Service History 658 - Appliance Express

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Bertram, Texas 78605

Kimo

Job Details: 12/20/2022

"Arrived onsite to install previously diagnosed part. Upon arrival I installed the new gas valve. But could not test unit because the gas fitting for the gas line was stuck in the old valve. Customer will get new gas fitting to complete call

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Bertram, Texas 78605

Kimo

Job Details: 12/20/2022

Arrived on site for a range oven that is not heating. Upon inspection I found that the bake and broil elements showed good resistance. I the put the unit in back and tested for voltage into the bake element and found nothing i checked that the incoming voltage was good a found 240v. I am ordering the control. ordrng 1 W11594224 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Driftwood, Texas 78619

Luis

Job Details: 12/20/2022

"Arrived on site for no cool. Ui unresponsive,evaporator fan and damper operating,ui shows correct high temperatures. Gained access to compressor compartment no power to condenser fan or compressor diagnosed a defective main control. ordrng 1 12002610 (Control)"

We serviced a

MAYTAG OVEN

Model CWG3100AAS

Near Taylor, Texas 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Also noted when ignitor failed it damaged control. Ordering control and return date set; ordrng 1 WPW10201912 (Control)

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Austin, Texas 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for oven not getting to temp. Test unit and found AVERAGE temp at 356? when set at 350 job complete.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near New Braunfels, Texas 78130

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed wash motor. Unit now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 12/20/2022

"Arrived on site and replaced previously diagnosed splutch, belt and actuator. Unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near San Marcos, Texas 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected oven and found Calibration is needed after resetting control panel connections oven is now working properly, job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near New Braunfels, Texas 78130

Andrew

Job Details: 12/20/2022

"Arrived on site and replaced previously diagnosed fill tube, ice maker and hinge cover with switch. Unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed UI. Customer stated unit has not leaked. Found no signs of any leaks. Unit working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near San Marcos, Texas 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found it is in the middle of an apartment, no water hook ups are available only power. Found washer is displaying F6 E3 when his cycle is started. Spoke with tech line, washer does not have a motor control discussed on tech sheet. Tech line recommended replacing main control board. Also confirmed motor windings on stator are within range according to tech sheet, Job complete7735310263"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Austin, Texas 78732

David S

Job Details: 12/20/2022

"Arrived on site to install previous diagnose parts. I replaced the oven door hinges, the inner panel, both the left side lights, and the two cook top burners. I reassembled the unit and tested it. It is now working as designed. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, Texas 78750

David S

Job Details: 12/20/2022

Arrived on site to replace the heating element according to service pointer W11540964. I verified the model and serial number fall in range for the pointer. I installed the new heating element according to the service pointer. I tested the unit and found it working properly. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Buda, Texas 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found saved error code F781, inspected motor assembly and replaced capacitor and motor still will not run. Actuator is also not running. Found connector to actuator is not on properly and after resetting harness connector washer will now work properly, Discussed correct loading for this model and detergent usage for load and go. This is the first high-efficiency washer this customer has owned. job complete"

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Andice, Texas 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect cooktop knobs difficult to turn and a gap on the countertop. Upon further inspection, I found a gap in the countertop on the left upper corner area. When I went to test the cooktop burners, I found the left three knobs difficult to turn. I removed the cooktop to gain access to the valve manifold and found it pushed downward. I adjusted the manifold and reassembled the unit and tested. Unit is operating as designed. I adjusted the installation as well and advised the customer of my findings and repairs. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Georgetown, Texas 78628

Lou

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door being damaged, I removed and replaced the door and installed the nameplate. Leveled the unit and tested door operation and unit is operating as designed. Builder signed for the ticket and I recommended leaving the right RC door closed for the remainder of the day to allow the door gasket to mold to the chassis and all gaps close up. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

Arrived on site to diagnose refrigerator making a loud clicking noise at random. Customer showed me a video of the noise coming from back of unit. Tested damper control and could hear door gears clacking. Replaced damper and retested unit. Verified all working as designed with customer present. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Harker Heights, Texas 76548

Jonathan M

Job Details: 12/20/2022

Arrived on site for a range that has no power. Inspected unit and work area. Confirmed the customers complaint and gained access to the terminal block. Found no voltage going to the unit. Check the breaker for the unit and found that it had been tripped. Check the entire backside of the unit to ensure no wires were grounding and did not find any grounded wires. Plug the unit in and the unit began working operate as designed. Tested all burners and oven and found no failures or the breaker tripping. The unit is working as designed. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, Texas 78738

Scott

Job Details: 12/20/2022

Arrived on site for ice maker dripping . Ran diagnostics and found flex tray is not ejecting cubes properly causing water to overflow into bucket . Replaced IM. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Canyon Lake, Texas 78130

Matthew

Job Details: 12/20/2022

"Arrived onsite for dishes not drying. Upon arrival inspected unit. Ran through diagnostics and found no stored error codes and components functioning properly. Customer stated during last wash unit is now working better. Noticed rinse aid was empty. Notified customer and customer stated has used rinse aid but feels its not beneficial. Instructed customer on use per use and care. Instructed need for hot water supply at minimum 120 degrees, continual use of rinse aid, and proper loading of dishes. Customer will monitor. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Georgetown, Texas 78626

Gerry C

Job Details: 12/20/2022

"RC 6.19 K, FC 21.86 K, IB 14.58 K. I then tested the RC thermistor with a thermocouple placed within the vents at the thermistor mounting point and it registered 41?F and after several minutes climbed to 44, which was within a degree of the prior replaced thermistor. Using thermography and two other meters, I verified accuracy of the thermal test and readings. The only solution to the issue is to move the thermistor out of the housing and more into the actual chambers moving air. I will be contacting the customer later in the day to check progress. No leaks observed during service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Georgetown, Texas 78633

Gerry C

Job Details: 12/20/2022

"Arrived to inspect vibration. I found the lower air duct would vibrate and I applied sound deadening pads provided by the MFG to the lower duct. I also found the high side discharge line to the condenser would vibrate and cause a low frequency rattle and I applied sound deadening material to it as well. Operational test good, no leaks observed during service."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Austin, Texas 78750

Gerry C

Job Details: 12/20/2022

"Arrived to instal previously diagnosed and ordered parts. I found the heating element and thermistor could both be read and shown in circuit. During inspection I found the control had a burnt odor and removed and replaced it. I tested within service mode and all functions were present, including line VAC to the element. The thermistor also read within specifications for the internal temperature of the unit. I removed residual ice from within the evaporator and advised the customer on the importance of ensuring the doors are fully closed to prevent air leaks into the chassis. No leaks observed during service."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Georgetown, Texas 78626

Vincent

Job Details: 12/20/2022

"Arrived on site for range, inspected unit and work area. Installed part ordered by previous tech. Tested and unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hutto, Texas 78634

Vincent

Job Details: 12/20/2022

Arrived on site to install both evaporators. Vacuumed the system and charged it up with 6.0 oz of R134. Advised CX to let it cool for 24 hrs before using. No leaks where observed during service. Job completed.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Round Rock, Texas 78665

Vincent

Job Details: 12/20/2022

"Arrived on site for washer, inspected unit and work area. CX complaint was unit not work properly. Tested in diagnostics and no error codes where present. Tried running a diagnostics cycle and only drain pump was coming on. I replaced the control and retested and its now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Round Rock, Texas 78665

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a dryer that is not heating on high setting. Found temp switch failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Coupland, Texas 78615

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found leak at connection at compressor. Repaired refrigerant leak and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No water hooked up to unit.

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Taylor, Texas 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Georgetown, Texas 78633

Tyler

Job Details: 12/20/2022

Arrived on site for washer not allowing lid to shut properly. Upon arrival confirmed issue and found hinge had broken through lid mount cuasing lid not to evenly shit and activate lock. Replaced lid. Found unit working as designed. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Lakeway, Texas 78734

Luis

Job Details: 12/20/2022

"Arrived on site. Removed thermistor harness in freezer section checked continuity oh thermal fuses one passed the other to neutral failed diagnosed a defective harness,replaced harness ran diagnostics all fans powered on . Unit passed all other diagnostic test"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Austin, Texas 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to install legs and kickplate. Installed both legs and kickplate test unit and unit test good Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV03

Near Temple, Texas 76502

Jonathan M

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dry dryer, and coupler. Charge the unit up with 125 psi of nitrogen in the unit health pressure for 15 minutes. Vacuumed down the unit and found the pressure hold for another 15 minutes. I charged a unit up with 56 g of R600 and tested the unit. I found the unit cooling and operating as designed. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose oven that had some damage due to melted foil. Examined unit and took pictures if cavity bottom. Called tech line and provided photos, SR7735312444. Unit is non repairable due to liner coating being affected. Advised customer that foil can only be used on racks with a 1 inch gap on both sides, per page 6 of the use and care guide. Unit is usable, damage is cosmetic in nature only. Advised customer of non repairable state. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Temple, Texas 76504

Jonathan M

Job Details: 12/20/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit still will not power on. Grand access to the filter board and found the fuse blown. Replaced the fuse and tested the unit again. The unit began to work and operate as designed. I tested the unit on a one minute cycle with water inside the cabinet and found the unit heat up and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Temple, Texas 76504

Jonathan M

Job Details: 12/20/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled the evaporator section and found the heater connector from the freezer harness not connected onto the heater. Fixed the connection and went ahead and replaced the evaporator thermistor due to the prior technician advising that that was open. Reassembled the unit and the unit began to cool and operate as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS20

Near Waco, Texas 76712

Jonathan M

Job Details: 12/20/2022

Arrived on site for a wall oven that has a dented door. Inspected unit and work area. Confirm to the customers complaint and replace the outer door and name badge and tested the unit. To work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Dripping Springs, Texas 78620

Luis

Job Details: 12/20/2022

Arrived on site for noise complaint. Adjusted back cover tested unit unit working as designed.

We serviced a

WHIRLPOOL OVEN

Model KEBC107KSS0

Near Austin, Texas 78733

David S

Job Details: 12/20/2022

Arrived on site to install previous diagnosed part under a one year warranty. I gained access to and replaced the tod I reassembled the unit and tested it. I found it heating and working as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Round Rock, Texas 78665

Vincent

Job Details: 12/20/2022

"Arrived on site for range, inspected unit snd work area. House was vacant. Install new panel. Job completed."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Austin, Texas 78746

David S

Job Details: 12/20/2022

"Arrived on site for ice machine leaking. Customer stated the drain hose came out and the line is leaking at the wall valve. I tightened the wall valve and ensured it is no longer leaking. I reinstalled the drain hose with a new hose clamp to ensure it does not come off anymore. I ran the unit and found it filling and draining properly, with no more leaks. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Austin, Texas 78731

David S

Job Details: 12/20/2022

Arrived on site for washer making a weird noise. I inspected the unit and work area. I found the actuator has come out of the cam loop. I reinstalled the acutuator arm back into the cam loop and clipped it into place. I calibrated the unit and ran a diagnostics cycle. I found the unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose dishwasher that was throwing an F8E4 error, float switch. Removed toe kick and checked float, found tray full of water. I dumped the water out shr checked for source of leak. Repeated vent gasket, and also found tub was not squared. Unit does have the updated heater, and I did not see water coming from heater. Adjusted level and square of unit. Tested and verified no further drips coming out. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

"Arrived on site to follow up on refrigerator that was not cooling. Examined unit and found it was wobbling if you even touched it. I examined the cabinet and found it slightly bulging. Opened doors and found gaps all over the liner, allowing air to infiltrate. Found massive air gap in bottom right corner by door hinge, where lower horizontal million appears to be shifted left, tucked into liner, and gapping on the right, possible due to damage. Unit is non repairable due to cabinet damage / gapping. Called into tech line and reported findings. SR7735314570. Also reported with trade partners. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

Arrived on site and replaced strike and catch to resolve dryer door popping open. Tested and verified door is sealing tight. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JS1

Near Jarrell, Texas 76537

Tyler

Job Details: 12/20/2022

Arrived on site for range not heating correctly. Upon arrival confirmed issue and found f6E1 in diagnostics. I found control failing to send correct power to bake element during preheat and sensor out of manufacturing specs. Replaced control and sensor. Reassembled and tested unit and found no failures. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Salado, Texas 76571

Tyler

Job Details: 12/20/2022

Arrived on site for dishwasher not draining. Upon arrival confirmed issue and found F9e1. Upon further inspection I found that the drain hose had been clogged from backflow to the disposal. Cleared debri and found unit functioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Temple, Texas 76504

Tyler

Job Details: 12/20/2022

Arrived on site for washer not cycling through spin correctly. Upon arrival confirmed issue. Found f7e1. Found cam had come loose from gearcase. Tighten down cam and found unit functioning as designed with no leaks call complete

We serviced a

KITCHENAID COOKTOP

Model KICU509XSS00

Near Austin, Texas 78749

Leonardo

Job Details: 12/20/2022

Arrived on site to replace module. Replaced module test unit and unit test good job complete.

We serviced a

IKEA VENTHOOD

Model IHW51UC0FS1

Near Austin, Texas 78739

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for light not working. Test unit and found shorted light sockets. Replaced lights test unit and unit test good job complete.

We serviced a

KITCHENAID COOKTOP

Model KCGC558JSS00

Near Driftwood, Texas 78619

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for right front burner not igniting. Test unit and found burner head not sitting correctly. Secured burner head test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Seguin, Texas 78155

Matthew

Job Details: 12/20/2022

Arrived onsite for refrigerator slow ice production. Upon arrival inspected unit. Found a few batches worth of ice in the bucket . Ran harvest and passed and filled as designed. Spoke with customer and confirmed unit does produce just not quickly. Notified customer of harvest cycle and time frame. Will take 3 days with no use to fill the ice bucket. Called tech line for assistance to confirm. Spoke to Cliff SR#7735312108. Confirmed unit is functioning as designed. Job complete

We serviced a

JENN-AIR OVEN

Model JJW2730DS03

Near Seguin, Texas 78155

Matthew

Job Details: 12/20/2022

Arrived onsite to replace faulty console. Replaced console and tested. Ran upper and lower ovens. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Seguin, Texas 78155

Matthew

Job Details: 12/20/2022

Arrived onsite for refrigerator lights not functioning. Upon arrival inspected unit. Found upper fridge module shorted. Left side second led shorting module. Replaced module and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near China Spring, Texas 76633

Jonathan M

Job Details: 12/20/2022

"Arrived on site for a refrigerator that is creating condensation in the refrigerator section. Inspected unit and work area. Checked all the gaskets and found the gaskets sealing properly. Opened up the refrigerator door and found a massive gap in the liner and cabinet at the bottom right hand corner causing the issue. The gap seemed too large to fill with silicone so I called Whirlpool Techline and spoke to Austin SR# 7735317552. He had me send him a couple photos of the gap in question. He advised that based on the photos, the guy was too wide to silicone and would be sent to review for replacement. I advise the customer of Techlines findings and told the, that Whirlpool would be in contact with myself or he customer depending on the next steps. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW1

Near Austin, Texas 78741

Joe Z

Job Details: 12/20/2022

"Arrived onsite for unit putting burned/ Smokey smell on clothes. Upon arrival customer stated that clothes smell smokey. I ran unit and get a kerosene/ diesel type smell. Removed front panel to inspect flame and flame has a lot of yellow.after observing the surroundings found customer is having remodeling done on 1st floor and in garage. As well as customer operates dehumidifier. Called techline for assistance. I let tech know I replaced burner assembly and have same result. Tech determined that smell is coming from outside of unit from remodel work such as drywall and paint, etc. tech mentioned that air circulates in HVAC system and spreads throughout home causing inconsistencies with flame causing a fuel type smell. Unit is operating as designed. tech gave SR# 7735314247. Called SAFTEY , explained what techline and I Spoke about. and was given Sr#7735264481. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78745

Joe Z

Job Details: 12/20/2022

"Arrived onsite for not dispensing ice. Upon arrival inspected unit. Found the ice bin completely filled with ice ,but ice bin was not inserted correctly not allowing ice to dispense. Inserted bin correctly and ice now dispenses. Job complete"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Austin, Texas 78745

Joe Z

Job Details: 12/20/2022

Arrived onsite to install previously ordered part. Replaced flame spreader. Test unit. Unit lights and heats correctly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bertram, Texas 78605

Kimo

Job Details: 12/20/2022

"Arrive onsite for a refrigerator that is not producing ice. Upon arrival I ran the ice maker in harvest test mode and it passed, I then ran a ice maker fill testing and found that the was no water flow I then replace the filter housing and water valve. And tested again and found low water flow. Upon further inspection I found no kink i water lines but I did find hard water buildup on the fill tube I cleaned it up and tested again and found water flow had Improved. unit operating as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bertram, Texas 78605

Kimo

Job Details: 12/20/2022

Arrived on site for a washer that will not Agitate or spin. upon inspection I found that the capacitor was leaking oil. I replaced it and tested unit and found unit operating as designed. Job completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Liberty Hill, Texas 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a refrigerator that is not producing ice. Upon arrival I put unit into diagnostics mode and ran a harvest test and found that it did not. I then checked codes and found motor lost home position code I replaced the icemaker and tested unit and found unit operating as designed. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Austin, Texas 78702

Wesley

Job Details: 12/20/2022

Arrived onsite for refrigerator doors not aligned. Advised customer on findings and was able to correct door alignment by adjusting the feet to achieve proper alignment. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Leander, Texas 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for dishwasher cleaning light blinking. On inspection found water in the overflow tray. Pulled the tray out in dried the tray out. I looked for water leaks and could not find a leak. I noticed that the inlet valve hose was not tightened all the way. Tighten it up and reinstalled the overflow tray. Told customer that there l did not find the leak and to use the unit to see if tightened the hose up fixed the issue. No water leaks detected during service.

We serviced a

GE MICROWAVE

Model PEB7226SF1SS

Near Leander, Texas 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for MW sparking. On inspection when the unit turns on there is a very bright light that appears in a few seconds. Took the megaton off and found that the antenna was burnt looked at the wave guide and found that there was paint missing from inside the wave guide.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Dripping Springs, Texas 78620

Luis

Job Details: 12/20/2022

"Arrived on site for a defective compressor replaced defective compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near San Marcos, Texas 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected dishwasher and found tub is full of water. Found knock out was not removed from garbage disposal during installation. After clearing knock out dishwasher will now drain properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Leander, Texas 78641

Maurice R

Job Details: 12/20/2022

"Arrived onsite for previously diagnosed parts. Installed parts heater,harness and thermistor. Informed customer to wait 24 hours before loading food into the unit. No water leaks detected during service."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Buda, Texas 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator per W11531483 and it is now working properly, job complete"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Spicewood, Texas 78669

Scott

Job Details: 12/20/2022

Arrived on site for dead washer . Outlet has proper voltage . Found resistance on drain pump showing pump had failed . Replaced pump and control. Still not powering up. Replaced UI. Unit is now powering up. Ran diagnostics and washer passed diagnostics wash test. No water leaks detected at time of service. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Buda, Texas 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found F7E one saved error code. Set washer into a diagnostic cycle and found capacitor has failed. Replaced capacitor with truck stock And washer will now complete Spin and agitation tests, job complete w11395618"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Marion, Texas 78124

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed failed wash motor. Replaced sump and motor assembly. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS01

Near New Braunfels, Texas 78133

Andrew

Job Details: 12/20/2022

"Arrived on site to test unit for no power. Unit is hard wired in, found L1 popped out of wire nut. Fixed wiring and secured with electrical tape. Unit heated good to 350. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL04

Near Austin, Texas 78731

David S

Job Details: 12/20/2022

"Arrived on site to install previous diagnosed parts. I gained access to the filter housing, the right door gasket and the freezer slides. The unit is now working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Manor, Texas 78653

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not filling with water. Upon arrival inspected unit. Ran test and found no water from valve. Inspected valve and valve was good. Inspected water supply and found supply turned off. Turned supply on and tested. Unit is now functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model KVWB606DSS3

Near Manor, Texas 78653

Matthew

Job Details: 12/20/2022

Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Found power connector not secured. Secured connector and tested. All light and fan speeds are functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, Texas 78747

Scott

Job Details: 12/20/2022

Arrived on site for washer not starting and door locked . Ran diagnostics and got long drain error . Found drain pump harness wires broken . Respaded wire connector. Pump is now coming on . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Lakeway, Texas 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Found weak sump and motor. Will need new sump and moto. Advised customer not to use unit because of possible leak

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed igniters. Unit now working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78741

Joe Z

Job Details: 12/20/2022

"Arrived onsite for no power. Upon arrival inspected unit. Test polarity and is good. Removed outer door for access to control. Getting 120VAC to control. Control is sending out correct voltage to UI. Need to replace UI to be able to get into diagnostics to see if there are other issues. Replaced UI and test unit. Unit now operates correctly. Ran diagnostics test and unit is operating as designed. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW00

Near Austin, Texas 78757

Wesley

Job Details: 12/20/2022

Arrived onsite and tested for icemaker failure. Found ice level arm disengaged from receiver. Re engaged and set up icemaker for smooth operating. Cycled. All checks good. Advised customer on findings and advised that if arm is engaged and production problems continue that an icemaker may solve the issue.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS1

Near Austin, Texas 78757

Wesley

Job Details: 12/20/2022

Arrived onsite for unit with thin ice production and found unit with very weak inlet water pressure. Determined valve failure. Completed repair. All checks good

We serviced a

GE REFRIGERATOR

Model GSH22KGMBWW

Near Georgetown, Texas 78633

Lou

Job Details: 12/20/2022

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that everything in the fresh foods section is freezing. I tested temps in the RC section in the middle and temps were 29 degrees. I tested on the top shelf and got 25 degrees. I tested the RC thermistor and it showed 14.58 kohms which is in range. I found the damper wide open and tested it,and found the motor was bad. Removed and replaced the damper and tested and unit is operating as designed. No water connections to unit/no water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QKS00

Near Austin, Texas 78730

David S

Job Details: 12/20/2022

Arrived on site for fridge section not cooling but the freezer is cooling. I inspected the unit and work area. I gained access to the return vent and found it frozen closed. I inspected the door gasket and found the freezer gasket torn in the bottom left corner allowing air to leak in and cause the return vent to freezer over. I steamed out the return vent and found air flow restored. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Georgetown, Texas 78633

Lou

Job Details: 12/20/2022

"Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the heating element was shorted and broken. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit operated as designed, except for the element. I removed and replaced the element and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

GE REFRIGERATOR

Model Gfd28gsless

Near Georgetown, Texas 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect refrigerator with loud fan and ice build up. Upon further inspection, I tested temps in the FC=-9 degrees and RC=42 degrees. I disassembled the RC section and found ice built up on the evap cover on the left side and the evap fan not operating. I removed the back tower to gain access to the fan and found it plugged in but not operating. I was able to get it to jump start and advised the customer that due to the ice accumulation, I would have to have them unplug the unit and allow it to defrost before I could go any further to prevent further damages. I reassembled the unit and no water leaks observed during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Austin, Texas 78746

Scott

Job Details: 12/20/2022

"Arrived on site for LED lights dim . Replaced all light modules under service pointer . All lights are functioning properly. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Lakeway, Texas 78734

Scott

Job Details: 12/20/2022

"Arrived on site for washer door staying locked after cycle . Ran diagnostics got 3-1,6-3,5-2 codes . Unit passed diagnostics wash test . No kinks or hole in pressure hose . Did find build up in air bladder . Recommended running clean cycle , before any parts replacement . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Lakeway, Texas 78738

Scott

Job Details: 12/20/2022

"Arrived on site for washer flashing error code . Ran diagnostics and got ui not communicating with acu , also acu not communicating with UI. Ui has no sounds and buttons would periodically not work. Replaced UI. Ran diagnostics and no error codes and unit passed diagnostics wash. No water leaks detected at time of service. Job complete"

We serviced a

LG WASHER

Model WM3670HVA

Near Georgetown, Texas 78626

Gerry C

Job Details: 12/20/2022

"Arrived to inspect unit not starting tub clean cycle. After discussing the issue with the customer, I found there were several occasions where the unit would advised them to perform the tub clean cycle. Further inspection revealed a slight blockage in the strainer, but the front bellow drain was completely plugged and there were signs of excessive detergent use and heavy sudsing during testing, denoting detergent buildup within the unit. I cleared the bellow drain and then removed a small amount of debris fro the drain pump strainer and tested. All functions were present in customer mode and the unit operated as designed. I discussed detergent type and amounts for their usage and softened/treated water. No leaks observed during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, Texas 78750

Gerry C

Job Details: 12/20/2022

"KRFC300ESS01 Arrived to inspect no cool. The customer experienced a general decline in cooling over the preceding month and there were noises heard that may have been frost building in the evaporator and into the fan. The unit has been unplugged for at least a day upon arrival and there were no signs of excessive moisture within the condensate pan. The compressor drew .65 amps after five minutes and I tapped the system for pressure inspection. Upon tapping the system, I found it in 17 of vacuum, denoting a high side leak. I pressurized to 140psi and found an approximate 1 psi, per 10 minute drop. During the pressurized phase of testing, I leak tested every accessible connection within the chassis with leak testing solution and found no visible signs of leakage. I advised the customer that the unit has an internal high side, cabinet leak that is not repairable and they elected to go no further with any attempted repairs. No leaks observed during service. Service call only."

We serviced a

SAMSUNG DRYER

Model DB56H9100EG/A2

Near Austin, Texas 78728

Vincent

Job Details: 12/20/2022

"Arrived on site for dryer, inspected unit snd work area. Customers complaint was dryer door not latching. Tested unit and frond the door receiver broken. Unit is now operating as designed. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Braunfels, Texas 78130

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Checked supply voltage and was 0vac. Checked source and found no power from outlet. Checked breaker and was not tripped. Ran unit to different outlet and unit powered on and was functioning properly. Notified customer needs to resolve the issue at the outlet. Unit is functioning once connected to power. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Round Rock, Texas 78664

Cliff

Job Details: 12/20/2022

"Arrived on site to diagnose a dryer with odor issues. Tested all parts and components and found no failures to unit at this time. Did note external venting runs through foundation and due to high air moisture, possible musty odor due to lint in vent staying wet. No repairs can be done to dryer to solve issue. Vent will need to be cleaned to help with odor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW

Near Austin, Texas 78738

Luis

Job Details: 12/20/2022

"Arrived on site for no cool in fresh food section. Removed cover found fan not running good voltage,found frozen drain,cleared drain replaced defective fan powered unit on fan powered on,checked drain good water flow.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Georgetown, Texas 78633

Tyler

Job Details: 12/20/2022

Arrived on site for refrigerator dispensing water slowly. Upon arrival confirmed issue. After further testing I found filter head asm failing. Replaced housing and then found filter still failing. I installed filter. Found dispenser functioning as designed with no leaks call complete

We serviced a

KITCHENAID RANGE

Model KGRS505XSS03

Near Georgetown, Texas 78633

Tyler

Job Details: 12/20/2022

Arrived on site for range not allowing any proper bake functions. Upon arrival confirmed issue and verified both igniters had stable 120 supply. Found upper igniter wasnt wired correctly and redid connectors. I made repairs. Found both ovens functioning as designed. No gas leaks present. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, Texas 78734

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for door falling. Test unit and found hook on hinge had come off. Secured hinge test unit and unit test good

We serviced a

KENMORE WASHER

Model 110.2600201

Near Taylor, Texas 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a washer that is not cycling properly. Found bearings failing in gearcase and drain pump failing. Due to age and cost of repairs homeowner is replacing unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Taylor, Texas 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found wiring at fc door hinge broken and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

LG WASHER

Model WM4000HBA/01

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for water remaining in softener dispenser area. Found softener build up was interrupting siphon. Removed build and unit is now working as designed. No leaks detected.