Service History 645

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Temple, Texas 76504

Jonathan M

Job Details: 10/19/2023

"Don site for a washing machine that is not completing cycles. Inspected unit and work area. Ran into through diagnostics and found an F8 E1 (long fill) error code. Check the wall and turn the hot water valve turned off with the unit stuck on the warm wash setting. Ran the unit through an auto test and did confirm that no hot water was coming through. Turned on the valve at the wall and found the valve leaking water which is probably why the valve was turned off. Did advise the customer that their issue is that, because they dont have hot water being supplied to the unit, the unit is short cycling and is not completing the cycle. If I the customer to have their maintenance people come out to fix the valve and possibly the inlet hose. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Austin, Texas 78705

Leonardo

Job Details: 10/19/2023

"Arrived on site to inspect unit for broken glass top upon delivery. Upon closer inspection found glass top shattered. Replaced cook top, tested unit, unit running as intended. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Georgetown, Texas 78626

Sterling

Job Details: 10/19/2023

On arrival verified complaint of shaking everywhere. Found basket not fully punched through. Replaced basket. Checked spin with 1000g weight balanced and no excess vibration or noise. Operational test good. Job complete. No leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78626

Sterling

Job Details: 10/19/2023

"On arrival verified complaint of unit shaking. Found Wall damage (photo attached), frame damage (multiple photos attached), and basket is not fully punched. Per SP w11684122 basket will need to be replaced. Ordering basket and frame due to damage. Office to reschedule. Unable to run unit due to extent of damage. ; ordrng 1 W11172199 (Basket) and 1 W10596395 (Cabinet)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Georgetown, Texas 78626

Sterling

Job Details: 10/19/2023

On arrival verified complaint of no bake. Ran bake cycle had no ignition from igniter and no spark. Checked voltage found constant 53 vac on and off. Replaced the DSI board and unit no bake ps correctly. Ran operations check and all is good. Job complete. No gas leak detected during service.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Leander, Texas 78641

Miguel

Job Details: 10/19/2023

"Arrived on site for washer being loud. Customer says fill, wash are loud. But spin is very loud. Ran diagnostics. No fault history. No failures. All sounds are normal. Room amplify sound a bit but noise is normal. Call complete."

We serviced a

WHIRLPOOL VENTHOOD

Model WVW73UC6LS0

Near Manor, Texas 78653

Kimo

Job Details: 10/19/2023

"Arrived onsite for a vent hood that is getting loud after running for 10mis upon arrival I found that the unit was already running as the customer was using the cooktop. I noticed that the blower was set on high but the unit did not sound strange to me, I replaced the blower and found that the unit sounded quieter on the high setting compared to the the old blower. I monitored the unit for 10 minutes and found that the unit was operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Manor, Texas 78653

Kimo

Job Details: 10/19/2023

"Arrived onsite for a refrigerator that is not making ice. Upon inspection I found that the fill tube was frozen I am ordering the tube, ice maker and water fill valve as per Service Pointer #: W11560805 Rev. D; ordrng 1 W11455232 (ICEMAKER) and 1 W11395429 (TUBE-WATER) and 1 W11455388 (VALVE)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near New Braunfels, Texas 78130

Andrew

Job Details: 10/19/2023

Arrived on site to test unit for noise. Customer stated ice maker has been off and noise is no longer present. Recommend ice maker replacement. Office to reschedule. ; ordrng 1 W11455232 (Ice maker) and 1 W11455388 (Valve)

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/19/2023

Arrived on site and replaced doors. Found RH contact damaged on arrival. Office to reschedule. ; ordrng 1 W10726562 (RH trim cover)

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Manor, Texas 78653

Joe Z

Job Details: 10/19/2023

"Arrived on site with 2nd man to install previously ordered parts. Replaced drum assembly, stator, and rotor. Test unit and is operating as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Manor, Texas 78724

Kimo

Job Details: 10/19/2023

Arrived on for a refrigerator that when the door is opened the light doesnt turn on upon inspection I found that the switch is broken I replaced the switch and tested the unit and found unit operating as designed

We serviced a

WHIRLPOOL DISHWASHER

Model wdf331pahs1

Near Manor, Texas 78724

Kimo

Job Details: 10/19/2023

"Arrived onsite to install properly ordered parts. Upon arrival I installed the new latch,latch actuator,and latch springs and tested the unit and found the unit operating was designed no leaks job complete"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX0

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/19/2023

"Arrived on site to test unit for not starting. Found M/S was incorrect, updated M/S. Found error f9e1(not draining). Replaced faulty drain pump(W11462456) from truck stock. Unit now working as designed. No leaks detected. Job complete."

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Canyon Lake, Texas 78132

Andrew

Job Details: 10/19/2023

Called Techline and documented pics. Advised installation needs to be addressed to allow for proper air flow. Contractor was advised of issue. Job complete. SR#7737542257

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/19/2023

Arrived on site to test unit for check vent prompting and noise. Found blower wheel was stripped. Replaced blower wheel and unit now working as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Bastrop, Texas 78602

Joe Z

Job Details: 10/19/2023

"Arrived on site for making noise. Upon arrival ran diagnostics and there are no saved error codes. Ran automatic test and all components operate correctly. Inspected/test lower components, belt, actuator, motor and cam and are good. Ran a quick cycle and during agitation when agitator moves from clockwise to counter clock wise get a grinding sound everytime . Need to replace gearcase. Replaced gearcase W11449840 and cam W10721967. Test unit and is now operating correctly. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78738

Luis

Job Details: 10/19/2023

"Correct serial # HRB3555151Not a CBArrived on site for cooling complaint. Found evaporator incased in ice,ran diagnostics heater powered on diagnosed unit will need a new ui control,heater and bimetal; ordrng 1 W11567938 (Ui control) and 1 W11546981 (Heater) and 1 WP2182381 (Bimetal)"

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS20

Near Leander, Texas 78641

Maurice R

Job Details: 10/19/2023

"Arrived onsite for oven with no power. On inspection the breaker was tripped, I turn the unit on and started to preheat the unit and the it tripped the breaker. The customer said that there has been times where it stops heating but did not power down. I installed a new control board and tested again on bake it tripped the breaker. I reset the breaker and tried it on broiler and the same thing happen. Ordering the elements to return next Thursday 10/26/23. I took the cover off the outlet and the wires looked good. ; ordrng 1 W11617232 (Broiler element) and 1 W11545804 (Baking element)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Manor, Texas 78653

Kimo

Job Details: 10/19/2023

Arrived onsite for a DW that is not drying dishes properly upon testing the unit I found that the heater was good the control sending power to the heater. The dispenser was not leaking. Made sure all other functions worked. The I advised the customer to run the hot water at the sink before running the DW the I found out the the customer would use 2 detergent pods sometimes in the DW I advised her to just use one from now on and advised her that she didnt need to preference if shes using pods and then I asked if she could make this changes and monitor the unit to see If the unit improves as far as drying goes.

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near Leander, Texas 78641

Maurice R

Job Details: 10/19/2023

Arrived on site for oven not working. On inspection found the breaker was tripped. Reset breaker and heated oven to 350?. I was monitoring the temperature when it got to 350? it was only heating to on the high side 330? and 290? on the low side. I installed oven sensor and retested. Now at 350? high side is 373? the low side 337?. The oven is operating as designed. Informed the customer to let us know if the breaker keeps tripping.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hutto, Texas 78634

Blake

Job Details: 10/19/2023

Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the dispenser and both racks. I ran a test cycle and found the unit now operates as designed. No leaks observed durian service.

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US6HS00

Near Hutto, Texas 78634

Blake

Job Details: 10/19/2023

Arrived on site to Inspect cooktop. The front stainless trim is not sitting flush. It is bent up. I am ordering the cooktop resolve. Office to order parts and schedule service. ; ordrng 1 W11223312 (Cooktop)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Hutto, Texas 78634

Blake

Job Details: 10/19/2023

Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the spray arm and tested. The unit now operates as designed. No leaks observed during service. I instructed the customer on detergent use.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Hutto, Texas 78634

Blake

Job Details: 10/19/2023

Arrived on site to inspect dishwasher. I found error code F4E3. I found high resistance from the pump. I removed and replaced the pump assembly and tested. The unit now operates as designed. No leaks observed during service.

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Round Rock, Texas 78665

Lou

Job Details: 10/19/2023

"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, I removed and replaced the gearcase, cam and belt and calibrated the unit. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS05

Near Andice, Texas 78628

Lou

Job Details: 10/19/2023

"Arrived on site to install previously diagnosed and ordered part. Due to the front right valve not adjusting the flame from high to medium, I removed and replaced the valve and adjusted the gas flow and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near New Braunfels, Texas 78130

Andrew

Job Details: 10/19/2023

Arrived on site to test unit for console continuously cycling on and off. Recommended console replacement. Office to reschedule. ; ordrng 1 W11600370 (Console)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Pflugerville, Texas 78660

Kimo

Job Details: 10/19/2023

"Arrived onsite for a microwave that has no power. Upon arrival I tested the cavity thermistor and found that it had failed. I am ordering the thermistor and rescheduled for the 10/25/23; ordrng 1 W11224856 (Thermostat, Cavity)"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Georgetown, Texas 78628

Lou

Job Details: 10/19/2023

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the burner not coming on. Using my vent test kit, I tested the airflow to,the unit and found it passed the first two tests, but I still recommended the customer have the vents checked for safety. I disassembled the unit and found the sensor damaged and the ignitor had shorted out. I removed and replaced both parts and tested and unit is operating as designed. I reassembled the unit and retested and it continued to operate as designed. No gas leaks detected and no lint observed during service, job completed."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Elgin, Texas 78621

Joe Z

Job Details: 10/19/2023

Arrived on site to install previously ordered parts. Replaced timer W11685947 and knob W11675852

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Elgin, Texas 78621

Joe Z

Job Details: 10/19/2023

Arrived on site to install previously ordered part. Installed square on FC door. Door switch now activates correctly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, Texas 78754

Leonardo

Job Details: 10/19/2023

Arrived on site to replace heating element for bad bushings per safety. Replaced heating element tested unit unit is running as intended. No leaks at this time. Job complete.

We serviced a

KITCHENAID COOKTOP

Model KCES550HBL00

Near Austin, Texas 78744

Leonardo

Job Details: 10/19/2023

Arrived on site to inspect cooktop for not powering on for all burners. Customer answered door bell stating they wouldnt be available today. Office to reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Austin, Texas 78747

Leonardo

Job Details: 10/19/2023

"Arrived on site to inspect unit for lights flashing and not draining. Upon closer inspection found no error codes light flashing was the start buttoning, meaning the door was disengaged or latch itself is going bad. Could not find any issue with the unit at this time. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HBS00

Near Georgetown, Texas 78633

Gerry C

Job Details: 10/19/2023

"Arrived to inspect ice production issues. The water valve would only allow a few drips to enter the unit and I removed and replace the valve. I then found the unit would cycle the power intermittently at the end of the external drain pump cycle. I removed and replaced the pump and found the circulation pump/sensor incorrectly reading water levels. During replacement of the circulation pump, I discovered the mounting screw for the reservoir would not secure the reservoir and that the insert was improperly installed. I advised the MFG tech assist of my findings and was informed that it was a non-serviceable part. The unit has been sent to engineering for further review and the customer will be contacted directly if the unit will be replaced. SR# 7737598520. I left the unit disconnected from power and water."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/19/2023

"Arrived on site to replace previously diagnosed dual valve, replaced and tested, unit is now running as designed, job completed"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Leander, Texas 78641

Miguel

Job Details: 10/19/2023

"Arrived on site for f3e3 error. Customer turned unit off cause fan was always on and errors kept showing, also found f1e1. Replaced main control board. Reassembled and verified operation. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Andice, Texas 78628

Miguel

Job Details: 10/19/2023

Arrived on site for compressor not starting. Recovered refrigerant. Replaced compressor and filter dryer. Used nitrogen to check for leaks. Vacuumed and recharged. Verified operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/19/2023

"Arrived on site to test unit for no ice production, tested unit found it making ice but extremely slow unit is cooling properly replaced ice maker and advised customer to monitor, at this time job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Austin, Texas 78724

Wesley

Job Details: 10/19/2023

Sr#7737598118 spoke Derek found unit overcooling the fridge and freezing food. Sub freezing. 10f in freezer. Frost pattern not full favoring the top loop. Techline recommended replacing the freezer thermistor due to reading out of range. Replaced the freezer thermistor. Suspecting under charge due to frost pattern and subsequent overcooling. Customer will report back in event of ongoing failure.

We serviced a

WHIRLPOOL WASHER

Model Mvw6200kw2

Near Austin, Texas 78724

Wesley

Job Details: 10/19/2023

Arrived onsite and replaced the control and drain pump together. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, Texas 78754

Wesley

Job Details: 10/19/2023

Arrived onsite for not draining and found unit wiring harness needed to be repaired to restore drain function. In event of repeat failure send the wiring harness. Provided customer instruct on repair. All else checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near Austin, Texas 78726

Paul

Job Details: 10/19/2023

Arrived onsite for a range to replace the previous diagnosed parts. I replaced the right front infinite switch and tested the burner. All is working as designed and the lights are working properly now. Office to charge CC on file for the repair. Call complete.

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Austin, Texas 78750

Paul

Job Details: 10/19/2023

Arrived onsite for a microwave that will beep when its off and stuff will start scrolling across the screen. The customer had a video of this happening since the previous repair. I replaced the console and the console electronic control. I tested the unit and all is working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Liberty Hill, Texas 78642

Miguel

Job Details: 10/19/2023

"Arrived on site for oven showing f1e1. Removed from counter. Replaced control board, verified operation. Call complete."

We serviced a

WHIRLPOOL DRYER

Model MED7230HW3

Near Austin, Texas 78750

Paul

Job Details: 10/19/2023

Arrived onsite for a dryer that turns on but doesnt always heat and when it does the clothes are not getting dry. I tested the dryer and found no airflow but the dryer was heating. I found the temp at the lint screen only getting to 120 degrees with the dryer on high. I found the temp hardly changing. I removed the vent hose from the dryer and the temp at the lint screen shot up to 200 degrees. I showed the customer. I explained to the customer that the house vent is restricted and needs to be cleaned. Call complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Belton, Texas 76513

Jonathan M

Job Details: 10/19/2023

"Arrived on site for a washing machine that is sparking whenever the unit is plugged in. Inspected unit and work area. Did confirm the customers complaint and spoke to SW. I was advised that because the unit is immediately calling for power, this is normal. The customer also complained about the unit not starting a cycle. Found the agitator spinning when the unit was trying to spin the basket and it would not shift into the spin position. Gained access underneath and found the slider broken. I replaced the slider with a slider from truck stock. Tested the unit and the unit began to work and operate as designed. I called whirlpool safety team and spoke to Kent SR# 7737574734. He advised that he know that the file and to make no further repairs at this time. Call complete.; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Copperas Cove, Texas 76522

Tyler

Job Details: 10/19/2023

Arrived on site for microwave making a loud rattling buzz when heating. Upon arrival confirmed noise and traced it to the cooling fan. Found motor stem wobbling and blade cracked and rubbing against housing. Rescheduled customer for 10/26/23 to finish repairs. Ordering W10533503 cooling fan blade ; ordrng 1 W10533503 (Cooling fan blade)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Dripping Springs, Texas 78620

Luis

Job Details: 10/19/2023

"Arrived on site for loud noise. Diagnosed a defective damper control,replaced damper control powered unit on loud noise no longer present"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Austin, Texas 78737

Luis

Job Details: 10/19/2023

"Arrived on site for freezing in fresh food,moisture on mullion and ripped gasket. Replaced defective right door gasket,removed mullion checked ohmed heater passed checked continuity passed,reinstalled mullion adjusted mullion setting. Adjusted gasket on icebox housing to make a better seal connection between liner."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Hutto, Texas 78634

Blake

Job Details: 10/19/2023

"Arrived on site to inspect dishwasher leaking. I found no leaks during the test cycle. I found water residue on the bottom inside corner of the door. I am ordering the lower door seal, door gasket, and spray arm to resolve. Office to order parts and schedule service. ; ordrng 1 W11252794 (Lower seal) and 1 WPW10491331 (Spay arm) and 1 W11498831 (Door gasket)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Copperas Cove, Texas 76522

Tyler

Job Details: 10/19/2023

"Arrived on site for dryer not turning on. Upon arrival found no errors in diagnostics. Upon further inspection found ui passed diagnostics key test. Tested dryer with vent test kit and found signs clog. Inspected exhaust hose and found water and lint in hose backed up from clog in home exhaust vent. Instructed customer that dryer was over heat8ng and shutting off as a safety precaution due to clogged venting, and instructed them on getting a dryer vent cleaning done to prevent potential fire hazard. Dryer is working as designed. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Robinson, Texas 76706

Jonathan M

Job Details: 10/19/2023

Arrived on site for a washing machine that is making a grinding noise. Inspected unit and work area. The customer showed me a video what was happening and it sounded like the cam was grinding against one another. Checked underneath and found part of the cam worn due to the inner teeth grinding. Found the shifter was not shifting the cam all the way for agitation. Replaced the cam and actuator and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78747

Leonardo

Job Details: 10/19/2023

"Arrived on site to replace dented door on microwave. Replaced door, tested unit unit is running as intended. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Fort Cavazos, Texas 76544

Tyler

Job Details: 10/19/2023

Arrived on site for washer not starting cycles or locking lid. Upon arrival I found f5e3 in diagnostics. Found latch broken and replaced it. Found washer working as designed With no leaks. Call complete

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Killeen, Texas 76542

Tyler

Job Details: 10/19/2023

"Arrived on site for dryer needing previously diagnosed timer and knob, upon arrival replaced parts and tested dryer. Found it working as designed, call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB10

Near Hillsboro, Texas 76645

Jonathan M

Job Details: 10/19/2023

"I dont say for a refrigerator that makes ice, but is slow production. Inspected unit and work area. The customer advised that the unit takes 2 days to fill up the ice container and her old one seem to work a lot faster. She advised that she wasnt sure if that was an issue or not, but wanted to have it checked. I did check the freezer and found the freezer at 0?F. I did explain to her that in her owners manual, it does say that the unit can take up to three days to fill up the ice container. I ran the unit through harvest in dead. Find the unit working an operating as designed. Did advise the customer that these icemakers are a little slower than previous models and thats a long is the unit is making ice consistently, the unit is working as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Austin, Texas 78747

Scott

Job Details: 10/19/2023

"Arrived on site for washer flashing sd error code . Ran diagnostics got suds error code . Hot water fill a little slower to fill. No suds during test . Customer is following loading ,soap usage and regular cleaning . Ordering water level sensor and hot water valve . Call to set return ; ordrng 1 W11316246 (Wl switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Buda, Texas 78610

Scott

Job Details: 10/19/2023

"Arrived on site for no cool fresh food . Ran diagnostics. Dampner and fans, compressor running . Found frost build up on evap cover . Steamed evap out . Found wire to defrost heater had backed out of molex . Reinstalled connection securely . Ran heater test again and unit is now defrosting properly . No water leaks detected at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Buda, Texas 78610

Scott

Job Details: 10/19/2023

Arrived on site for strong chemical smell . Ran temp checks . Both sections are normal checks . Could smell something but couldnt pin point if food related. Smell is not electrical or burning . Ran fan and heater. Nothing on element . Fan and Dampner checking normal. Called tech line documented finding . They asked to check compressor area . Nothing unusual. Drip pan is clean and has clear water . Fans running . Tech line recommended taking everything out and washing down with warm soap water including washing shelving and door bins as well as dumping out ice and washing ice bucket . Also throwing out any expired items from both sections . No water leaks detected at time of service . Job complete Sr #77375954901. Collected 162.36 AUTHO 94HWV3

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Kyle, Texas 78640

Scott

Job Details: 10/19/2023

Arrived on site for washer not starting . Ran diagnostics and unit would just hum while agitating and spin cycles . Found capacitor damaged and small leak . Replaced cap and re ran diagnostics. All checked normal. No water leaks detected at time of service . Job complete .

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Uhland, Texas 78640

Scott

Job Details: 10/19/2023

Arrived on site for washer walking around . Found one of the suspension rod had popped out of right front . Replaced all rods . Ran diagnostics and all checked normal. No water leaks detected at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Del Valle, Texas 78617

Scott

Job Details: 10/19/2023

"Arrived on site for washer not performing properly . Ran diagnostics got 7-6 , 0-3,7-1 error codes . Unit is not agitating or spinning correctly and making weird noise . Found cam has failed . Replaced cam . Unit passed test wash . No water leaks detected at this time. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Andice, Texas 78628

Maurice R

Job Details: 10/19/2023

Arrived onsite for dish not drying. On inspection the customer had not filled the rinse aid compartment. I informed the customer that theses units need the rinse aid to help dry the dishes. He also was complaining about all the water in the bottom of the unit. There was water were the strainer is located. I showed him how to drain the extra water from the dishwasher. I told you can use Affresh or vinegar to help keep the dishwasher clean. No water leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Andice, Texas 78628

Maurice R

Job Details: 10/19/2023

Arrived onsite for washer jumping while in spin cycle. I put the unit in diagnostics mode and during the spin cycle the basket hit the side of the washer. I tested the shocks in they are worn out. It bounce a few times when pushed down. Ordering a new basket and suspension. No water leaks detected during service. Office to schedule once part arrives.; ordrng 1 WTW4855HW3 (Basket assembly)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/19/2023

"Arrived on site to test unit for errors, tested unit found F1E1 error present, internal board failure, will need to replace control to fix issue, ordering control office to reschedule ; ordrng 1 W11620481 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/19/2023

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Belton, Texas 76513

Jonathan M

Job Details: 10/19/2023

"Arrived on site to install previously diagnose parts. Inspected unit and work area. I replaced the gear case and cover shield and tested the unit. The unit began to work and operate as designed. Did hear some hoses banging off the back of the wall and the customer advised those were also issues. I did explain to the customer of that because the unit is vibrating, the hoses off the back end up, knocking against the back panel. The customer requested that I pull it a little further away from the wall to alleviate some of the noises. Call complete."

We serviced a

WHIRLPOOL WASHER

Model wtw5057lw0

Near Kyle, Texas 78640

Scott

Job Details: 10/19/2023

Arrived on site for washer not starting cycle . Found latch base broken and a tab on bezzel broken off . Replaced latch and bezzel . Ran diagnostics all checked normal no water leaks detected at this time. Job complete

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near San Marcos, Texas 78666

Andrey

Job Details: 10/18/2023

"Arrived on site to replace previously diagnosed control and motor, replaced and tested, unit is now running as designed, job completed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Belton, Texas 76513

Jonathan M

Job Details: 10/18/2023

Arrived on site for a refrigerator that is making a roaring sound. Inspected unit and work area. Checked around the refrigerant lines and found no evidence of noise is being made by any refrigerant lines touching anything. The customer advise if the issue is more prevalent in the freezer. Gained access to the evaporator in evaporator fan and found a big ice pump Above the fan assembly. Found a water trail leading from the icemaker filter up down the backside of the unit. Attempted to drop the icemaker and did confirm that water was leaking from the fill tube and shoot. Was unable to adjust the shoot at all to fix it. spoke to CS and ordered all parts. He said we needed. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W10823511 (Fill tube) and 1 W11645360 (Water chute) and 1 W10861184 (Water clamp) and 1 4387491 (Insert)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near San Marcos, Texas 78666

Andrey

Job Details: 10/18/2023

"Arrived on site to replace previously diagnosed tub, replaced and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near New Braunfels, Texas 78130

Andrew

Job Details: 10/18/2023

Arrived on site to test unit for periodically thawing itself completely. Found compressor is pulling 2amps. Recommend compressor replacement. No lockrings required. Ordering parts and office to reschedule. Needing 2hrs on return visit. ; ordrng 1 W11547313 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve) and 2 W10841140 (Clear silicone)s

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near San Marcos, Texas 78666

Andrey

Job Details: 10/18/2023

"Arrived on site to test unit for oven not igniting, tested unit found no response from broil or bake igniters, replaced spark module and tested, unit is now igniting properly, tested 4-5 time on each igniter with no issues, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Seguin, Texas 78155

Andrey

Job Details: 10/18/2023

"Arrived on site to test unit for blinking lights, tested unit found sensing blinking, inspected under unit and found no loose connections or broken wires, cycled power and put unit into diagnostics, unit completed diagnostics with no issues and not displaying any error codes, started a normal cycle unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near San Marcos, Texas 78666

Andrew

Job Details: 10/18/2023

Arrived on site and replaced previously diagnosed compressor. Vacuumed system and held pressure for 30mins. Charged system to specs with 54g of R600a. No signs of any refrigerant leaks. Frost pattern developing as designed on evap. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Kyle, Texas 78640

Leonardo

Job Details: 10/18/2023

"Arrived on site to replace control board per previous tech. Replaced control board, tested unit, unit is running as intended. Job complete."

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Austin, Texas 78735

Leonardo

Job Details: 10/18/2023

"Arrived on site to replace wrong colored console with correct color console. Switched out consoles, tested unit unit, unit is running as intended. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Buda, Texas 78610

Joe Z

Job Details: 10/18/2023

"Arrived on site for squeaking and leaking oil. Upon arrival ran diagnostics and there are no saved error codes. Raised unit to inspect lower components. Found gearcase is leaking lots of oil, cam pulley and belt are worn. Inspected washplate and is seized on gearcase shaft and will need to be broken off to replace. Need Autho for gearcase, cam, belt, and washplate. Office to reschedule ; ordrng 1 W11239857 (Belt) and 1 Autho (Autho)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Hutto, Texas 78634

Blake

Job Details: 10/18/2023

Arrived on site to inspect dryer. The large knob has cracked and stripped the timer. I am ordering the timer and knob to resolve. ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Burnet, Texas 78611

Maurice R

Job Details: 10/18/2023

"Arrived onsite for ice machine no power. On inspection the breaker was good, the outlet had voltage. I pulled the unit out and when a was removing the drain pump the unit came on. I moved it again and the pump turn off. Installed new pump and tested the unit. It was making ice when I left. The unit is operating as designed."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Georgetown, Texas 78628

Miguel

Job Details: 10/18/2023

Arrived on site with parts for timer. Customer had vents professionally cleaned. Removed control panel. Removed and replaced timer and knob. Found unit was not heating. Removed back panel and found thermostat wire had been disconnected. Reassembled and verified operation. Vent is good now. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model KMBP100ESS03

Near Georgetown, Texas 78628

Sterling

Job Details: 10/18/2023

On arrival replaced the temp sensor per previous diag by GP Ran test cycle again and unit did not heat past 225 set at 350. During this test it preheated and then said to insert food. Opened and closed door. Verified probe placement and hit start. 5 min in and the UI fails. Verified voltage to the ui is 14VDC under load. Reached out to service management and was advised to replace both the main and the ui at the same time. Ordering W11375458 console. Used temp probe but unable to verify probe in service mode. Advised to collect on return after further checks completed. Rescheduled for 10/25; ordrng 1 W11375458 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Andice, Texas 78628

Miguel

Job Details: 10/18/2023

Arrived on site for refrigerator making noise. Stops when door is opened. Unit was found unplugged. Cleaners said they had a bunch of towels underneath as it defrosted. Plugged in and ran diagnostics. All sensors passed. Fans working. Diffuser is good. Compressor turns on but had incomplete frost pattern. Tested and verified defrost heater is working. Recommend new compressor. Ad used customer office will call to schedule. ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Coupler) and 1 R600 (R600) and 1 Nitrogen (Nitrogen)

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Kingsland, Texas 78639

Maurice R

Job Details: 10/18/2023

Arrived onsite for washer inlet valve stripped. On inspection the installer used Teflon tape on the threads. The hose couldnt seal against the valve. I removed all the Teflon tape off the threads and installed the hose. I did this on the cold and the hot valves. I turn the water on and waited for 30 minutes to see if the valve would leak. No water leaks detected during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Andice, Texas 78628

Miguel

Job Details: 10/18/2023

Arrived on site for parts for dishwasher not working and panel being damaged. Removed and replaced control panel ( includes new ui) and the main control. Reassembled and verified operation. Call complete. No leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Leander, Texas 78641

Miguel

Job Details: 10/18/2023

"Arrived on site for washer making a grinding noise. Found f7e1, ran diagnostics and when unit went back to wash from spin at end of diagnostics I confirmed noise coming from actuator. Removed cam and found evidence of oil from gearcase. Removed top panel removed drum. Replaced gearcase, actuator, and splutch. Reassembled and verified operation. Call complete."

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ08

Near Seguin, Texas 78155

Andrey

Job Details: 10/18/2023

"Arrived on site to test unit for not cooling properly in RC, tested unit found evaporator completely frozen over with no air flow into RC, activated heater in diagnostics but getting no heat, unit has a defrost system failure, will need to replace control, UI, thermistor and heater harness assembly,ordering parts, advised customer that unit needs to be unplugged 24-48 hours before our next appointment rescheduled for 10/25; ordrng 1 W11650662 (Heater harness assembly) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor) and 1 W11518204 (UI control)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Austin, Texas 78723

Matthew

Job Details: 10/18/2023

Arrived onsite for unit leaking gas. Upon arrival inspected unit. Found the knob failed and will not allow valve to be completely shut off. Called safety team for documentation. SR#7737569036. Safety approved replacement. Ordering knob. Office to reschedule ; ordrng 1 W11620567 (Knob)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Kyle, Texas 78640

Joe Z

Job Details: 10/18/2023

"Arrived on site for making noise. Upon arrival,ran diagnostics and there are no saved error codes. Inspected gearcase and suspension and are good. Found Service pointer w11695259 for Vibrating rear panel and are service pointer W11520474 for noise from control. Test control per service pointer .need to replace rear panel, and control. Ordering rear panel , control, and belt to have on hand. Office to reschedule ; ordrng 1 W11170319 (Control) and 1 WPW10006384 (Belt) and 1 W11486091 (Rear panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Kyle, Texas 78640

Joe Z

Job Details: 10/18/2023

Arrived on site for unit not dispensing fabric softener. Upon arrival ran diagnostics and there are no saved error codes. Ran automatic test and unit operates correctly. Customer was not selecting fabric softener setting on rinse options. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Uhland, Texas 78640

Joe Z

Job Details: 10/18/2023

Arrived on site to install previously ordered part. Replaced control W11620481. Test unit by preheating oven to 350. Unit preheated and is operating correctly. Unit is operating as designed. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW4

Near Kyle, Texas 78640

Joe Z

Job Details: 10/18/2023

Arrived on site for F7-E1 error code. Upon arrival customer states that the unit has been operating correctly. I ran diagnostics and there are no saved error codes. Ran components test and all components operate correctly. Ran automatic test cycle and test passed. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Manor, Texas 78653

Matthew

Job Details: 10/18/2023

Arrived onsite to replace failed gasket. Replaced and tested. Unit is functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Paige, Texas 78659

Matthew

Job Details: 10/18/2023

"Arrived onsite for cycle disruption and unit erroring out. Upon arrival inspected unit. Tested and confirmed error codes. F6E3 communication ACU, F7E9 Locked rotor, F0E3 overload, F6E2 communication UI, F2E1 stuck button . F6E2 and E3 Were most repetitive. Replaced control and console. Calibrated and tested. Unit is functioning properly. Job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HC1

Near Cedar Creek, Texas 78612

Matthew

Job Details: 10/18/2023

Arrived onsite for unit making noise during spin. Upon arrival customer had several recordings. Inspected and found rotor bolt laying on the floor underneath the unit. Secured bolt and tested. No noise at this time. Customer will monitor. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Del Valle, Texas 78617

Matthew

Job Details: 10/18/2023

Arrived onsite for unit stopping by itself. Upon arrival inspected unit. Found door catch loose. Used truck stock catch W11429587 and replaced. Door is closing properly. Called customer later on in the day and last cycle run completed properly . Job completed

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Georgetown, Texas 78626

David Z

Job Details: 10/18/2023

Arrived on site to follow up on washer not completing cycles. Customer advised issue has been ongoing and reducing load sizes has made no difference. I tested the unit in diagnostics and attempted to manually run fast agitate. Found control cycles power and resets every time i try and spin or agitate. Replaced capacitor and control and retested. Found all functions working as designed. Repair completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB05

Near Killeen, Texas 76543

Tyler

Job Details: 10/18/2023

Arrived on site for refrigerator needing previously diagnosed housing and light module. Upon arrival installed both parts. Found lights working but found no housing internally broken and leaking water out and not sealing shut around filter at all. Rescheduled customer for 10/24/23 to complete repairs. Reordering W10862460 housing. ; ordrng 1 W10862460 (Housing)