"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit was agitating but not spinning, it had a stored clutch error code and would be stuck draining, ordering correct parts to fix issues. Office to reschedule ; ordrng 1 W11419171 (CONTROL) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH)"

"Arrived on site to inspect unit for not heating due to a error code, upon inspection found the f1e1 error code keeping unit from being used. Replaced console per guide and tested unit. All functions worked. Complete"

"Arrived on site for complaints of light not working. Found light over the range party disassembled, as the customer attempted to change the bulb. Found socket burnt out. Installed new socket and bulb. Light now working as designed.

"Arrived on site to inspect unit for not spinning out clothes, upon inspection found the units worked normally but the clothes had been loaded weird. Instructed customer on proper use. Complete"

Arrived onsite for unit not draining. Upon arrival found bottom of tub filled with water. Found disposal knockout plug was still there. Removed knock out plug and unit drained correctly. No leaks present at this time. Job complete

Arrived to install previously ordered parts. After installing the parts the unit tested properly. Job complete

Arrived on site to inspect unit for not broiling. Upon inspection found the unit tried to broil but extinguished itself immediately. Tried to replace valve to fix issue but gas valve was broken in the box. Ordering new valve. Office to reschedule ; ordrng 1 W11239228 (Valve)

"Arrived on site to replace previously diagnosed door skin, replaced door skin , unit is now per manufacture specification, no leaks detected job complete"

"Arrived on site for no cool. Clicking noise from compressor compartment,removed starter installed a new start found compressor not powering on diagnosed a defective compressor

Arrived on site for dryer stopping after 3 to 5 cycles back to back were performed. Upon arrival confirmed issue and after further testing found timer motorboat failing. Replace both parts and then reassembled and tested unit and found unit fully functioning as designed inform customer that dryers ready for use. Call complete

Arrived on site to test unit for not advancing pass rinse cycle. Found cold valve not shutting off even when no voltage being supplied to valve. Recommend replacing cold valve. Ordering hot valve and control as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11168740 (Cold valve) and 1 W11168743 (Hot valve) and 1 W10393444 (Control)

"Arrived on site to diagnose refrigerator that is sometimes not dispensing water. On arrival the unit was working as designed, but this happens at random. Advised customer that the reservoir in the RC is freezing up sometimes, which is why the issue is intermittent. Increased Temps 2 degrees, also advised to keep airflow gaps open. Removed evap cover and added permagum and foil tape to seals on fan scroll. Reservoir should no longer freeze. Call complete."

Arrived on site to test unit for not advancing pass rinse cycle. Found cold valve not shutting off even when no voltage being supplied to valve. Recommend replacing cold valve. Ordering hot valve and control as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11168740 (Cold valve) and 1 W11168743 (Hot valve) and 1 W10393444 (Control)

Arrived on site for a range not heating correctly. A Pona Rider confirmed this year and after throw the testing I found that the delays on the ACU with intermittently and randomly shutting on and off not allowing the oven to properly heat to the right temp. I replace the AC you in the oven so U2 oven since youre also being slightly out of specs. Reassembled and found unit functioning as designed and went over use and care with customer regarding how to preheat oven and how to calibrate if any other issues that arise. Call complete

"Arrived on site for a washing machine that is skipping cycles. Inspected unit and work area. Ran into diagnostics and found an F8 E1 (low/no water detected during fill) error code. Tested the unit in manual valve testing and found the hot water valve not allowing water into the unit. I pulled off he hose and found the valve caked with sand and sand in the hose. Replaced the water valve and tested the unit. The unit began to work as designed. Call complete."

Arrived on site to replace soap dispenser. Replaced dispenser test unit and unit test good job complete.

"Arrived on site and inspected dishwasher and did not hear any excessive noise while water is filling, wash motor is running, or drain pump is running. Cannot duplicate customers experience dishwasher is operating as intended, job complete"

Arrived on site for wall oven not operating correctly. Upon arrival customer stated that broil function would work but the issue was the clean button and bake button functions were not responding when activated. Found that the inner control of the UI panel was broken not allowing the UI panel to send a signal to the main control that the bake option needed to be turned on. Will need office to reschedule with customer once authorization and part availability is known; ordrng 1 5765M451-60 (Panel ui+ribbon) and 1 Cnote (Needs ahs authorization before rescheduling)

"Arrived to inspect dishwasher not completing cycles. Accessed diagnostics and found F7E1 Single Speed wash motor Failure. Customers advised they can wash a short cycle, but the longer cycles dont complete. Order the sump and motor and main control. Office to schedule return services. Needs more work.; ordrng 1 W11416363 (SUMP & MOTOR) and 1 W11462459 (CNTRL-ELEC)"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the motor and went to put the unit into diagnostics. Found the motor humming and attempting to spin cycle very slowly. Check voltage from the control and found the control sending 120 V to the motor. Replaced the control and tested the unit again. He had me unplug the rotary switches on the control and test the unit again. Found the unit acting normally with the rotary switches disengaged. He then advised that the issue would be with those rotary switches and replace all switches and the harnesses. Ordering parts in the office will need to contact the customer about a return date due to multiple items coming from different locations.; ordrng 1 WPW10285518 (Wash temp cycle switch) and 1 WPW10285511 (Water level cycle switch) and 1 W11211519 (Upper harness) and 1 W10786100 (Jumper harness) and 2 WPW10285512 (Soil level/rinse options cycle switches)s

Arrived onsite for the door not staying shut. Customer had own hinges to fix the door. Replaced the hinges. Tested the unit door. Door closes correctly. No issues at this time. Job complete

Arrived onsite for cooktop with abnormal flame. Upon inspection I found that the cooktop is not being cleaned properly se pix. I adjusted center burner and cleaned the orifice an tested it and found the flame normal this time.

"Arrived on site for dishwasher leaking . Found sump leaking from diverter motor .Replaced sump and motor . Ran diagnostics , no water leaks detected at time time of service .

"Arrived on site for a dishwasher that wont wash dishes. Inspected unit and work area. Ran the unit through diagnostics and found an F6 E1 (low/no water detected during fill) error code. I ran unit for an auto test and noticed water spraying all over the floor. Canceled the cycle and check underneath the unit. Found that rodents had chewed through the inlet water hose going from the valve to the tub. Cleaned up excess water and quoted the customer $67.76 for parts, $255.75 for labor, and $26.69 for tax. The customer agreed to the repair. Ordering the inlet water hose and will return ; ordrng 1 W10878507 (Inlet hose)"

Arrived on site to diagnose a refrigerator that is not producing ice and has lights not working. Found failed led module and icemaker thermostat failed. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for unit leaking from dispenser. Upon arrival ran quick cycle and water leaked out of the front of dispenser at 6 minute mark. Need to replace dispenser. Will need 2 man for double stack unit.

Arrived to inspect washer not powering on. Confirmed the complaint and accessed diagnostics mode and unit gave error code F6E2 Communication error.

Arrived on site for a washing machine that has water left the bottom of the washer and will not allow the customer to start a new cycle. Inspected unit and work area. Canceled out the cycle and attempted to drain the unit. Found the unit shut off before it was done draining. The unit rebooted and I tested it again. Found the drain pump impeller separating from the motor. Replaced the drain pump and tested the unit. Found the unit shutting off and turning back on several times while attempting to test. Checked voltage to the unit and found voltage jumping up and down. Checked the wall and found that the unit was plugged into a three prong to two prong adapter thats attached to a two prong outlet. Attempted to use another outlet with the same adapter. The unit continue to have voltage issues. Checked the tube to three prong adapter and found a burn mark on one of the prongs. Switched out the three prong a two prong adapter with another one and the unit began to work and operate as designed. I did advise the customer that using that adapter can cause issues with the unit if not properly grounded. Did advise that she might want to look at changing the plug behind her washer prior to further continual use. The unit is now working as designed. Call complete.; used 1 W10919003 (Drain pump) from stock

"Arrived on site to diagnose dryer that is making loud noise when in use. Ran unit and when it shut off you could gear a grinding sound. Disassembled unit and found the blower wheel was wobbling on the motor shaft, and the wheel collar was fused / rusted to the motor.

Arrived on site for dishwasher needing new element due to recall on older style element. Upon arrival confirmed issue then installed new part. Reassembled and tested unit and found no leaks during tests. Call complete

"Arrived on site to diagnose refrigerator that has issues with door shelves and a small water leak coming from it. Examined unit and found the door and shelves have cracks in them due to age, but is not affecting the function of the unit. Water drip is coming from a Crack in the evap drip tray

"Arrived on site for complaints of food freezing in RC. Customer stated that only the food in the bottom right crisper gets frozen. Found temperature in RC bottom crisper to be at 32 degrees. Found RC temperature set at the coldest setting. Found air damper opening and closing properly. Set temperature in RC down to the middle setting, and advised customer to monitor.

"Arrived on site for no cool. Powered unit on compressor powered on,no frost pattern on evaporator,tapped into the sealed system,low side reading -25 pressurized system slight hissing sound in compressor compartment,sprayed bubble solution on all tubing diagnosed a leak in the cabinet

Arrived onsite for unit having issues with locking. Tested the unit and the lock was not locking as it was trying to stay locked to start but would not. Replaced the lock. Tested the unit. Unit tested good. No leaks at this time. Job complete

Arrived onsite for the spin plate not staying stable. Looked at the plate and did notice that the glass plate was not sitting correctly. Re aligned the plate and the roller spacer. Tested the unit and unit tested good. Let he customer know that the unit is made the way it is from the factory and to keep on eye on if the plate or cup that gets placed inside sits flat and the plate glass plate doesnt shift. No issues at this time. Job complete

"Arrived on site and inspected washer and found motor control is burned out. after replacement confirmed operation by running a diagnostic diagnostic cycle, job complete"

Arrived on site to diagnose a microwave with a vent not closing. Found hinge on grill broken and replaced grill assembly. Tested unit and found all is functioning properly at this time.

"Arrived on site for microwave door not opening. Inspected unit and work area. Removed microwave and disassembled. Found unit is serviceable. Found inner latch broken. Inspected outer latch and door switch holder. Found inner latch only needed to repair.

"Arrived on site to test unit for light not illuminating. Found connection pin was not making contact on one side of bulb. Adjusted pin, tested unit, u it now working as designed. Job complete."

Arrived on site to test unit for leaking from underneath. Found fill tube from valve to water inlet was corroded causing leak. Needing hose to fix issue leak issue. Also recommend replacing all four lower rack wheel assemblies. Ordering other parts to ensure completion on return visit. Unable to fully test due to unit immediately leaking when starting. Office to reschedule. ; ordrng 1 W10878507 (Fill hose) and 1 WPW10545278 (Drain hose) and 2 WP8531323 (Gasket)s and 1 WPW10195536 (Water inlet) and 1 WPW10213825 (Nut) and 2 W10195416V (Wheel)s

Arrived on site to replace inverter board and thermostat from previous diagnosis. Replaced fuse and fixed burnt wiring issues. Found inverter board I was sent with was damaged in box. Needing new inverter board. Office to reschedule. ; ordrng 1 W11325604 (Inverter board)

"Arrived on site for washer not advancing into wash cycle . Unit will start to fill and go into drain. Ran diagnostics and got long drain code . Found cold water coming into wash at a trickle . Found debris in cold valve .

Arrived onsite for oven locking and burning food. Ran test cycle at 325 degrees and unit has runaway temperatures exceeding 425 degrees. Canceled before door locked. Unit will need new control board and temperature sensor.

"Arrived on site for oven not heating properly. I inspected the unit and work area. I gained access to the control and found the control burnt. I tested the heating elements, and both temperature sensors. Everything checked good. I replaced the control and reassembled the unit.

Arrived to inspect heater washers. The unit had the brass colored washers and were starting to show signs of corrosion. The unit will require Technical Service Pointer #: W11540964. Office to order heater. No leaks observed during service. ; ordrng 1 W11537778 (Heater)

Arrived onsite for ice refrigerator ice maker not making ice again. Upon arrival found fill tube frozen. Disassembled unit and found heater failing. Upon replacing heater found wrong connector. Heater has a female connector but the replacement part was male. Contacted SR and researched part. Will need to reorder. Office to inspect part on arrival. Office to reschedule ; ordrng 1 KRMF706EBS00 (Heater)

"Arrived onsite for outside portion of dual right front burner not energizing. Replaced switch for right front dual burner, . Ordering right front dual element. Office to reschedule ; ordrng 1 WPW10275049 (Dual element, right front)"

Arrived on site for dryer having long dry times. Inspected unit and work area. Performed air flow test with vent on and found minor restriction (yellow light). Per air flow test with vent off and found good air flow (green light). Performed temperature reading n time dry with high heat and found temperature reaching 190?. Spoke with customer on air flow and home venting. Unit tested good.

"Arrived on site to test unit for lights in FC not illuminating. Found top right module was bad. Replaced module, tested unit, unit now working as designed. Job complete."

Arrived on site for fridge icemaker not working. I inspected the unit and work area. I found the ice maker fan incased in ice. I tried to put the unit into diagnostics to test the ice maker and the unit would not go. I power cycled the unit and still could not enter diagnostics. I tested the defrost element and found it open. I spoke to the customer about needing a new UI and ice maker defrost element.I am ordering the UI and defrost element. The office will reschedule when we have eta on the parts.; ordrng 1 5304527929 (UI)

"Arrived on site for install of previously diagnosed parts. Installed new Gearcase and splutch kit. Tested unit in factory diagnostics and unit tested good. Ran drain and spin cycle and rinse and spin cycle. No issues at this time, no water leaks detected, job complete."

"Arrived onsite for dryer not turning off and not heat. Upon inspection I found motor relay stuck shut, heating element showing open and safety thermostat open. ordered control, heating element and will return with thermostat. ; ordrng 1 EBR63615906 (Control) and 1 5301EL1001J (Heating element)"

"Arrived for dryer not drying clothes on first cycle upon inspection I found unit set to fluff which will tumbling clothes but not heat. Upon further inspection I found lent trap full of lint, I cleaned out the lint and performed air flow tested. Good airflow was found, then I performed a temp test with my thermal couple and found unit heating. Unit is operating as designed. Job complete."

Arrived on site to inspect unit for not cleaning clothes and adding soot to load. Upon inspection found the units heater was blowing out black soot due to a non converted gas heater. Spoke with customer about conversion. Customer will have new dryer connected correctly.

Arrived on site for leaking dishwasher. All connections are dry . Ran diagnostics and was leaking from inside panel . Found water leaking from vent . Ordering vent and new gasket . No other leaks detected. Call to set return.; ordrng 1 WPW10329609 (Vent) and 1 8269259 (Vent gasket)

"Arrived on site to test unit for no cool, customer stated that RC will not go below 55, exposed evap, evap has a good frost pattern, used UV light to detect and Refrigerant leaks, no leak was detected,, checked temperatures customer had RC set at 33 and FC -2, stated to customer that these settings for temps would effect the proper functioning of unit, put temp to recommended settings, advised customer to monitor and if issue persists to call us back, at this time unit is running as designed, job cooling"

"Arrived to inspect noise. The convection fan would intermittently create a rumble and rattle. During inspection, I found the fan was out-of-round or the motor shaft was bent. Office to order fan assembly .; ordrng 1 W10860984 (Fan Assy) and 1 Schedulewith (SO 329296)"

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker fill tube being cracked and leaking, I removed and replaced the fill tube and tested the ice maker and it is operating as designed with no further leaks. No water leaks observed at the end of service, job completed."

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced in the control and tested the unit. The unit began to run and operate and cool as designed. Call complete.

"Arrived on site and replaced lower front left wheel on lower rack. Inform customer that kick plate is not covered, job complete"

Arrived on site to finish the sealed system job on this refrigerator. Inspected unit and work area. Soldered all the joints and ran the unit in a vacuum at -30 psi for over 25 minutes with no leaks present. Charged the unit and got pressure is up to 126 psi on the high side and zero psi on the low side. The unit began to call and freeze as designed. Call complete.

Arrived on site to diagnose washer with clothes not spinning out. Ran unit and could hear unit struggling to agitate. Checked shifter and found shifter detached from the cam pin. Replaced with updated shifter and retested. Verified unit working as designed and calibrated. Call complete.

Arrived on site for a dryer thats making a rattling sound during operation. Inspected unit and work area. Confirmed with the customer complaint and found the rattling coming from the exhaust hose on the backside of the unit. The customer had lined the exhaust hose with foil tape which was causing a little extra vibration against the back cabinet wall. Useda sound pad to soften the rattling noise and the unit now is working as designed with no abnormal sounds present. Call complete.

Arrived on site to install previously diagnosed Switchin burner. Upon arrival installed required parts reassembled and tested unit and found all indicator lights turning off when unit was not in use as designed and found burner fully functioning when in use. Call complete

"Arrived on site and found saved error codes F5E2, F9E1, F8E1. Found pressure hose is damaged, took one picture.; ordrng 1 W11044559 (Pressure hose)"

"Arrived on site for dryer not heating properly . Unit would shut off after running for few minutes . Ran heating readings . Unit would heat up and cycle couple times then stopped heating . Unit is stacked in closet . Ordering control, moisture sensor harness . 2 man for job Call to set return ; ordrng 1 2man. and 1 W10298258 (Harness) and 1 W11461188 (Control)"

"Arrived on site for no ice, diagnosed a defective icemaker,installed a new icemaker ran harvest test passed fill test passed."

Arrived on site for long dry times and lint building up on back side of dryer . Ran heating and vent test with kit . Found air flow restriction. Blower wheel is working . Not getting air flow at exterior vent outside at cover . Recommended having vent tube cleaned . Removed small amount of lint from unit . Job complete

"Arrived on site to test unit for unit not heating and making loud noise. Found bad high voltage, saw unit not installed correctly unit not sitting on wall bracket. Advised customer that I could take unit down to fix it but will not be able to put it back. I replaced magnetron capacitor and diode test unit and unit heating correctly

"Arrived on site for complaints of damage to unit. Found right side of outside wrap bowed out a little, took pictures. Found the mounting bracket is too close to the cabinet on the right side. Will need to have installers correct this issue. Job complete."

Arrived to instal previously diagnosed and ordered part. I removed the failed control and installed the replacement. I tested and all normal operations resumed.

"Arrived on site. Found new door with discoloration on white gasket,extremely dirty customer unhappy with new door ordering another door. ; ordrng 1 LW10912366 (Door)"

Arrived onsite and found bottom hinge and cam will be needed to repair door as the bevels have completely worn flat and the door sits low..; ordrng 1 W10249941 (Bottom hinge)

"Arrived on site for too much ice,dirty tubing and cleaning need led staying on. Replaced defective water level sensor and bin thermistor,cleaning back wall,cover and all accessible tubing.

"Arrived onsite for dishwasher error code. Upon inspection found f8e4 error. Checked float switch and found water win drip tray. Just enough to trigger the switch, not overflowing. Cleared water and tested. Unit is now functioning properly. Ran unit and checked for leaks, could not find any. Recommended customer switch to a rinse aid with color so that the level can be monitored. Instructed customer that Possible over suds or blocked spray arms could have caused overflow into drip pan and triggered switch. Customer will monitor . No leaks present at this time"

"Arrived on site for range not working.

"Arrived on site to install previously diagnosed and ordered parts. Due to the control panel and main control failures, I removed and replaced the both controls and tested the unit. Unit is operating as designed and did not need the cooling fans

"Arrived on site to replace previously diagnosed blower wheel, replaced blower wheel, tested unit no noise is currently present, unit running as designed, job complete"

"Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found signs on water leak from diverter. Performed diagnostics mode and found error code F6-E4 float switch, F8-E2 drain pump electrical issue and F9-E1 stuck diverter. Found test cycle not starting. Disconnected fan assembly and attempted to run test cycle and no response. Connected fan assembly and tested operation again and no response. Went to remove control to test float switch and unit started fill with water. Monitored test cycle and found unit filled then fan activated when motor should have been running. Disconnected fan motor and found wash motor activated. Reinstalled control back in housing and unit stopped running. Tested wire harness for short and found correct readings through harness. Removed control from housing and found unit started cycle. Found minor leak from vent housing. Will need to replace control, vent assembly and sump assembly.

Arrived onsite for unit filling tub with water even when off and unplugged. Need to replace fill valve replaced fill valve . Unit now operates as designed. No leaks present at this time.Job complete

"Arrived on site and inspected refrigerator and found ice mass in ice bin. Also found a small amount of ice on the end of the fill tube. Icemaker tray looked good, all ice cubes in tray are normal. Ran test 96 then 97 and water fill is good. Could not find a reason for ice massing in bin.

"Arrived to inspect flame height issues. The low flame height was quite high and I adjusted to within safe limits for the CX. Operational test good, no gas leaks detected during service."

"Arrived to inspect cooling issue. The compressor and high side discharge were hot as expected for a good sealed system and I tested the thermistors. FC was 21.58 Kohm read at the connector at the control and 13F via internal K-type(10+ degree deviation). 7.03 at board for RC and 42F with thermocouple. The sealed system appears to be intact and operating as designed and the issue is likely a failed FC thermistor due to a setting of -2. I inspected the thermistor and found the insulation clearly cut, likely from installation. I sealed the cut wire with silicone and applied heat shrink to prevent moisture incursion. I retested the thermistor and it was within 2 degrees F of the expected ohm reading. CX will contact us if there are further issues. No water connections to unit."

Arrived onsite for unit the does not stop draining. Upon arrival test unit and found unit draining and not stopping. Found coins lodged in drain pump. Removed coins and unit still drains continuously. Replaced drain pump and unit continues to just drain. Spoke with PR and checked harness at control for continuity and voltage. PR suggested replacing WL switch. Replaced WPL switch and unit still only drains. PR suggested to order control. Ordering control office to reschedule ; ordrng 1 W11574590 (Control)

"Arrived on site to test unit for lid not opening. Found control relay was burnt. Was able to get model and serial number.Advised control and latch may not only be parts needed as unable to fully test with control not responding. replacing control(W11116592) and latch(W11307244).

"Arrived on site to inspect upright freezer temps. Upon further inspection, I found the unit on and not cooling. The compressor was making a loud clanking noise. I pierced the drier and found the unit with a full charge. Compressor very hot to touch. I vacuumed the system and removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held at -30\0. Installed 4.6oz of R134a refrigerant and monitored pressures. Pressures were good at -2/110 and evaporator had a good frost pattern. No water connections to the unit, job completed. Recommended the customer allow the unit at least 24 hours to cool."

.; ordrng 1 W11416362 (Wash motor) and 1 W11551233 (Drain hose) and 1 W11434044 (Valve inlet)"

Arrived on site to diagnose a dishwasher that is not cycling properly. Found pump locked up and freed motor. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived onsite for unit not operating with F2E0. Upon arrival reset breaker. Waiting for unit to reboot. Unit rebooted. Unit now operates correctly. Tested microwave by heated cup of water for 30 seconds. Tested oven by preheating to 350. Both operated as designed. Job complete

Arrived on site to diagnose refrigerator that is not making any ice. Checked icemaker and fill tube and found fill tube full of ice. Melted down ice in fill tube. Unit doesn't have a fill tube heater. Advised if tube freezes over again we need to replace fill tube. Unit now working as designed. Call complete.

Arrived on site for fritz not cooling properly. Upon arrival confirmed issue and found both fans and compressor running with a .7 amp draw. After further inspection found the evaporator coil not frosted over and the refrigerant was restricted/leaking through eve app coil and inner liner system.

Arrived on site to diagnose a washer that is not filling properly. Found control misregistering water level and replaced it. Tested unit and found all is functioning as manufacturer intended. No leaks were found at time of service.

Arrived on site for refrigerator located in garage with intermittent temperature issue. Inspected unit and work area. Found minor cabinet vibration. Measured temperature in FC at 11? and temperature in RC at 41?. Performed diagnostics mode and activated compressor. Gained access to frost pattern and found complete frost pattern. Found vibration coming from evaporator fan. Corrected evaporator fan motor to eliminate vibration sound. Found temperature location requirements at 55? to 110?. Found unit not designed to be located in garage. Spoke with customer on location requirements. Unit is not connected to water and ice maker is turned off. No water leaks detected during service. Job completed.

Arrived onsite to drop off strike. Job complete

"Arrived onsite for dryer turning off prematurely. Customer stated has had issue in sensor drying and timed drying. Upon arrival put unit in diagnostics but would not respond, the console just kept beeping. Customer recorded F3e2 moisture sensor open or shorted in diagnostics the display showed f3e3 inlet thermistor (high limit thermostat)open or shorted. Unable to perform full diagnostics due to console. Ordering Console, control, temp sensors, harness, cutoff and thermistors. Parts are associated with both errors. After replacing console need to run full diagnostics. Office to reschedule ; ordrng 1 W11370450 (UI panel) and 2 WP3387223 (Electrode)s and 1 WP3391912 (High limit thermostat) and 1 WP8573713 (Cutoff) and 1 WP8577274 (Thermistor)"

Arrived onsite for washer not functioning correctly after timer replacement. Upon arrival tested unit. Found unit had extended fill times. Found as unit was filling it was also draining water. Found the drain hose was too far down standpipe causing siphoning. Adjusted hose and tested. Unit is now functioning properly. Timer is advancing. Job complete

"Arrived on site to diagnose microwave that had lit a baked potato on fire when cooking on potato. Examined unit and found large burnt spot on wave guide cover. Removed cover and found dried moisture spots all in the wave guide.

Arrived on site to diagnose oven that is having issues maintaining time. On arrival customer advised they could not get the clock to set and had some basic operational questions. Advised on use and care of unit. Walked through how to set time. Unit working as designed. Call complete.

Arrived onsite to install previously diagnosed parts. Replaced the sump and motor. The timer and solenoid did not need to get replaced at this time. No leaks present at this time. Job complete