We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Liberty Hill, TX 78642
Lou
Job Details: 09/10/2021
"Arrived on site to inspect refrigerator ice maker spraying water. Upon further inspection, I found a large amount of ice on the ice maker, inside the housing and clumps inside the ice bin. Removed the ice maker and jumped the switch and tested the ice maker. It harvested as designed. Tested the fill tube and found water would run over the sides fo the tube and go all over the ice maker and below. Found the opening of the fill tube had calcium deposits built up and water was spraying from the opening. I cleared the debris and retested and unit is operating as designed.Cleaned up all ice/water from ice maker assembly area. No water leaks observed at the end of service, job completed."
We serviced a
GE MICROWAVE
Model PEB9159SF1SS
Near Austin, TX 78738
Leonardo
Job Details: 09/10/2021
"Arrived on site for complaints of microwave not heating. Found display working correctly, but not heat. Found loose connection on one f the switches. Secured connection and tested unit. Working properly.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236AYS1
Near Cedar Park, TX 78613
Justin
Job Details: 09/10/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78735
Luis
Job Details: 09/10/2021
arrived on site for water leaking. Diagnosed full tube extension not fully inserted to icemaker fill cup causing water to leak,installed extension correctly to fill cup tested icemaker no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78704
Jacob
Job Details: 09/10/2021
"Arrived onsite for the freezer door not shutting correctly, causing frosting in the FR. Looked at the unit and noticed the left side of the door would not close all the way. Replaced slides. Tested the door to the unit and door sealed properly. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, TX 78660
Wesley
Job Details: 09/10/2021
Arrived onsite and found balance failure that caused a burst icemaker fill spout leak. Ordering fill tube and valve to repair. ; ordrng 1 W11415785 (Fill tube)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Cedar Park, TX 78613
Justin
Job Details: 09/10/2021
"Arrived on site for a wall oven with the temperature off calibration. Upon arrival the customer stated they just had their home inspection, and they found the oven was 30?F off of its set temp. I preheated the unit and let it fluctuate up and down several times. I then took the average temp and found it heating as designed. The average temp came to 360?F, and I calibrated it down 10?F. I informed the customer on how the unit fluctuates while heating and that it is normal operation.
We serviced a
GE REFRIGERATOR
Model PSHS6TGXBDSS
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/10/2021
"Arrived on site for refrigerator not dispensing water. Ins unit and work area. Tested water dispenser operation. Could hear water flow but no water to dispenser. Traced water to inlet valve and found water line to reservoir cracked (see SD-pictures). Will need to replace water to reservoir and recommend to replace to door do to condition of water line from heat from condenser and compressor. and 2 WR17X2891 (plastic tube)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Temple, TX 76502
Jonathan M
Job Details: 09/10/2021
"Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. Check temperature of the refrigerator and freezer and found the refrigerator at 38?F in the freezer section at 8?F. The unit was going through a defrost at the time. Ran the unit through an auto test on the unit ran as designed. The customer advised that the unit has seemingly been cooling properly for the past three or four days but prior to that it had stopped cooling all together for two days and was 56 and 58 degrees respectively. I checked every single component of the unit and everything was working from the defrost circuit (heater and defrost sensor) to the cooling circuit(cap fan, compressor, condenser fan, air baffle, and thermistors). Could not replicate the issue and advise the customer he would need to call back if there were any further issues due to inability to replicate the failure. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Luling, TX 78648
Noah D
Job Details: 09/10/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the icemaker unit was unplugged causing issues, replugged unit in and tested fully. All functions returned. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78723
Scott
Job Details: 09/10/2021
Arrived on site for filling at times . Ran diagnostics got 8-6 error code. Found latch wouldnt lock could life lid during test cycle ordering latch . No water leaks detected at time of service. Call to set return ; ordrng 1 W11394572 (Lid lock)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB3
Near Manor, TX 78653
Matthew
Job Details: 09/10/2021
"Arrived onsite for microwave with excess condensation in the cavity and door glass. Unit was not in use when condensation occurred. Called tech line for assistance. Tech explained when not in use , is caused by external environmental factors like humidity. Tech Provided SR#7731718506. Customer also complained about noise when in use. Customer had video of issues. Inspected high voltage system and found diode and capacitor burned. Will need to order and replace Capacitor and diode. Office to reschedule ; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Wesley
Job Details: 09/10/2021
Arrived onsite and found unit with console failure. Shut down oven for 5 minutes. Unit console is still corrupted and wont boot up properly. Ordering console to repair. ; ordrng 1 W11296171 (Console)
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS3
Near Austin, TX 78753
Matthew
Job Details: 09/10/2021
Arrived onsite for vent hood not functioning. Upon arrival tested unit. Lights and control are functioning. Did voltage trace and found vent motor not energizing. Found harness connector not secured. Secured harness connector and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID OVEN
Model KFDC558JSS00
Near Leander, TX 78641
David S
Job Details: 09/10/2021
Arrived on site to install previous diagnose parts. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Round Rock, TX 78665
Cliff
Job Details: 09/10/2021
Arrived on site to diagnose a microwave that is making unusual noise. Found turntable rest wheels uneven and replaced it with part homeowner provided. No further repairs needed and all is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, TX 78613
Justin
Job Details: 09/10/2021
"Arrived on site for a dishwasher with the upper rack not staying on and the unit not washing well. Upon arrival the customer showed me how the top right stopper is not staying secure and continue to falls off. I installed a new stopper. He also informed me that the unit has been leaving residue on his dishes for the past month. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and found it ran through as designed. I monitored amp draw and found the unit heating properly. Upon further inspection I found the customer not using rinse aid. I informed the customer on the importance of using this. I also found the customer has had a water softener installed in the past few months, and recently changed soaps. I walked the customer through proper soap usage per the user care guide. I found the unit now working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Leander, TX 78641
David S
Job Details: 09/10/2021
Arrived on site to install previous diagnose parts. We gained access to the unit and inspected the front left wheel. We then moved to the rear of unit to install left rear wheel. We found that the chases frame was bent and the wheel axle will not lineup with the holes properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Cedar Park, TX 78613
Justin
Job Details: 09/10/2021
"Arrived on site for a refrigerator not making ice. I checked temps and found the FC at 2?F, the RC at 36?F, and the IB at 68?F. I put the unit into diagnostics mode and found stored IM error code E2 IM motor lost position. I then ran a harvest and could hear the relay clicking, but the motor not running. This indicates a faulty IM. I also found the IB fan not running. Due to this, both the IM and fan need to be replaced. I jumped the valve and found the fill working. Ordering the IM and returning with parts to install. Office to reschedule. ; ordrng 1 WPW10675033 (Control) and 1 W11483245 (Ice Maker)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Leander, TX 78641
Kayman
Job Details: 09/10/2021
Arrived onsite for washer squealing in spin. I ran diagnostics and on high spin the unit would squeal consistent with a slipping belt. I tilted the unit back and replaced the belt. I ran the spin test 2 more times as well as auto test and the noise is not present at this time. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Cedar Park, TX 78613
Justin
Job Details: 09/10/2021
"Arrived on site for a dryer that was making a loud noise. Upon arrival the customer stated it was a loud screech that used to be intermittent, and now happens every cycle. I tested the unit and as soon as it started turning it made a very loud screech. I gained access to the inside of the unit and found the belt in good shape. I removed the belt and span the tub separately. The noise still occurred. This indicates bad wheels. I removed the tub and replaced all components in the repair kit. That includes all wheels and the pulley wheel. I also found significant lint build up in the unit. I used my dry vac and removed all lint. I advised customer on regular vent cleaning in order to prevent this. I then tested the unit and it ran through as designed with no sound. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78733
Luis
Job Details: 09/10/2021
"Arrived on site for no ice. Removed cover found broken wire on grid,ran diagnostics all test passed,replaced grid cutter assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Leander, TX 78641
David S
Job Details: 09/10/2021
"Refrig - Leaking from the top freezer into the fridge. We gained access to the freezer evaporator to uninstall it and install new one. We gained access to the customer and uninstalled it and installed new one. We recharged and tested system and found Low side at 1psi & high side 145psi. We tested unit. Unit working as designed,job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Manchaca, TX 78652
Kevin
Job Details: 09/10/2021
Arrived on site and inspected washer and found cam kit has failed again. Spoke with techline and even though Gearcase is not showing any signs of wear they recommended rebuilding washer and ensuring there is a new actuator as well. ; ordrng 1 W10721967 (Cam kit) and 1 W11423758 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Austin, TX 78724
Scott
Job Details: 09/10/2021
Arrived on site for dead oven . Found wire harness burned at terminal block. Replaced harness . Ran oven to preheat and all burners on top. All checked normal . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Marcos, TX 78666
Noah D
Job Details: 09/10/2021
"Arrived on site to inspect door for not dispensing ice, upon inspection found cut wires on door. Replaced door per last visit and moved over hardware. All functions returned . Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/10/2021
"Arrived on site to replace switch and arm for ice dispenser, found water dispenser arm broken, ordering water arm. ; ordrng 1 WPW10152858 (Water arm pad)"
We serviced a
JENN-AIR DOWNDRAFT
Model CVEX4370B
Near Lakeway, TX 78734
Leonardo
Job Details: 09/10/2021
Arrived on site for install of new fan switch. Installed new fan switch and tested unit. Found unit getting intermittent power. Found many of the wires looking old and pinched. Attempted to trace wires back to see if there was any damage. Could not trace due to the design of unit and installation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Lou
Job Details: 09/10/2021
"Arrived on site to inspect dishwasher not not locking. Upon further inspection I found the door not closed all the way. I attempted to close the door and found it would not lock. I found there was a dish on the upper rack that was caught in between the door and tub. Repositioned the plate and tested the door and it closed as designed. Placed unit in diagnostics and tested and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DRYER
Model KEYE7788AL2
Near Austin, TX 78750
David Z
Job Details: 09/10/2021
Arrived on sits to follow up on dryer that is not running. On arrival checked and found good voltage. Found thermal fuse blown again. Customer has had dryer vent wizard out to clean the vent and replaced hose. Replaced thermal fuse and tested airflow. Found airflow showing green on airflow meter. Unit working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78727
David Z
Job Details: 09/10/2021
"Arrived on site to follow up on refrigerator that had been building ice in the back of the RC evap again. Have previously replaced fan scroll and sealed. Replaced thermistor and Ui with parts on hand. UI should be the brain on this unit. Advised to follow up if ice begins building, and we will return with control. Verified fans running. Customer to finish defrosting. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cedar Park, TX 78613
David Z
Job Details: 09/10/2021
"Arrived on site to follow up on washer that was making noise when running. Installed new rear panel, which was dented. Leveled unit to center basket and ran unit with nothing in it and also wet towels. When unit spins out it does bang a little when ramping up. It centers and does not continuously make noise. Unit does have a slight shimmy which is normal for motor based units. Called tech line and spoke with them, SR7731571972. Unit is operating as designed and does not have any excessive banging and is not walking at all. Advised customer on proper loading directions, and verified they are loading properly.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lampasas, TX 76550
Al
Job Details: 09/10/2021
Arrived on site and inspected washer lid issues. Confirmed the lid is cracked on the left side at the hinge. Customer has to force the lid down to get the unit to work. Ordering the LID W11259006 and hinges to complete the repair. Customer notified the lids is PSP. Office to reschedule return services due to part availability. Needs more work.; ordrng 1 W11259006 (LID) and 1 WP8563965 (HINGE left) and 1 WP8572974 (HINGE right)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Round Rock, TX 78664
Wesley
Job Details: 09/10/2021
Arrived onsite and replaced the pump to repair water level sensor issue. Unit Is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78758
Matthew
Job Details: 09/10/2021
"Arrived onsite for refrigerator not cooling. Removed evaporator cover and found no frost pattern. Due to previous tech line call, replaced compressor and dryer and accessed valve. Charged to spec and pressure equalized. Plugged unit in and pressure at 0 and 125psi. Unit was cooling and developing frost pattern. Job complete"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Leander, TX 78641
David S
Job Details: 09/10/2021
"Arrived on site for NOT HEATING VERY WELL--TAKES SEVERAL CYCLES TO GET DRIED CLOTHES--THE DUCTS HAVE BEEN CHECKED. We gained access to the unit. We tested unit by running a normal dry and a time dry cycle. We found no heat. We then tested thermal fuse, outlet thermistor, input thermostat and thermal cutoff. Found them all good. Which points to the heating element being bad or on its way out.
We serviced a
GE REFRIGERATOR
Model GFD28GSLESS
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/10/2021
"Arrived on site for refrigerator not cooling in fresh food section. Inspected unit and work area. Found minor ice buildup on evaporator. Gained access to to evaporator fan motor and found not turning. Jumped motor by turning fan blade and found fan started running (voltage is good). Found failed evaporator fan motor.. Removed failed fan motor and installed new. Informed customer that if ice builds up towards bottom again will need to replace evaporator cover to correct seal. All tested good, no water leaks detected during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Luis
Job Details: 09/10/2021
"Arrived on site diagnosed a defective icemaker ,ordering correct icemaker. ; ordrng 1 W11284458 (Icemaker)"
We serviced a
UNKNOWN VENTHOOD
Model WVW53UC6FS3
Near Austin, TX 78731
Kevin
Job Details: 09/10/2021
"Arrived on site and removed old motor and found 2 inch screws dropping down into blower motor. Took pictures. Removed screws and replaced blower motor diagnosed by previous technician. After replacement vent hood sounds normal during operation, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near San Marcos, TX 78666
Andrew
Job Details: 09/10/2021
"Arrived on site to test unit for noise while compressor running, tested unit found paper found in condenser fan, removed paper, noise is gone, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Round Rock, TX 78681
Kayman
Job Details: 09/10/2021
Arrived onsite to install previously diagnosed parts. I installed the ice maker and damper. I inspected the FC evaporator and found a perfect frost pattern. No ice blocking airflow. I reassembled the unit and cycled power. I asked the customer to monitor it over the weekend to ensure it makes ice. No leaks detected during time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/10/2021
"Arrived on site for refrigerator with FC door damaged. Inspected unit and work area. Found dents in bottom of door. Will need to replace door assembly to correct. Removed failed door and installed new. Tested door operation. All tested good, no water leaks detected during service. Contact office and was informed that they will contact Brooke for authorization on labor.; ordrng 1 LABORNEEDSAUTHORIZATION (SEE NOTE)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Buda, TX 78610
Brandon
Job Details: 09/10/2021
"Arrived on site for customer complaint of of gas leak, found leak coming from gas line where it meets safety valve, instructed customer to have licensed plumber replace gas line."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Andice, TX 78628
Lou
Job Details: 09/10/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper and lower spray arms and tested the unit. I found the customer is not using rinse aid and is using detergent pods a I found powder baked on the element and on the filter. While testing, I checked into to the components and all are within range. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liberty Hill, TX 78642
Lou
Job Details: 09/10/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom the tub. I pressed the cancel button and turned the drain pump on and found no water coming into the drain/disposal. I found the knockout plug had not been removed. I removed the plug and tested the drain pump again and it drained the water. Tested the unit in diagnostics and the unit operated as designed. Made recommendations for use & care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/10/2021
Arrived on site for dishwasher it drying dishes and top rack getting stuck. Inspected unit and work area. Found top rack in normal operation. Informed customer about spray arm attached to rack and water tubing needs to seal to spray arm and if did not lock water pressure would push on rack causing door to pop open. Performed diagnostics mode and monitored test cycle. Measured amp draw to unit and found when heat pump was on it was drawing 6.8 amps. Called Whirlpool tech support and spoke with Andrew. Went over prior service preformed. No water leaks detected during service. He stated that all was correct. Spoke with customer on user care guide and operation. (Sr#7731716191)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/10/2021
"Arrived on site for customer complaint of unit powering off and on, as well as water dispenser not working, found faulty UI control, I replaced UI control, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Austin, TX 78719
Jacob
Job Details: 09/10/2021
Arrived onsite for unit not cooling at all. Unit was unplugged for a long amount of time. Plugged the unit in and check the amperage to the start device. Amp check was no good. Got authorization to replace start device. Gave the unit sometime to and felt cooler air. No issues at this time. Job complete
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWS
Near Austin, TX 78732
Robert
Job Details: 09/10/2021
Arrived on job for complaints of door falling. Found cable on right side broken. Replaced cable and test.
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS3
Near Austin, TX 78757
Wesley
Job Details: 09/10/2021
Arrived onsite for f2e0 and replaced oven console. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78757
Wesley
Job Details: 09/10/2021
Arrived onsite and replaced the fridge deli drawer and deli control. Unit is now operating as designed. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/10/2021
"Arrived on site for customer complaint of unit not working and broken parts, found broken agitator, broken agitator cam, broken cam, gearcase, shield, belt, and softener dispenser. Ordering all parts. ; ordrng 1 W10721967 (Cam) and 1 Cnote (Office to reschedule) and 1 W11454738 (Gearcase) and 1 W11418231 (Agitator) and 1 W11158175 (Cam agitator) and 1 W11160642 (Softener dispenser) and 1 W10715784 (Retainer)"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS
Near Lockhart, TX 78644
Noah D
Job Details: 09/10/2021
"Arrived on site to inspect unit for not closing normally, upon inspection found the door still drooping causing issues, tested with new door and found no change
We serviced a
GE WASHER
Model WPRB8050D0WW
Near Austin, TX 78717
David Z
Job Details: 09/10/2021
"Arrived on site to diagnose washer that is beeping and picking random settings. Found failed control. When the unit is plugged in its acting like its getting key presses when its not. Replaced control and verified proper function.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Volente, TX 78641
David Z
Job Details: 09/10/2021
"Arrived on site to follow up on refrigerator that was not defrosting the RC evap, and and also not making ice or dispensing water. Installed new control and new rear valve. I noticed on arrival that unit was silent and plugged in. Customer had informed me that they didnt defrost it, but it had lost cooling in both compartments. I found the compressor was not hot and no fans running. I replaced the main control and when powered on the compressor started running, along with fans. I tried the dispenser, but it was still not dispensing any water. I verified inlet line was giving good pressure. I can hear the valves popping, but no dispensing. I found the filter was not properly installed. I corrected alignment and retested. Still no water dispensing. Ordering new filter head and double valve to resolve water issues. Customer advised to contact us if unit has not gained significant cooling within 24 hours. Office to schedule when parts arrive. ; ordrng 1 W11535162 (Dual Valve) and 1 W11451366 (Filter Head)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Austin, TX 78703
Luis
Job Details: 09/10/2021
"Arrived on site for noise complaint powered unit on,diagnosed vibration noise from condenser coil,adjusted front legs noise no longer present
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78745
Kevin
Job Details: 09/10/2021
Arrived on site and inspected Washer and Found and Gearcase is leaking oil. All assembly parts will need to be replaced; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Shield) and 1 W11481722 (Actuator) and 1 W10752283 (Wash plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42PPFXDA
Near Austin, TX 78704
Luis
Job Details: 09/10/2021
Arrived on site replaced drain pan checked water flow to drain near compressor good water draining correctly
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXTS01
Near Martindale, TX 78655
Andrew
Job Details: 09/10/2021
Arrived on site to test unit for not cooling. Found compressor attempting to start but kicking right out. Replaced start device(WPW10197426) and run capacitor(WPW10662129) from truck stock. Compressor now working as designed and frost pattern developed on evaporator. Found condenser was extremely clogged. Cleaned condenser and advised customer condenser needs cleaned periodically to prevent issue. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78758
David Z
Job Details: 09/10/2021
"Arrived on site to install parts to resolve defrost issue in FC. Installed new icemaker, control, UI to resolve. Thermistor not present at time of service. Advised leasing staff to leave door open over weekend with unit unplugged so it can defrost. Verified control icemaker and UI are powering in and unit is cooling. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78759
Scott
Job Details: 09/10/2021
"Arrived on site ,replaced ice maker , and right fresh food door gasket . Ran harvest ,all checked normal and door sealing properly
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cedar Park, TX 78613
Justin
Job Details: 09/10/2021
"Arrived on site for a washing machine leaving lint on clothes after use. I put the unit into diagnostics and found no stored error codes. I then ran a test cycle while monitoring the inside of the unit, and it ran through as designed. I then gained access to the bottom of the unit and found it in good shape. I tested the suspension and found it good. I found the unit working as designed. The customer was already aware of the customer instruct per WP.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Buda, TX 78610
Jacob
Job Details: 09/10/2021
Arrived onsite to fix unit for not heating. Replaced the control and it did not fix the issue. Upon further inspection. Found that the thermal fuse was bad. Replaced fuse from truck stock wp3392519. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Hutto, TX 78634
Wesley
Job Details: 09/10/2021
"Arrived onsite for unit operating with a display that would go blank intermittently no other loss of function. Corrected disconnected and reconnected display harness. Unit is now operating as designed. In event of repeat symptoms, main control and display board and harness."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB02
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/10/2021
"Arrived on site for refrigerator freezing items in RC. Inspected unit and work area. Mead temperature in RC at 37?. Check return vent and found no blockage. Performed diagnostics mode and tested all components. Gained access to RC thermistor and measured resistance at 6.4 K ohms, within range. Was not able to find any mechanical failures. All operating as designed, no water leaks detected during service."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/10/2021
Arrived on site to install previous diagnosed part. Removed broken grate and installed new. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cedar Park, TX 78613
Justin
Job Details: 09/10/2021
"Arrived on site for a washing machine with the lid not locking. Upon arrival the customer showed me that when you try to start a cycle, the UI just continue to shows close lid. I put the unit into diagnostics mode and found error codes F0E9 for an of balance pause and F0E5 for an off balance load. I cleared the error codes. I advised the customer on proper loading via the user care guide. I then tried to start a test cycle, but nothing happened. I tried to manually activate the lid lock, but could not. I then checked voltage at the wall and control. Both were good. I then activated the lid lock in diagnostics and checked the voltage to the lid lock. I found the correct 120VAC going to it. This indicates a failed lid lock needing to be replaced. I replaced the lid lock and then tested the unit. The lid was now manually locking in diagnostics. I ran a diagnostics cycle and it ran through as designed. I found the unit now working as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Scott
Job Details: 09/10/2021
Arrived on site for microwave vent hood making strange noise when running . Took OTR a down and found plastic stuck in one on the fan blades . Removed obstruction. All checked normal. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78746
Kevin
Job Details: 09/10/2021
"Arrived on site and replaced drain pump diagnosed on previous visit, after replacement started a normal cycle and observed dishwasher washing for several minutes then cancel cycle and dishwasher drained properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Jarrell, TX 76537
Jonathan M
Job Details: 09/10/2021
Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. Confirmed the customers complaint and heard the evaporator fan running but the compressor not running. Removed the compressor cover and found the compressor cold and not running. Checked voltage going to the starting device and found proper voltage. Replaced starting device and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Round Rock, TX 78681
David S
Job Details: 09/10/2021
Arrived on site for Oven Turning Itself ON. We spoke to customer about the unit and found out it had been turned off at the breaker. We turned breaker back on. We then put the unit into diagnostics mode and checked version information and the unit froze and the turned its self off. Th unit cam back on and we checked error codes and found F6e4 error. UI to control state status. We called techline and We spoke to John and told him what was going on with the unit. Part ordered UI w11297709.; ordrng 1 W11297709 (UI)
We serviced a
KITCHENAID WINE COOLER
Model KUWR204ESB00
Near Leander, TX 78641
Lou
Job Details: 09/10/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control not providing voltage to the fans, I removed and replaced the control and tested. I found the lower fan operating but the upper fan would hum, but would not turn. I pulled the evap cover and found the upper fan getting caught on the harness. I adjusted the harness and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Leander, TX 78641
David S
Job Details: 09/10/2021
Arrived on site for Fan don't turn on smells like it burned out. We gained access to the unit tested voltage to the unit found good voltage to unit and switch. We tested witch itself and found it be good which points to the motor being bad. We are ordering a new motor.; ordrng 1 W11105126 (Motor)
We serviced a
GE REFRIGERATOR
Model GFE28HMHBES
Near Leander, TX 78641
Kayman
Job Details: 09/10/2021
Arrived onsite for refrigerator losing cool in the FC. Upon arrival I found the FC=14 RC=37 I was inspecting the evap cover for ice build up and found none but I did notice the wall on the left side of the FC door was very hot. I accessed the compressor and condenser. I found the condenser fan was not running. I confirmed voltage at the connector for the fan but no function of the fan. ; ordrng 1 WR60X23363 (Condenser fan)
We serviced a
FRIGIDAIRE RANGE
Model FGF318ECB
Near Leander, TX 78641
Kayman
Job Details: 09/10/2021
Arrived onsite for range not baking or heating in the oven. Upon inspection I found the glow bake ignitor only pulling 2.5 amps when at at least 3.2 would be needed to engage the gas valve to ignite. I found the harness from the valve to the controls was frayed. I advised the customer that the unit would more than likely ignite and bake once the ignitor is replaced but I cant say how long the harness will hold up. I replaced the ignitor and tested bake at 350. The new ignitor now pulls about 3.3 amps then ignites the burner as designed. No gas leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS01
Near Lakeway, TX 78734
Robert
Job Details: 09/10/2021
Arrived on job to replace previously diagnosed part. After replacement test operation found water line frozen. Checked and fans are working properly now with the replacement of UI that came with new door.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Austin, TX 78701
Leonardo
Job Details: 09/10/2021
"Arrived on site for complaints of oven not heating properly. Found unit had a bad igniter. Installed new igniter and tested unit. Oven working properly, job complete.
We serviced a
KENMORE DRYER
Model 110.6513241
Near Leander, TX 78641
David S
Job Details: 09/10/2021
"Arrived on site for no power to unit. We gained access to the back of unit and tested thermal fuse, output thermistor and thermal cutoff. We found thermal fuse had failed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Austin, TX 78724
Matthew
Job Details: 09/10/2021
Arrived onsite for dishwasher not powering on. Upon inspection found unit not powering on. Checked incoming voltage at junction box and found no voltage. Double checked breaker and was on. Will need an electrician to resolve this issue. Unit not receiving voltage from wall. Job complete
We serviced a
MAYTAG WASHER
Model WTW6120HW1
Near Leander, TX 78641
Kayman
Job Details: 09/10/2021
Arrived onsite for washer that stopped mid cycle and flashed a error code. Upon inspection of the diagnostics fault codes I found F9E1 stored in the unit. The customer stated they had to vacuum out the water in the unit. I tilted the unit back and found the harness housing on the drain pump had fallen down and caused the harness to disconnect from the pump. I re secured the harness and secured the housing to the pump. I tested the unit and it went through auto diagnostics as designed. No leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78703
Luis
Job Details: 09/10/2021
"Arrived on site for defective door,replaced defective freezer door checked door seal good."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78738
Robert
Job Details: 09/10/2021
Arrived on job for complaints of not finishing cycle. Ran diagnostics and found code for over suds. Customer is using too much soap.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/10/2021
"Arrived on site to repair broken cap tube at filter drier, I installed lock ring, put unit into vacuum, and charged with 41g of r600a, found leak at cap tube coming out of cabinet. C
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Austin, TX 78747
Jacob
Job Details: 09/10/2021
Arrived onsite to replace the diode to the unit. Replaced the diode. Tested the unit. Unit tested good. No sparks coming from the unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Andice, TX 78628
Lou
Job Details: 09/10/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the damaged control panel and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78723
Scott
Job Details: 09/10/2021
Arrived on site replaced freezer upper bin face . No other issues found . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Austin, TX 78745
Luis
Job Details: 09/10/2021
"Arrived on site. Found unit not running through a defrost cycle diagnosed defective ui and control,replaced ui and control customer will need to run a hard defrost on unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Kyle, TX 78640
Noah D
Job Details: 09/10/2021
"Arrived on site to inspect unit for not dissolving pods or washing dishes, upon inspection found the water coming into unit was very little. Replaced valve and found pressure was raised very little, customer will need to speak with builder to remove in-line filter causing low pressure. Complete"
We serviced a
UNKNOWN VENTHOOD
Model UXT5236BDS1
Near Round Rock, TX 78665
Cliff
Job Details: 09/10/2021
"Arrived on site to diagnose a venthood that is making unusual noise. Found fan motor running loud at highest rpm and replaced fan blade with no change in operation. Contacted tech line and they advised to reorder parts from whirlpool 'tagged with customer complaint with defective parts', so whirlpool engineers test parts prior to sending. Office to set return appointment. File#7731715913; and 1 W10416839 (Motor) and 1 W10416840 (Blade)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lakeway, TX 78734
Robert
Job Details: 09/10/2021
Arrived on job for complaints of noise. Found the drum and bearing damage. Will need complete drum ; ordrng 1 W10899578 (drum)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78665
Cliff
Job Details: 09/10/2021
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Jarrell, TX 76571
Jonathan M
Job Details: 09/10/2021
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78705
Jacob
Job Details: 09/10/2021
Arrived onsite to replace previously ordered part. Replaced the blower wheel. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Andice, TX 78628
Jonathan S
Job Details: 09/10/2021
"Arrived on site for dryer having long dry times. Inspected unit and work area. Performed diagnostics and performed air flow test with vent on and off, failed both test and noticed no air flow from dryer. Gained access to blower wheel and found threads on blower wheel stripped. Inspected threads on motor and found no damage. Will need to replace blower wheel and returning with motor on hand if needed. . ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
We serviced a
JENN-AIR DOWNDRAFT
Model CVE3401B
Near Lakeway, TX 78734
Brandon
Job Details: 09/09/2021
"Arrived on site to replace motor, switch, and knob, after replacing, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near New Braunfels, TX 78132
Noah D
Job Details: 09/09/2021
"Arrived on site to inspect unit for not opening upper rack without falling, upon inspection found both rack arms broken and adjusters cracked. Replaced all parts and tested unit. no problems found. Complete"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near New Braunfels, TX 78130
Noah D
Job Details: 09/09/2021
"Arrived on site to inspect unit for grounding out breaker, upon inspection found the unit had a connector covered is nasty gunk, cleared gunk and breaker stopped tripping, Customer will monitor and we can replace harness if problem returns. Complete"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW
Near New Braunfels, TX 78132
Noah D
Job Details: 09/09/2021
"Arrived on site to inspect unit for not spinning normally and causing dents and loud noises, upon inspection found the units lower counterweight broken off completely causing dents and noises, tub was destroyed and causing the customer a lot of issues, customer had intermittent control issues. Office to reschedule ; ordrng 1 W10441111 (Panel) and 1 W10608752 (Tub) and 1 W10237535 (Concrete) and 3 W10261496 (Screw)s and 1 Autho (Autho)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Leander, TX 78641
Kayman
Job Details: 09/09/2021
Arrived onsite to install previously diagnosed parts. I installed the control panel and powered the unit on. I ran preheat and the unit is working as designed at this time. Job complete.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Austin, TX 78746
Kevin
Job Details: 09/09/2021
"Arrived on site and inspected dryer and found blower wheel spins freely on motor, blower wheel cannot be tightened or removed. A new housing will be needed and will also need to replace blower wheel and motor.; ordrng 1 WPW10211911 (Blower housing)"