Near West Lake Hills, TX 78746
Tyler B.
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for unit it washing found unit not pumping replaced pump and motor and tested good, o leaks on site"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found right hand fresh food door is barely making contact with door switch when it closes. Added in a shim so it makes better contact. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Jonathan
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site for dishwasher not filling with water. Performed diagnostics mode and found fault code 6-4 float switch and 6-1 no water. Checked under float and found mounting screw under float. Removed screw and tested unit. Found unit filling with water. Found mounting tabs on side have nothing to screw to. Found unit not mounted in and no holes in side of cabinet. Unit tested good, no water leaks present."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/14/2019
MICROWAVE WHIRLPOOL GT4175SPQ2 "Arrived on site for customer complaint of microwave not opening, found customer really wants a new one installed, I told customer I will return to install on July 3rd to install for $169.99 minus service fee which has been paid on cc."
Near Leander, TX 78641
James
Job Details: 06/14/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site and installed new vent assembly. Tested operation and found unit working properly. Job complete
Near Troy, TX 76579
Al
Job Details: 06/14/2019
WASHER MAYTAG MVWC565FW0 Arrived to inspect washer not working properly.Rand diagnostics and got no error codes.Calibrated the unit and explained to the customer my findings.Also tested water pressure from the hose on both hot and cold and got good pressure from both.All water lines were dry at the time of service.JOB COMPLETE
Near Hutto, TX 78634
Joel G.
Job Details: 06/14/2019
DRYER WHIRLPOOL WED95HEDW0 "Arrived on site to diagnose dryer chime not working. Ran diags and wasn’t able to get chime working. Per tech sheet, replace UI control panel. ; ordrng 1 W10838287AUTHO (panel-cntl) and 1 WPW10654005AUTHO (cntrl-elec)"
Near The Hills, TX 78738
Luis
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for for fresh food evaporator incased in ice. Removed cover,defrosted evaporator installed updated fresh food evaporator cover,secured thermistor,its or to correct location on suction line using a zip tie. Installed updated main control.
Near Austin, TX 78731
Tyler B.
Job Details: 06/14/2019
COOKTOP JENN AIR n/a
Near Austin, TX 78745
Brandon
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for customer complaint of unit not cooling, found unit had sealed system issue.
Near Austin, TX 78746
Leonardo
Job Details: 06/14/2019
COOKTOP KITCHENAID KCED600GBL00 Arrived on site to test unit for glass broken. Replaced glass top Customer checked new glass and she approved on new glass top. Installed glass top test unit and unit test good job complete no damaged found on new cooktop.
Near Round Rock, TX 78664
Jonathan
Job Details: 06/14/2019
MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site for microwave making a rattling noise again. Tested unit and found noise coming from turntable area. Gained access to turntable motor and disconnected motor. Tested microwave and found no longer making noise. Checked screw on motor. Will need to replace turntable motor. ; ordrng 1 W10642989 (TURN TABLE MOTOR )
Near Waco, TX 76708
Al
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect no ice production. Used my jumper to see if the ice maker motor was operating and got no movement. Removed and replaced the ice maker and still got no motor rotation when jumped.Called Whirlpool Tech line and spoke with Chris was advised the check voltage at the board P3 and P 1 got 120 at board.No voltage to the ice maker.I checked voltage with the harness jumped and the pink and violet pins at the P3 connector at the board and didn’t get continuity.After all checks were completed,
Near Georgetown, TX 78626
Joel G.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site to install part I previously ordered. Replaced and verified operations. Verified no water leaks at time of svc call.
Near Austin, TX 78757
Andy
Job Details: 06/14/2019
REFRIGERATOR JENN-AIR JUB24FRERS Arrived on site for refrigerator with loose handle. Tested and inspected unit and found loose stud for handle. Removed handle and tighten stud. Reinstalled handle and tested operations and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Paul
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for the dishwasher with the upper rack hard to pull out. I found the third level tracks defective and causing a lot of drag. Need to replace the tracks to complete service. Ordering C-NOTES, W10914507 TRACK, & W10913628 TRACK. and 1 W10913628 (TRACK) and 1 W10914507 (TRACK)"
Near Spicewood, TX 78669
Brandon
Job Details: 06/14/2019
FREEZER WHIRLPOOL WRT318FZDB02 "Arrived on site for customer complaint of freezer not sealing, I applied adhesive to freezer cabinet, unit tested good."
Near Cedar Park, TX 78613
Cliff
Job Details: 06/14/2019
DRYER WHIRLPOOL WED75HEFW0 Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel and motor causing abnormal vibration. Installed vibration pads under motor and blower assembly. Tested unit and found all is operating properly at this time. No further repairs are needed and job is complete.
Near Round Rock, TX 78681
Cliff
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Near Bastrop, TX 78602
Scott
Job Details: 06/14/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site , replaced basket and wash plate . Ran unit all checked normal . Job complete . No water leaks detected at time of service ."
Near Wimberley, TX 78676
Luis
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of cracked liner. Found the horizontal mullion cracked. ; ordrng 1 W11029715 (rail-mulln)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived onsite for customer complaint of light not working in FC section. Found small chunk of ice build up in switch. Removed ice to free switch. Light now turns on and off as intended. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 06/14/2019
DISHWASHER KITCHENAID kdte254ess1 "arrived on site to inspect dishwasher motor noise. Upon further inspection, I placed the unit in diagnostics showing no error codes. When the motor came on, the customer advised that it wasn’t the noise he was hearing. When the drain pump came on, the customer advised that it was the noise. It was making a loud humming noise ad I could hear too, that it was having a difficult time coming on. I removed and replaced the drain pump and tested and the unit operated as designed. No water leaks observed during service, job completed.
Near Austin, TX 78737
Luis
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no lights and freezing in fresh food. Found defective light switch,installed new light switch. Tested switches all lights working correctly. Found gasket not sealing correctly to diffuser installed gasket correctly to diffuser."
Near Leander, TX 78641
Cliff
Job Details: 06/14/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose a cooktop that is not lighting burner assembly’s. Tested unit and found pleasure in regulators seized causing no gas flow through cooktop. Released regulator plunger and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.
Near Austin, TX 78741
Leonardo
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not washing dishes. Test unit and found unit not getting water in. Test unit and found fill valve was completely disconnected. Secured connection to fill valve test unit and unit test good.
Near Austin, TX 78731
Tyler B.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL JCD2389GES Arrived on site for unit not dispensing ice. Found ice bucket not installed correctly. Corrected and tested good.
Near Austin, TX 78750
Lou
Job Details: 06/14/2019
REFRIGERATOR LG LSXS26326S/01 "arrived on site to inspect refrigerator no cool. Upon further inspection I tested temps in the RC=72 degrees and FC=70 degrees. Inspected the evaporator and found no frost pattern and both the Evap fan and the condenser fan were operating. I advised the customer of my findings and advised that I was ordering a seal system to be completed. I am ordering the compressor, evaporator, drier, access valve and CNOTE-2 HOUR JOB. Advised customer that the office would schedule return service. No water leaks observed during service.; ordrng 1 ADH73150210 (DRIER) and 1 ADL74760901 (EVAPORATOR ASSEMBLY) and 1 CNOTE (2 HOUR JOB) and 1 TCA35911910 (COMPRESSOR ASSEMBLY ) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78727
Andy
Job Details: 06/14/2019
RANGE IKEA IGS505DS1 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Wimberley, TX 78676
Kevin
Job Details: 06/14/2019
DRYER WHIRLPOOL WED92HEFC2 "Arrived on site and found dryer is showing error code for restricted air flow, found airflow is good at dryer exit. Recommended that customer have vent to exterior cleared. No lint buildup in dryer at time of service, job complete"
Near Kyle, TX 78640
Robert
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived on job for complaints of not cooling. Found compressor running but no frost pattern. ; and 1 TJ90SF8404 (STUB) and 1 W10903341 (compressor) and 1 W11035643 (evaporator) and 1 W11159609 (CONTROL ) and 1 WPW10143759 (dryer)
Near Austin, TX 78732
Paul
Job Details: 06/14/2019
OVEN KITCHENAID KODE500ESS02 Arrived onsite for the oven that need calibrating. I tested the upper oven in convection bake and found it cycling between 312-334 degrees leaving it with a 323 degree average temp. I tested the lower oven the same way and found it cycling between 296-317. I put a +10 degree offset in the control and tested it. The oven is cycling between 311-336 degrees leaving it with a 323.5 degree average. The ovens are working as designed. Call complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
ICE MACHINE KITCHENAID KUIC18NNTS4 Arrived on job for complaints of noise. Could not confirm noise. Customer will record and reschedule.
Near Georgetown, TX 78633
Lou
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 "arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor came on, but no ice was dispensed. I removed the motor and shaft and found that the end of the shaft going into the motor was stripped. I replaced the shaft and tested and the unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Marion, TX 78124
Kevin
Job Details: 06/14/2019
OVEN WHIRLPOOL WOS51EC0HS00 I’ve done site and inspected oven and found parts provided directly to customer by whirlpool is the incorrect color. Will need to reorder ; ordrng 1 W11296171 (CONSOLE )
Near Austin, TX 78703
Andy
Job Details: 06/14/2019
WASHER MAYTAG MHWE201YW00 Arrived on site to reconnect vent when working on washer. Reconnected vent and tested unit. All operations are normal.
Near , TX 78641
Lou
Job Details: 06/14/2019
MICROWAVE KITCHENAID KOCE500ESS07 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the oven vent cover and nameplate. Tested the oven door to make sure it didn’t rub the vent and it cleared. Job completed.
Near Austin, TX 78703
Andy
Job Details: 06/14/2019
WASHER MAYTAG MHWE201YW00 Arrived on site to reconnect vent when working on washer. Reconnected vent and tested unit. All operations are normal.
Near Florence, TX 76527
Thomas L.
Job Details: 06/14/2019
DRYER AMANA NED4655EW1
Near Leander, TX 78641
Lou
Job Details: 06/14/2019
MICROWAVE KITCHENAID KMHC319ESS0 "arrived on site to inspect microwave not working. Upon further inspection, I found that the upper interlock cam was jammed causing the unit to not operate and when closing the door the fan automatically comes on. I was able to get the unjammed and tested the unit and it operated as designed. I recommended that the customer replace the two switches on the upper interlock due to the issue occurring again in the near future.. I removed and replaced the switches and tested and the unit operated as designed. Job completed.
Near Austin, TX 78731
Tyler B.
Job Details: 06/14/2019
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for unit five f3 shorted sensor error. Replaced sensor and still got error, replaced control and tested good no gas leaks on site"
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
DRYER WHIRLPOOL WED9200SQ1 Arrived on job to replace control. After replacement test operation heat and air flow.
Near Bellmead, TX 76705
Al
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived to inspect French door refrigerator not dispensing crushed ice.Customer advised the ice clumps up in the chute after dispensing, but didn’t realize the option on the UI to change ice type.Unit dispenses ice as designed.Customer instruct.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near Austin, TX 78738
Paul
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for the refrigerator that is freezing product in the RC. Mr has the temp set at 42 degrees when I arrived and the RC was at 32 degrees at the center shelf. I tested the dampener and found it working as designed and when the door was closed no air was leaking around it. I checked the temp at the RC thermistor and it was at 50 degrees so I checked the resistance of the thermistor at the control and had 5.3K ohms which puts it in range. I changed the HV control and tested the unit. The unit is working as designed. I found the refrigerator not level affecting the doors. I tried to level the unit for the customer but the floor in the back of the unit is out of level. I showed ms this and she is going to have the builder correct it. Call complete.
Near Jonestown, TX 78645
James
Job Details: 06/14/2019
FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found no water getting to ice maker. I found that the water was not turned on to unit . Turned water on and tested. Unit working properly. Job complete
Near Austin, TX 78723
Luis
Job Details: 06/14/2019
REFRIGERATOR GE ZISS360DHASS "Arrived on site for cooling issue at time of visit unit cooling correctly,per customer unit will cool for two weeks then customer has to defrost unit. GE has replaced thermistor and bimetal. Diagnosed unit would need main control,customer had main control shipped from GE. Installed new main control
Near Austin, TX 78749
Ron
Job Details: 06/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived onsite for du error code, performed diagnostic confirmed du error code with the door in locked position. Ran diagnostics test confirmed stored error codes f82 f83 all indicate door errors.ordrng 1 WPW10619844 (latch)"
Near Austin, TX 78748
Luis
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for frost issue found gasket not sealing correctly,adjusted door gasket checked door seal good."
Near Leander, TX 78641
Lou
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "arrived on site to inspect refrigerator not leveled. Upon further inspection, the customer advised that the unit is not leveled and the doors aren’t lined up. I found that the right RC door was higher then the left and both pantry drawer doors were sagging in the middle. I adjusted the pantry doors then leveled the unit. I inspected the unit and found the ic bin door gasket was crimped and needs to be replaced. I no other issues found. I am ordering the ice bin door . No water leaks observed during service.; ordrng 1 WPW10549590 (door-ice)"
Near Santa Clara, TX 78124
Kevin
Job Details: 06/14/2019
DRYER MAYTAG MED3500FW0 "Arrived on site and sound customer is experiencing that dryer is not heating on the normal cycle. Replaced thermistor, cut off, thermostat, element, and control board. This represents all possibilities that could cause this experience. Airflow for dryer is good, removed all leaks from the interior, job complete"
Near Wimberley, TX 78676
Kevin
Job Details: 06/14/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and found washer is stacked, customer is experiencing detergent dispenser not operating properly. Replaced dispenser and it is now correct. Ran a diagnostic cycle and confirmed all operation is good. No water leaks from connections at time of service."
Near Austin, TX 78746
Tyler B.
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW8800YC1 "Arrived on site for u it not spring found hub stripped out, 1 W10820039 (hub)"
Near Austin, TX 78703
Wesley
Job Details: 06/14/2019
WASHER MAYTAG MHWE201YW00 Arrived onnsite and found unit motor capacitor to have failed. Replaced motor to repair. All checks good. Unit is now operating as designed.
Near Leander, TX 78641
James
Job Details: 06/14/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found fault for water too hot for spin and long fill. Tested valves and found hot water valve is not opening. Installed new valve housing and tested operation. I found that the gear case is making a loud grinding while in spin cycle. Unit will also need gearcase and clutch to complete repair; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE)
Near Round Rock, TX 78665
Jonathan
Job Details: 06/14/2019
REFRIGERATOR LG LMXS27626S/01 "Arrived on site for refrigerator filter indicator light not resetting and frost buildup in freezer. Per diagnostics and installed freezer and found frost buildup on right side. Inspected gasket and found not sealing. Made minor adjustment to door. Reset water filter light by holding down dispenser light for 3 seconds. All tested good, no water leaks present
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/14/2019
MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site for the unit will not heat. Tested the unit with a cup of water in the unit did not heat. Found the unit will need all heating components. Will also use the control board on the next visit. Will need to order the transformer and the latch assembly.; ordrng 1 5304509457 (LATCH HOOK) and 1 5304509476 (TRANSFORMER )
Near Austin, TX 78753
Tyler B.
Job Details: 06/14/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site for unit not starting found door switch tab broken replaced switch and tested good
Near Austin, TX 78732
Paul
Job Details: 06/14/2019
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite for the refrigerator that is not cooling in either compartment. I found the compressor not running. I found no voltage from the main control to the compressor control. Need to replace the control. I explained to the customer that there might be an issue with the other controls and possibly even the compressor but that we would not know until we can get power thru the controls. ordrng 1 12002799 (BOARD KIT; COMPRESSOR) and 1 WP67001360 (SUPPLY- PO) and 1 WP67006853 (CNTRL-ELEC)
Near Spicewood, TX 78669
Brandon
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not sealing properly in freezer section, found right side freezer track needed adjusting, after adjusting unit sealed properly."
Near Hutto, TX 78634
Joel G.
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install part ordered by previous tech. Replaced, recalibrated, and ran diags. Verified operations. Drain is secure. Verified no water leaks detected."
Near Cedar Park, TX 78613
Cliff
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found bad fill valve assembly causing error codes to shut down unit due to long fill time. Replaced fill valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for LED light failure in fresh food section. LED in fresh food section is flashing like a strobe light. Replaced LED module in fresh food section. U it now operates correctly. All water connections were dry at the time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 06/14/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to replace diode capacitor and fans. Replaced all parts test unit and unit test good job complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
DRYER MAYTAG MEDC300BW Arrived on job for complaints of noise. Found motor bad seal torn off and rollers damaged. Replaced all parts. And test.
Near Austin, TX 78753
Andy
Job Details: 06/14/2019
DRYER AMANA NGD4655EW2 Arrived on site for dryer loud when in use. Tested and inspected unit and found failed bearing ring. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lago Vista, TX 78645
James
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site and tested operation. I found that the unit has water standing in tub but no operation from drain pump. Upon further inspection I found the drain pump,harness is not plugged into drain pump. Secured connection and found drain pump is working properly. Ran diagnostics to clear codes and allow proper calibration of sensors. Unit tests good. Job complete"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for unit that would not dry dishes properly. Tested all operations and found unit to have a failed optical water indicator. Replaced and tested. All water connections are dry.
Near Austin, TX 78748
Luis
Job Details: 06/14/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Arrived on site for noise while opening door. Added grease to door cams tested door operation good no noise
Near Spicewood, TX 78669
Brandon
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of unit not cooling, found faulty start device, after replacing start device, unit tested good."
Near Leander, TX 78641
Lou
Job Details: 06/14/2019
MICROWAVE AMANA AMV2307PFS0 "arrived on site to inspect microwave making crackling noises. Upon further inspection, I turned t(e unit on and immediately it began to shoot sparks. I pulled the unit from t(e wall and removed the cover and fond that the diode and grounded itself to the vent. I removed and replaced the diode, capacitor and magnetron. Tested the unit and it operated as designed. Job completed."
Near Austin, TX 78744
Ron
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for washer not powering up. Performed diagnostics polarity at the wall was correct. Confirmed 123.6 vac into the control board. Control would not function at all. Replaced the control board calibrated the washer with no issues.
Near Buda, TX 78610
Leonardo
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDT710PAYW6 Arrived on site to test unit for unit not washing correctly. Test unit and unit getting plenty of water but unit not having enough pressure. Found filter to be clogged not allowing pressure to build up in unit. Cleaned filter test unit and unit test good job complete no leaks present at this time.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
WASHER LG WM8000HVA I have on site for the units has water in the dispenser after the cycle is done. Test of the unit and found the unit will need a new dispenser housing and dispenser assembly due to the holes are clogged in the dispenser housing.Will need to get authorization from the extended warranty and reschedule the customer.; ordrng 1 4925ER1015B (DISPENSER HOUSING ) and 1 AGL73712602 (DISPENSER ) and 1 CNOTE (AUTHO )
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
DRYER LG DLEX8000V Arrived on site for the units is not drying. Customer advised that the unit will take two cycles to dry. Tested the unit and found the unit will heat. Customer advised that he has not clean the vents in four years. Advise customer to clean the air vent due to restriction.
Near Manor, TX 78653
Leonardo
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for unit leaking from main water line. Ordering new water line W10278635RP 6' hose. ; ordrng 1 W10278635RP (6” HOSE )
Near Taylor, TX 76574
Steve C.
Job Details: 06/13/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Tested the unit and found the actuator will not switch between agitation and spin. Remove the actuator and found the actuator is broken. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 06/13/2019
DRYER WHIRLPOOL WED5600SQ0 Arrived on site for dryer running with door opened and not heating. Performed temperature test and measured temperature with vent connected and found temperatures only reaching 110°. Removed vent and found temperature reaching 160°. Dryer vent needs to cleaned. Found failed door switch. Leveled unit and tested operation. All tested good. Paid in full on credit card.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW8700EC0 "Arrived on site to diagnose washer that keeps adding time to cycle. Ran diags and found off balance error and drain error. Ran manual test and all components work fine. Drain is secure. Informed customer.
Near Buda, TX 78610
Brandon
Job Details: 06/13/2019
DRYER WHIRLPOOL WED8000DW3 "Arrived on site for customer complaint of unit not starting a cycle, found unit would shut down as soon as you tried to start the cycle. I tested thermal fuse, that tested good, found faulty controls, ordering control and UI; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10802464 (cntrl-elec) and 1 W11133029 (UI PANEL)"
Near Austin, TX 78731
Luis
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYW02 "Arrived on site for no cool. Found oil on evaporator found corrosion on heat exchanger tubing,called tech support due to possible damage to cap tube while installing new evaporator,per tech support need to attempt repair under manufacture sealed system warranty. Removed evaporator installed new evaporator found cap tube snapped in wall liner
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/13/2019
WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will not start. Attempted to put unit into diagnostics but it would not allow me to start diagnostics. Will return with control panel and control board. Water connections are all dry.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL PANEL)
Near Leander, TX 78641
Lou
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave fire. Upon further inspection, the customer advised they were cooking a potato and it caught on fire. I found that the wave guide was damaged ad needed replacing. Found burn marks on the back wall of the unit. Removed the unit from the wall and inspected the mag, cap, diode. All were good. Contacted Techline and spoke to Rich. He advised that when using the popcorn and potato selections that the customer will have to stay close by to monitor cooking due to the sensing mode in each selection due to overcooking. Rich advised to test the unit and make sure it counts down properly. . Tested unit at 10 seconds & 20 seconds and it counted down properly. Tested the potato selection and it operated as designed as the magnetron would come on and turn off as designed. Advised customer of findings and what Techline stated. Tested one more time after placing back on wall. Replaced the wave guide inside the unit. Job completed."
Near Round Rock, TX 78665
Joel G.
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to install parts I previously ordered. Verified operation. All is working fine now.
Near Round Rock, TX 78665
Al
Job Details: 06/13/2019
WASHER LG WT5070CW Arrived to inspect LG washer with no power.Confirmed the complaint and attempted service test mode and and unit never responded.
Near Austin, TX 78759
Tyler B.
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for door and deli ui replacement. Replaced ui and door and tested good, cust stated ice would not dispense. Tested and confirmed issue, removed cover and found motor rusted out, unit will need motor to complete repair. No leaks on site ; ordrng 1 W10822606 (motor)"
Near Austin, TX 78721
Scott
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool fridge . Both sections are room temp. Compressor is running no frost pattern on evap . Ordering sealed system ,compressor ,evap ,service port ,uv drier . Weigh 3 hrs . Please call to set return .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10798720 (COMPRESSOR ) and 1 W10836706 (evaporator) and 1 WEIGH3HRS"
Near Georgetown, TX 78626
Al
Job Details: 06/13/2019
OVEN WHIRLPOOL WOS51EC7HS01 "Arrived to inspect wall oven with malfunctioning touch screen.Called Whirlpool Tech line and spoke with Joel advised me to order the console for the unit to operate properly.; ordrng 1 W11297715 (CONSOLE SS WITH BLACK OVERLAY)"
Near Austin, TX 78750
Tyler B.
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for door replacements. Replaced left and right Rf doors. Replaced left deli drawer deli ui still good. Replaced freezer door and name plate and tested good. No leaks on site
Near Lakeway, TX 78734
Brandon
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for customer complaint of rust in freezer section as well as refrigerator section. Took pictures of rusting areas
Near Dripping Springs, TX 78620
Robert
Job Details: 06/13/2019
REFRIGERATOR GE ZISB480DR Arrived on job for complaints of ice door not closing. Confirmed door getting stuck and ; ordrng 1 WR17X10706 (crank door recess) and 1 WR17X11170 (housing shield disp.) and 1 WR17X11267 (funnel ice display) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)
Near Lakeway, TX 78734
Brandon
Job Details: 06/13/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site for customer complaint of unit not powering on, found power getting to unit, but unit was not powering on, ordering all controls to ensure complete repair on next visit; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10184634 (cntrl-elec) and 1 W10200659 (cntrl-elec) and 1 W10624574 (cntrl-elec) and 1 W10645666 (invrtr-box) and 1 W10785723 (contrl-box) and 1 W10790783 (cntrl-elec)"
Near Austin, TX 78759
Luis
Job Details: 06/13/2019
REFRIGERATOR LG LMXC23746S /00 "Arrived on site to install parts from prev diagnosis. Removed door and pantry ui,installed new door and ui pad. Tested pantry ui unit working as designed."
Near Austin, TX 78727
Tyler B.
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW4800BQ0 "Arrived on site for unit turning on and restarting cycles by its self. Plugged in unit, no buttons press the unit started washing. Replaced control and unit tested good. No leaks on site"
Near , TX 78132
Kevin
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found freezer temp is 23, fresh food temp is 45. Test 56 , E2 and E5. Ran test 57 and 45 and both passed. Spoke with CS and will need to bring back compressor and all control boards. If temperature has improved replace controls only.; ordrng 1 SF8404 (STUB) and 1 W10804160 (cntrl-elec) and 1 W10832994 (compressor) and 1 W10894103 (cntrl-elec) and 1 W11087200 (invrtr-box) and 1 W11116006 (evaporator) and 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan) and 1 WPW10143759 (dryer) and 1 WPW10624574 (cntrl-elec)"
Near Georgetown, TX 78626
Jonathan
Job Details: 06/13/2019
WASHER FRIGIDAIRE FFLE2022MW0 "Arrived on site for washer not draining. Performed diagnostics mode and activated drain pump. Tested voltage to drain pump and found 120 volts. Checked motor resistance and found opened. Replaced drain pump to continue to test. Performed diagnostics mode and found fault code for motor control. Found unit not responding correctly in test mode. Ran on normal mode and found motor control at fault. Called Frigidaire tech support to confirm failure. ordrng 1 137469101NH (MOTOR CONTROL )
Near Buda, TX 78610
Brandon
Job Details: 06/13/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of light bulb broken, found bulb had shattered, I replaced bulb, unit tested good."
Near Austin, TX 78747
Ron
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for rack issue, found rack stop missing from the upper rack. I also found some of the lower rack wheels on the support were loose wheels. Replaced Lowe rack wheels"
Near New Braunfels, TX 78132
Kevin
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found freezer temp is 20 degrees, found mullian is hot to the touch. Removed rear panel and condenser fan is unplugged. Took pictures. After correcting requested that customer monitor it for correct operation. No water leaks detected at time of service"