Near Austin, TX 78736
Luis
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for water leaking and deli drawer issues. Found bearings in left side damaged,found fresh food evaporator drain frozen over,found crack on thermistor. Defrosted drain,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie,secured cover with 4 screws. Replaced slide assembly tested drawer operation good."
Near Leander, TX 78641
Jonathan
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and advanced cycle while lightly pressing door switch. Tested water valve. Found ice maker not advancing without initiating. Removed ice maker and installed new. Assembled unit and monitored cycle without initiating. Found all tested good, no water leaks detected.
Near Round Rock, TX 78681
Chase
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on site customer complaint was that icemaker would sometimes dispense ice automatically ice is just getting stuck in the shoot call customer told her to hold her cup there until the rest of the ice comes out of the shoot all lines are dry
Near Georgetown, TX 78633
Cliff
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW94HEXW2 Arrived on site to diagnose a washing machine that will not spin. Tested unit and found no mechanical failures at this time and item being washed too heavy preventing the washer from balancing the load. Advised homeowner on findings. No further repairs are needed and no leaks were found at time of service.
Near Lago Vista, TX 78645
Jonathan
Job Details: 10/21/2019
FREEZER WHIRLPOOL WSZ57L18DM03 "Arrived on site to install previous diagnosed part. Pulled unit to gain access to hinge. Removed damaged door and installed new. Installed unit and leveled with refrigerator. Tested door seal and all other operations. All tested good, no water leaks detected."
Near Austin, TX 78744
Kevin
Job Details: 10/21/2019
DRYER FRIGIDAIRE FDE336RES1 "Arrived on site and replaced basket seal, and felt glide, due to the age of the dryer removing old basket seal did not expose any clean metal for adhesive to attach to.
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “not cooling” complaint. Inspected unit and found evaporator fan to be faulty. Removed and replaced evaporator fan. Unit checks good. No leaks detected, at time of service."
Near Lago Vista, TX 78645
Jonathan
Job Details: 10/21/2019
WASHER MAYTAG MVWX655DW1
Near Austin, TX 78734
Andy
Job Details: 10/21/2019
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site dishwasher leaking. Tested and inspected unit and found leak coming from left front. Found tub and door is wrapped. Attempted to correct with no improvement.
Near Kyle, TX 78640
Robert
Job Details: 10/21/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on job for complaints of door separating. Confirmed damage to door. Took pictures . Part sent correct number but wrong color in box.; ordrng 1 W11219379 (DOOR )
Near Buda, TX 78610
Robert
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job for complaints of light issue and temperature. All lights working and temperature good. No leaks detected at time of service.
Near Austin, TX 78741
Robert
Job Details: 10/21/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of not starting. Found fuse open. After replacement test operation and recommended vent cleaning.
Near Austin, TX 78733
Andy
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Al
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived to install previously ordered part.Removed and replaced the ice door.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete.
Near Leander, TX 78641
Lou
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=-2 on setting of -6 & RC=50 on setting of 34 degrees. I removed the bottom drawer and found a large amount of ice built up on the RC evaporator. I advised the customer of my findings and advised that I would have to come back and allow them to defrost the unit in order for me to complete the repair. I had the customer sign a waiver of damages from defrosting refrigerator and advised them to pull the unit out and place towels around it to protect the baseboards from water leakage. I found a service pointer W11329116C, that provides an SCODE (S27311) covering parts & labor.
Near Leander, TX 78641
Lou
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to insect dishwasher leaking water. Upon further inspection, the customer had the toeplate removed and a towel under the water valve. I moved the towel and found the valve leaking water. Also found water damage to the floor (photos). I turned the water source off under the sink and found that the valve under the sink was leaking so I advised the customer. When I remove the water hose connection from the valve, water continued to run out of the water hose at a slow rate. I turned my wet vac on and butted the hose up to the water hose until I was done replacing the valve. I removed and replaced the water inlet valve and then found that the washer in the hose was bad due to the installer tightening the hose connection too tight to the valve causing the washer to tear (photo). I replaced the washer with one I had in my tool bag. Connected the water hose to the valve and tested the unit. The unit operated as designed and no leaks observed du
Near Austin, TX 78746
David
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL KFIS20XVMS11 "Arrived on site to diagnose a water filter notification issue and ice not dispensing. When I arrived the ice issue was already resolved. Pulled ice bucket and informed customer that they should empty it regularly and appeared it had not been emptied in a bit and itr was starting to melt and stick. Functionally everything was working. Replaced customers water filter at their request, and walked the, through how to reset the notification for the filter via the UI menu. Notification has been reset, new filter installed and all is working as designed.
Near Austin, TX 78702
Leonardo
Job Details: 10/21/2019
DISHWASHER IKEA IUD8555DX1 "Arrived on site to test unit for not operating. Tested unit found control board was not responding. Replaced control board, tested unit and found that UI control panel LED was not lighting up. Did not have panel control. Ordering part # W11105144 panel control. Office to reschedule ; ordrng 1 W11105144 (PANEL CONTROL )"
Near Austin, TX 78738
Leonardo
Job Details: 10/21/2019
COOKTOP WHIRLPOOL KGCK366VSS02 Arrived on site to test unit for burning red issue. Found that a humidifier as in the room that caused flame discoloring. Instructed customer on humidifier being the cause of the issue. Job complete
Near Austin, TX 78749
Robert
Job Details: 10/21/2019
OVEN KITCHENAID KFGD500ESS04 Arrived on job for complaints of temperature in upper oven low. Checked temperature and sensor out of range replaced sensor.
Near Bertram, TX 78605
James
Job Details: 10/21/2019
REFRIGERATOR LG LFC25760ST Arrived on site and installed new control. Tested operation and found unit working properly and lights functioning. Job complete
Near Austin, TX 78757
Scott
Job Details: 10/21/2019
DRYER WHIRLPOOL WED5000DW1 "Arrived on site for no heat dryer. Checked voltage at terminal block, found dropping one leg of power. Confirmed previous diagnosis from previous technicians diagnosis. Quick pics of voltage jacks on meter. Job complete
Near Hutto, TX 78634
Wesley
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and found all functions operating except spin and agitate. Basket moves free. All hardware and wiring looks good from exposed back. Control hums during attempt to agitate. Ordering control to repair. ; ordrng 1 W11314361 (STATOR) and 1 W11354541 (ROTOR)
Near Georgetown, TX 78633
Paul
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 "Arrived onsite for the refrigerator not dispensing ice. I found the auger shaft spring missing and the shaft seal cracked causing the couplings to not engage. The shaft is also rusted. The shaft, spring, and seal need to be replaced.. Ordering the shaft, spring, & seal.ordrng 1 WP2198607 (SPRING) and 1 WP2198628 (SEAL) and 1 WPW10258544 (SHAFT)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the unit still has warranty and provided a letter from Lowe’s in which I took a photo of for warranty proof. I placed the unit in diagnostics and tested the ice maker and found the IM will harvest but the water does not dispense into the tray. I can hear the valve turning on to dispense the water. I checked the connection at the bottom left hinge and disconnected the water line to the IM and blew into it. I could not blow through the line meaning it’s clogged or blocked. I advised the customer of my findings and advised that I would have to order a door.I also advised that once the door is received, our office will contact the customer and schedule return service. I am ordering the left FC door in SS. Office to schedule return service. No water leaks observed during service.; ordrng 1 LW11026425 (DOR-FIP SS)"
Near New Braunfels, TX 78132
Richard
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for the refrigerator ice maker not dispensing ice. Upon inspection found that the ice maker compartment had frost build up inside ice tray. Removed ice maker and saw that there was debris in the ice maker water chute causing the water to overflow into ice tray. Removed debris and ice maker and dispenser tested good and no leaks detected.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/21/2019
DISHWASHER GE GDT695SMJ2ES Arrived on site to test unit for unit not working. Test unit and found customer had replaced board but had not done the jumpers. Could not find any diagram to see what configuration to put the jumpers on. Could not find control board.
Near Austin, TX 78726
Andy
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to install previously diagnosed and ordered parts. The customer agreed to the repair of replacing the gearcase & clutch. I removed and replaced the gearcase and clutch and calibrated the unit. Tested in diagnostics and it operated as designed. I manually tested the spin, agitate & drain modes and the unit operated as designed. No water leaks observed during service, job completed. I advised customer of one year warranty on parts and labor."
Near Kingsbury, TX 78638
Robert
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not starting. Found Control locked. Unlock console and test operation. No leaks detected at time of service.
Near Pflugerville, TX 78660
Chase
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site install the new drawer assembly open and close the drawer all lines are dry
Near Austin, TX 78731
Luis
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for cooling issue no no ice. Per service pointer W11329116C defrosted evaporator,installed updated cover,secured thermistor to correct location on suction line using a zip tie,reassembled fresh food compartment. Installed updated control with new software, changed defrost setting to basic. ordrng 1 CNOTE (S27311 2xL)"
Near Pflugerville, TX 78660
Scott
Job Details: 10/21/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for long dry times . Found unit is heating . Found using flow kit , found restriction . Recommended having vent cleaned . No lint build up at time of service . Job complete."
Near New Braunfels, TX 78130
Richard
Job Details: 10/21/2019
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived onsite for the ice machine making a loud noise when draining. Ran diagnostics and all functions tested good. Drain noise is normal. Ice machine is located in a non insulated area. Advise customer to insulate the access door to help with the noise. Complete
Near Austin, TX 78702
Kevin
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRFC300EBS00 "Arrived on site and inspected refrigerator and found surface of left fresh food door is damaged. Issue is cosmetic and not effecting function of refrigerator
Near Pflugerville, TX 78660
Chase
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site customer complaint was Fridge is making a funny noise found it it was just vibrating against the waterline pull the unit out we adjusted the waterline everything else work great All lines are dry
Near Austin, TX 78744
Robert
Job Details: 10/21/2019
DRYER WHIRLPOOL WED49STBW1 Arrived on job for complaints of not working. Found fuse open. Replaced fuse and test.
Near Austin, TX 78735
Robert
Job Details: 10/21/2019
WASHER LG WM3360HVCA Arrived on job for complaints of over fill code ran test for fill and cold water valve failed.; ordrng 1 5220FR2008F (COLD VALVE )
Near Cedar Park, TX 78613
Lou
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW72HEDW0 "arrived on site to inspect washer timer not advancing. Upon further inspection, the customer advised that the unit appeared to be resetting itself as it will get to a certain time and appear to be repeating the spin mode. I placed the unit in diagnostics and tested. Unit operated as designed until it got to the spin mode when it began to badly shake. I found that the shipping bolts had not been removed after they moved into the home. I removed the bolts and retested and the unit operated as designed.No water leaks observed during service, job completed."
Near , TX 78619
Leonardo
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time.
Near Round Rock, TX 78681
Cliff
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to replace main control and cover for refrigerator. Replaced control and found no damage to cover at this time. Cover is not needed and repair is complete. No leaks were found at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 10/21/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site and inspected range and found right rear burner turns off flame on lowest setting. Adjusted valve and it will now stay on properly. No further repair is required at this time, job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and inspected refrigerator and found water droplets frozen on top of ice maker cover. Took one picture. Sound center vertical mullian is lifted and causing an air gap, took one picture. Heated gasket to improve seal and added silicon along perimeter between freezer liner and outer cabinet to improve seal. Documented situation with tech line if this does not correct the issue no parts can be ordered that can adjust it further. SR7726152279"
Near San Marcos, TX 78666
Richard
Job Details: 10/21/2019
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher odor. Ran diagnostics and all functions tested good. Took filter out and saw that it was mildewed and stinky causing the order smell. Customer was did not know that there was a filter in the dishwasher. Ordering filter advised customer to clean the filter once every two weeks to a month depending on amount of use. ; ordrng 1 W10872845 (filter)
Near Kingsbury, TX 78638
Robert
Job Details: 10/21/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of it complete cycle. Found washer in drain mode tried to cancel. Replaced control and tested for leaks.
Near Marble Falls, TX 78654
James
Job Details: 10/21/2019
FREEZER KITCHENAID WRV986FDEM01 Arrived on site and installed ew freezer fan motor. Ran test 4 to test operation. Unit tests good and fans running properly. Job complete
Near Round Rock, TX 78665
Al
Job Details: 10/21/2019
MICROWAVE GE PEB7226SF2SS "Arrived to install previously ordered parts.Tested unit that was down on the floor in dining room and unit still har internal light on, counted down but never heated.Unit will need switches to complete the repair.; ordrng 1 CNOTE (NO AR)"
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Arrived on site for refrigerator ice maker cubes freezing together. Performed diagnostics and advanced ice maker cycle. Found ice maker leaking water when filling. Disassembled ice maker and inspected. Found ice maker separating from front plate and causing water to drip to ice container and freezer, due to normal wear and tear. Removed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected."
Near Belton, TX 76513
Arthur B.
Job Details: 10/21/2019
OVEN GE CT9050SH1SS "Arrived onsite for customer complaint of wall oven getting F96 error. Tested unit and confirmed issue. Found F96 is oven sensor error.; ordrng 1 WB21X10165 (sensor asm)"
Near Austin, TX 78748
Kevin
Job Details: 10/21/2019
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found it is heating well, found no airflow through lint trap. Removing that hose from Bacot dryer returns airflow. Vent to the exterior of home will need to be cleaned/cleared in order for dryer to operate normally. Recommended to customer that dryer not be used until this has been completed. Dryer is new and there is no lint at time of service, job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 10/21/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on sit for front of oven conserns . Ran temp check in oven heating oven to 400 , avg tem was 398.5. Checked temps on front of unit ran around 145-163 on top of oven door . Glass was 123-130. Side of door 132.143 . No gas leaks detected@ time of service .
Near Hutto, TX 78634
Chase
Job Details: 10/21/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site customer complaint was microwave was getting error code came into the house no one was there ran microwave numerous times cant find anything wrong there was nothing to actually test the heat to make sure can’t put water in there but microwave is functioning fine
Near Austin, TX 78750
Lou
Job Details: 10/21/2019
WASHER WHIRLPOOL MVWB835DC3 "arrived on site to inspect washer not turning on. Upon further inspection, I found the unit unresponsive. I verified voltage at the outlet and found it to be a GFCI outlet. I verified voltage to the unit and the green light flashing. Following the tech sheet, I tested voltage and resistance to the control and UI console and found the console needs to be replaced. I removed and replaced the console ad retested. Unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Georgetown, TX 78626
Lou
Job Details: 10/21/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "arrived on site to inspect cooktop flames and grates. Upon further inspection, the customer advised that the unit is supplied with natural gas as the grates are badly warped. I confirmed the grates being warped and I tested all four burners. The flames were correct as they were blue with an occasional reddish/orange tip. I advised that the reddish/orange tips were normal due to possible pipe dope (sealant) on the lines and in the lines that’s mixing with the gas flow. I removed and replaced the grates and tested with a pan and they were good. No gas leaks detected during service, job completed."
Near Austin, TX 78745
Leonardo
Job Details: 10/21/2019
WASHER WHIRLPOOL WDT720PADM2 "Arrived on site to test unit for not dishes not washing. tested unit, found that pump and motor was not working. Job complete"
Near New Braunfels, TX 78130
Richard
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KSSS42MDX05 Arrived onsite for the refrigerator not cooling. Upon inspection found that there is a restriction or leak in the sealed system.also customer wanted to replace tracks for refrigerator drawers..; ordrng 1 2003002 (exchanger) and 1 4388574 (evaporator) and 1 876764 (valve) and 1 CNOTE (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 CNOTE (2 MAN) and 1 W10309994 (compressor) and 1 WP2004545 (heater-pan) and 1 WP2006515 (track) and 1 WP2006516 (track)
Near Waco, TX 76710
Arthur B.
Job Details: 10/21/2019
ICE MACHINE KITCHENAID KUIC15PHZS "Arrived onsite install new compressor and evaporator to ice machine from prior tech’s diagnosis. Tested unit and found condenser fan motor working. Found evaporator plate making ice but short cycling. Also found water valve filling slowly. Due to short cycling, this is causing compressor to over run. Advised customer of findings. Ordering new valve and water level sensor.All water connections were dry at time of service.; ordrng 1 CNOTE (ABO) and 1 W10881366 (valve) and 1 WPW10485962 (sensor )"
Near Austin, TX 78733
Luis
Job Details: 10/21/2019
REFRIGERATOR GE PFSS6PKXASS "Arrived on site for failed filter head. Removed faulty filter head,installed a new filter head checked water connections no leaks,installed filter tested dispenser good water flow. Checking water lines with water dispensing no leaks unit working as designed.
Near Austin, TX 78757
Scott
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW97HEDW0 Arrived on site for washer throwing long drain code . Removed drain trap and found a couple pieces of cloth clogging drain . Ran diagnostics and all checked normal and unit is finishing test now . No water leaks detected at time of service .
Near Pflugerville, TX 78660
Chase
Job Details: 10/21/2019
DRYER WHIRLPOOL WED70HEBW0 Arrived on site install new drum and pulley and belt unit would still not come on properly need to order correct parts to fix the problem customer requested same tech DT; ordrng 1 3392519 (thermal fuse) and 1 W10542001 (cntrl-elec)
Near Burnet, TX 78611
James
Job Details: 10/21/2019
WASHER MAYTAG MHW5630HC0 Arrived on site and tested operation. I found bearing is squealing and shock are failing due to unit not being able to spin up to speed properly. Unit will need new tub assembly and shocks. Also found that the dispenser is not siphoning properly. Repair will require 2 hours to complete. Office to schedule return service. ; ordrng 1 CNOTE (2 HOUR REPAIR) and 1 W11287253 (TUB) and 4 W11316766 (SHOCK)s
Near Pflugerville, TX 78660
Paul
Job Details: 10/21/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived onsite for the oven that gains time. I connected the customers new smart phone to the wall oven and made sure the oven was connected to the internet. I explained to the customer that it could take up to 30 days for the oven to receive and download all of the updates. I explained that if after 30 days they were still experiencing the same issues, we would need to change the control panel. Call complete."
Near Georgetown, TX 78628
Paul
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the left RC door, ice maker, and door UI. All controls and water are functioning as designed. There were no water leaks present at the time of service. Call complete."
Near Liberty Hill, TX 78642
James
Job Details: 10/21/2019
OVEN WHIRLPOOL WOS51EC0HS00 Need to call tech line to document cracked pain in bottom of liner
Near Austin, TX 78723
Joseph C.
Job Details: 10/21/2019
RANGE WHIRLPOOL WFG505M0B62 "Arrived on site for “broken gas lines under cooktop” complaint. Inspected unit and found all orifice holders to be broken. No leaks were detected. Removed and replaced all orifice holders. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
Lou
Job Details: 10/21/2019
RANGE WHIRLPOOL WFE510S0HS1 "arrived on site to inspect range oven door gasket. Upon further inspection, I found the left end of the gasket was not tucked inside the cabinet like it should be. I pulled the left end out and attempted to reinstall it, but in the process of pulling it out, the gasket got caught on some metal and frayed the gasket. I am ordering the gasket ; ordrng 1 WPW10658354 (gaskt-door)"
Near Round Rock, TX 78681
Cliff
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site to diagnose a refrigerator that is not cooling. Found oil from refrigerant all over right side of compressor compartment. Oil is also covering several lines indicating possible multiple leaks. Compressor will need to be replaced along with lines around compressor area re-welded. Office will need to set return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Salado, TX 76571
Chase
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW00 Arrived on site customer complaint was Fridge was not cooling properly fridge was at 55° freezer was at 37° pull the back panel off checked the compressor it’s all good compressor is scolding hot ; ordrng 1 WPW10507886 (compressor)
Near Horseshoe Bay, TX 78657
James
Job Details: 10/21/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and found bin full of thin ice. Inspected all components again and found reservoir not being filled completely with water due to short cycling of fill valve. Corrected loose connection for water sensor and verified proper placement of evaporator thermistor for ice thickness. I found thermistor has slid down to accumulator causing thermistor to read colder temp sooner than end of harvest. Secured thermistor into proper location and found unit now making proper thickness of ice. Job complete
Near Austin, TX 78726
Andy
Job Details: 10/21/2019
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site for oven no operations. Tested and inspected unit and found failed therm fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78751
Joseph C.
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for “dented freezer door” complaint. Verified damages to freezer door. Upon installation of new door, found insulation bulging out of top front trim and top side trim rubbing upper hinge. Ordering new freezer door. .; ordrng 1 LW10728959 (dor-fip FREEZER)"
Near , TX 78611
James
Job Details: 10/21/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new ui. Tested operation and found lower fan fault still coming up when unit set to bake. Called tech line and spoke to Andy #7726159201. Sending call back to product lead. Job complete
Near Buda, TX 78610
Kevin
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and inspected refrigerator and found no ice production cover found icemaker has failed. After replacing icemaker it began cycling immediately and filled with water. Recommended to customer that first batch of ice be discarded. No water leaks from connections at time of service, job complete"
Near Austin, TX 78746
David
Job Details: 10/21/2019
MICROWAVE KITCHENAID KBMS1454BSS "Arrived on site to install previously diagnosed parts. Installed new slide and spring, and also replaced switch for left hand side. Tested unit and all is working as designed. Call complete."
Near Georgetown, TX 78633
Paul
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived insight for the washer with the spin light blinking. I reset the control and checked for stored error codes. I found no codes. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I went over resetting the control and holding the start button for more than 3 seconds with the customer. There were no water leaks present at the time of service. Call complete.
Near New Braunfels, TX 78130
Richard
Job Details: 10/21/2019
DRYER MAYTAG MEDX655DW1 arrived onsite for dryer not heating properly. Ran diagnostics and all functions tested good. Found that the vent hose coming from the dryer is kinked and needs to be fixed and shorten. Advised customer to shorten vent hose and correct the kinks. Complete.
Near Round Rock, TX 78665
Al
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived to install previously ordered parts.Disassembled old dishwasher, removed all required parts.Reassembled onto new tub and reinstalled the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete"
Near Leander, TX 78641
Jonathan
Job Details: 10/21/2019
REFRIGERATOR LG LSXS26366S/00 "Arrived on site for refrigerator not cooling. Found unit powered off since Wednesday. Tested control fuses and both capacitor. Powered unit on and checked fault codes and found none. Checked amp draw to compressor and found at .65 amps.tested output voltage and found 118 volts. Gained access to evaporator and found no frost pattern developing. Found failed seal system. Will need to replace compressor, filter dryer and software update.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onnsite and repaired unit water leak by clearing ice from ff Evap drain. All checks good.
Near Austin, TX 78756
Joseph C.
Job Details: 10/21/2019
WINE COOLER WHIRLPOOL KUWL204EPA00 "Arrived on site for “noisy operation” complaint. Inspected unit and could not reproduce noises. Asked customer to record noises, to further help in diagnosis. Unit is performing as designed."
Near San Marcos, TX 78666
Kevin
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced control panel diagnosed on previous visit and it is now responding properly. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78756
Joseph C.
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and could find no tears in hoses or bellows. Ran through complete cycle, with no leaks. Request customer record when leak appears, again and what cycle(s) it appeared on. No leaks detected, at time of service."
Near Killeen, TX 76549
Al
Job Details: 10/21/2019
OVEN WHIRLPOOL WFE770H0FZ2 Arrived to inspect oven not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit began operating as designed.Job complete
Near Lockhart, TX 78644
Robert
Job Details: 10/21/2019
DISHWASHER GE GDF520PGJ0WW Arrived on job for complaints of not starting. Found the harness damaged to control in door. Also replace main controll board. ; ordrng 1 WD21X22596 (harness asm door) and 1 WD21X23463 (kit svc ui front log)
Near Austin, TX 78747
Luis
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00
Near Salado, TX 76571
Chase
Job Details: 10/21/2019
DRYER WHIRLPOOL WED9550WW2 Arrived on site customer complaint was dryer would not start at all found the main board relay was broken and the thermal fuse was bad replaced the parts ran the unit dryer started Heating perfectly fine one year warranty
Near Leander, TX 78641
Lou
Job Details: 10/21/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven not heating, upon further inspection, I place the unit in diagnostics and found error code F8E1-fan speed. I tested the fans in diagnostics and tested voltage on high speed and low speed ad got 124V with both speeds. I checked VDC at the P4 connection and got 8VDC. I tested the bottom oven fan and got the same results. I am ordering both (2) fans and lower oven control ; ordrng 2 W11248652 (BLOWER)s and 1 W11261167 (CONTROL)"
Near Austin, TX 78730
David
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose a refrigerator that had lights out in the FC and one light in the RC. Replaced LeD control due to having 6 lights out. Retested unit and all lights were still out. Replaced RC light first and still no change. Replaced bottom left and top center FC lights and was able get all lights on. All is now working as designed. Call complete.
Near Austin, TX 78746
Luis
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for no cool. No frost formation on evaporator diagnosed leak in system. Replaced compressor evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Temple, TX 76502
Arthur B.
Job Details: 10/21/2019
MICROWAVE WHIRLPOOL WOC54EC0AB04 Arrived onsite for customer complaint of wall microwave not heating properly. Uninstalled unit and removed top. Found magnetron shorted. Removed magnetron and inverter. Reassembled and tested. Unit now heats as designed. No other issues found.
Near Round Rock, TX 78665
Cliff
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW7500GC0 Arrived on site to diagnose a washer that is making unusual noise. Found failed gearcase bearing. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78730
Andy
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for refrigerator both compartments not cooling. Preformed temperature test in RC and found warm. Performed temperature test in FC and found normal. Found failed harness and damper. Ordering needed parts. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10248595 (DAMPER CONTROL )
Near Horseshoe Bay, TX 78657
James
Job Details: 10/21/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site and found water dripping from fill tube when calling for water instead of a steady stream. Removed filter and water began flowing properly and filled the reservoir. Unit has a failed filter head. Job complete
Near Waco, TX 76710
Arthur B.
Job Details: 10/21/2019
VENTHOOD KITCHENAID KXU2836YSS0 Arrived onsite to remove and replaced UI on venthood. Unit was uninstalled when arrived. Removed and replaced UI control provided by customer. Reassembled and tested. Unit now works as designed. No other issue found.
Near Cedar Park, TX 78613
Lou
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW8500DW5 "arrived on site to inspect washer hot valve. Upon further inspection, I placed the unit in diagnostics showing error codes F3E2, F0E4, F8E1. I cleared the codes and continued with testing. Unit operated as designed but the hot water was slow to dispense. I removed the water hoses from the valve and found a large amount of debris in the valve screens and some in the hoses. I cleaned the hoses and flushed them and removed and replaced the water valve. Calibrated the unit and retested and it operated as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Paul
Job Details: 10/21/2019
DRYER LG DLE5977W "Arrived onsite for the dryer making a thumping noise. I found one of the roller defective causing the noise. I explained to the customer that since the unit had to be completely disassembled and due to the age of the unit that I recommended replacing all 4 rollers, the idler, and the belt. I replaced the rollers, idler, and the belt. I tested the unit and found it working as designed and sounding normal. Call complete."
Near Kingsbury, TX 78638
Robert
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on job for complaints of no ice ran diagnostics and test 120 pass. Check valve no water out of valve. Water supply to valve good if calling for water dispenser but not if called for icemaker. ; ordrng 1 W11114721 (CONTROL ) and 1 W11330486 (UI CONTROL )
Near Austin, TX 78748
Leonardo
Job Details: 10/21/2019
MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site to test unit for no power. Tested unit found the door 3 way switch was burned out. Replaced 3 way switch. Tested unit, unit test good. Job complete"
Near Austin, TX 78741
Leonardo
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit for leaks. Tested unit, found drain motor was broken. replaced drain motor, tested unit, no leaks at this time. Job complete"
Near New Braunfels, TX 78130
Richard
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived onsite for the refrigerator making noise. Ran diagnostics and found that the freezer evap fan was causing the issue. Replaced evap fan and issue is gone. Complete and no leaks detected.