Service History 632

Near Dripping Springs, TX 78620
Robert
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID LFX25960SW Arrived on job for complaints of refrigerator not running. Found when plugged in the ice door flaps continuously. Inspection of control revealed shorted control. Replaced control and unit powered on properly.
Near Leander, TX 78641
Paul
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the evaporator fan motor and tested the unit. The unit is working as designed. Call complete.
Near Driftwood, TX 78619
Robert
Job Details: 05/13/2020
REFRIGERATOR LG LMX25964ST/00 "Arrived on job for complaints of not cooling. Found no frost pattern, compressor running and hot but condenser line not. Amp draw less than 2 and if I unplugged refrigerator and back in compressor starts not over loading. Ordering process tube, evaporator ,dryer and compressor. SStech needed; ordrng 1 4J00977P (TUBE) and 1 5421JJ1003S (EVAPORATOR ) and 1 5851JA2007E (DRYER ) and 1 TCA36411702 (COMPRESSOR )"
Near Lakeway, TX 78734
Luis
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site for food freezing in fresh food and no ice. Found air migrating around bin,tested control,found control defective flapping while opening and closing,found icemaker not running through a forced cycle. Need AUTHO for cover kit,control and icemaker; ordrng 1 NEEDAUTHO and 1 W10295078 (COVER KIY) and 1 WPW10127427 (CONTROL) and 1 WPW10190981 (ICEMAKER), states that autho needed"
Near Leander, TX 78641
Lou
Job Details: 05/13/2020
WASHER LG WT1001CW "Arrived on site to inspect washer error codes. Upon further inspection, I found the unit unplugged. Plugged unit in and placed in diagnostics. Unit operated as designed but failed to drain the water from the tub. Using my wet vacuum, I removed the water from the unit and inspected the drain pump and found a large amount of debris in the pump/impeller area. Removed the debris and retested and drain pump continued to fail. I am ordering the drain pump with CNOTE-AUTHORIZATION and CNOTE-PLACE ON CANCELLATION LIST and scheduled return serviceWill return with screened control, but only need authorization on drain pump at this time. No water leaks observed during service and unit left unplugged. ; ordrng 1 5859EA1004F (DRAIN PUMP) and 1 CNOTE (AUTHORIZATION )"
Near Austin, TX 78723
Jacob
Job Details: 05/13/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite to replace burner head and cap. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Killeen, TX 76549
Al
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect ice maker not working.Ran diagnostics test mode and found an E5 error bad thermistor.All other ice maker functions worked.Removed and replaced the ice maker. Customer told to wait 24 hours for healthy ice.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78681
David S
Job Details: 05/13/2020
DRYER FRIGIDAIRE LEQ2152EE0 "Arrived on sit for dryer face moving when opened. I inspected the unit and work area. I found the bolts holding the face in, have come lose and stripped. I replaced the screws and tighten the unit down. The face no longer moves. Job complete."
Near Leander, TX 78641
Lou
Job Details: 05/13/2020
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker is making ice, but it leaking the FC section as ice has built up on the back wall. I removed and replaced the ice maker and using my jumper wire, I jumped the IM from points T-H and the IM operated as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76541
Al
Job Details: 05/13/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived to inspect cracked cooktop.Verified the damage, called office and spoke with MS.Received approval to replace the cracked cooktop.Replaced it and unit tested as designed.Job complete"
Near Austin, TX 78723
Jacob
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDF550SAHB "Arrived onsite to replace parts. Vent, vent, washer and clamps. Replaced parts. Tested unit. Did not fix issue. Called Techline. Suggested pressure switch to be replaced. Got SR#772813928. Office to reschedule. ; ordrng 1 REQUEST (2HR) and 1 W11226502 (switch-wl)"
Near Austin, TX 78735
Luis
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for no cool. Powered unit on,ice ball on inlet to evaporator,no frost on diagnosed leak at evaporator,ordering a new compressor,evaporator and uv drier. 2 hrs ; ordrng 1 2HRS and 1 W10836706 (EVAPORATOR ) and 1 W10913906 (ACCESS VALVE) and 1 WPE10143759 (DRIER UV) and 1 WPW10507886 (COMPRESSOR)"
Near Kingsland, TX 78639
Keith D.
Job Details: 05/13/2020
ICE MACHINE KITCHENAID KUID508HPS00 Arrived onsite and tested operation found unit working properly. Upon further inspection found calcium build up on ice trey up top causing ice to snag up and melt. Cleaned build off and tested operation and found unit working properly as designed. Job complete
Near Austin, TX 78738
Robert
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of upper rack falling. Found adjuster wheel broken. Installed adjuster kit. After replacement test operation rack movement good.
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/13/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived to install install cover. Replaced and tested properly
Near Seguin, TX 78155
Noah D
Job Details: 05/13/2020
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect icemaker, upon inspection found the fill valve not shutting off when water hit the sensor, ordering sensor and rescheduled.Please place on cancellations ; ordrng 1 WPW10548509 (WATER LEVEL SENSOR )"
Near Austin, TX 78738
Brandon
Job Details: 05/13/2020
DRYER GE GFDN110GL0WW "Arrived on site for customer complaint of loud buzzing noise, found buzzing noise coming from coils on gas valve. I replaced coils, unit still had noise, called GE tech support, they suggested replacing entire gas valve assembly. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WE14M114 (GAS VALVE ASSEMBLY )"
Near Smithville, TX 78957
Andy
Job Details: 05/13/2020
DISHWASHER LG LDS5811ST Arrived on site for dishwasher door opening issue. No repairs are to be done at this time. No water leaks present at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 05/13/2020
COOKTOP JENN-AIR JIC4430XS Arrived on site to replace module and display. Replaced both test unit and unit test good job complete.
Near Round Rock, TX 78665
David S
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for fridge not having lights. I checked the freezer and found the freezer light was out. I replaced the freezer light and the lights came on. I tested the freezer door switch and it tested good. Job complete. No water leaks detected.
Near Spicewood, TX 78669
Brandon
Job Details: 05/13/2020
REFRIGERATOR JENN-AIR JCD2295KEP "Arrived on site for customer complaint of ice clumping and water leaking. Found leak coming from ice maker mold. I replaced ice maker, unit tested good."
Near Hutto, TX 78634
David S
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "F4E3 motor not running, F7E1 no heat. I put the unit through a diagnostics cycle I found the unit filling but not spray. I also found the heater coming on at the end of the cycle. I will have to replace them the pump and motor to repair. I replaced the pump and motor assembly. I ran the 7nit through a diagnostics cycle and the unit operated as designed no water leaks detected. Job complete"
Near Buda, TX 78610
Richard
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator not cooling in the fresh food section. Upon inspection found that the fresh food evaporator is frozen solid. All controls and thermistors tested fine and they were replaced on the last visit. Called tech line and they stated to repair the issue according to service pointer W11092686E. Customer will need to defrost refrigerator scheduleSr# 7727814080 ; ordrng 1 212643 (sealer-gum) and 1 W10836964 (pan-drip)
Near Dripping Springs, TX 78620
Leonardo
Job Details: 05/13/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for console not responding. Found bad console replaced console test unit and unit test good job complete.
Near Austin, TX 78738
Robert
Job Details: 05/13/2020
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on job for complaints of flames too low. Adjusted flame to max setting. All burners working properly.
Near Harker Heights, TX 76548
Wesley
Job Details: 05/13/2020
COOKTOP JENN-AIR JED3430WS01 Arrived onsite and rescued the sandwich that had fallen beyond reach in the downdraft.
Near Austin, TX 78734
Luis
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for no lights in freezer section. Diagnosed a defective led module in freezer section,replaced module all leds working as designed."
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/13/2020
DISHWASHER LG LDF7774ST "Arrived to install previously ordered parts, replaced cracked drain hose and tested unit and tested properly . No leaks on site"
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/13/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived to inspect unit wife ice build in fc, cleared bins and ice, and fo7nd right side slide not holding in door completely, found spring bad. Will need slide to repair ; ordrng 1 CNOTE (RS) and 1 W10625068 (bracket)"
Near Lakeway, TX 78738
Leonardo
Job Details: 05/13/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit not washing. Turned unit on normal wash and unit working as designed. Tried pro wash and unit working as designed at this time. Job complete.
Near Killeen, TX 76549
Al
Job Details: 05/13/2020
REFRIGERATOR GE PSS26MSWASS Arrived to inspect refrigerator temperatures.Confirmed the refrigerator section was warmer than required to cool properly.Found the damper control was defective.Removed and replaced it.Reassembled and unit tested as designed.Left unit on turbo cool to cool unit quicker.All water lines were dry at the end of service.Job complete
Near Seguin, TX 78155
Noah D
Job Details: 05/13/2020
WASHER ROPER RTW4640YQ1 "Arrived on site to inspect washer for vibration during use, found suspension rod out of socket and not attached, checked for functional use of spring and arm, no problems found, reattached suspension rod and tested full function on high and low spin with customer. Complete"
Near Bastrop, TX 78602
Andy
Job Details: 05/13/2020
REFRIGERATOR GE ZICS360NXALH Arrived on site for refrigerator still not cooling. Tested and inspected unit and found ice buildup on left side of evaporator. Did as instructed. No water leaks present at time of service.;
Near Austin, TX 78727
David S
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL ET18GKXDN00 "Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the evaporator covered in ice. I turned the time to defrost and the heater came on. I called Techline spoke with Adrian sr#7727812488. Advised the. Of the situation. I gained access to the timer and found a wire not plugged in right. Techline advised me where the wire was supposed to go. I wired the the timer correctly. Since it was wired properly the timer wasn’t going into defrost. Because of the amount of ice the drain pan over filled. I cleaned up the area around the fridge and dryer the area with my towel. I advised the customer about the ice and drip pan. Unit is operating as designed, no water leaks detected."
Near Killeen, TX 76543
Al
Job Details: 05/13/2020
RANGE WHIRLPOOL RBD305PDT14 Arrived to install previously ordered part.Removed and replaced the bake element in the top oven. Powered on and unit began heating.Customer pointed out the console OFF button for the lower oven doesn’t work. I confirmed the complaint and called office and spoke with SP..; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE
Near Driftwood, TX 78619
Robert
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of ice in freezer. Found that the ice is on bottom from a blockage in drain. Removed ice to examine the drain and found the fitting squeezed close. Ordered new fitting. ; ordrng 1 WP2304888 (fitting)
Near Burnet, TX 78611
James
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDF510PAYSA Arrived on site and installed new harness and console. Tested operation and found unit working properly. Job complete
Near Killeen, TX 76549
Al
Job Details: 05/13/2020
REFRIGERATOR GE GSH25JSCBSS "Arrived to inspect refrigerator temperature concerns.Confirmed the temperature was 15 in freezer and 50 in refrigerator section.Pulled unit out and found the condenser coils and the area behind the unit was covered in dog hair, not allowing the refrigerator to cool properly.Customer will need to vacuum the entire unit and do required maintenance for unit to function properly.SD pics taken of buildup.No parts installed"
Near Waco, TX 76705
Jonathan M
Job Details: 05/13/2020
REFRIGERATOR GE GFE29HMEIES Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found evaporator fan spinning but was shorted. Replaced the evaporator fan and control as tested unit. Unit is working as designed. Call complete.
Near Mustang Ridge, TX 78610
Richard
Job Details: 05/13/2020
DRYER ELECTROLUX EFME617STT0 "Arrived onsite for the dryer console not working properly. During testing found that the console is not responding correctly. Customer stated that when they first plug in the dryer to the outlet that there was smoke coming from it. Customer stated that they had the electrician come out and found that the outlet was not wired correctly. Customer also stated that they did not have issues with the dryer until they plug it into the plug outlet and after the electrician fixed the outlet the Dryer did work correctly. Will need to replaced main control, board assembly, knob assembly.; ordrng 1 5304505611 (board assy) and 1 5304508369 (knob assembly)"
Near Florence, TX 76527
Wesley
Job Details: 05/13/2020
DRYER AMANA NED4655EW1 Arrived onsite and used terminal block and cutoff kit to repair shorts in unit that prevented heating. Unit is now operating as designed.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived to install previously ordered parts removed and replaced evap cover and corrected bimetallic.and replaced control and tested properly
Near Austin, TX 78738
Leonardo
Job Details: 05/13/2020
OVEN IKEA IBMS1455DS00 Arrived on site to replace door and found arm missing and door was damaged. Ordering new arm WPW10128850 and new door W10721486 will need a rivet gun ; ordrng 1 2HOURS (2 HOURS ) and 1 W10721486 (DOOR) and 1 WPW10128850 (ARM )
Near Dripping Springs, TX 78620
Robert
Job Details: 05/13/2020
WASHER WHIRLPOOL WFW9620HC1 Arrived on job for complaints of not completing cycle. Ran spin cycle and heard noise after completing short spin cycle rotation of basket can hear scraping noise. Recommend replacement of tub. Needs two man and two hours. ; ordrng 1 W11340095 (TUB )
Near Austin, TX 78734
Brandon
Job Details: 05/13/2020
RANGE WHIRLPOOL JB258RMISS "Arrived on site for customer complaint of burners not getting hot enough, found burners to be working properly. Instructed customer on usage of these style burners.
Near Cedar Park, TX 78613
Paul
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator sweating between the refrigerator doors and the deli drawer and the ice in the ice bucket clumping more than normal. I found the ice box fan dragging and not starting up properly in service test 36. I found the horizontal mullion sweating again badly. I ran service test 40 and had 121VAC out of the control from P2-6 to P2-1. I tested voltage at the molex connector in the front to the heater and had .6VAC with it connected and 121VAC when I disconnected the molex connector. The horizontal mullion heater showed 1361 ohms. I called techline and spoke with Adrian SR# 7727814377 because I suspect a partially broken wire in the chassis. Adrian was communicating with the refrigeration plant and they stated the issue is going to be a wire breaking down in the cabinet
Near Round Rock, TX 78665
David S
Job Details: 05/13/2020
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for washer lid broken. I inspected unit and work area. I found the lid broken at the left hinge, see so quick pic. I called tech line and spoke with Kurt sr# 7727809668. Advised techline of the situation. Techline suggested replacing the lid and the top. I am ordering the hinge left WP8563965, hinge right WP8572974, 4 screws WPW10078270, lid W11259006, and the top W11097645 to complete the repair. The lid is showing to be an expert, the office will schedule a return when we have an eta on the lid.; ordrng 1 W11097645 (top) and 1 W11259006 (lid) and 1 WP8563965 (lid hinge LEFT ) and 1 WP8572974 (lid hinge RIGHT ) and 4 WPW10078270 (screw)s"
Near Austin, TX 78717
David Z
Job Details: 05/13/2020
MICROWAVE JENN-AIR JMW3430DS01 "Arrived on site to diagnose wall oven showing F2E1 error for stuck key. Unable to get diagnostics run since error just pops and stays. Replaced console and retested. All functions are now working as designed.
Near Morgan's Point Resort, TX 76513
Wesley
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite and found unit freezer module failed and upper harness failed. Replaced model and module harness for upper cabinet.
Near Georgetown, TX 78628
James
Job Details: 05/13/2020
DRYER MAYTAG MEDB766FW0 Arrived on site and tested operation. Found steamer valve is not stuck open and the unit is running properly. Found door gasket intact and sealing properly. Customer stated it happened with a comforter last time. Instructed that the comforter may have not spun out properly in washer and had excessive water still in comforter. Unit tests good. Job complete
Near Cedar Creek, TX 78612
Andy
Job Details: 05/13/2020
RANGE GE JGBS20WEA1WW "Arrived on site for range burners not lighting. Tested and inspected unit and found failed burner assembly’s. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WB16K10026 (burner,double)s"
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived to inspect unit not making ice or dispensing water, found valve has stuck shut, replaced and tested properly"
Near Austin, TX 78729
David S
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for fridge having ice build up. When I arrived the unit was defrosted and unplugged. I installed a new evap motor, thermistor and control box. I tested unit and all operations tested good. No water leaks detected."
Near Austin, TX 78738
Robert
Job Details: 05/13/2020
WASHER MAYTAG MHW5500FC1 Arrived on job for complaints of not opening door. Ran diagnostics and found code for slow drain. And confirmed drain is slow. ; saved tckt
Near Georgetown, TX 78628
James
Job Details: 05/13/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. Inspected venting and blower. Found both good and no faults in memory. Customer stated that the unit will begin to have issues as soon as the door is opened to put food into oven. Pre heated unit to 400 and found unit operating properly. Unable to duplicate failure at this time.
Near Austin, TX 78717
David Z
Job Details: 05/13/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to diagnose range with yellow flame fairly consistently. Performed diagnostic and checked orifices as well. Found all orifices clean, and flame is a bit on the yellow side in all burners. Need to return with regulator to resolve issue.
Near Leander, TX 78641
Lou
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit RC evaporator freezing up and virus techs diagnosis, I removed and replaced the evap motor harness, UI, and sealed the drain tube with silicone. I found the RC evap thermistor positioned in the wrong place. I corrected placement when I replaced the harness/motor and secured it with foil tape and a ziptie. Also, I found a gal approximately 1/4 inch wide between the drain tube and chassis. Sealed it with silicone. Tested unit and it began to cool as designed. No water leaks observed during service, job completed."
Near Austin, TX 78746
Kevin
Job Details: 05/13/2020
WASHER MAYTAG MHW5630HW0 "arrived on site and inspected washer and found normal cycle has spin turned off, discussed how washer defaults to last setting and corrected it. No further fault found no water leaks detected at time of service of visit. Job complete."
Near Liberty Hill, TX 78642
Keith D.
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite and tested operation found unit working properly as designed. Gained access to internals and checked seal and gasket checked good. Checked spray arm ports and they checked good. Was unable to duplicate problem at time of service. Job complete
Near Austin, TX 78749
Kevin
Job Details: 05/13/2020
WASHER MAYTAG MVWB865GW1 "Arrived on site and inspected washing machine and found baskets and tub assembly is not centered. Used leveling feet to correct basket and showed customer what affect an unbalanced load will have on the spin cycle. Washer is operating as intended, job complete"
Near Seguin, TX 78155
Noah D
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site to inspect icemaker for not producing ice, upon inspection found another e2 E5 error , checked for filling function and found no water, manually checked heating facia and defrosted chunk which filled icemaker, ordering heater for fill tube and UI. Office to reschedule ; ordrng 1 W10706850 (HEATER ) and 1 W10736144 (TUBE) and 1 W11171229 (UI )"
Near Driftwood, TX 78619
Richard
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KSRG25FKSS04 "Arrived onsite for the refrigerator not cooling. During testing found that the freezer evaporator is frozen solid. There is defrost issue and evaporator fan is running. Will need to replaced defrost control , thermostat, defrost bi-metal , heater.
Near Bastrop, TX 78602
Andy
Job Details: 05/13/2020
REFRIGERATOR LG LFX21971ST Arrived on site to install previously diagnosed start relay. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Driftwood, TX 78619
Richard
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived onsite for the refrigerator Not cooling. During testing found that the evaporator is frozen solid on the fresh food section. Need to defrost for 48hrs . Will need to replaced evaporator fan and controls and thermostat. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W10316760 (thermistor) and 1 W11130211 (cntrl-elec)"
Near Leander, TX 78641
Lou
Job Details: 05/13/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer vibration, walking, off balance. Upon further inspection, I found that the top two shipping bolts had not been removed. I removed the bolts and placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. No water leaks observed during service, job completed."
Near McQueeney, TX 78123
Noah D
Job Details: 05/13/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to inspect ice machine for not making ice, upon inspection found the recirculating pump not working at all, replaced pump and retested for all functions, evap plate had frost and pump worked correctly. Complete"
Near Temple, TX 76501
Wesley
Job Details: 05/13/2020
RANGE WHIRLPOOL WFE505W0HZ1 Arrived on site and repaired power block short. Unit is now operating as designed. Advised customer on repair and replaced control as well due to short ruining function.
Near Temple, TX 76502
Jonathan M
Job Details: 05/13/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for refrigerator that’s not cooling in either compartment. Inspected unit and work area. Found unit on and running with evaporator fan blowing hot air. Removed back panel and found prior sealed system work had been done. Took pressures and found unit at -11 psi on the low side and 80psi on the high side. Took amp draw and found unit at .402 A. Unit began to slightly cool. Advised customer to give he unit 24 hours to cool to see if repairs fixed problem. If further problems exist, please order sealed system parts and new Orion board. Call complete."
Near Round Rock, TX 78665
Scott
Job Details: 05/13/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for right front burner not igniting , replaced burner head due to slight warp. Unit is now igniting as normal . No gas leaks detected at time of service.job complete ."
Near Austin, TX 78727
Eman J.
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for refrigerator not cooling. Tested system found that the thermistor was faulty. Replaced thermistor, tested system. Everything works as designed. No water leaks at time of service. Job complete."
Near Salado, TX 76571
Wesley
Job Details: 05/13/2020
REFRIGERATOR BOSCH B26FT80SNS/01 Arrived onsite and found unit freezing food in deli drawer and in vita fresh drawers. Took photo of descriptions of design in the user guide. Partially covered vents in bottom of fresh food liner. In event of unit continuing to freeze the thermistor in the air stack will need to be replaced.
Near Georgetown, TX 78628
James
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site and tested operation. Found ice maker fill tube has frozen. Thawed line with steamer and tested. U it tests good. Job complete
Near Georgetown, TX 78626
James
Job Details: 05/13/2020
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site and tested operation. Found no direct short circuits in unit. Ran auto diagnostics and found gear case has failed and is leaking water onto rotor, stator and clutch. Also found agitator seized onto drive shaft and will need to be cut off to remove. Unit is unplugged due to failure.Job complete"
Near Austin, TX 78747
Kevin
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found drain pump is operating properly. Found garbage disposal was replaced recently and knockout was not removed. After correcting garbage disposal dishwasher is draining properly. No water leaks detected at time of service, job complete"
Near San Marcos, TX 78666
Richard
Job Details: 05/13/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave panel damaged. Replaced panel and microwave tested fine. Complete
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived to inspect unit with noise. Found from diffuser. Replaced and tested properly
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/13/2020
MICROWAVE GE JVM6175SK2SS Arrived to inspect unit with no power after repair. Found fuse good. Found Burt connector to filter pcb. Removed burnt pin from connector and re pinned in new pin to make successful repair.
Near Georgetown, TX 78628
James
Job Details: 05/13/2020
MICROWAVE JENN-AIR JMW3430DP02 Arrived on site and tested operation. Found F6E0 fault code. Installed new control and ui. Tested operation and found unit working properly. Job complete
Near Driftwood, TX 78619
Robert
Job Details: 05/13/2020
DRYER MAYTAG MEDC215EW Arrived on job for complaints of dryer turning off. Customer said that the timer stops in the same position each time. Advanced timer to about the Sam spot and tested. Replace timer and test operation.
Near Austin, TX 78745
Kevin
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site and inspected refrigerator and found no power to icemaker and no light in freezer. Removed freezer door switch and found it was never hooked up to harness. After reattaching freezer light is working and cycled icemaker and it filled properly, job complete"
Near Austin, TX 78753
Luis
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "Arrived on site for no cool. Powered unit on no frost pattern on evaporator,diagnosed leak in system ordering a new evaporator ; ordrng 1 2HRS and 1 W10836706 (EVAPORATOR )"
Near Temple, TX 76502
Jonathan M
Job Details: 05/13/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced motor and capacitor and tested unit. Unit is working as
Near Dripping Springs, TX 78620
Leonardo
Job Details: 05/13/2020
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to install washers. Installed washers and still heating some noise. Ordering new convection fan new blower and washers. Office to reschedule ; ordrng 1 W10850808 (WASHERS) and 1 W10860984 (CONVECTION FAN ) and 1 W11245567 (COOLING FAN )
Near Pflugerville, TX 78660
Scott
Job Details: 05/13/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site for microwave sparking . Found customer was using rack with out cooking on it . Recommended not to use rack unless doing multiple levels cooking . Ordering left rear support due to sparking . Please call to set return ; ordrng 1 W10840794 (support)
Near Robinson, TX 76706
Jonathan M
Job Details: 05/13/2020
REFRIGERATOR MAYTAG MFT2976AEB00 "Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Placing it in service diagnostics and tested the icebox fan, both refrigerator and freezer thermistors, the icebox thermistor and ran an ice harvest. Unit worked as design through all tests. Placed in an icemaker error codes and found an E5 (ice box thermistor issue). Placed temperature probe in ice box and found temperature at 22 degrees. Placed unit in icemaker heater and thermistor test and unit thought it was below harvesting temperature. Replaced icemaker and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78730
David Z
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to diagnose dishwasher with dispenser that was not opening when needed. Performed diagnostic on unit. Found the dispenser spring had been dislodged from the door and door no longer moved well or springs open. Replaced dispenser. Retested and all is working as designed at this time. Call complete.
Near Pflugerville, TX 78660
Andy
Job Details: 05/13/2020
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not operating. Upon arrival customer informed that unit is not doing anything and has noise. Tested and inspected unit and found failed drain pump running non stop due to failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78723
Jacob
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived onsite for unit not powering on. Tested unit. Upon investigation. Found that the power coming from wall was not 120v. Informed customer that an electrician will have to be contacted to fix issue with power coming from the wall. No issues at this time. Job com
Near Cedar Park, TX 78613
Lou
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect ice build up in the refrigerator. Upon further inspection, I found ice built up on the RC evap/cover. Due to recent repairs including the UI, HV control, and RC evap motor/harness, I checked the drain tube at the back of the unit. I found that there was a gap between the tube and chassis (photo). Using manufacturers approved silicone, I placed a bead around the opening of the tube and sealed the gap. Contacted techline and spoke to Dustin and advised of my findings and repairs. Dustin recommended that I check the drain pan for the evaporator and it is good. Provided file #7727816122. I verified the defrost time in diagnostics test #7 and it was set to 2. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Scott
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Arrived on site for fridge making same noise as before . Ran diagnostics and found dampener making ratchet noise . Replaced dampener , no frost build up . Tested dampener all is quiet . No water leaks detected at time of service job complete ."
Near Austin, TX 78734
Brandon
Job Details: 05/13/2020
DISHWASHER KITCHENAID KUDT03FTSS3 "Arrived on site for customer complaint of unit not washing found faulty wash motor, new motor was damaged in box, ordering motor. ; ordrng 1 WPW10780877 (pump&motor)"
Near Austin, TX 78738
Luis
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KRFC300EBS00 "Arrived on site for no water or ice. Diagnosed clogged filter head,installed a new filter head,tested water dispenser water dispensing correctly,ran icemaker through a cycle water filled icemaker.
Near , TX 78628
James
Job Details: 05/13/2020
DRYER MAYTAG MED6230RHW0 Arrived on site and tested operation. Found motor just humms when cycle starts. Verified proper voltage to unit. Tested voltage to motor at control and found to be good. Inspected motor and blower for obstructions and found none. Unit is getting proper voltage to motor but there is no operation. Unit will need new motor to repair.; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel)
Near Briarcliff, TX 78669
Brandon
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of unit not dispensing ice, found faulty auger motor, ordering motor. ; ordrng 1 W10225313 (motor)"
Near Hutto, TX 78634
Andy
Job Details: 05/13/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to install previously diagnosed control and sensor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78757
Eman J.
Job Details: 05/13/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for previous diagnosed parts replacement. Replaced the power cord. Still no power check voltage at outlet only got 80.5. Advised customer to call an electrician for power outlet.
Near Austin, TX 78727
Eman J.
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite for refrigerator leaking. Tested system found that the air tower ad fan was faulty. Replaced the air tower and fan. Tested system everything works as designed. Job complete.
Near Leander, TX 78641
Lou
Job Details: 05/13/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to inspect microwave noises. Upon further inspection, the customer played a video of the noise the unit was making and it sounds like a loud hammering/rattling noise. I tested the unit several times and could not get it to duplicate. Removed the unit form the wall and removed the cover and tested again and still no loud unusual noises. I did find that the blower motor assembly wasn’t secured to the chassis and vibrating. Found there were no screws molding it in place. I screwed the unit to the chassis and retested and still no loud unusual noises. Reassembled the unit and placed it back on the wall and retested. Unit is operating as designed. I advised the customer of my findings and repairs and advised if it happens again to report it to the office. Job completed."
Near Georgetown, TX 78628
Keith D.
Job Details: 05/13/2020
WASHER WHIRLPOOL WTW7500GC2 Arrived onsite and tested operation found unit with a f2e1 error code. Cleared code Advanced to diagnostics test 51 and tested operation found unit working properly no noises. Got out of diagnostics and ran a quick cycle to watch all functions and found unit working properly as designed. Did find the unit to be unleveled. Leveled unit and found No error codes at time of service. Job complete
Near Hutto, TX 78634
Scott
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived onsite for frost in freezer . Found light amount of frost building up on right side on rail . Replaced rails ,door is now sealing properly . No water leaks detected at time of service.job complete ."