Near Lorena, TX 76655
Jonathan M
Job Details: 07/21/2020
WASHER MAYTAG MVWC416FW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace gear case and hub and tested unit. Unit ran as designed. Put unit through calibration mode to ensure premium wash performance. Call complete.
Near Nolanville, TX 76559
Al
Job Details: 07/21/2020
WASHER KENMORE 110.2002201 Arrived to install previously ordered part.Removed and replaced the tub ring.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78745
Luis
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL GB2SHDXTS02 "Arrived on site for no cool. Powered unit on compressor powered on then shut off,replaced starter to compressor powered unit on compressor powered down and stayed on.; used 1 8201786 (STARTER) from stock"
Near Horseshoe Bay, TX 78657
James
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found owi failed calibration error. Found unit not filling with water. Found shut off valve under sink shUt off. Turned water on and unit operated as designed. Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not working. During testing found error code for lost communication with console. Replaced console and issue was not resolved. During testing found that control board was the issue. Replaced control and washer tested good and no leaks detected complete.
Near Round Rock, TX 78681
David Z
Job Details: 07/21/2020
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site to,diagnose issue with knobs feeling loose. Performed diagnosis on unit. Removed top and found right side retaining screws for switch box almost unscrewed allowing the box to dip. Tightened screws flush and reinstalled top. All is working as designed. Call complete."
Near Leander, TX 78641
Lou
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase, slider, & clutch failure, I removed and replaced all three parts and calibrated the unit. Placed unit in diagnostics and tested in test 51. Unit operated as designed. Manually tested spin & agitate and unit continues to operate as designed. No water leaks observed during service, job completed."
Near Austin, TX 78753
Eman J.
Job Details: 07/21/2020
MICROWAVE AMANA AMV2307PFS4 Arrive do site for mw damage. Tested system. Found warped damaged. Replaced part. Tested system. Everything works as designed. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found freezer average temperature through diagnostics good and the refrigerator average temperature too high. This indicates switching valve not operating properly in unit. Switching valve will need to be replaced along with compressor due to possible contamination. Office will need to set a return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10913906 (coupler) and 1 W11099684 (valve) and 1 W11109499 (drier-tube) and 1 W11393142 (COMPRESSOR )
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/21/2020
DISHWASHER JENN-AIR JDB1105AWS "Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found catch is broken on door latch. Will need to replace latch to continue to diagnose.
Near Austin, TX 78753
Eman J.
Job Details: 07/21/2020
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for dryer not spinning. tested system. Found fuse faulty. Replaced part. Tested system. Everything works as designed. Job complete.
Near Leander, TX 78645
Lou
Job Details: 07/21/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to install previously diagnosed and ordered part. Due to the reservoir pan being broken, I removed and replaced the pan and tested the unit. While testing, I found the recirculating pump,and reservoir drain pump not working. Removed and replaced the recirculating pump and adjusted drain pump and retested. Unit continued to not drain water from reservoir. I am ordering the reservoir drain pump and scheduled return service left turned off and no water leaks observed during service.; ordrng 1 WPW10489125 (pump)"
Near Leander, TX 78641
Jonathan S
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Arrived on site for refrigerator having moisture buildup in RC. Customer stated that unit has had moisture buildup since day 1. Inspected unit and work area. Found FC gasket at top not sealing. Found RC door badly damaged and not allowing gasket to seal (see SD-pic). Will need to replace door to correct. . ; ordrng 1 LW11089631/BLACKSTAINLESS (RC/DOOR) and 1 SEENOTE (SCH APT) and 1 W11223753 (NAME PLATE)
Near Pflugerville, TX 78660
Andy
Job Details: 07/21/2020
MICROWAVE LG lMV1683ST/00 Arrived on site for microwave light not coming on when door open. Tested and inspected unit and found failed control. Ordering needed part as well as associated parts as well in case needed. Office to schedule return trip. Authorization needed. ; ordrng 1 3501W1A019D (board asm) and 2 3B74133K (FUSE)s and 2 ADQ75393201 (FILTER )s and 2 EBR67471706 (CONTROL )s and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Austin, TX 78749
Robert
Job Details: 07/21/2020
WASHER MAYTAG WFW92HEFW0 "Arrived onsite to test unit for leaks. Tested unit and found torn bellow. Replaced bellow, tested unit with test cycle and unit did not leak. No other leaks detected at this time. Job complete"
Near Austin, TX 78735
Kevin
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and found customer has already defrosted refrigerator. Confirmed the thermistor is still in the correct location and spoke with tech line, they only recommended changing test seven from adaptive defrost to 8 hour defrost per service pointer W11092686E, SR7728367524. job complete"
Near Kyle, TX 78640
Jacob
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for unit producing ice or water. Tested unit. Found that unit only had trickles of water. Took out filter and tested unit. Found that water filter was the issue for water trickle. Also cleared out frozen water stuck in the fill tube for the ice maker. No issues at this time. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/21/2020
OVEN KITCHENAID KOSE500ESS03 "Arrived on site for customer complaint of broil element broken and melted inside of oven. Found broken broil element, burned a hole threw the shield, as well as shorted out the control board. Ordering parts. ; ordrng 1 W10911205 (top-cabnt) and 1 W11179310 (CONTROL)"
Near Austin, TX 78745
Kevin
Job Details: 07/21/2020
DRYER ROPER RGD4516FW0 "Arrived on site and inspected Dryer and found cut off has failed after replacing cut off found no airflow through dryer. Removed Vent hose from the rear of the dryer and airflow has returned. Recommended that vent to the exterior of the home need cleaned/cleared by a service to restore airflow. No further repair is required at this time, job complete."
Near Lago Vista, TX 78645
Lou
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "(JJ) Arrived on site for refrigerator leaking water. Upon further inspection found ice forming on the bottom of the FC section. Also found evaporator drain tube clogged. Removed back panel and drain tube, cleared debris from drain tube and reinstalled. Using steamer cleared ice from evaporator drip pan and from drain hose inside cabinet. Tested unit and operating as designed. No water Leaks observed at the end of service."
Near Lakeway, TX 78738
Robert
Job Details: 07/21/2020
COOKTOP JENN-AIR JGCP436HL00 "Arrived onsite to replace orifice holder and cooktop trim. Upon inspection screws from orifice holder are compromised, Need to order all other 4 orifice holders and 8 screws. Will still need two man two hours.; ordrng 2 W11337062 (ORIFICE HOLDER)s and 2 W11337063 (ORIFICE HOLDER)s and 8 W11447718 (SCREW )s"
Near Austin, TX 78750
David Z
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to diagnose refrigerator with issues with filter coming out and freezer handle being loose. Checked filter and was able to remove filter fine. KitchenAid customer service informed customer to run water to reduce pressure before removing in the future. I was able to get it with no issues. Found that the lower handle screws were consistently coming loose. Removed screws and applied loctite to screws to get them tight and stay, no factory loctite found. All is now working as designed. Call complete."
Near Cottonwood Shores, TX 78657
James
Job Details: 07/21/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site and found right hinge has failed. Also found left hinge missing screw. Installed hinges kit and will need to return with screw to complete repair. ; ordrng 1 W10777162 (screw)
Near Austin, TX 78733
Kevin
Job Details: 07/21/2020
RANGE JENN-AIR JDRP548HL00 "Arrived on site and replaced expansion board diagnosed on previous visit, after replacement set both ovens to preheat to 350° both cooling fans turned on showed customer it is blowing air out the front vents above the door as expected. Once cooling fans are on they will not turn off until temperature is red below 200° according to techline, job complete"
Near Austin, TX 78737
Robert
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW4 "Arrived onsite to replace tub. Replaced tub, tested unit and unit still shaky. Called tech line and they recommended replacing the suspension rods SR#7728371651.; ordrng 1 W11130356 (suspension)"
Near Kyle, TX 78640
Jacob
Job Details: 07/21/2020
RANGE FRIGIDAIRE JGBP33BEH3BB Arrived onsite to replace parts orders. Replaced parts. Issue still not resolved. Found that spark module is the next issue. Tried to find wiring harness as well for spark module to electrode. AHS to research wire harness for electrode. Office to reschedule.orders part.; ordrng 1 WB13K25 (spark module)
Near Pflugerville, TX 78660
Andy
Job Details: 07/21/2020
VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site for vent hood light not coming on in low only in high. Tested and inspected unit and found failed switch and incorrect bulb. Removed failed switch and replaced with new. Called tech line and spoke with Dustin (SR# 7728368670) made aware of issue and what was found. Had me test voltage at socket and tested good. Was instructed to check harness and harness checked good. Was instructed to have customer replace bulb with proper bulb. No other repairs are needed at this time.
Near Jarrell, TX 76537
Tyler
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DC3 Arrived on site for washer not filling with water. After running diagnostics I found an F3E2 error code that was stating the water temp was not at the correct temperature due to the fact that water is not entering the machine and I cannot gauge exactly how hot or cold it was in the tub. The water inlet valve was receiving a full 120 V but was not opening up and allowing the water in so I replace the water valve and retest the unit entire washer is working as designed. Call complete
Near Georgetown, TX 78633
Tyler
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site to repair fresh food side door of the fridge hinge. After installing door hinge and spacers and then I retested the door and how it functions and everything is working as designed. Call complete
Near Temple, TX 76502
Jonathan M
Job Details: 07/21/2020
ICE MACHINE WHIRLPOOL KUID308ESS0 "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced water valve and tested unit. Unit began to work as designed. Unit filled, recirculated, drained, and began to form ice. Call complete."
Near Cedar Park, TX 78613
David Z
Job Details: 07/21/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site to diagnose dryer that was not running. Performed diagnostic and found thermal fuse open. Replaced thermal fuse. Retested unit and all is now working as designed. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 07/21/2020
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to inspect washer for not spinning, upon inspection found the motor cap hanging and mangled, replaced starting cap and tested. All functions returned.
Near Austin, TX 78726
David Z
Job Details: 07/21/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to diagnose one oven that was consistently not heating. Unit would only intermittently heat. Performed diagnostic and error check. Found a lot of F6E4 error codes. Per tech sheet replaced copernicus ACU. Retested and unit is now heating as designed. If error comes back next step is UI. All is working as designed at this time, errors cleared. Call complete."
Near Leander, TX 78645
Lou
Job Details: 07/21/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TS8 "Arrived on site to inspect refrigerator ice maker working intermittently. Upon further inspection, I pulled the bin out and found a few cubes inside. Placed unit in diagnostics and tested the ice maker and it operated as designed. Tested the remainder of the unit and all tests passed. Due to the intermittent operation, I removed and replaced the ice maker and retested. Unit is operating as designed. I turned the temp down to minus -2 degrees in the FC section to assist in making ice faster. No water leaks observed during service, job completed."
Near Horseshoe Bay, TX 78657
James
Job Details: 07/21/2020
COOKTOP KITCHENAID KGCC506RBL05 Arrived on site and tested operation. Found right front igniter switch has failed. Igniter will spark when using other burners but the harness on the valve has failed. . ; ordrng 1 WP4456905 (harns-wire)
Near Austin, TX 78748
Kevin
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and installed pressure regulator, water dispenser is now correct, no water leaks detected at time of service, job complete"
Near Belterra, TX 78737
Leonardo
Job Details: 07/21/2020
MICROWAVE KITCHENAID KMBS104ESS03 "Arrived on site to install previously diagnosed damaged door, arm, and bushing. Job complete."
Near Leander, TX 78641
David Z
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for ice bucket stuck in freezer. Examined ice bucket and found it a little stiff, unit is brand new. Lifted up and gave it a good yank and icemaker dislodged and came out. Advised customer on process to removed the ice bucket. Verified with customer that they were able to remove the bucket with no issue. All is now working as designed."
Near Round Rock, TX 78664
David S
Job Details: 07/21/2020
FREEZER KENMORE 106.526991 Arrived on site to install previous diagnosed parts. I replaced the broken flapper for the optical eye. I swapped In The ice dispenser motor. I tested the unit and found the motor not working. I gained access to dispenser switch and found the mounting brackets cracked and only partially engaging the switch. I tested the switch with the original motor in and it started to work. I spoke with customer about the repair. . I secured the switch in place with foil tape so the customer and temporarily get ice from the dispenser.; ordrng 1 WP2180226 (bracket)
Near Temple, TX 76502
Al
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect side by side refrigerator dispensing room temperature water.Verified the complaint and advised customer unit has no filler that previous unit they owned had.Explained the units noises and operational functions.Customer now understands the unit.All water lines were dry at the time of service.Unit works as designed.Job complete
Near Austin, TX 78731
Wesley
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL JBL2088HES Arrived onsite and found unit fridge deli drawer support stud snapped off making lid not able to function. Ordering end cap to repair. ; ordrng 1 WP12656018 (endcap)
Near Manor, TX 78653
Cliff
Job Details: 07/21/2020
DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is not completely dryinv clothing. Found energy saver option on and advised homeowner energy saving options will prevent fully drying the clothes to conserve electricity. All parts and components are working properly at this time. No further repairs are needed.
Near Pflugerville, TX 78660
Kayman
Job Details: 07/21/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite to install previously diagnosed parts. I installed the hinge pads. The unit is working as designed. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 07/21/2020
WASHER MAYTAG MVW6230HW0 "Arrived on site to inspect washer for screeching during operation, upon inspection found the washer leaking oil out of gearcase, ordering gearcase, office to reschedule ; ordrng 1 W11164183 (GEARCASE)"
Near Pflugerville, TX 78660
Eman J.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WMH31017HS2 Arrive onsite for mw stopping during the cycle. Tested system. Found mag faulty and harness wire broken. Ordering mag W10754299 and harness wire W11219759. ; ordrng 1 W10754299 (magnetron) and 1 W11219759 (harns-wire)
Near Temple, TX 76501
Jonathan M
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced control and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78717
David S
Job Details: 07/21/2020
DISPOSAL WHIRLPOOL 1.873 "Arrived on site for disposal not working. I inspected the unit and work area. I tested voltage to the outlet while not under a load, the voltage tested good. Every time the disposal is turned on the breaker trips. I plugged the disposal into the dishwasher outlet and the unit ran just fine with no issues. I spoke with the customer about having an electrician come out and inspect the outlet, switch and breaker. I plugged the dishwasher back in and left the disposal unplugged. Job complete."
Near Austin, TX 78738
Brandon
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KSRB25fHSS02 "Arrived on site for customer complaint of unit making loud noise, found evaporator fan blade hitting housing do to fan bracket not on properly. I secured fan bracket to housing, unit tested good.
Near Florence, TX 76527
Tyler
Job Details: 07/21/2020
WASHER GE GUD27ESSM1WW Arrived on site for washer making grinding noise.After running diagnostics and checking the overall functionality of the unit I found that the gear case is starting to grind and needs to be replaced after further inspection I found everything else on the unit is running properly we will just need to order a new gear case. Office to reschedule ; ordrng 1 WH49X27322 (kit transmission pla)
Near Leander, TX 78641
Jonathan S
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not powering on. Performed diagnostics and tested voltage to unit and found 120 volts. Tested voltage at control and found correct. Disconnected UI and powered unit on and no response from control. Removed control and installed new. Connected UI and found no display at UI. Disconnected UI and unit went to drain mode. Removed failed UI and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected."
Near Austin, TX 78731
Wesley
Job Details: 07/21/2020
COOKTOP JENN-AIR CVGX2423B18 Arrived onsite for not always igniting. Cleaned parts to restore function. All checks food. Unit is now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 07/21/2020
OVEN KITCHENAID KFDC506JSS00 "Arrived on site to inspect range oven shutting off on its own. Upon further inspection, the customer advised that the unit will reach temp and then shut off on its own. They advised that they can get it to start back up by cycling power at the breaker. Due to the main control failure, I removed and replaced the main control and tested. Unit is operating as designed. Tested the cooktop as well and it is operating as designed. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78132
Noah D
Job Details: 07/21/2020
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site to inspect cooktop for adjusting flames, upon close inspect found no yellow flames or leakage of excess CO2....showed customer all checks. Complete"
Near San Marcos, TX 78666
Richard
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW5620HW0
Near Buda, TX 78610
Jacob
Job Details: 07/21/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for unit not cooling. Tested unit. Temperature was 10 degrees. Replaced thermistor. Customer is going to thaw unit before plugging back in. No issues at this time. Job complete
Near Georgetown, TX 78626
Jonathan S
Job Details: 07/21/2020
OVEN AMANA AER6303MFS2 Arrived on site to install previous diagnosed parts. Removed failed harness and terminal block and installed new. Tested all operations. All tested good.
Near Austin, TX 78758
Eman J.
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW7590FW0 Arrive onsite for previous diagnosed parts. Replaced parts. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78748
Luis
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site for cooling issues found gap between liner and gasket to cabinet,added adhesive to gaps between liner and cabinet remolded door seal."
Near Wimberley, TX 78676
Robert
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KBFS25EWMS3 Arrived onsite to test unit not cooling. During inspection found that the compressor was shorted to ground. Had continuity from ground to all three post. Need to replace compressor. Previous repair company installed a hard start kit so harness will need to be replaced. Need to send sealed system technician.; ordrng 1 TJ90SF8404 (PROCESS TUBE ) and 1 W10233960 (compressor) and 1 W11224411 (WIRE HARNESS ) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)
Near Austin, TX 78739
Luis
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for no leds in freezer and upper section of fresh food. Per service pointer W11460554 called tech support
Near New Braunfels, TX 78130
Richard
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW2 Arrived onsite for the washer making a noise during spin cycle. During testing found that the gearcase was the cause of the noise. Replaced gear case and calibrated washer and it tested good and no leaks detected. Complete
Near Pflugerville, TX 78660
Kayman
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not draining. I inspected the unit and found water standing in the bottom of the tub. I checked the drain hose port at the garbage disposal and found that the drain hose tab had not been punched out during install causing the drain problem. I punched out the tab and put the unit into diagnostics. The unit is functioning and draining as designed. No leaks detected during time of service. Job complete.
Near Austin, TX 78731
Kevin
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and inspected refrigerator found that damper is opening and closing, short cycling . ; ordrng 1 W11035841 (cntrl-elec) and 1 W11164593 (DAMPER) and 1 WPW10758681 (cntrl-elec)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/21/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to install previous diagnosed part. Removed failed UI and installed new. Tested operation, all tested good."
Near Taylor, TX 76574
Andy
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW3 "Arrived on site to install previously diagnosed gearcase, drain pump, suspension and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site for customer complaint of unit putting hot water in during cold water washes, found faulty control, I replaced control, unit tested good."
Near Canyon Lake, TX 78133
Noah D
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to install stops on dishwasher due to issue with rack. Installed dishwasher stops and tested. No problems found.Complete
Near Austin, TX 78734
Wesley
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KSSC48FMS01 Arrived onsite and replaced fan per diagnosis and noticed better performance. Did not replace control. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78746
Luis
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for defective ice door. Replaced ice door motor and ice door,added sealer to gaps in ice chute,replaced water filter. Tested ice dispenser ice door sealing correctly.
Near Austin, TX 78734
Wesley
Job Details: 07/21/2020
COOKTOP KITCHENAID KICU569XSS00
Near Canyon Lake, TX 78133
Noah D
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL GB2SHKXKQ00 "Arrived on site to inspect fridge for issues cooling upper cavity, upon inspection found the lower evap fan not bringing cool air to rest of unit, ordering correct parts to fix issues, hinge was bent causing air gap in door. Office to reschedule ; ordrng 1 8170525 (EVAP MOTOR ) and 1 8170659 (HINGE ) and 1 AUTHO (AUTHO)"
Near Waco, TX 76710
Jonathan M
Job Details: 07/21/2020
WASHER MAYTAG MVWB757JW0 on site for washing machine that won’t pull in hot water. Inspected unit and work area. Please do not in service diagnostics and got an F3 E2 (inlet water temperature fault), F0 E4 (spin limited by water temperature), and F8 E1 (no/long fill) error codes. Tested unit in a manual fell and found the hot water valve running but cold water valve not running. Replaced housing and tested unit. Unit is working as designed. Call complete."
Near Georgetown, TX 78633
Tyler
Job Details: 07/21/2020
FREEZER WHIRLPOOL WRX988SIBM01 Arrived on site to repair defrost issue that freezer serving. After installing new motor eve app and wiring assembly tested out the fridge and the freezer and everything is working as designed informed the customer that will take 24 hours to completely cool fridge and after that everything will be ready to go. Call complete
Near Austin, TX 78759
Paul
Job Details: 07/21/2020
ICE MACHINE KITCHENAID KUIC15POZP2 Arrived onsite for an ice machine that needs to be cleaned and the filter changed. Ms stated that the unit shouldn’t need cleaning and the filter changed because she just cleaned it and replaced the filter at the end of April but the clean light and change filter light are both on. I found the clean and change filter lights on. I found the ice thickness a little thinner than normal. I dumped the reservoir and tested the unit. I found the water pressure coming into the reservoir very low causing the thinner ice. I removed the filter and tested it again. I found the same low pressure. The fill valve needs to be replaced.I replaced the fill valve and tested the unit. The reservoir is filling properly now. I reset the filter and started the unit in a clean cycle for the customer to get the needs cleaning light off. I explained to the customer that the needs cleaning light should not have turned on after only 2 months and if it comes on prematurely again w
Near Austin, TX 78746
Leonardo
Job Details: 07/21/2020
DISHWASHER KITCHENAID KDTM354DSS "Arrived on site to test unit for wash cycle not working. Tested unit found sump and motor not washing. Replaced sump and motor. Tested unit and found new motor not responding, motor just humming. Re ordering sump and motor part#W10805015.; ordrng 1 W10805015 (SUMP AND MOTOR)"
Near Pflugerville, TX 78660
Kayman
Job Details: 07/21/2020
OVEN MAYTAG MGT8885XS01 Arrived onsite to install previously diagnosed parts. I installed the 2 ignitors the control and the burner head. The unit is working as designed. No gas leaks detected during time of service. Job complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/21/2020
RANGE JENN-AIR JJW3430DP02 "Arrived on site to replace faulty console, after replacing console, unit tested good."
Near Georgetown, TX 78633
Cliff
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site to diagnose a refrigerator with a leaking icemaker. Found icemaker leaking from front of seal. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
David S
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived in site for fridge having a sealed system issue. I inspected the unit and work area. I found the fridge on. I gained access to the evaporator and found no frost pattern. I unplugged the unit and pierced the dryer and found the high side pressure at 50psi, I plugged the unit in and the pressure rose to 10psi, indicating the compressor is working. I installed an access port and a UI dryer into the unit. I removed the old evaporator and installed new. I pulled a 30inch vacuum and monitored the low side for leaks, none where found. I charged the system with .4oz of refrigerant. I monitored the low side gauge and pressure was showing zero once the compressor kicked on. I inspected the evaporator and found a good frost pattern forming. Unit is operating as designed. Job complete."
Near Austin, TX 78747
Leonardo
Job Details: 07/21/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to test unit for light not working. Tested unit found light socket stuck in housing. Replaced housing and installed light bulb that customer provided.
Near Canyon Lake, TX 78133
Noah D
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on sites to inspect unit for not making ice, upon inspection found the tray broken and not attached, replaced icemaker and tested for functions, no problems found. Complete"
Near New Braunfels, TX 78132
Richard
Job Details: 07/21/2020
WASHER WHIRLPOOL MHW8630HW2 Arrived onsite for the washer not working. During testing found that the console was on and showing triple zero on the display. Tried to turn console off and was unsuccessful. Tried to put washer into diagnostics and was unsuccessful. Replaced console and it did not resolve the issue. Checked ACU and it’s getting power and the led is blinking correctly. Checked console harness connection and it’s good and harness looked fine. Will need to replaced ACU. Ordering parts and office to schedule. ; ordrng 1 W11316058 (harns-wire) and 1 W11316771 (filter) and 1 W11322884 (cntrl-elec)
Near Spring Branch, TX 78070
Noah D
Job Details: 07/21/2020
RANGE MAYTAG PER5710BAC "Arrived on site to inspect oven for not boiling water, upon inspection found the element turning off early and flickering, ordering new element and switch. Office to reschedule ; ordrng 1 74005477 (ELEMENT ) and 1 7403P239-60 (SWITCH) and 1 AUTHO (AUTHO )"
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for customer complaint of unit not cooling in fresh food section, found defrost issue, ran diagnostic test, found heater circuit to be good, found failed defrost thermistor, I replaced thermistor, unit tested good."
Near Austin, TX 78738
Luis
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for frost build up in freezer. Found gasket not fully sealing against cabinet,remolded door seal checked seal good."
Near Killeen, TX 76542
Tyler
Job Details: 07/21/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site for dryer making screeching noise. After further inspection found at the front panel bulkhead as well as the back bulkhead of the unit were both damaged and chipping away paint causing it to rip your clothes after speaking with Bruce from work will take one found that the drone was the main cause because the drum is warped and not a perfect circular shape as it should be. With the motor not starting correctly whenever you get start and will also need to come out with new rollers as well. Office to reschedule ; ordrng 1 279443 (panel) and 1 279827 (motor!dryer) and 1 349241T (support,roller) and 1 W10899578 (DRUM) and 1 W10906683 (seal-door) and 1 W11112242 (bulkhead)"
Near Leander, TX 78641
Lou
Job Details: 07/21/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and console malfunctioning, I removed and replaced both and tested. Unit is operating as designed. Job completed."
Near Leander, TX 78641
Lou
Job Details: 07/21/2020
DISHWASHER MAYTAG MDB4709AWB1 "Arrived on site to install previously diagnosed and ordered part. Due to the element failure, I lead and replaced the element and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78705
Leonardo
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site to replaced panels. Replaced panel and found to hold handle to panel was broken. Need new screw and nut. . ; ordrng 1 PARTRESEARCH (PART RESEARCH )
Near Kyle, TX 78640
Brandon
Job Details: 07/21/2020
REFRIGERATOR LG LFX31925ST/00 "Arrived on site for customer complaint of unit not making ice, found ice maker not returning to home position unless reset button is pressed underneath the ice maker. Found miscommunication between ice maker thermistor and control, ordering control and ice maker. ; ordrng 1 CNOTE (AUTH) and 1 EBR75234703 (CONTROL)"
Near Austin, TX 78754
Eman J.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrive onsite for refrigerator lights not working. Tested system. Found refrigerator and freezer lights off. Replaced module freezer and module ff. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78727
David Z
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site to diagnose refrigerator that pops the breaker as soon as it’s plugged in. Performed diagnostic on unit. Called tech line for assistance. Tech line had me remove each circuit, started with power to control, which popped breaker, light socket, popped breaker, lastly removed power cable connection which did not pop breaker when plugged in. This indicates we have a pinched or broken wire in the cabinet,
Near Austin, TX 78703
Leonardo
Job Details: 07/21/2020
RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site to test unit for oven not igniting. Tested unit found burnt out spark ignitor. Replaced ignitor. Tested unit, unit works good. Job complete."
Near Austin, TX 78737
Brandon
Job Details: 07/21/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of controls not working during use when door is opened, and lower oven turned on by itself. Called techline, they documented under SR 7727318226, they connected me with safety team
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/21/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of UI console resetting after customer entered bake cycle, found short in UI console, I replaced UI console, unit tested good."
Near Austin, TX 78737
Kevin
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found gear case is failing, after replacing gear case ran test 51 to ensure all functions are operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78702
Jacob
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Arrived onsite for unit having scratches. Looked at unit. Found scratches. Used appliance paint.
Near Austin, TX 78732
Wesley
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for ff Evap freezing over. Customer had commenced defrost on 12 hour notice. Advised that fan and Evap cover should be replaced to correct issue. ; ordrng 1 W10695459 (module) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)
Near Temple, TX 76502
Al
Job Details: 07/21/2020
WASHER MAYTAG MVW7232HW0 Arrived to inspect washer not filling properly.Customer advised she recently purchased the unit and feels the unit doesn’t fill enough to wash clothes properly.I ran diagnostics test mode and found no valve errors.Explained how the unit operates and the amount of water depends on the amount of clothes and soap usage.Unit works as designed.All water lines were dry at the time of service.Job complete
Near Temple, TX 76502
Jonathan M
Job Details: 07/21/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Arrived on site for refrigerator that is not sealing properly. Inspected unit and work area. Found freezer door sealing properly but unit sweating at the top where the gasket touches the center million. I asked the customer whether they had seen any frost inside the freezer and they did not. Felt center million for heat exchange and found the Molien warm from the top screw for the handle and down to the bottom but from the screw up, the center mullion was cold water cold. I called Techline and spoke to Butch and SR# 7728365343. He had me take temperature in the freezer section and found the unit within range. He asked me to unplug the condenser fan and let the unit run for 10 minutes without the condenser fan running to see if the center mullion would change temperature. Found the upper portion of the mullion not changing temperatures and he bottom portion dropping in temperature. I called Techline back (Same SR) and spoke with Leon.