Near Pflugerville, TX 78660
Cliff
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the crisper section. Found temperature below freezing. Per tech lines instructions on similar issue in the past. Blocked airflow using foil tape to prevent some freezer air from entering the section which is causing the over cooling. All is working properly at this time and the leaks were found at time of service.
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site And found refrigerator in both sections is 70° Compressor is not running. Replaced inverter and they said no affect compressor is still not running. And seal system repair will need to be set to complete Refrigerator. Customer should be paying out of pocket but it supposed to be reimbursed by American home shield. ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (STUB) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator) and 1 WP2316878 (heater-pan) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/17/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for customer complaint of wall oven getting F8E0 error (Lower Fan Blower). Uninstalled unit and removed and replaced lower blower fan assembly. Reassembled and tested unit. Unit now works as designed. No other issues found.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/17/2019
WASHER GE GTW330ASK2WW Arrived on job for complaints of not starting. Found the lid lock not working. Replaced lid lock and test. No leaks detected at time of service
Near Austin, TX 78702
Wesley
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW8620HC0 Arrived onnsite and found unit operating as designed. Replaced cabinet with Scott. Unit is now cosmetically correct. Advised on repair.
Near Austin, TX 78733
Kevin
Job Details: 10/17/2019
OVEN KITCHENAID KEBU107SSS03 "Arrived on site and found oven will not enter a diagnostic cycle, replaced UI and started it on a preheat it and it reached temperature properly.
Near Austin, TX 78721
Scott
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KRSC503EBS01 "Arrived on site for no cool in fresh food . Freezer temps normal . Found soft fluffy ice on evap . Fan was hitting some frost . Defrosted evap. Moved thermostat ,replaced fan scroll w/ fan . No water leaks detected at time of service . Job complete."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site for unit not making ice. Customer also informed me that it is freezing food in the fresh food section. Found that the ice bin was half full of ice. Finally temperatures at 36° and 2°. Could not find any reason why it had stopped making ice. The bin was empty yesterday per the customer.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AS01 "Arrived onsite to install new magnetron, inverter and blower to wall/micro combo from prior visit’s diagnosis. Uninstalled unit and installed all all new replacements. Reassembled and tested unit. Unit now works as designed.
Near , TX 78619
Leonardo
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace sump and motor and will need to order new sump and Motor W11085683. ; ordrng 1 W11085683 (SUMP AND MOTOR )
Near Georgetown, TX 78633
David
Job Details: 10/17/2019
REFRIGERATOR MAYTAG GS5VHAXWY00 Arrived on site to diagnose a refrigerator that was not cooling the RC and only cooled Lower Freezer. Performed diagnostics and found Evap fan was not running at all. Evap was defrosted properly and all other functions performing correctly. Provided estimate for new Evap fan motor Replaced Evap fan motor. Tested function and fan motor is now blowing as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice bin and tested and the unit operated as designed. The old bin was damaged inside as plastic broke off where the auger teeth are located. No water leaks observed during service, job completed."
Near Lockhart, TX 78644
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install new doors. Installed freezer door and it tested good. Customer saw that the doors looked the same as the old ones the gaps between the liner and door are normal per tech line. Was not able to install fresh food door because right bottom hinge was defective had to much foam insulation causing the hinge to have an upper angle. Customer was ok with not installing the fresh food door because it looked the same as the original. Functions of both refrigerator doors tested good. Complete
Near San Marcos, TX 78666
Leonardo
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for upper rack falling and unit not closing correctly and upper rack running on tub. Test unit and found tub damaged in the left side and right side and back side. Also found front door panel damaged on the right and left side. Will need to order new tub WPW10681506 and new door panel W11165143 will need 2 hours and will need to determine if it’s covered under cosmetic warranty or not office to reschedule ; ordrng 1 2HOURS (2 HOURS ) and 1 CNOTES ( C NOTES ) and 1 W11165143 (DOOR PANEL ) and 1 WPW10681506 (TUB )
Near Round Rock, TX 78665
Cliff
Job Details: 10/17/2019
DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that is making thumping noises. Tested unit and found no mechanical failures at this time. Advised homeowner noise is coming from drum seam passing across rollers and his normal functionality for unit. No repairs are needed and all is working properly at this time.
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
FREEZER KITCHENAID WRV986FDEM01 Arrived on site and found power failure on display. Tested temps and found freezer at 31 and fresh food at 44. Ran test 4 and found unit lost power. Connected leads to power supply output and tested. I found unit shut off again but no voltage was lost to main control. Installed new control and tested. I found unit is still losing power and resetting. Called tech line and spoke to Kevin. Found freezer motor shorted causing failure. When attempting to access fan I found evaporator completely frozen. Unit will need to that to access evaporator to replace fan. ;
Near Bell, TX 76541
Arthur B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer drum not tumbling. Removed door and found belt broken. Removed and replaced belt. Reassembled and tested. Dryer now tumbles and heats as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78731
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL MAH4000AWW "Arrived on site and found customer is experiencing washer stopping intermittently during cycle, pressing the start button causes washer to continue. This may happen several times during each cycle. Spoke with Maytag tech line and they explained this could be caused by a faulty timer, control board, core start/stop switch.
Near Waco, TX 76705
Chase
Job Details: 10/17/2019
DRYER MAYTAG MEDB835DW4 Arrived on site customer complaint was dryer when I eat when I enter saver mode put my thermometer in the dryer dryer is heating perfectly fine can I find anything else wrong with the dryer let customer know
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker. Found ice maker not advancing without initiating cycle. Will need to replace complete ice maker assembly.; ordrng 1 W10882923 (ICE MAKER)"
Near Austin, TX 78759
Wesley
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and found unit sump had shorted. Replaced sump and motor.
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to install previously ordered parts.Removed and replaced the handle.Reassembled and allowed the customer verify the handle worked properly.Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDFE104DBL2 Arrived onsite to install new parts ordered by previous technician. Installed new sensor and ran diagnostics and dishwasher tested fine. Complete
Near Leander, TX 78641
Jonathan
Job Details: 10/17/2019
MICROWAVE KITCHENAID KMHS120ESS1 "Arrived on site for microwave having fault code F1-E4. Performed diagnostics and tested unit. Found slight humming noises when door is closed and fan turning on when door is opened. Disconnected high voltage relay and tested unit. Found no fault code and not running.Removed failed control and installed new. Assembled unit and tested operation. All tested good.
Near Temple, TX 76502
Chase
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Complaint was icemaker not making ice tested power at the icemaker is getting 120v Put ice maker to test mode was not working properly Replace icemaker ran test mode again it filled with water to customer to wait 24 hours before he gets a full Been of ice all lines are dry
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for not cooling. Measured temperature in RC and found at 39°. Measured temperature in FC and found at 28°. Performed diagnostics mode and tested thermistor and defrost circuit. Tested FC evaporator fan motor, found fan not activating. Gained access to ZRC evaporator and fan motor. Tested voltage to fan and found present. Found failed evaporator fan motor. Tested ice maker fault codes and found E-1 no cool. Cycle ice maker and found it completed cycle. Ran fill test and found all operations on ice maker completed. Will need to replace evaporator with defrost sensor.Removed failed evaporator fan and installed new. Tested fan operation. All tested good, no water leaks detected."
Near Austin, TX 78727
Tyler B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for unit not spinning, found belt broke, removed and used repair kit an tested good"
Near Waco, TX 76712
Chase
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site install the new door put all the shelves back in
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and delivered drain hose to customer. Customer is going to replace entire drain line due to the routing of the line causing more kinks throughout the run. Job complete
Near Austin, TX 78738
Andy
Job Details: 10/17/2019
WINE COOLER KITCHENAID KUBL304EBS00 Arrived on site for wine cooler humming. Found all sounds and operations to be normal. Instructed customer on use and care and practice for best performance and on unit operations. No water leaks present at time of service.
Near Austin, TX 78744
Robert
Job Details: 10/17/2019
WASHER GE GTW680BSJ6WS Arrived on job for complaints of shaking. Found tub out of round. Will need tub. ; ordrng 1 PART (316 ON TUB MOTOR PAGE )
Near Hutto, TX 78634
Cliff
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Tested unit and found water shut off at wall. Turned on water and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Driftwood, TX 78619
Leonardo
Job Details: 10/17/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site to test unit for rattling noise. Found that a rattling noise was present. Replaced convections fan and blower. Tested unit, unit test good at this time, job complete"
Near Austin, TX 78759
David
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Arrived on site to install previously diagnosed parts. Installed new updated icemaker per service pointer. Tested and was able to verify proper cycling. Call complete. No water leaks found at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and inspected refrigerator and found freezer drain is blocked with ice. There is an ice sheet on the bottom of the freezer. Disassembled freezer and cleared drain from top and bottom with steamer. removed rear panel and insured P-trap is clear and no further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit not rinsing, found cold side of water valve was not working, I replaced valve, unit tested good."
Near New Braunfels, TX 78130
Richard
Job Details: 10/17/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer not draining. Ran diagnostics and found error codes F2E1 stuck key pad F9E1 long drain. Put in drain mode and pump did not come on it was really hot too touch. Control board did not respond properly. Replaced pump and control board. Washer tested good no leaks detected. Complete
Near Austin, TX 78728
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for the refrigerator with a no ice condition with the FC ice maker. I found 123VAC to the ice maker and the motor not turning. I replaced the ice maker and the unit went thru a harvest cycle, filled, and is working as designed. Call complete."
Near Austin, TX 78751
Joseph C.
Job Details: 10/17/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site for “chattering noise, when drawing water from dispenser” complaint. Inspected unit and adjusted water flow with no differences. Ordering new valve to hinge supply tube, dual valve, reservoir and dispenser No leaks detected, at time of service.; ordrng 1 W11168758 (reservoir) and 1 WPW10674102 (tube-water)"
Near Austin, TX 78746
Leonardo
Job Details: 10/17/2019
MICROWAVE JENN-AIR JMW2430DS04 "Arrived on site to test unit for not starting. Tested unit and found the door was not properly closing to allow microwave to start. Adjusted hinges to door. Tested unit, unit test good at this time. Job complete"
Near Austin, TX 78731
Kevin
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KSSC42FKS00 "Arrived on site and found fresh food temp is 51 degrees, and freezer is -10. Found ice blocking return air, ice may be a random occurrence or the beginning of a repeating issue. No water leaks detected at time of service, job complete"
Near Austin, TX 78730
Scott
Job Details: 10/17/2019
DRYER LG dle8377nm "Arrived on site for loud dryer . Took dryer drum out found a file , some bullet heads , couple fence staples . Removed obstructions . Rollers, pulley, and motor all checked good . Put dryer back together , tested unit all checke normal . Noise has gone away .
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site to diagnose a refrigerator that is not producing ice. Found E2 icemaker motor error saved through diagnostics. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
David
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site to diagnose a dishwasher with a hanging top rack. Examined unit and found the adjusters and clips on top had failed and broken off, causing rack to fall. Replaced the top rack adjusters and positioners. Retested unit and all is now working as designed. Rack moves freely and locks at proper height. Call complete."
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
MICROWAVE IKEA IBMS1456XS0 Arrived on site to replace button holder for microwave. Found buttonholed are too small and no others available. Repaired holder instead of replacement and tested unit. Found all is functioning properly at this time. Only remaining labor paid today.
Near Buda, TX 78610
Kevin
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Arrived on site and inspected refrigerator and found left fresh food handle is not attached properly. Reset handle and it is now correct, no water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 10/17/2019
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to install previously diagnosed and ordered part. Per techlines recommendations, I removed and replaced the Ignitor harness and tested. The unit operated as designed as it ignited and maintained heat properly. No gas leaks detected during service, job completed."
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and tested operation. I found heater failure, sump and motor failure. I also found upper rack roller broken and stop missing. Unit will need new sump, heater, adjuster and stop to repair. ; ordrng 1 W10712395 (adjuster) and 1 WPW10508950 (stop)"
Near Round Rock, TX 78681
Lou
Job Details: 10/17/2019
WASHER LG WM3570HVA "arrived on site to inspect washer off balance. Upon further inspection, the customer advised that they had the outlet checked and found that the unit cord is bad and have to hold it in a certain position for the unit to operate. I was able to use my tool bag to position the cord to test the unit. While in spin mode, I could hear something knocking inside the unit. I removed the front panel and found that the right two counterweight bolts were not secured/mounted properly. I removed all four bolts and the counterweight and reinstalled it correctly and bolted it down. Retested the unit and it operated as designed. I advised the customer that the power cord needed to be replaced as it’s a safety issue/fire hazard and can short out at any time. Customer advised they would purchase a new cord and install it themselves. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Arthur B.
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived onsite for customer complaint of OTR microwave making loud noises. Tested unit multiple times and was unable to replicate issue. Customer advised noise has stopped 2 days ago. Advised possible debris has work its way out of blower fan from install. Unit works as designed. No other issues found.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for unit with red flames, replaced caps and tested and still had issue, tighten all gas connections and tetsed good. No gas leaks on site"
Near Austin, TX 78732
Andy
Job Details: 10/17/2019
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site for ice machine not making ice. Upon arrival customer showed video of empty ice machine with pump noise and all lights on. Went to ice machine and found full of ice and found no failures.No water leaks present at time of service.
Near Austin, TX 78747
Robert
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on job for complaints of not cooling and noise. Found freezer frozen. Defrost and found wire to heater not connected. Corrected wire issue.
Near Georgetown, TX 78633
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator not dispensing ice. I found the ice clumped in the bin jamming the motor. I removed the ice from the bin and tested the auger. The unit is working as designed. I went over dumping the ice bin every two weeks with the customer if the ice hasn’t been used. Call complete.
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and tested operation. I found fault for owi sensor. Installed new owi. Ran diagnostics and found unit working properly. Instructed customer that with liquid soap there is build up when dishes are too clean going into dishwasher and if the water is not hot enough. Instructed customer to just scrape food from dishes and place in dishwasher to allow soap to activate properly. Also instructed to run the hot water at the tap prior to starting a cycle to ensure incoming water temperature is hot enough for cycle. Unit working as designed. Job complete
Near Leander, TX 78641
Lou
Job Details: 10/17/2019
WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer not filling with water. Upon further inspection, I placed the unit in diagnostics showing no error codes. I continued with testing and the unit operated as designed. I tested the valve in manual test mode and found that the cold water valve is not functioning. I removed and replaced the valve and calibrated the the unit. Retested in manual test mode and the valve is functioning. I tested in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 10/17/2019
RANGE GE JGB720SEJSS Arrived on site for range oven not heating. Inspected unit and work area. Tested operation. Found no amp draw to ignitor. Tested amp draw resistance and found opened. Removed failed ignitor and installed. Tested unit and found no voltage out of relay on control. Removed failed control and installed new. Tested unit. All tested good.
Near Nolanville, TX 76559
Al
Job Details: 10/17/2019
WASHER MAYTAG MVWB765FW2 Arrived to inspect clicking noise on agitation cycle.Confirmed the complaint and ran test mode and issues continued.Removed and replaced the agitator and issue stopped.Customer satisfied All water lines were dry at the time of service.Job complete
Near Buda, TX 78610
Brandon
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of ice maker leaking, found water valve dripping and fill tube frozen, I replaced valve and fill tube."
Near Round Mountain, TX 78663
Brandon
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0 "Arrived on site for customer complaint of water having a sweet taste, I inspected water reservoir and couldn’t see anything obvious, I quoted customer for reservoir replacement, but couldn’t guarantee it would solve the problem.
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of error code, found error codes F8e1 f0e5 in diagnostic mode, found failed water valves, I replaced valves, unit tested good."
Near Dripping Springs, TX 78620
Robert
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KUBR204ESB00 Arrived on job for complaints of noise. Found cover allowing water to drip onto lower fan and then freezing causing off balance. Please send RJ. ; ordrng 1 W10802010 (cover-evap) and 1 W10854409 (motor-evap)
Near Jarrell, TX 76537
Al
Job Details: 10/17/2019
WASHER MAYTAG MHW5630HW0 "Arrived to inspect washer and discovered the shipping bolts were still in the unit, causing the unit to walk across the room.I removed and tested the unit and unit tested as designed.Job complete"
Near Manor, TX 78653
Joseph C.
Job Details: 10/17/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site for “broken door hinges” complaint. Inspected unit and found door hinges faulty. Removed and replaced door hinges. Unit is performing as designed.
Near Austin, TX 78748
Leonardo
Job Details: 10/17/2019
OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site to test unit for not getting up to temperature. Tested unit to get 350, calibrated unit to plus 30, unit got up to 357. Unit test good, no issues. Job complete"
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW8700EC1 "Arrived on site for customer complaint of unit not washing properly, found wash plate slipping, replaced washplate, unit tested good."
Near Blanco, TX 78606
Brandon
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of low ice level, found ice maker fan running in diagnostic mode but not in normal use. Ordering controls, fan motor, ice maker, and repair kit for liner cracking. ; ordrng 1 8201700 (repair kit) and 1 W10832970 (cntrl-elec) and 1 W10833801 (fan) and 1 W10898445 (cntrl-elec) and 1 W11109572 (ICE MAKER) and 1 W11171229 (CONTROL) and 1 W11224256 (CONTROL)"
Near Austin, TX 78732
Andy
Job Details: 10/17/2019
DRYER LG DLE7200WE Arrived on site for dryer flow sense code. Upon arrival customer informed customer stated that code would come up and the check lint light would come on and that lint screen was clean. Customer pulled out lint screen to show me and it was full. Customer removed lint and placed lint screen back. Tested unit and all operations are normal. Found no codes or lint light coming on.
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ02 Arrived on site and tested operation. Customer stated she cycled the breaker and the display came back on and has worked for that past 3 days. No faults in memory and all functions test good. Instructed customer that if the issue returns to please leave unit in failed state so that the cause of the failure can be identified. Job complete
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
MICROWAVE KITCHENAID KMHS120ESS8 Arrived onsite for the microwave that was making noise. Mr stated the noise was coming from the fan when it was in use but it stopped and sounds normal now. I tested the fan and it is functioning as designed. I suspect something came down the vent pipe and it blew itself out. The unit is working as designed. Call complete.
Near The Hills, TX 78738
Andy
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 Arrived on site to install previously diagnosed parts. Upon arrival customer informed that she attempted to remove ice and possibly damaged drip pan and evaporator cover. Inspected and found damage. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11211387 (EVAPORATOR COVER ) and 1 WPW10537710 (DRIP PAN)
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/17/2019
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site to test power from the wall, found power was correct. Tested unit and got F1 E6 error code. Contacted tech-line to report power was coming in correctly. Tech-line advised to check fuses and appliance manger file number 7726009203. Tested unit, Found that inverter board was burnt out. Replaced inverter board, magnetron, filter board, power supply board, and appliance manager. Test unit cooked 5 different foods. Unit working as designed at this time. Job complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for compressor failure. Removed failed compressor,installed a new compressor and a uv drier. Evaporator was already replaced when tech support advised to replace due to leak at manufacture weld joint. Vacuumed system down for 30 min,unit held vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for unit leaking water while not in use, found valve leaking in to tub. Removed and replaced valve and tested good. No leaks on site"
Near San Marcos, TX 78666
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for the refrigerator freezer compartment has frost build up. Upon inspection found that the freezer door gasket was not sealing properly. Applied heat to the gasket using a heat gun and stretched out gasket to make it seal better. Gasket is now sealing and freezer door tested good. Ran diagnostics and all functions tested good. Complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/17/2019
OVEN WHIRLPOOL WFE505W0HB1 Arrived on site for “F1E0 error code” complaint. Inspected unit and found bake relay shorted. Removed and replaced ted unit. Unit is performing as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE334GPS0 arrived on site to inspect dishwasher with no incoming water. I placed the unit in diagnostics showing error code F6E1. I cleared the code and continued with testing. The unit did not dispense water into the tub. I verified the switch was good and found the switch arm was not engaging with the switch. I checked the float inside the tub and found a large piece of debris wedged under the float. I advised the customer of my findings and removed the debris and retested. The unit operated%2
Near Granger, TX 76530
Cliff
Job Details: 10/17/2019
WASHER AMANA NTW4516FW2 Arrived on site to diagnose a washing machine that will not complete cycles. Found capacitor not wired causing motor not to run. Rewired capacitor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 10/17/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine not making ice. Customer stated that unit was installed yesterday and didn’t make ice until she reset circuit breaker and adjusted drain line. Found unit full at time of service. Inspected insulation. Performed diagnostics mode and tested all operations. All passed. Spoke with customer on user care guide. All tested good, no water leaks detected."
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
ICE MACHINE WHIRLPOOL KUID508HPS00 Arrived on site and tested operation. Ran diagnostics and found all functions test good. Heat coming from unit is normal and unit is turning off and on properly. Unit operating as designed. Job complete
Near Austin, TX 78717
Lou
Job Details: 10/17/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven display. Upon further inspection, I found that the oven display was not functioning properly and had black lines running side to side. The unit is operating as designed, but the display is bad. I attempted to clear the display by turning the power off at the breaker, but it did not correct the issue. I am ordering the console ordrng 1 W11351998 (CONSOLE)"
Near Austin, TX 78758
Paul
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the dispenser drawer and ran a quick wash test cycle with the extra rinse turned off. The unit completed the cycle and worked as designed with no leaks from the drawer. I ran a second quick wash cycle with the extra rinse option turned on and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/17/2019
RANGE WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range not heating in oven and shorted in back. Found black power wires shorted out. Removed an replaced harness and installed customer provided power cord. Reassembled and tested. Unit now works as designed. No other issues found.
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator not cooling. Now the freezer is no longer freezing. And fresh food compartment is still not cooling. Sr# 7726009226. Called tech line and found that the compressor was not working.
Near Austin, TX 78723
Joseph C.
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site for “unit keeps tripping breaker” complaint. Inspected unit and found unit on 15 ampere arc fault breaker. Notified customer that he should raise the amperage of arc fault breakers to maximum allowable value. 20 amperes is the maximum value. Unit was not completely installed(drain line and water lines not installed.
Near Austin, TX 78704
Wesley
Job Details: 10/17/2019
REFRIGERATOR ELECTROLUX EI32AR65JSI Arrived on site and cleared Evap drain tube. All checks good.
Near Austin, TX 78753
Joseph C.
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “water leaking when bleach is put in” complaint. Inspected unit and found bleach drain, in tub ring, to be clogged with detergent and softener. Cleared blockage and instructed customer on proper application of detergents, softeners and bleach. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and tested operation. Inspected fuses and harness. I found harness has shorted at the terminal block. Installed new harness and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78665
Al
Job Details: 10/17/2019
WASHER MAYTAG MVWX655DW0 Arrived to inspect unit not agitating.Confirmed the wash plate was loose and not allowing proper agitating.Tighten the screw and tested the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
DRYER MAYTAG MEDB835DW3 Arrived onsite for the dryer that is noisy. I found the noise coming from the blower housing. I tried adjusting the housing and could get the noise to stop for a while but then it would move from heat and start making the noise again. Need to replace the blower housing and the wheel. Ordering W11246350 HOUSING and marking the prescreened wheel as UORV and 1 W11246350 (HOUSING)
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
DISHWASHER GE DDT595SSJOSS Unit will allow me to select a cycle but it will not except and start the unit. Unit will need a lower control board and possibly a user interface.
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and got an F0E2 over suds error.Confirmed with customer on detergent usage.Customer admitted to using a cup and a half in each load.I calibrated the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78664
Al
Job Details: 10/17/2019
RANGE WHIRLPOOL WGE745C0FS01 Arrived to inspect dented cooktop.Confirmed the complaint and removed and replaced it.Photographed it Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/17/2019
WASHER LG WT1701CV "Arrived on site for washer making loud noise durning spin cycle. Performed diagnostics mode and tested unit on high spin operation. Found unit continues to come off balance. Inspected gearcase and clutch. Found failed bearing on gear case. Inspected suspension rods and found damage due to failed gearcase.
Near Buda, TX 78610
Robert
Job Details: 10/17/2019
WASHER MAYTAG MVWX655DW0 "Arrived on job for complaints of not spinning. Found damaged gearcase, wash plate and clutch.
Near Austin, TX 78730
Scott
Job Details: 10/17/2019
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site for microwave not heating . Found mag not engaging Believe it’s a switch issue . ; ordrng 1 WP8185271 (brkt-mount)"
Near Austin, TX 78705
Wesley
Job Details: 10/17/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for no heat condition. Found unit ignitor operating and drawing over 4 amps but then cutting out. Flame sensor has continuity. Cutoffs are good. New coil did not change function. Ordering flame sensor and burner assembly1 W11309727 (BURNER) and 1 WP338906 (sensor)
Near Meadowlakes, TX 78654
James
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and installed new control kit and thermistor harness. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site to repair damage done to dishwasher door. Found right side of door out of place in its hinge. Removed outer panel to access door hinge. Placed right side of door in its proper place. All operations are now normal. All water connections are dry.
Near Blanco, TX 78606
Brandon
Job Details: 10/17/2019
MICROWAVE AMANA AMV2307PFS3 "Arrived on site for customer complaint of damage to door, I replaced door, unit tested good."