Arrived onsite to replace the door. Replaced the door. No issues at this time. Job complete

Arrived on site to install previous diagnose parts. I gained access to rc gasket and replaced it with new. Job complete.

"Arrived onsite for complaint of not drying well. Tested unit and found no error codes and heater operating as designed. Found customer not using rinse aid, advised customer on best practices for good drying performance. Found unit operating as designed. Advised customer on status."

"Arrived on site to to test unit for microwave not responding, test unit found bad door switchs, replaced switches unit now engaging but high voltage not kicking in, will need magnetron, capacitor,diode and light bulb to complete job, ; ordrng 1 WPW10687786 (Diode) and 1 WP4375020 (Cap) and 1 WP4375424 (Mag) and 1 WPW10440740 (Lamp)"

Arrived onsite for refrigerator with large moisture in unit. Upon arrival found unit ice bin not sealing correctly. Replaced. Job Completed

"Arrived on site to diagnose washer with intermittent cycles, i gained access to the unit and put it into service diagnostics, I found no fault codes with the unit, I put the unit into a service diagnostics cycle and found that the unit is operating properly as designed. The customer informed me of what cycle selection they run and operation of the unit, i informed them they should only use liquid detergent versus liquid and pods, due to the variation and amount of detergent the unit is causing over sudsing and making the unit think its going into a flood state causing the drain pump to actuate and not proceed with the agitation and spin cycle. I instructed the customer proper load methods, cleaning, and detergent use.

Arrived on site to install previous diagnose part. I gained access to the igniter and replaced it with new. I tested the unit and it is working as designed.

Arrived onsite for range not operating correctly upon arrival found cooktop was operating as designed. Unit control not operating as designed not sending voltage to back or broil. Replaced control and tested unit is now operating as designed. Job Completed.

Arrived on site to install previously diagnosed 2x (acu). Upon arrival reconfirmed complaint and replaced both boards. After further tests I also found tod failing. Replaced tod. Tested unit and found lower oven fully functioning as designed. Call complete

"Arrived on site to inspect unit for not allowing water inside unit. Upon inspection found the valve closed off with debris causing issues, replaced valve and tested. Complete"

"Arrived on site. Per customer unit would dispense all ice from bin on its own,tested water and ice dispenser working,called tech support found rust on switch per tech support order housing,switch and paddles. ; ordrng 1 W11227946 (Shield) and 1 W10815345 (Pad) and 1 W11251709 (Pad) and 1 W11087492 (Switch)"

"Arrived on site to inspect unit for not washing dishes, upon inspection found the unit not starting due to the error sent out by leak detector, found water in tray causing issues, cleared water and tested. No leaks found. Complete"

"Arrived on site to inspect unit for not closing due to a broken hinge, upon inspection found the hinge snapped at spring causing issue. Replaced both sides and tested. Complete"

"Arrived on site for range oven not working and burning smell. Inspected unit and work area. Found broil element ground to fame (see sd pic). Adjusted broil element and measured resistance on element, found within range. Powered unit on and tested operation. All tested good."

"Arrived on site to inspect unit for stopping early, upon inspection found the unit working normally but stopping before the clothes are dry but timed dry worked. Sensor shorted error code was found. Ordering moisture sensor and electrodes. Office to reschedule ; ordrng 1 8577274 (Sensor) and 2 3387223 (Electrode)s"

"Arrived on site to diagnose washer with Lf displayed on the console, upon arrival the customer informed me that the unit continuously makes noise, I found that the drain pump constantly runs, I gained access and checked voltage and polarity at the wall and control and found both to be good. I found that the drain pump is open and that the control and drain pump need to be replaced. Office to reschedule when the parts arrive.; ordrng 1 W10763749 (Control) and 1 WPW10409079 (Drain pump)"

Arrived on site for dishwasher not turning on and tripping breaker(per customer). Upon arrival confirmed complaint. Found when power was restored that there was a stable 120v connection and polarization was correct. I then ohmed element (ohmed at 12.7 within specs). Also found no errors in diagnostics indicating a hardware or software failure. Ran diagnostics cycle and unit completed cycle with no power loss. Found breaker is gfci protected. Informed customer to have electrician try to remove gfci protection to prevent further power loss issue. Unit now functioning as designed. Call complete

Arrived onsite for dishwasher not cleaning dishes. Upon inspection I found F7E1 stored in the system. I let diagnostics run through and found the motor clicking but no function during wash indicating a failed motor assembly. The heater came on as designed. No leaks detected and the unit is working as designed. Job compete

"Arrived on site for refrigerator intermittently freezing and no ice. Found at time of service freezer work and ice bin half full. Performed diagnostics mode and tested all components and found operating. Ran deli test 63 on and opened and closed drawer, found lights staying on. Called Whirlpool tech support and spoke with Chris he stated what could be shorted but with not in state of failure no way to pinpoint failure. Continued to test components and found door on display showing door open when closed. Continued to test deli drawer and found light went out on control. Tested with deli control and found no difference. Found failed deli harness.

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for no cool in fresh food section. No air flow entering fresh food section,found evaporator incased in ice. Ran diagnostics bimetal reading open,defrosted evaporator replaced defrost bimetal,checked air flow to fresh food section good. ; used 1 Wp2182381 (Bimetal) from stock"

"Arrived on site for washer not functioning and spinning cloths out well enough, which then lead to longer dry times in dryer (per customer on arrival). After further inspection I found inner basket wields had snap and came loose from tube shaft that was still attached to the gearcase. Will need to return with new tub and spanner as well as previously sent parts to complete repairs. ; ordrng 1 Cnote (See att. Note) and 1 WP21366 (Spanner) and 1 W10554251 (Inner basket) and 1 W10780045 (Suspension rods)"

"Arrived on site and inspected both ice dispenser and water wouldnt dispense. Found the control lock was engaged, not allowing the water to dispense. Turned the control on and water dispensed. Ice still wouldnt dispense. Order the Auger motor, coupling and solenoid to complete repair. Needs more work.; ordrng 1 WPW10317991 (Auger motor) and 1 WPW10169511 (Coupling (YOKE)) and 1 WP2152713 (Solenoid (for auger motor))"

Arrived on site for washer banging around during spin cycle. Upon arrival confirmed issue but found no errors in diagnostics. After further inspection I found both inner/outter tubs leaning to far into back right corner and also found suspension rods all nearly completely depressed and not securely holding baskets. Replaced suspension rods then reassembled and tests unit with medium size load of laundry. Found unit completed full cycles with no banging around call complete

"Arrived on site for a dryer that?s taking two or three times to dry clothes. Inspected unit and work area. Ran a vent test kit on the unit and found the airflow showed poor for all dryers. Removed the vent hose off the back of the unit and tested the airflow again. Found the unit registered good airflow for all dryers. Under the vent hose at the wall and reached in to the vent going up. Removed a huge clump of lint blocking the airflow going up towards the roof. Could not reach any further and reattach the vent hose to check airflow at that point.The vent test kit still showed poor airflow for all dryers. I advise the customer that their issue is with poor ventilation going out of the home and that being that the issue is inside the vent inside the wall, they would need to have a vent cleaner come out to clean their vents properly so their dryer would not take multiple cycles to dry. I called whirlpool Techline and spoke to JR SR# 7732096583. Advised that based on the current information, there were no repairs that could be made to the unit to fix their ventilation issue. Advised the customer we need to have their vents thoroughly inspected and cleaned prior to any further service being done on the unit. Advise customer of deadlines findings. Call complete."

"Arrived on site for rains not allowing oven to keep gone. Upon arrival found no Aaron Diagnostics but confirm the oven was not turning on after further inspection I found the terminal block main harness and power cord had broken at this time the power cord is still salvageable but we will need to return of the new main harness and terminal block assembly in order to complete repairs inform customer at this time unit would need to stay unplugged due to safety reasons until repairs are completed. ; ordrng 1 W11458883 (Main harness) and 1 Cnote (Office please see att. Note from Tg)"

Arrived on site for washer making clicking noises. Upon arrival confirmed issue and found f7e6 error. After further inspection I found newer style actuator had failed and popped out of cam. Replaced actuator with factory approved actuator and reassembled and tested unit. Found washer fully functioning as designed call complete

Arrived on site for a washer that is making noises still. Inspected unit and works area. Confirm the customers complaint and checked underneath the unit. Found the cam had been disconnected from the gear case. Reattach the cam and tested the unit. The unit began to work as designed. Call complete.

"On site for dryer making loud noise during operation, confirmed complaint. Replaced rollers. Unit still operating louder than normal. Unit needs motor, belt, touch up, and sound insulation. Office to reschedule when part availability is known.; ordrng 1 72017 (Touch up) and 1 W11409002 (Pad) and 1 W11113654 (Sound pad kit) and 2 WPW10112927 (Sound pad)s and 1 279838 (Heater) and 1 341241 (Belt)"

Arrived on site for refrigerator that?s not cooling the refrigerator section. Inspected unit and work area. Confirmed the customers complaint and found very little airflow coming from the air by full. Check Bonita unit and found evidence of an airflow defrost issue. The customer advised that someone had accidentally spilled some thing in the refrigerator and it had leaked down through the air returns back to the freezer. Disassembled freezer and found frost buildup over the entire evaporator. Checked continuity and resistance through the bimetal and heater and found them both within range. Found the evaporator fan running properly. Steamed off excess frost and found ice buildup inside one of the return channels. Steamed out ice and reassembled unit. Unit began to cool and operate as designed. Call complete.

Arrived on site for wall oven not turning on. Upon arrival found unit off. Breakers not tripped. After further inspection I found u it was incorrectly wired and causing unit not to turn on. After repairing wiring I found ACU had failed from miss wiring. Replaced ACU. After reassembling unit I found unit fully functioning as designed. Call complete

"On site for fridge not making ice. FC 5 degrees. Test 56 IM error: E5- IM thermistor bad. Replaced ice maker. Ran test 57 harvest- unit completed. Ran fill test-IM filled. Informed customer to allow 24-48 hours for proper cooling and ice production. Also, to discard first couple batches of ice. Unit functioning as designed. Call complete."

Arrived on site for a washing machine that is going off balance. Inspected unit and work area. Confirmed the customers complaint and check the back of the unit. Found the shipping but had not been removed from the back of the unit causing the off-balance issues. Remove shipping bolts and tested the unit. The inner began to operate as designed. Call complete.

"Arrived on site for dishwasher that is not cleaning dishes and not drying. Inspected unit and work area. The customer advised that her dishes are coming out dirty like they have not been washed. I ran the unit through diagnostics and found an F8 E2 (inlet water valve electrical problem), F10 E2 (vent wax motor electrical problem), and F7 E1 (wash motor single speed failure) error codes. Around the unit through an auto test and found the unit filling but the wash motor barely spraying any water through the spray arms. Unit will need a new wash motor assembly, control, and vent motor for repair. Ordering wash motor and the office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule return visit for two hours.; ordrng 1 W11416362 (PUMP AND MOTOR )"

Arrived onsite to install previously diagnosed parts. I installed all parts needed from previous visit. Job complete.

Arrived on call for complaint of top rack falling. Found adjuster damaged. Installed adjuster kit.

"Arrived on site for washer not spinning. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill and F2-E1 stuck key. Performed automatic test cycle. Ran manual test cycle and found no cold water when activating. Measured voltage to valve and found 120 volts. Found failed inlet valve. Removed failed inlet valve and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service.

"Arrived on site for a freezer not cooling well. Upon arrival the customer stated that product in the unit had started thawing out. I checked temps and found the unit at 28?F. Upon further inspection I found the evap cover covered in ice. I put the unit into diagnostics mode and found the heater never turned on when activated. I checked voltage at the wall and found it good. I then gained access to the control and activated the heater. I checked voltage going to the heater and found it good. I gained access to the evap and ohmd out the thermistor and found it bad. I installed the new thermistor. The unit is now working as designed."

Arrived n site for front left burner switch not turning like the other switches. Inspected unit and work area. Found front left dual burner different switch that the other 3. Informed customer on switch being different than the other 3 switches. Customer stated that the one at Lowe?s is not like that. Replaced knob and found no difference. Will need to replace dual burner switch. ordrng 1 WPW10434452 (switch-inf)

Arrived on site for dishwasher leaking. I inspected the unit and work are? I found the top rack adjusters have broken causing the rack to fall. I ran the unit through a diagnostics cycle and found fault code F9e1 diverter lost position. I ran a diagnostics cycle and found the unit leaking from the diverter.

"Arrived on site to diagnose dryer throwing F3E5 error at times when multiple cycles are run. Verified error present in diag mode. Ran unit and did not see error pop. Called tech line and spoke with rep, SR7732095436. Checked resistance at the control and sensor, and found both good. Tech line recommended power cycling unit and reseating connectors and having customer retest. If issue returns we need to replace wiring harness, sensor harness and control. Call complete."

"Arrived on site and tested unit for clicking noise and not advancing cycles. For failed actuator. Installed new actuator and tested unit. Unit tested good, no leaks detected, job complete."

"Arrived on site to inspect refrigerator temps. Upon further inspection,I tested the temps in the FC=4 degrees. I found frost built up on the FC evap cover. I tested the damper in diagnostics and it is operating as designed. I tested the defrost thermistor in diagnostics and its reading shorted out. I removed the evap cover and found a large amount of ice/frost built up on the evaporator. I tested the evaporator heater and it is operating as designed. I removed and replaced the defrost thermistor harness and removed the ice/frost from the FC evaporator and tested. Unit is operating as designed and the evaporator has a good frost pattern forming. No water leaks observed during service, job completed."

Arrived onsite for dishwasher door falling down. Upon inspection I found the hinge pads had broken off. I replaced the hinge pads and the door is now functioning as designed. Job complete.

Arrived on site and for a dishwasher not heating. Ran diagnostics and found the control removed the heater from the circuit due to water heating issues. Ran diagnostics and reset the control so the heater would be included back in the circuit. Heater came on and now heats properly. Advised customers to purge the hot water before turning on the unit to avoid any further issues. Job complete

Arrived onsite for to replace previously diagnosed parts. Replaced main wire harness. Tested cooktop and bake functions. Unit is functioning properly. Job complete.

"Arrived on site. Found no lights or unit not powering on,gained access to compressor compartment found power cord disconnected from outlet,plugged power cord to outlet,lights and fans powered on,compressor not powering on. Diagnosed a defective inverter control,replaced inverter control,powered unit on compressor powered on. ; used 1 W10629033 (Inverter) from stock"

Arrived on site to diagnose a range that is not responding to user input. Found control touch pad shorted and replaced control. Tested unit and found all is functioning properly at this time.

Arrived on call for complaint of control reset during baking. Found the bake and broil element damaged. Replaced both elements. Test operation and oven heating properly.

Arrived on site and inspected washer and found F7e6 saved error code. Attempted to run washer in diagnostic cycle and Gearcase is seized. Will need to bring back all parts to rebuild washer.; ordrng 1 W10909670 (Nut) and 1 W11455453 (Gearcase) and 1 W10915700 (Stator) and 1 W11027980 (Nut) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11409746 (Harness)"

Arrived on call for complaint of burners not working. Found the customer just needs to give them a good cleaning.

"Arrived on site and inspected refrigerator and found valve is cracked and leaking, took one picture. After replacing it fridge is operating properly. No water leaks detected at time of service, job complete"

Arrived on site for the drum rusting. I inspected the unit and work area. I found the outer panel starting to rust along the rim of the inside. I can see paint bubbling up from inputirties during the initial paint. I am ordering the outer panel. The office will reschedule when we have an eta on the part.; ordrng 1 W10806345 (Outter panel)

Arrived on site for dryer not turning on. Upon arrival tested unit and did not start. Ran voltage test at power block and found 123 vac on leg 1 and 124 onL2 but measured 0 voltage from L1 to L2. Instructed customer to call electrician to resolve issue. Job complete

"Arrived on site to replace previously diagnosed control, i gained access to the unit and removed the faulty control, i replaced the control and put the unit into a service diagnostics cycle and found that the unit is now operating properly as designed with no fault codes. Job complete."

Arrived on site for a washing machine that would continue to drain and the door would stay locked when on. I gained access to the control and found it sending constant voltage to the pump. This indicates a faulty control. I replaced the control and then tested the unit. Upon further inspection I found a wire to the control stripped and cut. I repaired the harness. The unit is now working as designed. Call complete.

"Arrived on site and inspected uni for heating element not turning on. Found loose connection on the heating element. Secured connection. Ran diagnostics and found no error codes and uni passed all tests. At the end of heating element was hot, working properly."

Arrived onsite for dryer not operating. Upon inspection I found the breaker tripped and would trip every time I plug the dryer in. I began offloading the components with PR. We found the timer faulty but found some issues still remain. We kept tracing and found the operating thermostat is also faulty and will need to be replaced as well to complete the repair.; ordrng 1 WP3387134 (Tstat)

Arrived onsite for for water not filling properly. Upon arrival tested unit for both hot and cold water valves. Both are working properly. Ran diagnostics and there were no error codes. Unit tested good. Could not duplicate issues. Instructed customer on use and care and how to use proper wash type. Job complete

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found icemaker double filling and dispenser motor locked up. Both parts will need to be replaced to complete repairs. .; ordrng 1 W10822606 (Motor)

Arrived on site for Fridge not cooling. I inspected the unit and work area. I tested the fans and found the rc evaporator fan not coming on. I gained access to the control and found good voltage from the control to the fan. I gained access to the evaporator fan and found a piece of foam stuck in the fan. I removed the foam and the fan came on. I reassembled the unit and tested it again. The unit is working as designed. Job complete.

"Arrived on site to test unit for damage, tested unit found top back right corner smashed in

Arrived on site for WILL NOT START WHEN BUTTON PUSHED--JUST THE LIGHT COMES ON WHEN YOU PRESS THE BUTTON--NO NOISE. Tested thermal fuse and it had continuity. Removed drum and gained access to belt switch. Belt switch was showing open. ; ordrng 1 WPW10237959 (Door switch) and 1 279782 (Belt switch)

"Arrived on site to test unit for ice maker leaking, tested unit found ice maker cracked causing leak on rear side, removed ice buildup, replaced ice maker, tested ice maker, ice maker working as designed no leaks detected job complete"

"Arrived on site and inspected unit for not advancing through cycle. Found no voltage to the valve. Installed new control board and tested unit, unit tested good.

"Arrived on site for no ice. Ran diagnostics good water flow and pumps working,weak frost formation on evaporator plate diagnosed a leak in the system unit would need a new compressor,evaporator,service valve and drier.

Arrived on site for Standing water inside the dishwasher. No turning on. No tripped breaker. Found no power at console when buttons pressed. Checked voltage at junction box and was only getting 3.65 volts. Used extension cord and plugged in dishwasher to an outlet near the cooktop and dishwasher turned on. Ran diagnostics and no error codes came on. Ran through full diagnostics cycle and dishwasher is running as designed. No leaks detected. Customer will need to contact the builder to check GFCI outlets under the kitchen sink. I reset the GFCI outlet where the coffee machines are located and the garbage disposal would turn on. Tried plugging in dishwasher to the same outlet the garbage disposal was plugged into and the dishwasher would not power up. Three outlets total need to be checked. Two under sink and one where coffee machine / coffee bean grinder are located. Job completed.

"Arrived on site to inspect wall oven temps. Upon further, the customer advised that they recently had their inspector check their oven and found the unit 25 degrees too cold. Inspector used a round metal thermometer to test. I advised the customer that a multimeter with thermal lead has to be used to test temps in an oven. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 421 degrees. My next 5 readings were 329, 383, 341, 385, 342 for an average temp of 356 degrees. I advised the customer that the unit is operating as designed and temps are within range of Whirlpool recommendations. Job completed."

Arrived onsite for refrigerator not cooling in either section. Upon arrival I found RC=37 FC=17 with not man food items due to the customer losing all food. I accessed the evaporator and found it in defrost with the heater red hot and the evaporator completely thawed. I found the thermistor too far down on the evaporator. I accessed the control box and verified resistance of both thermistors. I replaced and corrected the location of the evap thermistor and replaced control box due to a communication issue between the 2 components. I powered on the unit and observed frost pattern. The evaporator frosted as designed and the unit is operating as designed at this time. I advised the customer to give it 24 hours before restocking but also monitor closely over the next few days. No leaks detected during time of service. Job complete.

Arrived on site to replace previously ordered parts for refrigerator. Replaced ui and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site to inspect unit for leaks under the freezer, upon inspection found the unit full of ice due to a bad drain tube, cleared drain tube and tested with water. All water drained. Complete"

"Arrived on site to inspect microwave control panel not responding. Upon further inspection, I tested the unit and none of the keys would respond. I removed the control panel and cleaned the ribbon and retested and was able to get a few of the keys to respond. I removed and replaced the comtrol panel and retested and unit is operating as designed. Job completed."

"Arrived onsite for washer not agitating. Upon put unit in diagnostics and found stored error code F7E6 motor fault. Ran auto test and confirmed no agitation. Inspected underneath unit and found faulty actuator. Per Whirlpool recommendations, actuator must be replaced with current version. Adjusted actuator for customer to use while waiting for part. Part was RWO. Will return with part. Office to reschedule.; O-emld tckt"

Arrived on site for washer not draining and door dropping down when opening. Inspected unit and work area. Gained access to door latch and released manual. Removed clothes from unit and performed diagnostics mode. Found drain pump activating but not draining. Measured incoming voltage to motor and found 120 volts. Found failed drain pump. Removed door and disassembled. Found door hinge pivots broken from hinge. Will need to replace pump assembly and hinge. ; ordrng 1 WPW10208415 (door hinge)

"Arrived on site for dryer turning on but not heating. Upon arrival confirmed complaint and also confirmed 240v power supply. After further inspection I found cause of issue was element grounding put them leading to high limit cutoff breaking. Replaced both parts then reassembled and tested unit. Found dryer temps fluctuating within safe ranges, not over heating, and cyclings as designed. I formed customer of findings. Call complete"

"Arrived on site for an ice machine that was not powering on. Upon arrival the unit was unplugged. I plugged the unit in and it immediately turned on. I put the unit in diagnostics mode and found all loads running as designed. I checked voltage at the wall and found it good. I gained access to the external pump and found it in good shape. Upon further inspection I found significant corrosion on the low side line from the compressor, and a small leak/corrosion at the chassis where the drain line is attached. I informed the customer of my findings. Due to the customer having hard water and the symptoms he experienced

"Arrived onsite for microwave sparking.

"Arrived onsite for vent hood not working. Looked at the unit and saw that the connector had some grease inside the connector, cleaned away some of that grease and plugged the unit back in and control started working again, also had me replace a light bulb the customer had.

"Arrived on site to diagnose dishwasher with constant beeping alarm at the end of the cycle, upon accessing the unit I found no power to the unit, i plugged In the unit and accessed service diagnostics, I found no fault codes. I put the unit into a diagnostics cycle and found that the unit is operating properly as designed, found no issue persists. Job complete."

Arrived onsite for not washing dishes and found float switch lodged up and out of place causing no fill. Corrected issue and advised customer on repair. All checks good. Advised customer on repair.

"Arrived on site to follow up on refrigerator with cooling loss in the RC. Tested evap fan for RC, customer advised me the fan never comes on its own. If we test the fan in diag, it does run when triggered. Called tech line and spoke with 2 different reps. First rep recommended checking all wiring for corrosion. Found no corrosion or issues with the wiring at the control or the fan. When testing wiring at the control and moving wires around, fan came on. When I tapped on the cabinet around the wiring harness the fan would cut off. Was able to wiggle wire and tap cabinet and got fan to activate again, but tapping killed it again. Was not able to reactivate fan. Followed up with tech line and advised on damaged signal wire in cabinet.

"Arrived on site to test unit for not cooling and frost buildup, tested unit found heater element disconnected on evaporator, secured connection, tested unit, heater now engaging, defrost evap with steamer, evap fins on bottom right corner look like someone has pried before, put unit in basic defrost, no leaks detected job complete"

"Arrived onsite for dishwasher not draining properly and having a potential leak. Upon arrival tested unit and found faulty drain motor. Replaced motor and tested. Drain pump is working properly. Ran test to check for potential leaks. No leaks present at this time. Notified customer that dishes need to be loaded properly as to not block spray arms from spinning, could potentially cause overflow in one area. Job complete"

"Arrived on site to replace previously diagnosed ice maker, upon arrival I gained access and removed the ice maker, I replaced it and jumped t and h to verify the switch has proper power and the ice maker has proper power to run the harvest cycle, the harvest cycle completed and the fill valve filled the ice maker, unit is operating properly as designed.

Arrived on site to diagnose an oven that is not cooking at proper temperature. Tested unit and found calibration is correct and no changes were needed.

Arrived on site to diagnose an oven that is not cooking at proper temperature. Tested unit and found calibration is correct and no changes were needed.

Arrived on site to install previous diagnose part. I gained access to the rc evaporator and replaced it with new. The unit is working as designed. Job complete.

"Arrived on site to test unit for no ice production, tested unit found ice maker stuck in mid cycle replaced ice maker, ran service test 120, ice maker passed, ice maker valve filling as designed, customer stated erratic water dispensing issues, found found top left hinge cover with sensor broken

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the FC LED module flickering and all of the LED modules flickering in the RC section except for the front module on the ice maker housing as it was burnt out. I removed and replaced the module and tested the lights. All lights are operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously inspected parts. Installed new Gearcase, cam, belt, washplate, motor, and cam kit. Tested unit, unit tested good. No leaks detected, job complete"

"Arrived onsite for clothes still wet after wash cycle. Upon arrival tested unit and found unit not agitating. Inspected underneath unit and found faulty actuator. Per Whirlpool recommendations, must replace actuator with current part. Ordering actuator. Office to reschedule. ; ordrng 1 W10913953 (actuator)"

Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Found frost buildup on ice tray arm not allowing harvest cycle to complete . Removed buildup. Ran harvest test and passed. Ran filling test and passed. Unit is now functioning properly. Recommended customer leave temperature settings at recommended to avoid frost buildup. Job complete

"Arrived on site for range leaking. I inspected the unit and work area. I found the unit not hooked up to the gas line. I hooked the unit up to the gas line using plumbers puddy. I used uv leak detector on the regulator, and watched for any leaks. I found no leaks at the range. I tested the unit and found it working as designed. Job complete."

Arrived onsite for panel not operating as designed. Upon arrival found unit panel damaged and not operating on serval buttons. Replaced board and tested unit is now operating as designed. Job Completed.

"Arrived on site for refrigerator having ice in bottom of freezer and to replace water filter. Inspected unit and work area. Found drain line clogged and pet fur buildup in compressor and condenser area. Gained access to drain line and removed to clean. Removed fur with shop vac. Removed old water filter and installed new. Flushed water through dispenser. Tested operation. All tested good, no water leaks detected during service.

Arrived onsite and used O ring to raise the freezer door alignment so it didnt have friction against the freezer liner causing back pressure to open the door and keep the door open. Unit is now operating as designed. Advised customer on repair.

Arrived onsite for unit leaking. Looked at the unit and customer said that unit was leaking from the top of the back of the unit. Need to order a new tub assembly for the unit. Office to reschedule.

"Arrived on site for a dishwasher that was not heating. Upon arrival the customer stated that the soap sometimes would not dispense or dissolve, and the unit would intermittently make a loud noise. I put the unit into diagnostics mode and found stored error codes F9E1 for diverter lost position, F6E4 for float switch open, F6E3 for over suds, and F6E1 for low or no water. I cleared the error codes. I then ran a diagnostics cycle while monitoring amp draw. I found the unit ran as designed and the heater drew the proper amperage. At the end of the cycle the unit threw the F9E1 error code. However, upon further inspection I found significant rust on the element. Due to the error code and rust I will order and replace both sump/motor and the element. I found the customer using pods with a water softener. I informed the customer per user care guide on proper soap usage when you have a water softener. I found this is most likely the cause of the F6 error codes. Office to reschedule. ; ordrng 1 W11178672 (Sump and Motor) and 1 W10703867 (Heater)"

"Arrived on site to diagnose dryer making a rattling / Loud noise when late in its dry cycle. Customer showed me video of noise, and you can hear metal making an awful rattling noise. Disassembled unit and insulated contact points with sound pads, and wrapped exhaust pipe with foil tape where it goes through the rear panel due to no ring being present. Ran unit and found no abnormal sound present. Advised customer to follow up with us if noise comes back and they adjusted the vent hose. Call complete."

"Arrived on site to follow up on refrigerator that was not cooling. Control was recently replaced to bring the unit back online. Found compressor running and hot, and no cooling happening. Sealed system appears to have a leak. install new dryer and access valve to isolate leak on unit, and will likely need full rebuild with remaining available parts.Installed a new dye drier and access valve from truck stock. Unit had 8 psi pressure when system was tapped. Charged unit to 5.5oz R134a. Verified good vacuum was present snd unit is now cooling. Customer advised to follow up if unit loses cooling and we can trace leak. Call complete"