We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Lou
Job Details: 09/08/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the vent wax motor assembly and main control. Tested unit and it is operating as designed. Customer provided a video of a clicking noise that they continue to hear while unit is operating. I tested the unit again by filling the unit and then turning the drain pump on and I could hear the clicking noise. I removed the drain pump and found the chopper had broken off. Removed the debris from the drain pump area and retested and the unit is operating as designed with no further noises. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 09/08/2021
Arrived onsite for range with yellow flames. Upon inspection I found all flames with a perfect cone and color. The customer showed me a video of the flames and said it has been intermittent. I found the customer to have a humidifier in the home and there are houses being built all around the home. I was not able to recreate any yellow flames at this time but I advised the customer about the affects of a humidifier and what humid air can do to the flames. The other possibility is contaminants traveling through the main gas lines due to contstruction in the area. No gas leaks deteced during time of service and the unit is working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model RBS305PRS00
Near The Hills, TX 78738
Robert
Job Details: 09/08/2021
"Arrived on job for complaints of front glass broken and handle not starting on. Confirmed glass broken this is the counter weight for the door. Will need to replace glass, handle and screws to complete. ; ordrng 1 8302813 (door handle) and 1 8303314 (glass-door) and 2 WP4449746 (screw)s"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Waco, TX 76704
Jonathan M
Job Details: 09/08/2021
Arrived on site for a vent hose that was knocked off due to the washer bouncing around. Inspected in and work area. Reattached vent hose to the dryer and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, TX 76537
Jonathan S
Job Details: 09/08/2021
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Temple, TX 76502
Tali W
Job Details: 09/08/2021
"Onsite for dishwasher not cleaning dishes. In diagnostics, found FAE2 vent wax motor electrical, F8E2 inlet water fill valve electrical. Ran multiple diag cycles. Unit turned off once mid cycle and didnt drain. Vent fan 140 ohms slight,y out of spec. Ordering vent assy and control. Returning with sump assy jic. Office to reschedule. ; ordrng 1 W11410063 (Control) and 1 W11410464 (OWI) and 1 W11414073 (Vent assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bastrop, TX 78602
Matthew
Job Details: 09/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced both rails. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78732
Robert
Job Details: 09/08/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78751
David Z
Job Details: 09/08/2021
"Arrived on site to follow up on built in refrigerator that was not making any ice. On arrival I found the units icemaker fill cup full of ice, and ice in the fill line as well. Found an air gap where the fill valve seats. I filled the cavity in the roof of the unit with permagum around the fill tube. I also replaced the icemaker to make sure it wasnt getting stuck on fill. Tested unit and verified a proper fill and harvest. I did not see any drips coming from a lazy valve. Unit working as designed, no water leaks found. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB02
Near Whitney, TX 76692
Jonathan M
Job Details: 09/08/2021
Arrived on site for refrigerator that has unknown issues. Inspected unit and work area. The customer advised that the issue with the unit is that their evaporator keeps frosting over in the icemaker is somewhat bowed and broken. Confirmed the customers complaint and checked both thermistors. Both checked good. Checked the defrost bimetal and it showed closed. Attempted to force a defrost on the unit and found the heater would not turn on. Checked the icemaker and found the tray underneath it warped causing the issue and the icemaker partially broken due to it leaning at an angle ordering parts.; ordrng 1 WP12729123 (heater) and 1 WPW10300024 (icemaker) and 1 WPW10312691 (air-baffle)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Austin, TX 78717
Taylor M
Job Details: 09/08/2021
"Arrived on site to diagnose dishwasher with drain pump that isnt draining, upon arrival I removed the toe plate, I found that the drain pump is not operating properly, I drained out the water manually and removed and replaced the drain pump, the unit is now operating properly as designed, no leaks observed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78723
Jacob
Job Details: 09/08/2021
Arrived onsite for light switch getting stuck once again and the top bin would not slide out. Looked at the unit and saw that the switch got stuck. Was able to free the switch and light start working again. Looked at the top bin and noticed that the right side of the bin was some how pushed back behind the stopper. Re adjusted the top bin and now bin slides out easily. Let customer know to watch the door and be sure he is opening it directly from the middle and that the door is shutting all the way to stop the outside air from getting in and causing some of frost/freezing in the freezer. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Bastrop, TX 78602
Matthew
Job Details: 09/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced valve. Tested all connections with liquid leak detector and tested unit. No leaks present at this time. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cedar Park, TX 78613
David S
Job Details: 09/08/2021
Arrived on site for Washer will not start due to power surge. We attempted to put unit into diagnostics mode unsuccessfully. We need a main control and UI to proceed which we did not have with us. We ordered UI and main control. Office to reschedule when we have eta on part.; ordrng 1 W11481108 (Control) and 1 W11447379 (Console)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78753
Scott
Job Details: 09/08/2021
Arrived on site for dryer not heating . Getting good voltage. At block . Checked tstats, element and fuse . All checked normal. Replaced control , still not heating . Ordering motor ; ordrng 1 W11086656 (Motor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Austin, TX 78736
Luis
Job Details: 09/08/2021
Arrived on site for no cool in fresh food section. Fresh food section not defrosting ran diagnostics unit already in basic defrost setting diagnosed will need to follow service pointer W11329116C will order a new cover and control ; ordrng 1 W10887790 (Evaporator cover)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78753
Scott
Job Details: 09/08/2021
Arrived on site for cook top melting burner . Ordering Burner harness and switches if needed . Call to set return ; ordrng 1 W11396691 (Cook top harnes) and 1 WP3148952 (Switch) and 1 WP3149400 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Johnson City, TX 78636
Brandon
Job Details: 09/08/2021
"Arrived on site for customer complaint of unit not cooling in either section l found compressor windings open, ordering compressor, filter drier, and coupler. Also found broken ice container, ordering ice container. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Filter drier) and 1 W11506635 (Coupler) and 1 Cnote (SS tech/2 hour job) and 1 Cnote (Office to reschedule) and 1 W11506635 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
Tommy
Job Details: 09/08/2021
Arrived onsite for washer not spinning found actuator had slipped again found incorrect one sent out. Ordering new one. Office to reschedule upon arrival. Zip tide old one in for unit to be usable in the meantime.; ordrng 1 W10913953 (Actuator)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78702
Luis
Job Details: 09/08/2021
"Arrived on site for cooling complaint. Found unit not powering off removed drawer found damaged and broken wires on liner side of harness due to design and normal operation of unit
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Manor, TX 78653
Matthew
Job Details: 09/08/2021
Arrived onsite for unit sparking. Upon inspection inspected capacitor and diode. Found unit was tested with double cooking rack. Will cause sparking if used with out double cooking. Removed rack and tested several times. Unit heated each time without fail. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kayman
Job Details: 09/08/2021
Arrived onsite for refrigerator making knocking noise. Upon arrival I found the FC=5 RC=39. I ran diagnostics and could not recreate a knocking noise. After further inspection I found the water line in the rear of the unit would slap against the back wall and knock when the ice maker would fill. I secured the line with tape and tested the unit. I could not recreate any more knocking at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, TX 78613
David S
Job Details: 09/08/2021
Aired on site to install new pads. We installed the new pads and realigned the door. The unit is working as designed. Jo complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Austin, TX 78744
Leonardo
Job Details: 09/08/2021
"Arrived on site for install of previously diagnosed parts. Installed all new parts, job complete."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78733
Kevin
Job Details: 09/07/2021
"Arrived on site and found airflow is showing restricted on airflow meter, Took pictures. Dryer is heating properly. Removed vent hose from rear of dryer and airflow now shows good, Took pictures. Recommended to homeowner that a cleaning service clear the vent to the exterior of the home before the dryer is used again to prevent any further damage, documented with techline, job complete.7731680813"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Lakeway, TX 78738
Robert
Job Details: 09/07/2021
Arrived on job for complaints of temperature issues found ice on back wall and thermostat open.After replacement test operation.
We serviced a
KITCHENAID RANGE
Model KGRS505XWH05
Near Round Rock, TX 78665
David S
Job Details: 09/07/2021
Arrived on site for OVEN WILL NOT HEAT AFTER GAS WAS DISCONNECTED FOR FLOORING. We gained access to the back of the unit to check gas valve and found it to be in the on position. The we tested upper oven and it work as it should. We then tested the lower oven and found that it will not light. We performed a oms test at the lower oven ignitor and found that it was out of spec. ; ordrng 1 WP7432P143-60 (Lower bake igniter)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near New Braunfels, TX 78132
Andrew
Job Details: 09/07/2021
"Arrived on site to test unit for gas odor from cooktop, applied bubble solution on all possible leak points, found a leak on flex hose, put Teflon tape on treads, tested unit, no leaks detected job complete,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Seguin, TX 78155
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the ice maker full of ice and not harvesting, replaced icemaker and tested unit. All functions retuned. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Georgetown, TX 78626
Lou
Job Details: 09/07/2021
"Arrived on site to inspect dryer not turning on. Upon further inspection, I found the unit would not respond. I tested voltage at the outlet and got 0V. Checked the breaker and found it t9 be a GFCI breaker and it was tripped. Cycled the power and checked voltage again at the outlet and found 120V to the L1 and 0V at the L2. Found 120V from L1 to Neutral. I advised the customer of my findings and recommended they contact their builder to have their electrician check the breaker and outlet wiring. Unable to test the unit with no power. Recommended the customer call in for service once the electricity is repaired and they continue to have issues with the unit. No lint observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 09/07/2021
"Arrived on site to test unit for intermittent power loss, tested unit found unit was plugged in into a extension surge protector, advised customer against using surge protector for unit, customer stated that every time power was lost husband would reset surge protector and power would be restored, also found minor water leak from water supply line, secured connection, tested unit, unit runs as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS1
Near San Marcos, TX 78666
Andrew
Job Details: 09/07/2021
"Arrived on site to test unit for air not venting correctly, found board was placed between vent hood and cabinet causing to sit level. Board was creating gap causing air to escape from between vent hood and cabinet. Showed contractor issue is with installation. Contractor stated he would correct issue. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Pflugerville, TX 78660
Matthew
Job Details: 09/07/2021
"Arrived onsite for dishwasher not drying properly. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and all components are functioning properly. Noticed rinse agent compartment empty. Instructed customer on use and care, proper loading and use of rinse aid. Unit is functioning as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ0
Near Leander, TX 78641
Kayman
Job Details: 09/07/2021
Arrived onsite for dishwasher not drying. Upon inspection I found no error codes stored in the unit. I ran diagnostics and found all functions working as designed. I advised the customer on proper detergent/rinse aid usage while on a in home water softener. I also advised cracking the door and letting the steam vent out for a better dry. I leveled the unit as well. No leaks detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Lou
Job Details: 09/07/2021
"Arrived on site to inspect refrigerator ice maker leaking water down the front of the door. Upon further inspection, I found a small amount of ice in the bin and it look as if it had melted and froze together. I found the IM in the off position and turned it on. It began to cycle. When I removed the ice maker, I found the tray cracked which is where the water is leaking from. I removed and replaced the ice maker and tested and it is operating as designed. I cycled power to the unit to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Temple, TX 76502
Jonathan S
Job Details: 09/07/2021
"Arrived on site to install previous diagnosed parts. Removed failed ice maker and harness, installed new. Monitored ice maker cycle without advancing. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killeen, TX 76541
Tyler
Job Details: 09/07/2021
Arrived on site for washer needing previously diagnosed gearcase. Upon arrival reconfirmed issue and found sound coming from gearcase (not ACU) also found driver block and hub still fully intact and functioning as designed. Was able to disassemble and unit then installed new gearcase. After reassembling it I tested and found washer no longer making any sounds. No leaks during repairs. Call complete
We serviced a
ROPER REFRIGERATOR
Model RT18BKXKQ00
Near Killeen, TX 76543
Tyler
Job Details: 09/07/2021
Arrived on site for refrigerator randomly shutting down. Upon arrival confirmed 120 v connection. After further testing I narrowed problem down to the thermostat in rc compartment not fully allowing proper temp regulations and shutting power off to entire unit. Replaced thermostat after acquiring autho. I formed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Salado, TX 76571
Tyler
Job Details: 09/07/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival I recovered 4.50oz of refrigerant. After adding new compressor, drier, etc, I vacuumed and cleared unit and verified unit had no leaks. I then recharged system with 4.65 oz of refrigerant. Verified pressures stable at 148 high side and 1 lowside. Informed customer to give unit 24hrs to stabilize temps. Call complete"
We serviced a
ROPER REFRIGERATOR
Model RT18DKXFW01
Near Killeen, TX 76549
Al
Job Details: 09/07/2021
Arrived on site and inspected refrigerator leaking from freezer compartment into the refrigerator. Confirmed the complaint and found the drain line was clogged with a sheet of ice underneath the bottom removable floor. I used my steamer to defrost the drain line and also removed all ice from the unit. Refrigerator now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Copperas Cove, TX 76522
Al
Job Details: 09/07/2021
"Arrived on site and inspected ice dispenser issues. Customer advised the unit has been operating properly. I preformed all checks of the ice maker, dispenser and separator to ensure all were working properly and all were working fine."
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Temple, TX 76501
Wesley
Job Details: 09/07/2021
Consistent failure to complete rinse cycle. Failure to complete cycle after failed rinse. Ordering control and airtrap hose to repair. No error codes and flawless function during diagnostics cycle. ; ordrng 1 W11411581 (Control) and 1 WP353244 (Hose)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Waco, TX 76712
Jonathan M
Job Details: 09/07/2021
Arrived on site for a washing machine that?s not completing cycles. Inspected unit and work area. Confirmed the customers complaint as the customer had videos of what was going on. I placed the unit and service diagnostics and did not find any stored error codes. Ran into a diagnostic test and the unit ran as designed until it finished and flashed an F5 E3 (lid lock will not unlock) error code. Tested the unit several other times with the issue being intermittent. I called whirlpool Techline and spoke to Andy SR# 7731676789. He advised for me to go ahead and replace the lid lock and advise there any further issue would most likely be due to the customers load types. Ordering part and will return .; ordrng 1 W11316250 (latch)
We serviced a
JENN-AIR RANGE
Model JDRP430WP01
Near Austin, TX 78738
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of unit giving error code of low fan speed. I placed unit into diagnostic mode and tested blower motor, I found failed blower motor, I replaced blower motor, unit tested good.
We serviced a
IKEA DISHWASHER
Model IUD8100YS0
Near Killeen, TX 76543
Tyler
Job Details: 09/07/2021
Arrived on site for dishwasher not cleaning dishes properY. Upon arrival entered diagnostics but found no error codes. Upon further testing I found in normal and diagnostics that unit was fully functioning as designed except upper spray arm not spinning well. After checking arm I found upper arm clogged with debri. Rest of u it was clean. Cleared debri and found upper arm fully spinning when water was applied as designed. I formed customer of findings and best uses for cleaning and using soap in unit.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Copperas Cove, TX 76522
Al
Job Details: 09/07/2021
"Arrived on scene inspected dryer making scraping noises. Confirmed the complaint and found the repair kit was defective. Removed and replaced it, now the unit works properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Robinson, TX 76706
Jonathan M
Job Details: 09/07/2021
"Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced user interface consul and tested the unit. The unit began to turn on, run, and heat as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Temple, TX 76504
Wesley
Job Details: 09/07/2021
Arrived onsite and found freezer evap frosted through. Advised customer to thaw unit and will return with defrost parts to repair. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Waco, TX 76712
Jonathan M
Job Details: 09/07/2021
Arrived on site for a dishwasher that wouldn?t wash dishes. Inspected unit and worked area. Ran the unit through a diagnostic test and found the water filling but the wash motor not running. Replaced wash motor assembly and tested the unit. The unit begin to work as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Temple, TX 76504
Wesley
Job Details: 09/07/2021
Arrived onsite and found unit operating with pump not seated properly allowing leak. Reseated pump. Unit is now operating as designed. No leak after service. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Temple, TX 76502
Wesley
Job Details: 09/07/2021
Arrived onsite and found tub had been crushed and was leaking from a split weld in the upper rear corner. Some water damage to the floors had occurred. Advised customer that tub would be replaced to repair unit. Ordering tub to repair. Office to reschedule.; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Hewitt, TX 76643
Jonathan M
Job Details: 09/07/2021
Arrived on site for a dryer that?s making a rattling sound. Inspected unit and work area. Confirmed the customers complaint and disassembled unit. Found the blower wheel cracked causing the rattle. Was not sent one for the service. Ordering the blower wheel and motor just in case the blower wheel does not come off the motor. The office will need to contact the customer about a return date due to a PSP item.; ordrng 1 W11364931 (MOTOR ) and 1 WP697772 (blower wheel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Waco, TX 76712
Jonathan M
Job Details: 09/07/2021
Arrived on site for to install previously diagnosed parts. Inspected unit and work area. Replaced both water and ice paddle and tested the unit. The unit began to work as designed. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, TX 76513
Jonathan S
Job Details: 09/07/2021
Arrived on site for dryer items getting caught on drum. Inspected unit and work area. Found items getting caught between baffle and seam of drum (see SD-pic). Removed drum and baffle. Found dented outwards underneath baffle. Corrected drum and reinstalled baffle. Assembled unit and tested operation. All tested good.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Waco, TX 76712
Jonathan M
Job Details: 09/07/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced manifold and tested the unit. The unit began to work as designed. The customer also complained of her oven rack sliding in when she went to put stuff in her oven. Confirmed customers complain and saw that the racks were leaning backwards. It appeared that the racks were not improperly installed but that the unit was slightly unlevel. The customer advised that the unit was level and had been leveled out with the countertops which had been shown as level. Adjusted the feet and was able to get the slidingracks to work properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Temple, TX 76502
Wesley
Job Details: 09/07/2021
Arrived onsite and found broken strike. Returning with strike to repair. No other evident issues.
We serviced a
GE DISHWASHER
Model GSD2350R00CS
Near Copperas Cove, TX 76522
Al
Job Details: 09/07/2021
Arrived on site and inspected older model dishwasher not draining correctly. The timer was also defective.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Temple, TX 76504
Wesley
Job Details: 09/07/2021
Arrived onsite and found over-sudsing flooding cut off operations. Cleared trap. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Matthew
Job Details: 09/07/2021
Arrived onsite for dishwasher not cleaning properly. Upon arrival put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed issues. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS0
Near Austin, TX 78725
Jacob
Job Details: 09/07/2021
Arrived onsite to replace light bulb in the oven. Replaced bulb. Tested the light bulb and unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Niederwald, TX 78640
Leonardo
Job Details: 09/07/2021
"Arrived on site for complaints of microwave making arching noise. Found burnt diode. Replaced diode and tested unit. While testing, unit shorted the control board. Will need filter board and control to complete. Office to reschedule.; ordrng 1 W11342846 and 1 W11333816 (Display) and 1 WPW10531156 (Filter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78737
Robert
Job Details: 09/07/2021
Arrived on job for complaints of frost in freezer again. Ran diagnostics and found thermistor working properly. Called tech line and ran test on control board and found the control defective will need to replace control. ; ordrng 1 WPW10317076 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Spicewood, TX 78669
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of unit not finishing cycles, found error codes F0E3, F7E8, F2E1, in diagnostic mode, I found stator loose, I tightened stator and ran calibration, I also tested hot and cold, drain, agitating, and spin cycles, unit passed all tests. If problem continues, will need stator and rotor."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78756
Jacob
Job Details: 09/07/2021
Arrived onsite to replace parts ordered by previous tech. Looked at the unit and found that the motor was never plugged in. Plugged motor in. Tested the unit. Unit tested good. Did notice that the plate ring was missing. Ordered part. Office to reschedule ; ordrng 1 W11252182 (ring-turn)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Burnet, TX 78611
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose a washer that is not cycling properly. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL COOKTOP
Model JGCP548HL00
Near Austin, TX 78738
Brandon
Job Details: 09/07/2021
"Arrived on site to replace burner head and ignitor l after replacing, unit tested good."
We serviced a
MAYTAG FREEZER
Model MZF34X18FW00
Near New Braunfels, TX 78130
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect unit for not holding temps due to defrost error, upon inspection found the unit control was shorted causing the unit not to defrost, replaced and tested. Customer will defrost and I will check back with him.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Braunfels, TX 78130
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect unit for not making ice and dim lighting, upon inspection found a motor fault in ice maker. Plus a bad module in freezer, quoted customer to replaced module and ice maker
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pflugerville, TX 78660
Matthew
Job Details: 09/07/2021
Arrived onsite for cooktop grates rocking back and forth. Grates seem to be warped. Ordering replacement. Office to reschedule. ; ordrng 1 W11214957 (grate-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Matthew
Job Details: 09/07/2021
Arrived onsite for dishwasher parts failure. Found upper dish rack pealing and rusting. Ordering upper rack. Office to reschedule. ; ordrng 1 W10909088 (dishrack upper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Cedar Park, TX 78613
Tommy
Job Details: 09/07/2021
Arrived onsite for previously diagnosed parts. Replaced unit sump and tested found no leaks but found control sending inconsistent voltage to wash motor. Ordering control.; ordrng 1 W10906428 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near San Marcos, TX 78666
Andrew
Job Details: 09/07/2021
Arrived on site to test unit for ice maker leaking. Found ice maker cracked causing leak. Recommend replacing ice maker. Needing ice maker to fix issue. Office to reschedule.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, TX 78739
Leonardo
Job Details: 09/07/2021
"Arrive on site for complaints of pre heat taking a long time and oven light staying on. Customer explained that pre heat was taking 10-15 minutes to heat. Informed customer this is normal operation of the unit for preheat. Tested unit, tested good. Also found latch not making good contact. Secured latch and tested unit, light is going off properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Kayman
Job Details: 09/07/2021
Arrived onsite for refrigerator not cooling again. Due to my previous findings I called techline to report. We determined the unit has a shorted or open wire within the unit and the defrost circuit is not operating.I advised the customer to allow the unit to defrost then restore power and it will operate for a couple weeks before frosting up again. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78738
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of water dripping from dispenser, I replaced valve, filter head, water reservoir, fitting, and dispenser line, after replacing, unit tested good."
We serviced a
KITCHENAID WINE COOLER
Model KUBR214KSB00
Near Austin, TX 78717
Tommy
Job Details: 09/07/2021
"Arrived onsite for to take photos for unit legs missing. Took photos of missing front legs, back of unit appears raised and likely has rear leveling feet. But front legs are not present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Austin, TX 78705
Luis
Job Details: 09/07/2021
Arrived on site for no ice found harness not fully seated to valve reconnected harness tested unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Austin, TX 78745
Jacob
Job Details: 09/07/2021
Arrived onsite for unit not powering on. Checked voltage and saw that the unit was getting the correct voltage. Upon further inspection. Found that the control was not indicating power. Replaced the control. Tested the unit and unit turned on with no issues. Tested unit in diagnostics and unit tested tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78723
Jacob
Job Details: 09/07/2021
When testing the unit, saw the leak come from in between the door, at the bottom of the door. Also found that the red connector was not connected to the diverter motor. Connected red connector back to the diverter motor. Also lifted the front feet to the unit and re tested the unit for leaking. Got no leaks at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX550XW1
Near Austin, TX 78705
Kevin
Job Details: 09/07/2021
"Arrived on site and found water is constantly dripping into water. Set washer into a diagnostic cycle and found it will agitate but not spin. Confirmed actuator is moving into position but gear case and is seized.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78738
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of lights not working, found multiple modules failed, order modules and control. ; ordrng 3 W10695459 (Modules)s"
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Lakeway, TX 78734
Robert
Job Details: 09/07/2021
Arrived on job for complaints of not draining. Found loose connection at pump. After correct wiring test operation
We serviced a
AMANA DISHWASHER
Model ADB1100AWS3
Near Austin, TX 78705
Kevin
Job Details: 09/07/2021
"Arrived on site and inspected dishwasher and found incoming waterline is a fixed copper one and it is leaking, took one picture.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Spicewood, TX 78669
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of unit not filling with water found failed valve. I replaced valve, unit tested good."
We serviced a
WHIRLPOOL WINE COOLER
Model KUBR304ESS00
Near Austin, TX 78733
Kevin
Job Details: 09/07/2021
going to reorder part; ordrng 1 W10807582 (Control panel assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/07/2021
Arrived on site for complaints of dishwasher main water hose leaking. Found water leak at main connection to the wall. Tried to tighten but still leaking. Installed new water hose and tested unit. No water leaks detected at this time.
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Austin, TX 78702
Kevin
Job Details: 09/07/2021
"Arrived on site and found lid lock engages in all diagnostic cycles. And in a drain and spin cycle immediately. Normal cycle lid lock does not engage during the agitation cycle. Replacing the control board
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78728
Tommy
Job Details: 09/07/2021
Arrived onsite for dishwasher not washing dishes. Upon arrival found unit sump diverter unable to find position. Replaced sump and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Hutto, TX 78634
David S
Job Details: 09/07/2021
"Arrived on site for ice maker in the freezer is not producing ice. We gained access to icemaker and put it through a harvest cycle and found it be operating as designed. We the checked temps in freezer and for them normal. We checked for any air leaks around the doors found none.we checked refrigerator settings and found it in adaptive defrost. We put the unit into basic defrost. We explained to the customer how the adaptive defrost mode can effect ice maker performance. Customer seemed to be satisfied with the diagnostics and what weve done, Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS02
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/07/2021
"Arrived on site for oven comb door not closing. Inspected unit and work area. Tested door operation and found door hinge on right side not closing. Found inner door at fault. Removed inner door panel and installed new. Tested door operation. All tested good.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Austin, TX 78748
Kevin
Job Details: 09/07/2021
"Arrived on site and inspected dryer and found during a normal dry cycle when moisture sensors are bypassed dryer will add time and then shut up of abruptly. Found moisture sensors are disconnected at harness. Dryer has been disassembled at least once before likely by retailer and was sold as a open box. After reconnecting moisture sensor dryer now runs as expected. Recommended to apartment resident that apartment maintenance be contacted and have been to the exterior cleaned before dryer is used again, job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF2
Near Cedar Park, TX 78613
Tommy
Job Details: 09/07/2021
Arrived onsite for unit not making ice. Upon arrival found resivor frozen. Thawed tested and found it operating as designed. Made sure unit was sealed tightly. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HV1
Near Round Rock, TX 78665
David S
Job Details: 09/07/2021
"Arrived on site for Call Back - range oven will not ignite. We gained access to the unit and attempted to ignite oven and found that it would not ignite. We then gained access to the oven burner an igniter. We uninstalled ignitor and found that the igniter was burnt out. We then proceeded to install a new igniter. We tested unit one more time and unit seems to be operating as designed,job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mustang Ridge, TX 78610
Robert
Job Details: 09/07/2021
Arrived on job for complaints of heater not working. Found loose connection at heater. Corrected wire issue and test.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Leander, TX 78641
Kayman
Job Details: 09/07/2021
Arrived onsite to install previously diagnosed parts. I installed the oven door trim pieces. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Bertram, TX 78605
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose a washer that is not cycling properly. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78626
Lou
Job Details: 09/07/2021
"Arrived on site to inspect dishwasher not starting. Upon further inspection, I attempted to place the unit in diagnostics and it failed to respond. I inspected the harness at the junction box and found no voltage. I checked the plug under the sink and found the power cord not fully plugged in. Plugged unit in and retested and unit is operating as designed. Customer advised that someone had gone into the cabinets under the sink about the same time the unit stopped working and mustve accidentally unplugged the unit. Customer provided a copy of their closing docs for warranty verification. No water leaks observed during service, job completed. I made recommendations for use and care, as well as, detergent and rinse aid use."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Del Valle, TX 78617
Luis
Job Details: 09/07/2021
"Arrived on site for no ice. Found harness not fully seated to icemaker installed harness tested icemaker,icemaker ran through a harvest,dumped ice and filled with water.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE504DSS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/07/2021
"Arrived on site for install of previously diagnosed parts. Installed new RH & LH tracks, new drain motor, and new sump and motor. Tested unit, no water leaks detected at this time. Dishwasher working properly, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78733
Kevin
Job Details: 09/07/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator with truckstock and confirmed operation by running a calibration cycle, job complete"