Near Georgetown, TX 78628
Jonathan
Job Details: 06/26/2019
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for oven top glass foggy up when using the bottom oven. Performed diagnostics mode and checked fault codes, no fault codes. Tested upper and lower cooling fan. Inspected gasket and doors. Found adhesive worn out on UI and bubbling up. Will need to replace UI. Spoke with customer on user care guide. ; ordrng 1 W10864166 (UI)"
Near Austin, TX 78724
Joseph C.
Job Details: 06/26/2019
MICROWAVE WHIRLPOOL WMH31017AB2 Arrived on site for “no heat being created” complaint. Inspected unit and found magnetron wire to be loose and not carrying full current to magnetron. Adjusted connection and reconnected to magnetron. Tested unit. Unit is performing as designed.
Near Austin, TX 78738
Robert
Job Details: 06/26/2019
FREEZER WHIRLPOOL WRX988SIBM03 Arrived on job to replace control. After replacement test operation still not working test voltage from control no 1w0v from control. Call TEC line and they said that the door switch was bad had me check connections. ; ordrng 2 WPC3680310 (light switch)s
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/21/2019
OVEN WHIRLPOOL WFC150M0EW3 Arrived on site for unit not baking properly. Had customer preheat unit at 7:40 AM. Observed temperatures and they were correct. Unit is working properly.
Near New Braunfels, TX 78130
Luis
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Removed both evaporator covers found no oil or trace of leak,installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran test 4 let unit run. Powered unit off found small trace of dye on metal clip from thermistor on fresh food evaporator. Installed a new fresh food evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78731
Tyler B.
Job Details: 06/21/2019
WASHER MAYTAG MVWB835DW1 "Arrived onsite for unit banging noise, found wash plate stripped out, found all else in good condition. Replaced wash plate and tested good no leaks on site"
Near Killeen, TX 76543
Arthur B.
Job Details: 06/21/2019
RANGE WHIRLPOOL WFC150M0EW3 Arrived onsite for customer complaint of free standing range not heating properly on stove portion. Tested all elements and advise customer that the new design coils will keep the outer ring on and cycle the inner rings. This is due to uL regulations that came into effect 6/2018. Advised tenant of findings. Unit works as intended. No other issues found.
Near Austin, TX 78704
Wesley
Job Details: 06/21/2019
DISHWASHER GE GSD5114D01AA "Arrived on site and found control faulty and possible failed motor assembly. Symptom of no sporadic draining and no wash function. ; ordrng 1 WD19X10015 (pump) and 1 WD19X10021 (housing pump asm) and 1 WD21X10091 (control asm)"
Near Lorena, TX 76655
Arthur B.
Job Details: 06/21/2019
REFRIGERATOR AMANA SCD25TL "Arrived onsite to install new compressor,dye drier and stub to SxS refrigerator from prior visit’s diagnosis. Evacuated system, removed compressor. Installed compressor,dye drier and stub using braising methods. Vacuumed down system to -25psi. Charged unit with 5.25oz of R134a refrigerant. Powered up unit. Good frost pattern on evaporator. Good air flow as well. No other issues found. No water source connected to unit at time of service."
Near Austin, TX 78757
Cliff
Job Details: 06/21/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site to diagnose a washing machine that is not dispensing soap properly. Tested all parts and components and found no mechanical failures at this time. Advised customer on proper soap usage and operation of dispenser system. No further repairs are needed at this time and no leaks were found at time of service.
Near Killeen, TX 76543
Joel G.
Job Details: 06/21/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site to diagnose fridge making ice slowly. Found 22 degs in the ice room and 15 degs in frz. Accessed the evap and found it has a good frost pattern but the top of it is building up frost/ice and not allowing proper heat removal. Removed ice and verified operations. Informed customer to give unit at least 48 hours for proper ice production and temps to reach set temp. Verified no water leaks at time of svc call."
Near Austin, TX 78731
Cliff
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on site to diagnose refrigerator with a no cool condition. Tested unit and found weld from previous repair at top and filter dryer did not hold and refrigerant has leaked out of the sealed system. Repaired weld and pulled unit into deep vacuum and insured unit held vacuum for extended period of time. Charged unit with manufacturers recommended amount of refrigerant. Found all is functioning properly after testing and no leaks were found at time of service.
Near Woodway, TX 76712
Al
Job Details: 06/21/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect washer not draining.Ran diagnostics test mode and unit did not drain.Removed and replaced the drain pump.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service Customer satisfied JOB COMPLETE
Near Seguin, TX 78155
Kevin
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on site and inspected refrigerator and found pantry UI has failed uninstalled it and found recess in left pantry door is full of water and harness has corroded. But I need to bring back a new pantry door, uSER INTERFACE, and to ensure repair on the next visit harness and left hand side adapter. No water leaks from connections at time of service.; ordrng 1 W10815678 (dor-fip ss) and 1 W11170612 (HARNESS) and 1 W11294509 (ADAPTER) and 1 WPW10769076 (cntrl-elec)"
Near Austin, TX 78759
Robert
Job Details: 06/21/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on job for complaints of lights not working. Replaced 3 lights and control.
Near Austin, TX 78731
Tyler B.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Arrived onsite for unit leaking under drawers , removed cover and found evap clear, found drain clogged, cleaned drain tubes and tested good, no leaks on site
Near Austin, TX 78731
Tyler B.
Job Details: 06/21/2019
WASHER MAYTAG MHW5100DW0 "Arrived onsite for unit turning on and off and flashing lights, found when powered on unit would stay on thank power off and on in less than a second increment,found the control console to be shorted and would need console to complete repair,
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/21/2019
DRYER WHIRLPOOL DLEX7177WM "Arrived on site for Noisey operation. Unit will need tub supports, belt, and idler pulley. ordrng 1 4400EL2001F (BELT)"
Near Wimberley, TX 78676
Robert
Job Details: 06/21/2019
DRYER SAMSUNG DV431AEP/XAA Arrived on job to replace tension. After replacement test operation.
Near Austin, TX 78721
Joseph C.
Job Details: 06/21/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for “leaking from back or bottom” complaint. Inspected unit and found drain hose to have hole in it. Removed hose from vacant unit and installed. Will need to replaced hosed used. Ordering new drain hose for D2C. Unit is performing as designed and has been calibrated. No leaks detected, at time of service.; ordrng 1 D2C (D2C) and 1 W11244231 (hose)"
Near Waco, TX 76708
Al
Job Details: 06/21/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect F8E1 LONG FILL error code.Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE
Near Austin, TX 78750
Cliff
Job Details: 06/21/2019
REFRIGERATOR KENMORE 795.79773.900 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found defrost failure and broken drawer rails causing unit not to close properly as well.
Near Elgin, TX 78621
Scott
Job Details: 06/21/2019
COOKTOP KITCHENAID KICU569XBL00 "Arrived on site for burners working sometimes . Checked cookwear , all good . Will need to order display . Please call to set return visit .; ordrng 1 WPW10396615 (display)"
Near Canyon Lake, TX 78133
Luis
Job Details: 06/21/2019
FREEZER MAYTAG MFI2570FEZ00 "Arrived on site for no cool. Found partial frost pattern,pierced low side found low side reading +15 diagnosed faulty compressor. Removed compressor,installed a new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly."
Near Austin, TX 78753
Joseph C.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found frost buildup in top of freezer and freezer door. Found gaps between door gaskets and cabinet/liner. Cleared frost from evaporator and applied adhesive to cabinet and liner. Unit is performing as designed. No leaks detected, at time of service."
Near Lago Vista, TX 78645
James
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID WRX735SDBM04 Arrived on site and tested operation. I found ice maker is getting stuck due to failed heater. Installed new ice maker and tested operation. Unit working properly. Job complete
Near Pflugerville, TX 78660
Andy
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for refrigerator with ice buildup. Inspected unit and found thick ice buildup on RC evaporator/ evaporator cover. Will need to replace evaporator motor, harness and control kit. Also ordering evaporator cover in case damaged. Advised customer that he will need to defrost refrigerator 48 hours ahead of time before we can make needed repairs. And instructed him to do so carefully and to keep an eye on to prevent water damage.No water leaks present at time of service.; and 1 WPW10501260 (EVAP COVER )"
Near Leander, TX 78641
James
Job Details: 06/21/2019
WASHER SAMSUNG WF42H5200AW/A2 Arrived on site and installed new door boot. Ran full diagnostics and found no faults. Tested door bot for leaks and found no leaks after repair. Unit tests good. Job complete
Near Hutto, TX 78634
Andy
Job Details: 06/21/2019
REFRIGERATOR UNKNOWN ED5DHEXWB03 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed thermostat shorted out. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78751
Scott
Job Details: 06/21/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for A10 drain error code . Ran 2 test cycles . Checked drain bellow , drain tube . Ran a load of clothes . All checked good . No error codes , couldn’t duplicate errror, . No water leaks detected at time of service . Job complete ."
Near Buda, TX 78610
Leonardo
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replaced panel and light bulb. Replaced both parts test unit no damaged found and light working correctly job complete.
Near Austin, TX 78703
Wesley
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived onnsite and cleared clogged Evap drain to prevent leaking out of front of unit. Ad used customer on use and care.
Near Hewitt, TX 76643
Al
Job Details: 06/21/2019
RANGE WHIRLPOOL WGG745S0FS02 "Arrived to inspect lower oven left hinge issues.Confirmed the left hinge was COCKED in the closed position.I removed the door, unlocked the hinge and reassembled it back into the unit.Unit now works as designed.No gas leaks detected.CUSTOMER SATISFIED JOB COMPLETE."
Near Austin, TX 78735
Ron
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived onsite refrigerator not cooling complaint, measured temps received 49 in freezer and 63 in the refrigerator. Confirmed evaporator fan motor was running. compressor was running continually not kicking overload. Needs sealed system ordered compressor evaporator access valve; ordrng 1 TJAF120 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 W11179385 (DRIER) and 1 WP2188822 (evaporator)"
Near Austin, TX 78725
Joseph C.
Job Details: 06/21/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “poor wash performance” complaint. Inspected unit and found pump/motor locked up. Freed up pump/motor. Tested unit twice. Unit is performing as designed. No leaks detected, at time of service."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/21/2019
REFRIGERATOR GE ZISB480DR Arrived on job to complete repairs on dispenser. Solenoid was incomplete . ordrng 1 WR62X10055 (solenoid asm)
Near Elgin, TX 78621
Scott
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site ,replaced evap fan w/thermistors ,UI control, and main control. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete."
Near Austin, TX 78749
Ron
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00
Near Spicewood, TX 78669
Paul
Job Details: 06/21/2019
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for the range with the oven getting too hot. Ms was concerned about the flame height. I went over correct flame height with ms and explained what needed to be done for the unit to be used correctly. Call complete.
Near Austin, TX 78730
Tyler B.
Job Details: 06/21/2019
MICROWAVE KITCHENAID KOCE500ESS05
Near Lago Vista, TX 78645
James
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and tested operation. I found that the power control has shorted and damaged main control. Installed new power control and main control. Tested operation and found unit working properly. Job complete
Near Hewitt, TX 76643
Arthur B.
Job Details: 06/21/2019
WASHER MAYTAG MVWC416FW0 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Tested valves and found cold water solenoid not opening. Removed and replaced valve assembly. Reassembled,clear codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78744
Ron
Job Details: 06/21/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for washer not finishing cycles, performed diagnostics confirmed codes of F5e3 lid unlock error and f0e5 unbalanced error. Customer complained about water leaking, found drain hose disconnected from tub. Reinstalled drain hose. Tested door in manual test door would lock but not unlock.. ; ordrng 1 W11050804 (cap) and 1 W11307244 (latch)"
Near Austin, TX 78759
Tyler B.
Job Details: 06/21/2019
DRYER WHIRLPOOL WED9151YW0 "Arrived onsite for units sensor prongs sticking out of grille, found the grille unable to hold electrode strips. Replaced grill and tested good.
Near Austin, TX 78732
Tyler B.
Job Details: 06/21/2019
ICE MACHINE GE UNC15NJBII "Arrived onsite to clean unit, found clean light blinking and low water on, found drain hose pinched on three spots, was able to correct. Stated unit can not be pushed back too far or it would pinch drain line.no leaks on site"
Near , TX 78653
Scott
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site replaced freezer door . Customer also had concerns about moisture on mullion . Adjusted mullion to on . Fz door is sealing normally . Job complete . Nonwater leaks detected at time of service .
Near Austin, TX 78746
Steve C.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ride on site for the unit is not making ice in the ice dispenser is not working. Tested the unit and found the icemaker thermistor has fallen. Also found the ice container when closing shift to the right. Found the ice container is warped. Will need to order the ice chute, icemaker, and the ice container. Also found the air diffuser is extremely noisy when opening and closing. Will also need to order the air diffuser. Office will need to reschedule the customer. All water connections were dry at time of service.; ordrng 1 W10873791 (icemaker) and 1 W11109888 (ice-contnr) and 1 W11164593 (diffuser) and 1 WPW10293211 (chute)"
Near Austin, TX 78732
Tyler B.
Job Details: 06/21/2019
REFRIGERATOR LG LFX33975ST.ASTCNA0 "Arrived onsite for unit not cooling. Found temps too high and compressor running hot, unit lost Freon, will need compressor,evap, access valve,
Near Liberty Hill, TX 78642
Joel G.
Job Details: 06/21/2019
DRYER KENMORE 110.630121 "Arrived on site to install part ordered by previous tech. Verified temps after installing. Customer to make sure vent is hooked up and blowing outside properly before using. Didn’t need to pull dryer out, turned off at breaker. Informed of regular venting cleaning and fire hazards.
Near Hutto, TX 78634
Andy
Job Details: 06/21/2019
DRYER HOTPOINT HTDX100EM8WW Arrived on site for dryer not starting. Tested and inspected unit and found and found failed thermostats that has no continuity. And failed resistor. Removed and replaced 2 failed thermostats that had on hand. Will need to order operation thermostat as well as resistor to complete repairs. ; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WE4M181 (THERMOSTAT )
Near Austin, TX 78759
Wesley
Job Details: 06/21/2019
OVEN WHIRLPOOL RBD245PR000 Arrived on site and found broil element shorted.. Performed repair.
Near Austin, TX 78750
Cliff
Job Details: 06/21/2019
WASHER LG WM2050CW Arrived on site to diagnose a washer that is making abnormal noise. Tested unit and found rear bearing and inner basket have both failed causing severe damage to unit.
Near Holland, TX 76534
Arthur B.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite to install new icemaker fill tube to french door refrigerator from prior visit’s diagnosis. Removed and replaced icemaker fill tube. Cleared out block of ice in fill cup of ice maker. Reassembled. Observed icemaker fill. No water leaks found. All water connections were dry at time of service.
Near Hewitt, TX 76643
Arthur B.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for customer complaint of ice not dispensing out of door. When arrived, found door switches to the RC door missing. Installed new door switches. All light came on. Found UI “REPLACE FILTER” light illuminated and will not go off. Tested ice dispenser and found motor not running. Ice door will open but no response to dispenser motor. Removed and replaced ice dispenser motor. Reassembled and retested. Found still no response to dispenser motor. Checked incoming voltage at motor harness and found no voltage. Found unit will need LH door and and UI to complete repair. All water connections were dry at time of service.; ordrng 1 W10919616 (LH RC DOOR STAINLESS) and 1 W11330931 (UI)"
Near New Braunfels, TX 78132
Kevin
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site and found water pressure from dispenser is weak. Remove the water filter and pressure has returned. Customer has a new water filter and after inserting it pressure stays good. Customers experience was due to a bad water filter, no further repairs required at this time, no water leaks from connections at time of service.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL JS48SEDUDW20 Arrived on site to repair unit that will not dispense water. Tested unit found it to be working properly with no water leaks.
Near Austin, TX 78737
Leonardo
Job Details: 06/21/2019
DISHWASHER KITCHENAID KDFE104DBL5 Arrived on site to to replaced upper rack. Replaced upper rack test unit and unit test good job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site for to install previously diagnosed part. Removed failed part and replaced with new. Checked freezer temperature and found within range. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived on site and replaced microwave door, control board, and door switches recommended by tech line previous visit. After repair microwave appears to be operating properly and is no longer hesitating, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04
Near Cedar Park, TX 78613
James
Job Details: 06/21/2019
DRYER MAYTAG MEDB765FC0 Arrived on site and tested operation. I found no faults in memory and all functions test good in diagnostics. Instructed customer on load size with sensor cycles and if the items do not brush against the sensors the control thinks the load is dry and will end the cycle. Recommended using timed dry setting on smaller loads. Unit working as designed. Job complete
Near Wimberley, TX 78676
Leonardo
Job Details: 06/21/2019
DISHWASHER GE PDT855SSJ2SS Arrived on site to replaced gasket. Replaced gasket test unit and no leaks present at this time job complete.
Near Leander, TX 78641
James
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site and tested operation. Ran diagnostics and found fault for no heat. Inspected heater and found visible failure. Installed new heater and ran diagnostics to test operation. Unit tests good and all functions working properly. Job complete
Near The Hills, TX 78738
Leonardo
Job Details: 06/21/2019
OVEN JENN-AIR JJW8630CAB Arrived on site to test unit for doors not closing correctly. Test unit and found bad hinges. Will need to order new hinges WP74008014 x4. Office to reschedule; ordrng 4 WP74008014 (HINGES)s
Near Lakeway, TX 78738
Leonardo
Job Details: 06/21/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for bottom wheels coming off. Test unit and found broken wheels. Replaced 2 wheels test unit and unit test good job complete. Only used 2 wheels
Near Austin, TX 78703
Wesley
Job Details: 06/21/2019
DRYER WHIRLPOOL WED9400SB1 Arrived onnsite and found unit with ccs failure
Near New Braunfels, TX 78130
Kevin
Job Details: 06/21/2019
DRYER WHIRLPOOL WED4815EW "Arrived on site and found terminal block connector has burnt out, replaced terminal block and customer supplied a new cord and dryer is now operating properly. No lint found in cabinet at time of service, job complete"
Near Austin, TX 78744
Ron
Job Details: 06/21/2019
DRYER GE GFD45GSSM0WW "Arrived onsite install rear drum bearing, ran dryer with load tested good."
Near Waco, TX 76705
Al
Job Details: 06/21/2019
RANGE WHIRLPOOL WFG505M0BS3
Near Austin, TX 78736
Leonardo
Job Details: 06/21/2019
OVEN KITCHENAID KEBC208KSS02 Arrived on site to test unit for ovens not getting to temp. Test unit and found both ovens off on average temp. Calibrated upper and lower oven to +15 to average temp for upper at 352 and lower at 351 job complete.
Near Austin, TX 78734
Paul
Job Details: 06/21/2019
MICROWAVE KITCHENAID KEMS308SWH04 "Arrived onsite for the oven that would not shut off and kept heating after the cycle was cancelled. Mr stated the control responded to off but the temp in the oven stayed around 270 degrees for 2 days. I checked the unit for stored error codes and found none. I heated the oven in bake and convection bake to test the unit. The oven worked as designed in both modes. I shut the oven down and it cooled down correctly. Mr stated that the cooling fan had kept running when the unit wouldn’t stop heating. I explained to mr that if this had happened, 2 relays had to have stuck closed but at this time the unit is working as designed.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site to diagnose fridge not cooling. CLled previous tech and he informed me evap didn’t have any frost on it but compressor was running. I found a good frost pattern and fans running. Replaced drier and valve and flushed system. After doing repair, noticed evap fan never kicked on. Found 120 vac to the fan, indicating faulty fan motor.Unit in garage.; ordrng 1 WP2315549 (evap fan motor)"
Near Marion, TX 78124
Kevin
Job Details: 06/21/2019
RANGE WHIRLPOOL WFG515S0ES1
Near Austin, TX 78733
Tyler B.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSC23C8EYY00 "Arrived onsite for unit not making ice. Removed bin and covers and found ice stuck halfway in molding, due to failed, stripper, caused line to freeze, replaced ice maker and let defrost hose. Re assembled unit than filled ice maker. No leaks on site
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/21/2019
REFRIGERATOR LG LMXS27626S.ASTCNA0 "Arrived on site to diagnose fridge not cooling. Found partial frost pattern on evap. Compressor is running fine. Tapped system and got 20 inches in vacuum on low side and 110 psi on high side indicating partial restriction. Equalization was longer than 7 minutes. Recovered system, replaced drier and added access valve on the compressor. Flushed system, pulled deep vacuum for 20 minutes, verified no leak per vacuum, recharged to specs on the high side. Customer to give unit 24-36 hours for it to get down to set temps.
Near New Braunfels, TX 78132
Luis
Job Details: 06/21/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no ice. Found shut off arm stuck in off position,adjusted shut off arm inside icemaker housing,ran icemaker through a cycle,ice dumped,water filled icemaker shut off arm working correctly."
Near Lakeway, TX 78738
Paul
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite for the refrigerator not cooling correctly in the RC. I found the FC at -1 degrees and the RC at 50 degrees. I found the compressor running but not ramping up. I found the lights dimming and the evaporator fan turning off and on. I disconnected the fan and the compressor ramped up and the lights stayed on. I replaced the fan and tested the unit. The inverter box was giving 4 blinks now meaning there was a compressor failure. I tested the compressor and got 7.8 ohms across the windings meaning it was good. I replaced the inverter and tested the unit. The inverter no longer gave the error but now the control beeps and the lights dim but the compressor won’t come on. The control is shorted and needs to be replaced.
Near Woodway, TX 76712
Al
Job Details: 06/21/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived to inspect refrigerator ice maker issues.Ran diagnostics test mode and all functions of the unit are working properly.Customer instructed on unit Al water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE
Near Temple, TX 76501
Al
Job Details: 06/21/2019
OVEN WHIRLPOOL WFG320M0BW2 "Arrived to inspect inside of gas oven.Customer advised the inside try was not seated correctly.The tray recently popped out when she was cooking, which prompted her to call Whirlpool.Reassembled the unit and now unit works as designed.No gas leak detectedCustomer satisfied JOB COMPLETE"
Near Austin, TX 78734
Paul
Job Details: 06/21/2019
WASHER GE GCWN3000M0WS Arrived onsite to replace the pr virus diagnosed parts. I replaced the pressure switch and tested the unit a couple of times on fill. I found the unit working but shutting off at different levels. I tried blowing thru the pressure switch hose and could tell it was partially restricted. I cleaned the connection out at the trap on the tub. I filled the unit and drained it while blowing thru the hose. I tested the unit again and it is working as designed. I advised the customer to run a washing machine cleaner thru the unit to clean the tub and trap out. Call complete.
Near Austin, TX 78746
Steve C.
Job Details: 06/21/2019
DRYER MAYTAG MED5500FW2 Arrived on site for the unit is making noise. Tested unit and found the vent pipe is hitting the base. Adjusted the vent pipe and applied a sound pad under the vent pipe. Tested the unit and the unit is working properly. Advise customer to clean air vents every six months.
Near Austin, TX 78733
Steve C.
Job Details: 06/21/2019
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site for the units is not filling up with water. Tested the unit and found the valve will make a humming noise but no water will go into the unit. Replaced the valve and tested the unit. Unit works properly and all water connection were dry at the time of service.
Near Lakeway, TX 78734
Paul
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL KDTE104ESS0 Arrived onsite for the dishwasher that is not running. I found the pump motor with voltage to it but it was not running.
Near Spicewood, TX 78669
Paul
Job Details: 06/21/2019
REFRIGERATOR LG LFXS30766S/02 "Arrived onsite for the refrigerator not cooling correctly. I found the compressor drawing 1.62 amps and no frost line. The compressor is hot and sounds like it’s coming apart on the inside and it is very hot. I suspect either the compressor is not pumping or the unit has a leak. Ordering c-notes, TCA35911910 COMPRESSOR,SET ASSEMBLY, ADH73150210 DRIER ASSEMBLY, ADL73341415 EVAPORATOR ASSEMBLY, & TJ90SF8404 ACCESS FITTING.; ordrng 1 ADH73150210 (DRIER ASSEMBLY) and 1 ADL73341415 (EVAPORATOR ASSEMBLY)and 1 TCA35911910 (COMPRESSOR,SET ASSEMBLY) and 1 TJ90SF8404 (ACCESS FITTING)"
Near Killeen, TX 76549
Joel G.
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived on site to diagnose dishwasher not draining. Ran diags, no error codes, components work just fine. Found that plumbing at sink it causing water to back up when dishwasher is used. Dishwasher is working fine but customer will need a plumber to repair house plumbing to allow proper drain. Verified no water leaks at time of svc call."
Near , TX 78653
Scott
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL ADB1400AGS0 "Arrived on site for no drain DW . Found plug still in disposal . Removed plug , ran test cycle all checked good . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78717
James
Job Details: 06/21/2019
OVEN WHIRLPOOL GGG390LXB01 Arrived on site and tested operation. I found that the lower oven average temperature is 340 degrees when set to 350. Tested upper oven and found it to have an average temperature of 350. Calibrated lower oven up 10 degrees. Unit tests good. Job complete
Near Austin, TX 78748
Ron
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite to install previously diagnosed part, installed replacement control. Confirmed all sensors passed test in diagnostic mode. I also inspected compressor compartment did not find any issues. Refrigerator is working as designed at this time."
Near Buda, TX 78610
Leonardo
Job Details: 06/21/2019
RANGE WHIRLPOOL WFG505M0BS0 Arrived on site to test unit for light not turning off. Test unit and found bad board and socket. Test unit after replacing parts and unit test good light turning on and off job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator not making ice. Tested and inspected unit and found ice bin full of ice. Tested FC temperature and found at 8° ran cycle and ice maker cycled. Called tech line and spoke with Adrian (SR# 7725157017) Made aware of stated issue and what was found. Was instructed to check door switch’s and they tested good. Was instructed to check wire harness at bottom of freezer door to check for damage and found non. Was asked if evaporator motor in freezer was running and it was. Was informed that unit is operating as designed. No repairs are needed at this time. No water leaks present at time of service.
Near Austin, TX 78728
Steve C.
Job Details: 06/21/2019
OVEN WHIRLPOOL WEG750H0HZ0 Arrived on site to replace the control and control panel due to unit bake will not ignite. Replaced both parts and tested the unit. Unit works properly and no gas leak present.
Near Austin, TX 78746
Steve C.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site for the unit is not freezing food. Tested the unit and found the unit is working properly and it is making ice. Selected the option to have the unit go into manual defrost instead of automatic defrost due to some ice build up in the back.All water connection were dry at the time of service.
Near Austin, TX 78741
Ron
Job Details: 06/21/2019
RANGE WHIRLPOOL WEE510S0FS2 "Arrived onsite for door falling apart found, door taken apart inner door not fully latched due latch engaged /console Reassembled door still have glass moving around. Tested latch in test mode received no response. Placing order for latch, control board W10894098, and console pn W10893947( ordrng 1 W10078370 (rod-latch) and 1 W10893947 (panl-cntrl) and 1 W10894098 (cntrl-elec) and 1 WP9761013 (latch-door) and 1 WPW10107820 (latch-door)"
Near Austin, TX 78703
Wesley
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site and found unit bearing failed in both tracks. Replaced tracks. All checks good. Unit is now operating as designed.
Near Cedar Park, TX 78613
James
Job Details: 06/21/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and inspected unit for leaks. I found that the leak is running out the front and rear of unit and is oily feeling. Tipped unit back and found oil dripping out of gearcase. Unit will need a new gearcase, cam, and belt to repair; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT)"
Near Austin, TX 78757
Cliff
Job Details: 06/21/2019
WASHER WHIRLPOOL WFW7590FW0
Near Austin, TX 78746
Steve C.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSSP48QJS00 I am on site for the units is not freezing properly. Customer advised that the freezer is not getting as cold. Tested the unit and found the compressor is extremely hot. Found the start really was loose. Secure the start relay and tested the unit. The compressor turned on and is working properly. All water connections were dry at the time of service.
Near The Hills, TX 78738
Paul
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator not cooling properly in the RC. I found the RC at 52 degrees and the coil frosted up. I ran multiple test and all test worked and checked out properly. I suspect the evaporator cover leaking warm air to the evaporator. I replaced the evaporator cover and cleaned the drain line. I tested the unit and it is working as designed. Call complete.
Near Waco, TX 76711
Arthur B.
Job Details: 06/21/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived onsite for customer complaint of top mount refrigerator not cooling both sections. Upon removing evaporator cover, found strong odor of Freon in FC section. Removed evaporator cover and use black light to find dye. Found dye on upper right top corner of evaporator near line connections. Found pin hole leak on evaporator. Ordering evaporator for R/V. Turned unit off at this time. No water source connected to unit at time of service.; ordrng 1 W10836706 (evaporator)"
Near Austin, TX 78723
Joseph C.
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for “no power to unit” complaint. Inspected unit and found cavity fuse had blown and fused(grounded)to cabinet. This caused interlocks and noise filter board to blow, as well. Removed and replaced noise filter, interlocks, fuse and cavity fuse. Tested unit. Unit is performing as designed. Reinstalled unit."