We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS1
Near Georgetown, TX 78628
Lou
Job Details: 10/06/2021
"Arrived on site to inspect microwave not working. Upon further inspection, I found the unit plugged in and the display blank. I tested voltage at the outlet and its at 120V. I removed the unit from the wall and removed the cover and tested the fuse. Found the fuse open. Customer said they were getting the open door error on the display. Tested the switches and found the monitor switch bad. I removed and replaced the fuse and interlock/switch kit and tested the unit. Unit is operating as designed. After placing t(ex unit back on the wall, I retested and unit continues to operate as designed. Job completed."
We serviced a
GE MICROWAVE
Model PEB7227SL1SS
Near Round Rock, TX 78665
David S
Job Details: 10/06/2021
"Arrived on site for microwave door wont open. Inspected unit and work area. Removed microwave from wall and gained access to the inside of unit and found that the board latch was broken. I inspected that board latch and test unit. Unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/06/2021
Arrived on site for Refrigerator will not cool. Right now the internal temperature is 52? and it said on the coolest it will go. The food is measuring at 57? in the refrigerator. It is also not level so I don?t know if that has anything to do with it. The feet were not installed with it three weeks ago. Took temps and freezer was 56 and fridge was 58. Placed in diagnostics and thermistor test showed it was open. Evap cover was covered in frost. Used steamer to remove built up frost. Disconnected thermistor and tested and it was out of range. Gained access to control and tested harness for thermistor and it showed open. Called Whirlpool tech line and spoke to Rich. Rich had me go to the quick disconnect behind the valve and test resistance. It was good. Reconnected quick disconnect and tested thermistor at control again and it was getting the correct reading. There was a bad connection at the quick disconnect. Removed faulty thermistor and replaced with new thermistor. Fridge running as designed. Lowered front left wheel to get fridge sitting evenly. Job completed. SR 7731928163
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW4
Near Leander, TX 78641
Justin
Job Details: 10/06/2021
"Arrived on site for a washing machine with the lid not locking/closing. Upon arrival I found the lid had split along the side and was no longer functional. I replaced the lid and it was now closing as designed. The unit was not installed yet, therefore I could not fully run a diagnostics on it. The unit at the time of service is running as designed. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Cedar Park, TX 78613
Wesley
Job Details: 10/06/2021
Arrived onsite and repaired unit with a clog by vacuuming clog out of drain hose. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near San Marcos, TX 78666
Andrew
Job Details: 10/06/2021
"Arrived on site to install previously diagnosed parts. Installed new gear case, belt, and splutch kit. Tested unit, unit tested good. No leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVWC300XW0
Near Killeen, TX 76549
Al
Job Details: 10/06/2021
Arrived on site and inspected washer not draining. Confirmed the complaint and found the drain pump was humming and the latch kept clicking. Removed and replaced both and unit tested properly without any issues. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
Kevin
Job Details: 10/06/2021
"Arrived on site and inspected dryer and found catch has fallen into door. Reset it and dryer door is now working properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/06/2021
"Arrived on site for Drum will turn but heat has stopped working Checked house breakers, none off. Found outlet was not getting 240 from L1 to L2. Told customer to contact an electrician to have them replace the outlet or breaker depending on where the fault is. Explained once voltage is repaired it should heat.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Killeen, TX 76549
Al
Job Details: 10/06/2021
"Arrived on site and inspected side by side refrigerator cooling issues. Checked temperatures in both compartments and got 80 degrees. Checked the compressor and it would click on for approximately 7 seconds and turn off. Replaced both capacitor and start device and unit compressor still never remained on. Called SW and was advised to check amp draw and it was approximately 19 amps. SW determined the compressor has a locked rotor from readings. Was told to order compressor, evaporator, access valve and dye drier. Also needs SS tech and 2 hours. Needs more work ; ordrng 1 WPW10143759 (DRIER) and 1 WP2188823 (EVAP) and 1 W10879296 (Compressor Kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Round Rock, TX 78681
David Z
Job Details: 10/06/2021
Arrived on site to diagnose refrigerator with lights out in FC and RC. Found freezer module failed. Replaced feeezer module and verified all lights are on. Call complete.
We serviced a
WHIRLPOOL OVEN
Model MGT8655XS02
Near Austin, TX 78704
Leonardo
Job Details: 10/05/2021
"Arrived on site to test unit for not igniting top oven, tested unit found bad glow igniter, replaced glow igniter,tested unit ,unit working as designed, tested bottom glow igniter, amp draw was good, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78738
Luis
Job Details: 10/05/2021
"Arrived on site. Replaced defective harness and cover,ran diagnostics tested all fans passed. Replaced right side fresh food door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Canyon Lake, TX 78130
Andrew
Job Details: 10/05/2021
"Arrived on site to replace emitter board and receiver board from previous diagnostics. Ran service test 15 and unit passed. Found ice maker error code e2(motor lost position). Ran service test 57 and ice maker not responding. Verified voltage to ice maker. Replaced ice maker, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW1
Near New Braunfels, TX 78132
Andrew
Job Details: 10/05/2021
"Arrived on site to test unit for error code f6(motor speed sensor). Found error code saved, ran diagnostics and unit operating as designed. Ran unit again and error code for MCU appeared. Recommended replacing MCU.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Seguin, TX 78155
Noah D
Job Details: 10/05/2021
"Arrived on site to inspect unit for leaking water from bottom left corner, upon inspection found the ice door causing ice buildup in ice bin, checked for gasket issues and found a lot of dust buildup, ordering ice door and gaskets with it. Instructed customer to clear dust. Office to reschedule ; ordrng 1 W10549592 (Ice door)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seguin, TX 78155
Noah D
Job Details: 10/05/2021
"Arrived on site to inspect unit for not draining. Upon inspection found the drain pump shorted causing issues, removed water and replaced pump, all functions returned with no leaks. Complete"
We serviced a
MAYTAG MICROWAVE
Model UMV1152AAB
Near Belton, TX 76513
Tali W
Job Details: 10/05/2021
"On site for microwave not heating and door being broken. Pic of door in SDQP. Unit needs complete door parts. Also, unit needs capacitor, magnetron, hv transformer, and diode. Office to reschedule if AHS is able to order parts. ; ordrng 1 8184702 and 1 R0131480 and 1 8206638 and 1 WPW10146437 (Tape) and 1 8171846 (Cover) and 1 R9900253 and 1 R9900260 and 1 R0131481 and 1 WPW10275736 (Transformer) and 1 WP59001168 (Capacitor) and 1 W10859575 (Magnetron) and 1 WPR9800486 (Diode)"
We serviced a
WHIRLPOOL RANGE
Model JES8750AAB
Near Belton, TX 76513
Tali W
Job Details: 10/05/2021
"On site for range displaying contact service. On arrival, found F1-7 membrane disconnected displayed on unit. Checked membrane connection on, found solder migration on ribbon. Also, found burnt spot on control board. Unit needs control panel and main control board. . Panel WP74005701, control either 74006360, 74009321, 74005730."
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNXB0
Near Belton, TX 76513
Tyler
Job Details: 10/05/2021
"Arrived on site for ice machine not making ice not making ice. Upon arrival I found unit turned off. Customer described symptoms of unit getting hot and not making ice. Found no errors. Ohmed thermistors and heating grid. Found no issues. Found unit filling, and I watched unit harvest two cycles of ice. Found no leaks. Spoke with cs regarding circumstances and condition of unit during diagnostics. Informed customer of finding and instructed them unit is functioning as designed call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Killeen, TX 76549
Al
Job Details: 10/05/2021
"Arrived back on site to install all previously ordered parts. The job lasted approximately 2.5 hours. Removed and replaced the basket, tub, rotor,, srStator, rps sensor, hub, suspension. Reassembled and unit tested as designed. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2560HES
Near Copperas Cove, TX 76522
Al
Job Details: 10/05/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fort Hood, TX 76544
Al
Job Details: 10/05/2021
"Arrived back on site for ice maker not making ice. Jumped the old ice maker and it didnt cycle. Removed and replaced it and it cycled, filled and was harvesting when I departed. Job complete"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Nolanville, TX 76559
Tyler
Job Details: 10/05/2021
"Arrived on site for dryer giving f2e2 error code. Upon arrival confirmed error. After running voltage checks from ACU to hmi, I found stable connection and power being supplied. After running unit I found dryer was over heating. Was able to disconnect vent and found dryer cooling off quicker while running and no longer over heating. Informed customer at this time a dryer vent cleaning would be advised. ACU and hmi are mounted to top of dryer cabinet that is over heating and causing electrical malfunctions in ACU compartment. After restoring unit to factory setting I retested dryer and found no errors appearing. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Killeen, TX 76549
Al
Job Details: 10/05/2021
"Arrived on site and inspected dryer taking too long to dry. Tested the unit and found it would heat and tumble, I found the outside vent was clogged. While standing and talking to the customer the dryer turned on 2 times without any one touching it. Found the unit has a faulty timer. Ordering the timer. Office to schedule return services.; ordrng 1 WPW10185992 (TIMER)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Waco, TX 76710
Jonathan M
Job Details: 10/05/2021
Arrived on site for a refrigerator that has no power. Inspected unit and work area. The customer advised that the unit stopped cooling and has completely shut itself off. Confirmed the customers complain and checked voltage at the wall. Found proper voltage. Checked voltage at the pin connector going up to the cabinet and found proper voltage. Replaced main control and tested the unit. The unit still had no power. Checked voltage at the connector cable for the control and found no voltage. Re-checked voltage at the connector and found that one of the pins had fallen through causing the issue. Reconnected the pin inside the cable connector and reattached to the cabinet. The unit began to run and operate as designed. Call complete.
We serviced a
IKEA VENTHOOD
Model IHW51UC0FS2
Near Copperas Cove, TX 76522
Al
Job Details: 10/05/2021
Arrived on site and inspected vent hood issues. The blower and controls are both defective. Unit will require both to complete the repair. ; O-emld tckt
We serviced a
KITCHENAID OVEN
Model KOST100ESS04
Near Temple, TX 76502
Tali W
Job Details: 10/05/2021
"On site for oven timer not sounding. Customer informed me that the oven isnt heating properly, sometimes it gets too hot and others not hot enough. Also, that food will still come out cold in the middle. SP in svc matters w/o engineering digit. Confirmed with PR. Ordering console and temp probe. Office to reschedule when part availability is known. ; ordrng 1 W11087446 (Console) and 1 W10859573 (Temp sensor)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Temple, TX 76502
Tyler
Job Details: 10/05/2021
Arrived on site for washer not continuing cycles once started. Unit was in garage when I arrived. Upon arrival I found no errors stored in diagnostics. I ran diagnostics and found during tests that once unit was locked and motor started that rotor would spin but inner basket and washplate would b
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, customer provided a video of the unit leaking at the bottom right corner of the door. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed with no leaks. I found a plate in the upper rack at the front of the rack that was getting caught in between the door gasket and door when its closed (photos). I found where water was leaking through the door latch into the inner side of the door (photos). Also found the door gasket at the bottom right corner was badly crimped and the left side was torn. I removed and replaced the door gasket and advised the customer of my findings and repairs. Retested the unit and it is operating as designed with no leaks. No leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Del Valle, TX 78617
Jacob
Job Details: 10/05/2021
Arrived onsite for unit giving error codes. Turned the unit on and unit went straight to the error code and I could not get to the diagnostics to check anything else as the control was unresponsive to touch commands. Ordered part. Office to reschedule ; ordrng 1 W11511589 (CONTROL)
We serviced a
GE REFRIGERATOR
Model TFS25PPBGBS
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I went to test temps and found the unit completely warm. The evap fan, condenser fan and compressor were not on but the unit had power. I tested the defrost timer and the unit came on. I unplugged the unit and plugged it back in and tested amp draw to the compressor and the start device popped and compressor attempted to turn on but failed. I removed and replaced the start device/overload from my van stock (WR07X10099) and retested. Unit is operating as designed and beginning to cool. I recommended that the customer allow the unit to cool for 24 hours and wait approximately 48 hours before placing food inside. No water connections to the unit, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS5
Near Austin, TX 78738
Brandon
Job Details: 10/05/2021
"Arrived on site to replace faulty OWI sensor and broken float assembly, after replacing, unit tested good. No leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302EPA02
Near Canyon Lake, TX 78132
Andrew
Job Details: 10/05/2021
Arrived on site to test unit for FC door not sealing on right side and mullion not shutting correctly. Found right side FC rail was not aligned with left side rail. Aligned rails now FC door is sealing as designed. Found rear flooring is dropping dramatically on rear right causing unit to go out of whack. Customer stated contractor fixed issue with flooring but found a piece of cardboard behind unit not making contact with rear wheel. Flooring needs to be leveled to get doors to align and close properly. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model GY396LXPT01
Near Tow, TX 78672
Cliff
Job Details: 10/05/2021
Arrived on site to diagnose a range with an oven overheating and replaced burner always on high. Main control and infinite switch would need to be replaced to complete repairs
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Leander, TX 78641
Kayman
Job Details: 10/05/2021
Arrived onsite for dishwasher not cleaning or drying dishes. Upon inspection I found F7E1 stored in the system. I let diagnostics run through and found the unit not heating. It would wash and drain as designed. I am ordering the heater for return service. Office to R/S due to part availability. ; ordrng 1 W10518394 (Heater) and 1 WP661566 (Tstat)
We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near New Braunfels, TX 78132
Andrew
Job Details: 10/05/2021
"Arrived on site to test unit for loud squeal . Found idler pulley and couple rollers were seized. Replaced rollers, idler pulley and belt, noise is no longer present. Job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/05/2021
Arrived on site for screeching noise when in spin cycle inside washer. Placed in diagnostics and no error codes came on. Placed in high speed spin and could hear belt screeching and slipping. Gained access to belt. Removed belt and installed new belt. Ran high speed spin and screeching noise is gone. Job completed.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Robinson, TX 76706
Jonathan M
Job Details: 10/05/2021
"Arrived on site for a microwave that is still having issues heating intermittently. Inspected unit and work area. I called Whirlpool Techline and spoke to TJ SR# 7731424810. He advised that based on prior repairs and advisement made by his team lead, the only other issue that could be causing this is a wire harness issue. Oh he advised to come back with a wire harness for full repair. I advised the customer of tech lines findings and offered to replace high-voltage items if the customer wanted to ensure that that was not his issue. The customer advised that it made more sense for us to try to replace some of those high-voltage items during the wire harness replacement due to having to disassemble the entire unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JDB9800CWP2
Near San Marcos, TX 78666
Noah D
Job Details: 10/05/2021
"Arrived on site to inspect unit for not starting, upon inspection found the console shorted from electrical issueOffice to reschedule. ; ordrng 1 W11179176 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/05/2021
"Arrived on site to install previous diagnosed part. Removed failed damper control and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2021
Arrived onsite and repaired unit small right rear burner by replacing head and adjusting valve. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Leander, TX 78641
Kayman
Job Details: 10/05/2021
Arrived onsite for refrigerator making loud grinding noise. Upon arrival I confirmed the damper motor was the cause of the noise and it sounds consistent with a failure. As I was accessing the damper I found the tower frozen to the back wall. I separated the tower and replaced the damper. I tested operation and it now sounds normal with no more grinding. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near The Hills, TX 78738
Robert
Job Details: 10/05/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kayman
Job Details: 10/05/2021
Arrived onsite for dishwasher not draining. Upon inspection of the error code section I found F9E1 F10E2 stored. I ran the drain pump and found the water barely trickling it of the drain hose in the disposal. I used my vacuum and tried to suck out any obstruction. I un installed the unit and found the back left outlet for the drain line was kinked and food was stuck causing the failure. I straightened out the line and zip tied it to the frame so it does not link when pushing it back. I replaced the drain pump due to the likely hood of it having to work harder with the kinked line. I reassembled and re installed the unit. I tested through diagnostics and it is now working as designed with no leaks detected time of service. Job complete.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Round Rock, TX 78664
Wesley
Job Details: 10/05/2021
Arrived onsite and tested unit heating on 350 for 30 minutes and found unit operating as designed. Advised customer to document temps during times of failure with a k type or equivalent digital thermometer. ; ordrng 1 WPW10556708 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Liberty Hill, TX 78642
Cliff
Job Details: 10/05/2021
Arrived on site to replace previously ordered parts for dryer. Replaced motor and control and found no change in operation. Contacted tech line and they advised voltage drop has to be electrical issue and homeowner will need to have electrician correct issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Kyle, TX 78640
Brandon
Job Details: 10/05/2021
"Arrived on site for customer complaint of unit not cooling in either section, found compressor, and all fans running, damper tested good, found sealed system issue
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS03
Near San Marcos, TX 78666
Noah D
Job Details: 10/05/2021
Arrived on site to inspect unit for not turning the fan off when done cooking and no sound when done. Changed sound settings and tested. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Austin, TX 78723
Jacob
Job Details: 10/05/2021
Arrived onsite to replace part ordered by previous tech. Replaced the UI panel. Tested the UI and all tested good. No issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MHW7000XW2
Near Austin, TX 78727
Scott
Job Details: 10/05/2021
"Arrived on site for washer flashing error code . Ran diagnostics got lock , acu & mcu , and Item in clean cycle . Found mcu and lock failure . Also found tub bearing failing . No water leaks detected at time of service, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2021
Arrived onsite and found unit drum damaged from gasket failure. Ordering a drum to repair unit all checks good. ; ordrng 1 W10545923 (Drum)
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/05/2021
Arrived on site for No Power - Not Turning On - Front Load Washer. Washer powered up. Placed in diagnostics and got F5E3. Ran through quick diagnostics cycles and completed without issue. Tested lid lock test four and lock is working as designed. Customer stated its intermittent and sometimes works and other times does not. Ordering door latch W11316250 to return and complete the repair. Will return with control. ; ordrng 1 W11316250 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM3
Near Round Rock, TX 78665
Tommy
Job Details: 10/05/2021
Arrived onsite for unit not cooling upon arrival found unit completely frosted over at unit evap. Ordering unit evap motor to be replaced. Spoke with customer unit will require 48 hour defrost.
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS3
Near Austin, TX 78759
Kevin
Job Details: 10/05/2021
"Arrived on site and inspected dishwasher and found right tension rope is broken. Found frame has been bowed outward, tension rod does not clear properly and does not ride in track properly.
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near West Lake Hills, TX 78746
Leonardo
Job Details: 10/05/2021
"Arrived on site to replace blower fans, got access to the bottom, found unit sitting on wood blocks
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Killeen, TX 76542
Tyler
Job Details: 10/05/2021
Arrived on site for washer going into agitation before filling. Upon arrival confirmed complaint. Found after further testing that pressure tube was clear of any obstructions. Found timer sending needed voltage to pressure switch. I found when tampering with switch that the connection to valve would complete and start filling. I replaced the pressure switch then ran a spin test for 5 minutes to reset pressure hose/switch. Retested unit and found it filling as designed before agitation. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78703
Luis
Job Details: 10/05/2021
"Arrived on site for noise complaint. Removed deli drawer found evaporator incased in ice again,called tech support per tech support need to completely defrost unit and check all connections and housing assembly.
We serviced a
WHIRLPOOL COOKTOP
Model JGCP436HL00
Near Lakeway, TX 78738
Brandon
Job Details: 10/05/2021
"Arrived on site for customer complaint of rear left burner not lighting, found burner head loose causing uneven lighting. Ordering burner head. ; ordrng 1 W10891987 (Burner head) and 1 Cnote (Office to reschedule)"
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Tow, TX 78672
Cliff
Job Details: 10/05/2021
Arrived on site to diagnose a refrigerator that is not dispensing water. Found faulty filter housing and replaced it along with water filter. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG RANGE
Model MERH752CAS
Near Austin, TX 78759
Kevin
Job Details: 10/05/2021
"Arrived on site and inspected range and found right rear cooktop element has failed. After replacement it is working properly, job complete"
We serviced a
AMANA REFRIGERATOR
Model ACD2234HRS
Near Lakeway, TX 78734
Luis
Job Details: 10/05/2021
"Arrived on site for water leaking from dispenser. Tested water dispenser found water leaking from dispenser tube,found defective fitting at door hinge,replaced fitting tested water dispenser no leaks ; used 1 WP2300868 (Fitting) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Austin, TX 78717
David Z
Job Details: 10/05/2021
"Arrived on site to diagnose washer with broken lid.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Round Rock, TX 78665
David S
Job Details: 10/05/2021
Arrived onsite to install previously designed part.entered garage with customers permission. Gained access to the back of unit to remove fail compressor and install new one along with a new uv dryer and access valve. Tested for leak with 120 psi of nitrogen found none. Then changed system with measured amount of refrigerant. And monitored pressures and found them at 2 low 135 high. Frost pattern looked good on evap. And refrigerator began cooling. Unit operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS03
Near The Hills, TX 78738
Brandon
Job Details: 10/05/2021
"Arrived on site for customer complaint of unit not producing ice, found emitter controls failed, ordering controls and bringing back ice maker just in case. ; ordrng 1 W10757851 (Emitter controls)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hutto, TX 78634
Tommy
Job Details: 10/05/2021
Arrived onsite for refrigerator among popcorn sound. Upon arrival found it was power cord tag flapping removed and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Round Rock, TX 78664
David S
Job Details: 10/05/2021
"Arrived on site for ice maker ice. Inspected unit and work area. Again access to the freezer door harness and found no damage. Gained access to the ice maker and found it continually cycling. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Austin, TX 78741
Jacob
Job Details: 10/05/2021
Arrived onsite for unit not making ice at times or ice or water not dispensing from the dispenser. Tested the unit and all functioning as designed. Let customer know that possibly the controls may need to be changed if there is some power issues. But everything is working and there is nothing to recommend at this time. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jarrell, TX 76537
Tali W
Job Details: 10/05/2021
"On site for washer not completing a cycle. In diagnostics, found F7E6 motor fault. Cleared error. Found actuator disconnected from splutch. Replaced actuator, calibrated, and tested. Unit functioning as designed. Call complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/05/2021
Arrived on site to install previously diagnosed parts. Removed UI and installed new UI. Powered on oven for two minutes to allow integration. Powered back off. Removed control and installed new control. Powered up and went into appliance system manager to select correct model for the oven. Tested bake and broil. Oven heating as designed. Tested microwave with one cup of water. Microwave heating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Austin, TX 78745
Luis
Job Details: 10/05/2021
"Arrived on site diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/05/2021
"Arrived on site for refrigerator freezer door not sealing. Inspected unit and work area. Tested door operation and found left guide rail not operating. Found failed bearings on left bracket. Recommend to replace both. Removed failed rail and installed new. Tested door operation. Found door sealing. All tested good, no water leaks detected during service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near San Marcos, TX 78666
Noah D
Job Details: 10/05/2021
Arrived on site to inspect unit for not draining water from unit. Upon inspection found the drain pump shorted causing the f9 code and draining issues. Replaced drain pump and tested. No problems or leaks found. Complete
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Round Rock, TX 78665
Tommy
Job Details: 10/05/2021
Arrived onsite for washer clothes soaked after load. Upon arrival found actuator slipped from position. Installed and tested unit is now operating as designed job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Dripping Springs, TX 78620
Robert
Job Details: 10/05/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL WASHER
Model LAT8504AAE
Near Austin, TX 78731
Kevin
Job Details: 10/05/2021
"Arrived on site and replaced lid switch diagnosed by previous technician, washer will now agitate and spin properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/05/2021
Arrived h site for dishwasher leaking water. Ins unit and work area. Found tub damaged at seam and causing leak (see SD-pic). Will need to replace tub assembly. Please allow 2 hours for repair. Office to schedule appointment when ETA is available on part. ; ordrng 1 W11409866 (TUB) and 1 W11460946 (SUMP)
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model KTTS505ESS0S
Near Andice, TX 78628
Jonathan S
Job Details: 10/05/2021
Arrived n site for trash compactor not operating. Inspected unit and work area. Found unit unplugged and no receptacle to plug into. Informed customer on power issue. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/05/2021
Arrived on site for DW not draining. Placed in a drain and I could hear the drain pump struggling. Placed in diagnostics and got F8E2. Found drain pump connected properly but not pumping properly. Removed drain pump and didnt find anything trapped inside. Installed new drain pump and tested new dishwasher drain pump. Dishwasher draining as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78745
Kevin
Job Details: 10/05/2021
"Arrived on site and replaced all parts diagnose on previous visit. Washer is now operating normally if any further issue happens order hub. No water leaks from connections at time of service, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Jacob
Job Details: 10/05/2021
Arrived onsite and looked at the unit and noticed the fan was not running. Replaced the fan in the freezer. Fan turned on with no issues. No other issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Kyle, TX 78640
Kevin
Job Details: 10/05/2021
"Arrived on site and found unit is unplugged and defrosted. replaced control box diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I attempted to test the ice maker with my jumper wire at points T-H. The ice maker began to harvest and would stop. It would start again and stop. The last test, it began to harvest and stopped midway though harvest. I cycled power to the unit and retested and the ice maker would not operate. I removed and replaced the ice maker and cycled power to the unit and the ice maker began to operate on its own. I advised the customer of my findings and requested they monitor operations and contact the office if there are further issues."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Dripping Springs, TX 78620
Robert
Job Details: 10/05/2021
Arrived on call for complaint of not cleaning. Ran diagnostics and found the wash motor not working properly. Will need pump and motor to complete. ; ordrng 1 W11416362 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRO36FTX00
Near Austin, TX 78726
David Z
Job Details: 10/05/2021
Arrived on site to install control in refrigerator to resolve unit not running. Replaced control with updated model. Powered on and verified unit started to cool and stayed on.Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Manor, TX 78653
Matthew
Job Details: 10/05/2021
Arrived onsite to replace previously diagnosed parts. Replaced door cam. Tested unit and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Taylor, TX 76574
Tommy
Job Details: 10/05/2021
Arrived onsite for fc door not sealing. Upon arrival found door was cracked and damaged not allowing door to seal correctly. Replaced fc door and tested. Unit is now shutting as designed. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78732
David Z
Job Details: 10/05/2021
"Arrived on site to follow up on dishwasher that customer says is making noise at time when starting. Filled / drained / ran unit several times and did not hear any noises present. Advised customer on the normal operating noises the unit makes when draining and filling. Advised high water pressure can make the inlet valve hum, and if all water is drained, the drain pump can be a little loud. No mechanical failures found, unit is working as designed. Customer will get video of noise becomes excessive. Call complete."
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Austin, TX 78726
David Z
Job Details: 10/05/2021
"Arrived on site to follow up on microwave that had blown the filter board and magnetron. Removed mag and inspected wiring and wave guide. Found scorch marks in the wave guide. Customer let me know they had replaced the mag several times already. With damaged wave guide the unit will continue to fail. No repair possible, call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Austin, TX 78702
Leonardo
Job Details: 10/05/2021
"Arrived on site to test unit for no power, tested unit found wire loose in junction box, secured connection, tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Taylor, TX 76574
Tommy
Job Details: 10/05/2021
Arrived onsite for unit not agitating. Upon arrival found unit actuator not installed not plugged in or placed correctly. Installed and tested. Unit is now operating as designed. Job Completed.
We serviced a
KENMORE DRYER
Model 110.870896
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. I disassembled the unit and found the element was burnt and the metal plate in the middle of the element was burnt and badly warped. Also found lint inside the unit. I removed and replaced the element and cleaned the lint from the unit and retested the unit. Tested the airflow with my vent test kit and found the unit not getting good airflow. I recommended that the customer have the vents checked professionally. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/05/2021
"Arrived on site for refrigerator intermittently cooling. Inspected unit and work area. Per diagnostics mode and tested all components. Found control counties to power defrost cycle. Found failed control. Removed failed control and installed new. Tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS07
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/05/2021
Arrived on site for LOST POWER - TRIED TO RESET NO POWER. Gained access to junction box. Found L1 had come loose again. Stripped wire to get a fresh strip of wire to secure to hard wire. Secured wire with wire nut customer provided. Stripped neutral wire as well. Secured ground wires. Powered up oven. Oven and microwave heating as designed. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Leander, TX 78641
Kayman
Job Details: 10/05/2021
Arrived onsite for dryer not spinning or rotating. Upon arrival I confirmed the complaint. I confirmed good voltage at the terminal block. I accessed the thermal fuse and found it open. I replaced the fuse and tested the unit. The unit is working as designed. I used the vent test kit to test airflow and the test showed poor airflow. I advised the maintenance supervisor of my findings and advised having the vents serviced. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Austin, TX 78724
Matthew
Job Details: 10/05/2021
"Arrived onsite for microwave not heating. Upon arrival tested unit. Found display, control, lights, turntable and fan works. Unit would not heat. Uninstalled unit for inspection. Found failed magnetron and high voltage components. Replaced magnetron, capacitor and diode. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Georgetown, TX 78628
Kayman
Job Details: 10/05/2021
Arrived onsite to install previously diagnosed parts. I installed the RC motor and secured all tabs to the evap housing. I used 2 shims to straighten out the drain pan. I confirmed the drain passed water freely. I re assembled the unit and powered on. The unit is working as designed at this time and no leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/05/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect microwave causing sparks. Upon further inspection, I found that the customer was using the metal rack inside the unit and it arced at the back right corner. I inspected the unit for damage and found no major damage that would hinder the operation of the unit. I tested the unit with a cup of water and the unit is operating as designed. I made recommendations for using the metal rack per Whirlpool specs. No other issues with the unit. Job completed."
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near West Lake Hills, TX 78746
Kevin
Job Details: 10/05/2021