Service History 650

Near Wimberley, TX 78676
Jacob
Job Details: 04/30/2020
RANGE GE PS960SL4SS "Arrived onsite for UI control panel not working and front left burner not heating. Tested unit. UI panel not communicating. Replaced UI panel, tested unit. Found that the 2 control boards were not communicating to allow UI panel to respond to bake commands, Was able to plug back in front left burner, burner working again. Ordered parts. Rescheduled with customer. ; ordrng 1 WB27X29202 (machine control relay ) and 1 WB27X33144 (CONTROL BOARD ASM)"
Near Austin, TX 78731
Wesley
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite and found wire connecting the UI to the control needed to be reset. Repaired issue and advised customer on cause of UI problems. All checks good. Unit is now operating as designed.
Near Copperas Cove, TX 76522
Al
Job Details: 04/30/2020
REFRIGERATOR LG LFX31925SB/07 "Arrived to inspect ice maker issues.Confirmed the complaint and removed and replaced the defective ice maker.Reassembled, tested and unit tested as designed.Job complete.All water lines were dry at the time of service."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/30/2020
RANGE JENN-AIR JES9900BAS Arrived on site to unit for door not closing all the way. Found door closing correctly advised customer door is not fully flush because of door gasket job complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/30/2020
WASHER MAYTAG MHW6630HC0 "Arrived on site for customer complaint of damaged front panel, and leaking out of the front. Called techline they recommend replacing panel, door assembly, hinge, and door latch. SR # 7727706867 ; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 4 W10208398 (cap)s and 1 W10208415 (hinge) and 1 W10208415 (hinge) and 1 W10299097 (HINGE) and 1 W10312805 (bracket) and 1 W10626041 (handle) and 1 W10804741 (DOOR LOCK) and 1 W11047832 (FRONT PANEL) and 1 W11178958 (DOOR) and 1 W11196016 (DOOR)"
Near Killeen, TX 76543
Al
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW5000DW0 Arrived to install previously ordered parts.Replaced the wash plate and screw.Calibrated and service tested the unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 04/30/2020
DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button to engage the drain pump and I could hear the motor and sounded like something rattling in the pump. I removed the water from the unit and removed the drain pump to find one of the empellars broken off and found a piece of metal wire in the tub. No water leaks observed during service.; ordrng 1 WPW10348269 (drain pump)"
Near Copperas Cove, TX 76522
Al
Job Details: 04/30/2020
DRYER MAYTAG MEDB765FC0 "Arrived to inspect dryer issues.Customer advised the audible tones aren’t working.I confirmed the complaint and checked voltage at the outlet and got 243/121/122.I checked all plugs at the control.I removed and replaced the control and still no tones.Called Whirlpool Tech line and spoke with ROBERT SR#7727709149Was advised to replace the overlay.Removed and replaced it, reassembled and unit now operates as designed.Customer satisfied Job complete"
Near Austin, TX 78750
Wesley
Job Details: 04/30/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite for washer not spinning out clothes properly and found unit clutch would not actuate. Ordering clutch and returning with gearcase and control. Advised customer on findings. ; ordrng 1 W10754448 (clutch)
Near Harker Heights, TX 76548
Al
Job Details: 04/30/2020
OVEN WHIRLPOOL WOD51EC7AB01 "Arrived to inspect double wall oven, bottom oven not heating.I powered the unit in, set to 350 and unit tested as designed.Realtor snapped pictures of oven temperature sensor reading at 350 degrees.Job complete"
Near Austin, TX 78757
Scott
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KSRP25FNBL00 Arrived on site for fridge still leaking . Found one of the line was brittle and had broken on new coupling . Trimmed back water line to a good spot and reinserted into coupling . No water leaks detected at time of service .job complete .
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/30/2020
WASHER LG WT5070CW "Arrived on site for customer complaint of LE error code, found nut came loose on rotor, I tightened nut, unit tested good."
Near Florence, TX 76527
Cliff
Job Details: 04/30/2020
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site to replace thermostat for ice machine. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Taylor, TX 76574
Andy
Job Details: 04/30/2020
DISHWASHER BOSCH SHE3ARF6UC22 Arrived on site for dishwasher Error code. Tested and inspected unit and found failed heat pump.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Seguin, TX 78155
Robert
Job Details: 04/30/2020
REFRIGERATOR GE PFE29PSDASS Arrived on job to replace refrigerator fan. After replacement test operation. No leaks detected at time of service.
Near San Marcos, TX 78666
Brandon
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for customer complaint of unit not dispensing ice, I found faulty auger motor, I replaced auger motor, unit tested."
Near , TX 78669
Leonardo
Job Details: 04/30/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for burner continue to ignite. Found customer leaving valve on ignite so you continues to ignite till move pass ignite job complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for icemaker not working. I ran the icemaker through a harvest and found it to have ice made in it already. I ran the icemaker fill test and the valve came on and icemaker filled with water. I tested the ice maker fan and it came on also. I did a temp test in the freezer and I showed below 10 degrees before I pulled the probe. Did a temperature check in the ice box, and the temperature was dropping. I am ordering the thermistor W10316760 for the ice box and the main control WPW10675033. Reschedule ; ordrng 1 W10316760 (THERMISTOR KIT) and 1 WPW10675033 (HV CONTROL)"
Near Austin, TX 78744
Kevin
Job Details: 04/30/2020
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and inspected range and found customer is experiencing igniter firing but not always gas ignition. Inspected igniter and found after adjusting it is working properly several times. Igniter may ultimately need to be replaced
Near Austin, TX 78729
Scott
Job Details: 04/30/2020
DRYER WHIRLPOOL WED4616FW0 "Arrived on site ,replaced element . All checked normal with unit . Did find air restriction using flow kit . Recommended having vents cleaned . Cleaned lint out of unit ,unit is now free from lint . Job complete ."
Near Round Rock, TX 78681
Paul
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived onsite for a refrigerator to replace previous diagnosed parts. Upon accessing the RC evaporator I found the lower right side screw different and loose. I found the enclosure anchor broken off on the right side and about a 1/3 of the enclosure on the right side broken out. The evaporator enclosure and cover will need to be replaced along with the drip pan. A leveling shim needs to be installed under the back left wheel to get the unit level and stop ice build up in the drip pan and stop the ice maker from leaking on the left side. Ordering W10917531 EVAPORATOR, W11188493 COVER-EVAP, W10510863 GASKET, PARTS RESEARCH EVAPORATOR COVER SCREW, W10841140 SEALANT, WPW10143759 DRIER-UV, & W10913906 COUPLER..; ordrng 1 PARTSRESEARCH (EVAPORATOR COVER SCREW) and 1 W10510863 (GASKET) and 1 W10841140 (SEALANT) and 1 W10913906 (COUPLER) and 1 W10917531 (EVAPORATOR) and 1 W11188493 (COVER-EVAP) and 1 WPW10143759 (DRIER-UV)"
Near Austin, TX 78717
Paul
Job Details: 04/30/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher not draining. I tested the unit and found the unit draining properly. After speaking with the customer I found out that the machine was filling up over night and leaking. The fill valve needs to be replaced. Ordering W11175771 VALVE-INLT..; ordrng 1 W11175771 (VALVE-INLT)
Near New Braunfels, TX 78132
Noah D
Job Details: 04/30/2020
WASHER LG WM3070HRA
Near Austin, TX 78748
Luis
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no ice and water leaking. Found frozen fill tube and water line connected to fill tube disconnected. Removed fill tube defrosted tube,reinstalled line to fill tube,reinstalled fill tube to icemaker. Ran icemaker through a cycle water filled icemaker no leaks. Labor $189.99"
Near Seguin, TX 78155
Robert
Job Details: 04/30/2020
WASHER MAYTAG MVWB835DW0 Arrived on job to replace latch and console. After replacement test operation. No leaks detected at time of service.
Near Cottonwood Shores, TX 78657
Keith D.
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived onsite and tested operation found unit froze up in freezer. Advised customer to unplug and let it defrost for 48hrs and to put towels around bottom for possible water overflow. Ordering all possible parts for return visit. ; ordrng 1 WPW10495967 (heater)
Near Spicewood, TX 78669
Leonardo
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for unit not washing. Test unit and found float stuck in upper position thinking unit was full of water secured float test unit and unit test good job complete.
Near Copperas Cove, TX 76522
Al
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect refrigerator water dispenser issues.Confirmed the complaint and removed and replaced the valve.Reassembled and unit still dripped, so I turned the pressure down at the wall. Job complete"
Near Schertz, TX 78124
Noah D
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site to install thermistor for temp issues, installed thermistor kit and checked all evaps for frost pattern, all evaps worked correctly. Complete"
Near Manor, TX 78653
Andy
Job Details: 04/30/2020
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave not heating. Tested and inspected unit and found failed magnetron, capacitor and diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Cedar Park, TX 78613
David Z
Job Details: 04/30/2020
MICROWAVE GE PEB7226SF1SS "Arrived on site to resolve microwave not running / non moving turntable issue. Installed new microswitch and spliced in new connectors, utilizing shielded butt connectors and covered spade terminals. Retested unit and all is now working as designed. Call complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect fridge for loud noise during dispensing, upon inspection found the connector about left hand door is making loud noises, replaced valve and tested tubes per last visit and no sound change happened. Ordering valve , tube, reservoir and water lines. ; ordrng 1 8212547RP (PEX LINE ) and 1 W10341329 (VALVE ) and 1 W10499015 (TUBE ) and 1 W10711460 (RESIVOUR)"
Near Austin, TX 78702
Luis
Job Details: 04/30/2020
REFRIGERATOR GE GSHS5KGXBCSS "Arrived on site for water leaking,and ice door issues. Removed dispenser assembly found solenoid rusted preventing flap from closing,screw holding solenoid assembly, to liner rusted unable to remove screw or replace solenoid assembly installed floater bypassing solenoid. Diagnosed water leaking due to crack in water tank,removed water tank installed a new water tank ran water through dispenser no leaks.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect noisy unit. Ran unit and found noise from motor and gearcase, replaced and tested properly"
Near Austin, TX 78750
Wesley
Job Details: 04/30/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite and found orifices needed to all be swapped. Replaced orifices and converted to natural gas.
Near Del Valle, TX 78617
Eman J.
Job Details: 04/30/2020
WASHER WHIRLPOOL MVWC565FW2 "Arrived on site to install previous diagnosed parts. Installed control board. Tested unit,everything works as designed. No water leaks at time of service, no error codes. Job complete."
Near Copperas Cove, TX 76522
Al
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW7000DW0 Arrived to inspect washer not draining or spinning.Customer advised it began working properly.I ran diagnostics test mode and unit tested as designed.All water lines were dry at the time of service.Job complete
Near McQueeney, TX 78123
Robert
Job Details: 04/30/2020
DISHWASHER KITCHENAID KUDS01FLSS5 Arrived on job for complaints of not working. Found the buttons not responding correctly. Replaced control to buttons and tested. Lights working and washing normal.
Near Liberty Hill, TX 78642
Chase
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site. Installed new compressor and UV drier. Vacuum system and charged with 5.5 oz of R13 4A. Watched pressures for 15 minutes. Good heat transfer through refrigerant lines and fresh food section dropping temperature. All repairs are covered under our warranty. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL ET1CHMXKB06 "Arrived onsite for fridge freezing in the fresh food section, and the icemaker arm broken. I inspected the unit and work area. Found the ice maker arm came loose from the icemaker it’s self. I reattached the arm and the unit is working properly. I found the fresh food gasket was damaged. You can see inside the fridge, see so quick pic. I am ordering the fresh food gasket 2177311 to complete the repair. ; ordrng 1 2177311 (FRESH FOOD GASKET)"
Near Austin, TX 78703
Luis
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for door issues. Found liner bowed in not allowing bins to be installed to liner,ordering a new fresh food door; ordrng 1 W11223753 (NAMEPLATE ) and 1 W11301144 (DOOR)"
Near Belton, TX 76513
Cliff
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL KSSS42QTW04 Arrived on site to replace water valve for refrigerator. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Driftwood, TX 78619
Brandon
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for customer complaint of water leaking and making loud knocking noise. Found leak coming out of water dispenser due to failed water valve, found loud knocking noise coming from failing air baffle, ordering parts. ; ordrng 1 WP2221296 (air-baffle)"
Near Austin, TX 78758
Eman J.
Job Details: 04/29/2020
RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site to replace previous diagnosed part. Replaced the part, tested the system everything checked out as good. Job complete"
Near Georgetown, TX 78628
Lou
Job Details: 04/29/2020
FREEZER FRIGIDAIRE LFFU17F5HWC "Arrived on site to inspect standup freezer no cool. Upon further inspection, tested temps and it is 62 degrees. Checked amp draw to compressor=.05amps and was very hot. Checked evaporator and there was no frost pattern. Fans are operating. Ordering the compressor, evaporator, drier, access valve, CNOTE-2HR JOB, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service & unit left unplugged.; ordrng 1 297414901 (EVAPORATOR ) and 1 5304507766 (compressor kit) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10143759 (dryer)"
Near Buda, TX 78610
Kevin
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and found pressure hoses pinched, rerouted hose and washer is now operating normally. No water leaks from connections at time of service, Job complete"
Near Smithville, TX 78957
Scott
Job Details: 04/29/2020
WASHER GE GTW720BSNWS "Arrived on site for not enough water and slow agitation . Found water was coming in lower then normal , agitation was normal . Replaced valve . Tested an unit is functioning properly. No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
Wesley
Job Details: 04/29/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived onsite and found no cool for a week no frost pattern and a amp draw on red of .4 amps. Ordering sealed system parts to repair low charge. ; ordrng 1 2HOURS and 1 TJ90SF8404 (VALVE) and 1 W10507884 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)
Near Austin, TX 78746
Robert
Job Details: 04/29/2020
WASHER LG WM2487HWM Arrived on job for complaints of te code. Found thermistor bad.; ordrng 1 6322FR2046C (THERMISTOR )
Near Austin, TX 78701
Jacob
Job Details: 04/29/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for unit making a rattling noise. Tested unit. Rattling noise was coming from the vent hose going to the unit. Tried to add pads to isolate the sound. Could not complete job. Unit is double stacked In a small closet. Maintenance man is going to switch out unit to a different apartment location. Ordered part. Office to reschedule.; ordrng 3 W11113654 (pad)s
Near Spicewood, TX 78669
Brandon
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for customer complaint of fresh food section not cooling and frost on freezer side. Found not was not defrosting properly, ordering all defrost components to ensure repair is done next visit. ; ordrng 1 W11214887 (UI) and 1 W11449482 (CONTROL) and 1 WP2323198 (heater)"
Near Bastrop, TX 78602
Scott
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL DU1055XTSS2 "Arrived on site for unit being dead again . Found no power going to dishwasher , outlet,switch or breaker has failed . Informed customer they need an electrician to replace failed part . Used extension cord and unit is working normally .no water leaks detected at time of service.job complete."
Near Driftwood, TX 78619
Leonardo
Job Details: 04/29/2020
DISHWASHER KITCHENAID KUDC20FVSS3 Arrived on site to test unit for unit melted cups. Found bad control board and bad harness and bad thermostat. Customer will think about getting this fix will call back job complete.
Near Austin, TX 78758
David S
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator making a noise. I could hear the noise coming from the diffuser in the fresh food section. I ran test 3 and could hear the diffuser making the noise. I am ordering the air diffuser W11164593 to complete the repair. .; ordrng 1 W11164593 (AIR DIFFUSER)
Near Pflugerville, TX 78660
Andy
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for refrigerator FC not cooling. Preformed temperature test in FC and found at 57° preformed temperature test in RC and found at 40° removed evaporator cover on FC and found almost no frost pattern (See SD-QUICKPIC) Tested and inspected unit and found failed HV control, FC Evaporator cover as well as signs of refrigerant leak. Removed and replaced failed HV control and FC evaporator cover. Ordering SS parts. Office to schedule return trip. 2 hour job. Additional labor authorization needed. No water leaks present at time of service. Compressor part number does not pull up and part number given for drier shows UV drier when non UV drier is needed. Ordering parts research.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (ADDITIONAL LABOR AUTHORIZATION ) and 1 SEENOTE/PARTSRESEARCH (COMPRESSOR/DRIER ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11099748 (evaporator FC) and 1 W11291123
Near Cedar Park, TX 78613
David Z
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site to diagnose refrigerator that was not cooling in the refrigerator section. Freezer good. Performed diagnostic and found RC at 60 degrees. Performed various checks on sensors, fans, thermistors. Found all passing. RC Evap was covered in ice again. Called tech line and spoke with Steve, SR7727696338. After notifying that previous tech had completed Service pointer for RC frost involving control and Evap cover, Steve recommended we replace the drain bracket and gasket, as any air leaks on this unit will cause that RC Evap to freeze over. Ordering 1 drain tray and bracket, and drain tray gasket. Returning with control and Evap cover as well. Advised customer on defrosting unit 48 hours prior to arrival. Ordering 2 hour window as well as unit may need additional defrosting and air leak sealing. Customer has had this issue several times before, including multiple cover replacements.; ordrng 1 2HOUR (NEED 2 HOUR WINDOW ) and 1 W10673133 (br
Near Austin, TX 78703
Luis
Job Details: 04/29/2020
FREEZER WHIRLPOOL WRS331SDHM00 "Arrived on site for no cool. No frost pattern on evaporator compressor running,pierced low side pressure reading-25 installed a uv drier unit would not hold a vacuum. Added refrigerant to system let unit run found dye leaking out of liner from heat exchanger. Called tech support ran video chat verified leak at exchanger.
Near Lakeway, TX 78734
Brandon
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL GD5RVAXVB01 "Arrived on site for customer complaint of unit not dispensing water properly, found faulty housing. I replaced housing, unit tested good.
Near Cedar Park, TX 78613
David Z
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site to diagnose icemaker not making ice. Performed diagnostic and cycle tests. Found bale arm on icemaker was not dropping down and reading the ice bucket was full. Replaced icemaker and retested. Bale Sr, now fully drops and all is working as designed. Call complete, no water leaks found."
Near Austin, TX 78724
David S
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for fridge making a noise. I tested the damper, compressor, compressor fan, and the ice harvest none of the made the noise. I ran the evaporator fan and let it run for a bit. Customer said that is the sound he is hearing, I gained access to the evaporator fan, found the damper pad not attached properly. Reattached the sound pad and moved the high pressure line away from the evaporator fan. Unit operates as designed and I could not recreate the noise. The unit is out of level and requires leveling shims to correct, as the fresh food door Flys open. 4387828A Refrigerator shim.; ordrng 1 4387828A (SHIM)"
Near Austin, TX 78726
Tyler B.
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived to inspect unit leaking, found unit to leak again from diverter, Removed and Replaced the sump and tested properly"
Near Georgetown, TX 78626
Paul
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived onsite for a refrigerator only dispensing crushed ice. I found the bucket rod bent and not lined up with the solenoid saddle correctly. I corrected the rod and tested the unit. The unit is dispensing as designed. Call complete.
Near Lampasas, TX 76550
Cliff
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS325FMNAM01 Arrived on site to perform sealed system repair for refrigerator. Prior to replacing compressor replaced relay and capacitor from personal stock. Tested unit and found all is functioning properly at this time and sealed system repair is not needed.
Near Cedar Park, TX 78613
David Z
Job Details: 04/29/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose oven that control panel was being unresponsive and twitchy to when door was opening. Customer had video of the issue as well. Replaced UI console as steam can get into the board and cause erratic behavior. Also attempted to secure some foil tape on back of board to prevent steam from getting into controls. ALl is working as designed at this time. Also advised customer to cover anything that may allow steam to escape to prevent any further issues. Call complete.
Near Georgetown, TX 78628
Paul
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KUDF204ESB00 Arrived onsite for a refrigerator with the over temp alarm going off. I found the temps in both compartments good on arrival. Mr stated the alarm had gone off twice since the previous tech was out on the last visit. I tested the temps and found them good. All of the fans and the compressor are working as designed. Mr stated that it hadn’t made ice since the last visit until yesterday and now the bin is full. I suspect the unit might have had a defrost issue that could have caused the temps to not get low enough for the ice maker to harvest. I explained to the customer to put a thermometer in the freezer and to verify the temp if the alarm goes off again. I also asked the customer to verify how far apart the times are between the alarms to help us trouble shoot the problem further. I did a power reset on the unit to see if this maybe will resolve the issue. Call complete.
Near Leander, TX 78641
Wesley
Job Details: 04/29/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite and installed new dispenser due to rinseaid not dispensing. All checks good. Unit is now operating as.
Near Austin, TX 78731
Luis
Job Details: 04/29/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site to install parts previously diagnosed. Installed a new water pan,water valve,evaporator,filter drier,compressor. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Ran diagnostics all test passed"
Near Round Rock, TX 78664
Andy
Job Details: 04/29/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for refrigerator still making noise when RC door is opening and closing tested and inspected unit and found issues with cam. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Spicewood, TX 78669
Brandon
Job Details: 04/29/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for customer complaint of no ice, found cracked water pan, I replaced water pan, unit tested good.
Near Kyle, TX 78640
Kevin
Job Details: 04/29/2020
REFRIGERATOR GE PSS26NGPAWW "Arrived on site and inspected refrigerator and found freezer temperature is 11 degrees. Fresh food temperature is 44° found icemaker is turned off and has not been used in sometime. UI is unresponsive and is not showing power, Spoke with LM and will bring back condensor motor also; ordrng 1 WR55X10305 (interface disp asm w) and 1 WR60X10209 (motor dc cond fan) and 1 WR60X24484 (blade conf fan asm)"
Near Georgetown, TX 78633
Lou
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to install previously diagnosed and ordered parts. Per techline recommendations from previous service call, I removed and replaced the UI, pantry control, HV control, & power control. Tested unit and it continues to operate & cool. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 04/29/2020
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of no power. Found the power button of console not working. Replaced console and test. No leaks detected at time of service.
Near Nolanville, TX 76559
Cliff
Job Details: 04/29/2020
MICROWAVE AMANA AMV2307PFS0 Arrived on site to diagnose a microwave that will not heat. Found capacitor shorted out and visibly burnt.
Near Round Rock, TX 78665
Andy
Job Details: 04/29/2020
WASHER MAYTAG MHW5630HC0 Arrived on site for washer not draining. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78721
Jacob
Job Details: 04/29/2020
COOKTOP WHIRLPOOL RC8536XTW2 Arrived onsite to replace switches. Tried to find power source. Could not get power to turn off from oven to perform work to replace switches. Need to reschedule to perform service when customer can get power turned off completely to unit. Office to reschedule ; saved tckt
Near Georgetown, TX 78628
Paul
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDF530PAYM7 "Arrived onsite for a dishwasher not draining. I found the drain tube restricted at the disposal again and not tied up from the disposal. I rerouted the line from around the disposal cord, cleared the line, and tip tied it up higher than the disposal port. I tested the unit and found it working as designed. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 04/29/2020
WASHER MAYTAG MVWC415EW0 "Arrived on site to inspect washer for not spinning and installing belt on drive motor, installed belt and retested washer on full spin, no problems with belt. Job complete"
Near Round Rock, TX 78665
Andy
Job Details: 04/29/2020
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for ice machine making loud noise. Upon arrival ice machine was off. I turned on ice machine and watched it for 45 minutes and never made any abnormal noise. Did find water damage on compressor could have been possible cause, did also find service pointer on water valve making noise. But customer stated noise was non stop and when valve filled unit sounded normal. Could not reproduce any abnormal noise. Instructed customer that if you makes noise again to please record 2 videos, one for 15 seconds and one for 5 minutes, so the 15 second one can be sent to office and the 5 minute one for tech to get an idea of noise and to see if it makes noise the full 5 minutes to rule out valve, No water leaks present at time of service."
Near Austin, TX 78703
Luis
Job Details: 04/29/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for door issue. Found some items preventing door to fully close adjusted shelf’s door closing found gasket not inserting into channel,removed gasket found insulation in channel preventing gasket to install into door correctly. Removed insulation from channel,reinstalled door gasket checked door seal good gasket installed and sealing correctly. Called tech support to verify repair,per tech support repair done correctly,insulation expanded out of door during manufacture process and after removal of insulation from channel unit is goodFile #7727696332"
Near Austin, TX 78753
Eman J.
Job Details: 04/29/2020
WASHER AMANA NTW4516FW3 Arrived on site for previous diagnosed part install. Replaced the part. Tested system everything works as designed. No water leaks at time of service. Job complete.
Near Austin, TX 78754
Scott
Job Details: 04/29/2020
WASHER MAYTAG MVWC565FW1 Arrived on site for unit still making knocking noise in high spin . Replace actuator and suspension. Ran calibration and test cycle . Unit is sounding normal . No water leaks detected at time of service.job complete .
Near Cedar Park, TX 78613
David Z
Job Details: 04/29/2020
N WHIRLPOOL WDT780SAEM1 "Arrived on site to diagnose dishwasher that was not draining. Performed diagnostic and found F6E4 code for float switch open. Could hear drain pump running. Checked sink and could see water backing up from the disposal. Ran garbage disposal to clear blockages and water drained immediately. Customer advised to clear and clean garbage disposal regularly to keep it from clogging up. All is working as designed at this time with no water leaks. Call complete, no water leaks found."
Near Austin, TX 78717
David Z
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW4616FW2 Arrived on site in unit 1634 to diagnose washer that was not finishing and not dissolving tablets. Performed diagnostic and cycle check. Found 1 error code for Long drain. Ran through diagnostic and could hear inlet valve humming for cold fill. Checked wall valve and found cold water was not on and only partially turned. Opened valve and retested. Unit is now filling properly. All issues were due to not having any cold water running to unit. Performed calibration and reran diagnostic cycle. All is now working as designed with no water leaks. Call complete.
Near Austin, TX 78750
Paul
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for a no cool fridge to replace the previous diagnosed parts. I found the system completely charged and an insufficient compressor. I evacuated the system and replaced the compressor. I installed a low side service tap and dye drier. I vacuumed the system and it held a 30 psi vacuum. I charged the unit with 5 oz’s of R134A and tested the unit. The unit is working as designed and cooling down properly. Call complete.
Near Buda, TX 78610
Kevin
Job Details: 04/29/2020
DRYER WHIRLPOOL WED4950HW0 "Arrived on site and inspected dryer and found heating element is disconnected. After resetting dryer is operating normally. Inspected dryer and did not find any lint in cabinet, no further repair is required at this time, job complete"
Near Austin, TX 78737
Kevin
Job Details: 04/29/2020
WASHER WHIRLPOOL MVWB835DW1 "Arrived on site and inspected washer and found saved error codes F6E2 saved multiple times.
Near Lakeway, TX 78734
Luis
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVT01 "Arrived on site for water leaking. Diagnosed frozen drain and crack in drain pan,cleared drain,replaced drain pan, checked water flow through drain good.
Near Seguin, TX 78155
Noah D
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to inspect fridge for fill not making ice, upon inspection found another ice block in inlet and ice cubes backup up, ordering inlet water tube to fix issue. Complete ; ordrng 1 12961401 (TUBE)"
Near Robinson, TX 76706
Jonathan M
Job Details: 04/29/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site for a washer that is flashing an LS code. Inspected unit and work area. Place unit in service diagnostics and found an F3 E2 (inlet water temperature fault), F8 E1 (low/no water), F2 E1 (UI stuck button) error codes. Ran unit through a manual Phil test and found the hot water valve not drawing any water. Replaced housing and tested unit. Unit is working as designed. Advised customer to fix their draining system due to sealed drain. Call complete."
Near Hutto, TX 78634
Andy
Job Details: 04/29/2020
DRYER MAYTAG MEDX655DW1 Arrived on site to install previously diagnosed switch. Removed failed part and replaced with new with little improvement. Called tech line and spoke with Butch (SR# 7727702054) Made aware of issue and what was done. Was instructed that heating element was grounded or motor was shorted and to check heating element. And that it won’t start due to blown fuse or cutoff. Did as instructed and found element grounded. And failed cutoff. Removed failed parts and replaced with new. Tested unit and all operations are normal. Watched unit for 20 minutes to make sure element was not coming on on its own anymore. Turned unit on to test and all operations are normal. After turning unit off watched to make sure element shuts off and does not come back on on its own. All operations are normal. No other repairs are needed at this time.
Near Leander, TX 78641
Wesley
Job Details: 04/29/2020
WASHER LG WT1001CW Arrived onsite and customer reported washer stopping loads and giving fe and OE error codes most recently. However no symptoms of overflow or drain problems when diagnostic tests are run. Called LG techline and was advised on checks and found drain hose to be inserted 6 inches further than recommended to avoid OE error. Sr#tcc200428487174 advised customer extensively.
Near Austin, TX 78753
David S
Job Details: 04/29/2020
REFRIGERATOR LG LSXS26386S/00 "Arrived on site to install previous diagnosed part. I gained access to the control evaporator. I tested the new heater for resistance and was showing 50ohms, I tested the heater in the unit and was not getting any resistance at all. I replaced the heater with the new one. I powered the unit on and watched for a good frost pattern on the evaporator, all look good. I reassembled the unit, and waited fork unit to start cooling. Unit is cooling and operating as designed. No water leaks detected. Job complete."
Near Cedar Park, TX 78613
David Z
Job Details: 04/29/2020
WASHER MAYTAG MHW5630HC "Arrived on site to diagnose washer that customer says was not spinning clothes out. Performed diagnostic and found errors F0E2 for oversuds, F0E5 for RF balance load. Ran unit throug diag mode and all checked good. Ran unit on drain and spin and unit worked fine and spun out at high speed as designed. Ran unit through a quick wash cycle with a small load. Unit performed as designed, finished on time and spun out properly. Removed top and blew out pressure sensor line. Advised customer to increase load size as small loads can cause the unit to go off balance as well as oversized loads. Also advised to reduce soap usage 40% to combat any over suds conditions. Advised customer that if issue persists to record settings and load size so that we may try more detailed troubleshooting. All is working as designed at this time. Call complete."
Near Liberty Hill, TX 78642
Lou
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previously diagnosed and ordered part. Due to the 6ft drain hose being badly crimped and the unit not draining properly, I removed and replaced the 6ft drain hose and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Harker Heights, TX 76548
Al
Job Details: 04/29/2020
WASHER MAYTAG MVWB765FC3 Arrived to inspect washer not stopping at end of spin cycle. F7E9 LOCKED ROTOR ERRORConfirmed the complaint and found the screw that holds the rotor and stator was laying underneath the unit.Used locktite to secure the screw.Tested unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Buda, TX 78610
Jacob
Job Details: 04/29/2020
WASHER AMANA NTW4516FW2 Arrived onsite for to replace parts to unit. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78746
Jacob
Job Details: 04/29/2020
WASHER WHIRLPOOL MHW8630HC Arrived onsite to test unit for not draining. Tested unit. Found that drain motor was clogged and not working. Replaced drain motor. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78732
Tyler B.
Job Details: 04/29/2020
MICROWAVE JENN-AIR JMC2430DS01 "Arrived to install previously ordered inverter. Replaced and tested good 3 times than error came back. After double checking connections called tL and found issue the be in other lock harness. After further looking for connector for harness was too loose and would cause unit to lose 120 and light inside. Will need 2 man die to hard wired unit, and interlock s ; ordrng 1 CNOTE (2MAN) and 1 W10358241 (interlock)"
Near Bastrop, TX 78602
Scott
Job Details: 04/29/2020
ICE MACHINE KITCHENAID KUIC15NLXS1 "Arrived on site for not making ice . Found water valve failed completely and recirculating pump making noise . Ran diagnostics and no water what so ever from valve . Replaced valve , unit is now functioning properly. Good frost pattern ,and good water flow . No water leaks detected at time of service . Job complete ."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/29/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site to inspect washer for leaking and not stopping issues, upon inspection found the drawer and front door leaking, replacing drawer, cleaned door...Customer stated that the unit stays on 0 and keeps washing as well as not draining but drain pump and console worked correctly, ordering control. Office to reschedule ; ordrng 1 W10918521 (DISPENSER ) and 1 W11329040 (ACU)"