Service History 634

Near San Marcos, TX 78666
Noah D
Job Details: 05/18/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to inspect dishwasher for not drying, per last tech replaced sensor and adjuster. Tested function on dishwasher. No problems found. Complete"
Near Austin, TX 78758
Eman J.
Job Details: 05/18/2020
RANGE KITCHENAID KFGG500ESS2 "Arrived onsite range cooktop not cutting on while the oven is on. Tested system, burners turn on just fine while oven is on. Job complete."
Near La Grange, TX 78945
Noah D
Job Details: 05/18/2020
DISHWASHER GE GLD4408R10BB "Arrived on site to inspect dishwasher for non operation, upon inspection found the boards discolored and not responding, replaced both boards and retested after getting autho. Tested all functions, no problems found. Complete"
Near Austin, TX 78753
Leonardo
Job Details: 05/18/2020
RANGE AMANA AER6303MFS2 Arrived on site to test unit for f9e0 found bad control board. Replaced board test unit and oven heating but turning on and off. Found outlet to get power in and out.
Near Lakeway, TX 78734
Brandon
Job Details: 05/18/2020
DRYER MAYTAG MEDE500WJ0 "Arrived on site for customer complaint of unit not powering on after changing the thermal fuse. Found control relay was stuck sending power to heating element even on air dry, I double checked heating element, element was not shorted to ground.
Near Georgetown, TX 78633
Lou
Job Details: 05/18/2020
DISHWASHER BOSCH SHX65T55UC/02 "Arrived on site to inspect dishwasher rack not sitting properly and door not closing. Upon further inspection, I found that the upper rack manifold was worn and would not adjust when pushing the rack back into place and not allowing the unit door to close. I removed and replaced the manifold/spray arm assembly and tested and unit is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 05/18/2020
DRYER LG DLE5977W Arrived on job to replace rollers found only two needed but tensioner bad. Ordered tensioner.; ordrng 1 4561EL3002A (TENSION)
Near Austin, TX 78737
Kevin
Job Details: 05/18/2020
OVEN JENN-AIR JJW2730DS01 arrived on site and found stuck key error on display, took one picture. Replaced console and all function has returned to ovens. job complete"
Near Georgetown, TX 78628
Lou
Job Details: 05/18/2020
DRYER LG DLEX3250V "Arrived on site to inspect dryer drum not turning and unit not drying. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. The drum did not roll and I attempted to turn it by hand and it rolled but not on its own. I disassembled the unit and tested the element and found the element is not heating. I tested ohms and found it open. I also found that the drive belt was broken. I removed and replace the element assembly and installed a new belt. Reassembled the unit and retested and the unit is operating as designed. No lint observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 05/18/2020
DRYER WHIRLPOOL WED75HEFW0 Arrived on job for complaints of drum not turning. Found belt got flipped upside down so no grip on motor pulley. Reverse belt now working normal.
Near Hutto, TX 78634
Scott
Job Details: 05/18/2020
WASHER MAYTAG MVWC565FW2 Arrived on site for washer out of balance . Customer complaint is making a banging noise .found drain hose is banging on back of cabinet . Rearranged hose . Ran diagnostics only error code was oversuds . Instructed about soap usage . All checks good . No water leaks detected at time of service . Job complete .
Near Temple, TX 76502
David S
Job Details: 05/18/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on sit for fridge not cooling on either compartment. I inspected the unit and work area. I found the evap fan on and blowing hot air. I inspected the evaporator and found no frost pattern. I gained access to the compressor and found the compressor running, and hot. Used my gauges to check for refrigerant, I found the unit has a leak And will need a sealed system service to repair I am ordering UV dryer WPW10143759, access valve W10913906, compressor, and unit evaporator. Office to schedule return visit ; ordrng 1 CNOTE (SEALED SYSTEM) and 1 CNOTE (2 HOUR ) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Austin, TX 78739
Leonardo
Job Details: 05/18/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Found unit getting power but not display will order new console W11428583 rescheduled ; ordrng 1 W11428583 (CONSOLE )
Near Waco, TX 76712
Jonathan M
Job Details: 05/18/2020
WASHER MAYTAG MVWB855DC3 Arrived on site for washer that is off balance and shaking. Inspected unit and work area. Placed unit in service diagnostics and found an F0 E5 (unbalanced load) and F5 E4 (lid not opened between cycles) error codes. Spun the basket by hand and found the basket shaking. Lifted the unit and found left front suspension rod had fallen onto the floor. Reattached suspension rod and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 05/18/2020
DISHWASHER GE GDF570SGF0BB "Arrived on site to inspect dishwasher not heating. Upon further inspection, I pulled the unit out and checked ohms to the element and it showed 18ohms. I left my leads connected to the element and tested voltage to the element while in diagnostics and got 120V. I found a large amount of detergent baked on the element. I tested the unit in diagnostics and it operated as designed and demonstrated to the customer that the element is heating as water sizzled on it. I recommended that the customer clean the unit and run a load. Due to the amount of detergent baked on the element, it is not able to put off a lot of heat. No water leaks observed during service, job completed."
Near Manor, TX 78653
Eman J.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "Arrived onsite for refrigerator not dispensing water. Tested system found that the filter needed replacing. Replaced the filter, tested system everything works as designed. No water leaks at time of service. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 05/18/2020
DISHWASHER KITCHENAID KDTE304DPA0 Arrived on site and found evidence of water leaking underneath the dishwasher. Ran to diagnostic cycles and did not find any water leakage. Discussed possibilities with customer and they elected to replace the pump and motor. job complete
Near Pflugerville, TX 78660
David S
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the compressor and preformed an amp I draw the compressor , was showing 3.5 amps, the came on and was running. A frost pattern did not form on the evaporator. I am ordering a sealed system, 2 hours, Compressor W10507884, evaporator WPW10317014, UV Dryer WPW10143759, access valve W10913906. . Office will schedule return.; ordrng 1 CNOTE (2 HOUR) and 1 CNOTE (SEALED SYSTEM) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)"
Near , TX 76655
Jonathan M
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 Arrived on site for refrigerator that is leaking from the filter area. Inspected unit and work area. Removed filter and water was still leaking from the filter head. Removed water reservoir and replaced with new water reservoir. Tested unit and found no leaks with water flowing through the dispenser. All water lines were dry. All complete.
Near Kingsland, TX 78639
Keith D.
Job Details: 05/18/2020
WASHER LG WM3070HRA "Arrived onsite and found unit dead tested voltage and found proper voltage to unit. Unit will need UI , PCB’s assembly and filter board. ; saved tckt"
Near Austin, TX 78746
Kevin
Job Details: 05/18/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and inspected ice machine and found filter is not engage all the way into housing. After correcting found water pan is leaking near the drain pump, took one picture. Also found recirculating pump is not running. for recirculating pump ordrng 1 W10837384 (pan-water)"
Near Leander, TX 78641
Lou
Job Details: 05/18/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to inspect washer console not functioning. Upon further inspection, I place the unit in diagnostics showing error code F2E1. Cleared the code and press3d start and nothing happened. Placed it in diagnostics again and tested the console and all buttons functioned except the start button. I removed and replaced the console and calibrated. Retested unit and it operated as designed. No water leaks observed during service, job completed."
Near Bruceville-Eddy, TX 76524
Jonathan M
Job Details: 05/18/2020
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site for dishwasher that won’t start cycle. Inspected unit and work area. Found unit would come on but would not start. Lights were display but nothing happened. Remove front panel and tested voltage going to the control and found 124.7 V. Put unit in a drain and tested voltage. Found proper voltage going to drain pump. Tested resistance from the control going to the drain pump and found it open. Removed drain pump and checked resistance at drain pump. Found drain pump within range. Tested continuity through the wire harness and found one side of the drain pump wire showing continuity but the other side showing open. Followed wire connector on open line and found broken wire near the pump and motor assembly. Ordering harness; ordrng 1 W10612070 (harns-wire)
Near Pflugerville, TX 78660
David S
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 "Arrived on site for icemaker making clumps of ice. I inspected the unit and work area. I found the icemaker had a crack in it. I replaced the icemaker with new and ran a harvest cycle. New ice maker filled with water and no leaking. Job complete."
Near The Hills, TX 78738
Brandon
Job Details: 05/18/2020
COOKTOP FRIGIDAIRE GLEC36S8CBC "Arrived on site for customer complaint of cooktop being damaged, I informed customer AHS will not be covering repair due to cosmetic issues and not normal wear and tear,
Near Kingsbury, TX 78638
Noah D
Job Details: 05/18/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to inspect ice machine for loud noise during operation, upon inspection found the evap fan hitting bracket and was unable to move it out of the way. Ordering fan and bracket. Needs 2 hours to breakdown unit. Office to reschedule ; ordrng 1 2HOURS (2HOURS) and 1 2185532 (BRACKET) and 1 2188935 (BLADE)"
Near Pflugerville, TX 78660
David S
Job Details: 05/18/2020
REFRIGERATOR ROPER RT21LMXKQ00 Arrived on site for fridge not making ice. I inspected the unit and found the icemaker failed and making a rattling noise. I removed the failed ice maker and installed new. I ran the unit through a harvest cycle. The ice maker cycled and filled. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 05/18/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on job for complaints of console not always working. Found the buttons not all responding. Ordered new console. Ran diagnostics and found no codes or leaks. ; ordrng 1 W11165148 (CONSOLE )
Near Georgetown, TX 78633
James
Job Details: 05/18/2020
REFRIGERATOR GE GSE25HMHEHES Arrived on site and tested operation. Found water flow very slow and pulsing. Tested filter head and found to have failed.Installed new filter head and tested operation. Unit tests good. Job complete
Near Austin, TX 78744
Kevin
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site and inspected refrigerator and found ice buildup inside appraiser took pictures. Disassembled freezer and found evaporator drain is frozen over, cleared drain and remove all ice from freezer, Took pictures of before and after. Job complete"
Near Austin, TX 78754
Eman J.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to replace previous diagnosed parts. Replaced door but handle screws are stripped out can’t remove. Ordering handle W10899551, and screw W11366418. Scheduled customer ; ordrng 1 W10899551 (handle) and 2 W11366418 (SCREW)s"
Near West Lake Hills, TX 78746
Kevin
Job Details: 05/18/2020
DRYER KENMORE 796.8158241 "Arrived on site and inspected dryer and found it is rattling during operation. Disassemble dryer and found debris caught in fan blade. After removing debris noise has stopped job complete"
Near Leander, TX 78641
Lou
Job Details: 05/18/2020
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site to inspect venthood lights not working. Upon further inspection, I found the right light would flicker off and on while turned on. I removed the light assembly from the cabinet and tested and found the wiring has a short in it. I removed and replaced the bulb assembly and retested and unit is operating as designed. Job completed. Left the old assembly with customer at their request."
Near Hutto, TX 78634
Andy
Job Details: 05/18/2020
WASHER MAYTAG MVW6230HW0 "Arrived on site for suds error code. Spoke with customer on soap usage and loading and customer appears to be using unit properly. Checked for error codes and found F7-E7 motor not hitting proper speed and that F0-E2 code shows Mechanical friction on drive mechanism, Basket is free and loose. ordering motor. No water leaks present at time of service. No water leaks present at time of service.; ordrng 1 W11026785 (motor-drve)"
Near Austin, TX 78703
Jacob
Job Details: 05/18/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived onsite for crisper drawer not staying shut. Tested unit. Found that unit was leaning forward due to uneven floor. Leveled unit front feet correctly. Tested unit. Crisper drawer stayed shut. No issues at this time. Job complete
Near Austin, TX 78737
Kevin
Job Details: 05/18/2020
MICROWAVE KITCHENAID KOCE500ESS08 "Arrived on site and inspected microwave and found A screw is missing that holds the inner and outer door together on the upper left-hand side. Added a new screw and door is now stable, job complete."
Near Round Rock, TX 78664
Eman J.
Job Details: 05/18/2020
DISHWASHER MAYTAG MDB4949SDM0 Arrived onsite for a dishwasher not washing. Tested system. Everything works as designed. Job complete
Near Marble Falls, TX 78654
Keith D.
Job Details: 05/18/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite and found unit with a sheet caught in agitator. Removed agitator and pull sheet out. Found that the agitator had failed installed new agitator. Tested operation found unit working properly as designed job complete.
Near Austin, TX 78746
Kevin
Job Details: 05/18/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site and found several lights are out in the interior of the refrigerator, after correcting all lighting is now operating correctly. No water leaks at time of service"
Near Dripping Springs, TX 78620
Robert
Job Details: 05/18/2020
WASHER WHIRLPOOL WTW7000DW4 Arrived on job for complaints of not completing cycle. Ran diagnostics and found code F9E1 drain error. Customer had video of not working and could hear drain pump buzzing and when she opened lid washer still full of water. Ran drain pump and same noise as video. Replaced pump and run test cycle. No leaks detected at time of service.
Near Temple, TX 76502
David S
Job Details: 05/18/2020
WASHER MAYTAG MVWB835DW "Arrived on site for washer over filling and unit giving LF fault. I inspected the unit and work area I found fault codes F3E2 inlet valve temperature failure, F0E4 spin limited by water temperature. I tested the unit and found the water level sensor in the control is not working properly. I will need to replace the water valve and the control. I replaced both new and ran the calibration cycle. Than I ran the unit through a test cycle, the unit operated as designed, not water leaks detected."
Near Austin, TX 78728
Wesley
Job Details: 05/18/2020
FREEZER WHIRLPOOL WZF34X18DW03 Arrived onsite and found unit seal obstructed. Cleared and sealed. All checks good. Advised customer on repair and on freezer specifications.
Near Jarrell, TX 76537
David S
Job Details: 05/18/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to install previous diagnosed parts. I gained access the the guide wheels, and tensioner pulley. I replaced them wall with new, I also replaced the dryer drum. I reassembled the unit. And ran it. I had the customer listen to the dryer as it spun. He said it sounds a lot better. Unit operates as designed. Job complete."
Near Bee Cave, TX 78738
Leonardo
Job Details: 05/18/2020
VENTHOOD KITCHENAID UXL6036YSS0 "Arrived on site to test unit for broken housing. Found broken Housing, replaced housing Test unit and unit test good job complete."
Near Georgetown, TX 78633
Lou
Job Details: 05/18/2020
DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Manchaca, TX 78652
Leonardo
Job Details: 05/18/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaceboard test unit and unit test good heated oven to 350.
Near Round Rock, TX 78664
Eman J.
Job Details: 05/18/2020
WASHER WHIRLPOOL WTW7000DW0 Arrived onsite for previous diagnosed parts. Replace parts. Tested system everything works as designed. No water leaks at time of service. Job complete
Near Salado, TX 76571
David S
Job Details: 05/18/2020
WASHER MAYTAG MHW6630HW0 Arrived on site for washer UI not responding. I spoke with customer and he stated the washer is not working intermittently. I inspected the unit and work area I found that the UI is only partially responsive and won’t let me into diagnostics. I replaced the UI and Control. I ran the unit through diagnostics test cycle. Unit tested good and operated as designed. No water Leaks detected. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 05/18/2020
UNKNOWN KITCHENAID KUBR204ESB00 "Arrived on site to install previous diagnosed parts. I installed new door gasket, replaced evap sealer, and both evap fans. Job complete."
Near Leander, TX 78641
Lou
Job Details: 05/18/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to inspect washer chemical odors. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed. I tilted the unit back and found gearcase oil on the pulley shield and belt. I removed and replaced the gearcase and cleaned other parts around it and calibrated the unit. Retested and it operated as designed. I recommended to the customer that they run a few cleaning cycles with Affresh to get rid of the gearcase oil smell. No water leaks observed during service, job completed."
Near Austin, TX 78702
Eman J.
Job Details: 05/15/2020
RANGE KITCHENAID KDRS467VSS05 Arrived on site for previous diagnosed parts. Customer asked to reschedule to wait on the panel to come in. Office will reschedule. ; saved tckt
Near Killeen, TX 76549
Al
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to install previously ordered part.Removed and replaced the ice maker.Reassembled and unit tested as designed..Job complete
Near San Marcos, TX 78666
Richard
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for the refrigerator not working properly. Installed new UI, start device and capacitor, HV control. That was ordered. Refrigerator tested fine. Complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRT148FZDM00 Arrived onsite for the refrigerator gasket missing. Upon inspection found that the both gaskets are in place and not missing. Just found that the gaskets were not sealing properly. Applied heat to both gaskets and adjusted and gaskets are sealing good. Complete
Near Waco, TX 76705
Jonathan M
Job Details: 05/15/2020
DRYER AMANA NED4655EW1 "Arrived on site for dryer that won’t heat or turn on. Inspected unit and work area. Tested push the start switch and found it working properly. Remove back panel and tested thermal fuse, thermal cut off, and element and found them open. Replaced all three components and tested unit. Unit still would not start. Tested voltahe to timer and found proper voltage. Tested voltage to PTS and found no voltage even when pressing start.
Near Austin, TX 78749
Kevin
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and found one suspension rod is not set properly. After correcting described to apartment resident how to properly load washer to prevent unbalanced loads, job complete"
Near Austin, TX 78749
Kevin
Job Details: 05/15/2020
DRYER WHIRLPOOL WED4985EW0 "Arrived on site and inspected dryer and found catch has fallen into door. Reset catch and it is now operating properly, job complete"
Near Leander, TX 78641
Lou
Job Details: 05/15/2020
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site to inspect wall oven console display. Upon further inspection, I found the display blank with the power on. I pressed the home button and it beeped, but nothing came on. Cycled the power and white/black lines were on the display. I removed and replace the console and tested the unit and it is operating as designed. I advised the customer that Whirlpool recommends connecting the unit to WiFi in order to receive any software updates. Job completed."
Near Waco, TX 76710
Jonathan M
Job Details: 05/15/2020
DRYER MAYTAG MED6230HW0 Arrived on site for dryer that had a faulty console. Inspected unit and work area. Replaced console in unit is working as designed. Call complete.
Near Round Rock, TX 78664
Wesley
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Arrived onsite and found unit unplugged for days in garage. Plugged in and found compressor running and fans running. Compressor amp draw is .5 amps. Ordering compressor to repair. Office to reschedule. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (dryer)
Near Round Rock, TX 78681
Andy
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to install previously diagnosed gearcase. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/15/2020
REFRIGERATOR JENN-AIR JB36NXFXRE01 "Arrived on site to inspect fridge for not making ice and light issues, replaced lights and found icemaker producing due to movement of lever arm during last trip out. Replaced lights. Job complete"
Near Spicewood, TX 78669
Jacob
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite to replace part ordered by previous tech. Replaced pan. Tested unit. Unit test good. No issues at this time. Job complete
Near Cedar Park, TX 78613
David Z
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL GI6ARXXF05 "Arrived on site to diagnose a refrigerator that had built some ice in the front of the FC. Performed diagnostic and checked gasket. Found minor ice had built in the front right corner of the FC, and a little in the front center. Based on location and volume of food, customer had likely overfilled unit and prevented gasket from sealing since drawer couldn’t close all the way. With food mostly emptied out I could get he door to close fine, and verified gasket was sealed on all sides. Advised not to overload and verify that the door had closed, or air leaks will cause ice to buildCall complete."
Near San Marcos, TX 78666
Richard
Job Details: 05/15/2020
RANGE WHIRLPOOL GW397LXUS06 Arrived onsite for the range with gas smell. During testing with leak detector which soap and water. Found the gas leak was coming from the RR gas burner switch valve . The screws had come loose causing the valve to not seal properly causing the leak. Retighten screws and leak is gone. Checked with soap and water and no leak. Checked all valves and connections with soap and water and no leaks detected. Called safety and documented my findings. Range tested good. Complete.
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on job for complaints of door damaged and kick plate damaged. Took pictures and ordered replacement parts. ; ordrng 1 W10757549 (dor-fip ss) and 1 WPW10637671 (toe griile (blk))
Near Lakeway, TX 78734
Brandon
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of unit leaking, found leak coming from fresh food section cabinet. There is no drain hole in the cabinet for the fresh food section evaporator.
Near Austin, TX 78739
Kevin
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site and inspected washer and found customer is experiencing LF error code, set washer into a diagnostic cycle found the cold water valve is not operating after replacing valves washer is operating normally. No water leaks From connections that time of service, Job complete"
Near Round Rock, TX 78665
Paul
Job Details: 05/15/2020
REFRIGERATOR LG LSXS26326S/00 "Arrived onsite for a refrigerator that has had two previous visits to replace the door that has come in damaged twice for not cooling correctly now. I found both compartments at 37 degrees. I found the compressor trying to run, short cycling, and making a knocking noise. While attempting to check pressures on a low side saddle tap that another company had installed I found the low side not in a suction but with 15 a psi pressure and black oil blowing out indicating a compressor burn out.
Near Waco, TX 76711
Jonathan M
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found shaft and auger motor not being the issue. Found ice container nut stripped where it sits in the shaft. Replaced ice container and tested unit. Unit is working as designed. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 05/15/2020
VENTHOOD UNKNOWN WVW53UC6FS2 Arrived onsite and found venthood main body dented. ; saved tckt
Near Bastrop, TX 78602
Andy
Job Details: 05/15/2020
COOKTOP WHIRLPOOL WFG505M0BS3 Arrived on site for range cooktop flames too big and has some yellow and that unit is hot to touch when oven is in use and makes cabinets hot as well and that customer was told that it may be releasing too much carbon monoxide. Was instructed that unit is on natural gas and that they do not have a humidifier or dehumidifier. Found service pointer on heat with oven in use. Ordering insulation kit and informed customer it will help but it is normal for unit to be warm. No gas leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH/ DETECTOR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11025151 (insulation)
Near Austin, TX 78733
Kevin
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSS048FTX30 "Fresh food 71 degrees, freezer 66 degrees evaporator has no frost pattern, .; ordrng 1 8201786 (start device,combo) and 1 W10388653 (tube) and 1 W10841139 (compressor) and 1 W10913906 (coupler) and 1 WP2316878 (heater-pan) and 1 WPW10140162 (heater) and 1 WPW10143759 (dryer) and 1 WPW10205102 (evaporator) and 1 WPW10281063 (heater-pan)"
Near Hutto, TX 78634
Andy
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to install previously diagnosed FC door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
David Z
Job Details: 05/15/2020
REFRIGERATOR LG LMXS30776S/01 "Arrived on site for refrigerator not cooling in either compartment. Performed diagnostic and temp checks. Found both compartments at room temp. Checked compressor and found compressor running, drawing .52 amp. Completed sealed system, checklist and saw no visible leaks in Evap. Ordering compressor and parts for sealed system. Office to reschedule with AUTHO approval and sealed system.; ordrng 1 ADH73150210 (DRIER) and 1 AUTHO (AUTHO FOR AHS) and 1 JIG (LG COMPRESSOR JIG) and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE) and 1 adl74221702 (EVAPORATOR )"
Near Georgetown, TX 78626
James
Job Details: 05/15/2020
DISHWASHER GE GDT695SSJ2SS Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78759
Scott
Job Details: 05/15/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for tub gasket getting torn out bye upper rack . Replaced gasket and adjusted upper rack . Ran diagnostics all checked normal, good clearance on left side on upper rack now . No water leaks detected at time of service.job complete ."
Near Austin, TX 78738
Jacob
Job Details: 05/15/2020
OVEN JENN-AIR JJW2830IM00 Arrived onsite for trim panel to unit bowing out on both doors. Issues are not affecting the usage of the unit. Let customer know that cosmetic repair is not covered after 30days. Tested unit for doors not closing correctly. Found that one side of the door hinge was hanging out. Re aligned door. tested unit. Unit test good. No issues at this time. Job complete
Near Round Rock, TX 78664
Wesley
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite and replaced door. Found huge gap at bottom of cabinet. Ordering silicone to repair. ; ordrng 1 WP482338 (adhesive)
Near Bastrop, TX 78602
Andy
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for refrigerator RC not cooling and ice buildup on evaporator cover. Tested and inspected unit and found failed thermistor harness. Removed failed part and replaced with new. Tested unit and all operations are normal.
Near Bartlett, TX 76511
Cliff
Job Details: 05/15/2020
REFRIGERATOR LG LSXS26366S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested all parts and components and found no mechanical failures with refrigerator at this time. Advised homeowner on findings and adjusted temperatures. No further repairs are needed and no leaks were found at time of service.
Near Bastrop, TX 78602
Andy
Job Details: 05/15/2020
WASHER WHIRLPOOL WFW9151YW00 Arrived on site to install previously diagnosed part. Upon inspecting bellows found all bellows had nicks and flaws similar to the first replacement bellow that is still leaking. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO INSPECT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WPW10381562 (bellow)s
Near Leander, TX 78641
Lou
Job Details: 05/15/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, the valve not shutting off completely and the console tone not working, I removed and replaced the gearcase, clutch, valve, and console. Calibrated the unit and tested and unit is operating as designed. No water leaks observed during service, job completed.
Near Killeen, TX 76549
Al
Job Details: 05/15/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFDA Arrived to inspect dispenser motor issues.Found the auger motor was defective.Removed and replaced it and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived to install previously ordered tube. Replaced and tested properly
Near Belton, TX 76513
Cliff
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site today Conoce refrigerator that is not cooling properly. Tested unit and found in efficient compressor not pumping properly. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10143759 (drier (service)) and 1 W10507884 (compressor) and 1 W10913906 (coupler)
Near Austin, TX 78759
Scott
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSSP42QFB05 "Arrived on site for ice and water not dispensing , found door switch got stuck . Unstuck switch unit is now dispensing . No water leaks detected at time of service. Job complete ."
Near Round Rock, TX 78664
Andy
Job Details: 05/15/2020
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for refrigerator RC door still making noise, tested and inspected unit and found door makes noise when opening and closing and if you push on cabinet on top right side makes noise. Called tech line and spoke with Bryan (SR# 7727824964) made aware of issue and what was found. Was ins that it sounds like floor level issues. Was instructed to order bottom door hinge and came and to replace at the same time and to level front of unit as well as possible and that if problems continues that it is floor issues and that nothing can be done by service tech to resolve issue at that point. Ordering parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11398787 (CAM) and 1 W11399415 (HINGE )"
Near Jarrell, TX 76537
James
Job Details: 05/15/2020
REFRIGERATOR LG LFX25971ST/02 Arrived on site and tested operation. Found ice maker has failed mid harvest and will not advance in test mode. Also found freezer led module has failed. ; ordrng 1 ACQ33751002 (LED MODULE)
Near Austin, TX 78745
Kevin
Job Details: 05/15/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced valves diagnosed on previous visit, after replacement ran on an automatic cycle and everything is working properly. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 05/15/2020
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of display control not working, found failed display control and stripped screws. I replaced control and replaced screws. Unit tested good."
Near San Marcos, TX 78666
Richard
Job Details: 05/15/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not spinning properly. Replaced spin basket that was ordered. Washer tested fine . Complete
Near Georgetown, TX 78633
James
Job Details: 05/15/2020
WASHER LG WT1501CW Arrived on site and installed new gear case and pulsator. Tested operation and found unit working properly and no water leaks at time of service. Job complete
Near Austin, TX 78750
Tyler B.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived to install previously ordered parts. Replaced motor and now dispense.found fc door gasket and door damaged casing root of sealing issue 1 W10815699 (dor-fip ss)"
Near Leander, TX 78641
Lou
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=18 degrees and RC=47 degrees. I found the FC evap cover with frost built up on it. When I removed the cover, I found a large amount of frost & ice on the evaporator. Unable to get to the defrost element due to the ice. I advised the customer that I would have to reschedule to allow them time to unplug the unit and allow it to defrost with time. I had the customer sign the waiver of damages from defrosting refrigerator & recommended they place towels around the sides and at the back of the unit to catch any water spillage. I am ordering the defrost element and evaporator thermistor and will return with all prescreened parts. (KC). No water leaks observed during service and customer unplugged unit while on site.; ordrng 1 WP2323198 (defrost heater) and 1 WPW10384183 (thermistor)"
Near Georgetown, TX 78633
Paul
Job Details: 05/15/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite for a range leaking gas at the regulator. I checked the regulator with a electronic gas sniffer leak detector and found no leaks present at the regulator. I tested all hose connections, the valve stop, manifold connections, and orifices. There were no gas leaks present at the time of service. Call complete."
Near Austin, TX 78746
Luis
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for cooling complaint in fresh food. Checked low side pressure reading 0 removed evaporator cover found ice blockage on upper section of evaporator,good frost pattern,let unit run pressure did not charge,good pressure no signs of refrigerant leak due to pressure,diagnosed unit will need a 60° defrost bimetal. Installed new bimetal,uploaded pictures of evaporator and pressure reading to SD-QuickPic. used 1 WP2182381 from stock"
Near Belton, TX 76513
Cliff
Job Details: 05/15/2020
WASHER LG WM2450HRA Arrived on site today diagnose a washing machine that is leaking. Tested unit and found hole in door boot. Door boot will need to be replaced to complete repairs..; ordrng 1 4986ER0004H (BOOT) and 1 LGGASKETTOOL (LG GASKET TOOL)
Near Killeen, TX 76542
Al
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect grinding noise from washer.Confirmed and found the screw to the rotor and stator was extremely loose, causing the noises.Secured the screw with locktite.Tested the unit and tested as designed without issues.All water lines were dry at the end of service.Job complete"
Near Round Rock, TX 78681
Wesley
Job Details: 05/15/2020
DRYER KENMORE 110.875726 Arrived onsite and found that issue of not heating at all while properly ventilated. Heats when disconnected from wall. Not airflow issue. Offered parts replacement in heating circuit.