Arrived onsite to replace he motor once again. Repl motor. Tested unit. Unit tested good. No issues at this time. Job complete

Arrived on site for water leaking from icemaker. Ran diagnostics icemaker tray not rotating and reading that it passed water over filing icemaker tray without rotating and dumping ice. Replaced icemaker ran diagnostics passed ran fill test passed.

"Arrived on site to inspect refrigerator leaking water from the ice door area. Upon further inspection, I found water in the dispenser tray. Customer advised that the ice maker recently began to make ice again. I found the right RC door gasket torn from top corner to the bottom corner on the left side. I found the ice door is not sealing properly allowing warm air up into the ice bin and melting the ice causing it to leak through the ice door onto the tray. Also found the deli door reservoir, under the deli control, full of water and the deli door harness corroded and wires broken. Found the deli control corroded. Inspected the deli harness in the cabinet and found the brown wire to the harness broken.. I found wat in the bottom the RC section due to the RC evap drip pan being badly warped. I am ordering the right RC door gasket, left deli door, deli control, deli harness, RC evap drip pan assembly, CNOTE-SHIMS (4), clips, RC evap,motor/harness, CNOTE-AUTHORIZATION, CNOTE-2 HOUR JOB. Upon returning, all parts ordered including the ice door will need to be replaced. Also, the drain tube will need to be inspected and cleaned and sealed with silicone. No water leaks observed during service, office schedule return service if repairs are approved. ; ordrng 1 W11457241 (Drip pan assembly) and 1 W11087438 (RC evap motor harness) and 1 W10846057 (RC door gasket) and 1 W10815671 (Left deli door) and 1 WPW10769076 (Deli control) and 1 W11170612 (Deli harness) and 4 CNOTE (SHIMS (4))s and 1 CNOTE (AUTHORIZATION) and 1 CNOTE (2 HOUR JOB)"

"Arrived on site to inspect refrigerator leaking water from ice maker. Upon further inspection, I found a drop of water on the tray below the ice chute door. I inspected the ice door and found it not sealing properly and allowing warm air into the ice bin and melting the ice causing the leak. I removed the ice chute plate and found the plate gasket torn. Using some permagum, I sealed the plate to the door. ; ordrng 1 WPW10577864 (Separator)"

Arrived on job for complaints of no ice. Found the hose to the icemaker funnel block. Removed hose and removed ice. Reinstalled hose and test. No leaks detected at time of service

"Arrived on site for a wall oven not reaching proper temps. Upon arrival the customer stated they had their yearly inspection and they found the temps to low. I checked the temps with my thermocouple and found it working as designed. However, I did find the gasket not sealing properly allowing some heat to escape. I replaced the gasket. Unit is now working as designed. Call complete.

"Arrived onsite and replaced he fm sell and completely defrost evap, all checks good. Advised customer on repair"

Arrived on site to test unit for not pre heating. Found oven not responding. Did a hard reset to board and unit pre heating. Found ui not connected to Wi-Fi and lost communication to board.

"(MM) Arrived on site for LED in fridge not coming on. Upon arrival I noticed that the freezer LED and top of fridge was out. I replaced the light in the freezer and observed all lights were now illuminated. Unit is now working as designed. Called complete.

Arrived onsite for refrigerator not making ice. Upon arrival I found the RC at 34 and the FC at 4. I ran test 120 and it would not advance past sub test 01. I confirmed 12DC coming to the Ice maker. I found the lights flickered when I turned the ice maker on at the switch. I spoke with PR and we determined the IM motor is shorted causing a DC overload making the lights flicker. I replaced the ice maker and ran test 120 again. The new IM now goes through all tests as designed and shows a PA for PASS at the end of the test. I advised the customer to monitor ice production I called techline to report. SR#7731016088.No leaks detected during time of service. Job complete.

Arrived on site for SAFETY MW will not turn off Motor will not turn off When door is closed light inside the MW stays on inside the MW unless you open or close and the MW will not turn off when the door is closed keeps running. Found when door is closed the cooling fan runs (not blower fan) and interior light also remains on. Tested microwave and it was heating as designed. Tested blower fan and it also heats as designed. Found interlocks not seeming to latch properly. Removed interlocks and installed new interlocks. Microwave still not recognizing door was closed. Removed new interlocks and installed original interlocks. Called Whirlpool techline and they had me check the board. All checked good. Checked filter board and filter board was faulty. Job completed. SR 7731015361 David Tech LineSR 7730950501 Steve Safety Team

"Onsite for RC freezing food. Found water leaking into RC and out the front of unit. Inspected FC evap and found drain tube frozen over. Cleared drain, evap had partial frost pattern. Closed FC door and no change in frost pattern occurred. Unit needs SS repair. Ordering SS system parts and lock ring kit. Office to reschedule when part availability is known. ; ordrng 1 W11480426 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 W10896678 (Coupler) and 1 W10896677 (Coupler) and 1 W10897195 (Coupler) and 1 W11401413 (Coupler) and 1 W11401417 (Coupler) and 1 W11401409 (Coupler)"

Arrived onsite for agitator coming off. Upon inspection found bolt came loose securing wash plate and agitator to shaft. Secured bolt and tested. Unit is functioning properly. Job complete

"Arrived on site. Diagnosed a defective control on humidity drawer shelf,replaced control tested operation good."

"Arrived on site to diagnose refrigerator that has lost some cooling several times. Customer informed me that they have been able to empty and reset / defrost before and been able to get unit to cool again. I removed the evap cover and checked the frost pattern. I found the unit had a full frost pattern on the evap. I checked the air return vent and deli drawer vent and found no ice in the way. I noticed the fan had goo built up all over the connector on the motor side, and the connection looked like it was deteriorating. With fan failing it can cause issues with the DC circuit, which can also result in low cooling or intermittent component failures.

Arrived on site to diagnose an ice machine that is not producing. Found water valve failed and replaced it. All is working properly at this time and no leaks were found at time of service.

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit panel. Job Completed. Unit is now operating as designed.

Arrived onsite for ice maker no producing and found unable to complete harvest. Oderinf icemaker to repair. Office to reschedule. ; O-emld tckt

Arrived onsite for washer leaking. Upon inspection ran test and found on fabric softener test the dispenser would overflow causing a leak. The dispenser was clogged with debris and deposits. Cleared dispenser port and tested. Unit is no longer overflowing or leaking. If symptoms persist recommended replacing the fabric softener dispenser WH47X20140. No leaks present at this time. Job complete

"Arrived onsite for washer not spinning or draining. Upon inspection found unit does drain. Wet clothes are due to failed spin cycle. Isolated gearcase and is making a grinding sound. With tub inserted the shaft is worn and the basket does not spin in conjunction with the shaft. Unit will need Gearcase, inner basket, hub, wash plate, belt and cam replaced. Need AUTHO and office to reschedule.; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11454734 (GEARCASE ) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt)"

"Arrived on site to diagnose refrigerator with Icemaker not producing or dispensing ice. On arrival customer had informed me that at first ice had stopped dispensing, then stopped making and another company had made a repair on the door. I checked the harness on the freezer door and found the wiring harness mostly severed at the joint, too damaged to attempt any kind of repair. Unit will need a new door to resolve. Ordering door and AUTHO for extended warranty. Office to schedule if approved and we are able to get a door.; ordrng 1 LW11038917 (Black Stainless Door) and 1 Autho (Autho)"

Arrived onsite for range bake function not heating. Upon inspection found failed bake element. Replaced element and tested. Unit is functioning properly. Job complete

"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement confirmed it is cycling properly and it filled with water. Recommended to homeowner that first batch of ice to be discarded job complete"

Arrived onsite to install previously diagnosed parts. I found the unit had not been defrosted. I checked thermistor reading and it showed within range. I replaced the main control and advised the customer to defrost the unit and that should restore function. No leaks detected during time of service. Job complete.

Arrived on site to diagnose an oven that is giving error. Found possible electrical issue in breaker box causing the oven not to receive full voltage. Homeowner needs to have breaker box inspected by electrician.

"Arrived on site to replace drain pump from previous diagnosis. Replaced drain pump, tested unit, unit works good. No leaks detected. Job complete.

Arrived back on site to install previously ordered evaporator motor.Removed and replaced it and unit tested as designed.JOB COMPLETE

Arrived onsite and replace ui control assembly. Unit is now operating properly. Unit is now operating as designed.

Arrived onsite for range indicator light staying on. Upon inspection found right front switch failed.Replaced switch and tested. Unit is functioning properly. Job complete

Arrived on site for unit not agitating. Found loose pin connection in molex connector on actuator. Repinned connection. Ran diagnostics all checked normal. No water leaks detected at time of service.

"Arrived onsite for dryer issues. Upon arrival put unit in diagnostics and found stored error code R4E1 heater 1 failure. F4E4 L2 voltage error at ACU. Removed terminal block cover to check voltage

Arrived onsite for previously diagnosed parts. Upon arrival replaced grid and unit is now operating as designed. Job Completed.

"Arrived on site for no cool. Powered unit on compressor not powering on,checked voltage to inverter good 120vac and 6vdc,diagnosed a defective inverter,installed a new inverter powered unit on compressor powered on. ; used 1 W10629033 (Inverter) from stock"

Arrived onsite for freezer door not sealing. Upon inspection found door is warped. Top of door bowed and causing a gap in the seal allowing moisture to enter and freeze inside. Took pics in SD of gap and warpage. Need to order and replace door (white). Office to reschedule ; ordrng 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)

Arrived on site to replace from panel with console. Replaced part test unit and unit test good job complete.

Arrived onsite and found harness he been left unplugged causing ice to not produce. Secured harness. Unit is now operating properly.

Arrived on site for the inner door piece slides down and should not. Mullion does not engage in center bracket. Found mullion mounted properly. Inspected left side RC door cam and it looked good. Inspected left side RC hinge and it looked bent downwards. Compared to right side RC hinge and there was definitely more clearance under the right side hinge than the left side RC hinge. Ordering LEFT SIDE hinge to return and complete the repair. Also returning with rail mullion to be installed due to the original getting knocked around and not closing as designed. Will also be ordering cam to install only if new hinge does not allow the new rail mullion to engage into center bracket properly. ; ordrng 1 W10878115 (Hinge) and 1 WPW10505294 (cam)

Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site for no ice. Ran diagnostics no frost forming on evaporator plate diagnosed a leak in the system will need evaporator,compressor and drier. Job will need 2hrs; ordrng 1 Tj90sf8404 (Access valve) and 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 W10843121 (Drier), states that autho needed"

Arrived on site to replace pump for ice machine. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site and found control panel is unresponsive. Replaced control panel per previous technician diagnosis. washer is not responsive and will start a load, job complete"

"Arrived on site to test unit for not starting, random noises, and acting erratically. Found error code for long fill(f8e1) and latch not disengaging(f5e3). Ran diagnostics and found control acting erratically. Latch engaging as designed. Valve was not always opening on hot side when engaged and proper voltage present. Recommend replacing valve and control.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by failed bimetal. Replaced bimetal and all is working properly at this time. No leaks were found at time of service.

"Arrived on site for water leaking. Found fill tube rubber knuckle split causing water to leak while filling icemaker,uploaded damaged floors to SD-QuickPic. Replaced defective fill tube tube."

"Arrived onsite to the replace parts ordered. Switch, screws, burner, harness. Tested unit. Unit tested good. No issues at this time. Job complete"

"Onsite to install previously diagnosed parts. Found F9E1 diverter cant find position, F2E1 stuck key. Found water leaking out of diverter. Replaced sump and motor assy. Reassembled, ran diag test, unit fills, washes, heats and drains. No leaks after repair. Unit functioning as designed. Call complete."

Arrived onsite to replace previously diagnosed parts. Replaced suspension rods. Tested unit and unit is functioning properly. Job complete

Onsite to install previously diagnosed parts. Installed UI side panel and hv control. Didnt need fill tube since heater is working. Unit is now functioning as designed. Call complete.

Arrived onsite for refrigerator not making ice. Upon arrival found unit ice maker motor operating as designed but unit valve not sending water. Replaced and tested. Unit is now operating as designed. Job Completed.

Arrived on site to test unit for unit pre heating but then not turning back in. Found shorted board.

"Arrived on site And inspected refrigerator and found Icemaker Motor has failed, Icemaker funnel is frozen over. Used steamer to remove ice and after replacing Icemaker it cycled properly and filled with water. Recommended that homeowner discard first batch of ice, job complete"

"Arrived on site to replace control and moisture sensor from previous diagnosis. Replaced parts, tested unit, unit works good. Job complete."

Arrived on site for FZ and some fresh food lights out . Found and replaced FZ light module. Fixed light issues . Customer had another complaint of popping noise when opening right fresh food door . Ordering door latch and coupler . Call to set return ; ordrd 1 W11212164 (Door latch) and 1 W10505294 (Door coupler)

(M.M) Arrived on site for a range knob not turning. I checked the knob upon arrival and removed the knob to find the valve stem was also not turning.After replacing the valve I reassembled the unit and tested the burner. Unit is now working as designed. Call complete

"Arrived on site to diagnose MW oven combo with F9 Error. Found the F9 error is related to a failure of the lock motor, or the motor circuit. I attempted to partially disassemble the unit to get to the latch, but found unit has to come out of the wall in order to get the trim off. The unit has plastic cracking and breaking. Oven door needs to be removed in order to get to the screws for the trim. Door brackets are screwed in. Requesting 2nd tech to assist with door and oven removal to continue troubleshooting. I also noticed that when the unit is jiggled or shaken, the lights flicker, and we may have issues with the wiring harness. Unit is 30 years old. Requesting 2 man job and approval from AHS. ; ordrng 1 Autho (AHS Autho), states that autho needed"

"Arrived on site for no cool. Found excessive rust and corrosion on heat exchanger,powered unit on compressor powered on,removed evaporator cover found no frost forming on evaporator diagnosed a leak in the system unit will need a new evaporator,compressor,heat exchanger and filter drier.

"Arrived on site for microwave not heating . Found failed mag . Ordering mag ,cap , diode . Call to set return ; ordrd 1 W10850446 (Cap)"

"Arrived on site and inspected dryer and found nearest tumbling, heating is good, and airflow is showing good on meter. Took one picture. Customer had to vent to the exterior cleaned two days ago and dryer should be working properly. Discussed possibilities of moisture sensor not being contacted by small loads or single items. At this time dryer is operating properly, job complete"

Arrived onsite for rc not cooling correctly. Upon arrival inspected unit compressor found it was running but unit starting device was damaged causing it not to receive proper amps. Replaced and tested. Unit is now operating as designed. Job Completed.

Arrived onsite for unit not power on after plug was fixed by an electrician. Unit was getting the correct voltage. Upon further inspection of the unit. The motor needs to be replaced. . ; O-emld tckt

"Arrived on site to install previously diagnosed parts. Upon further inspection I found the heat grid physically broken now, and when powering the unit on the bin thermistor error code is flashing. I ohmd out the thermistor and it is now reading open. I ran a test cycle and found the units evap now getting a frost patter, but the water barely trickling out. This also indicates a failed valve. Ordering the valve, bin thermistor. I will return with all parts. Office to reschedule.; ordrng 1 W10881366 (Valve) and 1 WPW10511923 (Bin thermistor)"

Arrived on job for complaints of noise. Previous complaint was for drying but after vent cleaning company cleaned the inside of dryer it now makes noise. Will now need to have repairs to drum slides. ; ordrng 1 WE03X27679 (top bearing assembly) and 1 WE09X20441 (drum felt seal) and 2 WE3M51 (dryer bearing slide)s and 2 WE3M52 (dryer green bearing)s

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F30-long fill. Continued with testing and when the unit began test C1, it filled the tub halfway with water then shut down and the drain pump came on and drained the water. I tested the long valve and it showed good ohm readings. Following the tech sheet, the control must be replaced. I removed and replaced the main control and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for frost build up on evap cover . Heater has melted evap cover . Unit is not defrosting properly . Ordering heater ,harness , thermistor , evap cover and styrofoam. No water leaks detected at time of service. Call to set return ; ordrd 1 W10676682 (Evap styrofoam) and 1 2315539 (Evap motor) and 1 W11207397 (Control) and 1 W11200746 (Harness) and 1 W10316428 (Heater defrost) and 1 W10383615 (Thermistor .)"

"Arrived on site for PRIOR ISSUE Wet Clothes at the End of the Cycle - Top Load Washer. Placed in diagnostics and ran calibration. Calibration started with new control and calibration completed. Placed in auto diagnostics. Found splutch making same grinding noise when washer went into agitation. Same issue prior to replacing gear case last visit. Inspected splutch and found belt falling off. Called techline and they had me inspect suspension. When pressing down on basket it was bottoming out on floor. Raised all four legs to lowest position to raise washer. Techline recommended replacing the suspension W10780045 on return visit. Also ordering splutch kit W10721967, dust cover WPW10427633, and belt WPW10006384 due to damage. SR 7731020709 - Andrew; ordrng 1 WPW10006384 (Belt) and 1 WPW10427633 (Belt cover) and 1 W10721967 (Splutch Kit) and 1 W10780045 (Suspension kit)"

Arrived on site to test unit for no beeping and light not turning off. Test unit and found bad control board. Ordering new board office to reschedule ; O-emld tckt

Arrived on site to test unit for burning smell found plastic spoon stuck on element. Removed spoon and cleaned element test unit and unit test good job complete. Called safety and got Safety SR#7730947505.

"Arrived on site for dryer taking multiple cycles to dry load . Ran temp check (getting up to 200 , dropping to 120 . Taking long time to cool down to cycle heater back on . Also using vent test found restricted air flow . Recommended customer has maintenance clean . Job complete"

"Arrived on site to test unit for not responding. Verified proper voltage. Found console not responsive. Removed console and found connection had wiggled itself loose. Reconnected connection and console lit up instantly. Found element, cutoff and thermal fuse all tested good. Unit is now working as designed.

"Arrived on site to follow up on dishwasher that wasnt draining. Customer was able to siphon out the water and since get it to drain, but would not drain prior. They had an unresponsive control panel that was not allowing it to drain either. I was able to get the unit to fill and drain, but the drain seems fairly weak. I checked codes and found F3E3 OWI failed calibration, F1E1 Control stuck K2 relay, F8E2 cold water temp, F9E1 slow drain. Based in the error codes and the fact he control didnt respond, I recommended we replace the control, OWI and the drain pump. Drain line has been cleared and blasted twice and is not obstructed.

"Arrived on site to inspect washer not working. Upon further inspection, I found the UI console harness not connected from previous service call. Connected harness and tested. Unit is operating as designed. Had customer sign the waiver of damages when working with water due to unit continuing to leak while in operation.

Arrived onsite for fc lights. Not coming on upon arrival found top right light was at fault ordering unit light module. Office to reschedule upon receiving.; ordrng 2 W11462342 (Light)s

Arrived on site and found hinge assembly we win and door not engaging properly. Ordering hinge to repair. Office to reschedule. ; ordrng 1 W11126752 (Hinge) and 1 W11114011 (Hinge assembly)

"Onsite for SS repair. Gained access to compressor, punctured the drier and found no pressures. Removed condenser and found no refrigerant. Removed suction line and found refrigerant trapped on suction side of compressor indicating the compressor is not pumping properly. Installed new compressor, drier, and access valve. Ran a push pull test, compressor ran for 3 seconds and shut off. Ohmed compressor and found start windings open. The new compressor has failed and need to order new compressor. Office to reschedule when part availability is known. ; ordrng 1 WPW10143759 (Uv drier) and 1 WPW10507886 (Compressor)"

"2 degrees in FCOnsite for unit stopped making ice again. Tested IM harvest, fill, thermistor-all good. FC 2 degrees. Temp inside IM went no lower than 40 degrees. No signs of any defrost issues. IM fan intermittently working. At chassis harness, found 7.1 vdc for IM fan. Toggled IM fan on and off in diagnostics and found voltage turning on and off. Ordering new IM fan.; ordrng 1 W10846539 (Ice box fan)"

Arrived on site to install previously diagnosed parts. Upon arrival the customer stated that the door alarm issue has not occurred again since last service. We installed the new LED module. The unit began working as designed. (We used part W10695459 from job 302716).

Arrived on site and inspected dishwasher that was backfilling after a recent repair from another company.Confirmed the complaint and found the drain hose was stretched from the cabinet to the garbage disposal.I created a drain loop to prevent the malfunctions and unit tested as designed.Customer satisfied.JOB COMPLETE

Arrived onsite for noise during spin. Gearcase checks good. Lubricated belt t keep from screeching. Unit is now operating as designed.

"Arrived on site and inspected Cooktop and Found gas valve is on at source but there is no gas at burners. Removed screw cover on regulator and found it is stuck closed freed up diaphragm and all burners are now working. Took one picture of all burners on, job complete"

Arrived onsite for unit not cooling still in the refrigerator. Looked at the back on the evaporator cover and Saw a little bit of ice. Called tech line. Had me go through diagnostics and in test 28. Everything checks good. Said it could be an air flow issue with the evaporator. The fan in the evaporator checked good. Said the ice buildup could be an issue and try the unit in defrost mode. Spoke with Anthony got Sr#7731015650. Tested the defrost mode in diagnostics and can hear the defrost working. Ordered parts. Office to reschedule ; ordrng 1 W11314429 (PANEL UI) and 1 W11395639 (COVER EVAPORATOR ) and 1 W11450890 (MAIN CONTROL )

Arrived onsite for refrigerator water dispenser working intermittently. Upon arrival tested unit and dispenser is functioning properly. Valve is energizing and dispenser pad is working. Customer explained that when dispensing stops she removes filter and water dispensing is restored. This seems to be a water pressure issue. Pressure is being released when filter is removed and allowing water to flow again. Manually adjusted source valve to monitor for improvement. If unsuccessful customer may need a Reducer regulator and water line to to control the pressure. Regulator W10786952 and tube 8212547RP.

Arrived on job for complaints of no ice found the icemaker not working. Replaced icemaker and test. No leaks detected at time of service

Arrived on site to diagnose a dishwasher that is not draining. Found no mechanical failures to unit at this time. Advised homeowner garbage disposal must be ran anytime food is in it to prevent water from backflowing into dishwasher. No further repairs needed and no leaks were found at time of service.

Arrived on site to diagnose a washer that is not cycling properly. Found wiring connector for latch assembly not fully connected to control. Rewired latch properly and all is working properly at this time. No leaks were found at time of service.

Arrived onsite for unit not dispensing water or dispensing ice. Heard the unit dispensing water for ice maker. Checked voltage from the control board on the back of the unit. Voltage did not seem correct. Went ahead ordered new control. Spoke with SW to help with diagnose. Rescheduled with customer ; ordrng 1 W11043763 (cntrl-elec)

Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the unit is producing and dispensing ice ads designed but the customer has concerns because ice will intermittently fall out of the chute and onto the floor when not in use. I advised the customer that ice may be getting stuck in between the chute and ice door and when it melts it will fall out. The unit is otherwise working as designed and no leaks were detected during time of service. Job complete.

Arrived onsite for unit not getting to the agitating stage of the wash. Got pic of lease agreement. Put unit In diagnostics got F7E5 Shifter fault. Looked at the actuator and found that the connector some how worked its way out of the actuator plug in. Plugged the connector back on to the actuator. Tested unit with clothes in normal wash. Unit filled and got to the agitating stage. No leaks at this time. Job complete

"Arrived on site for ice maker leaking water. Inspected unit and work area. Advanced cycle ice maker and monitored operation. Found no overfilling and pressure was to ice maker. Found a faint hammer sound at end of fill cycle, indicating a bad inlet valve. Gained access to inlet valve and installed new. Tested water dispenser operation. All tested good, no water leaks detected."

Arrived onsite for dishwasher not cleaning dishes. Upon arrival found unit heats drains and fills unit wash motor is dead receiving voltage but inactive. Office to reschedule upon arrival of motor.; ordrng 1 5304519906 (Motor)

Arrived onsite for microwave not heating. Upon arrival found unit diode was blown. Checked wiring didnt see any substantial damaged.Replaced diode and tested. Unit is now operating as designed

"Arrived on site to inspect unit for not filling correctly and found the valve not engaging, replaced valve and lid. All functions returned. Complete"

"Arrived on site. Removed evaporator cover found traces of oil on manufacture weld joint on fresh food evaporator,replaced evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"

"Arrived on site ,replaced water valve . Ran diagnostics, all checked normal normal no water leaks detected at time of service.

Arrived onsite for range/oven with suspected gas leak. Upon inspection I found the ignitor drawing about 4 amps and ignited the gas burner as designed. I used the provided gas leak detector on the burners and valve stem but the detector did not detect any leaks. I found the flames at correct size and color. The customer had concerns with the ovens CO2 levels. I explained that the oven will put off co2 during heating and especially preheat because the burner stays on longer during cycles. But the co2 test would need to be done above the range near the console at the flues and not near the oven door or inside the oven. It is also recommended to run the hood fan while using the oven to ensure any excess co2 Is vented out. I also recommended getting a co2 detector and mounting it 20 to 30 feet over a doorway if there are still concerns. The oven is working as designed at this time and no gas leaks were detected during time of service.

Arrived on site to install previously diagnosed parts. Ran unit for quite some time and it is no longer making a sound at the time of service. Upon further inspection I found unit not screwed in on the upper middle shaft and a small gap there too. I advised the customer of this and how it can possibly cause a small rattle.

"Arrived on site to inspect unit for not draining correctly, upon inspection found the unit was full of damp towels, the customer did not feel the unit was draining correctly, tested drain pump with no issues, replaced control board due to pressure sensor issues. Instructed customer on use with all loads. Complete"

Arrived on job to replace previously damaged parts. After replacement test operation. No leaks detected at time of service

Arrived on job for complaints of no power. Found the UI not responding. Replaced UI and test

Arrived on site to diagnose a refrigerator that is frosting in the fc. Found small gaps in liner and sealed gaps with food grade silicone. All is working properly at this time and no leaks were found at time of service.

"Arrived on site to test unit for not dispensing ice. Found ice bin was frozen into place. Removed ice bin and found ice accumulated everywhere. Removed ice and ice maker. Found fill cup was frozen over. Fill tube was frozen over. Also found what appears to be a leak from filter head. And water accumulation on lower RC. Found water pressure was 72psi. Recommend installing a regulator, replacing fill tube, valve, filter head and ice maker. Handle was damaged on RC left door since move in. Needing new handle. Also need to replace ice container due to plastic yoke being stripped on rear side. Office to reschedule.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11045129 (handle) and 1 W11185686 (ice-contnr)"