Near Round Rock, TX 78665
Jimmy J.
Job Details:
03/09/2021
REFRIGERATOR WHIRLPOOL KBFS25EWMS3
Arrived on site for NOT MAKING ANY ICE- NOT DISPENSING ANY WATER. Found water turned off behind the fridge. Once water was turned on they requested a new water filter. Replaced water filter and purged filter. Tried jumping ice maker and found the ice maker motor had failed.
Near New Braunfels, TX 78132
Jacob
Job Details:
03/09/2021
DRYER WHIRLPOOL WED5620HW
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete
Near Georgetown, TX 78628
Tommy
Job Details:
03/09/2021
MICROWAVE KITCHENAID KCMS1555SSS1
"Arrived onsite for for microwave not heating. .; ordrng 1 8206282 (Wiring harness)"
Near Hutto, TX 78634
Jimmy J.
Job Details:
03/09/2021
MICROWAVE WHIRLPOOL WMH78019HB3
Arrived on site for F21 ERROR CODE WHEN USING VENTHOOD. Placed in diagnostics and F2E1 and F4E9 came up. Removed control and installed new control. Heated microwave with cup of water and heated as designed. Vent fan operating as designed. No errors displayed. Job completed.
Near Georgetown, TX 78626
Tommy
Job Details:
03/09/2021
OVEN WHIRLPOOL WFC150M0EW3
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and tested. Unit is operating as designed. Job completed.
Near San Marcos, TX 78666
Jacob
Job Details:
03/09/2021
DISHWASHER WHIRLPOOL WDT710PAHB0
Arrived onsite for to replace parts ordered by previous tech. Replaced both parts. Tested unit. Unit tested good. No leaks at this time. Job complete.
Near Round Rock, TX 78665
Jimmy J.
Job Details:
03/09/2021
WASHER WHIRLPOOL WFW9550WR00
Arrived on site for STARTS IT AND IT COMES ON FOR A COUPLE MINS/FILLS W WATER AND THEN SHUTS OFF IN ABOUT 5 MINS AND >>. Placed in diagnostics and got F20 error code. Checked hose to pressure switch and no kinks found. Screens werent clogged at the valves. Both valves were opened to max. No leaks in hoses. Pressure switch may be faulty otherwise the washer is running as designed. Job completed.
Near Spicewood, TX 78669
David Z
Job Details:
03/09/2021
DISHWASHER GE GDT720SSF4SS
"Arrived on site to follow up on dishwasher not filling after repair. Ran unit and heard no water coming in, and drain pump always running. Found connector for flood switch was not fully engaged and seated. Forced connector in. Unit began filling immediately. Call complete."
Near Lakeway, TX 78738
Leonardo
Job Details:
03/09/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived on site to test unit for unit not getting water. Test unit and found valve not connected. Secured connection test unit and unit test good job complete.
Near Spicewood, TX 78669
David Z
Job Details:
03/09/2021
REFRIGERATOR KITCHENAID KBFS22ECMS00
"Arrived on site for refrigerator not making ice. Found unit would cycle but not fill. Removed icemaker and found chunks of ice in the fill tube. Melted down ice in fill tube. Retested and was able to get unit to fill properly.
Near Austin, TX 78758
Justin
Job Details:
03/09/2021
REFRIGERATOR GE TBX18GABARWW
Arrived on site for leak in ice maker. Upon further inspection I found fill tube frozen over and when IM calls for water it would leak out the back of the unit where the fill tube connection is. I thawed out the fill tube with my steamer and cycled IM again. Unit is no longer leaking and working as designed. No more leaks observed after service. Call complete.
Near Austin, TX 78750
Paul
Job Details:
03/09/2021
WASHER MAYTAG MHW5630HC0
"Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the tub, rotor, and stator. When replacing the parts the heater bolt broke. The heater will need to be replaced before the unit can be tested. Ordering W11314664 heater. Office to RS.; ordrng 1 W11314664 (Heater)"
Near Georgetown, TX 78633
Lou
Job Details:
03/09/2021
RANGE WHIRLPOOL WFE770H0FZ2
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and membrane failures from the unit being installed correctly, I removed and replaced the main control and membrane and tested the unit. Unit is operating as designed. Job completed."
Near Austin, TX 78735
Leonardo
Job Details:
03/09/2021
MICROWAVE GE PT970SR3SS
"Arrived on site to test unit for microwave not having power. Found bad fuse, will need to replaced fuse and mag cap and diode. Office to reschedule 2 hour job. ; ordrng 1 WB02X11243 (Filter board)"
Near Spicewood, TX 78669
David Z
Job Details:
03/09/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site to install previously diagnosed parts. Installed Ui, main control, deli control and deli drawer. Retested unit and most features are back online, but deli control is still not allowing you to change settings. . Ordering ice box fan, led control and power supply to cover DC voltage items. ; ordrng 1 WPW10624574 (Power supply) and 1 W10804160 (LED control) and 1 W10846539 (Ice Box fan)"
Near Georgetown, TX 78626
Tommy
Job Details:
03/09/2021
WASHER WHIRLPOOL WFW9200SQ00
"Arrived onsite for washer making loud noise. Upon arrival found unit operating as designed. Tested shocks and motor found unit is operating correctly.Job Completed."
Near Round Rock, TX 78681
Jimmy J.
Job Details:
03/09/2021
DISHWASHER WHIRLPOOL WDF331PAHB0
"Arrived on site to install previously diagnosed parts. Removed hose. Installed new check valve hose and main hose. Placed dishwasher in diagnostics and ran through a full diagnostics cycle. No leaks detected. Dishwasher draining as designed. Informed customer that because the check valve hose was missing there was also a clamp missing. With this, I used zip ties to secure the hose at the disposal connection to ensure it would not come loose. Customer was appreciative that we made the extra measure. No leaks detected after securing hose to disposal. Job completed."
Near Austin, TX 78749
Leonardo
Job Details:
03/09/2021
OVEN WHIRLPOOL WFG505M0BS3
Arrived on site to replace board and igniter. Replaced both parts test unit and unit heating to 350 job complete.
Near Leander, TX 78641
David S
Job Details:
03/09/2021
REFRIGERATOR GE TFX22JRBBWW
"Arrived on site for fridge not cooling all the way. I inspected the unit and work area. I gained access to the evaporator and found a partial frost pattern. I found the compressor and fans not on, I moved the cooling setting to coldest and everything turned back on. I found the fans working. The call needs to be reschedule for during the week so we can call ge techline and properly diagnose the fridge. ; O-emld tckt"
Near Austin, TX 78745
Leonardo
Job Details:
03/09/2021
DISHWASHER WHIRLPOOL KDFM404KPS0
Arrived on site to test unit for damaged front panel. Replaced panel test unit and unit test good job complete.
Near Kyle, TX 78640
Jacob
Job Details:
03/09/2021
WASHER WHIRLPOOL WTW4955HW1
Arrived onsite for unit making noise. Tested unit. Heard grinding during one particular stop when changing gears. Checked unit underneath. Noticed that cam was grinding when turning by hand. Replaced cam and actuator. Tested unit in quick wash cycle. No noise issues at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details:
03/09/2021
REFRIGERATOR KITCHENAID KSSS42QHX00
"Arrived on site to install previously diagnosed and ordered part. Due to the FC evaporator motor failure, I removed and replaced the motor and tested. Unit is operating as designed.No water leaks observed during service, job completed."
Near Round Rock, TX 78664
Jimmy J.
Job Details:
03/09/2021
WASHER AMANA NTW4516FW3
Arrived on site to install previously diagnosed parts. Removed gear case and installed new gear case. Installed new belt and cam. Placed in diagnostics and washer is running as designed. Job completed.
Near San Marcos, TX 78666
Jacob
Job Details:
03/09/2021
DRYER WHIRLPOOL WED7500GC0
Arrived onsite for door not staying closed when in use. Tested unit. Found that strike was bad. Replaced strike. Tested door. No issues at this time. Job complete
Near Manor, TX 78653
Scott
Job Details:
03/09/2021
REFRIGERATOR WHIRLPOOL WRT108FZDB02
"Arrived on site for no cool fridge . FZ 20 ,fresh room temp. Found big ice ball on welds of evap . Will need sealed system . Ordering compressor and evap . Returning with us dryer and port lock ring kit . Can we checke entitlement? Weiggh 3 hrs . Call to set return.; ordrng 1 AUTHO and 1 CNOTES and 1 LOCKRINGKIT and 1 W10836706 (EVAP) and 1 W11092625 (COMPRESSOR ) and 1 WEIGH3HRS"
Near Cedar Park, TX 78613
David S
Job Details:
03/09/2021
DISHWASHER GE GDF520PGJ2BB
Near Austin, TX 78728
Justin
Job Details:
03/09/2021
MICROWAVE WHIRLPOOL WMH53521HZ4
"Arrived on site for MW that was sparking. Customer stated the spark only happened one time and it was at the bottom of the unit. Upon further inspection I found there was excessive grease on bottom of unit. I gained access to turn table motor and found the turntable motor, harness, and bottom plate of MW all burnt. It appears they had a small grease fire under their unit and it caused the burn.
Near Luling, TX 78648
Jacob
Job Details:
03/09/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS02
"Arrived onsite for unit not making ice and door not opening correctly. Tested door. Door was opening as designed. Put in new ice maker. Ice maker was still not getting power, and food in freezer are getting frozen. Ordered parts. Please call Techline on next visit. Office to reschedule ; ordrng 1 WPW10120827 (cntrl-elec) and 1 WPW10356039 (cntrl-elec) and 1 WPW10594329 (control DAMPER) and 1 WPW10631452 (cntrl-elec)"
Near Leander, TX 78641
David S
Job Details:
03/09/2021
MICROWAVE WHIRLPOOL WMH54521JZ0
Arrived on site for microwave making a noise and not heating. I inspected the unit and work area. I tested the unit and I could hear the magnetron making a horrible noise. I inspected the wiring and found no burnt or damage wiring. The magnetron is on order we havent received it yet. The office will reschedule when we have the magnetron. ; O-emld tckt
Near Pflugerville, TX 78660
Scott
Job Details:
03/09/2021
MICROWAVE WHIRLPOOL WMH31017HS6
Arrived on site and replaced cavity themosat after double checking original diagnostics. Found t-stat had failed . Replaced and unit powered on . Unit is heating to WP specs . Job complete
Near Leander, TX 78641
David S
Job Details:
03/09/2021
WASHER WHIRLPOOL WFW5620HW0
Arrived on site for washer leaking. I inspected the unit and work area. I found fault code f5e2 door lock error. I inspected the hoses and bellow. I found the bellow torn and leaking. All other hoses are free of holes and damage. I activated the door lock and found it working as designed. I am ordering the bellow. I spoke to the customer about the operation of the unit and the limits of what it can and cannot wash. . ; ordrng 1 W11314648 (Bellow)
Near Georgetown, TX 78633
Lou
Job Details:
03/09/2021
MICROWAVE WHIRLPOOL WMH32519HZ5
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit venthood light continuously going out, I removed and replaced the main control and tested and unit failed again as the light blew out. I removed and replaced the harness and retested and the unit is operating as designed. Job completed"
Near Robinson, TX 76706
Jonathan M
Job Details:
03/09/2021
MICROWAVE WHIRLPOOL UMV1160CS9
"Arrived on site to install previously diagnosed parts. Replaced the door and tested the unit. Unit still left the cavity light on and would not start a cycle. Disassembled unit and found the spring and the clip that engage on the secondary switch had fallen off causing the switches not to be engaged when closing the door. Reset both clip and spring and tested unit. Unit is heating, counting down, and is working as designed. Call complete."
Near Georgetown, TX 78633
Lou
Job Details:
03/09/2021
DISHWASHER KITCHENAID KDTE234GPS0
"Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failure, I removed and replaced the the assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed.
Near Austin, TX 78728
Justin
Job Details:
03/09/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03
Arrived on site for wall oven with intermittent UI failure. Customer stated the UI will intermittently not work and will not respond to touch. He stated when he cycles the power it will begin working again. I found a bad UI. I cycled power at breaker and installed a new UI. I cycled power back on and unit now working as designed. I advised customer he needed to connect unit to WiFi. Call complete.
Near Woodway, TX 76712
Jonathan M
Job Details:
03/09/2021
RANGE JENN-AIR JGRP436HL00
"Arrived on site for arrange that still has no ability to bake or broil. Inspected unit and work area. Tested the unit and found the user interface was attempting to start a bale and broil cycle. However, gas never entered the unit nor did the igniters click. Spoke to CS and was advised to check the TOD sensor on the unit. Attempted to pull out the unit and found the unit was too heavy to remove. Spoke to DW and was advised to order a second technician to return. Ordering parts except for the door valve that could be causing this issue and office will need to schedule a return trip for two technicians for upcoming service. ; ordrng 1 CNOTE (TWO TECHS) and 1 W10859573 (sensor TEMP PROBE) and 1 W11356248 (CONTROL) and 1 WP4450249 (thrmst-fix TOD)"
Near Bellmead, TX 76705
Jonathan M
Job Details:
03/09/2021
REFRIGERATOR FRIGIDAIRE FFHS2622MSYA
Arrived on site for a refrigerator thatÂ’s leaking water into the ice bin. Inspected unit and work area. Because revise that the unit does make ice with that he thinks that it leaks somewhere. Checked unit and jumped the icemaker. Found the unit icemaker running but skipping back in certain spots during the cycle possibly causing the fill portion to continue to run. Replaced ice maker and tested unit. Unit is now working as designed. Call complete.
Near Waco, TX 76710
Jonathan M
Job Details:
03/09/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM02
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to replace the evaporator and found the evaporator had a hole in it where the lines bend to reach the capillary tube. Reordering parts and office will need to schedule return visit due to needing 3 hours for job. ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
Near Copperas Cove, TX 76522
Tyler
Job Details:
03/06/2021
REFRIGERATOR FRIGIDAIRE GLHS37EHSB
Arrived on site for refrigerator freezing everything in the fresh fruit section. Upon arrival I was able to verify that the freezer temp were within range of where they were set out to 0° and the freezer was roughly between zero and five when Temp checked. You have a fine in the freezer it was roughly 26° upon arrival even though the temperature set was at 37. I found there was a lot of ice buildup that had frozen around the damper motor causing it to stick open allowing too much cold air to go in to the fresh food section I was then able to replace the damper motor and then reassemble the unit to verify that it is functioning as designed in opening and shutting as needed the customer also stated on arrival that they were having a water dispenser issue but upon further investigation I found the dispenser was working fine but the pressure from the water filter seem to be a little low due to the fact that the water filter was a few years old and hadnt b
Near Austin, TX 78759
Scott
Job Details:
03/06/2021
RANGE KITCHENAID KGSC308LSS0
Arrived on site for right side burners with lower then normal flames . Adjusted front burner and got better flame cone . Back burner wouldnÂ’t adjust . No gas leak detected at time of service. Job complete .
Near Temple, TX 76501
Kayman
Job Details:
03/06/2021
WASHER WHIRLPOOL MVWC565FW1
Arrived onsite for washer not spinning or washing. Upon inspection I found F7E2 and F7E1 errors for shifter and basket speed. I inspected the shifter and all checked good. I ran a auto diagnostics cycle and found the cold water was not engaging. Only hot water entering the unit. I found the shifter would not shift into agitation. I will need to order he inlet valve(W11038689) and return with the shifter for repair. Other parts Incase needed. I inspected he gear case and it looked good no oil present. May need AUTHO if control ends up being needed. ; ordrng 1 W11038689 (Inlet valve)
Near Killeen, TX 76542
Wesley
Job Details:
03/06/2021
WASHER WHIRLPOOL WTW4816FW2
Arrived onsite for low flo after storm. Found valves operating perfectly. Recalibrated unit and tested. All checks good. Advised customer on reset option.
Near Jarrell, TX 76537
Cliff
Job Details:
03/06/2021
MICROWAVE WHIRLPOOL WMH78019HZ0
Arrived on site to replace interlocks on microwave. Installed updated interlock kit and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
David Z
Job Details:
03/06/2021
COOKTOP JENN-AIR JGC6430ADB
"Arrived on site to diagnose cooktop that customer says is sparking but taking forever to light. Checked burners and found all are good and sparking good. When you turn on the gas you do not hear a hiss or smell gas. You have to leave valve open until eventually gas comes. Once it runs you can use all burners. No other gas appliance in the house is having any issues at all. Regulator must be bad / clogged since supply is good and its not isolated to one burner. Ordering PSP regulator. Office to schedule when we have regulator.; ordrng 1 W11170853 (Regulator)"
Near Georgetown, TX 78628
Lou
Job Details:
03/06/2021
RANGE WHIRLPOOL WFE540H0ES0
"Arrived on site to install previously diagnosed and ordered part. Due to the element failure, I removed and replaced the bake element and tested. Unit is operating as designed. Job completed"
Near Killeen, TX 76543
Wesley
Job Details:
03/06/2021
MICROWAVE WHIRLPOOL GMC305PDS07
Arrived onsite and found display fried from power surges during the storm. Attempted reset to correct. Will need display but boards
Near Liberty Hill, TX 78642
Lou
Job Details:
03/06/2021
COOKTOP KITCHENAID KECC667BSS02
"Arrived on site to inspect cooktop not heating. Upon further inspection, I found that when turning the burners/elements on, they would not come on. I tested voltage at the outlet and found 240V. When I went to plug the power cord back in, I found that the front piece of the outlet was stuck to the power cord. The front piece was broken off at the rivet. I was able to get the power cord plugged in securely and tested the cooktop and it is operating as designed. I advised the customer of my findings I recommended that the customer have an electrician replace the outlet. Unit left unplugged for safety, job completed."
Near Georgetown, TX 78633
Lou
Job Details:
03/06/2021
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived on site to inspect refrigerator temps. Upon further inspection, I found a large block of ice on the RC evaporator. Found the FC section is cooling good. I am ordering the hv control, evaporator motor harness, shims, clamps and a CNOTE-LSO PER CUSTOMER REQUEST AND TRAINING. No water leaks observed during service..; ordrng 4 CNOTE (SHIMS)s and 2 W11456069 (Clamps)s and 1 CNOTE (LSO per customer request)"
Near Georgetown, TX 78626
Jonathan S
Job Details:
03/06/2021
WASHER WHIRLPOOL WFW6620HW0
"Arrived on site for stacked washer customer believes it not working properly and may need a turn up. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F0-E2 over suds, F0-E5 off balance load, F5-E2 lock fault and F0-E1 load drum in cleaning cycle. Performed manual test cycle and tested all components. Ran automatic test cycle and found unit reaching correct spin. Found unit needs balanced. Adjusted leveling feet operation and retest spin mode. All tested good.
Near Austin, TX 78757
Scott
Job Details:
03/06/2021
RANGE WHIRLPOOL KSGG700EWH0
"Arrived on site ,replaced control and UI control. All checked normal . No gas leaks detected at time of service. Job complete."
Near Round Rock, TX 78681
Justin
Job Details:
03/06/2021
WASHER KENMORE 110.168525
Arrived on site for a washing machine not pinning. Upon arrival customer stated they are already thinking about getting a new machine. Upon further inspection I found tub very difficult to turn freely and if it did it would catch it self intermittently. I gained access to the gear case and found significant oil leak and rust. I found a bad gear case and will need to be replaced.
Near Troy, TX 76579
Kayman
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL ED5KVEXVB00
Arrived onsite for refrigerator leaking from the dispenser. Upon inspection I found the dispenser was no longer leaking or only leaking intermittently. Customer has to place cup underneath and will fill the cup full in about an hour. I accessed the rear of the unit and confirmed correct voltage at the wall. I also confirmed voltage going to the valve when dispensing. As I was checking the valve I noticed it was leaking. I replaced the valve and there is no longer a leak.The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Austin, TX 78741
Jacob
Job Details:
03/06/2021
WASHER AMANA NTW4516FW3
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
03/06/2021
WASHER WHIRLPOOL MVWC565FW2
Arrived on site to install previously diagnosed part. Removed valve and installed new valve. Job completed.
Near Lockhart, TX 78644
Noah D
Job Details:
03/06/2021
WASHER AMANA NTW4516FW3
"Arrived on site to inspect washer for not starting, upon inspection found the latch working but customer stated it has a intermittent problem that is not fixed by reset. Will need to replaced latch. Office to reschedule ; ordrng 1 W11307244 (LATCH)"
Near Troy, TX 76579
Kayman
Job Details:
03/06/2021
RANGE AMANA ACR4303MFB4
Arrived onsite for range oven not heating. I verified 240 v Ac at the wall but the L1 wire on the terminal I found had burned in half. I replaced the terminal block and repaired the wire.
Near Killeen, TX 76541
Wesley
Job Details:
03/06/2021
WASHER MAYTAG MVWB850YG0
Arrived onsite and found unit operating with bearing failure. Completely bearing replacement. Tested unit. All checks good. Advised customer on repair.
Near Temple, TX 76504
Kayman
Job Details:
03/06/2021
WASHER MAYTAG MVW7232HW0
Arrived onsite for washer showing PF error. Upon inspection I found stored error codes of F1E2 and F7E4. I inspected the gearcase and found oil sprayed around the inner walls of the unit. I also found the cold side of the valve sounded weaker than he hot side. I also found a hole in the washplate. I will return with the gear case(W11423759) rotor(W10915701) stator(W10915700) clutch(W10754448) slider(W10734521) washplate(W10902814) control just incase(W11419171) valve just incase(W11165546) office to R/S due to part availability. ; ordrng 1 W11423759 (Gear case) and 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10902814 (Washplate) and 1 W11419171 (Control) and 1 W11165546 (Inlet valve)
Near Austin, TX 78732
Robert
Job Details:
03/06/2021
WASHER WHIRLPOOL WTW8600YW0
Arrived on job for complaints of leaks. Found no leaks at this time ran diagnostics and found no codes
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
03/06/2021
OVEN WHIRLPOOL WFG525S0HV0
"Arrived on site for The oven will not turn on bake or broil. drodrig 03/01/2021. Found broil igniter sparking, but bake igniter not sparking. Replaced bake igniter and still no flame. Tested solenoids for bake and broil and they tested good. Tested voltage at DSI / spark module board to solenoids and they werent getting the proper voltage. DSI / spark module board was ordered but hadnt arrived in time to be sent out with me today. Office will call the customer once the spark module board (W11162730) arrives and reschedule to complete the repair. Returning with valve, harness, and sensor just in case the new spark module board does not correct the issue. ; O-emld tckt"
Near Pflugerville, TX 78660
Scott
Job Details:
03/06/2021
DRYER MAYTAG MEDC465HW0
"Arrived on site for dead dryer . Checked voltage at terminal block,dropping both legs . Flipped breakers , still no power . Customer will need to get electrician. No lint build up at time of service.job complete"
Near Austin, TX 78731
Kevin
Job Details:
03/06/2021
WASHER MAYTAG MHW8630HW2
"Arrived on site and inspected washer and found it is not draining properly, inspected drain pump and found a mask inside of catch blocking water flow. After removing blockage drain pump is operating properly
Near Austin, TX 78731
Kevin
Job Details:
03/06/2021
DISHWASHER KITCHENAID KDFE454CSS3
"Arrived on site and replace control board and set dishwasher to run on a normal cycle and it is operating properly. No water leaks from connections at time of service
Near Temple, TX 76502
Kayman
Job Details:
03/06/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite for refrigerator and took temps. RC=39 FC=3. I found the pantry UI was fried and the cavity filled with water. I disconnected the UI and that restored function to the interior lights as well as the water dispenser. The ice bin had ice it in on arrival. I inspected the pantry harness and I did not feel any breaks but I will order one anyway. I found the ice door would engage when you pressed the paddle but the motor was non responsive. I will need to return with the dispenser motor(W10822606) pantry UI(WPW10769076) dispenser UI(W11330971) pantry drawer(W10815669) harness just incase(W11170612) shims as well to add to the RC drain pan. Office to R/S due to part availability ; ordrng 1 W10822606 (Motor) and 1 WPW10769076 (Pantry UI) and 1 W11330971 (Dispenser UI) and 1 W10815669 (Pantry drawer) and 1 W11170612 (Harness) and 2 Shims (Shims)s
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
"Arrived on site for refrigerator door with broken pantry. Inspected unit and work area. Found left side tab broken that holds pantry lid. Connected claims department for approval of repair (SC). Removed end cap and pantry lid, installed new. Tested drawer operation. All tested good, no water leaks detected during service."
Near Belton, TX 76513
Kayman
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived onsite for refrigerator with dented door and damaged hinge cover. Upon inspection I found the right side RC door dented and the left hinge cover screw broken off in the hinge. I replaced he door and the hinge. I tested the unit and it is working as designed. No leaks detected during time of service.
Near Belton, TX 76513
Kayman
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived onsite to install previously parts. I installed the deli UI, pantry harness, and dispenser UI. LED board was not needed. The unit is working as designed at this time and no leaks were detected during time of service. Job complete."
Near Austin, TX 78738
Brandon
Job Details:
03/06/2021
FREEZER WHIRLPOOL KBSN602EPA01
"Arrived on site for customer complaint of lights not working, found failed modules in freezer compartment, I replaced modules, unit tested good."
Near Belton, TX 76513
Tyler
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL KRFC604FSS01
Arrived on site for refrigerator not making ice properly and according to the customer was still having a cooling issue two weeks after the previous repair was complete. Upon arrival I verified temperature is inside the fresh food and freezer compartment and found that they were set to -6 and 36° but the actual temps were 7° and 32°. I also spoke with SW in-house and was able to gauge that the pressure coming through the dispenser from the water valve was accurate and that there was just ride my pressure allowing water to flow indicating that the valve was OK and not leaking. I then called whirlpool techline and spoke with Austin who had me run test one through four and then test 89 and eventually we were able to narrow down and determined that the heating element inside the freezer was not being signaled to kick on and defrost the ice as designed due to a harness failure in the freezer. At this point I started to read some of the unit and decided to
Near Austin, TX 78747
Kevin
Job Details:
03/06/2021
WASHER WHIRLPOOL WTW4955HW
"Arrived on site and inspected washer and found pulley is loose. After correcting it ran all functions in manual diagnostic cycle and then ran an automatic test cycle and noise has stopped. No water leaks from connections at time of service, job complete"
Near Austin, TX 78724
Matthew
Job Details:
03/06/2021
RANGE AMANA ACR4303MFB4
Arrived onsite to replace previously diagnosed parts. Replaced small shorted burners and infinity switch. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78723
Matthew
Job Details:
03/06/2021
DISHWASHER KITCHENAID KDTE334GPS0
Arrived onsite for dishwasher leaking. Upon further inspection found elbow fitting on manifold was not secured. Secured fitting and tested unit. No leaks present at this time. Job complete.
Near Bee Cave, TX 78738
Brandon
Job Details:
03/06/2021
OVEN KITCHENAID WOS51EC0AS04
"Arrived on site for customer complaint of unit not heating properly, found unit would heat to temperature but not maintain temperature, I found failed control board, I replaced control, unit tested good.
Near Leander, TX 78641
Tommy
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived onsite for unit ice maker rear not allowing water in. Upon arrival found unit ice maker was damaged. Replaced ice maker and tested. Unit is now operating as designed. Job Completed.
Near Lakeway, TX 78738
Robert
Job Details:
03/06/2021
DISHWASHER KITCHENAID KDTM404KPS0
Arrived on job for complaints of smell. Ran diagnostics and found the dishwasher will not run the diagnostics properly. ; ordrng 1 W11410066 (CONTROL ) and 1 W11416457 (CONSOLE )
Near Pflugerville, TX 78660
Scott
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site for evap freezing up again . Fan is working . Thermistors checked normal. Replaced UI, main control and dampener . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."
Near Killeen, TX 76542
Al
Job Details:
03/06/2021
RANGE WHIRLPOOL WFE510S0AB0
Arrived on site and inspected light bulb issues in the oven.Found the relay for the light is defective at the controlOrdering the control and will return with the socket.Office to schedule return services due to part availabilityNeeds more work.; ordrng 1 W10348622 (CNTRL-ELEC)
Near Temple, TX 76502
Cliff
Job Details:
03/06/2021
DISHWASHER GE GDF530PSM0SS
Arrived on site to diagnose a dishwasher that is not draining. Found drain line clogged. Cleared clog and all is working properly at this time. No leaks were found at time of service.
Near Liberty Hill, TX 78642
Lou
Job Details:
03/06/2021
DISHWASHER WHIRLPOOL WDT720PADM0
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the unit is leaking water from underneath. I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. I found the water is leaking from the diverter housing and the harness to the diverter has some corrosion.; ordrng 1 WPW10671941 (Sump/motor assembly)"
Near Temple, TX 76502
Cliff
Job Details:
03/06/2021
WASHER WHIRLPOOL MVWB765FW0
Arrived on site to diagnose a washer that is leaking. Found leaking water valve. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
Near New Braunfels, TX 78132
Andrew
Job Details:
03/06/2021
REFRIGERATOR JENN-AIR JFFCC72EFS02
"Arrived on site to test unit for no water from dispenser. Verified voltage was correct to valves. Water pressure to unit is correct at 55psi. Pressure from RC valve was good going into valve but weak coming out. Replaced valve and pressure increased but was still not where it should be. Replaced filter housing, tested unit, pressure is now correct. No leaks detected. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
"Arrived on site to inspect fridge for making a loud knocking noise, upon inspection and through testing found the icemaker making cracking sound when operating, replaced Icemaker and tested with no issues. Complete"
Near New Braunfels, TX 78132
Andrew
Job Details:
03/06/2021
WASHER WHIRLPOOL MVWC465HW2
"Arrived on site to test unit for not spinning. Found error code f8e1(long/no fill). Valves opened and closed correctly and pressure was good. Found drain hose was extremely long and preventing proper draining. Cut drain hose to appropriate length. Pump was now able to drain as designed. All functions operated good in diagnostics. Per tech sheet test #6 verified pressure hose was properly connected and no debris or obstruction in air dome. Replaced control, ran calibration. Tested unit, unit works good. No leaks detected. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
"Arrived on site to test unit for no producing ice. Found fill tube was obstructed. Removed obstruction, tested unit, unit works good. Ice maker ran diagnostics as designed. No leaks detected. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details:
03/06/2021
RANGE WHIRLPOOL WFE550S0HZ1
"Arrived on site to inspect oven for a broken door, upon inspection found the right side bent not allowing door to close, replaced hinge and tested with no issues. Complete"
Near New Braunfels, TX 78132
Andrew
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Arrived on site to test unit for no producing ice. Found ice maker was not calling for water. Replaced ice maker and harness, tested unit, unit works good. No leaks detected.
Near Belton, TX 76513
Cliff
Job Details:
03/06/2021
DRYER WHIRLPOOL WED49STBW1
Arrived on site to diagnose a dryer that is taking too long to dry clothing. Tested unit and found external venting clogged preventing proper air flow through unit. Homeowner will need to have venting clean to complete repairs.
Near Killeen, TX 76542
Al
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRS325FDAB01
"Arrived on site and inspected refrigerator cooling issues.Took temperatures and got 0 in freezer and 29 degrees in the ff section.Found all the fans were fully operational.Unit may have experienced a power surge issue, but is operating properly.See photos.Job complete"
Near , TX 78617
Jacob
Job Details:
03/06/2021
DRYER WHIRLPOOL WGD4985EW0
"Arrived onsite for unit making noise. Tested unit. Heard noise. Upon further inspection. Found that a sock had fallen in to the lint trap, causing the motor to get stuck. Removed sock. Tested unit. Unit tested good. No issues at this time. Job complete. Took pic of lease agreement."
Near Pflugerville, TX 78660
Scott
Job Details:
03/06/2021
RANGE WHIRLPOOL WFG320M0BS3
"Arrived on site for oven liner popping up right rear corner , also front trim on oven door . Reshaped and tighten down brackets holding down oven liner .No gas leaks detected at time of service. Job complete ."
Near Kyle, TX 78640
Leonardo
Job Details:
03/06/2021
DISHWASHER WHIRLPOOL KDTM604KPS0
Arrived on site to test unit for 3rd rack hitting top spray arm. Test unit and found rack not in rack correctly. Secured top rack test unit and unit test good job complete.
Near Georgetown, TX 78628
David S
Job Details:
03/06/2021
COOKTOP WHIRLPOOL WCG97US0DS00
"Arrived on site for cooktop knob not turning off all the way. I inspected the unit and work area. I found the front left knob not turning off when it is turned off. I pulled the unit from the counter and inspected the valve. I found the valve failing. . I removed the failed valve and replaced with new. I reassembled the unit, and has the customer test it. The unit is working as designed.
Near Belton, TX 76513
Cliff
Job Details:
03/06/2021
RANGE WHIRLPOOL WFE505W0JZ0
Arrived on site to diagnose a range that is showing burner is on when its not. Replaced left front and right front infinite switches due to closed pilot contacts. All is working properly at this time.
Near Killeen, TX 76542
Wesley
Job Details:
03/06/2021
MICROWAVE WHIRLPOOL WMH31017HB2
Arrived onsite and replaced the diode to repair noise and burning smell. All checks good. Advised customer on repair.
Near Austin, TX 78758
David Z
Job Details:
03/06/2021
MICROWAVE WHIRLPOOL WMH32519HZ5
"Arrived on site to install control to resolve light being out in microwave. Replaced main control and verified operation. Light for hood is now on, and unit is working as designed. Call complete."
Near Harker Heights, TX 76548
Wesley
Job Details:
03/06/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW04
Arrived onsite and repaired lighting issue by replacing freezer light board. All checks good. Unit is now operating as designed
Near Hutto, TX 78634
Chase
Job Details:
03/06/2021
DRYER WHIRLPOOL WED5850SW0
Arrived on site and checked dryer for no operation. Verified proper voltage at wall. Found failed thermal fuse. Element is not grounded all otherthermostats check good. Cleaned all lint from interior of dryer. Replaced fuse. Ran temp checks. Vent hose off high cycle 214 vent hose on 230. This indicates a minor restriction. Advised customer monitor drying and have vents inspected by builder if possible. No signs of major restriction.
Near Killeen, TX 76542
Wesley
Job Details:
03/06/2021
DISHWASHER GE GDF620HMJ5ES
Arrived on site for dead dishwasher. Found unit control ruined by outages. Replaced control. All checks good. Unit is now operating as designed.
Near Austin, TX 78704
Jacob
Job Details:
03/06/2021
WASHER WHIRLPOOL WET4027HW0
Arrived onsite for unit not powering on. Tested unit. The dryer was working but not the washer. Replaced control. Tested unit. Unit tested good p. No leaks at this time. Job complete
Near Austin, TX 78748
James
Job Details:
03/06/2021
DISHWASHER FRIGIDAIRE LFBD2409LM1B
found unit is plugged into outlet but not opertating. found light switch next to disposal switch was off and controls power to dishwasher. customer turned on the switch and the dishwasher is now working properly. job complete