Service History 654

Near Smithville, TX 78957
Cliff
Job Details: 11/15/2019
DISHWASHER GE GDF510PGM0WW Arrived on site to diagnose a dishwasher that is not turning on. Found power connection on main control board not fully inserted from factory causing intermittent connection. Rewired connector properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78754
Cliff
Job Details: 11/15/2019
MICROWAVE WHIRLPOOL WMH32519FS Arrived on site to diagnose a microwave that will not start. Tested unit and found heat wear on all three door switches. Replaced all three switches and tested unit. Found all is functioning properly at this time.
Near Bastrop, TX 78602
Cliff
Job Details: 11/15/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is shaking abnormally during cycles. Tested unit and found hub assembly worn out. Had to break wash plate to remove it. Replaced hub and wash plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Elgin, TX 78621
Cliff
Job Details: 11/15/2019
DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that will not stay closed. Tested unit and found door catch failed. Replaced door catch and tested unit. Found all is functioning properly at this time.
Near Bastrop, TX 78602
Cliff
Job Details: 11/15/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site to diagnose an ice machine that will not turn on. Tested unit and found failed external drain pump. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Bastrop, TX 78602
Cliff
Job Details: 11/15/2019
OVEN WHIRLPOOL WFC310S0EB3 Arrived on site to diagnose an oven with a light that is not operating. Tested unit and found shorted control board. Replaced main control and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
James
Job Details: 11/15/2019
REFRIGERATOR LG LFX28968ST/06 Arrived on site and tested operation. I was unable to duplicate the exact sound customer has recorded. I did find some noise coming from evaporator fan motor. I will return with sealed system and fan motor on return visit and test further; ordrng 1 EAU61524002 (FAN)
Near Bastrop, TX 78602
Cliff
Job Details: 11/15/2019
WASHER WHIRLPOOL MVWB300WQ1 Arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found heavy corrosion between basket assembly and driveshaft causing mechanical friction and inproper movement of inner basket. Due to the amount of damage to the unit homeowner does not wish to have it repaired at this time.
Near Cedar Creek, TX 78612
Cliff
Job Details: 11/15/2019
RANGE GE JGBS66REK3SS Arrived on site to diagnose a range that is not heating properly. Tested all parts and components and found no mechanical failures at this time. Homeowner informed me house is completely sealed and air intake to home does not match what is being used by oven when vent is on. I advise homeowner miss operation could be caused by a lack of oxygen to the unit. No further repairs are needed.
Near Buda, TX 78610
Brandon
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for customer complaint of unit making to much ice, found bail arm was not inserted into ice maker, I inserted bail arm into ice maker, unit tested good."
Near , TX 78610
Brandon
Job Details: 11/15/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for customer complaint of range not heating, found gas supply issue, instructed customer to call gas company."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/15/2019
COOKTOP WHIRLPOOL WCG51US0DS00 "Arrived on site for customer complaint of ovens not working after a storm. Found bake feature not available when trying to run a bake cycle, I found unit was not in demo mode. I reset controls by flipping the breaker, unit tested good.
Near Wimberley, TX 78676
Brandon
Job Details: 11/15/2019
RANGE FRIGIDAIRE FFGC3026SSD "Arrived on site to replace valve and knobs, after replacing I was unable to test because gas was shut off to the whole house. I collected payment on check for the knobs.
Near Hewitt, TX 76643
Dylan T.
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site customer complaint was fridge would not cool pull the unit out pull the back off Compressor was very noisy and not cooling need to replace the compressor and the evaporator; ordrng 1 W10635994 (evaporator) and 1 W11025999 (compressor)
Near Kyle, TX 78640
Brandon
Job Details: 11/15/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of intermittent issue of unit not finishing cycle. I put unit into diagnostic mode, tested all functions, found faulty control, I replaced control, unit tested good."
Near Lorena, TX 76655
Dylan T.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site customer complaint was not making ice from the icemaker was frozen up due to possible water valve is bad need to order part and go back out; ordrng 1 W11043013 (valve)
Near Temple, TX 76504
Arthur B.
Job Details: 11/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element not connected from factory. Connected wire and tested unit. Unit now heats as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Gatesville, TX 76528
Arthur B.
Job Details: 11/15/2019
RANGE AMANA ACR4303MFB3 Arrived onsite to install new harness to free standing range. Removed and replaced harness thermal fuse and control. Installed power cord and powered up unit. Found all functions features work as designed. No other issues found.
Near Temple, TX 76502
Arthur B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived onsite to install new compressor and control to SxS refrigerator form prior tech's diagnosis. Removed compressor and installed new replacement along with dye drier and process stub. Vacuumed unit down and charged with 5.5oz of R134a refrigerant. Removed and replaced control. Reassembled and observed cooling. Good frost pattern and air flow. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76504
Arthur B.
Job Details: 11/15/2019
WASHER MAYTAG MVWB765FW3 "Arrived onsite for customer complaint of top load washer making loud clicking noises. Confirmed issues in clutch. Removed and replaced clutch,agitator and stator. Reassembled and calibrated unit. Unit complete successfully. No other issues found. All water connections were dry at time of service."
Near Gatesville, TX 76528
Arthur B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite to install new FC door and slides to French door refrigerator. Removed and replaced slides and door. Reassembled and tested door. Door sits well to cabinet. No other issues found. All water connections were dry at time of service.
Near Gatesville, TX 76528
Arthur B.
Job Details: 11/15/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived onsite to install new install in door ice maker. Removed and replaced ice maker assembly. Found ice maker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
David
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Installed FC door and tested. All is good with FC door. Removed RC LH door. On install of new door found it was the wrong color and trim. Showing W10757550 as correct part. Will need to return with correct door. Also ordering right door W10757549.; ordrng 1 W10757549 (dor-fip ss) and 1 W10757550 (dor-fip ss) and 1 W11223753 (nameplate)
Near Gatesville, TX 76528
Arthur B.
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived onsite for customer complaint of partial cooling both sections of French door dual evaporator refrigerator. Removed unit cover and found dye all over base. Found weld on compressor and condenser connections had hole. Removed and replaced dye drier and reworked solder connections. Vacuumed down unit and charged with 5.5oz of R134a refrigerant. Power up unit and observed pressures. Low side @4 psi, High Side @140psi. Used bubble solutions and found no leaks. Advised customer to wait 24hrs for temperatures to settle.All water connections were dry at time of service."
Near Austin, TX 78759
David
Job Details: 11/15/2019
MICROWAVE KITCHENAID KEMS308SSS05 "Arrived on site to diagnose a wall oven / MW combo. Performed diagnostics and attended to best water. Nothing is heating, and microwave turntable is grinding rather loudly. Can hear electrical noises getting louder and quieter coming from the magnetron as well. Recommended repair is Magnetron + Turntable motor. Will need to order turntable motor, do not have today. Performing all repairs at once. . Return visit schedule for 11/19 Tuesday. ; ordrng 1 W10911403 (motor-turn)"
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for washer keeps draining and error code. Tested and inspected unit and found failed pressure switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
Andy
Job Details: 11/15/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine not making ice. Upon arrival found unit turned off, turned on unit and Tested and inspected unit and found all operations are normal and making and cutting ice. Instructed customer on use and care and practice for best performance and that if customer has any other issues with unit to leave unit on and running 24 hours prior to service. No repairs are needed at this time. No water leaks present at time of service."
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
WASHER GE GFWH1200H0WW Arrived on site for washer not operating. Tested and inspected unit and found failed motor. Motor is under warranty from prior repair. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78731
Andy
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Unit is under warranty see SD-QuickPic. Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL MTF19681651 Arrived on site for dryer not starting. Tested and inspected unit and found failed thermal fuse. Customer had one on site. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78754
Cliff
Job Details: 11/15/2019
DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is not responding to controls. Found control panel miss registering. Panel will need to be replaced to complete repairs. Return date is set for 11/20/19.; ordrng 1 W11158457 (CONSOLE)
Near Salado, TX 76571
Al
Job Details: 11/15/2019
WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect lid lock latch error.Confirmed the complaint and R&R the latch.Reassembled, calibrated and unit tests as designed.All water lines were dry at the time of service.Job complete.Customer satisfied."
Near Kempner, TX 76539
Al
Job Details: 11/15/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived to inspect ice machine not making ice.Confirmed the unit is making the ice, but not dropping it due to a broken grid cutter.R&R the grid and unit began operating as designed.All water lines were dry at the end of service.Job complete Customer covered under 3 year warranty. SP confirmed"
Near Temple, TX 76502
Al
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived to inspect dishwasher closing issues.Customer advised he woke up today and tried it once more and unit closed properly.I ran diagnostics test mode and checked all possibilities and found none.Unit had no error codes.All water lines were dry at the time of service.Job complete
Near Temple, TX 76504
Arthur B.
Job Details: 11/15/2019
WASHER MAYTAG MVWB835DW0 Arrived onsite. Dealer needs to R/S due to freight blocking unit. OF to R/S; saved tckt
Near Driftwood, TX 78619
Brandon
Job Details: 11/15/2019
WASHER MAYTAG MVWB865GC0 "Arrived on site for customer complaint of unit not powering on, found 5vdc to console, ordering UI console. ; ordrng 1 W11162441 (CONSOLE)"
Near Austin, TX 78738
Andy
Job Details: 11/15/2019
WASHER LG WM3570HWA "Arrived on site for washer not draining, upon arrival customer informed me that issue is dispenser holding water. Made customer aware that this is not abnormal. Customer informed me that it has been a growing problem and that some times dispenser is completely filled up and would overflow if she tried to add soap. Ordering dispenser as well as dispenser drawer. Office to schedule return trip as part is expart. No water leaks present at time of service.; ordrng 1 4925ER1015K (DISPENSER ASSEMBLY ) and 1 AGL74074306 (DISPENSER DRAWER ) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Killeen, TX 76549
Al
Job Details: 11/15/2019
DRYER MAYTAG MEDB835DC4 Arrived to inspect dryer with o power. Checked voltage at the outlet and got 246/123/123.Same voltage at the back of unit.Called Whirlpool Tech line and spoke with MIKEAdvised to replace the CONTROL . WILL ORDER UI just in case.SR# 7726391023Customer rescheduled for 11/18/19; ordrng 1 W10682013 (CONSOLE) and 1 W11133021 (CONTROL)
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
MICROWAVE FRIGIDAIRE FGMO205KF Arrived on site to install previously diagnosed parts. Removed trim kit and tested unit. Found trim kit is not issue. Found door latch parts are failed. Ordering needed parts. Office to schedule as panels are exparts.; ordrng 1 5304441893 (LATCH) and 1 5304462915 (OPEN BUTTON) and 1 5304472854 (PANEL ) and 1 5304503439 (LATCH) and 1 5304516278 (PANEL ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Belton, TX 76513
Al
Job Details: 11/15/2019
DRYER KENMORE 110.6800201 "Arrived to inspect dryer not starting.Confirmed the complaint and disassembled and checked continuity on thermal fuse and discovered it was defective.R&R it, reassembled and unit began operating as designed.Job complete Customer not charged for part due to it being the same issue from 4/3/19.
Near Killeen, TX 76542
Al
Job Details: 11/15/2019
OVEN IKEA IBS550PWS01 "Arrived to inspect wall oven locked door after cleaning function was used.Confirmed the complaint and gained access to the unit.Unit was not responding to any commands.Due to minimum knowledge of the unit, I called CS to request another technician with more knowledge.No parts installed, no money collected.Needs more work.; O-emld tckt"
Near Austin, TX 78703
Wesley
Job Details: 11/14/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived onnsite and found unit operating as designed. Arrived onnsite and used modules to restore function. Lighting is now operating as designed. Advised customer on repair.
Near Austin, TX 78759
Wesley
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS04 Arrived onnsite and repaired by clearing ice in air cavity. No parts needed. All checks good.
Near Austin, TX 78759
Wesley
Job Details: 11/14/2019
COOKTOP KITCHENAID KCES956HSS00 Arrived onnsite and measured cut out for recalled cooktop to be 33 1/2 inch by 19 1/2 inch.
Near Austin, TX 78758
Wesley
Job Details: 11/14/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived onnsite and replaced knobs, manifold and panel to,clean up after the poor work from the other company. All checks good. Unit is now operating as designed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/14/2019
VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site for buttons hard to press, replaced control and tested good"
Near Austin, TX 78758
Wesley
Job Details: 11/14/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived onnsite and replaced panel. Unit is now cosmetically as designed. All checks good.
Near Austin, TX 78717
Tyler B.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for unit leaking from door. Removed panel and found leaking from dispenser, replaced dispenser and tested good"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/14/2019
VENTHOOD UNKNOWN UXT4236ADS2 Arrived onsite for switch and fan replacement. Replaced switch and fan and tested good
Near Austin, TX 78750
Tyler B.
Job Details: 11/14/2019
DRYER WHIRLPOOL LDE482 Arrived on site for belt and roller replacement. Replaced rollers shafts and belt and tetsed good. Collected remaining balance
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/14/2019
WASHER MAYTAG MVWB765FW1 Arrived back on site for gearcase replacement. Replaced gearcase and clutch and tested good. No leaks
Near Austin, TX 78726
Tyler B.
Job Details: 11/14/2019
DRYER AMANA NED4655EW1 "Arrived on site for unit not heating, found no heat and fuse open, replaced and tested found vent clogged, advised to call back maintenance"
Near Austin, TX 78758
Wesley
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onnsite and found unit operating with sealed system failure. Tested unit and submitted prerequisite findings. Replaced start device due to compressor starting but not cooling and then shutting off. Ordering evaporator and compressor to repair. ; ordrng 1 SEALEDSYSTEM (2 HOURS) and 1 TJ90SF8404 (VALVE) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL KUDS01FLBL6 Arrived on site to repair unit with a broken upper sprayer. Found that the upper spray arm had broken loose from the manifold tube. Replaced tube. All water connections are dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site to install freezer rails to try to resolve frosting issue. The rails are working properly. There is a small patch of frost in the middle of the upper basket in the freezer. Just above that area frost is a small gap in the mullion rail at the fresh food section. That may be our possible air leak problem. Sealed that gap. Water connections are all dry.
Near Austin, TX 78759
Wesley
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for repeat rusting. Advised customer that doors would be ordered to repair. Customer using prescribed cleaner only. Office to reschedule.; ordrng 1 LW10728959 (dor-fip) and 1 LW10771436 (dor-fip)
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KSSC48QTS00 Arrived on site for no cool condition. Found nothing except interior lights are functioning. Found unit to have a failed main control. Replaced control board. All operations are now functional. Unit will now need sufficient time to reach normal operating temperatures. Water connections are dry
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KBSN602EPA01 Arrived on site for unit that has frost in the freezer. At this time there is no frost in the freezer. The customer did ask me to move the lower door hinge pin on the freezer door to give the freezer door wider opening to be able to remove the ice bin easier. All water connections are dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site to repair unit that is leaking water. Tested unit and could find no water leaks. Everything was dry under the unit and everything was dry inside the door when I took it apart. All water connections are dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/14/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on site for top dishwasher rack falling off. Inspected unit to find that the upper rack had broken adjusters. Replaced adjusters and rack now works properly. Water connections were dry.
Near Pflugerville, TX 78660
Scott
Job Details: 11/14/2019
WASHER LG WM3997HWA.ABWEEUS Arrived on site for clothes not drying . Found drain pump failing . Replaced pump motor . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .
Near Hutto, TX 78634
Scott
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDF520PADM0 Arrived on site for poor washing and drying . Found heater burned in several spots . Replaced heater . Ran diagnostics m all checked good . No water leaks detected at time of service . Job complete .
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for unit not cooling, found freezer evaporator covered in ice due to defrost failure. Unit will need evap motor and unplugged 24hrs prior to repair . ; ordrng 1 CNOTE (CC ON FILE FOR S-FEE)"
Near Austin, TX 78726
Tyler B.
Job Details: 11/14/2019
DRYER ROPER RED4516FW0 "Arrived onsite for sparking at outlet, removed power cord and found it burnt, took pics, unit will need 4 print cord to repair. Advised to have maintenance replace outlet also before returning ; ordrng 1 CNOTE (PART FIND, 4PRONG )"
Near Pflugerville, TX 78660
Scott
Job Details: 11/14/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for dead oven . Found thermal fuse had blown . Replaced fuse . Ran diagnostics . No error codes . Tested cooling fan , fan checking normal . No modifications have been made to cabinet since last service call. All is checked normal with unit . Job complete ."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/14/2019
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site for unit popping 2nd fuse. Replaced fuse to diagnostics and found no fan running, will need to return with control and blower to complete e; ordrng 1 W11245567 (blower)"
Near Austin, TX 78754
Scott
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDF520PADB3 Arrived on site and replaced defective sump and motor . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .
Near Dripping Springs, TX 78620
Robert
Job Details: 11/14/2019
WASHER GE GTW460ASJ6WW Arrived on job to replace gearcase. Spoke with GE tech line. Was instructed to replace mode shifter and belt. Replaced mode shifter and belt. Tested unit. Unit test good. No leaks at this time. Job complete
Near Driftwood, TX 78619
Robert
Job Details: 11/14/2019
OVEN WHIRLPOOL KEBC107KSS03 Arrived on job to install refurbished control board. Installed control board. Now oven has shorted key pad issue. Spoke to customer that key pad was no longer available.
Near Dripping Springs, TX 78620
Robert
Job Details: 11/14/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for Control board not working to unit. Replaced control board. Tested unit. Unit test good. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/14/2019
WASHER LG WM3470HWA Arrived on site to inspect unit for odor and molding on front gasket. Customer felt the odor was coming from the gasket but in fact it was coming from the pump filter. Emptied filter. The customer does not want to replace the gasket as it is not causing the odor.
Near Driftwood, TX 78619
Robert
Job Details: 11/14/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on job for for complaints of console resetting. Tested unit. Found that console was bad. Replaced console. Tested unit. Unit test good. Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 11/14/2019
FREEZER GE FCM5SKAWW "Arrived on job to replace freezer door. Replaced freezer door. Tested unit. Unit test good, no leaks at this time. Job complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 11/14/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on job for complaints of console not responding. Tested unit. Console was not responding. Replaced console. Tested unit. Unit test good. Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 11/14/2019
WASHER MAYTAG MVWB865GW0 "Arrived onsite for the washer not filling, Diagnosis found error codes for overload(F0E3) and F8E1, We tested the valves and found the cold water valve was blocked with sediment, we checked the pressure in the lines and found more sediment, after clearing and notifying customer we cleared the lines and replaced the water pump, we then ran diagnostics again and found that all pumps are working correctly. Complete"
Near Taylor, TX 76574
Scott
Job Details: 11/14/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for long dry times . Ran vent test , air flow checked good . Ran temp checks with and with out hose on . Found unit is cycling faster then normal . Ordering cycling thermostat . Please call to set return . ; ordrng 1 WP8318268 (thrmst-fix)"
Near New Braunfels, TX 78132
Richard
Job Details: 11/14/2019
OVEN WHIRLPOOL WFE515S0ES2 "Arrived onsite for the Oven not heating, upon inspection we found the heating element was not heating to the correct temperature, tested tstat and thermal fuse with no failures, tested heating element with no failure, determined it was the control board after testing, replaced control board and retested broil and found that the heating element was working correctly. Complete"
Near Taylor, TX 76574
Scott
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived on site for not making ice . Found nothing wrong with ice maker . Customer had ice build up on rail making door hard to close properly . Ordering rails . Call to set return .; ordrng 2 WPW10120018 (slide)s
Near Hutto, TX 78634
Scott
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived onsite for fee food items freezing over . Ran diagnostics dampener door and found ice box thermistor open . Ordering HARNES and dampener control. Also would like main control on hand but more then likely not needed . No water leaks detected at time of service .Return 11/16; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (CONTROL) and 1 WPW10196393 (control)
Near New Braunfels, TX 78130
Richard
Job Details: 11/14/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Sr# 7726379992 Arrived onsite for the oven not heating correctly, upon inspection we found the oven heating correctly with the equipment on hand (Laser) After speaking with the customer we found they had been cooking on a high rack near the broiler element which could have been causing their issue, we called tech-line for another solution and was instructed on proper cooking methods which we then explained to the customer. Complete"
Near New Braunfels, TX 78132
Richard
Job Details: 11/14/2019
WASHER MAYTAG MVWB855DC2 "Arrived onsite for the washer that was not powering on, upon diagnostic we found the error codes F3E2, F6E2, F2E1 and found a error in communication, we replaced the control board and UI Console. Diagnostic test ran and passed all. Complete
Near New Braunfels, TX 78130
Richard
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for the dishwasher not closing, installed new tub assembly and moved over all parts and tested for leaks and if the door shut correctly, reinstalled dishwasher, leveled. Complete"
Near New Braunfels, TX 78130
Richard
Job Details: 11/14/2019
DRYER WHIRLPOOL WED85HEFC "Arrived onsite for the dryer not heating, upon diagnosis we found the heating element not glowing or heating, tested continuity on all therm parts and found no continuity through the heating element, replaced heating element, thermal cutoff and tstat, put machine back together and tested which was a successful heating of the element. Complete"
Near Taylor, TX 76574
Scott
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site for washer not starting sometimes or stopping mid cycle . Ran diagnostics ,unit stopped mid wash . Ordering control. Nonwater leaks detected Return 11/18 Request first or last call of day . ; ordrng 1 W10854225 (cntrl-elec)"
Near Lago Vista, TX 78645
Paul
Job Details: 11/14/2019
DRYER MAYTAG MGDB835DC4 Arrived onsite for the dryer that’s taking multiple cycles to get clothes dry. I found the dryer temp averaging 145 degrees and the unit working as designed with no air flow issues. I found the clothes not rolling in the drum correctly to make good contact with the moisture sensor bars. I adjusted the level of the dryer so clothing would contact the sensor bars correctly. The unit is working as designed. Call complete.
Near Round Mountain, TX 78663
Robert
Job Details: 11/14/2019
DRYER ELECTROLUX EFME627UIW0 "Arrived on job for dryer not starting. Tested unit. Found E42 error code, door harness was damaged. Ordered part. Rescheduled with customer; ordrng 1 5304505258 (harness) and 1 CNOTE (2HR)"
Near Lago Vista, TX 78645
Paul
Job Details: 11/14/2019
REFRIGERATOR FRIGIDAIRE FFFH20F2QWC Arrived onsite for the freezer not cooling at all. I found the cold control not passing any voltage. I replaced the cold control and tested the unit. The unit is working as designed. Call complete.
Near Lago Vista, TX 78645
Paul
Job Details: 11/14/2019
WASHER MAYTAG MHW5500FW1 Arrived onsite for the washer not draining. I found only 19VAC out of the control to the drain pump. I replaced the control and tested the unit. The drain pump still would not run with proper voltage to it. I replaced the drain pump and tested again. The unit is working as designed. Call complete.
Near Austin, TX 78739
Luis
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 "Arrived on site for water leaking. Found water leaking from water lines entering door,customer contacted dealer and is exchanging unit"
Near Austin, TX 78736
Luis
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for no cool. Diagnosed leak in system,replaced compressor,evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec"
Near New Braunfels, TX 78130
Richard
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Sr# 7726376644. Arrived onsite for the evap tray leaking. I could not figure out how to remove drain pan from under the refrigerator so I called tech line and they told me to just epoxy the crack on drain pan. Customer stated that she can have her brother in-law epoxy the drain pan. Job complete.
Near Austin, TX 78744
Luis
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Arrived on site for no cool. Found unit completely missing model and serial number tag. Ran diagnostics evaporator fan not running,ran ice box fan,same issue fan not running. Removed compressor cover found piercing valve,sealed system has been tampered with,removed control cover found power lead to fan motor(blu/whit) not making a good connection in harness on,y by a couple wires. Called tech support per tech support(donna) customer has to go back to dealer and get physical copy of tag and find why it was removed."
Near Austin, TX 78739
Luis
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to install parts prev diagnosed. Replaced harness and cover,powered unit on ran icemaker test passed ran fill test passed"
Near Austin, TX 78747
Luis
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for cooling issue. Found unit not entering defrost,defrosted evaporator replaced thermistor and control box,powered unit on checked air flow good"
Near Leander, TX 78641
Lou
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator ice maker slow production. Upon further inspection, i tested temps in the FC=7 degrees and RC=39 degrees on factory settings. I found the ice bin a quarter of the way full. I tested the unit in tests 1, 2, 3, 15, 19, 36, 37, 56, 57, & 45. All tests passed. I tested the water dispenser and the water flow was normal. I checked both evaporators and both had good frost patterns. Due to the reoccurring issues with the ice maker, I removed and replaced the ice maker and IM fan. Retested the unit on the same tests as before and the unit is operating as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78729
Paul
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived onsite for the refrigerator to replace possible pre-diagnosed parts. I found the evaporator with a block of ice on it where the capillary entered it which is a sign of a restriction. I evacuated the system and replaced the dryer and installed a service tap on the compressor. I vacuumed the system and it held the vacuum. I charged the system with 5.3 oz’s of R134A. I tested the unit and found the low side immediately went into a -20 psi vacuum and the high side showed 0 psi. The unit acted like it immediately lost the refrigerant charge but I never heard a leak. I cut the capillary tube at the evaporator and had nothing coming out. I pressurized the capillary at the dryer and found the capillary tube clear at the evaporator. I replaced the evaporator. I started unsoldering the dryer at the condenser drain pan heater connection and found a small amount of refrigerant leaking out in spurts. I called techline and spoke with David SR#7726376839.
Near Georgetown, TX 78633
Lou
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the left deli door and control, the ice bin door, and HV Control. Tested the unit and it is operating as designed. All lights were on, deli control was functioning, all fans were operating, and ice maker was operating. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the fill tube heater failing in the left FC door, I removed and replaced the the door and tested. Unit is operating as designed. Ice maker harvested and filled as designed, as well. No water leaks observed during service, job completed."