We serviced a
WHIRLPOOL WASHER
Model MHW5630HW
Near Kyle, TX 78640
Noah D
Job Details:
02/25/2022
"Arrived on site to inspect unit for not draining, upon inspection found the units drain pump chugging and not pumping completely, replaced drain pump and tested. All functions worked with no leaks. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Austin, TX 78729
Scott
Job Details:
02/25/2022
Arrived on site for oven not heating . Found igniter working properly . No gas to ignite . Found switch on regulator was in off position . Flipped switch to on . Oven is now igniting and heating . No gas leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Wesley
Job Details:
02/25/2022
Arrived onsite and found evidence of standpipe backing up and leaking. Advised customer on findings. Unit is otherwise operating as designed. Advised customer on repair. All else checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Georgetown, TX 78626
Wesley
Job Details:
02/25/2022
Arrived onsite for fridge door swinging out with too much speed and force and found fridge not leveled optimally. and found right front leveling wheel missing its axle. All else checks good. Ordering axle to be able to level refrigerator for better swing speed. ; ordrng 1 W11476984 (Roller axle)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Andice, TX 78628
Wesley
Job Details:
02/25/2022
Arrived onsite and was advised of heat sensitive shorting and unresponsive console. Ordering console and control to replace together. Unit is otherwise operating as design. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Georgetown, TX 78628
Wesley
Job Details:
02/25/2022
Arrived onsite and found unit door switch sticking. Replaced door switch. Unit is now operating as designed. All checks good.
We serviced a
GE RANGE
Model CGU366SEH2SS
Near Austin, TX 78732
Justin
Job Details:
02/25/2022
"Arrived on site for a cooktop with igniting issues. Upon arrival the customer stated that when using the unit on the low setting the flame will disappear and the ignitor will start clicking. They also found the flame height does not have the same fluctuation it used to. I tested the unit and was able to replicate this. This indicates faulty valves and a switch harness. I am ordering all parts and the office will need to reschedule with a 2 man job. We will also need authorization. We will also return with the spark module. ; ordrng 4 WB21K10162 (Valve)s and 1 WB18X31496 (Switch Harness) and 1 AUTHO (AUTHO) and 1 TwoMan (Two Man), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
Wesley
Job Details:
02/25/2022
Arrived onsite and found unit handle broken. Replaced the handle. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78626
Wesley
Job Details:
02/25/2022
Arrived onsite and found unit operating with pinched inlet hose following heater repair. Corrected issue and advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Round Rock, TX 78665
Wesley
Job Details:
02/25/2022
"Arrived onsite and found Unit freezer not sealing well. Heat treated gasket to optimize performance. Upon further inspection found liner anchor for freezer drawer pulled out of place and rendering the liner issue unserviceable, however there drawer placement as a result was obstructing proper closure. Seated drawer and resolved issue. Advised customer on repair. All checks food."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Round Rock, TX 78665
Wesley
Job Details:
02/25/2022
Arrived onsite and identified leak from tub failure at the right rear support frame weld. Tub and labor have a lifetime coverage. Ordering tub. Office to reschedule as tub is out of stock. ; ordrng 1 WPW10681502 (Tub)
We serviced a
SAMSUNG WASHER
Model WF45K6200AW/AZ
Near Austin, TX 78727
David S
Job Details:
02/25/2022
"Arrived on site for the washing machine not completing a cycle. I found error codes stating the unit is off balance. I found the floor under the unit sagging, and recommended having it repaired and the unit leveled once completed.
We serviced a
GE DISHWASHER
Model GDF510PSJ6SS
Near Austin, TX 78734
Justin
Job Details:
02/25/2022
"Arrived on site for a dishwasher with the lower spray arm not working. Upon arrival the customer stated that the dishes on the lower rack are not getting clean, and he wasnt sure if it was getting enough water. I put the unit into diagnostics mode and found no stored errors. I then activated each load and found all working as designed. I found no failure at the time of service. The office to collect the service fee. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78732
Justin
Job Details:
02/25/2022
Arrived on site for a dishwasher leaking and flashing an F8E4 error code. Upon arrival the customer stated that the unit had leaked out several feet in front of the door after coming in from out of town. Upon further inspection I found the water to the unit turned off. I turned on the water and then put the unit into diagnostics mode. I found stored error codes F8E4 for float switch open and FAE2 for vent wax motor. I gained access to the float tray and found it full of water. I learned the tray.I ran a diagnostics cycle and found the unit slowly dripping from the valve connection. I tightened the valve and then tested the unit again. The unit was no longer leaking and was working as deigned. Call complete.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Austin, TX 78732
Justin
Job Details:
02/25/2022
"Arrived on site for a wall oven not heating properly. Upon arrival the customer stated that they were using a hanging thermostat in the oven and found it not matching the set temps. They also found items taking longer to cook. I informed the customer on the design of the oven and how the temperatures fluctuate. Due to this the thermostat wont always have an accurate reading. I preheat the oven to 350?F and measured the fluctuations. I found the average temperature to be 338?F. I calibrated the oven 10?F up, and walked the customer through on how to do this. The customer also felt the microwave was not heating properly compared to their old unit. I put the unit into diagnostics mode and found no stored error codes. I then tested the MW with a microwaveable cup of water and found it ran through as designed. I informed the customer her older unit most likely had a higher wattage. Therefore, it would cook faster. They also stated they felt the MW bake feature was off. I found it to be as designed. I found the unit now as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Round Rock, TX 78665
Wesley
Job Details:
02/25/2022
Arrived onsite for issue with the panel not responding. Reset unit control. Tested unit. All functions operating as designed. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Austin, TX 78732
Justin
Job Details:
02/25/2022
Arrived on site to install previously diagnosed parts. Upon removing the UI I found the harness severely pinched. I fixed the harness. I then found the Niagara board bad and had to quote the customer again.
We serviced a
KITCHENAID DOWNDRAFT
Model KIRD861VSS1
Near Austin, TX 78732
Justin
Job Details:
02/25/2022
Arrived on site to install previously diagnosed parts. I installed the new control and then tested the unit. I found the unit would raise and then stop roughly 1/4 an inch before it got to the top and would allow the blower to activate. I gained access to the micro switches by the motor and found the upper switch not depressing properly. Upon further inspection I found the metal flexor that comes into contact to press the switch was stiff and not pushing back far enough to come in contact with the switch. I adjusted this and assured it could make proper contact. I tested the unit several times and found the unit now working as designed. The unit was also now making a loud squeak. I informed the customer that it could be the motor or ball bearings on the rails. I found the ball rails discontinued and the customer declined quoting the motor.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Austin, TX 78727
David S
Job Details:
02/25/2022
Arrived on site for dryer not heating. I inspected the unit and work area. I found the thermal cut off open and not allowing the unit to heat. I installed the thermal cut off. I retested the unit and found it working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Cedar Park, TX 78613
David S
Job Details:
02/25/2022
"Arrived on site for dryer not heating still. I inspected the unit and work area. I found only 120 vac getting to the heater. I installed the thermistor fix kit and found that did not fix the issue. I installed the old ones back in. I gained access to the motor and found the centrifugal switch not engaging. I cleaned out the debris from the switch, and retested the unit. I found it is now heating as designed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS02
Near Austin, TX 78723
Joe Z
Job Details:
02/25/2022
"Arrived onsite for unit not operating. Upon arrival found that the incorrect breaker was flipped to reboot oven. Rebooted unit and tested by preheating to 350. Also tested broiler, broiler heated as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Cedar Park, TX 78613
David S
Job Details:
02/25/2022
Arrived on site for dishwasher not powering on. I inspected the unit and work area. I found the terminal block wired in correctly but only receiving 45 vac. I gained access to the outlet and found th unit partially plugged in. I tested the outlet and found it working. I plugged the unit all the way in and tested it. It is now working as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near San Marcos, TX 78666
Andrew
Job Details:
02/25/2022
"Arrived on site to replace heater. Replaced heater, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS
Near San Marcos, TX 78666
Andrew
Job Details:
02/25/2022
"Arrived on site to test unit for having to hold foot pedal down and not compacting properly. Found trash around motor and sticking out toward back corner preventing compactor from reaching all the way down. Also found trash was holding switches down. Removed obstructions, tested unit, unit now working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near San Marcos, TX 78666
Andrew
Job Details:
02/25/2022
Arrived on site to test unit for time too quick. Found unit not connected to WiFi. Advised customer to download app and get unit connected to WiFi for software update. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Killeen, TX 76542
David Z
Job Details:
02/25/2022
Arrived on site to diagnose washer that is making noise when in use. Tested unit in high speed spin and confirmed with customer the screech coming from the unit when it ramps is the noise they hear. Checked under unit and found dark black rings on the cam from the belt slipping. Replaced cam and belt and retested. Verified unit is working as designed and noise is gone. Advised on proper usage and loading. Call complete.
We serviced a
WHIRLPOOL OVEN
Model RBD245PRS00
Near Killeen, TX 76543
David Z
Job Details:
02/25/2022
"Arrived on site to diagnose oven that had a pop and went dead. On arrival customer informed me that when the unit it popped it shot the front panel off the unit and across the kitchen. Inspected the unit and found the filter / suppressor board had ruptured and shot a couple resistors off. The control had obvious signs of damage on the front, and the ribbon cable on the membrane was also torn. Unit is non repairable due to a surge / ruptured electrical system and damage goes to multiple discontinued parts and an unknown number of additional parts. Added part numbers for verified damaged parts, the rest are unknown until unit had power restored. Call complete. ; ordrng 1 WP8302840 (Panel Frame) and 1 WP8304272 (Membrane) and 1 8302143 (Suppressor Board) and 1 8303883 (Control)"
We serviced a
KENMORE COOKTOP
Model 790.4129903
Near Harker Heights, TX 76548
David Z
Job Details:
02/25/2022
"Arrived on site to diagnose cooktop with front right burner not coming on at all, even after element was replaced. Ran burner and verified no heat coming from it. Hot indicator does come on. Tested voltage at receptacle wiring and found 20v only. Unit has bad switch for FR burner. Waiting for parts to arrive, switches are on order. Office to schedule when parts arrive.; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near New Braunfels, TX 78132
Andrey
Job Details:
02/19/2022
"Arrived on site to replace previously diagnosed console, replaced console, tested unit, unit now running as designed, also found some water in exhaust vent, advised customer to not run unit until a professional has determined were water is coming from and fix it, unit its self has tested good, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Andice, TX 78628
Gerry C
Job Details:
02/19/2022
Arrived to instal previously diagnosed and ordered parts. I found the unit is a R600 system and will require the specific kit and connectors. I left the unit unplugged and there were no leaks observed during service. ; ordrng 1 W11504415 (8.5/8 NR MS 00) and 1 W11504431 (7/5NRMS00) and 1 W11506619 (8NKMS00) and 1 PRtoreview
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX7355DHZ03
Near Georgetown, TX 78633
Gerry C
Job Details:
02/19/2022
"Arrived to inspect broken filter assembly. I found the issue was the filter cover and I quoted the CX. I removed and replaced the cover and tested. Operational test good, no leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near San Marcos, TX 78666
Andrew
Job Details:
02/19/2022
Arrived on site to test unit for loud noise when operating. Found gearcase is failing. Recommend replacing gearcase. Office to reschedule. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)
We serviced a
GE OVEN
Model ZET1PH1SS
Near Austin, TX 78734
Leonardo
Job Details:
02/19/2022
Arrived on site to replace blower and board. Replaced both parts test unit and unit test good job complete. Unit heated to 350.
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Georgetown, TX 78633
Gerry C
Job Details:
02/19/2022
"Arrived to inspect no power to unit. I found there was power and the led on the main control was in fast blink! 4X per second, mode and per the service manual, requires the MC to be replaced. I quoted the CX for the control and they accepted. After installing the replacement, I found it showed the same exact pattern. I researched the issue and it was revealed that the new type of controls that are the rectangle pattern may not use the fast blink to indicate a failure and it denotes the control is powered up. Research also indicated the ui is a highly probable repair with this specific chassis and I did not receive the ui board, only the bezel. Office to order ui board. No leaks observed during service. ; ordrng 1 WD21X23461 (UI board)"
We serviced a
GE RANGE
Model JB645DK1BB
Near Jarrell, TX 76537
Gerry C
Job Details:
02/19/2022
"Arrived to inspect no heat on inner RF burner and no heat on outer LF burner and F2 error. The thermistor for the oven test 108 ohms too high at ambient temperature and I compared it to the replacement doctor verified. I removed and replaced the sensor and the over-temp error was corrected. The two burners would not heat correctly and the switches showed clear heat damage. I replaced both infinite switches, but the issue remained. The RF burner tested 20 ohms to low on the inner element and 18 too low on the outer. The LF tested within tolerance of 40 on both elements, but still would not heat correctly, even with the new switches. I could not reach the third party authorization line and office will need to contact to get authorization for both front burners. . ; ordrng 1 Partautho
We serviced a
KENMORE REFRIGERATOR
Model 253.7888201A
Near Buda, TX 78610
Andrew
Job Details:
02/19/2022
Arrived on site to test unit for not cooling. Found evap motor working properly. Found condenser running as designed. Compressor would kick on and right off after a few seconds. Temporarily replaced start device and run cap. Was able to get compressor to kick on but compressor is seized and pulling 8.7amps. Sealed system is needed.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Georgetown, TX 78626
Gerry C
Job Details:
02/19/2022
"Arrived to inspect lights out. I found the upper lights in the RC and both lights in the FC were out. The right FC chamber module had no glow, denoting failure. During my inspection, I found the right RC door gasket was torn and through thermography, clearly showed an air leak.Office to contact the CX to arrange return service. No leaks observed during service. ; ordrng 2 W11462342 (LED Module)s and 1 W10512745 (RC Door gasket) and 1 Partresearch (RC door gasket)"
We serviced a
WHIRLPOOL RANGE
Model SF114PXSD1
Near Kyle, TX 78640
Leonardo
Job Details:
02/19/2022
Arrived on site to test unit for wires catching fire. Test unit and found igniter wires melted. Advised customer to not use unit and I left unit unplugged. Will need to remove the cooktop to get to the igniter but all screws are rusted. Will need to drill screws out so the cooktop and the orifice holders will get damage. Will order cooktop and orifice holders and screws and all igniters and burner caps. Office to reschedule ; ordrng 1 98017619B (Cooktop black) and 4 WP98017741 (Orifice holders)s and 8 W10837674 (Screws)s and 4 WPW10209656 (Igniters)s and 4 WP98017461 (Burner caps)s
We serviced a
AMANA WASHER
Model NFW5800HW0
Near New Braunfels, TX 78130
Andrey
Job Details:
02/19/2022
"Arrived on site to text unit for bellow ring falling off, tested unit found torn bellow, replaced bellow, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near New Braunfels, TX 78130
Andrey
Job Details:
02/19/2022
"Arrived on site to test unit for tripping breaker, tested unit found no error code stored, put unit through diagnostics cycle, all components running good, unit is a a GFCI circuit, advised customer to replace plug and monitor unit if issue persists call us back, unit is running as designed, job complete"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Lakeway, TX 78734
Leonardo
Job Details:
02/19/2022
Arrived on site to test unit for F6E8. Test unit and found error. Turned breaker off tried to pull unit out and couldnt pull unit out. Will need a 2nd tech. Office to reschedule ; ordrng 1 2manjob (2 man job) and 1 2hour (2 hour)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Leander, TX 78641
Justin
Job Details:
02/19/2022
Arrived on site for a door not closing all of the way. Upon arrival the customer already had the door removed and stated that the hinge with the spring was broken. Upon further inspection I found the hinge severely bent. I installed the new hinge and then tested the unit and the unit is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78734
Luis
Job Details:
02/19/2022
Arrived on site. Attempted to install new grill cover found grill is 46 1/4 inches too long unit will need a 40 inch with cut out for dispenser door sleeve; ordrng 1 WPW10182717 (Bottom grill) and 2 WP489464 (Screw)s and 2 WP489464 (Screw)s and 1 Grillneedstobe40incheswithcutoutfordispenserdoorsleeve (Grill needs to be 40 inches with cut out for dispenser door sleeve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78628
Gerry C
Job Details:
02/19/2022
"Arrive to instal previously diagnosed and ordered parts. I removed and replaced all parts except for the deli harness, as I inspected and the original was intact. The unit operated as designed and there were leaks observed during service
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near San Marcos, TX 78666
Andrew
Job Details:
02/19/2022
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near San Marcos, TX 78666
Andrey
Job Details:
02/19/2022
"Arrived on site to replace previously diagnosed drain pump ACU and pressure switch, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS04
Near Austin, TX 78748
Luis
Job Details:
02/19/2022
Arrived on site replaced main control
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Austin, TX 78749
Leonardo
Job Details:
02/19/2022
Arrived on site to test unit for unit giving internal board error. Replaced control board test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78738
Luis
Job Details:
02/19/2022
"Arrived on site for led issue. Diagnosed a defective led module,replaced upper left led module on icemaker housing,all leds working as designed; used 1 W11462342 (Led module) from stock"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS
Near Austin, TX 78736
Leonardo
Job Details:
02/19/2022
Arrived on site to replaced front right burner head and cap and igniter. Replaced all parts test unit and burner igniting right away job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Niederwald, TX 78640
Leonardo
Job Details:
02/19/2022
Arrived on site to test unit for damaged door. Replaced door test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Austin, TX 78738
Luis
Job Details:
02/19/2022
"Arrived on site for no lights. Diagnosed 3 defective led modules,replaced freezer led module,middle left wall and upper right wall led module in fresh food section.
We serviced a
KITCHENAID DOWNDRAFT
Model KXD4636YSS0
Near Georgetown, TX 78628
Gerry C
Job Details:
02/19/2022
Arrived to inspect downdraft not operating. I found the switch assembly on the motor was blocked with debris. I removed the debris and cleaned the system and tested. Operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Leander, TX 78641
Justin
Job Details:
02/19/2022
Arrived on site for a refrigerator not producing ice in the freezer compartment. I checked temps and found the FC at 3?F. I then put the unit into diagnostics mode and ran test 121 for the FC ice maker harvest. I found it was binding and getting stuck in the break position. Due to this I installed a new IM. I tested the unit in diagnostics again and found the IM now harvesting as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4206FZ3
Near Cedar Park, TX 78613
Justin
Job Details:
02/19/2022
"Arrived on site for a microwave with door issues. Upon arrival the customer walked me through the issue. We found that the door was beginning to separate, and when you opened it the latches would stay in the door while the frame came out. I am ordering the door to install. Office to reschedule. ; ordrng 1 W11031958 (Door)"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS05
Near Austin, TX 78738
Leonardo
Job Details:
02/19/2022
Arrived on site to test unit for test for unit not heating. Test unit and found bad high voltage will need new inverter and magnetron
We serviced a
MAYTAG DRYER
Model MEDC415EW1
Near Austin, TX 78729
Justin
Job Details:
02/19/2022
"Arrived on site for a dryer not turning on. I checked voltage at the wall and terminal block. I found the ground bad (pictures on SD). I then gained access to the back of the unit. When doing so I found significant lint build up at the wall (pic in SD). I ohmd out all components and found the fuse bad. I installed the new fuse. Due to the voltage issue I could not properly test the unit.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near San Marcos, TX 78666
Andrey
Job Details:
02/19/2022
"Arrived on site to install previously diagnosed upper door assembly, spacers and screws, replaced parts tested unit, unit is now functioning as designed, job complete"
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near San Marcos, TX 78666
Andrey
Job Details:
02/19/2022
"Arrived on site to replace previously diagnosed thermal fuses, replaced fuses, powered on unit, unit worked for 10 seconds and got f47 error again, replaced module, powered unit back on programmed it the correct settings, tested unit unit now functioning as designed with all 5 burners heating properly, left unit out per customer request, customer will be adding under counter top vent, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Austin, TX 78739
Justin
Job Details:
02/19/2022
Arrived on site for a dryer with no heat. I gained access to the heater and ohmd out all components. I found the ignitor and thermostats good. I found the front most fuse on the blower housing bad. I am ordering the fuse and the office will reschedule to install it. ; ordrng 1 WP3390719 (Fuse)
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Liberty Hill, TX 78642
Justin
Job Details:
02/19/2022
"Arrived on site for a refrigerator not dispensing water. Upon arrival the customer stated that the water will dispense, but just very slow. I tested the unit and found the water just drips out. I bypassed the filter and found the same issue. I then checked the pressure at the wall and found it good. I found the valve energizing as designed, but not letting enough water through. This indicates a faulty valve. We will return with the valve already on order to install. Office to reschedule. ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model DFE29JSDGSS
Near Buda, TX 78610
Andrew
Job Details:
02/19/2022
Arrived on site to test unit for no water dispensing. Removed compressor cover and control cover and found linear is leaking air causing water to leak into control area. Also found harness in linear is corroded and a couple broken wires. Assembled unit and water started to dispense
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Buda, TX 78610
Andrew
Job Details:
02/19/2022
"Arrived on site to replace hub nut. Found hub nut was not needed. Wash basket was not installed properly onto gearcase shaft preventing sufficient shaft threads from being exposed and hub nut not grabbing. Set tub properly, and secured nut. Tested unit, and found clicking sound coming from rotor/motor area. Found rotor retaining screw was stripped and loose. Had to drill bolt out and installed new bolt(W10752189) from truck stock. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Austin, TX 78738
Leonardo
Job Details:
02/19/2022
Arrived on site to test unit for unit giving leak error. Test unit and removed unit no leaks present put unit back together. Job complete at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78746
Luis
Job Details:
02/19/2022
"Arrived on site. Powered unit on compressor not powering on,removed defective compressor and filter drier,installed a new compressor,drier,access valve and couplings. Vacuumed system down found unit slightly losing pressure,adjusted all tubing to sit in compressor compartment correctly found cap tube broken in liner
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Austin, TX 78737
Luis
Job Details:
02/19/2022
"Arrived on site for no ice. Found cap to reservoir loose causing water to leak out from pan,tightened cap ran diagnostics all test passed. Ran unit through a normal cycle ice forming on evaporator plate.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW1
Near Austin, TX 78703
Jacob
Job Details:
02/18/2022
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near San Marcos, TX 78666
Andrew
Job Details:
02/18/2022
"Arrived on site to test unit for not washing properly and tripping breaker. Verified wash motor receiving proper voltage but not engaging. Recommend replacing control and wash motor. Control was not recognizing door switch state. Control is covered through entitlement. Office to reschedule. ; ordrng 1 W11305303 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Round Rock, TX 78665
Wesley
Job Details:
02/18/2022
Arrived onsite and found communication error code indicating panel failure. Repaired by replacing panel. Unit is now operating as designed. All checks good.
We serviced a
GE DISHWASHER
Model GLD6964R10SS
Near Kempner, TX 76539
Al
Job Details:
02/18/2022
"Arrived to inspect leaking dishwasher.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Lou
Job Details:
02/18/2022
"Arrived on site to inspect wall,oven/microwave combo causing inference with the tv/laptops when using the microwave. Upon further inspection, I tested the microwave and while testing, the customers tv went into buffer mode and when the microwave stopped, the tv went back to regular programming. Customer advised that the tv is on 2.4G WiFi and their laptops are on 5G WiFi. I contacted techline and spoke to Orlando and advised of the complaint and my findings. Orlando advised that he spoke to a wifi tech with the manufacturer and they suggested to move the router to another location or use an RF leak detector on the unit..; ordrng 1 W10687342 (Microwave inner door) and 1 RESEARCH (RF LEAK DETECTOR)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details:
02/18/2022
"Arrived on site to inspect dishwasher error codes. Upon further inspection, the customer advised that the unit was showing error code F8E4 and would not start and kept beeping, so they cycled the power to the unit and didnt use it for approximately one week. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. Customer advised the6 have a water softener system. I made recommendations for use and care, as well as, detergent and rinse aid use. Retested unit one more time and it continues to operate as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Round Rock, TX 78665
Wesley
Job Details:
02/18/2022
Arrived onsite and found unit panel glitching when exposed to steam. Replaced console and advised customer on the importance of connecting to WiFi. All else checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, TX 78726
Justin
Job Details:
02/18/2022
"Arrived on site for a washing machine that was not starting. Upon arrival the customer stated that it will turn on, but when you try to start the cycle or switch cycles it will just beep at you. I tested the unit and was able to replicate the failure. I put the unit into diagnostics mode and found stored error code F0E5 for off balance load. I cleared the error code. When activating each load at found the lid lock not working, and found that the latch was physically broken. The unit was acting as if the lid was already locked. Even when running the test cycle during spin the lid could be opened. I then gained access to the control and checked voltage when activating the lid lock. I found none and when going back into diagnostics I also found a new error code of F5E1 for lid lock error. I cleared this code. During the test cycle I also found the spin not working properly. I gained access to the gearcase and found significant gearcase oil. This indicates a faulty lid lock, control, and gearcase.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Marcos, TX 78666
Andrew
Job Details:
02/18/2022
Arrived on site to test unit for ice build up around ice maker. Found water pressure at 75psi. Found inlet valve was weeping causing issue. Recommend installing pressure regulator and valves. Office to reschedule. ; ordrng 1 WPW10238100 (Inlet valve) and 1 W10786952 (Pressure valve) and 1 8212547RP (Hose kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Leander, TX 78641
Kimo
Job Details:
02/18/2022
Arrived onsite for refrigerator not switching from crushed ice to cubed. Upon arrival I tested unit and found unit not changing from cubed to crushed. I am ordering 1x control and 1x UI. And reschedule ; ordrng 1 W11399844 (Control) and 1 W11284720 (UI)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ
Near Leander, TX 78641
Kimo
Job Details:
02/18/2022
Arrived onsite for microwave with ui flickering. Up inspection I found that the relay that supplies power to the ui clicks and keeps clicking on and off I am ordering 1x control and return with the ui/door. ; ordrng 1 W11383756 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Cliff
Job Details:
02/18/2022
Arrived on site to diagnose a dishwasher that is not drying. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Pflugerville, TX 78660
Cliff
Job Details:
02/18/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced outer panel and all is now working properly.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
David Z
Job Details:
02/18/2022
Arrived on site to diagnose dryer that is no longer heating when running. Ran unit and verified no heat coming from unit. Removed rear panel and checked all safety devices. Found power line going to element was hanging on by a tiny amount and almost completely disconnected. Tightened and seated connector and reattached. Ran unit and verified all is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, TX 78641
Jonathan S
Job Details:
02/18/2022
"Arrived on site for refrigerator leaking water in FC. Inspected unit and work area. Found drain pan iced over. Thawed ice out and could see insulation in drain. Gained access to condenser drain pan and removed drain line. Found insulation stuck between cavity. Worked both side to remove (see SD- pic). Assembled unit and tested drain operation. Adjusted heat prob to drain pan. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Del Valle, TX 78617
Tyler L
Job Details:
02/18/2022
"Arrived on site for install of previously diagnosed parts. Upon disassembling the unit, found the blower wheel seized. Will need new blower wheel, as we will need to break the old wheel out to gain access to the motor. Office to reschedule.; ordrng 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near New Braunfels, TX 78132
Andrew
Job Details:
02/18/2022
"Arrived on site to test unit for no ice production. Found water reservoir not filling due to water filter not installed properly. Customer stated she recently replaced filter and hasnt worked since. Installed filter properly, tested unit, unit now working as designed. No corrosion present on harness or connections. No leaks detected.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, TX 78757
Scott
Job Details:
02/18/2022
"Arrived on site for inner oven glass broken and door locked . Customer had run a self clean and inner glass broke as well as thermal fuse blown . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ0
Near Waco, TX 76708
Jonathan M
Job Details:
02/18/2022
Arrived on site for a refrigerator that is not dispensing water or making ice. Inspected unit and work area. Confirmed the customers complaint and found water not being able to dispense from the dispenser. Found the dispenser would only dispense a few drops. Removed the filter and tested the unit again. The unit began to flow water as designed. Advise the customer that the issue is most likely with his filter. The customer was unaware that the filter needed to be changed due to the unit not having a filter replacement light that would come on. The unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Briggs, TX 78608
Al
Job Details:
02/18/2022
"Arrived to inspect washer not filling properly per customer. Placed unit in diagnostics and found NO error codes. Customer advised the unit isnt filling with enough water to cover her clothes. Due to recent technicians diagnosis I called Tech Line and spoke with TRAVIS SR# 7733005303. Was told the unit fills, agitates, fills and agitates a few times to concentrate on the stains. Travis advised the customer to Drop clothes in at least 1/2 tub. Use bulky or heavy or deep fill on small loads. Anything except for normal and quick wash. All others are eco modeNo parts installed or needed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Andice, TX 78628
Gerry C
Job Details:
02/18/2022
"Arrived to inspect error. I found the safety float switch connector not fully seated and when I corrected the issue and applied power to the unit, the issue was resolved. I tested within service test mode and all operations were present. No leaks observed during service."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Georgetown, TX 78633
Lou
Job Details:
02/18/2022
"Arrived on site to inspect oven broiler not working. Upon further inspection, I tested the broil burner and found the flame not going throughout the burner and stopping at the very beginning of the burner and could smell a strong odor of gas. I found the air shutter wide open and releasing a lot of excess gas into the oven. Closed the shutter and retested and the broiler is operating as designed. I found the bake air shutter the same way and adjusted it and tested. Bake burner is operating as designed. I tested the cooktop and found the front left burner taking too long to ignite. I found the clip holding the ignitor in place was loose causing the ignitor to drop down. I adjusted the ignitor and repositioned the clip and tested. Cooktop burners are operating as designed. No gas leaks detected during service, job completed."
We serviced a
LG WASHER
Model WT1101CW
Near Kyle, TX 78640
Jacob
Job Details:
02/18/2022
Arrived onsite for unit not filling with water. Tested the unit and noticed that the cold water will not dispense. Checked all valves and control. Conclusion is that the control and the valve needs to be replay the same time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
02/18/2022
"Arrived on site for refrigerator having slow ice production. Inspected unit and work area. Measured temperature in FC at 8?. Found FC empty and only a couple items in RC. Found all ice on the left side of ice container and ice maker read full (see SD-picture). Cycled ice maker and found IM operating as designed. Customer asked if he could switch to the half-moon icemaker and informed him not possible due to voltage going to ice maker. Spoke with customer on operation and user care guide. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Round Rock, TX 78665
Wesley
Job Details:
02/18/2022
Arrived onsite and found unit oven door not installed properly. Corrected alignment and tightened loose handle. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78754
Joe Z
Job Details:
02/18/2022
Arrived onsite for FC and RC not cooling. Found evaporator covered with frost. Ran unit through diagnostics and could not get heater to energize. Thawed all frost from evaporator with steamer. Found heater connector was not secure. Secured connection and heater now energizes. Also found thermistor not snug to evaporator. Secured thermistor. Rena unit through diagnostics and all components passed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near New Braunfels, TX 78130
Andrew
Job Details:
02/18/2022
Arrived on site to test unit for chemical smell when using oven portion. Found smell is normal. Checked elements and harness with no signs of burning or damage. Advised customer to run clean cycle to help with break-in. Voltage to unit is correct. Job complete. SR#7732961210
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Cedar Park, TX 78613
David S
Job Details:
02/18/2022
Arrived on site for microwave making a noise. I inspected the unit and work area. I tested the unit and found the turn table motor rattling.I installed the new motor and retested the unit. It is now working as designed. Job complete.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Austin, TX 78703
Leonardo
Job Details:
02/18/2022
Arrived on site to replace control board and gluides. Replaced board test unit and all buttons working. Gluides are good but drawer is not fitting. Called Techline and per Techline we need to order new drawer office to reschedule SR#7733002114; ordrng 1 W11036176 (Drawer)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Leander, TX 78641
Jonathan S
Job Details:
02/18/2022
"Arrived on site for washer making abnormal noise intermittently. On arrival customer had a load of towels in unit on bulky cycle. Inspected unit and work area. Identified abnormal noise. Gained access to gearcase assembly and found cats toy stuck in motor guard and rubbing on cam. Removed motor guard and inspected for damages, none found. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78130
Andrew
Job Details:
02/18/2022
"Arrived on site to test unit for not washing properly. Found rotor bolt had worked its way out preventing slider from engaging rotor. Tightened bolt, tested unit, unit now working as designed. No leaks detected.Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Lakeway, TX 78738
Kevin
Job Details:
02/18/2022
"Arrived on site and inspected washer and ran all functions in manual diagnostic and did not see any leaking. Making is actually coming from dryer steam valve. Took a short video and sent it to KV/service management. Removed water hose from dryer and leaking has stopped. Water hoses are now only connected to washer.
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Austin, TX 78731
Matthew
Job Details:
02/18/2022
Arrived onsite for blinking light on range knobs. Upon arrival put unit in diagnostics and found F8E0 on right and left cavity knobs. Checked tech sheet and ran test on control for cooling fan. Resistance should be between 21 and 29 ohms (+-5 ohms). Measured low and high speed resistance and found both at 40+ ohms. Will need to replace cooling fans. Also ordering control due to both fans giving error. Also found large oven gasket with tear. Office to reschedule ; ordrng 2 W11200129 (Blower fan)s and 1 W11317944 (Control) and 1 W11115328 (Large gasket) and 1 W11362015 (Gasket retainer)
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Austin, TX 78702
Leonardo
Job Details:
02/18/2022
"Arrived on site to test unit for right front burner not igniting. Test unit and found clogged orifice, cleared orifice test unit and unit test good