Near Austin, TX 78750
Paul
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the FC foam insulation stuck to the FC coil so I ran a forced defrost again and this time found the unit not defrosting. I removed the cover and tested it again and found the heater only getting 16VAC. I changed the main control and tested the unit again. The heater was getting 120VAC and working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave mounting nuts being stripped as were the screws, I removed the unit from the wall and removed the cover and installed new mounts. Placed the unit back on the wall and secured it with the mounting bolts and tested. Unit is operating as designed and is safely secured to the cabinets/wall. Job completed."
Near Leander, TX 78641
David Z
Job Details: 10/15/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose wall over not powering on. On arrival saw the console had an hourglass icon and a don’t unplug icon. Tried power cycling unit to reset, and unit goes right back. Replaced main copernicus control. Retested and unit still just goes to that icon. Called tech line and confirmed the Ui and console is independent and has to be replaced. Ordering console. Office to reschedule.; ordrng 1 W11297709 (console)"
Near Pflugerville, TX 78660
David S
Job Details: 10/15/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making a thumping noise. I inspected the unit and work area. I found the ring bearings not staying in place. I replaced the ring bearings and tested the unit. The unit is now unblinking and heating with no more noise. I found the unit to have poor air flow. I recommend to the customer to have the vent cleaned all the way out by vent wizard. Job complete.
Near Waco, TX 76712
Jonathan M
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 Arrived on site for a refrigerator that is frosting up in the evaporator. Inspected unit and work area. Customer showed me what was going on and found drip pan bowed in the center and will need to be replaced. Found evaporator fan motor barely blowing. Customer also advised that her deli UI had some numbers missing to where she couldn’t tell the temperatures in her drawers. She said she could change selections but was barely visible. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 10/15/2020
WASHER WHIRLPOOL WTW4950XW3 Arrived on site to diagnose a washing machine that will not spin. Tested unit and found main control not sending power to motor. Control will need to be replaced to complete repairs.; ordrng 1 W10480261 (cntrl-elec)
Near Georgetown, TX 78626
Tommy
Job Details: 10/15/2020
WASHER MAYTAG MVWB835DW0 "Arrived onsite for washer not receiving control. Found control wasn’t sending power to the unit but was receiving
Near San Marcos, TX 78666
Jacob
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL AMV2307PFS Arrived onsite for unit not heating after one minute. Tested unit. Found that unit is still heating but cannot turn on fan to keep the magnatron cool. Need to return with control board and fan. Office to reschedule.; ordrng 1 W10825649 (motor-fan)
Near Austin, TX 78748
Leonardo
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL WML75011HZ8 Arrived on site to replace control board and fans and ui and panel. Replaced parts turned u it on and can hear loud noise coming from magnetron. Removed magnetron and a something fell from the wave guide. C Job complete File#7729043736
Near Clifton, TX 76634
Jonathan M
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for a refrigerator that won’t make ice. Inspected unit and work area. Attempted to put unit into our harvest and found motor not running. Checked harness connections and found harness connections broken inside the door. Ordering freezer door and office will need to contact customer about reschedule date due to out of stock and PSP items.; ordrng 1 LW11038922 (dor-fip)
Near Austin, TX 78717
Kayman
Job Details: 10/15/2020
REFRIGERATOR GE GSH22JSCB Arrived onsite for refrigerator complete no cool. Customer stated that they had 2 different companies come out and diagnose a sealed system repair. Upon inspection I found the compressor very loud and making a abnormal gurgling or almost like water or a foreign substance in the lines. After speaking with SW we determined that the unit would a sealed system repair to restore normal function to the unit. I am ordering compressor kit (WR87X10111) R134 drier (WR86X25269) condenser (WR84X10022) evaporator (WR87X28949) access valve (TJ90SF8404) office to R/S when AUTHO is approved. ; ordrng 1 TJ90SF8404 (ACCESS FITTING ) and 1 WR84X10022 (condenser) and 1 WR86X25269 (DRIER ) and 1 WR87X10111 (compressor) and 1 WR87X28949 (refrigerator evapora)
Near Del Valle, TX 78617
Matthew
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for refrigerator leaking water. Upon inspection found the fill tube for ice maker was not in correct position. Every time the ice maker called for water it would splash throughout the freezer and overflow into the refrigerator. I cleared ice buildup in fridge and most in the freezer however even with replacing the fill tube the ice maker was still leaking from the back. The evaporator cover must be removed to examine what’s going on. The top left does seem to be bulging out and may be causing the ice maker to leak. The unit will have to defrost 24-48 hours before next visit. Will place order for ice maker and valve. Office can prescreen others as necessary. Office to reschedule. ; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)
Near Lakeway, TX 78734
Luis
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for water leaking from dispenser. Called tech support per tech support need to replace dispenser water tube and spigot,ordering tube,shana from office is ordering spigot. SR#7729044569; ordrng 1 WPW10511930 (TUBE WATER )"
Near San Marcos, TX 78666
Jacob
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL ART308FFDM06 Arrived onsite for unit not cooling properly. looked at unit. Saw frost buildup inside the freezer. Was able to dry what was in the freezer. Founded that the evaporator motor was not working. Replaced evaporator fan. Tested unit. Unit test good. No issues at this time. Did let customer know to allow unit to thaw for another 24hrs before turning on the unit to allow more ice to thaw from blocking the air going to the refrigerator. Job complete
Near San Marcos, TX 78666
Jacob
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived onsite for unit not heating properly after a minute. Tested unit. Could not control fan speeds. Replaced control. Did not solve the issue. Ordered part. Office to reschedule ; ordrng 1 W10825649 (motor-fan)
Near Kingsland, TX 78639
James
Job Details: 10/15/2020
DRYER MAYTAG MED7230HC0 Arrived on site and tested operation. Found rattling coming from inside unit and when cycle ended the motor sounded as if it were slowly stopping. Found blower wheel not locked onto mounting nut and free spinning. Cut blower wheel off and found nut is also seized to motor. Installed new motor and wheel. Tested operation and found unit working properly. Job complete
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/15/2020
OVEN WHIRLPOOL WFG320M0BS3 Arrived on site for oven not heating properly. Ran three sets of temps and averaged to 352. Oven is heating as designed.
Near Del Valle, TX 78617
Matthew
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM03 "Arrived onsite for refrigerator leaking. Upon inspection found Water tube not inserted completely into valve connector . Established connections, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Kingsland, TX 78639
James
Job Details: 10/15/2020
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and tested operation. Found basket cracking and wash plate cracking. Ran diagnostics and found gear case is making a thumping sound when in spin. Found oil leaking from gear case. Unit will need new gear case, basket and wash plate to repair. Office to schedule return services due to part availability ; ordrng 1 W10734521 (slider) and 1 W10811960 (spin basket) and 1 W11455453 (GEARCASE )"
Near New Braunfels, TX 78130
Richard
Job Details: 10/15/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TS6 Arrived onsite for the refrigerator ice maker leaving flakes in the ice. During testing found that the ice maker and ice container is the cause of the flakes will need to replace container and ice maker. Customer wants us to replace the fill tube as well on next visit. Which customer has the fill tube. Ordering parts and office to schedule ; ordrng 1 242093006 (ice container assy) and 1 242270106 (ICE DOOR) and 1 243297613 (ICE MAKER) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )
Near Austin, TX 78736
Kevin
Job Details: 10/15/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and replaced wash motor and lower spray arm, uploaded two videos to KB/AHS. DishWasher is no longer leaking and there is no ticking during cycle, job complete"
Near San Marcos, TX 78666
Jacob
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL ART308FFDM06 Arrived onsite for unit not cooling inside of the refrigerator or freezing in freezer. Looked at unit. Found that evaporator motor was not working. Replaced fan motor. Fan motor started running with new motor. No issues at this time. Job complete
Near New Braunfels, TX 78130
Andrew
Job Details: 10/15/2020
COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to replace module from previous diagnosis. Replaced module, tested unit, unit works good. Noticed vent cut out was not present in cabinet per installation instructions.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/15/2020
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site for vent hood with broken button. Inspected unit and work area. Found control will need replace to correct. Removed failed control and installed new. Assembled unit and tested operation. All tested good.
Near Lago Vista, TX 78645
Lou
Job Details: 10/15/2020
ICE MACHINE WHIRLPOOL KUIA15NLHS9 "Arrived on site to inspect ice machine issues. Upon further inspection, the customer advised that the unit is making too much ice. I tested the bin thermistor and found it out of range. I removed and replaced the bin thermistor and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
David Z
Job Details: 10/15/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to follow up on oven throwing fan speed error code. Found F8E0, F6E4. Unit console is highly slow and unresponsive. Buttons have to be pressed numerous times, or powered on and off. Ordering new blower and console to resolve continuous errors. Cleared current errors. Office to reschedule. ; ordrng 1 W11200129 (blower) and 1 W11296171 (console)"
Near Georgetown, TX 78633
Cliff
Job Details: 10/15/2020
WASHER WHIRLPOOL MVWB850YW1 Arrived on site to diagnose a washing machine that will not drain. Found main control shorted and not powering drain pump.
Near New Braunfels, TX 78132
Richard
Job Details: 10/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher not filling with water. Ran diagnostics and found no issues with the dishwasher it’s filling with water and washing and draining correctly. Heater came on and is working properly. No issues found at this time. No leaks detected. Complete
Near Canyon Lake, TX 78130
Andrew
Job Details: 10/15/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to test unit for oven not heating. Found bad terminal block. Replaced terminal block, tested unit to 350, unit works good. Job complete."
Near Del Valle, TX 78617
Matthew
Job Details: 10/15/2020
WASHER WHIRLPOOL WGD4985EW0 "Arrived onsite for dryer making loud noise. Tested unit and noise was apparent. Disassembled unit and found lock clamp to motor was off causing the motor to be off balance when the tension from the belt and pulley were applied. Re clamped motor, tested unit and unit is functioning properly. If problem reoccurs, recommend replacing clamp. Job complete."
Near Georgetown, TX 78633
Cliff
Job Details: 10/15/2020
DISHWASHER KITCHENAID KUDE70FXPA2 Arrived on site to diagnose a dishwasher with an upper rack not operating properly. Found right side rail and right side adjuster both broken. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Tommy
Job Details: 10/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for dishwasher not powering on. Upon arrival found unit was wired correctly but wasn’t receiving power from outlet, found outlet was off at breaker flipped on and tested unit tested good. Job Completed."
Near San Marcos, TX 78666
Jacob
Job Details: 10/15/2020
MICROWAVE AMANA AMV2307PFS3 Arrived onsite for unit not heating properly. Tested unit. Replaced control board. Did not solve issue. Fan is not turning on during operation and is causing the shut off heating after 1 min. Ordered part. Office to reschedule.; ordrng 1 W10825649 (motor-fan)
Near Round Rock, TX 78665
Cliff
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site today to say microwave with a blower that is not functioning. Tested unit and found wire for blower motor not locked into Molex connector properly. Receive the wire and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78753
David S
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for sealed system repair. I put the unit into test 4 and let the system equalize. When I punctured the drier I found no pressure. I powered the compressor on and found it no pumping properly. I removed the failed compressor and installed new. I installed a UV dryer and a access valve. I puked a vacuum in the system and found the vacuum holding. I went to put a charge in the system and found my scale not working. I put a charge into the system until I found frost at the compressor. Once I saw frost in evacuated the system until the frost as gone. I powered the unit off and checked equalized pressures. The pressures are good. The unit is operating as designed.
Near Buda, TX 78610
Richard
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived onsite for the refrigerator ice maker not working.
Near New Braunfels, TX 78130
Andrew
Job Details: 10/15/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site to replace heating element and electric control from previous diagnosis. Replaced element and control, tested unit, unit works good. Job complete."
Near New Braunfels, TX 78132
Richard
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onsite for the refrigerator FF section not cooling. During testing found that that the evaporator is covered in ice and the evap fan was not working. Will need to replace evap fan and thermistors and hv control . Customer also need a filter cap to be able to remove the water filter. ; ordrng 1 W11189114 (cap-filter)
Near Georgetown, TX 78633
Cliff
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW Arrived on site to diagnose a refrigerator that is not dispensing water. Found reservior frozen over. Thawed reservoir and tested unit. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78745
Kevin
Job Details: 10/15/2020
WASHER MAYTAG MVWC565FW2 Arrived on site and inspected washer and found customer put their finger on the inside edge of the top panel cut. A new top will be needed to correct the issue.; ordrng 1 W11211509 (TOP)
Near Cedar Park, TX 78613
David Z
Job Details: 10/15/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to diagnose dryer taking several cycles to dry. Checked airflow in unit first. Used paper first and found no suction, but actually some air pushing back. Ran vent test tool and verified poor airflow. Advised to have maintenance check out vent to see if so,etching is stuck in it from construction. Call complete."
Near Round Rock, TX 78681
Paul
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for a refrigerator to install previously diagnosed parts. I installed a shim under the RR wheel and leveled the unit to get the doors even. The customer was satisfied with the unit. Call complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/15/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previous diagnosed parts. Removed failed control panel and installed new. Found same results. Gained access to control and found no DC voltage from control. Will need to replace main control. Office to schedule appointment when ETA is available on part.; ordrng 1 W11322905 (CONTROL)
Near Austin, TX 78717
Kayman
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator with broken door switch. Upon inspection I confirmed the door switch had broken off leaving a hole where the rocker switch should be. I replaced the switch and tested the unit. Unit is working as designed at this time. Job complete.
Near Lago Vista, TX 78645
Lou
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and checked test #56 ad found E2 error code-ice maker motor lost position. I tested the IM in test #57 and it failed to harvest. I removed and replaced the ice maker and cycled the power to the unit. Retested the ice maker in test #57 again and it operated as designed. Tested the fill tube in test #45 and the IM filled with water. No water leaks observed during service, job completed."
Near Leander, TX 78641
David Z
Job Details: 10/15/2020
WASHER MAYTAG MVWB850YW1 "Arrived on site to diagnose washer with leak from bottom. Ran unit and did not verify leak immediately. Hacked under the unit and found rust splatters all over the bottom of the unit. Tried to remove rotor and rotor bolt started stripping immediately. Saw rust water spots on bottom of rotor. Advised to customer we would need to replace rotor stater and bearing again. Advised it’s likely that the area the bearing seals to tub is warped or damaged and bearing keeps rubbing and coming loose.
Near Austin, TX 78732
Luis
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID KFIS25XVMS2 "Arrived on site for water leaking. Diagnosed a defective icemaker water leaking from icemaker assembly,replaced defective icemaker ran new icemaker through a cycle water filled icemaker no leaks."
Near Austin, TX 78748
Kevin
Job Details: 10/15/2020
WASHER WHIRLPOOL WFW70HEBW0 Arrived on site and ran water through diagnostic cycle again and finally duplicated water flow problem through hot water valve. A new valve assembly will be needed to correct the issue.; ordrng 1 W10599356 (water inlet valve)
Near Austin, TX 78758
Scott
Job Details: 10/15/2020
RANGE WHIRLPOOL WEE510S0FS1 "Arrived on site ,for display flickering . Found some of the lights in display were dimming and or flickering . Ordering control w/ display . Please call to set return . ; ordrng 1 W10894098 (cntrl-elec)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/15/2020
OVEN JENN-AIR JJW3830IM00 "Arrived on site for customer complaint of ovens not working at the same time, found failed console, I replaced console, unit tested good."
Near Austin, TX 78705
Wesley
Job Details: 10/15/2020
OVEN WHIRLPOOL WEE750H0HZ1 Arrived onsite and replaced inner door glass and cleaned oven for broken glass. All checks good. Unit is now operating as designed
Near Cedar Creek, TX 78612
Robert
Job Details: 10/15/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived onsite to test unit for unit top rack not lock, found adjusters broken, replaced adjusters, test unit, unit works correctly, no leaks detected, job complete."
Near Austin, TX 78738
Brandon
Job Details: 10/15/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site to repair sealed system, I replaced compressor, and dye filter drier, unit tested good and started to cool. Instructed customer to wait 24 hours to make sure it is cooling properly."
Near Austin, TX 78731
Kevin
Job Details: 10/15/2020
DISHWASHER WHIRLPOOL KDFM404KPS0 "Arrived on site and inspect the dishwasher and found signs of leaking on the left-hand side of the inside door panel. Took pictures. Found door gasket is compressed on the left upper corner and after resetting it it appears to be operating properly if issue continues a new door gasket will be needed to correct the problem, job complete"
Near Cedar Park, TX 78613
Tommy
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived onsite for refrigerator lights not working. Replaced freezer light as that is the bottom of the circuit, all lights now operating as designed. Job Completed."
Near Austin, TX 78727
Paul
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite for a refrigerator with the FC frosting and the RC not cooling correctly. I found the air tower not snapped in fully causing an air gap on the return air and the exhaust air. I corrected the air tower and it seals correctly. I found the refrigerator door twisted causing a large air gap on the bottom right side of the door. The door needs to be replaced. Ordering LW10642551 dor-fip. Office to RS.; ordrng 1 LW10642551 (dor-fip)
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/15/2020
WASHER WHIRLPOOL WTW7120HW0 "Arrived on site for washer has power but will not run. Has an error and it won’t run. Put washer in diagnostics and got F0E9 and F0E5 “unbalanced load”. Cleared errors and started diagnostics to test shifter, spin, and agitate. All tests passed. No leaks detected. Operating as designed."
Near Liberty Hill, TX 78642
James
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and tested operation. Found ice door opening and closing properly. Found unit making very little ice and ice cubes are smaller than they should be. Tested fill after harvest cycle and found ice maker is not calling for enough water. Also found ice maker fan motor making a loud vibration noise. Unit will need new ice maker and fan motor to repair. Office to schedule return services for part availability. ; ordrng 1 WPW10300024 (icemaker) and 1 WPW10308033 (motor-evap)
Near Austin, TX 78749
Kevin
Job Details: 10/15/2020
DRYER WHIRLPOOL WED6600VW0 "Arrived on site and inspected dryer and found power is showing on user interface but it will not start. Found thermal fuse has failed after replacing thermal fuse dryer is heating normally but found restricted airflow, took one picture. Recommended that customer inspect it to the exterior of the home, job completed"
Near Austin, TX 78750
Wesley
Job Details: 10/15/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite and replaced the slider and the gearcase. Unit is now operating as designed. All checks good. Advised customer on repair. Calibrated unit. Is complete.
Near Pflugerville, TX 78660
David S
Job Details: 10/15/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher dispenser being broken. I inspected the unit and work area. I found the dispenser latch broken. I gained access to the dispenser and replaced it with new. I tested the unit and found it operating as designed. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Tested dispenser operation and calibrated measure fill. All tested good, no water leaks detected."
Near Lakeway, TX 78738
Luis
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 "Arrived on site for door seal issues. Found gasket not seating inside liner,removed glue residue on gasket and cabinet,reinstalled section of gasket to door,installed screws to liner to hold gasket in place.
Near Bastrop, TX 78602
Robert
Job Details: 10/15/2020
DRYER MAYTAG MEDB835DW1 "Arrived onsite to test unit for unit making a loud noise, test unit found bad tension pulley, replaced pulleys with repair kit, test unit, air flow correct, unit working properly, no loud noise, job complete."
Near Cedar Park, TX 78613
Lou
Job Details: 10/15/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site to install previously diagnosed and ordered parts. Due to the tub being diagnosed as damaged and not allowing the door to close, I removed the tub and transferred all parts except the sump/motor assembly. I installed a new sump/motor assembly ad once I had the new tub back in its space in the cabinets, I went to install the door and found it would not close. I found that both hinges are badly bent and will need to be replaced. Also found the dispenser door is broken and will need to be replaced. I am ordering the hinges and dispenser, along with a CNOTE-LSO PER CUSTOMER REQUEST. as all parts are available at the office. Unit left unplugged and the door off due to safety. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10861000 (detergent dispenser) and 1 WP8534853 (door hinge-RIGHT SIDE) and 1 WP8534854 (door hinge-LEFT SIDE)"
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGK00 Arrived on site for ice maker not making ice. Customer informed me that the ice maker started making ice again prior to my arrival. Tested inlet valve and tested good. One of the connectors was loose on the inlet valve. With the ice maker now working and the inlet valve not being plugged in completely I replaced the water inlet valve and ensured the connectors were fully connected to the valve. No leaks detected. Job completed.
Near Georgetown, TX 78626
Tommy
Job Details: 10/15/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived onsite for ice maker not receiving power. Upon arrival found outlet tested good but pump did not. Drained water from unit with shop vac. Removed and replaced pump. Tested unit, unit tested good with new pump. No signs of leaks detected during service. Job Completed."
Near Leander, TX 78641
David Z
Job Details: 10/15/2020
WASHER KENMORE 110.269225 "Arrived on site to diagnose washer that was stopping in cycles, customer said lid had to be slammed down at times to get it to work. On arrival found no clicking from the original lid switch. Replaced lid switch and retested. Unit is working as designed and no leaks found. Call complete."
Near San Marcos, TX 78666
Jacob
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL AMV2307PFS3 Arrived onsite for unit not heating. Tested unit. Noticed that speed to the fan would not turn on. Ordered part. Office to reschedule ; ordrng 1 W10825649 (motor-fan)
Near Round Rock, TX 78681
Kayman
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite to install previously diagnosed parts I installed the new RC evaporator cover. After install I heard the fan and compressor turn on. I advised the customer to keep an eye on the unit and let us know if anymore issues arise.. Job complete.
Near Jonestown, TX 78645
Lou
Job Details: 10/15/2020
OVEN WHIRLPOOL KFDC558JSS00 "Arrived on site to inspect range oven temps. Upon further inspection, customer advised that the large oven is taking longer to bake food and the cooktop flames are too high. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My average temp reading is 357.8 degrees. I tested the cooktop and all of the flames were too high and the front left and right burners had very large wild flames. I checked the orifices (propane) on the two outer front burners and found the wrong orifices for the small flame. Replaced the orifices with the correct orifices and retested and the burners are operating as designed. I adjusted all burners flames. No gas leaks detected during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL GS6SHEXNL00 "Arrived on site for customer complaint of water dispenser leaking after filter was installed, found air in he line, I purged water line, unit tested good."
Near Austin, TX 78735
Luis
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID KSSS48QMX00 Arrived on site for no ice,icemaker ran through a cycle didn’t fill,bypassed icemaker water working diagnosed a defective icemaker. Installed a new icemaker ran harvest test passed water filled icemaker.
Near Pflugerville, TX 78660
David S
Job Details: 10/15/2020
VENTHOOD UNKNOWN WVU37UC0FS0 Arrived on site for vent hood burning smell. I inspected the unit and work area. I found the blower motor not coming on. I gained access to the blower motor and replaced with new. I tested the unit and found it working. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 10/15/2020
MICROWAVE GE JVM1850CF001 Arrived on site to diagnose microwave with a fan that is running when the door is closed. Tested unit and found shorted control.
Near Smithville, TX 78957
Robert
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived onsite to test unit for unit not operating correctly, test unit, found lower switch holder not secured in place, secured lower switch holder, test unit, unit heating correctly, unit working properly, job complete."
Near Leander, TX 78641
David Z
Job Details: 10/15/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose washer that didn’t appear to advance to rinse cycle. I was accompanied by 2 maintenance reps. Put unit in diagnostic mode and checked for codes. Only,code present was LONG FILL code, and I found the water turned off. Turned water on and continued diagnostic. Found a large amount of fabric softener in the tub and softener cup, which causes suds to get trapped in the pressure line. Blew out pressure sensor line. Unit finished diagnostics with no codes and everything properly. Issue likely stems from bad water pressure from valves being off / low flow or the unit is off balance / overloaded. First recommendation is to run AFFRESH cleaner through the unit to remove the buildups of soap and softener. Second is to reduce load size and make sure they are balanced loads utilizing the proper cycle selections. Customer can find use and care guides at whirlpool.com or maintenance may be able to provide them with one. All is working as desig
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/15/2020
ICE MACHINE KENMORE 106.895837 Arrived on site for ice machine stuck in cleaning mode. Had customer power unit on at circuit breaker. Powered unit off from control and on. Performed diagnostics mode and tested all operations. Found smart valve not registering reservoir when full but shutting off at 4 minutes. Found all pumps and thermistor working. Ran unit in normal mode and found all tested good.
Near Lago Vista, TX 78645
Lou
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a crackling noise and mainly at night. They provided a video of the noise and it sounded like something was cracking. Customer also pointed out a damage to the outer right panel that was done during installation (photo). I placed the unit in diagnostics and tested the compressor and condenser fan and found the unit making the “crackling” noise when the fan came on. I pulled the unit from the wall enough to see the power cord and find the warning label on the power cord hitting against the wall making the “crackling” noise. I wrapped the label around the cord and secured it with foil tape and advised the customer of my findings. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Kayman
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite to install previously diagnosed parts. I installed the diffuser and the unit is working as designed at this time. Advised the resident to keep an eye on the unit and give us a call if there anymore issues.
Near Austin, TX 78717
Kayman
Job Details: 10/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite to install previously diagnosed parts. I installed the outer door panel and tested the unit through diagnostics. All tests passed and no leaks were detected during time of service. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for refrigerator ice maker dumping ice and most not dumping in ice container after previous ice maker repair . Inspected unit and found wrong ice maker installed in unit and did not have chute connected to ice maker(see SD-pic). Removed wrong ice maker and installed new. Monitored cycle operation. All tested good, no water leaks detected."
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/15/2020
DRYER SAMSUNG DV45H7000E Arrived on site dryer not heating. Tested operation and verified fault. Tested voltage to unit and found 240 volts. Disassembled unit and tested thermal fuses and heating element. Found opened element. Removed failed element and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78725
Scott
Job Details: 10/15/2020
DISHWASHER AMANA ADB1400AGB1 "Arrived on site for dead dishwasher. Found power cord was improperly installed. Properly installed power cord ran diagnostics, all checked good. No water leaks detected at time of service, job complete."
Near Austin, TX 78723
Scott
Job Details: 10/15/2020
DISHWASHER WHIRLPOOL KDPM354GPS0 "Arrived on site for no power dishwasher . Checked breaker and power cord connections ,all checked good . Checked incoming voltage ,getting 120v . Will need control and console . No water leaks detected at time of service. Please call to set return Customer requests SM only .; O-emld tckt"
Near Austin, TX 78746
Kevin
Job Details: 10/15/2020
WASHER MAYTAG MVWB865GC0 "Arrived on site and replaced remaining parts diagnosted on previous visit, after replacement ran test 51 and everything passed, no water leaks detected at time of service, job complete"
Near Bastrop, TX 78602
Robert
Job Details: 10/15/2020
COOKTOP KITCHENAID KGCC766RSS01 "Arrived onsite to test unit for unit center igniter not working , test unit, found center igniter not sparking, tested screws on all burner heads, front left, center, and back right burners screws have potential to break when making the repair, ordered FL, Center, RR burner holder orifice in case of screws breaking during repair, ordered new wire harness, need authorization, office to reschedule.; ordrng 1 4456626 (wire) and 4 WP3368921 (screw-torx)s and 1 WP8287052 (holder-orf RR) and 1 WPW10110486 (module-spk) and 1 WPW10128448 (holder-orf LF) and 1 WPW10128450 (holder-orf CENTER)"
Near Manchaca, TX 78652
Kevin
Job Details: 10/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found heating element is on at the end of the diagnostic cycle. Customer has rinse aid in the dispenser, but customer has been using one hour wash explained that one hour wash only has an optional 30 minute drying cycle but heavy wash has a 49 minute drying cycle and is recommended. Explained to customer drying expectations with plastics versus ceramics metals or glass.
Near Buda, TX 78610
Richard
Job Details: 10/15/2020
DISHWASHER FRIGIDAIRE FDB1100RHM2 "Arrived onsite for the dishwasher not working properly and not draining. During testing found that sump has years of calcium build up and sump motor is not working properly and drain pump is not working properly as well found build inside drain hose as well. Will need to replace sump, pump motor, drain pump, drain hose , all the filters and seals kinda rebuilding the lower end of the dishwasher. Ordering parts and office to schedule ; ordrng 1 154246402 (check ball) and 4 154246502 (retainer)s and 1 154246801 (gasket,sump) and 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154724001 (cover) and 1 154728201 (sump assembly) and 1 154775401 (base) and 1 154844301 (motor & pump assy) and 1 5304506525 (filter) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )"
Near Kingsland, TX 78639
James
Job Details: 10/15/2020
DISHWASHER IKEA IUD8555DX0 Arrived on site and tested operation. Found door switch error and drain circuit error. Verified continuity of door switch and tested resistance of motor and valve and found to be good. Tested resistance from components to chassis and found to be good. Unit has failed control. Installed new control and tested. Unit working properly. Job complete.
Near Cedar Park, TX 78613
Tommy
Job Details: 10/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator lights not coming on. Upon arrival found fc and rc lights of and circuit not connecting replaced freezer light and found module also needed to be replaced. Replaced lights and tested unit. Unit tested good. Job Completed.
Near Austin, TX 78737
Luis
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for water leaking. Found water leaking from dispenser spigot,found dispenser tube not fully inserted to spigot,installed tube correctly to spigot,tested water dispenser good no leaks after 5 min. Unit cooling correctly at time of visit."
Near Austin, TX 78727
Paul
Job Details: 10/15/2020
DISHWASHER KITCHENAID KDTM604KBS0 Arrived onsite for a dishwasher that is stuck in wash mode and it only flashes when a selection is touched. I found the console responding on all selections but not changing the program the machine was stuck in. I found proper voltage to the machine. The cancel button did respond but the main control would not cancel the cycle out. The main control needs to be replaced. Ordering W11410062 cntrl-elec & W11416458 console jic. Office to RS.; ordrng 1 W11410062 (CNTRL-ELEC) and 1 W11416458 (CONSOLE)
Near Austin, TX 78727
Wesley
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite and replaced valve due to leak in icemaker spigot. Unit is now operating as designed without a leak. Advised customer on repair.
Near Austin, TX 78750
Wesley
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Arrived onsite and lubed the squeaky hinge and tightened switch activator to eliminate noise. All checks good.
Near Cedar Park, TX 78613
Tommy
Job Details: 10/15/2020
DISHWASHER MAYTAG MDB8959SKZ0 Arrived for previously diagnosed parts. Upon arrival pulled unit from wall. Used shop vac and towel to drain water while replacing drain pump. Tested unit unit tested good. Job Completed.
Near Austin, TX 78750
Paul
Job Details: 10/15/2020
WASHER WHIRLPOOL WFW97HEXW2 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the MCU and tested the machine. The door did lock and unlock but the drain pump would not run and the fill valves would not turn on. I checked the resistance of the drain pump motor and the valve coils. All were within range. I checked voltage to the drain pump and was only getting 9VAC to the pump. I explained to the customer that the ACU would have to be replaced also
Near , TX 78644
Leonardo
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
Near Marble Falls, TX 78654
James
Job Details: 10/15/2020
MICROWAVE WHIRLPOOL KMBD104GSS01 Arrived on site and installed new drawer. Tested operation and found unit working properly. Job complete
Near Kyle, TX 78640
Robert
Job Details: 10/15/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived onsite to replace separator, replaced part, unit tested good, job complete."