Near Marble Falls, TX 78654
Cliff
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to diagnose a refrigerator that is not cooling. Found compressor inverter control and power supply board shorted. This is causing complete inoperation of compressor in unit. Both controls will need to be replaced to complete repairs.ordrng 1 W11087200 (invrtr-box) and 1 WPW10624574 (cntrl-elec)
Near Temple, TX 76502
Joel G.
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site to install previously diagnosed parts. Verified burnt filter board and fuse replaced. Other parts are fine and don’t need installed. Previously replaced interlock switches and main control board since they were also shorted out. Verified operation and verified no microwave leaks at time of svc call.
Near Austin, TX 78746
Leonardo
Job Details: 04/29/2019
RANGE KITCHENAID KGSS907SSS03 Arrived on site to test unit for unit giving f4e1 error. Code means to replaced appliance manager. Will order new AM board Ordering new AM board WP9762774 ; ordrng 1 WP9762774 (APPLIANCE MANAGER)
Near Austin, TX 78746
Robert
Job Details: 04/29/2019
DRYER WHIRLPOOL LE7810XPW0 Arrived on job for complaints of not drying properly. Found the vent blocked. Dryer working properly.
Near Austin, TX 78732
Luis
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site for cooling issue. Found uv dye on heater pan and heat exchanger,prev company damaged evaporator. Installed new heater pan,heat exchanger and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly . Customer provided evaporator and heater pan
Near Austin, TX 78735
Robert
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 Arrived on job for complaints of not cooling. Ran diagnostics and no fan operation. Called TEC line and they recommend replacement of control box.. ; ordrng 1 WPW10468941 (contrl-box)
Near Copperas Cove, TX 76522
Al
Job Details: 04/29/2019
DRYER MAYTAG MEDB835DW4 Arrived to install previously ordered parts. Removed and replaced the blower and motor.Reassembled the unit and unit tested as designed.Customer has a voltage issue.L1 to L2 115L1 to N 125L2-N 110Customer will seek an electrician for further inspection.JOB COMPLETE
Near Cedar Park, TX 78613
James
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and found left rail locked up about 1/4 of the way out. Steamed rail to clear ice and found rail full of ice from original frost issue.. Installed new rail and tested. Unit tests good. Job complete
Near Austin, TX 78729
Tyler B.
Job Details: 04/29/2019
DISHWASHER FRIGIDAIRE FDB4315LFC0
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived onsite for customer complaint of dishwasher not cleaning dishes and dissolving soap. Tested unit and found no water entering unit. Found water supply was turn to on Position all the way. Turn water supply on and tested. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Buda, TX 78610
Leonardo
Job Details: 04/29/2019
RANGE AMANA AGR5330BAS3 Arrived on site to test unit for LR burner not igniting. Test unit and found ignitor wire was pinched making spark go to the side. Replaced ignitor test unit and unit test good job complete.
Near Round Rock, TX 78681
Joel G.
Job Details: 04/29/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to diagnose the washer not spinning out properly in a quick wash cycle. Ran diags and found F7E5 error, ran all components and checked out fine. Called source, spoke w/ Austin, who informed me to instruct customer of detergent use amount and side and also load amount. Not machine failure. Secured drain. SR#7724716883"
Near Pflugerville, TX 78660
Jonathan
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for refrigerator making vibration sound intermittently. Customer stated that when sound occurs if you touch the unit sound will stop. Performed diagnostics mode and tested each moving component. Called tech support and spoke with DavidWent over diagnostics ran and service performed. Gained access to condenser and compressor. Found butter knife under condenser and half way on frame (see SD-QuickPic). Removed knife and tested unit. All tested good, no water leaks present. Spoke with customer on normal sounds of operation and user care guide."
Near Temple, TX 76502
Arthur B.
Job Details: 04/29/2019
OVEN WHIRLPOOL WOS97ES0ES03 Arrived onsite to install fuse to wall oven from prior visit’s diagnosis. Removed and replaced fuse. Powered up unit unit now heats as intended. Kitchen contractor was not able to obtain outer door glass. Removed and replaced shattered out door glass. Reassembled. No other issues found.
Near Belton, TX 76513
Joel G.
Job Details: 04/29/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site for stove having stainless steel panel peeling off. Adhesive pads were just wearing off. Put back and is fine,Verified all other operations and verified no leaks at time of svc call."
Near Austin, TX 78756
Scott
Job Details: 04/29/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site for washer having EL codes . Found shipping tape over lock was still in place. Ran test wash all checked normal . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78665
Jonathan
Job Details: 04/29/2019
RANGE KITCHENAID KSGG700ESS0 "Arrived on site to install previous diagnosed parts. Removed control panel and found right corner damaged (see SD-QuickPic). Went ahead and installed so customer would be able to use oven until we return with new. Found screw broken off into screw. Did not install bezels, will return with on panel install. ordrng 1 SCREWFORENDCAP (SCREW) and 1 SEENOTEANDSTICKYNOTE (NEEDS AUTHORIZATION ) and 1 W10555940 (CAP/ STAINLESS ) and 1 W10909669/STAINLESS (PANEL CONTROL / STAINLESS )"
Near Georgetown, TX 78628
Arthur B.
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite to remove an replace sump n motor on dishwasher from prior tech’s diagnosis. Removed and replaced faulty sump n motor. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78641
James
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and installed new ice bin door, fresh food gasket, brackets, freezer door gasket and siliconed liner to cabinets seal air leaks. Warmed gaskets to ensure proper seal. Unit tests good. Job complete"
Near Austin, TX 78728
Steve C.
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit has a bad odor. Tested the unit in diagnostics and receive no error codes. Called Whirlpool Sr#7724712409 Mark And they advised for the customer to use affresh cleaner to the unit. Customer does have a high loop under the sink. The unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78751
Joseph C.
Job Details: 04/29/2019
RANGE MAYTAG MGS5752BDS20 Arrived on site for “left front burner not igniting” complaint. Inspected unit and found ignitor corroded and spark module faulty. Removed and replaced left front ignitor and spark module. Tested unit. Unit is performing as designed. No leaks detected' at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 04/29/2019
RANGE ELECTROLUX EW36IC60LS1 Arrived on site to test unit for no power to unit. Test unit and found power coming in to unit but unit not responding. Will order new power supply board 318416300 and new modules 318416300 x3 and terminal block 318416300. ; ordrng 1 318416300 (BOARD) and 3 318416300 (MODULES)s and 1 318416300 (TERMINAL BLOCK )
Near Austin, TX 78750
Paul
Job Details: 04/29/2019
COOKTOP WHIRLPOOL KECC562GBL3 Arrived onsite to replace the previous diagnosed parts. I replaced the infinite switch and tested the unit. The unit is working as designed.
Near Austin, TX 78750
Tyler B.
Job Details: 04/29/2019
OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site for prior diag part replacement, upon arrive cust stated whirlpool WiFi tech support called him and said the have worked out anew software/hardware fix for this WiFi issue and they will be sending direct to the customer, ,
Near Temple, TX 76502
Joel G.
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to diagnose refrigerator freezing food in ff side. Verified it’s only freezing food around the damper area. Informed customer that anything around damper can freeze since air coming from frz is about 0 deg. I called source, spoke w/ Chris who said to inform customer of placement of food and how air flow comes out of damper,. Verified no water leaks at time of svc call."
Near Austin, TX 78746
Robert
Job Details: 04/29/2019
WASHER WHIRLPOOL WFW9151YW00 Arrived on job to replace control. After replacement ran test load. No leaks detected at time of service
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/29/2019
OVEN WHIRLPOOL WOC54EC0AS04 Arrived onsite for customer complaint of microwave door getting OPEN/CLOSE door error. Found inner door portion not closing properly to interlocks. Ordering new inner door assembly.. No other issues found.; ordrng 1 W10687342 (door/mw INNER)
Near Austin, TX 78750
Tyler B.
Job Details: 04/29/2019
DRYER WHIRLPOOL WED4850BW "Arrived on site for no heat, ran unit and found element failed, replaced element and tested good."
Near Austin, TX 78735
Leonardo
Job Details: 04/29/2019
COOKTOP GE JGP636WEV7WW Arrived on site to test unit for unit igniter clicking even off. Plugged unit in and all burners igniting correctly unit not igniting on its own when off. Could not duplicate problem at this time.
Near Georgetown, TX 78628
Arthur B.
Job Details: 04/29/2019
RANGE ELECTROLUX EI30EW38TSA Arrived onsite to install new convection fans to wall oven. Remove and replaced faulty convection fans and installed new replacements and fan blades. Reassembled and tested. Fan now run quietly. No other issues found.
Near Georgetown, TX 78626
Thomas L.
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KFCS22EVMS00 Arrived on site for no cool condition. Arrived to find the unit Turned off. Turn the unit back on but the compressor would not stay on. Found that the start device for the compressor was failed. Returned to shop to get start device. Installed start device and unit now operates properly. Customer will need to allow time to the unit to reach normal operating temperatures. All water connections were dry.
Near Austin, TX 78727
Tyler B.
Job Details: 04/29/2019
DISHWASHER KITCHENAID KDFE304DBL0 "Arrived on site for panel and control replacement, replaced panel and control and tested good, no leaks on site"
Near Leander, TX 78641
James
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and found temps in fresh food at 48 and freezer at 36. Inspected sealed system for dye and found the factory compression fitting is now leaking. Unit will also need new compressor installed as the compressor is extremely hot to the touch. Called tech line and spoke to Kevin to document findings due to ongoing cooling issues. ; ordrng 1 TJ90SF8404 (STUB) and 1 W10309988 (compressor)
Near New Braunfels, TX 78130
Kevin
Job Details: 04/29/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer and found damaged spanner nut, gear case, and tub ring. After replacing all parts set washing machine into a diagnostic cycle and ran all functions. Washer is operating properly and no further repair is required at this time. No water leaks from connections at time of service, job complete"
Near Austin, TX 78728
Steve C.
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on site for the unit is not cooling. Found the temperature in the freezer is at 11° and the refrigerator is at 40°. Called Whirlpool Mark and checked pressure. Found no dye outside the unit. . All water connections were dry at the time of service.
Near Austin, TX 78725
Joseph C.
Job Details: 04/29/2019
OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site for “unit not reaching proper temperatures” complaint. Inspected unit and found loose burner bar mounting. This can create a bad grounding, while heating. Tightened mounting screws and adjusted degrees Fahrenheit down. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78723
Joseph C.
Job Details: 04/29/2019
DRYER AMANA NED4655EW1 "Arrived on site for “unit will not power on” complaint. Found no power coming from motor to element. Switched out motor. Timer motor stopped. Switched out timer. PTS switch not showing continuity, when depressed. Removed and replaced PTS switch. Checked power and every time PTS was pressed, L1 would go to 243 VAC, while L2 would drop to O VAC.
Near Austin, TX 78741
Leonardo
Job Details: 04/29/2019
OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for front door stainless coming off glass. Found front door glass damaged. Ordering new door glass W11249559. ; ordrng 1 W11249559 (GLASS DOOR )
Near Austin, TX 78744
Luis
Job Details: 04/29/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site for loud noise. Diagnosed loud noise from diffuser removed faulty diffuser installed new diffuser assembly power cycled unit unit working as designed
Near Austin, TX 78738
Brandon
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for customer complaint of unit leaking, found faulty water valve, and ice controls, I replaced parts, unit tested good."
Near Austin, TX 78739
Luis
Job Details: 04/29/2019
REFRIGERATOR/TOP FRIGIDAIRE FFHS2611LBK Arrived on site for no ice. ICEMAKER not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker ran through a cycle water filled icemaker unit working as designed
Near Lakeway, TX 78734
Paul
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for the refrigerator that only made a few cubes and stopped making ice. I found the FC temp at only 13 degrees and the evaporator fan motor not running. I ran test 3 and the FC fan would not run. I tested voltage on P14 at the main control and had 8.5VDC to the motor. The motor needs to be replaced. ordrng 1 W11032800 (MOTOR-EVAP)
Near Cedar Park, TX 78613
Lou
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered parts. Due to ice buildup at the back of the ice maker housing, per service pointer #W10545061D, I removed and replaced the kit W10648070, which includes the facia, fill tube heater, harness adaptor, and ice maker housing adaptor and I replaced the UI and UV control. Tested the unit and it began to cool as designed. No water leaks observed during service, job completed."
Near Austin, TX 78703
Scott
Job Details: 04/29/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer leaking . Found tear in bellow . Ordering bellow . No other water leaks detected at time of service . ; ordrng 1 W11314648 (BELLOW )
Near San Marcos, TX 78666
Kevin
Job Details: 04/29/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site and added brackets per service pointer W10878790, no further repair is required at this time, job complete"
Near Austin, TX 78728
Steve C.
Job Details: 04/29/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrive on site to replace the board due to not turning on and giving the error code. Replaced the blower and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78633
Joel G.
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNT00 Arrived on site to install parts previously diagnosed. Installed and verified proper operation.Verified no water leaks at time of svc call. Customer to give unit 48 hrs for temps to get down to factory temps.
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/29/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for the unit is not working properly. Found the unit wash plate spins freely. Remove the bolt from the wash plate But unable to remove the wash plate. Found the wash plate has seized on to the shaft. Found the unit will need a new outer tub, inner tub, gear case, filter, and screw. Will also need the parts previous tech ordered. Also the unit will need a new valve due to cross thread. will need to get ordrng 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W11089264 (FILTER) and 1 W11127357 (housing VALVE) and 1 WP8533928 (screw)"
Near Austin, TX 78750
Paul
Job Details: 04/29/2019
OVEN KITCHENAID KEBS109BSS00 Arrived onsite for the oven that’s completely non-responsive. I found the control panel thermal fuse open causing the issue.. I replaced the thermal fuse and tested the oven. The oven is heating and working as designed. Call complete.
Near Pflugerville, TX 78660
Jonathan
Job Details: 04/29/2019
DRYER MAYTAG MEDB765FW0 "Arrived on site for dryer making grinding noise. Per diagnostics and tested unit. Found noise coming from blower wheel. Gained access to blower wheel and found shaft on motor stripped and not allowing blower wheel to stay on. Removed blower wheel and motor, installed. Tested operation. All tested good."
Near New Braunfels, TX 78132
Kevin
Job Details: 04/29/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site and inspected washer and found error code for long fill, found that cold water valve Is not operating properly. Found voltage to valve is correct. After replacing a valve water pressure is now constant. No water leaks from connections at time of service, job complete"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/29/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site to diagnose an ice machine that is not producing ice. Found start relay for compressor not switching to run winding causing compressor not to run. Replaced relay from personal stock and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
James
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and installed new mullion. Tested operation and found unit working properly. Job complete
Near Austin, TX 78750
Tyler B.
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site for unit not dispensing soap. Found soap door jammed, removed dispenser and replaced and tested good, no leaks on site"
Near Buda, TX 78610
Robert
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of warm in refrigerator. Found cover blockage with ice no air flow. Customer will defrost unit for access. ;
Near Hutto, TX 78634
Jonathan
Job Details: 04/29/2019
REFRIGERATOR FRIGIDAIRE GLHS68EGPB1 "Arrived on site for refrigerator water paddle broken, flapper door not shutting and not making ice. Found actuator broken on dispenser (see SD-QuickPic). Performed diagnostics and cycled ice maker, found no water getting to ice maker. Found no water filter in unit. Tested inlet valve and found voltage present. Gained access to ice door and found spring disengaged. Corrected spring and tested. Will need to replace actuator for water dispenser. Customer will have water in place on return. Will return with ice maker and inlet valve if needed. ; ordrng 1 241685703 (actuator,water blk) and 1 242252702 (valve) and 1 5303918344 (ice maker assy)
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived onsite for customer complaint of OTR microwave not venting properly. Tested vent van. Found fan moving air as intended. Inspected venting and found all installed correctly. Advised customer that unit is venting as it should. No other issues found.
Near Kempner, TX 76539
Al
Job Details: 04/29/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived to inspect washer F9E1 error codes. Confirmed the complaint and removed and replaced the water level switch and pump.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Kempner, TX 76539
Al
Job Details: 04/29/2019
DRYER MAYTAG MED5500FW0 Arrived to inspect dryer making rattling noises. Confirmed the complaint and disassembled the unit and found a massive lint buildup on the blower housing and wheel. Customer vacuumed the excessive buildup off. Reassembled the unit and now unit sounds and operates as designed.Customer satisfied.JOB COMPLETE
Near Austin, TX 78738
Brandon
Job Details: 04/29/2019
RANGE JENN-AIR JGC3536GS00 "Arrived on site for customer complaint of cooktop not igniting all burners, found short in ignition switches, and spark modules, water boiled over and shorted them. Ordering switches and spark modules ; ordrng 1 and 1 W11043536 (harns-wire)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/29/2019
REFRIGERATOR GE ZISS48ONXASS Arrived on site for no cool condition. Found unit was off. Turned unit on. All started except the compressor. Compressor then started at a very sluggish speed and sound and the it shut off. Did this several times. Unit will need a compressor. 1 SF8404 (VALVE) and 1 WR87X10111 (compressor)
Near Austin, TX 78747
Luis
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRT771RWYB01 Arrived on site for no cool. Diagnosed defrost control not exiting out of defrost cycle. Removed failed defrost control installed new defrost control powered unit on compressor and fans powered on.
Near Austin, TX 78753
Tyler B.
Job Details: 04/29/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrive on site for glass door exploding, found door glass broken, was supplied with inner glass but unit needs outer glass, no leaks on site ; ordrng1 W11176456 (glass-door)"
Near Austin, TX 78732
Paul
Job Details: 04/29/2019
DISHWASHER GE ZDT975SPJ0SS Arrived onsite for the dishwasher not draining properly. I found the drain pump running but not pumping water. The drain pump and hose clamps will need to be replaced Ordering clamp and marking the drain pump as UORV. ;
Near Austin, TX 78746
Robert
Job Details: 04/29/2019
ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on job for complaints of making ice then all melt. Found the on/off button blinking. TEC sheet says bin thermistor bad. Replaced thermistor and light return to normal.
Near Round Rock, TX 78664
Steve C.
Job Details: 04/29/2019
DISHWASHER FRIGIDAIRE FDB750RCB0 Arrived on site for the units upper spray arm will not rotate. Tested the unit and found the lower spray arm will turn and not the upper. replaced the feed tube and unit is still not working properly. The unit will need a new sump and will use the motor on the next visit.ordrng 1 154365902 (housing/sump)
Near Belton, TX 76513
Arthur B.
Job Details: 04/29/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer not coming on. Was not able to enter diagnostics. Removed an replaced overlay assembly. Reassembled and ran diagnostics. Cleared error codes and tested unit. Unit heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78626
Joel G.
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose fridge building moisture in ff side. Found a gap between mullion and door gasket. Found the top of cabinet is bent causing ff door to not seal properly. No repair for this issue. Called source spoke w/ sterling,
Near Leander, TX 78641
James
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and found all led lights not coming on. I found the led control module has failed. Installed new control and tested. Unit working properly. Job complete
Near Austin, TX 78749
Scott
Job Details: 04/29/2019
DRYER AMANA NED4655EW1 "Arrived on site for not drying properly. Unit is heating up . Ran air flow test , found hose in back is too long and pinched off . Recommended to customer to shorten length . all else checked normal . Job complete ."
Near Austin, TX 78717
Lou
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher no operation. Upon further inspection, I placed the unit in diagnostics with no rob codes showing. When the unit was to dispense water into the tub, nothing happened. I found that the water at the valve under the sink was shut off. I turned the water back on and the unit operated as designed. The customer advised that they recently had a water softener and osmosis system placed into the home and the plumber must’ve turned the water off and didn’t turn it back on. No water leaks observed during service. I made recommendations for detergent and rinse aid use and use & care tips. Job completed."
Near Austin, TX 78717
Lou
Job Details: 04/29/2019
DISHWASHER MAYTAG MDB8959SBS0 "arrived on site to inspect dishwasher noises. Upon further inspection, the customer advised that the unit is making a loud grinding noise. I placed the unit in diagnostics and tested. Unit operated as designed, but the motor was making a loud noise as if it were going bad. No error codes showed. Customer advised that they could smell a bad odor coming from the unit and noticed food particles in the disposal after the unit drained. I checked the drain area and found no debris. I advised that the bad odor could be coming from the units drain area as approximately one cup of water will remain in the drain area unless they hit the cancel button at the end of a cycle to engage the drain pump to drain most of the water out of the unit. I advised that approximately one inch of water will remain in the drain area. I removed the outer door panel to inspect the control and dispenser ad harness. All checked good. No water leaks observed during service, job completed
Near VLG O THE HLS, TX 78738
Paul
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for the refrigerator with torn gaskets. I found the right RC gasket torn. I replaced the gasket. Call complete.
Near Georgetown, TX 78626
Joel G.
Job Details: 04/29/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site to diagnose washer leaking. Ran diags and found water inlet valve leaking. Replaced valve assy, ran unit and verified no water leaks at time of svc call. Secured drain."
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/29/2019
DISHWASHER GE GDT720SSF0SS Arrived on site for leaking water onto floor. Tested unit and found no water leaking. Did see where the gasket looked loose at right side.
Near Austin, TX 78729
Tyler B.
Job Details: 04/29/2019
DRYER AMANA NED4655EW1 arrived on site for unit not spinning, found sock stuck in blower wheel, removed and tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I found, what looked like, a burn spot on the element. I placed the unit in diagnostics and it showed error code F7E1-element has been turned off by the control. I cleared the code and continued with testing. Unit operated as designed and the element showed 7-9amps. To eliminate future issues, I removed and replaced the sump/motor assembly and element. Tested the unit and during testing, the drain pump began to leak water. I stopped the testing and using my wet vac, I removed all the water from the unit. Using a drain pump (W10876537) I replaced the old part and tested and the unit operated as designed. No water leaks at the end of service, job completed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/29/2019
DRYER ELECTROLUX EFMG617STT0 "Arrived on site for customer complaint of noise issues, found multiple problems, found drum wheels flattened which caused damage to the drum, also found crack in blower wheel, ordering drum, drum wheels, and blower. ; ordrng 1 137610710 (dsp drum)
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/29/2019
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site for the unit will not turn on. Tested the unit and found the external drain pump will not come on. Found the external drain pump is Defective. Replace the external drain pump and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 04/29/2019
ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site to replace water tube assembly and water level sensor for ice machine. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76549
Al
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived to inspect microwave issues. Confirmed the complaint and removed and replaced the interlocks and fuse.Reassembled the unit and unit tested as designed with the water cup test.JOB COMPLETE.
Near Austin, TX 78746
Robert
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job for complaints of leaks. Found drain in refrigerator blocked. Removed ice and test drain. No additional leaks detected at time of service
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/29/2019
DISHWASHER AMANA ADB1400AGW1 Arrived onsite for customer complaint of rinse aid not dispensing on dishwasher. Removed panel and found solenoid shorted. Removed and replaced dispenser. Reassembled. Tested dispenser in diagnostics. Unit dispenses as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/29/2019
WASHER WHIRLPOOL WTW8500DW2 "Arrived onsite for customer complaint of top washer not starting and water in tub. Plugged unit in and found found lid latch clicking and water dripping. Removed and replaced water valve and lid latch. Reassembled and tested unit. Unit now fills,washes,drain and spins as intended. All water connections were dry at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher cleaning issues. Upon further inspection, I placed the unit in diagnostics with no error codes showing. Unit operated as designed with error codes at the end. I tested the element with my multimeter and it showed 7-9 amps. I made recommendations for detergent and rinse aid use as well as use and care tips. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Paul
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the dispenser and ran diagnostics to test the unit. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78626
Thomas L.
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Remove and replace failed icemaker. All wire connections are dry
Near Austin, TX 78703
Wesley
Job Details: 04/29/2019
WASHER WHIRLPOOL WFC7500VW2 Arrived on site and tested washer. Complaint of clothes sometimes soggy after wash. Tested unit and found good drain and full spin speed capability. Found drain clogged ad cleared filter. Advised customer on findings and no parts needed after reset. All checks good.
Near Georgetown, TX 78628
Joel G.
Job Details: 04/29/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to install parts ordered by previous tech. I verified a lower oven cooling fan error, replaced fan, ran unit and verified temps and operations. Informed customer of how to use oven and preheat temps, options, etc.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL GU2275XTVY0 Arrived on site to test unit for panel not responding. Test unit and found bad panel replaced panel. Test unit after replacing panel and unit test good job complete no leaks present at this time.
Near Austin, TX 78733
Leonardo
Job Details: 04/29/2019
OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site to test uni for food between doors glass. Removed glass doors and cleaned them unit test good job complete.
Near Austin, TX 78759
Tyler B.
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no display in deli, found full of water, and wires too corroded to be used, to ok pics unit will need new drawer door to complete, no leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W10815669 (dor-fip ss)"
Near Round Rock, TX 78665
Jonathan
Job Details: 04/29/2019
DISHWASHER GE GSD3361K55SS "Arrived on site for dishwasher leaving film on dishes. Performed diagnostics mode and tested mechanical operation. Found bottom spray not turning. Inspected spray and found not correctly connected to sump. Corrected spray arm. Found soap buildup in unit. Spoke with customer on hard water and soap usage. All tested good, no water present. Called tech support and Greg, went over diagnostics
Near Austin, TX 78730
Paul
Job Details: 04/29/2019
COOKTOP GE JGP975SEK2SS Arrived onsite for the cooktop that continues to spark all the time. The unit was working as designed at this time when I powered it up and tested it. It was determined that moisture got in one of the switches when ms was cleaning the unit. Call complete.
Near Killeen, TX 76541
Al
Job Details: 04/29/2019
WASHER GE GTW330ASK1WW "Arrived to inspect washer not washing. Confirmed the washer would fill and sit. Took off the back drain hose panel, located the pressure hose and put a tiny drill bit size air hole in the pressure location. Reassembled the unit and unit now fills according to particular setting and unit now washes, drains and spins.JOB COMPLETE"
Near Austin, TX 78741
Luis
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site for door issue. Found gap at door seal,remolded door seal checked door seal after adjusted gasket good door seal. Polished fresh food door no scratches on door."
Near Hutto, TX 78634
Andy
Job Details: 04/26/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Bee Cave, TX 78738
Brandon
Job Details: 04/26/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not heating, I reset control, tested elements, unit tested good."
Near Driftwood, TX 78619
Brandon
Job Details: 04/26/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of unit not washing, found faulty wash motor, I replaced wash motor, unit tested good
Near Waco, TX 76708
Al
Job Details: 04/26/2019
DRYER AMANA NED4655EW1 Arrived to inspect dryer making noise.Removed and replaced the repair kit. Also reseated the rear drum gasket.Reassembled the unit and unit tested as designed.JOB COMPLETE.