Near San Marcos, TX 78666
Robert
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78734
Paul
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for the dryer making a thumping sound when it starts up and stops. I tested the unit and could hear the noise the customer was talking about. I removed the drums and tested the unit and could still hear the noise coming from the vent. I found debris in the periscope vent that had gotten past the filter and it was hitting the top of the vent when the unit was turned on and dropping to the bottom when it was turned off. I removed the debris and tested the unit. The unit sounds good and is working as designed. Call complete.
Near Austin, TX 78717
Paul
Job Details: 07/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven leaking hot air around the bottom of the door. I found the door sealing correctly. The customer didn’t know how the oven cooling fan worked and I explained that it was supposed to vent below the door. Call complete.
Near Taylor, TX 76574
Jonathan
Job Details: 07/05/2019
OVEN MAYTAG MGS8800FZ0 "Arrived on site to install previous diagnosed parts. Removed controls and installed new. Tested operation, all tested good."
Near Burnet, TX 78611
Cliff
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher that will not turn on. Found neutral wire not fully connected at junction box. Rewired wiring and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Luis
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for faulty compressor. Installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
RANGE AMANA AGR5330BAS3 Arrived on site for range oven not sealing properly. Upon arrival customer informed me that oven door keeps separating and will not stay in place inspected unit and found door glass will need to be replaced as well as door seal.ordrng 1 WPW10535776 (GLASS DOOR) and 1 WPW10535793 (GLASS DOOR)
Near Manchaca, TX 78652
Kevin
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS331FDDM01 Arrived on site and found refrigerator is unplugged, after reconnecting to power observed frost pattern for 1 hour and took picture. Sent pic to CS and LM Refrigerator will need sealed system replaced, and will bring back defrost controller and UI If needed.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW8540FW1 Arrived on site to repair unit displaying the long drain failure code. Open unit to find a jammed pump impeller. Released impeller and tested unit. Unit now operates properly with no water leaks.
Near Cedar Park, TX 78613
James
Job Details: 07/05/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site and installed new drain pump. When tested for operation I found the water nozzle is spraying water from the hose. Inspected and found clamp has been missing from hose and will need to be replaced. Cleaned up water that leaked out and left unit unplugged. Office to schedule return service ; ordrng 1 W11174391 (CLAMP)
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and found unit producing properly. Replaced chute and ice container. All checks good. Unit is operating as designed.
Near Leander, TX 78641
Tyler B.
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for tub replacement. Found the bend to be mild, and was able to correct with a couple rubber mallet taps, found unit would pump and not pump intermittently. Leaving dishes dirty and soap in unit, relied pump and motor and tested good, no leaks on site. For now closing properly as well."
Near Temple, TX 76502
Arthur B.
Job Details: 07/05/2019
WASHER ROPER RTW4516FW2 "Arrived onsite for customer complaint of top load washer not starting. Plugged unit in and found lid latch clicking on and off. Removed and replaced latch. Reassembled, cleared error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for oven with error code. Tested and inspected unit and found F8-E0 code (Fan speed) found that main control has failed. Removed failed part and replaced. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78725
Scott
Job Details: 07/05/2019
WASHER WHIRLPOOL WGT3300SQ1 "Found inner basket had started to fail , inner support has Waller’s out . Causing damage to basket drive ,agitator .Ordering agitator ,basket , drive basket ,spanned nut . Autho .; ordrng 1 2MAN and 1 285785 (clutch) and 1 3352234 (basket) and 1 AUTHO and 1 W10820043 and 1 WP21366 (nut-spaner) and 1 WP3349743 (agitator) and 1 WP389140 (block)"
Near Hutto, TX 78634
Joel G.
Job Details: 07/05/2019
DRYER HOTPOINT HTDX100EM8WW
Near Cedar Park, TX 78613
James
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found temps in unit are normal. Fresh food at 37 and freezer at 2 degrees. I found ice has build up on bottom of fresh food section due to air leak at ice maker seals. Evaporator is clear of ice build up and functioning properly. Unit will need new rear adapter kit and ice maker to repair. Ice maker is needed due to the coating beginning to flake on edges. Cleared slab of ice from floor of fresh food section. ; ordrng 1 212643 (sealer-gum) and 1 W11294907 (ICE MAKER ) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)
Near Austin, TX 78747
Leonardo
Job Details: 07/05/2019
DISHWASHER LG LDF7561ST Arrived on site to test unit for unit not draining. Test u it and found bad drain motor. Will need to order new drain motor EAU62043401 ; ordrng 1 EAU62043401 (DRAIN PUMP )
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KSCS25INBL00 "I am on site for the unit is not cooling. Found the display is reading at 70° for freezer and 70° for the refrigerator. Found the compressor is extremely hot and there is no frost pattern and some brown residue on the evaporator. Found the unit will need a new compressor, evaporator, and access valve. Will need to get authorization and will need three hours to complete the repair. All water connections were dry at the time of service.; ordrng 1 8201675 (compressor) and 1 CNOTE (AUTHO ) and 1 CNOTE (3HRS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 WP2188823 (evaporator)"
Near Austin, TX 78751
Ron
Job Details: 07/05/2019
RANGE GE JGAS640RM1SS "Arrived onsite for range having a gas smell, performed leak test did find a leak on the rear or inside the oven. Determine the right rear burner electrode was not sparking. All of the other burners were igniting with no issues.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR GE GSH25JSTASS "Arrived on site for no cool condition. The freezer is not self defrosting. The not defrosting is causing air circulation restriction.The customer will need to defrost the unit using towels on the floor and inside the freezer. We will return with a complete defrost System and use what parts are necessary. Water connections are dry.; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (CONTROL)"
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site for the unit has smoke buildup.Tested the unit and found the wire harness checks good and all connections. Found the coating on the porcelain has not been burned off yet and it’s causing that smoke. The unit is working properly and job complete.
Near Leander, TX 78641
Tyler B.
Job Details: 07/05/2019
DISHWASHER LG LDF7774BD "Arrived on site for dishwasher not turning on. Removed plate and junction box, found wire nuts melted, removed box and power cord, chopped damaged end off, re-spliced, and connected and tested unit. Now working no leaks on site"
Near Austin, TX 78739
Kevin
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KSRW25CRSS03 "arrived on site and found icemaker is not cycling, there is no production and fill hose is frozen. Replaced ice maker and it began cycling and filled with water properly. No water leaks from connections at time of service quoted customer for replacement
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site for the unit is not freezing or cooling properly. Customer advised that the top section of the freezer will get cold but not the bottom. Found the evaporator cover is frosted over. The evaporator fan motor is turning on. Found the unit will need a new control due to not going to defrost. Will also need to order the heater and thermistor. Advise the customer but she will have to defrost the unit the day before.; ordrng 1 WP2323198 (defrost heater)
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF990FLM02 Arrived on site for the unit drawer will not open. Found the produce drawer left side will not open. Disassembled the shelf assembly and found the drawer went off-track. Reassemble the drawer and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78758
Wesley
Job Details: 07/05/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and replaced manifold. Tested unit. All checks good. No heating issue. Unit is operating as designed.
Near Temple, TX 76504
Arthur B.
Job Details: 07/05/2019
OVEN JENN-AIR JIS1450DP2 "Arrived onsite for customer complaint of range getting F2E1 error. When arrived, customer had already reset unit and is working as designed. No other issues found."
Near Del Valle, TX 78617
Scott
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site for door rubbing on left side at bottom of door . Found unit had shifted again . Readjusted level feet to square up unit . No water leaks detected at time of service . Job complete .
Near , TX 78660
Andy
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found ice container failed and not allowing ice to pass freely. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Tyler B.
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived onsite for unit door opening while washing, found the unit was incorrectly installed, found unit up too highly causing door to contact cabinet trim up top. Removed unit, removed back wheels and re leveled unit, door now closes string and tight, also replaced latch. To be safe. No leaks on site"
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
RANGE JENN-AIR JES9750AAW Arrived on site for the unit has the error code F1-7. Tested the unit and found the key membrane and control are defective.
Near Austin, TX 78748
Luis
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for no cool. Freezer not freezing,diagnosed leak in fresh food evaporator. Installed updated fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip tie, installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under AUTHO S71233; ordrng 1 CNOTE (S71233 2xL), used 1 TJ90SF8404 (ACCESS VALVE) from stock"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 I have a unit with a door gasket on the freezer where the magnets don’t meet one of the corners thus the gasket is not sealing and causing frosting. The new gaskets have the same flaw or defect. Will need to order two gaskets directly from the factory not a parts to see if we can get a good one.; ordrng 1 PARTSRESEARCHONGASKET and 2 W10407216 (gasket-fip)s
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR LG LFX25974SW/05 Arrived on site for moisture in fresh food section. There is heavy condensation in the fresh food section and it appears to be the two gaskets at the freezer vent coming into the fresh food section icebox door. There is icing at those gaskets as well. All water connections are dry.; ordrng 2 ADX73571201 (GASKET)s
Near Austin, TX 78739
Leonardo
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not powering on. Found unit getting power but no display. Replaced control board and display board test unit and unit test good job complete.
Near Round Rock, TX 78681
Joel G.
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to install part ordered by previous tech. Dispenser had already been replaced. Replaced main board eid operation. Monitored unit for a while to make sure all was normal and indeed it is running fine. Verified no water leaks at time of svc call.
Near Austin, TX 78717
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to assist customer with moving of the refrigerator. The customer needed me to lift the feet and roll the unit out because the waterline going to the fridge hammers every time the washing machine fills. The customer requested that I leave the feet up so that he can move the unit as he needs to. All water connections were dry.
Near Temple, TX 76502
Arthur B.
Job Details: 07/05/2019
DISHWASHER MAYTAG MDB4949SDM0 "Arrived onsite for customer complaint of dishwasher tripping breaker after 2 minutes. Uninstalled dishwasher and found upon inspection, found a wire wrapped around heater nut. This was touching the harness causing short. Removed wire and reinstalled unit. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Canyon Lake, TX 78133
Luis
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived onsite for failed compressor. Removed failed compressor installed new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near Austin, TX 78754
Ron
Job Details: 07/05/2019
RANGE WHIRLPOOL WFC130M0AB0 "Arrived onsite to install previously diagnosed parts, installed all 4 receptacle kits and burners. All 4 burners are working great not now"
Near Austin, TX 78753
Scott
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site found small amount of ice build up around dampener not allowing it to open fully . No water leaks detected at time of service . Job complete .
Near Wimberley, TX 78676
Robert
Job Details: 07/05/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not washing. Found gearcase damaged will need gearcase replaced. ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (BELT) and 1 WPW10427633 (pulley shield)
Near Jarrell, TX 76537
Joel G.
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW4815EW0 Arrived on site to diagnose washer not starting cycle. Found valve shorted and main board not responding. Got AUTHO from office from SC to replace. Replaced board and valve and verified operations. Recalibrated and verified no water leaks at time of svc call. Drain is secure.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived onsite to install new icemaker to french door refrigerator from prior visit’s diagnosis. Removed and replaced faulty icemaker. Reassembled and tested. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78744
Kevin
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site and inspected refrigerator and found icemaker harness is loose, after reattaching icemaker is now operating properly. No water leaks from connections at time of service, job complete"
Near Manchaca, TX 78652
Kevin
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found top of freezer door on left-hand side is far enough away from the cabinet that light is showing through. Took a picture. Disassembled freezer and replaced brackets and freezer door is now closing properly, took another picture. No water leaks from connections at time of service, job complete."
Near Austin, TX 78701
Ron
Job Details: 07/05/2019
OVEN WHIRLPOOL KSGG700ESS0 "Arrived onsite to install previously ordered parts, installed fan blower, control board received as not correct. I determined board was not needed. Oven tested good no f8e0"
Near Liberty Hill, TX 78642
James
Job Details: 07/05/2019
WASHER WHIRLPOOL WETLV27HW1 Arrived on site and tested operation. I found the unit has a failed door lock. Installed new and ran calibration and auto diagnostics. Unit tests good. Job complete
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and installed pump and motor. Unit is now operating as designed.
Near Georgetown, TX 78626
Joel G.
Job Details: 07/05/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to install parts I previously ordered. Replaced, pulled deep vacuum and verified no leaks per vacuum test, recharged on high side and verified operation. Replaced ice maker as well. Informed customer it will make a harvest every 3 hours or so and bin will be full in 72 hours if no ice is being used. Verified no water leaks at time of svc call."
Near Austin, TX 78729
Andy
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher issues. Inspected unit and found spray arm fell off and partially melted. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
OVEN GE JT3500SF4SS "Arrived on site for the is getting the f97 error code. Called ge and they advise to replace the lower fan motor , harness, sensor board and control board. Office will need to research the parts and reschedule customer. Will need to get autho. ; ordrng 1 CNOTE (2HRS) and 1 CNOTE (AUTHO) and 1 RESEARCH (HARNESS) and 1 RESEARCH (SENSOR BOARD) and 1 RESEARCH (CONTROL BOARD)"
Near Austin, TX 78726
Paul
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Arrived onsite for the refrigerator that started making fan noise and is not cooling properly. I found the RC evaporator frosted up and the fan causing the noise. I ran service step 128 and found control version 600. The main control needs to be replaced. I also found the old style evaporator cover, ice maker, fill valve, and Orion control. These will also need to be replaced. Ordering W10908391 ICEMAKER, W10918848 CNTRL-ELEC, & W11194380 VALVE. I went over defrost instructions with the customer explaining to turn the unit off and opened up for at least 48 hours before we arrive and had the waiver signed. ordrng 1 W10908391 (ICEMAKER) and 1 W10918848 (CNTRL-ELEC) and 1 W11194380 (VALVE)"
Near , TX 78653
Scott
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dead dryer . Found terminal block burned up due to poor installation . Will need terminal block kit . Did inform customer they are responsible for getting power cord ,4 prong dryer . Return set .; ordrng 1 279320 (terminal block)"
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL MFI2670XEM0 Arrived on site for unit not dispensing water properly. The customer also informed me that the unit is making very small ice cubes. Replaced filter with bypass and pressure was still the same. Tested water pressure out of the wall and it is good. The refrigerator has a weak isolation valve. Will replace the single inlet water valve. All water connections are dry.; ordrng 1 WPW10498990 (valve-inlt)
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed motor and sump assembly. removed failed part and replaced with new. Arrived unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78735
Kevin
Job Details: 07/05/2019
REFRIGERATOR KENMORE 106.566665 "arrived on site and inspected refrigerator and found icemaker production is good but ice cubes are larger on one end then the other. Uninstalled icemaker and found water has leaked out the bottom of the ice tray and the only reason it does not continue to leak is that it is frozen.No water leaks from connections at time of service, job complete"
Near Killeen, TX 76549
Arthur B.
Job Details: 07/05/2019
REFRIGERATOR LG LFX25991ST/02 "Arrived onsite to install new compressor from prior visit’s diagnosis. Removed compressor and dryer. Installed new compressor using braising methods. Installed dye drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged unit with 4.76oz of R134a refrigerant on high side. Observed pressures. Found low side @ 2psi,high side @100 psi. Advised customer to wait 24-48hrs for temperatures to settle. Collected remaining due. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "Arrived to inspect refrigerator not cooling.Confirmed the complaint and removed the evaporator cover in the freezer section.Noticed a massive frost buildup on the cover and all over the evaporator.Used my steamer to defrost the unit.Removed and replaced the control, evaporator motor and thermistor.Powered the unit on and saw a beautiful frost pattern on the evaporator.Reassembled the unit and unit began cooling.All water lines were dry at the time of service.Customer told to wait for 8-10 hours for unit to be at optimal temperatures for groceries.Customer satisfied JOB COMPLETE"
Near Temple, TX 76502
Arthur B.
Job Details: 07/05/2019
RANGE WHIRLPOOL WFE515S0EB2 Arrived onsite for customer complaint of cooktop portion of freestanding range missing. Confirmed issue. RH side of cooktop sealant is damaged which will cause thermal cracking. Ordering cooktop to complete repair. No other issues found.; ordrng 1 W10245805 (cooktop BLK)
Near Hutto, TX 78634
Jonathan
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to install previous diagnosed parts. Gained access to fresh food evaporator. Removed remaining ice from evaporator. Removed sensor and installed new. Removed control and installed new. Performed diagnostics mode and ran test 39 and found control reading sensor. All tested good, no water leaks present."
Near Round Rock, TX 78665
Al
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived to inspect washer tub issues.Confirmed the complaint and noticed the front left suspension rod was off the machine.Disassembled the unit, corrected the issue and unit now works as designed.Noticed the tub ring was damaged when the suspension issue began, so I’m ordering a new tub ring for the unit.; ordrng 1 WPW10531289 (TUB RING)"
Near San Marcos, TX 78666
Robert
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job to replace ice bin and auger motor. Test motor and determined motor not issue instead replaced ice maker and ice bin.
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WMH31017HB "Arrived on site for microwave not heating. Tested and inspected unit and found failed capacitor, magnetron and diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Georgetown, TX 78633
Jonathan
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for refrigerator not dispensing water. Per diagnostics mode and tested dispenser. Removed water filter and tested. Tested water going to filter head housing and found none. Gained to single inlet valve and tested voltage, found only 70 volts to main solenoid. Will need to replace main control. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10843055 (CONTROL)"
Near West Lake Hills, TX 78746
Wesley
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL GX5SHTXTS01 Arrived onnsite and found unit operating as designed. Some frosting from freezer door having been left open. Cleared ice. All components check good. Unit is operating as designed.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Near Killeen, TX 76542
Arthur B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite for customer complaint of SxS refrigerator making cloudy ice. Dispensed ice and water. Confirmed cloudy substance in water. Removed icemaker and found what looks like plastic. Removed and replaced icemaker,container and housing. Reassembled. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78738
Leonardo
Job Details: 07/05/2019
COOKTOP KITCHENAID KECC667BBL02 Arrived on site to test unit for unit giving f1e0 error code. Found error means replace touch panel. Will need to order new touch panel WPW10545371 ; ordrng 1 WPW10545371 (CONTROL ELECTRONIC )
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL KMBS104ESS02 Arrived on site for no heat condition. Remove unit from wall and tested. Found that the new capacitor has failed. Will return with entire high-voltage system.; ordrng 1 W10776767 (transformr) and 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode)
Near Austin, TX 78732
Paul
Job Details: 07/05/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite to hook up the dryer to the utilities. I installed the customers periscope vent and powered the dryer up to test it. The unit is working as designed. Call complete.
Near Austin, TX 78754
Scott
Job Details: 07/05/2019
DRYER WHIRLPOOL WED85HEFW2 Arrived on site for dead dryer . Checked outlet and breaker . Could get dryer on bye twisting cord in plug . Informed customer they will need to get an electrician to look at outlet .no lint build up .job complete.
Near Austin, TX 78750
James
Job Details: 07/05/2019
REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived on site and tested operation. I found very little ice production and customer stated the u it is only making about 6 cubes per day. I found frost and ice build up around middle of freezer and on the door as well. Cleared all ice and placed shelves on their properly location and verified proper seal. Temp in freezer is at 5 degrees and unit has a proper frost pattern. Instructed customer of finding and recommended to keep an eye on the unit to verify no more frost build up. Job complete
Near Salado, TX 76571
Joel G.
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to diagnose washer not filling. Verified good pressure to washer and valve not allowing water flow. Replaced valve, ran diags and verified operations. Verified no water leaks at time of svc call."
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW7300DW0 Arrived onnsite for replacement of failed valve. Completed replacement. All checks good. Unit is now operating as designed.
Near Austin, TX 78717
Tyler B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 arrived on site for unit not cooling or making ice. Removed bins and found evap clear. Unit was cooling upon arrival. Went through diagnostics and go not failures and no ice maker failures, was able to harvest, motor test and fill ice maker with no failures, all thermistors tested good. Advised customer I was in able to find the issue, and could not duplicate it. Advised customer to put drinks in unit and keep eye on it. And if temps go over 42* to call back in. If a call back is issues, please send sealed system tech for ss diagnosis. No leaks on site"
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for dishwasher dispenser issues. Inspected and found dispenser door not opening/ closing properly and has failed. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78726
Tyler B.
Job Details: 07/05/2019
WASHER WHIRLPOOL LSR7233DW0 "Arrived on site for unit with a burning smell complaints. Inspected unit and ran unit, was not able to detect anything burning or hot, motor checked good, timer checked good. Did find that water inlet valve is leaking badly. Advised customer and shut off water supplies, told cust to not use till valve replaced.
Near Austin, TX 78703
Ron
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for not completing cycles, performed diagnostics recalled error codes of f7e5 shifter error and f8e1 long fill. Tested valves determined cold water was working with no problem, but hot water faucet at the wall cannot be turned on stripped. I advised this would cause the long fill issues this will also cause cycles to stop. Installed a replacement actuator, calibrated washer all tested great"
Near The Hills, TX 78738
Leonardo
Job Details: 07/05/2019
DISHWASHER JENN-AIR JED8430ADB Arrived on site to replace switch. Replaced right front switch
Near Pflugerville, TX 78660
Al
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Near Cedar Park, TX 78613
James
Job Details: 07/05/2019
WASHER LG WM3500CW Arrived on site and installed new drawer. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78626
Jonathan
Job Details: 07/05/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice machine making thin ice cubes. Performed diagnostics mode and found all thermistor passed. Continued test cycle and monitored operation. Found good frost pattern on evaporator tray. Ran normal cycle and timed ice drop and found within range. Found water level sensor at fault (recirculating pump). Removed pump,and installed new. Tested in diagnostics mode and normal operation. All tested good, no water leaks present. Found unit is still under manufacturer warranty.
Near Austin, TX 78759
Wesley
Job Details: 07/05/2019
OVEN WHIRLPOOL WEE750H0HZ1 Arrived onnsite and replaced control. Unable to connect with techline and found unit symptom of failure corrected with replacement of control. As panel had already been replaced. Unit panel not installed a second time.
Near New Braunfels, TX 78130
Robert
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of error codes. Check washer ability to drain and it drains properly. Washer was locked in a drain with door locked. Removed top and manually unlocked door. Washer stopped drain motor and started working normal. Previous Technicians have changed control and level switch. Removed back and replaced trap. Test operation.
Near Meadowlakes, TX 78654
Cliff
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL DU920PFGB3
Near Austin, TX 78745
Leonardo
Job Details: 07/05/2019
DISHWASHER KITCHENAID KUDS30IXWH6 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good job complete.
Near Austin, TX 78748
Kevin
Job Details: 07/05/2019
WASHER MAYTAG MVWX655DW2 Arrived on site and found during spin cycle tub is making contact with outer cabinet. Found tub is not centered and after correcting it is no longer hitting outer cabinet. Now water leaks from connections at time of service, job complete"
Near Austin, TX 78735
Leonardo
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL GT4175SPS2 "Arrived on site and tested to find unit bottom turntable continues to run after door is open. Removed unit and tested to find bottom most open door switch failure, replaced door switch 4392027 tested to find unit operating as designed. Job complete"
Near Austin, TX 78729
Andy
Job Details: 07/05/2019
COOKTOP KITCHENAID KECD867XBL02
Near Hutto, TX 78634
Jonathan
Job Details: 07/05/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for range not preheating. Performed diagnostics mode and tested unit. Found unit not getting correct voltage. Found broken wire at terminal block. Inspected terminal block and found burnt connector. Will need to replace terminal block and repair wire harness. Customer will need to have a 4 prong power cord on hand. ; ordrng 1 5304409888 (block)
Near Round Rock, TX 78681
Al
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect customers concerning poor dishwasher performance.Ran diagnostics test mode and unit tested as designed.Customer informed about over suds due to the amount of suds inside unit after diagnostics mode.PODS are contributing to poor performance issues.Unit operating as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78701
Wesley
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/05/2019
RANGE JENN-AIR JDRP548WP03 Arrived on site to diagnose a range that is not broiling properly. Found broiler element wiring not fully inserted to connector on control board causing it not to have contact. Re-wired element properly and tested unit. Found all is functioning properly at this time.
Near , TX 78626
Jonathan
Job Details: 07/05/2019
OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site to install previous diagnosed part. Removed control panel and installed new. Tested operation, all tested good."
Near Round Rock, TX 78665
Joel G.
Job Details: 07/05/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to install parts I previously ordered. Replaced parts and verified operations. Gearcase was also faulty. Verified no water leaks at time of svc call.
Near Austin, TX 78749
Leonardo
Job Details: 07/05/2019
RANGE LG LRG3193ST Arrived on site to test unit for oven not working. Test unit and found bad glow ignitor. Test unit and preheated oven to 350 job complete.
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW93000VU02 Arrived onnsite and found unit symptom free. After explains and reassuring product design.
Near Salado, TX 76571
Joel G.
Job Details: 07/05/2019
WASHER WHIRLPOOL GHW9150PW0 "Arrived on site to diagnose basket making noise in spin. Found basket is starting to get loose and will need replaced.