We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Round Mountain, TX 78663
Andrew
Job Details: 10/31/2022
Arrived on site to test unit for dryer not drying properly. No stored error codes and completed diagnostic cycle with no issues. Ran vent test and unit failed while connected to vent hose and passed when disconnected. Upon further inspection found vent hose was kinked restricting air flow. Advised customer to have venting corrected to prevent further issues. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Lakeway, TX 78734
Leonardo
Job Details: 10/31/2022
Arrived on site to test unit for no power. Test unit and found bad console. Replaced console test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near New Braunfels, TX 78132
Andrey
Job Details: 10/31/2022
"Arrived on site to test unit for not draining water, customer stated that clothes is wet at the end of cycle, tested unit found old style shift actuator has slipped out, causing unit not to function properly, replaced shift actuator, ran full diagnostics cycle, all components are running as designed, no leaks detected job complete"
We serviced a
GE WASHER
Model GFWR2705H1MC
Near Buda, TX 78610
Kevin
Job Details: 10/31/2022
"Arrived on site and inspected washer and found as soon as cold water starts in diagnostic cycle it leaks out the bottom of the washer. There is also several loose ball bearings on the floor of the washer. Broke with SW washer tub would need a complete rebuild and replacement. Repair is not cost-effective And should not be attempted.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78681
David Z
Job Details: 10/31/2022
Arrived on site to follow up on dishwasher that customer could not adjust the racks on. Repaired damaged adjuztor boxes and retested. Verified proper operation. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78745
Scott
Job Details: 10/31/2022
Arrived on site for washer not draining . Found wires cut off at pump motor . Replaced terminal spades . Ran diagnostics all checked normal . Unit drained . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Leander, TX 78641
Kimo
Job Details: 10/28/2022
Arrived onsite to install previously diagnosed parts upon arrival I installed the freezer and found no frost buildup I inspected the door gasket and found no damage or malformations I Performed the light beam test and found No light was escaping from freezer section 7 meaning door is sealing up properly. I advised customerTo always open and close the freezer door from the middle after inspecting the rails to make sure that they were not damaged or sagging. Unit is operating as designed job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Buda, TX 78610
Scott
Job Details: 10/28/2022
Arrived on site for dead oven . Checked breakers . Found thermal fuse had popped . Replaced fuse . Ran preheat . All checked normal. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/28/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customers model and serial numbers were within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/28/2022
"Arrived on site for a washing machine that is making sounds during the spin cycle. Inspected unit and work area. The customer advised that when the unit goes into a spin, it does not sound right. Ran into a spin and heard the cam stripping. Looked underneath the unit and found the shifter had broken and was able to move the arm from side to side. Replace the actuator and cam and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Waco, TX 76712
Jonathan M
Job Details: 10/28/2022
Arrived on site for a refrigerator that is making a buzzing sound. Inspected unit and work area. The customer advised the unit makes the sound when the unit is filling. Tested the unit and jumped the icemaker. Found the unit working and operating as designed and the buzzing sound being the valve when it opened. I did advise the customer that this is normal operation. The unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Woodway, TX 76712
Jonathan M
Job Details: 10/28/2022
Arrived on site for a washing machine that will not start cycles. Inspected unit and work area. The customer advised that the unit will do the sensing portion of the cycle and then will quit within a minute. Tested the unit and confirmed the customers complaint. Checked Internet the unit and found the slider was broken. Replaced the slider and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Waco, TX 76710
Jonathan M
Job Details: 10/28/2022
Arrived on site for a washing machine that is going off balance. Inspected unit and work area. The customer advised that it seems to be making a screeching sound when this happens. Checked underneath the unit and found the cam bolt missing and the cam partially stripped. Went ahead and replaced the cam/splutch assembly and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Waco, TX 76710
Jonathan M
Job Details: 10/28/2022
Arrived on site for a dryer that is not starting. Inspected unit and work area. The customer advised that they were noticing water getting inside of their user interface and that recently it has stopped illuminating. They advised that they can still turn the dryer on but it just does not show them time or the cycle selections they are choosing. Did confirm the customers complaint and explain to the customer that this is caused by air flow restriction. I asked the customer if they are noticing it taking a long time to dry clothes and they advised they are. Ran a vet test kit on the unit and found the unit showing for airflow for all dryers. Advise the customer that they will need to have event company come out to clean out their ducts. I went ahead and replace the user interface due to the non-display. Tested the unit and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hutto, TX 78634
Cliff
Job Details: 10/28/2022
Arrived on site to diagnose a washer that is not responding to user input. Found no failures to unit in diagnostics and reset controls as well as calibrating unit. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hutto, TX 78634
Cliff
Job Details: 10/28/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak at compressor and repaired leaking fitting. Vaccumed and charged unit according to r600 procedures. Tested unit and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78744
Scott
Job Details: 10/28/2022
"Arrived on site ,replaced control and harness. Ran diagnostics all checked normal. No error codes . Also ran normal wash . No issues . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Austin, TX 78744
Scott
Job Details: 10/28/2022
Arrived on site for left burner taking a lot of time to ignite . Replaced burner head and all checked normal. No gas leaks detected at time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near New Braunfels, TX 78130
Kevin
Job Details: 10/28/2022
"Arrived on site and set washer into a manual spin cycle and found it is operating normally and does not have any excessive noise. Customer says It has more wobble when it is spinning than before gearcase was replaced. Attempted to remove wash plate To inspect hub and bolt would not loosen. Inspected gear case and did not see any issues. Sent videos to KB/service management, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Kevin
Job Details: 10/28/2022
"Arrived on site disassembled oven and replaced TOD diagnosed by previous technician. After replacement confirmed both ovens are working properly by starting bake cycles, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Canyon Lake, TX 78130
Kevin
Job Details: 10/28/2022
"Arrived on site for oven gets too hot, home is new and there is no one living here yet. Replaced temperature sensor and insured make cycle is working properly after replacement, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near New Braunfels, TX 78130
Kevin
Job Details: 10/28/2022
"Arrived on site and replaced control/timer diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Morgan's Point Resort, TX 76513
David Z
Job Details: 10/28/2022
Arrived on site to diagnose dishwasher that is not washing dishes. Ran unit and found wash motor is just barely humming and not moving any water. Replaced sump and motor and retested. Verified unit working as designed with no water leaks. Call complete.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lampasas, TX 76550
Tyler
Job Details: 10/28/2022
Arrived on site for washer running normal Eco operation cycle without coin activation. Upon arrival confirm complaint and found that unit would only turn on and put on the normal cycle but would not run unless coins are inserted on any other cycle. Also found that unit could not go to diagnostics after seven failed attempts back to back. Then replace main control after finding no further wiring issues and verifying polarity and power from outlet. After installing new control was able to confirm that unit is now fully functioning as designed and only operates when coins are inserted on all cycles. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Lampasas, TX 76550
Tyler
Job Details: 10/28/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and customer stated that unit had Mitos perfectly for about one to two days after previous repair before failure. Upon further inspection I found that closet failure was due to inlet valve not letting in enough water leading to icemaker getting jammed up with small pieces of ice around the rotating harvest teeth. Replaced icemaker and involved and reassembled and tested unit and found no signs of leaking and icemaker fully functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Kyle, TX 78640
Kevin
Job Details: 10/28/2022
"Arrived on site and replaced rail diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/28/2022
Arrived on site to resolve console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Niederwald, TX 78640
Kevin
Job Details: 10/28/2022
"Arrived on site and inspected range and did not find any issues, no wires are loose or burnt or damaged. Customer is a Spanish speaker but used Google translate to say they saw sparking from the right hand infinite switch. Replaced all infinite switches and reported customers experience to safety team, job complete7734904728"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Kyle, TX 78640
Kevin
Job Details: 10/28/2022
"Arrived on site and inspected range and did not find any issues, range is heating properly on bake cycle and Broil. All elements are working properly, sent a short video of bake cycle to KB/service management, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Kevin
Job Details: 10/28/2022
"Arrived on site and found customer hears squealing intermittently. Several loads of laundry were done yesterday without any excess noise. Inspected gearcase assembly and didnt find any issues, took pictures. Ran all functions in diagnostic cycle and didnt find any excessive noise. Discussed correct loading and detergent usage, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Driftwood, TX 78619
Leonardo
Job Details: 10/28/2022
Arrived on site to test unit for door falling. Test unit and found brown pads. Replaced pads and bushings test unit and unit test good job complete
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Lakeway, TX 78734
Vincent
Job Details: 10/28/2022
Arrived on site to install new console per techline. Inspected unit and work area. Gained access to console and replaced. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PL0
Near Austin, TX 78732
Vincent
Job Details: 10/28/2022
"Arrived on site to install the board rebuild. After install unit was still not operating, tested the winding in the motor and they showed good. Found that the belt switch wire was not connected on the correct spot on the motor. Connected the motor correctly and tested. Unit is now operating as designed. Job completed."
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Georgetown, TX 78633
Lou
Job Details: 10/28/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the UI control panel and programmed the unit. Tested the components in diagnostics and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Del Valle, TX 78617
Joe Z
Job Details: 10/28/2022
"Arrived onsite to install previously ordered parts. Replaced adjusters W10712395, 1 stopper WPW10508950, arm WPW10327455, and retainer WP3400918. Unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Del Valle, TX 78617
Joe Z
Job Details: 10/28/2022
"Arrived onsite to install previously ordered parts. Replaced drip pan W11457241, evaporator fan W11087438, and used shims. Test unit and unit is operating as designed..Job complete"
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Georgetown, TX 78633
Lou
Job Details: 10/28/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the power cord harness and unit harness shorting out at the terminal block, I removed and replaced the terminal block (WP3397659 ) re-wired the L1 and neutral (terminal kit-279318) and installed the power cord provided by the customer. Re-checked the wiring/harness and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
Kimo
Job Details: 10/28/2022
Arrived on site for refrigerator that is not producing ice. Upon arrival I ran diagnostics mode and tested the icemaker harvest found that it was harvesting I also ran the icemaker water filter just found that it was filling with water and then ran the ice tray thermistor and found that it passed. I checked the freezer door gasket and found that it was sealing up properly then contacted tech line and told them of my findings I also mentioned to techline that the freezer was packed with food and was advised that if the food was packed in such a way to disrupt airflow in the freezer that could cause slow or no ice production. I relayed this information to the customer. Job complete Drew sr#7734418245.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Cedar Park, TX 78613
Kimo
Job Details: 10/28/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new drain pump and tested unit and found unit operating as designed no leaks. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78717
Kimo
Job Details: 10/28/2022
Arrived onsite for dishwasher that is filling with water when not in use. Upon arrival cx informed me that she hadnt used the DW in about a month but noticed that the unit had standing water in the tub. I check the drain hose and found no issues there and the height loop was good. I then ran an diagnostics cycle and found that the unit operated as designed no leaks no drain back when the unit drained. I replaced the water inlet valves due to suspicions that it may be weeping. I tested unit again and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC
Near Lampasas, TX 76550
Tyler
Job Details: 10/28/2022
Arrived on site prior make me a screeching noise. Upon arrival confirmed issue and found no errors in diagnostics. Found cause of noise was roller supports and idler bearing. Made repair with(4392067). Sound gone and unit functioning as designed. Call complete
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/28/2022
Arrived on site for refrigerator not cooling or making ice. Upon arrival confirm complaint and found cause of failure was a defrost issue. After further testing I found that the FC thermostat had fallen out of place not allowing for proper reading temps. I replaced FC thermistor and informed customer to allow unit 24 hours to stabilize temps and an additional 24 hours to fill the bucket back up with ice. Call complete
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near Austin, TX 78746
Wesley
Job Details: 10/28/2022
Arrived onsite and tested oven for preheat not matching set temp. Tested with k type thermometer and found excellent tolerance of 1 degree difference at the beep. Advised customer on findings and some solutions for better even heating for baking. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Austin, TX 78746
Wesley
Job Details: 10/28/2022
"Arrived onsite for dryer which is not drying efficiently. Found unit inlet and outlet thermistors ohming correctly from the control, verifying harness and sensor function. Replaced the control. Tested unit and found short heat cycling of a 20 seconds or less per ignition but hi drum temps and sustained drum temps even during the cool down indicating airflow concern. Found and photographed interior duct with 3 90 degree and one 180 degree turn before entering an inside wall. estimated minimum of 30 foot length not including visible duct. Documented findings with Techline. Spoke with Steve. Page 13 installation venting requirements. Use a heavy metal vent. Do not use a slinky vent. With current number of elbows installed manufacturing specification would allow less than 20 feet of length in total venting for safety and efficiency. Venting will need to be design compatible and clear of obstruction to correct the drying issue. sr#7734928137"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waco, TX 76705
Jonathan M
Job Details: 10/28/2022
Arrived on site for a dishwasher that is leaking from the right front corner. Inspected unit and work area. The customer advised that they are getting white residue on their floor where it is leaking. Ran into diagnostics and did not find any stored error codes. Ran the unit through an auto test and could not get the unit to leak but did notice excessive sudsing inside of the dishwasher. I asked the customer if theyre on a water softener and they advise that they are. I also asked the customer if they pre-wash the dishes and they had advised that they do clean off their dishes prior to loading them. I explain to the customer that Pre-washing the dishes and the soft water is probably causing there over setting issue. Advise the customer not to use pods and to use liquid soap up to the line that tells them for soft water as a max fill. Found no other leaks present during operation. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Killeen, TX 76543
Tyler
Job Details: 10/28/2022
Arrived on site for microwave intermittently not showing display. Upon arrival confirmed issue. Found cause of failure both in ui touch pa el and ACU. Replaced both parts then reass and tested unit. Found microwave functionality fully restored call complete
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Temple, TX 76501
David Z
Job Details: 10/28/2022
"Arrived on site to diagnose dryer not heating clothes. Tested unit and found no heat being generated from dryer. Examined safety devices and found good, but did found heating element coil broken and open. Replaced element and tested unit. Verified heat working as designed. Call complete."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Temple, TX 76501
David Z
Job Details: 10/28/2022
"Arrived on site to diagnose refrigerator that was not cooling in either compartment. Checked Temps and found FC at 20, RC at 52. Examined evaporator and found it was a solid sheet of ice. Melted down enough ice to get to harness and found the brown pin was removed from its connector on the defrost heater. Replaced harness and thermistor and reassembled. Unit now showing a proper defrost track. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Belton, TX 76513
David Z
Job Details: 10/28/2022
"Arrived on site to diagnose refrigerator with no lights. Examined unit and found all lights out. Removed refrigerator top cover and found the LED board was gone, and another company had cut off the connector for the board and spliced in a random led bulb. This in turn caused the other lights to fail. Unit is non repairable due to the connector being sliced off. No work performed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Round Rock, TX 78664
Cliff
Job Details: 10/28/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Austin, TX 78748
Matthew
Job Details: 10/28/2022
"Arrived onsite for dryer not drying properly. Upon arrival inspected unit. Found unit is heating, tumbling and has good air flow. Customer stated that unit is drying good but on occasion has taken more that one cycle to dry. Unable to duplicate issue. After speaking to customer found overload/large load takes a little longer to dry. If unit is over capacity dry times can be extended. Instructed customer not to overload. Unit is functioning properly. Job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Lockhart, TX 78644
Andrey
Job Details: 10/28/2022
"Arrived on site to test unit for frost buildup, tested unit found evaporator completely frozen over, thermistors are registering correctly,control and thermistor was recon previous visit, defrosted unit completely replaced UI and evap harness, powered unit back on and noticed that after 15 minutes only 3 bottom layers have developed frost, spoke to PR and advised that frost on theses unit takes a while to develop, advised customer to monitor and if issue persists will need to replace control box again, at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Austin, TX 78745
Matthew
Job Details: 10/28/2022
Arrived onsite for dryer take a long time to dry. Upon arrival inspected unit. Ran unit and does heat and tumble. Unit is cycling. Ran air flow test and found poor air flow. Pulled unit and disconnected vent to wall. Ran test again and showed good air flow. Showed customer and customer took pics to show apartment maintenance. External ventilation needs thorough clean out. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78704
Luis
Job Details: 10/28/2022
"Arrived on site for complete no cool. Removed fresh food evaporator cover found oil leaking from evaporator due to manufacture clip on thermistor to evaporator connection. Replaced evaporator and filter drier,vacuumed system till -30 psi and stayed in vacuum,recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Luling, TX 78648
Andrey
Job Details: 10/28/2022
"Arrived on site to test unit for spinning issue, customer stated that washer get stuck on spin and would not advance, ran test cycle and found water coming in really slow, all other components tested good, replaced valve, put unit into normal wash, unit filled and started to wash, unit is advancing as designed, advised customer to monitor, if issue persists, recommend replacing control, at this time unit is functioning as designed, no leaks detected job complete"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near New Braunfels, TX 78130
Andrey
Job Details: 10/28/2022
"Arrived on site to test unit for bake not working, customer stated that this issue is intermittent and has been going on since day one, noticed that unit is acting erratic because it has not been connected to Wi-Fi, customer stated that it spent hours connecting it and it would not, called Jenn air Wi-Fi team for customer, Wi-Fi allowed me to assist them in getting this unit connected, after multiple attempts unit connects but breaks off the connection in the final process, a Wi-Fi expert will be contacting customer to figure out this issue, no repair has been recommended job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Andrey
Job Details: 10/28/2022
"Arrived on site to test unit for rack falling off, customer stated that he has extended warranty and will find necessary paperwork and submit it to the office, at this time job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78739
Leonardo
Job Details: 10/28/2022
Arrived on site to test unit for third rack not coming out and door not opening correctly. Test unit and found damaged tub. Called Techline to repot findings they said to just order tub. Customer just got this delivered and installed and he wants new one. He will contact customer care and ask for new unit. Job complete at this time. Sr#7734924443
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Buda, TX 78610
Leonardo
Job Details: 10/28/2022
"Arrived on site to test unit for unit giving F9E0 error code. Found opened sensor, replaced sensor test unit and unit test good unit heated to 350?."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Austin, TX 78729
David S
Job Details: 10/28/2022
Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area. I found the drain pump seized again. I cleaned the water out and pulled the drain pump. I found debris wrapped around the drain pump not allowing it to spin. I flushed the sump assembly out and removed any loose debris. I reinstalled the drain pump and tested the unit in normal operation for 20 minuets. I found the unit working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78723
Scott
Job Details: 10/28/2022
Arrived on site for crisper draw cracking . Found and replaced meat pan crisper draw . No other issues found. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Belton, TX 76513
David Z
Job Details: 10/28/2022
"Arrived on site for 2nd appliance. Customer has dishwasher that is not washing dishes. Unit drains and fills only. Tested and found wash motor was not engaging. Provided estimate for new sump and motor .Ordered sump and motor. ; ordrng 1 WPW10671941 (Sump and Motor assy) and 1 W11413274 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS04
Near Austin, TX 78731
David S
Job Details: 10/28/2022
"Arrived on site for KitchenAid builtin fridge not cooling. I inspected the unit and work area. I found both side not cooling. I found no ice build up on the evaporator cover. I gained access to the compressor and found the compressor not running. I tested voltage to the inverter from the control, I found good voltage. I tested the frequency output of the inverter and found it only outputting 24 hz when it should be between 53 to 150 hz.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Woodway, TX 76712
Jonathan M
Job Details: 10/28/2022
"Arrived on site for a refrigerator that is popping out the water filter. Inspected unit and work area. Did confirm the customers complaint and the customer advised that they have replaced their filter four times. All of the filters pop out. will return with the housing and pressure regulator.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Belton, TX 76513
David Z
Job Details: 10/28/2022
"Arrived on site to diagnose microwave oven combo with issues with the console. Examined unit and found the console is locked out. If you attempt to unlock the console by swiping up it just recycles and will relock. tried to power cycle unit and retest. Console still locked. Advised customer we need to replace the console to get it to unlock. ordrng 1 W11297728 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Belton, TX 76513
David Z
Job Details: 10/28/2022
"Arrived on site to diagnose refrigerator with lights out in RC and FC. Examined lights and found FC light out. Provided estimate for new freezer module. Replaced module and found lights still out. Found 1 additional failed module under the icemaker. Replaced module and retested and verified all working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Lampasas, TX 76550
Tyler
Job Details: 10/28/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps in each compartment at room temp. Sound star device and compressor both failing to stay on more than 10 seconds. After trying to restart device a sound and draw two compressor at 19.82 A and decreasing to 12 A after four seconds Before shutting down. Found unit has a sale system failure and compressor and will need once availability of following parts is known W11635510 compressor, W11282685 Evap coil, r600 kit, access valve, nitrogen, uv drier ; ordrng 1 W11635510 (Compressor) and 1 W11282685 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 W10913906 (Lokring kit) and 1 Cnote (Need 2hr repair)"
We serviced a
JENN-AIR OVEN
Model JJW3430WS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/28/2022
Arrived on site to test unit for oven not heating. Test unit and found bad thermal fuse. Ordering new fuse ordrng 1 WP7403P899-60 (Thermal fuse)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/28/2022
Arrived on site to test unit for unit tripping breaker. Test unit and didnt see aything right away. Will replace harness due to broken wire ; ordrng 1 W11628776 (Main harness)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Georgetown, TX 78633
Lou
Job Details: 10/28/2022
"Arrived on site to inspect wall double oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E1-lower blower speed too low. I cleared the code and tested the unit and after approximately 2 minutes of testing, the unit shut down and the error code appeared on the display. Customer advised that they had a power surge from the recent storms and have had several other items needing repair. I cycled power at the breaker and retested and got the same results only this time the unit showed F6E4 error code. I removed and replaced the main control and retested and got the same results. I assisted the customer in connecting the unit to WiFi and retested and the unit continued to show the error code. I tested voltage at the P5-4 to neutral and P5-5 to neutral on both controls and got 120V. I tested both blower hall sensors at the P4-1 to P4-2 on both controls and got 11VDC on the upper blower sensor and 8VDC on the lower sensor when both should read 5VDC. ; ordrng 1 W11261167 (Main control) and 1 W11248652 (Blower) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (SCHEDULE FOR AM PLEASE)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/28/2022
"Arrived on site for washer not turning on or unlocking the door. Upon arrival confirm complaint and upon further testing I was able to verify that the unit had a stable and correctly polarized 120 V from outlet to main control. I then found that main control was no longer distributing power to any of the other components due to drain pump failing from overheating. .ordering W11419171 (ACU), W11396717 (pump); ordrng 1 W11419171 (Acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Del Valle, TX 78617
Joe Z
Job Details: 10/28/2022
"Arrived onsite for-Cycle Skips - Sensing to Done. Upon arrival ran diagnostics and got F7-E1 tachometer missing or wrong signal, ran components test and unit does not spin or agitate. Found capacitor is out of capacitance. Replaced capacitor W11395618. and test unit unit fails during spin and agitate. Found motor resistance out of range. Need to replace motor. Ordering motor ; ordrng 1 W11026785 (Motor)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Austin, TX 78759
Wesley
Job Details: 10/28/2022
Arrived onsite and corrected the drain issue by installing new drain hose w11414944 Unit is now draining as designed. However FAE4 is now populating and preventing operation. Diverter cannot find position. Ordering sump and motor to complete repair. Also ordering sound shield and control JIC. ; ordrng 1 W11460946 (Sump and motor) and 1 W11632707 (Control) and 1 W11553445 (Sound shield)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Austin, TX 78717
Kimo
Job Details: 10/28/2022
Arrived onsite for refrigerator with a broken ice dispenser coupler and ice bin. Upon arrival I replaced both these parts. Upon further inspection I found that the mounting plate was also broken I am ordering 1x W11573761. ordrng 1 W11573761 (Mounting plate)
We serviced a
MAYTAG REFRIGERATOR
Model PSD2350DRW
Near Dale, TX 78616
Andrey
Job Details: 10/28/2022
"Arrived on site to replace previously diagnosed coupler, coupler that was ordered was the wrong size, spoke to office and was able to find the proper size, ordering 5/16 coupler ; ordrng 1 WP2300868 (5/16 coupler)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78747
Matthew
Job Details: 10/28/2022
"Arrived onsite to replace tub and basket, rotor and stator. Upon arrival disassembled unit for replacement. Upon disassembly noticed the rotor bolt was broken in half. The head was missing and the other half was stuck in the tub shaft. Did successfully replace tub, rotor and stator however will need to order and replace the rotor bolt. Fixed draining issues by clearing debris in filter housing. Advised customer not to use until return visit ; ordrng 1 W11253212 (Rotor screw)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Austin, TX 78702
David S
Job Details: 10/28/2022
"Arrived on site for KitchenAid Dishwasher making a high pitched noise, during use. I inspected the unit and work area. I ran a diagnostics cycle and found the unit missing the toe plate, and the accompanying sound blocking insulation. I ran the diagnostics cycle and found the unit working as designed. The additional noise is normal, it is just bearable because of the missing insulation. ordrng 1 W11573704 (Shield) and 1 W11573700 (Multi layer insulation)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Georgetown, TX 78628
Maurice R
Job Details: 10/28/2022
Arrived on site for ice machine not cutting ice. On inspection found that the grid connector does not match up with the ice machine connector. Checked the model # and it is correct. While servicing the unit I noticed that the pump was continues to pump and over fill the fill tray. Ordering pump and sensor W11542867 and grid cutter W10919199 No water leaks detected during service.; ordrng 1 W10919199 (Grid cutter) and 1 W11542867 (Pump & sensor)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Austin, TX 78748
Scott
Job Details: 10/28/2022
"Arrived on site , replaced UI, control , sensor . Unit is staying with volume selection and responding to button selections . Unit tested normal with temp . No lint build up at time of service. Job complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Buda, TX 78610
Scott
Job Details: 10/28/2022
"Arrived on site for washer staying in rinse and wash cycle . Customer says unit will fill ,agitating and drain the replete and not stop . Also mentioned unit has been tripping breaker. Ran diagnostics no error codes. Outlet ,power cord ,control all checked normal for tripping breaker . Pressure hose and dome and drain tube checked normal. Ran test was all passed but actuator and both drain motor very loud . Ordering cap, actuator and motor . Set 11/4 return No water leaks detected at time of service. ; ordrng 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Georgetown, TX 78633
Lou
Job Details: 10/28/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised the ice doesnt dispense from the door. I tested the dispenser and it is operating as designed. I checked the ice bin in the RC door and found it empty. I found the ice maker is turned on. I tested temps in the FC=4 degrees. I placed the unit in diagnostics and checked for error codes to the ice maker in test 56 and found E5-ice maker thermistor is bad. I tested the ice maker in test 57 and it harvested as designed. I advised the customer of my findings. I am ordering the upper ice maker (W11579560) and HV control (W11224256) and office to schedule return service due to the availability of parts. See the ice maker, in the freezer section is functioning properly, I took some of the ice cubes from the ice bin and placed them in the ice bin in the left RC door for the customer. No water leaks observed during service.; ordrng 1 W11579560 (Ice maker) and 1 W11224256 (Hv control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78717
Kimo
Job Details: 10/28/2022
"Arrived onsite for refrigerator with Interior lights that works Intermittently. Upon Inspection I found that the interior lights were off I power cycled unit and found that the lights would turn on and off for it like normal. Upon further inspection I found that the pantry ui Would also intimately stop working I inspected the pantry harness and found that when I wiggled it the pantry UI would begin to work again. I then checked service matters for any SP for this unit And found that there was one for the interior lights intermittently working I am going to order the control as per SPw1181221, cx also advised me that the Water dispenser had stopped dispensing water at a certain point and she unplugged the unit plugged it back in and the dispenser began working again, ordering CNTRL-ELEC W10830288, Harness, Side Adapter W11170612, Pan ui W10758049, and Ui W11387386. And Rescheduling for the 01 /11/22. (Tentatively); ordrng 1 W10830288 (CNTRL-ELEC) and 1 W11170612 (Harness, Side Adapter) and 1 W10758049 (Pan ui) and 1 W11387386 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78749
Wesley
Job Details: 10/28/2022
"Arrived onsite for irregular behavior, not consistently spinning out the clothes. Hot water was turned off to unit and had a saved long fill no fill error. Calibration shorted and did not complete as designed. Repeated attempts. Ordering the control to repair. ; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Austin, TX 78752
Luis
Job Details: 10/28/2022
Arrived on site. Powered unit on compressor powered on then off diagnosed a defective compressor ordering compressor and R600kit; ordrng 1 W11506635 (Access valve) and 1 W11635510 (Compressor) and 1 Wpw10143759 (Drier) and 1 R600kit (R600kit)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Austin, TX 78737
Leonardo
Job Details: 10/28/2022
Arrived on site to test unit for unit turning itself on. Test unit and couldnt duplicate the problem. Called Techline and per Techline they want me to replace the console. Ordering new console. SR#7734926085; ordrng 1 W11486769 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78729
David S
Job Details: 10/28/2022
Arrived on site for washing machine not spinning. I inspected the unit and work area. I put the unit into diagnostics and found no codes. I ran a diagnostics cycle and found it would short the control when the unit tried to change shift positions. I tested the actuator from the control and showed it reading Mohms when it should read kohms. I gained access to the actuator directly and found the same. I am ordering the actuator and control to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Austin, TX 78731
David S
Job Details: 10/28/2022
"Arrived on site for whirlpool washing machine making a screeching noise during use. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found the unit making the noise during spin speed changes, but goes away once the unit reaches speed. I inspected the gearcase and found no signs of an oil leak. I found signs of the belt slipping on the cam pulley and the belt being really loose. I swapped in a new belt and cam. I calibrated the unit and retested the spin. I found it is now working as designed with no more abnormal noise. I ///ed parts 104 service and /// ///174.75. Customer paid in full with /// autho 3WYWMF total ///301.75"
We serviced a
MAYTAG WASHER
Model WTW8500DC5
Near Georgetown, TX 78633
Maurice R
Job Details: 10/28/2022
Arrived onsite for for washer lid broke. On inspection the lid was cracked where the left hinges connects to the lid. Replaced the lid in ran the unit in diagnostics mode. The unit is working as designed. No water leaks detected during service. ///456.27 ///# 3C4H4T /// ///174.75 parts ///246.75 plus /// (///456.27)
We serviced a
LG RANGE
Model LTG4715ST/00
Near Georgetown, TX 78628
Lou
Job Details: 10/28/2022
"Arrived on site to inspect range oven control knob damaged. Upon further inspection, I found the knob selector support broken and could not make a good selection when using the oven. Customer advised that she was ///ed ///8 for the selector part. I ///ed the customer ///231.33 (///213.70+///) for service/////part. Customer paid in full with CC (///231.33 ///# VVN34K). I removed and replaced the selector and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KENMORE WASHER
Model 110.244223
Near Georgetown, TX 78628
Lou
Job Details: 10/28/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised the unit is leaking water and detergent onto the floor at the front the unit. I removed the cabinet from the unit and tested in a spin cycle and found the drain pump seals are bad and causing it to leak water. I ///ed the customer ///20/// for service//// fees and ///65.00 for the pump for a total including /// of ///293.09. Customer agreed to the repair and paid in full with CC (///293.09 ///# 3W934T). I removed and replaced the drain pump and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF2
Near Round Rock, TX 78681
Paul
Job Details: 10/28/2022
Arrived onsite for a refrigerator with the icemaker not working and a tab broke off. I found the icemaker with a piece broken off the rake causing it to jamb. I ///ed the CX parts ///174.51 /// ///195.25 total ///369.76 + /// to replace the icemaker. I replaced the icemaker and it went into a fill. The unit is working as designed. There were no water leaks present at the time of service. Call complete. ///400.27 ///# 4X3U34
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EBS1
Near Austin, TX 78732
Vincent
Job Details: 10/28/2022
"Arrived on site for dishwasher not working, inspected unit and work area. Entered diagnostics and found error codes F9E4 F8E1 F7E1 F6E1. Was motor was stuck, will need to replace the sump and motor. ///ed CX ///277.03 parts ///22/// ///////, CX agreed to repairs. Replace motor and tested unit is now operating as designed. No leaks where observed during service. Job completed. ///625.90 ///# YJ4439"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Georgetown, TX 78628
Paul
Job Details: 10/28/2022
"Arrived onsite for a washer giving an SD error and the basket will not spin. I found the basket not engaging. I was not able to remove the rotor bolt. I could get it to move but it would lock up. The basket would not budge on the shaft and it was badly rusted. I explained to the customer that the rotor, outer tub and the basket would need to be replaced. Due to the cost of the repair and the age of the machine the customer is going to /// a new washer. Call complete. ////// ///# FP434X"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Leander, TX 78641
Paul
Job Details: 10/28/2022
Arrived onsite for a washer that still leaks water periodically. I ran diagnostics and found the fill valve spraying water out the top. I ///ed the CX parts ///148.83 /// only ///65.76 total ///214.59 to replace the valve housing. I replaced the housing and tested the washer. All is working as designed. There were no water leaks present at the time of service. Call complete. //////232.29 ///# R3C434
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Paul
Job Details: 10/28/2022
Arrived onsite for a refrigerator that is still warning up to much in the FC causing water droplets to turn into ice cycles on the ceiling of the FC liner and frost to build up on all the product. I found a light frost layer on the top of product and ice cycles still on the ceiling. The CX stated it wasnt going into the real low subzero temps after the control kit was installed but it was still warming up at times only in the FC. I replaced the side door UI per our last conversation and charged the CX for the part only. I explained that the frost and ice should start disappearing if the issue is resolved. The CX stated he would call with the results in two weeks. Call complete. ///202.68 ///# 3H4V4L
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET2AHTXMQ01
Near Georgetown, TX 78628
Lou
Job Details: 10/28/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker tray being cracked and leaking water, I removed and replaced the ice maker and tested. Unit is operating as designed. Customer paid the remaining balance of ///173.82 with check #7574 (///173.82 CK Auth# 4EFR99). No water leaks observed during service, job completed."
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Austin, TX 78702
Wesley
Job Details: 10/28/2022
Arrived onsite for torn bellow. Found bellow will need to be replaced. ///ed ///168.72 for the part and ///288 service and ///. Uninstalled Butcher Block counter and disassembled top and front of unit to gain access to the bellow. Replaced bellow and fitted water connections. Reassembled and installed block counter. Tested unit for leaks and operation. Found unit now operating as designed. All checks good. Charged ///494.40 after /// ///# 4WRW4H 288070
We serviced a
WHIRLPOOL OVEN
Model KODT107ESS04
Near West Lake Hills, TX 78746
Wesley
Job Details: 10/28/2022
"Arrived onsite for upper broil element shorted. Also found l2 had no voltage at the main harness. So after ///ing and repairing the upper broil element, determined /// would be needed before further diagnostics could be made. Charged ///117 for the broil element and ///225.25 for the service and ///. Advised that after power is restored if there are apparent ongoing issues the control may be needed. ///370.49 ///# 334NV9 288010"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM2
Near Buda, TX 78610
Scott
Job Details: 10/28/2022
"Arrived on site for not dispensing water, found smart valve had failed . Replaced valve . Unit is now dispensing water . Part 18///, /// 148.30. Collected 366.20 ///O JTM934. No water leaks detected at time of service Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 10/28/2022
"Arrived on site to inspect refrigerator not dispensing water properly. Upon further inspection, the customer advised that the water filter indicator on the UI control was not working. I explained how the indicators function; at approximately 4 months the order light will come on and at approximately 6 months the replace filter light will come on. I tested the water dispenser and found water is dispensing, but at a very slow rate. I removed the filter and installed my filter bypass and retested and the unit is operating properly. I ///ed the customer ///23/// for service /// (minus the ////// previously paid), ///96.20 for the filter head and ///55.00 for the filter for a total including /// of ///271.92 (///423.46 with service fee). Customer paid in full with CC (///271.92 ///# V4CPYM). I removed and replaced the filter head and filter and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."