"Arrived onsite for dryer buzzing. Upon arrival inspected unit. Tested and unit would only hum when started. Turned drum by had and unit tried starting up. Disassembled unit and found blower wheel off of shaft, binding motor. Replaced motor and secured wheel. Tested unit and unit is now functioning properly. Job complete"

Arrived onsite for dryer not heating. Upon arrival inspected unit. Tested unit and found unit would power on and tumble but not heat. Found failed cutoff. Replaced cutoff. Tested unit and unit is functioning properly. Job complete

Arrived onsite for double oven giving error code. Upon arrival inspected unit. Found error for unit misswired. Unit has been working for several months without issue. Power cycled unit to clear any potential glitches. Power unit and tested. Ran bake cycle on upper and lower ovens. Both preheated and cycled without issues. Unit is functioning properly. Customer will monitor.

"Arrived on site to follow up on refrigerator not fully cooling. Found freezer is close to temp, RC about 10 degrees warm. Checked sealed system repair and found the weld on tue compressor to the condenser had cracked and had a small leak. Repaired weld and replaced drier. Vacuumed and verified no pressure drop after 10 mins. Charged and tested. Verified good pressures and cooling. Call complete. M"

Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to replace previously ordered parts for washer. Replaced control and pressure tube and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a refrigerator that was not cooling properly. Found evidence fc door was not fully closed at some point causing fc to freeze over. Advised customer on findings and unit is operating properly at this time. No leaks were found at time of service.

Arrived on site to replace previously ordered parts for microwave. Replaced cavity t-stat and tested unit. Found all is functioning properly at this time.

Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to test unit for cracked cooktop. Found cracks on top right corner not affecting the use of the unit. Customer said they could of set a pot on top and broken. The glass not covered job complete.

Arrived on site and replaced previously diagnosed compressor. Vacuumed system and charged to specs. No signs of any refrigerant leaks. Ideal frost pattern developing. Job complete.

Arrived on site to test unit for no power. Test unit and found unit getting 120v but not responding. Replaced control board and console unit working as designed. Job complete.

Arrived on site to test unit for unit shutting off. Ran unit and normal cycle and unit ran all the way did not shut off. Cant duplicate problem

Arrived on site for a washing machine that is making a banging sound when it spins and its not completing every cycle. Inspected unit and work area. The customer advised that sometimes the unit vanishes and completes the cycle but other times when they run it the clothes or load in the washer is still wet. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test and the unit ran as designed. The customer requested that we run a cycle through a drain and spin so they could show me what happens. Ran a load of jeans and got the jeans wet. Then ran the unit through a drain in span and found the unit working and operating as designed. The banging sound that they were hearing was the drain hose hitting the back wall during the spin. The unit completed the drain and spin and is working as designed. Advise the customer that the only reason They would have wet clothes at the end of the cycle is if they had an issue with the unit which the unit wouldve recorded or if it were an out of balance issue. The customer did state that they have had a few loads that made a lot of banging sounds. I did advise them against mix loading as they explained that they wash jeans and shorts together. Went over user guide in the unit is working as designed. Call complete.

"Arrived on site for a refrigerator that has a light out in the refrigerator section, has ice that wont drop out of the shoot occasionally, and its freezing items in the refrigerator section near the vent. Inspected unit and work area. Noticed that the customer had the refrigerator completely full And overstocked. Explain to the customer the most likely issue with food freezing in the refrigerator section was due to food placement and lack of airflow inside the refrigerator section. Advise that everything in front of the van freezes but I explained that most of those items that were freezing were blocking the airflow of the incoming freezer temperature air. Did confirm a light out in the refrigerator section on the module so replace the module. Tested the ice dispenser in the unit began to dispense ice as designed. The customer stated that they dont really have too big of an issue with the ice dispenser clogging up in the chute but it does happen from time to time. I did explain to the customer that that can be due to ice clumping and or normal use due to the design of the chute. Customer is aware and advised that he is not as concerned with that issue. The unit is now working as designed. Call complete."

Arrived on site for washer needing previously diagnosed slider. Upon arrival installed required part. Tested unit and foundno leaks and unit could cycle as designed with no codes. Call complete

Arrived onsite for Friction pads broke off. Upon arrival found pads failed. Replaced both pads. Door opens correctly. No leaks present at this time. Job complete

Arrived on site. Installed coasters and pedal tested operation unit working as designed.

"Arrived on site and found standing water in washer and F9 E1 Showing on display. Inspected drain pump and found red wire is broken. Repaired wire and drain pump is now running and removed water in tub. washer is now operating properly. This issue continues prescreen a new lower harness, and drain pump, and control. Job complete"

"Arrived on site and found control panel is not responding. Removed control panel and confirmed incoming power is correct. Replaced control panel and dryer is now working properly, job complete"

Arrived on site and inspected range and found wire to bake element has burnt out at connection. Cut off 6 inches of wire and reset with a new connector and it is heating properly took pictures 7734518512

"Arrived on site for washing machine going out of balance. I inspected the unit and work area. I found the gearcase leaking oil. I replaced the gearcase, cam, and belt. I recalibrated the unit. It is now working as designed. Job complete."

"Arrived on site for icemaker, inspected unit and work area. Found water line frozen again. As I was testing the ice maker it stop working. I went ahead and replaced ice maker and valve. I also found the filter was clogged. I advised CX to get a new one and if it continued with the problem we would have to replace the filter head. No leaks where observed during service. Job completed."

Arrived on site for oil burning smell. Found actuator had slipped of cam. Belt look like it glazed over . Called safety they approved actuator and belt repair. Sr M145m10wpl1Replaced parts . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site. Found water over spraying on icemaker causing water to leak,installed new tube and valve,tested water fill no over spray and no leaks."

"Arrived on site for dispenser issue. Icemaker design is with large cubes,cubes jamming in ice chute,informed customer due to design there is no repair and customer will need to remove ice once jammed in ice chute."

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new motor, blower wheel, and housing. And t tested unit and found unit operating as designed job complete."

Arrived on site. Found ice on bottom of freezer section diagnosed a frozen drain advised tenant to defrost unit to clear drain line.

Arrived onsite for dryer not working at all and found tripped breaker. Restored function and advised customer that electrical should be inspected and repaired in event of repeat failures. All else checks good.

Sr#7734544566 spoke to Scott. arrived onsite for repeat f8e4 after 3 weeks of use. Unable to replicate a leak and verified not leaking from sump tub seal like previous visit. Called techline and documented repeat f8e4 and leaking. Unable to replicate leak. Residue in the overflow pan indicating possible oversudsing causation. Documented customer is not interested in further repair attempts and advised customer to call whirlpool customer care to pursue non repair solution.

Arrived onsite and replaced the gearcase and the washplate. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived onsite and repaired unit by replacing the failed solenoid. All checks good.

Arrived on site for error code OE. On inspection the error code is pump not working. Ran unit in diagnostic mode and the pump was chattering. We tested the main bearings for tub and they are in good shape. Replaced the Circulation pump and tested the unit in diagnostic mode. Unit working as designed. No leaks observed during service.

Arrived on site for refrigerator needing previously diagnosed door switch. Upon arrival installed part and found unit now functas designed call complete

"Arrived on site to diagnose oven with time changing. Advised customer that this is due to the unit trying to sync up with the world clock, and since unit is not connected to wifi can cause the time change. Assisted customer with linking unit to wifi and whirlpool app. Unit should now properly link and sync with world clock. Call complete."

"Arrived on site to follow up on refrigerator not making ice. Tested icemaker cycle with test 44, found time out result and icemaker not moving. Traced voltages and checked door harness. Found proper dc voltage at terminal block under unit at connector, but voltage is not reaching the icemaker, indicating failed harness somewhere in the door. Could not find a broken wire at the bottom where it could be repaired. Advised customer needs to contact whirlpool to discuss door replacement due to failed wiring. Call complete"

Arrived on site for refrigerator needing not door. Upon arrival replaced door and found door switch being properly activated. Unit functioning as designed. Call complete

"Arrived on site to follow up on dishwasher making clunking sound from lower spray arm. Removed lower spray arm and clocked per service manual, and made sure it was properly seated. Spray arm took a couple tries to get seated, and may not have been locked in. Hand turned the arm to verify the blades were not contacting the rails or tub. Ran in test cycle and found the clunking gone. Customer advised if it skips gears or makes noise we can replace arm. Call complete."

Arrived on site for washer with tub off balance/alignment. Upon arrival confirmed issue and found suspension rods failing and had no springy-ness. Replaced rods reassembled and tested unit. Found low water pressure from cold side hose at cutoff as well as leak from hot water cutoff and notified customer of findings. Found washer functioning call complete

"Arrived on site to inspect cooktop burner not working and knob melted. Upon further inspection, I tested all burners and found the middle burner wont ignite. The ignitor is functioning but the burner is not getting gas. I removed the burner and the orifice and found debris inside the orifice. Cleaned the orifice and retested and burner is operating as designed. I found the front right burner knob was melted and the stem was broken keeping it from turning the valve stem properly. I removed and replaced the knob and retested and it is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site and inspected microwave and found currently it is not making any rattling noise and is heating properly. Sent a short video to KV/service management after running microwave several times. Removed several panels and inspected wiring, control, and turntable motor. Did not see any issues. If microwave were to stop heating for repair Magnetron

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Replaced sump and motor. Test unit and unit test good job complete.

"Arrived on site for moldy bellow and dispenser . No water leaks detected at time of service. Job complete"

"Arrived onsite for Small amount of moisture water appears on floor in front of washer when used, and a small spot of rust is forming at bottom front. Upon arrival inspected unit and all areas were dry. Found a moisture stain on floor near the area that has rust. Inspected gearcase and there are no leaks ran a wash cycle and there are no leaks. Inspected hoses and pump, they are good with no leaks. I believe that these are old stains on the floor. Customer just wanted to be sure that there were no leaking components. Customer will leave a pad on floor to inspect if there are any new leaks. No leaks present at this time.

"Arrived on site to test unit for no ice production, tested unit found E2 error code, IM lost home position. replaced ice maker, ran harvest and fill cycle, all passed, no leaks detected job complete"

"Arrived on site to test unit for no ice production. Found ice in ice maker. Ran diagnostics and found unit was thinking ice bin was full. Replaced emitter and receiver, unit now working as designed. Ice maker responding and no stored error codes. Ice maker filled as designed.

Arrived onsite to turn off gas at the main valve because the front left burner on the cooktop would not turn off. Upon arrival I was able to turn the gas off

Arrived on site for ice build up in the ice chute. I inspected the unit and work area. I found the ice door not sealing all the way around. I installed a new ice chute assembly. I removed the frost build up and tested the unit. It is now working as designed.Job complete.

"Arrived on site to test unit for not getting up to temp, tested unit found bad igniter, replaced igniter, tested unit to 350 unit is now functioning properly, no leaks detected job complete"

"Arrived on site to test unit for water leaking from front left side, tested unit found no water or ice buildup on FC and RC bottom, customer stated it happens sometimes, removed back panel and found drain tube slightly off, removed drain tube and found it clogged, cleared out drain , advised customer to monitor for improvement and if issue persists, take video and monitor ice box to see if ice is melting and call us back , job complete"

"Arrived on site for oven, inspected unit and work area. Found oven not responding. Uses my appliance dolly and removed the oven from the cabinet. I then gained access to the controls and found the power supply board dead. Replaced board and tested. Unit is now operating as designed. Reassembled and remounted to cabinet.

"Arrived on site to inspect microwave display not working. Upon further inspection, I found the unit with power, but the display and none of the keys were functioning on the control panel. I removed and replaced the control panel and checked for error codes. I found F6E8 and cleared the code. Tested the unit and it is operating as designed. Job completed."

"Arrived on site to inspect wall oven broken parts. Upon further inspection, I found the inner door glass of the unit door had been broken. I installed the new glass and tested the door operation and it is operating as designed. Job completed."

"Arrived on site to inspect washer banging around in spin cycle. Upon further inspection, I pushed down on the wash basket and when it came back up, it bounced around and didnt come straight up. I demonstrated to the customer as well. I removed and replaced the rods and tested and unit is operating as designed. I demonstrated to the customer how the basket is supposed to come back up when pushed down. No water leaks observed during service, job completed."

"Arrived onsite for failed disposal Completed repair. All checks good."

"Arrived on site to inspect refrigerator defrosted and water pooling in the freezer section. Upon further inspection, I found the freezer section warm and the fresh foods section cooling but not where it should be temp wise. I found no frost pattern on the FC evaporator and the RC evaporator engulfed in ice/frost. Also found the coils dirty and customer cleaned them. Placed the unit in diagnostics and tested in test 4 and the unit continued to fail. I tested the compressor and it is ramping up in speed. I found the RC evap drip pan badly warped, as well. The deli control was on and the harness was good. I advised the customer of the issues weve been finding with this and another model and had the customer read the disclaimer provided by management. No water leaks observed during service, job completed."

"Arrived on site for icemachine, inspected unit and work area. Tested unit and had no power. Tested voltage coming from wall and was good. I then tested the external drain pump and found it bad.I then tested unit and its now operating as designed. No leaks where observed during service. Job completed.

"Arrived onsite for LEAKING WATER OUT ONTO THE FLOOR LEAKING FROM UNDERNEATH. Upon arrival inspected unit and found water leaking from water line at the fill valve from manifold. Need to replace manifold, customer also wanted to replace valve. Replaced manifold and valve. Test unit and no leaks at this time.

Arrived on site to replace previously diagnosed filter head and inlet valve. Valve was previously diagnosed but customer was able to provide a direct replacement. Replaced filter housing and inlet valve. Unit is currently working as designed.

Arrived on site to test unit for heating element getting red hot. Found control board burner out keeping element on will need new control board

arrived on site to test unit for unit not drying. Test unit and found bad heating element. Customer had heating element replaced element test unit and unit test good job complete.

"Arrived on site for an ice machine that is not making ice. Inspected unit and work area. The customer advised that the unit stopped making ice and began forming an ice clump on top of the evaporator plate. After unplugging it for a few days, they attempted to run the unit again and found the unit would not cool at all. The unit will just recycle water over the evaporator plate and will not make any ice. Checked the evaporator plate and found no frost pattern on the evaporator plate at all when the customer had started a cycle prior to my arrival. Found the entire cabinet hot and water temperature was room temperature. When I turned off the unit, I heard a hiss coming from the evaporator indicating a leak.

"Arrived on site for washer needing previously diagnosed parts. Upon arrival found bearing kit siezed onto tub, motor parts and couldnt be safely removed.W10381078 (outter basket), 8565177 (rotor), W10419333 (stator), WPW10137698 (shield/discontinued), 280142 (buffers (x4)/discontinued), 8534042 (screws(x6)), W10222008 (filter/discontinued), WP8533928 (screw).

"Arrived on site for washer not turning on. Upon arrival confirmed issue. Found stabled/properly polarized power supply at outlet. Found unit had shorted due to drain pump shorting out within windings. W11419171 (ACU), W11396717 (drain motor)"

"Arrived on site and found customer is experiencing door alarm going off, on arrival and during service visit it isnt going off. Found a food item applying pressure from inside but alarm isnt going off. Sent a short video to KB/service management. Spoke with techline and there is no way to completely turn off door switch tech line said door switches and cabinet user interface (Eyebrow assembly)may need to be replaced to correct the issue 7734539485.

"2104#Arrived on site for thin ice. Ran diagnostics weak water flow from valve,unit passed all other diagnostic test. Replaced defective valve,tested water flow good unit passed all diagnostic test.

Range will need temperature sensor, main control, right front element and right front infinite switch.

"Arrived on site and inspected vent hood and found it will not rise up on its own and will not stay up. Cooktop installed is a 30 inch electric and will not be a problem to work on vent hood with a single technician.

"Arrived on site and replaced heating element diagnosed by previous technician, after replacement confirmed is working properly by running a diagnostic cycle. Found saved error code 71 and discussed running the hot water before starting a cycle with customer to prevent any further issues with heating elements.

Arrived on site for filter housing leaking. I inspected the unit and work area. I found the inlet line to the filter housing cracked and leaking everytime water is called for.I installed a new water line. I tested the unit. It is now working as designed.

"arrived on site for dishwasher not dissolving the pod. I inspected Ted the unit and work area. I found fault codes F6e1 low no water, f6e6 cool water, f5e1 door stuck open. I put the unit through a diagnostics cycle and found it not filling with water. I found the water shut off at the wall. I turned the water on and let it run through a diagnostics cycle. I found it working as designed.

Arrived on site for oven throwing a F8e1 low fan speed. I inspected the unit and work area. I tested both fans and found them turning on. I spoke to the customer and found out it is happening when both ovens are turned on. The customer primarily uses the top oven. I installed a new blower motor. I tested the motor and it is working.

Arrived on site for washer not completing a cycle. I inspected the unit and work area. I found the slider broken. I installed a new slide and tested the unit. It is now working as designed.

"Arrived on site for oven after preheating would lock itself like a self clean . Ran diagnostics got sensor over temp error . Resistance was way out of range . Replaced sensor . Ran preheat at couple different temps . Oven didnt shut down or door locking . All checked normal.

Arrived on site for dead wall oven. Found unit covered in roaches. Will need control and UI .

"Arrived on site for greens freezing. No water leaks from freezer section,adjusted fresh food and freezer setting advised customer to rotate greens and vegetables.

"Arrived on site for water leaking from icemaker. Found fill tube not fully installed to icemaker fill cup,installed fill tube to fill cup ran icemaker water filled icemaker no leaks.

Arrived onsite and tested oven for not maintaining temp and found unit is 30 degrees or so lower than actual temp. Calibrated to correct the difference. Tested. Unit is now operating as designed. All checks good. Advised customer on repair. All checks good.

"Arrived on site for unit shaking in spin mode. On inspection found the belt was partial off. The pulley was lose allowing the belt to rub on the pulley guard. Replaced the splutch to fix the issue. Tested the suspension and it was lose due to the extensive shaking over the last few months replaced the suspension. We found serval pods that were broken underneath the unit that was adding to the unit walking. The pods were clean up to help keep,the unit from moving. No leaks observed during service

Arrived on site to inspect dryer that had smoke come out of the back. On inspection we found the the control board and harness were black from a component failure.

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found unit had lost most of the refrigerant. Found no dye present on any sealed system parts previously installed or on evap/condenser coils or heat exchanger in drip pan. Called techline and reported findings and was instructed u I had a liner leak whirlpool to contact customer on next steps. Call complete Bruce sr#7734545702

"Arrived on site to diagnose cooktop that is tripping breaker. Customer advised me that almost every morning they come out and the breaker is tripped, when units are not in use. Unit shares a circuit with the vent hood as well. Checked outlets and found both outlets testing good. Ran cooktop and vent hood both several times on all settings and max power drain, and breaker does not trip. Advised customer to have an electrician come out and check the breaker and wiring, could not find faults in the appliances. Appliances would cause breaker to trip when in use, not when idle. Call complete."

"Arrived on site to diagnose oven that has a latch error popping up when they tried the self clean. Tested latch and found if door is moved too fast it will trigger error, but if left alone and allowing time for the motor to properly cycle it will open and close normally, repair not needed. Customer requested we calibrate the oven due to being too hot. Performed calibration and found oven was 17 degrees hot. Removed existing 15 calibration and set to 0. Unit now working as designed.Call complete."

"Arrived on site to diagnose refrigerator that isn't making ice. Examined icemaker and found fill tube frozen over. Found service pointer W11560805 applies for frozen fill tube. Unit level. Ordering fill tube, icemaker, and valve all to be replaced per service pointer. Office to schedule. ; ordrng 1 W11397137 (Icemaker) and 1 W11395429 (Fill Tube) and 1 W11455388 (Valve)"

Arrived on site for leaking . Found tub dented back right side . Ordering tub . Call to set return ; ordrng 1 W11158115 (Sound pad) and 1 W11120458 (Tub)

Arrived on site for range turning off heat. I Inspected the unit and work area. I found fault code for stuck key in diagnostic. I am ordering a control to complete the repair.; ordrng 1 W10894098 (Control)

Arrived on site for fridge gasket being torn. I inspected the unit and work area. I found the right door gasket torn. I am ordering the gasket to complete the repair. Reschedule for Tuesday 9/13/22. ; ordrng 1 W10917313 (Fridge door gaskets)

"Arrived onsite and found ui housing out of place, restored function but then unit populated an f2e2 error. Ordering ui housing to repair. Office to reschedule. ; ordrng 1 W11368911 (Ui housing)"

Ordering a belt and cam to complete the repair. The office will reschedule.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam)

"Arrived on site for left and right burners not lighting or taking really long time to ignite . Also fan is making a slight rattling noise . Replaced burner heads ,adjusted flame ar valve , didnt fix lighting issues . Ordering caps, Igniters , noise kit . No gas leaks detected. Call to set return ; ordrng 2 W11238757 (Igniter lf rf)s and 1 W11121390 (Caps) and 1 W11175143 (Noise kit)"

Arrived on site to test unit for unit not having power. Test unit and found unit getting 120v. Found opened fuse on wire harness. Ordering new harness office to reschedule ; ordrng 1 W11344507 (Main harness)

Arrived on site to test unit for not cooling properly and clicking sound. Found compressor extremely hot and kicking out on thermal. Recommend sealed system repair. Ordering parts for r134a system. Needing two hours on return visit. Office to reschedule. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10487115 (Condenser) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W10913906 (Access)

"Arrived onsite to replace previously diagnosed parts. Tested unit and found rust appears to be developing from the inner door. Rusting is not random, but is developing in the same areas each time. Ordering Inner panel, dispenser, vent, and bringing back sump and motor. Set for 2 hrs. Office to reschedule ; ordrng 1 W11559689 (Inner panel) and 1 W11606677 (Seal) and 1 W11412300 (Dispenser) and 1 W11088985 (Control bracket) and 1 W11545290 (Deflector) and 1 W11414073 (Vent)"

Found broken cover on dispenser ordering new cover; ordrng 1 W11519867 (Cover)

"Arrived onsite for double wall oven that is just flashing the screen on and off. Upon arrival I confirmed that the unit was doing this. I tried power cycling the unit and found no change. I then replaced the control and found no change. Cx will have to have his builder come out and fix the Installation of the unit is is missing half the board the it supposed to support the unit Above the drawer see pix. I am ordering 1x console, main harness, console harness,and the Manager, Appliance (Without Power Supply). Office to reschedule ; ordrng 1 W11261169 (Manager, Appliance (Without Power Supply)) and 1 W11225364 (HARNS-WIRE) and 1 W11233570 (Harness, Console) and 1 W11297709 (CONSOLE)"

"Arrived onsite to inspect oven not setting temp and making noise. CX reports that when she opens the oven up when food is done, the UI looses its mind. CX has a video of this. You can hear the relays clicking and the UI flashes and flickers. I could not reproduce this result onsite. Ordering W11600355 (UI panel control) and will be returning with the main control. Office to RS.; O-emld tckt"

Arrived on site and installed new door due to dings on existing door. Installed new door and found scrape under handle. Reordering door and screws. Office to schedule. ; ordrng 1 W11436967 (Door) and 2 W11449276 (Screws)s

Arrived onsite for refrigerator that is not cooling.upon arrival I heard the compressor attempting to run but it would turn off and the attempt to run again. I swapped out the start device and found that the unit would spik to 20 amps and then shut off. I and ordering ss R600 2hrs. Office to order parts and reschedule. ; O-emld tckt

Arrived on site for washer failing to cycle correctly. Upon arrival confirmed issue and found f7E1 in diagnostics again. After further testing I found shifter had failed. Replaced actuator and capacitor. Reassembled and l led unit. Tested and found screeching noise gone and unit cycling as designed in normal operation. No leaks present call complete ; ordrng 1 W11398781

Arrived on site to inspect WOC display flashes. On inspection I notice that it does not power down after the display flashes. Reverse the main control board for next visit and ordering the UI. I dont think we will need the main control board.; ordrng 1 W11297728 (SS UI)