Near Austin, TX 78704
Robert
Job Details: 10/14/2019
DRYER WHIRLPOOL LTE6234AW1
Near Austin, TX 78751
Scott
Job Details: 10/14/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site for IM failed . Ran diagnostics and while rotating back from harvest maker would hang up. Replaced IM and ran diagnostics . All checked normal . No frost on any evaps . No water leaks detected at time of service . Job complete .
Near Austin, TX 78733
Tyler B.
Job Details: 10/14/2019
WASHER MAYTAG MHW6630HW0 "Arrived onsite for unit with with small leak. Found water residue on top of gasket where recirculating pump comes in. Found clam sitti crooked, corrected and tested good. Cust called back in. Will need recirculating hose ; ordrng 1 CNOTE (OFFICE RS) and 1 W11316605 (hose)"
Near Austin, TX 78723
Scott
Job Details: 10/14/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for too much ice . Found shut arm is not getting pushed up to shut IM off . Ordering arm . No water leaks detected at time of service . Please call to set return .; ordrng 1 W11342242 (SHUT OFF ARM)
Near Georgetown, TX 78628
Lou
Job Details: 10/14/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect wall oven controls. Upon further inspection, the customer advised that when they got back from vacation, they noticed the unit display was set to military time and the date jumped back to January. I placed the unit in diagnostics and it showed error codes F6E0. I followed the tech sheet on testing and found that the ACU needed to be replaced. Once the ACU was replaced, the unit then showed error code F6E4. Again, following tech sheet I tested the unit and replaced the console. Checked error codes and retested unit and it operated as designed. Job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of unit not cooling after sealed system repair, found leak coming from fresh food section evaporator. Ordering sealed system parts. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 WPW10143759 (dryer)"
Near Austin, TX 78758
Cliff
Job Details: 10/14/2019
DRYER WHIRLPOOL WED560LHW0 ; ordrng 1 W11378949 (PANEL)
Near Austin, TX 78701
Dona
Job Details: 10/14/2019
RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site for no Gas complaint, verified power to unit and verified that cooktop and oven were working. All operations check good and no gas leaks on site."
Near Austin, TX 78717
Lou
Job Details: 10/14/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect microwave light not working. Upon further inspection, I pulled the unit from the wall and found that the light was burnt out. Replaced the light and it still did not come on. Checked voltage at the transformer and it was good. Checked voltage at the control and could not get a good reading. I am ordering the control, main control, wide interface board, bulb, and interlock harness. Advised customer of findings; ordrng 2 W10886919 (lmp-basles)s and 1 W11033422 (interlock) and 1 W11035599 (cntrl-elec) and 1 WPW10412514 (cntrl-elec) and 1 WPW10586836 (cntrl-elec)"
Near New Braunfels, TX 78130
Luis
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Removed compressor cover,found oil in compressor compartment traced oil to manufacture weld joint between compressor and and discharge line,found prev company installed a piercing valve on suction line. Removed piercing valve and compressor,installed a new compressor and filter drier,repaired suction line,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Jonestown, TX 78645
James
Job Details: 10/14/2019
DRYER MAYTAG MED5500FC2 Arrived on site and tested operation. I found unit making a thumping noise as the drum rotates. I found the premature failure of rollers due to the drum being oval in shape. Unit will need new drum and rollers to repair. ; ordrng 1 W10381481 (drum)
Near Austin, TX 78702
Leonardo
Job Details: 10/14/2019
OVEN WHIRLPOOL KFGD500ESS04 Arrived on site to replace front panel. Did not have correct part. Need to order parts w10401393 cook top assembly and w11228125 panel Mnfld Office to reschedule ; ordrng 1 NEEDAPPROVAL (NEED APPROVAL ) and 1 W10401393 (COOK TOP ) and 1 W11228125 (PANEL MNFLD)
Near Austin, TX 78704
Robert
Job Details: 10/14/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on job for complaints of not shutting off. Replaced harness and thermistor test drying. 12 minutes into cycle with dry sheets and not sensing that it’s dry. Called TECH line and spoke with Rick 7726097691. Ran diagnostics and no codes. Whirlpool recommendation was to replace electrodes. Replaced electrons.
Near Lockhart, TX 78644
Kevin
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ0 "Arrived on site and inspected dishwasher and found no power showing on display, inspected power at terminal block and found connector has failed. After replacing power has returned to dishwasher. Ran a diagnostic cycle and confirmed all functions are operating normally. No water leaks from connections at time of service, job complete"
Near Elgin, TX 78621
Cliff
Job Details: 10/11/2019
DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found debris caught in blower wheel. Removed debris and tested unit. Found all is functioning properly at this time.
Near Buda, TX 78610
Leonardo
Job Details: 10/11/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to check oven handle and checking for popping sounds. Tested unit for popping noise, found no issues, spoke to customer that the oven burner cover will make some noise due to the heating and cooling. Tighten screws to handle. Tested door and found no other issues at this time. Job complete"
Near Austin, TX 78734
Andy
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW6620HW0 Before arrival contacted office and found that unit is in warranty. Arrived on site for washer with control panel issue (See SD-QuickPic) Removed part and reinstalled properly. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 10/11/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for front left burner not igniting and back left burner to high. Inspected unit and found back burner cap wrapped and causing uneven flame. Found front burner office clogged, attempted to clear and was not able to remove blockage. Removed orifice and installed new. Tested operation, all tested good."
Near Austin, TX 78725
Wesley
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH00 Arrived onnsite and installed control. Unit is now operating as designed.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite to install new compressor and both RC/FC evaporators. Removed all components and installed new replacements using braising methods. Charged unit town to -25 vacuum. Charged unit with 5.5oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised customer 24-48 hrs before temperatures settle. All water connections were dry at time of service.
Near Elgin, TX 78621
Cliff
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL MFI2568AES Arrived on site to diagnose a refrigerator that is making knocking noises. Tested unit and found noise is caused by refrigerant entering evaporator. No repairs are needed at this time and all parts and components are operating properly. Advised homeowner on noise and no leaks were found at time of service.
Near , TX 78738
Brandon
Job Details: 10/11/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of noise during cool down, found noise coming from fan motor, I replaced blower motor, unit tested good. There was an install issue, whoever installed rigged the unit up to sit flush with cabinet, customer is going to get builder involved to solve install issue."
Near Round Rock, TX 78665
Paul
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS315SDHW02 Arrived onsite for the refrigerator with a no ice condition.i found both compartments warm at the top and cold at the bottom because the evaporator fan was not running with voltage to it. I could spin the fan blade and the unit would start. I replaced the fan motor and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78729
Paul
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer with no lights but the unit is getting power. I found the control panel failing with the control lock on and not unlocking. I replaced the control panel and tested the unit. I found an F0E2 stored error code. I went over excessive detergent use with the customer. I ran step 12 in service diagnostics. The unit completed the cycle and worked as designed. I added a zip tie to secure the drain line. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Lou
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, I could hear the condenser coil vibrating at the front of the unit. Using some padding from my service van, I placed the padding in between the condenser and the bottom of the chassis and repositioned the unit and the noise stopped. No water leaks observed during service, job completed."
Near Austin, TX 78737
Scott
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for upper rack right side falling down . Found wheel on adjuster had broken off . Replaced adjusters with kit . All checked normal . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78749
Brandon
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to replace left side fresh food section door, after replacing door, unit tested good."
Near Austin, TX 78731
Tyler B.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for control dampener rep. Removed and replaced dampener and tested good. No leaks on site
Near Austin, TX 78735
Scott
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KSSS42QJX00 "Arrived on site for large chunks of ice in bucket . Found ice maker was leaking due to corrosion . Replaced IM ,ran harvest all checked normal . No water leaks detected at time of service ,job complete ."
Near Austin, TX 78705
Wesley
Job Details: 10/11/2019
DRYER WHIRLPOOL WGT4027HW0 7726090168 arrived on site and found voltage issues. Replaced the timer. Called techline and determined hi limit thermostat is out. Ordering thermostat to repair. ; ordrng 1 279048 (t/stat hl l205)
Near Kyle, TX 78640
Kevin
Job Details: 10/11/2019
DRYER WHIRLPOOL GGW9250PW3 "Arrived on site and inspected dryer and found temperature is fluctuating between 120 and 180° while running on a normal cycle. Inspected airflow and found customer has recently clean exhaust to exterior of home and airflow is good. Could not duplicate reason for service call at this time dryer is operating normally.
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/11/2019
REFRIGERATOR LG LFX25975ST03 "Arrived on site for refrigerator leaking water. Inspected unit and found ice buildup at bottom of freezer. Gained access to evaporator drain pan and found frozen over. Quoted customer to clear drain.. Removed ice from evaporator drain and found still not draining. Gained access to drain pan and inspected drain line and found clogged with dog fur. Removed blockage and tested unit and found operating correctly. Assembled unit and tested operation. All tested good, no water leaks detected.
Near Buda, TX 78610
Brandon
Job Details: 10/11/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for customer complaint of units middle burner not lighting on all sides. I cleaned burner head, and the result was the same, I replaced burner head, unit tested good."
Near Waco, TX 76712
Chase
Job Details: 10/11/2019
REFRIGERATOR MAYTAG MBF2258FEZ03 Arrived on site customer complaint was that icemaker never work since she’s been there or had the fridge call tech-support they ran it through some diagnostics they told me to replace the freezer door if that does not work replace the icemaker and water valve but they want me to replace the door first all lines are dry ; ordrng 1 W11254564 (dor-fip)
Near Austin, TX 78704
Wesley
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and replaced ccu and latch. Unit is now operating as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 10/11/2019
WASHER KENMORE 110.2813241 "arrived on site to inspect washer leaking around the valve. Upon further inspection, I found rust spots at the bottom of the valve under the hose connections. I removed the valve and found that water was leaking from one of the gaskets on the valve. I removed and replaced the valve and calibrated the unit. Ran the unit in diagnostics and it operated as designed with no leaks. No water leaks observed during service other than the residue from previous leaks, job completed."
Near San Marcos, TX 78666
Kevin
Job Details: 10/11/2019
RANGE AMANA AGR5330BAS3 "Arrived on site and inspected range and found bottom panel it’s not connected properly. It is not supported on left rear corner and has fallen into contact with burner. Reset panel and observed oven cycle three times without smelling any gas aroma. Range is now operating normally, job complete."
Near China Spring, TX 76633
Chase
Job Details: 10/11/2019
REFRIGERATOR JENN-AIR JSC23C9EEM00 Arrived on site customer complaint was icemaker not making ice replaced ice maker ran unit in test mode everything worked great all lines are dry
Near Leander, TX 78641
James
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and tested operation. I found a load in unit consisting of a towel, few rags, shirt and sheets. Tested for faults and found none. Instructed customer on best loading practices for optimal performance and proper cleaning. Unit working as designed. Job complete"
Near Austin, TX 78748
Brandon
Job Details: 10/11/2019
REFRIGERATOR MAYTAG MFI2570FEZ02 "Arrived on site for customer complaint of unit not dispensing ice, found failed dispenser motor, I replaced motor, unit tested good."
Near Spicewood, TX 78669
Andy
Job Details: 10/11/2019
WASHER MAYTAG MVWB835DC4 Arrived on site for washer off balance. Tested and inspected unit and found wash basket is out of round. Ordering needed part as well as other parts to be safe. Office to schedule as basket is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10811956 (GEARCASE ) and 1 W10811960 (BASKET ) and 1 W10902814 (WASH PLATE ) and 1 W11170706 (CONTROL )
Near Austin, TX 78729
Paul
Job Details: 10/11/2019
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived onsite for the dishwasher that’s not dissolving pods. I checked for stored error codes and found an F6E1, F6E2, & F8E1. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I started a regular cycle multiple times and the unit filled properly and the pump started. I suspect the float switch was up and not allowing water in even though there was not a stored F6E4 error because I found two pieces of glass and a rack tine clip laying in the bottom of the tub. The unit is working as designed at this time.
Near Pflugerville, TX 78660
Al
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Arrived to install previously ordered part.After verifying P&L I installed the auger motor.Reassembled and unit began dispensing ice.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/11/2019
OVEN WHIRLPOOL GBD307PDS4 Arrived on site for inner oven coming apart. Inspected unit to find that the roof of the upper oven liner is coming apart. The middle section of the liner is loose and the liner is not a repairable part. See pictures for a better understanding.
Near Lorena, TX 76655
Chase
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site found the left side of the light didn’t have good enough connection popped it out readjusted it popped right back in everything work great customer was happy all lines are dry
Near Spicewood, TX 78669
Andy
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW94HEAW0 Arrived on site for washer lock issues. Tested and inspected unit and found failed lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F8E3 error code and water level is not correct” complaint. Inspected unit and could find no codes. Performed test cycle and unit performed as designed. Ran quick wash cycle on clothes left in unit. Unit performed cycle as designed. Tenant stated that he uses two pods and they don’t dissolve. Recommend using only one pod. Unit appears to be performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Al
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect rattling noises.Ran diagnostics test mode and got the F9E2 Water ring detected pump drive system problem error.Customer showed me a video of the noise that only occurs during drain.I removed the drain pump and found a silver metal tag inside the drain pump.I removed the obstruction, reassembled the unit and unit now operates as designed without the rattling.All water lines were dry at the end of service.Customer satisfied.Job complete"
Near Austin, TX 78741
Wesley
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site and found f11 error. Ordering CCU to repair. Unit runs in diagnostics. ; ordrng 1 W11334214 (CCU)
Near Austin, TX 78737
Scott
Job Details: 10/11/2019
RANGE KITCHENAID KDRS467VSS04 Arrived on site for right front burner keeps trying to ignite . Found small orifice clogged . Cleaned orifice and unit is no longer trying to lignite . No gas leaks detected at time of service . Job complete .
Near Pflugerville, TX 78660
Al
Job Details: 10/11/2019
RANGE WHIRLPOOL WFE515S0EB0 "Arrived to inspect range with no glass.Confirmed the left screw came loose from the unit and the glass came out.I reassembled the unit, had tenant test it and completed the job.Sent this message to office Skype for billing, since customer has credit card on file for repairs.Can someone please complete this call for 236223 HDF. There’s a credit card on file. Here’s a pic. Labor only no parts. I reassembled the unit.Glass came out and didn’t break.Job complete Office rand card for payment."
Near Austin, TX 78745
Luis
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for ice issues,seized auger motor. Found control clicking on hv control called tech support per tech support need to replace control. Installed new control and dispenser motor. Powered unit on ran diagnostics all test passed unit cooling correctly,tested dispenser motor working SR#7726091210; ordrng 1 CNOTE (GOT SR NUMBER CAN WE GET AUTHO FOR L)"
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for “freezer light out and fresh foods lights dim” complaint. Inspected unit and found freezer light faulty. Removed and replaced freezer light. Unit is performing as designed. No leaks detected, at time of service. Customer declines purchase of filter."
Near Austin, TX 78704
Wesley
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site and found the gasket to be the wrong color. Ordering the correct gasket. Returning with mullion in event of customer wishing to have it replaced. ; ordrng 1 W10830046 (gasket-fip)
Near Georgetown, TX 78626
Al
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived to install previously ordered part.After installing part, I reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete"
Near Lakeway, TX 78734
Andy
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site with 2 man to move unit and check for leaks. Flooring is badly damaged and has mostly been removed and still needs to be replaced from prior water damage. Customer also signed moving unit waiver. Pulled unit out and found no leaks from underneath or behind. Found some water dripping on gasket. Found some water on top of unit. Pulled cover and found compressor line frozen and melting and dripping down. Spoke with DW and was instructed to call LM and get his input. Was instructed that SS tech will need to come out. Pump unit out and recharge properly. Customer also stated that control box in RC is not operating properly. Ordering SS tech repair. Instructed customer to keep an eye unit to prevent more water damage.
Near Austin, TX 78726
Lou
Job Details: 10/11/2019
OVEN WHIRLPOOL WOC54EC7HS01 "arrived on site to inspect oven noises. Upon further inspection, the customer advised that when they turn the oven on, it makes a loud noise for approximately 5 mins then the noise stops and the unit continues to heat. I tested the cooling fan in diagnostics and it began to make a loud screeching noise. I pulled the unit from the wall and retested the fan and it no longer made the noise. Due to the intermittent failure, I removed and replaced the cooling fan and retested. The unit operated as designed. Job completed."
Near Austin, TX 78746
Luis
Job Details: 10/11/2019
REFRIGERATOR IKEA IX6HHEXDSM01 "Arrived on site for no ice. ICEMAKER not running through a forced cycle diagnosed faulty icemaker. Installed a new icmaker,ran a harvest test,icemaker filled with water unit working as designed."
Near Buda, TX 78610
Brandon
Job Details: 10/11/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit making noise during spin cycle, found gearcase leaking oil, belt rubbing on shield, ordering belt, gearcase, washplate, cam, and hub. ; ordrng 1 WPW10006384 (drive belt)"
Near Austin, TX 78746
Luis
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site for temp concern. Temp reading -10 in freezer,freezer empty advised customer if no products are in freezer temperature will be in the negatives due to nothing able to Absorb temp. Changed defrost setting to basic,ran diagnostics all test passed."
Near Temple, TX 76504
Arthur B.
Job Details: 10/11/2019
WASHER MAYTAG MVWB765FW0 "Arrived onsite to install new gearcase to top load washer from prior tech’s diagnosis. Was able to remove agitator by breaking assembly off. Found new is completely stripped. Unit will need outer tub, inner basket, rotor,stator and clutch to complete repair. Left gearcase,agitator and bolt in laundry room to complete repair on next visit. OF to R/S due to part availability.; ordrng 1 CNOTE (ABO RETURN ) and 1 W10512161 (OUTER TUB ASSEMBLY) and 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10754448 (clutch) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner)"
Near Hutto, TX 78634
Cliff
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found contaminated sealed system causing cooling failure. Compressor, evaporator, and filter dryer would need to be replaced to complete repairs. Homeowner does not wish to go forward with repairs at this time due to extent of repairs needed and they have already replace the refrigerator."
Near Burnet, TX 78611
James
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TS7 Arrived on site and tested operation. I found hammering noise coming from water lines when calling for water. I found the valve to be at fault. Corrected issue and tested. Unit tests good. Job complete
Near Seguin, TX 78155
Kevin
Job Details: 10/11/2019
MICROWAVE WHIRLPOOL WML55011HS0 "Arrived on site and inspected microwave and found interior light is working properly, inspected counter top light and found bulb has burnt out, took one picture. A new bulb will be needed to correct the issue but they are not covered by warranty, customer is aware of the situation and how to replace them properly, Job complete"
Near Austin, TX 78745
Luis
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for no ice. Found obstruction in emitter control blocking optics. Removed obstruction reinstalled control,ran u it through diagnostics good air flow,no errors on icemaker,ran harvest passed,ran fill test passed."
Near Austin, TX 78717
Lou
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit with old water in the tub. I pressed the start button holding it for 3 seconds and the drain pump came on. I found a large amount of debris in the disposal as the water began to drain from the dishwasher. Unit drained all of the water out. I placed the unit in diagnostics showing error code F5E1. Cleared the code and continued with testing. Unit operated as designed. I checked the filter drain area and it had the appropriate amount of water remaining. I removed and replaced the drain pump and retested. Unit operated as designed. I recommended that the customer clean the unit with a dishwasher cleaning agent to get the old oils and stagnant smell out of the unit. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
James
Job Details: 10/11/2019
WINE COOLER KITCHENAID KUWL204ESB00 Arrived on site and installed new display shelf and main control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78747
Luis
Job Details: 10/11/2019
REFRIGERATOR LG LFXS29766S/01 Arrived on site for no cool. Pierced low side pressure found pressure reading +30 psi diagnosed failed compressor. Unit is around 4 years old customer is going to contact LG for compressor replacement.
Near McGregor, TX 76657
Chase
Job Details: 10/11/2019
COOKTOP JENN-AIR JGCP436WP02 Arrived on site customer customers complaint was that the igniter would always take and when you turn it to the real low position that the burner would go out call tech-support they said replace all three parts need to order one of them; ordrng 1 W10854967 (igntr-surf)
Near Georgetown, TX 78633
Jonathan
Job Details: 10/11/2019
DRYER AMANA NED4655EW1 "Arrived on site for dryer door not staying opened. Inspected unit and work area. Found door not able to open more than 90° angle, due to closet door in the way. Switch door to open towards washer to allow door to open all the way. Tested door and drying operations. All tested good."
Near Seguin, TX 78155
Kevin
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site and inspected refrigerator and found icemaker harness is not connected to power. After resetting icemaker began cycling and filled with water. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78702
Luis
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no ice, found no power to icemaker. Checked harness found power lead not fully inserted to harness. Repaired power lead,reinstalled harness icemaker ran through a cycle and filled with water"
Near Austin, TX 78731
Luis
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for for no ice. Ran icemaker through a cycle ice dumped from icemaker ran fill test passed. Checked software per tech support found old software found small amount of frost on evaporator cover. Ordering updated main control and evaporator cover. Repair will be covered under S27311; ordrng 1 CNOTE (LM ONLY) and 1 W10889360 (COVER) and 1 W11333076 (CONTROL)
Near Pflugerville, TX 78660
Al
Job Details: 10/11/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived to inspect damaged range door.Confirmed the complaint and removed and replaced the part.Reassembled and unit tested as designed.Customer satisfied Job complete
Near Austin, TX 78701
Luis
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL KUBL204ESB "Arrived on site for no cool. Found unit off,removed unit from enclosure,attempted to plug unit in found socket not connected to housing,not able to fully install power plug. Checked socket with meter found an open neutral on both sockets. Customer will need an electrician to repair outlet and let 7nit run for 24hrs"
Near Austin, TX 78749
Leonardo
Job Details: 10/11/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 10/11/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 10/11/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete
Near Austin, TX 78738
Tyler B.
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW87HEDW1 Arrived on site for unit with claimed mold. Upon inspection found no mold build of on gasket or dispenser. Explained finding and cleaning to owner of property. Was not able to call tech line do to an altercation between realtor and tenant. Police were dispatched. Contact tech if further info needed.
Near Liberty Hill, TX 78642
James
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and inspected unit for leaks. I found that the water is dripping out of vent tube on drain tube. Removed drain tube and found a clump of silicone had dropped into tube and restricted water flow. Learned drain tube and tested. Water now flowing properly through drain tube. Job complete
Near Spicewood, TX 78669
Andy
Job Details: 10/11/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for ice machine not making ice. Tested unit and all that unit over filled and kept running water for about 2 minutes. Then unit stopped filling with water and drained. Unit then filled to proper level but then would not recirculate over cooling plate. Called tech line and spoke with David (SR# 7726087927) Made aware of issues and what was found. Was instructed to test unit in diagnostics. Did as instructed. Was then instructed to check voltage at pump and found 14 volts. Was instructed to replace pump. Did as instructed. Tested unit and all operations are normal. No water leaks present at time of service.
Near , TX 78619
Leonardo
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for not washing. Tested unit found washer motor not working
Near Smithville, TX 78957
Cliff
Job Details: 10/11/2019
WASHER MAYTAG MVWC415EW Arrived on site to diagnose a washer that is not spinning. Tested unit and found all parts and components fully functional at this time and no repairs needed. Advised homeowner the load may have been too heavy to allow the motor to spin the tub. No leaks were found at time of service and job is complete.
Near Kyle, TX 78640
Kevin
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site and inspected refrigerator and found no ice production, attempted to run test 44 and ice maker will not harvest. Inspected wiring at bottom of freezer door and found broken wires, Took pictures. Entire freezer door will need to be replaced in order to correct issue, no water leaks from connections at time of service. Customer is aware freezer door may take 6 to 8 weeks.; ordrng 1 LW11038915 (FREEZER DOOR) and 1 WPW10249913 (gasket-fip)"
Near Austin, TX 78739
Leonardo
Job Details: 10/11/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to test unit for UI not working. Replaced UI console. Tested unit, found no issues at this time. Job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 10/11/2019
WASHER KENMORE 110.477018 "Arrived on site and found washer door is open, there is water and a load still in it, power is off. Removed clothing and was able to drain water and run a diagnostic cycle, all water drained out. Inspected drain catch and it is clear, ran a rinse and spin with a small load and it completed. Recommended that customer continue to monitor washer, at this time no parts appear to have failed completely. Collected service fee, no water leaks from connections at time of service, job complete."
Near Austin, TX 78739
Leonardo
Job Details: 10/11/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to replace UI console. Replaced UI console tested unit, found no issues at this time. Job complete"
Near Waco, TX 76705
Chase
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site found the bottom of the fridge was full of ice and condensation on the shelves the gasket that goes on the freezer that sealed the icemaker bucket was not installed properly readjusted everything all lines are dry
Near Kyle, TX 78640
Kevin
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and found condensation along top right hand side of freezer door, took pictures. Gaskets have already been added under freezer door gasket recommended by techline. Spoke with techline and they recommended turning on Test 34 and test 40 to always on. There is no further repair or adjustment That can correct the problem, refrigerator is unrepairable. SR 7726083676"
Near Austin, TX 78750
Lou
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 "arrived on site to install previously diagnosed and ordered part. Due to the old power switch shorting out, I removed and replaced the switch and tested. As soon as I turned the power on, the unit began operating. After approximately 5 mins, the unit was beginning to cool. No water leaks observed during service, job completed."
Near Austin, TX 78745
Leonardo
Job Details: 10/11/2019
MICROWAVE KITCHENAID KMHC319EBS2 Arrived on site to test unit for not heating. Test unit and found bad magnetron capacitor and diode. Replaced all 3 parts test unit and unit heating correctly job complete
Near Austin, TX 78730
Tyler B.
Job Details: 10/11/2019
MICROWAVE JENN-AIR JMC2130WS00 "Arrived on site for unit it heating. Found stored f6eo error, per troubleshooting found control faulty. Replaced control and tested good
Near Austin, TX 78705
Wesley
Job Details: 10/11/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived onnsite and found no voltage to valve. Ordering control to repair. ; schdld next appmnt for 10/15 TUE !
Near Austin, TX 78705
Wesley
Job Details: 10/11/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived onnsite and found no voltage to valve. Ordering control to repair. ; schdld next appmnt for 10/15 TUE !
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for customer complaint of ice maker not making ice on French door refrigerator. Found icemaker rotating and not calling for water. Removed and replaced icemaker assembly. Reassembled and tested. New Icemaker called for water immediately. All water connections were dry at time of service.
Near Elgin, TX 78621
Cliff
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW7040DW1 Arrived on site to replace console for washer. Tested unit and found all is functioning properly after replacing consul. No leaks were found at time of service.
Near Seguin, TX 78155
Kevin
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and added pressure regulator to refrigerator, chattering noise has stopped during dispensing of water. No water leaks from connections at time of service, job complete."
Near Belton, TX 76513
Arthur B.
Job Details: 10/11/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Found sump n motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as designed. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived to office for refrigerator issues.Confirmed that unit was possibly located in apartment 814.Went to unit with maintenance crew, checked the unit.The ice maker worked properly.I photographed the ice bin with healthy ice inside.I also checked the valve for leaks and found none.Unit operates as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78754
Joseph C.
Job Details: 10/11/2019
WASHER LG WM3050CW "Arrived on site for “loud noise and water leak” complaint. Inspected unit and found upper tub springs broken. This allowed tub to drop and crush shocks and pulled pressure hose from air trap, allowing leakage. Ordering new shocks and springs. Office will need to get authorization and set return schedule.; ordrng 2 AP4998892 (SPRING)s and 3 AP5201523 (SHOCK)s and 2 AP5669929 (HINGE PIN)s and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION)"