Near Lakeway, TX 78734
Andy
Job Details: 06/26/2019
WASHER WHIRLPOOL WTW7000DW3 Arrived on site for washer not responsive. Tested and inspected unit and found failed UI and control was shorted out. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78737
Kevin
Job Details: 06/26/2019
WASHER WHIRLPOOL WFW90HEFW0 "Arrived on site and found washer has error F2E3 unsupported cycle, F5E2 door lock error, F3E1 pressure system, F5E4 door not opened between cycles, spoke with techline Replaced pressure sensor, hose, and air trap. washer passed diagnostic cycle both times, If issue persists will need to replace control and console and harness between them. No water leaks detected at time of service."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site for FC not cooling. Measured temperature in FC at 25°. Gained access to evaporator and found no frost pattern. Performed diagnostics mode and ran condenser fan and compressor. Found compressor not turning on. Had customer sign waiver to pull out, due to previous damage on floor. Gained access to compressor and tested motor windings resistance and found within range. Found failed starting device. Customer had capacitor on hand and installed at customer request.ordrng 1 WPW10197428 (STARTING DEVICE )"
Near Austin, TX 78727
Paul
Job Details: 06/26/2019
DRYER WHIRLPOOL LEN2000PWO Arrived onsite for the dryer vent that came loose from the wall and the customer can’t reconnect. Ms stated the dryer was also taking long or multiple cycles to dry. I found the flex hose completely stopped up and crushed. This installation cannot use a round hose because there is not enough room. It needs a periscope type vent. I showed ms what to pick up at Lowe’s and she will call the office and reschedule after she gets the vent.
Near San Marcos, TX 78666
Luis
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00
Near Pflugerville, TX 78660
Scott
Job Details: 06/26/2019
WASHER LG WM8000HVA "Arrived on site ,replaced dispenser and housing . Tested unit ,no water leaks detected at time of service . Job complete ."
Near Austin, TX 78702
Wesley
Job Details: 06/26/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite and installed console. Unit is now operating as designed.
Near Austin, TX 78735
Kevin
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site and found refrigerator temperature is correct, customer is experiencing high temperatures/food spoilage in the two produce bins but not the rest of the fresh food section. Spoke with tech line and they said to ensure nothing is blocking airflow on the top shelf and if issue continues replace control and thermistors. No water leaks detected at time of service, job complete"
Near Austin, TX 78735
Leonardo
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replace hose. Replaced hose test unit and unit working correctly no leaks present at this time.
Near Pflugerville, TX 78660
Scott
Job Details: 06/26/2019
WASHER WHIRLPOOL WTW7000DW2 "Arrived on site for periodically not spinning clothes out . Customer stated it’s very random . Ran diagnostics ,no error codes . Both manual and auto test checked normal . No oil on gear shaft . Did find outlet hot ground . Told customer to have maintinace fix outlet , may be the cause of disruption of cycle . Nonwater leaks detected at time of service . Job complete."
Near Pflugerville, TX 78660
Scott
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for not dispensing water . Found water lines and filter frozen . Unit is keeping temps too cold .ordering UI ,thermistors control . Replaced fitter housing due to failing from freezing . No water leaks detected at time of service . Please call to set return . ; ordrng 1 W10316760 (thermistor) and 1 W11172798 (CONTROL) and 1 W11340158 (UI) and 1 WPW10384183 (thermistor)"
Near Austin, TX 78702
Wesley
Job Details: 06/26/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and found drain hose cracked and leaking. Ordering drain hose to repair. Water turned off Nd disconnected.; ordrng 1 W11316671 (DRAIN HOSE)
Near Spicewood, TX 78669
Andy
Job Details: 06/26/2019
WASHER MAYTAG MVWB855DC3 Arrived on site for washer with bad smell. Tested unit operations and all operations are normal. Checked for error codes and found none. Checked for water remaining in tub and found none. Called tech line and spoke with Kevin (SR # 7725196054) Made aware of stated issue and what was done and found. Was instructed that smell is either coming from what is being put in unit or coming from stand pipe. Was instructed to run cleaner cycle. And if smell continues for customer to have standpipe checked. Did as instructed. No water leaks present at time of service.
Near Spicewood, TX 78669
Andy
Job Details: 06/26/2019
DRYER MAYTAG MEDB855DC4 Arrived on site for dryer with loose panel. Tested and inspected unit and found console clips are not holding tight. Removed panel clips and adjusted. Reinstalled and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78704
Wesley
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onnsite and found unit not sealing due to leveling issue. Leveled and corrected sealing issue. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/26/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site to test unit for upper rack falling. Test unit and found upper tracks broken, replaced left and right track test unit and unit test good job complete. No leaks present at this time."
Near Austin, TX 78748
Kevin
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and inspected refrigerator and found interior lights are on but it is not cooling, no fans are running, and there is no response on user interface, ice and water dispenser are unresponsive. Disconnected power to refrigerator and replaced main control and user interface, after reconnecting to power it is running and has begun cooling. Water dispenser is now working and UI is lit and working. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78737
Kevin
Job Details: 06/26/2019
REFRIGERATOR GE PGS25KSEAFSS "Arrived on site and confirmed air is felt from both vents when door switch is closed. There are 6 cubes in ice bin, Spoke with GE techline and although icemaker was recently replaced they recommended replacing it again and replacing harness with it. No water leaks detected at time of service.; ordrng 1 WR23X10708 (harness motor and re) and 1 WR30X10150 (icemaker - door moun)"
Near Austin, TX 78737
Kevin
Job Details: 06/26/2019
WASHER KENMORE 110.2713241 Found no water flow on either hot or cold valves. Confirmed water lines are clear, a new valve assembly will be needed to correct issues. No water leaks from connections at time of service
Near Austin, TX 78739
Leonardo
Job Details: 06/26/2019
RANGE GE JV636H2SS Arrived on site to test unit for lights not working. Test unit and found fan working but light not coming on. Test unit and found bad switch will need to order new switch WB24X10077 and light sockets WB08X10035 x2. Office to reschedule ; ordrng 2 WB08X10035 (LIGHT SOCKETS )s and 1 WB24X10077 (LIGHT SWITCH )
Near Round Rock, TX 78681
Lou
Job Details: 06/26/2019
WASHER WHIRLPOOL WTW7500GW2 "arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1. I cleared the code and continued with testing. The unit failed to dispense water into the tub. It drained, agitated and spun as designed. I tested the water valve and found the hot valve stuck. When I removed the water hoses, I found a large amount of debris in the valve and on both the hot and cold hoses. I removed and replaced the water valve and recommended that I the customer replace the hoses. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Luis
Job Details: 06/26/2019
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site for thin ice. Ran diagnostics found water not filling reservoir,unit passed all other diagnostics. Ran a normal cycle and ice thickness set to max and water not filling reservoir to correct level. Diagnosed faulty water sensor,replaced pump,assembly that includes sensor, ran unit through a cycle,water filled to correct level,ice forming on evaporator plate."
Near Sunset Valley, TX 78745
Luis
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no ice,ran diagnostics icemaker passed all test,ran fan test some air flow ran unit through normal operation weak air flow diagnosed unit will need main control and ice box fan. Need AUTHO approval for control and fan motor; ordrng 1 CNOTE (NEED AUTHO FOR CONTROL AND FAN MOTOR) and 1 W10843055 (CONTROL), states that autho needed"
Near Austin, TX 78727
Paul
Job Details: 06/26/2019
OVEN WHIRLPOOL RDE1400P2 Arrived onsite for the oven with broil working but bake is not. I found the bake elements out in both upper and lower ovens. The elements need to be replaced to complete service. Call complete.
Near New Braunfels, TX 78130
Brandon
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site for customer complaint of unit not drying, found customer was not using rinse aid, unit tested good, instructed customer to use rinse aid."
Near Sun City, TX 78628
James
Job Details: 06/26/2019
VENTHOOD KITCHENAID KVWB406DSS2 Arrived on site and tested operation. I found that the lights do not work and the blower comes on when pressing the light button. Accessed harness and control and found that the wire harness was wired to the terminal block incorrectly inside control box. Corrected wiring per wiring diagram and tested operation. Unit now functioning properly. Job complete
Near Austin, TX 78748
Ron
Job Details: 06/26/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for washer not advancing thru cycle, also had a complaint about item getting caught under the washplate. I found a pillowcase stuck under the washplate, determined be customer using the power wash cycle. I advised bedding must be ran on bulky. Performed diagnostics confirmed no stored error codes. Confirmed water valves worked with no issues. I confirmed washer performed as designed, advised customer they must use bulky sheets for bedding items. Power wash will not put in enough water. I advised once sheets absorb all of the water they will be prone to getting sucked under the washplate. Customer this has been an issue since day 1. I also spoke with house keeper that uses the washer to make sure they understand bulky sheets should be used for all bedding. I also warned about not putting any rugs into the washer, found pieces of a rug caught under the washplate."
Near Lakeway, TX 78734
Andy
Job Details: 06/26/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave door not level. Tested and inspected unit and found door not level due to bent hinges. (See SD-QuickPic) Adjusted hinges and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78748
Robert
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on job for complaints of no ice. Ran test 19 power to heater good. Supply hose blockage and ice container damaged. ; ordrng 1 W10841140 (adhesive) and 1 WPW10347093 (ice container) and 1 WPW10554299 (heater)
Near Leander, TX 78645
James
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new rear adapter kit and installed perma gum around air port to aid in sealing. Cleared all ice from behind evaporator housing and from underneath. Tested operation and found unit working properly and all functions test good. Job complete
Near Lakeway, TX 78734
Andy
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not filling with water. Tested and inspected unit and found unit is filling but is not spraying water due to failed pump and motor assembly. No water leaks present at time of service.; ordrng 1 W11085683 (PUMP MOTOR ASSY)
Near Cedar Park, TX 78613
Jonathan
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for refrigerator for making noises. Customer stated that it was the fan that was making noises. Performed diagnostics mode and tested compressor and condenser fan. Tested evaporator fan and damper door. Checked evaporator frost pattern and found normal and no ice buildup. Tested damper again found damper motor a little loud than normal operation. Will need to replace damper control.; ordrng 1 WPW10594330 (DAMPER CONTROL )
Near Austin, TX 78728
Paul
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived onsite for the dishwasher not heating. I found an F7E1 error. I found the heating element open. I replaced the element and ran the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78664
Joel G.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to install part I previously ordered. Replaced main board and verified operation. Customer mentioned ice quit dispensing while part was on order. Found auger motor faulty and humming, needs replaced. Verified no leaks at time of svc call.; ordrng 1 W11202789 (motor)"
Near Martindale, TX 78655
Brandon
Job Details: 06/26/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for customer complaint of unit not working, found electric issue
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/26/2019
COOKTOP WHIRLPOOL GCI3061XB01 Arrived on site for F 47 failure code onto left burners. Replaced controls and unit would not allow me to program a personality code. Will order all parts again. Office to locate parts and reschedule with customer.; ordrng 1 W10328384 (hotplate LEFT FRONT) and 1 W10328391 (hot plate LEFT REAR) and 1 W10857230 (module) and 1 WPW10396615 (display)
Near Austin, TX 78748
Luis
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "New issue with not dispensing ice. Replaced parts from prev diagnosis of unit not dispensing ice and weak ice flow. Replaced control,ice box fan,ice container and shaft. Tested dispenser working tested fan good. Customer complained of cooling issue found trace of dye on condenser weld joint from manufacture,repaired weld joint;
Near Killeen, TX 76549
Al
Job Details: 06/26/2019
DRYER MAYTAG MGDB835DW4 Arrived to disassembled the unit so a licensed plumber could convert the unit.Reassembled the unit and unit began operating as designed.No gas leaks detected Unit works as designed.JOB COMPLETE
Near Austin, TX 78745
Luis
Job Details: 06/26/2019
REFRIGERATOR FRIGIDAIRE FRT18P6BSB4 "Arrived on site for cooling issue. Found freezer section not freezing,removed evaporator cover found weak frost pattern,diagnosed leak in system. Unit will need a new compressor,evaporator and a uv drier,need AUTHO approval; ordrng 1 5303918274 (EVAPORATOR ) and 1 5303918358 (UV DRIER) and 1 5304464034 (COMPRESSOR) and 1 NEEDAUTHO and 1 TJ90SF8404 (ACCESS VALVE)"
Near Martindale, TX 78655
Brandon
Job Details: 06/26/2019
WASHER GE GUD27ESSJWW "Arrived on site for customer complaint of unit making noise, found shoe lace stuck in blower wheel, I removed shoe lace, unit tested good."
Near Spicewood, TX 78669
Andy
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for refrigerator with ice/frost issues in FC. Tested and inspected unit and found some light frost on rails and inside freezer. Asked about ice and ice maker and was told all was good with that. Inspected rails and liner for damage and inspected gasket and all checked good. Although noted 2 small holes on top of freezer by close to evaporator cover and a 1” by 3” hole on top left with no cover. Found drain line for freezer clogged and ice starting to from on bottom of freezer. Called tech line and spoke with Dave (SR# 7725130702) Made aware of issues and what was found. Was instructed all was normal aside from drain line clogged. Was instructed to clear drain and remove ice from freezer and that should fix issues. Did as instructed. As well as resealed around FC cabinet. No water leaks present at time of service
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site to install part I previously ordered. Repaired sealed system on previous service and noticed fan motor faulty. Replaced and verified operations. Unit in garage and not installed. Customer to monitor it.
Near Buda, TX 78610
Kevin
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 arrived on site and found fill tube is frozen and has a crack in it where it turns 90° into the icemaker. Spoke with tech line and they recommended checking water pressure. Water pressure is 78 psi and tech line says this is too high and causing the problem. Recommended to customer that icemaker not be used until pressure is reduced below 60 PSI. Replaced waterline and left icemaker off.
Near Bastrop, TX 78602
Steve C.
Job Details: 06/26/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site for the unit is not working properly. Tested the unit and found the gear case is extremely loud when it’s spinning. Checked under the unit and found the gear case is defective and it also damaged the rotor, clutch, slider and stator. Will need to get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10811956 (GEAR CASE)"
Near Bastrop, TX 78602
Steve C.
Job Details: 06/26/2019
FREEZER GE PYE22PSHHSS Arrived on site to replace the user interface due to not working. Replace the user interface and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Wesley
Job Details: 06/26/2019
OVEN WHIRLPOOL WOS72EC7HS01 Arrived onnsite and replaced panel. Unit is now operating as designed. Ad used customer on status.
Near Austin, TX 78746
Tyler B.
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite for unit leaking, found leaking from valve, removed and found barb broken, replaced and tested unit, unit filled, but did not wash, found pump had failed would need pump assy to complete repair, no leaks on site ; ordrng 1 W11087376 (pump&motor)"
Near Bastrop, TX 78602
Steve C.
Job Details: 06/26/2019
DRYER MAYTAG MEDC300BW0 Arrived on site for the unit will not start. Tested the unit and found the thermal fuse has no continuity and the door is broken in half. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Dripping Springs, TX 78620
Luis
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no ice. Removed icemaker,found broken wires to fill tube heater. Ordering new fill tube heater assembly; ordrng 1 W11366500 (FILL TUBE HEATER)"
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived on site to test unit for unit not washing dishes. Found unit not getting water, replaced fill valve test unit and unit test good. No leaks present at this time."
Near Lorena, TX 76655
Arthur B.
Job Details: 06/26/2019
ICE MACHINE KITCHENAID KUIS18PNZB0 Arrived onsite for customer compliant of ice machine not powering on. Found external drain pump faulty. Removed and replaced external drain pump. Reassembled and tested unit. Unit powered up and making ice immediately. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 06/26/2019
MICROWAVE GE PEB7227SL1SS Arrived on site and installed new latch board and lever. Tested operation and found unit working properly. Job complete
Near Austin, TX 78704
Wesley
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onnsite and found unit operating as designed. No temp concerns however right side fridge door has torn gasket. Ordering gasket to repair. ; ordrng 1 W10830162 (gasket-fip)
Near Austin, TX 78750
Paul
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived onsite for the refrigerator that’s not cooling correctly. I found the RC evaporator coil completely frosted over and not allowing the lower drawer to be removed. I found the unit set to the adaptive defrost mode and I set it to the basic 8 hour mode. The steamer would not blow it out so I removed it and cleared it. I zip tied the thermistor and wrapped it in foil tape. The unit is working as designed. Call complete.
Near Leander, TX 78641
James
Job Details: 06/26/2019
WASHER LG WT7600HWA Arrived on site and inspected unit. I found that the wash plate has come off and is damaged. Unit will need new wash plate to repair. ; ordrng 1 AGZ72909701 (WASH PLATE)
Near Round Rock, TX 78665
Tyler B.
Job Details: 06/26/2019
REFRIGERATOR GE PGSS5PJZASS "Arrived onsite for unit dispensing water slowing, found check valve in filter housing to fail, replaced housing and tested good. No leaks on site"
Near Austin, TX 78726
Paul
Job Details: 06/26/2019
WASHER WHIRLPOOL WTW8500DW0 Arrived onsite for the washer with a burning rubber smell. I visually checked the controls and the drive. I found all six bolts loose and backing out of the clutch. I tightened the bolts and tested the unit in diagnostics. The unit had a stored F0E5 so I went over loading instructions with mr. The unit completed test step 52 and all test passed. I ran the unit thru a manual high speed spin and fast agitate. The unit worked as designed. The customer had not run the unit for a few days because of the issue and the tub had stagnant water in it so we ran the unit thru a clean cycle and the unit was working as designed. Call complete.
Near Robinson, TX 76706
Arthur B.
Job Details: 06/26/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for customer complaint of dryer not heating properly and door not closing easy. Found catch bent. Removed and replaced catch. Reassembled and tested unit. Upon testing, found house venting blocked on roof with either tape or metal. Advised customer of findings. No other issues found. Dryer vent and lint trap clean of lint at time of service."
Near Elgin, TX 78621
Steve C.
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for the unit is not freezing or cooling. Tested the unit and found the freezer temperature is at 4° and the fresh food section is at 39°. Called Whirlpool Sr#7725190153 And found the deli control will not turn on and has corrosion buildup on the wires and advise that that would cause temperature issues. The unit will need a new door deli, and a deli control.All water connection for dry at the time of service.; ordrng 1 CNOTE (AUTHO) and 1 W10677119 (cntrl-elec) and 1 W10815674 (dor-fip ss)"
Near Leander, TX 78641
Lou
Job Details: 06/26/2019
DISHWASHER KITCHENAID KDFE104DSS5 "arrived on site to install previously diagnosed parts. I transferred all parts from the old unit to the new tub. I replaced the door hinges due to them being badly bent and the sump/motor assembly due to the seal being bad. Placed the unit back in its place and tested. Unit operated as designed, no water leaks observed during service. Job completed."
Near Austin, TX 78759
Joseph C.
Job Details: 06/26/2019
MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site for “have to push door hard, to make unit come on” complaint. Inspected unit and found left side harness and switches to be faulty. Ordering new switches and interlock for both sides(per SR). ordrng 3 W10211972 (switch)s and 2 WP8205683 (interlock)s"
Near New Braunfels, TX 78130
Brandon
Job Details: 06/26/2019
RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site for customer complaint of unit not heating and light not going off, found faulty control board, after replacing control, unit tested good."
Near Leander, TX 78641
James
Job Details: 06/26/2019
WASHER LG WM2140CW Arrived on site and tested operation. I found that the leveling feet were not sitting even causing unit to wobble. Leveled unit and ran diagnostics. Unit operating properly and all functions test good. Cleaned out drain ports on door boot and recommended customer run a clean washer cycle every 2 months to keep door boot clean and washer. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Arrived on site for condensation at fresh food section door gaskets. Instructed customer on the use of the humidity switch. At current state the switch is in the off position. Turn unit to the on position. All water connections are dry.
Near Austin, TX 78757
Tyler B.
Job Details: 06/26/2019
DISHWASHER FRIGIDAIRE FGHD2433KF1 U it needed console panel to complete repair. Replaced panel and now unit functions properly. No leaks on site
Near Austin, TX 78724
Joseph C.
Job Details: 06/26/2019
REFRIGERATOR AMANA ASI2575GRB01 "Arrived on site for “noisy operation” complaint. Inspected unit and found rear cover loose and rattling against back frame. Removed cover and repositioned. Unit is performing as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Brandon
Job Details: 06/26/2019
FREEZER WHIRLPOOL WZF34X16DW01 "Arrived on site for customer complaint of ice on back wall, found unit was working as design at time of service, if problem continues, will need to bring control and thermistor."
Near Austin, TX 78732
Andy
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator with gaps in gasket. Tested and inspected unit and found gasket not sealing properly. Heated and reseated gasket. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/26/2019
RANGE JENN-AIR JES9900BAS Arrived on site to test unit for convection bake not working. Test unit and found convection fan coming on and unit pre heated to 325. Fan working and unit heating at this time job complete.
Near Austin, TX 78734
Andy
Job Details: 06/26/2019
DRYER MAYTAG MED5630HW0 Arrived on site for dryer short cycling. Tested and inspected unit and found that unit also keep running after cycle was over. And that unit control has failed. Ordering control and will returnInstructed customer that if they use unit to keep a very close eye on it due to risk of unit keep running and possibly over heating creating possible risks. ; ordrng 1 W11316370 (CONTROL )
Near Austin, TX 78734
Andy
Job Details: 06/26/2019
REFRIGERATOR JENN-AIR JFC2087HRS Arrived on site for refrigerator freezing food at very top and bottom of RC. Tested and inspected unit and found unit will need RC thermistor as well as damper to complete repairs. . No water leaks present at time of service..; ordrng 1 12002355 (THERMISTOR ) and 1 12868801 (HARNESS ) and 1 WP67003903 (DAMPER )
Near Austin, TX 78732
Andy
Job Details: 06/26/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and 3rd level rack is still dragging. Ordering the rack itself. To be shipped direct to customer. No water leaks present at time of service.; ordrng 1 SEENOTE (SHIP TO CUSTOMER ) and 1 W11027154 (RACK)
Near Jollyville, TX 78729
Tyler B.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for unit constantly running and frost on food, found seal was slightly bent back and was able to add clay buffer in to correct, customer also stated that it would not dispense water or ice intermittently, checked UI and connection and checked good, removed grille and inspected door harness and found 2 wires split and one stretched, u it will need new freezer door to complete repair, no leaks on site, ; ordrng 1 LW10913113 (dor-fip)"
Near Cedar Park, TX 78613
Jonathan
Job Details: 06/26/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site for dryer having water in unit. Inspected unit and unit does not have water connecting to unit. Found unit does not have valve for steam dry. Found water inside vent. Opened unit and found water in blower wheel and vibration sound coming from access panel. Tighten clips on access panel. Tested unit operation. Spoke with customer on vent. All else tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher door flinging open. Upon further inspection, I opened the door and it flung open as if it had no friction pads. I found that the spring and bushing on the right side were missing. Also, the friction pads were missing. When I opened the door, the bottom of the door got hung on the toe plate due to the plate being bent from the door getting caught on the vent when the door flung open. I advised the customer of my findings and am ordering the spring and toe plate and will return with the friction pads and bushings prescreened for today. Tested unit and it operated as designed. No water leaks observed during service.; ordrng 1 W10871196 (panel) and 1 W11174981 (SPRING )"
Near Waco, TX 76711
Arthur B.
Job Details: 06/26/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived onsite to installed new evaporator to top mount refrigerator from prior visit’s diagnosis. Removed evaporator and installed new replacement along with dye drier. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Powered up unit and observed frost pattern. Good frost began forming. No other issues found. No water source connected.
Near Spicewood, TX 78669
Andy
Job Details: 06/26/2019
DRYER GE GUD27ESSM1WW Arrived on site for washer load size knob broken. Tested and inspected unit and found that the load size switch is broken.No water leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Lago Vista, TX 78645
James
Job Details: 06/26/2019
DRYER GE GTD42EASJ2WW Arrived on site and tested operation. I found that the ticking noise has returned and is coming from the motor assembly again. Inspected motor and found to be properly mounted and positioned. Called tech line and was instructed to verify the motor straps are grooved. I found them to be grooved and the motor is positioned properly in mount. Unit will need new blower assembly again due to defect in installed part. I will also need to return with idler pulley and clip. ordrng 1 CNOTE (RESEARCH) and 1 WE17X24535 (BLOWER ASSEMBLY )
Near Austin, TX 78756
Joseph C.
Job Details: 06/26/2019
WASHER LG WM3488HW.ABWEEUS "Arrived on site for “noise, during drain and long dry times” complaint. Inspected unit and spoke with Linda, at LG techline. Found lint to be blocking and clogging vent fan and drain pump to be faulty. Cleared vent fan and removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78732
Andy
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 E )
Near New Braunfels, TX 78130
Brandon
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to replace ice maker, fan motor, solenoid, damper, wire harness, and auger motor, after replacing all parts, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 06/26/2019
DISHWASHER JENN-AIR JDTSS244GP0 "arrived on site to inspect dishwasher upper rack failure. Upon further ,inspection I found that the left upper rack rail was broken and the right rail was beginning to break. I removed and replaced the right rail/track ad when I went to replace the left track, I found that the part inside the correct package was the right side track. I notified the office of the mis-package and advised the customer of the issue. I am ordering the left side track No water leaks observed during service.; ordrng 1 W11259785 (UPPER TRACK LH )"
Near Pflugerville, TX 78660
Scott
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRT541SZDB00 Arrived on site for condensation building up in fresh food section . Found bottom of fresh food door not sealing . Tried to adjust hinges and gasket . Still large gap. Ordering fresh door and hinges ordrng 1 LW10648575 (dor-fip) and 1 WP2254473 (hinge-door)
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 arrived on site to find icemaker compartment at 28°. Found that the new control is not powering up the icebox fan. Will order control.; ordrng 1 W10789393 (cntrl-elec)
Near Austin, TX 78704
Wesley
Job Details: 06/26/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onnsite and corrected endtone malfunction and explained design to customer. No parts needed. All checks good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/26/2019
OVEN WHIRLPOOL WOS51EC0AS03 arrived on site for no operation. Tested unit and found a failed control panel fuse. Installed new control panel fuse.The fuses are failing because the fan motor is not running Fuse; ordrng 1 WPW10641253 (blower)
Near Round Rock, TX 78664
Scott
Job Details: 06/26/2019
DRYER WHIRLPOOL WED7500GC0 Arrived on site for dead dryer . Checked outlet no power .breaker was flipped . Reset breaker . Tested unit and dryer heater and checked normal. No lint build up at time of service .job complete .
Near Leander, TX 78641
Lou
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice bin door due to the gasket being crimped. Tested the door and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 06/26/2019
RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range getting no gas. Upon further inspection, I found the unit pulled from its space and scratches on the floor (photos). I tested the cooktop burners and all of the Ignitors worked, but no gas coming to the burners. I found that the control lock was on and not allowing any gas to surface. I turned the cooktop lock off and tested all burners and all operated as designed. I tested both ovens and they operated as designed. Builder arrived ad I demonstrated that the unit is operating as designed. I left the unit pulled out like I found it due to the damage on the floor. No gas leaks detected during service, job completed.
Near Manchaca, TX 78652
Luis
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Removed kickplate found screw not installed into wheel bracket causing vibration noise. Installed screw correctly to bracket adjusted wheel,found condenser vibrating on cabinet adjusted condenser coil unit working as designed."
Near Hutto, TX 78634
Joel G.
Job Details: 06/26/2019
OVEN WHIRLPOOL WFG525S0HS1 "Arrived on site to diagnose range broil not working. Turned broil on and verified operation. Customer mentioned they had the door opened when trying to broil. Per owners manual page 11, says to leave door closed while broiling. Informed customer. Verified no leaks at time of svc call."
Near Dripping Springs, TX 78620
Luis
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue in fresh food and and low ice production. Removed deli drawer found evaporator incased in ice,diagnosed unit will need harness assembly. Ran diagnostics weak air flow from ice box fan,no errors on icemaker,passed harvest. Gave estimate for no cool repair,and will see if that improves icemaker production. ordrng 1 W11033168 (HARNESS)"
Near Austin, TX 78703
Ron
Job Details: 06/26/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived onsite for wash motor not running, performed diagnostics confirmed wash motor was receiving voltage but would not operate. Installed replacement wash motor. Dishwasher tested good no leaks, instructed on how to clean filter, dishwasher is working great."
Near Gatesville, TX 76528
Arthur B.
Job Details: 06/26/2019
REFRIGERATOR LG LFX25974ST.ASTCNA0 "Arrived onsite for customer complaint of French door refrigerator not cooling both sections. Upon inspection, found factory weld connections leaking. Removed and replaced compressor using braising methods. Vacuumed unit down to -25psi. Charged sealed system with 5.73oz of R134a. Started unit. Found good frost pattern forming. Advised customer to wait 24hrs for temperature to settle. All water connections were dry at time of service."
Near New Braunfels, TX 78132
Brandon
Job Details: 06/26/2019
REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to replace door and nameplate, after replacing, unit tested good"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for noisy operation. Tested all components and found them to be normal. The customer is hearing the compressor and he feels that that is not an acceptable sound level. All water connections were dry.
Near Temple, TX 76502
Arthur B.
Job Details: 06/26/2019
RANGE SAMSUNG NE595R0ABSR Arrived onsite for customer compliant of freestanding range bake features and numbers not working. Found LED digitizer and membrane faulty. Removed and replaced membrane and control. Reassembled. Tested unit. All functions and features now working. No other issues found.
Near Killeen, TX 76549
Al
Job Details: 06/26/2019
WASHER WHIRLPOOL MHWE251YG00
Near Austin, TX 78735
Kevin
Job Details: 06/26/2019
DISHWASHER KITCHENAID KDFE104DSS1 Arrived on site and set dishwasher into diagnostic cycle and found sump and motor has failed. Replaced it and it is now operating properly. No water leaks detected at time of service
Near Round Rock, TX 78664
Scott
Job Details: 06/26/2019
DRYER WHIRLPOOL WGD92HEFC0 "Arrived on site for no heat dryer . Tested and found coils and igniter failed . Replaced and tested . Also after replaced ment unit would come on once at beginning of cycle and shut off . Found relay on control,sticking . Replaced control . Unit tested normal . Cleaned lint out during service . Job complete ."