Service History 645

Near Leander, TX 78641
Lou
Job Details: 01/28/2020
VENTHOOD KITCHENAID KXW9736YSS0 "arrived on site to inspect venthood light not working. Upon further inspection, after turning the lights on, I found that the front left lights was not coming on. I removed the bulb and found it was burnt out. I replaced the bulb with a new one and tested and the unit is operating as designed. Job completed"
Near Cedar Park, TX 78613
Cliff
Job Details: 01/28/2020
RANGE WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose a cooktop with a burner that is not fully lighting. Found cooking debris and soil inside burner causing a flame not to light all the way around. Cleaned burners assembly and found all is now functioning properly.
Near Austin, TX 78741
Richard
Job Details: 01/28/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite for the dryer door not closing properly. During testing found no issues with the door. It is latching just fine and it did not pop open during diagnostics. Complete
Near Georgetown, TX 78628
Cliff
Job Details: 01/28/2020
DRYER WHIRLPOOL WED9200SQ0 Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley and rollers worn. Replaced all parts in repair kit and tested unit. Found all is working properly at this time.
Near Temple, TX 76502
Jonathan
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for refrigerator will not dispense water. Inspected unit and work area. Customer stated that water supply was intermittent. I tested the unit and water pressure was very weak. I removed the filter and tested the unit with a bypass. Unit worked as designed. I asked the customer whether they had replaced the filter on this yet and it had not been. Advised customer to replace he filter and unit should work as designed. Went over user care guide with customer. Call complete.
Near Leander, TX 78641
Lou
Job Details: 01/28/2020
MICROWAVE UNKNOWN UMV1160CB6 "arrived on site to inspect microwave venthood light not working. Upon further inspection, the advised that the light isn’t working and they just replaced it. I removed the bulb and found it to be burnt out. I advised the customer that they need to wear gloves or use a paper towel or something to avoid getting the oils from their fingers on the bulb or it will continue to burn out. Unit is operating as designed other than the venthood light. Job completed."
Near Austin, TX 78746
Luis
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL GI15NDXZB1 Arrived on site for no ice. Found filter housing misaligned causing filter not to insert and allow water to pass. Adjusted filter housing installed water filter ran diagnostics all test passed.
Near Canyon Lake, TX 78133
Robert
Job Details: 01/28/2020
OVEN WHIRLPOOL WFE505W0HZ1 Arrived onsite for oven not turning on. Upon inspection we found that the terminal block was scorched. Replaced terminal block and tested oven. Everything is working properly. Complete.
Near Austin, TX 78746
Leonardo
Job Details: 01/28/2020
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to test unit for upper rack falling. Found broken adjusters replaced adjusters Test unit and unit test good no leaks present at this time.
Near Leander, TX 78641
Lou
Job Details: 01/28/2020
VENTHOOD WHIRLPOOL UXT5236BDS1 "arrived on site to inspect venthood lights not working. Upon further inspection, I tested the lights and found they were burnt out. I removed and replaced both light bulbs with van stock parts (WPW10571723) and retested. Unit is operating as designed. Job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for customer complaint of dishwasher tripping the breaker and rinse aid not dispensing. I found faulty dispenser, I replaced the dispenser and ran diagnostic test cycle, unit tested good at time of service."
Near Leander, TX 78641
Lou
Job Details: 01/28/2020
OVEN WHIRLPOOL WOD51EC0AS04 "arrived on site to inspect wall ovens shutting off during use. Upon further inspection, I place the unit in diagnostics showing error codes F1E1 & F5E1. Cleared the codes and tested. Units failed to stay on. Following the tech sheet for the F5E1 error code (door locks) I tested the door locks in diagnostics and they passed.. I removed and replaced the main control and retested. Unit is operating as designed. Job completed."
Near New Braunfels, TX 78130
Jonathan
Job Details: 01/28/2020
DRYER WHIRLPOOL CSP2861TQ1 Arrived on site for commercial combo dryers upper and lower are not heating. Customer stated that another service company has been several times and has replaced multiple parts. Found Igniter and complete gas regulator has been replaced. Customer stated that anytime gas line is bleed out unit will work for the day. Performed diagnostics mode and tested sensor and amp draw to igniter. Tested back feed voltage from sensors to regulator. Found regulator opening up for gas but no gas getting to dryer. Possible gas pressure orcontamination and gas line to unit. Customer will need to contact utility company for gas issue.
Near Killeen, TX 76542
Al
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to inspect top ice maker not working.Confirmed the complaint and removed and replaced the ice maker and fan.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Lakeway, TX 78734
Luis
Job Details: 01/28/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no ice. Unable to force icemaker through a cycle bypassing thermo,diagnosed failed icemaker. Installed an updated icemaker,powered unit on icemaker ran through a cycle and filled with water. ; used 1 W10884390 (ICEMAKER) from stock"
Near Austin, TX 78703
Jacob
Job Details: 01/28/2020
REFRIGERATOR KENMORE 79576202901 Arrived onsite to replace door switch to unit. Replaced door switch. Tested unit. Unit test good. Job complete
Near Georgetown, TX 78626
Jonathan
Job Details: 01/28/2020
REFRIGERATOR MAYTAG MFT2976AEM01 "Arrived on site for refrigerator freezer leaking water. Inspected unit and work area. Found evaporator drain frozen line frozenGained access to drain line from FC, removed ice from drain line and found water not draining. Gained access to drain line and removed. Found blockage in drain line. Cleared drain line and installed. Simulated drain cycle and found draining.
Near Lakeway, TX 78734
Brandon
Job Details: 01/28/2020
COOKTOP JENN-AIR JEC4536BS00 "Arrived on site for customer complaint of glass cooktop being discolored, I replaced cooktop, unit tested good."
Near Leander, TX 78641
Lou
Job Details: 01/28/2020
MICROWAVE WHIRLPOOL WMH73521CS5 "arrived on site to inspect microwave no operating. Upon further inspection, the customer advised that so,times wen opening the door, the inner light doesn’t come on and sometimes the door display shows and open/close door error. I tested the unit and it operated as designed.. I found a service pointer #W11245251 that tells of the same issues and says to replace the switches with part #W11244490. I removed and replaced the interlocks and tested and the unit interior light didn’t come on and the door display showed the same error code. I contacted Techline and spoke to Sterling and advised of my repair and problem. Walked me through the interlock wiring connections and fund that the piggyback connector on the primary switch was on the wrong connector. Completed the wiring and tested and the unit is operating as designed. Job completed."
Near Leander, TX 78641
Lou
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL WDT710PAYM5 "arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the unit is leaking from the door area at the bottom front. I placed the unit in diagnostics showing error codes F6E2, F6E4, F6E6. Cleared the codes and continued with testing. Unit operated as designed with no leaks. I found a large amount of suds in the bottom of the tub at the end of testing. Customer advised that they have a water softener. I tested the float switch and water inlet valve while the water was flowing into the tub I raised the float. Once the float disengaged the switch, the water turned off. I made recommendations for detergent/rinse aid use and suggestions for use & care. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 01/28/2020
MICROWAVE JENN-AIR JMC2127WS00 "Arrived on site for customer complaint of microwave light not working, I replaced light, unit tested good
Near Round Rock, TX 78681
David
Job Details: 01/28/2020
DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site to install previously diagnosed parts. Installed new rails and control panel / Ed unit and all is now closing and sealing properly, as well as all functioning buttons confirmed. All is working as designed. No water leaks found at time of service. Call complete."
Near Austin, TX 78732
Paul
Job Details: 01/28/2020
DRYER WHIRLPOOL MED6630HC1 Arrived onsite for a dryer leaking water when set on wrinkle control and the cycle signal doesn’t work. I found the door gasket dirty with lint keeping it from sealing properly at the bottom. I found none of the settings with the steam option turned on. I cleaned the gasket and showed the customer. I found the cycle signal set to off. I turned the cycle signal to level 3 and showed the customer how to change the signal. Call complete.
Near Austin, TX 78724
Scott
Job Details: 01/28/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for fresh food gaskets tearing and frost in freezer . Found both fresh. Gaskets earring and starting to have magnetic strips along out. Also rails are starting to fail . Ordering both fresh food gaskets,both freezer rails . No water leaks detected at time of service . Please call to set return . ; ordrng 2 W10830162 (gasket-fip)s and 2 WP13055901 (slide)s"
Near Canyon Lake, TX 78133
Robert
Job Details: 01/28/2020
DRYER MAYTAG MEDC215EW1 Arrived onsite for dryer not turning on. Ran diagnostics and found that the the thermal fuse was blown. Replaced thermal fuse and tested functionality. Everything is working properly.
Near Cedar Park, TX 78613
Cliff
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site to diagnose a refrigerator that is intermittently not dispensing ice or water. Tested unit and found shorted user interface. User interface will need to be replaced to complete repairs.; ordrng 1 W11330972 (UI)"
Near Round Rock, TX 78681
Cliff
Job Details: 01/28/2020
WASHER MAYTAG MVWC416FW0 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found center pulley nut has come off causing pulley to damage pulley shield. Reset pulley and nut to proper position but shield will still need to be replaced to complete repairs. Also unit will need to be calibrated.; ordrng 1 WPW10550173 (cover pulley)
Near Austin, TX 78724
Scott
Job Details: 01/28/2020
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for unit not starting . Ran diagnostics and got lock and heater error codes . Unit would run diagnostics wash but on normal wash unit wouldn’t advance . Ordering control ,heater,sensor . Will need 2nd man due to stacked and in very small closet . ; ordrng 1 2MAN and 1 461975011651 (HEATER SENSOR ) and 1 W10847365 (HEATER) and 1 W11334214 (TIMER / CCU)"
Near Hutto, TX 78634
Andy
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for refrigerator leaking out of bottom of FC. Tested and inspected unit and found failed extension. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks after service.
Near Manchaca, TX 78652
Richard
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived onsite for the refrigerator lights flashing. Upon inspection found that the fresh food light was the cause of the flashing of the lights replaced 1 light fixture and all the lights started to work just fine. Complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite and found unit operating once power connection was restored. No parts needed, all checks food after restoring power."
Near Austin, TX 78749
Richard
Job Details: 01/28/2020
WASHER MAYTAG MAH9700AWM Arrived onsite for the washer leaking water into tub when off. Ran diagnostics and found that the water valves were not closing properly when off. Replaced both water valves and washer tested good and no leaks detected. Complete
Near New Braunfels, TX 78130
Robert
Job Details: 01/28/2020
WASHER MAYTAG MVWB855DC3 Arrived onsite to replace parts previously ordered. Replaced the slider and clutch. Ran diagnostics and tested functionality. Everything is working properly and no leaks were detected. Complete
Near Hutto, TX 78634
Andy
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator not cooling in RC. Upon arrival customer informed that she doesn’t think RC is cold enough. Unit was completely empty. Tested air temperature in RC and found 37° tested air temperature in FC and found 5° and unit in making ice. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service
Near Austin, TX 78753
Scott
Job Details: 01/28/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer heating but sometimes will not advance on timer . Found gears on timer not moving . Replaced timer . Checked unit . Gears are moving and knob is advancing . No lint build up at time of service . Job complete .
Near Austin, TX 78759
David
Job Details: 01/28/2020
COOKTOP WHIRLPOOL WCG55US0HW00 Arrived on site to diagnose back left burner not igniting at random. Performed diagnosis and checked for spark. Found the igniter was shorting and casing it to arc off the cooktop surface instead of the burner head. Replaced Igniter and retested. Spark is now properly arcing on burner head. All is working as designed. Call complete.
Near Waco, TX 76708
Jonathan
Job Details: 01/28/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for a dryer where the timer would not move. Inspected unit and work area. Tested unit and found the unit heating. Customer stated that everything worked but the timer would just not move. Replaced timer and tested unit. Unit worked as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 01/28/2020
WASHER GE WCVH6800J0MS "Arrived on site for customer complaint of door gasket being torn and leaking
Near Temple, TX 76502
Jonathan
Job Details: 01/28/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer that would not start a cycle. Inspected unit and work area. Placed unit in the service diagnostics mode and found no error codes. Placed unit into an auto test cycle and start button would not start the test. I power cycled the unit and tested the user face button test. All buttons were able to be pressed in operate as designed. I placed unit in an auto cycle test and the unit operated as designed. I finally just ran a normal regular cycle and he unit began to run a load. Unit is working as designed. Call complete.
Near Georgetown, TX 78626
Jonathan
Job Details: 01/28/2020
WASHER ROPER RTW4516FW2 "Arrived on site for washer making a banging noise. Unit is located in maintenance building with no power or water. Inform maintenance personnel of needing proof of purchase . Inspected suspension rides, agitator and gear case, found no signs of failure. Inform maintenance that unit would need to be installed to complete diagnostics.
Near Round Rock, TX 78634
Wesley
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite and found unit operating with poor seal heat treated to repair seal of fridge. All checks good. Unit is now operating as designed
Near Austin, TX 78752
Jacob
Job Details: 01/28/2020
RANGE FRIGIDAIRE FFGH3054USA Arrived onsite for to replace parts previous tech ordered. Replaced parts. Tested unit. Upon further inspection. Found that connector from wiring harness behind the panel of the u it. Was not connected. Connected harness. Tested unit. Unit tested good. No leaks at this time. Job complete
Near Austin, TX 78750
Cliff
Job Details: 01/28/2020
WASHER GE WBVH6240H0WW "Arrived on site to diagnose a washing machine with a broken console. Tested unit and found outer housing for user interface broken. Due to excessive vibration in broken panel, unit is cycling longer than normal as the computer is having trouble registering balanced loads.
Near Little River-Academy, TX 76554
Al
Job Details: 01/28/2020
FREEZER WHIRLPOOL WSZ57L18DM03 "Arrived to inspect no cool for stand alone upright freezer.Confirmed the unit wasn’t cooling.Unit condenser fan came on, the start device came on and compressor worked for approximately 4 seconds and then cut off again.Noticed there was oil on the floor in front of the compressor.The unit doesn’t cool due to the compressor not working.Unit will need a compressor, access valve and dyer.Office to order parts and reschedule service call for customer.Needs more work ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS) and 1 WPW10143759 (UV DRIER) and 1 WPW10750849 (COMPRESSOR )"
Near Hutto, TX 78634
Andy
Job Details: 01/28/2020
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not completing cycles. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78753
Scott
Job Details: 01/28/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not advancing into wash cycle . Ran diagnostics and got long fill error . Ran manual ,got hot water but no cold . Found cold supply line was packed full of grit . Flushed out supply hose and cleaned grit out of cold water valve . Reran manual test both valves are performing normal . Nonwater leaks detected at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/28/2020
DRYER SAMSUNG DV2C6BEW/XAA "Arrived on site for for dryer not tumbling. Performed diagnostics and disassembled top and checked belt. Tested operation and motor humming. Disassembled unit and found broken pulley and failed back right guide wheel. Found major lint buildup in unit. Will need to remove, replace guide and pulley. Removed lint with shop, removed failed pulley and guide wheel and installed new. Assembled unit and tested operation. All tested good.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and found unit operating with stripped motor shaft. Replaced motor and impeller. All else checks good. Unit is now operating as designed as designed.
Near Georgetown, TX 78626
Cliff
Job Details: 01/28/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker motor locked up. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 01/28/2020
MICROWAVE THERMADOR MBES/01 "Arrived on site for built in microwave light not working. Customer had new light on hand. Removed unit to gain access to lamp assembly. Found customer had wrong lamp . Will need to order correct lamp. . ; ordrng 1 00606692 (LAMP ASSEMBLY )"
Near Austin, TX 78752
Jacob
Job Details: 01/28/2020
DRYER WHIRLPOOL WET4027HW0 At onsite for unit making screeching noises. Tested unit. Found no issue with unit. Unit working as designed. No issues at this time. Job complete
Near Austin, TX 78749
Richard
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for the washer not working properly. Ran diagnostics and found no error codes and all functions worked correctly. Ran a quick cycle and it worked good. Found no issues with washer. Complete
Near Austin, TX 78724
Scott
Job Details: 01/28/2020
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for washer flashing den . Followed service pointer and took unit out of demo mode . Ran diagnostics , nonerror codes unit ran diagnostics w/out any fails . Started a normal cycle and unit was goin into a wash cycle and filling . No water leaks detected at time of service . Job complete ."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/28/2020
WASHER MAYTAG MVWB765FW1 "Arrived on site for customer complaint of unit not powering on, found faulty console, I replaced console, unit tested good."
Near Lago Vista, TX 78645
James
Job Details: 01/28/2020
WASHER MAYTAG MVWB865GW0 Arrived on site and tested operation. Found both cold and hot water valves just humm but no water dispenser. Verified water to unit. Found valve to be failure. Installed new and tested operation. U it tests good. Job complete
Near Killeen, TX 76549
Al
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not filling.Confirmed the complaint and ran diagnostics test mode and unit didn’t fill.Noticed the float was stuck down and wasn’t filling with water.I freed the float switch and ran diagnostics test mode and unit began operating as designed and filled.Customer asked me to run a regular cycle to make sure unit fills and unit filled and washed properly.All water lines were dry at the time of service.Job complete.Customer satisfied
Near New Braunfels, TX 78132
Robert
Job Details: 01/28/2020
WASHER MAYTAG MVWB980BW0 Arrived onsite for washer making noise and smelling bad. Ran diagnostics and found no error codes. Tested functionality of unit and found everything working normally. Ran calibration. No leaks detected at time of service. Complete.
Near Buda, TX 78610
Kevin
Job Details: 01/28/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site found customer has been using washer successfully for the past week. Replaced control board and control panel recommended by tech line on previous visit. After replacement washer will enter a diagnostic cycle but is otherwise unresponsive. It will not show any error codes, it will not start a diagnostic cycle, and you cannot power cycle it. After several minutes it then shows an F6E2 error code. Reinstalled original control panel and control board and error is still happening. Spoke with tech line and they recommended checking harness continuity between control board and control panel. Disassembled washer again and found harness checks good. Called tech line again and reported the harness checks good and they want the harness replaced anyway. 7726943038; ordrng 1 W10919932 (HARNESS) and 1 W10919942 (HARNESS) and 1 W11316252 (HARNESS) and 2 W11319991 (CONTROL)s and 2 W11322903 (CONTROL)s"
Near Austin, TX 78731
David
Job Details: 01/28/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to diagnose a dryer that had an intermittent squeaking sound, customer says is more notice less when cold. Performed diagnostics and ran unit. Shortly after starting a brief loud squeak could be heard, sounded almost like a belt or pulley catching. Dissembled unit and installed new belt, rollers and pulley from repair kit. Noticed that it appears the felt trim on the drum might actually be burning or running into high friction resulting in black marks on the sheet metal housings for it (pics in SD quickpics). Reassembled unit and retested, and all noise is gone. If the issue comes back, we need to order a new drum kit since felt,will come installed (W10626460). At this time all appears to be working as designed with no noise present. Call complete."
Near Austin, TX 78731
Luis
Job Details: 01/28/2020
ICE MACHINE KITCHENAID KUIS18NNXS0 "Arrived on site for broken line issues. Removed unit from enclosure,found broken drain extension from liner cabinet. Unit is unrepairable due to extension part of liner cabinet and cabinet is non serviceable. Unit can not be repaired.
Near Austin, TX 78749
Richard
Job Details: 01/28/2020
OVEN WHIRLPOOL WEE510S0FS2 Arrived onsite for the oven door handle broken. Upon inspection found that the door handle and brackets were broken. Need to order parts. Office to schedule.; ordrng 2 W10896982 (screw)s and 1 WPW10310922 (trim-vent) and 2 WPW10410341 (spacer)s and 1 WPW10618239 (hndle-door)
Near Austin, TX 78735
Luis
Job Details: 01/28/2020
REFRIGERATOR GE CWE23SP4MBW2 "Arrived on site for damaged door. Found damaged right side fresh food door,manufacturers sent customer left side door unit needs right side. Customer will notify manufacture"
Near The Hills, TX 78738
Brandon
Job Details: 01/28/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of unit not heating properly, found broken heating element, I replaced element, unit tested good."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/28/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to install previous diagnosed part. Installed turntable ring and tested microwave. All tested good.
Near Austin, TX 78744
Luis
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for no ice and moisture in freezer. Found warm temps in ice room,ran diagnostics ice box fan not powering on diagnosed no ice and moisture in freezer due to failed ice box fan. Ordering a new ice box fan ; ordrng 1 W10865318 (ICE BOX FAN)"
Near Marble Falls, TX 78654
James
Job Details: 01/28/2020
WASHER GE GTW330ASKWW Arrived on site and tested operation. Found drain pump just hums but will not drain. Manually drained water and inspected pump. Found impeller locked up. Installed new and tested. Unit tests good. Job complete
Near Austin, TX 78705
Jacob
Job Details: 01/28/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for u it not spinning. Looked under unit. Found that the nut that holds the cam had come off the cam assembly and ended up ripping the belt. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)
Near Hutto, TX 78634
Andy
Job Details: 01/28/2020
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for microwave popping noise. Tested and inspected unit and found failed diode cracked and sparking. Removed failed part and replaced with new. Tested unit and all operations are normal. Spoke with customer to keep an eye on unit to be safe.
Near Austin, TX 78754
Scott
Job Details: 01/28/2020
DRYER MAYTAG MGDC465HW0 Arrived on site for dryer taking multiple times drying . Ran air flow test with vent on and off . Definitely having air flow restrictions . Recommended to have ducts cleaned again . Small amount of lint found and removed . Job complete .
Near Austin, TX 78731
Paul
Job Details: 01/28/2020
DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the main control and tested the unit in diagnostics. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 01/28/2020
ICE MACHINE KITCHENAID KUIC18NNTS4 Arrived onsite to replace parts previously ordered. Replaced grid cutter and tested unit. Everything is working properly.
Near Marble Falls, TX 78654
James
Job Details: 01/28/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. Found inner glass shattered and no racks in oven. Removed door and vacuumed glass from inside door and unit. Installed new glass and tested operation. Unit heating properly. Job complete
Near Austin, TX 78721
Luis
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for noise compliant. Diagnosed vibration noise from fan cover and evaporator cover. Adjusted both covers reassembled unit ran fan motor,vibration noise no longer present"
Near Manor, TX 78653
Wesley
Job Details: 01/28/2020
OVEN WHIRLPOOL WFE515S0ES1 Arrived onnsite and replaced hinge due to hinge failure. Advised customer on repair. Sending socket d2c due to broken glass cover. ; ordrng 1 W11281687 (D2C)
Near Leander, TX 78641
Lou
Job Details: 01/28/2020
MICROWAVE WHIRLPOOL WMH53521HZ0 "arrived on site to inspect microwave venthood light not working. Upon further inspection, I removed the bulb and found it burnt out. Due to previous repairs made, I removed and replaced the socket I installed the bulb and tested and the unit failed. I checked the main control and found this one of the relays was shorted out. I removed and replaced the main control and retested and the unit operated as designed. Job completed."
Near Manor, TX 78653
Wesley
Job Details: 01/28/2020
WASHER WHIRLPOOL WFW8500SR01 Arrived onsite and cleaned drain trap. Al checks good. Unit is otherwise running as designed in accordance with its age. Advising washer cleaning product like affresh to be used more regularly. To be charged 179.99 for clearing of drain to improve drain time and dry time as well as standard check procedures.
Near Austin, TX 78745
Kevin
Job Details: 01/28/2020
DRYER AMANA NED4655EW1 "Arrived on site and replaced dryer door, no further repair is required at this time, job complete"
Near Marble Falls, TX 78654
James
Job Details: 01/28/2020
DRYER WHIRLPOOL MED5630HW0 Arrived on site and found motor just hums when starting cycle. Tested voltage and found to be good. When attempting to remove blower from motor I found they 2 are seized together. Unit will need entire motor and blower assembly to repair. ; ordrng 3 WP693995 (screw)s and 2 WPW10121316 (clamp)s and 1 WPW10211911 (housing) and 1 WPW10242878 (base)
Near Austin, TX 78726
Cliff
Job Details: 01/28/2020
DISHWASHER KITCHENAID KDTM704ESS0 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found main pump assembly leaking at diverter. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near New Braunfels, TX 78130
Robert
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for freezer light not working. Upon inspection we found that the door switches were working but the led light module in the freezer was not. Replaced light module and tested. Everything is working properly. Complete
Near Austin, TX 78732
Paul
Job Details: 01/28/2020
FREEZER KITCHENAID KBSD608ESS01 Arrived onsite for the refrigerator with condensation in the FC. The customer stated there had been ice build up around the ice maker and the back wall of the FC but it had started clearing itself. I found the ice maker funnel with a block of ice in it and with a hole thru the ice. The valve had apparently weeded causing the issue. I removed the ice and tested. The unit is not weeping now and is working as designed. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 01/28/2020
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer noises.Ran unit and couldn’t duplicate the issue.Unit operated as designed at the time of service.Customer told to record the issue next time they happen.Job complete
Near Harker Heights, TX 76548
Al
Job Details: 01/28/2020
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer noises.Ran unit and couldn’t duplicate the issue.Unit operated as designed at the time of service.Customer told to record the issue next time they happen.Job complete
Near Lakeway, TX 78734
Paul
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for a washer making a chirping sound. I found the wash plate teeth stripped and it slipping when under a load causing the noise. I replaced the wash plate and tested the unit with a load of towels. The unit is working as designed. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 01/28/2020
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived to inspect freezer cooling issues.Removed the evaporator cover and found the fan was running, but the thermistor was placed in the wrong spot.Repositioned the thermistor and reassembled the.Told customer to wait 24 hours for optimal cooling.Unit had a frost pattern.Job complete"
Near Buda, TX 78610
Leonardo
Job Details: 01/28/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for front glass broken. Replaced front glass test unit and unit test good job complete.
Near Kyle, TX 78640
Jacob
Job Details: 01/28/2020
WASHER MAYTAG MHW6000AG0 Arrived onsite to replace sensor switch. Replaced sensor switch. Tested unit. Unit test good. No leaks at this time. Job complete
Near Kyle, TX 78640
Leonardo
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found drain hose pinched. Secured connection correctly and unit test good no leaks present at this time job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onnsite and found unit drain foamed in. Made a small hole and melted the ice. All checks good.
Near Austin, TX 78704
Luis
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site for no lights. Found upper leds dim and front led off,side leds off and freezer led off,diagnosed failed upper led in fresh food and failed led in freezer. Replaced freezer led and upper front led,powered unit on all leds working as designed. ; used 1 W10908166 (LED), and 1 W11205083 (LED MODULE) from stock"
Near Canyon Lake, TX 78133
Robert
Job Details: 01/28/2020
REFRIGERATOR KITCHENAID WRV986FDEM Arrived on job for freezer making noise and not cooling properly. Upon inspection we found that the freezer evaporator was frozen over. Ran diagnostics and found that the evaporator fan and heater were working but not being told to turn on. Spoke to DW and she authorized 150.00 for new User interface. Customer accepted offer and we replaced UI control. Tested unit and everything is working properly. Collected remaining balance. Complete
Near Austin, TX 78725
Jacob
Job Details: 01/28/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for damaged to door on unit. Saw door was damaged. Replaced door. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78757
David
Job Details: 01/28/2020
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site to diagnose washer for A09 error code. Performed diagnostic and found hot water was turned off to unit. Flipped hot water on and retested and unit began filling with hot water. Found a large amount of suds present in unit when it was cycling. Advised customer to cut back on soap usage and inform his tenants to the same. Cleared suds out and put unit in cleaning cycle. No water leaks found at time of service. Call complete."
Near Austin, TX 78759
David
Job Details: 01/28/2020
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site to diagnose dryer not drying clothes. Spoke with customer and found this is a new unit. Updated model and serial. Found unit heating, but no airflow moving through unit. Disconnected vent and retested and found unit functioning fine, but there is a massive obstruction in the vent line. Advised customer and apartments both that something is blocking the vents. Apartment will have to resolve. Call complete."
Near Austin, TX 78733
Leonardo
Job Details: 01/28/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to test unit for dispenser leaking rinse aid. Found broken dispenser, replaced dispenser test unit and unit test good job complete. No leaks present at this time."
Near Lampasas, TX 76550
Al
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived to inspect refrigerator door leveling issues.Unit ff door wasn’t making full contact with the ff door switch.I raised the door hinge to close the gap.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Andy
Job Details: 01/28/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for left back burner not igniting properly. Upon arrival customer informed me that issue is left front burner not igniting properly. Tested and inspected unit and found failed burner head and cap. Ordering needed parts no gas leaks present at time of service.; ordrng 1 WP8286813 (burnr-head) and 1 WPW10597129 (cap-burner)
Near Austin, TX 78747
Richard
Job Details: 01/28/2020
DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer not drying properly. During testing found that that the vent tube in the wall is clogged causing the longer than normal dry time. Customer stated that the dryer would continue to run after the cycle was done. Found that the wrinkle prevent was on explained to customer about the wrinkle prevent function and turned it off. Advise customer to call a handy man to clean out the vent tube in the wall. Dryer is working as designed. Complete
Near Manor, TX 78653
Wesley
Job Details: 01/28/2020
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived onnsite and found unit not heating. Replaced mag cap and diode. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78702
Leonardo
Job Details: 01/28/2020
OVEN WHIRLPOOL AGR6603SFS2