Near Hutto, TX 78634
Andy
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator slowly making ice. Customer informed me that refrigerator ice maker is working properly. And that freezer ice maker is not working at all. Tested and inspected unit and found temperature to be within range and that unit is making ice but not dropping ice due to failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lago Vista, TX 78645
James
Job Details: 05/31/2019
MICROWAVE KITCHENAID KMHS120ESS8 Arrived on site and tested operation. Customer had water boiling on stove top to demonstrate issue. Checked for air flow and found fan is pulling but due to ventilation install there are too many 90 degree elbows and too long of a run for blower. Instructed customer on installation instructions and that the vent has too many bends and is too long for the blower to move the rated 300 cfm of air. Unit working as designed. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/31/2019
WASHER LG WT4870CW Arrived on site for unit leaking water. Found that the hose that goes from the tub to the pump is leaking.replaced and tested. All water connections were dry.
Near Wimberley, TX 78676
Brandon
Job Details: 05/31/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site for customer complaint of unit not finishing cycle, found ul error code during spin cycle with no clothes, ordering hub and rps sensor. ; ordrng 1 W10118114 (hub,basket) and 1 W10178988 (sensor)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 05/31/2019
OVEN WHIRLPOOL MGR6775BDS "Arrived on site for unit complaints of gas smell during pre heat. Ran unit and found igniter not glowing as it should, I than removed and replaced igniter. Tested unit and unit not glowing and igniting as designed. Detected no gas leaks on site"
Near Austin, TX 78745
Luis
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for door seal issue. Found left side of fresh food door gasket not sealing to cabinet,remolded fresh food door gasket checked door seal good."
Near Austin, TX 78749
Luis
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on site for door issue. Found plastic end piece on top of fresh food door broken causing hinge to sit in insulation and not allowing door to open correctly. Diagnosed unit will need new fresh food door and nameplate. Picture uploaded to SD-QuickPic.; ordrng 1 LW10637748 (DOOR) and 1 WPW10511972 (NAMEPLATE)
Near Pflugerville, TX 78660
Andy
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site to install previously diagnosed parts. Removed failed pressure hose and control and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details: 05/31/2019
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found there is still no airflow, apartment complex maintenance did not correctly clear vent to the exterior of the building. showed customer how to test airflow themselves once it is correctly cleaned. Show them how you can feel airflow over your hand when the lint screen is removed and the vent hose is unattached from the rear of the dryer. If the vent hose is reattached there is no airflow. Spoke with apartment management with resident present explained that that need to be cleared properly.
Near Austin, TX 78748
Leonardo
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time unit working as designed job complete
Near Georgetown, TX 78626
Cliff
Job Details: 05/31/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to install insulation strip inside oven door. Installed insulation and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78745
Luis
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site for weak water flow tested water dispenser weak water flow,removed filter installed bypass same issue. Removed compressor cover found pinched line in compressor compartment repaired water line reinstalled cover tested water flow good unit working as designed"
Near Spicewood, TX 78669
Paul
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for the dishwasher not starting or turning on. I found no power to the unit. I found the unit plugged into a double outlet under the sink and the entire outlet was dead. I found none of the GFI plugs tripped and I found none of the circuit breakers tripped. I reset every 20 amp circuit breaker that was not labeled and the unit still did not get power at the outlet
Near Lago Vista, TX 78645
James
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found freezer door gasket has ice in it and is not sealing properly. Installed new gasket and warmed to allow for proper seal. Unit tests good. Job complete
Near Austin, TX 78753
Scott
Job Details: 05/31/2019
WASHER WHIRLPOOL MHW7100DC0 "Arrived on site for washer not starting . Found UI control not excepting any control commands , unable to put in diagnostics. Ordering UI control and HARNES . No water leaks detected at time of service ; ordrng 1 W10748425 (panel-cntl) and 1 WPW10442440 (harns-wire)"
Near Round Rock, TX 78665
Cliff
Job Details: 05/31/2019
MICROWAVE WHIRLPOOL WMH73521CS3 "Arrived on site to Replace door for microwave. Found door has small ding on bottom center and same issues with Clock. Also noted retainer clip for door mounting is also missing. Due to possible software issue I am ordering new door, main control board, and clip..; ordrng 1 W10643974 (clip) and 1 W10860356 (door/mw)"
Near Austin, TX 78717
Lou
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "arrived on site to inspect refrigerator ice maker not working, upon further inspection, I tested temps in the FC=18 degrees and RC=47 degrees. Customer advised that he had just removed some items from the FC section which could’ve caused the temps to be higher than expected. Ice cream was frozen hard. I tested the ice maker and found the ice maker would not harvest. When I opened the the FC door I found that the ice maker arm was down. I pushed it back up and found that it was broken. I removed and replaced the ice maker and tested and it operated as designed. Water filled the tray as well. No water leaks observed during service, job completed. I advised the customer to keep the FC door closed as much as possible so that the ice maker will produce ice."
Near Austin, TX 78748
Kevin
Job Details: 05/31/2019
WASHER LG WM3170CW "Arrived on site and found customer is experiencing error code LE,. Took screencap and attached to quickpics the recommended fix on LG.com which is re-setting control board. After reset ran washer through diagnostic cycle and all functions are operating properly. No water leaks from connections at time of service. job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 05/31/2019
COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the front left and right burner heads and tested. Both burners operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
Cliff
Job Details: 05/31/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to replace suspension and hub for washer. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Robert
Job Details: 05/31/2019
RANGE KITCHENAID KSEG950ESS0 Arrived on job to replace switch. Customer also getting code F8E0 cooling fan error. Will need to replace fan as well.; ordrng 1 W11107275 (FAN)
Near Austin, TX 78701
Leonardo
Job Details: 05/31/2019
RANGE JENN-AIR JEC9530ADB Arrived on site to replace right switch and burner. Opened box for part and found damaged element. Will need to order new switch kit W10823734 x2.; ordrng 2 W10823734 (SWITCH KIT )s
Near Jollyville, TX 78729
Tyler B.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for prior diagnosed part replacement, removed and replaced hinge and cams and tested good, no seals properly"
Near Canyon Lake, TX 78133
Robert
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job for complaints of temperature warm. Found ice on back wall of freezer. Ran test 6 in diagnostics and showed open sensor. Ordered UI board and main control. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (UI)
Near Austin, TX 78731
Tyler B.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for unit not powering on, found control not responding. Removed and replaced control. And tested good, no leaks on site"
Near New Braunfels, TX 78130
Robert
Job Details: 05/31/2019
WASHER WHIRLPOOL GHW9150PW4 Arrived on job for complaints of code F11 . Check MCU
Near Austin, TX 78726
Kevin
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW92HEFU0 . Arrived on site and sent washer into a diagnostic test cycle and found all functions are operating properly. There is no excessive noise from bearing tub or basket during agitation or spin cycle. Customer has had a good experience with the washer since the previous technician was here 4/4/19. No water leaks from connections at time of service job complete"
Near Liberty Hill, TX 78642
Ron
Job Details: 05/31/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site on site for damage UI panel and making popping noise. Inspected unit and found panel. Tested unit and found customer is on LP and unit has not been converted. Will need to replace control panel and convert to LP.. ; ordrng 1 W10879587 (swtch-memb) and 1 WPW10591270 (spud orfce)
Near Austin, TX 78738
Paul
Job Details: 05/31/2019
REFRIGERATOR GE PFSS6PKWBSS Arrived onsite for the refrigerator that has a loud humming sound when the water is dispensed. Mr stated that when he removed the filter and put in the bypass cap the unit wouldn’t dispense water at all. I found the filter head defective. I replaced the filter head and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78734
Luis
Job Details: 05/31/2019
ICE MACHINE KITCHENAID KUIS18NNJB8 "Arrived on site for no ice. Powered unit on compressor powered on no frost forming on evaporator diagnosed leak in system unit will need an evaporator,compressor,filter drier and service valve.
Near Austin, TX 78759
Tyler B.
Job Details: 05/31/2019
DISHWASHER MAYTAG MDB7601AWW "Arrived on site for unit rack falling, found front wheel had broken off, found I was able to repair with some hardware on hand. To secure wheel back on And tested good, no leaks on site
Near Cedar Park, TX 78613
Lou
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator water & ice dispensers not operating. Upon further inspection, I attempted to get water from the dispenser and nothing happened. I unplugged the unit and waited 30 secs then plugged it back in and tested and got nothing. I removed and replaced the UI and tested and nothing. I verified voltage DC at the control and got 12.7VDC. I verified voltage at the UI and got 12.7VDC. I am ordering another UI and a main control No water leaks observed during service. ; ordrng 1 W11174836 (CONTROL-ELEC) and 1 W11214887 (CNTRL-ELEC)"
Near Pflugerville, TX 78660
Andy
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL KDTM354DSS3 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Paul
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher not drying. Ms stated the unit was not getting the dishes clean either. I ran diagnostics and found an F3E1 error stored multiple times. I tested the thermistor circuit from the control and was getting readings that were bouncing all over the place. I found the molex connector connections a little spread open where the attach to the control. I tightened the connection and ran the diagnostics cycle. The unit completed the cycle but the thermistor failed. Need to replace the OWI to complete service. Ordering WPW10705575 SENSOR.; ordrng 1 WPW10705575 (SENSOR)
Near Waco, TX 76708
Joel G.
Job Details: 05/31/2019
FREEZER MAYTAG MFC2062FEZ01 "Arrived on site to diagnose fridge not cooling ff side. Ran diags and found evap fan not coming on. No voltage to it at the board. Replaced, same issue. Now getting voltage. Replaced motor and verified operations. Informed customer of having copper line to fridge and to monitor it at all times. Verified no water leaks at time of svc call."
Near Waco, TX 76711
Joel G.
Job Details: 05/31/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on site to diagnose fridge not cooling. Found multiple leaks, one on evaporator and another one on a joint at process stub. Replaced parts and verified operation. Recharged on high side To specs and verified no leaks. Unit not hooked to water."
Near Austin, TX 78731
Luis
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor compartment,removed evaporator cover found no traces of dye on evaporator. Resoldered weld joints,vacuumed system down,unit slowly losing vacuum Checked weld joints no leaks. Diagnosed leak could be from manufacture weld joints on evaporator that are covered under heat shrink. Ordering a new evaporator ; ordrng 1 WPW10317014 (EVAPORATOR )"
Near Austin, TX 78738
Brandon
Job Details: 05/31/2019
WASHER SAMSUNG WF448AAPXAA "Arrived on site for customer complaint of water level error, I found a lot of suds inside unit when no soap was added during test cycle. Instructed customer to clean unit and use less soap
Near Austin, TX 78750
Lou
Job Details: 05/31/2019
DISHWASHER MAYTAG MDB7749SBM3 "arrived on site to inspect dishwasher no operation. Upon further inspection, I find the unit unresponsive at the UI panel. I removed the outer door panel and found that the control had shorted and melted. Also found that the power/element connector was melted. I tested voltage to the unit at the connector and got 125V. I tested the element and it showed to be good, but it had a rusted spot on it. I put the unit back together and left it unplugged at the control and the power off for safety reasons. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and installed new gaskets, adapter and ice maker. I also installed perma gum around intake and return air ducts on rear wall to aid in sealing of air. Cycled power to unit and tested. Unit tests good. Job complete"
Near Austin, TX 78724
Joseph C.
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for “broken knob” complaint. Inspected unit and found control panel broken. Removed and replaced control panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 05/31/2019
RANGE GE JGBS10DEKWW "Arrived on site for unit not igniting on left side of burners, found spark module had failed, replaced and tested good. No gas leaks on site"
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/31/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site for poor washability concerns. Found that the spray arms were loose and not turning with full force. Corrected lower spray arm and unit now has proper washability performance. Suggested to customer to raise water temperature and run cleaner through unit to maximize its performance.
Near Round Rock, TX 78665
Andy
Job Details: 05/31/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven with low fan speed. Checked for error codes and found F8-E0 (Low fan speed) And F6-E4 (UI ACU status mismatch) Found issues with unit due to failed control and UI ordering parts and 1 W11261167 (CONTROL ) and 1 W11296171 (UI)
Near Round Rock, TX 78665
Andy
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher door opening too fast. Tested and inspected unit and found spring bent at end not connected to spring bushing. Made adjustments to spring and connected. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78758
Wesley
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/31/2019
RANGE GE JT3000DFBB "Arrived on site for customer complaint of broken glass, I found the new glass window had debris between the two sheets of glass which I could not clean, ordering new glass. ; ordrng 1 WB56X27480 (window pack asm)"
Near Austin, TX 78703
Luis
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for ice spilling on floor,per customer in the middle of night ice will empty bin on floor,tested ice dispenser not engaging,power cycled unit found auger motor constantly running without engaging switch after a power cycle. Called tech support per tech support need to replace Niagera control 7724973013; ordrng 1 WP2318054 (CONTROL) and 1 WPW10200659 (CONTROL)"
Near Austin, TX 78754
Joseph C.
Job Details: 05/31/2019
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for “F06E02 error code” complaint. Per my previous diagnosis, removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Ron
Job Details: 05/31/2019
DRYER SAMSUNG DV448AEP/XAA "Arrived on site for dryer not heating. Performed diagnostics mode and tested voltage to unit, found within range. Tested relay on control to element and found correct. Gained access to heating element assembly and thermal fuses. Found thermal cut off opened. Manufacturer recommends to replace as assembly.
Near Austin, TX 78717
Lou
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher not advancing. Upon further inspection, I placed the unit in diagnostics showing no error codes. I found that the unit is plugged into an extension cord to an outlet on an adjacent wall across from the unit. Unit operated as designed. I ran the unit in normal mode and after approximately 7 mins the unit stopped and the motor sounded as if it was having a difficult time starting back up. I unplugged the OWI sensor and the unit operated. I also found that the dispenser door was broken. I removed and replaced the dispenser and tested. It operated as designed. I used a dispenser from another completed job from today. I am ordering an OWI sensor and will return with the sump/motor assembly and main control. No water leaks observed during service.; ordrng 1 W11084121 (sensor)"
Near Leander, TX 78641
Ron
Job Details: 05/31/2019
VENTHOOD WHIRLPOOL GXW7336DXS1 "Arrived on site for noisy vent hood / observed operation, found slight vibration. Installed sounds pads, operational sound level was improved. Confirmed all vent hood operations worked with no issues. I spoke with builder got confirmation failure was corrected"
Near Pflugerville, TX 78660
Andy
Job Details: 05/31/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for damaged door gasket. Inspected unit and found failed door gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to let set for 24 hours to make sure adhesive sets properly. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Andy
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site washer making loud noise. Tested and inspected unit and found agitator loose. Removed and reinstalled and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Ron
Job Details: 05/31/2019
COOKTOP KITCHENAID KICU500XBL01 "Arrived on site for to install previous diagnosed parts. Removed all parts and installed new. Found no power at UI, disassembled unit and tested fuse on module and found closed. Tested voltage to unit at terminal block and found 240 volts. Found module DOA.. ; ordrng 1 W10857230 (module)"
Near Georgetown, TX 78633
Ron
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS02 "Arrived site for no ice and freezer is not freezing. Checked freezer temp read 22 degrees and refrigerator 38 degrees. Enter test mode received open fresh food thermistor, ran test a second time thermistor passed. Determined control board faulty.; ordrng 1 WPW10675033 (cntrl-elec)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/31/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site or right to burner knobs being hard to turn. Found that the control panel was not properly in place. I just did control panel brackets and control to allow for proper burner knob functions. House was unoccupied and open. Notified builder via phone.
Near Austin, TX 78751
Scott
Job Details: 05/31/2019
WASHER MAYTAG MHW5100DW "Arrived on site for door locked and error code. Customer had shut off breaker , and has used unit couple of times with no issues . Ran diagnostics got over flow error . Test cycle all checked good . Couldn’t duplicate error . No water leaks detected at time at service . Job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 05/31/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for customer complaint of dishwasher not draining, found customer had recently installed garbage disposal and didn’t remove the plug. After removing the plug, unit tested good.
Near Red Rock, TX 78662
Steve C.
Job Details: 05/31/2019
MICROWAVE WHIRLPOOL MHE14XKB Arrived on site for the unit is not heating. Tested the unit and found no amp draw on the magnetron. Found the magnetron is defective.
Near Seguin, TX 78155
Robert
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW5090GW Arrived on job for complaints of filling with water in off position. Stack unit need 2 techs ; ordrng 1 CNOTE (2 TECH ) and 1 W11044834 (valve)
Near Austin, TX 78750
Paul
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the refrigerator still not making ice. I found the ice maker turned off on the emitter control. Ms stated they hadn’t touched anything since the previous tech left. I found no error codes in the ice maker. I ran the harvest test and the fill test and the unit worked as designed. I set the unit to max ice and the ice box fan is working as designed. The unit should be working as designed and I explained this to ms. Call complete.
Near Blanco, TX 78606
Robert
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on job for complaints of gasket damaged and mullion wet. Replaced gasket and checked mullion, found open wire in mullion. ; ordrng 1 WPW10311757 (rail-mulln)"
Near Buda, TX 78610
Robert
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of leaks. Stack u it need 2 men. Ordered hoses for under side. No sign water from above. Able to see after removing bellow.; ordrng 1 CNOTE (2MAN) and 1 W11316609 (PUMP ASSEMBLY ) and 1 W11318802 (HOSE) and 1 W11321010 (DISPENSER )
Near Austin, TX 78748
Leonardo
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to test unit for door not closing. Test unit and found broken door key on door. Will need to order new black door W11247223. ordrng 1 W11247223 (DOOR BLACK )
Near Austin, TX 78745
Kevin
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site and inspected refrigerator and found it is still frosting over the evaporator. Will need to bring back control board, user interface, and a new thermistor to correct the issue. Tightened the current thermistor to the evaporator with zip ties, this might provide some usability for the customer while the parts are on order. No water leaks from connections at time of service,.; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI) and 1 W11366397 (HARNESS)"
Near Salado, TX 76571
Al
Job Details: 05/30/2019
RANGE GE JB258DM1BB "Arrived to inspect range burners not working. Confirmed the Back Left burner and switch & Front right burner and switchNeeded to be replaced, due to burners not working.Ordered 2 switches and 2 surface burners.Needs more work.; ordrng 2 WB24T10025 (ELEC RNGE SRFCE BRNER CNTRL SWTCH2 500W)s and 2 WB30X31057 (8” SURFACE BURNER)s"
Near Killeen, TX 76543
Al
Job Details: 05/30/2019
WASHER MAYTAG MVWX655DW Arrived to inspect washer making loud noises during operation.Plugged in unit and unit sounds are NORMAL sounds for the unit.CALIBRATED UNIT AND AGITATING AND SPIN CYCLES WERE NORMAL SOUNDS.JOB COMPLETE
Near Cedar Park, TX 78613
James
Job Details: 05/30/2019
DISHWASHER IKEA IUD8555DX4 Arrived on site and tested operation. I found that the wheels for lower rack are warped on front 2 rollers causing rack to roll off the side of the door. Ran diagnostics to test for faults and operation. I found that the unit is operating properly and no faults at end of cycle. Unit will need new rollers on lower rack to repair; ordrng 4 WPW10195417 (wheel)s
Near Austin, TX 78731
Paul
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KSSP48QFS05 Arrived onsite for the refrigerator with a no ice condition due to not filling with water. I jumped the unit to put it in a harvest and the unit completed the harvest but did not fill. I jumped the valve at the ice maker and the mold filled with water. I replaced the ice maker. I jumped the new icemaker to put it in a harvest and the mold still didn’t fill with water. I jumped the valve again from the ice maker and the mold started filling. I ran a second harvest and the mold filled with water. I explained to the customer that the valve did have issues and was not opening every time. Call complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTM404EBS3 Arrived on site for the unit panel is damaged. Found a small dent on the lower section. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Johnson City, TX 78636
Robert
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE LGHX2636TF Arrived on job for complaints of frost in freezer top. Replaced gasket and test operation.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/30/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for unit only working in quick wash. Powered on unit and found unit not starting on normal. Removed console and control and replaced both than unit tested good. Now starting and washing on all cycles. No leaks on site
Near Austin, TX 78729
Wesley
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and heat treated freezer gasket due to sweating on outside. Likely air pocket in door allowing sweating to occur. Ordering door to repair. Office to reschedule. ; ordrng 1 LW11202405 (STAINLESS FREEZER DOOR)
Near Austin, TX 78733
Scott
Job Details: 05/30/2019
OVEN KITCHENAID KOSE500ESS04 "Arrived on site , replaced hinges ,outer glass ,vent . Replaced door . All checked good . Quick preheat . Job complete ."
Near San Marcos, TX 78666
Kevin
Job Details: 05/30/2019
RANGE JENN-AIR JJW9530CAW "Arrived on site and found right hinge has failed on door, hinge is no longer available to be ordered due to age.
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/30/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not stop and will continuously wash. Customer advise that she has to unplug the unit or else it will continuously wash. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Arthur B.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of water dispenser leaking water on bottom on RC floor. Did find, filter was not fully installed to housing. Was able to properly secure filter using channel locks. Did find also that customer does not have filter cap for easy installation. Advised customer of findings and advised will have filter cap shipped to customer’s home. No other issues found. All water connections were dry at time of service.; ordrng 1 CNOTE (SHIP2CUST) and 1 W11189114 (cap-filter)"
Near Austin, TX 78754
Joseph C.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “not cooling in fresh foods area” complaint. Inspected unit and found massive amount of ice on fresh foods evaporator. Instructed customer to have unit thawed out 24 hours before tech returns for repairs. No leaks detected, at time of service.
Near Austin, TX 78744
Kevin
Job Details: 05/30/2019
WASHER AMANA NTW4605EW0 "Arrived on site and replaced drain pump diagnosed on previous visit, after replacement ran a calibration cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Ron
Job Details: 05/30/2019
VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on site for vent hood rattling. Performed diagnostics and tested vent hood. Removed vent hood and found sheet rock interfering with fan. Removed object and installed motor. Tested unit. All tested good.
Near Austin, TX 78749
Kevin
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL HR90961236 Arrived on site and inspected refrigerator and there is a shallow dent on the right hand side corner of the fresh food door. No water leaks detected at time of service.
Near Austin, TX 78703
Leonardo
Job Details: 05/30/2019
OVEN KITCHENAID KEBS278DBS11 Arrived on site to replace hinges. Replaced hinges test unit an dunit test good job complete.
Near Austin, TX 78730
Paul
Job Details: 05/30/2019
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer that has an odor. Ms stated the unit hasn’t been drying the clothes and after the cycle they are still wet. I found the dryer cycling between 120-165 degrees at the exhaust with the flex hose disconnected but with the hose connected the temperature would stay idle indicating the apartment venting is restricted. I advised ms to call the maintenance team and have the duct cleaned. Call complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site for the unit is not washing dishes. Tested the unit and found the unit will fill up with water and nothing happens. Found the unit sump and motor is defective. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78626
Joel G.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site to install parts I previously ordered. Replaced all parts and verified operations. Verified no water leaks at time of svc call.
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived onsite for customer complaint of dishwasher getting error F3E2 and not starting. Attempted to enter diagnostics and found, UI panel not responding to touches. Found control panel faulty. P&L are as follows; W10815487 (UI Panel). Removed and replaced UI assembly. Reassembled. Tested unit. Unit now comes on as intended. All water connections were dry at time of service."
Near Little River-Academy, TX 76554
Al
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Near Cedar Park, TX 78613
Joel G.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KFCP22EXMP4 Arrived on site to diagnose dripping from frz side and not making ice. Found thick layer of ice due to drain clogged and not allowing door to close properly and activate door switch. Replaced drain tube and verified operation of ice maker and defrosted drain. Verified no water leaks at time of svc call.
Near , TX 78641
Andy
Job Details: 05/30/2019
WASHER LG WT7600HKA Arrived on site for washer not operating properly. Tested and inspected unit and found issues with pump assembly. Removed failed part and replaced with new. Also found drain hose too far down drain line. Adjusted and zip tie line in place. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Leonardo
Job Details: 05/30/2019
DISHWASHER UNKNOWN UDT555SAFP0 Arrived on site to replace hinges. Replaced hinges test unit and unit test good.
Near Killeen, TX 76542
Al
Job Details: 05/30/2019
DISHWASHER MAYTAG MDB8989SHZ0 Arrived to inspect dishwasher not powering on. Confirmed the complaint and removed and replaced the control. Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for customer complaint of 5 door refrigerator making grinding noises. Found FC door not closing properly and condensation build up. Also found ice scrapping on FC evaporator fan. Removed all ice build up near fan. Adjusted doors and cleaned all condensation. Door now closes well to cabinet. All water connections were dry at time of service.
Near Austin, TX 78735
Kevin
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW75HEFW0 arrived on site and found saved F5E2, ran a diagnostic cycle and all functions are operating properly. Started washer with the correct amount of detergent on a normal cycle with a normal load. Washer is progressing normally, spoke with tech line and they had no further recommendation on how to change customers experience. Took a picture that customer had written “test” several times and pressed marker points with a waterproof marker She then described how the written word “test” came off but the points did not. Washer is operating as intended, no water leaks from connections at time of service.7724959772"
Near Leander, TX 78641
James
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and inspected for dYe with uv light. I found no dye but freezer is not cooling. Installed new compressor, drier, and 3 way valve. Charged with 6oz 134a and tested for proper cooling. Both compartments now cooling. Instructed customer that unit will take 24 hours to reach set temp and 48 hours for ice production"
Near Hutto, TX 78634
Andy
Job Details: 05/30/2019
DISHWASHER GE GDF520PGJ2BB Arrived on site for dishwasher not operating and beeping tested and inspected unit and found unit will intermittently work and not work at times. Found issue to be with door latch. Ordering latchno water leaks present at time of service.; ordrng 1 WD21X10490 (LATCH )
Near Austin, TX 78749
Kevin
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found UI is not responding reset connection and functions have returned. No water leaks detected at time of service, job complete"
Near Austin, TX 78749
Kevin
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found user interface is not responding, disconnected control panel and after resetting connection it is now functioning normally. No water leaks from connections at time of service, job complete"
Near Lakeway, TX 78738
Brandon
Job Details: 05/30/2019
RANGE WHIRLPOOL RBS305PRB00 "Arrived on site for customer complaint of door lock not unlocking, found faulty control. I replaced control, unit tested good."
Near Georgetown, TX 78626
Steve C.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for the dispenser lid will not open during cycles. Tested the unit in diagnostics and found the dispenser lid is defective. Replace the dispenser assembly and tested the unit. Unit works properly and all water connections are dry at the time of service.