Service History 64

We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Austin, TX 78731
David
Job Details: 07/08/2021
"Arrived on site to diagnose dishwasher that customer reported was not able to get streaks and stains out of. On arrival customer had showed me that the unit seems to be streaking and doesnt maintain the same brightness as when delivered. I cleaned the unit with affresh stainless steel cleaned and was able to remove streaks and stains.unit working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78731
Luis
Job Details: 07/08/2021
"Arrived on site. Found auger motor not rotating diagnosed a defective auger motor,replaced motor tested motor u it working as designed."
We serviced a
KITCHENAID DOWNDRAFT
Model KIRD861HSS0
Near Austin, TX 78731
David
Job Details: 07/08/2021
"Arrived on site to diagnose downdraft that is no longer moving up and down and stuck in the up position. Opened unit and found the motor arm broken off and laying in the bottom of the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Park, TX 78613
David S
Job Details: 07/08/2021
Arrived on site for washing machine making a grinding noise. Upon arrival customer instructed us that it was happening during the spin cycle. Gained access to the motor assembly and found white dust all over the cam and rubbed teeth indicating that the cam and pulley were grinding together. Disassembled cam and installed new cam and belt. Reassembled unit and ran it through a full diagnostics cycle to find everything functioning as intended. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Waco, TX 76704
Jonathan
Job Details: 07/08/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced actuator and tested unit. Unit was still having the same problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FTX04
Near Austin, TX 78731
David
Job Details: 07/08/2021
"Arrived on site to diagnose refrigerator that was not cooling. On arrival customer advised me that another company had come out and attempted to fill with Freon, and unit still has not cooled. Diagnosed unit. Found another company had installed a quick access tap on the access line. Checked pressures and found 0 psi equalized pressure. Ran unit with compressor on and found no change in pressures. Compressor sounds incredibly weak and is heating up. ; ordrng 1 W10841139 (Compressor) and 1 W10528578 (Process Tube) and 1 876765 (Tube Kit) and 1 W10890886 (Pan heater) and 1 WPW10205102 (Evaporator) and 1 W1050992 (Heat Exchanger) and 1 212643 (Permagum)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78749
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for no power. Test unit and found unit giving midwired unit. Advised customer to get unit out and checked the connection. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Buda, TX 78610
Robert
Job Details: 07/08/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADS
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/08/2021
"Arrived on site for cooktop burners not igniting. Inspected unit and work area. Verified failure. Found most screws on burners rusted and to remove most orifice holder, screws and possible burners heads would need to be replaced to replace igniters. Cleaned igniters and made minor adjustment. Tested burners and found lighting.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite for wall oven turning on by its self and the control panel doing weird things. Due to a recent service pointer on this issue I am reaching out to techline to document and get advise on which route to follow for the repair. SR#7731198955 techline recommended cycling power to the unit and if the issues persist then we would need to revisit once a software update is released for this issue. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Spicewood, TX 78669
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of no ice, found broken ice maker forks preventing ice maker from rotating, I replaced ice maker, unit tested good."
We serviced a
GE REFRIGERATOR
Model ZIS360NRI
Near Austin, TX 78733
Luis
Job Details: 07/08/2021
"Arrived on site for a defective filter head,removed built in from enclosure,replaced defective filter head assembly,checked water connections no leaks,installed bypass tested after good flow to icemaker and filled icemaker"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS04
Near Spicewood, TX 78669
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of of no ice, found emitter controls did not have any lights, I replaced emitter control boards, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Wimberley, TX 78676
Robert
Job Details: 07/08/2021
Arrived on job for complaints of lights out . Confirmed the error and called tech line. Tech line had me check voltage all good and said to replace module.
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/08/2021
"Arrived on site for range small oven not igniting. Inspected unit and work area. Gained access to igniter and tested operation. Found sparking igniter not sparking but could hear clicking from control. Gained access to spark module and traced wire harness to igniter and found grounded before igniter. Corrected harness and tested operation. Tested cooktop burners and found flame to high. Found valve were not adjusted after propane conversion, correct burner flame. All tested good."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/08/2021
"Arrived on site for Noisy when drying clothes....perhaps a worn drive belt? Found noise coming from inside unit. Found motor was making a winding noise. Connected jumper to lid switch with door, drum, and belt removed. Could hear the noise coming from motor. Had customer confirm the noise. Noise was not as loud because the drum and belt werent attached adding pressure to the motor to make noise louder. Tested rear wheels and they were spinning as designed. Removed motor and blower wheel was seized onto motor threaded stem. Used drill to remove blower and extracted motor. Once new motor was placed I could not get the brackets to seat.Explained situation to customer. . ; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Wimberley, TX 78676
Robert
Job Details: 07/08/2021
Arrived on job for complaints of not washing properly. Found actuator not in correct position. Replaced actuator and ran test cycle. No leaks detected at time of service
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78759
Justin
Job Details: 07/08/2021
"Arrived on site for a dishwasher that wont fill or run and will flash random lights on the UI. They also stated it did not drain. I put the unit into diagnostics mode and found stored error codes F9E2 for drain motor electrical problem, F8E4 for float switch open, and F10E2 for vent wax motor electrical problem. I cleared the error codes. I then gained access to the bottom of the unit and found the float switch assembly with water in it. I ran a test cycle and found it aggressively leaking from the sump and motor right above the float switch assembly. I manually drained the unit the drain pump worked as designed. This indicates the wax motor and control issue that has been throwing off the drain pump. We will need to order the sump and motor with the drain pump attached, vent wax motor, and return with the control already on order to complete the repair. Office to reschedule. I recommended the customer not use the unit until repaired. ; ordrng 1 W11416460 (Vent Assembly) and 1 W11184028 (Vent Gasket) and 1 W11460946 (Sump and Motor)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Round Rock, TX 78665
Jimmy J.
Job Details: 07/08/2021
"Arrived on site to install previously diagnosed parts. Removed lid and 90 hinges. Opened top cover and removed both left and right hinges. Installed new left and right hinges. Installed new lid and 90 hinges. Powered up unit and placed in diagnostics. Tested lid lock and it is working as designed. Hinges allow door to open and close easily. No rubbing or uneven surfaces when lid is closed. Brought customers into laundry room to have them inspect and see the lid lock latch, unlatch, open, and close without issue. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Austin, TX 78741
Kevin
Job Details: 07/08/2021
"Arrived on site and inspected washer and found F6E2 showing on display for communication failure. Control board and control panel would need to be replaced in order to correct issue. Harness between the two should also be prescreened.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78759
David
Job Details: 07/08/2021
"Arrived on site to follow up on dishwasher not running. Found the console mostly unresponsive, and also found broken upper rack adjustor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Austin, TX 78704
Scott
Job Details: 07/08/2021
"Arrived on site for dishwasher leaking . Found leak was from sump and motor diverter. Replaced sump and motor. Ran diagnostics, all checked normal. No water leaks detected at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA02
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
"Arrived onsite to install previously diagnosed parts. I installed the emitter and receiver boards. The indicator led now has a constant blink and the ice ,asker filled while onsite.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78752
Wesley
Job Details: 07/08/2021
Arrived onsite and found clogged cold water valve causing unit to not operate properly. Replaced valve. All checks good. . Replaced valve. Unit is now operating as designed without leaking at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Lou
Job Details: 07/08/2021
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, the customer advised that the unit sparked at the back left area of the control panel. I removed the back panel, and found that the back left burner switch had arced/shorted out. I removed and replaced the switch and tested and it is operating as designed. When I tested the other burners, I found the front left burner would not come on. I found where the switch had arced as well (photo). I inspected the right side switches and found they both had arced and the back burner only operated on high. I am ordering the left front burner switch and both right switches and office to schedule return service. ; ordrng 1 WPW10434452 (Left front switch) and 1 WP3149400 (Orange switch) and 1 WP3149404 (Right rear switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
"Arrived onsite for refrigerator with interior lights out. Upon inspection I confirmed the complaint. I replaced the FC LED module and tested the unit. The lights restored but the customer brought to my attention the water is not dispensing. I found the water barely trickling out when engaged I removed the filter and still had the same results. I also found the damper is loud and grinding indicating a failure in the damper control. I will order both valves, filter housing and the damper control for return visit. Office to R/S due to part availability. ; ordrng 1 W10865826 (Inlet valve) and 1 WPW10341329 (Dual valve) and 1 W11194438 (Housing) and 1 WPW10479155 (Damper)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Austin, TX 78757
David
Job Details: 07/08/2021
"Arrived on site to diagnose dishwasher that was not starting and running drain pump constantly. On arrival turned on unit and found it running pump and beeping. Found a blinking F8E4 code for float switch. Removed toe kick and found float switch was unplugged. Plugged in switch and retested unit. Found unit filling, pumping and draining properly. No water leaks found. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Del Valle, TX 78617
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for sparking. Test unit and found cap and diode burned out. Replaced both parts test unit and unit test good job complete.
We serviced a
GE REFRIGERATOR
Model ZISS42DCASS
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite to install water tank. The customer agreed so I replaced the tank and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Georgetown, TX 78633
Jonathan
Job Details: 07/08/2021
"Arrived on site for dryer having long dry times. Inspected unit and work area. Disassembled unit to inspected belt driven blower wheel. Found all attached and working. Tested fuses and element. Found element failed, will need to replace element and clean unit with shop vac.Removed failed element and installed new. Cleaned lint buildup from unit. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78702
Luis
Job Details: 07/08/2021
"Arrived on site for no cool. Found all leds off,compressor and fans not running,no response deli ui,removed deli ui no damage to harness or control. Removed drawer found broken wire in harness sleeve,unplugged deli control power cycled unit all leds and compressor powered on diagnosed unit will need harness
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Round Rock, TX 78681
Tommy
Job Details: 07/08/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced door, gasket and leveled unit. Unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL DISPOSAL
Model 187A
Near Round Rock, TX 78664
Tommy
Job Details: 07/08/2021
"Arrived onsite for disposal breakdown. Unit is now operating as designed. No leaks detected during service. Job Completed"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite for cooktop that is rusting. Upon inspection I confirmed the multiple rust spots around the edges of the cooktop and op the top near the burners. The cooktop was fairly clean and I did not see any evidence of spills. The customer would like to reach out to the manufacturer to see if they will provide any assistance on the repair. No gas leaks detected during time of service. Office to R/S due to part availability. ; ordrng 1 W11204397 (Cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78703
Scott
Job Details: 07/08/2021
"Arrived on site . Replaced tub seal and hinge pads . Ran diagnostics, no water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model ZISS420DRESS
Near Austin, TX 78730
David
Job Details: 07/08/2021
"Arrived on site to diagnose refrigerator that is not cooling. Checked temps and found FC and RC at room temp. Checked at compressor and found compressor is not running, and cold to the touch. Verified proper AC and DC voltage at inverter, but no power going to compressor. Ordering inverter to resolve. ; ordrng 1 WR55X20817 (Inverter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78739
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of of freezer temperature down button not working and frost in freezer compartment. Found UI button not making good contact with push button, I adjusted control within housing, unit tested good. Found freezer door gasket compression not even, I adjusted the tracks/rails, unit tested good."
We serviced a
GE REFRIGERATOR
Model DSE25JSHECSS
Near Manor, TX 78653
Matthew
Job Details: 07/08/2021
"Arrived onsite for freezer and fridge section not keeping temperature. Upon inspection found evaporator cover covered with ice. Unit is having a defrost issue causing over freeze and air flow restriction. Was able to remove ice buildup on evaporator cover and remove cover. Thawed heater components and checked heater. Heater was not energizing. Replaced heater but found additional failures. Potential issue with thermistor and main control. Bi metal showing closed. Need to return with thermistor and control. Office to reschedule ; ordrng 1 Wr55x10025 (sensor,temp ff)"
We serviced a
WHIRLPOOL RANGE
Model GS563LXSS1
Near Austin, TX 78748
Leonardo
Job Details: 07/08/2021
Arrived on site to replaced igniter and burner and valve. Replaced parts test unit and unit test good job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
David S
Job Details: 07/08/2021
"Arrived on site for fridge not cooling. I inspected the unit and work area. I checked the pressures at the compressor and dryer and found the Unit completely flat. We plugged the unit in and found the compressor not cooling on. We ohmed out the compressor and found the winding good. We swapped in a good start device and found the unit not coming on. I called and spoke to PR. He advised to put in a new compressor and check for leaks. I installed a new compressor and ran a vacuum of 15 minuets. The unit held a vacuum. I put a measured charge of 3.7 oz into the system. I plugged the system in and found pressures at 0 low 125 high. I monitored pressures and found them dropping indicating a leak. I inspected the evaporator, compressor, dryer, condenser and all visible lines and found no leak with a bubble solution. I called techline and spoke to Drew, I advised Drew of the situation.
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109SSS05
Near Georgetown, TX 78633
Jonathan
Job Details: 07/08/2021
"Arrived on site for site for builtin microwave turn table turn shaft broken. Inspected unit and work area. Removed unit to gain access to turn table motor and found good. Will need to replace turn shaft. Office to schedule return when ETA is available.; ordrng 1 W11126044 (TURN SHAFT)"
We serviced a
GE WASHER
Model WPRE6150K2WT
Near Bertram, TX 78605
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a washer that is making unusual noise and leaking. Found shower head assembly leaking and belt worn out. Both parts need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 WH41X10206 (Shower head) and 1 WH01X10302 (Belt) and 1 WX05X20641 (Belt install tool)
We serviced a
WHIRLPOOL DRYER
Model WET4024EW0
Near Georgetown, TX 78626
Tommy
Job Details: 07/08/2021
"Arrived onsite for previously diagnosed parts. Upon arrival unplugged unit removed and replaced drum, used seal kit on door. Spoke with customer on giving unit time for adhesive to properly seal. Job Completed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSB0
Near Taylor, TX 76574
Jimmy J.
Job Details: 07/08/2021
Arrived on site for NO LIGHTS UNIT IS COMPLETELY DEAD-NOT COMING ON-TRIED RESETTING BREAKER. Found thermal fuse faulty. Removed fuse and wiring. Installed new fuse with included new wiring. Powered up dishwasher and it is running as designed. No leaks detected. Job completed.
We serviced a
ELECTROLUX WASHER
Model EFLS617STT
Near Burnet, TX 78611
Cliff
Job Details: 07/08/2021
Arrived on site to replace previously ordered parts for washer. Replaced mcu and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78758
Luis
Job Details: 07/08/2021
"Arrived on site for water leaking. Found frozen drain removed compressor cover diagnosed obstruction in drain extension,replaced drain extension,defrosted drain checked water flow through drain good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGFU19F6QFB
Near Georgetown, TX 78633
Jonathan
Job Details: 07/08/2021
"Arrived on site for freezer not producing ice. Inspected unit and work area. Cycled ice maker, found finger warped causing ice to stick and not allowing to rotate. Found failed ice maker due to normal wear and tear. Removed failed ice maker and installed new. Tested operation and monitored cycle. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near The Hills, TX 78738
Brandon
Job Details: 07/08/2021
"Arrived on site to replace cycling thermostat, after replacing, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 07/08/2021
"Arrived on site to test unit for upper rack not sitting correctly. Found bad adjusters, replaced adjuster test unit and unit test good job complete."
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Austin, TX 78704
Scott
Job Details: 07/08/2021
"Arrived on site for washer not completing cycle . Ran diagnostics. Got rinse temp and long fill . Found hot and cold on wrong valves ,also hot water supply has very low water pressure . Corrected supply lines . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Found condenser lines rattling and rearranged them to prevent noise. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a washer that is not cycling properly. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78732
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of error codes and unit not finishing cycles, found error codes F3E2 F8e1 f5e2 f0e5. I cleared error codes and tried running diagnostic test cycle, found unit failed diagnostic test at step one giving error code f3e2. Ordering NTC sensor, valves, door latch, and bringing back control. Returning tech to replace NTC sensor first and run diagnostic test to see if any other components have indeed failed. ; ordrng 1 W11316250 (Door lock) and 1 W11316256 (Valve) and 1 W11316255 (Valve) and 1 W11314664 (Heater w/ntc sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Manor, TX 78653
Matthew
Job Details: 07/08/2021
"Arrived onsite for refrigerator making loud noise. Upon arrival unit was not making noise. Customer stated was making noise for 8 hrs and unplugged unit. Ran compressor test, fan test and could not duplicate issue. Customer stated also noticed had not made ice for a couple of days. Inspected ice bin and was full of ice. Ran ice maker test and had no stored error codes. Ran harvest and completed. Ran fill and completed. Could not duplicate issue. Advised customer to try and not power cycle the unit, it could potentially be clearing error codes. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78702
Wesley
Job Details: 07/08/2021
Found air hose pinched. Repaired hose alignment. Tested unit and found all operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78702
Scott
Job Details: 07/08/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Manchaca, TX 78652
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for unit making burning smell. Test unit and found unit not draining. Removed water and drain pumps and found glass stuck in drain pump. Removed glass test unit and unit test good job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78731
Luis
Job Details: 07/08/2021
"Arrived on site. Ran diagnostics weak water flow entering reservoir,continued diagnostics all test passed frost forming on evaporator plate,diagnosed a defective water valve,replaced water valve tested valve good water flow checked tubing at valve no leaks. ; used 1 W10897719 (Valve) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78633
Jonathan
Job Details: 07/08/2021
"Arrived on site to install previous diagnosed part. Removed failed actuator and installed new. Performed diagnostics mode and ran calibration cycle. Tested unit in normal operation. All tested good, no water leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KURR114KSB00
Near Austin, TX 78730
David
Job Details: 07/08/2021
"Arrived on site to diagnose under counter refrigerator that may have a low temperature. On arrival customer showed me that they were checking temp with a metal mechanical thermometer and temp was reading 28 degrees. Customer informed me that nothing was freezing, and it may be the thermometer off. Checked unit temp via thermocouple. Found temp had dropped to 39 while I was monitoring and was properly cycling. Unit is working as designed. Advised not to trust mechanical thermometer due to being slow at following cooling cycles. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Tommy
Job Details: 07/08/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced drain pan and ice maker and tested unit is now operating as designed. Job Completed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Jarrell, TX 76537
Lou
Job Details: 07/08/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and it failed to heat and was making a loud humming noise. Removed the unit from the wall and tested the components and found the magnetron, capacitor and diode need to be replaced. I removed and replaced the mag, cap, diode and retested and unit is operating as designed. Placed the unit back on the wall and retested and unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW
Near Georgetown, TX 78628
Tommy
Job Details: 07/08/2021
Arrived onsite for refrigerator leaking upon arrival found unit evap drain appeared clogged and unit fan wouldnt run. Ordering motor evap and control. Office to reschedule upon arrival of parts.; ordrng 1 W11446726 (Control) and 1 W11369036 (Evap)
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Killeen, TX 76542
Al
Job Details: 07/08/2021
"Arrived on site and inspected dryer that sparked and tripped the breaker. Confirmed the complaint and found the green ground wire from the 4 prong cord was free inside the cabinet, not connected to the green ground screw. This caused the malfunction. I wired the plug properly and the unit now works properly. Customers satisfied. JOB COMPLETE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Georgetown, TX 78633
Lou
Job Details: 07/08/2021
"Arrived on site to inspect refrigerator water dispenser not dispensing water. Upon further inspection, I tested the water dispenser and found the water barely coming out. I removed the filter and placed my tester bypass on the filter head and retested the dispenser and found the filter head/reservoir assembly needs to be replaced.No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JGD3430WS00
Near Austin, TX 78747
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for front burner not igniting. Can turn burner on by turning another burner on. Found bad switch harness. Ordering harness; ordrng 1 W10854963 (Harness)
We serviced a
GE REFRIGERATOR
Model GYE22HSKFSS
Near Belton, TX 76513
Tyler
Job Details: 07/08/2021
"Arrived on site for refrigerator needing completion of repairs with Rc evap defrost heater, bimetal thermostat, & evap fan motor. Upon completion of repairs I informed customer to give unit 24 hrs to stabilize temps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near New Braunfels, TX 78130
Andrew
Job Details: 07/08/2021
Arrived on site to test unit for FC light not working. Edifies module receiving proper voltage. Needing light module to fix issue. Office to reschedule. ; ordrng 1 W11520324 (Light module)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for no ice production. Customer stated ice production has been great recently. Spoke with tech line and ran service tests 1,2,3,15,16,17,19,36,37,56,58 and all tests passed. Found no current issues as ice maker is now operating as designed. Advised customer to monitor per tech line. Cleaned condenser, no stored ice maker error codes(E0). No leaks detected. Job complete.SR#7731193348"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Cedar Park, TX 78613
Kayman
Job Details: 07/08/2021
Arrived onsite for washer leaking onto the floor. Upon inspection I found the inlet valve would leak when engaged. I replaced the valve and the customer advised me that the unit gets very loud during the spin cycle. I lifted the unit and found gearcase oil spread around the inner walls and on the drain pump. I will need to request autho and order the drive system and return for service. Office to R/S due to part availability. (NEEDS AUTHORIZATION) ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 AUTHO (AUTHO)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Harker Heights, TX 76548
Al
Job Details: 07/08/2021
"Arrived on site and to install previously ordered parts. Customer advised the unit heats and she hasnt experienced the noise since the previous tech left. I disassembled the front grill and found the diode was covered in the grease from the customers cooking. Removed and replaced it , wiped off all excessive grease from on top of the unit by the transformer and capacitor. Reassembled and unit tested as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Austin, TX 78728
Justin
Job Details: 07/08/2021
"Arrived on site to install previously diagnosed parts. Upon arrival the customer had the unit unplugged and pulled out. The customer stated there had been ice build up in the FC, but not the RC. I gained access to the control and ohmd out all thermistors. They all read between 5-7k ohms. The temps in the 46? in the FC and 59?F in the RC. This indicates the thermistors are good. I replaced the control as diagnosed per previous tech. I then plugged the unit back in and waited for the unit to begin to cool. It is now working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Del Valle, TX 78617
Leonardo
Job Details: 07/08/2021
Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78705
Wesley
Job Details: 07/08/2021
Arrived onsite and found drain pump clogged with small rags. Removed rags. Replaced air trap and Ted tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78705
Scott
Job Details: 07/08/2021
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Kyle, TX 78640
Kevin
Job Details: 07/08/2021
"Arrived on site and replaced control board and control panel diagnosed on previous visit. After replacement confirmed correct operation by running a diagnostic cycle and calibration 52, job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near San Marcos, TX 78666
Robert
Job Details: 07/08/2021
Arrived on job for complaints of leaks. Found drain blockage. Removed back and inserted wire in drain water came out and can feel something moving inside. Finally got it pushed up into freezer drain enough to pull out. Looks like end of water line cap. Drain working properly now.
We serviced a
GE REFRIGERATOR
Model GSE25GGHJCBB
Near Jarrell, TX 76537
Lou
Job Details: 07/08/2021
"Arrived on site to inspect refrigerator temps . Upon further inspection, I tested temps in the FC=10 & RC=40. When I went to inspect the FC evaporator, I found some food items blocking the air return and I removed the items. I inspected the FC evaporator and it had a good frost pattern. Checked the air return and it is clear of ice/frost. All fans & compressor operating as designed. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Kingsland, TX 78639
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a refrigerator that is leaking into the ice container. Found icemaker tray not rotating fully after harvest. Icemaker will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11234554 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78704
Wesley
Job Details: 07/08/2021
Arrived onsite and found bra wire under basket causing noise. Advised customer on findings. Removed basket to remove wire. 2
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78704
Scott
Job Details: 07/08/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Waco, TX 76712
Jonathan
Job Details: 07/08/2021
Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. Removed a spin and found the unit was stuck in a harvest cycle but the unit would not move. Tested voltage going to the icemaker and found 122 V. Checked voltage going to the motor and found 122 V but the motor not turning. Replaced icemaker and tested unit. Unit harvested and filled as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Georgetown, TX 78628
Tommy
Job Details: 07/08/2021
Arrived onsite for oven not turning on. Upon arrival found unit was off at breaker. Turned unit on and it is working showed customer outdoor breaker box for future reference.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78759
Justin
Job Details: 07/08/2021
"Arrived on site to install previously diagnosed parts. I installed the new actuator and then tested the unit. I ran a test cycle, high spin, and fast agitate. All three ran through as designed and shifted properly. Unit is working as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Seguin, TX 78155
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for not draining. Found drain motor was receiving proper voltage and engaging but not draining. Found impeller had fallen of. Replaced drain motor, tested unit, unit works good. Advised customer on purging cold water prior to starting unit. Also advised on rinse aid. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Seguin, TX 78155
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for not dissolving soap pod. Found inlet valve was not connected preventing water from entering unit. Secured connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near New Braunfels, TX 78132
Jacob
Job Details: 07/08/2021
Arrived onsite for unit dispenser door not opening correctly. Looked at the unit and saw that the door was broken. Replaced dispenser. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Seguin, TX 78155
Andrew
Job Details: 07/08/2021
Arrived on site to test unit for not drying. Found error code f7e1(heater disabled). Cleared code and tested with no issues. Advised customer on purging cold water prior to starting unit to ensure proper water temps do not disable heater. Also advised on using rinse-aid. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Buchanan Dam, TX 78609
Cliff
Job Details: 07/08/2021
Arrived on site to replace compressor for refrigerator. Replaced compressor and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW2
Near New Braunfels, TX 78130
Jacob
Job Details: 07/08/2021
Arrived onsite for unit not spinning. Put unit in drain and spin. Unit started but the would not spin. Looked under the unit and found that the motor was locked up and not spinning even by hand.No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Austin, TX 78736
Luis
Job Details: 07/08/2021
"Arrived on site for water leaking. Found fresh food drain clogged and broken left side of drain pan,defrosted drain replaced drain pan checked water flow good. ; used 1 WPW10537710 (Drip pan) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Georgetown, TX 78626
Tommy
Job Details: 07/08/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit was leaking from drain hose and from center of sump. Tighten drain hose.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Austin, TX 78734
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of lights not working, found failed modules in freezer, I replaced modules, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78628
Tommy
Job Details: 07/08/2021
Arrived onsite for microwave fan not operating as designed. Upon arrival found unit is operating as designed. Spoke with customer on fan operation and design and unit make up. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Austin, TX 78738
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of unit not cleaning dishes, found broken dispenser, ordering dispenser. ; ordrng 1 W10861000 (Dispenser)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cedar Park, TX 78613
David S
Job Details: 07/08/2021
Arrived on site to install previously diagnosed spray arms. Up on arrival replaced both the top and bottom spray arm. After replacement ran the unit through a diagnostics test and found the full cleaning cycle functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Smithville, TX 78957
Matthew
Job Details: 07/08/2021
Arrived onsite for dishwasher not draining and giving error code. Upon inspection found standing water in dishwasher. Unit would not drain. Replaced drain pump and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78754
Matthew
Job Details: 07/08/2021
Arrived onsite for dishwasher not cleaning properly. Upon inspection found stored error code for wash motor not starting. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, TX 78729
Justin
Job Details: 07/08/2021
"Arrived on site for a refrigerator that was icing over on the bottom part of the FC. Upon further inspection I found little spots of ice on the shelf and bottom part of the FC. I jumped the IM and found the harvest catching and not completing. It took several jumps to complete a cycle. I found the unit called for water when the IM still had ice in it and caused the water to overflow. This indicates a bad IM. I then gained access to the drip pan/drain tube and found it slightly clogged. I cleared the drain tube and confirmed water flowed through it. I then let the customer know the failed part was the IM. I advised them to keep it off for now. I also found that the water coming into he IM was at 90?F, and advised the customer they may want to get that looked at too.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Kingsland, TX 78639
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found compressor running but not pumping refrigerant. Compressor will need to be replaced to complete repairs and office to set return appointment for 3 hour job.; ordrng 1 W11393142 (Compressor) and 1 W10913906 (Stub) and 1 W10843121 (Drier no dye) and 1 3hourjob (3 hour job)