Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9392 customer reviews

Robert J.

Robert J.

WASHER AMANA NTW4516FW3 Arrived on job for complaints of not washing. Found drain error washer not filling properly. Corrected drain issue and test . No leaks detected at time of service.

Near Redbud Trail, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and inspected side by side not cooling.Unit has been unplugged for a month due to no cool.Customers sister advised a previous company (Kingdom Appliance) came out and told her she needed more Freon and he’d order the part and return to install and never came back.She advised they’ve lost several hundred dollars in food and insulin and other vital medications.Communicated through sealed system thread on sealed system checklist.Ordering compressor access valve, dye drier, sealed system tech with 2 hours and authorization.Office to reschedule the customer for return service appointment.Needs more work ; ordrng 1 CNOTE (RESEARCH FOR ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2 HOURS) and 1 W10780378 (COMPRESSOR ) and 1 W11179385 (DRIER)"

Near Lisa Ln, Killeen, TX 76543
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of dishwasher not heating, ran diagnostics cycle, found unit working as designed, found rinse aid was not being used, instructed customer to use rinse aid."

Near Sydney Carol Ln, Austin, TX 78734
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to remove damaged panels. Removed UI panel and installed new UI panel. Removed scratched cooktop panel and installed new cooktop panel. Job completed.

Near Frederick Dr, Georgetown, TX 78626
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF510PAYSA "Arrived on site for dishwasher not cycling properly. Upon further inspection of the unit I found the unit did fill and drain fine but even with proper voltage being sent to motor the motor itself would run. I replaced needed part and retested unit. Dishwasher is now functioning as designed. No leaks before during or after repair. Call complete."

Near Green Meadow Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

RANGE LG LRG3193ST Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

Near Davis Ln, Austin, TX 78749
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for washer not powering on. Upon arrival pressed power button and interface blinked. Pressed power button again and unit turned on. Ran diagnostics with no issues. No error codes. Turned unit off. Tried again and unit need the power button pressed two times to activate. It seems as though the control panel has an intermittent short. Once the unit is on all cycles are functioning . Made customer aware of issues. If part is needed (W11319991 )

Near Marathon Blvd, Austin, TX 78756
Jimmy J.

Jimmy J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer is constantly off balance. whether I have a few things or a large load. Always with blankets and towels. I think I just need to be educated on what cycles to use for what. This machine is VERY temperamental.Placed washer in diagnostics and no error codes came on. Ran a normal cycle with hot water and then with cold water. Water levels are normal. Customer will make sure to include multiple items going forward to give the washer a chance to balance itself and recalibrate in order to avoid unbalanced loads.

Near River Forest Dr, Round Rock, TX 78665
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the console and control failing, I removed and replaced the console and cycled power to allow one control to process info to the other control. Then removed and replaced the main control and cycled power again and programmed the unit. Placed the unit in diagnostics and tested and unit is operating as designed. Job completed. Provided the customer with their new SAID # to program WiFi to the unit."

Near Sampley Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL KVWC956JSS0 Arrived on site to replace sockets and switches. . Replaced sockets test unit and unit test good job complete

Near Mesa Verde Dr, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site and inspected refrigerator and found fresh food temp is 30 degrees, water reservoir is frozen and will not dispense. replaced thermistor and recommended that customer leave doors open until water reservoir defrosts. Prescreened control board is

Near Baythorne Dr, Austin, TX 78747
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDP02FRSS2 Arrived on site to test unit for upper rack not washing. Test unit and found clogged chopper blade not allowing pressure to get to the top rack. Cleaned blade test unit and unit test good job complete.

Near Big Bill Ct, Austin, TX 78734
Jonathan M.

Jonathan M.

RANGE GE JGB660EEJ4ES Arrived on site for an oven that is not heating properly and has a partial display missing. Inspected unit and work area. Tested unit on a normal 350°F bake and found the igniter and the gas valve coming on properly. The customer advised that the unit does he but that the center of her oven doesn’t get as hot as the edges of her oven. She advised it has always done this but wanted to know if there’s was something causing this. I advised her that the reason why is because the gas comes in at the sides under the cover plate and that because of where the heat comes in there are going to be hot spots in her oven. I advised her that we’ve been told by the manufacturers that she needs to be moving her food around inside the oven while it’s baking and to not leave it in one place due to this issue. Found display board not completing numbers on two of the number displays. Replaced control and tested unit. Unit is working as designed. Call complete.

Near S Charles St, Elm Mott, TX 76640
Jonathan M.

Jonathan M.

WASHER MAYTAG MVW7232HW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced bezel, strike, and latch and tested unit. Unit is working as designed.

Near Wheatland Dr, McGregor, TX 76657
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site for refrigerator that’s not cooling in either freezer or refrigerator sections. Inspected unit and work area prepped. Checked pressures and found the low side in a vacuum at -15 psi and the high side at 85 psi. Checked for leaks and found a potential leak at the lock ring fitting to the condenser. Spoke to CS and he has already ordered a condenser. .; ordrng 1 LOKRINGKIT (LOKRING)

Near Bold Springs Ct, , TX 76691
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to inspect dishwasher over heating and upper rack falling. Upon further inspection, I found the tub badly bent/warped at the door opening. I found the door gasket missing and wrapped around the top of the tub. I found the rivets holding the tub together at the opening had popped out. I found the bottom of the outer door panel badly dented. When I pulled the upper rack out, the wheels came unattached from the adjusters due to the tub being bent/warped at the opening causing the rails to widen at the opening of the unit. Tested unit in diagnostics and the unit operated as designed, but it is leaking water at both bottom corners at the front due to the gasket missing and the tub and door being badly dented/damaged. Also, I found the drain pump not installed correctly and is leaking. I advised the customer of my findings and will have to order parts to complete the repair. I am ordering the tub, outer door panel, both hinges, door gasket, s

Near Lyme Ridge Dr, Leander, TX 78641
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for refrigerator not making ice. Upon arrival I ran tests 56-59 and found an e2 error code show up Indicating the ice maker motor failed to locate the home position. After running multiple tests I found the ice maker motor was receiving proper voltage but the motor wouldn’t rotate. We will need to return with a new ice maker. Customer also stated they have been having an issue with the ice maker bucket falling apart. Upon inspecting I couldn’t replicate the issue but informed customer that once we had the ice maker repair and could test functionality further we would see how the bucket preformed then. Office already set rescheduled appointment. Customer did request TG to come back and make repairs.; ordrng 1 CNOTE (CUSTOMER REQUEST TGO) and 1 W11294907 (ICE MAKER)

Near Coventry Dr, Temple, TX 76502
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher not cleaning dishes.Found the pump, motor and control were all defective.

Near Horseshoe Bend, Kempner, TX 76539
Al R.

Al R.

WASHER WHIRLPOOL CAM2742TQ3 "Arrived on site to install previously ordered part.Removed and replaced the timer, reassembled and unit still did not drain.Found the drain pump was clogged with a small shirt.Cleared the obstruction, reassembled and unit tested and drained as designed

Near E Central Texas Expy, Killeen, TX 76541
Al R.

Al R.

RANGE GE JB645RK1SS "Arrived on site and to photograph the damage to the top of the unit, went to clean the unit and unit cracked.Took several photos and submitted to claims; O-emld tckt"

Near Samuel St, Copperas Cove, TX 76522
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and inspected dryer burning smell.Confirmed the complaint and found customers rental company needs to have customers ventilation system cleaned.I left the ventilation tube off the unit so customer can dry on the first load.Customer satisfied.Job complete

Near Circle M Dr, Killeen, TX 76549
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF530PAYM3 Arrived on site and inspected dishwasher customer said was completely dead.He advised since the initial call the unit began working again.I tested the unit and confirmed all aspects of the unit work properly.Job complete.Customer satisfied

Near Cr 3150, Kempner, TX 76539
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived onsite for the dishwasher panel dented. Replaced panel but during installation of handle I broke the screw off in the stud. Will need to come back and replaced the handle studs and screws. Ordering parts and office to schedule ; ordrng 2 W10316572 (screw)s and 2 W11049903 (stud)s

Near Crainway Dr, Austin, TX 78724
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KICU500XSS01 Arrived on site to replace module and display. Replaced both parts test unit and left rear burner not working correctly all other 3 burner working as designed. Will need to order new hot plate. Office to reschedule. ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO) and 1 WPW10328391 (HOT PLATE LEFT REAR )

Near Lakeway Dr, Lakeway, TX 78734
Noah D.

Noah D.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect oven for issues with the clock, replaced the top console per last tech. Tested for all functions and found no issues. Job complete"

Near Foxglove Dr, Lockhart, TX 78644
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD5620HW1 Arrived on site for no heat dryer . Found one of the connections had come off the primary coil . Reconnected moles . Unit is now heating properly . No gas leaks detected at time of service. Job complete .

Near W Annie St, Austin, TX 78704
Jonathan  S.

Jonathan S.

WASHER SAMSUNG WF405ATPASU/A2 "Arrived on site to install previously diagnosed part. Disassembled front of unit and uninstalled old drain hose. Found significant rust on lower half of unit do to usage of unit with leak. Installed new drain hose, reassembled unit and ran test cycle. Found no water leaks after service. Unit working as designed.

Near Sarazen Loop S, Georgetown, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMC30516AS0 Arrived on site to test unit for start button not responding. Test unit and found start butting not taking command.

Near Black Mountain Dr, Austin, TX 78736
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected wall oven and found interior light will turn on when door is open, when set to on at the diagnostic component activation, and through the customers app. The button for the light on the console is unresponsive. A new console will be needed to correct issue.; ordrng 1 W11296171 (CONSOLE)"

Near Alderman Dr., Austin, TX 78747
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator making a noise. Ran diagnostics and found that the diffuser is causing the noise. Replaced diffuser and noise is gone. Customer also had a complaint about the ice bin clumpy up to were ice would not dispense. During testing found that the ice door is not closing allowing warm air to mix with the ice in the bin. Causing the issue. Will need to replace the dispenser door. Ordering parts and office to schedule ; ordrng 1 W11098702 (door-ice)

Near S Lamar Blvd, Austin, TX 78704
Andrew  H.

Andrew H.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for broken grate leg. Verified grate was broken. Grate kit I was sent with had right side grate broken but needed left side. Replaced left side grate customer was ok with having one new grate and one older one. Job complete.

Near Cypress Forest Dr, Kyle, TX 78640
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED5620HW1 "Arrived onsite for dryer making loud noise. Upon inspection found failed blower wheel. Replaced wheel, tested unit and unit is functioning properly. Job complete."

Near Rutherford Ln, Austin, TX 78753
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSC42QVS02 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.

Near Vail Divide, Austin, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL MHW8630HC1 Arrived on job for complaints of buttons not working. Ran diagnostics and found no issues with buttons unable to reproduce. No leaks detected at time of service.

Near Mary Nell Ln, Spicewood, TX 78669
James C.

James C.

WASHER MAYTAG MVW7230HW0 Arrived on site and tested operation. Ran automatic diagnostics and found all functions working. Ran ui test and found all buttons operating properly at time of service. Instructed customer that the buttons are capacitive touch and if pushed too hard or too soft they sometimes will not respond. Unit tests good. Job complete

Near Shell Dr, Burnet, TX 78611
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "arrived on site and found water is still dripping into the icemaker overflowing it. Replaced water valve and it is still dripping into icemaker, unplugged the refrigerator and it is still dripping. Spoke with techline and they said the water pressure is likely not high enough to keep the valve closed. Water pressure will need to be corrected to complete repair. 7729224255."

Near W Slaughter Ln, Austin, TX 78749
Lou S.

Lou S.

OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site to inspect range broiler door damage. Upon further inspection, I found the broil door panel dented at the right and left bottom corners. I removed and replaced the door panel ad tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Sandhill Piper St, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL MVW7232HW0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service

Near Glen Rock Dr, The Hills, TX 78738
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE500ESS04 "Arrived on site for oven not maintaining temperature. Inspected unit and work area. Found aluminum foil on liner. Had customer remove foil, no damage from foil. Performed temperature test on both ovens on bake mode at 350°. Lower oven average temp 337°, upper oven 344°, had to calibrate lower oven up 20° and upper oven up 10°. Found lower door not sealing properly, uninstalled door and reinstalled. Found door closing properly. Walked customer through how to utilize tools button on UI and how to calibrate to her liking if needed and how to turn sound on interface on/off/up/down. Unit working as designed. Call complete."

Near Stone Pony, Liberty Hill, TX 78642
Brandon C.

Brandon C.

REFRIGERATOR ELECTROLUX E32AR85PQSE "Arrived on site to repair condensation leak, I added sealer and insulation to refrigeration lines, unit tested good."

Near Angel Bay Dr, Spicewood, TX 78669
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSIB900ESS1 Arrived on site to replace display and hot plate and cooktop and module. Replaced all parts test unit and unit test good job complete.

Near Acadia Ct, Austin, TX 78737
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WTW8500DC2 "Arrived on site to test unit for wet clothes at end of wash cycle. Found hot and cold water lines crossed. Swapped lines. Tested unit, unit works good. No leaks detected. Job complete."

Near Little Ranches Rd, Wimberley, TX 78676
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site to diagnose a refrigerator with a freezer door that will not close.Found freezer door rail locked up. Replaced freezer door rail and tested unit. Found all is functioning properly at this time. It was not hooked up to water and is dealer stock.

Near S 31st St, Temple, TX 76502
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE FFSS2614qs6A "Arrived on site to inspect fridge and install damper, upon inspection found the damper not opening or closing, replaced damper and all functions returned.

Near Gray Cloud Dr, New Braunfels, TX 78130
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site for refrigerator needing previously diagnosed thermistor as well as main control. I’ve been stalling necessary parts I was able to read some of the unit and verified that there are no new error codes or anything indicating any other issues I informed the customer that it would take about 24 hours for the temperatures to fully stabilized but they have them set to you but the unit is now cooling and working as designed call complete

Near Llano Cove, Georgetown, TX 78633
David  Z.

David Z.

REFRIGERATOR KITCHENAID KFXS25RYBL2 Arrived on site to diagnose refrigerator freezing items and not making ice. On arrival found the rubber boot / seal for the ice chute was removed and icemaker was pouring cold air into RC. Water line for icemaker is frozen. Ordering new thermistor for RC since customer says that seal had been for a bit and haven’t had problems. Reattached the ice chute seal and secured with silicon. ; ordrng 1 W10316760 (thermistor) and 1 W11415785 (WATER TUBE)

Near Pickfair Cove, Austin, TX 78750
Andrew  H.

Andrew H.

MICROWAVE AMANA AMV2307PFS3 "Arrived on site to replace wire harness from previous diagnosis.

Near Thorpe Ln, San Marcos, TX 78666
Noah D.

Noah D.

WASHER MAYTAG MHW6630HW0 "Arrived on site to inspect washer for not allowing selections on UI, upon inspection found and confirmed issues with the touch pad. Was not provided console. Ordering correct console. Complete.; ordrng 1 W11294860 (PANEL)"

Near Via Arroyo, Seguin, TX 78155
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of display temperature moving on it’s own. Will need console to correct issue. ; ordrng 1 W11296171 (CONSOLE )

Near Inverness Dr, Spicewood, TX 78669
Richard P.

Richard P.

REFRIGERATOR GE UNKNOWN Arrived onsite for the refrigerator and freezer door not sealing properly.

Near Snapper St, Lakeway, TX 78734
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW0 "Arrived on site for a washing machine that’s leaking in the water without the unit being turned on. Inspected unit and work area. Found unit full of water and drained out unit. Customer had disabled water from the wall in order to stop the unit from continuing to fill. Turn the water valve back on and found water seeping into the basket. Tested voltage at the valve and found no voltage. Replaced the housing and tested unit. Unit is working as designed.

Near W Denison Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for a range that has no power. Inspected unit and work area. Went to test voltage at the terminal block and found terminal block blown on the L1 side. Tested voltage going to the unit and found proper voltage. Found black wire disconnected from the connector. Reattached wire to the connector and replaced the terminal block. Tested the unit and unit is working as designed. Call complete.

Near Costa Dr, Waco, TX 76712
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DW5 "Arrived on site to inspect washer not filling. Upon further inspection, placed the unit in diagnostics showing error codes F8E1, F3E2, F0E3, F0E4. Clear3s the codes and continued with test. While filling, the unit cold water failed to open and fill. Hot water filled as designed. Unit is operating as designed after fill. Customer provided POP. I removed and replaced the inlet valve and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."

Near Middle Brook Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC97EC0HZ03 Arrived on site to test unit for console not responding and unit turning on and off. Found bad console replaced console test unit and unit test good. Advised customer to have unit connected to Wi-Fi.

Near Chrysler Bend, Austin, TX 78744
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for dishwasher with no water going through either spray arm. Upon inspection and while in diagnostics I found a stored error code for a motor failure. I replaced the sump and motor assembly and retested the unit. The unit is now working as designed and no leaks were detected during time of service. Job complete.

Near Snelling Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ "Arrived on site and inspected refrigerator and found water is not dispensing, pull refrigerator forward and found water line is kinked by installation. Unkinked Waterline and water is now dispensing properly. Also found ice bin is jammed in the crushed position cleared blocking ice and it will now work properly, job complete"

Near Looksee Ln, Austin, TX 78747
David S.

David S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for sealed system repair. I gained access to the evaporator. I installed a new evaporator, housing, drain pan, mounting tab, and evaporator cover. I reassembled the unit and put a charge of r134a into the system. I found good pressures on both the fresh food and freezer evaporator. The unit is operating as designed. Job complete."

Near Wisteria Cir, Austin, TX 78753
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived onsite for frost in freezer found gasket not making proper contact. Replaced gasket also found gasket had some damage. Replaced gasket and tested. Unit tested good. Gasket held tight. I informed customers to keep a watchful eye on it for the next 48 hours to,we sure it shut properly."

Near Tranquility Ln, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR JENN-AIR JS42PPDUDB02 Arrived on site and installed ew inverter. Tested operation and found unit working properly. Job complete

Near Broken Hills Dr, Horseshoe Bay, TX 78657
James C.

James C.

WASHER WHIRLPOOL MHW5630HC0 Arrived on site and tested operation. Found long drain error. Filled unit with water and attempted to drain. Found chattering from drain pump area while attempting to drain. Found no obstructions in pump filter. Unit will need new drain pump assembly to repair. ; ordrng 1 W11458345 (DRAIN PUMP)

Near Crown Ln, Burnet, TX 78611
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator leaking. Tested and inspected unit and found failed ice maker stuck in twist position allowing water to flow over side of ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Cottletown Rd, Smithville, TX 78957
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAKZ0 Arrived on site test unit for no power. Test unit and found white wire at junction box not secured. Secured white wire test unit and unit test good job complete no leaks present at this time.

Near Bestride Bend, Austin, TX 78744
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite found uI had some damage so I replaced while onsite. Found customer issue was actually the outlet behind the refrigerator and they will need electrician. Job Completed.

Near Massa Dr, Round Rock, TX 78665
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not producing, upon talking to Techline Sr# 7729218786 was advised to replaced the upper valve again. Office to reschedule ; ordrng 1 W10341329 (VALVE)"

Near Mission Dr, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WML55011HS3 Arrived on site for a microwave that was flashing an F1E for error code. Inspected unit and work area. Confirmed complaint and found that it was an issue with the microwave relay in the control. Replaced the control and tested unit. Unit is working as designed. Call complete.

Near Brannon Dr, Waco, TX 76710
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WFW5090GW

Near Moss Oaks Dr, Canyon Lake, TX 78133
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to inspect fridge for not powering on, upon inspection found the controls with correct voltage, tested with boards and inverter. No change. Spoke with Techline # 7729221920 and was instructed on finding 5e harness break, ordering harness and UI. Office to reschedule ; ordrng 1 W10512203 (HARNESS) and 1 W10677118 (UI )"

Near Harvest Crest, Marion, TX 78124
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTM404ESS0 "Arrived on site for customer complaint of knocking noise, I ran diagnostic test, ran short test cycle on normal, found unit tested good at time of service."

Near Tempranillo Way, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL MDB9959SKZ0 "Arrived on site and tested operation. Found errors for not draining, over flow and wash motor not running. Cleared faults and ran diagnostics. Found water in over flow pan but no leaks found in diagnostics. Also found no water in unit upon arrival. Wash motor just humms and will not pump,water. Unit has failed wash motor and will need new to repair. Office to schedule return services due to part availability. ; ordrng 1 W11416363 (WASH MOTOR)"

Near Sunset Cliff Rd, Burnet, TX 78611
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for dryer not heating. Upon inspection I found the dryer on eco boost. I tested the unit and it seemed to be heating. I accessed the back of the unit and found part of the vent disconnected inside the unit not allowing air to flow properly. I reconnected the vent and checked for any lint build up within the system but found none. I retested the unit and it is blowing and heating as designed. I reconnected the unit to the wall and the timer began to climb 20 mins. I went around outside to try and verify airflow in the vents but I could not find any air or even hear the dryer air coming out. I advised the customer will need to get their vents cleaned to restore performance to the unit. Job complete.

Near Zelma Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

OVEN FRIGIDAIRE FGB24L2ASB "Arrived on site for oven not heating . Found igniter has failed . Replaced igniter .oven preheated successful. No gas leaks detected at time of service.

Near Viking Dr, Austin, TX 78758
Jonathan M.

Jonathan M.

DISHWASHER FRIGIDAIRE FGHD2433KF1 "Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Customer advised that she had run three loads in her dishwasher since they moved in and the fourth load she ran the unit leaked water all over the floor. She advised that she has not run the dishwasher since. Ran unit through a quick wash without soap and found unit over sudsing in the dishwasher. Ran unit for 15 minutes and did not replicate issue with the unit filling, recirculating, and draining. I asked the customer about her soap usage and found the soap they were using a double concentrated dishwasher cleaner and them using a high amount of rinse aid. I asked the customer if they wash their dishes prior to loading them and she advised that they did. Advised for the customer to use no more than 2 tablespoons of liquid detergent and to switch to a generic single concentrate cleaner. Unit is working as designed. Call complete."

Near Val Halla Park, Robinson, TX 76706
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite for range control board running hot. Upon arrival found customer had unit in broil when they found board hot and unit was running hot by ventilation. I warned customer that that was were the vent was and it would heat. Found unit operating as designed. Job Completed.

Near Winding Way, Round Rock, TX 78664
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8500DC6 Arrived onsite for a washer that leaks water when it’s off. I found the fill valve weeping water into the dispenser and eventually into the tub when the unit was off. I replaced the housing and tested the unit. The valves are closing properly. There were no water leaks present at the time of service. Call complete.

Near Arrowhead Cir, Round Rock, TX 78681
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMC50522AS1 Arrived on job for complaints of door not opening. Found the trigger behind button not locking in place. Adjusted trigger and now door working properly.

Near Rock Wren Rd, Spicewood, TX 78669
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for microwave not heating properly. I inspected the unit and work area. I inspected metered into diagnostics and found no fault codes. I tested the unit with a cup of water and found it heating properly. I found the console not responding properly during testing, you have to hit the same button multiple times for it to change. I am ordering the console W11297728 to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W11297728 (console)"

Near Calipatria Ln, Pflugerville, TX 78660
Lou S.

Lou S.

COOKTOP KITCHENAID KICU509XBL00 "Arrived on site to install previously diagnosed and ordered parts. Due to the module failure and techs recommendations, I removed and replaced the the module, the back right hot plate and the front middle hotplate and tested. Unit is operating as designed. Job completed"

Near Terry Ln, Leander, TX 78641
David S.

David S.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for Fridge not cooling.I inspected the unit and work area. I found the control on 7.0.0.0. I gained access to the freezer evaporator and found a partial frost pattern forming. I gained access to the compressor and found it running hot to the touch. I am ordering the ant compressor, non uv dryer and the rc evaporator just in case. The office will reschedule for sealed system and 3 hours. ; ordrng 1 3HOURS (3 HOURS ) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10865322 (evaporator RC) and 1 W11025999 (compressor) and 1 W11109499 (drier-tube)"

Near Sparhawk Terrace, Pflugerville, TX 78660
Jimmy J.

Jimmy J.

RANGE MAYTAG MET8800FZ01 Arrived on site for Poor Baking Results - Electric and Dual Fuel Double Oven Range COVID - Q 1-4 : NO*Inspected oven and found two sheets of foil in the bottom finish of the upper oven and two sheets of foil in the bottom finish of the lower oven. Removed foil. Ran three sets of temps in the upper oven and averaged 349. Ran three sets of temps in the lower oven and averaged 343. Oven is heating as designed. No calibration needed. Job completed.

Near Sedgewick Ln, Round Rock, TX 78664
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFHS2622MBMA "Arrived on site and inspected side by side refrigerator not making ice.Confirmed the complaint and removed and replaced the ice maker.Noticed the unit filter needs to be replaced for water to flow as designed.Customer to replace filter for better flow.If ice maker still doesn’t make ice unit will require the valve, previously diagnosed part.Job complete"

Near Stallion Dr, Killeen, TX 76549
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to test unit for not heating. Found unit was set to -30 temp offset. Reset offset to 0. Turned unit on and tested to 350. Found temp was fluctuating. Replaced sensor, tested unit to 350, unit works as designed. Job complete.

Near Flite Acres Rd, Wimberley, TX 78676
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WEG730H0DS0 Arrived onsite to replace previously diagnosed parts. Replaced gas manifold. Checked all five valves connectors and main incoming valve with liquid leak detector to insure a secure fit. Restored power. Tested all five burners and all are functioning properly. No leaks present at this time. Job complete

Near Forsam Bend, Austin, TX 78725
Kayman B.

Kayman B.

DRYER WHIRLPOOL MEDB765FC0 Arrived onsite to install previously diagnosed parts. I installed the moisture sensor. The unit is working as designed at this time. I advised the customer to monitor the unit and let us know. Job complete.

Near Cripple Creek Rd, Cedar Park, TX 78613
Andy  B.

Andy B.

DRYER WHIRLPOOL WED6620HC1 Arrived on site to install previously diagnosed UI and top. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Rimrock Ct, Bastrop, TX 78602
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite to replace previously diagnosed parts. Replaced freezer door. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

Near Carrizo Springs Path, Manor, TX 78653
Jonathan  S.

Jonathan S.

RANGE AMANA AER6303MFS2 Arrived on site for range oven not heating up to correct temperature. Performed temperature test on bake mode at 350°. Found average temperature at 366°. Customer stated he had been putting the temperature up 10-15° due to baked goods not being cooked through all of the way. He requested we adjust temp up 10° and informed customer on how to calibrate unit and about user care guide. Unit working as designed. Call complete.

Near Magna Ln, Liberty Hill, TX 78642
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer leaking water. During testing found that the leak is coming from the dispenser assembly. Will need to replace dispenser assembly. Customer accepted service ordered parts and office to schedule.; ordrng 1 W11465532 (DISPENSER ASSEMBLY )

Near Bella Toscana Ave, Lakeway, TX 78734
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher leaking . Found tub full of water and not draining . Checked and found plug in disposal. Removed plug . Unit will drain now . Ran diagnostics,all checked normal . No water leaks detected at time of service. Job complete ."

Near Page St, Austin, TX 78723
Brandon C.

Brandon C.

VENTHOOD FRIGIDAIRE FHWC3040MS "Arrived on site to replace broken control, after replacing, found fan would not switch between speeds, only working on high. Ordering fan and another control. ; ordrng 1 5304491589 (motor assembly) and 1 5304491590 (control) and 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Chipotle Pass, Spicewood, TX 78669
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer not drying clothing. Upon further inspection, customer advised that the unit takes 2 or 3 times to dry clothing. Using my dryer vent test kit, I tested airflow to the unit. After two tests, the unit failed. I removed the vent tube from the back the unit and retested and the unit passed. I removed the back cover and checked the element and found the middle plate of the element burnt and warped. I replaced the element and retested and the unit is heating as designed. I recommended that the customer replace the vent tube with a more firm tube and have someone check the venting that goes in the wall up to the roof/side wall. No lint observed during service, job completed."

Near Coral Valley Dr, Leander, TX 78641
Richard P.

Richard P.

OVEN KITCHENAID KEBC107KSS03 Arrived onsite for the oven not working. During testing found that the UI control is no good.

Near Spanish Oaks Club Blvd, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR KENMORE 106.589647 Arrived on site for refrigerator water filter not being able to be installed. Inspected work area and attempted to install water filter and was able to do so. Unit working as designed. Call complete.

Near Trail of the Flowers, Georgetown, TX 78633
Kevin B.

Kevin B.

RANGE JENN-AIR JGRP436HL00 "Arrived on site and found control panel is dented. Oven light button is non-functional and Start light is continuously on. Replaced control panel but this did not correct oven light and start light. Will need UI, and both buttons; ordrng 1 W11090650 (START BUTTON) and 1 W11090650 (OVEN LIGHT BUTTON) and 1 W11095713 (UI)"

Near Finley Dr, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WZF79R20DW00 Arrived on site for freezer beeping over temp and ice on back wall. Upon arrival customer informed that she had re set the over temp and that fixed that issue but there is some ice on back wall. Checked temperature and temperature is normal. Checked for ice on evaporator and found none. Found some ice on upper vents due to condensation. Found gap between liner and cabinet allowing warm air in. Added adhesive to seal. No water leaks present at time of service.

Near Gotier Trace Rd, Paige, TX 78659
Wesley P.

Wesley P.

WASHER WHIRLPOOL wtw5300vw3 Arrived onsite and found inlet valve needed. Replaced inlet valve. Unit is now operating as designed. Calibrated to customers liking.

Near Matthews Dr, Austin, TX 78703
David S.

David S.

WASHER MAYTAG MVWB955FC1 Arrived on site for washer making a noise while in use. I inspected the unit and work area. I found fault code F6E2 communication error. I put the unit through a diagnostics cycle and found it not making the noise. I inspected the gear case and found oil leaking from the gear case. I am ordering a gearcase W11393684 ; ordrng 1 W11393684 (GEARCASE)

Near Hines Ln, Pflugerville, TX 78660
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site and inspected range and found an F3 error code. Four sensor is shorted. Checked sensor and found it is open, after replacement observed range reach preheat temperature and no error code is Shown, job complete"

Near Idlewild Rd, Austin, TX 78731
Jimmy J.

Jimmy J.

MICROWAVE GE jvm1430wd002 Arrived on site for THERE IS POWER AND SOUNDS LIKE ITS RUNNING BUT THERE IS NO HEAT--MADE A BAD BURNING SMELLWent to remove microwave and found that it was hardwired to the house. The unit would need to be removed from its mount and a power cord would need to be installed in order to test it.

Near Sloan St, Taylor, TX 76574
Matthew  Z.

Matthew Z.

REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived onsite for refrigerator dispenser activating ice. Replaced IU, tested unit and unit is functioning properly. Job complete"

Near E M. Franklin Ave, Austin, TX 78723
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer not turning on. Upon inspection found thermal fuse open. Previous technician experienced element coils grounding out. Replaced heating element. Assembled unit, tested and unit is functioning properly. Job complete"

Near Spanish Oak Trail, Elgin, TX 78621
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site for outer glass broken . Found it was inner glass that’s damaged & broken . Ordering inner glasses and frame . Call to set return . ; ordrng 2 WP8053948 (glass-door)s and 1 WPW10316950 (frame-wndw)

Near Scribe Dr, Austin, TX 78759
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed module to resolve lights being out. Installed new freezer module and retested. All lights are now on and working as designed. Call complete.

Near Peekston Dr, Austin, TX 78726
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KUID308HPS00 "Arrived on site And inspected ice Machine and found it is in a small bar area with wooden floors. it will fill with water then pauses and then drains the water replaced pump and this had no positive effect. Will need to bring back control board, transformer, And harness to ensure repair on the next visit.; ordrng 1 W11034363 (CONTROL) and 1 W11126268 (harns-pump) and 1 WPW10485951 (transformr)"

Near Mt Bonnell Rd, Austin, TX 78731
Andrew  H.

Andrew H.

ICE MACHINE KITCHENAID KUIX335HPS00 "Arrived on site to test unit for water overflow. Found water level sensor in the recirculating pump kept water overflowing. Replaced recirculating pump with built in water level sensor. Tested unit, unit works good. Found unit has standing water in ice compartment. Unit has a gravity drain. Advised customer to have a plumber correct drain issue. Verified drain is not with unit. Drain issue is plumbing. No leaks detected. Job complete."

Near Mission Trail, Wimberley, TX 78676
Tommy O.

Tommy O.

WASHER WHIRLPOOL WTW7120HW0 Arrived onsite for washer not releasing soap. Upon arrival found washer was not properly sensing housing. Found unit was not properly connected at control. Tightened connect and tested. Unit tested good. Running as designed. Job Completed.

Near Wallin Farms Cove, Hutto, TX 78634
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID n/a Arrived on site for refrigerator ice maker leaking. Tested and inspected unit and found failed ice maker. Spoke with DW. Office to schedule return trip. Disconnected ice maker and customer is aware we will need some parts off old ice maker and is setting it aside for return trip. No water leaks present at time of service. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10190965 (icemaker)

Near Stockade Ranch Rd, Paige, TX 78659
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed control and socket. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Inaugural St, Manor, TX 78653
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for refrigerator dispenser not working. Found unit hose was linked. Unkinked unit. Found unit operating as designed slide unit back into place keep hose taped and unkinked. Job Completed.

Near Fairhaven Gateway, Georgetown, TX 78626
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and inspected long drying times.Found the issue is within the ventilation system.Unit works properly.Customer to have ventilation system cleaned.Job complete

Near Turtle Back Cove, Killeen, TX 76542
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and tested the high speed spin. Once the unit began to ramp up in speed, the unit began to make a loud metal on metal screeching noise. I tilted the unit back and retested the high speed spin and the noise appears to be coming from the motor. I am ordering the motor and will return with prescreened parts. No water leaks observed during service.; ordrng 1 W11026785 (motor-drve)"

Near Sedona, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 on site and inspected refrigerator and found customer is experiencing fresh food evaporator frosting over. Disassembled refrigerator to replace fresh food thermistor harness. Also added 2/4 inch screws to the top of the evaporator cover. job complete."

Near Cyrus Cove, Austin, TX 78739
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install icebox fan and control to resolve intermittent no ice. Replaced both items and tested. Verified fan is coming on. All is working as designed. Call complete.

Near Sorrento Ct, Austin, TX 78759
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for wet clothes at end of cycle ran diagnostics got off balance load . Agitation acted and sounded normal , high spin was making weird noise and shaking more then normal . Ordering gearcase and actuator & spluch . Call to set return .; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11454734 (GEAR)"

Near Rotherham Dr, Austin, TX 78753
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL KRFF507HPS02 "Arrived onsite for unit bottom bracket making loud noise. Found unit was not aligned properly so as unit drawer was pulled the unit wheel was not aligned making loud noise. Aligned unit, tested, unit tested good. Job Completed."

Near Casa Piedra Pl, Round Rock, TX 78664
David S.

David S.

REFRIGERATOR AMANA ART318FFDS06 Arrived on site for sealed system repair. I gained access to the evaporator and replaced it with new. I pulled a 30 inch vacuum and found no leaks. I put a charge into the system and watched the pressures equalize. I powered the unit on and found good pressures and a good frost pattern forming on the evaporator. Job complete.; ordrng 1 W10891067 (coupler) and 1 W11401417 (COUPLER)

Near Pearl Retreat LN, Austin, TX 78753
Tyler  G.

Tyler G.

REFRIGERATOR MAYTAG MBL2258XES3 Arrived on site for fridge leaking water. All the customers had a towel laying under the freezer door and say that the water was pouring out of the drawer every couple of hours at Randalls. Upon inspection of the freezer I found that the unit had a clogged drain line and backflowing into the freezer and out the front of the unit I was able to clear out the drain line and verify the integrity of the drain line on the back of the unit to make sure that no hot air was getting up inside to cause this issue to come back. Unit is now functioning as designed call complete.

Near Auburn Dr, Killeen, TX 76549
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDE70FXSS1 "Arrived on site and inspected dishwasher and found no power showing on display, found power at terminal block is good, power to control board is good, fuse is good. Found accessory vent fan connection is corroded. Dishwasher will now run with vent fan disconnected.; ordrng 1 WPW10469574 (vent)"

Near Hunterwood Point, Austin, TX 78746
Kayman B.

Kayman B.

WASHER MAYTAG MHW5630HW0 Arrived onsite to install previously diagnosed parts. I spoke to techline to make sure I was covering all my bases and they advised me to go through with the updated dispenser install. I installed the dispenser assembly and tested the unit through diagnostics I did. It detect any leaks during time of service job complete techline gave me SR#7729217769 for reference.

Near S Lynnwood Trail, Cedar Park, TX 78613
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL RBD305PDB6 "Arrived onsite for double oven not heating. Tested sensors and elements and all tested in range. Preheated unit to 350 and measured heating cycle. Average temp at 342. Calibrated unit plus 10 degrees. Unit is functioning properly. If customer continues to have heating issues, would recommend replacing control."

Near TX-21, Cedar Creek, TX 78612
Jimmy J.

Jimmy J.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for SAME ISSUE--THE UNIT HAS POWER TO IT, MAKES NOISE BUT IT DOESNT TUMBLE AND IT HUMS--NEVER REALLY>>Attempted to remove the blower wheel but it began to crack and damage the plastic. Ordered new wheel WP694089, housing 8577230, and will return with motor 279827 and timer WPW 10185982. I replaced the relay point for the start button to prolong the dryer until we can return to install ordered parts. ; ordrng 1 WP694089 (wheel) and 1 WP8577230 (housing)"

Near Co Rd 433, Taylor, TX 76574
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived on site for customer complaint of left side door being lower then right side, ordering bushing. Left side door can’t be adjusted and right side is fully adjusted. Ordering bushing. ; ordrng 1 W11223833 (hing-bushg)"

Near Sebastians Run, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER GE GSD2000F03WH Arrived on site to test unit for unit leaking. Test unit and found unit leaking from the left side of door water coming from door do to I’ve and gasket. Can’t find part number for tub office to research. ; ordrng 1 PARTRESEARCH (PART RESEARCH ) and 1 TUB (TUB) and 1 WD08X10057 (DOOR GASKET)

Near Signal Hill Rd, Austin, TX 78737
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL RF114PXSB1 "Arrived onsite for range broil element not working. Upon inspection found broil element had failed. Replaced element, tested to 500 degrees. Unit is functioning properly. Job complete"

Near Richard Nixon St, Manor, TX 78653
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV419AEW/XAA "Arrived on site for dryer not heating. Found unit venting properly. Inspected work area and then disassembled unit and tested heating element to find it open and not working. . Replaced heating element and reassembled unit. Tested unit and it is working as designed. Call complete."

Near Sunny Grove Ln, Georgetown, TX 78633
Matthew  Z.

Matthew Z.

REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived onsite for refrigerator not cooling in RC. Freezer is working fine. Upon arrival found RC at 68 degrees. Could not hear fan running. Put unit in diagnostics and activated RC fan, did turn on. After timeout period it turned back off. During the time it was on the unit cooled down to 57 degrees. Took reading of evaporator thermistor and 12.38 k ohms. Not within range of actual temperature. Need to order evaporator thermistor and potentially replace control. Customer also had a complaint that his Right side door seal was torn and would need replacement. Will need to order door seal. Office to reschedule. ; ordrng 1 W10917313 (gasket-dor) and 1 W11395558 (THERMISTOR KIT)"

Near E M. Franklin Ave, Austin, TX 78723
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator with lower icemaker not producing. Found waterline to icemaker fill tube frozen over. Thought waterline and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Co Rd 320, Granger, TX 76530
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 .arrived on site and found unit condensating on top of freezer door seal. Corrected door alignment and Advised customer on design and maintenance. Door is sealing properly and no frost on inside of freezer door.

Near W 5th St, Austin, TX 78703
Leonardo C.

Leonardo C.

RANGE GE PS920SF3SS Arrived on site to test unit for right front burner not working correctly. Found simmer burner on right front dual not working. Ordering new element office to reschedule. ; ordrng 1 WB30T10155 (RIGHT FRONT ELEMENT )

Near Carriage House Ln, Austin, TX 78737
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered part. Due to the power board not providing voltage, I removed and replaced the power board and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Sierra Dr, Georgetown, TX 78628
James C.

James C.

DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site and installed new control. Ran diagnostics and found unit working properly. Ran normal,cycle and found unit fills with water and wash cycle runs properly. Job complete"

Near S Chaparral, Burnet, TX 78611
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to inspect microwave fan too loud. Upon further inspection, I turned the venthood fan on and it began to make a loud screaming noise. I vent cover and found the cover restricting the damper from opening up all the way. Also found some of the foil tape used to secure/seal the cover was down inside the blower area hitting the fan blades causing the noise. I adjusted the foil tape and recommended to the builder that the cover be redone to where it’s not restricting the damper. No mechanical repairs needed at this time. Job completed."

Near Baum Dr, Georgetown, TX 78626
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDHE404DSS0 Arrived on site for dishwasher needing a previously diagnosed tub due to rusted hole in old one. After installing in transferring all the necessary parts from the old unit to the new one how was able to retest and verify that the dishwasher is now fully functional with no leaking issues or any other problems occurring unit is now ready for customer use call complete

Near Starlight Trail, Georgetown, TX 78633
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not dispensing ice. Found connections to solenoid not connected(took pic). Connected solenoid, tested unit, unit works good. Customer also complained that ice maker would make ice but not drop it into container. Ice maker did not respond to diagnostics. Replaced ice maker, tested unit, unit is working good. No leaks detected. Job complete."

Near Canna Lily Cir, Driftwood, TX 78619
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived onsite for a refrigerator that leaks water from the icemaker and it collects in the door drip pan. I found 14VDC to the ice box fan and it wouldn’t run. I replaced the icebox fan and ran service test 36 finding the fan working as designed. Call complete.

Near Springbok Dr, Round Rock, TX 78681
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for microwave door closing issues. Inspected unit and found a slight bow or dent around inner lock area. Called tech line (SR# 7729221465) made aware of issues, what was done prior and what was found.

Near Smithville, TX 78957
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site to install previously diagnosed drain pump. Removed failed part and Attached pictures as instructed by service pointer. Installed new drain pump and tested unit. All operations are normal. No water leaks present at time of service.

Near George Kimble Cv, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

RANGE AMANA AER6303MFS2 Arrived on site for range smoking. Pulled unit out and inspected inspected control and terminal block. Found L2 burnt on terminal block. Removed failed harness and installed new. Customer will need to replace power cord. Temporarily used failed power cord to test operation. Disconnected power cord. Job completed.

Near Capstone Rd, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for display turning off and unit loosing heat. Replaced sensor test unit and unit test good advised customer to connect unit to Wi-Fi to get software updates job complete.

Near Bayberry Cir, Mustang Ridge, TX 78610
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previous diagnosed parts. I gained access to the humidity sensor and microwave control, and replaced with new. I also replaced the console due to it not being responsive. I tested the unit and found it working as designed. Job complete."

Near Calipatria Ln, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW560CHW2 "Arrived on site ,replaced outer door . All checked normal with washer . No water leaks detected at time of service,Job complete"

Near Jackson Ave, Austin, TX 78731
Jimmy J.

Jimmy J.

REFRIGERATOR MAYTAG MSD2651HEB Arrived on site for FREEZER NOT COOLING FRIDGE FREEZING FOOD AT BOTTOM WATER DRIPPING FROM THE TOP ICE BACK WALL FREEZER. Removed back panel to ensure evap fan was spinning and it was irking as designed. Ran diagnostics and no error codes came up. Tested freezer control and tested faulty. Removed faulty freezer control and installed new control. Fridge was turned off upon arrival. Informed customer to allow the fridge 24 hours to cool as designed. Job completed.

Near Almquist St, Hutto, TX 78634
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW560CHW2 "Arrived on site ,replaced outer door . All checked normal with washer . No water leaks detected at time of service,Job complete"

Near Jackson Ave, Austin, TX 78731
Richard P.

Richard P.

DISHWASHER WHIRLPOOL MDB8969SDH1 Arrived onsite for the dishwasher leaking water. Ran diagnostics and found no leaks at this time. Ran a normal cycle and let it run for 12 mins and no leaks. Ran a drain cycle and no leaks. Could not find any issue with the dishwasher at this time all functions tested good.

Near Clubhouse Dr, Lakeway, TX 78734
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher inner door damaged. Customer had new inner door on site.remove damaged inner door and replaced with new on site.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Frontier Trail, Bastrop, TX 78602
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite and found power to unit but no UI function. Ordering UI and control and terminal block. Tight closet double stacked. Will need 2 man to repair. ; ordrng 1 2MAN and 1 279318 (terminal) and 1 W11378949 (PANEL) and 1 WP3397659 (block-term)

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

MICROWAVE GE SCB1001KSS01 Arrived on site to replace boards. Replaced all boards test unit and unit test good unit heating correctly Job complete

Near Crystal Water Dr, Austin, TX 78735
Tyler  G.

Tyler G.

WASHER LG WT7600HWA "Arrived On site for washer that was leaving a brown donkey residue according to customer. Upon further inspection of the unit was able to verify that the dirty debris was not coming from the water in the valves nor was it being stored in the drain pump or dispenser area. I did however find that underneath the wash plate and underneath the inner tub of the unit there was water deposit and debris that was left over that was not being drained out and it was getting stored underneath the inner tub on the opposite side of where the drain would be and then when they wash it would be turned back on it will recirculate all that debris back up into the inner tub through the wash plate. Before arrival customer had stated that she had run affresh cleaner twice in the past few days to try and lessen the amount of build up. After disassembling the inner basket from outer, I was able to remove all remains debris and informed customer to run one more cleaning cycle in the unit. A

Near Ridgecrest Rd, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and tested operation. Found when dispensing ice the auger just skips off of shaft. Unit will need new container, shaft and motor to repair. Office to schedule return services due to part availability. ; ordrng 1 W10910401 (ice-contnr) and 1 W11228132 (shaft)"

Near S Chaparral, Burnet, TX 78611
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator making a loud noise when the icemaker would fill. Upon arrival I ran a test cycle on the water dispenser as well as the icemaker and found that the water special is working great with no noises but whenever the valve was activated for the icemaker the inner solenoid was not opening all the way and causing too much vibration I ended up replacing the icemaker water valve and re-tested the unit to verify that it would feel without any noise unit is now functioning as designed call complete

Near Co Rd 249, Florence, TX 76527
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on job for complaints of not filling properly. Ran diagnostics and found no water entering the unit. Found utensils in bottom interfering with water level sensor. Removed items and ran test cycle. Washer operation normal. No leaks detected at time of service. Collected 179.99 plus tax.

Near Summer Wilson Cove, Austin, TX 78738
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DVE50M7450W/A3 Arrived on site to install previous diagnosed part. Installed control and tested unit. Unit functioning as designed.

Near Phillip Ln, Liberty Hill, TX 78642
James C.

James C.

ICE MACHINE KITCHENAID KUID308HPS00 Arrived on site and tested operation. Found unit not draining. Customer stated unit had leaked all over floor. Took photo of water staining on wood behind unit. Found unit and external pump plugged directly into power source causing flood condition due to unit not shutting off when pump stopped operating. Plugged pump into power source and unit into pump to allow pump to shut unit off as designed when drain pump over fills. Reset pump so that it drains and tested operation. Unit tests good. Job complete

Near Lighthouse Dr, Horseshoe Bay, TX 78657
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site to install inverter, customer provided part. Installed new inverter and retested. Unit powered on with new inverter, all is now working as designed.

Near Tree Fern Ln, Austin, TX 78750
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the evaporator and the main control. I tested the evaporator thermistor and it read 150.6 ohms at room temperature which was way out of range. I replaced the thermistor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.8 oz’s of R134A. I tested the refrigerator and it is working as designed. Call complete.

Near Ascot Ln, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS04 "Arrived on site to inspect wall oven/microwave combo with no power. Upon further inspection, I found the unit display black. When I went to check the breaker, I found the breaker box latched and the oven breaker turned off. I turned the breaker on and tested the unit. Unit is operating as designed. Customer provided copy of closing docs. Job completed."

Near Northern Harrier Ct, Leander, TX 78641
David  Z.

David Z.

WASHER WHIRLPOOL WTW8040DW2 "Arrived on site to follow up on customer reported leak. Customer said they found water in the foundation of the house and wanted to have us follow up. Found water valve is definitely leaking substantially, but not enough to soak a foundation. Found no water damage to base boards or wall. Found control had water in it, and also needles to be replaced. Customer request DZO to resolve repair. Shut off water valves. Office to reschedule, DZO!; ordrng 1 W11089550 (cntrl-elec)"

Near Running Buck Ln, Austin, TX 78750
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ Arrived onsite for refrigerator not cooling in either compartment. Upon arrival found compressor was not running and starting device was bad. Replaced starting device and unit immediately kicked on. Unit is running as designed. I let customer know to allow 24 to 48 hours to get to a true temp. Job Completed.

Near Texas Meadows Dr, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER LG WM3470HVA Arrived on job for complaints of no power. Unplugged washer check outlet it test good plug washer back in and powered on.

Near Explorer Cove, Lakeway, TX 78734
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for a dishwasher that’s still not fixed. The customer stated the door gasket wasn’t staying in correctly and preventing the door from closing because of how it was installed. I found the gasket stretched out of shape. I replaced the gasket and the door closes correctly. Call complete.

Near Wind Spirit Cove, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Arrived onsite and found compressor and fans running. But temperatures in the 50fs in both compartments. Compressor is running at a half amp. Ordering compressor and dryer to repair. Office to reschedule ; ordrng 1 2HRS and 1 TJ90SF8404 (VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)

Near Gonzales St, Austin, TX 78702
Wesley P.

Wesley P.

DRYER AMANA NED4655EW1 Arrived onsite and found unit pulley had come loose during install. Corrected belt issue. All checks good. Unit is now operating as designed. Advised customer on repair.

Near Hollow Creek Dr, Austin, TX 78704
Jonathan  S.

Jonathan S.

REFRIGERATOR KENMORE 253.7041342 Arrived on site for for refrigerator freezer door sticky out father-in-law right than left. Inspected unit and work area. Found freezer door sealing. Tested door operation and found off track. Made minor adjustment to correct door.

Near Hedgerow Ln, Liberty Hill, TX 78642
Andrew  H.

Andrew H.

DISHWASHER MAYTAG MDB7609AWW1 on site to replace drain pump from previous diagnosis. Replaced drain pump, tested unit, unit works good. No leaks detected. Job complete."

Near Turkey Trail Dr, San Marcos, TX 78666
Noah D.

Noah D.

DISHWASHER KITCHENAID KUDE60HXSS5 "Arrived on site to inspect dishwasher for not opening, upon inspection found the left spring pin misaligned, realigned pin and all functions returned. Complete"

Near Long Meadow, Spring Branch, TX 78070
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE404DSS0 "Arrived on site to diagnose dishwasher not cleaning well, and especially not cleaning the top rack. Performed diagnostic And found errors F9E1, F9E2, both diverter errors. Unit needs a sump and motor, and also a new dispenser to go with SPW10743856 (customer also states detergent is building up on dispenser. Got AUTHO from office for both parts. Replaced dispenser and sump and motor assembly. Advised if issue persists to call back and we would need a wiring harness due to the slightly burnt wire. All is now working as deigned. Call complete."

Near Coleto Creek Trail, Austin, TX 78732
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop with rust. Upon further inspection, I found rust spots on the left side of the cooktop in the areas of the front and back burners. I removed and replaced the cooktop and tested the burners. All burners are operating as designed. I adjusted the flames on the far left front and back burners. No gas leaks detected during service, job completed."

Near Da Vinci Trail, Leander, TX 78641
Brandon C.

Brandon C.

COOKTOP JENN-AIR JGCP436HM00 "Arrived on site for customer complaint of center rear burner flame popping, found when set to lower setting and flame will lower causing a popping and un Evan flame. Ordering burner head and lp kit, all other burners tested good. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11319673 (burnr-head) and 1 W11428599 (LP KIT)"

Near Thurman Bluff Dr, Spicewood, TX 78669
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0HS02 Arrived onsite and found unit operating intermittently with UI failure. Ordering console to repair. Office to reschedule. ; ordrng 1 W11297709 (PANEL)

Near Sierra Madre, Austin, TX 78759
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB300WQ1 "Arrived on site and inspected washer and found bearings have failed.

Near Buckeye Trail, West Lake Hills, TX 78746
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHB05 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found issues with motor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Thurston Dr, Bastrop, TX 78602
Clif L.

Clif L.

WASHER MAYTAG MVWB865GC0 Arrived on site to diagnose a washing machine that is giving water level error. Tested unit and found main control not registering water level properly. Replaced and calibrated control. All is working properly at this time. No leaks were found at time of service.

Near Eagle Landing Dr, Belton, TX 76513
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for white spots in range door. Upon arrival found white packing foam in panel removed door open end and removed foam. Reinstalled door and tested. Unit tested good. Job Completed.

Near Thunian Pass, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR KENMORE 106.415638 Arrived on job for complaints of refrigerator turning off. Found the thermostat shorted. After replacement test operation. No leaks detected at time of service.

Near Ranch Rd 620 N, Austin, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of ice maker leaking, found water supply pressure issues. Instructed customer to have plumber remove RO and hook up to house supply line.

Near Double Horn Trail, Spicewood, TX 78669
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not draining properly. Ran diagnostics and found that the drain pump is not working properly. Replaced pump and dishwasher tested fine and no leaks detected complete

Near Jument Dr, Briarcliff, TX 78738
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL TS25AFXKQ03 Arrived onsite for refrigerator leaking. Upon inspection found drain tube and pan frozen over. Removed ice buildup and cleared drain pan. Insured drain line was free. No leaks present at this time. Job complete.

Near N County Line Rd, Elgin, TX 78621
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and replaced freezer door gasket diagnosed On previous visit. Well replacing found spacing between plastic liner and outer shell on bottom of freezer door is very wide. If gasket does not hold in place and entire door will be needed to correct the issue. Job complete

Near Rocky River Rd, West Lake Hills, TX 78746
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX335HPS00 Arrived on job for complaints of no ice. Ran diagnostics and found the pump sensor not working. Replaced pump and test unit filled with water and is working properly. No leaks detected at time of service.

Near Masters Pkwy, Spicewood, TX 78669
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFC315S0JB0 Arrived onsite for range that is shocking customer and burners not staying on. Upon inspection I found all burners working as designed. I used a voltage pen to test and see if voltage is present anywhere it’s not supposed to be. I couldn’t find any voltage or recreate any shock. I accessed the rear of the unit and inspected switches and harness connections and all looked good with no visible shorts pinches or breaks I spoke to Joel at techline and he walked me through the same steps then transferred me over to the safety team where I reported my findings to them. Techline gave me SR#7729220267. No repairs needed at this time. Job complete.

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDW06 Arrived on site to diagnose a refrigerator that is leaking in the freezer. Found icemaker fill tube not fully inserted into icemaker assembly. Reset fill tube to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Great Oaks Dr, Salado, TX 76571
Al R.

Al R.

WASHER WHIRLPOOL NTW4516FW3 Arrived on site and inspected newly purchased washer not completing cycles.Confirmed the complaint and found the unit was siphoning the water out of the unit during the wash.Customer created a new drain hole and unit now works properly.I calibrated and service tested the unit and unit tested as designed.No leaks detected at time of service.Job complete

Near Veterans Ave, Copperas Cove, TX 76522
Tommy O.

Tommy O.

WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for washer not finishing a load. Found error code for lid lock. Couldn’t get lid to lock through manual test. Removed and replaced lid lock found latch plastic lock on new lock was damaged took latch apart and old latch part switched plastic lock pieces and installed. Tested unit. Unit tested good job completed.

Near Strathaven Pass, Pflugerville, TX 78660
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived onsite for refrigerator loosing cool in the RC. Upon inspection I found the RC temp at 44 degrees I found the UI set on 43 in RC and 2 in FC. I noticed a small amount of ice at the bottom of the FC evaporator cover so I removed to inspect. The FC was free and clear of any ice build up and both fans were working as designed. In removing the bins and brackets in the FC I damaged the bracket stoppers and the bracket assemblies. I ran a diagnostics test on all fans and thermistors and all passed. I could not see any frost build up on the RC evaporator cover. I changed the temp down to 37 in RC and 0 in FC and asked the customer to monitor the unit. I am ordering both FC brackets and returning with the control UI and HV control just Incase. Left side bracket assembly (W11241580) right side bracket assembly (W11241268) left stop (W10795820) right stop (W10795822) hv control (W11450890); ordrng 1 W10795820 (stop-pan) and 1 W10795822 (stop-pan) and 1

Near Da Vinci Trail, Leander, TX 78641
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC4 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both hinges and lid and tested unit. Unit is working as designed. Call complete.

Near Lakeaire Cir, Temple, TX 76502
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found wires at freezer door hinge broken. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Sunrise Dr, Belton, TX 76513
Tyler  G.

Tyler G.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnoses previously repair interlock and door closing issue. Upon arrival I found the right side hinge to the microwave door is having trouble shutting properly and activating the door switches. We will need to return with new hinges and interlock assemblywoman ensure this issue doesn’t come back. Office to reschedule due to some parts out of stock. Also need confirmation that left and right door hinges are the same part number.; ordrng 1 UNKNOWN (PART RESEARCH FOR HINGES) and 2 W10874474 (HINGE)s and 1 W11033422 (INTERLOCK ) and 1 W11044775 (RECEIVER HINGE)

Near Cypress Springs Way, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to replace controls and harness, unit was not defrosted yet,

Near Eastward Look, Dripping Springs, TX 78620
Clif L.

Clif L.

FREEZER WHIRLPOOL WRS588FIHZ00 Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found no failures with waterlines or door assembly. Replaced water valve to prevent icemaker overflow. Tested unit and found all is working properly at this time. No leaks were found at time of service.

Near Arnold Palmer Cir, Salado, TX 76571
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor, dryer, and installed a low side service tap. I vacuumed the system and found the unit not holding on the high side. I pressurized the system and found the condenser leaking on the bottom where it sets in the pan. The condenser will need to be replaced. Ordering SS tech & W11442050 condenser. Office to RS.; ordrng 1 SSTECH (SS TECH) and 1 W11442050 (condenser )"

Near Cliffwood Cove, Austin, TX 78759
Andrew  H.

Andrew H.

ICE MACHINE KITCHENAID KUIC15PRXS3 Arrived on site to test unit for no ice production. Found cooling plate was not building a frost pattern after having compressor run about 30 mins. Spoke CS and confirmed a sealed system issue. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS FITTING) and 1 W10843121 (filter dryer) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)

Near Bettis Trophy Dr, Austin, TX 78739
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for FROST INSIDE THE FREEZER. Inspected gasket on freezer door and it wasn’t making good contact to frame and bowing inwards. Removed damaged gasket and installed new gasket. Freezer door is sealing as designed. Job completed.

Near Quarryman Dr, Hutto, TX 78634
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for a washing machine that’s making a squeaking sound as it spins. Inspected unit and work area. Tested unit in a high speed span and heard the unit skipping. Removed components underneath and found cam had been worn in with stripping. Replaced cam and tested unit. Unit was still making a sound. Found gear case driveshaft had failed. Replaced gear case and tested unit. Unit is now working as designed. Call complete.

Near Magnolia St, Belton, TX 76513
Al R.

Al R.

WASHER WHIRLPOOL 110.2681469 Arrived on site and inspected washer over filling.Confirmed the complaint and removed and replaced the water pressure switch and hose.Reassembled and unit tested as designed.Customer satisfied.Job complete

Near Westcliff Rd, Killeen, TX 76543
Tyler  G.

Tyler G.

OVEN JENN-AIR JMW2427IM02 Arrived on site for wall oven that had the inner cavity peeling. Rival I found that there was not actually any peeling or chipping damage inside the cavity the issue was that there was discoloration that appeared to look like a remains of water settlement. Call completeSr# 7729221600

Near Aster Cir, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL JF42NXFXDE02 Arrived onsite for the refrigerator with broken shelves and crisper drawers. Was told to drop off parts on front porch. Complete

Near Stephanie Ln, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR GE GSL25JFPBBS Arrived on site to install previously ordered parts.Removed and replaced the control and bi metal.Reassembled and unit began cooling.Job complete

Near Primrose Dr, Copperas Cove, TX 76522
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for a washing machine that’s not spinning out clothes. Inspected unit and work area. Placed unit in service diagnostics and found an F7 E5 (shifter fault) and F7 E1 (speed basket fault) error codes. Inspected unit underneath and found the shifter connector not connected onto the shifter. Connected wiring and tested unit. Unit ran through an auto test as designed. Ran unit through a high speed spin and unit ran as designed. Call complete.

Near Lake Air Dr, Waco, TX 76710
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived onsite for the freezer led lights not working properly. During testing found that one of the led modules was no good affecting the other led lights. Replaced the upper led module in the freezer and all led lights are working good. Complete

Near Bella Cima Dr, Austin, TX 78734
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWC465HW2 Arrived on site for latch issues . Customer found plastic falling out of latch . Replaced latch . Diagnostics wash tested all good . No water leaks detected at time of service. Job complete.

Near W Braker Ln, Austin, TX 78758

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