"Arrived on site to test unit for not dispensing ice. Found ice maker harness hanging down preventing ice bin from making contact with dispenser motor yoke. Moved harness and set ice bin correctly. Tested unit, unit now working as designed. No leaks detected. Job complete."

Arrived on site for no ice. Ran diagnostics icemaker not completing cycle diagnosed a defective icemaker ordering a new icemaker ; ordrng 1 W11234554 (Icemaker)

"Arrived on site for dishwasher showing error code fae5, water detected underneath. I inspected the unit and work area. I found fault code fae5 water detected underneath. I gained access to the float switch and found no water. I tested voltage to the unit and found it reversed. At the junction. I resisted the junction, and tested the unit. I found it still throwing the same error code, I am ordering the control. Reschedule for Friday 6/10/22; ordrng 1 W11462458 (Control) and 1 W11416460 (Vent assembly)"

"Arrived on site for washing machine learning a residue on the clothes. I inspected the unit and work area.I ran diagnostics and found no fault codes, I ran a diagnostics cycle and heard the gearcase rubbing. I gained access to the gearcase and found it starting to leak oil. I am ordering a new gearcase, cam, and belt to repair. Reschedule for Thursday 6/9/22; ordrng 1 W10721967 (Cam) and 1 W11454372 (Gear case) and 1 W11239857 (Belt)"

"Arrived on site for unit showing error code F9e1 long drain. I spoke to the customer and found out the unit is also now not locking. I gained access to diagnostics and found fault code F9e1. I tested both the lid latch and drain pump and found no voltage to either from the control. I ohmed out the drain pump and found it reading 19.8 ohms, which is in range. I found the lid latch solenoid open indicating a bad lid latch. I gained access to the gear case and found no signs of any oil leaking. I am ordering the lid latch and returning with the control. Rescheduled for Thursday 6/9/22; ordrng 1 W11394572 (Lid latch)"

"Arrived onsite for dishwasher leaking when in use. Upon inspection I found no leaks. I check dispenser, vent door seal,Sump&motor, fill hose and Valve. Also the drain pump and hose. During my test a plastic bowl cover fel on the heating element and melted to it. I am ordering 1x heater office to reschedule ; ordrng 1 W10518394 (HEATER)"

Arrived onsite and repaired broken adjuster with kit but was informed primary complaint is loss of motor pump function. Verified and ordering sump and motor to repair. ; ordrng 1 W11087376 (Sump and motor)

Arrived onsite for range with cooktop on light stuck on. Upon inspection I found that the frost right I-switch had an internal failure. I am ordering 1x switch and rescheduled for 06/17/22.; ordrng 1 WP3149400 (SWITCH-INF)

"Arrived on site for door getting stuck. I inspected the unit and work area. I gained access to the latch and found the handle broken. I found the white assembly is no longer available, only the black is. The customer approved the black handle.

"Arrived on site. Found broken mullion clip,found broken caster on left side ordering parts. ; ordrng 1 DA97-07244J (Mullion) and 1 DA61-04703A (Caster white)"

Arrived on site for refrigerator having ice ball in RC. Inspected unit and work area. Per diagnostics mode and placed unit in defrost mode. Gained access to RC evaporator and found restriction in sealed system. Will need to replace compressor with dryer. Office to schedule return when ETA is available on parts.; ordrng 1 Compressor and 1 Dryer

"Arrived onsite for THE 2 DOOR LATCHES ARE BROKEN, CANT CLOSE THE DOOR PROPERLY.. upon arrival inspected unit and found lower left hinge is broken. Need to order hinge. Office to reschedule ; ordrng 1 MEF62782201 (Hinge)"

"Arrived on site to install previously diagnosed parts. I installed the sensor and then tested the unit. I still found it running continuously on sensor dry. Due to this I installed the timer and tested the unit again. I found the same issue occurring. I called techline and spoke to JR and received SR# 7733811793. JR recommended checking connections to everything and verifying the control is secure. I verified this. He recommended replacing the control and possibly the harness. I am ordering both parts. Return tech to install control and verify the unit is working as designed. If not, we will also install the harness. Office to reschedule.; ordrng 1 WPW10476828 (Control) and 1 W10640709 (Harness)"

Arrived onsite and found unit operating with bent drive shaft. Ordering gearcase and washplate to repair. Ordering washplate removal tool. Found washplate seized. ; ordrng 1 GCwashplateremovaltool (GC washplate removal tool)

Arrived onsite for fresh food evap frozen through causing cooling issue in fresh food section. According to service pointer W11033419D the control is 7.0.0 and therefore does not need to be replaced. The evap cover should be replaced after the evap has been given an opportunity to defrost. Sr 7733809277 Drew. Advised that fan or control or thermistors could be responsible. Tested and found fan is operating in diagnostics and out of diagnostics. Customer will reach out to kitchen aid concerning failure.

"Arrived on site to test unit for no ice production. Found UI is not illuminating properly unable to read ice maker error. Engaged fill tube heater and only got 15vac to both fill tube and fascia heaters. Ice maker fan and ice maker not responding to diagnostics when supplied proper voltage. Recommend replacing ice maker, ice maker fan, UI and control.; ordrng 1 W10843055 (Control) and 1 W10848301 (UI)"

"Arrived onsite to install previously diagnosed parts. Installed suspension. There was no change. The unit continues to shake a lot. Ran diagnostics manual test for spin speeds. During slow and fast spin the unit would shake and notice looking inside of basket that the basked is turning wobbly. Called SW for assistance. Agreed that need to replace gear-case. During disassembly, found the wash plate is seized on to the gearcase shaft. Need to order washplate and return with previous part picked items. Need AUTHO for gearcase, suspension , hub, wash plate, and cam. Office to reschedule ; ordrng 1 W10902814 (Wash plate)"

"Arrived on site and inspected refrigerator found freezer icemaker filter is frozen over at the end. Clearing ice will allow icemaker to run again. spoke with techline and they said to confirm water pressure. If this is below 35 psi this can cause a valve to weep. If it isnt replace valves, waterline, icemaker, and control board. 7733817420; ordrng 1 W11496599 (Fill tube) and 1 W11224256 (Hv control) and 1 W11482025 (Valve) and 1 W11579561 (Triple valve)"

"Arrived on site to inspect refrigerator gasket issues. Upon further inspection, the customer advised that the fresh foods section is at 61 degrees and the freezer is cooling just fine. I inspected the FC evap cover and found ice/frost on it. Removed the cover and found the evaporator engulfed in ice/frost due to a defrost issue. I placed the unit in diagnostics and tested the defrost element and it failed to come on. Tested voltage at the element and found none. Checked the element and it is good. At the end of diagnostics, the control displayed an error for the main control. Using my steamer, I removed the ice/frost from the evaporator and advised the customer that doing such should get them through until the next service call. I am ordering the main control, defrost thermistor, evap harness, white silicone and leveling shim and scheduled return service for 06/11/22. No water leaks observed during service.; ordrng 1 W11546690 (Control box) and 1 W11546681 (Evap harness) and 2 W10384183 (Thermistor)s and 1 WP482338 (White silicone) and 1 4387828A (Leveling shim)"

Arrived on site for refrigerator not allowing dispenser functions. Upon arrival confirmed issue. Found dispenser leftside door had failing insulation caving into side of door. The indent was to deep when space was applied to be able to properly contact switch and indent prevented space from sitting flush on door as well. Will need office to get authorization for replacement of door before being able to reschedule with customer. ; ordrng 1 W11377266 (Stainless door (LH)) and 1 Cnote (Needs autho)

"Arrived on site for no,cool in both sections. Found fans running in both sections good air flow,compressor making loud odd noises diagnosed a defective compressor unit will need a new compressor,control and updating jig job will need 2hrs; ordrng 1 TCA38151706 (Compressor) and 1 ADH73150210 (Drier) and 1 W11506635 (Access valve) and 1 Jig (Jig), states that autho needed"

"Arrived on site for microwave, inspected unit and work area. CX explained there was sparking inside microwave and then it stoped working. Tested power at the was and was good. Tested capacitor good, tested diode and found it open tested fuses good, tested thermostat and found it open. Found paint chipping off at the inside roof of microwave and will need to be touched up with paint. Office to order parts and autho. Office to reschedule when parts are available. ; ordrng 1 DE91-70063D (Diode) and 1 DE47-20034A (Thermostat) and 1 Microwavewhitespraypaint"

Arrived on site for washer banging around and randomly leaking every few cycles. Upon arrival confirmed issue.after further testing I found no errors in diagnostics. I then found unit could run through all setting but tub wasnt lvl causing unit to wobble and throw water around. I then found suspension rods starting to fail. Inspected rotor/stator and found no major issues. Also found no failures with pumps or valve; ordrng 1 W10440786 (Suspension rods)

"Arrived on site for refrigerator not cooling, or freezing correctly. Upon arrival confirmed issue and found temps (actual) at 37,60. Upon further inspection I found evap coil had lost all frost/moister. Both fans were running. Compressor amperage was over 2amps. Found unit had system failure in sealed system. Will need office to reschedule once availability of parts and authorization is aquired for repairs of sealed system equipment. ; ordrng 1 W10233961 (Compressor) and 1 WP2188823 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Cnote (Needs ahs autho) and 1 Cnote (Needs rescheduling for 2hrs in the morning. Unit is in garage)"

Arrived on site for refrigerator leaking water underneath unit. Inspected unit and work area. Gained access to condenser drain pan. Found drain setting in drain pan. Attempted to reinstall. Found collapse drain. Attempted to remove insulation and reinstall drain. Found drain line not able to fit due to collapse drain (see SD PIC). Called Whirlpool tech support and found in training. Will need to contact whirlpool for issue. Job completed.;

Arrived on site to replace previously ordered parts for washer. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site for an ice maker with a physically broken part. Upon further inspection I found the IM sensor broke off and was hanging. I replaced the IM and then tested the unit. The unit is now working as designed. Call complete.

Arrived onsite for dryer not heating. Upon inspection I found that the heating element had separated. I installed new heating element and tested unit and found unit operating as designed.

Arrived onsite for a refrigerator that is spilling ice onto the floor when in uses. Upon inspection I found that it needed an ice guid.I installed ice guid and tested unit and found unit operating as designed

Arrived on site for a dishwasher not draining. Upon arrival the customer showed me how there was some water left over in the filter area. I informed the customer on how this is normal operation. I then put the unit into diagnostics mode and found no stored error codes. I ran a diagnostics cycle and found it ran through as designed. No leaks observed at the time of service. Call complete.

"Arrived onsite for washer is not spinning . Upon arrival asked customer what types of issues he was having . He said the unit goes through the cycle but taking longer than use to. Ran auto cycle and all test passed. Ran quick wash cycle and unit operates as designed. Cannot duplicate the issues. I explained to customer when using sensing , the more clothes you put the more water is added, therefore takes longer than small loads. No leaks present at this time. Job complete"

"Arrived onsite for LIGHT HASNT TURNED ON FOR AWHILE, THEN IT TURNED ON ONCE AND HASNT AGAIN SINCE. Upon arrival inspected unit and found that voltage to bulb was constant even when on off. Need to replace control. Replaced control and unit operates as designed. Job complete"

"Arrived on site to replace previously diagnosed spray arms and heater, verified that parts were needed, replaced spray arms and heating element, tested unit, unit now running as designed, advised customer to use rinse aid at all time to ensure optimal performance, no leaks detected job complete"

Arrived on site to replace previously ordered parts for range. Replaced burner head and tested unit. Found all is functioning properly at this time.

Arrived on site to replace door gasket for refrigerator. Replaced gasket and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a refrigerator with unlevel doors. Leveled unit properly and all is working properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a refrigerator that was leaking in the icebox. At time of service no failures were present. All is working properly at this time and no leaks were found at time of service.

Arrived onsite for oven not igniting. Upon inspection I found that the blow ignitor was broken. I replaced it and tested unit and found unit operating as designed.job complete no gas leaks.

"Arrived on site to test unit for squeaking noise, tested unit found nut holding cam in place got loose causing belt to squeak and cam to rattle, replaced cam and belt, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for burning smell and squeaking noise, found noise coming from idler pulley, replaced belt pulley and bearings, could not replicate burning smell, customer stated that he only noticed it one time and it could be some hair burning up on the element, advised customer to clean ventilation, last time cleaning was done, about 1.5 years ago, unit is now running as designed, job complete"

"Arrived on site to test unit for no cool, tested unit found freezer frosted over, found that the RC gasket is not sealing on bottom left corner and gaps from 1/8 up to 3/16 between FC RC liner and refrigerator facia , due to the air leak in RC condensation buildup in air vent froze preventing air circulation, applied perma gum to back of gasket and sealed all gaps with silicone, advised customer to completely defrost unit 24-48 hours and condensation and frost should not be a issue after, job complete"

Arrived on site for a dishwasher with no power. Upon further inspection I found the unit was hardwired. I checked for voltage at the terminal block and found none. I found the breaker was not popped. I advised the customer on reaching out to their electrician.

Arrived onsite for CLOTHES ARE WET AT THE END OF THE CYCLE - NOT SPINNING CORRECTLY WITH CLOTHES INSIDE. Inspected unit and found unit is draining correctly just will not spin. Found LE error code for Locked motor. Need to replace stator.

Arrived on site for a washing machine constantly draining as soon as the unit is plugged in. I tested the unit and was able to replicate this. I gained access to the control and ohmd out the drain pump. It ohmd out good. This indicates a bad control. I installed the new control and then test the unit. I ran a diagnostics cycle and found the unit running as designed. No leaks observed at the time of service. Call complete.

Arrived on site for a dishwasher leaking out of the front door when running. I put the unit into diagnostics mode and found stored error codes F2E1 for stuck button. I cleared the error codes. I then ran a test cycle and found it aggressively leaking from the front edge of the tub. Upon further inspection I found the lower wash arm separating and allowing water to constantly spray the front of the tub. Due to this I replaced the wash arm. I then ran a diagnostics cycle again and found the leak was no longer present. Call complete.

"Arrived onsite for LOCKED MOTOR? LE ERROR CODE- WONT RUN CYCLES. Upon arrival,test unit and unit will not agitate or spin. After several tries go t the LE error code. Inspected wiring to stator and sensor and wiring is good. Checked resistance on stator and got 7kohms. Should have 10-15 Kohms. Need to replace stator.

"Arrived on site to replace previously diagnosed outer glass, replaced glass, tested unit, unit now is functioning as designed job complete"

"Arrived on site to install modules per service Pinter provided by manufacturer. Upon arrival, I found that the unit has 10 modules (8 in RC & 2 in FC) that need to be replaced per service pointer #W11606409 and special project code S84638. I removed and replaced all 10 modules and tested the unit. All modules are operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator freezer not cooling. Upon further inspection, I tested temps in the FC=16 degrees. I found the FC light not working and the RC lights dim. I found the deli control not working and inspected the deli harness and found 2 of 5 wires broken. I found the RC evaporator drip pan badly warped. I had my customer read the disclaimer provided by management and advised the customer that repairs would not be cost effective at this time.No water leaks observed during service, job completed."

"Arrived on site to remove the refrigerant from a refrigerator. Upon further inspection, I found the unit in the garage and the customer advised that the unit was being picked up with trash, but the refrigerant needed to be removed before doing so. I connected my equipment to the unit and excavated the refrigerant into my recovery tank until the unit was in complete vacuum. I provided a copy of my certification number to provide to the city for pickup (847A93A7DDD60CC21).

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and using my heat gun, I shaped the gasket. Tested door functions and the door is sealing properly. No water leaks observed during service, job completed."

"Arrived on site to test unit for unresponsive console, tested unit found control sending power to console but its not turning on, will need to replace console to fix issue

Arrived on site for washer. Needing previously diagnosed ui. Upon installing new ui I found full touch and sound functionality. Found washer working as designed. Call complete

"Arrived on site to install previously diagnosed and ordered part. Due to the left hinge pad missing, I installed a new part and tested the door functions. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator freezer section not cooling. Upon further inspection, I found the FC door gapped in the left and right bottom corners approximately 1/4 inch wide. When I opened the door, I found frost built up in the FC section and water had puddled at the bottom and froze up. I disassembled the unit and found the bottom basket was not installed correctly as it was in backwards. Once I got ice/frost removed and the FC section cleaned up, I reassembled the FC section properly and tested door functions and the unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect range oven not heating properly. Upon further inspection, when I opened the oven door, I found a sheet of foil on the bottom panel (photo). Removed the foil and found the bottom panel badly warped (photo). Removed the bottom panel and tested the unit in Bake mode and found the ignitor illuminating but not getting hot enough to ignite the burner. Also found the bottom portion of the door gasket badly torn. Tested the cooktop and all burners are operating as designed. Attempted to contact the property manager and received vm. No gas leaks detected during service, job completed."

Arrived on site to diagnose an oven that is not turning on. Found thermal fuse open preventing unit from operating. Replaced t-fuse and tested unit. Found all is functioning properly at this time.

Arrived on site for dishwasher needing previously diagnosed racks and motor. Pan arrival installed required parts. Reassembled and tested unit twice and found no leaks. Also found soap dispenser opening on both cycles as designed. Informed customer of findings and units status. Call complete

Arrived on site for refrigerator to cooling properly. Upon arrival confirmed issue. Found temps in fc were at 0 and rc at 42. Found all fans and compres running. Found ice bucket full. I then found compressor shutting down to early due to clogged condenser coils. Also found drain line clogged and filling into freezer. Cleared drain and cleaned coils. Informed customer to give unit 24 hrs to stabilize temps. Call complete

Arrived on site for washer leaking from door. Upon arrival confirmed issue and found crack in bellow seal. After replacement of bellow I reassembled and tested unit. Found washer could cycle as designed with no leaks found. Call complete

Arrived on site for refrigerator not making a problem leaking water from the icemaker into the dispenser the door. Upon arrival confirmed issue and found ice bucket had a solid block of ice formed in it as well as the icemaker overfilled from a leaky valve. made the needed repair of the new valve and ensure there are no leaks once tested and inform the customer to give the unit 24 hours to fill the bucket back up with ice. Call complete

"Arrived onsite to install previously diagnosed pats. Upon arrival I installed new IM, cute, coupler, and valve. And tested unit and found unit operating as designed. Job complete D2c ice container.; ordrng 1 D2cW10873791 (D2c ice container)"

"Arrived onsite to install previously diagnosed pats. Upon arrival I installed new switches and found no change. I replaced the ui, led driver and found no change. I am ordering pantry ui, pantry harness, and main control. Office to reschedule. ; ordrng 1 WPW10624574 (CNTRL-ELEC) and 1 WPW10769076 (CNTRL-ELEC) and 1 W11170612 (HARNS-WIRE)"

Arrived onsite for for cooktop with sparking issues. Upon inspection I found that the left burner not sparking I replaced the switch harness and tested found no charge. Upon further inspection I found that the spark module had failed

Arrived onsite for for continued issues of unit turning off on its own when it gets hot. Called techline but are closed. The timer was recently replaced. Customer would like a phone call Monday asap to see what needs to be done with out any additional cost because the last visit did not take care of issues. Office to reschedule ; O-emld tckt

Arrived on site to diagnose a refrigerator that is not cooling properly. Found controls not cycling unit back to cooling after defrost. Control kit will need to be installed to complete repairs. Office to set return appointment.

"Arrived on site to test unit for door not opening, tested unit found door has completed fallen apart, will need door to complete repair, door was run without, ordering door office to reschedule ; ordrng 1 W10890775 (Door)"

"Arrived on site for a refrigerator with no cool. Upon arrival the customer had the unit unplugged. I gained access to the compressor and used my UV light on the SS. I found a leak at the factory lokring by the compressor. Ordering a UV drier, compressor, and tubing kit to repair. Office to reschedule with 2 hour and SS tech.; ordrng 1 W10507884 (Compressor) and 1 876765 (Tube Kit) and 1 WPW10143759 (UV Drier)"

"Arrived on site for a washer and dryer combo not working. Upon arrival the customer stated that the dryer will not start, and when you press the start button on the dryer it will flash lights on the washer side. The washers lock is also stuck in the lock position and the washer will not respond. The customer also stated they had an electrician and found a good 240VAC at the back of the unit. I tested the unit and was able to replicate this. Upon further inspection I found the unit not accessible to pull out all the way to verify voltage. I was able to access to the control however. I tested the unit and found the dryer time was abnormally clicking and trying to work, but not operating properly. I gained access to the control and timer and checked voltage. At the main control I was only getting 75VAC and at the timer only 180VAC. I also found the green LED on the control not lit. These indicate a possible control and timer failure. I am ordering the timer, control, and dryer start switch to install. I advised the customer on having the unit accessible in order to verify voltage and possibly gain access to the latch. Office to reschedule. ; ordrng 1 W10854240 (Timer) and 1 WPW10420741 (Start Switch)"

"Arrived on site to inspect range oven not heating properly. Upon further inspection, I removed the bottom panel to access the bake element and found the element had shorted out and burnt in two pieces.

"Arrived on site to inspect washer noises/vibration. Upon further inspection, I placed the unit in diagnostics and when I tested the cold valve, the unit began to make a loud rumbling noise. Continued with testing and the unit operated as designed. I removed the water hoses and inspected the valve and found the cold valve screen badly corroded with debris. ; ordrng 1 AJU75152602 (Valve) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived SMOKING DURING SPIN CYCLE. BELIVES ITS THE BELT OR THE BEARINGS. Upon arrival inspected unit. Found bellow was rubbing basket due to unbalanced load. Inspected suspension and is good Ran spin test and unit spins correctly. Need to order bellow/gasket. Need parts researched and AUTHO if parts exceeds 100.00. Office to schedule ; ordrng 1 AP4439003 (Bellow/gasket) and 1 Autho (Autho)

"Arrived onsite for Neither the freezer nor the refrigerator is cooling properly. Ran diagnostics and Defrost sensor failed. Test heater and heater is good. All other test passed. Also found failed water filter housing. Ordering evaporator harness, housing , and filter. Office to reschedule ; ordrng 1 W11162042 (Water filter housing) and 1 EDR1RXD1 (Water filter) and 1 W11545823 (Evaporator Harness)"

Arrived on site for freezer leaking water. Upon arrival confirmed issue. Found closgged drain line. Found drain pan under evap coil off alignment and warped. Was able to reshape drain pan. Cleared drain line. Found major section of insulation damage behind/under evap coil. Due to Drain pan warping defrost heater had melted through most of liner. Found unit unrepairable due to damage. Need findings reported. Call complete ; ordrng 1 Cnote (Need findings reported)

Arrived on site to diagnose a range with burners not regulating temperature. Found lf and rf infinite switches failing and they will need to be replaced to complete repairs; ordrng 1 WPW10167742 (Lf switch) and 1 WPW10149355 (Rf switch)

Arrived on site for refrigerator not cooling/making ice. Upon arrival confirmed issue and found ice build up around/inside ice maker compartment. Also found amperage to compressor at 2.3 and over heating while drier was room temp. Found temps in rc at 56. Couldnt removed rc evap cover due to rusting of liner screws. Unit shows signs of lowside sealed system leak as well as possible internal liner/rc cover damage. Cant guarantee reliable repairs without risking damage to rc liner further. Will need findings reported. Call complete ; ordrng 1 Cnote (Need findings reported)

Arrived on site for refrigerator not cooling in either compartments. Found unit at room temp in both compartments on arrival. I then found amperage to compressor was over 2.4 and rising. Found all fans running. Found unit had lowside leak in rc evap coil. Also found drip pan under rc evap cracked in half. ; ordrng 1 W11457241 (Drip pan) and 1 W10630535 (Rc evap coil) and 1 W10183959 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Nitrogen (Nitrogen) and 1 Cnote (Needs rescheduling for at least 3hrs)

Arrived onsite for dryer not tumbling. Upon inspection I found that the thermal fuse was blown. install new fuse and tested unit and found unit operating as designed.

Arrived onsite for dishwasher not cleaning dishes. Upon inspection I found that the Sump&motor would not come on.

Arrived onsite for refrigerator not making ice upon inspection I found that the ice maker would not harvest.

Arrived on site for refrigerator not allowing to freeze the door to seal or cool and properly. Upon arrival confirm complaint and customer stated that upper RC side was cooling as designed but priest that door would not shut and a lot of bi split up within the freezer. Found that both slide rails on each side of the door had warped and caused door not too fully silligance liner allowing hot air to then pass near the evaporator fan and coil and form the ice. Was able to move all eyes and two new rails and then reassembled and found door sealing as designed. Inform customer to allow unit 24 hours to stabilize temps and an additional 24 hours to fill bucket back up with ice. Call complete

Arrived on site to diagnose a cooktop with a burner not working properly. Found lr burner orifice clogged and cleaned orifice. Tested unit and found all is functioning properly at this time.

Performed streem diagnosis. customer stated that they had water leak when using washer. Customer ran drain and spin cycle after cleaning up water and found water coming out from the wall when the washer is draining. Instructed customer that their plumbing in the wall is stopped up causing water to back up through the pipe and leak in the wall. No leaks coming from washer.

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new vent and tested unit and found unit operating as designed no leaks.

Arrived onsite for cooktop with center burner simmer not working. Upon inspection I found that the center burner was corroded preventing the simmer orifice not to operate properly.

Arrived onsite to install previously diagnosed pat. Upon arrival I installed new Water inlet. And tested unit and found unit operating as designed no more leaks.job complete.

Arrived onsite and found leaking drain intake hose. Repaired by replacing intake hose. Unit is now operating as designed.

Arrived onsite for refrigerator making noise and door opening all the way. Upon arrival inspected unit. Found that issues are being caused but unit being unleveled. Leveled front legs with slight slope and issues are resolved. Job complete

"Arrived on site for no cool. Powered unit on let unit run no frost forming on evaporator diagnosed a leak in the system unit will need a new compressor,evaporator and heat exchanger

Arrived on site to test unit for left front burner not turning on. Test unit and found shorted switch and burned out burner. Replaced both parts test unit and unit test good job complete.

"Arrived on site to test unit for no water from dispenser and to ice maker. Found valve connection popped loose. Secured connection and noticed when unit is pushed back water line was getting kinked. Secured water line out of the way, tested unit, unit is now working as designed. No leaks detected. Job complete."

Arrived on site to test unit for right side FF drawer stuck. Found drawer was just not installed properly. Removed rail and drawer and was able to pry drawer out. Put rail and drawer back in and tested. Unit now working as designed. No leaks detected. Job complete.

Arrived onsite to replace previously diagnosed part. Replaced heater. Ran forced defrost and unit did not trip breaker. Previous visits unit automatically tripped breaker in defrost. Unit is functioning properly. Job complete

Arrived onsite for range not operating. Upon arrival inspected unit. Found no power to control board or oven function. Cooktop burners are functioning. Upon further inspection found faulty wire harness and power cord. Replaced faulty harness and sold customer power cord which was not covered under warranty. Tested unit and unit is functioning properly. Job complete

Arrived onsite for left front burner not functioning at all. Upon arrival inspected unit. Found element in good condition. Removed back panel and found switch visibly failed. Replaced switch and tested. Unit is functioning properly. Job complete

Apt#3095. Arrived onsite for dryer not closing properly. Upon inspection found door hinge needed adjustment. Adjusted hinge and tested. Unit is functioning properly. Job complete

"Arrived onsite for dishwasher not cleaning properly. Upon arrival put unit in diagnostics and found stored error codes 2/1, 6/1. Valve is not allowing sufficient water to enter for wash cycle. Detergent dispenser is visibly broken and would need replacement. During testing and under normal load could not hear sump motor energize during designated wash cycle, especially the lower spray assembly. Recommended replacing the sump and motor, dispenser and valve.

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

Arrived on site to diagnose a dryer that is taking too long to dry. Tested unit and found no failures to unit at this time. Advised customer on findings and eco settings along with best cycles and options for best performance.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired heater properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service. Homeowner is going to defrost unit for 24 hrs and has signed waiver.