Near Spicewood, TX 78669
Luis
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KSSC36QTS04 Arrived on site for a failed icemaker. Installed new icemaker assembly
Near Elgin, TX 78621
Steve C.
Job Details: 06/07/2019
WASHER WHIRLPOOL MVWB835DW2 Arrived on site for the unit is extremely loud when spinning. Tested the unit and found the bearings on the gear case is defective. All water connections were dry at the time of service.
Near Lampasas, TX 76550
Al
Job Details: 06/07/2019
MICROWAVE GE CEB1599SJ2SS Arrived to inspect microwave door not operating properly.Tested the unit and several times and unit. Unit operates as designed.Walked customers through the art of microwave operations.Customer Satisfied
Near Lorena, TX 76655
Arthur B.
Job Details: 06/07/2019
ICE MACHINE KITCHENAID KUID508HWH00 Arrived onsite for customer complaint of ice machine not making ice. Found circulating pump not moving water. Found water valve slow filling. Removed water filter and found water flows well. Observed ice machine making slab of ice. Observed ice slides to grid cutter. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78759
Cliff
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to replace parts for refrigerator. Tested unit prior to replacing parts found freezer short cycling and evaporator fan only running for a short period of time then cutting off and cycling again. Frost pattern was caused by unit only cooling each section for a very small amount of time and then restarting cycle. Replaced main control and light switch and main control and freezer evaporator fan motor started running but shortly after start up short cycling started again. The dispenser control and pantry control will both need to be replaced to correct cycling issue. Verifyied the air temp in the freezer when evaporator fan was running at 1°.; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
Near Spicewood, TX 78669
Luis
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KSSP48QJS00 "Arrived on site for cooling issue. At time of visit unit running ,found unit not freezing in freezer and slightly cool in fresh food. Removed evaporator cover,found ice formation only on first bend of evaporator,heat exchange line heavily corroded. Diagnosed refrigerant leak at heat exchange. Tested timer found timer not advancing,faulty timer also. Charge C.C. On file"
Near Georgetown, TX 78626
Cliff
Job Details: 06/07/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no rinse agent in dispenser but no mechanical failures to operation of dishwasher itself. Advised customer on rinse agent usage and necessity. Also advised on proper cycles and options to run for best results. No further repairs are needed at this time and no leaks were found at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for no cool in fresh food section. Found fresh food section 58°. Found fresh food evaporator not defrosting. In diagnostics found a failed fresh food evaporator thermistor and a control too low in numbers. Defrosted fresh food evaporator.Replaced control and cover. All water connections are dry.
Near Hutto, TX 78634
Joel G.
Job Details: 06/07/2019
DRYER FRIGIDAIRE FFRG1001PW0 Arrived on site to diagnose dryer not heating. Found unit being a gas dryer and not hooked up to gas. Has electric plug and verified 240 vac at outlet ready for an electric dryer. Customer will either need an electric dryer or gas ran to dryer by plumber. Customer to regularly clean venting system.
Near Temple, TX 76502
Al
Job Details: 06/07/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect dryer not turning on.Confirmed the complaint and removed and the back panel and checked continuity on cutoff, element fuse.All passed. Noticed the 4 prong connection was burned at the black connection.Checked voltage at the unit and got 240/120/120.Notified customer it was the cord.She will purchase another cord for the unit.No excessive lint buildup observed at the time of service.JOB COMPLETE"
Near Austin, TX 78744
Luis
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water spraying in dispenser. Tested water dispenser found water spraying to side of housing, diagnosed failed water tube. Installed new water tube tested water dispenser unit dispensing water correctly."
Near Austin, TX 78758
Tyler B.
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for unit making small out of water on freezer door gasket, found gasket mildly leaking, was able to use gasket putty from truck stock to correct, no leaks on site"
Near Austin, TX 78703
Wesley
Job Details: 06/07/2019
OVEN JENN-AIR PRG3000P Arrived onnsite and repaired hinge placement without parts. unit is now operating as designed.
Near Austin, TX 78703
Wesley
Job Details: 06/07/2019
RANGE KITCHENAID KDRS407VSS04 "Arrived on site and found f1e0 error. Report of unit h in cooled for an excessive amount of time. Reset unit and found loose harness connection to UI.
Near Manor, TX 78653
Ron
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived onsite for top shelf item freezing, and inconsistent freezer temps. Confirmed temp on Fc read 0 and Rc read at 28 degrees. Customer refrigerator was turned down to its lowest setting. Instructed on recommended settings also recommended placing the pediasure away from the damper vent on the top shelf to prevent freezing. I also advised to reduce the amount of items in the freezer compartment to ensure proper air circulation to receive more consistent cooling temps in freezer."
Near Austin, TX 78746
Scott
Job Details: 06/07/2019
DRYER MAYTAG MED5500FW2 "Arrived on site replaced control ,thermistor , and repair kit ( all parts ) .; ordrng 1 W10637533 (harns-wire) and 1 W11086656 (MOTOR ) and 1 WPW10211915 (wheel)"
Near Austin, TX 78749
Luis
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no ice. Ran icemaker error test E2,ran icemaker harvest passed,reset power to unit ran icemaker harvest test passed ran fan test passed ran water fill pass."
Near Georgetown, TX 78626
Cliff
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to diagnose a refrigerator with a freezer door that is not fully secured. Tested unit and found missing screw on upper hinge assembly. Replaced screw and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 06/07/2019
DRYER WHIRLPOOL WED75HEFW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately could hear the loud vibration noise. I removed the drum ad found that the vent tub inside the unit was vibrating badly. I adjusted the tube and the blower housing and tested the unit. The vibration was much more quieter. I placed a folded piece of cardboard under the front of the unit and the vibration stopped. I found that the floor was not level and I could not get the unit completely level due to this. I advised the customer of my findings. No lint observed during service, job completed."
Near Austin, TX 78746
Scott
Job Details: 06/07/2019
DRYER MAYTAG MGDB980BG0 "Arrived on site for unit not drying or heating . Found coils and igniter failing .replaced igniter and element . Unit is now heating. Removed lint from unit .Job complete ."
Near Austin, TX 78728
Tyler B.
Job Details: 06/07/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site for unit not heating up to set temp. Tested unit both elements are working, removed panel and tested sensor from control, found out of range, replaced sensor, set bake for 350, and got and average of 356 in good range."
Near Seguin, TX 78155
Robert
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL MBF2258XEW3 Arrived on job for complaints of no ice. Found icemaker not calling for water. Replaced icemaker and test. No leaks detected at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 06/07/2019
WASHER WHIRLPOOL WTW8500DW3 "arrived on site to inspect washer not operating. Upon further inspection, customer advised that the unit showed an error code F6E3. When I placed it in diagnostics it showed error code F2E1. I cleared the code and continued with testing. When I pressed start, the unit did nothing, I followed the tech sheet for testing and found the green light on on the control. I tested ohms to the UI harness and foUnd it good. I advised the customer of my findings and advised the unit would need a UI control panel. No water leaks observed during service; unit left unplugged and the UI I assembled per customer request.; ordrng 1 W11115199 (PANEL)"
Near Wimberley, TX 78676
Brandon
Job Details: 06/07/2019
DRYER MAYTAG MEDC300BW "Arrived on site for customer complaint of dryer not starting, found faulty thermal fuse, I replaced fuse, unit tested good."
Near Georgetown, TX 78626
Joel G.
Job Details: 06/07/2019
REFRIGERATOR LG LFXS30766D/00 "Arrived on site to diagnose fridge not cooling both sections. Found 80 degs in both compartments. Compressor and fans running. Tapped low side and found 55 psi low side indicating faulty compressor. Verified no water leaks at time of svc call. Pls allow two hours for repair. Pics on file of DOP and warranty.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/07/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose cooktop not lighting properly. Turned burners on and found proper operation on all burners. Informed customer of findings. Also informed them burners shouldn’t get wet or may not light up to moisture. All is fine and verified no leaks at time of svc call.
Near Seguin, TX 78155
Robert
Job Details: 06/07/2019
DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of shutting off. Ran diagnostics and got code for stuck button. ; ordrng 1 W11158457 (OVERLAY )
Near Austin, TX 78701
Wesley
Job Details: 06/07/2019
MICROWAVE WHIRLPOOL WMH76719CB0 Arrived onnsite and repaired interlock issue and replaced fuse to repair no operation no power condition. All checks good.
Near Georgetown, TX 78626
Tyler B.
Job Details: 06/07/2019
WASHER MAYTAG MVWC400XW0 "Arrived on site for unit not spinning, ran unit and found basket was seized, also found basket slightly bent.
Near Austin, TX 78758
Tyler B.
Job Details: 06/07/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for unit dampened flap making noise when it drops. Found units do not have cabinet vent. Removed unit and flipped blower to recycle air, and tested good,"
Near Round Rock, TX 78664
Tyler B.
Job Details: 06/07/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for unit not starting, found door switch tab broken,replaced switch and tested good."
Near Austin, TX 78749
Leonardo
Job Details: 06/07/2019
RANGE JENN-AIR PRG4810LP Arrived on site to test unit for flames to high. Test unit and found gas leaking from valve and tubing when burner on.
Near Wimberley, TX 78676
Brandon
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site to replace condenser fan motor and blade, after replacing parts, unit tested good."
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW00 Arrived on site for unit that will not dispense ice. Inspected drive motor and found it to be bound up so I replaced the motor. Found that the user interface would not change from crush to cubed so I replaced interface. Found that there is a broken blue wire at the door hinge of the freezer door. That wire is internal of the door and the door will need to be replaced.; ordrng 1 LW10801811 (dor-fip wh)
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/07/2019
DISHWASHER WHIRLPOOL KDTE104DSS0 "Arrived on site for customer complaint of dishwasher not washing, found faulty wash motor, I replaced motor, unit tested good."
Near Waco, TX 76712
Arthur B.
Job Details: 06/07/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not coming after after 1 load. Removed back panel and found cutoff and thermal fuse open. Removed and replaced cutoff and thermal fuse. Tested unit found element glows bright red on any heat settings. Removed and replaced element. Reassembled and tested. Unit now tumbles and heats as intended. No other issues found.
Near Lago Vista, TX 78645
James
Job Details: 06/07/2019
DRYER GE GTD42EASJ2WW Arrived on site and installed new blower assembly. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
Lou
Job Details: 06/07/2019
COOKTOP KITCHENAID KGCU467VSS01 "arrived on site to inspect cooktop burners clicking. Upon further inspection, the customer advised that when using the front middle burner, the back middle and right burners would begin to spark. I inspected the Ignitor s and caps and they looked good. Tested all of the burners and they operated as designed. I turned the front middle burner on and after approximately 20 minutes, I could not get the unit to duplicate the complaint. No gas leaks detected during service, job completed."
Near Hutto, TX 78634
Joel G.
Job Details: 06/07/2019
WASHER MAYTAG MVWC415EW1 arrived on site to diagnose washer broken agitator. Found both agitator and washplate damaged. Replaced both and verified operations. Recalibrated unit and verified no water leaks at time of svc call. Drain is secure. Under AUTHO limit.
Near Cedar Creek, TX 78612
Steve C.
Job Details: 06/07/2019
WASHER MAYTAG MVWB835DC4 Arrived on site for the unit leaves clothes soaking wet. Found the unit has the LF error code. Found the hot water is not going into the unit due to the hot water is currently not connected. The unit has no error codes through the diagnostics test. Advise customer that they need to hook up the hot water. Unit works properly and all water connections were driving at the time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 06/07/2019
WASHER WHIRLPOOL WFW85HEFC1 Arrived to inspect front load washer panel lights not working properly.Confirmed the complaint and removed and replaced the panel.Reassembled and unit now operates as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Near Round Rock, TX 78665
Cliff
Job Details: 06/07/2019
OVEN ELECTROLUX EW30GF65GSB Arrived on site to diagnose a range with a oven that will not heat up. Tested unit and found bake igniter failed causing no heat condition. Igniter will need to be replaced to complete repairs.; ordrng 1 316489400 (ignitor)
Near Austin, TX 78717
Lou
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KSSC48QVS06 "arrived on site to inspect refrigerator ice maker dispenser issues. Upon further inspection, I found a plastic bottle had gotten wedged inside the ice bin and the ice bin would not release. I was able to get a majority of the bottle out and then attempted to get ice from the dispenser and the remaining pieces of the bottle came out. I was finally able to get the ice bin out and emptied the remaining ice and remaining parts of the bottle out. I inspected the ice bin and it was good. Customer cleaned the ice bin and returned its home. Tested again and all is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78736
Luis
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived on site for door issues. Found no physical issue with doors.
Near Austin, TX 78703
Wesley
Job Details: 06/07/2019
DRYER WHIRLPOOL WGD6620HC0 Arrived on site and adjusted dryer leveling and position to repair unit squeal. All checks good.
Near Austin, TX 78757
Wesley
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and found rattle from compressor. Insulated with mastic and sound alleviated. All checks good.
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/07/2019
MICROWAVE GE JVM3162DJ1BB Arrived on site or turntable not operating. Will order a new turntable motor and attempt to cover up a scorched spot on the wall ordrng 1 WB26X10226 (motor ac synchronous)
Near Austin, TX 78748
Luis
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no lights,no display and no functions from dispenser ui. Removed evaporator cover found harness disconnected and not installed. Installed cover correctly,secured thermistor to suction line using a zip tie, lights and ui working"
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2019
REFRIGERATOR JENN-AIR JS48SSDUDE01 Arrived on job for complaints of no ice ran diagnostics and determined thermostat open replaced icemaker ran test for icemaker and recommend replacement of control optics too. After replacement of both parts icemaker filled with water as normal. No leaks detected at time of service.
Near Jonestown, TX 78645
James
Job Details: 06/07/2019
FREEZER WHIRLPOOL EV188NYWS00 "Arrived on site and found no refrigerant in sealed system. Removed evaporator, compressor, exchanger and drier. Installed new compressor, exchanger, drier and evaporator as well as a service port on compressor. Vacuumed system to clear and test for leaks. System held vacuum and I charged with 4.2oz 134a and tested for proper cooling. Unit tests good. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 06/07/2019
DISHWASHER WHIRLPOOL WDT710PAYM2 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, the customer advised that the unit didn’t seem to be getting hot ad it wasn’t cleaning the dishes well. Placed the unit in diagnostics and error code F7E1 showed. I cleared the code and continued with testing. The unit operated as designed until it was time for the element to come on and using my multimeter, I tested amps and there were none. I canceled the test ad when I inspected the element I found that it was burnt in two. Also found that the dispenser door doesn’t close well and when it does close, it’s difficult to open. I removed and replaced the element and dispenser and tested and it operated as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Leonardo
Job Details: 06/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for unit making loud noise. Test unit and found magnetron really hot. Replaced mag test unit and found fan not coming on. Will need to order new motor fan W10818231 and control board W11182110 and new high voltage transformer W10880342 and new turn table ring WPW10679311 ; ordrng 1 W10818231 (MOTOR FAN ) and 1 W10880342 (HIGH VOLTAGE TRANSFORMER. ) and 1 W11182110 (CONTROL BOARD ) and 1 WPW10679311 (TURNTABLE RING )
Near Bastrop, TX 78602
Steve C.
Job Details: 06/07/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site for the unit will not start. Tested the unit and found the start led light will continuously flash. Found the strike latch is bent. Adjusted the strike and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78717
Lou
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=44 degrees and FC=9 degrees. Tested the diffuser in test 3 and found that the motor was loud. Tested the thermistors and they checked good. I removed and replaced the diffuser and tested and it operated as designed. Made recommendations for food placement in the RC section to keep food from freezing. Customer provided copies of POP (photos). No water leaks observed during service, job completed."
Near Austin, TX 78728
Tyler B.
Job Details: 06/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site for unit light not working, found control failure, replaced control and tested good"
Near Pflugerville, TX 78660
Wesley
Job Details: 06/07/2019
DISHWASHER FRIGIDAIRE FFCD2413UB "Arrived on site and found warped tub, unit will require new tub to repair. Ordering tub and autho. as origin of warp possibly caused by install. Office to reschedule. 2 hour. ; ordrng 1 5304502974 (tub assy) and 1 AUTHO"
Near Austin, TX 78724
Tyler B.
Job Details: 06/07/2019
RANGE AMANA ACR4303MFB "Arrived on site for unit sparking when turning on the burners, found 2 switches shorted, and replaced all 4 for safety. And tested good"
Near Austin, TX 78741
Ron
Job Details: 06/07/2019
RANGE WHIRLPOOL WFE525S0HS1
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2019
DISHWASHER JENN-AIR JDTSS245GX0 Arrived on job for complaints of not drying and spray arm getting stuck. Found the wet agent not set to correct setting and upper rack not at proper level for dish size. Corrected all issues with adjustments to dispenser and rack. No leaks detected at time of service
Near Austin, TX 78726
Lou
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "arrived on site to inspect refrigerator leaking water. Upon further inspection, I found water on the floor on the left side of the unit at the front and running to the back. I found that the water dispensing line was leaking at the valve and when I removed the line from the valve, I found that the line was cracked at the 90 degree connection.
Near Austin, TX 78750
Scott
Job Details: 06/07/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for discoloration of burner duct . Found normal wear on grill of vent . no safety hazards . Did recommend having the exterior ducts cleaned . No lint build up at time of service . Job complete .
Near Georgetown, TX 78626
Jonathan
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previous diagnosed part. Removed failed FC door and installed. Inspected door seal and tested door operation. Found gasket not sealing on right side. Adjusted door gasket. All tested good, no water leaks present."
Near Waco, TX 76705
Arthur B.
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Arrived onsite for customer complaint of french door refrigerator making loud knocking noise. When arrived, found damper in RC section making loud knocking. Removed and replaced damper. Reassembled. Damper now open and closes quietly. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78735
Leonardo
Job Details: 06/07/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site to replaced button holders. Replaced holders test unit and unit test good unit working as designed job complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/06/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that is not completing cycles. Found failed water valve assembly causing slow fill error code. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Blanco, TX 78606
Brandon
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to replace mullion, after replacing, unit tested good."
Near Maxwell, TX 78656
Kevin
Job Details: 06/06/2019
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site and found front door panel is not attached to glass, replaced door panel and oven is now correct, job complete"
Near Temple, TX 76504
Arthur B.
Job Details: 06/06/2019
DISHWASHER GE GSD2100V55WW Arrived onsite to check dishwasher for resale. Inspected unit and found unit was not installed. All checks ok. No other issues found. No water connected to unit at time of service.
Near Austin, TX 78731
Tyler B.
Job Details: 06/06/2019
WINE COOLER KITCHENAID KBCS24RSBS04 "Arrived on site for defrost timer replacement, replaced timer and installed back in kitchen. Tested good, no leaks on site"
Near Austin, TX 78731
Tyler B.
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KSSC48QVS06 "Arrived back on site for unit stop making ice, found ice maker stuck in home position. Replaced ice maker and tested good, advised cust to dump first 2 batches.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/06/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to replace control for ice machine. Replaced control and tested all parts and functions. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78746
Tyler B.
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KSSC48QTS02 "Arrived on site for for prior diag replacement. Found issue to actually be in control board, replaced with control kit and all tested good, besides ice maker, replaced ice maker and tested good, was able to find spring and latch to bucket had to use button, and replaced missing ice door cover. No leaks on site"
Near Leander, TX 78641
Ron
Job Details: 06/06/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 (JS) Arrived for microwave sparkling underneath. Customer stated that when failure occurred that it had tripped breaker and when breaker was reset the turntable motor no longer worked. Unplugged unit and gained access to turntable motor and lamp housing. Inspected wire harness and found red wire to turntable pinched. Repaired wire and tested all operations. All tested good.
Near Georgetown, TX 78626
Al
Job Details: 06/06/2019
WASHER MAYTAG MVWB765FW3 "Arrived to inspect washer not operating as designed. Control issues. Confirmed the complaint and removed and replaced the control, tested unit and unit lid lock light never came on.Removed and replaced the lid lock from truck stock ( W10810403).Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near , TX 78640
Leonardo
Job Details: 06/06/2019
DISHWASHER AMANA ADB1400AGB1 Arrived on site to test unit for unit Not heating. Test unit and found heater working as designed. Advised customer to use rinse aid and that plastics won’t dry. Job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/06/2019
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site and replace control board diagnosed on previous visit, after replacement interior light is now operating properly job complete"
Near , TX 78628
Thomas L.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for no ice condition. Found that the freezer temperature was 1° and the fresh food section was 36°. Found ice bin full of ice and the icemaker cycled off currently. All water connections are dry.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/06/2019
DISHWASHER WHIRLPOOL KDTE104ESS2 "Arrived on site to replace sump, after replacing part, unit tested good.
Near Georgetown, TX 78626
Al
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived to inspect freezer and fridge temps.Used my temperature sensor and got 4 degrees in the freezer compartment and 39 in the refrigerator compartment.Customer did have both compartments full of food at the time of service.All water lines were dry at the time of service.JOB COMPLETE
Near Spicewood, TX 78669
Leonardo
Job Details: 06/06/2019
OVEN JENN-AIR JJW3430DP03 Arrived on site to test unit for middle glass broken. Found glass broken replaced glass test unit and unit test good job complete
Near Leander, TX 78641
Ron
Job Details: 06/06/2019
OVEN WHIRLPOOL WOD51EC7AS01 "(JS) Arrived on site for oven cooling fans running louder than normal and taking longer to preheat. Performed diagnostics mode and checked fault code history, found no fault codes. Tested coolant fan operation in test mode and found upper fan bearings failing and bottom fan out of balance. Pulled unit out and tested both temp sensors resistance, found within range. Removed upper and lower cooling fans, installed new fans. Assembly unit and tested operation. All tested good. Spoke with customer on user care guide.
Near Cedar Park, TX 78613
Lou
Job Details: 06/06/2019
RANGE AMANA AGR5330BAS3 "arrived on site to inspect range oven door trim. Upon further inspection, I found the left top corner trim of the door peeling off. I removed and replaced the outer door glass and found that the double stick tape on the upper trim was not sticking. I attempted to use the second door glass that was prescreened and got the same results. Using some double stick sealant, I placed it on the bracket and it held like the double stick tape should. I advised the customer of the repair ad they were good with it. No gas leaks detected during service, job completed."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site to diagnose fridge not dispensing ice. Found good level of ice but auger locking up. Replaced. Verified no water leaks at time of svc call.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/06/2019
WASHER MAYTAG MVWX655DW0 Arrived onsite for customer complaint of top load washer making loud noises when agitating. Found washplate spinning freely. Removed and replaced washplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Paul
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the freezer door and turned on the cooling and the icemaker. I tested the dispenser paddles. The unit is working as designed. Call complete.
Near Austin, TX 78745
Scott
Job Details: 06/06/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for shacking washer . Found feet not level . Adjusted feet and ran diagnostics test . Only error was over suds . Unit checked normal . No water leaks detected at time of service . Job complete .
Near Cedar Park, TX 78613
Lou
Job Details: 06/06/2019
OVEN WHIRLPOOL WOS51EC0AS03 "arrived on site to inspect oven no power and door locked. Upon further inspection, I found that the fuse had blown and the TOD was bad. I removed and replaced both and tested and the unit operated as designed. I advised the customer of my findings and repairs. Job completed."
Near Austin, TX 78730
Tyler B.
Job Details: 06/06/2019
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site for unit dispenser handle breaking, found clip on handle broken also found clips on dispenser drawers broken, replaced both and tested good, no leaks on site
Near Burnet, TX 78611
Cliff
Job Details: 06/06/2019
DRYER MAYTAG MGD8630HC0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found burner assembly loose and rattling on dryer is running. Tighten the burner assembly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78734
Paul
Job Details: 06/06/2019
DISHWASHER KITCHENAID KDTM404ESS1 "Arrived onsite for the dishwasher that is leaking. I found the diverter leaking on the sump and motor. I also found the door gasket in bad shape. I replaced the sump and motor, and the door gasket. I erased the multiple F9 diverter error codes in the control. I ran the auto diagnostics cycle and the unit is working as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78737
Brandon
Job Details: 06/06/2019
DRYER LG DLEX7700VE "Arrived on site for customer complaint of dryer not completing cycles and taking king time to dry, found lint screen was clogged, instructed customer to clean lint screen. Unit tested good."
Near Georgetown, TX 78626
Ron
Job Details: 06/06/2019
WASHER HOTPOINT HSWP1000M4WW "Arrived on site for washer making loud grinding sound. Performed diagnostics mode and tested agitation cycle. Found motor and pulley rubbing base. Found customer had recently moved into home and found washer base was damaged during move. Used rubber mallet to remove bow from base. Tested operation, all tested good and no water leaks present.
Near Austin, TX 78750
Tyler B.
Job Details: 06/06/2019
DRYER LG DLG7188WM "Arrived on site for noisy unit, ran unit and found a roller bad, replaced roller and tested good.
Near Marble Falls, TX 78654
Cliff
Job Details: 06/06/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to Replace hub and washplate four washer. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78731
Tyler B.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for unit not making ice, tested ice maker and found motor getting stuck right before fill cycle, replaced ice maker and tested good. No leaks on site. Advised customer to dump first 2 batches"
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/06/2019
COOKTOP KITCHENAID KCES550HBL00 "Arrived on site for customer complaint of unit not powering on, found 123v on L1 and 114v on L2, and 8v across L1 and L2, instructed customer to call electrician."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit giving error code when opening the fresh food section doors, I could not duplicate issue, unit tested good."
Near Georgetown, TX 78628
Tyler B.
Job Details: 06/06/2019
DRYER SAMSUNG DV42H5200EP Arrived on site for unit not heating. Found heater assembly bad. Replaced heater and tested goodHeater assembly
Near , TX 78669
Leonardo
Job Details: 06/06/2019
VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on site to test unit for spacer missing. Test unit and found spacer only comes with new units. Job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for customer complaint of SxS refrigerator with abnormal odor. Removed evaporator cover and found not find any signs of odor. Tasted ice and did not find any smell as well. Advised customer of findings. No other issues found. All water connections were dry at time of service.