spin. Gained access to the drum and found a large tear in the belt and belt was very loose. Removed drum and found belt was only attached to the idler pulley. Removed belt and installed new belt. Inspected rollers and glides. All moving parts that assist drum functioning as designed. Powered up dryer and drum is turning as designed. Heat is on. Explained to customer to keep the dryer where I left it to avoid crushing the air vent. Air vent venting properly but it is very long and gets tangled if pushed too far against wall. Gave customer a leave behind pamphlet for future reference. Job completed.

"Arrived on site for no ice. Ice in bin,removed housing adjusted wiring and housing,reassembled ice compartment,ran diagnostics icemaker passed water filled in ice tray and bucket switch passed."

Arrived on site to follow up on refrigerator not cooling. Found no cooling in either compartment and compressor sounded weak. Checked pressure and found 30 psi. Evacuated system and replaced compressor and dryer. Vacuumed unit and verified vacuum held for 10 minutes. Checked beads in dryer and found them white and clean. Charged 5oz R134. Verified good pressures and unit cooling. Call complete.

"Arrived on site and replaced igniter, oven is now working properly, took one picture. job complete"

"Arrived on site to diagnose refrigerator that was not dispensing water or ice, or making ice. On arrival customer advised me on the history of the unit, and that door was replaced in 2018. Unit isnt making or dispensing ice, and sometimes water. Found harness had severed wires due to rubbing on the eyelet.

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested and all components came on. I turned the unit on and monitored a cycle and the evaporator never formed a sheet of ice. While testing, the reservoir drain pump stopped operating. I found where the grid cutter connector had shorted. Tested the cutter and found it out of range on ohms reading. Tested voltage at the control and it is good. I found the compressor very hot and a large amount of corrosion on the copper lines. No water leaks observed during service, job completed. Unit left turned off for safety."

Arrived on site to test unit for water constantly filling. Found cold valve was clogged with debris. Advised customer to have plumber clear lines prior to installing valve. Advised this would be the last valve covered for recurring issue. Office to reschedule. ; ordrng 1 W11210459 (Valve)

Arrived onsite for refrigerator rocking back-and-forth. Found leveling legs already extended completely. Upon further inspection found right rear corner damaged. Frame is damaged and caved-in. Unit can?t be leveled. Called tech line for assistance. Provided SR#7732002801. Builder will need to contact supplier. Job complete.

"Arrived on site for refrigerator with water buildup at bottom of RC. Inspected unit and work area. Gained access to inlet valve and RC drain. Found water evaporator drain pan missed aligned and drain frozen over. Cleared drain line with steamer. Tested drain operation. All tested good, no water leaks detected during service."

Arrived on site to diagnose a range that is giving error code. Found main control shorted

Arrived on call for complaint of gas smell. No gas smell detected.

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=6 degrees. I tested the ice maker and it failed to harvest. I removed and replaced the ice maker and retested and the unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to replace front left igniter, replaced igniter, tested unit, unit working as designed, job complete"

"Arrived on site and inspected range and found consul is unresponsive. Replaced it, Console Its still covered under five year parts warranty. After replacement took one picture of range operating properly, job complete"

Arrived onsite for washer leaking. Upon arrival put unit in diagnostics and found stored error code for over suds. Ran auto test and could not find any leaks. Customer stated it?s intermittent. Ran normal load and watched. Found unit has small leak coming from dispenser housing. Will need to order and replace dispenser assembly. Office to reschedule.; ordrng 1 W11465532 (DISPENSER )

"Arrived on site for water leaking. Tested dispenser water leaking from housing diagnosed a defective filter housing,replaced filter housing tested water dispenser no leaks."

Arrived onsite for refrigerator freezer door gasket coming off. Upon arrival found gasket set correctly but not secured. Gasket easily falls off. Replaced gasket for faulty insert. Replaced gasket and molded with heat gun. Unit is now functioning properly. Job complete

"I arrived on site to diagnose a previously installed cooktop that had burned out and tripped the breaker and is no longer showing power, I gained access to the unit and turned on the breaker and verified proper voltage and polarity at the terminal block. I gained access to the module and called tech line and spoke with Anthony to ask why the repeated burn out of the module, he informed me that the unit is not compatible with certain ovens if there is a unit underneath, I gained access and verified the unit is compatible, he informed me that the unit has to have enough room for the fans to ventilate properly which requires 5 3/8 of clearance between the cooktop counter and the oven, I found that there isnt proper clearance sr#7732003902. The correction for this unit would be to either have the cooktop raised or the oven lowered to the point where there is 5 3/8 of clearance between the counter and the top of the oven, otherwise the cooktop will continue to fail. The cooktop is working as designed now after replacing the module, I informed the customer to not use the unit until the clearance issue is corrected. Job complete."

"arrived on site for door handle issues. Diagnosed set screw misaligned,reinstalled set screw correctly checked door and handle operation good."

Arrived onsite for poor wash performance. Upon arrival put unit in diagnostics and found stored error code F7E6 open motor circuit. Ran auto test and all passed. Isolated agitation and spin per troubleshooting and all passed. Put unit back in diagnostics and same error code appears again. Called tech line for assistance. Recommendations:Replace lower harness. Giving error in motor circuit. Provided SR#7731997608. Need to order lower wire harness. Office to reschedule.; ordrng 1 W11376227 (LOWER HARNESS )

Arrived onsite for dryer not heating. Checked incoming voltage and was good. Unit would start but not heat. Upon inspection found failed heater and thermal cutoff. Replaced cutoff and heater. Unit is now functioning properly. Job complete.

"Arrived on site for blower motor not working . Unit has been uninstalled. Found drywall stuck un blades causing motor to burn out . Removed debris from unit , replaced blower motor . Will need mounting nuts, install kit, dampener and motor cover . Ordering said parts . Call to set return ; ordrng 1 W11122643 (Mounting nut) and 1 W10821385 (Mounting kit) and 1 W10843943 (Damner) and 1 W10625423 (Motor cover)"

Arrived on call for complaint of noise. Found bad gearcase will also need agitator. ordrng 1 W11161960 (Agitator)

"Arrived on site washer not dispensing fabric softener. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found error F8-E1 long fill, F0-E2 oversuds and F0-E5 off balance load. Ran manual test and tested inlet valve functions and found working as designed. Found control not activating cold and hot at same time to dispense softener. Will need to replace control. All other components are operating as designed, no water leaks detected during service.

"Arrived on site for refrigerator making loud noise when attempting to dispense ice. Inspected unit and work area. Tested ice dispenser operation and found solenoid causing noise. Removed ice container and tested dispenser operation without. Found noise did not occur. Found shaft on ice container at faucet and will need to replace. Installed new ice container and tested operation. All tested good."

"Arrived on site , found front seal has been pulled of front of drum . Ordering drum . Call to set return ; ordrng 1 WP279368 (High temp adhesive) and 1 W10518375 (Drum)"

"Arrived on site to test unit for gas smell, tested unit found bake igniter taking 3 trys to ignite releasing excessive gas in progress, need new bake igniter to fix issue, office to reschedule ; ordrng 1 WP9758079 (Bake igniter)"

Handed light bulbs to maintenance. Job complete

Looked at the unit for having some frost in the freezer. Looked at the evaporator and saw some ice buildup near the bottom of the evaporator. Upon further inspection. Found that the nipple to the drain hose was clogged. Removed the clog and left over ice in the freezer to help the unit drain better when it goes into defrost. No issues at this time. Job complete.

Arrived on site for Ice make not working/leaking. Found mold hanging from motor. Customer was removing ice and accidentally broke mold off motor housing causing the mold to no longer twist and find home position. Removed ice maker and installed new ice maker. Ran test 44 then 45. Ice maker harvested and filled as designed. Ran another harvest to empty water from mold to allow ice maker to start making ice. Inspected wire harness beneath freezer door. Harness looked good. Informed customer to dump any ice it makes today into tonight and tomorrow morning they can start using the ice it produces.

"Arrived on site to diagnose washer with penny stuck in it, I gained access to the unit and removed the wash plate and was able to remove the penny successfully, unit is operating properly as designed. Job complete."

"Arrived on site for customer complaint of right side door falling off, found hinge broken, ordering hinge. No damage to floor or anything else. ; ordrng 1 W11409290 (Hinge)"

"Arrived on site to install previously diagnosed and ordered part. Due to the unit not having a water hose for the ice maker, I installed a new hose and tested the ice maker and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site replaced ice maker and fan . Ran fan and harvest test all checked normal. No water leaks detected at time of service. Job complete

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice bucket not locked in position and reset bucket. All is working properly at this time and no leaks were found at time of service.

"Arrived on site to replace previously diagnosed parts, found the fan motor was not the correct part, ordering the fan motor. ; ordrng 1 W11087438 (Fan motor) and 1 Cnote (Office to reschedule)"

"Arrived on site to diagnose dishwasher with no power, upon arriving the customer said that the unit has not had power for two weeks, I gained access to the outlet where the unit is plugged in to check polarity and voltage at the outlet and found that the unit was not fully plugged in, I found the voltage and polarity to be good. I ran the unit in a diagnostics service cycle to verify functionality, the unit is operating properly as designed. Job complete."

"Arrived on site to diagnose refrigerator with door gasket issues. Found right RC compartment door gasket torn open with magnet protruding. Part has not arrived yet, will schedule when we receive RC compartment gaskets. ; O-emld tckt"

Arrived on call to replace previous diagnosed part. After installation test operation now the washer runs quite but after about 4 minutes the breaker tripped. Ordered harness. ; ordrng 1 W11344507 (Harness)

"Arrived onsite for dishes having a dirty white film on dishes, and that the top rack is not cleaning. Tested the unit to be sure that the unit is working properly. Unit is working as designed and saw that the top of the unit on the inside is wet. The top spray arm is working. Called tech line let them know of findings. Said to be sure that they are not using more than one pod. When doing a pre rinse to not totally clean the dishes as the soap needs something to cling to as it?s washing. Also if the water coming in is at least 120 degrees also the water maybe hard water coming from the water supply can be the issue as well. No issues at this time.job complete"

Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

"Arrived on site to install previously diagnosed parts. Removed lid latch and installed new lid latch. Removed belt and installed new belt. Customer had a small load to wash so we ran a quick cycle ensuring to load in loose heaps. Washer filled, agitated and spun as designed. No leaks detected. Job completed."

Arrived onsite for potential cooktop issues. Upon inspection found no issues with cooktop. Found that what the customer was noticing was the outline of the insulation on the burners thinking debris got into the glass cooktop. Unit is functioning properly. Job complete

"Arrived on site and inspected washer and found no water flowing from cold water valve in diagnostic. Replaced valve assembly and confirmed operation by running a calibration cycle, job complete"

Arrived on site for a while oven microwave combo not allowing microwave to heat correctly upon rival I confirmed the complaint after disassembling the unit I found the capacitor in diode as well as magnetron at all three failed. Made repairs reassembled and tested unit. Found microwave heating as designed. Call complete

Arrived on site to diagnose a dryer that is not starting. Found motor struggling to run and it will need to be replaced to complete repairs. Issue may also be related to home electric.