Near Buda, TX 78610
Robert
Job Details: 06/13/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of leaks. Removed dryer from top of washer. Found hose from dispenser to tub loose. Reconnect hose and test.
Near Taylor, TX 76574
Steve C.
Job Details: 06/13/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Tested the unit and found the actuator will not switch between agitation and spin. Remove the actuator and found the actuator is broken. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78726
Paul
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived onsite to replace the previous diagnosed parts. I replaced the housing, calibrated the unit, ran the service test, and checked for leaks. All test passed and there were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 "Arrived on site for unit taking long to clean and poor wash quality. Ran unit and found heater not running, cust also stated unit will run for 4hrs on 1hr cycle. Replaced control and sensor also found gasket causing disp door to not fully open, replaced disp and tested good, no leaks on site"
Near Austin, TX 78728
Wesley
Job Details: 06/13/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found unit locked and draining from excessive load size. Unlocked and advised customer that loads needed to be run smaller. All checks good. Unit is now operating as designed.
Near , TX 78634
Joel G.
Job Details: 06/13/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to install part I previously ordered. Replaced and verified operation. Customer mentioned that unit didn’t want to bake. Ran ran a cycle, verified temps. Ran diags and every component worked fine. Verified no leaks at time of svc call."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/13/2019
REFRIGERATOR LG LFX28968ST/04 "Arrived on site to diagnose fridge not cooling. 70 degs ff side 65 degs frz. Only frost on cap tube no to evaporator. Low side was at 10 psi and high side about 95 psi. Then compressor went high speed and low side went to almost a 30 inch vacuum and 105 high side. Called source, spoke it’s Todd who says it’s a floating restriction due to moisture. I agreed it’s a restriction but disagree it’s moisture. LG Compressors when they fail, usually overheat, deteriorate and cause powder to contaminate the system. Per source this will require clearing the restriction with nitrogen, replace compressor again with dryer and valve, pull vacuum using a micron gauge to 500, and recharging on high side and hope it works. ordrng 1 ADL73762001 (EVAPORATOR ) and 1 SV8404 (2 valve) and 1 TCA35533604 (COMPRESSOR)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for customer complaint of french door dual evaporator refrigerator not cooling both section. When arrived, found compressor running. Tapped into system and found no refrigerant in sealed system. Also found factory welds leaking. Removed and replaced compressor, dye drier and process stub. Vacuumed unit down to-25psi. Charged with 5.5oz of R134a refrigerant. Powered up unit. Unit began cooling immediately. Good frost pattern forming on evaporator. Advised customer to wait 24-48hrs for temperatures to settle. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76542
Arthur B.
Job Details: 06/13/2019
COOKTOP KITCHENAID KECC607BSS02 Arrived onsite for customer complaint of LF element of cooktop outer ring stays on when heating. Confirmed issue. Removed cooktop and found element grounded out. Removed and replaced element. Reassembled and tested. All elements work as intended. No other issues found.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/13/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site and sent washer into a diagnostic cycle and did not find any codes. Ran all functions in manual diagnostic and everything checks good, customer is experiencing washer draining and spinning but not showing anything on the user interface, no lights are lit. Replaced control board and ran a calibration cycle. No water leaks from connections at time of service, job complete."
Near Georgetown, TX 78633
Al
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect oven not heating properly. Combo unitConfirmed the complaint and calibrated the unit to 20.Pre heated the unit to 350 degrees and checked temperatures with my temperature meter and temperatures were exact.CUSTOMER SATISFIED JOB COMPLETE
Near Austin, TX 78734
Paul
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KSRY25CVMS01 Arrived onsite for the refrigerator that was repaired and the customer can’t get the ice container back on the shaft. I found that when the customer had defrosted the unit for the previous repair water had gotten down to the auger motor and froze after the unit was turned back on causing the shaft to move up and not allow the ice bucket to set down flat on the shelf and the shaft. I removed the ice from the motor and tested the unit. The bin attaches properly and the auger motor is working as designed. Call complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/13/2019
WASHER MAYTAG MVWC416FW1 Arrived on site to install previously ordered parts for washing machine. Installed agitator barrel and mounting bolt. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
James
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and installed new control. Ran diagnostics and found unit cancels diagnostics near the end while testing the owi sensor. Unplugged sensor and unit did not cancel out the diagnostics. Unit has a failed owi sensor. ; ordrng 1 W11084121 (sensor)
Near Taylor, TX 76574
Steve C.
Job Details: 06/13/2019
DRYER GE GTDS825ED0MC Arrived on site for the unit will not start. Tested the unit and remove the control panel and found the control board has a burnt connector K8 on the control board. The unit will need a new control board and wire harness.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for dishwasher door falling down and top rack stopper not staying in place. Performed diagnostics and tested door. Pulled unit out to gain access to door hinges. Found friction pad broken off. Replaced friction pads. Replaced left rack stopper (Truck stock). Tested door and rack operation. All tested good, no water leaks present. Spoke with customer on user care guide and recommend soaps and cleaner."
Near Austin, TX 78705
Ron
Job Details: 06/13/2019
WASHER WHIRLPOOL WGT4027HW0 "Arrived on site for laundry center vibrating excessively. Performed diagnostics, no error codes were stored. Washer and dryer found to be working with no issues. Determined the room the laundry center is installed in has natural flex and is sloped to the right rear. User of the item was not present. Laundry center is working as designed, could not locate any issues"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found agitator is broken, after replacing set washer into diagnostic cycle and found gearcase has failed will need to order a new one to complete repair. No water leaks detected at time of service.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (drive belt)"
Near Cedar Park, TX 78613
Lou
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the upper rack and wheels due to rack rusting and tested and unit operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Arrived on site for unit with ice dispensing noise, tested unit and found auger motor to be very loud under load. U it will need new motor to complete repair, no leaks on site ; ordrng 1 WPW10317991 (motor)"
Near Georgetown, TX 78626
Al
Job Details: 06/13/2019
COOKTOP WHIRLPOOL WCG55US0HS02 Arrived to inspect left front burner not igniting. Tested the unit and all burners ignited except LF burner.Disassembled the cooktop and found the wire harness to the LF igniter was not connected.Reattached the connection and reassembled the unit and LF now operates as designed.No gas leak present.
Near Hornsby Glen, TX 78725
Leonardo
Job Details: 06/13/2019
RANGE AMANA AGR5330BAS3 Arrived on site to test unit for unit not getting to temp. Test unit and found unit average temp when set at 350 to be at 342. Calibrated oven to +10 degrees check unit and average temp set at 352 job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the right RC door due to it not making connection with the switch to turn the lights off. Also removed and replaced the left pantry door and control due to water getting into the control area and causing corrosion on the control and the unit not operating properly. Tested the unit, including the ice maker and the unit operated as designed. No water leaks observed during service, job completed."
Near Temple, TX 76502
Arthur B.
Job Details: 06/13/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived onsite for customer complaint of built in French door refrigerator freezer door not level. Attempted to level door and found door skin was mounted crooked. Ordering new FC door skin and drawer support to complete repair. All water connections were dry at time of service.; ordrng 1 W10744327 (support) and 1 W10782355 (dor-fip FC ) and 6 W10851443 (screw)s
Near Georgetown, TX 78628
Jonathan
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL ET1CHMXKD03 "Arrived on site for refrigerator developing ice in FC and not cooling in RC. Inspected ice buildup and found on front right side. Performed diagnostics and forced defrost cycle and monitored defrost. Removed ice and found air chamber broken and missing bottom part (see SD-QuickPic). On return will add silicone to damaged liner and add foil tape to defrost drain pan. 1 WP2254354 (AIR CHAMBER)"
Near Austin, TX 78749
Ron
Job Details: 06/13/2019
DRYER WHIRLPOOL GEQ8858HQ1 "Arrived onsite for dryer not running/overheating. Performed diagnostics motor locked up after 15 mins of run time. Attempted to replace the motor but the blower wheel is melted on to the motor shaft could not remove. Placed order for rear bulkhead and blower housing. Plan on returning with blower wheel and motor. ordrng 1 W10828905 (bulkhead) and 1 WP8577230 (housing)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/13/2019
RANGE JENN-AIR JDRP548WP03 Arrived on site to diagnose a griddle that is not working on a range. Tested unit and found at switch for griddle control shorted out. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose a refrigerator that is making a whistling sound when freezer is closed. Found no mechanical failures or malfunctioning parts at this time. Advised homeowner that sound they are hearing is the vacuum that is being released due to the freezer being flooded with warm air when opened. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Steve C.
Job Details: 06/13/2019
WASHER MAYTAG MVWC565FW0 Arrived on site for the unit is not working properly. Tested the unit and found the unit is unplugged. Customer advise the unit will continuously drain. Plugged unit in and drain pump turned on. Reset the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL KFIS27CXMS5 "arrived on site to inspect refrigerator not dispensing water. Upon further inspection, the customer advised that the unit is dispensing water, but it’s not making ice. I removed the ice maker facia and found a large amount of ice built up around the ice maker and down the left side and in the front of the ice maker. Using my steamer, I removed the ice and then removed the ice maker housing. Once I had all of the ice removed, I put the IM housing back into the unit and tested the ice maker and it began to harvest then dispensed water into the tray. It appears that the ice maker double dispensed causing it to overflow and freeze.No water leaks observed during, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 06/13/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for customer complaint of unit making noise, found unit need idler and roller wheel after replacing repair kit, unit tested good, I did find the vent hose was crushed and needs replacing"
Near , TX 76513
Cliff
Job Details: 06/13/2019
MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site to diagnose a microwave with a turntable that is not operating. Tested unit and found option for turntable off in settings menu. Advise homeowner on options in settings that are not fully described in owners manual. All is working properly at this time and no other repairs are needed.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrive on site for the unit is not freezing or cooling. Tested the unit and found the evaporator is making a gurgling noise and there is no frost pattern. Found the unit will need a new compressor, evaporator, UV dryer, and the (2) access valve. Will need three hours to complete the repair. The unit is located in the garage. Will need three hours to complete the repair.; ordrng 1 CNOTE (3HRS) and 2 TJ90SF8404 (ACCESS VALVE)s and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 2 WPW10143759 (dryer UV)s"
Near Belton, TX 76513
Arthur B.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite for customer complaint of top mount refrigerator not cooling both section. Removed unit cover, found dye all over floor pan. Also found pin hole leak on condenser connection weld. Evacuated unit and removed compressor. Installed new compressor and dye drier. Vacuumed unit down to -25psi. Charged unit with 4.25oz of R134a refrigerant. Observed frost pattern. Good frost pattern forming. No leaks found at welds. No other issues found. No water connected to unit at time of service."
Near Austin, TX 78745
Ron
Job Details: 06/13/2019
DRYER MAYTAG MEDC465HW0 Arrived onsite for door not sitting straight after reversal. Performed adjustments by slightly twisting the door to get the door sit flush.
Near Austin, TX 78738
Brandon
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site for customer complaint of unit being warmer then usual in fresh food section, found multiple issues, found UI not responding to diagnostic mode and not being able to reset over temp alarm, also found ice build up at air baffle indicating air baffle not opening properly. Ordering control and air baffle. ; ordrng 1 2221296 (air baffle assy) and 1 W10798007 (contrl-box)"
Near Temple, TX 76502
Al
Job Details: 06/13/2019
DRYER WHIRLPOOL WED4950HW0 Arrived to install previously ordered part.Removed and replaced the timer. Reassembled the unit and and set the timer for 20 minutes. Unit now works as designed.NO LINT OBSERVED AT THE TIME OF SERVICE.JOB COMPLETE
Near Austin, TX 78739
Leonardo
Job Details: 06/13/2019
RANGE WHIRLPOOL WVU37UC6FS0 Arrived on site to replaced capacitor and control board and Lights. Replaced all parts test unit and unit test good lights are working job complete
Near Austin, TX 78759
Scott
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW4950HW0 Arrived on site for no cold water . Found water lines reversed . Switched hoses to correct valve . No water leaks detected at time of service. Job complete .
Near Austin, TX 78757
Wesley
Job Details: 06/13/2019
DRYER WHIRLPOOL MED5630HW0 Arrived on site and replaced control and console per diagnosis. All checks good. Unit is operating as designed.
Near Burnet, TX 78611
Cliff
Job Details: 06/13/2019
MICROWAVE KITCHENAID KBMS1454RBL0 Arrived on site to diagnose a microwave that is not operational. Tested unit and found appliance manager control shorted out.
Near Johnson City, TX 78636
Robert
Job Details: 06/13/2019
WASHER MAYTAG MVWB765FW3 Arrived on job for complaints of noisy washer. Ran diagnostics and ran wash cycle no abnormal noises.
Near Leander, TX 78641
Lou
Job Details: 06/13/2019
WASHER MAYTAG MVWC565FW0 "arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit is making a popping noise while washing. I placed the unit in diagnostics showing no error codes. Tested the unit and it operated as designed. Tested the agitate and spin manually and it operated as designed. When switching from agitate to spin, I could hear the cam popping and advised the customer that the noise was normal. Unit is operating as designed/found nothing wrong with the unit. Explained how the cam operates to give a better idea of why it pops. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived on site and found failed wash pump. Repaired. Unit is now operating as designed.
Near Manor, TX 78653
Leonardo
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site to test unit for unit sparking. Test unit and found burned diode and capacitor. Replaced all high voltage parts diode,capacitor, and magnetron test unit and unit test good job complete
Near Hutto, TX 78634
Joel G.
Job Details: 06/13/2019
COOKTOP WHIRLPOOL W5CE3024XS00 Arrived on site to install parts I previously ordered. Replaced the right front burner and infinite switch. Other burner wasn’t needed. Verified operation.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/13/2019
REFRIGERATOR LG LFXS30796D/00 Arrived onsite for customer complaint of french door refrigerator not cooling. Removed evaporator cover and checked for any dye on braised connections. Found no dye. Checked evaporator and found no dye as well. Evacuated system and found no refrigerant in unit. Vacuumed system down to -25psi. Observed high side. Found high side slowly coming out of vacuum.
Near Lakeway, TX 78738
Brandon
Job Details: 06/13/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to replace broil element, inner glass, and frame, after replacing, unit tested good."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/13/2019
ICE MACHINE KITCHENAID KUIC15NHZS0
Near Georgetown, TX 78633
Al
Job Details: 06/13/2019
DISHWASHER MAYTAG MDB4949SDH3 "Arrived to inspect dishwasher not washing and no water entering.Confirmed the complaint and during a visual inspection of the unit I found a plastic ring logged underneath the float switch, not allowing water to enter the unit.I removed the obstruction and tested the unit and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE"
Near Leander, TX 78641
James
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and tested operation. Tested fans and shelf. Unit operating as designed and all functions test good. Instructed customer of unit design and operation and that with variable speed fans there is a little more sound from unit during operation than older models. I did find a dent on right hand door and paint scratches on shelf holders, ordrng 1 W10251968 (ladder) and 1 W10273464 (ladder)
Near Austin, TX 78728
Wesley
Job Details: 06/13/2019
OVEN WHIRLPOOL WEG750H0HZ0 Arrived onsite and found bake function not igniting or clicking. Display indicated operation. Flickering in display. Broil ignites perfectly. Replaced spark module. No change. Ordering control and display to repair. . ; ordrng 1 W11205353 (CONTROL) and 1 W11339755 (STAINLESS DISPLAY)
Near Cedar Park, TX 78613
Lou
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control and UI control and tested. The UI control was frozen and w use not adjust temps or allow me into diagnostics. I verified ohms to the UI and got 2.4ohms. I contacted Techline and spoke to Adrian and advised of my situation. Adrian advised to check door switches and I did and they were good. Adrian advised that the communication wire might be pinched or broken inside the door and to replace the door. Unit is still making ice as it harvested while here, but it doesn’t dispense water or the ice. I am ordering the left FC door in SS. No water leaks observed during service.; ordrng 1 LW10913113 (DOOR-FIP SS)"
Near Coupland, TX 78615
Steve C.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for the unit is leaking water and there is ice build up. Tested unit and found the unit is working properly. The temperature in the refrigerator is 37° and in the freezer section is at 0°. Advise customer not to put food items past the shelf in the back due to no airflow circulating. Unit works properly and no water connections to the unit.
Near Austin, TX 78745
Luis
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Arrived on site for unit not defrosting per tech support installed a new main control.
Near Georgetown, TX 78633
Al
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived to inspect refrigerator not cooling. Noticed the fresh food evaporator was frozen and could not be removed at this time.Customer advised to defrost the unit and also signed a defrost waiver..Will need use evaporator cover and control on return visit.NEEDS MORE WORK; ordrng 1
Near Georgetown, TX 78628
Jonathan
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived on site for microwave mount but had fallen inside of microwave cabinet. Removed cabinet and removed mounted bracket. Installed new mounting bracket. Tested microwave. All tested good.
Near Leander, TX 78641
James
Job Details: 06/13/2019
REFRIGERATOR LG LSXS26326S/00 "Arrived on site and recovered refrigerant from sealed system. Installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 6.17oz 134a and tested for proper operation. Unit now cooling. Job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 06/13/2019
DISHWASHER FRIGIDAIRE FGID2466QF4A "Arrived on site to diagnose dishwasher valve coming on on its own and display not working. Found main board shorted out and causing valve to stay activated and display to not come on. Replaced, ran unit and verified operation. Customer to monitor it at all times. Verified no water leaks at time of svc call.
Near Jarrell, TX 76537
Joel G.
Job Details: 06/13/2019
DISHWASHER GE GDT580SSF8SS "Arrived on site to diagnose dishwasher not draining. Accessed drain pump and found broken glass and debris in it. Cleared, put back together ran it couple times and verified operation. Verified no water leaks at time of svc call.
Near Kyle, TX 78640
Brandon
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site to replace strike and latch, after replacing, unit tested good."
Near Austin, TX 78721
Scott
Job Details: 06/13/2019
WASHER MAYTAG MVWC565FW0 Arrived on site for gear case replacement . Unable to remove agitator . Will need to order agitator . ; ordrng 1 W11161960 (AGITATOR )
Near Austin, TX 78717
Paul
Job Details: 06/13/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived onsite for the coffee maker that is saying add beans but there are still beans in the hopper. I called techline and spoke with Rick SR# 7725087128. I explained the situation to Rick and told him about the customer using flavored beans. Rick stated that flavored beans will cause this issue because they have a sticky coating on them.
Near Austin, TX 78738
Luis
Job Details: 06/13/2019
REFRIGERATOR GE ZISS420DXASS "Arrived on site for faulty drain pan. Removed failed drain pan,defrosted evaporator,installed new pan assembly. Checked water flow to compressor compartment good,reassembled unit powered unit on unit cooling down.
Near , TX 78653
Leonardo
Job Details: 06/13/2019
COOKTOP WHIRLPOOL WFE515S0ES2 Arrived on site to test unit for unit not working. Test unit and found red wire at terminal block burned out. Will need to order new main harness W11219898. ; ordrng 1 W11219898 (MAIN HARNESS )
Near Austin, TX 78758
Wesley
Job Details: 06/13/2019
WASHER MAYTAG MVWB765FW3 Arrived on site and found unit failed to operate properly prior to replacement of rotor stator clutch and control. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Jonathan
Job Details: 06/13/2019
REFRIGERATOR GE GSS25LGMFBB "Arrived on site for refrigerator not making ice or dispensing water. Performed diagnostics and cycled ice maker and tested water dispenser. Found both not getting water. Traced water going to unit. Found failed filter housing. Removed failed filter housing and installed new. Tested unit and found water leaking from water reservoir. Will need to replace reservoir. .; ordrng 1 WR17X10734 (water tank assm)"
Near Austin, TX 78747
Ron
Job Details: 06/13/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for humming and not agitating. Performed diagnostics found stripped washplate. Ordered wash plate . ; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)
Near Austin, TX 78737
Luis
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL GC3SHEXNS16 "Arrived on site for no cool. Powered unit on clicking noise from compressor,removed starter installed new starter powered unit on compressor powered on unit cooling down. used 1 8201786 (START DEVICE) from stock"
Near Belton, TX 76513
Arthur B.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KURL104ESB00 Arrived on site for noisy operation. Found that the bottom pan is rubbing against the front tow panel. Shimmer and sealed Area and unit now operates quietly.
Near Austin, TX 78759
Wesley
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and found unit operating as designed after installing UI and drawer UI. All checks good.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/13/2019
ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for no operation. Found that the X ternal drain pump has failed and will not allow unit to start. Replaced drain pump and unit operating properly with no water leaks.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for the door is not working properly on the unit. Found the door tab that goes into the interlock is broken on the door. Replace the door and tested the unit. Unit works properly and job complete.
Near Austin, TX 78733
Leonardo
Job Details: 06/13/2019
COOKTOP GE PP972SM2SS Arrived on site to test unit for center burner not working. Test unit and found bad burner bad infinite switch and bad lock switch and bad led light.
Near Georgetown, TX 78628
Jonathan
Job Details: 06/13/2019
DISHWASHER KITCHENAID KUDS01DLBL2 Arrived on site to install previous diagnosed part. Attempted to remove outer door panel. Found foam that glued to outer panel is sticking to inner door panel. Removed hinge screws and attempted to remove.
Near Cedar Park, TX 78613
Lou
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator and freezer lights not working. Upon further inspection, I tested the LED control and it was good. I removed and replaced the FC light and tested and the FC light came on and the RC lights brightened up. No water leaks observed during service, job completed."
Near Austin, TX 78731
Luis
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for freezing in fresh food. Powered unit off checked diffuser found diffuser door not fully closing. Installed a new diffuser,powered unit on che led operation of diffuser unit working as designed."
Near Lakeway, TX 78734
Paul
Job Details: 06/13/2019
DOWNDRAFT WHIRLPOOL KXD4636YSS0 "Arrived onsite to replace the previous diagnosed parts. I did find the on/off switch sticking causing the unit to go back down after it reached the top but the unit would not go past halfway while going up because of a weak motor. When I helped it, it would go up, but if left untouched it would take about a minute to finally get to the top. The motor needs to be replaced to complete service. Ordering WPW10398274 MOTOR. ; ordrng 1 WPW10398274 (MOTOR)"
Near Blanco, TX 78606
Robert
Job Details: 06/13/2019
OVEN FRIGIDAIRE FFET3025PSD Arrived on job for complaints of temperature off in both ovens. Replaced both sensors and test temperature.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/13/2019
ICE MACHINE KITCHENAID KUID508ESS1
Near Austin, TX 78737
Luis
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Arrived on site for ice build in freezer and moisture in fresh food. Found gasket not sealing to cabinet and large gaps between liner and cabinet. Added sealer to gaps,remolded gaskets,checked door seals good."
Near Austin, TX 78753
Scott
Job Details: 06/13/2019
BUILT-IN M/W JENN-AIR JMDFS24GS0 Arrived on site for dead display and light flashing . Found power cord not completely pushed into outlet . Reinserted cord unit powered up . Unit is opening closing and heating . Job complete .
Near Austin, TX 78758
Scott
Job Details: 06/13/2019
COOKTOP KITCHENAID KICU509XLB00 "Arrived on site ,replaced module ,display . Programmed control and tested all burners with customers cook ware . All checked normal . Job complete ."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW8500DW3 Arrived on site for panel replacement replaced panel and tested good. No leaks on site
Near Cedar Park, TX 78613
James
Job Details: 06/13/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site and tested operation. I found evidence of water leaking from bellow. Cleaned bellow and glass before running diagnostics and found that the door bellow is not sealing properly. Installed new and tested. Unit working properly and all water connections dry at time of service. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 06/13/2019
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site and found cooktop surface is damaged, after replacing it confirmed cooktop is operating properly, job complete"
Near Burnet, TX 78611
Cliff
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to diagnose a refrigerator that is leaking from the filter housing. Found filter housing door has come unmounted causing filter not to stay in position. Reassembled filter housing door properly and tested unit. Found all is working properly at this time. No leaks were found after services were performed.
Near Kingsland, TX 78639
Cliff
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site to replace freezer and fresh food doors for refrigerator replaced both doors and name badge and tested unit. But all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to inspect refrigerator leaking inside. Upon further inspection, I found water leaking from the water box cover. I removed the waterbox to find the water reservoir leaking from the left side connection. I removed and replaced the reservoir and tested the unit and it operated as designed with no leaks. No water leaks at the end of service, job completed."
Near Austin, TX 78739
Robert
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL DU1055XTSS3 Arrived on job for complaints of dispenser door not opening. Found the dispenser release broken. Replaced dispenser and test. No leaks detected at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 06/13/2019
WASHER MAYTAG MVWB765FC3 Arrived onsite for the washer to finish troubleshooting and possibly replacing the fill valve or the control. I tested the unit in the normal cycle again and found 121VAC to the hot water side of the valve and the unit letting very little water thru it. I inspected the valve screens and found them both clean and free of debris. I replaced the valve and retested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78704
Ron
Job Details: 06/13/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for not starting, confirmed dispenser was working with no issues, no error codes stored in diagnostics. Instructed customer on start button operation, must press button in the middle of pause and play signs on the start button until the light above the start button comes on (takes about 1 second press)"
Near Blanco, TX 78606
Robert
Job Details: 06/13/2019
WASHER GE GTW460ASJ8WW Arrived on job to replace hose found washer full of water and dry under no leaks removed water and replaced pump. Test operation after repair. No leaks detected at time of service.
Near Volente, TX 78641
James
Job Details: 06/13/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. I found fault for upper blower and communication issues. Installed new blower and tested operation. Unit tests good. Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and found saved error codes for Inlet water temp fault, long fill, overload. Set washer into a diagnostic cycle and found cold water valve is not operating. Replaced valve and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
Al
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived to inspect top mount freezer with a cooling concern in the refrigerator compartment.Confirmed the complaint and removed the freezer panel and defrosted the ice on the evaporator. Removed and replaced the thermistor.Reassembled the unit and the began cooling.Customer told to wait 24 hours for optimal temperatures.No water hooked up to unit.JOB COMPLETE
Near Austin, TX 78757
Wesley
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL W9RXEMMWS01 Arrived on site and found unit operating without icemaker function. Found contacts faulty. Replaced icemaker. Unit is now operating as designed.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/13/2019
ICE MACHINE KITCHENAID KUID508HBL00 Arrived on site for poor ice condition. Found that the unit was starving for water plus making then ice. Found that the brand new filter was defective. Remove filter and observe unit. Unit made and harvested a perfect slab of ice. All water connections are dry.
Near Georgetown, TX 78633
Al
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Arrived to inspect side by side refrigerator not dispensing properly.Removed the water filter and water dispenses as designed.Showed customer the water flow with filter in and out.Customer will get new filter.All water lines were dry at the time of service.JOB COMPLETE