We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78748
Luis
Job Details:
11/13/2024
"Arrived on site for no ice. Ice compartment cold some ice in bin ran diagnostics E5 error code diagnosed a defective icemaker,replaced icemaker power cycled unit ran diagnostics test passed harvest ran fill passed. Used w11658802"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Leander, TX 78641
Miguel
Job Details:
11/13/2024
Arrived on site for washer stuck on sensing. Found water still in tub and unplugged. Found f9e1. When running sensing light just blinks. Inspected and found wires to pump open. Did temporary wire repair. Completed diagnostic. Working as designed. Customer says it shakes more when clothes are in. Advised about soap usage and load size ordering harness and suspension. Reset for wed. ; ordrng 1 W11643701 (Lower harness) and 1 W11396716 (Suspension)
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Spicewood, TX 78669
Luis
Job Details:
11/13/2024
"Arrived on site for water leaking in bin and no ice. Customer provided picture of water in bin,ran diagnostics found frozen fill tube,called tech support ran test during fill per tech support checked with filter installed no dripping from fill tube,removed filter ran fill test again no dripping. Replaced fill tube heater assembly,icemaker and ui. W11515313,w11404237,w11646196. SR#7740318342"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Luis
Job Details:
11/13/2024
"Arrived on site for a defective compressor. Removed defective compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W10507884,w11506635"
We serviced a
WHIRLPOOL WASHER
Model LSQ9010PW6
Near Moody, TX 76557
Robert
Job Details:
11/13/2024
LSQ9010PW6 Arrived on site for a washer not draining. On arrival found that 5he door switch had failed replaced uploaded photo. Also found drain hose was so twisted under cab uploaded photo. Replaced part# s wp3363394 and wp8318084 them parts were needed but it didn't fix the on going issue ordering part#s WPW10096921 and wp661600 . Office to schedule for client. ; ordrng 1 WP661600 (Motor) and 1 WPW10096921 (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, TX 78754
Scott
Job Details:
11/13/2024
"Arrived on site for loose handle on range . Found damaged outer glass and both trim pieces damaged as well. Ordering vent w/hndle ,outer glass and both side door trim pieces . Call to set return . No parts installed today .; ordrng 1 W11353054 (Handle w/vent) and 1 W11624777 (Outer glass) and 1 W10746436 (Left trim) and 1 W10746435 (Right trim) and 1 W10884775 (Badge)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, TX 78704
Matthew
Job Details:
11/13/2024
Arrived onsite to replace faulty control. Replaced control and tested. Unit is now functioning properly. Job complete. Used w11683480
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Round Rock, TX 78681
Scott
Job Details:
11/13/2024
Arrived on site for poor drying . Ran diagnostics got 10-2 error . Found vent not opening . Ordering vent . No parts installed return set 11/19 . No water leaks detected ; ordrng 1 W11649995 (Vent)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Austin, TX 78744
Matthew
Job Details:
11/13/2024
Arrived on site for unit constantly having an interrupted cycle showing F3E3 error. Ran diagnostics and confirmed error. Per tech sheet thermistor causing error. Replaced thermistor and thermal cuttoff due to harness connector falling loose. Tested and unit is now functioning properly. Job complete. Used WP8577274 and 280148.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78724
Matthew
Job Details:
11/13/2024
Arrived on site for unit not drying properly. Customer stated takes more than one cycle to completely dry clothes. Inspected unit and found heating circuit and components functioning properly. Ran temperature at exhaust and unit was cycling and reaching 165?. Notified maintenance that there appears to be an air flow restriction. Recommended inspecting external ventilation. Unit is functioning properly. Job complete. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Austin, TX 78741
Matthew
Job Details:
11/13/2024
"Arrived on site for unit Needing compressor replacement per tech line recommendations. Began by cutting out dryer and found no release of refrigerant. Tapped process stub ant low side and ran nitrogen. Found that refrigerant was coming out of cap Tube in small bursts (sputtering), signs of blockage. Ran nitrogen at 150 psi to purge system. Replace compressor dryer and access valve. Ran extended vacuum. Charged per spec. Tested and unit is functioning properly. Customer will monitor. Job complete ."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78744
Matthew
Job Details:
11/13/2024
Arrived on site for unit not powering on. On arrival inspected supply voltage and polarity and was good. Check voltage to control and recorded 123VAC. control is not powering on. Replace control. Tested and unit is now functioning properly. Job complete. Used W11607637.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78701
Matthew
Job Details:
11/13/2024
Arrived on site for unit display not functioning. On arrival inspected unit and found several LEDs and the display will not illuminate. Check cables but cables are secure. Replaced Console. Tested in unit is now functioning properly. Job complete. Used W11325580.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ11
Near Dripping Springs, TX 78620
Tim M
Job Details:
11/13/2024
"Arrived on site to test unit for door not sealing. Upon arrival customer presented issue, top half of the FC door is not sealing causing frost to build up inside the FC. Removed all frost, heated the gasket to form it to the frame. Expanded the gasket as much as possible but door is still not sealing. Noticed a screw for the cam is backed out and rubbing on the bottom of the door, after tightening still no change and door is not sealing. Contacted service thread, per service thread will need to order a door, cam, and door stop. Ordering parts, no parts installed, office to reschedule. ; ordrng 1 LW10913113 (FC door) and 1 W11557261 (Door stop) and 1 W11661926 (Door cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76543
Tyler
Job Details:
11/13/2024
"Arrived on site for washer off balance. On arrival confirmed failure. Found hub again was loose but the inner basket hole the gearcase rests in was hollowed out more and causing inner basket to wobble heavily and rust on gearcase shaft gearcase. . Found unit will need W10528947 hub, w10752719 inner basket, w11454734 gearcase, possibly w11130362 suspension rods. Was able to removed washplate. Suspension rods tested fine with push test but tub was to wobbly to allow unit to run towels without it possibly damaging outter frame. Office to reschedule once availability of parts is known.; ordrng 1 W10528947 (Hub) and 1 W10528947 (Gearcase) and 1 w10752719 (Inner basket)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Killeen, TX 76549
Tyler
Job Details:
11/13/2024
"Arrived on site for washer not spinning out cloths or finishing cycles properly. On arrival confirmed issue and found F0e5, f7e9, f2e1. Found rotor locked error was due to broken slider and gearcase leaking oil. Found suspension rods coil allow washer to be pushed in such a way that mimicked dribbling a basketball quickly while touching the ground in the process. Didnt have W11130359 suspension at time of service and rescheduled customer for 11/19/24 to complete repairs with rods, w11393685 gearcase and w10734521 slider. ; schdld next appmnt for 11/19 TUE !"
We serviced a
GE REFRIGERATOR
Model Gss25gmhhces
Near Kempner, TX 76539
Tyler
Job Details:
11/13/2024
Arrived on site for refrigerator not dispensing water or allowing ui functionality. On arrival found water leaking from inner hing under door as well as inner door frozen over with condensation leaking into insulation. Also found 4dcv instead of the 12dcv needed for ui to function but when I replaced control I found harness is breaking down in door. Found door is bad and needs to be replaced. Ordering WR78X20964 and will need office to reschedule once availability of part is known; ordrng 1 WR78X20964 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHEXTD00
Near Killeen, TX 76542
Tyler
Job Details:
11/13/2024
"Arrived on site for refrigerator not cooling. On arrival found unit in was in defrost. Found when cooling kicked on that all fans and compressor ran but compressor was immediately getting to hot to touch and amp draw was increasing over 2 amps rapidly. Found unit has a failing sealed system and causing issue. Ordering W10309994 compressor, 876765 tube kit, wp2188823 evap coil, WPW10143759 uv drier, W10913906 access valve, office to reschedule once availability of parts is known.; ordrng 1 W10309994 (Compressor) and 1 876765 (Tub kit) and 1 wp2188823 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near New Braunfels, TX 78132
Andrew
Job Details:
11/13/2024
Arrived on site to test unit for no water dispensing. Found water line was pinched on rear of unit. Secured water line and unit now working as designed. No leaks detected. No parts replaced at this time. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ15
Near Liberty Hill, TX 78642
Miguel
Job Details:
11/13/2024
Arrived on site for freezer door not closing properly. Left side building up ice. Removed door. Found bottom shelf was not properly installed and preventing door from closing properly. Removed ice. Correctly set drawers. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near New Braunfels, TX 78130
Andrew
Job Details:
11/13/2024
Arrived on site to test unit for loud noises. Was unable to replicate and all functions working as designed. Advised customer noise may be part of Yoder loop and is inaccessible. Advised to monitor and if issue arises to record noise for better diagnosis. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Leander, TX 78641
Miguel
Job Details:
11/13/2024
Arrived on site for freezer door opening when refrigerator door is closed. Current temps are 39f and 12f. Caught unit running a defrost. Called Techline. Recommended to raise level legs. Raised legs. Unit operating as normal now. Call complete. Sr# 7740318126
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, TX 78641
Miguel
Job Details:
11/13/2024
"Arrived on site with oven not working no power. Found the breaker was tripped. Reset and pulled from wall half way. Cord not longer so unable to go all the way out. Bk-wh=127, bk-rd=254, rd-wh=127, each to G= 127, c -g=0v. Broil element pulls 16 amps, bake element pulls 12 amps. Breaker tripped during test of bake element. Reset and bake was constant 12 amps Called Techline. Gave all information provided. No parts recommend by Techline, advised to have customer get beaker or power line corrected. File #7740318982"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Miguel
Job Details:
11/13/2024
"Arrived on site for heater rusting. Confirmed heater rusting in front and rear, replaced heater. Verified operation. Completed diagnsotics with no problems. No leaks. Call complete. W10518394"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near New Braunfels, TX 78130
Andrew
Job Details:
11/13/2024
Arrived on site and replaced previously diagnosed RH RC door gasket(W10830055) and thermistor(W10316760). Advised customer to leave door closed for about 1ht to allow for gasket to mold with cabinet. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Leander, TX 78641
Miguel
Job Details:
11/13/2024
"Arrived on site for dryer not heating. Clothes have to run multiple cycles to get dry. Tested and confirmed heater is working properly. Getting to proper temperature. Tested and found vent is clogged, failed draft test, removed lint from tubing. Will need full vent cleaning. Advised customer of findings, dryer working properly. Call complete."
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Waco, TX 76701
Robert
Job Details:
11/13/2024
MVWP586GW0 Arrived on site for a washer leaking water. On arrival found a little bit of water on the floor. Ran a diagnostic and found error code F0E2 only to much suds cleared error code and tested again product works as it's designed no water leaks visible from watersupply. Instructed client on using a little amount of detergent . No parts installed .
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Belton, TX 76513
Robert
Job Details:
11/13/2024
"MVW4505MW1 Arrived on site to install parts from previous tech. On arrival verified loud grinding sound . Replaced part#s w10721967,w11239857, and w11481722 tested product works as it's designed no water leaks visible from watersupply."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Braunfels, TX 78130
Andrew
Job Details:
11/13/2024
Arrived on site to test unit for excessive gas smell when oven is in use. Found burner tube air shutter was wide open preventing burner from igniting due to improper air/gas mixture. Adjusted damper and unit now working as designed. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Woodway, TX 76712
Robert
Job Details:
11/13/2024
WMH32519HZ07 Arrived on site for a microwave with burning smells. On arrival verified smell and sounds replaced part#s w11256462 and w10850446 parts have failed new parts work great product works as it's designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Round Rock, TX 78665
Andrew R
Job Details:
11/13/2024
Arrived onsite for washer not filling with enough water. Upon arrival I inspected the inside of the unit while washer was going through diagnostics. I found the unit to be filling to the correct level and operating as designed. No water leaks present at time of service. Call complete. No parts installed.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Belton, TX 76513
Robert
Job Details:
11/13/2024
MVW6200KW3 Arrived on site to install parts from previous tech. Installed part#w11409708 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Round Rock, TX 78665
Andrew R
Job Details:
11/13/2024
"Arrived onsite for previously diagnosed parts. I replaced the vent and the float switch prior to previous techs notes and spoke with him. Unit is functioning as designed after parts were installed. No water leaks present at time of service. Call complete. Installed W11682810 VENT ASSY AND WPW10195039 SWITCH,FLOAT."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Robinson, TX 76706
Robert
Job Details:
11/13/2024
WRX735SDHZ07 Arrived on to install part#w11548535 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hutto, TX 78634
Andrew R
Job Details:
11/13/2024
Arrived onsite for washer not spinning. Upon arrival I found a F7E7 motor not reaching rpm. I found the capacitor to be correct on capacitance. I replaced the actuator and now the unit is spinning and going through cycles as designed. No water leaks present at time of service. Call complete. Installed W11481722 ACTUATOR.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Austin, TX 78754
Scott
Job Details:
11/13/2024
Arrived on site for otr fan not working . Found unit occupied. Tenant said hes doesnt have any problems with otr . Advised construction and they think maybe one of their people figured it out . No parts installed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Pflugerville, TX 78660
Andrew R
Job Details:
11/13/2024
Arrived onsite for washer not agitating. Upon inspection I found the washer would spin but not agitate. I found the gearcase to have failed internally. I replaced the gearcase and the unit will now agitate and complete cycles as designed. No water leaks present at time of service. Call complete. Installed W11454741 GEARCASE.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78754
Scott
Job Details:
11/13/2024
Arrived on site for dishwasher still shutting off after start . Same error codes . Found red wire connection had corrosion on connection. Cleaned corrosion off . Ran diagnostics all checked normal. No parts installed . No water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Marcos, TX 78666
Andrey
Job Details:
11/13/2024
"Arrived on site to test unit for not draining, tested unit found lower harness broken on multiple spots, replaced harness and tested, unit is now running as designed, no leaks detected job complete installed W11643701"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Kyle, TX 78640
Andrey
Job Details:
11/13/2024
"Arrived on site to test unit for noise, customer stated that the ice maker is not working also, tested unit found water shut on the ice maker, exposed evaporator and found no excessive frost buildup and a good frost pattern, inspected behind unit and could not mimic noise customer was describing, tubing and wiring secured properly some shipping tape was left on the back that could be responsible for the noise, advised customer to monitor, is noise comes back take good videos and call us back, at this time job complete no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kyle, TX 78640
Andrey
Job Details:
11/13/2024
"Arrived on site to test unit for not completing cycle, customer stated that it wont go past rinse cycle, tested unit found that unit will not go into diagnostics, after multiple times was able to activate, found cold water coming in really slow, removed water line and found valve clogged with calcium flakes, replaced valve and control for erratic behavior, tested unit, unit is now running as designed, customer will run a test cycle, if any issues arise then they will call us back, no leaks detected job complete installed W11210463, W11603810"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Kyle, TX 78640
Andrey
Job Details:
11/13/2024
"Arrived on site to test unit for broil not working, customer stated that unit is missing a bottom tray and broil not working, tested unit found elements engaging and tray is present, unit is working as designed, if customer wishes a after market bottom oven cover but advised customer to make sure that the holes on left and right are not closed, explained to customer that the unit does not have a top broiler, if they need to broil items put them in the bottom drawer and for any other operational issues read through the owners manual, at this time unit is running as designed, no leaks detected job complete no parts installed"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near San Marcos, TX 78666
Andrey
Job Details:
11/13/2024
"Arrived on site to test unit for not operating properly, customer stated that she been having power issues in the home and would effect how the washer operated, after she cycled power everything is operating properly now, tested unit found all components activating properly no stored errors in system, stated to customer that sometimes when cycle is interrupted unit can start to act erratic and resetting power is to best way to fix the issue, at this time unit is running as designed no leaks detected job complete no parts installed"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Dripping Springs, TX 78620
Tim M
Job Details:
11/13/2024
"Arrived on site to test unit for not cooking. Upon arrival customer presented issue, when door is open there is a constant click that does not stop. Light also does not come on and unit does not engage. Gained access to internals, found cavity thermistor has shorted (see image) causing unit to not engage. Replaced harness (W11578578) and tested unit, light turns on and unit now engages. All components are now properly engaging and unit is now running as designed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model wdt920sadm2
Near Austin, TX 78729
Daniel A
Job Details:
11/13/2024
Arrived on site to inspect dishwasher not starting a cycle and no heating properly. I placed the unit into diagnostics and observed no error codes. I ran component testing and all components including the heater are working as designed. I advised the customer to make sure to run the hot water at the sink to ensure the incoming water to the dishwasher is the proper temperature of 120 degrees. No water leaks observed during service. No parts needed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cedar Park, TX 78613
Daniel A
Job Details:
11/13/2024
"Arrived on site to inspect range oven not heating, join further inspection I measured amp draw on the igniter and measured .5 amps. I replaced the faulty igniter and re tested the unit. The oven is now operating as designed. No gas leaks observed during service. W11176454"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Dripping Springs, TX 78620
Tim M
Job Details:
11/13/2024
"Arrived on site to test unit for stuck in locked controls. Upon arrival customer stated that during a storm the unit shut off and when it powered back on, the controls locked and will not unlock. Confirmed issue, UI is not unlocking. Replaced UI panel (W11600321) and tested, all operations have resumed. Assisted in connecting the unit to wifi, connection successful. Unit is now running as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Austin, TX 78717
Daniel A
Job Details:
11/13/2024
"Arrived on site ro inpsect washer making noise and leaking water, upon further inspection, I placed the washer into diagnostics and observed no error codes. I rotated the basket by hand and found that the bearings are worn. I also ran component testing and found that the drain pump was noisy and maybe had something stuck in the impeller. I gained access to the the drain pump and found a metal chain, which was the source of the noise. I replaced the gearcase and cam and belt and ran a test however the unit failed to shift. I replaced the actuator as well and tested the unit. The unit is now operating as designed. No water leaks observed during service. W10721967 WPW10006384 W11449840 W11481722"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78729
Daniel A
Job Details:
11/13/2024
"Arrived on site to inspect washer not starting a cycle. Upon further inspection, I placed the unit into diagnostics and observed error code F8E1 (long fill) I ran an automatic test and observed that the cold water was not coming into the tub. I checked the water supply from the wall and found that there inspect no cold water supply from the house. I advised the customer of my findings. The issue is not with the washer, all other components including valves are operating as designed. No water leaks observed during service. No parts needed."
We serviced a
WHIRLPOOL DRYER
Model WED5510VQ0
Near Austin, TX 78737
Tim M
Job Details:
11/13/2024
"Arrived on site to test unit for no operation. Upon arrival, customer stated when pressing the start button unit does not engage. Verified issue, unit is receiving proper voltage. Removed back panel and tested fuses, thermal fuse is reading open. Replaced thermal fuse and tested, unit is now heating and all components are properly engaging. Ran a vent test and found unit has poor air circulation, advised customer to hire a professional vent cleaning service in order to restore optimal performance to the unit. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS8
Near Austin, TX 78758
Daniel A
Job Details:
11/13/2024
"Arrived on site to install previously diagnosed and ordered part per previous technician. I replaced the magnetron, capacitor, and diode. I reassembled and tested the unit. The unit is now operating as designed. W10754299"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Cedar Park, TX 78613
Daniel A
Job Details:
11/13/2024
"Arrived on site to inspect dishwasher dispenser not opening upon further inspection, I placed the dishwasher into diagnostics and observed error code F10E1 (dispenser electrical issue) I ran a automatic test and observed the units operation. All components are working except the dispenser failed to open. I gained access to the dispenser and found that the shaft for the solenoid was not lining up properly to actuated the dispenser spring. I replaced the dispenser and ran another automatic test. Dispenser is now opening and the unit is operating as designed. No water leaks observed during service W11412300"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Killeen, TX 76543
Tyler
Job Details:
11/13/2024
Arrived on site for ic machine leaking and handle broken. On arrival confirmed handle failure and remolded the handle hole to securely mount handle back to door. Tested 7nit and watched two batches of ice harvest but couldnt confirm any signs of leaking. Spoke with customer on site and went over possible cause that could have leaked inside ice bin compartment as customer described but requested they take a video if issue reoccurs and showed customer areas of interest if they see a leak to inspect. Unit works as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Marble Falls, TX 78654
David Z
Job Details:
11/13/2024
"Arrived on site to diagnose unlevel door issue. Examined unit and found FC door was sitting an angle. Examined unit with door off and shelves out, and found roller gears out of sync. Adjusted and found left side still won't go fully into the cabinet. Checked track and found a screw sticking out. Reseated screw and reassembled. Found door closing as designed. No parts needed. Call completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Copperas Cove, TX 76522
Tyler
Job Details:
11/13/2024
Arrived on site for washer not completing cycles. On arrival confirmed issue and found wire harnes to drain motor broken after findings f9e1 in diagnostics. Repaired wiring and found washer working as designed with no leaks. Call complete
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Burnet, TX 78611
David Z
Job Details:
11/13/2024
"Arrived on site to diagnose oven with inoperative broiler. Customer clarified that they turn on broiler, but they see the broiler element glow and then turn off. Ran unit and advised customer that it is normal for the element to cycle. Unit properly heats and cycles and is working as designed. Measured temps and found they were in line. No problems found. Unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Harker Heights, TX 76548
Tyler
Job Details:
11/13/2024
"Arrived on site for dishwasher not starting. On arrival confirmed issue and found start button when depressed, wouldnt activate cycle or even allow for unit to be able to enter diagnostics when other buttons were pressed. Replaced control w11683480 and tested unit. Found no leaks and dishwasher work8ng as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Marble Falls, TX 78654
David Z
Job Details:
11/13/2024
"Arrived on site to follow up on unit throwing F3E2 errors. Replaced lower harness and heater / sensor to resolve. Started 2 different cycles to confirm no further issues. Tried how and cold and bother progressed normally. Unit working as designed. Customer strongly advised to run affresh, several cycles worth, to clear out the gunk buildup that is on the bottom of the tub that had covered the sensor. Parts used - W11557918, W11314664."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Killeen, TX 76543
Tyler
Job Details:
11/13/2024
"Arrived on site for washer not unlock8ng lid or draining water out of tub, on arrival found f9e1 and confirmed issue. Found harness to pump broken and repaired it. Found no leaks during tests and unit working as designed no parts installed. call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Marble Falls, TX 78654
David Z
Job Details:
11/13/2024
Arrived on site to diagnose refrigerator with no freezer light. Tested switch and found good switch. Found bulb had failed. Replaced bulb and tested. Verified proper operation. Call completed. Parts used - W11338583.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Pflugerville, TX 78660
Gerry C
Job Details:
11/13/2024
"WRS315SDHZ18 Arrived to completel service. I was able to verify all refrigerant had cleared from the system and then removed the two failed joints. I corrected the connections and then vacuumed the system. The was significant debris and contaminant within the system and after flushing with nitrogen and changing vacuum pump oil, I was able to vacuum the system to 400 microns, which held for additional leak testing time. I charged with the MFG calculated refrigerant charge and tested. The machine started cooling and no leaks were observed during service."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Liberty Hill, TX 78642
Wesley
Job Details:
11/13/2024
Arrived onsite for replacement of the console. Replaced console which solved the start up glitch. Set up oven. Unit is now operating as designed. W11600355
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Lago Vista, TX 78645
Wesley
Job Details:
11/13/2024
Arrived onsite for freezing over evap drip tray. Found cause to be clogged drain tube. Accessed and cleared drain tube. Unit is now operating properly. Advised customer on necessary full manual defrost to restore proper function. All else checks good. No parts used
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Liberty Hill, TX 78642
Wesley
Job Details:
11/13/2024
Arrived onsite and replaced the evaporator cover and cleared fresh food evap drain clog. Unit is now operating as designed. Advised customer on repair. W11610999
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Hutto, TX 78634
Gerry C
Job Details:
11/13/2024
"WFG320M0MS0 Arrived to inspect error. I verified the F1E0 and inspected. I found no obvious issues and the control had experienced an internal failure. I removed and replaced the control and tested. Operational test good, no gas leaks detected during service."
We serviced a
MAYTAG OVEN
Model CWE9000BCB
Near Liberty Hill, TX 78642
Wesley
Job Details:
11/13/2024
Arrived onsite and secured picture of model and serial number. All else checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, TX 78634
Gerry C
Job Details:
11/13/2024
WTW4855HW3 Arrived to inspect failure of operation. I discussed the issue with on-site maintenance and found it was due to operation of the machine. I entered service test mode and found no stored errors. The machine filled to the correct level and drained. Basket spin and agitate were operative as well. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Round Rock, TX 78664
Gerry C
Job Details:
11/13/2024
"WRS315SNHM01 Arrived to install sealed system components. I removed and replaced the compressor, service port and dye drier and then replaced the Pre-cooler, as an additive measure. I vacuumed the system and then charged with the MFG calculated charge and tested. The machine started cooling as designed. No water connections to machine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV3
Near Lago Vista, TX 78645
Wesley
Job Details:
11/13/2024
Arrived onsite for dispenser not working about dispenser solenoid alignment off and disengaged from actuator assembly. Corrected existing dispenser. Unit is now operating as designed. Advised customer on repair. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lago Vista, TX 78645
Wesley
Job Details:
11/13/2024
Arrived onsite for slow ice production. No ice maker error codes. Ran harvest and fill and icebox fan. All checks good. Reset icemaker function in diagnostics. Advised customer on findings. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lago Vista, TX 78645
Wesley
Job Details:
11/13/2024
"Arrived onsite for safety concern. Found report of washer engaging emergency drain intermittently. Unit was unplugged on arrival. Plugged in and found unit in emergency drain. Cleared emergency drain and calibrated. Started clean washer cycle While onsite to clear potential air trap debris causing mis reading. Polarity and voltage are correct at the outlet, reported findings to SAFETY per the dispatch. No repair recommendation at this time. Ordinary air trap clog. In event of repeat failure The control should be replaced. 7740277902"
We serviced a
WHIRLPOOL OVEN
Model RBS305PVS02
Near Liberty Hill, TX 78642
Wesley
Job Details:
11/13/2024
Arrived onsite and found failed bake element. Repaired by replacing the bake element. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78746
James K
Job Details:
11/13/2024
"WED4950HW0 Arrived on site for unit not heating. Upon arrival, customer mentioned there is no exit for the dryer air to exhaust. Proceeded to inspect and found all components are working. Continued the check exhaust connection and found clog of lint inside (picture attached). Customer is fully aware of the situation and an HvAC technician is already on route to repair the issue. Unit is functioning as designed. No parts replaced"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near New Braunfels, TX 78132
Andrew
Job Details:
11/13/2024
Arrived on site to test unit for error f2e1(board failure). Found control acting erratic and not responding. Replaced control(W11594224) and tested unit to 350? with no issues. Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFC682CLW0
Near New Braunfels, TX 78132
Andrew
Job Details:
11/13/2024
Needing to reschedule. Maintenance swapped unit out and unable to locate current unit. Advised to call us back once unit has been located. No parts replaced at this time. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Austin, TX 78732
James K
Job Details:
11/13/2024
"KDTM604KPS3 Arrived on site for unit not washing. Upon arrival, customer mentioned there are stains on the mugs. All other dish items clean well. Upon closer inspection, the stains look like debris from drain line. Advised customer to add a high loop and then run a clean cycle with vinegar and baking soda soon after. Ran diagnostics and pass with no issues. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Spicewood, TX 78669
James K
Job Details:
11/13/2024
"MVW6500MBK0 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11614513 valve assembly. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, TX 78665
Andrew R
Job Details:
11/13/2024
Arrived onsite for glass coming off the door. I was able to secure the glass to the frame with the red tap supplied to me. Unit is now opening and closing with no issue and glass is sitting and designed. Call complete. Installed RED TAPE.
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Round Rock, TX 78664
Andrew R
Job Details:
11/12/2024
Arrived onsite for microwave with no heat. I confirmed not heat was present when checking with microwave tester. I found the magnetron to be good. I checked voltage to the transformer and checked good i traced the wire to the 4903 relay and found it to not be sending voltage to the high voltage transformer. Control will need to be replaced. Customer requested to leave the microwave pulled out for next service. Office to RS. ORDERING W11256464 cntrl.; ordrng 1 W11256464 (Cntrl)
We serviced a
WHIRLPOOL OVEN
Model WOED3030LS01
Near Salado, TX 76571
Jonathan M
Job Details:
11/12/2024
"Arrived on site for a wall oven. That is not hitting proper temperatures. Inspected unit and work area. The customer advised that the upper oven was working just fine but that her lower oven was about 25? off and temperature. She advised that her husband tried to calibrate it, but he was unsure if he did it right. I checked the temperature calibration and found that it had been set for -30?F on the lower oven causing the oven to operate at lower temperatures. I readjusted the calibration back to the normal factory setting and tested the unit. I found the unit heating and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Marion, TX 78124
Andrey
Job Details:
11/12/2024
"Arrived on site to test unit for door not closing, tested unit found lid is closing but bouncing back up added a washer on the back of the hinge mounting and tested, lid is now shutting properly ran diagnostics cycle with no issues, no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Marion, TX 78124
Andrey
Job Details:
11/12/2024
"Arrived on site to test unit for doors not closing, tested unit found gasket not sealing properly, used heat gun to mold gasket to mullion, unit is now running as designed, job complete, no parts installed"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Belton, TX 76513
Jonathan M
Job Details:
11/12/2024
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the suspension and tested the unit. I found the unit working and operating as designed. Call complete. W11130362.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Seguin, TX 78155
Andrey
Job Details:
11/12/2024
"Arrived on site to test unit for no producing ice, tested unit found evaporator completely frozen over with no signs of unit going into a defrost cycle, recommend replacement of control, UI, heater harness and thermistor ordering parts rescheduled for 11/19 unit will need to be unplugged 3 day before our arrival ; ordrng 1 W11518204 (UI) and 1 W11650661 (Heater harness assembly) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Manor, TX 78653
Joe Z
Job Details:
11/12/2024
Arrived on site for not dispensing water. Test dispenser and confirmed issue. Can hear valve energy. test water pressure and is good. Found RC set at coldest setting and reservoir is slushy. Set temperature to recommended thawed reservoir and is dispensing. No leaks present. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Austin, TX 78726
Daniel A
Job Details:
11/12/2024
"Arrived on site to inspect refrigerator leaking rusty water. Upon initial inspection I observed that the freezer door was not closed properly or able to be closed properly due to the rails being seized up. I gained access to the to evaporator and found that the drip pan had rusted as well as the evaporator cover. I gained access to the to the rear of the unit and found that the condenser drip pan was completely full with rusty water. The freezer was accumulating too much frost and moisture due to the door being open. I vacuumed the water out of the condenser drip pan. I will need to replaced the evaporator cover W10308415, evaporator drip tray W11524470 and the slides W11658402 and freezer grille WPW10175909. Office to schedule return service. No water leaks observed at the end of service.; ordrng 1 W11658402 (Slides) and 1 W10308415 (Evaporator cover) and 1 WPW10175909 (Freezer grille) and 1 W11524470 (Drip tray)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Austin, TX 78753
Joe Z
Job Details:
11/12/2024
"Arrived on site for SAFTEY tripping breaker. Upon arrival, customer states that unit has been tripping breaker more often then before. Upon arrival, ran diagnostics and there are no error codes. Ran all components and breaker does not Tripp. Ran a normal wash cycle and all parts of cycle complete without tripping. Customer states that has ran extension cord into 2 different circuits with extension cord and does not Tripp breaker. Unit is operating as designed. Recommend that customer replaced Square D breaker with a different breaker that is rated for washer. Contacted SAFTEY team. Spoke with Zhen. Notes were documented about visit. SR# 7740018097. No leaks present. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Manor, TX 78653
Joe Z
Job Details:
11/12/2024
"Arrived on site for ice maker not working correctly. Upon arrival, customer stated that icemaker shutoff arm does not pull down. Explained how it is controlled by a motor. I pressed the reset button to demonstrate how it operates. Ice maker harvested correctly and then called for water. Unit is operating as designed. Job complete"
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Round Rock, TX 78665
Gerry C
Job Details:
11/12/2024
"WVU37UC0FS1 Arrived to install part. Removing and replacing the failed switch assembly, I tested and found excessive noise from the blower. There was a crack in the lower retainer lip, allowing the blower to separate at higher speed and resulting in significant noise and vibration. Retrieving a replacement from the warehouse, I discovered it was cracked as well. Office to order 2X W11099714 and tech GC to inspect. ; ordrng 2 W11099714 (Blower Wheel)s and 1 CNotes (Tech GC to inspect p/n W11099714)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Georgetown, TX 78626
Gerry C
Job Details:
11/12/2024
"WRF555SDFZ16 Arrived to inspect door closing issue. I found the lower shelf of the RH RC door contacting the crisper in lid. The hinge was bent down slightly, and I will reorder. I did see the slight bend may not be causing the issue and I will bring the required shims, sourced locally, for the door height adjustment. Office to contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W10917992 (Hinge, RC RH) and 1 GCO (GCO)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78703
Joe Z
Job Details:
11/12/2024
"Arrived on site for Special Project S84638 - W11683242?-?LED Replacement. Upon arrival, inspected unit and confirmed issue. Replaced all leds using all 4 kits W11632139. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Taylor, TX 76574
Gerry C
Job Details:
11/12/2024
"WRS325SDHZ08 Arrived to inspect ice dispenser issues. I found ice had frozen into a mass within the ice bin crusher section and there were other large masses of congealed cubes within the bin. I found the doors still incorrectly aligned, and while preventing the large amount of airflow from prior to the previous service, the issue was still occurring and causing the ice issue. I was able to adjust the rollers slightly, but found they had been stripped out on both sides and will need to be replaced to allow the machine to be squared. No no leaks observed during service.; ordrng 1 WPW10304660 (LF Roller) and 1 WPW10304659 (RF Roller) and 2 W11544561 (Adjuster Bolt)s and 1 GCO (GCO)"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Austin, TX 78704
James K
Job Details:
11/12/2024
"MHW6630HW3 Arrived on site for unit not starting. Upon arrival, the power button does not respond. Proceeded to enter diagnostics and display came on however, unable to toggle to next step. Tried power cycling and issue still persists. Ordering W11325572 control panel assy. Unit is stacked. Requesting 2 man. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11325572 (Control panel assy) and 1 2man (2 man)"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Manor, TX 78653
Leonardo
Job Details:
11/12/2024
Arrived on site to realce handle and screws. Relaxed handle and both screws test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Del Valle, TX 78617
James K
Job Details:
11/12/2024
"WTW4816FW3 Arrived on site for unit making noise when spinning. Upon arrival, unit is outside with only cold water hooked up to it. Entered diagnostics and found F7E7 motor failure. Ran diagnostics and found all functioned working but sounds like belt slipped off. Proceeded to inspect under unit and found splutch assy faulty and belt slipped off. As result, the motor shield was damaged. Ordering WPW10427633 motor shield. No water leaks detected at this time. Customer agreed to reschedule Nov 18th. ; ordrng 1 WPW10427633 (Motor shield)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78741
James K
Job Details:
11/12/2024
"WTW4955HW3 Arrived on site for unit not starting. Upon arrival, unit was unplugged. Plugged unit in and immediately drain pump started. Entered diagnostics and found Main control fault, F7E6 motor fault and F3E1 pressure system fault. Pressure hose line is clear and free of kinks. Control already prescreened but did not arrive on scheduled date. Customer agreed to reschedule November 18th. Please add customer to cancellation list. ; schdld next appmnt for 11/18 MON !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Manor, TX 78653
Joe Z
Job Details:
11/12/2024
"Arrived on site to replace Fc door upon arrival, inspected unit. Model and serial number does not match. Spoke with member of building team. Believes unit was moved to a different location. We make new appointment if located. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KdTM405PPS1
Near Austin, TX 78744
Leonardo
Job Details:
11/12/2024
Arrived on site to test unit for 3 rack coming out of track on left side. Test unit and found left track missing stopper. Replaced stopper test unit and unit test good job complete. W11545307 x1
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78754
Leonardo
Job Details:
11/12/2024
Arrived on site to test unit for loud noise when unit is running. Test unit by heating water can hear the high voltage a little louder then normal. Test diode mag and capacitor and all test good. Noise is not affecting the use of the unit. Unit is still heating correctly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Coupland, TX 78615
Joe Z
Job Details:
11/12/2024
"Arrived onsite for not operating. Upon arrival, ran diagnostics and get error code F4-E3 wash motor not operating. Ran normal cycle and confirmed issue. Need to replace sump and motor. Ordering sump and motor. Office to reschedule ; schdld next appmnt for 11/19 TUE !"