Service History 632 - Appliance Express

We serviced a

KITCHENAID RANGE

Model KDRP407HSS4

Near Spicewood, TX 78669

Brandon

Job Details: 04/10/2021

"Arrived on site for customer complaint of Pf error code not resetting, found failed control, I replaced control, unit tested good."

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Georgetown, TX 78633

Lou

Job Details: 04/10/2021

"Arrived on site to inspect dryer not working. Upon further inspection, I turned the unit on and pressed start and nothing happened. I removed the back panel and tested the fuse and found it open. Tested remaining components and they were good. Removed the element and found the center plate beginning to warp and signs of it about to crack. I replaced the element and fuse and tested. Unit is operating as designed. I tested airflow in the unit and found the vents are clogged. I recommended that the customer have their vents cleaned to prevent further issues. No lint observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FSS02

Near Georgetown, TX 78633

Lou

Job Details: 04/10/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the RC fan failure, I was to remove and replace the RC evap cover assembly. Upon arrival, I found that the evap cover sent with me is the wrong part in the correct packaging. The correct cover should have several connections on the harness located in lower right corner of the cover and the one sent with me only had 2. I notified my parts thread of the issue and advised the customer of the issue. I found ice on the evaporator and removed it with my steamer to help the RC section cool until we can return with the correct part. I am ordering the evap cover assembly and CNOTE-TECH TO INSPECT BEFORE RETURNING. Also, returning tech to seal off drain tube store back of the unit. Office to schedule return service. No water leaks observed during service.; ordrng 1 W11395558 (RC evap cover assembly) and 1 CNOTE (TECH TO INSPECT EVAP COVER)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Briarcliff, TX 78669

Brandon

Job Details: 04/10/2021

"Arrived on site for customer complaint of freezer door not sealing, I adjusted tracks, added sealer, and formed gasket, unit tested good."

We serviced a

JENN-AIR MICROWAVE

Model JMW2427DS02

Near Lakeway, TX 78734

Brandon

Job Details: 04/10/2021

"Arrived on site to replace failed console, after replacing, unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Austin, TX 78747

Leonardo

Job Details: 04/10/2021

Arrived on site to replace control board. Replaced board test unit and oven heating correctly job complete.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW0

Near Georgetown, TX 78628

Lou

Job Details: 04/10/2021

"Arrived on site to inspect dryer noises. Upon further inspection, I turned unit on in a Timed Dry cycle and after approximately 4-5 mins the unit began to make a screeching noise. I disassembled the unit and found the exhaust pipe and blower housing loose. Also found the blower wheel broken. I removed and replaced the blower wheel and using the pads provided for today, I sealed off the exhaust pipe at the back of the unit and at the blower housing and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITBL3

Near Georgetown, TX 78633

Lou

Job Details: 04/10/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the door gasket being torn in the lower right corner and the unit leaking water, I removed and replaced the gasket and tested. Unit is operating as designed.No water leaks observed during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITBL3

Near Georgetown, TX 78633

Lou

Job Details: 04/10/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the door gasket being torn in the lower right corner and the unit leaking water, I removed and replaced the gasket and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Kyle, TX 78640

Robert

Job Details: 04/09/2021

Arrived on job for complaints of tripping breaker. Unable to duplicate error.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Del Valle, TX 78617

Jacob

Job Details: 04/09/2021

Arrived onsite for unit making noise. Tested unit. Heard a loud noise when the fan wouldn?t come on. Upon further inspection. Found that a piece of paper was inside the fan motor. Removed paper. Tested unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVWB865GC0

Near Austin, TX 78748

Robert

Job Details: 04/09/2021

Arrived on job for complaints of water not filling properly and needed a power cord. Found the air dome hose in wrong spot and power cord damaged. Replaced cord and placed air dome hose to correct position.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Georgetown, TX 78628

Tommy

Job Details: 04/09/2021

"Arrived onsite for previously diagnosed parts. Upon arrival put unit into place with side mounts and reattached unit. Otto,r fasteners.Job Completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, TX 78729

Luis

Job Details: 04/09/2021

"Arrived on site to install parts previously diagnosed. Replaced motor,divider,yoke,gasket and washer,reassembled unit,tested ice dispenser unit working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/09/2021

"Arrived n site for dishwasher not draining. Inspected unit and work area. Tested drain pump and found impeller not turning. Tested voltage and found present. Removed standing water with shop vac. Removed drain pump and found glass caught on impeller. Inspected drain pump and house, found no damage from glass. Reinstalled drain pump and performed diagnostics mode. Monitored test operation and all tested good, no water leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Austin, TX 78752

Luis

Job Details: 04/09/2021

"Arrived on site for ice bin issues. Found bin frozen in housing,removed bin,removed ice blockage reinstalled ice bin checked ice bin operation good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Georgetown, TX 78628

Cliff

Job Details: 04/09/2021

Arrived on site to diagnose a dishwasher that is leaking through vent when door is opened. Found inner door panel not molded properly during manufacturing. Cut away excess plastic that was not trimmed at factory. All is working properly at this time and no leaks were found after service was performed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Austin, TX 78727

David Z

Job Details: 04/09/2021

"Arrived on site to diagnose icemaker in refrigerator that is not producing ice. Temps felt good in both compartments. Removed icemaker to inspect and found small cubes wedged in the arm. Found a piece of styrofoam had gotten stuck in the fill bucket, blocking unit from getting full sized fill for cubes. Removed the foam and ice and cycled icemaker. Icemaker finished cycling and filled appropriately and is now working as designed. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS04

Near Georgetown, TX 78633

Lou

Job Details: 04/09/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser leaking/dripping and the ice dispenser door not sealing correctly, I removed and replaced the smart valve and ice door and tested. Unit is operating as designed. No water leaks observed during service, office to schedule return service upon rival of the ice bin.; ordrng 1 WPW10395657 (Ice bin)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Austin, TX 78737

Brandon

Job Details: 04/09/2021

"Arrived on site for customer complaint of unit not cooling in either section, found freezer at 28 degrees, fresh food section at 48. Ran compressor and fan tests, found all fans running, compressor would run, weak frost pattern on both evaporators, oily residue on tubing by filter drier, found sealed system leak,

We serviced a

JENN-AIR OVEN

Model JJW2830DS00

Near Round Rock, TX 78681

David S

Job Details: 04/09/2021

Arrived on site to install previous diagnosed part. I installed the new console. I tested the unit and found it working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS02

Near Austin, TX 78746

Kevin

Job Details: 04/09/2021

"Arrived on site and inspected refrigerator and found icemaker is leaking water, took one picture. Replaced Icemaker and removed all ice from freezer, insured freezer evaporator drain is clear, job complete"

We serviced a

KITCHENAID TRASH COMPACTOR

Model KUCS02FRSS1

Near Austin, TX 78746

Kevin

Job Details: 04/09/2021

"Arrived on site and inspected trash compactor, customer has recently found trash behind bin that may have kept door from closing completely. Customer ran trash compactor 15 times during service call and it worked properly every time. No further repair is required at this time, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Temple, TX 76502

Tyler

Job Details: 04/09/2021

Arrived on site for microwave needing a previously diagnosed turntable tree turntable O-ring stabilizer as well as some touch up paint repair burn marks inside the inner cavity. But arrival I was able to sand down the burnt areas and reapply the touch up paint I then added the O-ring stabilizer and the glass turntable and then reassembled and tested a bowl of ice for 10 minutes as recommended by whirlpool stack line after the full 10 minute repair the ice has melted down and there were no signs of sparking arcing or burning or anything else catching on fire unit is now fully functioning as designed call complete

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HB1

Near Leander, TX 78641

Justin

Job Details: 04/09/2021

Arrived on site to install previously diagnosed parts. I installed the new harness and terminal block. I found the fuse bad as well and replaced. I then tested the cooktop elements and preheated the oven. All worked as designed. The UI is also working as designed now. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/09/2021

"Arrived on site to install previously diagnosed parts. Removed element and installed new element.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Buda, TX 78610

Leonardo

Job Details: 04/09/2021

Arrived on site to test unit for oven not ignite after pre heat. Replaced bake under and igniter and sensor and module. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC3

Near Pflugerville, TX 78660

Scott

Job Details: 04/09/2021

"Arrived on site , replaced gearcase and clutch ,transferred over slider . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Georgetown, TX 78628

Tommy

Job Details: 04/09/2021

Arrived onsite for washer intermittently working. Upon arrival found unit relay would intermittently get stuck on drain and not advance. Replaced control and tested. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Liberty Hill, TX 78642

Cliff

Job Details: 04/09/2021

Arrived on site to replace door gaskets for oven. Replaced both gaskets and all is working properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMEB00

Near Austin, TX 78729

David Z

Job Details: 04/09/2021

"Arrived on site to follow up on refrigerator not cooling. Ran unit and found no frost pattern on evap. Ran unit for 15+ mins and never saw frost pattern build, and lines are not cold. Checked amp draw on compressor and found it at .35 which is super low. Ordering sealed system to resolve. Office to schedule sealed system. ; ordrng 1 WPW10507886 (Compressor kit) and 1 WPW10143759 (Dryer) and 1 W10913906 (Access Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/09/2021

Arrived on site for Not Cleaning Clothes - Electronic Touch Control - Top Load Washer. Placed in diagnostics and F7E6 came on (motor fault). Ran through high spin and heavy agitation as F7E6 fault code directs in service manual. Heard knocking in agitation. Removed dust cover and found actuator not installed into the splutch. Removed actuator and installed into splutch. Placed back in diagnostics and washer is running as designed. Knocking noise is gone. Job completed.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Liberty Hill, TX 78642

Cliff

Job Details: 04/09/2021

Arrived on site to diagnose an oven that is not heating properly. Found temperature sensor out of range and replaced it. All is working properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Liberty Hill, TX 78642

Cliff

Job Details: 04/09/2021

Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/09/2021

"Arrived on site for refrigerator with ice maker overfilling. Inspected unit and work area. Placed level on to different shelves and found unit leaning forward. Found leveling feet more the halfway down. Called Whirlpool tech support and spoke with Kathy, was informed to check leveling of ice maker housing from left to right and found leaning to the left. She stated to replace house maker housing. After speaking with customer issue did not occur until ice maker was replaced and also requested for regulator to be removed from water line. Will replace ice maker with housing. Will need water tubing to remove regulator. After repairs are made will measure water fill, 1.6 to 2 ounces. Office to schedule appointment when ETA is available.; ordrng 1 8212547RP (WATER TUBING ) and 1 W11242954 (ICE HOUSING) and 1 WPW10280988 (GASKET) and 1 WPW10320706 (GASKET ) and 1 WPW10635022 (ADAPTER)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 04/09/2021

Arrived on site to test unit for screen frozen. Found ui not responding at all. Turned breaker off for 1 minutes and turned unit back on and ui responding on few buttons. Will order new console. Office to reschedule. ; ordrng 1 W11297728 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Austin, TX 78739

Leonardo

Job Details: 04/09/2021

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Manor, TX 78653

Matthew

Job Details: 04/09/2021

Arrived onsite to replace previously diagnosed parts . Replaced inner basket and suspension rods. Tested unit and unit is still making noise. Called tech line for assistance. Tech line recommended reorder inner basket and outer tub due to rubbing and shaking between the two. Isolated gearcase by removing tub and gearcase was operating properly. Reordering inner tub and outer basket Office to reschedule ; ordrng 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11089264 (filter) and 1 W11219115 (OUTER TUB ) and 1 WP90767 (screw)

We serviced a

GE REFRIGERATOR

Model HSS25ASHBCSS

Near Georgetown, TX 78633

Cliff

Job Details: 04/09/2021

Arrived on site to diagnose a refrigerator that is hammering when water is used. Found faulty filter head and replaced it. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Georgetown, TX 78626

Tommy

Job Details: 04/09/2021

Arrived onsite for unit not heating correctly. Upon arrival tested unit found unit needing slight calibration. Calibrated unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Austin, TX 78746

Kevin

Job Details: 04/09/2021

"Arrived on site and replaced detergent drawer, and Bellow diagnosed on previous visit. Also found a small sock in the drain pump."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near The Hills, TX 78738

Brandon

Job Details: 04/09/2021

"Arrived on site to replace failed motor, after replacing, unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WED85HEFW0

Near Austin, TX 78739

Robert

Job Details: 04/09/2021

Arrived on job for complaints of noise. Found the blower wheel damage.After replacement test operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Pflugerville, TX 78660

Scott

Job Details: 04/09/2021

"Arrived on site ,replaced motor , plate and shaft . All dispenser function are normal. No water leaks detected at time of service. Job complete ."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Niederwald, TX 78640

Leonardo

Job Details: 04/09/2021

Arrived on site to test unit for for not closing. Test unit and found broken striker. Replaced striker test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFU0

Near Manor, TX 78653

Matthew

Job Details: 04/09/2021

Arrived onsite for dispenser residue issues. Found service pointer W11025472 in reference to customers issues. Residue has now led to failing bellow. Per service pointer will order kit #W10903186 and bellow to correct issue. After repair will discuss proper use and care guidelines per service pointer. Discussed with DW via SW. office to reschedule. Recommending 2 hr to complete job.; ordrng 1 2HR (2 HR) and 1 W11173364 (bellow)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Holland, TX 76534

Tyler

Job Details: 04/09/2021

Arrived on site for washer turning off randomly.

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Georgetown, TX 78628

Tommy

Job Details: 04/09/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit display and tested unit. Unit is now operating as designed. Job Completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Pflugerville, TX 78660

Scott

Job Details: 04/09/2021

Arrived on site for dishwasher leaking . Ran diagnostics no error codes . Ran diagnostics found lots of suds in unit . Did have small amount of water leak out left side . Fill and drained unit several times to cleat soap out . Re ran diagnostics all checked out no water leaks . Recommended customer switch to powdered and use 1-2 tablespoons . Job complete .

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78737

Robert

Job Details: 04/09/2021

Arrived on job for complaints of noise. Found the gearcase leaks oil. Replaced both gearcase and cam. After replacement test operation.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Austin, TX 78734

Brandon

Job Details: 04/09/2021

"Arrived on site for customer complaint of unit not spinning, found failed actuator, I replaced actuator, unit tested good."

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JZ0

Near Lockhart, TX 78644

Noah D

Job Details: 04/09/2021

"Arrived on site to inspect oven for not heating oven upon inspection found found the terminal burnt, replaced terminal block and harness connectors, tested for functions and preheated. Complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Salado, TX 76571

Tyler

Job Details: 04/09/2021

"Arrived on site for washer not agitating. Upon arrival I was able to enter diagnostics and find the following error code: F8E1 NO FILL, LONG FILL, F7E6 MOTOR FAULT, F0E5 OFF BALANCE LOAD DETECTED. Upon further diagnostics tests I found during high and low speed agitation that both inner basket and agitator were in synchronized motion moving in the same direction. Spin function was working as designed. After checking for any voltage issue from ACU to components underneath unit, I found the circuit error code was due to actuator not shifting the cam/splutch assembly between agitation and spin. After replacing the actuator I reassembled and tested unit and confirmed unit was fully func as designed in Manuel as diagnostics modes. No leaks before during or after repairs. Didnt find any issues causing no fill or unbalance codes"

We serviced a

GE DISHWASHER

Model GSD2200G02WW

Near Leander, TX 78641

David S

Job Details: 04/09/2021

Arrived on site for dishwasher not draining. I inspected the unit and work area. I gained access to underneath the unit. I found the drain solenoid rusted and not actuating. I also found a puddle of water under the solenoid. I traced the water dripping from the tub itself. The unit is leaking from the tub.Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS00

Near Austin, TX 78703

Luis

Job Details: 04/09/2021

"Arrived on site for no cool. Removed evaporator cover found no frost pattern and traces of oil on evaporator weld joints,diagnosed unit will need a new fresh food evaporator. JOB WILL NEED 2HRS; ordrng 1 WPW10643261 (Evap ff) and 1 W10913906 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 W10779331 (Compressor)"

We serviced a

KENMORE REFRIGERATOR

Model 2537041341B

Near Georgetown, TX 78633

Cliff

Job Details: 04/09/2021

Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found fill cup on icemaker has ice buildup causing cup to overflow. Removed ice and tested unit. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78728

David Z

Job Details: 04/09/2021

Arrived on site to diagnose dishwasher with issues with silverware rack. On arrival I found the rack would only come out about half way. Found the wheel had come out of the upper left track and the lock was missing. Replaced left track and cap. Retested and unit is fully opening as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Georgetown, TX 78628

Tommy

Job Details: 04/09/2021

Arrived onsite for unit door switch not working. Upon arrival replaced bad switch and tested. Unit is now operating as designed. Tightened freezer handle. Job Completed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Pflugerville, TX 78664

Jonathan S

Job Details: 04/09/2021

Arrived on site for microwave venthood fan allowing air to escape around microwave. Tested vent and felt air flow behind unit and sides. Removed vent to venthood and sides opened. Corrected with foil tape around sides. Retyped vent and tested operation. All tested good. Spoke with customer on repair.

We serviced a

WHIRLPOOL DRYER

Model WGD8620HC1

Near Austin, TX 78733

Kevin

Job Details: 04/09/2021

"Arrived on site and inspected dryer and found latch connector to door is loose, after resetting it found no saved error codes. Airflow meter is showing no airflow, spoke with tech line, this is likely the cause for a customer smelling an aroma. Exhaust from heating element is not being removed. Recommended to homeowner that vent to the exterior be cleaned by a service to correct the issue, job complete 7730472179"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Dripping Springs, TX 78620

Brandon

Job Details: 04/09/2021

"Arrived on site for customer complaint of left rear burner not lighting and buttons on control panel not functioning properly. Found ignitor cable disconnected from spark module, customer said it has never worked from day one, also found control board not seated into control housing all the way so buttons were not making contact. I inserted ignitor cable into spark module, and inserted control into control housing, unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Austin, TX 78705

Jacob

Job Details: 04/09/2021

Arrived onsite for display to unit not working.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW1

Near Austin, TX 78705

Jacob

Job Details: 04/09/2021

Arrived onsite for clamp missing to helps seal the bellow. Looked at the unit. Saw clamp missing. Replaced clamp. No issues at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model WGD4985EW0

Near Del Valle, TX 78617

Jacob

Job Details: 04/09/2021

"Arrived onsite for unit not starting at all. Unit had light only working. Replaced timer. Still did not work. Upon further inspection, found that the white fuse for power was no good. Used truck stock. Tested unit. Unit tested good. No issues at this time. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Austin, TX 78739

Richard

Job Details: 04/09/2021

Arrived onsite for the oven control panel damaged. Upon inspection found that the control panel is dented on the upper left and right side. Replaced control panel and all functions tested good complete

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Austin, TX 78739

Richard

Job Details: 04/09/2021

Arrived onsite for the oven cooktop is damaged. Upon inspection found that the cooktop is damaged on the ride side. Will need to replace cook top. Part is already on the order. Office to schedule ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Austin, TX 78739

Richard

Job Details: 04/09/2021

Arrived onsite for the oven control panel is damaged. Upon inspection found that the control panel is dented on the upper left side. Replaced control panel and all functions tested good complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Hewitt, TX 76643

Jonathan M

Job Details: 04/09/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit. Unit began working as designed. Call complete.

We serviced a

GE DISHWASHER

Model DU800SWKQ0

Near San Marcos, TX 78666

Andrew

Job Details: 04/09/2021

"Arrived on site to replace door gasket from previous diagnosis. Replaced gasket, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Killeen, TX 76549

Wesley

Job Details: 04/09/2021

Arrived onsite and repaired leaking ice maker by correcting installation of icemaker which was installed crookedly. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Pflugerville, TX 78660

Scott

Job Details: 04/09/2021

Arrived on site for not making ice . Found bail arm stuck in up position . I?m didn?t respond to harvest . Getting correct voltage . Replaced icemaker an harvest all checked normal. No water leaks detected at time of service. Job complete .

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ3

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/09/2021

Arrived on site to install previously diagnosed parts. Found the diode was connected to the wrong side of the capacitor which also blew the fuse. Removed diode and fuse. Installed new diode and fuse. Tested microwave with a cup of water for one minute. Microwave heating as designed. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE234GPS0

Near Austin, TX 78725

Matthew

Job Details: 04/09/2021

"Arrived onsite for dishwasher not washing completely. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and inspected, found failing spray arms. Ordering upper and lower spray arms and bringing back pump and motor just in case. ; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)"

We serviced a

WHIRLPOOL RANGE

Model WMH31017HS2

Near Austin, TX 78744

Leonardo

Job Details: 04/09/2021

Arrived on site to test unit for no light. Found light bulb burned out. Socket working correctly advised customer to get n?e bulb job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78744

Leonardo

Job Details: 04/09/2021

Arrived on site to test unit for kickplate coming off. Found kickplate not secured correctly. Secured kickplate test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Austin, TX 78744

Luis

Job Details: 04/09/2021

"Arrived on site for door issues. Adjusted door,adjusted door handle set screws,cleaned door skin checked door operation good."

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS1

Near Austin, TX 78737

Leonardo

Job Details: 04/09/2021

Arrived on site to test unit for damaged panel.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Austin, TX 78732

Brandon

Job Details: 04/09/2021

"Arrived on site for customer complaint of unit not powering on, found power supply switch on wall was off, I flipped switch, tested unit, it filled, washed, and drained just fine

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Austin, TX 78744

Luis

Job Details: 04/09/2021

"Arrived on site for cooling complaint. Per customer temp reading 59? in fresh food,at time of visit unit cooling correctly,ran diagnostics thermistors passed,ran fan and diffuser test passed good air flow,ran defrost heater passed heater powered on. Exited diagnostics compressor powered on and started cooling."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Niederwald, TX 78640

Robert

Job Details: 04/09/2021

Arrived on job for complaints of noise.found the belt stretched and pulley black. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)

We serviced a

UNKNOWN VENTHOOD

Model WVU37UC6FS1

Near New Braunfels, TX 78132

Andrew

Job Details: 04/09/2021

"Arrived on site to replace blower fan from previous diagnosis. Replaced blower, tested unit, unit works good. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Round Rock, TX 78664

Scott

Job Details: 04/09/2021

"Arrived on site for fresh food cool. Ran temp check,fz0/fresh 47. Evap fan checked normal. No ice build up. Found dampener stuck closed . Replaced dampener . Air flow to fresh food . No water leaks detected at time of service. Job complete ."

We serviced a

KENMORE WASHER

Model 110.280628

Near Austin, TX 78726

David Z

Job Details: 04/09/2021

"Arrived on site to diagnose washer that is not fully filling and spinning. Found hot water valve was not letting any water in. Provided estimate for new valve. Installed new valve and found the solenoids and electrical blades were too big and not the right part. Ordering research on part. ordrng 1 Research (Parts research - inlet valves with correct connectors and solenoids)"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/09/2021

Arrived on site for range oven not igniting. Inspected unit and work area. Found sparking at module and igniter disconnected. Contacted to igniter and tested operation. Found unit still sparking at module. Removed failed module and installed new. Tested all operations. All tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Austin, TX 78738

Luis

Job Details: 04/09/2021

Arrived on site for dispenser issues. Diagnosed ice door not fully sealing causing warm air to migrate to ice bin. Removed ice build up replaced ice door assembly tested ice dispenser door sealing correctly

We serviced a

JENN-AIR COOKTOP

Model JGC3536GS00

Near Cedar Park, TX 78613

Justin

Job Details: 04/09/2021

Arrived on site to install previously diagnosed parts. Upon further inspection I found front left orifice holder switch snapped screws and stripped screws in it. The office holder will need to be drilled out and replaced. I am ordering all of the screws and orifice holders just in case. The only one I found truly needing to be replaced was the front left however. I took a picture of the screw in SD-Quickpics for reference. Please inspect cooktop before sending. Office to reschedule. ; ordrng 2 WPW10571492 (Front Left/Right Orifice Holders)s and 1 WPW10571493 (Left Rear Holder Orifice) and 1 W10759294 (Center Orifice Holder) and 1 W10691684 (Right Rear Orifice Holder) and 10 OrificeHolderScrews (Research)s

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Manor, TX 78653

Matthew

Job Details: 04/09/2021

Arrived onsite for potential gas leak. Upon arrival turned gas supply on. Insured gas was flowing up to manifold. Began testing at supply and supply hose. Checked up to gas valve and connections. Check valve at bake burner. Removed cooktop cover and check incoming line to manifold and checked all tubes and valves. Use both electronic leak detector and liquid leak detector. Could not detect any leaks at this time. Notified customer. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Leander, TX 78641

David S

Job Details: 04/09/2021

Arrived on site for fridge not making ice. I inspected the unit and work area. I found the freezer at 0 degrees and the ice box at 3 degrees. I put the unit into test ty and found e2 motor lost home position. I ran test 57 and it would not complete a cycle. I spoke to the customer about the ice maker having failed an needs to be replacedI replaced the ice maker. I tested the ice maker it harvested and filled with water.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 04/09/2021

Arrived on site to test unit for not drying. Found dispenser not opening and not dispensing rinse aid. Replaced dispenser test unit and unit test good job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/09/2021

"Arrived on site for dishwasher bottom spray arm not turning. Performed diagnostics mode and ran test cycle and found bottom spray not turning. Found water level correct, up to heater. Found major suds buildup in unit. Called Whirlpool tech support and spoke with Bruce. He stated to replace soap dispenser and test, if does not correct spray arm to replace sump assembly. Found no eta available on dispenser. Office to schedule appointment when ETA is available.; ordrng 1 W11412300 (DISPENSER )"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Austin, TX 78703

Jacob

Job Details: 04/09/2021

"Arrived onsite for unit making noise during operation. Started unit. Heard rattling noise. Upon further inspection, found that the idler was worn down. Replaced idler. Tested unit. Unit tested good, no other noises at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near New Braunfels, TX 78132

Andrew

Job Details: 04/09/2021

"Arrived on site to test unit for not cooling. Found evap cover was completely frozen over. Defrosted evap and thermistor placement was correct. Pantry UI tested good, no signs of leaks of corrosion. Evap motor working as designed. Drip pan not bowed. Drain not clogged. Found evap thermistor was giving off readings. Replaced thermistor, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Killeen, TX 76543

Job Details: 04/09/2021

Arrived on site and inspected washer with filling issues.Customer advised she suspects the issues were due to the recent winter storm. Shes been in the hospital since before the storm.I tested and calibrated the unit and allowed the customer to was a NORMAL load and unit now functioning properly without any issues.Job complete LB left

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/09/2021

"Arrived on site for WATER LEAKING DOWN FROM THE MIDDLE DRAWERS--OR COLLECTING FROM THE MIDDLE DRAWERS--FREEZING UP>>>. Removed back cover and removed drain tube to check for clogs. Drain tube was free of any debris or clogs. Found drain pan was bowed in the center and full of ice. Used steamer to remove ice build up. Once ice was melted water still wasnt flowing down the drain tube. Steamed drain tube in drain pan and whatever was clogging the drain released and water from drain pan began to empty into drain tube. Used shims to create a permanent slope towards the drain tube. Used a cup of water to test slope and water went directly towards the drain as it was designed to do. Found thermistor in wrong location. Moved thermistor to correct location, zip tied, and foil taped.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Round Rock, TX 78681

David S

Job Details: 04/09/2021

Arrived on site for sealed system repair. I gained access to the compressor. When I punctured the system I found full pressure. I homed out the compressor windings and found the open. I replaced the compressor and installed a access valve and non-uv dryer. I installed a new Orion board as well. I pulled a vacuum for 15 minuets and found no vacuum leaks I charged the system with 4.5 oz of refrigerant. I found the system holding and building pressure appropriately. I found a restriction in the original dryer. The unit is now cooling as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Austin, TX 78752

Matthew

Job Details: 04/09/2021

"Arrived onsite for refrigerator freezer over freezing. Ran diagnostics and did not find any errors. Tested compressor and heater and all passed. Called tech line for assistance and recommended replacing the control and FC/RC thermistors. SR#7730472513. Replaced recommended parts, tested unit and unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near New Braunfels, TX 78132

Andrew

Job Details: 04/09/2021

Arrived on site to test unit for not heating. Found unit was not receiving proper voltage. Advised customer electrician is needed to fix issue. Job complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lockhart, TX 78644

Noah D

Job Details: 04/09/2021

"Arrived on site to inspect dryer for screeching sound, upon inspection found the dryers rear bearing had become unglued and was in customers laundry, ordering drum assembly. Office to reschedule ; ordrng 1 W10757750 (DRUM )"

We serviced a

GE RANGE

Model JGB635REK3SS

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/09/2021

Arrived on site for THERE IS A GAS LEAK COMING FROM THE BURNER--SMELLED STRONGLY AFTERWARDS AFTER NOT USI. Pulled range out and tested gas lines with detector and bubbles. No leaks detected. Removed range top to expose gas valves and fittings and test with detector and bubbles. No leaks detected. Customer stated the smell was sporadic and not constant. Customer had the gas company test for leaks and confirmed there was one. Plumber came out and couldnt find a leak. With all the tests I ran there was no leaks detected today. Job completed.

We serviced a

GE DISHWASHER

Model PDT845SSJ2SS

Near Leander, TX 78641

David S

Job Details: 04/09/2021

Arrived on site for washer leaking underneath. I gained access to the under side of the dishwasher I found a puddle of water on the bottom skip plate. I found water leaking from the sump manifold and gasket. I spoke to the customer about the repair and found out the dispenser is not holding rinse aid for more than a couple of days. I am ordering the sump manifold and the gasket to complete the repair.; ordrng 1 WD18X22782 (Sump manifold) and 1 WD08X22758 (Sump manifold gasket)